Austin, Texas | February 21, 2018– Satcom Direct (SD), the business aviation connectivity provider, is celebrating 10 years of partnership with global mobile satellite communications business Inmarsat. The milestone anniversary, which acknowledges SD’s support of the SwiftBroadband service, was announced to delegates attending SD’s annual Connecting with Customers, CwC, client and partner event, being held in Austin, Texas. To mark the significance of the relationship, Inmarsat’s Rupert Pearce, CEO, presented SD President David Greenhill, with a framed version of the original license at the CwC event.
Inmarsat confirmed SD as an aerospace distribution license partner in 2008, which enabled the business to begin reselling Inmarsat’s IP-based data service, SwiftBroadband, to the aviation sector. Since then, SD has maintained its position as Inmarsat’s largest aeronautical service provider and has been recognized as a significant enabler for the growth of the SwiftBroadband service.
Looking forward, SD will continue to support SwiftBroadband services for the international business aviation sector, in addition to expanding its provision of the ultra-high speed broadband JetConneX service delivered by Inmarsat’s Global Xpress satellite constellation. Both SwiftBroadband and JetConneX systems are supported by the SD router family, which optimize in-flight connectivity efficiency, as well as delivering a growing portfolio of SD applications.
“We are delighted to mark a decade of working with Inmarsat to provide high-speed data services to aviation. When we first received our license the concept of a digitized, connected, business aviation network was still very new. Today it is a fundamental part of aircraft operations and is a part of the business that we are committed to supporting, developing and evolving. Strong, long-term relationships with our partners are essential to our mutual success, but more importantly, enable us to provide our clients with the connectivity they expect. We look forward to our next decade supplying these services,” said Greenhill.
“Satcom Direct has been an Inmarsat partner for more than 20 years now and its continued support of our SwiftBroadband service over the past decade has directly influenced our success in this business, making the aero-market one of our most successful divisions,” said Pearce. “We are always striving to improve the customer experience and improve our products but can only do that by building close relationships with our partners to identify and deliver exactly what the market needs.”
Wireless connectivity at the gate will allow the aircraft to connect to vital aircraft, airline systems
February 8, 2018– SITA is providing wireless connectivity on the ground to Air Mauritius’ new fleet of Airbus A350 aircraft, keeping the new-generation aircraft connected to the vital back-end systems no matter where they fly.
In October 2017, Air Mauritius introduced the first two new-generation Airbus A350 aircraft with a further four expected to join the fleet over the next few years. The Airbus A350 is one of the most advanced aircraft flying today. It brings with it a unique complexity with large data exchange in its own unique protocol – Media Independent Aircraft Messaging (MIAM). This is designed to exchange large amounts of data between the aircraft and ground systems using multiple communication channels.
SITAONAIR – SITA’s sister company focused on connected aircraft – has developed a solution to understand this complex MIAM communication and simplify integration into airline systems and processes. Additionally, Air Mauritius wanted this exchange over Inmarsat SwiftBroadband (SBB). This required SITAONAIR to work closely with all stakeholders, including Airbus and IBM, to ensure the successful launch of A350 operations and in the process, hosting the entire service in the SITA ATI Cloud.
At the gate, SITA’s wireless connectivity allows the airline to quickly and securely exchange vital aircraft information generated during flight with both the airline’s own systems as well as with Airbus and IBM. At the same time key information ahead of the next flight can be uploaded, including passenger and flight information.
This connectivity allows for rapid exchange of aircraft information which will help Air Mauritius speed up aircraft turnaround times while ensuring seamless management of the aircraft’s systems by ensuring complete connectivity globally.
Donald Li Ying, Vice President – Information Systems at Air Mauritius, said: “As Air Mauritius begins to introduce a new-generation of connected aircraft such as the Airbus A350, it is vital that we have a partner that can support the transfer of data both in the air and on the ground. This is vital to leverage the full benefit that connected aircraft can bring to the airline and our passengers.”
Maneesh Jaikrishna, SITA Vice President Indian Subcontinent, Eastern & Southern Africa said: “The continued growth in connected aircraft such at the Airbus A350 is opening new possibilities to enhance the passenger experience on board as well drive new efficiencies in how these aircraft are managed.”
“These new aircraft have become flying data centers which rely on world-class connectivity in order to exchange information on everything from engine data, passenger requirements to updates at the destination. This requires reliable, fast connectivity no matter where the aircraft finds itself. At SITA we are working with airlines globally to support that connectivity and ensure that the full benefits of connected aircraft can be unlocked.”
A total of 30% of airlines are already operating connected aircraft within their fleet and 73% of airlines will either operate or have taken delivery of connected aircraft in the next three years, according to SITA Air Transport IT Insights 2017.
Experimental aircraft to showcase cutting-edge technology that enhances safety and operations for the global aviation industry
September 19, 2017– Inmarsat, the world’s leading provider of global mobile satellite communications, will demonstrate its advanced new SwiftBroadband-Safety (SB-S) solution in a flight trial with FLYHT, a leader in real-time aircraft intelligence and cockpit communications.
The evaluation will commence later this year using an experimental trial aircraft that enables a range of conditions to be assessed. It will use the capabilities of Inmarsat’s next-generation SB-S solution to provide secure, high-speed global connectivity to enhance airline safety, security and operations. FLYHT will provide equipment and software, including its Automated Flight Information Reporting System (AFIRSTM) product and UpTimeTM Cloud flight management server, together with technical support for the flight trial.
Captain Mary McMillan, Vice President of Aviation Safety and Operational Services at Inmarsat, said: “This important flight trial will showcase the advanced capabilities of SwiftBroadband-Safety, together with FLYHT’s powerful platforms, to provide operational benefits to airlines in the form of real-time aircraft diagnostics, performance monitoring, detection of exceedance-critical parameters and improved operational efficiency.
“In addition, we will demonstrate how our currently available technologies can provide the industry with cost effective solutions to emerging safety requirements, such as the International Civil Aviation Organization (ICAO)’s imminent new requirements on aircraft flight tracking.”
Tom Schmutz, FLYHT’s Chief Executive Officer, said: “This is a great opportunity for FLYHT to work directly with Inmarsat and install our newest technology solution on an aircraft that can demonstrate Inmarsat’s “Black Box in the Cloud” capability. FLYHT brings significant expertise in the areas of Autonomous Distress Tracking and the Timely Recovery of Flight Data and we look forward to testing our solution with Inmarsat and the other trial partners.”
Inmarsat is transforming the global aviation industry by bringing complete connectivity to every aircraft and flight path in the world. As the only aviation broadband provider capable of connecting the complete aircraft from cabin to cockpit, Inmarsat’s SB-S brings ‘always on, always secure’ high-speed broadband into the cockpit, transforming aviation safety and optimising flight operations to save airlines both time and money. SB-S is currently in use with Hawaiian Airlines, Shenzhen Airlines and United Airlines. It has been selected by Airbus as Light Cockpit Satcom solution on its popular A320 and A330 families.
Inmarsat’s world-leading safety and operations services are complemented by next-generation inflight passenger broadband solutions GX Aviation and the European Aviation Network (EAN).
Global distribution agreement provides airlines with access to next generation connectivity service for enhanced safety and operational efficiency
September 14, 2017– SITAONAIR, an industry owned consortium of integrated airline communications services and operational applications, has added Inmarsat’s next generation flightdeck connectivity solution SwiftBroadband-Safety (SB-S) to its portfolio, as part of a renewed and expanded strategic agreement between the two companies.
SB-S is the first secure communications system for the flightdeck and meets stringent aviation requirements for safety and operational data exchange with the ground. Its global coverage is Future Air Navigation System (FANS) 1/A compliant and delivers Aircraft Communications Addressing and Reporting System (ACARS) and safety and operational services over a robust, secured IP data link as well as multiple voice channels. SB-S hardware is smaller, lighter and has a lower cost of ownership than other market alternatives, saving space and weight, reducing fuel burn and making it suitable for all single-aisle and wide-bodied aircraft.
Building upon its successful long-term partnership with Inmarsat, this agreement will allow SITAONAIR to supply commercial airlines and business aviation operators with SB-S, including migration options for existing customers to install the new platform. The agreement carries forward critical existing services, while, at the same time, enabling airlines to benefit from a new set of secure, broadband IP services, that enable connectivity for applications and services. These include Electronic Flight Bag (EFB) for real-time in-flight updates, Graphical Weather for real-time enhanced situational awareness and meeting new Global Aeronautical Distress Safety System (GADSS) mandates, and enabling real-time diagnostics and performance monitoring.
Paul Gibson, Portfolio Director, AIRCOM® at SITAONAIR, said: “We’re delighted to extend our relationship with Inmarsat and be able to add SwiftBroadband-Safety to our portfolio of integrated aircraft communications services. SB-S will prove critical in connecting existing cockpit applications and unleash potential as the industry is able to develop new applications and services around a dedicated secure IP connection to the cockpit.
At SITAONAIR we’re already integrating SB-S integral position reporting to enhance our AIRCOM® FlightTracker application, further supporting GADSS.”
SITAONAIR provides communications services to more than 16,000 aircraft worldwide and currently integrates Inmarsat’s Classic Aero and SwiftBroadband satellite communications solutions into its offering. The two services have been providing world-leading cockpit services to more than 90% of the world’s transoceanic wide-body aircraft fleet for more than 25 years.
Captain Mary McMillan, Vice President of Aviation Safety and Operational Services at Inmarsat Aviation, said: “We have worked closely with SITAONAIR over the past 25 years to offer world-leading safety and operational efficiency satcom solutions to airlines. We are delighted to be moving this important partnership with SITAONAIR forward with the distribution of SB-S. This will drive the adoption of digital flight deck technology and deliver unsurpassed operational efficiencies and enhanced safety throughout the global aviation industry.”
Inmarsat is transforming the global aviation industry by bringing complete connectivity to every aircraft and flight path in the world. As the only aviation broadband provider capable of connecting the complete aircraft from cabin to cockpit, Inmarsat’s SB-S brings ‘always on, always secure’ high-speed broadband into the cockpit, transforming aviation safety and optimising flight operations to save airlines both time and money. SB-S is currently in flight in evaluations with Hawaiian Airlines, Shenzhen Airlines and United Airlines. It has been selected by Airbus as a Light Cockpit Satcom solution on its popular A320 and A330 families.
Satellite communications are estimated to have saved airlines US$3 billion over the past 15 years through improved operational communications and the ability to fit more aircraft in a given airspace through reduced oceanic separation, according to a study released by Inmarsat and Helios earlier this year.
Cobham SATCOM AVIATOR 200S ‘cockpit-only’ light satcom system will be certified on the Airbus A350 XWB
Copenhagen, Denmark | June 21, 2017– The Cobham SATCOM AVIATOR 200S ‘cockpit-only’ light satcom system will be certified on the Airbus A350 XWB.
The new generation Cobham equipment, which supports Inmarsat’s SwiftBroadband-Safety (SB-S) service, will provide FANS 1/A Controller-Pilot Data Link Communications (CPDLC) and Automatic Dependent Surveillance Contract (ADS-C) capability as well as IP data to EFBs in the cockpit.
AVIATOR S system will ensure real-time, in-air information, with its powerful and flexible communications capability.
AVIATOR 200S will be available on the A350 XWB aircraft as part of its ongoing commitment to provide best-in-class equipment on its aircraft. The latest announcement by the leading aircraft manufacturer follows its decision in June 2016 to certify Cobham’s AVIATOR S Series systems to be offered as a line-fit option for its popular A320 and A330 fleets.
Willem Kasselman, Vice President Aero, Cobham SATCOM, and Jean-Marc Billaud, General Manager at Cobham Aerospace Antennas said: “Airbus’ wish to offer the new generation Cobham SBB satcom equipment to the Airbus A350 is a further endorsement of the performance and maturity of the Cobham product.”
Cobham SATCOM’s AVIATOR S product series are ARINC 781 compliant small satcom systems featuring the most advanced security architecture and domain segregation measures available in a single (for the “cockpit-only” configuration) or in a two-LRU solution (for the “cockpit and cabin” configuration). Suitable for all single-aisle and wide-body aircraft, AVIATOR S offers small, light, powerful satcom equipment to airlines and addresses the growing demand from airlines for continuous non-encrypted secure data exchange between their ground operations and their aircraft.
The system allows pilots to share real-time information with ground control to help on flight situation awareness and route optimisation. The system can also provide independent air-ground communications for other aircraft systems (depending on the selected configuration) such as EFBs with access to live weather data, in-flight entertainment, cabin distribution and other connected off-board networks.
SwiftBroadband-Safety (SB-S) is Inmarsat’s next generation communications platform offering global, high-speed, IP connectivity for the flight deck.
For further information, please visit www.cobham.com/satcom.
At AIX, we spent some time with Inmarsat and found out a lot more about their high-speed data solutions, more about connectivity in Europe and a lot about the high-speed data future that you have heard about. Here is the story.
Inmarsat:
IFExpress had the opportunity to sit down and talk with Frederik van Essen about the status of GX Aviation and the European Aviation Network (EAN) since APEX last fall in Singapore. A launch customer, International Airlines Group (IAG), for the EAN, which is a high-speed in-flight broadband service that Inmarsat will jointly operate with its partner Deutsche Telekom was one of the bright spots Frederik discussed. EAN allows European passengers to use their personal devices for internet browsing, video streaming, gaming and other online services, with unmatched high capacity, low-latency performance. EAN’s robust and ultra-compact technology makes it uniquely qualified for the European airspace, where aircraft size, flight density and frequent aircraft maneuvering are challenging to broadband satellite-only systems. Inmarsat went on to say that EAN is the first solution in the world to integrate connectivity from a satellite, operated by Inmarsat, and a complementary LTE-based ground network, operated by Deutsche Telekom. IAG plans to equip in excess of 300 aircraft with EAN and aims to have 90% of its short haul fleet complete by early 2019. We note that Leo Mondale, President of Inmarsat Aviation, said: “Passenger demand for in-flight broadband has never been stronger and Inmarsat’s cutting-edge technology will remain the market’s gold standard for a long time to come. We look forward to rolling out this ground-breaking service with Aer Lingus, British Airways, Iberia and Vueling, four of the most iconic brands in commercial aviation.”
The company also announced a milestone of 1,000 aircraft in backlog for next-generation broadband during AIX – more than 1,000 expected aircraft under signed contracts, both installed and as a backlog, for its next-generation GX Aviation and European Aviation Network (EAN) inflight broadband services. The fast-growing backlog, which includes aircraft that have either been installed or are awaiting installation, is a major endorsement of Inmarsat’s strategy to make the connected aircraft a reality. It follows a succession of leading airline customers that have selected to equip their fleet with Inmarsat’s GX Aviation and EAN services, including Lufthansa Group, International Airlines Group (IAG), Air New Zealand, Singapore Airlines, Norwegian Air and Air Asia. Lufthansa Group was the first customer to commence installation of GX Aviation on their aircraft last year. They have already fitted out more than 50 aircraft, a number that is expected to increase to 200 aircraft by the end of this year. GX Aviation provides inflight broadband for Lufthansa’s FlyNet Wi-Fi offering, which launched under a test phase in February this year. Leo Mondale, President of Inmarsat Aviation, said: “The fact we have crossed more than 1,000 aircraft in backlog at this point is an incredible milestone, given that GX Aviation only went live a few months ago. It is further proof that the inflight broadband revolution has truly begun; passengers are demanding quality connectivity and airlines are endorsing Inmarsat’s superior offering. We are deeply engaged with additional airlines worldwide, so this really is just the tip of the iceberg. The message is clear: we are coming to a plane near you!”
Another highlight that Inmarsat unveiled that AirAsia signed a MoU for its next-generation GX Aviation inflight connectivity solution. The deal will cover AisAsia Group’s A320 and A330 fleets, with installation to commence this year and service to go live in 2018. AirAsia is presently one of the key airline customers for SwiftBroadband and will be upgrading to GX Aviation. AirAsia Group CEO Tony Fernandes said, “Travelers today expect fast, reliable broadband wherever they are, whether it’s on the ground or 30,000 feet in the air. GX Aviation’s market-leading capabilities represent a step-change in inflight connectivity that allows us to close the gap between the on-ground and on-board experience.”
While it has been an increasing discussion point over the past few years, operations data and flight deck data truly benefit from broadband satcom. A recent study from Helios and Inmarsat outlined those advantages in terms of dollar savings – US$3 billion from improved air traffic control and operations efficiencies! The study found that one single Air Traffic Control (ATC) benefit mechanism – reducing separation minima, which allows aircraft to fly closer together safely – was responsible for savings of US$890 million alone. Thanks to satcom, planes can now fly within 30 nautical miles of each other because of safe, reliable communication and tracking; previously aircraft were required to maintain a separation of 100 nautical miles. This allows aircraft to fly closer together and means more planes can fly in a given airspace, which is particularly beneficial over the busy skies of the North Atlantic. If an aircraft is not equipped with satellite communication capability, it must maintain the 100 nautical mile separation, and is not permitted to fly in certain areas. Increasing airspace capacity also leads to more aircraft being able to choose optimum flight levels, saving time and fuel. A further US$1.9 billion is saved thanks to the ability of aircraft to communicate with their Airline Operations Center (AOC). AOC applications use real-time information to help airlines improve flight safety or provide a more efficient service at a lower cost. Delay management and scheduling is improved, fleets and flight crew can be better managed, maintenance can be taken care of and turnaround time on the ground is reduced.
Lastly, today (5/2/17) Inmarsat announced that GX Aviation entered into commercial service with the Lufthansa Group, allowing passengers can to purchase connectivity service on selected Lufthansa and Austrian Airlines aircraft. Check out the full press release here.
Editor’s Note: It is important to note, this connectivity business is becoming a big deal – the aviation future is integrated with wireless data. As airlines seek to improve their efficiencies, everything to be monitored on the aircraft will require a real time wireless link to the ground. For all intent, better efficiency and more complete and exhaustive aviation services will lower costs and improve the bottom line for airlines – all over various types of datalinks – broadband satcom or even cellular connections. Some examples are flight performance data, real time failure monitoring and fault detection, and aircraft operational performance – just to name a few. Interestingly enough, this future was predicted in the late nineteen eighties (We have a presentation on the subject by companies like Douglas Aircraft) and it is finally happening with the beginning of high speed, truly worldwide, aviation connectivity! Stay Tuned.
Rockwell
Rockwell Collins has delivered its first Iridium ICS-300 SATCOM units to Boeing for its 737 MAX aircraft. Available as a production line option and the only approved Iridium SATCOM solution on Boeing platforms, the product provides long-range voice capabilities as well as data link communications that improve operational efficiency.“Together with Boeing, Rockwell Collins will be providing airlines with the latest satellite communications capabilities for the 737 MAX flight deck,” said Steve Timm, vice president and general manager of Air Transport Systems for Rockwell Collins. “By enabling worldwide voice and data communications for the cockpit with the ICS-300, airlines will realize a variety of benefits.” The ICS-300 is an advanced voice and data link communications system that operates over the Iridium satellite network. With complete global coverage, reliable communications between the ground and aircraft enable improved routing and enhanced coordination between the flight crew and operations. “This solution offers Boeing 737 MAX customers a highly reliable and cost effective platform for all their aircraft operational communications needs wherever they may fly,” said Brian Pemberton, vice president and general manager of Aviation for Iridium. The Iridium constellation consists of 66 low-Earth orbit satellites, enabling real-time communications anywhere on the planet and extends coverage to include polar and all remote airspaces. It already has five customers of the largest North American mobile operators, four of the top five global Internet backbone and seven of the top eight North American cable operators.
Thales
IFE and connectivity designer and manufacturer, Thales, is purchasing Guavas, a US based data analytics vendor and will function as a standalone unit of the company. As “big data” analysis becomes part of the inflight connectivity service backbone, and aviation manufacturing in general. Thales sees the future and has chosen a large data analysis provider. As one reviewer noted: “Expanding into Thales’ core areas of business will be a natural extension for the company as it has tailored its platform for the Internet of Things in areas like transportation in recent years. It analyzes around 5,000 terabytes of data a day, a skill that would come in handy for cybersecurity firms and aircraft makers.” They went on: “Thales cited predictive maintenance, cybersecurity, monitoring of critical infrastructures and network and telecom systems optimization as areas where Guavus’ Machine Intelligent operational analytics platform would come into play in helping drive its customers’ embrace of IoT applications.” Lets face it, large-scale data analysis will be one service provided to airlines once the connectivity data rates increase.
Other Show Information Bites:
- Axel Jahn is now consulting in the strategy and investment side of the aviation business and can be reached at: axel.jahn@jahn-germering.de
- Jared Shoemaker is now the Services Manager at Bluemetal. He can be reached at jared.shoemaker@bluemetal.com
- Jose Gonzales has rebranded his company to galgus (greyhound). You might remember Jose’s business is responsible for some of the new technology on the VT Miltope’s nMAP-2. You can reach Jose at jose.gonzalez@galgus.net
STUFF Worth Knowing:
This is an interesting ViaSat review – Some 555 aircraft have it installed!
APEX/IFSA
The other day, we got a note from Robin Applebaum, APEX Marketing Communication Director we thought you might like to see: “I wanted to reach out to you today with some exciting news from the Airline Passenger Experience Association (APEX) and the International Flight Service Association (IFSA). This morning, APEX and IFSA announced a more tightly aligned relationship to better serve the global airline industry. This step will help to further solidify APEX as the industry’s most influential member-based organization dedicated to elevating the entire passenger experience; and will help IFSA to grow globally as the pivotal airline association of the catering and in-flight services market. While both APEX and IFSA will remain fully independent, this alliance triggers additional collaboration in the planning of association co-locations and events, joint working groups, reciprocal guest board member attendance at board meetings, as well as now having a common Chief Executive Officer serving both associations.”
When we asked for more background info, she responded: “As I am sure you are aware, APEX and the International Flight Service Association (IFSA), have had a long established ‘sister-association relationship.’ Last week’s announcement only serves to further align the two groups. As part of this strategic relationship, APEX will be leveraging IFSA to represent the foundation of the association’s catering and services sector. “This will not only help the association to grow its footprint, but will also further solidify APEX as the industry’s most influential member-based organization dedicated to elevating the entire passenger experience. For IFSA, aligning with APEX will help them to expand its reach globally, build additional strategic partnerships with like-minded organizations, and establish itself as the industry’s global representative of the growing catering and in-flight/onboard hospitality market.”
“Additionally, the inclusion of more catering and service elements at APEX events will attract greater numbers of senior airline decision makers who oversee this sector as well as IFE by offering a greater diversification of products, services and information. As demonstrated at APEX EXPO in Singapore, this type of approach yields an increase in potential customers for event exhibitors and other vendor participants. Finally, it will help to better position APEX events against the backdrop of assertive for-profit show competition.”
Gogo
“To celebrate the fleet-wide upgrade to their new JAL SKY NEXT product, the airline will start offering free Wi-Fi on all equipped domestic flights from February 1, 2017 till August 31st 2017. Connectivity is provided through Gogo using our satellite Internet technology. You’ll find the SKY NEXT product on select 777 -300, 777-200, 767-300 and 737-800 aircraft. JAL was our first international customer, and we’ve been honored to partner with them since 2014 on connectivity and entertainment for their domestic passengers.
This promotion from JAL is just one of the latest to offer Gogo products and services free to their passengers. Last year, we partnered with T-Mobile to provide free Wi-Fi to their subscribers, and most recently, Alaska Airlines rolled out their Free ChatTM product which lets passengers access popular chat apps like iMessage, Facebook Messenger and WhatsApp on their smartphone.
In addition to connectivity promotions, we also provide the technology allowing airlines to offer free wireless entertainment to their customers. The product, called Gogo Vision, streams movies and TV shows from our airborne server to most mobile devices, laptops and tablets. Movies and TV shows from Gogo Vision can now be found on more than 2800 aircaft on some the largest airlines in the world. Today, many of Gogo’s airline partners are offering all or some of the content free to passengers.”
AirSatOne
Aviation Satcom provider, AirSatOne, announces lower rates for its SwiftBroadband connectivity. Taking care of customers is a top priority at AirSatOne and one reason why the company maintains a 99% customer retention rate. So when Inmarsat, the leader in global satellite communications, lowered its prices AirSatOne was quick to pass the savings on to its customers.
Customers using AirSatOne as their service provider have access to its custom global network for the same price as the generic network used by the competition. AirSatOne’s custom network includes worldwide teleports and IP PoP (Internet Point of Presence) with advanced network security and our globally deployed Flightstream SA which provides web filtering, compression, consumption tracking and firewall customized for mobile communications.
“We think this is an exciting time for the Satcom market. With more and more operators and executives finding it essential to conduct business and stay in sync with the home office while traveling, we hope reducing airtime charges will encourage more aircraft owners to invest in installing Satcom systems in their aircraft,” says Kremsreiter. Satcom systems work everywhere (except at the poles) so in addition to increasing productivity, Satcom hardware increases the aircraft’s value and worldwide marketability when it comes time to sell.
SITA
Airlines and airports are investing in technologies to help predict and prepare for future events. This is according to The Future is Predictable, a report published today by air transport IT provider, SITA. It outlines how efforts are being made to tackle the estimated US$25 billion[1] cost of flight disruptions to the air transport industry by harnessing artificial intelligence, cognitive computing, predictive analytics and other progressive technical capabilities.
SITA’s analysis reveals that predictive tools using artificial intelligence and cognitive computing are likely to be adopted by half of airlines and airports over the coming five to 10 years. However, a few front runners are already trialing predictive modeling, machine learning, and data mining. These efforts are mainly focused on initiatives that will provide passengers with more relevant information about their journey to create more seamless and personal experiences.
During 2017, SITA Lab will be validating delay predictions with airlines and airports and expects to complete up to five trials with its industry partners. The next stage will be to incorporate its delay prediction algorithm and disruption warning feeds into SITA’s services to the air transport industry. In the report, leading airports and airlines share their experiences including Gatwick Airport where a seamless passenger experience from curb to gate is the goal. Here several different areas of airport activity are tracked to measure performance and move towards predicting it.
As artificial intelligence develops the importance of maintaining the human touch is not lost on the airlines and airports. Indeed, the combination of people and artificial intelligence is described as transforming the travel experience. The science of artificial intelligence is developing quickly and airlines and airports are turning to the academic community to help them with predictive tools to tackle disruptions. SITA’s report discusses research that is being carried out with scientists from Binghamton University, State University of New York; University of Nottingham as part the European Union-funded consortium PASSME; Carnegie Mellon University; Oxford University’s Data Science Laboratory in the Mathematical Institute and University College London School of Management.
The Future is Predictable combines SITA’s global industry experience and studies with commentary and case studies from airports and airlines that are investing in the latest research and technologies.
Check out the full press release here.
For further details download SITA’s full report – The Future is Predictable
Phitek
New Zealand-based audio equipment and technology developer Phitek Systems has been sold to New York-listed Amphenol Corp, providing an exit for a number of domestic VC investors. Phitek’s previous backers include Direct Capital-managed TMT Ventures and Stephen Tindal’s K1W1 investment vehicle. TMT, which has been invested since 2005, has a direct 27 per cent and a 14 per cent holding shared with the New Zealand Venture Investment Fund. Meanwhile, K1W1 owns 39 per cent. Phitek designs and supplies aircraft in-flight entertainment interconnect products for the commercial aerospace industry. You can read more here.
Lufthansa Technik
Luftahansa Technik has announced a two-in-one solution (TIOS) antenna radome for the Boeing 737-700 and -800. The antenna, installed on the vertical stabilizer to reduce drag and positively affect the aircraft’s center of gravity, will make it possible to install Ka-band antennas to provide high-speed internet, TV connections and a high-definition camera. The radome is up to 200 lb. (100 kg) lighter than the original and is FAA validated and has an EASA Supplemental Type Certification. You can find satellite communication options, products, services and companies in MRO Links, MRO-Network.com’s searchable directory.
TIOS – Two antennas under one radome – YouTube
Notes
- Rich Salter told IFExpress: “Re: data transmission via light (LiFi), I just signed on to Moderate a session at AIX’ Passenger Experience Conference (PEC) on April 3 in Hamburg. It is the Tech Horizons session (last one of the day) in the Connected Journey track, and one of the presenters is Prof Harald Haas of Edinburgh who is founder of PureLiFi – and he coined the term “LiFi” too.”
- Richie Sugimoto reports that Aircraft Cabin Systems has just received Certification of ISO9001 and AS9100 – Congratulations!
More Stuff
- The death of IFE? The death of in-flight entertainment? American Airlines scraps screens and tells fliers to bring their own
- Cabin networks and Wi-Fi feature in Crystal Cabin Awards 2017
- Is this starting to smell funny? Delta Halts U.S. Flights as Another Computer Failure Strikes – Bloomberg
Chesterfield, MO | February 1, 2017–
Aviation Satcom provider, AirSatOne, announces lower rates for its SwiftBroadband connectivity. Taking care of customers is a top priority at AirSatOne and one reason why the company maintains a 99% customer retention rate. So when Inmarsat, the leader in global satellite communications, lowered its prices AirSatOne was quick to pass the savings on to its customers.
Customers using AirSatOne as their service provider have access to its custom global network for the same price as the generic network used by the competition. AirSatOne’s custom network includes worldwide teleports and IP PoP (Internet Point of Presence) with advanced network security and our globally deployed Flightstream™ SA which provides web filtering, compression, consumption tracking and firewall customized for mobile communications.
“This is the second time AirSatOne has been able to reduce airtime prices for our customers, “said President Jo Kremsreiter. AirSatOne’s worldwide SwiftBroadband price reduction is especially significant because airtime charges for the domestic US only Go-Go system are on the rise.
“We think this is an exciting time for the Satcom market. With more and more operators and executives finding it essential to conduct business and stay in sync with the home office while traveling, we hope reducing airtime charges will encourage more aircraft owners to invest in installing Satcom systems in their aircraft,” says Kremsreiter. Satcom systems work everywhere (except at the poles) so in addition to increasing productivity, Satcom hardware increases the aircraft’s value and worldwide marketability when it comes time to sell.
AirSatOne’s 2017 SwiftBroadband price guides are online and can be viewed or downloaded on the company’s website. AirSatOne is the only Aviation Satcom provider not afraid to publish our price guides on-line: https://airsatone.com/satcom-airtime-price-guides
- Cobham SATCOM’s leading role in supplying next generation avionics and broadband communications to increase safety and optimise fleet performance reinforced by agreement to install AVIATOR 350D on new A321neo fleet
Lyngby, Denmark | December 5, 2016– Leading manufacturer of satellite communications solutions Cobham SATCOM has announced that its AVIATOR 350D system has been selected by Hawaiian Airlines (HAL) for installation on its new Airbus A321neo (new engine option) fleet.
The Cobham system, supporting Inmarsat’s IP-based SwiftBroadband-Safety (SB-S) service, will deliver satellite connectivity to the cockpit for all voice and data applications on Hawaiian Airlines’ new single aisle aircraft and will connect to Cobham HGA-7001 High Gain antennas that are being line fit by Airbus.
The next generation IP-based broadband capabilities enabled by the Cobham solution enhance airline safety and operations through better communications and the availability of real-time, in-air information for pilots, crew and air traffic management.
This selection means that the AVIATOR 350D will be installed on the Hawaiian Airlines A321neo aircraft via the Avionics Support Group, Inc. (ASG) Supplemental Type Certification (STC) (FAA STC # ST04150AT), which has been granted for the A319, A320 and A321 families of aircraft.
The new agreement expands the current partnership between Hawaiian Airlines, Cobham, Rockwell Collins and Inmarsat, established during on-going in-flight evaluations of Cobham’s purpose-built AVIATOR solution and Inmarsat SB-S on-board Hawaiian Airlines’ Boeing 767-300 aircraft, as part of a Federal Aviation Administration (FAA) supervised technology evaluation.
Brian Anderson, Air Transport Sales Manager, Americas, Cobham SATCOM, said: “We are delighted to announce this selection by Hawaiian Airlines, which is the latest demonstration of how we are continuing to lead the way in the development of the next generation IP-based safety service SATCOM systems.
“The selection is a direct result of our team’s recent success with the Hawaiian B767 program for the FAA evaluations of SwiftBroadband-Safety service which is affirming the reliability and performance of the Cobham hardware and the Inmarsat’s satellite network.”
Captain Mary McMillan, Inmarsat Aviation Vice President of Safety and Operational Services, said: “Airlines with eyes on the big picture are seeking innovative ways to achieve efficiency gains and dynamically manage their fleets through the use of digital solutions. We are pleased that Hawaiian Airlines has experienced the benefits of SwiftBroadband-Safety delivered through Cobham advanced AVIATOR avionics and has now chosen to expand its commitment to high speed broadband in the flight deck with its A321neo’s. Clearly, the evaluation has been a great success.”
Both Cobham SATCOM’s next-generation AVIATOR S Series and SB-S have received a high level of industry support, including the recent selection by Airbus of the Cobham and Inmarsat solutions for its A320 and A330 aircraft families and the successful ongoing evaluations with Hawaiian Airlines.
Rockwell Collins provides the managed service between the Inmarsat ground stations that enable the aircraft to seamlessly communicate with HAL’s host systems, ground crews and regulatory agencies anywhere in the world without interruption.
SwiftBroadband-Safety (SB-S) is Inmarsat’s next generation communications platform offering global, high-speed, secure IP connectivity for the flight deck. It represents a paradigm shift in aviation safety services, delivering “always on, always secure” applications such as flight data streaming (“Black Box in the Cloud”) and real-time Electronic Flight Bag (EFB) applications, including networked graphical weather.
- MOU recognises SwiftBroadband-Safety’s market leading position and potential to increase airline profitability, capacity and safety through digital cockpit solutions
United Kingdom | October 19, 2016– Inmarsat (ISAT.L), the world’s leading provider of global mobile satellite communications, has signed a Memorandum of Understanding (MoU) to appoint SITAONAIR as a distribution partner for its next generation SwiftBroadband-Safety aviation service.
A pre-agreement between the two companies has outlined the intention for SITAONAIR to supply commercial airlines and business aviation operators with SwiftBroadband-Safety, an advanced new service from Inmarsat that will transform cockpit and aircraft operations.
SwiftBroadband-Safety represents a paradigm shift in the advancement of aviation safety services by utilising secure IP-based broadband connectivity that far exceeds the capabilities of other alternatives in the market. The ‘always on and always secure’ solution enables a range of breakthrough aviation applications, including flight data streaming (‘Black Box in the Cloud’) and real-time Electronic Flight Bag applications, such as networked graphical weather.
It also enables air traffic management modernisation programmes throughout the world and fulfils the requirements of the International Civil Aviation Organization (ICAO)’s Global Aeronautical Distress Safety System (GADSS), including flight tracking, by offering reliable and secure satellite surveillance and communications (FANS/ACARS).
SwiftBroadband-Safety hardware is available for initial retrofit installation on existing aircraft today and is scheduled to become a standard option on new aircraft deliveries from 2018. The service builds on Inmarsat’s reputation as a provider of high-quality voice and data service to 95% of the world’s trans-oceanic aircraft fleet.
Inmarsat’s MoU with SITAONAIR marks the latest expansion of a successful partnership between both companies. SITAONAIR is currently a major distributor of Inmarsat’s Classic Aero satellite communications service and will now be able to provide migration options for existing customers to SwiftBroadband-Safety. It also provides the global aviation industry with access to Inmarsat’s current in-flight broadband service, SwiftBroadband, and its next generation offering for commercial airlines (GX Aviation) and business aviation (JetConneX).
SwiftBroadband-Safety has received a lot of industry support that has reinforced its status as the flightdeck communications platform for the future, including its recent selection by Airbus for its A320 and A330 aircraft families, and successful ongoing trials by Hawaiian Airlines.
Frederik van Essen, Inmarsat Aviation’s Senior Vice President of Strategy and Business Development, said: “SITAONAIR has been a trusted partner of Inmarsat for over 25 years. Together we have been providing benefits for the wider airline industry, such as enhancing trans-oceanic flights, optimising routes and reducing fuel consumption. We plan to continue this progress in the future as the benefits of secure broadband are brought into the cockpit.
“The aircraft is now a fully connected node of the airline’s IT network. Inmarsat is the only global provider to offer both reliable, secure cockpit communications as well as the most advanced passenger connectivity, allowing our airline customers to customise data solutions.”
David Lavorel, CEO of SITAONAIR, said: “SwiftBroadband-Safety is a transformational step for the industry and we are proud to include it in our service portfolio as a powerful enabler of SITAONAIR’s nose-to-tail connectivity solutions. Through our engagement with the airlines, SITAONAIR believes the industry is ready to embrace SwiftBroadband-Safety’s secure IP-based services to the cockpit. We are developing services and applications that will leverage this secure IP-based communications services platform to enhance both safety and operational efficiency.
“We aim to offer simple service packages that include generous data allowances to ensure that managing crew communication costs becomes much simpler and enable airlines to fully unleash the potential of next generation cockpit and air traffic control technology. These packages will also power global worldwide flight tracking at no additional connectivity cost. We are pleased to extend and expand our work with Inmarsat in delivering this new capability.”
● Rockwell Collins will distribute Inmarsat SwiftBroadband-Safety to aviation industry
● Agreement lays foundation for smooth transition to IP-based aviation safety services
London, UK | October 18, 2016– Inmarsat (ISAT.L), the world’s leading provider of global mobile satellite communications, and Rockwell Collins (NYSE: COL), a leading provider of aviation electronics and communications, have announced plans to expand their strategic relationship to include the new SwiftBroadband-Safety service for cockpit and aircraft operations.
Rockwell Collins is a long-time provider of Inmarsat’s Classic Aero safety service as part of its information management solutions portfolio. Under a Letter of Intent (LoI) signed this week, it is now set to provide Inmarsat’s next-generation SwiftBroadband-Safety service to both existing and new customers from across the aviation industry.
The agreement outlines the companies’ mutual interest and plans to work with airlines to develop and introduce a smooth and cost effective migration path from traditional flight deck connectivity solutions to new, higher bandwidth secure IP connections available through SwiftBroadband-Safety services.
SwiftBroadband-Safety represents a paradigm shift in the advancement of aviation safety services. It utilises secure internet protocol (IP) based broadband connectivity that exceeds the capabilities of other IP alternatives currently available in the market. The ‘always on and always secure’ solution enables a range of breakthrough aviation applications, including flight data streaming (‘Black Box in the Cloud’) and real-time Electronic Flight Bag applications, such as networked graphical weather.
It also enables air traffic management modernisation programmes throughout the world and fulfils the requirements of the International Civil Aviation Organization (ICAO)’s Global Aeronautical Distress Safety System (GADSS), including global flight tracking, by offering reliable and secure satellite surveillance and communications (FANS/ACARS).
Frederik van Essen, Inmarsat Aviation’s Senior Vice President of Strategy and Business Development, said: “Satellite communications has driven a significant expansion of air traffic over the world’s oceans, promoting global economic growth and expansion. Now, SwiftBroadband-Safety brings secure IP to the cockpit and its host of unparalleled capabilities for the aviation industry will drive even more expansion through greater efficiency, reliability and capacity at a lower cost per bit for the information exchanged.
“We are delighted to extend our successful relationship with Rockwell Collins to include this transformative new generation of aviation safety services. Rockwell Collins has the global market strength and capability to deliver these benefits to the aviation industry. Our confidence is further reinforced by Inmarsat’s current evaluation of SwiftBroadband-Safety with Hawaiian Airlines, which is being conducted with Rockwell Collins and continues to be extremely successful.”
Michael DiGeorge, Rockwell Collins Vice President of Commercial Aviation and Network Services, said: “The aviation community depends on safe, secure and affordable flight deck connectivity for critical operations that are vital to their business. The move to this advanced technology platform ushers in a new era of information and connectivity solutions for the global aviation industry. We anticipate strong demand from our existing and new ARINC GLOBALinkTM customers for SwiftBroadband-Safety services.”
The agreement will provide attractive incentives for upgrading to SwiftBroadband-Safety, together with price assurances for Inmarsat Classic Aero customers served by Rockwell Collins. New enterprise agreement options and shared corporate allowance packages are envisioned to offer additional new benefits, including simplified pricing models, increased flexibility, predictability and highly-competitive packaged data and services.
SwiftBroadband-Safety hardware is currently available for initial retrofit installation on existing aircraft and will become a standard option on new aircraft deliveries starting in 2018. This capability builds on Inmarsat’s reputation as a provider of high-quality voice and data services to 95% of the world’s transoceanic aircraft fleet and Rockwell Collins’ high reliability, secure ARINC Global Network.
- Validation of Supplemental Type Certificate (VSTC) for Cobham AVIATOR 300 on AirbusA320 series is the first time a SwiftBroadband ACARS-capable modem has received CAAC certification
Lyngby, Denmark | July 21, 2016– The Cobham SATCOM AVIATOR 300 system has received a Civil Aviation Administration of China (CAAC) Validation of Supplemental Type Certificate (VSTC) for installation aboard the Airbus A320 series. It is the first time a SwiftBroadband ACARS (Aircraft Communication and Addressing Reporting System)-capable modem has received Chinese certification.
The significant Supplemental Type Certificate (STC) means that Chinese airlines and Chinese-registered aircraft can now order and install the Cobham solution on the Airbus aircraft A319, A320 and A321 to benefit from improved communications, connectivity, flight safety and operations on-board.
Enabling cockpit connectivity for ACARS over SwiftBroadband on the Airbus aircraft, AVIATOR 300 uses Inmarsat SwiftBroadband IP data and circuit-switched voice capabilities to provide services such as aircraft flight tracking information and Ethernet ports for connecting devices such as Aircraft Interface Devices (AIDs) and Electronic Flight Bags (EFBs) for the pilots to obtain real-time information including graphical weather updates. AVIATOR 300 also has the bandwidth to send the real-time data of the aircraft health monitoring systems, such as engine monitoring.
Jianmin Cui, Director for Cobham SATCOM China Operations, said: “This certification for our AVIATOR 300 system is very important for the industry in this region and is also a significant milestone for Cobham as we can now offer Chinese airlines a low cost, compact Inmarsat satcom solution. It is a first for the industry, for Inmarsat and also for Cobham. This system provides Chinese airlines an optimal option to comply with the CAAC 4 minute-mandate with more capable data applications.
“The installation of our system on the Airbus aircraft will introduce many benefits for airlines. For example, airlines’ flight operations departments will have the ability to access aircraft data in real time from the ground while the aircraft is in flight, which will significantly improve flight safety and operational efficiencies.”
The VSTC is developed and owned by Avionics Support Group Inc (ASG) for the SwiftBroadband Unit and Delta G for the antenna.
The AVIATOR 300 system, which features the compact and lightweight Intermediate Gain Antenna IGA-5001 to ensure a low profile on the fuselage, provides for fast and reliable connectivity on the Inmarsat SwiftBroadband I-4 satellite network. The system supports high quality, low-cost voice calling and the full complement of data services and provides near global coverage, on the ground or in the air.
Further advantages include recurrent maintenance savings due to the high reliability of the AVIATOR system and recurrent weight savings (approximately 50 to 150lbs) over traditional legacy SATCOM systems.
The full Cobham SATCOM AVIATOR range includes the revolutionary AVIATOR S series, AVIATOR 700 and 700D, AVIATOR 350 with High Gain Antenna (HGA), AVIATOR 300 with IGA as well as the exceptionally compact and lightweight AVIATOR 200 with Low Gain Antenna (LGA).
- Next generation safety solution will be offered to airlines on popular A320 and A330 families
- Landmark agreement positions SwiftBroadband-Safety as a Light Cockpit Satcom solution on single-aisle aircraft and reinforces Inmarsat’s leadership in cockpit safety communications
- Opens up provisioning of Inmarsat’s digital aviation safety applications, including continual positional awareness for flight tracking and the ‘Black Box in the Cloud’
United Kingdom | June 30, 2016– Inmarsat, the world’s leading provider of global mobile satellite communications, announced today that its SwiftBroadband-Safety (SB-S) service has been selected by Airbus as a cockpit communications solution for the A320 and A330 aircraft families.
In a landmark agreement, SB-S will feature in the popular Airbus A320 single-aisle and A330 wide-body families. The advanced IP-based broadband communications platform will be available with equipment from Cobham’s AVIATOR S series, as selected by Airbus, to deliver next generation services for the global aviation industry.
SB-S will mark a paradigm shift in aviation safety and efficiency. Using Inmarsat’s global L-band satellite network, it delivers much faster data and voice communications due to its unprecedented speed and capacity, which are several orders of magnitude greater than cockpit communications systems in the market today.
These advanced capabilities will transform the quality and security of cockpit communication and information shared between pilots, air traffic controllers and airlines, with Inmarsat’s satellite technology also ensuring consistent, high-speed global coverage for SB-S.
Airlines around the world will also benefit from a myriad of new digital applications never before available, including continual positional awareness for flight tracking, flight data streaming (also known as ‘Black Box in the Cloud’), and electronic flight bag applications for pilots, such as graphical weather for improved situational awareness.
The selection of SB-S by Airbus reinforces Inmarsat’s status as the world’s leading provider of satellite safety services, serving around 95% of the world’s long-haul aircraft.
The inclusion of the A320 family will also position SB-S as an advanced Light Cockpit Satcom solution on single-aisle Airbus aircraft, marking an exciting new era for the aviation industry. The selection was possible as SB-S is delivered via advanced airborne equipment that addresses factors which have traditionally impacted demand in the single-aisle market, such as size, weight and cost. Around eight out of ten commercial aircraft in the world are single-aisle.
Captain Mary McMillan, Inmarsat Aviation’s Vice President, Safety and Operational Services, said: “We are delighted that Airbus has selected SwiftBroadband-Safety for its A320 and A330 aircraft families. This is testament to SwiftBroadband-Safety’s ability to deliver an always on, always secure cockpit solution for the digital age, with expanded connectivity and reliability.
“Inmarsat has been delivering critical safety information to the world’s airlines, private jet operators and government agencies for over two-and-a-half decades. In the past, these services were almost exclusively utilised by airlines travelling in areas not served by traditional radar, such as routes over the ocean or remote locations. However, with growing aircraft congestion and the need for increased data security, Inmarsat is engineering a new generation of satellite communication services to provide a wider range of benefits.
“SwiftBroadband-Safety will introduce unprecedented new capabilities, allowing airlines to significantly improve flight safety operations and provide a more efficient service to passengers. Airlines also benefit from continuous monitoring of aircraft performance and fuel usage.”
Inmarsat’s partner Cobham SATCOM has been selected by Airbus to provide the equipment that delivers SB-S service onboard the A320 and A330 aircraft families. The equipment, known as the AVIATOR 200S and 700S, will provide a seamless connection between the aircraft cockpit and Inmarsat’s extensive global satellite network. Under Cobham’s contract with Airbus, the equipment will be fitted onto the aircraft from 2018.
Kim Gram, Vice President of Aero Satcom at Cobham Satcom, said: “Inmarsat has made an immense contribution in the forward progression of our industry, from the development of the original idea of smaller and lighter satcom hardware, continuing its influential work in industry standardization groups, to the ultimate deployment of services on its global satellite network.”
Geneva, Switzerland | May 23, 2016– Gogo Inc. (NASDAQ: GOGO), the leading provider of in-flight connectivity and wireless in-flight entertainment solutions to the global aero market, has added Jet ConneX service for business aircraft operators flying globally.
“Gogo is pleased to offer Jet ConneX service to the global business aviation market,” said John Wade, Gogo Business Aviation’s executive vice president and general manager. “Our customers expect Gogo to offer extensive, global support to business aircraft operators who purchase the service. Our back-office systems are in place and our team is prepared to support customers worldwide as the service comes on line.”
With the addition of Jet ConneX service, Gogo Business Aviation offers one of the business aviation market’s widest selections of in-flight voice and data services which include Gogo Biz®, SwiftBroadband, Classic Aero, Swift64, Iridium, terrestrial 3G and Gogo Cloud for automated content delivery.
Gogo’s support capabilities will allow Jet ConneX customers to integrate with other services – including other equipment, network services and in-flight entertainment – for a complete and seamless in-flight digital experience. Gogo customers also receive the convenience of single-source activation, support and consolidated monthly billing.
Gogo will offer innovative airtime and support programs for Jet ConneX, Inmarsat’s Ka-band connectivity service, that will allow customers to select from a range of performance tiers and data packages, using the same Jet ConneX equipment package they have installed on their aircraft.
Jet ConneX Supported Applications
- Stream TV in real time
- High-speed broadband Internet access
- Video calling and conferencing
- High quality Voice over IP
- SMS messaging
- Large file transfers
- VPN access
- Flight deck and cabin crew applications
To learn more about Gogo’s Jet ConneX offering in Europe, aircraft operators are invited to contact Dave Perry, regional sales manager for Europe, at dperry@gogoair.com.
This week, Gogo Business Aviation is displaying its complete range of in-flight connectivity and entertainment solutions at EBACE 2016. Business aircraft operators are invited to visit Gogo at stand D051. More information is available on Gogo’s EBACE 2016 landing page and by following @GogoBizAv on Twitter for in-show updates.
Melbourne, FL | October 29, 2015– Satcom Direct is the first Inmarsat SwiftBroadband (SBB) distribution partner to provision and enable the new SwiftBroadband high data rate (HDR) service with Honeywell avionics, nearly doubling in-flight data speeds available to business aviation.
In its latest “first” for business aviation, Satcom Direct has made HDR service available to SwiftBroadband customers, providing a faster and more efficient broadband connection. HDR enhances passengers’ overall network connectivity experience by unlocking the ability to use high-bandwidth applications in-flight. The service can provide up to 650 kbps per streaming channel. Customers with a Satcom Direct Router (SDR™) can use Satcom Direct’s exclusive SkyBondSM service to combine up to 2 channels, currently, providing speeds of up to 1.3 Mbps. This is approximately two times faster per channel than traditional SwiftBroadband in-flight connections.
“The number one request we get from operators, passengers and VVIP customers worldwide is faster internet. Satcom Direct is constantly developing and leveraging ways to increase airborne data speeds, so it’s only natural we would be the first to bring HDR to business aviation. Checking email, streaming video, and internet browsing just got significantly faster for our customers and we couldn’t be more pleased to be able to deliver it,” said Jim Jensen, CEO and Founder of Satcom Direct.
Honeywell developed and tested HDR using its proven HSD-400 and HD-710 onboard hardware. The HDR service supports multiple new streaming configurations, including symmetrical and asymmetrical solutions, configurable in either half or full channel data rates. This allows the operator to select a configuration based on their connectivity needs. It is available to operators with select Honeywell terminals and the purchase of a license key, with some compatible models requiring an on-wing software upgrade to enable the service.
Other firsts Satcom Direct has achieved in recent months include being first in business aviation to prove its services over Inmarsat’s new Ka-band network in readiness for launch of the Jet Connex service; first to offer channel bonding via Cobham equipment for streaming over SwiftBroadband; first to provide global voice and text services using your number on your device at any altitude via its exclusive GlobalVTSM service; and it launched the world’s first IT certification for aviation, AeroIT.
Last week, IFExpress got a very interesting letter from Mr. Jo Kremsreiter, President of AirSatOne concerning a new communication/connectivity development (service) that he is rolling out for Business Jets, and it rides on Inmarsat’s L-Band, SwiftBroadband. In a nutshell, the voice calling feature that he is debuting, relies on a cellphone app that uses the standard Wi-Fi signal from a un-modified aircraft Wi-Fi router. He wrote: “…AirSatOne is has certified an app that allows business jet passengers use their smart phone on the aircraft to make and receive calls – and more. What is unique about what we have done allows the biz jet passengers to use a commercially available app on the aircraft which saves them quite a bit of money plus no (special hardware) install required since it runs in the cloud.” This, plus the news release caught our attention so we decided to a bit dig a bit deeper as we usually do. Before we get started here are a couple facts that might help you catch the “spin” on this system. Consider this a setup to deliver a better story:
- Inmarsat Satcom voice calls on biz jet aircraft that usually entail aircraft handsets or special solutions to deliver passenger voice.
- Unfortunately, in the old process, the only way to contact a passenger or flight crew member was to call the aircraft through the Satcom international number or a specially assigned 10 digit number – the aircraft handsets will then ring. With this method a call is not placed to an individual who may or may not be on the aircraft. But the AirSatOne solution allows a caller to dial the individual’s phone number, their same number used all the time, even on the ground, and reach them on their smart phone while they are on the aircraft. The technology that allows this is the RingCentral app loaded on the smart phone.
- While the “cloud” is still on the ground, dialing a number for a phone that is airborne will be directed to the aircraft, by it… regardless from where, or on what, one is calling.
- With AirSatOne’s app solution, the user still pays the Inmarsat data fees, but not the requirement to install expensive hardware, and the installation costs and downtime associated with special hardware are gone as well. All three are replaced with a $24.99 fee per month, per app loaded phone. Inflight users get voice, data, and text messaging over their device.
- We note that the RingCentral app on a phone will work with any Wi-Fi: airborne or on the ground.
The System
To get a better understanding of the total system, checkout this link for the diagram of the system layout. There are three things that you should note: the aircraft setup, the ASO FlightStream SA (System Administration) block, and the “Cloud”.
- Aircraft – A standard aircraft Wi-Fi router is installed on the biz jet regular 802.11 Wi-Fi transmissions. The cellphone also has the RingCentral VoIP app installed… that’s it!
- ASO FlightStream SA – Deployed world wide at, or near, the Inmarsat hubs (and other locations). ASO’s servers are located to deliver better service – in other words, FlightStream SA delivers data management by providing firewall, compression, filtering and consumption notifications via email, and is deployed globally at, or near, Inmarsat hubs to help speed.
- The ‘Cloud’ – The established VoIP ‘Cloud’ today handles signal directivity and locates and directs based on existing telephone numbers and existing devices. Today’s Cloud is smart and that is what helps to allow existing device usage – either devices to the plane, or from the plane via SwiftBroadband.
The Service
We asked Mr. Kremsreiter to trace a call flow, so we asked for a ‘flow’ description, and Jo told IFExpress: The VoIP PBX system running in the cloud handles call routing and keeps the call alive when handing off between cellular and Wi-Fi or when handing off, for example, from your iPhone to your home phone or transferring the cell call to your office desktop phone. The system knows the iPhone (or Android device) is on the aircraft because the smart phone will ‘check in’ through the aircrafts Wi-Fi that eventually gets to the cloud VoIP PBX via FlightStream SA and the Internet. In other words, when John CEO gets on the aircraft it will connect to the Wi-Fi in the aircraft. The Wi-Fi in the aircraft goes to the Inmarsat satellite, down to the ground, through our FlightStream SA and out to the internet to the cloud VoIP PBX saying “I am here”. When we asked about the ‘Cloud’ and it’s importance, Jo noted: “The VoIP PBX system running in the cloud handles call routing and keeps the call alive when handing off between cellular and Wi-Fi or when handing off, for example, from your iPhone to your home phone or transferring the cell call to your office desktop phone. The system knows the iPhone is on the aircraft because the iPhone will ‘check in’ through the aircrafts Wi-Fi which eventually gets to the cloud VoIP PBX via FlightStream SA and the Internet.”
Satcom voice calling is offered today by at least three vendors. The service providers do this but you need specialized hardware on the aircraft. Noted Mr. Kremsreiter. “For example the SDR by Satcom Direct which costs around $35,000 + install + downtime for the install = $70 to $75K and these numbers can be found in the following article. “Note in the article: “All that is required to access the “Global VT” service is a Satcom Direct Router (SDR) in the aircraft, with the latest software update, and a smart phone”. The author added that the unit, which costs around $35,000, and the article goes on to mention that the cost of putting another system that is basically a picocell (or GSM access point) in the aircraft. This picocell system costs around $250K in a business jet and up to $1M in a BBJ!”
Importantly, AirSatOne’s FlightStream SA reduces satellite signal load and frees up bandwidth for VoIP calls. How? Noted Jo: “It does so by blocking advertisements, it provides text and image compression, and finally, it can block unwanted downloads and limit file sizes. Bandwidth comes at a premium for aircraft so being able to lighten the load allows VoIP to work better on the aircraft. It is also critical for a service like this to operate efficiently, our competitors have similar offerings that do less and are located at a single location. Our FlightStream SA is deployed globally at or near Inmarsat hubs which means more efficient handling and in turn less latency, fewer hops and a shorter distance to travel.”
More info here
Video Here
Noted Jo: “It is important because business jet passengers and flight crews want to use the same smartphone they use every day to send and receive phone calls on the ground, using their own land based phone number – not a special number for only the aircraft. They want their phone to ring when they get that important call – no matter where they are including at 35,000 ft flying over the N Atlantic on their own phone number!”
The Network
First, you should probably watch this YouTube video to get an idea how the folks at ASO interface with the Inmarsat Swift Broadband Network and realize they have located servers at the Inmarsat hubs. Further, there are additional hubs located to provide even better connectivity. Noted Mr. Kremsreiter: “Unlike our competition we offer choices. You can use the same generic network offered by our competition or we can connect your aircraft to a more robust network designed by Astrium, the same company that built the SwiftBroadband satellites. This backbone allows us to connect your aircraft through an advanced global network backed by 24/7 ‘follow the sun’ support – and we offer this for the same price. While this expensive technology may cut into our margins, we feel the benefit to our customers outweighs the cost.”
Finally, Mr. Kremsreiter told IFExpress, “Bottom line is with our competitor’s solution, for $70 – $75,000 you can solve a problem on one aircraft and you are not solving a problem with cell coverage on the ground. That price is a solution for one aircraft, for a fleet multiply that number by the number of aircraft. With the RingCentral app you can solve the problem on the aircraft (or fleet), have phone coverage on the ground when cell service is weak or non-existent, or overseas and you also get to add a lot of other cool features like integration with CRM software, conference calling, swapping calls from iPhone to home phone to desktop – plus it allows collaboration for projects and file sharing and also text messaging. Our solution starts at $24.99 per month, per phone. We did the testing and certification with the $24.99 a month application so it does not require a more expensive plan.”
In conclusion, VoIP phone calls over regular Wi-Fi hardware on biz jet aircraft have a new solution and it only requires a RingCentral app. Today on the ground, this is pretty much how we use VoIP with our regular Wi-Fi/cellphone calling and it was just a matter of time before someone figured out that this solution really benefitted the biz jet traveler. One note, we understand this app will work with almost any airplane Wi-Fi. Additionaly, notes Jo, “Users should use our FlightStream SA to lighten the load and have more available bandwidth – We did not test it without FlightStream SA and therefore it was not certified by us for use without it, however, any Wi-Fi will work.” Perhaps, this solution is bigger than we think. Stay Tuned!
For more information on AirSatOne contact Jo Kremsreiter
We owe a mea culpa to BOSE! Last week’s reference to their new A20 Aviaiton Headsets had the incorrect hyperlink attached. Here is the correct one.
Paris Air Show & Lyngby, Denmark | June 18, 2015– Initial test results have been described as ‘extremely promising’ following the first flights of a commercial aircraft transmitting ACARS data over SwiftBroadband using a Cobham SATCOM system.
Two weeks of evaluation flights have now been analysed after Hawaiian Airlines’ Boeing 767-300 became the first commercial airline to fly with Inmarsat’s SwiftBroadband safety service on June 3.
The Cobham AVIATOR 300D SwiftBroadband system was awarded the STC to allow for FANS 1/A+ and CPDLC communications as well as ATC voice over SwiftBroadband during the evaluation period.
“We are very happy with the performance of the Cobham SATCOM SB Safety service utilising the SwiftBroadband network – the results from the first two weeks of evaluation flights in scheduled service are extremely promising,” said Mary McMillan, VP, Safety and Operational Services, Inmarsat Aviation. “This marks a new era in oceanic ATC communications using small, lightweight Inmarsat satcom and proves that we are on track to meet our target for approvals in early 2016.”
Ken Rewick, vice president of flight operations for Hawaiian Airlines, stated: “We are very pleased with the results from our first evaluation flights using SwiftBroadband and look forward to building on the momentum of this industry-changing system.”
Kim Gram, vice president of Cobham SATCOM’s aeronautical business unit, commented: “These first flights with enabled SBB ACARS data are a significant milestone on our journey to the e-enabled flight deck, and we are very encouraged by the results so far.
“We believe the significantly smaller, lighter and easier to install hardware associated with the SBB ACARS data services, represented by our AVIATOR S series product range, will provide aircraft manufacturers and airlines with a route towards significant changes in operational efficiencies and, not least, in flight situation awareness and safety. We are excited about the future! ”
The multiple FAA (Federal Aviation Authority) STC for the Cobham SATCOM AVIATOR 300D was developed in conjunction with applicant L2 Consulting Services and secured following evaluations carried out in cooperation with Hawaiian Airlines (HAL), PARC CWG (FAA), ARINC/Rockwell Collins and Inmarsat. The certification is for its installation on Boeing 767-200, 300 and 300F aircraft.
The AVIATOR 200S airborne satcom features the exceptionally compact HELGA (combined HLD and Enhanced LGA) antenna which reduces the number of LRUs from three to two. This first Inmarsat Class 4 terminal by Cobham enables simultaneous transmission of safety and non-safety services over the same SwiftBroadband channel. The revolutionary new system will also afford space and weight savings.
International Paris Air Show, 15th to 21st June, Chalet 57 | Hall 2b E156
New certification received for Legacy 600/650 and Airbus A319
Lyngby, Denmark | June 16, 2015– Cobham SATCOM has increased its portfolio of Supplemental Type Certificates (STCs) allowing installation of its AVIATOR SwiftBroadband solutions aboard various airframes.
New STCs have been received for Cobham’s AVIATOR SP (Special Purpose) system consisting of the SDU-7330-00X (Satellite Data Unit) on the Embraer Legacy 600 and 650 executive jets for multi-channel SwiftBroadband and also on the Airbus A319 for single channel or multi-channel SwiftBroadband with Cobham’s HGA-7001 high gain antenna.
The STCs were development in conjunction with joint holders 328design and Alamo.
Cobham’s AVIATOR 200 SwiftBroadband solution has a European Aviation Safety Agency (EASA) Supplemental Type Certificate (STC) for its use aboard Pilatus PC-12 aircraft, in addition to an FAA STC aboard King Air models.
The Cobham AVIATOR systems have also been certified for several key aircraft including the Boeing 757, a range of Cessna aircraft, the Citation X, G200, Embraer 135 (Legacy 600/650) and Bombardier Challenger 300.
Kim Gram, VP Aeronautical, Cobham SATCOM, said: “We are pleased to continue developing STCs for installation on a growing number of airframes, enabling more users to take advantage of modern in-flight communications with the use of smart phones, personal tablets and laptops for a multitude of applications during all phases of flight.”
The full Cobham SATCOM AVIATOR range includes the future revolutionary AVIATOR S series as well as the current AVIATOR 700 and 700D, AVIATOR 350 with High Gain Antenna (HGA), AVIATOR 300 with IGA as well as the exceptionally compact and lightweight AVIATOR 200 with Low Gain Antenna (LGA).
Annapolis, MD. | June 9, 2015– Rockwell Collins announced that its ARINC aviation communications network is playing a central role in enabling Hawaiian Airlines’ operational evaluation of the Future Air Navigation Systems (FANS) using Inmarsat’s SwiftBroadband (SBB) service.
SBB enables voice and ACARS/FANS data transmissions when aircraft are flying over oceans, improving safety and efficiency in oceanic airspace.
“Rockwell Collins is proud to be involved in enabling another aviation first for flight safety as well as helping our vision of the connected aircraft become a reality,” said David Poltorak, vice president, Aviation and Network Services for Rockwell Collins. “Beyond enhancing safety, the growth of broadband connectivity for the flight deck will provide exciting opportunities to bring new flight-enhancing operations and cockpit services to airlines. Many of these services will require significant amounts of data to be delivered to and from the aircraft, which we are well positioned to handle now and in the future.”
“SwiftBroadband Safety will have a significant impact on our flight operations,” said Ken Rewick, vice president of flight operations for Hawaiian Airlines. “In addition to gaining an upgraded path to FANS, we’re also in a position to implement Electronic Flight Bag and Airline Operational Communication applications such as timely weather updates, reroutes and fuel planning over a broadband channel. As a long time Rockwell Collins customer, we are pleased to be using the ARINC aviation communications network to enable this important evaluation.”
“This will be the first time the industry, and particularly the air navigation service providers, will be able to experience the performance of the Rockwell Collins service via the Cobham terminal utilizing our leading satellite communications offering,” said Mary McMillan, vice president of Safety and Operational Services at Inmarsat. “We’re very pleased to be partnering with these leaders in the aviation technology and service business to bring this revolutionary new service to airlines.”
The trial is being conducted for the Federal Aviation Administration’s (FAA) Performance-based operations Aviation Rulemaking Committee (PARC) Communications Working Group (CWG).
Rockwell Collins is the Inmarsat SBB service provider for the evaluation. The Rockwell Collins ARINC aviation communications network establishes the links and provides a managed service between the Inmarsat ground stations that enable the aircraft to seamlessly communicate and exchange ACARS, CPDLC and IP connectivity with Hawaiian Airlines’ host systems, ground crews and regulatory agencies anywhere in the world without interruption.
- Free equipment packages available to select Gogo customers adding Inmarsat SwiftBroadband capabilities
Geneva | May 20, 2015– Gogo Inc. (NASDAQ: GOGO), a leading provider of in-flight connectivity and entertainment solutions to the global aero market, introduces an unprecedented new customer loyalty program that makes the benefits of global in-flight connectivity more accessible than ever.
The program enables select, existing Gogo customers to receive free SwiftBroadband equipment packages when they complete installation at an authorized Gogo dealer and activate a new, five-year SwiftBroadband airtime contract with Gogo.
In-flight connectivity services dramatically increase the productivity and enjoyment of the business aviation travel experience for passengers and flight crews. The services can also increase aircraft resale values and provide a competitive edge in charter & fractional markets. Inmarsat’s SwiftBroadband service provides voice and data services with near-global coverage at all altitudes and on the ground.
John Wade, Gogo’s Executive Vice President and General Manager said, “Through the years, Gogo has been recognized for creating the industry’s most generous loyalty programs and today’s announcement continues that trend. Never before has an in-flight connectivity equipment package been offered at no cost. With connectivity playing an increasingly-important role in travelers’ lives, we expect this program to give our existing customers even greater access to a fully-connected in-flight experience.”
The loyalty program is available to existing Gogo customers with non-N-registered aircraft, as well as customers with the company’s Gogo Biz in-flight Internet service installed. To qualify, customers must activate a new, five-year SwiftBroadband service contract with Gogo. Installation and certification costs at an authorized Gogo dealer are the responsibility of the customer. Program begins in July 2015 and expires March 31, 2016. For complete details and restrictions, operators are invited to contact Gogo or an authorized Gogo dealer.
Shanghai, China | April 14, 2015– Satcom Direct will promote its new SwiftBroadband bonding and aggregation service during ABACE 2015, booth H231. Delegates will learn how the system provides a significant upgrade in airborne data speeds when using Cobham terminals.
Bonding and aggregation allows customers to combine multiple Inmarsat SwiftBroadband streaming channels to achieve higher data rates for real-time communications applications. Customers with compatible Cobham equipment can now bond two to four channels of service, delivering speeds of up to 1.4mbps of throughput for aircraft with four-channel systems.
“Bonding aggregates two to four channels together, providing a larger data pipe,” said Satcom Direct’s Ken Bantoft, vice president of technologies and development. “Now higher data rate applications like video conferencing and streaming video are feasible globally for our customers using Cobham equipment with SwiftBroadband, without needing additional equipment to be installed.”
Satcom Direct worked with Cobham to deliver this capability to its customers, deploying ground equipment to facilitate the service. No additional equipment is required by the operator beyond the Cobham system and SwiftBroadband service.
“We are pleased to deliver a bonding solution that will specifically enhance streaming applications. Satcom Direct is the first service provider to take advantage of this and Cobham is very happy to support them in offering this new, high data rate service capability,” said Andy Beers, director of aeronautical sales at Cobham SATCOM.
- Low cost carrier will fly equipped with Cobham’s market-leading four-channel SwiftBroadband system
Lyngby, Denmark | April 14, 2015– Cobham SATCOM has started deliveries to supply 150 of its market-leading four-channel AVIATOR 1200SP SwiftBroadband system to AirAsia. Enabling a state-of-the-art In-Flight Entertainment solution, the system was selected as part of the Tune Box connectivity solution for the leading Asian Low Cost Carrier.
The system, which consists of the Satellite Data Unit SDU-7330-4, the High Power Amplifier HPA-7450, the Type F Diplexer/Low Noise Amplifier and Intermediate Gain Antenna IGA-5001, had been trialled by Tune Box and AirAsia since early 2014. After completing stringent customer assessment, the system was certified through a FAA STC on the AirAsia fleet of Airbus A320 aircraft.
Willem Kasselman, Air Transport Business Development Director of Cobham SATCOM’s aeronautical business unit, said: “Cobham SATCOM is proud to be supplying equipment for this innovative connectivity solution that will set AirAsia even further apart from its competitors.
“It is further proof of the growing market confidence in the Cobham satcom systems, which provides value benefits and cost savings, such as low drag weight, low induced fuselage stress and exceptional low elevation angle coverage, all resulting in a higher performance satcom system.”
Using the SwiftBroadband flexible IP connectivity, the roKKi service developed by Tune Box offers passengers a complete In-Flight Entertainment (IFE) system, with access to connecting flight information, hotel and car reservations as well as the ability to connect to their own Personal Electronic Devices.
Sami El Hadery, Executive Director of Tune Box, said: “We’re excited to be the first service provider to launch on-board Wi-Fi services with a four-channel SwiftBroadband system on a commercial airline. This four-channel system differentiates us from other airlines that use a single-channel SwiftBroadband system, as it allows us to support more passengers accessing Wi-Fi on board as well as additional next-generation revenue-generating services.”
Dallas, TX | April 8, 2015– [AEA International Convention & Trade Show] – Gogo Inc. (NASDAQ: GOGO), a leading provider of in-flight connectivity and entertainment solutions to the global aero market, announces a series of additional data plans now available to business aircraft operators.
An important and rapidly-growing part of Gogo Business Aviation’s business is providing monthly voice and data airtime for Gogo Biz, SwiftBroadband and Iridium customers. The company offers a full range of easy-to-understand plans along with a suite of tools and support services that help customers monitor and manage their monthly usage.
John Wade, Gogo Business Aviation’s executive vice president & general manager, said, “As the popularity of in-flight connectivity continues to increase, choosing the right monthly plan is more important than ever. By making three additional plans available, we’re giving business aircraft operators more options and greater flexibility. Benefits include the predictability of an unlimited data plan and the opportunity to save thousands of dollars every month simply by bundling their in-flight connectivity services with Gogo Business Aviation – as well as the ability to consolidate their billing into a single monthly invoice.”
Overview of New Data Plans, Now Available from Gogo Business Aviation
Multi-Network Data Bundle
- Get Gogo Biz & SwiftBroadband data from Gogo and get a 20% discount on both services every month.
- Choose from any available data plan for each network service.
Gogo Biz Unlimited Data Plan
- For the most predictable and worry-free connectivity experience
- $3,995/month – includes unlimited data.
Gogo Biz 1000 Data Plan
- An additional plan option for lighter users
- $1,895/month – includes 1 GB of data and $3.95 per additional MB.
Multi-aircraft discounts are also available for the company’s Gogo Biz and SwiftBroadband data plans.
- SITA OnAir provides nose-to-tail connectivity
Geneva, Switzerland | March 9, 2015– Solar Impulse 2 HB-SIB, which has just started on its round-the-world flight from Abu Dhabi this morning, is the world’s first aircraft with full nose-to-tail connectivity.
“Solar Impulse is driving the next generation of aviation technology”
HB-SIB uses SITA OnAir satellite connectivity for pilot voice and data communications, as well as operational applications such as live weather updates and real-time aircraft monitoring. Thousands of sensors on the aircraft send a constant stream of data during the flight, including power and resistance information, and performance data covering every piece of equipment. The system also allows the public to experience the flights real-time via the video stream and messaging on social networks.
“This aircraft is pushing the boundaries of technology in many ways,” said Bertrand Piccard, Chairman of Solar Impulse. “The batteries are based on new brand-new electrolytes that allow the energy density to be increased. We are using carbon fiber that is lighter than any previously seen. And thanks to SITA OnAir connectivity, we are able to monitor every aspect of the plane at all times.”
SITA OnAir provides Solar Impulse HB-SIB with Inmarsat SwiftBroadband-based satellite technology. The related airborne and ground infrastructure has been designed specifically for the aircraft by Solar Impulse’s Official National Partner, Swisscom. The combination of the two means HB-SIB has reliable and consistent communications whenever and wherever it flies.
Swisscom engineers spent a year devising the communications solution. The airborne element is very light and is designed to use as little power as possible, while providing uninterrupted connectivity.
In parallel, the design and building of HB-SIB has required the optimization of new kinds of technology and a drastic reduction in energy consumption. Solar Impulse’s 80 engineers and technicians, led by André Borschberg, have had to apply highly innovative solutions. It is an airborne technology lab.
“Solar Impulse is driving the next generation of aviation technology”, said Ian Dawkins, CEO of SITA OnAir. “It is a great accolade to SITA OnAir to be involved. This shows that innovations are already filtering through to commercial aviation. It is absolutely clear that nose-to-tail connectivity is a reality.”
- In partnership with Eclipse of Paris, France, the SDR has been enhanced to allow up to four times faster data transfer rates with supported SwiftBroadband terminals
Satellite Beach, Florida | December 8, 2014– Coming Q1 2015, the SDR will support the ability to bond and aggregate multiple Inmarsat SwiftBroadband streaming connections, allowing customers to achieve up to 1.6mbps of throughput. Customers will also have the additional benefits of acceleration, compression and caching that the SDR brings to the market.
When available, the SDR will also support Inmarsat’s new High Data Rate (HDR) streaming services.
“The SDR allows passengers to use their laptops, tablets and smart phones onboard their aircraft,” said Chris Moore, Chief Commercial Officer, Satcom Direct International. “With the new enhancements, higher data rate applications like video conferences and streaming video are available globally for our customers using SwiftBroadband.”
Satcom Direct and Eclipse partnered to develop and deliver the enhancements to the SDR. SwiftBroadband bonding and aggregation allows customers to combine multiple SwiftBroadband streaming channels to achieve higher data rates for real time communications applications. Eclipse has extensive experience in providing customized cockpit and cabin solutions for the military, government, business aviation and airline markets.
“We pride ourselves on creating a range of advanced products and global solutions for satellite communications. Eclipse is proud to be working with Satcom Direct to jointly develop this new capability within the SDR that further improves the end customer experience” said Marc Pinault, Eclipse CEO / Managing Director.
Inflight connectivity is about getting data to and from a passenger’s laptop, or getting their voice to the right ear, wherever that might be. The technology behind it may not be interesting to passengers, but it is technological developments, such as TriaGnoSys’ new GSM roaming solution, that drive increased efficiencies, reduce costs and thereby enable airlines to offer more connectivity to more people.”
