Melbourne, Florida | April 2, 2019– Today Satcom Direct (SD) announces the commercial service introduction of Intelsat FlexExec as part of its SD Xperience portfolio. The first high-speed, managed, end-to-end broadband service designed specifically for the business aviation sector, FlexExec is now being commercially delivered in partnership with Intelsat (NYSE: I) and Astronics AeroSat. At service introduction, four aircraft types are utilizing the system including a Dassault Falcon 7X and three Gulfstream models, GIV, G450 and G550. In addition to the customer aircraft, SD has performed global network validation with its Gulfstream GIV, making this the first business aviation connectivity offering to undergo global beta testing prior to commercial service introduction.

“Business aviation now has a dedicated connectivity system that can be tailored for customers to suit specific mission needs. The flexibility and resilience of the FlexExec system will bring enhanced connectivity to the industry, paired with SD Xperience at a time when synchronizing data across all aspects of flight operations to improve efficiency and safety is becoming increasingly important. The service introduction is the next step in the evolution of the digitized aviation industry,” said Jim Jensen, CEO and founder of Satcom Direct.

Significantly, the new service gives business aviation operators the ability to budget hourly connectivity rates for the first time ever. The “Power-by-the-Hour” plan, only available through the SD Xperience portfolio, provides clients with greater flexibility to plan for maintenance and down time. The hourly rate is inclusive of the full ecosystem of SD services, meaning cabin connectivity, datalink, scheduling, cybersecurity, post-flight reporting and more are all included, on a single consolidated monthly invoice. As well as maximizing operating budgets, SD Xperience synchronizes aircraft with flight operations through its integrated software, hardware and connectivity.

Mark Gardner, Crew Chief and Client Account Maintenance Manager for Meridian Air Charter, one of the FlexExec in-service evaluation operators, and now customer, comments, “SD Xperience, combined with the FlexExec service, provides a much-needed, flexible connectivity option that we know delivers a high-performance, global, reliable service. Passengers expect constant connectivity and now we can deliver this while simultaneously enhancing the management of our dynamic operations through the real-time visibility delivered by SD Pro. We’re excited to be one of the first to maximize the new service. It is an invaluable and welcome solution to the complexity of fulfilling customer expectations, improving efficiencies and managing operational costs.”

FlexExec is powered by Intelsat’s global, high-performing, multi-layered Ku-band satellite fleet using the Intelsat EpicNG high-throughput satellite (HTS) platform with layers of inbuilt redundancy. Uniquely, customers are not subject to data speed caps as consistent delivery of up to 10Mbps into the cabin, and 2Mbps out, gives enough bandwidth to support streaming, large file transfers, and video conferencing on multiple Wi-Fi devices simultaneously. Consistent delivery is augmented by the secure SD network infrastructure consisting of the SD Data Center and global Points of Presence (POPs) around the world.

“FlexExec was designed with business jet operators and their passengers in mind,” said Intelsat’s Senior Vice President, Global Sales and Distribution, Mark Rasmussen. “While traveling, passengers expect fast, reliable broadband connectivity with a consistently high level of service – from take-off to landing. By virtue of Intelsat’s FlexExec global, managed service, built upon Intelsat’s multi-layer, redundant network, Satcom Direct can reliably deliver on passenger expectations. The flexibility and economies of scale inherent in FlexExec enable Satcom Direct to differentiate its services and deliver an end-user experience that is second to none.”

As the Master Distributor of the FlexExec service, usage is also supported via the SD Xperience end-to-end business infrastructure. In the air, SD provides the cabin networking hardware to give customers advance network management options. The software delivered by the SD Pro Operating System delivers a variety of benefits including predictive connective mapping, cybersecurity threat monitoring, flight tracking and account management tools amongst other options. On the ground, the FlexExec service is integrated with SD’s support team who are available for activation, provisioning and troubleshooting 24/7, 365 days a year ensuring bandwidth is available wherever customer aircraft are flying. The network architecture is delivered to aircraft via the AeroSat FliteStream™ (T-310) tail-mounted antenna system. The system is initially available for aftermarket aircraft, and installations are offered through approved service centers.

Orlando, USA | October 15, 2018– Today at NBAA, Satcom Direct (SD) launches SD Xperience to simplify and improve business aviation connectivity and operations.  The new fully-synchronized, end-to-end solution combines cabin and cockpit communications services, aircraft connectivity hardware, and flight operations software. SD Xperience will deliver purpose-built technology that satisfies the unique, evolving requirements of business aviation, allowing SD to create tailored solutions based on customer requirements.

SD’s existing Ka-band, Ku-band and L-band offerings for high-speed data, basic internet, and safety services are included in the SD Xperience portfolio. Today, the SD Xperience portfolio was further enhanced with the addition of a new broadband service in partnership with Intelsat (NYSE:  I) and Astronics AeroSat. SD is the Master Distributor of FlexExec, Intelsat’s new managed service powered by Intelsat’s global Ku-band satellite fleet, which features the Intelsat Epic^NG high-throughput satellite (HTS) platform. The service is uniquely designed to support business aviation, meaning capacity is not shared with commercial aviation or consumer broadband customers, ensuring that business jet passengers will have seamless, on-demand global connectivity. The network architecture is delivered via the upgraded AeroSat FlightStream™ (T-310) tail-mounted antenna system.

The service has been undergoing in-flight validation with SD Flight Operations since July 2018, delivering average speeds between 8-10 Mbps. The service will be available in Q1 2019 for STC development with aircraft OEMs for applicable aftermarket airframes. SD Xperience also brings innovative new pricing structures to market which address the specific and varied requirements of business aviation. SD customers can benefit from simplified “Power by the Hour” pricing, inclusive of FlexExec service, SD Hardware, SD Pro and SD Scheduler, for one hourly rate. Plans can be customized to the needs of each individual aircraft or fleet to enable more efficient planning and budgeting. Fully integrated with SD’s ecosystem, including its SaaS platform SD Pro®, SD Scheduler, and SD Avionics cabin technology, SD Xperience aims to enhance the user experience while simplifying and optimizing flight operations.

“Our aim is to deliver premium solutions that are purpose-built for our industry. Our new product portfolio synchronizes aircraft with flight departments for improved operational efficiency, expands connectivity options and simplifies the purchasing process. SD Xperience positions us as the leader in business aviation connectivity solutions as we are the only service provider offering infrastructure, hardware, software and airtime packages. SD Xperience is the next evolution in business aviation connectivity,” said Jim Jensen, SD Founder and CEO.

SD Xperience further confirms the SD commitment to innovation. It encompasses the breadth of services offered through robust infrastructure, partnerships and continued investments in leading technologies to advance business aviation. The introduction of Intelsat’s FlexExec service and recently launched SD Scheduler will continue to enhance the business aviation experience for passengers and operations personnel alike

São Paulo | August 21, 2018– Satcom Direct Brazil, the regional headquarters for business aviation connectivity, software and hardware provider SD, appointed São Paulo-based Avionics Services as the first SD hardware dealer and installer in Latin America during LABACE 2018. The deal gives Latin American business jet owners and operators a single, local, source for purchasing, installing and supporting SD equipment for executive aircraft and rotary machines. SD customers operating in and around Latin America also benefit from enhanced customer support as immediate access to full SD hardware maintenance and installation expertise is now available through Avionics Services.

Latin America is a growing market for SD, and as the range of products and services continues to expand the need for local installation partners and dealers is significant. “It is essential for our clients that they can easily call on reliable, responsive, experienced technicians, that literally speak their language,” said SD Brazil Managing Director, Ewerton Libaino. “We have customers using and needing a range of connectivity, from basic data link services through to Inmarsat’s high-speed Jet ConneX technology, and we want to ensure a seamless purchasing, installation and maintenance experience for them. Avionics Services provides us with that solution.”

“It really is a milestone for us to work with SD to provide improved business aviation connectivity options in Latin America. It heralds a new era as regional owners and operators will now have the confidence to install these complex systems, knowing they have a local business with extensive avionics experience to support them. We are excited for the possibilities,” says João Vernini Filho, Sales and Marketing Director, Avionics Services.

During LABACE the SD team promoted the new arrangement, along with its full product and service portfolio including the latest enhancements to its digital flight operations platform SD Pro®.  A new Advanced Connectivity module enables users to generate a predictive connectivity map for each flight which graphically highlights network coverage, and any associated issues along the route.  The feature aims to prevent loss of connectivity as it highlights dead zones and regional areas where data may be at threat from intrusion.

The latest SD Pro Threat Monitoring module upgrade gives flight departments more visibility into the types of threats identified, as well as the ability to view and sort threats by category. Data analysis enables flight departments to make better informed connectivity decisions about user behaviors and security policies and stay ahead of any potential vulnerabilities. Combined with SD hardware, SD Pro gives users more insight and control over onboard connectivity and how it is functioning.

“As connectivity becomes increasingly important we are innovating and adding new products to our suite of services. Our enhanced SD Pro technology, the signing of the new Avionics Services agreement, and our growing local-language training portfolio adds real value for our local customers and represents a strengthening SD presence in the region. It exemplifies our commitment to giving the best customer connectivity experience in Latin America,”  concludes Libaino.

Hong Kong | August 8, 2018–Satcom Direct, the business aviation connectivity, software and hardware provider, has confirmed its first Jet ConneX installation for Deer Jet subsidiary, Hongkong Jet. The ultra-high-speed Ka-band service, powered by Inmarsat’s Global Xpress satellite constellation, is being supplied to a privately-owned Gulfstream G650ER, managed and maintained by Hongkong Jet.

Installed at Gulfstream’s Long Beach, CA. facility and activated by SD in early summer, the system delivers unrivalled cabin access to the highest data speeds available to business aircraft in the sky. “The principal runs a large, international Chinese conglomerate so the ability to use voice and text services, download and email documents, and surf the web, are fundamental to his business. His family often travels with him and they want to stream video, watch favorite TV series, and big sporting events. The need to deliver constant, reliable, secure connectivity is essential. With Jet ConneX installed the cabin is truly a home from home, as well as an office in the air,” says Mike Walsh, chief commercial officer, Hongkong Jet.

The Satcom Direct Router, SDR®, seamlessly delivers the high-speed connectivity throughout the G650ER cabin to all passenger devices. In addition, data integrity is maintained by the SD suite of cyber security software solutions which while managed by the SDR, are supplemented by certified SD experts, to proactively mitigate potential threats and block intrusion attempts in real-time.

“The data security offering, the standard of SD global customer service, and the ability to respond 24/7 to resolve potential issues, played a significant part in our decision to appoint them as the Ka-band provider. Our clients expect us to maintain the aircraft to the highest standards and we rely on SD to meet and exceed those expectations in terms of connectivity,” said Denzil White, chief executive officer, Hongkong Jet.

“We have supplied connectivity to the G650ER for some time and upgrading to the Jet ConneX offering was a natural next step to fulfil the owners growing connectivity needs. SD is the world’s largest reseller of Jet ConneX and we have exceptional experience in managing, monitoring and delivering the solution. This know-how adds significant value to our customers and ensures we are able to provide enhanced customer support levels, as well as pro-active data security,” said SD President, David Greenhill.

The latest Ka-band upgrade bolsters the existing relationship between SD and Hongkong Jet and is the first in a number of confirmed connectivity upgrades SD will supply to the management company fleet over the next twelve months.

Geneva, Swtizerland | May 29, 2018 –  Satcom Direct, the business aviation connectivity, hardware and software provider, is hosting ethical hackers performing ‘live’ hacks at SD booth W115 during EBACE 2018. The “white hat” hackers are demonstrating how Identity information capture, social engineering, phishing, password cracking, and system compromise occurs. The revealing presentations explain the potential impact of malicious intent, and how data network vulnerabilities are exploited. Using real-world scenarios, the digital security professionals from security testing company Shorebreak Security, outline practical solutions that can reduce potential dangers from the “black hat” threats.

Demonstrations of the SD Cyber Security Solutions portfolio, which combines the benefits of SD’s hardware routers, software services, ground infrastructure and technical expertise to protect business aviation data, complement the presentations. The portfolio also includes the SD Threat Monitoring Module, a feature supported by digital flight operations dashboard SD Pro®. The proprietary software provides customers with current and previous views of network security, highlights potential threats, and identifies incidents. With SD’s secure network infrastructure, SD customers also benefit from full data encryption from the air to the ground, while SD’s certified cyber security experts actively monitor data traffic to evaluate any risk.

The SD family of routers, added to SD connectivity and SD Pro software solutions, will then also provide detailed connectivity information, aircraft performance details, and cyber security data giving the customer real time flight management feedback to better support network and operational planning. When combined with the SD Private Network, the full suite enables IT departments to apply full corporate compliance protocols to their fleets, just as they would in their offices. Customers using the combination of SD hardware, SD software and the SD Private Network benefit from the SD guarantee of network security.

“As business aviation becomes more connected, aircraft become digital platforms for incoming and outgoing data transfer, and we want to provide our customers with the most innovative solutions to protect vital information.  Each system will have its own vulnerability, so the need to constantly monitor, and proactively prevent cyber-attacks is now imperative. We anticipate that our independent data security experts will drive home just how important it is to be aware of the threat of cyber security, and the need to implement the necessary hardware and software to better protect data,” says Michael Skou Christensen, VP SD International.

SD is also introducing delegates to CyberSAFEÔ, (Securing Assets For End-users) the industry’s first certified training course which teaches aviation professionals how to avoid cyber security failures.  Delivered in partnership with Logical Operations, the course educates users about technology related risks, compliance considerations, social engineering, and other data-security-related concepts.  Those new to cyber security in aviation can benefit from SD’s free Cyber Smart Kit. Available at the booth, the kit givesreal-world scenarios, quick tips, recommended actions and suggests protocols to implement specifically designed for aviation.

The Cyber Security demos take place twice a day at 11.00 and 16.00,and Thursday morning at 11.00. Individual demos are available on request throughout the show – SD Booth W115.

Wan Chai, Hong Kong | 16 April 2018– Satcom Direct (SD), the business aviation connectivity, software and hardware provider,celebrated the opening of its new Asia Pacific office on 10^th April, accompanied by dancing dragons, traditional Hong Kong fare, and an elite gathering of Asian business jet operators. Situated in the heart of bustling Wan Chai, the expanded Hong Kong home of SD gives the growing customer base easier access to the business as it moves from its Hong Kong airport airside location, to the core of the city’s commercial district.

The state-of-the art premises incorporates high-tech offices, meeting rooms, and a spacious workspace to demonstrate the ever-expanding range of SD services. The contemporary space reflects the innovative nature of the SD culture, and doubles-up as a venue for holding company events and customer training.

The relocation to larger office space is a response to SD’s significant growth in the region which is being driven by the development of the Asia Pacific business aviation market, and in particular the growth of the Chinese business aviation sector.  SD’s diverse customer base includes business jet management companies, operators, government, private owners, and corporate flight departments maximising the reliable, customized connectivity services SD designs and delivers.

The new location brings the SD APAC team closer to its customers, facilitating enhanced customer support. “We know clients in Asia embrace the latest technology which is why we wanted to establish an even stronger base to deliver the superior customer support for which we are recognised,” says Chris Moore, CCO, SD.

This includes support for the increasing number of customers in the region installing Jet ConneX, the ultra-high-speed data transfer service. “We were one of the first companies to prove the Ka-band technology for business aviation, and now supply the highest percentage of tails using the service worldwide. We’ve used this experience to create industry-first dedicated Service Level Agreements (SLA), to support our customers’ experience,” adds Moore. The SLAs include onsite support, proactive monitoring, outage notifications and guaranteed email and phone call response times.

The office is manned by the existing seven-strong SD team, but it is anticipated the team will more than double over the next three years as new sales, technical and support roles are filled. “We are genuinely committed to this region and deem our presence essential to maintain customer service levels, manage efficient operations and keep our competitive edge,” says Moore.

The success of SD’s existing customer support in the region was underscored when the business won Best Operational Support Award at the AsBAA Icons of Aviation Awards for 2017. “The award is testament to the team’s diligence here in the region, and our new office provides great foundations for them to continue to excel,” concludes Moore.The SD team will be meeting and greeting new, and existing customers, at ABACE 2018, 17-19 April, Booth H1214.

Las Vegas, Nevada | October 11, 2017–Satcom Direct (SD), the business aviation connectivity provider, has signed an agreement with FlightSafety International, to offer its certified cabin crew training course, aeroCNCT, through the global training organization. The agreement confirms the course will be included in the FlightSafety International training program by the end of 2017, with first students expected to qualify in Q1 2018.

aeroCNCT is the industry’s only Crewmember Network and Connectivity Training certification which supports industry professionals working with, or responsible for, connectivity during flight.  Designed and developed with input from crew members the material uses real world experiences to give crew members the confidence to tackle problems relating to applications and connectivity on personal devices during flight. It also covers internet and connectivity familiarization, network basics, flight operation preparation, data management fundamentals, use of applications, and troubleshooting tips.

The two-day course will be delivered by qualified FlightSafety instructors, who are supported by the SD training team. The addition of the course to the curriculum strengthens, and expands, the existing relationship between SD and FlightSafety International, which already offers the certified SD aeroIT course, developed for IT, management and aviation networking professionals. The accredited course, available through FlightSafety International since the start of 2017, has qualified approximately 50 professionals.  Throughout 2018, both the aeroIT and aeroCNCT professional development courses will become available  at more FlightSafety Learning Centers.

In addition, the SD Cabin Communications course, a basic familiarization program that has been delivered at FlightSafety’s Savannah Learning Center for more than five years, will now be available at the organization’s Dallas and Farnborough facilities by the end of the year.

“Connectivity is an essential part of any flight as principals and customers always expect systems to work. aeroCNCT was designed to demystify the network and give cabin crew the skills, vocabulary and confidence to support passengers and principals while flying. The certified course adds value to any crew member’s résumé, and hence the industry, so we are delighted that it will now be available to an expanded audience via FlightSafety International,” says Mark Mata, director of training, SD.

“Further expanding the Satcom Direct Cabin Communications training we offer demonstrates FlightSafety’s commitment to work directly with industry experts to ensure the best possible training for our Customers who use these systems,” said Steve Gross, Senior Vice President, Commercial.

Candidates attending FlightSafety International can use the organization’s event-based credit system to access the course. Those who successfully complete the aeroCNCT exam, developed with CompTIA to maintain industry standards, will achieve a professional credential. The proctored exam can now be completed at select FlightSafety facilities as well as PearsonVUE testing centers worldwide, or at SD headquarters in Melbourne, Florida. The aeroCNCT certification is valid for three years, and can be renewed via online or classroom training, similar to other cabin crew certifications from SD and it’s training partners.

São Paulo, Brazil | 5 September 2017– Following hard on the heels of LABACE, the business aviation connectivity company Satcom Direct (SD) has become the first service provider to activate the Inmarsat Jet ConneX technology for a Brazilian registered executive aircraft. The privately owned Gulfstream G650, based in São Paulo, will begin using the service in September.

The activation of the Jet ConneX, Ka-band technology will enable passengers and crew to maximize high-speed data transfers to support a variety of functionality. Live video and TV streaming, WiFi internet capability across multiple personal devices, video conferencing, as well as voice and text services, will all be available, across the globe.
The always-on connectivity is provided through the on-board Satcom Direct Router, SDR™ which maximises the cabin’s connection to the Inmarsat Global Xpress satellite network. The SDR also facilitates the use of SD value-added technologies, providing increased control and functionality of the cabin Wi-Fi network.

“Jet ConneX means you’ll never miss a football match, an important email or a Facetime call from your family while in the air. We understand how important it is to have a reliable internet connection and following this, our first South American activation, we anticipate there will be more to follow as the region’s executive aviation market continues to develop.” said Ewerton Libanio, Managing Director of SD Brazil.

SD was one of the first companies to activate the Jet ConneX service for business aviation customers over the entire Global Xpress (GX) network in June 2016. Jet ConneX is the only globally available, high-speed internet solution available today for business jets.

Melbourne, FL | May 10, 2017– The nicemedia® premium content service launched by SD at MEBAA 2016 for aircraft equipped with nice®HD cabin systems is now available for all IFE/CMS platforms. Together with Lufthansa Technik, SD has expanded the types of jets which can benefit from the nicemedia SmartBox system, which delivers Hollywood blockbuster movies and contemporary TV shows to the cabin. SD will be booking appointments for onboard demos during EBACE 2017 at Booth S80.

The wide selection of movies and TV shows, available via the portable system, can be viewed on cabin monitors or can be streamed to personal electronic devices including iPhones, iPads, Android phones and tablets. Multiple devices and users are supported allowing passengers to watch different content on PEDs and cabin monitors at the same time. To maintain currency, automated monthly content updates can be downloaded to the SmartBox while on the ground, avoiding additional data usage onboard. Up to 450 movies and TV shows per year will be made available.

“Together with our partner Satcom Direct we are pleased to receive a lot of interest in our new nicemedia service from operators, OEMs, completion houses, and retrofit companies,” says Philip von Schroeter, Director of OEM Programs at Lufthansa Technik. “It seems the market is realizing the need for legal media content and we’re offering exactly what they need.”

“The demand for in-flight entertainment is rising as passengers increasingly expect a similar entertainment experience in the air, as on the ground. Our partnership with Lufthansa Technik allows us to provide great entertainment in a convenient format. The option to preload the data, carry on the box, and plug and play, is a real bonus for any operator or owner,” said Ken Bantoft, SD Chief Technology Officer.

Movies are guaranteed to be shown in English, German, Spanish and French across a variety of genres including action, adventure, comedy, family and science fiction. The content is DRM-secured and licensed, and includes new releases and high definition content.

FliteStream Tail Mount Connectivity System First to Provide Both Live Television and High-speed Internet on Business Jets from a Single Antenna

New Orleans, LA | March 13, 2017– Satcom Direct (SD) today announced its agreement with Astronics AeroSat to sell the FliteStream T-Series tail mount connectivity system through SD’s global dealer network. The first of its kind in the business aviation market, the FlightStream T-Series solution employs the Panasonic Avionics global communications network to enable business jet passengers to watch live television and use the internet simultaneously through a single antenna.

“At SD, we have a holistic approach to the connected aircraft through innovation and targeted investment,” said Jim Jensen, Satcom Direct chairman. “Our industry-leading products and services address the increasingly complex needs of flight departments, aircraft owners and operators to keep the aircraft and passengers synched with ground operations and business commitments over secure networks. This agreement with Astronics AeroSat will help us advance our vision of delivering the most innovative and effective solutions to the business aviation marketplace.”

“Astronics AeroSat’s best-in-class hardware, partnered with our SD dealer network, allows for a rapid market deployment on a global scale,” says Chris Moore, chief commercial officer at SD. “By incorporating the Astronics AeroSat solution with our existing robust suite of products and services, we are creating a one-stop shop for hardware and value-added services. SD is in the unique position of offering genuinely complete solutions for the whole business jet ecosystem.”

“Early recognition of the pent-up demand for comprehensive inflight connectivity was the impetus behind our FliteStream T-Series tail mount solution,” notes Matt Harrah, Astronics AeroSat President. “Our collaboration with Satcom Direct expands our channel for providing FliteStream solutions to the global business aviation market. We’re pleased to enter into agreement with SD, a global leader in delivering smart connectivity solutions for business jets.”

MEBA Dubai, UAE | December 6, 2016– Aircraft operators can now stream the latest movies and hit TV shows in-flight.

Today at MEBAA 2016 Satcom Direct announced that SD and Lufthansa Technik are partnering to provide business jet operators with a wide selection of movies and TV shows. Initially available on aircraft equipped with nice® HD cabin systems, nicemedia content is delivered via an easy-to-use portable memory device that connects directly to the CMS. No internet connection is required onboard to view the content, and new movies and shows will be added on a monthly basis. SD will be showcasing the content to delegates during the event on Booth 477.

By mid-2017, the system will be available for all IFE/CMS platforms via the nicemedia Smartbox, powered by SD. The system will enable passengers to view content via the cabin monitors or stream to personal electronic devices including iPhones, iPads, Android phones and tablets.

“Satcom Direct’s DNA is similar to ours,” says Philip von Schroeter, Director of OEM Programs at Lufthansa Technik. “Both companies established a strong reputation in the business jet market based on superior technology and customer focus. Together we will make licensed premium content accessible and affordable to a large customer base.”

“Partnering with Lufthansa Technik allows us to provide quality inflight entertainment to passengers through a convenient, plug-and-play system,” said Ken Bantoft, SD Chief Technology Officer. “With this solution, passengers can enjoy the latest blockbusters and hit TV series.”

Content is available in English, German, Spanish and French across a variety of genres including Action, Adventure, Comedy, Family and Science Fiction. The content is DRM-secured and licensed.

The nicemedia system includes 50 movies and 30 TV shows, and is updated monthly with brand new content.

Dubai, UAE | December 5, 2016– Ahead of MEBAA 2016 Satcom Direct has announced that it is now authorized by Inmarsat’s Global Government Business Unit to provision and resell Inmarsat’s Ka-band Global Xpress (GX) service to global government customers for use in military, head-of-state and other government operations.

Satcom Direct (SD) has been appointed a Value Added Reseller (VAR) for Inmarsat’s GX mobile global broadband satellite network. GX delivers secure, end-to-end wideband connectivity that enables seamless airborne, naval and land operations. During MEBAA 2016 SD will be explaining to delegates why this is an ideal tool for those needing maximum connectivity in conjunction with maximum mobility. GX is a perfect fit for military and head-of-state communications needs.

“SD is honored to represent Inmarsat and to showcase GX and its benefits to the government market,” said David Greenhill, Satcom Direct president. “The high performance of the GX network allows us to deliver tailored solutions which meet complex government, military and VVIP requirements for secure and reliable connectivity.”

Inmarsat Global Government President, Andy Start, said: “We are very excited to add Satcom Direct to our stable of industry-leading companies that provide expertise and service to our government customers with Global Xpress capabilities. Satcom Direct has a long and successful history in the aviation sector and we are keen to work with them in the non-U.S. government sector.”

GX is the world’s first globally available Ka-band mobile broadband satellite network, providing very high bandwidth services to end-users on land, at sea and in the air, delivered through a resilient, secure waveform that is optimised for mobility. It integrates seamlessly with Inmarsat’s current L-band network

SD already is a VAR for the U.S. Government business unit, as well as Jet ConneX, the business aviation version of Inmarsat’s Global Xpress service. SD was the first business aviation communication provider to provision and validate its services over the network.

Melbourne, Florida | October 13, 2016– The installation marks the first time that the SDR, two SD WiFi Hubs and SD’s GlobalVT will be integrated together, providing a complete cabin connectivity solution. The work was performed by Airbus Corporate Jet Centre (ACJC) in Toulouse, France, on an Airbus ACJ320.

The newly released SD WiFi Hub is a wireless access point that, when installed together with the SDR in large cabin aircraft, expands capability and enhances connectivity performance – such as allowing the internet to be used to make telephone calls. The Hubs adds additional interfaces where needed, simplifying the installation and improving Wi-Fi coverage in the cabin. The Hubs also support high-definition media products and applications for all passengers, eliminating buffering and gaps in cabin coverage by providing up to an additional 900 Mbps data rates to the cabin with both 2.4 and 5 Ghz 802.11n radios. At 1-inch high, the SD WiFi Hub has the smallest and lightest form factor in aviation, which also contributes to the ease of installation.

The SDR provides the gateway to the full spectrum of SD’s value-added services for the cabin including GlobalVT, which allows passengers to use their smartphones in-flight with their own number and caller ID. The SD products allow for optimum performance of smartphones, laptops and tablets during flight. Passengers can make and receive calls, text, and email, connect to the internet and stream data – items that are often imperative in corporate jets.

“We’re seeing increasing demand for our products on narrow- and wide-body aircraft. Clients choose SD not only for the performance and reliability of our products, but also because of our ongoing technical support. Many passengers rely on connectivity in the air so it needs to be robust, reliable and resilient. With this suite, Airbus is assured of providing a state-of-the-art solution to these needs,” said Chris Moore, SD Chief Commercial Officer.

Melbourne, FL | September 19, 2016– Global aeronautical communications provider, Satcom Direct (SD), announced today it has acquired AircraftLogs (“Stewart-Ratliff Aviation Services, Inc”), a company based in Columbus, OH, that offers the latest technology in aircraft flight scheduling software and tax reporting tools for corporate and private flight departments. With the purchase of AircraftLogs, SD adds scheduling and tax capabilities to its Integrated Flight Operations Management portfolio.

Founded in 2005, AircraftLogs provides web-based aviation data management solutions for corporate and private aircraft. It has become a market leader for scheduling software with the release of a web-based solution that incorporates a user-friendly dashboard and high level of customization to address specific customer requirements. AircraftLogs also has industry-leading financial and tax reporting, which simplifies IRS and SEC reporting. Across the industry, flight departments and their IT organizations have been selecting AircraftLogs as their platform for the future.

“Customers spoke and we listened. The addition of AircraftLogs to the SD family enables SD to provide an integrated flight department offering with enhanced capabilities, advanced technology and an unmatched level of expertise to revolutionize the aviation industry,” said Jim Jensen, Founder and CEO of SD. “The flight starts with the schedule and ends with tax reporting. AircraftLogs gives SD, and our SD Pro management platform, a total solution that corporate flight departments have been asking for, allowing them to always be in sync with their aircraft.”

SD Pro, which launched in March 2016, was designed to compile the critical information every flight department needs and display it in real time. Every individual user has a dashboard which is customized to their role potentially giving them access to communications systems status, flight tracking, flight logs, aircraft status and intent, maintenance data, and scheduling data. The acquisition of AircraftLogs will add key features and functionality to the SD Pro platform including a rich suite of scheduling and tax reporting services, providing the aviation industry a complete flight operations management solution.

“We are thrilled to be joining the SD family. SD leads the aviation communications industry and with the addition of AircraftLogs to the SD family we can provide the best solutions of any company in our industry.”, said Doug Stewart, President of AircraftLogs.

Melbourne, Florida | June 6, 2016– Firms ink agreement to add world’s first IT certification course for aviation professionals to FlightSafety training offerings.

In an expansion of their existing partnership, FlightSafety International now will offer Satcom Direct’s AeroIT certification preparation course. AeroIT is the world’s first information technology certification for aviation and equips aircraft technicians, maintenance, IT personnel and crew with vital knowledge of today’s sophisticated airborne communications systems.

“In-flight connectivity has become one of the most vital functions on the aircraft. We created AeroIT to equip aviation professionals with the IT-based knowledge they need to support these onboard networks and enable the ‘office in the sky.’ Our partnership with FlightSafety gives additional personnel easy access to this important training,” said Jim Jensen, founder and CEO of Satcom Direct (SD). “FlightSafety’s endorsement of AeroIT shows that we’re aligned in addressing this critical skills deficit in today’s flight departments.”

The AeroIT prep course and certification exam equip flight departments with the knowledge to configure and troubleshoot onboard networks and SATCOM systems, which both enhances technicians’ professional development and supports their organizations’ missions. The certification exam is offered at any Pearson VUE test center, worldwide and is being expanded for availability onsite at SD’s World Headquarters. The AeroIT credential is valid for three years and then must be renewed. Additional levels of certification are in development to validate different levels of mastery.

In collaboration with SD, FlightSafety offers the TTTCabin Communications and Cabin Management courses in Savannah, GA and Teterboro, NJ for both maintenance technicians and flight crews. AeroIT initially will be offered in Savannah and includes an option for future expansion into other FlightSafety training centers. AeroIT ultimately will be incorporated into FlightSafety’s Avionics and Cabin Master Technician programs. SD will continue to offer AeroIT training at its offices across the globe.

“FlightSafety is pleased with our growing partnership with Satcom Direct. Aero IT gives us a complete cabin connectivity training solution for our customers,” said Charlie Harvich, Manager FlightSafety Savannah Maintenance Training Center.

Flight Safety will begin offering AeroIT training, at its Savannah center, in September. FlightSafety customers can use their event-based training package toward the AeroIT course and should consult with FlightSafety for the training schedule. For those wishing to study at their own pace, the AeroIT textbook is available for purchase at www.satcomdirect.com/aeroIT.

Melbourne, Florida | May 31, 2016– Satcom Direct was the first business aviation distribution partner to prove its services and transmit data over Inmarsat’s new Ka-band Global Xpress network via the Inmarsat-5 F-1, F-2 and F-3 satellites. Now, it is the first to activate Jet ConneX service for business aviation customers.

Jet ConneX is the high-speed broadband service for business aviation that operates over Inmarsat’s new Global Xpress (GX) constellation. Now available to customers, it delivers a new standard for satellite communications, supporting high data rate applications in flight, including streaming videos and holding video calls. The service is initially available on new aircraft manufactured by Jet ConneX-ready OEM partners.

Satcom Direct (SD) was the first to prove Jet ConneX services over the entire GX network. Now, not only can it provision and activate Jet ConneX aboard new aircraft, its proprietary solutions enhance the Ka-band technology and optimize the service to deliver unmatched performance in the air. SD proprietary technologies manage and maximize bandwidth, improve voice call quality, enable use of personal devices, and more – providing a better Jet ConneX experience for SD customers than is available with other providers. And, all customers receive SD’s 24/7 world-class support.

“We are proud to be the first to make Jet ConneX available to customers. This is an unprecedented opportunity for Jet ConneX-ready aircraft operators to take advantage of the

fastest data speeds available to business aviation,” said David Greenhill, President of SD.

“We congratulate Satcom Direct on this exciting milestone. Jet ConneX is transforming in-flight connectivity for the business aviation industry, offering a reliable, high-speed and global service with Committed Information Rates (CIRs) in all coverage areas, which is an important differentiator in the market,” said Kurt Weidemeyer, Inmarsat VP Business Aviation.

SD is also an authorized GX value added reseller for U.S. government aviation and enterprise markets.

EBACE, Geneva, Switzerland | May 25, 2016– The initial supplemental type certificate (STC) was received from the FAA allowing installation of the SD WiFi Hub on Citation CJ3 aircraft. Additional STCs are in progress for the Hub, the standalone router and wi-fi solution for small to mid-size aircraft and enhancement to the Satcom Direct Router (SDR) for larger aircraft. EBACE attendees can view product demonstrations at exhibit S115.

Introduced worldwide during the Aircraft Electronics Association Convention 2016, the SD WiFi Hub packs big technology into a small, easily-installed package. More than a wireless access point, it is the gateway for all voice and data communications on the aircraft. At 1.6 pounds, the Hub has the smallest and lightest router form factor in aviation.

“Meeting the connectivity needs for customers with airframes of all sizes was the driver for the development of the SD Wi-Fi hub. Receiving the first STC paves the way for the availability of the product to the marketplace,” said Ken Bantoft, Chief Technology Officer for SD.

The SD technology team is working with its dealers and MROs to expand the availability of STCs for other airframes.

“Citation” and “CJ3” are registered trademarks of Cessna Aircraft Company. Use of the name of that company and its trademarks are for identification purposes only. SD makes no claim to “Citation” or “CJ3”, and use here does not imply endorsement by Cessna Aircraft Company.

EBACE Geneva, Switzerland | May 24, 2016– SD Pro brings together patented Satcom Direct (SD) products and services with best-in-class integration partners to deliver real-time data about the aircraft via a single interface. SD Pro lets you view and manage flight logs, performance data, scheduling, trip planning, maintenance information, operating history, and more. Demos of the new technology are available at Satcom Direct’s EBACE exhibit S115.

SD Pro aggregates information from multiple sources the flight department is already using, into a web-based display, so that every member of the team can access it from their desktop, tablet or mobile device. Designed to be a single point of access, the SD Pro interface displays the information via modules on its customizable dashboard that can be tailored to meet the varying needs of flight departments and individual team members. Operators can choose which modules to add to the SD Pro dashboard based on their operational requirements.

“We conceived the idea for SD Pro when we saw how members of aircraft management companies and flight departments had to access numerous information sources, multiple screens, and disparate access points to do their jobs. SD Pro changes that by bringing together many of these functions into a modular dashboard. We’ve already partnered with a number of providers to integrate the systems flight departments use most – and more partnerships are in the works,” said David Greenhill, President of SD.

SD Pro not only brings together information from multiple third-party providers, it offers powerful data capture capabilities from its value added services, FlightDeck Freedom® (FDF) premium datalink service, and the Satcom Direct Router (SDRTM). This allows the extraction of operational data from the aircraft such as telemetry and position data, fuel indications, operational parameters and more. Revolutionary SD Pro technology processes the data and securely stores it in the state-of-the-art SD Data Center. SD Pro is designed to grow, with additional modules in development to deliver the functionality flight departments require.

“SD Pro synchronizes the flight department with the aircraft, in real-time. The SD Pro platform is even more powerful when combined with the SDR and FDF. Their advanced data capture capabilities create a reliable historical record for the life of the aircraft, and save money by accurately capturing cycles and times down to the second,” said Jim Jensen, Founder and CEO of SD. “The future of flight operations management is here.”

AEA Orlando, Florida | 27 April, 2016– Functioning as both a router and a wireless access point, the SD WiFi Hub packs big technology into a small, easily-installed package. AEA attendees can view product demonstrations at exhibit 410.

The SD WiFi Hub is more than a wireless access point; it is the gateway for all voice and data communications on the aircraft. It is the ideal solution for operators who have a regional mission where email access and text messaging are top priority. Additionally, it serves to enhance the company’s Satcom Direct Router (SDRTM) for ultra-long range aircraft where the SD WiFi Hub adds functionality to and enhances the performance in the cabin.

“By adding the SD WiFi Hub to our hardware lineup, SD now offers powerful connectivity solutions for any size aircraft. The Hub is the perfect platform for smaller airframes that previously were unable to utilize the SDR due to space constraints,” said Ken Bantoft, Chief Technology Officer for SD. “Now, operators can access many premium services previously unavailable to narrow body aircraft.”

The SD WiFi Hub serves as the onboard router and delivers many Satcom Direct value-added services to the cabin, including GlobalVT® which enables voice and text on the user’s personal smartphone, at all phases of flight, anywhere in the world. At 1.6 pounds, the Hub has the smallest and lightest form factor in aviation. Installation is easy, making it the perfect replacement solution for legacy 802.11 b/g/n wireless access points.

The Hub was engineered to utilize the very best components and technology. Its advanced hardware and software features include two Arinc 429 interfaces, configurable discretes, it supports multiple SATCOM bearers and multiple Wi-Fi networks, and more.

When partnered with the SDR, the SD WiFi Hub provides up to an additional 900Mbps data rate to the cabin with both 2.4 and 5 GHz 802.11 b/g/n radios. The Hub expands capability and adds additional interfaces where they are needed, simplifying the installation and improving Wi-Fi coverage in the cabin. The SD WiFi Hub supports high definition media products and applications for all passengers, addressing buffering and gaps in cabin coverage.

• The SmartSky 4G network delivers full-throttle, unrestricted access to the Web
• Bombardier to offer SmartSky 4G service on Bombardier Learjet, Challenger and Global business aircraft

Montreal, Quebec | March 15, 2016– Bombardier Business Aircraft is pleased to announce that its Service Centre Network team will provide hardware sales and installations for SmartSky 4G, a new network taking flight later this year. SmartSky’s patented 4G beamforming technology delivers a signal that locks onto an aircraft, and by using 60 MHz of spectrum on an air-to-ground (ATG) platform, provides full-throttle, unrestricted access to the web. Passengers can do it all: stream, chat, text, call, game and videoconference.

Bombardier will offer SmartSky 4G on in-service Bombardier Learjet, Challenger and Global business aircraft over the continental U.S., and it will complement Bombardier WAVE, which enables Internet connectivity on Global aircraft with seamless coverage across the globe through a dedicated satellite network.

“This is the airborne network experience our customers have been waiting for,” says Chris Milligan, Vice President, Services Sales and Authorized Service Facilities, Bombardier Business Aircraft. “As part of Bombardier Business Aircraft’s commitment to offer our customers one-stop-shopping, we’re excited to provide this level of connectivity, supporting all inflight communication and entertainment needs.”

“We take great pride in welcoming Bombardier, a proven industry leader, to our team and to the in-flight connectivity revolution our 4G network represents,” says SmartSky Networks President, Ryan Stone. “SmartSky 4G is the only inflight network capable of offering services in which bi-directional high bandwidth and low latency are essential. That includes two-way streaming video or support of new advanced applications optimized to take advantage of ultrafast connectivity.”

Satcom Direct serves as SmartSky’s exclusive customer service and support provider. SmartSky’s introductory, time-sensitive Early Bird program provides a further incentive for people to get on board early. Customers interested in the Early Bird program can learn more at smartskynetworks.com/bombardierearlybird/.

Bombardier Business Aircraft’s maintenance network is comprised of seven wholly-owned Service Centres including Dallas, Hartford, Fort Lauderdale, Tucson and Wichita in the United States, Amsterdam, Netherlands and Singapore, as well as a line maintenance station in Nice, France and a total of 15 Customer Response Team mobile units worldwide.

Satellite Beach, FL | August 17, 2015– Global aeronautical communications provider Satcom Direct Communications, Inc., a U.S. company, has entered into a purchase agreement to acquire Airbus DS SatCom Government, Inc. (ASGI), expanding its market presence and offerings to the U.S. government sector.

ASGI is a government satellite communications business unit of Airbus Defense and Space for the U.S. market and will operate as a subsidiary of Satcom Direct Communications (SDC), of Satellite Beach, FL. The purchase agreement includes acquisition of ASGI’s business operations as well as two satellite earth stations located on the East and West Coasts of the United States. “Combining the two organizations provides distinct synergies, allowing for a greater support infrastructure as well as enhanced capabilities, technology and expertise to our respective U.S. government customers,” said David Greenhill, President of Satcom Direct Communications. “The acquisition will also provide an increased ability to competitively offer fixed and mobile satellite services in Ku, Ka, L, C, and X bands in multiple markets, especially aviation.”

The deal has been submitted to the U.S. authority and is expected to close within the next few months.

Satcom Direct and Satcom Direct Communications: Satcom Direct, a U.S.-based company, is the leading provider of satellite voice and broadband data solutions for flight deck and cabin communications serving business and general aviation. Satcom Direct Communications (SDC) focuses on satellite communications support for the United States’ military and government including senior leadership aircraft, command and control, intelligence/surveillance/reconnaissance (ISR), and other mission-critical airborne platforms. The company is a premier Inmarsat Distribution Partner, Iridium Service Partner, and ViaSat Yonder’s preferred reseller, supporting more than ninety percent of all corporate flight departments worldwide. Satcom Direct continues to advance its services through mobile applications and value adds – from flight deck datalink to cabin communications – making Satcom Direct the leader in aeronautical satcom service.

Satcom Direct Communications provides services primarily to U.S. military and government operations. For more information regarding Satcom Direct Communications, visit www.satcomdirect.com, e-mail government@satcomdirect.com, or call the SDC support office in Alexandria, VA at +1.703.549.3009.

Carrying on with satcom telephony we have a bit more background data on another connectivity solution for travelers that features the use of a flier’s existing phone number for inflight telephony. This past week we got in a news release from Satcom Direct with the following headline: “Powered by the Satcom Direct Router (SDRTM), GlobalVT is the first app that enables passengers to use their number on their smartphone, in-flight, anywhere in the world. Now, the GlobalVT mobile app is available for Android, delivering access to this revolutionary service to more smartphones across the globe.”

The news release went on to say: “Satcom Direct is continually delivering connectivity enhancements that aircraft operators want, particularly enabling use of smartphones in-flight, just like on the ground, and expanding this unique capability from iPhone to Android. Powered by the proprietary GlobalVT service and the exclusive SDR, passengers are connected to the appropriate network coverage, facilitating calls and SMS text messages during all phases of flight from taxi, to takeoff, to landing.” They also noted: “The GlobalVT service provides crisp, clear connections through its innovative voice codec developed specifically for satcom calls.”

Here is how they do it: “By replacing their existing ‘end of life’ (or ‘last generation’) onboard router with the SDR at their next maintenance event, flight departments can add the power of GlobalVT to their communications arsenal. The SDR brings next generation technologies that make it an ideal replacement solution for routers ending their useful life. The SDR not only interfaces with current networks; it’s designed to work with future networks including Ka, Ku and L-Band, and other new networks in development. STCs are available for most major airframes. The GlobalVT mobile app is available on Google PlayTM and on the App Store.”

We had a few questions about how the system worked so we sent a short note to the Satcom Direct folks with a few questions:

IFExpress: Please advise what hardware must be added to the “router” to receive Satcom Direct signals. Does it require installation engineering or certification costs?

Satcom Direct: GlobalVT is powered by the Satcom Direct Router (SDRTM). The SDR is a connectivity platform in itself. It only needs to be connected to the appropriate satcom provider’s system on the aircraft and combined with the GlobalVT service to enable individual users’ smartphones. Only GlobalVT allows calls and SMS texts to and from the individual’s own mobile number  – no other special numbers or actions are required. GlobalVT works on both Android and iPhone. STCs are available for most aircraft, and the cost of the router is similar to that of other routers, yet it is so much more powerful. Usage costs are based on satellite airtime provider plans. The end user simply downloads and configures the GlobalVT mobile app to make calls on GlobalVT equipped aircraft. Here is a link to a video describing how GlobalVT works.

IFExpress: What satellite constellation(s) can be used?

Satcom Direct: The SDR not only interfaces with current networks; it’s designed to work with future networks including Ka, Ku and L-Band, and other new networks in development.

IFExpress: Is this an application for commercial, business jets, or both?

Satcom Direct: Currently, GlobalVT is available for business jets.

IFExpress: Since the product is sized “portable”, can you provide a picture of the pertinent hardware?

Satcom Direct: Here is an image of the SDRTM

Editors Note: You can check out their website for more information.  And, here is a link to the newly released GlobalVT Android App!

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Remember Portland, Oregon Sept. 28 – Oct 1 for the APEX EXPO – Notes David Withers, CEO Digecor: “EXPO is easily the best venue for film and television distributors, connectivity leaders, hardware providers and airline decision makers to get together to get business done. There is no other expo that includes so many inflight entertainment players. I wouldn’t miss it for anything.” Perhaps, you should not miss it either? Here is what you need to know.

The good news: Portland restaurants are really quite good. The bad news: Portland traffic sucks!

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The next video caught us a bit by surprise. SITA Lab technologist, Renaud Irminger talks a couple minutes about SITA projects like aircraft future smartphone/airplane interfaces, biometric device applications, smart devices, and travel tokens… which we thought were quit a ways off. Not so, SITA is planning a smartphone travel token technology for use in boarding testing in 2015!

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It is just a matter of time before flying bulk shipments of Lithium-ion batteries will disappear as plane manufacturers shun the practice. Check out this article – and decide for yourself. However, if you invent an inflight solution to the problem, you might just get rich!

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For some reason, we are expecting a large Mr. RAVE built of LEGO’s at the Zodiac Inflight Innovations APEX Portland Show – Booth #1017… we are puzzled?

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If you have a fear of global warming affecting air travel, here are two links you must read as they predict longer and bumpier flights!

Air Travel & Climate: A potential new feedback?

Fasten Seatbelts for Bumpier Flights, Climate Study Says

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If cyber security and recent airline purchase activity is your thing, you might want to ask yourself – Who’s hacking whom, or, is “purchase” a potential hacking preventative?

Chinese government appears behind United, OPM and Anthem breaches, says Bloomberg

Delta to buy 3.55% China Eastern stake for $450M

Satellite Beach, FL | July 16, 2015– Satcom Direct has expanded its FlightDeck Freedom (FDF) datalink service, enabling FANS 1/A and other advanced datalink capabilities for many airframes previously unable to utilize FANS 1/A.

Satcom Direct’s FlightDeck Freedom® now supports aircraft equipped with Rockwell Collins CMU-1000 datalink systems as well as aircraft equipped with a Universal Avionics UniLink® UL-800/801 Communications Management Unit (CMU) operating simultaneously with Honeywell’s AFIS® DMU, providing a simplified upgrade path for legacy AFIS DMU equipped aircraft to become FANS compliant. FDF supports all FANS/LINK 2000+ equipment and will be compatible with all future upgrades to other avionics.

Integrating extensive features and functionality including clearances, weather, trip planning and monitoring onboard connectivity status, FlightDeck Freedom’s robust interface supports this aircraft equipment with no limitations.

Along with bringing FANS capabilities to appropriately equipped aircraft, the FDF interface enables FANS operational testing. These capabilities include testing to validate configurations and to troubleshoot FANS functionality and crew procedures—from any location, anytime. Access to the FANS testing facility is offered at no additional charge as part of the FlightDeck Freedom subscription. FANS functionality can be tested via the VHF, Inmarsat or Iridium networks using Satcom Direct’s simulated ATS test facility; users conduct the free testing at their convenience, regardless of their location.

The UniLink UL-800/801 CMU upgrades are certified for installation on Gulfstream models GV, GIV, GIVSP and additional aircraft types will be certified in the future. The mode of communication is flexible and can be adjusted to meet the needs of the individual aircraft. Certification of the CMU-1000 system is expected late this year for Falcon 50EX/2000/2000EX and Challenger 604 aircraft.

“FANS brings great benefit to business aviation, providing operators the ability to utilize optimized transatlantic routes,” said Jim Jensen, founder and CEO of Satcom Direct. “This upgrade to the FDF datalink offering significantly expands the aircraft types that can utilize FANS and brings peace of mind to operators as they make the transition. This is all part of our strategy to deliver the latest technologies to reduce pilot workload and contribute to more efficient aircraft operations.”

To encourage more operators to upgrade their datalink terminal equipment for FANS, Satcom Direct is offering free access to its FlightDeck Freedom datalink services on new installations, for a limited time.

Geneva | May 20, 2015– Satcom Direct will promote its new SkyStream channel bonding and aggregation service during EBACE 2015, booth D051 and static display 16. Delegates will learn how the service, powered by the company’s exclusive Satcom Direct Router (SDRTM), provides a significant upgrade in airborne data speeds.

Satcom Direct’s SkyStream channel bonding and aggregation technology allows customers to combine multiple streaming channels of Inmarsat Swiftbroadband to achieve higher data rates for real-time communications applications. The technology embedded in the SDR enables customers to bond two to four channels of service. This provides a larger data pipe to facilitate high-data-rate applications like video conference and streaming video.

People expect their smartphones, tablets and laptops to work on their aircraft just like they would on the ground, and Satcom Direct is committed to providing that experience,” said Ken Bantoft, vice president of technologies and development “SkyStream lets connectivity devices work globally at the fastest speeds possible.”

SkyStream can deliver speeds of up to 1.4mbps of throughput for aircraft with four-channel systems. The aircraft must be equipped with the SDR, SkyStream software key and SwiftBroadband satellite service.

Geneva | May 19, 2015– Satcom Direct will be launching its new AeroIT certification and preparatory course to international clients at this year’s EBACE on stand D051. Launched in the USA in March 2015, it is the world’s first information technology certification for aviation and equips aircraft technicians with vital knowledge of today’s sophisticated airborne communications systems.

The Satcom Direct Training Programme, launched at EBACE 2014, currently offers training classes and technology seminars in Farnborough, Geneva, Hong Kong, Johannesburg and Dubai. The programmes in each location are being expanded to include the AeroIT certification which was created by Satcom Direct in cooperation with CompTIA’s Examplify subsidiary. The existing courses cover all technical networks in aviation communications and are a suggested prerequisite for the AeroIT training that provides advanced knowledge and certification testing. A study guide is also available for self-guided preparation. The subsequent AeroIT certification proctored exam will be offered at any Pearson VUE testing center, worldwide. The certification is valid for three years and must then be renewed. Attendees will have the opportunity to register for the AeroIT prep course at the event.

“AeroIT expands upon the existing base of knowledge and focuses on the IT aspects of avionics systems. It’s a great way for technical team members to add value to their flight department and enhance their own professional development,” said Head of Training Sanaa Saadani.

Aircraft technicians need to be IT experts to efficiently serve owners’ and operators’ communications needs. Satcom Direct has developed AeroIT in response to this demand. It builds on the existing Training Programme, which includes a foundation course focusing on troubleshooting and SATCOM schematics. A course about Inmarsat aviation provides training on legacy and next generation Inmarsat systems, whilst an IP and voice course focuses on introducing maintenance and operational professionals to troubleshooting IP networks, which are vital to today’s aircraft.

“Satcom Direct is committed to investing in improving the knowledge base within the aviation industry to increase the effectiveness of corporate Flight Departments,” said Jim Jensen, Satcom Direct founder and CEO. “We recognize that the onboard IT systems are developing rapidly, and we want to be sure customers are confident and capable of supporting the technology. Offering this to our international client base is the next step in setting a standard for the industry, worldwide.”

All members of the Satcom Direct support staff are required to obtain AeroIT certification along with Cisco Certified Network Associate (CCNA) and CompTIA Network+ credentials.