Thales at AIX

The past few months have been busy ones for Thales. During Aircraft Interiors Hamburg the company announced the expansion of their IFEC portfolio with the introduction of CORE and PRESTIGE inflight entertainment. The two products offer differing degrees of experience for airline passengers, depending on the airline’s objectives for providing inflight entertainment. As the name suggests, CORE is an IFE solution designed to provide the airline with value and competitive cost of ownership in conjunction with Thales support services and is configured on existing architecture that has been qualified and tested. CORE is PCI compliant and enables ancillary revenue opportunities for the airline operator. The system has upgrade options and is capable of providing connectivity if so desired by the airline. One of the major benefits of CORE is the accelerated delivery process, while still providing a streamlined configuration and effective solution to onboard entertainment. The user interface is designed with latest UX technology and has been dubbed “Select” by Thales. Select interface enables the airline to provide their customers with mixed content and integrated advertising that can include promotions, targeted offers and destination content. CORE is line fit offerable on all Boeing and Airbus platforms and cybersecured by Thales.

Whereas, PRESTIGE is a multi-dimensional and personalized experience for the passenger that is tailored to enhance the airline brand with a unique user interface. This product is specifically targeted for the airline that is looking to provide their customers with an exclusive experience in flight.  The system is designed to enable passengers to connect, engage and experience their flight with the latest PEDs and unique connected apps. The company states that PRESTIGE will feature ultra HD (4K) displays. Thales told IFExpress that the system is lightweight, has low power draw and is very reliable. The objective of PRESTIGE is to enhance the passenger engagement, personalization and monetization by building a more intimate relationship with the traveler throughout their journey. They also stated that this is achieved through a robust co-innovation process and diverse industry partnerships via their Thales Digital Factories and location innovation centers. The user interface for the product will be unique for each customer and developed by a dedicated UX Center of Excellence and best-in-class agency partners. The UI will be commissioned by the airline and crafted to elevate their brand. PRESTIGE is targeted for the airline who wants to provide their passengers with an exclusive experience that extends beyond the IFE system.

Both CORE and PRESTIGE systems are powered by Thales’ InFlyt360 digital platform, which incorporate the latest Big Data technologies – think machine learning and matching algorithms – that continuously optimize the inflight experience for both the passenger and the airline.  InFlyt360 continuously optimizes the passenger experience providing airlines a complete IFE ecosystem customizable to their business goals. There are four (4) key features to InFlyt360 Personalization, Monetization, Fresh & Dynamic Content and Optimization. Thales firmly believes that the InFlyt360 platform will open new possibilities for brand differentiation, passenger engagement, increased exposure and the ability to provide new revenue generation opportunities for the airlines.


Spirit/Thales

Spirit Airlines, a leading carrier in the U.S., Latin America and the Caribbean with more than 550 daily flights to 65 destinations, has a clear strategic vision to transform the overall guest experience on the ground and in the air. To help achieve this big ambition, Spirit will rely on Thales to launch FlytLIVE, the next generation connectivity experience, supporting their mission of customer choice and operational excellence.
Through the signing of today’s agreement, Spirit and Thales are partnering every step of the way to bring the most advanced Ka-band High-Throughput connectivity solution optimized for commercial aviation to the aircraft. FlytLIVE services will use SES and Hughes next-generation aviation satellite network and technology to provide the airline unmatched performance, ultra-high speeds and redundancy. With FlytLIVE, Spirit’s guests will enjoy full Internet services including video streaming, games and social media for an engaging experience in the air.
Spirit is the first U.S. based airline to select FlytLIVE by Thales. The all-Airbus fleet of A319, A320 and A321 aircraft is the youngest fleet of any major U.S. airline. All aircraft will be equipped with FlytLIVE by Thales, a simple, seamless and secure connectivity solution providing an exceptional passenger and airline experience. The first aircraft are scheduled to enter into service by the end of 2018, with the entire fleet operating with FlytLIVE by summer 2019.

“We’re thrilled to enhance the inflight Guest experience with the addition of Thales FlytLIVE Wi-Fi,” said Ted Christie, Spirit Airline’s President. “By Summer 2019, every plane in our fleet should be fully equipped with Thales’ state-of-the-art connectivity service to keep our Guests connected in the skies. It’s just one of the many investments we’ve made, and will continue to make, for our Guests ”

Together, Spirit and Thales will collaborate on optional products and services giving customers the flexibility to choose only the options they value. FlytLIVE is capable of creating innovative revenue generation and advertising opportunities for the airline. The Thales offering also provides bandwidth and session management, operational support tools, maintenance, service and support with the highest Service Level Agreements; leveraging Thales leading digital and cybersecurity expertise.

“Thales is proud to be partnering with Spirit to mark a new era of guest experience in connectivity and bring solutions that make tomorrow possible today,” said Dominique Giannoni, CEO of Thales InFlyt Experience. “We are focused on supporting Spirit’s mission and helping to shape new opportunities as we work together to provide an exceptional passenger experience.”


Gogo

“We’re happy to announce that we have received approval for installation of our 2Ku satellite Wi-Fi system on the Airbus A321neo. This approval, also referred to as an STC (Supplemental Type Certificate) is what we need to make modifications to an aircraft beyond what was originally done by the manufacturer. Approval for the A321neo is the latest in a long line of STC’s we’ve received that cover 2Ku installations on a wide variety of aircraft, from the smallest single aisle planes, all the way up to the massive Airbus A380. Gaining the STC for the A321neo is a major milestone for Gogo, especially since several of our airline partners already have this aircraft in their fleet, or are awaiting delivery.”


Aftermarket Aviation Business Growth

If there is one connectivity related subject you should watch it is the aftermarket service and support organizations Boeing and Airbus (and other plane vendors) have started to work with. They are leveraging outside manufacturers and others to increase customer involvement, build future marketing efforts, and increase the expansion of their businesses … its the future of the connectivity part of the model. We won’t tell the whole story here because it is just now being written and IFEC companies better stay aware. This is “THE” big collaboration and integration deal so watch for the future of many of aviation businesses, outside industry companies, and others in the IFE/connectivity aftermarket: … by “eliminating the immense costs and hurdles commonly associated with acquisition, installation and operation of data-access infrastructure by streamlining system integration and certification,” – Inside MRO broke the aftermarket business cooperation code. The interesting part in all this for our readers is to see the resulting impact on IFEC companies and how they will respond. These technologies include cybersecurity, AI, Big Data, and analytics – just to name a few. Probably, business acquisition and new business strategies will be the future outcome. If collaboration is the new “name of the connectivity game,” then truly, that will result in reduced future costs and better use of the increased data. Watch this one and be sure to check out next week’s IFExpress for more.


Other News

  • The AEEC Meeting Agenda (April 23-25, 2018, in Dallas, Texas) is here – AEEC General Session | SAE ITC Checkout it out. A number of subjects caught our eye – “Big Data – An Introduction”, “Long-Range Communication”, “Aircraft Connectivity”- just to add a few!
  • As part of the future of aviation connectivity you should watch GE Aviation as they have acquired part of Avionica in a joint ventured effort to provide wireless data collection/processing for aircraft with connectivity to the ground.
  • Declare your food folks if you are US bound! Lifehacker
  • US/UAE have signed an agreement to remove competition challenges and issues – U.S. and UAE sign pact to resolve airline competition claims | Reuters

Dublin, Ireland | May 11, 2018–The “Global Airport Baggage Handling Systems Market – Segmented By Airport Capacity And Geography – Growth, Trends, And Forecast (2018 – 2023)” report has been added to ResearchAndMarkets.com’s offering.

Airport terminal extensions and new terminal development ventures globally, owing to increased air passenger traffic are driving the airport baggage handling systems market.

Recently developed and modernized air terminals have to be supplied with the interlinked baggage conveyor system, which is expected to drive the baggage handling systems market. With terrorist threats around the globe, airplane terminals have stepped up their luggage security. The security procedure is highly time-intensive and influences the general proficiency of baggage handling operations. The increasing number of air passengers coupled with existential security threats is expected to increase the demand for these systems.

Establishment of New Airports and the Expansion of Existing Projects is Expected to Drive the Market

The growth in middle-class population in the developing countries, such as China and India has increased the air passenger traffic, and this trend is expected to continue. To handle the growth in the air traffic, many airports in different parts of the world have been undergoing expansions creating demand for airport baggage handling systems. Airport expansion projects are underway across the world.

All the countries that are part of Gulf Cooperation Council are in the midst of expanding their airports, as the region has few of the world’s busiest airports the growth in the air traffic will necessitate expansion of capacity to provide seamless travel experience. India under its regional connectivity scheme has envisaged developing the underserved and unserved airports to boost domestic air travel. The Heathrow airport in London, the busiest in the European continent is undergoing expansion. The construction of both Greenfield and Brownfield airports is expected to drive the demand for such systems.

Recent Developments

  • March 2018: Vanderlande signs strategic baggage cooperative agreement with Vancouver Airport Authority for the design and execution of baggage handling projects in order to reach the capacity, redundancy and flexibility required for future growth

Companies Mentioned

  • Vanderlande Industries
  • Daifuku
  • Siemens
  • Pteris Global
  • Glidepath
  • Crisplant
  • G&S Airport Conveyor
  • Aversan Inc
  • Logpan
  • Babcock Airports Ltd

Key Topics Covered

1. Introduction

2. Research Methodology

3. Executive Summary

4. Market Overview and Trends

5. Market Dynamics

6. Global Airport Baggage Handling Systems Market Segmentation

7. Competitive Landscape

8. Company Profiles

For more information about this report visit https://www.researchandmarkets.com/research/s9xmd5/global_airport?w=4

This week’s first story is from our friends at Lufthansa Systems and so we feature a Lufthansa rectangle (our ride home from Germany) and we liked the picture! We also had a great visit with Lufthansa Systems and the new management is really focusing the directions of their products and services.


Lufthansa Systems

You may well be familiar with Lufthansa Systems (LS) and their four (4) primary product offerings: 1. BoardConnect , which offers a modular,  scalable design to the airlines and their passengers; 2. BoardConnect Plus has all the features of BoardConnect with the added benefit of enabling passengers to enter the web via a unique passenger portal through a partnership with Inmarsat GX Aviation;  3. BoardConnect Portable – a  simpler, more flexible, all-in-one solution that is ideal for low-cost operators; 4. and BoardConnect Portable/Link –  the latest addition to the BoardConnect platform, and as the name indicates, is a portable IFE product with a connectivity solution that utilizes Iridium NEXT. Iridium Next is a worldwide service that has several small satellites with sufficient bandwidth for all messaging and payment services. Lufthansa Systems told us that BoardConnect Portable is the only portable system without the need for disruptive battery handling and does not require extensive retrofitting of the aircraft.

During AIX 2018, we had the opportunity to meet with Jan-Peter Ganse of Lufthansa Systems and Lukas Bucher of Lufthansa Technik to hear about the companies latest undertakings since APEX ’17. Lufthansa Systems and their partner optile announced the launch of a pilot program targeted to optimize the payment processes with the open aircraft IT platform BoardConnect. The project focuses on enabling passengers to make convenient in-app payments for digital content and shopping services. The prototype of the solution was introduced at AIX. The concept is to facilitate ease of payment for the passengers. Users only need to enter their payment data one when booking via the airline app. Further payments can be made use the previously chosen payment method, considerably simplifying the process, while increasing security. The benefit to the airline? A simplified payment process for passengers enables the carrier to maximize their ancillary revenue potential. The new technology has already been proven in an innovative project run by Eurowings, Retail inMotion, Lufthansa Technik (who provided the wireless access points), optile and Lufthansa Systems. “Partnering with optile allows us to offer our airline customers an open and flexible payment solution, enabling payment with a single click and supporting multiple payment methods (e.g. AliPay, PayPal, etc.),” said Jan-Peter Gaense, Head of Passenger Experience Products & Solutions at Lufthansa Systems. “Passengers will love the seamless payment process which makes is really easy to buy products and services. This will help airlines to keep the passenger in their ecosystem throughout the entire journey.”

Lufthansa Systems also announced that Virgin Australia Regional Airlines, one of the first customers for BoardConnect Portable, has been using the product on their sixteen aircraft flying routes from Western Australia. Virgin Australia Airlines was one of the first BoardConnect customers back in 2013 and has the system available on more than 100 aircraft flying today. In a collaborative effort with Gogo (satellite provider), Virgin Australia is rolling out inflight Wi-Fi based on the BoardConnect Plus product. This variant of the BoardConnect product suite enables the integration of any connectivity solution selected by the airline customer. The airline will also be migrating to BoardConnect 5.0 by year’s end. This latest software version features a fresh design with a new user interface and an open platform architecture based on HTML5 compared to the native app approach of earlier versions.


Turkish Technic

Turkish Technic and Havelsan will carry out the production of in-flight entertainment systems. This Joint Venture Company will perform activities in the field of in-flight entertainment and internet service provider systems and other software used in civil aviation including design, production, maintenance, repair, marketing, sales and after-sales services in land, sea, rail systems and air platforms. The Company is aiming to provide line-fit in-flight entertainment systems as approved supplier for both Turkish Airlines’ new generation aircraft to be delivered between 2022-2023 and other domestic and international airlines’ aircraft. In-flight entertainment systems which play a very important role especially for long haul flights and foster customer satisfaction, are planning to be produced by this company with high technology and competitive prices. At the first stage, the company, to be operational at Turkish Technics’ Sabiha Gökçen International Airport facilities in 2018, is planning to commercialize its products for domestic airline operators and other operators within its close region.


AIRBUS

A320ceo: Germany’s Lufthansa ordered some 16 new planes worth 2.1 billion euros ($2.5 billion), including some six Airbus A320ceos to make up for delivery shortcomings in a newer version of the jet (and four Boeing  B777 long haul jets.)

A350 XWB: The Ultra Long Range version of the A350 XWB, MSN 216,  has successfully completed its first flight. The latest variant of the best-selling A350 XWB Family will be able to fly further than any other commercial airliner and will enter service with launch operator Singapore Airlines in second half 2018. The aircraft powered by Rolls-Royce Trent XWB engines has embarked on a short flight test program to certify the changes over the standard A350-900 that will extend its range capability to 9,700 nautical miles. These changes include a modified fuel system that increases fuel carrying capacity by 24,000 liters, without the need for additional fuel tanks. The test phase will also measure enhanced performance from aerodynamic improvements, including extended winglets.

With a maximum take-off weight (MTOW) of 280 tonnes, the Ultra Long Range A350 XWB is capable of flying over 20 hours non-stop, combining the highest levels of passenger and crew comfort with unbeatable economics for such distances.

Altogether, Singapore Airlines has ordered seven A350-900 Ultra Long Range aircraft, which it will use on non-stop flights between Singapore and the US, including the world’s longest commercial service between Singapore and New York.

At the end of March 2018, Airbus has recorded a total of 854 firm orders for the A350 XWB from 45 customers worldwide, already making it one of the most successful widebody aircraft ever.

Singapore Airlines is one of the largest customers for the A350 XWB Family, having ordered a total of 67 A350-900s, including the seven Ultra Long Range models. The carrier has already taken delivery of 21 A350-900s

Rolls Royce: Airbus and Rolls-Royce have signed a collaboration agreement for the integration of Rolls-Royce’s UltraFan demonstrator for flight testing. The integration solutions demonstration will be co-funded by Clean Sky 2, the European Union research program focused on developing technology to reduce emissions. UltraFan is a scalable jet engine design suitable for widebody or single-aisle aircraft and offers a 25 percent fuel efficiency improvement over the first-generation of Rolls-Royce Trent engine. Airbus’ integration solutions will play an important part in achieving the overall fuel efficiency improvement of higher bypass ratio engines such as UltraFan, through innovative architecture and associated technologies. UltraFan features a new engine core architecture and lean-burn combustion system which will contribute to improved fuel burn efficiency and lower emissions, along with a carbon titanium fan blade system and composite casing which reduce weight. The engine also introduces a geared design to deliver efficient power at high-bypass ratios. For Airbus, the project will enable it to fully integrate the overall powerplant system – composed of engine, pylon and nacelle – onto future long-range aircraft products, as well as facilitating scalability for future short-range aircraft. It will also build on Airbus’ expertise in advanced manufacturing technologies, such as high-deposition-rate additive manufacture, welded assembly and high production rate thermoplastics.


BOEING

Lufthansa Group: Boeing and the Lufthansa Group completed an order for four more 777 airplanes, valued at $1.4 billion at list prices. The purchase is part of the aviation company’s plans to modernize its fleet with newer widebody airplanes.

“The order for the new long-haul aircraft highlights the strategy of Lufthansa Group to predominantly allocate the growth within its multi-hub system where cost and quality offer the best conditions for profitable investments,” said the Lufthansa Group in a company statement.

The order provides two more Boeing 777-300ER (Extended Range) airplanes for Swiss International Air Lines (SWISS), the national carrier of Switzerland and a member of the Lufthansa Group.

SWISS currently operates 10 777-300ERs, one of the most efficient, capable and reliable twin-aisle passenger airplanes in aviation. The airline says the 777-300ER has served as the backbone of their long-haul fleet and the additional airplanes will allow them to further expand their network.

The order also provides two more 777 Freighters for Lufthansa Cargo, one of the world’s leading air freight carriers that serves nearly 300 destinations. The 777-300ER can seat up to 386 passengers in a three-class configuration and has a maximum range of 7,930 nautical miles (14,685 km). The 777 Freighter, the industry’s largest and longest range twin-engine cargo jet, can fly 4,900 nautical miles (9,070 kilometers) with a payload of 102 metric tonnes (102,000 kg).

Ryanair: Boeing and European low-cost carrier Ryanair announced on recently that they finalized an order for 25 additional high-capacity 737 MAX 8 airplanes. The $3 billion order, at current list prices, was previously listed as unidentified on Boeing’s Orders & Deliveries website. Ryanair launched the high-capacity 737 MAX 8 in late 2014 with an order for 100 airplanes, followed by an additional order for 10 airplanes at the 2017 Paris Air Show. The airplane will provide Ryanair with 197 seats, increasing revenue potential and delivering up to 14 percent lower fuel consumption than today’s Next-Generation 737s.

Europe’s leading low-cost carrier will be the first airline to operate the 737 MAX 200, a variant based on the successful 737 MAX 8 that can accommodate up to 200 seats, which will provide carriers with up to 11 more seats of potential revenue and up to 5 percent lower operating costs than the 737 MAX 8.

The Dublin-based carrier is the largest 737-800 customer in the world and the largest Boeing operator in Europe. Last month, Ryanair took delivery of its 500th Next-Generation 737-800 and has now ordered more than 650 Boeing airplanes.

Gulf Air: Boeing and Gulf Air celebrated the delivery of the first 787 Dreamliner for the national carrier of the Kingdom of Bahrain. The airplane also debuts the carrier’s new livery. Gulf Air is set to take delivery of four more Dreamliners this year. The airline plans to introduce the 787 on its twice-daily service between Bahrain and London Heathrow before deploying the long-range efficient jet on other routes.

Boeing has delivered more than 670 787s since deliveries began in 2011. The 787 fleet has flown more than 240 million passengers while saving over 23 billion pounds of fuel and enabling airlines to open more than 180 new nonstop routes around the world.

The first Gulf Air 787 – painted in the airline’s new livery – recently flew a special mission to the airline’s home base to perform a fly pass over the 2018 Bahrain Grand Prix. Formula 1 race fans were treated to a dramatic aerial display prior to the start of the championship race.

Alaska Air: The airline converted its 15 737-8 orders to the larger model, bringing its firm orders for the Max 9 to 32, during the first quarter. It also has 11 737-900ER orders. Alaska will take its first Max in 2019 with deliveries continuing through 2023.  (source: FlightGlobal)


OTHER NEWS

  • Want to know more about software API’s? It’s an application program interface and, yes, it is the part of the software/hardware that receives requests and sends responses – Check out this descriptive article
  • Perhaps probiotics can help jet-lag? Want to know more? Read this article.

Here are some shortcuts to cybersecurity:

 

  • JetBlue Reveals First Complete Restyle of A320 Aircraft Interior Since Airline Launched in 2000, Bringing a Living Room-Comfort to the Sky
  • JetBlue Goes All-In on In-Seat Connectivity and Customer Comfort With Larger Seatback TVs, More Channels, Streaming Entertainment, Free Gate-to-Gate High-Speed Internet, The Most Legroom in Coach®, and the Widest, Most Comfortable A320 Seats

New York | May 2, 2018–JetBlue (NASDAQ: JBLU) today formally unveiled its first Airbus A320 to undergo the airline’s fleet restyling, which is bringing an all-new interior to its A320 aircraft. The aircraft – tail N646JB named “Bravo Lima Uniform Echo” – operated its first scheduled flight today between Boston Logan international Airport (BOS) and Bermuda’s L.F. Wade International Airport (BDA). True to its founding mission to bring humanity back to air travel, JetBlue’s restyled interiors boast the very best in customer comfort, connectivity and entertainment – creating an environment that feels more like lounging in your living room than flying at 35,000-feet.

“JetBlue’s A320 restyling is about making the best even better,” said Marty St. George, executive vice president commercial and planning, JetBlue. “JetBlue has built its innovative reputation on offering our customers the very best products and a level of service they won’t find on another U.S. airline and this update ensures we remain the go-to choice for flyers who expect nothing but the best.”

JetBlue’s A320 cabin restyling marks the first major overhaul the customer-friendly airline’s original fleet since launching in 2000. The industry-disrupting airline that first revolutionized flying with a refreshing reputation for its customer-focused approach, free snacks and signature live TV at every seat is creating a modernized experience based on customer preferences. For most of the airlines 101 destinations the A320 restyling will bring the first upgraded JetBlue product to their city in nearly 20 years.

A major focus of the restyling is keeping customers connected throughout their flight, including a new inflight entertainment system, high-definition seatback televisions, in-seat power outlets with USB ports and continued free gate-to-gate Fly-Fi high-speed internet.

“We are excited to partner with JetBlue on their plan to further enhance the customer experience,” said Jeff Knittel, Chairman & CEO, Airbus Americas, Inc. “JetBlue’s decision to upgrade to state of the art wireless connectivity and IFE will truly be a highlight to their customers. The A320 remains a market leader with JetBlue’s focus on customer comfort and innovative technologies. Airbus is proud to be a part of JetBlue’s success!”

Phased Restyling Schedule
The restyling will include two iterations of the design, with the 2018 model introducing features from the popular A321 interior and the 2019 and beyond model featuring an innovative seat design and inflight entertainment system unlike anything offered by U.S. airlines today.

For roughly the next nine months, JetBlue’s A320s will be restyled with the Rockwell Collins Pinnacle seat and LiveTV 4 entertainment options currently enjoyed by customers on the airline’s A321 aircraft.

In early 2019, JetBlue will transition to the restyling featuring the Rockwell Collins Meridian seat and Thales AVANT and ViaSat-2 products.

Introducing A Sleek and Smart Seat
In 2019, JetBlue will outfit its A320 aircraft with the Rockwell Collins Meridian seat, customized for the airline’s needs and featuring a number of design elements with customer comfort in mind:

  • Expanded seat width offers more than 18 inches, the widest available for the A320.
  • The most legroom in coach of any U.S. airline (a).
  • Enhanced cushion comfort.
  • Adjustable headrests, a new feature for JetBlue’s A320.
  • Contoured seatback design at knee level creates additional living space for every customer.
  • Redesigned seatback stowage options, including an innovative elastic grid to accommodate a variety of customer items.
  • At least two easily-accessible and repositioned power connections at every seat.

Exceptional Entertainment Options
Also in 2019, JetBlue will build on its reputation as an industry leader in inflight entertainment options with Thales AVANT and ViaSat-2 connectivity. With this system, JetBlue will offer customers aboard its restyled A320s expanded entertainment choices in nearly every region the airline flies.

  • 10.1 inch, 1080P high definition screen at every seat.
  • More than 100 channels of live television.
  • Expanded collection of on demand movies, TV shows and video content, plus new gaming features.
  • Destination-specific content allowing customers to enhance their travel experience.
  • Picture-in-picture function.
  • Enhanced, 3D flight map offering multiple ways to track time to destination.
  • NFC paining turning personal handheld devices into remotes or gaming controllers.
  • Expanded Fly-Fi connectivity, providing coverage to nearly the entire JetBlue network.

All About In-Air Ambiance
JetBlue’s A320 restyling also allows the airline to refresh the overall feel of the aircraft interior. New LED lighting will enhance the look and tone of the in-cabin ambiance and allow for a variety of lighting settings to increase customer comfort. New sidewalls and overhead bins will also be installed, as well as a variety of newly incorporated design elements throughout that will capture JetBlue’s unique style and personality.

Restyling Schedule
JetBlue expects to complete approximately a dozen A320 restyles by the end of 2018, with the ability to complete multiple aircraft each month by 2019. JetBlue’s so-called A320 classics will be restyled first. JetBlue’s overall A320 restyling is set to take approximately three years.

Often Copied, Never Duplicated
As JetBlue refreshes its A320 fleet the airline is also enhancing an additional element that cannot be matched anywhere else in the sky: the airline’s crewmembers.

JetBlue’s philosophy has always been to hire those who are passionate about providing great service. In 2017 the airline grew to include more than 5,000 inflight crewmembers. At the same time JetBlue made a commitment to provide every one of them with enhanced tools and training for more meaningful interactions with customers every day.

Building on the success of JetBlue’s specially trained Mint inflight crewmembers, the airline expanded its unique ‘JetBlue Promises’ training standards across the board, with every inflight crewmember on track to compete the program in 2018. JetBlue is committed to offering world-class hospitality experiences across the entire airline, on every flight and at every seat.

Multimedia
Please visit JetBlue’s Media Room to download and view additional images and video.

As anticipated, the Passenger Experience Conference (PEC) on April 9, and the Aircraft Interiors Expo (AIX) on April 10 thru 12 were the IFEC big deals last week. Each year we attempt to give readers a bit of an oversight about this week dedicated to the aircraft cabin and all things IFEC. This year was not different and for this week and next week, IFExpress will cover the show summary put out by the folks who organize this incredible extravaganza in Hamburg Germany each year. In today’s issue, we cover PEC (April 9) and Day 1 of AIX (April 10)  – next week we will send out the summary of Day 2 and 3 of the Expo. Here we go! 


PASSENGER EXPERIENCE CONFERENCE

Monday April 9,  2018 – Passenger Experience Conference (PEC), the industry-leading global conference and networking forum, returned to the Hamburg Messe, marking the start of the world-renowned Passenger Experience Week (PEW). Exhibition Director, Polly Magraw kicked-off the day with a welcome to delegates attending the Conference, which defines the passenger experience. Following this, Richard Chung, Vice President Innovation & Design at Adient  took to the stage to discuss the exponential changes that are emerging and converging to create new opportunities for the aviation industry (see image above).

One such change, is the future introduction of commercial space flight at Virgin Galactic’s facility in New Mexico. Adam Wells, Head of Design, talked delegates through every stage of the process of the journey of a spacecraft, including a video of a recent test flight where the spaceship reached 82,000 feet.

Closing the plenary sessions, Paul Priestman, Director and Chairman of Priestman Goode, discussed how convergence of existing technologies, including magnetic levitation, can facilitate new forms of transport such as the Hyperloop.

For the rest of the Conference, PEC delegates could choose sessions from three streams: Convergence and Mobility, Personalizing the Journey and Flexible and Sustainable Thinking.

Convergence and Mobility:

  • From seamless urban mobility to the on-demand economy, this stream explored how cross-pollination between transport modes can enrich the passenger experience and create business opportunities.
    • Arguing that millennials prioritize access over ownership, Jönna Pöllanen of MaaS Global introduced their new multi-modal transport planning and booking platform, ‘Whim’.
    • Sustainable materials were the focus of conversation between José Rui Marcelino of Almadesign, Joel Fragata of TAP Air Portugal and Luciana Ribeiro Monteiro of Embraer, while the Head of Partnerships & Advertising and Head of Product & Customer Experience at Joon told attendees about their new products and services being tested by Air France-KLM.

Personalizing the Journey:

  • This stream explored how connectivity and data-driven technologies can improve the passenger experience and enable deeper relationships between an airline and its service partners.
    • Nathaniel Giraitis of design company SmartDesign told attendees about Kite, a newly-conceived digital travel companion that could provide nervous flyers with personalized coping techniques.
    • Representatives from gategroup and Black Swan Data shared their insights on how artificial intelligence and data collection can revolutionize inflight food, while seamlessness and the harmonization of software and content were the focal points of discussions between speakers from Panasonic Avionics, Cathay Pacific, Gogo, Valour Consultancy and Spafax.

Flexible and Sustainable Thinking:

  • Examining how flexibility can be designed into products to afford more options for airlines and rail operators, this stream asks the question about the role sustainability plays in this equation.
    • Christina Fagin, Industrial Designer and Circular Economy Expert at Grüner Hering, emphasized the importance of ensuring that products have a full life-cycle and that environmental disposal is considered in the design phase in her key-note speech.
    • Later speakers from Boeing, Recaro, Zodiac Aerospace were among those who discussed the ways in which modularity and open platforms can support a more flexible approach to cabin design and services.

Polly Magraw, Event Director of Passenger Experience Conference, comments: “This year’s agenda offered delegates an insight into the future of transport and the technologies that are driving change for passengers. Our fantastic plenary speakers transported the audience through space, supersonic and electric air travel – a range of possibilities that now feel closer than ever before.”

“The breakout format of the conference let delegates explore the issues that are driving change in their industry and revolutionizing the passenger experience. I’d like to take this opportunity to thank everyone who continues to make the Passenger Experience Conference the huge success it is today.”

The PEC is the launch event for Passenger Experience Week – which comprises four leading events in one destination: the Passenger Experience Conference, the Aircraft Interiors Expo (AIX), the World Travel Catering and Onboard Services Expo (WTCE) and, new for 2018, Passenger Technology Solutions.


AIX DAY ONE – NEWS ROUND-UP

Tuesday, April 10 2018 – Aircraft Interiors Expo (AIX), the world’s largest event dedicated to innovation in the in-flight passenger experience, kicked-off as world leaders in cabin interiors, in-flight entertainment and passenger comfort gathered in Hamburg to showcase their latest products and developments.

Every year, exhibitors choose AIX to announce new products and deals, and 2018 got off to an impressive start with news from organizations including:

  • Airbus announced the development of a new option for A380 aircraft, ‘A380 Cabin-Flex’. The enhancement, which consists of a new cabin door area arrangement on the upper-deck, is available for line-fit and retrofit, and will be installed on Qantas’ current A380 fleet from mid 2019.
  • Thales announced the expansion of its inflight entertainment portfolio with CORE and PRESTIGE, offering a full spectrum of solutions and services to maximize passenger satisfaction, loyalty and airline revenue.
  • Immfly announced a new partnership with Pegasus Air, to bring a dynamic in-flight digital services platform to the Turkish Market.
  • Panasonic Avionics announced the debut of their new airline on-board loyalty platform, called NEXT Loyalty, with Singapore Airlines as launch customer, as well as a partnership with gategroup on their new retail platform NEXT Marketplace, and an IFEC commitment from Turkish Airlines for 50 wide-bodied aircraft.
  • Gogo announced that Air Canada has extended its agreement to install the provider’s 2Ku in-flight connectivity service on its Bombardier CSeries CS300 fleet, with the system to be line-fit during assembly.
  • Global Eagle Entertainment has launched the Airconnect Go video-on-demand system portable IFE system for regional aircraft, which streams content to passengers’ own devices through Global Eagle’s Airtime portal.
  • Geven’s Essenza economy-class seat has been ordered by Wizz Air for the Airbus A321neos it will begin receiving in January 2019.
  • Acro is to supply its Series 3 ST seat to Viva Air for the airline’s 50 Airbus A320 aircraft on order.

Delegates to AIX were also able to enjoy the first day of a series of educational sessions in the Flight Global Cabin Space Live Seminar Theater.

Consolidation and the interiors supply chain: Panelists discussed how consolidation among the cabin supply chain could provide an opportunity for agile new suppliers to enter the market, as well as the demand on suppliers to boost production while reorganizing supply chains.

The future of IFE: The panel of airlines and technology providers discussed the need for airlines to have the flexibility to provide choice to the passenger, with platforms that adapt to meet the fast pace of technology development. The need for robust and stable connections for streaming in the air to meet passenger demand is critical, with embedded IFE, wireless IFE and connectivity all being part of the future mix.

Flight Ascend Market Outlook Briefing: This briefing assessed where the industry is in the demand cycle. It examined whether Airbus and Boeing are on track to hit their ambitious production-rate targets and what the prospects are for new market entrants such as the C-Series, C919 and MC-21, and new product studies such as the Boeing NMA.

AIX’s Exhibition Director, Polly Magraw, comments: “AIX 2018 has launched with a busy and exciting day. It has been inspiring to see all the amazing innovations our exhibitors are showcasing and how they are bringing to life some of the key themes around the passenger experience we heard about in Monday’s Passenger Experience Conference.

Aircraft Interiors Expo is co-located with World Travel Catering and Onboard Services Expo (WTCE) and, new for 2018, Passenger Technology Solutions (PTS). Along with the Passenger Experience Conference the three expos make up Passenger Experience Week.

For further information please follow this link to Aircraft Interiors Expo

Aircraft Interiors EXPO Hamburg, Germany | April 11, 2018– The world’s largest international carrier, Emirates, has surpassed a staggering one million Wi-Fi sessions in March, powered by SITAONAIR’s connected aircraft expertize. It represents a major moment for inflight connectivity (IFC), highlighting passengers’ demand for services that enable them to seamlessly maintain their digital lives, by streaming, chatting, enjoying social media, shopping and surfing, as they fly.

Passengers travelling with Emirates consumed 1,037,016 SITAONAIR Internet ONAIR sessions between 1 and 31 March 2018, across its B777-300ER and A380 aircraft fleet.

In partnership with SITAONAIR, Emirates offers onboard Wi-Fi and mobile connectivity to passengers across its six-continent network and on 98% of its fleet.

This is testament to inflight connectivity’s increasingly integral role in the modern passenger experience, meeting customers’ digital desires for seamless inflight connectivity, comparable with the at-home experience.

The reaching of this milestone follows last year’s extension of the SITAONAIR-Emirates partnership, and the rollout of personalized inflight connectivity for members of the airline’s award-winning loyalty program, Emirates Skywards, through SITAONAIR’s onboard Wi-Fi portal, Internet ONAIR.

A major contributor to the achievement has beenSITAONAIR’s open cabin approach, which has enabled Emirates to roll out seamless Wi-Fi globally.

The airline’s passengers enjoy a consistent IFC user experience, regardless of the various satellite connections or pre-existing onboard technologies, and unconstrained by hardware suppliers’ refresh cycles.

David Lavorel, CEO, SITAONAIR, said: “We are delighted to share this major inflight connectivity milestone with Emirates. With 43% of global airlines perceiving an enhanced passenger experience as by far the connected aircraft’s biggest benefit, SITAONAIR and our long-standing customer is rising to the challenge of meeting passengers’ desire to stay connected.

“As the industry champions of an ‘open platforms’ approach, we believe all airlines can be empowered to achieve their inflight connectivity ambitions, whatever their fleet or pre-existing avionics. This moment illustrates the success of this strategy, and SITAONAIR’s ability to support airlines of all sizes to achieve integrated nose-to-tail connectivity, no matter their technological starting point. This milestone, achieved across the diverse Emirates fleet, validates our approach.”

Unit Delivers Unparalleled Advances in Efficiency, Smaller Size, and Weight Savings

East Aurora, NY | April 4, 2018– Astronics Corporation (NASDAQ: ATRO), a leading provider of advanced technologies for the global aerospace, defense and semiconductor industries, announced today that its wholly-owned subsidiary, Astronics Advanced Electronic Systems (AES), is expanding its CorePower® line of products with the new Regulated Power Conversion Unit (RPCU). While this unit performs the same function as a traditional transformer rectifier unit (TRU), it leverages solid-state technology to provide dramatic improvements in performance and efficiency.

“Industry trends, like the ‘More Electric Aircraft’ initiative, are driving the need for additional, cleaner power that provides configuration flexibility for various platform types – ranging from fixed wing and VVIP aircraft to unmanned vehicles. The RPCU serves these emerging needs while also providing the cost and weight reductions that are fundamental requirements across the aerospace industry,” said Kellsey Justus, Vice President of Airborne Power and Control at Astronics AES.

The RPCU converts aircraft power from AC to DC, while
improving the efficiency of the electrical system from a typical
85% to 94% to deliver more available power at the same rating.
Astronics’ introduction of the RPCU will initially include two
variants, a 250A and a 150A unit. The 150A version eliminates
the need for an internal fan to provide greater installation
flexibility, such as in locations near a mission system operator or in a VVIP aircraft cabin. The RPCU operates through variable frequency and voltage inputs while tightly controlling the output voltage.

With over 50 years of experience in power management, Astronics AES has developed patented intelligent power management systems flying on various aircraft to date. Located in Kirkland, Washington, Astronics AES is an industry-leading manufacturer of aircraft electrical power systems, including power generation, distribution, and control. For more details, visit Astronics.com.

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Posted by on Sunday, April 8, 2018 at 4:28 am 
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SKYdeals Will Present the First Solution of Inflight “Shoppertainment” at the Aircraft Interiors Expo in Hamburg

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Paris, France | April 4, 2018–The start-up SKYdeals will attend the Aircraft Interiors Expo in Hamburg from 10th – 12th April 2018 on booth #3C30.

SKYdeals will showcase the first solution of inflight “Shoppertainment” in the world.

On this occasion, the two founders, also members of the APEX* association, will have the opportunity to showcase to main airlines representatives, their concept and its advantages as a new source of additional revenues and as an innovative passenger experience.

Every day, 8 million people around the world travel by plane and thanks to Inflight broadband, it’s now possible to reach these passengers in real time, and to interact with them.

SKYdeals is the first platform dedicated to this population, a marketplace where brands and service providers can offer, directly to passengers, highly targeted event-driven sales and private sales.

This e-commerce platform gives a double benefit for airlines:

With the development of onboard Wi-Fi, SKYdeals relies on a fast-growing market. Indeed, the market of inflight broadband will reach $130 billion, resulting in $30 billion of additional revenue for airlines by 2035, compared to $1 billion in 2018**. Half of these revenues will be dedicated to e-commerce, advertising and premium content.

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Posted by on Sunday, April 8, 2018 at 3:59 am 
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AIX, Astronics, Lufthansa and More News

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IFExpress is looking forward to seeing you at AIX in Hamburg  next week. If you need to reach us please send a text directed to our Editor, Patricia Wiseman at +1 206 229 7899. We anticipate many new product developments and innovations! Lets get started:


AIX

Aircraft Interiors Expo (AIX), the global event that showcases the leading innovations in the passenger experience, is creating a platform for further innovation at this year’s show with the launch of an Ideation Hub. The Hub, will allow attendees from across the supply chain to synthesize future innovative ideas and collaborate on key issues relating to passenger experience. This is just one of the new features at this year’s show, which returns to the Hamburg Messe from 10th – 12th April 2018. The sessions will take inspiration from ‘related worlds’, along with trends and technology from other industries, to generate ideas that will seek to provide the customers of tomorrow with a more seamless passenger experience. Polly Magraw, Exhibition Director of the Aircraft Interiors Expo, says: “The Aircraft Interiors Expo has become known as the global showcase for innovation in the passenger experience. The Ideation Hub we are introducing this year will take this to the next dimension as we work with attendees including engineers, designers and innovators to foster collaboration within the industry at AIX.

Innovations on display

Many exhibitors will be showcasing product innovations at this year’s show, including:

CabinSpace LIVE Seminar Theatre and Crystal Cabin Awards showcase

Other enhancements for AIX 2018 include an expanded FlightGlobal CabinSpace LIVE programme, where attendees will have the opportunity to hear industry leaders discussing the latest trends and insights on major industry topics on 10th and 11th April 2018. These include ‘consolidation and the interiors supply chain’, ‘the future of inflight entertainment’, and‘predictive maintenance and the connected aircraft’, with speakers from leading companies including Lufthansa Technik, Delta Airlines, Hong Kong Airlines and Bluebox Aviation, along with a market outlook briefing from FlightGlobal’s Ascend consultancy.On 12th April at 11am, attendees will be able to see for themselves the innovations showcased at this year’s Crystal Cabin Awards in the CabinSpace Live Seminar Theatre, Hall B3 Upper, as the eight winners will present their winning concepts. Both events will take place in the CabinSpace LIVE Seminar Theatre in Hall B3 Upper.

Passenger Experience Conference

 The show-starter for AIX is the Passenger Experience Conference on 9th April, which brings together senior strategists from airlines, rail companies and from across the industry supply chain to holistically explore the latest passenger experience thinking with their peers. Visitors to the event will hear from leading speakers including Adam Wells, Head of Design at Virgin Galactic, Paul Priestman, Director & Chairman of PriestmanGoode, Célia Geslin, Head of Product & Customer Experience at Joon, David Lavorel, Chief Executive Officer of SITAONAIR, David Bartlett, Chief Technology Officer at Panasonic Avionics, Steve King, Chief Executive Officer of Black Swan Data, and Scott Savian, Executive Vice President ZEO at Zodiac Aerospace.

In addition to keynotes on the topics of ‘New frontiers for transport and passenger experience’, ‘Disruptive possibilities and their impact on the airline industry’, ‘Creating the world’s first spaceline’, and ‘Future Horizons’, the PEC will feature focused breakout sessions exploring ’Convergence and Mobility’,’ Flexible & Sustainable Thinking  and ’Personalizing the passenger journey’.

Passenger Experience Week

AIX is co-located alongside the World Travel Catering and Onboard Services Expo (WTCE) and Passenger Technology Solutions (PTS), a new event for 2018 showcasing and exploring the latest technology trends that are transforming the passenger journey. Together the three events, along with the Passenger Experience Conference (PEC) on 9th April, form Passenger Experience Week. Each year, Passenger Experience Week attracts more than 18,000 attendees from across the world, along with over 2,000+ VIP airline attendees from 260 unique airlines and lessors.

 


Astronics

Astronics Corporation (NASDAQ: ATRO), a leading provider of advanced technologies for the global aerospace, defense and semiconductor industries, announced that its wholly owned subsidiary, Astronics Advanced Electronic Systems (AES), received its first line-fit certification of the new EmPower® UltraLite in-seat passenger power system on a Boeing 737 Max 8 aircraft for TUI Airlines.


Lufthansa Group

The Lufthansa Group is in an excellent position to be successful in in-flight entertainment (IFE) and aircraft digitalization: Lufthansa Systems, Lufthansa Technik and Retail inMotion are collaborating closely to drive the digital transformation above the clouds and enable passengers to have a modern and positive travel experience. The companies present their solutions for in-flight entertainment, connectivity, shopping and other digital on-board offerings at this year’s Aircraft Interiors Expo (AIX) in Hamburg from April 10 to 12. According to the motto “One World of IFEC services”, Lufthansa Systems and Lufthansa Technik will be at booth #4B11 and booth #6B80.

Supporting an IFE product for an airline with a significant fleet takes a professional support organization and adequate resources – like the one offered by the Lufthansa Group. It is something most of the smaller companies with IFE solutions cannot deliver. “I have witnessed a trend toward professionalization in the industry, and I am sure that over the next two to three years we will see a huge consolidation in the market for wireless IFE solutions with only a handful of providers surviving”, says Jan-Peter Gaense, Head of Passenger Experience Products & Solutions at Lufthansa Systems. “Together with our Group partners we are in an excellent position to serve our customers.”

One highlight at this year’s trade fair will be the new Power-&-Safe solution for BoardConnect Portable. This solution was developed by Lufthansa Technik in close cooperation with Lufthansa Systems. In Hamburg, both companies show for the first time using a life-size model how the BoardConnect Portable Mobile Streaming Unit (MSU) can be stowed in a safe inside the overhead storage compartment. Placing an additional power supply has eliminated the need for battery replacement. The solution is currently being installed at Air Europa.

Collaboration with Retail inMotion

Most passengers want personalized services on board an aircraft – easy to use and with relevant content. With that in mind, Lufthansa Systems and Retail inMotion will, for the first time, demonstrate the integration of the BoardConnect open aircraft IT platform with Retail inMotion’s e-commerce solution at this year’s AIX. One of the platform’s features allows passengers to create a personal profile, which the software uses to suggest personalized content. The longer the profile is used, the more the algorithm learns and the better the content recommendations become. The Retail inMotion platform is powered by Vector, its proprietary on-board retail management software. Vector is a comprehensive solution for on-board retail that includes a suite of modules for onboard payment processing and various back-office functionalities.

BoardConnect enables passengers to use streaming technology during a flight to access an airline’s entertainment program on their own devices. The product suite includes three hardware versions: In addition to the permanently installed classic BoardConnect solution, there is the flexible BoardConnect Portable version and the BoardConnect Plus connectivity solution. The BoardConnect 5.0 open aircraft IT platform runs on all three versions. Thanks to its modern docker technology, the software enables digital services from partners to be integrated easily and quickly. A demo at the booth shows how easy and fast new applications can be integrated using Docker technology. Lufthansa Systems is also providing content such as movies, TV series, music and magazines with its BoardConnect Media Services. All products work in perfect harmony with each other and can be acquired separately or in combination.

Jan-Peter Gaense, Head of Passenger Experience Products & Solutions at Lufthansa Systems, will take part in a panel discussion on „Making IFE accessible for everyone“ (Wednesday, April 11, 11:30 am to 12:30 pm). Free online registration is required at https://www.flightglobal.com/events/aircraft-interiors-expo/forecast-sessions-2018/.


Airbus

Aegean ‎Airlines, the biggest airline in Greece, has signed a memorandum of understanding (MoU) with Airbus to purchase 30 A320neo Family aircraft comprising of 20 A320neos and 10 A321neos. The airline will also acquire a significant number of new A320neo family aircraft from leasing companies.  Aegean currently operated a fleet of 46 Airbus aircraft (37 A320s, 8 A321s and 1 A319). The A320neo Family incorporates the very latest technologies including new generation engines and Sharklets, which together deliver at least 15 percent fuel savings at delivery and 20 percent by 2020. With some 6,000 orders received from nearly 100 customers, the A320neo Family has captured some 60 percent share of the market.

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Posted by on Tuesday, April 3, 2018 at 3:24 pm 
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Astronics Advanced Electronic Systems Awarded Aircraft Power Contracts with Multiple Asia-Pacific Airlines

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Over 500 Narrow-Body Aircraft to Install EmPower®
Passenger and Flight Deck Power Systems

East Aurora, NY | April 2, 2018– Astronics Corporation (NASDAQ: ATRO), a leading provider of advanced technologies for the global aerospace, defense and semiconductor industries, announced today that its wholly owned subsidiary, Astronics Advanced Electronic Systems (AES), has been selected by multiple Asia-Pacific airlines to install the EmPower® in-seat power and flight deck power systems.

Several major airlines in Asia will install the EmPower systems from 2018 to 2025, including two Chinese low-cost carriers. These recent awards will place in- seat power within 500 additional narrow-body aircraft serving the Asia-Pacific region. The installations are scheduled on both Boeing and Airbus aircraft.

Multiple Asia-Pacific airlines will install in-seat power systems from Astronics AES on more than 500 narrow- body aircraft.

The systems include various EmPower configurations,
including 110V 60Hz and high-power (2.1A) USB for use with laptops and other personal electronic devices (PEDs), such as iPads® and smartphones. The Flight Deck Power System includes high-power (2.1A) USB as well 110VAC to power electronic flight bag tablets.

“Airlines throughout the Asia-Pacific region continue to invest in upgrading and expanding their narrow-body fleets, incorporating a ‘bring-your-own-device’ entertainment strategy that requires convenient access to power,” said Peter J. Gundermann, President and CEO of Astronics Corporation. “Astronics is honored that these airlines continue to select our EmPower system solutions to power the information devices used by crews in the cockpit plus the personal electronic devices used by passengers in the cabin.”

For more than 20 years, Astronics has developed and delivered intelligent power management systems to the world’s aerospace industry. With more than one million outlet units delivered, the patented EmPower® in-seat power system is currently in service with over 230 airlines.

Located in Kirkland, Washington, Astronics AES is an industry-leading manufacturer of aircraft electrical power systems, including power generation and distribution. For more details on aircraft electrical power, visit Astronics.com.

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Posted by on Monday, April 2, 2018 at 3:18 pm 
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Jeju Air Commits to SITA’s Horizon Passenger Services System

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South Korea’s first low cost carrier to continue using flexible PSS as it grows business

Jeju Island, South Korea | March 22, 2018– Jeju Air, South Korea’s first low cost carrier, has extended its partnership with SITA for Horizon® Passenger Services System (PSS) to support its business growth. The new multi-year deal, with global IT provider, SITA, includes key components, such as pricing, ancillary revenues, passenger preferences, e-commerce channels and local language services. The airline is also adding SITA’s Horizon® Business Intelligence which offers comprehensive data analysis to identify, evaluate and act on trends, challenges and opportunities.

Jeju Air began its operations in 2005 and SITA’s PSS has been an integral part of the airline’s operations from the start. Since then, Jeju Air has grown and continues to grow exponentially, and is using extensive PSS functionalities to support their sales and distribution strategies. SITA’s PSS is well positioned to serve Jeju Air’s passenger management services and operations and is future-proofed to support the airline for the coming years.

Seok-Joo Lee, CEO, Jeju Air said: “Renewing with SITA is good for our business because Horizon PSS provides us with a flexible and value-based passenger services system. I have no doubt that it will continue to allow us to expand internationally while remaining aligned to our core values, because it is an agile solution that fits our business model well.

“The new advanced business intelligence services will help us find new opportunities to improve the passenger experience, while making intelligent decisions on strategic and operational issues. On top of that, the strong working relationship and support from the SITA local team is very much appreciated.”

Jeju Air has a fleet of more than 30 Boeing 737-800s, with plans to expand to 50 over the next two years as demand for low cost travel increases, both within South Korea and across the region. As the airline grows, its IT infrastructure will also need to expand to ensure it continues to be efficient and cost-effective.

Sumesh Patel, SITA President, Asia Pacific, said: “We are very pleased to be supporting Jeju Air as it grows and that’s a role we’ll continue playing. As well as the Horizon PSS functionality that we’re already providing, the Horizon Business Intelligence will enable the airline to unlock the value of its data. Looking ahead, we can also add further modules, such as self-service applications, social media connectivity and other upgrades. In this way Jeju Air can be confident that we will support their evolving business needs.”

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Posted by on Tuesday, March 27, 2018 at 3:05 pm 
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SITA Positioned to Help India Lead the Way in Introducing 100% Biometric Air Travel

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Leveraging India’s Aadhaar system will create the world’s most efficient travel system

Air Transport IT Summit, Jaipur, India | March 22, 2018– With its leading Smart PathTM biometric solution for ID management now rolled out globally, air transport IT provider SITA is well poised to deliver a seamless, paperless travel experience for passengers across India.

SITA has already shown the benefits of using biometric technology to automate passenger identity checks at airports across the world – from the USA to Australia – and is well positioned to help unlock the full benefits of seamless, biometric travel across India.

Maneesh Jaikrishna, SITA Vice President Indian Subcontinent, Eastern & Southern Africa, speaking at the Air Transport IT Summit in Jaipur, said: “Leveraging India’s national Aadhaar biometric identity system – one of the biggest in the world – together with our proven common-use and Smart PathTM technology, SITA will be able to deliver a seamless biometric experience across all airlines and airports – both domestic and international – in India. This would allow passengers to use their biometric identity no matter where they travel.”

SITA is already successfully helping airports and airlines incorporate biometrics into their existing infrastructure and government systems. According to Biometrics for Better Travel: An ID Management Revolution, a SITA report published this week, airlines and airports are increasingly investing in various forms of biometric technology. Over the next three years, 63% of airports and 43% of airlines plan to invest in biometric ID management solutions.

In the USA, SITA is using facial biometrics to help passengers flying with British Airways from Orlando International Airport (MCO) to London Gatwick to quickly board where all that is needed is a photo – no passport, no boarding card. The system integrates the US Customs and Border Protection’s (CBP’s) and airline’s IT systems to authorize boarding while completing necessary US exit checks in a single process. SITA is providing a similar solution to JetBlue at Boston’s Logan Airport.

At Australia’s Brisbane Airport, SITA has introduced its Smart Path™ technology which allows passengers to register their biometric details at a self-service kiosk at check-in and then, when ready to board, use an automated boarding gate to be verified using face recognition technology to access the aircraft.

SITA’s vision for the future strongly supports India’s Ministry of Civil Aviation’s decision to work with the air transport industry to create a “digitally unified flying experience”. Citizens’ national biometric identification cards and foreigner’s passports could be linked with the databases of airlines, airports and other stakeholders to deliver a seamless, secure travel experience at every step in the journey.

Hani El-Assaad, SITA President, Middle East, India and Africa, said: “In many respects, India is leading the way with the use of biometrics in all walks of life. We feel this presents an opportunity for the Government of India to work with the air transport industry and lead the way to drive new efficiencies in passenger processing and establish India as the world’s most efficient travel system.”

Aadhaar, India’s biometric identity system, has over one billion enrolled members. Indian passengers have shown greater willingness to use biometrics to speed up their journey through the airport. Research published in SITA’s  2017 Passenger IT Trends Survey showed that 70% of passengers in India said they would definitely use biometrics if given the option, removing the need to show a passport or boarding card at key points in the airport. This was well above the global average of 57%.

Maneesh Jaikrishna, said: “Many travelers are comfortable with the use of biometrics and see the benefits of using them throughout their journey. This aligns perfectly with the need to find more efficient ways to manage rising passenger numbers. There is little doubt that this technology is the key to resolving India’s constraints on airport infrastructure.”

India is expected to see passenger numbers grow by 337 million over the next 20 years to 2036, more than tripling from the 141 million passengers in 2016, according to IATA’s 20-year Air Passenger Forecast.

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Posted by on Tuesday, March 27, 2018 at 3:02 pm 
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SITA to Provide Better Oversight of Baggage at 15 Airports Across India

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Airports Authority of India to use SITA BagManager to improve baggage handling at airports

Air Transport IT Summit, Jaipur, India | March 22, 2018– The Airports Authority of India (AAI), which manages 126 airports across India, has expanded SITA’s baggage management solution to 15 airports. SITA’s BagManager will provide the airports with real-time information on the status of passengers’ baggage, significantly reducing the chances of baggage mishandling.

This follows the implementation of SITA’s BagManager at Kolkata and Chennai Airports in 2015 and is in line with the AAI’s vision of rolling out standard airport infrastructure across all their airports to drive greater efficiency across the airport network. The implementation of SITA’s baggage solution will also help AAI’s customer airlines progress towards complying with IATA Resolution 753 by tracking bags across key points in the journey.

The 15 airports are Trivandrum, Calicut, Mangalore, Tirupati, Chennai, Madurai, Kolkatta, Goa, Lucknow, Jaipur, Amritsar, Leh, Chandigarh, Trichy and Ahmedabad.

As part of the expanded agreement, the AAI will also deploy SITA Airport Management Solution to two further airports – Goa and Lucknow airports – taking the total number of India airports using this technolgy to 12. SITA Airport Management Solution is a suite of integrated software applications designed to support and enhance airport operations from landside to airside, from landing to take off. With SITA Airport Management Solution, the airports will have access to real-time data to better anticipate, plan and control their operations.

Guruprasad Mohapatra, Chairman of Airports Authority of India, said: “As passenger traffic increases across India, we need to be smarter in the way we manage our airports and smart technology is the answer. SITA’s experience in India and its solutions make it possible to manage our network of airports in a more efficient and effective way, delivering a better service to our passengers while accommodating rapidly rising passenger numbers.”

The AAI continues to invest in new airport infrastructure and technology across India to meet growing passenger traffic. India is expected to become the third biggest passenger market by 2025 with more than 400 million passengers a year. This investment includes new development works at Lucknow, Deoghar, Rajkot and Allahabad airports.

Maneesh Jaikrishna, SITA Vice President Indian Subcontinent, Eastern & Southern Africa said: “India has long been an important market for SITA. With our sharpened focus on delivering solutions at the airport – including passenger processing and baggage management – we are able to support AAI with new technologies that make it easier to operate their airports and deliver a great passenger experience.”

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Posted by on Tuesday, March 27, 2018 at 2:59 pm 
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Experience the Latest Audio Products from IFPL at AIX 2018

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Isle of Wight | March 27, 2018– IFPL will be demonstrating their latest audio products at AIX Hamburg in addition to their broad range of products that are now flying on the majority of aircraft around the world.

IFPL are a world leader in audio jack technology, enhancing the customer experience and providing a competitive total cost of ownership to the airline. The audio jack is a critical component in the IFE system, so delivering high quality sound, with high unit reliability and designing the unit to mitigate Customer Induced Damage (CID) is vital in maintaining customer satisfaction. To this end, IFPL has developed proprietary technology that differentiates their audio products in the market. These include:

IFPL’s original Long Life Audio product line delivers a highly robust and reliable audio jack designed to minimise CID. The design, high quality materials used, testing to over 100,000 insertions ensure that these jacks are robust. IFPL use this Long Life technology for single, double and triple jacks. Additionally, IFPL’s design ensures that some dual and triple pin socket can also work as single pins, ensuring additional redundancy in the dual and triple pin solutions.

Rapid Fit technology delivers a solution for rapid on-wing maintenance. Rapid Fit has been designed with a replaceable cassette that house the jacks, whilst keeping the high-cost electronics in the main housing. This enables the lower cost part of the cassette to be simply swapped out on-wing in typically less than 30 seconds.

Integrated Noise Cancelling Audio Module (INCAM) technology allows noise cancelling in the jack rather than the headset, allowing all passengers to enjoy noise cancelling technology with a simple addition of a low-cost microphone in the headset. This keeps the headset cost low whilst providing a significantly enhanced audio experience for the passenger.

IFPL’s patented MagSignal technology virtually eliminates CID. The headset can be pulled from any angle and simply detaches from the magnetic plug without damaging the jack or the headset. This extends the life of the headset and the jack and avoids CID. The floating magnets ensure a signal is maintained at all times during turbulence and vibration. This technology has been tested to over 250,000 attachments and detachments.

Push Through Pin ensures the jack does not have to be replaced if a pin gets broken in the jack. The pin can simply be pushed through and collected in a reservoir at the back of the jack. This reservoir has been known to hold as many as 12 broken pins.

IFPL’s established range of audio products and solutions will be on display and the team from IFPL will be on hand to discuss any requirement that visitors to AIX 2018 may have.

Visit IFPL at Booth 4B20.

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Posted by on Tuesday, March 27, 2018 at 2:47 pm 
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India’s Newest Airport Turns to SITA for Passenger Processing Solutions

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MIHAN opts for SITA’s common-use and baggage solutions

2018 Air Transport IT Summit, Jaipur | 23 March 2018 —SITA continues to play a vital role in supporting the rapid growth of India’s air transport industry, providing key technology solutions to one of the country’s newest airports. The Multi-modal International Cargo Hub and Airport at Nagpur (MIHAN) has turned to SITA to provide passenger processing solutions for check-in and boarding, as well as baggage tracking.

Air passenger numbers in India have consistently seen double-digit growth over the past few years, significantly outperforming the global average. The country is on target to become the third-biggest aviation market by 2025. SITA has long supported the industry in India and MIHAN joins a vast footprint of airports and airlines across India using SITA technology.

As part of the new agreement, MIHAN is deploying SITA’s common-use technology, enabling airlines and their handling agents to access their IT applications in real-time on shared common-use equipment. SITA’s Common Use Terminal Equipment (CUTE) and Common Use Self Service (CUSS) allows any airline to use any agent desk, gate position or self-service kiosk for passenger check-in and bag drop.

The airport will also deploy SITA’s baggage tracking solution.  Worldwide, bags get mishandled every day which causes disruption for passengers and costs the industry billions of dollars but by providing real-time information on baggage status, SITABagManager will allow MIHAN to accurately track passengers’ bags and significantly reduce the likelihood of them being mishandled.

V.S Mulekar, Senior Airport Director, MIHAN Airport, said: “MIHAN is the single biggest publicly-funded development project in India. It is essential we have the right technologies in place to make sure the airport’s operations are highly efficient from day one and that they are future-proofed for our growth. SITA’s technology has proven successful in other airports in India and across the world and I have no doubt it will ably support MIHAN’s requirements.”

MIHAN is the biggest economic development project currently underway in India. The project aims to exploit the central location of Nagpur and convert the present airport into a major cargo hub with integrated road and rail connectivity. The airport is expected to accommodate up to 14 million passengers once completed in 2035.

Maneesh Jaikrishna, SITA Vice President Indian Subcontinent, Eastern & Southern Africa, said: “SITA’s solutions will allow the airport to cater to increasing traffic without having to invest in building additional infrastructure. At the same time, they will be able to provide best-in-class facilities for airlines and passengers alike. This is part of our commitment to making India not only one of the biggest aviation markets, but increasingly more efficient and passenger friendly.”

 

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Posted by on Tuesday, March 27, 2018 at 2:43 pm 
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Beijing Capital International Airport Boosts Capacity with SITA Self-Service Tech

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Largest airport in China chooses SITA kiosks for Air China passengers

Beijing | March 27, 2018– Beijing Capital International Airport (BCIA), which handles more than 95 million passengers a year, has chosen air transport IT specialist, SITA, to provide technology to boost capacity. Asia’s busiest airport is using SITA’s self-service kiosks for passenger check-in services on all Air China domestic flights departing from Terminal 3. The new kiosks are designed to support the wide range of travel documents typically used by passengers on these flights.

BCIA will use up to 70 SITA AirportConnect® Kiosks to help Air China process passengers faster, while freeing up airport and airline staff to focus on other aspects of the passenger experience. They feature boarding-pass and bag-tag printers; passport and Chinese ID card readers; and large user-friendly screens. Uniquely, they support a wide range of travel documents including those of Hong Kong/Macau and Taiwan residents travelling to mainland China, as well as ex-pats who reside in China permanently.

Ms. Li Lei, Terminal Management Department, Beijing Capital International Airports, said: “SITA’s technology plays an integral role in helping us realize our ambitions to implement a truly end-to-end self-service experience for our passengers. The new self-service kiosks with the Chinese card reader functionality is a big bonus for Air China’s passengers. Flexible technologies like this help us transform and improve the passenger experience across the airport.”

With rising passenger numbers, BCIA continuously looks to technology to maximize efficiencies. The development of end-to-end self-service has a particularly important role to play.

May Zhou, VP, and General Manager of SITA China, said: “We’ve had a strong relationship with both Beijing Capital International Airport and Air China for a long time now. It’s great to see SITA being recognized for its high quality daily operations and maintenance at the airport. These self-service kiosks will drive efficiencies at the airport and together they will process close to 20,000 passengers per day. Saving passengers’ time is a win-win for everyone.”

The self-service kiosks make use of the existing CUTE platform SITA has deployed at BCIA, making the implementation process labor- and time-efficient. Although primarily for use by Air China, the kiosks can also be used by other domestic airlines that use Air China ground handling solutions.

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Posted by on Tuesday, March 27, 2018 at 2:29 pm 
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DRM-Protected Movies Soon to be Available in Browsers Without App

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Lufthansa Systems and castLabs are working on new technology that allows movies to be played in a browser on iOS devices

Raunheim, Germany | March 19, 2018– Lufthansa Systems, with its wireless BoardConnect IFE solution, and partner castLabs will soon enable browser-based playback of DRM-protected movies on iOS devices. DRM stands for Digital Rights Management and regulates the copy protection of digital movie files. This new technology means that passengers will no longer need to pre-install an app to enjoy movies and TV series on their own iOS devices while on board a flight.

The latest version of iOS from Apple, 11.2, allows protected video content to be played on smartphones and tablets in the Safari browser. Previously, this was only possible with the help of a separate player app. “If passengers can simply enjoy our entertainment offering on their own devices as they wish instead of having to install an app before departure, we believe this will increase the number of users,” said Jan-Peter Gaense, Head of Passenger Experience Products & Solutions at Lufthansa Systems. “This not only improves the passenger experience but also creates a larger potential target audience for the airline’s advertising activities and ancillary revenue opportunities. Airlines also benefit from greater usability, as they no longer need to offer a separate app for their entertainment offerings.”

Different operating systems and device suppliers currently use different encryption formats for video file copy protection. This means that the same content has to be stored in several different formats for all passengers to be able to access it regardless of which device they are using. The new DRMtoday Onboard solution from castLabs changes all that. castLabs uses the Common Media Application Format (CMAF), which has a secure encryption converter. This means that airlines will only need to store a single encrypted video file on the aircraft for each movie or TV series that can then be safely used on any device.

“We are delivering technology that makes DRM-protected movie files playable on all devices, and in BoardConnect, Lufthansa Systems has a proven and comprehensive IFEC solution with which to provide its entertainment offering – a perfect combination,” said Michael Stattmann, CEO of castLabs.

Both companies are currently working on integrating DRMtoday’s new functionality into BoardConnect to give passengers app-free access to onboard entertainment in the future. Passengers simply connect their own devices to the aircraft’s WiFi and are automatically taken to the airline’s entertainment homepage. From there, they can watch all content through their browser, regardless of their device’s model and operating system.

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Posted by on Tuesday, March 20, 2018 at 2:45 pm 
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Panasonic, PTS, SITAONAIR, and Other News

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Before we start your IFExpress Hot Topic, we wanted to remind readers (especially advertisers) that AIX is coming soon and If you have show info you want to pass along, we are at your service! Now, lets get IFExpress started with some satcom deeds from Panasonic (see the above image):

Panasonic

Panasonic Avionics Corporation (Panasonic) and APT Mobile Satcom Limited (APSATCOM) announced a major evolution in connectivity for mobility markets – Extreme Throughput Satellite (XTS) service. APSATCOM is an affiliate of APT Satellite Company Limited (APT), the operator of the APSTAR satellite constellation.  With this new satellite, the companies are building on a long-standing and successful capacity relationship.

The new satellite, APSTAR-6D, gives Panasonic the capacity to meet the needs of its customers and to position itself for sustained growth in the region. In addition, Panasonic will continue to optimize its global network and add more state-of-the-art satellite capacity in high-density regions to ensure industry-leading performance everywhere its customers fly.

APSTAR-6D was jointly designed by APSATCOM and Panasonic to best serve Panasonic’s connectivity customers. It is tailored to put capacity where it is most needed, rather than spread evenly over the Earth. APT has provided technical support in design and project management, and will provide satellite operation after launch. This XTS satellite will provide Panasonic customers with multiple gigahertz of new Ku-band capacity over China and high-density routes around East Asia including Tokyo, Seoul, Beijing, Shanghai, Hong Kong, Malaysia, Singapore and Indonesia using narrow XTS spot beams.

In addition, APSTAR-6D provides HTS coverage over the full field of view of the satellite including the Pacific Ocean, Indian Ocean, Australia and the Southern Oceans down to Antarctica.  This includes areas not served by any other HTS satellite.  Tailoring the capacity to areas of demand will provide Panasonic customers with better service, unprecedented coverage and the ability to dramatically increase throughput. One of the markets to benefit the most from XTS service is air transport.  Today, 21 Asian carriers, representing over 800 aircraft, have already selected Panasonic for connectivity service, including many of the region’s leading airlines, such as Air China, All Nippon Airways, Cathay Pacific Airways, China Airlines,China Eastern, China Southern, EVA Air, Garuda Indonesia, Hainan Airlines, Hong Kong Airlines, Japan Airlines, Singapore Airlines, Thai Airways and Xiamen Airlines.  In addition, other leading airlines around the world that are Panasonic connectivity customers will use this advanced satellite capacity as their aircraft fly routes to and over Asia.

Hideo Nakano, Chief Executive Officer of Panasonic Avionics Corporation, noted: “Today is a milestone moment as Panasonic leads the industry with plans for the next evolution in inflight connectivity. Targeted, flexible use of extreme high throughput capacity ensures that Panasonic can meet the needs of our airline customers for cost-effective and reliable high bandwidth services well into the future.”

This XTS satellite will be integrated into Panasonic’s recently launched third generation communications network, which is built to meet the growing connectivity demands of airlines and their passengers.  This flexible network is designed to place capacity where it’s most needed across the globe to meet demand.   Panasonic’s third generation communications network supports the provision of services such as fast internet, video streaming, VoIP applications, improved TV picture quality and broader channel choice, 4G phone services, and greater bandwidth for crew applications.  The network is backed by Panasonic’s new Customer Performance Center, which drives improved network performance, greater reliability, and faster response and resolution times, along with business intelligence tools and reports that provide customers with the data and analytics to deliver and monitor targeted pricing and advertising campaigns.

Today, approximately 2,000 aircraft flying routes all around the world use Panasonic’s global high-speed inflight connectivity service. The company expects more than 10,000 aircraft to be connected to its world-class global high-speed communications network by 2025.


AIX – Passenger Technology Solutions

Passenger Technology Solutions (PTS), the brand new event focused on how technology can help create a seamless passenger journey, has today revealed the major companies and cutting-edge start-ups that will speak at the inaugural show.

The event, which takes place in Hamburg from 10 – 12 April, will explore how technology can be ‘in the DNA’ of the passenger journey, featuring speakers including Jorge De Luis Sierra, Cabin Interior Design Manager, Airbus, as well as representatives from Norwegian and US rail operator Amtrak.

PTS will also feature some of the most exciting disruptors and pioneers in the industry, with contributions from social listening experts Black Swan Data, design consultancy Reaktor and brand experience management agency branding.aero.

In addition to exploring travel’s most topical technologies, PTS will also showcase best practice: for example, the newly reopened Changi Airport, where the entire passenger journey is designed to be seamless and automated.

The event is co-located with existing events Passenger Experience Conference, Aircraft Interiors Expo and World Travel Catering and Onboard Services Expo, and is designed to offer a holistic view of the passenger experience, with speakers tackling trends such as big data, biometrics and artificial intelligence. Archana Sharma, Exhibition Director, Passenger Technology Solutions, said:

“Our program brings together established companies and brand new players to explore the most exciting and significant trends shaping travel today.It is designed to take attendees on a journey into the future, inspiring and educating them on how technology can create a truly seamless passenger experience. “We look forward to welcoming our speakers to Hamburg and to working with them in the meantime to ensure that the first show is a huge success.”

Gillian Jenner, Editorial Director, Passenger Technology Solutions, said: “My experience putting together speaker programs in this space goes back many years, but curating the line-up for PTS has been especially interesting. It has been an opportunity to ‘zoom out’ from specific technologies and trends to consider what these innovations can achieve when combined. “It is this focus on the bigger picture that I believe makes PTS a must-attend for anyone involved with passenger experience – whether in aviation, rail or one of the many other services that shape the journey.” For more information about the educational program at Passenger Technology Solutions, visit: www.passengertechnologysolutions.com/programme.

 


SITAONAIR

SITAONAIR is delivering a next-generation connected aircraft ‘smart core’ that will significantly enhance airline data communications and operations. The company has partnered with Astronics Ballard Technology to provide an integrated product solution using their new webCS® Wireless Aircraft Communications Server along with SITAONAIR’s e-enabled application software. This closely-integrated software and hardware solution greatly reduces deployment complexity and will bring even greater value to SITAONAIR’s airline customers – delivering enhanced capabilities and operational efficiencies – empowering airlines to realize the promises of the connected aircraft. The ‘smart core’ brings together the vast connected aircraft data collected by SITAONAIR’s e-Aircraft® DataCapture solutions for cockpit, cabin, and aircraft operations. It then distributes this SITAONAIR-processed data onboard using Astronics Ballard Technology’s flexible webCS, a smart AID/server/router that securely bridges avionics data with wired and wireless networks in a single compact box. Today’s offering of an integrated product will further enhance airline customers’ data management approach. The combination of SITAONAIR’s established portfolio of passenger, crew and flight operations solutions with Astronics Ballard Technology’s innovative hardware and strong technical expertise in the area of aircraft avionics interfacing, will form a central pillar of airlines’ connectivity and e-enablement strategies, delivered to airlines as a managed service.

Next, An industry-leading weather-alerting feature, empowering flight dispatchers to avoid or anticipate weather disruption throughout flights, has been launched as a new feature of SITAONAIR’s AIRCOM® FlightTracker, in partnership with DTN.

Airline dispatchers using AIRCOM® FlightTracker will now be equipped to help aircraft avoid inclement weather – including aircraft-specific turbulence, icing, and thunderstorm forecasts – supporting the smoothest and safest possible flight experience for those onboard, and maximizing fuel efficiency. Already adopted by airlines operating more than 250,000 flights every month, SITAONAIR’s AIRCOM® FlightTracker is a ground-based software system delivering vital global real-time aircraft position alerting to airline operations teams. The application aggregates the best available inflight position data from a wealth of sources – including cutting-edge spaced-based ADS-B provided by FlightAware and Aireon using the Iridium NEXT satellite constellation – on a single aircraft position display. What’s more, no modifications to the aircraft are required to activate it. Interest in FlightTracker, and its enhanced, 100% global minute-by-minute update capabilities, is accelerating as the industry counts down to the ICAO GADSS 15-minute flight-tracking recommendation, coming into force in November 2018. The incorporation of DTN’s Flight Route Alerting data represents an important addition to the solution, making it indispensable to flight operators in their flight planning and flight following.


SITA

ITAPassengers flying with British Airways from Orlando International Airport (MCO) to London Gatwick are enjoying a secure and seamless departure with new biometric boarding at the gate. A quick photo is all that is needed to board the international flight – no passport, no boarding card – thanks to innovative technology. SITA, the global air transport IT provider, integrated automated boarding gates with the US Customs and Border Protection (CBP) and airline’s IT systems to allow the necessary checks and authorize boarding.

This is a joint initiative by the Greater Orlando Aviation Authority (GOAA), British Airways and CBP to incorporate the US biometric departure (exit) check for passengers as smoothly as possible. SITA, using its extensive airline and airport expertise, has ensured fast and easy implementation for the airport and airline. By merging the usual boarding procedures with the CBP biometric exit check, SITA is delivering a smooth experience for passengers.  A quick photograph taken at the gate is used to confirm passengers’ identities and authorization to travel.


Rockwell Collins

Norwegian Air will feature Arthur Collins, the founder of Rockwell Collins, as a “tailfin hero” on the airline’s Boeing 737 MAX and 787 Dreamliner aircraft throughout 2018. Collins joins over 80 other tailfin heroes depicted on Norwegian aircraft since the airline began operations in 2002.

“Norwegian is a technology-progressive airline that’s pushed aviation forward by challenging industry norms,” said David Nieuwsma, senior vice president, Information Management Services for Rockwell Collins. “It has embodied a spirit of adventure and accomplishment, which is quite fitting with Arthur Collins’ legacy.”

“Our tailfin hero program was created to honor individuals who have pushed boundaries, made a difference and inspired others,” said Thomas Ramdahl, chief commercial officer at Norwegian. “Through our partnership with Rockwell Collins, we learned of Arthur Collins’ story, whose innovative spirit reflects those characteristics, making him a perfect tailfin hero and part of the Norwegian family.”

Collins, born September 9, 1909, was an electronics enthusiast from a young age. At the age of 15, he was an avid ham radio operator making contact with other ham operators around the world. He founded Collins Radio Company in the basement of his home in Cedar Rapids, Iowa, which was formally incorporated in 1933. The company, renamed Rockwell Collins in 1973, initially designed and produced shortwave radio equipment, but has grown to become a leader in cockpit, cabin, communication and connectivity solutions provided by nearly 30,000 employees worldwide. His full story can be found here. 


Thales

GSA and Thales launch the EDG²E project to further optimize aviation navigation with Galileo. The European Union’s Global Navigation Satellite Systems Agency (GSA) has officially launched the EDG²E project (Equipment for Dual frequency Galileo GPS and EGNOS) with a consortium led by Thales. This four-year project intends to develop a dual-frequency multi-constellation receiver, enabling enhanced navigation capabilities, support standardization and certification preparation.  The consortium includes Thales, Thales Alenia Space and ATR, as well as contributions from Dassault Aviation and the French Civil Aviation Authority (DGAC).


Other News

 

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Posted by on Tuesday, March 13, 2018 at 5:33 pm 
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Experience the Latest Integrated Power Products from IFPL at AIX 2018

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Isle of Wight | March 8, 2018–

Inflight Entertainment and Connectivity (IFEC) specialists IFPL will be showcasing their latest USB power solutions at AIX 2018 in Hamburg.

IFPL has focused its USB development on enabling airlines to easily transition from USB Type A to Type C, the development USB-Power Delivery and designing a modular architecture that enables seamless seat integration. As seats are getting thinner, there are fewer options for the traditional designed power outlets to be integrated in an ergonomic and aesthetic way. Collaborating with seat OEMs, IFPL has designed their modular architecture for seamless seat integration and has taken the traditional single unit design and split it into two modular components: a DC to DC convertor and a small USB Remote Power Outlet (RPO), therefore enabling the outlet to be integrated into areas previously impossible to do so. As the power convertor is separate from the outlet, it allows the unit to be placed in the arm, seat pan or another location providing better seat integration options for the small RPO. In addition, as the RPO is prone to customer induced damage, having a modular design means that should the RPO become damaged only the RPO is replaced and not the entire unit.

IFPL will have on display integrated USB-A and USB-C outlets that have been seamlessly integrated into the Mirus Hawk seat, whilst utilising a KID Systeme in-seat power supply. Additionally, IFPL will be demonstrating:

  • USB-A which has bi-directional insertion meaning whichever way the passenger inserts their USB-A they will always get it right, minimising Customer Induced Damage (CID) and providing 10 times the reliability. The bi-directional connector is now intended as a standard design for all IFPL products.
  • New USB-C outlets that support USB-Power Delivery and include IFPL’s Rapid Fit technology (patent pending), allowing just the non-expensive connector to be replaced should the USB-C be damaged and not the whole unit.
  • A dual USB outlet that includes a USB Type A and Type C connector, providing a solution for airlines through the transition period from USB-A to USB-C.
  • Inductive (wireless) charge solution that has been neatly integrated into a Portable Electronic Device (PED) mount design. This allows the passenger to wirelessly charge whilst watching their PED at the same time.
  • The Patent Pending USB “Charge to charge” outlet offers a clever way for airlines to charge their passengers to turn on the USB power, providing additional ancillary revenues. IFPL has enabled this through a simple upgrade of the current USB outlet and not a systemic system change.

All IFPL USB products are now available in a front and rear mount variant allowing for different installation options: the rear mount provides the ability to provide a more seamless and elegant installation into the seat, whilst the front mount addresses the more traditional approach.

IFPL has enhanced the capability of its existing 1225 unit, the 110V AC Universal Remote Power Outlet, with the addition of a high power USB-A socket and will be demonstrating the new 2011 unit on the stand.

As always, IFPL’s established range of IFEC products and solutions will be on display and the expert team from IFPL will be on hand to discuss any requirements that visitors to AIX 2018 may have.

 

 

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Posted by on Tuesday, March 13, 2018 at 3:56 pm 
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Smiles All the Way – British Airways Passengers Board at Orlando Airport with a Quick Photo

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SITA automated boarding gates speed passengers through boarding using secure biometrics

Orlando, Florida | March 8, 2018– Passengers flying with British Airways from Orlando International Airport (MCO) to London Gatwick are enjoying a secure and seamless departure with new biometric boarding at the gate. A quick photo is all that is needed to board the international flight – no passport, no boarding card – thanks to innovative technology. SITA, the global air transport IT provider, integrated automated boarding gates with the US Customs and Border Protection (CBP) and airline’s IT systems to allow the necessary checks and authorize boarding.

This is a joint initiative by the Greater Orlando Aviation Authority (GOAA), British Airways and CBP to incorporate the US biometric departure (exit) check for passengers as smoothly as possible. SITA, using its extensive airline and airport expertise, has ensured fast and easy implementation for the airport and airline. By merging the usual boarding procedures with the CBP biometric exit check, SITA is delivering a smooth experience for passengers.  A quick photograph taken at the gate is used to confirm passengers’ identities and authorization to travel.

John Newsome, Chief Information Officer, GOAA, said: “This innovative boarding process is already proving popular with passengers. They simply look at the camera and within seconds the gate opens and they can board the flight. It is easy, fast and most importantly, secure. While we are currently using SITA’s gates for biometric exit with British Airways, they are common-use boarding gates so they can be easily used by other airlines at MCO.”

Raoul Cooper, Digital Airport Design Manager, British Airways, said: “Our customers are always our first priority and we want to make their journey as smooth as possible. Working closely with SITA at Orlando has allowed us to explore various ways of incorporating the US biometric exit check.  Together we have designed a really smooth and secure departure process for our customers, including children, as they leave Orlando. This complements the learning and insight we have gained in Los Angeles where a similar technology trial is under way.”

The option to board at Orlando by simply looking into a camera is available now to British Airways passengers on flight BA 2036 to London Gatwick. The trial will run for up to 90 days. Participation is optional and passengers can choose to provide their passport and other documents to an agent to board the flight. During the early days of the trial, the response from passengers has been very positive with nearly 100% of passengers opting to simply look in the camera and board the plane.

Diana Einterz, SITA President, Americas, said: “We are working closely with the US CBP, airlines and airports to test different ways of doing the US biometric exit check. This includes our recent award-winning work with JetBlue at Boston Logan International Airport, and British Airways at Los Angeles International Airport. We have designed this solution to meet the needs of all parties. It is based on industry-standard common-use gates so it can be used by any other airline at Orlando and by airlines at any other common-use airport.”

The use of biometrics is growing globally and SITA is a world-leader using biometrics to deliver secure seamless journeys for airline passengers. SITA Smart Path, which is in use in Brisbane Airport, Australia, provides a walkthrough experience from check-in to the aircraft door helping passengers fast-track through the airport.

SITA provides self-service solutions at every step of the passenger journey from check-in to boarding at airports across the world. More than 165 airlines use SITA’s passenger processing applications while its common-use systems board more than 100 million passengers per year. Today, SITA provides border management solutions to more than 40 governments across the Americas, Asia, Europe, the Middle East and Africa.

Einterz added: “SITA is the global provider to the air transport industry and we develop our solutions for airlines and airports so that they are scalable and work in multiple environments worldwide. Our integration of the automated boarding gates is being investigated with US CBP, British Airways and Orlando International Airport for speed and efficiency of passenger processing as they do accurate border checks. Our performance analysis of this trial will help all our partners evaluate how best they can use biometrics to meet their individual operational needs.”

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Posted by on Tuesday, March 13, 2018 at 3:42 pm 
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New Online Service by Hermes For Flight Search From Larnaka and Pafos Airports

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Greece | March 6, 2018– Responding to the ever-growing expectations and demands of the traveling public, Hermes Airports announces the introduction of a new online system, displaying the routes available to and from Larnaka and Pafos international airports; connecting the Cypriot airports with the rest of the world.

The mentioned service is available on Hermes Airports’ website, under the section “Flight Search” and the direct link:

http://www.hermesairports.com/en/larnakahome/destination-map-lca. Visitors to our website using this new service have the possibility to locate all the available routes offered from/to any destination around the globe, both through direct and connecting flights.

By simply adding the travel dates and desired destination via an automatic research, the system displays all the possible options or routes available to the public and transfers the user directly to the linked airline and its website in order to either to book a ticket or to further explore his/her choices, based on the airline’s specific flight schedule.

With this new service, Hermes Airports website is upgraded, offering a complete platform of information to the public which includes a lot of useful information regarding departures and arrivals, options concerning the airlines and their routes and also a variety of information regarding the services offered by Larnaka and Pafos airports and material regarding the tourism product of Cyprus.

 

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Posted by on Tuesday, March 6, 2018 at 2:47 pm 
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Immfly Brings a New Technology for Regional Carriers, and Air Nostrum Is The First Airline Adopting It In Its Full Fleet

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A variety of entertainment modules and useful digital services will be soon enjoyable by every passenger onboard Air Nostrum planes. Multiple contents will be at passenger’s fingertips, easily accessed through their own smart devices (phones, tablets and PCs).

Barcelona, Spain | February 28, 2018– Air Nostrum full fleet will soon count on Immfly’s digital services. The first CRJ aircraft equipped with Immfly’s service will take off this April. The airline based in Valencia is the first Spanish airline to install a plugged portable solution, ideal for its aircraft’s size and flight duration.

Immfly is 100% focus on providing airlines with the opportunity to digitally revolutionize the passenger in-flight experience, by designing, developing and managing the onboard digital services platform, always adapted to each airline’s needs and specifications.

Immfly identified the need for short-haul and low-budget airlines on having an economical and functional embedded onboard digital services. According to Air Nostrum aircraft’s dimensions, the portable plugged technology is a powerful solution and ideal to its airline profile. Avoids time-consuming installation ́s processes, that usually comes with fixed solutions due to the exigency of having the major Supplemental Type of Certification (STC), allows operating savings of not having to charge and swap batteries every day and involves fewer costs of installation. For all of these, Air Nostrum decided to adopt the embedded portable solution SkyCube.

With the plugged portable solution, Immfly together with Air Nostrum present “Air Nostrum Play”, the onboard digital services platform that will be available as a freemium model to its passengers. Through a set of access points installed inside the planes, passengers will be able to connect to “Air Nostrum Play” and enjoy multiple entertainment modules among other airline services.

“Air Nostrum is a highly important client for us, it will prove a new technology and with a new business model perfectly suited for regional carries. The airline performs predominantly short-flights and therefore the services will be more oriented to TV shows, series, press & news, due to the flight duration. Bringing this services to regional carriers is a before and after in the IFE industry”, explains Vincent Tomasoni, Chief Customer and Content officer at Immfly.

“We are very proud to announce this partnership with Immfly, which will allow our passengers to enjoy media contents during their flights, therefore enhancing their onboard experience. We feel especially satisfied for having developed, together with Immfly and Sirium, an innovative technological solution, hat endows our regional full fleet with the ideal technology to bring a variety of media content onboard our aircraft”, mentioned Juan Corral, the Commercial Director of Air Nostrum.

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Posted by on Tuesday, March 6, 2018 at 2:22 pm 
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Aviation Emoji’s, Astronics, Thales, Gogo, and So Much More!

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OK, Aviation Emoji’s are not the biggest news … probably not news at all, but we thought it would make a nice IFExpress rectangle so  here is where you can find them if your iMessages need them, and be sure to type “airplane” in search.

Next, we should mention that when we last reported on the forthcoming WPA3 Wi-Fi standard we received another input, this one  from Joe Winston, Senior VP Engineering at Zodiac Inflight Innovations and he told IFExpress: “Yes, we will see this on inflight Wi-Fi. The most important reason is that most inflight WiFi systems wish to be open so that any passenger can connect without having to know a password. Under WPA2, that means your data is also in the clear (typically, there are exceptions), and even if your data happens to be encrypted (like if you are browsing a web site with HTTPS), the URL that you are visiting was in the clear. Any passenger also connected to the WiFi is able to observe your traffic in the clear. With WPA3, this is fixed by using “individualized data encryption”. Even if you don’t use a password to connect, all of your traffic will be encrypted. Now other passengers can’t snoop on your Internet traffic.” Stay tuned on this one!


Now we will move onto the news.

ASTRONICS

Astronics Corporation, a leading provider of advanced technologies for the global aerospace, defense and semiconductor industries, announced that it was recently selected by Air Esurfing (ARE) to provide supplemental type certificates (STCs) plus associated products and services for aircraft connectivity systems on a variety of aircraft for Chinese airlines. The work will be performed by the Astronics Connectivity Systems and Certification group. Astronics will provide certification services to generate the antenna STC and the cabin distribution system Validation STC (VSTC) in partnership with ARE and Lufthansa Technik AG, the connectivity service provider for this project. As part of the award, Astronics will also provide adapter plates and installation kits for the aircraft. The initial award is for non-recurring engineering (NRE) costs and trial kits. Once the system is tested and approved, Astronics will support the installation of connectivity systems on up to 300 Airbus A320 and Boeing 737 aircraft from its operations center in Toulouse, France. “We continue to serve as the industry’s global, go-to partner for in-flight entertainment and connectivity (IFEC) certification services and hardware,” said Michael Kuehn, President of Astronics CSC. “This represents yet another opportunity for Astronics to provide a menu of aircraft connectivity solutions to this growing and evolving market, especially in Asia.”

Astronics Connectivity Systems and Certification (formerly Telefonix PDT and Astronics Armstrong Aerospace) provides IFEC hardware and certification services for aircraft. Astronics CSC has worked on over 100 projects for industry partners to upgrade and certify commercial and business aircraft with new passenger power systems, IFEC, navigation, communication and flight safety systems. Additionally, Astronics CSC offers proven IFEC hardware systems, flexible design platforms, high customer satisfaction, and long-term relationships with industry leaders to help make the connected aircraft a reality. For additional information on services provided by Astronics CSC, visit Astronics.com. (Air Esurfing is a fully owned subsidiary of Air Media Group.)

On a further note, the wholly owned subsidiary, Astronics Advanced Electronic Systems (AES), is expanding its CorePower® system product line with a new 28VDC Electronic Circuit Breaker Unit (ECBU). As the newest addition to its successful line of ECBUs, the new unit provides 24 channels of 28VDC power in a lightweight, compact design that simplifies electrical system complexity while improving power system flexibility. The new ECBU incorporates Astronics’ latest solid-state electronic circuit breaker (ECB) technology and offers programmable ECB outputs that can be custom configured to each mission or aircraft.


GOGO

Gogo Announced Fourth Quarter and Full-Year 2017 Financial Results and here a a few highlights:


THALES

Australia occupies a unique global position in the air traffic management (ATM) domain. The country’s Air Navigation Service Provider, Airservices Australia, manages the largest airspace in the world, totaling over 11% of the globe. Their ambition is to ensure the seamless integration of all civil and military air traffic over an area totaling 53 million square kilometers, approximately equal to the combined surface of North America, Central America, South America and China.


AIRBUS

Airbus, Delta, OneWeb, Sprint, and Bharti Airtel (“Airtel”) announce the formation of the Seamless Air Alliance – which will usher in a new era of innovation for airlines on all routes. By empowering member mobile operators to extend their services into airline cabins, the Seamless Air Alliance will allow them to continuously provide their customers – via satellite technology – with the same high speed, low latency connectivity from ground, to air and back again. It will also significantly reduce costs for everyone involved while creating a smooth, positive user-experience.

The alliance – which aims to attract additional industry operators beyond the five initial members – will eliminate the immense costs and hurdles commonly associated with acquisition, installation, and operation of data access infrastructure by streamlining system integration and certification, providing open specifications for interoperability, increasing accessibility for passengers, and enabling simple and integrated billing.

“What if the best internet you ever experienced was in the air? Keeping this goal in mind, together, we will enable an affordable and frictionless experience for passengers everywhere,” said Greg Wyler, Founder and Executive Chairman of OneWeb. “With the launch of our first production satellites set for later this year, we’re one step closer to bridging the global Digital Divide on land and in the air.”

“Easy-to-use, high-speed connectivity is part of the next revolution in aerospace,” said Marc Fontaine, Airbus Digital Transformation Officer. “We’re excited to create this seamless experience for our airline customers and their passengers. As we showed with our Skywise aviation data platform, Airbus is committed to innovation that creates value across the aviation industry.”

“We know that Delta customers have an expectation that their internet connection just works – no matter where they are in their travel journey” said Gil West, SEVP & COO. “Delta is constantly looking at innovative ways to improve the customer experience. We are excited to be collaborating with other visionary companies, and that our existing partner Gogo will be joining the alliance as Delta develops a system that not only benefits Delta customers, but the entire airline industry.

“With our 5G network rolling out next year we’re investing heavily to make sure our customers have the best mobile Internet experience possible,” said Dow Draper, Chief Commercial Officer, Sprint. “As an initial member of the Seamless Alliance, we’re looking forward to enabling customers to experience Sprint’s high-speed connectivity in the air, hassle-free.”

Gopal Vittal, MD & CEO (India & South Asia), Bharti Airtel said: “We are delighted to be an initial member of this innovative technology platform to bring seamless connectivity to customers in the true sense. Over 370 million mobile customers across Airtel’s global network will be able to enjoy uninterrupted access to high speed data services even while they are in-flight. We look forward to collaborating with all partner members to ensure this platform goes LIVE at the earliest.” Airtel is the third largest mobile operator in the world with operations in 16 countries across Asia and Africa.

Michael Small, CEO of Gogo added:  “As the  market-leader in inflight connectivity, Gogo is excited to join the Seamless Alliance. We look forward to working with the Alliance to develop future generations of inflight connectivity, which will provide airline passengers worldwide with simple, fast and reliable connectivity”

Editor’s Note: If you are wondering why this arrangement is proceeding you should note that it’s formation has a goal to make it easy to deal with installation, certification, maintenance, and customer billing. Watch for others to join this effort! Here is the link


SKYLIGHTS

It has just been announced Japan Airlines Co., Ltd. (JAL) offered SkyLights’ Cinematic VR Entertainment to a delegation of VIP guests traveling between Japan, India and Sri Lanka from 21 to 27 January. JAL selected SkyLights’ solution to demonstrate its innovative spirit and gauge the potential of virtual reality as inflight entertainment. SkyLights is a high-tech immersive entertainment provider, leveraging virtual reality headsets to create cinema quality entertainment inflight. With SkyLights headsets, the 50 VIP passengers were given the opportunity to enjoy a selection of over 30 titles, including 180°/360° VR videos, 3D and 2D feature films and documentaries.


OTHER STUFF

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Posted by on Tuesday, February 27, 2018 at 4:09 pm 
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Gogo’s 2Ku Equipped Aircraft First to Utilize SES-15 HTS Capacity

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SES Networks and Gogo collaborate to ensure that HTS connectivity is seamlessly deployed to more than 200 Gogo Aircraft within the first operational month of SES-15

Luxembourg | February 14, 2018– Gogo, the leading global provider of broadband connectivity products and services for aviation, announced today that it has more than 200 aircraft equipped with its 2Ku inflight connectivity technology which are now utilizing the increased capacity delivered by SES-15. These aircraft came online in SES-15’s first operational month and are the first to benefit from the new high throughput satellite (HTS) capacity.

SES-15 entered service in January 2018 and is SES’s first hybrid satellite providing Ku-band wide beams and Ku-band spot-beam capacity over North America, Mexico, Central America and the Caribbean. Due to SES-15’s high-powered HTS beams, all Gogo aircraft outfitted with its next generation modem will experience an even better customer experience with improved economics. All new 2Ku installations enter service with the upgraded modem, and all 2Ku equipped aircraft are expected to have the new modem by the end of this year.

“Gogo’s 2Ku technology is delivering industry leading performance today, but we designed the technology with an open architecture so it could take advantage of numerous enhancements over time,” said Anand Chari, Gogo’s Chief Technology Officer. “As we layer in more HTS capacity from satellites like SES-15, 2Ku’s performance will get even stronger without having to touch the aircraft.”

“Deploying HTS connectivity requires a coordinated and collaborative approach because of the spot beam design,” said Elias Zaccack, Executive Vice President Global Sales at SES Networks. “We are proud of our strong working relationship with the entire Gogo team.”

Gogo has signed capacity agreements across 11 SES satellites around the world, including agreements for HTS capacity onboard SES-15 and SES-14, which successfully launched in January 2018 and will provide additional HTS capacity over Latin America, the Caribbean, and across the North Atlantic.

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Posted by on Monday, February 19, 2018 at 10:20 pm 
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Gogo AVANCE L3 Receives PMA and STC From FAA

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AVANCE L3 Has Small, Lightweight Form Factor and Affordable Pricing Options

Broomfield, CO | February 7, 2018– Gogo Business Aviation’s innovative new inflight connectivity system – Gogo AVANCETM L3 – has received Supplemental Type Certification (STC) and Parts Manufacturer Approval (PMA) from the FAA.

The latest connectivity solution from Gogo (NASDAQ: GOGO) lets users customize their inflight experience based on their unique needs and can be installed on business aircraft of all types, sizes and ages, but is an ideal solution for smaller aircraft including turboprops and light jets. Gogo is actively fulfilling orders that have already been booked and installations are underway via Gogo’s dealer network.

AVANCE L3 delivers the benefits of the Gogo AVANCE platform to passengers and flight departments in a small, lightweight form factor, with the most affordable pricing options in business aviation. The AVANCE platform integrates a full range of Smart Cabin features, allowing passengers to simply and reliably access and use all available data, voice, maps, entertainment and cabin management system (CMS) services.

By leveraging the AVANCE platform, the L3 delivers an unparalleled level of flexibility so users can adjust their system’s capabilities up or down without anyone needing to board the aircraft. Once installed, if a customer’s needs change and they want more or fewer capabilities, Gogo can make the adjustments to the system remotely.

“AVANCE L3 delivers the ultimate in flexibility,” said Mike Syverson, senior vice president of development for Gogo Business Aviation. “The AVANCE software-centric platform gives us capabilities that are transformative to business aviation. Users are no longer constrained by the hardware itself and there’s no need for downtime in a hangar if business needs evolve and require different service levels.”

The new system provides a level of flexibility not seen before in business aviation that allows operators to tailor their passengers’ experience and control and manage the number of devices they allow to connect.

Using AVANCE L3, anyone onboard the aircraft can stay connected to email; send text messages and make voice calls with Gogo Text & Talk (service plan required); access their favorite flight apps such as moving maps, weather and flight information; or watch movies and TV shows using Gogo Vision (service plan required). For customers looking for full internet connectivity, AVANCE L3 can be enabled to connect to the Gogo Biz data network delivering a 3G experience. It’s the ultimate in scalability and flexibility.

Three service offerings are available:

Gogo’s dealers and OEM partners are actively pursuing multiple STCs that will certify the Gogo AVANCE L3 system for installation across a variety of business aircraft models. Most other business aircraft models will also be available for Gogo AVANCE L3 system installation utilizing existing STCs.

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Posted by on Tuesday, February 13, 2018 at 3:42 pm 
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