Airline offering ‘super wifi’ on Boeing 777 and Airbus A350 fleet, marking an industry first for the Middle East and North Africa (MENA) region

United Kingdom | April 30, 2018– Inmarsat (LON: ISAT), the world’s leading provider of global mobile satellite communications, announced today that its new GX Aviation inflight broadband service is currently being rolled out on Qatar Airways’ Boeing 777 and Airbus A350 aircraft.

Qatar Airways is the first airline in the Middle East and North Africa (MENA) region to offer GX Aviation, the world’s first inflight broadband solution with reliable, seamless high-speed global coverage provided through a single operator. In total, the service will be equipped on more than 130 of the airline’s Boeing 777 and Airbus A350 aircraft.

The rollout follows a highly successful inflight test campaign across Qatar Airways’ global flight routes. As part of the service offering, passengers will now be offered one-hour of free access to GX Aviation, after which full-flight access can be affordably purchased.

Mr. Philip Balaam, President of Inmarsat Aviation, said: “Qatar Airways is renowned as one of the greatest innovators in global aviation with passengers being at the centre of everything they do. We are delighted that they are now pioneering our game-changing GX Aviation inflight broadband across the globe. This unprecedented service adds to the airline’s award-winning, five star onboard experience by allowing passengers to seamlessly browse the internet, stream videos, check social media and more during flights.”

His Excellency Mr. Akbar Al Baker, Qatar Airways Group Chief Executive, said: “In another first for the MENA region, Qatar Airways passengers can now enjoy high-speed broadband connectivity, providing rich content without restriction, whether using the internet for work or relaxation during their journey. Business travellers in particular will be able to maximise their ‘office in the sky’ with seamless continuity.”

Airlines connect to the GX network using exclusive new JetWave terminals produced by Honeywell Aerospace. The terminals are designed for ease of installation and maintenance to assure the lowest downtime for any cabin connectivity solution in the market, allowing installation with minimal labour and using standard tools available in maintenance hangars.

The rollout of GX Aviation follows a separate announcement that Qatar Airways has activated an advanced new space-based system, supplied by Inmarsat, to track all of its flights across the world. Inmarsat worked exclusively with Qatar Airways to develop this cutting-edge solution, which utilises Inmarsat’s market-leading satellite technology to provide the exact real-time location of the airline’s aircraft in latitude and longitude.

– OnAir connects passengers to family, friends and work

Geneva, Switzerland | November 19, 2012– Passengers on Wednesday’s historic first flight of Qatar Airways’ Boeing 787 Dreamliner sent text messages, emailed, tweeted, updated social media accounts and used the Internet throughout the journey. The plane is the first B787 with inflight connectivity. It is provided by OnAir, delivering both Wi-Fi Internet and mobile phone access to passengers.

There were nearly 100 passengers on the 13 hour flight from Seattle to Doha. There were over 50 Internet sessions, using a total of 1,250MB of data, with the average usage per session being around 22MB. The mobile phone network was used by nearly 75 phones. 340 text messages were sent and nearly 50MB of mobile data was used.

Comments from passengers were very positive and many of them enjoyed live tweeting throughout the flight, particularly sending pictures of the meals and the aurora borealis.

Mobile OnAir has already been in operation on Qatar’s A320 fleet for three years, enabling passengers to use their mobile phones and smartphones on flights in Africa, Europe and the Middle East.

“Qatar’s passengers are used to staying in touch with friends and family using OnAir: access to connectivity is now an integral part of any inflight experience,” said Ian Dawkins, CEO of OnAir. “This is the first of Qatar’s B787s and OnAir will be on the entire fleet. These are the most modern aircraft being operated by an airline that prides itself on the highest levels of passenger services. It confirms why OnAir is leading the global inflight connectivity market.”

Qatar’s Dreamliner will enter commercial service on Tuesday 20 November. Qatar Airways has 60 B787s on order, all of which will be equipped with OnAir connectivity.

Using OnAir connectivity
OnAir inflight connectivity is very simple for passengers to use. Internet OnAir creates an onboard Wi-Fi hotspot that can be accessed by any Wi-Fi-enabled device, including smartphones, tablets and laptops. As with any other hotspot, users pay by simply entering their credit card details when prompted. Mobile OnAir delivers a GSM mobile network. It works in the same way as international roaming, with costs being included in passengers’ monthly bills.

Passengers can use OnAir connectivity on over 14,500 flights each month, to over 510 cities in over 110 countries across Africa, Asia, Australasia, Europe, the Middle East and South America. OnAir is available for all aircraft types, from the smallest business jets to the largest commercial airliners; nearly half the world’s A380 fleet is equipped with OnAir connectivity.