• Next-gen passenger management platform ensures a premium experience at every step

Riyadh | June 20, 2016– Sky Prime Aviation Services, a leading Saudi private aviation services company, is to deploy SITA’s next-generation passenger services system (PSS) to manage its new VIP flight service being introduced to its premium passengers.

Targeted at the region’s premium traveler, the success of the new service relies heavily on providing the very best customer service each step of the journey, from the moment a passenger makes a booking to when they leave the aircraft.

SITA has worked with Sky Prime to understand the aviation group’s new flight program to ensure the group is able to deliver a world-class passenger experience. Leveraging the functionality of the Horizon® Passenger Management and Distribution solution, SITA will provide a broad portfolio, ranging from a leading-edge mobile platform which allows passengers to book and manage their flights directly from their smartphones and tablets to ensuring a smooth and on-time departure. All systems are interconnected in real time to one database, providing instant access to any required service.

SITA recognizes that a successful journey starts with the first step. iTravel® and Reservations make it possible for passengers to book and manage their flight through a variety of channels – via a call center, website or mobile application – delivering a uniform experience across all platforms. Horizon® Loyalty will enable Sky Prime to provide tailored treatment to each of their VIP customers while seamlessly integrating their loyalty program with the service’s reservations and departures systems.

A memorable passenger experience is dependent on the smooth passenger operation. Here the Horizon® platform will help Sky Prime manage every aspect of their passenger operation and ensure quick and efficient boarding and departures through SITA’s Departure Control Services. At the same time, Horizon® Weight & Balance will support planning by centralizing and streamlining Sky Prime’s operational processes on the ground, improve safety and enable greater fuel efficiency.

Salem Abaid Al Muzaini, CEO of Sky Prime, said: “As Saudi Arabia’s leading private aviation operator, we have customers that demand the very best experience from the moment they make their booking to when they leave the aircraft. SITA has recognized our unique requirements and through the Horizon® platform are able to provide a solution that positions Sky Prime as the best aviation services company in the region.”

Ibrahim Saleh, SITA Vice President Sales for Middle East & North Africa, said: “Our Horizon® platform is used by more than 100 airlines across the globe. Yet its flexible infrastructure is able to meet the unique requirements of each airline, no matter what their operating model or size. This has allowed us to help Sky Prime position themselves as the region’s best private aviation operator.”

Sky Prime provides a wide range of services including in-house maintenance and technical support, ground support and consultancy services as well as aviation project and airport management.

• Upgrade significantly reduces aircraft weight, works independently or with variety of passenger entertainment solutions

Cedar Rapids, Iowa | January 5, 2016– Air France Industries will soon upgrade four Airbus A330 aircraft for one of its customers with Rockwell Collins’ PAVES™ Passenger Services System (PSS). The standalone, cost-effective reading light and cabin crew call system with USB charging port brings several benefits, including a significant reduction in aircraft weight.

Depending on the system it replaces, PAVES PSS can bring weight savings that exceed 1,000 pounds, producing millions of dollars saved annually from a significant reduction in fuel cost. Other benefits of upgrading to PAVES PSS include:

• Flexibility to operate as an independent system or with a variety of passenger entertainment solutions, including wireless, connectivity or overhead IFE such as PAVES Broadcast
• Greater efficiency as it requires much less power to operate than legacy systems
• Improved reliability resulting in a noticeable reduction in recurring maintenance costs.

“Our PSS provides a long-lasting solution to ensure that twin-aisle cabins are equipped for the future,” said Greg Irmen, vice president and general manager, Flight Controls and Information Systems for Rockwell Collins. “A big challenge airlines face with legacy reading light and cabin call systems is dealing with obsolescence. With PSS, airlines can rest easier knowing they can meet regulatory requirements and keep their aircraft in service.”

Rockwell Collins teamed with Air France Industries on this cabin solution—Air France Industries designed the installation and continues to develop innovative solutions generated by Rockwell Collins’ new products.

Deliveries of PAVES PSS to Air France Industries will begin this month.

PAVES PSS is part of Rockwell Collins’ complete portfolio of PAVES IFE and connectivity solutions that meet the passenger engagement needs of any airline, including seat-centric IFE, broadcast and wireless IFE, high-speed broadband connectivity, moving map and passenger services systems—all from one company.