SITA will deliver the most advanced airport experience when the world’s largest airport opens in 2018

Istanbul | November 1, 2018–Istanbul New Airport, one of the world’s most ambitious airport projects, has appointed global IT provider SITA to bring the region’s most advanced airport to life. SITA will deliver a wide range of airport, passenger and baggage processing solutions to deliver a world-class experience, showcasing the future of air travel.

İGA, the contractor and designated operator of the new airport, has brought SITA on board to design and deliver IT solutions that will manage everything from landing to take off as well as all passenger processing and baggage management systems from check-in through to boarding. SITA’s systems will be required to support 75 flight departures per hour, 3,500 flight operations per day and 1,000 bags per flight. Upon completion of all phases of the project, the capacity will reach over 200 million passengers annually, making it one of the world’s biggest airports.

Hani El-Assaad, SITA President, Middle East, India and Africa said: “Airports are without a doubt one of the most connected public spaces. SITA’s role is to provide and integrate all these systems to provide effortless airport management while elevating the passenger experience and satisfaction. We remove the complexity so that İGA can focus on what is really important: the passenger.”

In the first phase of the infrastructure development, SITA will deploy passenger processing systems to provide a smooth and efficient experience for passengers. This includes SITA’s departure control system and common-use platform, allowing multiple airlines to connect and use the same check-in and boarding infrastructure. SITA will also implement automated passenger access control that will validate all types of boarding passes against travel documents at key touchpoints such as security and boarding. In total, SITA will provide 1,041 check-in and boarding workstations and 90 touchpoints where passengers can validate their boarding passes.

SITA’s state of the art baggage management technology will also ensure airlines flying to the airport are able to track their bags at every stage of the journey, meeting IATA’s Resolution 753 requirements from day one.

In parallel, SITA will deploy key airport management solutions that will allow İGA to proactively manage and oversee every aspect of the airport operation. SITA’s Airport Management Solution will make it possible for İGA to centralize flight data information collected from all the systems in the airport and to proactively take smart decisions in managing the resources in the airport. SITA will help İGA take collaboration a step further through the sharing of common airport operational objectives across stakeholders such as airlines, ground handlers and control authorities.

Yusuf Akçayoğlu, CEO of İGA Airports Construction said: “We fully understand that having the right technology will be essential to the successful operation of the new airport and future-proofing it for decades to come.

It is also critical to ensuring our passengers fully benefit from our new, world-class facilities by providing innovative systems that make the journey through the airport enjoyable and effortless. We are confident that we will conclude this co-operation successfully.”

Ersin İnankul, CIO of İGA Airports Construction said: “In building a new facility, we have the opportunity to implement technology or the capacity to accommodate new technologies, thereby ensuring we are well prepared to accommodate changing requirements over time. Working with SITA, we have implemented passenger and operational systems that support those evolving demands, assuring the long-term future of Istanbul New Airport.”

Read the interview with Ersin İnankul, CIO of İGA Airports Construction in SITA’s Air Transport IT Review online

The construction of the new airport will be carried out in four phases. The first phase will be finalized in 2018 with the opening of three runways and a main terminal building with a capacity of 90 million passengers a year. Close to 100 airlines have committed to begin using the airport once it opens for operations.

  • First airport in Myanmar to implement ARINC vMUSE common use passenger processing solution

Singapore | October 25, 2016– Mandalay International Airport (MDL) passengers will realize an enhanced check-in experience with the implementation of a new passenger processing system from Rockwell Collins.

Under the terms of the agreement with MC-Jalux Airport Services Co., Ltd. (MJAS), the group that operates MDL, Rockwell Collins is providing its ARINC vMUSETM Common Use Passenger Processing System (CUPPS) solutions at the airport, the second largest in Myanmar.

“Myanmar is a growing tourist and business destination with a variety of attractions and opportunities,” said Futoshi Hiroi, vice president, COO and CFO of MJAS. “By using the latest airport technology from Rockwell Collins, we are better able to attract airlines and travelers to the northern part of our country. This implementation of ARINC vMUSE makes it easier for travelers to reach the destinations they want to experience, helping develop our tourism industry.”

The new contract also includes the use of Rockwell Collins’ ARINC AviNet® network and message solution which provides a secure, fast and efficient way to communicate flight operation, aircraft maintenance and other critical messages that have a direct impact on airline operational efficiency.

“Being able to improve the passenger experience while also enabling MDL to support multiple airline check-in applications running concurrently on the same workstation makes ARINC vMUSE a powerful technology for airports looking to provide the best service to their passengers and airlines,” said Paul Hickox, head of Airport Systems Sales for Rockwell Collins.