• Starting this month, LATAM will implement a new Premium Business service, offering more comfort and privacy to its passengers.
• With an investment of more than US$500 million, LATAM is renovating the cabins of approximately 200 aircraft and implementing wide-ranging initiatives to improve the travel experience for its passengers.

São Paulo, Brazil | August 27, 2019– LATAM Airlines Group today unveiled its new Premium Business service onboard the first Boeing 777 in its fleet to feature the group’s new cabin standard. The service is part of a $500 million investment to improve the passenger experience and includes US$400 million in cabin renovations.

The launch event took place in LATAM’s largest maintenance facility, the Manutenção em Linha Center (CML), at São Paulo/Guarulhos International Airport.

LATAM executives presented the new Premium Business class service, which includes a new culinary concept and cabin crew protocols to provide more comfort and privacy so that customers can reach their destination feeling renewed and refreshed. Starting this month, the new service will be available on all LATAM international flights.

“From listening to our customers, we understand they want more options, flexibility and personalization to be able to travel according to their needs. We are investing over half a billion dollars in cabin renovations, digital tools and improving our service to offer each of our customers a tailored travel experience,” said Paulo Miranda, Vice President of Customers, LATAM Airlines Group.

The new Premium Business service

“Our new Premium Business service offers more comfort and privacy so that our passengers can rest and arrive refreshed at their destination. We have transformed our service, starting with a new culinary concept as well as new cabin crew protocols and service elements,” added Miranda

Premium Business includes a new gastronomic proposition designed by renowned Chilean and Brazilian chefs Pamela Fidalgo and Aninha that allows passengers to rest well and wake-up revived on long haul flights. True to LATAM tradition, the menu will showcase South American ingredients and will also be accompanied South America’s best wines, hand-selected by Héctor Vergara, the continent’s only master sommelier.

In addition, LATAM has implemented new service protocols for cabin crew with fewer interruptions. It has also introduced new premium pillows, bed clothes and mattresses with temperature-regulating and pressure-point technology for every flat-bed seat to maximize comfort.

“With the new Premium Business experience, we aim to continue being the first choice for corporate customers, offering not only industry leading cabins and service, but also an unrivalled network of destinations as well as the best itineraries and punctuality on the continent,” concluded Miranda.

A new cabin standard

LATAM Airlines Brazil’s first renovated Boeing 777 represents the new standard for the group’s long-haul aircraft and is one of approximately 200 planes – representing over half of the global LATAM fleet – that will be upgraded over the next two years. The aircraft features new Premium Business seats with direct aisle access, a renovated Economy cabin and LATAM+ Seats, which offer greater space, a dedicated overhead bin and premium services such as priority boarding.

In the new Premium Business cabin, each custom-designed Thompson seat offers more privacy and direct aisle access, as well as configurations for both individuals and couples. The seats recline 180^o into a fully-flat bed, feature the latest generation in-flight entertainment with an 18” Panasonic personal screen and have ample space for personal items.

LATAM’s Boeing 777 also features a revamped Economy cabin, offering passengers a new look, improved comfort and a state-of-the-art inflight entertainment system with an unrivalled selection of content.

Watch the virtual tour of LATAM’s new Premium Business cabin and revamped interiors.

Flights within Latin America

For passengers travelling on domestic flights and routes within Latin America, LATAM is transforming the cabins of over 150 Airbus A320 and A321 aircraft. The cabins will feature ergonomically designed Recaro seats, offering greater comfort and fast-charging USB power ports, as well as LATAM Play, the leading wireless in-flight entertainment system in the region. Likewise, passengers will have the opportunity to upgrade to LATAM+ Seats.

For more information about LATAM’s in-flight experience visit latam.com

 

• No Matter Where You’re Sitting, JetBlue is the Best U.S. Airline, Says The Points Guy
• JetBlue Sweeps Editor’s Choice Awards for Domestic Travel at First-Ever NYC Event

New York | December 7, 2018–JetBlue announced it has been recognized by The Points Guy with awards for Best Domestic Economy Class (Airbus A321 Core) and Best Domestic Business Class (Mint). JetBlue was the only airline – domestically and globally – to win awards for both economy and business. The wins underscore JetBlue’s long-standing commitment to offering the very best customer experience in the sky.

“No matter where you sit on a JetBlue flight, your experience will be the best in the industry and we thank The Points Guy for sharing that message with even more travelers who we hope to welcome aboard soon,” said Ian Deason, senior vice president customer experience, JetBlue. “These awards are a testament to the investment JetBlue makes in our customers, our crewmembers, our aircraft and every part of the travel experience.”

The Points Guy (TPG) is a trusted travel and lifestyle media platform that focuses on maximizing travel experiences while minimizing spending. Through an informative, clever point of view, TPG has become the leading online resource for all things points, miles and resourceful travel experiences. This week, The Points Guy Brian Kelly hosted the first-ever TPG Awards at a star-studded event held on The Intrepid Sea, Air & Space Museum in New York.

The recognitions come as JetBlue is doubling down on the “cabin of your dreams” in Core with newly restyled Airbus A320 aircraft featuring the most legroom in coach (a) with better seats, bigger televisions, more channels, free Fly-Fi broadband and streaming entertainment on all aircraft (b). The Points Guy highlights some of these customer-friendly features in its award review:

“A modern cabin, industry-leading legroom and top-notch IFE options are just a few reasons JetBlue beat out the rest of the major domestic airlines in the economy category. Based on hard product alone, it’ll be hard to top [JetBlue] next year.”

At the same time, the airline continues to expand premium Mint flights on cross-country routes and in the Caribbean and Latin America. JetBlue now operates more than 80 daily Mint flights in 15 JetBlue cities. On most of these routes, JetBlue is the only airline to offer regularly scheduled flights with a lie flat seat. And with Mint’s tapas style dining, amenity kits by Hayward and Hopper, dessert from local artisanal ice cream makers and dedicated hospitality trained crewmembers, The Points Guy says JetBlue is leading the industry:

“Hands down, JetBlue features the best business-class product for a domestic airline. A private suite for a cross-country flight? We’ll take it! Combine a phenomenal seat with friendly service and tasty food, and you’ve got a winning formula that has put other domestic carriers on defense.”

The flag carrier airline of Jordan, Royal Jordanian Airlines will receive V2500 LRU components pool support from Turkish Technic, Turkish Airlines’ leading subsidiary in its region.

Turkey | February 15, 2017– The services and spares that will be provided within the framework of the agreement will be based in Turkish Technic’s Istanbul base and supply stations throughout the world. The LRU components will be serviced in the state-of-the-art facilities of Turkish Technic at Istanbul Sabiha Gokcen International Airport. The contract will also serve to enhance the strong business relationship between the two parties and will be a substantial step for Turkish Technic in the Middle East region.

Emphasizing the trust felt toward the services provided by Turkish Technic, Royal Jordanian Airlines CEO Suleiman Obeidat said, “We are pleased to cooperate with a pioneer MRO company in the region, Turkish Technic. We believe their contributions and technical services will back our endeavors to provide a continued on-time, efficient operation, all for a better passenger satisfaction.”

Ahmet Karaman, CEO of Turkish Technic, thanked the Royal Jordanian Airlines family for their preference of Turkish Technic saying, “We are glad to be reaping the fruits of our labor with this win-win co-operation model. Turkish Technic has reached a fleet size of about 800 aircraft in the component pool market with the signing of this agreement.”