This issue of IFExpress always always raises a few feathers so let’s get started with some IFExpress predictions, then we will present the inputs from folks who were willing to provide their names, and finally, those who wish to remain anonymous will contribute as well. We should probably note that not all predictions landed in the IFEC category and thus it looks to be an interesting year – and things just might change anywhere!
IFExpress 2017 Predictions
- Narrower aircraft seats are coming in 2017, especially in newer low class offerings where only certain sized carry-on baggage will be permitted – smaller and surely less comfortable as well. We already know United Airlines has a new low cost Basic Economy package that will be copied by others. The rub will be what limitations will be placed on passengers who do not have the airline reward travel card! Hey, many folks can travel short flights and put up with almost anything. It is all a function of what they have to take with them. And yes, it will be in the back of the plane.
- More colored cabin environments will be here in 2017, but also as a result of new LED lighting in the plane – probably more blue! [We note: A recent Boeing study concluded that passengers will perceive that the airplane is cleaner, more comfortable, newer, and with better air and more room, all with the correct lighting. Even one German university test proved while flying with light that contains increased red, (not blue) light components, is more calming and cause less passenger stress.]
- We cannot say this enough but Data will be the big deal in 2017, whether it is an airline examining their routes with a goal for less fuel, to using social media to communicate directly with passengers or even potential travelers, to connection with the aircraft for more inflight system information for operation or security. OK, this is not much of a surprise!
- Some folks predict that light will be used to deliver connectivity. However, with all the issues involved with outside solar, safety lighting, and other sources of interference (Hasn’t this been tried earlier?), we think otherwise. Anyway, Bluetooth as a connectivity radio frequency has slipped under the radar and since most connectivity devices have the capability and the corporate jet world has adopted it, we expect an inflight commercial airline installation this year. With Bluetooth 5.0 alive there may be even more interest in a Bt connectivity solution. Hey, 4X range, 2X speed, and 8X capacity, and no power increase, what’s not to like?”
- Watch for an airline to test ground-based, high bandwidth 2.4 GHz, directed connectivity service like those proposed for SmartSky and Gogo. This is more of a 2017 sure thing than a prediction.
- We fear aviation manufacturing layoffs, let’s see what happens there but don’t look for that job just yet. The layoff scenario has already started at Boeing, who is downsizing to the tune of some 8,000 employees, and could reach 10% there. Airbus is next after production continues for a bit.
- Maintenance of aircraft will see more outsourcing, new technology products like AI and voice technology used in maintenance products, and more consolidation in the MRO world (Maintenance Repair Overhaul).
- While we hope it does not happen, but be very concerned that a hacker doesn’t get aboard a plane this year, transmit a fake Wi-Fi service and install a lot of ransomware (like doxware) on folks trying to get Wi-Fi service. In 2017 it is a possibility and be sure you know how to get online when onboard!
- What’s next for future SATCOM? How about Q/V bands: 33 – 75 GHz? If the FCC auctions get it together, perhaps even 14 GHz has a chance?
- We shy away from talking about aircraft control hacking, but have you thought about hackers using a DDoS attach or ransomware on an airline reservation system – might happen?
- The Boeing 787 will finally get the proper acclaim that it is the only commercial jet airplane where cabin/crew air is taken directly from the atmosphere with electrically powered compressors and not from engine ‘bleed air’! The health guru’s will help.
- Cybercrime damages will continue to grow (costing the world $6 trillion annually by 2021), up from $3 trillion last year; ransomware will be the fastest growing threat in terms of new attacks and costs. Global spending on cybersecurity products and services will exceed $1 trillion cumulatively over the next 5 years from 2017 to 2021. Easy procurement of cheap IoT devices or Wi-Fi enabled products introduces a serious level of risk — of which many people are unaware. As one expert noted: “Transportation systems may be immobilized.” Or, as another one said: “My second prediction for 2017 is that cyber personnel will become a rare commodity like we have never seen before. Organizations have received the message, and are staffing and investing, but that demand generates a supply that is not available.” Don’t you think there will be plenty of openings in aviation security in 2017? We do!
- Lastly, as strange as it seems, “a self-driving” aircraft concept for passenger planes will be talked about this year – perhaps just for parcel delivery but projects like ALIAS are just the beginning.
Named 2017 Reader Predictions
Here are our reader IFEC predictions and we start of with those from APEX CEO, Joe Leader:
- Connectivity announcements and deployment will hit a new high for the industry.
- In-flight entertainment continues its expansion with more global IFE system installations and upgrades.
- Airline passenger experience will become less siloed inside of airlines as carriers look for greater market differentiation.
- On flights without built-in IFE or connectivity, “Near-FI” solutions offering, entertainment will become much more common. This will escalate in particular on low-cost carriers looking to differentiate their products.
- In-flight advertising will see the beginning of a new age of renaissance.
- The Internet of Things (IoT) will broaden from case-studies on aircraft to first tangible implementations.
- With the Bluetooth 5.0 specification released, we will see first announcements about Bluetooth connectivity to IFE in future products.
- Long-haul business class will enter a new era just as British Airways introduced the first lie-flat for business class in 1999. We could call it the suite era or the privacy era. This period will begin this year marked by increasing level of suite-like privacy on long-haul business class products. It will be initiated by visionary airlines in different manners and progress to a new bar for long-haul business class passenger experience over the next two decades.
Next, from Henry Chen Weinstein at Cockpit Innovations we have:
“I think 2017 in Tech will be about the upcoming implications of new technology on our current way of work. The [changing] place of startups in our space as more players understand the value of innovation on a global scale. Establishing new ways to take our aviation business forward.”
Here is the prediction note from John Courtright at SIE:
“I predict that the Modular Cabin Concept will generate a lot more attention from airline operators. The ability to transform a commercial aircraft from a “domestic” (2-Class) configuration to an “international” configuration (3-Class) on an overnight or less using palletized modules to swap out interiors will generate great interest from operators. Aside from the aircraft utilization flexibility, the Modular Cabin Concept will generate increased operational revenue (ROI) from a given aircraft asset by allowing the operator to customize their service level to different markets at a relatively low cost.”
Rich Salter, now with FTS chimed in with:
“All the talk about the death (or not) of seatback IFE is not the relevant question: the real interesting question is where will displays be located next – on the wrist, on entire seatbacks, baggage bins, sidewall of fuselage, VR or immersive glasses, etc., not to mention non-cabin locations like cockpit, baggage, lounges, etc. They could be thin as paper, and could be foldable/rollable (as are OLEDs). They will consume extremely low power and be fed data via wireless (WiFi). Smartwatches are only the beginning. In summary, advances in wireless streaming and display tech will lead to some fascinating implementations of IFE displays in unconventional places!”
Todd Hamblin at Global (GADC) told IFExpress in 2017:
- The Wireless IFE market will continue to grow, with Portable Wireless IFE being a subset for those ultra-low cost carriers.
- Companies based in China will become a larger part of the IFE and Connectivity landscape.
- An airline will attempt to install a Portable Wireless IFE system on their aircraft without permission from the FAA or EASA even though the server contains Lithium Ion batteries and might interfere with existing aircraft systems.
- The FAA will be impacted and safety compromised by the changing political climate.
“I predict that the first elastic virtual servers will creep into the cabin on airliners and it just might be Bluetooth that drives it. Elastic devices are the latest generation of server that expands and contracts based on demand. It’s a floating platform that can replicate itself in virtual space.”
Kelvin Boyette CEO of Latitude Aero observes:
- Mergers will dominate 2017, allowing the larger multi-national companies to offer a menu of turnkey services to both airlines and aircraft OEMs.
- 2017 will be the year that seat refurbishment emerges from its “niche” status. New products, such as IFE and ISPS, are emerging faster than new seat OEMs can get them into the seat, so the refurbishment centers are where the airlines will turn to offer the most up to date, modern, passenger experience to their clientele.
- Both BYOD and embedded IFE will flourish. I do not believe only one will succeed. Both will explode this year.
Michael Reilly, VP Entertainment Services, Arconics – A ViaSat Company notes:
- My key prediction for the year is that those airlines who don’t take the step into connectivity in 2017 will certainly take steps on the ‘path to connectivity’ – and there’s a couple of different ways to define that… I think a lot of airlines apart from the obvious cost barrier to entry to connectivity are waiting for other developments – competitive and even marketplace ie: changes to the vendor side of the industry – be that product, pricing etc.
- Naturally as we get more airlines closer to connectivity, security is becoming a hot topic, as is bigger and better use of data.
- Another prediction is that effective use of data will help break down the traditional siloing that has always gone on in the airline business and that’s exciting.
- I’d sum up my prediction by saying that 2017 is ‘finally’ the year where. Connectivity, Wireless and Mobile finally made the strides forward that moved the needle on the bottom line for airlines.
Craig Foster of Valour Consultancy said:
- We will see one of the in-flight connectivity service providers acquired by a much larger company. Additionally, we’ll also see at least one wireless in-flight entertainment vendor snapped up by someone with much more clout.
- The number of aircraft with in-flight connectivity systems installed and activated will surpass 7,000 by the end of the year. Regions aside from North America will continue to witness strong growth and we will likely see another carrier based in Latin America announce connectivity plans before long (in addition to Avianca Brasil and GOL).
- More and more airlines will announce plans to deploy IFE systems that allow passengers to pay their personal electronic devices to the main screen in an effort to match expectations around second screening and to better personalise the experience.
Unnamed 2017 Reader Predictions
We start off with predictions from a “Cabin Solution Provider”:
- The exponential growth of cabin Wi-Fi usage within the confines of the same aircraft will lead to more congestion in the cabin. One prediction says that passenger data to and from aircraft will more than quadruple in 2017. We knew that something like this was coming. However, what’s new is the speed at which this is happening.
- In 2017 the speed of the PED-pull in terms of passenger experience, apps etc. will increase even further. It certainly will be very much faster than the gentle ambling in which many of the aircraft hardware-push industry players are used to operate.
Another few from another Unnamed Predictor:
- Low cost carrier mergers and acquisitions will accelerate globally.
- With airline capacity surpassing global market demand, this will be a year including news of airline deferments and reductions. The exception to this rule will be in next-generation aircraft connecting previously unconnected city pairs. For the industry, this will be a relatively landing.
- Airlines in a more challenging global environment that raise their passenger experience will outperform carriers that focus on reducing passenger experience to reduce costs.
And lastly, still another Unnamed Predictor told IFExpress:
- Hacking the Baggage Systems at major hubs will occur to misdirect luggage?
- Hacking will occur to shut down refueling facilities at major airports.
- Hackers will find a way to infect the IFE system to download passenger data and airline sales information direct from the aircraft, putting at liability Airlines and IFE suppliers. Class Action suit to follow. Revenue streams will be jeopardized for both airlines, IFE suppliers and product/service providers accordingly.
- All economy seats on American / Domestic airlines will follow the pay as you go scheme: everything short of the toilets will be ‘pay to play’: boarding sequence; stowable baggage; check-in bags; food; drink; entertainment; EVERYTHING.
- Donald Trump’s administration will make significant progress to privatize government agencies and systems – a la Russian Model – Air Traffic Control will be privatized and sold off; FAA will be privatized; and the Space Programs under NASA will also be spun off. If not in this coming year, the effort may take at least part of his first term. (Editor’s Note: IFExpress apologizes to this predictor as we just did not have the space (nerve?) to post all the input – Sorry!).
Thank you to everybody who contributed and we close with the words of Arthur C. Clarke: “Any sufficiently advanced technology is indistinguishable from magic.”
This may be one of the first places you read about a new-patented PED Pouch – that’s Personal Electronic Device Pouch. While it is just a seatback, portable entertainment device holder, it represents where a lot of future IFE will be coming from – you! Interested? Read about the particulars here. We asked Global’s Todd Hamblin, a few questions that he answered in the next paragraph.
“The PED Pouch is made from the same material as the seat cover. The customer will have the ability to define whether they want leather or fabric along with the color. The surface that you can view your device through is Lexan and it that passes the required FAA flammability testing. We are currently fabricating prototype units to be demonstrated during the Hamburg AIX. The PED Pouch is being developed as a standalone unit that can be sold to airlines, seat vendors or aftermarket seat refurbishment companies. A Velcro strip, if not already present, will need to be sewn into the top of the seat cover. The PED Pouch will come with a mating Velcro strip that will then attach to the seat top and lay over the seat back. For those seats that have a Velcro strip installed so the airline can install head doilies, we will include an extra Velcro strip on top of the PED Pouch so we don’t interrupt the airline process. We have designed the PED Pouch to accept the Microsoft Surface so that all other handheld devices will easily fit. We have also left small openings in the bottom and sides to allow passengers to plug in power to charge or headphones. And yes, Global received a launch customer for the PED Pouch last week and are currently working the certification plan to obtain an FAA project number.” For more information, contact Todd Hamblin +1.513.444.4049 (firstname.lastname@example.org)
Iridium and Globalstar are in the process of developing some very interesting and new solutions for connectivity and aircraft location capabilities. Iridium’s 66-satellite LEO constellation covers 100 percent of the globe, while Globalstar has 32 LEO satellites in earth orbit. Globalstar has a new Sat-Fi product that enables voice, data and TXT worldwide. Iridium’s Next program, the next generation, will be fully implemented by 2017. Watch for faster aviation data solutions that result in advantages from the upgraded. Iridium Next will have 66 “birds” in Low Earth Orbit, a 9x improvement in throughput and 125x improvement in memory capacity – Ka Band up to 1.5 Mbps and broadcast up to 64 Kbps. As you would expect, with global coverage, ADS-B, seems a real potential and Aireon was formed to help just that. With Aireon, air traffic management organizations worldwide can track an aircraft’s position in real-time, thus minimizing disasters like MH 370. Don’t be surprised if a few more connectivity providers crop up soon for this solution and more inflight/ground Internet and connectivity solution.
Generally, there is also a lot of interest in low earth orbit Internet, as well as, aviation connectivity and much of the desire is based upon the shorter signal transit time for signals to be sent to, and received back from, the source, as we noted above. There may be some crossover in the two solutions, (aviation and Internet) but who knows how it will work out? Google, Facebook, and Elon Musk are names we recently have seen that are interested and have committed money to provide a worldwide Internet solution.
And speaking of inflight Internet, Eric Tarter sent us this very interesting link: “Thought you might want to read this… very interesting article on O3b and upcoming OneWeb. Brief mention of this technology to bring much faster (and sounds like less costly) Internet to aircraft. Also Qualcomm and Virgin Group are big backers of OneWeb.”
London, 2 February 2015 – Inmarsat announced the successful launch of its second Global Xpress (GX) satellite (Inmarsat-5 F2) on board an International Launch Services (ILS) Proton Breeze M rocket launched from Baikonur Cosmodrome in Kazakhstan yesterday (Sunday 1 February) at 12:31 GMT. Check out the full release.
The next time you smell cinnamon on an aircraft you might consider that it is not coming from a dessert. Noted Science Daily, “People smelling warm fragrances such as cinnamon feel that the room they are in is more crowded, and feel less powerful as a result,” wrote the authors. “This can lead them to compensate by buying items they feel are more prestigious.” They went on to say, “When people in a room experienced a “warm” scent such as cinnamon, they felt the room was more crowded than when they experienced a “cool” scent, even though the room contained the same number of people each time. The people in the “warm, crowded” room felt less powerful as a result of the perceived crowding, and were more likely to compensate for this loss of power by buying items which they felt were prestigious and which helped raise their personal status.” Hmmm, we just thought about sweet rolls – go figure.
One reader told IFExpress: “One airline wanted to sell the interior and exterior surfaces of the winglets, both wings, with a Guinness Beer advertisement. The airline claimed Boeing would get a payback in 18-months. Boeing apparently rejected their inventive offer because they had to pay the composite supplier in cash, not beer. But the idea was indeed creative. Now it seems Boeing has hit upon a way to leverage those moving billboards. See the article: Boeing’s flying Jumbotrons could light up future jetliners with digital advertisements”
It never crossed our minds that an LED could deliver light and data at the same time, especially without being able to notice the data signals on the light. Harald Haus did and his TED Talk is a real eye opener, especially when you realize that a lot of new aircraft interior lighting is from LED’s.
And while we are on the subject of light and signals, we know this discovery is important. Perhaps, it will even work with the technology we noted in the previous sentence… or not!
Dateline: Seattle – Boeing Museum of Flight moves planes, readying new covered Air Transport Gallery.
Editor’s Note: We usually put these notices at the end of our Hot Topic but this week we wanted to let our readers know that while our “Readers Predictions” are in the forefront we have a really interesting paper from Dr. Junkang Ma of CETCA fame. Dr. Ma put together an interesting piece on the inflight connectivity market in China… with an even more interesting solution to the problem of airline-ground interoperability – think SIP! Be sure to check it out.
The IFExpress team usually solicits yearly IFE predictions from our readership for our first issues and 2014 is no different. As you can imagine, they vary from the sublime to the incredibly interesting. You be the judge. Lets look at what some of our advertisers said first:
- The FAA’s and the EASA’s decision on gate to gate operation of PEDs in flight mode will further accelerate the trend towards wireless inflight entertainment. More than 50% of all European legacy airlines will adopt the new guidance in 2014. Norbert Muller, LHSystems
- “There will be a big shift away from brand name portables to portables specifically designed for inflight use.” Attribute prediction to Josh Rasmussen, digEcor.
- “Airlines across the world will continue to increase the provision of both Wi-Fi and cell phone connectivity: the technology is reliable, affordable and very easy to install and operate. The US will remain the exception, until the debate about voice services is resolved.” Axel Jahn, TriaGnoSys
Readers also sent in their predictions and we really like the following:
- “With increased gate-to-gate PED use, the demand for seat power will increase tremendously on regional aircraft.” – Mr. Mark Milauskas, Armstrong Aerospace Inc.
- “The inflight use of cell phones in US won’t cause any more problems than it has in the rest of the world. And there have been no problems in six years, over five continents”, Ian Dawkins, OnAir
- “ The demand for streaming IFE over Wi-Fi will see the highest increase in customer demand and force the movie studios to implement an encryption process to allow for early window viewing.” – Mr. Todd Hamblin, Global Aerospace Design Corp.
- “By the end of 2014, a bird strike compliance path will be forged and system providers will begin installing IFE satellite antennas again.” – Mr. Mark Milauskas, Armstrong Aerospace Inc.
- “US airlines will not allow inflight mobile calling because of the feedback from their frequent fliers and flight attendant unions.” – Mr. Todd Hamblin, Global Aerospace Design Corp.
- “4k Ultra High Definition (4k UHD) Networked monitors designed specifically for Business and Commercial aircraft use will be in service by midyear 2014.” Bill Baltra, Retired
- “By the end of 2014, the US government (FCC) will lift the ban on the use of cellular technology while in-flight.” –Joe Kupfer, Armstrong Aerospace
Lastly, as can be seen from the above, inflight cell phone connectivity has a lot of interest, and a lot of different opinions so we asked John Courtright to opine on the subject and he sent us the following:
Here is my prediction and a follow up clarification to the question,
- In the US, at least one airline will “test” the applicability of inflight cellphone calling.
Prediction: Yes, I expect a small number of U.S. airlines to permit inflight cell phone calling. Furthermore, I expect the first airlines to allow inflight cell phone calls on short-haul flight, flights of two hours or less. The first to test the cell usage issue will either be a.) an independent Regional Operators, such as Mesa, Republic, and Nantucket, or b.) Regionals affiliated with a Major Carrier, such as American Eagle or Jet Blue.
The first set of carriers found in a.) above will figure that their flight operations are short haul and the “obnoxious factor” is mitigated by the short duration of the flights as well as being affected by the higher ambient noise on RJs. The second set of carriers, those associated with a Major Airline( (b.) above), will see a competitive advantage in and out of the Major’s hubs as well as being a guinea pig for the major carrier to assess passenger acceptance.
Longer range prediction: Carriers will NOT create a cell-phone usage section, like the old smoking section. Too much policing by the flight attendants. Carriers will initially allow cell phone usage on short-haul, high density routes. Think SFO-LAX or LGA – DCA where the clientele is largely business based. I see cell phone usage to expand to a flight duration-based judgment and to have a cut-off point at two hours.
The above predictions, of course, are moot if the DeFazio Amendment is extended and thus inflight cell phone calls are prohibited by statute. But absent a specific law, I see the usage to be flight time based. (Editor’s Note: We called Senator DeFazio’s office and he has yet to get back to us on the status of his Bill.)
While predictions seem to have taken center stage in this IFExpress, we have been working with Dr. Junkang Ma, a brilliant Program Manager at the Chinese avionics manufacturer CETCA, and he has put together a very good vision of the developing Chinese inflight connectivity market for us. Here is a bit of the story: “In December 2013, the MIIT of China (Ministry of Industry and Information Technology) released the 4G frequency license to the three government-owned telecom operators (China Mobile, China Unicom, and China Telecom), establishing that the Telecom industry of China has officially entered into the 4G generation, beginning from TD-LTE, although 3G has only been used for around 4 years in China. While the ground-based Telecom industry is rapidly developing, one large area in China appears to be forgotten – the area in the air. The cabin of the civil aircraft has become the last “isolated island” of the information age, which makes the passengers on board feel like being back in the early years of the 20th century. The Chinese civil aviation market is experiencing accelerated growth and as more travelers are flying, passengers require a similar communication experience like they enjoy on the ground, which will result in an accelerated and diversified growth phase for China’s connectivity market…” You can read the whole story here .
And lastly, A large French IFEC company is looking for engineers in the Irvine area we have heard and if you are so inclined you might send your resume to them! Systems, Software, Platform, Project, Logistics, Field Service Engineers and even Financial Analysts… so we understand. Good Luck!
See you at Aircraft Interiors America in Seattle? Today, the The Seating & IFE Integration Symposium begins at the Washington State Convention Center and the event and is a one day feature wherein industry experts lead presentations and debates on the evolving relationship between the seat and inflight entertainment & connectivity systems. The floor opens Tuesday night with a preview and for two days following will accommodate visitors. By the way, there is a new AIX App.
Before we get into the ‘meat’ of this IFExpress, we wanted to give some mention to Mark Thompson, (CEO, Thompson Aerospace) and his team at APEX for their clever promotions, and while this is not the medium to cover promotions, Thompson Aerospace concocted an easy way for attendees to build their own advertising banner for his IFE system, built on the spot by the attendee (get the message?), and offered an Internet tablet to the advert that got the most ‘hits’ at the show on their system. Not to be outdone by his tablet deal was the ‘Free Money’ campaign (Our words not his) that rewarded everyone that heard his spiel with a gold $1 coin. He was telling airlines that advertising and promotion on his IFE was like free money. You bet he had our attention… free money, we liked it!
At APEX, Lufthansa Systems had their official press briefing on the sale announcement of their BoardConnect IFE system to parent company airline, Lufthansa. The deal covers some 20 Lufthansa A321 aircraft and will begin in the summer of 2014 and Lufthansa Technik will carry out installation. To date, the company noted that there are some 30 active BoardConnect aircraft flying. Presently, the BoardConnect shop is up and running and the BoardConnect folks are looking into progressive developments like NFC and content upgrades such as games and onboard advertising. BoardConnect is focusing on single aisle installations in a retrofit application while they, no doubt, will also work on twin aisle solutions. “Line-fit is our eventual goal,” according to Dr. Jorg Waber, Corporate Communications. We note that the Lufthansa Systems solution uses an app-based approach to content delivery (User download on board or on-ground) and thus DRM requirements are met for Early-Window content. Further, their moving map solution is imbedded in the app and does not rely on browser-based workings inside passenger PED’s. We will have more on Lufthansa Systems developing IFE solutions in the future. Stay Tuned.
No IFE exposition would be complete without the creative new product concepts from Geoff (and Claire) Underwood of IFPL. The crew was in true form at APEX this year and two new product concepts stood out – their Contactless Retail System (CRS) and their answer to a magnetic breakaway earphone jack. The Contactless Retail solution is ingenious, as it does not require seat power to read credit cards (NFC) or communicate with the head-end for information storage and credit card charge updates. It does so through a battery that only requires changing every 5 years (guaranteed). The seatback device (about the size of an iPod) uses E Ink (electrophoretic) display technology for a readable and low power screen. Need to charge for seat power, drinks, food… here is your answer. Unused, the display goes to sleep but awake, it ‘talks’ via a low power wireless connection to the front-end cabin crew terminal. The unit only powers up when activated by a user at the seat. This product ought to get some award at a future show as it breaks a lot of barriers for display technology, power, and communication technology. We also note that their breakaway headset jack has a new magnetic solution… it uses only one magnet and gives virtually 180 degrees of breaking direction. This is a great product and it simplifies the issues surrounding magnets and positioning them on the jack and plug… not to mention weight and price.
Quite by accident, the IFExpress team ran into Todd Hamblin (VP Business Development) at APEX and he gave us a pretty convincing reason as to why we should run a story on his company, Global Aerospace Design Corp. After a little research we thought it a good idea as well. Firstly and right up front, we don’t do many stories about after sale, new cabin reconfiguration projects (like IFE and connectivity), but these folks have been doing this kind of work for years now and our readers might need some help from them. With partners like Zodiac, Astronics, Thales, Avio and others, we thought we had better listen to their story.
From a description point of view, Global Aerospace is an engineering services organization that provides aircraft integration and certification services to airlines, maintenance repair organizations, and aviation equipment manufacturers. A complete list of services relating to certification and installation are as follows: Consulting, Program Management, Purchasing, Installation Design, Certification Support, On-Site Installation Support, Product Support and Business Development. Further Global provides its customers the ability to install new systems into existing aircraft and return the aircraft to revenue service in the most efficient manner. If you want to look at it this way, Global takes care of the installation and certification process after your hardware is sold to an airline and you might want to contact them for background info or specification updates. “Global is comprised of ex-airline personnel who are experts at aircraft integration and certification, and have a complete understanding of how the system will be maintained once on the aircraft,” explained Mr. Hamblin. “With the benefit of having DERs, certified A&P mechanics and licensed pilots on staff, Global can truly take a program from beginning to end.”
We sought out an airline reference to back up Mr. Hamblin’s praise of their services and we got this quote from Mr. Tahawar Durrani, GM of Engineering Services at Air Nugini – “On behalf of Air Niugini Engineering Services, I would like to thank all the Global team for a job well done. They have a professional, hardworking and dedicated team with a high sense of duty, engineering acumen and spirit to work effectively in an environment with competing milestones and alternating time-lines.” Global has over 30 years of efficient FAA and EASA certification experience. If you have the job of installing and certificating IFE and Wi-Fi or need to understand the process, be sure to give Todd Hamblin a call at +1 513 304 9315 (email@example.com) and check out this link (Icelandair Partnership and Global Data Sheet) for a bit more information about their experience and services. All the new single-aisle IFE and connectivity hardware shown at APEX is going to need install and certification assistance and these folks in Cincinnati, Ohio just may be your installation solution.
An old friend popped up at APEX, Peter McLaughlin (see this week’s IFEC Buzz). As CEO of Stellar Entertainment, Peter has an airline past at Qantas and we first met him there in the early 90’s. This fellow knows the IFE business and showed a few new products the Stellar team is flogging. One caught our eye – their Home-to-Hotel digital Newspaper & Magazine service. But there’s more and we will cover their offering in a future Hot Topic. By the way, they will also be at AIX Hamburg 2014!