GOGO

Gogo together with Eutelsat Communications announced a new satellite capacity agreement for high-speed inflight connectivity services. As part of the new multi-year agreement, Gogo has leased HTS bandwidth on EUTELSAT 10B satellite, to be leveraged over Europe and the Middle East. The new satellite is set to launch in 2022. “We are advancing capacity capabilities given the growing demand for high-speed inflight connectivity services,” said Oakleigh Thorne, president and CEO of Gogo. “Through our partnership with Eutelsat, Gogo 2Ku will continue to enable the best passenger experience for global airlines.” Noted Eutelsat, “We are thrilled about our ongoing relationship with Gogo, a long-standing partner and a leading provider for inflight connectivity,” said Philippe Oliva, Chief Commercial Officer. “This agreement highlights the relevance of our newly ordered EUTELSAT 10B for inflight connectivity and we look forward to supporting Gogo as they increase capacity in Europe and the Middle East to provide the best services to their airline partners.”

On another note, Gogo was recognized at the fourth annual CIO & CDO Summit in Shanghai, China, in late September for an award with the Best Digital Solution for excellence in digital and intelligent airline solutions. “This is a proud moment for Gogo and being recognized with this award further demonstrates how Gogo is delivering the best products and services to our global airline partners and their customers,” said Oakleigh Thorne, CEO of Gogo. “We are excited for the potential we have to bring Gogo 2Ku to the Chinese market, as well as other markets in the Asia Pacific region.”The award criteria included creating major innovation breakthroughs; overcoming substantial technology challenges and bottlenecks; offering an industrial-leading product with high availability, stability and sustainability; operational excellence; and being a well-known brand with a good reputation.


AIRBUS

India’s IndiGo placed a firm order for 300 A320neo Family aircraft. This marks one of Airbus’ largest aircraft orders ever with a single airline operator. This latest IndiGo order comprises a mix of A320neo, A321neo and A321XLR aircraft. This will take IndiGo’s total number of A320neo Family aircraft orders to 730. IndiGo is among the fastest growing carriers in the world. Since its first A320neo aircraft was delivered in March 2016, its fleet of A320neo Family aircraft has grown into the world’s largest with 97 A320neo aircraft, operating along side 128 A320ceos. The A321XLR is the next evolutionary step from the A321LR which responds to market needs for even more range and payload, creating more value for the airlines. The aircraft will deliver an unprecedented Xtra Long Range of up to 4,700nm – with 30 percent lower fuel burn per seat compared with previous generation competitor jets. At the end of September 2019, the A320neo Family had received more than 6,650 firm orders from nearly 110 customers worldwide.

Also from Airbus, Vietnamese carrier Vietjet announced that it will add the A321XLR to its fleet, with a firm order for 15 aircraft and the conversion of five A321neo aircraft from its existing backlog. The announcement was made during a visit to Airbus headquarters in Toulouse by Vietjet President & CEO Nguyen Thi Phuong Thao, hosted by Airbus CEO Guillaume Faury. During the visit, the airline also signed a new training agreement with Airbus Services. This will see Airbus position two new A320 Family full flight simulators at the carrier’s training center in Ho Chi Minh City. Airbus will also provide a range of training services to the airline and its instructors. Vietjet will be among the first airlines to receive the A321XLR. The addition of the aircraft to its fleet will allow Vietjet to expand further its network, flying longer routes across Asia, as well as to destinations as far afield as Australia and Russia.

And more Airbus news: Cebu Pacific (CEB), a carrier based in the Philippines, has signed a firm order with Airbus for 16 long-range A330neo aircraft. The order firms up the wide-body portion of a previously announced Memorandum of Understanding (MoU), which also includes commitments for 10 A321XLR and five A320neo single-aisle aircraft. The A330neo ordered by Cebu Pacific is a higher-capacity version of the A330-900, with up to 460 seats in a single-class configuration. Cebu Pacific plans to operate the aircraft on trunk routes within the Philippines and the rest of Asia, as well as on longer range services to Australia and the Middle East. The A330neo cabin provides the comfort of Airspace by Airbus amenities, including state-of-the-art passenger inflight entertainment and Wi-Fi connectivity systems.

Also, Wizz Air Holdings Plc, the largest low-cost airline in Central and Eastern Europe, announced that, as part of the Indigo Partners deal, it has signed a memorandum of understanding with Airbus S.A.S. (“Airbus”) relating to exercising a part of its existing options for the purchase of 20 Airbus A321XLR aircraft. The present order will be delivered over the course of three years starting in 2023. The A321XLR variant will be operated with 239 seats, the same as the A321neo to ensure full fleet commonality with Wizz Air’s existing fleet. The XLR aircraft can also be utilized on Wizz Air’s existing network with the same efficiency. Completion of the order remains subject to approval by Wizz Air shareholders, as appropriate.

And lastly, Airbus selected twenty-two new start-ups to join its BizLab for the launch of the fifth accelerator program, providing a platform to develop previously untapped technologies and ways of working in the aerospace sector. During the six-month acceleration program, the start-ups will receive support from an international team of experts from various fields and have access to dedicated coaching staff, networking opportunities and co-working spaces. Hailing from nine countries around the world, the twenty-two new start-ups were selected out of 704 applications from 59 countries. One of the main criteria used in the selection process were the synergies between the start-up projects and Airbus’ sustainability, environment and innovation strategy in the fields of reduction of emissions and alternative propulsion technology, additive manufacturing, data analytics, robotics, smart protection and testing systems and artificial intelligence. The selected start-ups will join a unique consolidated global network and be based on one of Airbus’ four BizLab campuses; Toulouse (France), Hamburg (Germany), Bangalore (India) and Madrid (Spain). Airbus BizLab is a global aerospace business accelerator where start-ups and Airbus intrapreneurs speed-up the transformation of innovative ideas into valuable businesses. Since starting in 2015, Airbus BizLab has used this “hybrid” concept to accelerate 72 start-ups and 54 internal projects, which have raised a combined €23.5 million.


BOEING

Boeing and Air Premia announced the Korean startup airline plans to buy five 787-9 Dreamliner airplanes, following an agreement to lease three 787-9 jets from Air Lease Corporation earlier this year. Air Premia, which plans to launch operations in 2020 is poised to become South Korea’s second Dreamliner operator. The commitment, valued at $1.4 billion at list prices, will be reflected on Boeing’s Orders & Deliveries website when it is finalized. The 787-9 is a super-efficient widebody airplane that can fly 296 passengers in a standard configuration with a published range of 7,530 nautical miles (13,950 km). The Dreamliner model, powered by a revolutionary design and advanced engines, enables airlines to reduce fuel use and emissions by 20 to 25 percent compared to previous airplanes. The combination of unrivaled fuel efficiency and long range capabilities of the 787-9 has helped airlines save more than 40 billion pounds of fuel and open more than 235 non-stop routes. With its base at Seoul Incheon International Airport, Air Premia announced its plan to launch operations in September 2020. The carrier will initially operate regionally in Asia before expanding its network to Los Angeles and San Jose by 2021.”


FORECAST

J.P. MORGAN is forecasting delivery of:
379 Boeing/881 Airbus/40 Embraer aircraft in 2019;
1,000 Boeing/930 Airbus/63 Embraer aircraft in 2020;
1,057 Boeing/967 Airbus/64 Embraer aircraft in 2021;
and 936 Boeing/1,035 Airbus/57 Embraer aircraft in 2022.


OTHER NEWS

 

Immfly

Airplane travel can often be a hectic experience. It is quite common for people who travel to feel stress, anxiety or to just worry about what comes next. In short, travel days are loaded with obligations. These obligations result in obstacles to thinking and living in the present.

For this reason, Immfly has partnered with Journey Meditation, the company on a mission to help all people lead happier, healthier lives. By integrating the meditation practice into the aircraft environment, the two companies aim to elevate the travel experience and improve flight journeys for a more peaceful passenger experience.

Journey Meditation was founded in 2015 when the company’s founder, Stephen Sokoler, identified the need to make meditation more approachable and accessible. The goal was simple but powerful: to help people live happier lives with greater clarity and peace of mind.

Journey is dedicated to giving people the opportunity to experience and embrace meditation principles in their daily routine. Through Journey LIVE, the company’s live group meditation app, users are able to participate in expertly led tutorials among a diverse and supportive community.

“We are thrilled to bring Journey LIVE into Immfly’s best-in-class flight experiences,” said Stephen Sokoler, Founder of Journey Meditation. “Travel can be particularly stressful and for some, quite nerve wracking. By bringing meditation aboard aircraft, we hope to improve the overall experience no matter where you are in your personal practice”.

Onboard Meditation Classes

Thanks to Immfly’s IFE & Digital Services, flying passengers can now enjoy 15-minute classes taught by Journey Meditation certified teachers worldwide. Travelers are guided by professionals who help bring mindfulness into everyday life.

Sessions on relieving stress and anxiety, improving performance, sleep and relationships and generally promoting happiness are provided in addition to guidance on the basic principles of learning how to meditate.

The partnership with Journey Meditation enables Immfly to deliver airline customers an even richer range of content with regularly updated videos which give passengers the privilege to watch content onboard which would normally be unavailable to the public at large. Following on their onboard experience, customers can choose to become subscribers to Journey Meditation’s app and continue benefiting from guidance in their daily lives.

Julia Maruny, Head of Content at Immfly adds “ The ability to pair our technology which enables dynamic delivery of fresh content onboard, with rich and relevant content that inspires well being, is something we are very proud of at Immfly. We are excited to be Journey Meditation’s first airline partner. Their mission to promote happiness and well being sits squarely with Immfly’s content strategy to enhance the onboard experience. ”

Unique Modules & SaaS Services
Recent: A digital well-being program for today’s society.

Wowing customers with premium content and unique modules is an essential pillar of Immfly’s proposition. Through constant innovation, the connected digital services company is constantly identifying new opportunities to create products and services that enable airlines deliver sustained differentiation and enhance passenger experience. With movies and TV shows, specialist content channels and incentives, activities in destination, audiobooks & e-books, 3D moving maps, interactive games, and now Journey Meditation’s well-being channel, Immfly’s content team is on a relentless mission to deliver fresh and enjoyable engagement onboard.

(Editor’s Note: I have not personally experienced the Journey Meditation app; however, I have used other meditation/relaxation apps and have found them to be very useful inflight in order to gain a few needed hours of sleep. They are also great when jet lag wakes you up at 2:00 a.m.!)


SITAONAIR
Vietnam Airlines (VN) is cementing its status as the country’s premier national carrier by becoming the first Vietnamese airline to offer inflight connectivity (IFC) – through a partnership with SITAONAIR and Inmarsat satellite telecommunications operator VISHIPEL. The collaboration will see the delivery of pioneering inflight internet services across its fleet, offering digitally-demanding passengers the onboard connectivity they want, and enabling them to stay connected with work and family. Partnering with long-standing Vietnamese satellite provider, VISHIPEL, has been integral to delivering this first-of-its-kind solution for the region. VISHIPEL has played an important role in Vietnam’s national development strategy for information and communication, and this regional expertise, together with SITAONAIR’s industry experience, has ensured that services are tailored for the Vietnamese market. Inflight Wi-Fi is now available aboard four of Vietnam Airlines’ A350 aircraft, making VN the first airline in the country to offer onboard Wi-Fi to meet high regional demand, enhancing the passenger experience and moving closer towards international 5-star quality standards, while digitally transforming its services. SITAONAIR’s best-in-class Internet ONAIR IFC portal will provide seamless Wi-Fi access to VN’s passengers, and enable exceptional levels of personalization and interactivity through customization, to reflect the airline’s own branding requirements.


Airbus
Airbus delivered the 1,000th A320neo Family aircraft. The aircraft, an A321neo produced in Hamburg, Germany, was delivered to Indian airline IndiGo. IndiGo is the world’s biggest customer for the A320neo Family with orders totaling 430 aircraft. Since its first NEO was delivered in March 2016, its fleet of A320neo Family has grown into the world’s largest with 96 aircraft operating alongside 129 A320s. In an extremely competitive aviation market, the fuel efficient A320 Family has been instrumental in IndiGo’s rise to become India’s largest airline by fleet size and passenger numbers. The A320neo Family is assembled at Airbus’ four global sites: Toulouse, France; Hamburg, Germany; Tianjin, China; and Mobile, USA. The world’s first A320neo was delivered in January 2016 and the program has achieved milestones every year since: the first A321neo in 2017; the first A321LR in 2018 and the launch of the A321XLR in 2019. The A320neo program was designed with fuel efficiency in mind. Building on the A320ceo’s popularity, the aircraft delivers 20% reduced fuel burn as well as 50% less noise compared to previous generation aircraft. Seating up to 240 passengers, depending on cabin configuration, the A320neo Family features the widest single aisle cabin in the sky and incorporates the very latest technologies including new generation engines and Sharklets. At the end of September 2019, the A320neo Family had received more than 6,660 firm orders from close to 110 customers worldwide. Airbus delivered 71 aircraft (seven A220s; eight A320ceos; 40 A320neos; four A330s; 12 A350s and an A380) in September vs 69 in September 2018, and has so far delivered 571 of the 880-890 planned for 2019.

Thales and Airbus CyberSecurity, two European leaders in critical information systems and cybersecurity, join forces to support operators of vital importance against cyber attacks. Combining their sovereign products, Thales’s cyber attack detection system Cybels Sensor and the Airbus CyberSecurity’s Orion Malware solution will provide businesses and organizations with a qualified solution delivering unrivaled results. Solution offers unparalleled detection capacities and enables in-depth investigation, combining detection with incident response

Air Austral, France’s Réunion Island-based airline, signed a firm order for three A220 aircraft, Airbus’ newest family member. With this order Air Austral becomes the first A220 customer based in the Indian Ocean region. Benefiting from a 20% reduction in fuel burn and CO2 emissions, the A220s will enable Air Austral to reduce its costs and carbon footprint on international routes in the region. The design of the new clean sheet single-aisle aircraft allows for more seats, offering extra revenue potential to airlines, especially to those located in remote areas, and extra usable cargo volume capacity. The A220 is the only aircraft purpose-built for the 100-150 seat market; it delivers unbeatable fuel efficiency and widebody passenger comfort in a single-aisle aircraft. The A220 brings together state-of-the-art aerodynamics, advanced materials and Pratt & Whitney’s latest-generation PW1500G geared turbofan engines to offer at least a 20 percent lower fuel burn per seat compared to previous generation aircraft, along with significantly lower emissions and a reduced noise footprint. The A220 offers the performance of larger single-aisle aircraft. The A220 had an order book of over 500 aircraft at the end of September 2019.


BOEING
Boeing announced that its Board of Directors  separated the roles of chairman and chief executive officer. Dennis  Muilenburg continues as CEO, president and a director. The board elected David L. Calhoun, current independent lead director, to serve as non-executive chairman. The board said splitting the chairman and CEO roles will enable Muilenburg to focus full time on running the company as it works to return the 737 MAX safely to service, ensure full support to Boeing’s customers around the world, and implement changes to sharpen Boeing’s focus on product and services safety. This decision is the latest of several actions by the board of directors and Boeing senior leadership to strengthen the company’s governance and safety management processes. Calhoun said, “The board has full confidence in Dennis as CEO and believes this division of labor will enable maximum focus on running the business with the board playing an active oversight role. The board also plans in the near term to name a new director with deep safety experience and expertise to serve on the board and its newly established Aerospace Safety Committee.” “I am fully supportive of the board’s action. Our entire team is laser-focused on returning the 737 MAX safely to service and delivering on the full breadth of our company’s commitments,” said Muilenburg.

The company delivered 26 aircraft (two 737NGs; 747-8F; four 767s; seven 777s; 12 787s) in September vs 87 in September 2018, and has to date delivered 302 aircraft in 2019 vs 568 a year ago.


Other News

Airbus at APEX Los Angeles

During APEX Expo in Los Angeles, Airbus discussed their in-flight trials of IoT connected cabin technologies on board an A350-900 Flight Lab aircraft. In doing so, Airbus becomes the first aircraft manufacturer to undertake such flight-testing of actual connected cabin innovations. The platform, known as the Airspace Connected Experience, was unveiled at the APEX Expo Boston in 2018. The airframer said this technology will usher in a new personalized experience for passengers and provide opportunities for improving airlines’ ancillary revenues and operational efficiencies.

The Flight Lab aircraft is one of the original A350-900 certification flight-test aircraft and is fitted with an Airspace cabin which now serves as the ideal platform to evaluate the new connected cabin technologies in flight. In conjunction with their best-in-class cabin partners, an initial set of working elements have been installed. These include prototypes of the Connected iSeat (Recaro), the Connected Galley (gategroup), a remote wireless cabin management control system, a large OLED display and importantly, the first step of Airbus’ new “IoT backbone” which includes an open software platform. These innovations are all now being tested in flight.

Airbus said that the connected cabin ecosystem will enable significant value-adding services for passengers, airlines and crews. Possible examples include:

  • Passengers will receive a more personalized travel experience specifically targeted to the individual needs and preferences, based on the available data. In particular this covers remote and pre-ordering of preferred meals, booking of private bin space, setting of individual seat positions as well as a tailor-made inflight IFE offer.
  • Airlines will be able to generate additional ancillary revenues through personalized retail and advertisement as well as new services, all enabled by the IoT approach. Furthermore, airlines will be able to improve their operational efficiency applying predictive maintenance, avoiding waste and making crew services more efficient. Other opportunities can easily be created and applied via apps.
  • Crews will find a better working environment and more efficient tools, digitally enabled by real-time data from the IoT platform throughout the cabin. A mobile smart device will allow crews to monitor and operate all components.

Customer-centric approach

The in-flight tests are part of their customer-centric approach, which began with workshops to create and prioritize innovative concepts, followed by an extensive phase of on-ground testing and customer evaluation of the connected elements. The subsequent testing of these innovations in an Airbus Flight Lab environment is key to bringing an integrated Connected Experience to fruition – being able to validate and refine them in a real airborne cabin. In particular, the tests allow the various elements to be operated and monitored during a normal flight cycle, especially with regard to the end-to-end data flow robustness within the systems and between them. The next steps will continue testing of the current setup, then close the feedback loop with airlines using Airbus’ Customer Experience Teams (CET) forum, by around year-end.

More Airbus News

  • Airbus SE notes the decision of the World Trade Organization (WTO) regarding the level of countermeasures it authorizes the United States to impose on products from the European Union (EU). If the United States Trade Representative (USTR) chooses to impose tariffs on the importation of aircraft and/or aircraft components, this will create insecurity and disruption not only to the aerospace industry, but also to the broader global economy. Yet it is still avoidable. In the coming months, the WTO will determine the amount of tariff countermeasures the EU can impose on US products – including imported Boeing aircraft – in the parallel counter case regarding illegal subsidies to Boeing. The WTO has already found that the US failed to address illegal subsidies causing harm to Airbus. This will provide the EU with grounds to claim countermeasures on US products at a level that could exceed US sanctions. If applied, these tariffs on both sides will severely impact US and EU industries, putting high costs on the acquisition of new aircraft for both US and EU airlines. Aviation is a global industry. Evidence of that is the fact that close to 40 percent of Airbus’ aircraft-related procurement comes from US aerospace suppliers. This US supply chain supports 275,000 American jobs in 40 states through spending that has totaled $50 billion in the last three years alone. If tariffs are applied, the entire global industry will be harmed. The only way to prevent the negative effects of these tariff would be for the US and EU to find a resolution to this long-running dispute through a negotiated settlement.
  • Airbus inaugurated its highly automated fuselage structure assembly line for A320 Family aircraft in Hamburg, showcasing an evolution in Airbus’ industrial production system. With a special focus on manufacturing longer sections for the A321LR, the new facility features 20 robots, a new logistics concept, automated positioning by laser measurement as well as a digital data acquisition system. These will further support Airbus’ drive to improve both quality and efficiency while bringing an enhanced level of digitization to its industrial production system. For the initial section assembly, Airbus is using a modular, lightweight automated system, called “Flextrack”, with eight robots drilling and counter-sinking 1,100 to 2,400 holes per longitudinal joint. In the next production step, 12 robots, each operating on seven axes, combine the center and aft fuselage sections with the tail to form one major component, drilling, counter-sinking, sealing and inserting 3,000 rivets per orbital joint. Besides the use of robots, Airbus is also implementing new methods and technologies in material and parts logistics to optimize production, improve ergonomics and shorten lead times. This includes the separation of logistics and production levels, demand-oriented material replenishment as well as the use of autonomous guided vehicles. The Hamburg structure assembly facility is responsible for joining single fuselage shells into sections, as well as final assembly of single sections to aircraft fuselages. Aircraft parts are equipped with electrical and mechanical systems before eventually being delivered to the final assembly lines in France, Germany, China and the US.

Carlisle Interconnect Technologies

Carlisle Interconnect Technologies (CIT) announced the award of a new Federal Aviation Administration (FAA) supplemental type certificate (STC) for installation of satellite communications (SATCOM) provisions on Boeing B777-300 and B777-300ER series aircraft. This award helps ensure consumers have the high-quality, in-flight connectivity that they have come to expect each time they fly. 

The specified FAA STC allows for the installation of structural provisions and the outside aircraft equipment package for a cabin upgrade incorporating a dual-band (Ka/Ku) terminal. The dual-band terminal allows for in-flight network switching across Ku- and Ka-band satellite networks, providing more reliable in-flight entertainment and communication access to travelers. 

The certified installation design follows a previously issued FAA STC for Airbus A320 series aircraft. CIT provided all design, qualification, approvals, and certification resources associated with the installation. The aircraft equipment packages were manufactured and conformed at the company’s facility in Franklin, Wis.

CIT leads the market in aerospace SATCOM applications, with over 2,500 installations delivered worldwide. From component manufacturing to fully-integrated engineered solutions, CIT has the capability and flexibility to support various consumer needs. Contact CIT via email for additional information.


Inmarsat
Inmarsat signed a contract with the European Space Agency for phase two of the ground-breaking Iris air traffic modernization program, which will include important flight trials across Europe to assess the service in a real operational environment. Iris is being developed to deliver powerful benefits to European aviation by enabling high bandwidth, cost-effective satellite-based datalink communications over Europe. The program contributes to the delivery of the ‘Single European Sky’, which focuses on modernizing air traffic management and air navigation efficiency. Satellite communications reduces the pressure on ground-based frequencies, which third party reports have indicated will be under significant capacity stress in the next 5-10 years.
As part of the program’s second phase, flight trials will be conducted on approximately 20 aircraft flying commercially over a six-month period starting in 2020, allowing Iris to be assessed in a real operational environment. Selected airlines will take part in the demonstration, with the support of leading Air Navigation Service Providers (ANSPs), to evaluate the Iris program for air traffic control (ATC) and airline operational communications (AOC) across continental Europe. Also in this phase, Inmarsat will work with ESA to prepare for pan-European certification of the Iris service provider and define a distribution agreement. In addition, Inmarsat and its partners, such as Thales Alenia Space, will prepare for future air traffic control requirements through research & development and prototyping. This will include transitioning to the Aeronautical Telecommunications Network/Internet Protocol Suite (ATN/IPS) standard, which will make the service truly global. Iris was initiated in 2014, when ESA selected Inmarsat to lead a consortium of European technology companies to develop the program, including Airbus, Boeing, Honeywell and Thales, in addition to leading ANSPs across the continent, such as DFS (Germany), DSNA (France), ENAIRE (Spain), ENAV (Italy), EUROCONTROL MUAC (North-West Germany, Belgium, Luxembourg and the Netherlands) and NATS (UK). Iris is powered by Inmarsat’s award-winning SB-S digital aircraft operations platform operating on its L-band network that has underpinned global safety services for 40 years. Inmarsat is scheduled to launch two new, advanced L-band payloads to join its existing fleet in 2020 and 2021, further cementing the company’s long-term commitment to the highly reliable safety communications services it offers to the aviation community over this spectrum.


Boeing
Boeing is funding the creation of a state-of-the-art laboratory facility dedicated to the research and testing of autonomous aerial vehicles within Stanford University’s Department of Aeronautics and Astronautics. The Boeing Flight & Autonomy Laboratory features a control room and maker area, the newest motion-capture cameras and sensor networks, and a public observation area. The lab is the latest support by Boeing in Stanford’s Aero/Astro department. In addition to the $2.5 million contribution to fund the Boeing Flight & Autonomy Laboratory, located in the Durand Building, Boeing is a founding member of the Stanford Aero/Astro Launch Fund for a new undergraduate program in aeronautics and astronautics. The inaugural class in that program will graduate in 2020.


Other News


Biometrics are Key in Today’s Airline Strategies

The Opening Sessions of APEX had several ‘C’ level airline representatives discuss their perspectives on what has made their airlines successful. Delta Air Lines CEO, Ed Bastian, stated that Delta, “-could never compete on price alone, so we needed to find a way to distinguish ourselves from the competition.” The airline has looked to improve their passenger experience through the use of biometrics. Delta passengers can enroll in CLEAR, allowing them to use biometric iris and fingerprint recognition instead of ID documents. He also said that 50% of the airline’s revenue comes from the Main Cabin, so the economy class customer is “just as important” as those who travel in the Delta One Suites! In keeping with that philosophy, as of November 1, 2019 all international economy travelers flights longer than 6 hours will receive a welcome cocktail, hot towel service during the flight and mix-and-match meal options.

Biometrics are also playing a significant part in JetBlue’s strategy. COO Joanna Geraghty’s presentation focused on how the airline is seeking to make travel less stressful by smoothing out the airport experience for their travelers. “If you could walk right through check-in to security and on to the gate – that could revolutionize the airport experience for the traveler!” Geraghty acknowledges there are challenges to face when it comes to passengers privacy, but so far the number of travelers who have participated in the biometric check-in options has been overwhelming. JetBlue’s focus has been to offer the biometric solution to the traveling public without a fee to participate in the program.

Virgin Atlantic’s CEO Shai Weiss said the company has long-term ambitions to double their size, becoming the second flag carrier of the UK. Virgin is currently in the first hear of their three-year strategy dubbed Velocity, and the carrier is currently focusing on transforming the traveling experience by focusing on that ‘warm and fuzzy feeling’. For Virgin it is all about customer satisfaction scores and Weiss said, “It’s all about heart and that is the thing that really differentiates Virgin – it’s our special touch.”

Alex Wilcox, Co-Founder and CEO of JSX was the next to address the audience. He said that JSX is the fastest growing airline in North America. In 2018 JSX flew 1,000 flights a month, in 2019 they are averaging 2,400 flights per month and they are forecasting 4,000 flights per month in 2020. The regional jet service that allows 30 passengers to enjoy a ‘private aircraft style’ experience was launched in 2016 as JetSuiteX and has a fleet of Embraer 135s. JSX is also the launch airline for SmartSky Networks’ high speed air-to-ground connectivity product.

The biometrics theme continued on through Jeffrey Goh CEO, Star Alliance’s presentation as well. Goh said that their mantra is quite simple: “We want to make sure the passenger connects, and in fact, connects quite well.” To facilitate this, the alliance is looking at the potential for passenger biometric data interchange between their airline members. As a result, the Star Alliance has partnered with NEC Corporation in an effort to develop a platform and a frequent flyer app to facilitate a seamless travel experience. Goh said that they recognize the critical importance that the biometric data remains with the passenger and that they will seek consent from passengers at specific biometric touchpoints (check-in and boarding) for use of their personal information.

In the next issues of IFExpress we will be covering data that we discovered at the APEX EXPO in Los Angeles and will try to keep our readers abreast of new trends and technology. Here are a few of the technologies we will be tracking: new IFEC developments like portable systems, new EFBs, and battery/aircraft powered IFE with Bluetooth and RF connectivity. We will also be addressing plastic free aviation cabin solutions, new power delivery, new digital platforms and inflight TV, lighting innovations and entertainment content developments. Of note are new studies on passenger entertainment requirements and changes, as well as, IEEE 802.11ac wireless features with cognitive hot spot technologies. We were also excited about future smaller aircraft IFE and and inflight experiences with 4K video. So there is a lot to look forward to over the next few weeks!


INFLIGHT ENTERTAINMENT NEWS
Apple AirPod fans will like the new development from AirFly (AirFly | Bluetooth transmitter for Apple AirPods, Wireless Headphones – Twelve South). Yep, it is a wireless earphone adapter that connects to the audio output on the airplane IFE. It is not the only device to adapt but the writers say it is the best. How to Use AirPods to Listen to In-Flight Movies and, here’s a video on the application.
Amazon.com: Twelve South Airfly Wireless Transmitter | Connect Airpods & Wireless Headphones to Headphone Jacks at Gyms, On Airplane Entertainment Systems, and with Nintendo Switch: Cell Phones & Accessories We were curious if other headphones we like would work, so, we asked Hratch Astarjian at BOSE and he said: “This seems to simply be a Bluetooth dongle. Based on the specs I saw on Amazon, our Bluetooth headphones will work just fine. Of course, the headphones will simply reproduce the audio quality that’s coming through the IFE system which, as we both know, can sometimes be mediocre. And there’s still the challenge of having a seat jack that’s not working properly – but that’s another problem altogether.”


SITAONAIR

Singapore Airlines is able to keep its customers connected through SITAONAIR’s high-speed, reliable and advanced inflight connectivity portal, Internet ONAIR, powered by Link ONAIR over Inmarsat’s GX Aviation satellite network. The live broadcast truly demonstrated how SITAONAIR supports the airline in providing ‘always-on’, reliable connectivity for passengers who need to keep in contact with work and loved ones.

As a long-standing SITAONAIR customer, Singapore Airlines is committed to providing best-in-class inflight connectivity. The airline adopted SITAONAIR’s Internet ONAIR and Mobile ONAIR services in 2017, which are designed to provide super-fast and uninterrupted connection over land or sea.


INMARSAT
Inmarsat announced that its GX Aviation inflight broadband solution has entered commercial service with leading low-cost airline AirAsia. The airline is currently offering GX Aviation to passengers onboard a number of initial aircraft through its RedBeat Ventures subsidiary, ROKKI, marking a significant upgrade to their inflight entertainment and connectivity (IFEC) experience. To celebrate the occasion, passengers are being offered a free trial on GX Aviation-equipped aircraft from today until 30 September 2019. The service integrates with the airline’s entertainment and e-commerce platform, allowing passengers to access a variety of free entertainment, music, games, news and shopping using their personal mobile devices. It will be rolled out across AirAsia’s Airbus A320 and A330 fleet over the next year. AirAsia is the latest airline to launch commercial service with GX Aviation, powered by the world’s first and only globally available broadband network. It will also benefit from major upcoming enhancements to Inmarsat’s GX network, with additional capacity being introduced by three new GX payloads, which are scheduled to launch in 2019, 2020 and 2021. In addition, Inmarsat recently signed landmark agreements to develop a pioneering new generation of GX satellites, which represent a transformative step-change in inflight broadband capabilities. These include the ground-breaking GX7, 8 & 9 satellites, which feature thousands of dynamically-formed beams that direct capacity over high-demand areas, and the innovative new GX10A & 10B Arctic payloads, which will be the only broadband satellite service dedicated to this region.


AIRBUS
The world’s passenger and freighter aircraft fleet is set to more than double from today’s nearly 23,000 to almost 48,000 by 2038 with traffic growing at 4.3% annually, also resulting in a need for 550,000 new pilots and 640,000 new technicians. By 2038, of the forecast 47,680 fleet, 39,210 are new and 8,470 remain from today. By updating fleets with latest generation fuel efficient aircraft such as the A220, A320neo Family, the A330neo and the A350, Airbus believes it will largely contribute to the progressive decarbonisation of the air transport industry and the objective of carbon neutral growth from 2020 while connecting more people globally.
Reflecting today’s evolving aircraft technology, Airbus has simplified its segmentation to consider capacity, range and mission type. For example, a short haul A321 is Small while the long-haul A321LR or XLR can be categorized as Medium. While the core market for the A330 is classified as Medium, it is likely a number will continue to be operated by airlines in a way that sits within the Large market segmentation along with the A350 XWB. The new segmentation gives rise to a need for 39,210 new passenger and freighter aircraft -29,720 Small, 5,370 Medium and 4,120 Large – according to Airbus’ latest Global Market Forecast 2019-2038. Of these, 25,000 aircraft are for growth and 14,210 are to replace older models with newer ones offering superior efficiency. Resilient to economic shocks, air traffic has more than doubled since 2000. It is increasingly playing a key role in connecting large population centers, particularly in emerging markets where the propensity to travel is among the world’s highest as cost or geography make alternatives impossible. Today, about a quarter of the world’s urban population is responsible for more than a quarter of global GDP, and given both are key growth drivers, Aviation Mega Cities (AMCs) will continue to power the global aviation network. Developments in superior fuel efficiency are further driving demand to replace existing less fuel efficient aircraft. The Small segment includes the A220 Family and all variants of the A320 Family. The core Airbus products in the Medium  segment are the A330 and A330neo Family, and can also include the smaller A321LR and XLR versions used on long-haul missions. The largest segmentation Large, is represented by the A330neo Family together with the larger A350 XWB Family which also includes the Ultra Long Range version. This segmentation will continue to be served by the A380 at the upper end.


BOEING
Boeing and Safran announced a joint investment in Electric Power Systems (EPS), a company offering a suite of safe, certifiable and lightweight energy storage products that provide high-quality power for aerospace and other markets. The joint investment will help EPS develop a highly automated industrial base capable of producing aviation-grade energy storage systems at an unprecedented scale. The investment will also support the advancement of technologies to further reduce the costs of battery systems for electric airplanes. Boeing HorizonX Ventures and Safran Corporate Ventures jointly invested in EPS during this Series A funding round. EPS is the second advanced battery solutions company to join the Boeing HorizonX Ventures investment portfolio, following an investment in Cuberg, an advanced lithium metal battery technology company, in 2018. Safran Ventures also recently invested in OXIS Energy, a UK-based leader in lithium-sulfur cell technology for high energy density battery systems. Safran is an international high-technology group, operating in the aircraft propulsion and equipment, space and defense markets. Safran has a global presence, with more than 92,000 employees and sales of 21 billion euros in 2018. Working alone or in partnership, Safran holds world or European leadership positions in its core markets. Safran undertakes Research & Development programs to meet fast-changing market requirements, with total R&D expenditures of around 1.5 billion euros in 2018. Safran is listed on the Euronext Paris stock exchange, and is part of the CAC 40 and Euro Stoxx 50 indices.


OTHER NEWS

IFExpress is back from a week in sunny Los Angeles, California where many new developments in the IFEC arena were on exhibit at APEX EXPO 2019. As we mentioned to many of you during the show, 2019 has predominately been a ‘step change’ year; however, there were a few exceptions, which we will cover in upcoming issues of IFExpress. But here are a few trends and highlights from last week’s exhibition.

One of the primary discussions during APEX was the need to assure the quality of service the passenger experiences while inflight. Much of this discussion focused around IFEC, especially, the quality of Wi-Fi and streaming content as well as data. The size of the pipe to/from the aircraft does not necessarily determine what the quality of the experience will be for the passenger. Think about your recent experience at a hotel. Many times the routers are bogged down with too many residents connecting to their nearest node, resulting in slow internet speeds. In fact, many times it is difficult to do simple email, not to mention streaming video and this is on the ground! This is where intelligent allocation comes in to play with the Wireless Access Points – an area that several IFEC hardware providers have tackled head on.

Having said that, another area of concern that has, and will continue to be, voiced was the issue of privacy and security around the individual traveler’s personal data. This translates to the need for an increasingly cybersecure system. Last week, we did see an increase in the number of companies addressing the issue of cybersecurity within the aviation sphere. At APEX there were several software security specialists working in conjunction with hardware manufacturers to layer security software within Wireless Access Points (WAPs). As an industry, both the airlines and the IFEC vendors are continuing to focus on the issues of hacking and maintaining the passengers’ faith and trust that their personal information is secure. This is an issue that is here to stay.

On another note, further developments were on display that included LiFi (a mobile wireless technology that uses light instead of radio frequencies to transmit data), which we had seen for the first time at APEX 2018 in Boston. Some companies are looking at using this innovative technology for streaming content to passenger devices, while others are exploring what opportunities this technology provides for uploading/downloading data to/from the aircraft on the ground. One thing is for certain, LiFi is here to stay and this is a technology that we will see implemented in our industry in the near term.

Some major advancements have been made in the area of satcom antennas since AIX 2019. We were very impressed with the new antenna development project from Safran Passenger Innovations (formerly Zii). IFExpress first caught a glimpse of the antenna in April at AIX 2019. Destined for delivery in 2021, this antenna will be approximately 35 kg – roughly 2/3 lighter than today’s antennas and will have a smaller foot print and lower profile! We will be covering more from the SPI booth in a later issue. But we foresee smaller, lighter, and more dynamic antennas as a much-needed industry trend.

in abundance at the show, were 4K displays but the real issue is 4K content – its availability and whether or not the movie houses will approve the onboard IFE systems to run them! More on this to come as well. Also, regarding content, Touch and Castlabs announced a joint-venture (ABOVE) to move the passenger entertainment supply chain to the cloud. This is an open, standards-based platform for the encoding, storage and distribution of encoded video and related metadata through cloud-based services. This JV has the potential to revolutionize content processing, approval and delivery workflows, while increasing efficiencies and functionality.

Another area that continues to gain traction within the industry is the concept of health and wellness. This is a definite growth area with airlines and vendors embracing it. The continued desire of the airlines to engage their passengers with technology and services that meet their expectations and ease the stress of the travel experience is here to stay. One IFEC supplier said, “Imagine getting off a long-haul flight and feeling better than you did when you boarded!” Lofty expectations and it remains to be seen whether or not this objective will be achievable. However, these applications will certainly help, not hinder, the travel experience.

None of the aforementioned would be possible without the new, massive solid-state drives that are embedded in today’s IFEC in conjunction with the proliferation of installed connectivity services, artificial intelligence and biometrics. As these four technologies evolve in the IFEC industry the amount of data that can be garnered about each individual traveler and their expectations will result in a tailored travel experience from the moment the ticket is booked, throughout the journey itself, until the passenger reaches his/her destination. The industry has long talked about touching the end-to-end passenger experience and how it will facilitate the airlines ability to meet, and possibly exceed, expectations of those utilizing their services whether it be for leisure or business travel. It is the belief of IFExpress that we are finally on the cusp of being able to deliver on that promise.

Over the next few weeks, our publication will review what we had the opportunity to see and experience during APEX EXPO. We will start with some highlights from the Thoughts and Leadership Conference on Monday September 9, as well as, some of the afternoon’s information tracks. During the following weeks we will do a deeper dive into the interviewed companies and their technologies. As always, thanks for subscribing and reading IFExpress!


APEX/IFSA AWARD WINNERS

Members of the Airline Passenger Experience Association (APEX) and the International Flight Services Association (IFSA) honored their peers as they celebrated the top innovators from airlines and vendor partners around the globe during the inaugural APEX/IFSA Award Ceremony. Winners were announced Monday evening (9/9/19) during the ceremony at APEX EXPO. “APEX is proud to highlight the most innovative approaches to business in passenger experience from our member airlines and vendors. We honor these organizations who have shown exemplary dedication and innovation to advancing the passenger experience,” says Maura Chacko, co-chair of the APEX Awards Committee.

Winners were determined by industry and media judging panels.

APEX Award Winners are:

  • Fiji Airways  Best Lounge Innovation: Fully Qualified Nannies at Fiji Airways Premier Lounge
  • SriLankan Airlines – Best Marketing Innovation: Spirit of SriLankan Airlines & The Magic of Vesak
  • VT Miltope  Best Inflight Connectivity Innovation: Securing Wireless Cabin Networks for the Future
  • American Airlines  Best Inflight Entertainment Innovation: Calm on American Airlines

Newcomer of the Year Award Winner is:

  • Flight Center Instituto de Aviación – Flight Attendant VR Training Program

IFSA Award Winners are:

  • American Airlines – Best Inflight Food or Beverage: Zoës Kitchen Partnership
  • Clip Limited – Best Onboard Amenity: JetBlue Mint Kits

New this year is the APEX/IFSA Awards for Best Cabin Innovation and Best Product or Service. These awards recognize outstanding achievements in creating a thoughtful new cabin environment and innovations in passenger comfort, including seats, design, lighting, temperature control, air quality and more. 

APEX/IFSA Award Winners are:

  • Astronics – Best Cabin Innovation: Intelligent Bin Solution/Smart Aircraft System
  • Air New Zealand – Best Product or Service: Skycouch Improvements

2020 APEX + Crystal Cabin Award Winner is:

AIRBUS – Best Customer Journey Experience: Connected Experience

Life Time Achievement Award Winner is:

Brinder Bhatia (see photo in right hand column)


AIRBUS

Comlux placed a new order for an ACJ320neo, re-affirming its role as the largest single customer for the aircraft and taking its total orders for the type to four. The deal means that Comlux has now ordered a total of 20 Airbus corporate jets. Cabin outfitting will be done by Comlux Completion in Indianapolis. Corporate jet orders and commitments for A320neo Family-derived aircraft now total 15.


OTHER NEWS

During AIX we sat down with the Zii team and discussed RAVE and the next evolution of their full-up AVOD product dubbed ULTRA. Below is the fruit of that interview and several emails since then! While at their booth, we were shown (and amazed) at the size, and we mean thinness, of the screen. The point here is the display, its accompanying storage, control and communication hardware electronics will not create seatback installation issues! Here is a quick overview of some of the features, advantages, and benefits of RAVE UlLTRA.

RAVE ULTRA is Seat-Centric, not Server-Centric

RAVE ULTRA, continues the company’s commitment to Seat-Centric IFE and their commitment to everything RAVE has stood for from its inception. In fact, Seat-Centric is the key to their dedication to ‘stress free IFE’ for their airline customers. You may ask: Seat-Centric? How does that differ from a Server-Centric system? When SPI formerly IMS, first addressed the issue of providing IFE to airlines they approached the problem from a different perspective than most traditional IFE hardware solutions – they elected to design a seat-centric solution, as opposed to a server-centric solution. A traditional IFE system has a head-end (consisting of several file and media servers) and multiple distribution boxes between it and the passenger display unit. The larger (HD/UHD quality and increased quantity) content demands and logistics problems that the IFE industry is facing are amplified in the IFE Server Centric Systems, but not so with a Seat-Centric System. Seat-Centric IFE provides an elegant answer to onboard entertainment that is enhanced by its simplicity: A System Control Unit in the electronics bay connected via a Gigabit Ethernet backbone to each Smart Display at each seat – that’s it. The bi-directional loop system architecture provides network stability and redundancy, so if there is a network break on one side of the data connection, the data communication is automatically routed through the other.  Additionally, since the entertainment content is stored at the seat, even if there was a total network failure, the passenger would have full access to all the content stored locally on the display.

RAVE ULTRA Delivers More for Passengers Because of the Cloud

In addition to locally stored content at the seat, the SCU also stores additional entertainment content enhancing the overall capacity of titles offered to the passenger.  RAVE cloud is flying today and Safran is further enhancing cloud capabilities by utilizing content file sharing between the seats thus multiplying the content capacity available to each passenger.  Because of the Cloud-based data gain, 10 Terabytes of capacity is dynamically available for content making it, perhaps, the IFE system with more data for each passenger than any system today. More data means more content and that means more happy users – it’s that simple!  It’s important to note that the content file is “transferred” (not “streamed”) to the passenger so there are no inherent network latency issues as compared to server-centric systems when streaming simultaneously to 300 passengers.  With the combination of locally stored and cloud content – passengers can enjoy HD/UHD entertainment and the airlines can more easily manage content loading without the long ground time.

We asked Ben Asmar, VP IFE Products, about RAVE ULTRA and 4K Displays

Question 1 – We understand that RAVE ULTRA is now delivering 4K displays for aircraft entering service in 2020.  4K displays offer superior resolution, can you help our readers understanding the impact of offering this to their passengers?  Are there any considerations that should be understood for an existing system upgrade versus new installation?

Response: We know from our customers that IFE is a critical component to the overall inflight experience, having a significant impact on Customer Experience scores. As the market continues to grow more competitive, airlines are continuing to look for ways to differentiate from their competitors. We believe that having the latest in consumer technology such as 4K Ultra High Definition displays in every cabin class is a fantastic differentiator, and our customers agree.  Interest in our new range of RAVE ULTRA displays is unprecedented. When we designed RAVE ULTRA, we took a ground-up approach. We kept the features that make our customers love RAVE, such as our seat-centric architecture and dockable displays then married this with the latest in multimedia processors, cutting edge 4K LCD panels that are typically used in high end laptops, and we even introduced Bluetooth audio for every seat on the plane.

How is your system able to support 4K content for every passenger? 

Response: We get asked this question often, and the answer for us is easy.  Thanks to our seat-centric architecture, content is played locally at each seat display and not streamed over a network.  Even with every passenger watching 4K content, the RAVE system continues to operate seamlessly on a 1 gigabit Ethernet backbone, meaning we are very well positioned to support both the line fit and retrofit markets. There is no requirement for aircraft backbone upgrades for airlines to access the full benefits of RAVE ULTRA, unlike other IFE systems with many servers that stream content to the seats.

How can you store all that 4K content at every seat when it’s so much larger? 

Response: As I mentioned, when we designed RAVE ULTRA, we found the latest in Multimedia processors. This allowed us to take advantage of the advances in video compression technologies and video encoding standards such as H.265 to keep files smaller but not sacrifice video quality. As well, we have the RAVE Cloud that allows Airlines to store large multi-terabyte content sets in the on-board Cloud and makes content instantly available at the seat centric screens when that content is not stored locally.  It’s important to note, that we are still not streaming content with RAVE Cloud. When a passenger selects a Cloud title, the content is being copied as fast as possible across our network and stored locally. The video starts playing while the content continues to download in the background.

In reality, we know it will be quite some time before 4K content is commonplace for IFE, as our industry deals with the standards and security required to distribute 4K content. However, RAVE ULTRA is designed for today and the future. We have gone to great lengths to ensure the necessary security requirements are in place to support playback of Hollywood DRM protected 4K content. Even though the standards are not yet ratified, we are confident that the systems we have will meet the requirements. In the meantime, Airlines can benefit from RAVE ULTRA immediately, as our system will upscale content to the highest possible level based on the definition of the source file. What this means is all content looks better on a RAVE ULTRA display.

Question 2 – Can you tell our readers what airplane /airplane model will get the first 4K display, and are the airlines planning any special video for the application? 

Response: We are very excited to be bringing RAVE ULTRA to market in 2020 and have a number of airlines that have selected it for line fit and retrofit programs with both Airbus and Boeing. Our first installations are planned for both Boeing and Airbus single aisle aircraft followed by our first wide body installation on a Boeing B777X all delivering in 2020. Each of these customers will install RAVE ULTRA displays in every cabin class including Bluetooth audio for every seat on the plane.

RAVE ULTRA is a great fit for both narrow body and wide body aircraft, and we are certainly seeing strong demand across both aircraft types.  Our System with RAVE ULTRA is about 30% lighter than our previous generation systems.  This lower weight meets a critical requirement for airlines that are flying ultra-long haul sectors and is fully operational with only a handful of LRU’s (Line Replaceable Units) while still being able to scale to support the complex architectures of today’s modern wide body aircraft.

Question 3 – More consumers are using Bluetooth headsets/earbuds and want to utilize them in the aircraft for IFE.  Please describe how RAVE has implemented Bluetooth in the entire cabin supplied with audio and at the same time preventing interference to users with other Bluetooth applications?

Response: One of the key elements of RAVE ULTRA is to give all passengers access to the same technology they use on the ground, in the air and not just in the premium classes.  Research suggests that Bluetooth headsets now outsell wired headsets, so we think that people will just expect to be able to use these on a plane, and with RAVE ULTRA they can. Our engineers have spent a lot of time testing and refining our solution to ensure we can reliably offer Bluetooth audio to every passenger on a wide body aircraft. We are able to do this by adjusting the power output of the Bluetooth transmitter and minimizing the transmission radius of the signal, this allows us to re-use the Bluetooth signal many times over in the aircraft avoiding signal congestion and audio quality degradation.

Question 4 – Is VBR a technology that efficiently communicates with networks and displays and if so, can you give our readers what kinds of savings in data and communication technology are used and what kinds of communication savings perspective are involved (data rate savings, hardware choice and design, application improvement and equipment type and design)?

Response: VBR (variable bitrate) is a method used in media encoding that allows for the bitrate to vary with the goal to maintain quality on complex scenes and save space on simple ones. This is a method supported by our current and future generation of products. This technology allows our content to maintain a high level of quality without the need for high levels of storage.  With CBR (constant bitrate), the platform suffers in quality and has high storage requirements.  This results in higher cost storage and limits the number of titles a platform can support.  The reduction in size with VBR also helps the transport of media being loaded on the platform reducing the load times due to the smaller file sizes .  In the on-wing platform, network backbone bitrates are reduced which eliminates the need for RAVE to build out oversize network paths (i.e. aircraft backbone upgrades) reducing the overall hardware costs.

Question 5 – Please tell our readers how giant video quality changes and weight savings can be achieved at the same time reducing size and weight?

Response: Airlines are telling us that weight is critically important as ultra-long haul point-to-point flights are gaining popularity, and passengers’ expectations around technology are increasing significantly. We knew, when designing RAVE ULTRA, we had to achieve both goals that were seemingly at odds with each other. So how did we do it? We completely changed our design philosophy and repackaged our displays into a ‘tablet-like’ design that significantly reduced form factor and weight. RAVE ULTRA 4K panels are lighter and have smaller borders than their predecessors.  We partnered with LG Electronics on this project as they are a market leader in consumer electronics and brought their skill in packaging consumer electronics to RAVE.  We are taking advantage of the laptop market’s use of lightweight, low power and low profile display panels and incorporating them in our new RAVE ULTRA 4K displays.

Be sure to stop by the Safran booth #2142 during APEX to experience RAVE ULTRA.


CARLISLE IT

Carlisle Interconnect Technologies (CIT) will exhibit its industry-leading installation solution for Electronically Steered Antenna (ESA) technology at this week’s APEX EXPO trade show in Los Angeles. CIT will showcase its integration of thermal management design in packages suitable for business and regional aircraft in the South Hall of the Los Angeles Convention Center, Booth No. 1933.

CIT’s extended capabilities into the integration of an installation solution compatible with ESA technology addresses even the toughest of In-Flight Entertainment, Connectivity & Interiors (IFECI) challenges. The aerodynamic design allows for a simplified, standardized, and universal SATCOM installation, resulting in lower maintenance, reduced cost of ownership, and improved speed-to-market for customers.

CIT has long provided airlines and manufacturers with high-performance wire and cable, including optical fiber, for the most advanced interconnect solutions and market-leading products. At APEX, they will showcase expanded capabilities for IFECI equipment with its installation solution for ESA technology into the aerodynamic and structural package design of business and regional aircraft. Using the ARINC 781 footprint for SATCOM on business and regional aircraft, CIT takes advantage of existing OEM provisions to improve airlines’ speed-to-market. Aerodynamic design models establish a low drag shape that advances in-flight cooling and efficiently moves heat load from antenna chips to radiator zones. This efficient transportation of heat maintains uniform temperatures over large areas to optimize antenna operating conditions.

During APEX, CIT is offering a variety of opportunities to learn about the integration of installation solutions for ESA technology and interact with industry experts, users, and partners. The following may be explored at the CIT booth 1933:

  • Light weight backshells
  • Fiber optic harnesses
  • Octax 10GB connections – Solo, 38999, ARINC 600, and more
  • Aerospace wire, coaxial, and cable for high-speed data, custom constructions, and harsh environments
  • Antenna blind mate connection solutions
  • Seal3D fuselage feed-thru connectors
  • Lightweight avionics trays and hold downs
  • Single aisle bagbin video control center

CIT presentations and features at the conference include:

  • Tuesday, Sept. 10, and Wednesday, Sept. 11, beginning at 1 p.m.: Ice cream social with the Carlisle team to see the new installation solution features for ESA technology
  • Video illustrating the antenna selections and flow simulation for drag optimization
  • Additional image, graphic and video assets available for instructional use and informational needs

Please contact Kris Samuelson via email at Kris.samuelson@carlisleit.com or via phone at 253-318-0768 to schedule an appointment during APEX.


OTHER NEWS

 

APEX Expo, Los Angeles | September 9, 2019–At this year’s Airline Passenger Experience Association event in Los Angeles, visitors will be able to see the APEX award shortlisted IFPL Bluetooth audio and AdPower solutions.

The addition of Bluetooth technology to the ever-growing suite of products is an exciting development. As a world leader in passenger connectivity, IFPL deliver high quality sound and exceptional unit reliability giving an enhanced customer experience.

AdPower is an innovative way to provide passengers with in-seat USB power (Patent pending) that can be monetised by airlines.

The solution activates pop-up advertising when a Personal Electronic Device (PED) is connected. This provides an additional ancillary revenue opportunity for the airline. Powering passengers’ PEDs is now an important requirement in support of the passenger experience.

As a complement to AdPower, IFPL Head of Business Development, Dave Phillips says, “The IFPL USB-A and USB-C Rapid Fit combination outlet will allow airlines to support passenger’s future power requirements as they evolve.”

An increasing number of the world’s aircraft are currently equipped with USB-A power sources that deliver relatively low-wattage power. Phillips continues, “USB-A power sources can generate approximately 10 watts, while USB-C Rapid Fit can increase the power output and longevity of the unit”.

Visit APEX 2019 to experience the innovative AdPower and the latest integrated Bluetooth audio products and solutions at Booth #1229.

At the upcoming APEX Expo in Los Angeles, California IFPL will demonstrate their latest innovative in-seat power and integrated peripheral solutions at booth #1229. The Isle of Wight company has an impressive range of passenger interface solutions. In addition to the existing peripherals, the new USB-Power Delivery and integrated AdPower technology will be on display. Here are some of the product offerings not to miss during next week’s Expo:

USB Power Delivery

USB Power Delivery is a new standard for charging consumer electronics. This enables airline passengers to power larger portable devices such as laptops and more demanding tablets. As these devices become more common, IFPL’s products provide a low-cost solution for all airlines.

USB-A or USB-C

The line fit USB-A unit delivers in-seat integration and is a cost-effective solution. However, consumer devices are adopting USB-C as standard. Airlines are increasingly asking themselves, what is the best solution for their passengers?

During APEX IFPL will demonstrate how airlines can easily transition from USB-A to USB-C. The Reversible USB-A and USB-C Rapid Fit combination outlet will allow airlines to support all of their passengers. These solutions incorporate IFPL Intellectual Property and will seamlessly integrate within the seat, delivering high reliability.

AdPower

Incorporating design and technology innovation, AdPower is the latest solution to monetize USB power. Dave Phillips, Head of Business Development says, “a short passenger advert enables the airline to gain access to ancillary revenue in partnership with their media agency.” This is an innovative way to provide passengers with in-seat USB power that can be monetized by airlines. Be sure to see the AdPower product in action at their booth.

Inductive Charging

By working with leading seat vendors, IFPL will demonstrate the successful integration of inductive charging solutions within the seat. This enclosed unit has high reliability designed-in, resulting in significantly lower Customer Induced Damage (CID).

Bluetooth Audio Jack

To address the growing trend of Bluetooth headsets, IFPL has designed the latest 3.5 mm Long Life audio jack to include Bluetooth connectivity allowing passengers to pair wirelessly or use a wired headset. This enables the airline and the passenger to select their choice of headset. Airlines can choose to sell Bluetooth headsets on-board and gain additional ancillary revenue. It is also an easy upgrade for existing IFE systems.

A prime benefit of Bluetooth Audio is that it reduces CID while providing a more modern audio experience. There are two pairing options: 1) a capacitive touch button with LED indicator confirms pairing, or 2) a software upgrade to the seat-back monitor will confirm a successful pairing.

As there are no moving parts, the life of the audio jack is extended so the risk of CID is reduced. This solves accidental damage of the audio jack when the customer stands up with the headphones on. This unit is in service through leading Business Jet Original Equipment Manufacturer (OEM)’s. IFPL has optimized the Bluetooth signal strength for superior performance.

Within this Bluetooth product, the patented Long Life audio jack has been added so that passengers can use their wired headsets should they choose.

The Bluetooth Audio Jack is a 2019 APEX/IFSA Award Finalist. Be sure to stop by booth #1229 for a demonstration of this latest innovation.


AIX Los Angeles

In just one week, Aircraft Interiors Expo (AIX) will land in Los Angeles for the fall’s global meeting place for the passenger experience industry. Celebrating the best of aircraft cabin innovation and design, the event is set to welcome leading seating manufacturers, suppliers of flooring, galley equipment, fasteners, air conditioning systems and lighting/LED equipment – each showcasing their latest products and services to industry professionals.

Here are the top reasons why you shouldn’t miss this year’s Aircraft Interiors Expo (AIX) Los Angeles.

Expert speaker seminar program
The return of the popular CabinSpace Live seminar program will offer attendees valuable insight into the latest trends, challenges and opportunities facing the industry. More than 20 expert speakers will take to the stage to create an interactive forum for discussions on the future of aircraft interiors, with topics including cabin accessibility, innovation for comfort, premium accommodation and air quality.

State-of-the-art products on show
AIX LA comes with the promise of the best cabin technology awaiting the eager eyes of industry experts, suppliers and buyers.

Held at the Los Angeles Convention Center, more than 50 of the industry’s leading companies will be present with Diab, Improvage Precision and Jamco Corporation, showcasing the latest, most innovative materials for cockpit doors, while those looking for new lavatory and waste equipment will be able to engage with Certified Thermoplastics Co Inc, SIMONA Boltaron and REGENT AEROSPACE.

Setting the standard for high-density aircraft seating for both wide and narrow-body cabins, Aviointeriors S.p.A will unveil its new concept business class seat that mirrors ‘Ying Yang’ configuration – the ADAGIO range. Currently, narrow-body fuselage aircraft are being trialed as the new way to travel long-haul, but with a better economic and environmental footprint. For example, Airbus recently unveiled the A321XLR – responding to industry needs for improved range. The new model offers value for airlines by bringing 30% lower fuel burn per seat, with an unprecedented range of up to 4,700m – 15% more than the A321LR.

Unrivaled networking opportunities
New to AIX Los Angeles, leading OEMs, airlines and tier 1 suppliers will be taking part in the event’s newly launched meetings program, AIX Connect. Designed to help representatives from key airlines connect with exhibitors during the show, it will enable the interiors community to build business connections and discuss new projects.

Against the backdrop of the city of Angels
Whether meeting some of the most recognizable industry professionals in aviation or reflecting on the latest ground-breaking cabin ideas, Los Angeles is set to provide a suitable backdrop for new and exciting business opportunities for all attendees this fall. And, amid plenty of exciting new developments to see inside the convention centre and networking events to keep attendees busy, visitors can also take advantage of one of the world’s most popular destinations in the world– Los Angeles.

Three events in one location
Aircraft Interiors Expo will be co-located with APEX EXPO and IFSA EXPO, enabling attendees to experience the full spectrum of aircraft interiors products and passenger services in one location, bringing together more than 3,500 qualified industry professionals.

For more information and to register to attend AIX LA this September, please visit this site.


BLUEBOX and VISTARA

Bluebox Aviation Systems and Vistara are marking the 1st anniversary of the launch of “Vistara World” by going app-free. Vistara World is the airline’s free wireless streaming in-flight entertainment (IFE) service which streams content from the Bluebox Wow portable wireless IFE platform to passenger devices.

Since launching last year, Vistara World has been progressively rolled out to Vistara’s entire fleet of 31 aircraft, including Airbus A320 and the recently inducted Boeing 737-800NG aircraft.

As well as enabling passengers to stream IFE via the Vistara World app, Bluebox and Vistara will now provide passengers with an app-free solution. From September 1, 2019 passengers are able to watch Vistara’s DRM-protected content from their personal device browser*, without downloading the app. Previously only DRM-less content could be viewed without the app.

Vistara’s evolving content library includes a flight moving map, movies, TV shows and music in varying genres. In addition, one of the most popular elements of Vistara World is the membership enrollment page for “Club Vistara”, the airline’s loyalty program.

“At Vistara we continue to invest in enhancing our service offerings to stay ahead of the curve. In the last year we have flown over 5 million customers who have consumed a variety of engaging content on ‘Vistara World’ and enjoyed the Vistara experience even more. The Bluebox platform’s convenience, robust capabilities and flexibility will now take this experience a notch higher,” said Mr. Sanjiv Kapoor, Chief Commercial Officer, Vistara.

“As well as providing secure, revenue-generating, feature-rich, and cost-effective wireless IFE platforms, we aim to make these as friction-less as possible for both our airline customers and their passengers,” said David Brown, Business Development Director, Bluebox. “With device software now available to enable us to provide app-free DRM content, we are able to make it easier for passengers to access the platform. That, in turn, means more of the benefits to Vistara of deploying the system can be realized – both in terms of positive passenger experience and the ancillary revenue generated by the system.”

* Technical requirements app-free DRM content viewing: 

  • Smartphones: iOS 11.2+ with Safari and Android v5+ with Chrome v75+
  • Laptops: Chrome V69+ and Safari V11

AIRBUS News

AirAsia X finalized a firm order with Airbus for an additional 12 A330-900 and 30 A321XLR aircraft. AirAsia X currently operates a fleet of 36 A330-300s on services to points within the Asia-Pacific region and the Middle East. In addition, in August the first A330neo joined the fleet of AirAsia’s Bangkok-based long haul affiliate, AirAsia X Thailand. The aircraft is the first of two leased A330neos joining the airline’s Thai affiliate by the end of the year.

The new contract increases the number of A330neo aircraft ordered by AirAsia X to 78, reaffirming the carrier’s status as the largest airline customer for the type. Meanwhile, the A321XLR order sees the wider AirAsia Group strengthen its position as the world’s largest airline customer for the A320 Family, having now ordered a total of 622 aircraft.


BOEING News

During the Moscow Air Show, Boeing and Aeroflot announced a contract to modify passenger cabins on 18 of the Russian flagship carrier’s 777-300ERs. Boeing will perform engineering work and supply component kits for the planned cabin interior reconfiguration. Aeroflot is a member of the SkyTeam global airline alliance and serves 159 destinations in 54 countries. Aeroflot’s 249-strong fleet is the youngest of any airline worldwide that operates more than 100 aircraft.

Also, Boeing and KLM Royal Dutch Airlines announced that the carrier has ordered two more 777-300ERs. The order, valued at $751 million at current list prices, was previously attributed to an unidentified customer on Boeing’s Orders & Deliveries website.

The 777-300ER can seat up to 396 passengers in a two-class configuration and has a maximum range of 7,370 nautical miles (13,650 km). The airplane is the world’s most reliable twin aisle with a schedule reliability of 99.5 percent. Operating out of its home base in Amsterdam, the KLM Group serves a global network of 92 European cities and 70 intercontinental destinations with a fleet of 209 aircraft. The carrier operates 29 777s, including 14 777-300ERs. It also flies 747s and the 787 Dreamliner family.


OTHER NEWS

  • First presentation of new gaming add-on to BoardConnect at APEX EXPO in Los Angeles | Exclusive pre-conference in the Lufthansa #FlyingLab above the Atlantic

Raunheim/Los Angeles | August 29, 2019– Lufthansa Systems today announced that it will be showcasing the new inflight gaming component on its BoardConnect open IT platform at this year’s Airline Passenger Experience Expo (APEX EXPO) in Los Angeles from September 9-12. The company has digitally adapted the fantasy card game Galaxy Duel and integrated it into the platform in partnership with gaming provider Gladi8torGalaxy Duel offers features such as an eSports league, leaderboards and live streaming. The brand-new prototype of the inflight game will be on show at stand 1901, where it can be tested with an exclusive invitation.

Lufthansa Systems’ BoardConnect technology enables airlines to use the onboard IT platform for their specific applications, with possibilities extending far beyond mere entertainment. By integrating onboard gaming into BoardConnect, airline IT specialist provider Lufthansa Systems is responding to the ever-expanding gaming market, where it sees an opportunity for airlines to adapt their inflight entertainment to their passengers’ different needs and stand out from their competitors by offering an enhanced passenger experience.

“With 17 airlines having already opted for BoardConnect, our platform is being used on almost 900 aircraft,” said Jan-Peter Gänse, Head of Passenger Experience Solutions at Lufthansa Systems. “By developing the open BoardConnect Dock platform, we have enabled our customers to expand the inflight entertainment solution to include a wide range of applications and thus offer their passengers a personalized service. The possibilities are endless. Inflight gaming is just one of many conceivable enhancements.”

Exclusive kick-off event: Lufthansa #FlyingLab en route to APEX EXPO

Before the official launch of APEX EXPO 2019, Lufthansa Systems is organizing a pre-conference on flight LH 452 from Munich to Los Angeles on September 7 in partnership with Lufthansa and APEX. The largest passenger aircraft in the Lufthansa fleet A380 will serve as a flying innovation platform as it crosses the Atlantic, setting the stage for “powering the next generation of passenger experience” and giving industry leaders an opportunity to showcase the latest trends and developments in the passenger experience space. The co-initiator and host of this FlyingLab flight is Lufthansa Systems CEO Olivier Krüger, who will kick off the event by welcoming interesting people taking part in the discussions.

All of the passengers on board can follow the expert presentations live, try out innovative new products and enjoy music performed live in the cabin. The speakers and their presentations can be streamed live to any WiFi-enabled device on board. The event will be broadcast onboard via the BoardConnect solution, illustrating one of the many different possible applications for Lufthansa Systems’ digital platform.

For the first time, a FlyingLab flight will include a design sprint session in which selected passengers can participate and develop new ideas for an enhanced passenger experience with the help of industry experts. The results of this workshop will be presented to the other passengers on board and the most promising suggestion will then be implemented.

BoardConnect Dock

With its new BoardConnect Dock solution, Lufthansa Systems is providing technology, content and financing partners with a BoardConnect framework for creating their own onboard program. Depending on the partner, this might include a connectivity portal, classic IFE content or a platform with booking options and targeted advertising to generate additional revenue.

BoardConnect

BoardConnect is Lufthansa Systems’ complete solution for the digital passenger experience that continues to address airlines of all sizes with different business models. In addition to traditional IFE features such as moving maps, movies, music, games and destination information, customers can choose the content they want from a wide range of services available through Lufthansa Systems’ strong partner network. This content can also be provided simply and easily from the cloud if desired.

Astronics plans to introduce new power and connectivity technologies at next month’s APEX in California. The company told IFExpress that the new technologies bring together a set of power, connectivity, and data solutions that help airlines and airframe manufacturers improve the passenger flight experience while providing cost and operational efficiencies.

New Product Offerings:

One innovation to be featured is the Edge Cabin Network Platform (think cabin Wi-Fi) to support IFE customers with a smarter, scalable hardware solution. The Edge is intended for wide bodies, narrow bodies and regional jets. “We’re taking inflight connectivity hardware to ‘the edge’ of innovation with this new IFE platform introduction,” said Michael C. Kuehn, President of Astronics CSC. “Our new Edge Cabin Network Platform employs the power of a distributed computing system architecture to eliminate weighty servers while improving the passenger Wi-Fi experience. With this new strategy of a distributed architecture, IFE providers can provide a scalable, secure system, offering airlines the option to deploy only as many as they may need to create the optimal, cost- and performance-effective configuration.”

To make future retrofits even easier, Astronics is introducing its EmPower Xpress product, an on-seat USB outlet housing solution for its EmPower in-seat power product line. EmPower Xpress easily adjusts to the seat rail, either forward or rear-mounted, for maximum flexibility. Attaching to the seat without affecting the seat structure means the installation can occur quickly and without the need for seat service bulletins. “With this new retrofit solution for in-seat power, the airlines now have a faster, easier, more configurable retrofit method than ever before,” explained Aaron Clarke, Vice President of Cabin Electronics for Astronics AES. “For very little extra effort, airlines can now offer the inflight charging services that today’s passengers expect on every flight.”

The latest version of its webFB Aircraft Interface Device (AID), which includes an extended Wi-Fi range to wirelessly connect to cabin IFEC systems, enabling real-time data collection and transfer to the ground will also be on display in their booth. Ultra compact and easy to install, this smart AID acts as a server and a router to provide a cost-effective AID solution without the need for aircraft mods.

Update: Future Technology Explorations

You can always count on Astronics to bring some innovative technology up for discussion any time you stop by their booth. This year, the explorations will continue in the Li-Fi arena plus feature alternate gesture control technology applications for use on aircraft. “We’re planning to show gig speed Li-Fi capabilities for potential cabin Li-Fi applications,” explained Mark Schwartz, Vice President of PDT, an Astronics company. “We’ll also feature alternate gesture control, which uses electric currents from your brain to move objects. And finally, we’ll show some Li-Fi gate data link applications, and how it can populate the CWAP with content according to your seat number.”

They will also be featuring their innovative, patented Smart Aircraft System is Internet of Things (IoT) network technology that autonomously collects and aggregates data from a wide range of sensors installed in the aircraft cabin. The system, demonstrated by Astronics throughout APEX, collects nearly any type of sensor data and wirelessly transmits this data to locations and applications where the crew can improve airline operational efficiency. For example, the system can sense seat occupancy and position, depletion of consumables like paper towels, and the status of safety equipment such as flashlights and lifejackets.

A primary application of this technology, the Intelligent Bin Solution, will be on display. This leading edge, patent-pending system is able to detect and report—in real-time—information about the status of overhead bins such as the percentage of fullness, which speeds aircraft boarding processes and reduces passenger stress. In addition, the system reports the temperature, humidity, pressure, and air quality within the bin, which helps detect outgassing events such as those that precede a lithium-ion battery fire. This early warning can increase safety and avoid costly aircraft diversions.

“Our new Smart Aircraft System integrates hundreds of advanced sensors with our webCS wireless communication server to collect and present meaningful data to crew members on their portable electronic devices,” explains Jon Neal, President of Astronics Ballard Technology. “There are a multitude of uses for this new system, which brings new data and insights into the hands of the crew to increase efficiency, improve safety, and lower operating costs.”

The Intelligent Bin Solution is an APEX/IFSA Award Finalist, and they are expected to start airline trials later this year.

Tech Talks:

Throughout APEX, Astronics will feature Tech Talks in the booth. Topics include:

  • A Look Ahead at What’s Next for the Internet of Flight
  • Scalable Concepts for Integrating Portable IFE
  • Considerations When Selecting a Wireless Charging Solution for Commercial Aviation Applications
  • Securing, Deploying, and Managing the Next Generation Aircraft Interface Devices
  • Improving Cabin Efficiencies using Smart Aircraft Sensor Data

Visit Astronics at APEX Booth #1429.


CRYSTAL CABIN AWARDS

The finalists have been named for the Crystal Cabin Award special category, “Best Customer Journey Experience”. Nominees for the trophy, to be presented during the APEX Expo in Los Angeles, honoring the best integrated solution for passengers, are: the “Connected Experience” application from Airbus, a voice-controlled lavatory from Diehl, and light-based data transfer for Air France with “LiFi Power” from Latécoère.

A life without apps is barely conceivable, from controlling the lighting in our living rooms to cashless payment for pizza delivery. The “Connected Experience” from Airbus brings this comfort to the aircraft cabin. “Pasta or chicken” – passengers can order either, direct from their smartphones. And the app can also confirm whether or not the cabin baggage will fit in the overhead locker, avoiding unnecessary suitcase stress. Thanks to the networked cabin, the crew can regulate temperature and lighting as well as communicate with passengers.

“Please turn on the water faucet”: The “Voice-controlled Lavatory” from Diehl makes it possible to use the aircraft toilet without touching it, an attractive option both for passengers with restricted mobility and for the hygiene-conscious. From flushing the WC to operating the trash can, all essential aspects of the lavatory can be controlled by voice commands in several languages. And thanks to the modular system, this innovation from Hamburg, Germany can easily be retrofitted.

As light as light: Latécoère already presented “LiFi Power”, transmitting data using light, at this year’s Paris Air Show. Crew communication could soon be wireless, and data transmission speeds up to one hundred times conventional wiring will bring a whole new dimension to passenger entertainment and connectivity. Air France has already integrated this innovation in one of its cabins.

This category in the Hamburg Crystal Cabin Awards operates outside the regular entry phase, and will be presented on 9 September as part of the APEX Awards at the APEX EXPO and Aircraft Interiors Expo Americas trade fairs in Los Angeles. The award ceremony in LA also ushers in the new submission phase for the eight main categories of the Crystal Cabin Awards, to be presented in Hamburg on 31 March 2020. Amongst the winners in 2019 were such renowned industry representatives as Airbus, Collins Aerospace, Recaro and United Airlines.

A complete overview of the finalists with contact details and images is available for download here.


AIRBUS

The first A220-300 for EgyptAir successfully completed its inaugural test flight from the Mirabel assembly line. The first of 12 aircraft EgyptAir has on order is due to be delivered to the Cairo-based airline in the coming weeks. The A220 for EgyptAir will provide passengers with superior comfort, its innovative cabin design featuring the widest economy seats of any single-aisle aircraft and panoramic windows for more natural light. The aircraft which is outfitted with a brand new cabin layout of 134 seats, will now enter its final phase of completion before delivery. The A220 delivers unbeatable fuel efficiency and true wide-body comfort in a single-aisle aircraft. The A220 brings together state-of-the-art aerodynamics, advanced materials and Pratt & Whitney’s latest-generation PW1500G geared turbofan engines to offer at least 20% lower fuel burn per seat compared to previous generation aircraft. With a range of up to 3,400 nm (6,300 km), the A220 offers the performance of larger single-aisle aircraft. nMore than 80 A220 aircraft are flying with 5 operators on regional and transcontinental routes in Asia, America, Europe and Africa, proving the great versatility of Airbus’ latest addition.


BOEING

  • BOEING is increasing 767 production from 2.5 to three per month.
  • BOEING is planning to hire a few hundred temporary employees at Moses Lake, Washington to help prepare new 737 MAXs for delivery by installing new MCAS software and performing required maintenance and other updaters.

OTHER NEWS

  • Starting this month, LATAM will implement a new Premium Business service, offering more comfort and privacy to its passengers.
  • With an investment of more than US$500 million, LATAM is renovating the cabins of approximately 200 aircraft and implementing wide-ranging initiatives to improve the travel experience for its passengers.

São Paulo, Brazil | August 27, 2019– LATAM Airlines Group today unveiled its new Premium Business service onboard the first Boeing 777 in its fleet to feature the group’s new cabin standard. The service is part of a $500 million investment to improve the passenger experience and includes US$400 million in cabin renovations.

The launch event took place in LATAM’s largest maintenance facility, the Manutenção em Linha Center (CML), at São Paulo/Guarulhos International Airport.

LATAM executives presented the new Premium Business class service, which includes a new culinary concept and cabin crew protocols to provide more comfort and privacy so that customers can reach their destination feeling renewed and refreshed. Starting this month, the new service will be available on all LATAM international flights.

“From listening to our customers, we understand they want more options, flexibility and personalization to be able to travel according to their needs. We are investing over half a billion dollars in cabin renovations, digital tools and improving our service to offer each of our customers a tailored travel experience,” said Paulo Miranda, Vice President of Customers, LATAM Airlines Group.

The new Premium Business service

“Our new Premium Business service offers more comfort and privacy so that our passengers can rest and arrive refreshed at their destination. We have transformed our service, starting with a new culinary concept as well as new cabin crew protocols and service elements,” added Miranda

Premium Business includes a new gastronomic proposition designed by renowned Chilean and Brazilian chefs Pamela Fidalgo and Aninha that allows passengers to rest well and wake-up revived on long haul flights. True to LATAM tradition, the menu will showcase South American ingredients and will also be accompanied South America’s best wines, hand-selected by Héctor Vergara, the continent’s only master sommelier.

In addition, LATAM has implemented new service protocols for cabin crew with fewer interruptions. It has also introduced new premium pillows, bed clothes and mattresses with temperature-regulating and pressure-point technology for every flat-bed seat to maximize comfort.

“With the new Premium Business experience, we aim to continue being the first choice for corporate customers, offering not only industry leading cabins and service, but also an unrivalled network of destinations as well as the best itineraries and punctuality on the continent,” concluded Miranda.

A new cabin standard

LATAM Airlines Brazil’s first renovated Boeing 777 represents the new standard for the group’s long-haul aircraft and is one of approximately 200 planes – representing over half of the global LATAM fleet – that will be upgraded over the next two years. The aircraft features new Premium Business seats with direct aisle access, a renovated Economy cabin and LATAM+ Seats, which offer greater space, a dedicated overhead bin and premium services such as priority boarding.

In the new Premium Business cabin, each custom-designed Thompson seat offers more privacy and direct aisle access, as well as configurations for both individuals and couples. The seats recline 180o into a fully-flat bed, feature the latest generation in-flight entertainment with an 18” Panasonic personal screen and have ample space for personal items.

LATAM’s Boeing 777 also features a revamped Economy cabin, offering passengers a new look, improved comfort and a state-of-the-art inflight entertainment system with an unrivalled selection of content.

Watch the virtual tour of LATAM’s new Premium Business cabin and revamped interiors.

Flights within Latin America

For passengers travelling on domestic flights and routes within Latin America, LATAM is transforming the cabins of over 150 Airbus A320 and A321 aircraft. The cabins will feature ergonomically designed Recaro seats, offering greater comfort and fast-charging USB power ports, as well as LATAM Play, the leading wireless in-flight entertainment system in the region. Likewise, passengers will have the opportunity to upgrade to LATAM+ Seats.

For more information about LATAM’s in-flight experience visit latam.com

 

AIRBUS
Airbus logged orders for 33 commercial jetliners in July – paced by the wide-body A350 XWB and A330neo, while making 69 deliveries during the month from across its product line of A220, A320 Family, A330, A350 XWB and A380 single-aisle and wide-body aircraft – which included numerous “firsts.”

The wide-body new business was led by Air China’s acquisition of 20 A350 XWBs in the A350-900 version. This Chinese carrier already is a major Airbus customer, currently operating A350-900s, along with A330s, A319s, A320s and A321s.

Also logged in July was Virgin Atlantic’s booking for eight A330-900s to support the UK carrier’s fleet renewal and expansion; this agreement originally was announced at the 2019 Paris Air Show. Completing the month’s wide-body bookings was Dubai Aerospace Enterprise’s acquisition of two A350-900s.

Single-aisle orders in July involved two A320neo jetliners for Spain’s Iberia and one ACJ319 Airbus Corporate Jetliner for a private customer.

The month’s deliveries were made to 41 customers overall, with the activity led by 52 jetliners provided from the single-aisle A320 Family. Notable deliveries included the first A321neo for South Korea’s Asiana Airlines, and the initial A321LR long-range version delivered to Aer Lingus of Ireland. Two A220 jetliners – the newest addition to Airbus’ single-aisle aircraft line-up – were delivered during July as well.

Wide-body aircraft provided to customers involved seven A330s in both the NEO and CEO versions, seven A350 XWBs in the A350-900 and A350-1000 configurations, along with one A380. Delivery “firsts” in July included the no. 1 A350-1000 for British Airways and the first A330-900s delivered to Air Calin of New Caledonia and Indonesia’s Lion Air.

Taking the latest orders, deliveries and cancellations into account, Airbus’ backlog of jetliners remaining to be delivered as of 31 July stood at 7,198 aircraft. The single-aisle total was composed of 5,822 A320 Family jetliners and 431 A220s; while the wide-body tally involved 618 A350 XWBs, 276 A330s and 51 A380s.

AirAsia has taken delivery of its first A330neo aircraft, to be operated by its long-haul affiliate AirAsia X Thailand. The aircraft was delivered via lessor Avolon and is the first of two A330neos set to join the airline’s fleet by the end of the year. With its enhanced economics the A330neo will bring a step-change in fuel efficiency for AirAsia’s long haul operations. The new generation A330neo will be based at Bangkok’s Don Mueang International Airport in Thailand, supporting the airline’s growth and network expansion plans to key markets such as Australia, Japan and South Korea. The AirAsia X Thailand A330-900 features 377 seats in a two-class configuration, comprising 12 Premium Flatbeds and 365 economy class seats.


SmartSky Networks

SmartSky has partnered with Mosaic ATM to further enhance SmartSky’s Skytelligence open marketplace and framework infrastructure to connect aviation applications and services developers. The expanded Skytelligence allows for the development of new data and services products to improve the efficiency of aviation operations.

SmartSky’s open interface and integration environment now includes more ways to optimize and improve the flight experience for every aviation-related company, from airlines and aircraft owners to data managers and developers.

“SmartSky’s patented system for five-dimensional trajectory optimization with continuous re-planning is an industry breakthrough, and accessing this capability via a software as a service model is a game-changer. This feature allows developers to take advantage of the combination of several data sources and services, including weather and traffic constraints, to quickly and cost-effectively build enhanced services,” said Chris Brinton, Mosaic ATM CEO.

Mosaic has provided SmartSky with expertise to expand upon and refine the Skytelligence concept, including unique insights for data processing, transformation and fusion techniques to increase Skytelligence’s data offering. SmartSky and Mosaic will continue to collaborate to develop applications and services related to airport data, convective weather data, navigation aids and more.

Using Skytelligence reduces development investment and accelerates outcomes. Application developers and service providers now can realize new revenue while enhancing passenger and flight deck experiences and optimizing operations.


BOEING
A Boeing-built 702 digital satellite called Amos-17 will provide affordable internet access and other communications services to undeserved parts of Africa as well as Europe and the Middle East. The satellite launched today from Cape Canaveral, Florida at about 7:00 p.m. It will enter service in a few months after on-orbit tests and moving to its final position over Africa.

Built on Boeing’s 702 satellite platform, AMOS-17 will deliver television, internet and data services to a potential market comprising hundreds of millions of people in its coverage regions. With both fixed and steerable beams, the multi-band AMOS-17 satellite can provide continual service to long-term customers while moving bandwidth to accommodate short-term demand for high capacity throughput, for example, during special events or natural disasters. “AMOS-17 is packed with innovations so that it can support many challenging missions,” said Chris Johnson, president, Boeing Satellite Systems International, Inc. “We are proud to support Spacecom in their use of satellite technology to bring services, promote economic development and foster a greater sense of connection to people around the world.”


OTHER NEWS

  • Perhaps one of the best applications of self-driving autos is on the airport, or at least, an application analysis of auto usage for airplane/airport applications? Under the hood of Waymo’s self-driving fleet project
  • While reading about the satcom applications of inflight communication, we came across a PR release that the folks at Gogo will introduce 5G systems for usage on aircraft in 2021. What got us interested was the 5G phone usage on aircraft in the future. In case you missed it, here is the release – Gogo to launch 5G network in 2021 – May 29, 2019
  • Optics are not our expertise, however, most aviation folks use binoculars to watch take-offs and landings. This lead-in gives us an amazing solution to a standard problem we found that most of us are aware of: “It’s a problem that plagues even the priciest of lenses, manufactured to the most exacting specifications: the center of the frame might be razor-sharp, but the corners and edges always look a little soft.” Here is the solution by a Mexican physicist that you just have to read. And, oh yes, check out the solution formula! A Mexican Physicist Solved a 2,000-Year Old Problem That Will Lead to Cheaper, Sharper Lenses.
  • If you plan to storm US Area 51 on September 20 this year, we don’t recommend it, in fact, we warn the planned raiders, it might be a life threatening event. Legal expert Devin Stone really put the story and resultant warnings together expertly. While fines and jail time are minimal results, your life might be the “big one”. What Would Happen To You If You Were Caught ‘Invading’ Area 51? – Digg
  • Ever heard of “Intellectual Debt”, a subject by Harvard Professor Jonathon Zittrain? Here is a good article on the new subject discussion. We found the technical version specifically interesting in the article he wrote: “Two crashes of Boeing’s new 737 MAX 8 jets resulted in the worldwide grounding of its MAX fleet. Analysis so far points to problem of technical debt: the company raced to offer a more efficient jet by substituting in more powerful engines, while avoiding a comprehensive redesign in order to fit the MAX into the original 737 genus.” The subject is related to the dangers of AI and problems we don’t totally understand because systems will produce data that we don’t understand and pass it along to other AI systems: while machine learning systems can surpass humans at pattern recognition and predictions, they generally cannot explain their answers in human-comprehensible terms.” So here is the article – you decide it’s validity: Intellectual Debt: With Great Power Comes Great Ignorance
  • Need to learn more about AI, check out the AI presentation and high level overview of the chip landscape by James Wang, AI Research Lead at ARK Invest. Good Stuff, includes AI hardware innovation (GPU chips), Light and Quantum Computers, AI chip market, 3 unique markets and market size, and more! This Is A Very Good Presentation!! The AI Chip Landscape in 2019: Competition is Heating Up
  • Here is another AI discussion with a Tech entrepreneur who said: “In 10 years, AI will significantly shorten capacity and route planning cycles in air travel”. However he mentions a company called Assaia who makes an AI solution that improves airport turnarounds (Watch their video). Tech entrepreneur Stephan Uhrenbacher: In 10 years, AI will significantly shorten capacity and route planning cycles in air travel
  • JetBlue currently the only airline with fleet-wide free in-flight Wi-Fi service, including free streaming
  • Viasat’s satellite roadmap aligned to serve JetBlue’s current and future flight routes, including inter-continental expansion

Carlsbad, CA | August 7, 2019–Viasat Inc. (NASDAQ: VSAT), a global communications company, announced today JetBlue(NASDAQ:JBLU) selected the Viasat in-flight connectivity (IFC) system for the airline’s new fleet of 70 Airbus A220-300 aircraft – for delivery beginning in 2020, with the option for 50 additional aircraft.

JetBlue and Viasat have maintained a long-lasting partnership, first launching the Viasat-powered Fly-Fi in-flight Wi-Fi service in December 2013. Since the initial introduction, the two companies have received numerous accolades for bringing free, high-speed, high-quality in-flight Wi-Fi to every seat onboard, with JetBlue being further recognized as the only airline to offer free, fast and full in-flight Wi-Fi capabilities—from streaming, web browsing and more—across the airline’s entire fleet.

“Since launching Fly-Fi, JetBlue has set the pace for how airlines should offer in-flight entertainment and internet services to customers,” said Mariya Stoyanova, director, product development, JetBlue. “We’re creating powerful, engaging onboard experiences with our Viasat-powered Fly-Fi service. Our new agreement with Viasat is a strong endorsement to their ongoing commitment to technology advancement, which we believe will help us continue to deliver great experiences to our customers—no matter where they fly with us.”

JetBlue’s new Airbus A220-300 aircraft will be outfitted with Viasat’s latest Ka-band IFC kit, and is compatible with Viasat’s complete fleet of satellites, including Viasat’s first-generation spacecraft – ViaSat-1, WildBlue-1 and Anik F2, its jointly-owned European satellite, KA-SAT; its second-generation spacecraft ViaSat-2, and the forthcoming ViaSat-3 class of satellites, which is expected to offer near global coverage and nearly eight times more capacity than Viasat’s current fleet—which means even more enhanced connectivity and streaming services across JetBlue’s flight routes.

“We’re incredibly proud to equip JetBlue’s entire new Airbus fleet with our ViaSat-3 capable IFC solution—which we expect will deliver even higher quality entertainment and connectivity services,” said Don Buchman, vice president and general manager, Commercial Aviation at Viasat. “What’s exciting about our partnership, is that throughout the years we have maintained a shared goal: to keep the end-customer front and center by delivering a state-of-the-art connectivity system that would offer a home-like internet experience in the air. With our current and future satellite fleet, we are ready to serve JetBlue as they broaden their plans within the Americas and across to Europe.”

JetBlue was recently named the number one U.S. domestic airline in Travel + Leisure’s World’s Best Awards 2019. As part of this acknowledgment, JetBlue was recognized for its continued investment and coverage expansion of the free Fly-Fi connectivity service.

SmartSky Networks has been busy. First, the company announced their collaboration with Snowflake Software in early April. The collaborative effort between the two companies will occur through SmartSky’s Skytelligence Aviation Data Marketplace. In case you don’t know about Skytelligence, it is an open marketplace for shared data and services that powers transformation by eliminating the need for multiple contracts, complex integrations, and high upfront capital costs. Snowflake Software provides secured data access to the latest fused and validated aviation data from its Laminar Data Hub cloud platform through Skytelligence, which facilitates application developers to rapidly deploy and simplify the support of aviation-based applications.

The continued growth of available aviation data has software developers and service providers eager to deliver innovative services, optimize operations and improve the inflight experience. Skytelligence is an open marketplace for shared data and services that powers this transformation by eliminating the need for multiple contracts, complex integrations, and high upfront capital costs. Snowflake Software has provided secured data access to the latest fused and validated aviation data from its Laminar Data Hub cloud platform through Skytelligence. This access allows application developers to rapidly deploy and simplify the creation and support of aviation-based applications.

Through comprehensive data ownership and privacy controls, Skytelligence promotes and enables widespread access to external data and algorithms across platforms which had previously remained elusive due to the lack of standards and inflexibility of legacy aviation IT systems. This lack of common standards results in extensive normalization efforts increasing both the time and cost for application developers getting to market. Skytelligence accelerates innovation through efficient access to the industry’s leading APIs and data, enabling application developers and service providers to capture new revenue opportunities and reduce costs through enhanced passenger experiences and optimized operations.

“Providing access to Snowflake’s Laminar Data Hub through Skytelligence supports our goal of connecting the aviation ecosystem to an integrated set of public, private and proprietary data, as well as services through the network-independent software framework. Now the brightest minds in the aviation community are empowered to build applications that transform the flying experience, mitigating flight delays and minimizing maintenance costs,” said one SmartSky representative.

Furthermore, they have announced that they have initiated the final site completion phase of its next generation Air-to-Ground (ATG) network for business and commercial aviation, launching later this year. SmartSky’s airborne network, which began its nationwide deployment a few years ago, incorporates many 5G wireless technologies that have been experienced during a large number of highly successful inflight demonstrations for the media and market. The company’s unique technology has received the critical threshold regulatory certifications from the Federal Aviation Administration and the Federal Communications Commission.

SmartSky uses 5G technology broadly and the network’s future-ready design can incorporate advancements appropriate for ATG as those technology upgrades become available. We were told that their aviation network already includes many 5G components/features like those being used in new terrestrial network builds. Here are some examples: Software Defined Radios, Network Slicking, Low Latency Architecture, Network Function virtualization, Beam-forming, Primary Internet Gateway Relocation.

SmartSky states that they offer the most compelling user experience to the aviation traveler because of the dedicated secure signal to each aircraft from their patented single-beam-per-aircraft network architecture that eliminates the noise and congestion other networks typically experience.


EUROPEAN AVIATION NETWORK
The European Aviation Network (EAN), the fastest inflight broadband service in Europe, is now being offered by airlines to more than 30,000 passengers across the continent each day, allowing them to seamlessly browse the internet, stream videos, check social media, enjoy real-time interactive gaming, and more during flights. Currently under a ‘soft launch’ phase with initial airline customers, the award-winning connectivity solution can already be accessed on more than 100 routes from key destinations such as London, Madrid, Barcelona, Athens, Lisbon, Prague, Rome and Vienna. To date, almost two million passengers have traveled on flights with access to EAN. Building upon unique European infrastructure, EAN marks a paradigm shift in the airline passenger experience for the continent, with incomparable speeds, uninterrupted coverage and significantly lower latency than any other inflight broadband network in the market. Philip Balaam, President of Inmarsat Aviation, said: “EAN has established an unprecedented new benchmark for inflight broadband, not only in Europe but on a global basis. It combines the expertise of Europe’s most innovative companies to provide best-in-class connectivity unmatched by any other solution. We have been working with our initial airline customers to monitor and fine-tune the service during their soft launches before it’s rolled out on their wider fleets. We are extremely pleased with the initial response from both the airlines and their passengers, which is testament to the important role EAN is already playing in the European aviation industry. This vision of a unique, pan-European high-speed inflight connectivity network is being deployed with advanced infrastructure in the skies and on the ground.”

Developed by Inmarsat and Deutsche Telekom (DT) in partnership with leading European companies such as Thales, Nokia, Airbus, Cobham and EAD Aerospace, EAN has been designed from scratch specifically for the needs of European aviation. It delivers consistent inflight broadband across Europe, one of the world’s most congested airspaces, with more than one billion passengers and 11 million flights per year. For airline customers, EAN also offers the fastest ever installation time for a connectivity solution, requiring under nine hours per aircraft, meaning significantly less downtime. Combined with the system’s low weight, low drag and low maintenance, this results in lower overall operation costs.


AIRBUS
Indonesian carrier Lion Air received its first A330-900, becoming the first airline from the Asia-Pacific region to fly the A330neo. The aircraft is on lease from BOC Aviation and is the first of 10 A330neos set to join the airline’s fleet. The A330neo will be used by Lion Air for non-stop long-haul services from Indonesia. These include pilgrimage flights from cities such as Makassar, Balikpapan and Surabaya to Jeddah and Medina in Saudi Arabia. The flight time for such routes can be up to 12 hours. Lion Air’s A330-900 is configured for 436 passengers in a single-class configuration. The A330neo is the true new-generation aircraft building on the most popular wide body A330’s features and leveraging on A350 XWB technology. Powered by the latest Rolls-Royce Trent 7000 engines, the A330neo provides an unprecedented level of efficiency – with 25% lower fuel burn per seat than previous generation competitors. Equipped with the Airbus Airspace cabin, the A330neo offers a unique passenger experience with more personal space and the latest generation in-flight entertainment system and connectivity.


BOEING
Boeing announced it will recognize an impact to earnings when it releases second-quarter 2019 results on July 24.
Boeing will record an after-tax charge of $4.9 billion1 ($8.74 per share) in connection with an estimate of potential concessions and other considerations to customers for disruptions related to the 737 MAX grounding and associated delivery delays. This charge will result in a $5.6 billion reduction of revenue and pre-tax earnings in the quarter. While the entire estimated amount will be recognized as a charge in the second quarter, the company expects any potential concessions or other considerations to be provided over a number of years and take various forms of economic value. Additionally, Boeing’s estimated costs to produce the aircraft in the 737 accounting quantity increased by $1.7 billion in the second quarter, primarily due to higher costs associated with a longer than expected reduction in the production rate. The increased 737 program costs will reduce the margin of the 737 program in the second quarter and in future quarters.

Boeing continues to work with civil aviation authorities to ensure the 737 MAX’s safe return to service, and these authorities will determine the timing of return to service. For purposes of the second-quarter financial results, the company has assumed that regulatory approval of 737 MAX return to service in the U.S. and other jurisdictions begins early in the fourth quarter 2019. This assumption reflects the company’s best estimate at this time, but actual timing of return to service could differ from this estimate. The second-quarter financial results will further assume a gradual increase in the 737 production rate from 42 per month to 57 per month in 2020, and that airplanes produced during the grounding and included within inventory will be delivered over several quarters following return to service. Any changes to these assumptions could result in additional financial impact.
“We remain focused on safely returning the 737 MAX to service,” said Boeing Chairman, President and CEO Dennis Muilenburg. “This is a defining moment for Boeing. Nothing is more important to us than the safety of the flight crews and passengers who fly on our airplanes. The MAX grounding presents significant headwinds and the financial impact recognized this quarter reflects the current challenges and helps to address future financial risks.”

Boeing Chief Financial Officer and Executive Vice President of Enterprise Performance and Strategy Greg Smith added, “We are taking appropriate steps to manage our liquidity and increase our balance sheet flexibility the best way possible as we are working through these challenges. Our multi-year efforts on disciplined cash management and maintaining a strong balance sheet, in addition to our strong and broad portfolio offerings, are helping us navigate the current environment.” Boeing’s previously-issued 2019 financial guidance did not reflect impacts related to the 737 MAX. Due to the uncertainty of the timing and conditions concerning 737 MAX return to service, new guidance will be issued at a future date.

Boeing will issue its full second-quarter earnings release on July 24 and discuss the company’s financial results and outlook, including impact of 737 MAX grounding, during a conference call that day.

On another note, Boeing also announced that it has dedicated $50 million of a previously announced $100 million fund to provide near-term financial assistance to families of the victims of the Lion Air Flight 610 and Ethiopian Flight 302 accidents. Boeing also announced that it has retained Kenneth Feinberg and Camille Biros, renowned experts in establishing and overseeing victims’ compensation funds, to design and administer the fund. The $50 million fund represents the initial expenditure of a $100 million pledge by Boeing to address family and community needs of those affected by the accidents. All monies distributed by Mr. Feinberg and Ms. Biros will be independent from any resolution provided through the legal process.


OTHER NEWS

INMARSAT
Inmarsat announced that its award-winning GX Aviation inflight broadband service has been selected by Scandinavian Airlines (SAS) for its brand new fleet of Airbus A350 aircraft. SAS has ordered a number of new Airbus A350 aircraft as part of an extensive fleet renewal program, the first of which will be delivered from the Airbus factory in Toulouse at the end of this year with GX Aviation pre-installed. The aircraft has been named ‘Ingegerd Viking’ and will officially enter service on  January 28, 2020, serving long-haul routes to destinations such as Chicago, San Francisco, New York, Beijing, Tokyo, Shanghai and Hong Kong. GX Aviation’s unique proposition of fast, seamless global coverage was a key factor in its selection by SAS. GX Aviation will be a key part of the world-class experience in the new aircraft’s economy, premium economy and business class cabins, allowing passengers to seamlessly browse the internet, stream video and audio, check social media, instant message and more, with speeds on par with mobile broadband on the ground. The airline will also benefit from major upcoming enhancements to the GX network, with additional capacity being introduced by three new satellites launching in 2019, 2020 and 2021. Furthermore, Inmarsat recently signed an agreement with Airbus Defence & Space to develop a pioneering new generation of GX satellites, which  the company says will mark a transformative step-change in inflight broadband capabilities. The ground-breaking satellites, named GX7, 8 & 9, are optimized for real-time mobility and feature thousands of dynamically-formed beams that direct capacity with laser-like precision over high-demand areas.


MORGAN STANLEY RESEARCH
Entering the Paris Air Show, investor concerns included order activity, aftermarket trends, and Defense health amongst others. But, the event addressed these overhangs and eased the subdued A&D cycle sentiment, in MSR’s view. Here are Morgan Stanley Research’s 5 key global takeaways from the Paris Air Show: 1) Order flow was light, but better than expected; 2) Boeing is making progress on the MAX slowly but surely; 3) Airbus announced the XLR and noted a supportive outlook at its analyst event; 4) Supplier commentary showed a degree of confidence in the outlook, albeit with production risks lingering; and 5) A lack of panic on Defense trends, while Bizjets are not doing a whole lot.


SPAFAX
Global entertainment and media agency Spafax, a leading providers of media, entertainment and content marketing services to the airline industry, announced it has been selected by Japan Airlines (JAL) to license, curate and deliver its short-form content selection onboard all aircraft including TV shows, documentaries and compilations. Spafax’s entertainment efforts for JAL will be led out of its Hong Kong office and be supported by its entertainment teams in London and Southern California. Spafax’s first content cycle for JAL is due for delivery by August 2019.


AIRBUS

  • During the 2019 Paris Air Show, Airbus achieved new business for 363 commercial aircraft, comprising 149 firm orders and 214 commitments. In addition to these totals, airlines and lessors also converted 352 existing aircraft orders – mostly from the A320 single-aisle aircraft up to the larger A321neo and also to the new A321XLR, clearly reflecting Airbus successful strategy in offering customers longer-range aircraft in this segment. Moreover, Le Bourget saw successes for the A220 which won new business for 85 aircraft, and for the widebody A330neo for which Airbus received orders and commitments for 24 new aircraft. The star of the show was clearly the new A321XLR – the next evolutionary step from the A321LR. The XLR is world’s most efficient and longest-range single-aisle aircraft, which will enable operators in this segment to access markets requiring even more range and payload. Overall, this newest model won orders for 48 aircraft, commitments for a further 79 aircraft and 99 conversions from A321 to XLR. These came from a wide range of launch customers from around the world.
  • Airbus is saddened that one of its founding fathers, Roger Béteille, who not only shaped Airbus’ first commercial aircraft – the A300B – but also Airbus Industrie, passed away on 14 June at the age of 97.
    Born in Aveyron, France, in 1921, Roger Béteille studied at Supaéro in Toulouse before joining France’s SNCASE, which later became Sud Aviation, in 1943. He received his pilot’s licence in 1945, becoming thereafter flight test engineer in 1952. He was part of the flight test team on the Caravelle’s first flight. In July 1967, the idea to develop a 300-seater all new wide-body twinjet was progressing and Mr Béteille was appointed chief engineer for the A300 program at Sud Aviation. It soon became clear that launch customers Air France and Lufthansa wanted a smaller product. From the very start, Roger Béteille nurtured a dream: to found an aircraft family. “I was convinced that Airbus would never take off with a single aircraft,” he explained. “Potential customers would wonder if we’d still be around in ten or 20 years’ time.” His dream truly came to fruition towards the end of his career, when in March 1984 he managed the formal launch of the A320.
    Roger Béteille was instrumental in developing its fly-by-wire (FBW) controls, with increased flight safety and wider fuselage, all of which were key to its huge commercial success. Fly-by-wire also enabled the start of cockpit commonality and cross-crew qualification for pilots across Airbus aircraft.
  • China Southern Airlines took delivery of its first of 20 A350-900 becoming the newest operator of this latest generation and highly efficient twin-engine, long-range widebody aircraft. The Guangzhou-based carrier operates an Airbus fleet of 335 aircraft, including 282 A320 Family aircraft, 48 A330 Family aircraft and 5 A380 aircraft (figures at the end of May 2019). China Southern’s A350-900 aircraft features a modern and comfortable three-class cabin layout of 314 seats: 28 business, 24 premium economy and 262 economy. The airline will initially operate the new aircraft on its domestic routes from Guangzhou to Shanghai and Beijing, followed by flights to international destinations.

BOEING
Boeing launched its latest round of flight-testing to assess new technologies that could address real-world challenges for airplane operators and passengers — from enhancing safety and sustainability to improving the flying experience. The company is debuting a Boeing 777 that will serve as the 2019 flying test bed for 50 projects. “This is the latest addition to our ecoDemonstrator program, where we look at how crew and passengers can have a better experience and how technologies can make flying safer, more efficient and more enjoyable,” said Mike Sinnett, vice president of product strategy and future airplane development at Boeing Commercial Airplanes. “Using the 777 flying test bed lets us learn faster and move forward on improvements much quicker and with greater fidelity in defining their value.” Among the technologies being tested on this year’s ecoDemonstrator program are:

  • Sharing digital information between air traffic control, the flight deck and an airline’s operations center to optimize routing efficiency and safety.
  • An electronic flight bag application that uses next-generation communications to automatically provide rerouting information to pilots when weather conditions warrant.
  • Connected cabin technologies that make galleys and lavatories smart, and monitor cabin conditions such as temperature and humidity to facilitate automatic adjustments.
  • Cameras to provide more passengers with a view outside the airplane.

Boeing’s ecoDemonstrator program first took to the skies in 2012. Five airplanes — a 737-800, 787-8 Dreamliner, 757, Embraer E170 and 777 Freighter — have tested 112 technologies through 2018. More than a third of the technologies have transitioned to implementation at Boeing or by program partners. Nearly half remain in further development while testing on the other projects was discontinued after learnings were accomplished. Among the technologies now in use are iPad apps that provide real-time information to pilots, enabling them to reduce fuel use and emissions; custom approach path information to reduce community noise; and a camera system on the 777X that will help pilots avoid ground obstacles. A key part of the ecoDemonstrator program is collaboration with industry partners to jointly test technologies and share learnings that advance aviation. More than a dozen partners are participating in the 2019 program, including an industry consortium developing a connectivity standard for networked cabins of the future known as iCabin. Flight tests will be conducted this fall. The flights will include a trip to Frankfurt Airport in Germany, where the ecoDemonstrator’s technology mission will be presented to government officials, industry representatives and STEM students to help inspire the next generation in aerospace leadership. A majority of the test flights will fly on sustainable aviation fuel to reduce carbon dioxide emissions and demonstrate the fuel’s viability.

Aviation connects our world by efficiently and rapidly moving people, opening new economic opportunities and transporting food and goods all over our planet. Aviation promotes global understanding, generating rich cultural exchanges and thereby contributing to peaceful co-existence. At the same time, climate change has become a clear concern for our society. Humanity’s impact on the climate requires action on many fronts. The aviation industry is already taking significant action to protect the planet and will continue to do so. Aviation contributes to two percent of human-made carbon dioxide emissions. The industry has challenged itself to reduce net CO2 emissions even while demand for air travel and transport grows significantly. Through the Air Transport Action Group (ATAG), the aviation industry became the world’s first industrial sector to set an ambitious target: reduce CO2 emissions to half of year 2005 levels by 2050, and to limit the growth of net CO2 emissions by 2020. We are on track to meet those near-term commitments, including the 2019 implementation of the Carbon Offsetting and Reduction Scheme for International Aviation (CORSIA) program as agreed upon by the nations of the International Civil Aviation Organization (ICAO). The Chief Technology Officers of seven of the world’s leading aviation manufacturers are now each working at an unprecedented level to ensure the industry meets these aggressive and necessary commitments.

The Strategy
There are three major technological elements to sustainable aviation:

  1. Continuing to develop aircraft and engine design and technology in a relentless pursuit of improvements in fuel efficiency and reduced CO2 emissions.
  2. Supporting the commercialization of sustainable, alternate aviation fuels. Around 185,000 commercial flights have already proven that today’s aircraft are ready to use them.
  3. Developing radically new aircraft and propulsion technology and accelerating technologies that will enable the ‘third generation’ of aviation.

Aviation will continue to rely on liquid fuels as the fundamental energy source for larger and longer-range aircraft for the foreseeable future. Even under the most optimistic forecasts for electric-powered flight, regional and single-aisle commercial airplanes will remain operating in the global fleet with jet fuel for decades to come. Therefore, the development of Sustainable Aviation Fuels (SAFs) which use recycled rather than fossil-based carbon and meet strong, credible sustainability standards is an essential component of a sustainable future. Five pathways for production of SAFs have already been approved for use, with commercial scale production of one of these pathways already in place. We believe that accelerating production scale-up of all commercially viable pathways, while simultaneously developing additional lower cost pathways, is the key to success. This work is already underway at research institutions and within companies in various industrial sectors. What is needed is an expansion of government support for technology development, production facility investment, and fuel production incentives around the world.
We are fully supportive of any fuel, which is sustainable, scalable, and compatible with existing fuels. We will work closely with fuel producers, operators, airports, environmental organizations and government agencies to bring these fuels into widespread aviation use well ahead of 2050. Other factors, such as efficient air traffic management and aircraft routing that minimizes fuel consumption also have a vital part to play. Our industry has demonstrated significant progress on reducing noise and other environmental impacts and will continue to do so.

Aviation is at the dawn of its third major era, building on the foundation laid by the Wright brothers and the innovators of the Jet Age in the 1950s. Aviation’s third era is enabled by advances in new architectures, advanced engine thermodynamic efficiencies, electric and hybrid-electric propulsion, digitization, artificial intelligence, materials and manufacturing. Larger aircraft will begin to benefit from novel designs that will further improve efficiency through management of aircraft drag and distributing propulsion in new ways. New materials will enable lighter aircraft, further improving efficiency. We are excited by this third generation of aviation and, even though all of the represented companies have different approaches, we are all driven by the certainty of its contribution to the role of aviation in a sustainable future. We believe aviation is entering its most exciting era since the dawn of the Jet Age. This third era promises a transformative positive impact on lives around the globe — and we stand ready to make it a reality.


OTHER NEWS

You may not have had the opportunity to swing by the Cadami and aeroLiFi booth during AIX in April, but never fear, your intrepid IFExpress reporters have you covered!

Cadami

Cadami is an expert and a market leader in coded caching and media transmission technology. Their technology allows you to provide a huge library of high-quality multi-media content to more users without updating your hardware. Cadami technology has its roots in academic research into the theoretical potential of coded caching and transmission. It is our understanding from talking with Cadami during AIX that currently, they are the only company making these techniques available commercially.

During AIX 2019, Cadami announced the launch of their Wi-Fi cabin technology. As we know, there are significant benefits to using a wireless network (think less cabling, weight, installation costs, etc.). However, much of the current Wi-Fi technology has limited utility because the aircraft cabin is a crowded environment, often making it very hard to provide the right bandwidth to transmit high quality content. Thomas Kuehn, managing director of Cadami, said, “Wireless transmission of high-quality IFE content has always been just out of reach. Our network technology solutions make it viable. Our technology is already flying on nearly 200 aircraft, operating over cabled networks and giving passengers around the world access to thousands of films. The next stage is to start WiFi. Using Efficient Coded Caching, we can both overcome the current WiFi limitations while providing the same libraries people are used to with Netflix and Amazon Prime.”

How does the Cadami technology differ? They use a technology called Efficient Coded Caching, which is a unique, patented combination of the latest coded caching with advanced transmission techniques to make highly efficient use of the network infrastructure and seat-back screens. The result is to effectively increase bandwidth by a factor of between two and five. Translated, it means an airline can viably use a Wi-Fi network to make a large library of HD and 4K video content available to every passenger on the biggest aircraft, without jeopardizing quality.

Thomas Kuehn concluded, “We are constantly pushing the boundaries of what technology can do, to provide airlines with more efficient solutions and their passengers with an even better experience.”

aeroLiFi

At APEX Boston, IFExpress saw a demonstration of LiFi technology and during AIX 2019 we saw a threefold increase in the number of LiFi applications from various vendors. One such exhibitor was aeroLiFi. “We enlighten the future of your communications, using light to transmit data. We use LiFi, which in turn uses existing LED lights to send and receive data, including Internet access and IFE content,” Birger Timm, Managing Director of aeroLiFi, said, “LiFi provides a stable communications link that doesn’t degrade and that has enough capacity for each passenger to stream HD and 4K content. We do that by reducing the number of people using each cell, giving airlines the ability to provide a consistent data stream to a lot of people in a small area.”

What is the big deal about LiFi? LiFi uses both the visible and invisible light emitted by LEDs to transmit IFE data and an Internet connection. It doesn’t require a complex infrastructure: it just needs the server and backbone, with LED lights to transmit and receive data. Every LED bulb is a potential access point. And, LiFi offers more bandwidth, higher data transfer rates and increased data security. In fact, aeroLiFi states that LiFi is both safe and secure because it uses light waves and not microwaves, drastically reducing ‘electrosmog’. It is also very hard to hack because it depends on a line of sight connection.

Timm continued, “It’s not impossible to hack into a LiFi network, just very hard. You have to get between the light source and the receiver. In an aircraft, that effectively means you need to be sitting on someone’s knee and that’s very noticeable. In fact, LiFi is so secure that it is already being looked at for use in the cockpit for flight critical applications.

We asked about using LiFi during the nighttime and were told that the technology can use both visible light and infrared; therefore, access points can continue working during the plane’s ‘night’.

Furthermore, aeroLiFi team has wide experience in the IFEC industry, in lighting and across the aviation sector, and we were told that Prof Harald Haas, the father of LiFi, is the company’s scientific advisor. aeroLiFi has integrated Cadami’s coded caching technology into its solution, helping to increase the stability of the solution, as well as the size of the video content library available. The caching element also means the content will not be interrupted if the light source is blocked for some reason, for example someone walking along the aisle putting their hand over the receiver.

Lastly, Timm concluded, LiFi is perfect for the aircraft cabin because it requires minimal physical infrastructure, it provides stable and consistent data transmission, and it’s safe.


Panasonic

Panasonic Avionics Corporation (Panasonic) has opened its first Innovation Studio in Pleasanton, California. Breaking ground as the first of five planned locations worldwide, Panasonic’s new Innovation Studio in Pleasanton will serve as a hub for innovation, ideation and solution-building. It is designed as a space where airlines and partners will gather and co-create the future of travel experience.

David Bartlett, Chief Technology Officer of Panasonic Avionics Corporation, says: “Innovation is at the center of everything Panasonic Avionics does. Our new facility in Pleasanton will play a major role in fostering our collaboration ethos, and is the first of five such hubs that will enhance and enrich the future inflight travel experience for passengers around the globe, helping travel to become the fourth place.” The Innovation Studio is located close to Silicon Valley which is recognized as a global center for tech innovation. The facility will act as a hub from which Panasonic will work with airlines to investigate, illuminate and implement new ways of transforming the passenger experience in a socially collaborative environment. Panasonic’s Innovation Studios across the globe will all be located in close proximity to major destinations, leading universities and centers with an established innovation and start-up culture. Each studio will be a place for companies to leverage Panasonic’s skilled workforce to prototype, showcase and evaluate product concepts, digital solutions and user experience paradigms.

About the Fourth Place
The fourth place has become Panasonic’s rallying cry to the aviation industry to improve the experience of travel. The fourth place ties into the concept introduced in 1989 by the sociologist Ray Oldenburg who coined the term “the third place” – the first place being home, the second work and the third a neutral zone where people can interact and collaborate with their communities. Panasonic believes that the act of traveling is the fourth place.

Image: Panasonic’s Innovation Studio Opening


Airbus

Delta Air Lines took delivery of its first A330-900, one of 35 A330neos the Atlanta, Georgia-based airline has on order. With new fuel-efficient engines, aerodynamic improvements, and the advanced Airspace by Airbus cabin the A330-900 will give Delta a premier long-haul, widebody aircraft with exceptionally low operating costs. Delta was the launch customer for the A330-900, ordering 25 in November 2014 and an additional 10 last year. With the addition of the A330-900, Delta is now operating both of Airbus’ newest widebody models. It has 13 A350-900s in its fleet with another 12 on order. Delta operates more than 265 Airbus aircraft including A321s and A220s, and the airline’s order backlog with Airbus exceeds 270 including 100 A321neos. Delta is one of the world’s leading airlines, an industry pacesetter. As the A330-900 is placed into service on Delta’s global network, it will complement the airline’s growing widebody fleet of A330s and A350s, setting new standards for efficiency, profitability, and provide passengers with extraordinary travel experiences. An environmental milestone was set as a Delta crew ferried the new A330-900 back to the company’s Atlanta base using a jet fuel blended from conventional sources and non-petroleum synthetic fuel. Delta will initially base its A330-900s at Seattle-Tacoma International Airport, where it will operate the aircraft on flights to Shanghai, Seoul and Tokyo Narita. Delta will configure its A330-900s for 281 passengers, including 29 in business-class suites, 28 in premium economy, 56 in extra-legroom economy seats, and 168 in standard economy. The aircraft will feature Delta’s new internally developed in-flight entertainment system. The A330neo is a true new-generation aircraft, building on the features of the popular A330 features and leveraging technology developed for the A350 XWB technology. Powered by the latest Rolls-Royce Trent 7000 engines, and featuring a new wing with increased span and A350 XWB-inspired Sharklets, the A330neo provides an unprecedented level of efficiency – with 25 percent lower fuel burn per seat than previous generation competitors. Equipped with the Airbus Airspace cabin, the A330neo offers a unique passenger experience with more personal space and the latest generation in-flight entertainment system and connectivity. The A330-900 can accommodate 287 seats in a typical three-class layout or up to 440 for high-density configurations with a range of up to 7,200 nautical miles.


Boeing

Boeing and Air New Zealand announced the airline plans to add the largest 787 Dreamliner model to its world-class fleet with a commitment to buy eight 787-10 airplanes valued at $2.7 billion at list prices. The carrier, known for its global network and long-range operations, says the 787-10 complements its current 787-9 and 777 fleet by offering more seats and greater efficiency to grow its business. The 787-10 is the largest member of the super-efficient and passenger-pleasing Dreamliner family. At 224 feet long (68 meters), the 787-10 can serve up to 330 passengers in a standard two-class configuration, about 40 more than the 787-9 airplane. Powered by a suite of new technologies and a revolutionary design, the 787-10 set a new benchmark for fuel efficiency and operating economics when it entered commercial service last year. The airplane allows operators to achieve 25 percent better fuel efficiency per seat compared to the previous airplanes. Air New Zealand was a global launch customer for the 787-9 and today operates 13 of the Dreamliner variant. With another 787-9 on the way and the 787-10 airplanes in the future, the airline’s Dreamliner fleet will grow to 22. Air New Zealand’s widebody fleet also includes seven 777-300ERs and eight 777-200ERs, which it is progressively replacing with this announced aircraft order.


Other News


Mea Culpa! Apologies to our IFExpress readers and Thales for last week’s publishing snafu. If you didn’t get the opportunity to read the revised publication, here is the link.


The acquisition of Gemalto was the prime focus of Thales during AIX. “This is a special day for Thales,” said Philippe Carette, Thales InFlyt Chief Executive. The 4.8 Billion euro acquisition of the digital security provider provides the company with a strong role in digital security that will cover the entire credit card chain in the digital world – everything from data generation, to the real-time decision report will come under their blanket. With regards to the IFEC space, it specifically brings additional capacity to the passenger experience and personalization.  Facial recognition/identification is a prime example. “Our customers are looking more and more at digital platforms and digital transformations,” said Carette. “Since 2014 Thales has heavily invested in digital transformation, this includes cyber security. In fact, we have roughly invested 7B Euro. Airlines are more and more seeking solutions beyond IFE and this includes security.” Carette went on to say that this acquisition represents a series of highly complementary technologies and competencies across Thales’ five vertical markets: aerospace; space, ground transportation; digital identity & security; and defense & security.

At AIX, the Thales booth showcased the company’s vision of the digital passenger journey, focusing on the value-add for the passenger. One of these focal points was identification. Thales looked at the IFE and the seat with the focus that each passenger is unique. They are working on linking the crew application with the IFE system in order provide the cabin crew with some very specific information about the passenger in order to ease the workload of the crew and enhance the passenger journey in the process. All of this is being facilitated by the capabilities that Gemalto brings to the table. Thales products like Digital Wallet and AirFree are examples that enrich the passenger experience and journey.

Some developments to keep an eye on from Thales over the next 6 – 9 months include InFlyt-360 Select passenger interface’s entry into the marketplace. Select includes a targeted advertising service, as well as, a new IPTV live television offering and a voice-over-Wi-Fi telephone service (of course this feature isn’t available in North America!). During the press conference, Thales InFlyt Experience VP of Marketing Richard Perrot said,  “This will provide a near Netflix-like experience.”  And Perrot claims the integrated targeted advertising aspect will purportedly “multiply the revenue generation potential by a factor of six.” IPTV uses GX Aviation connectivity from Inmarsat and will feature 8, 10, or 12 channels of live TV on the aircraft.  The company also announced that the launch customer for the product is Spirit Airlines.

IFExpress believes that the rest of 2019 will be significant to watch from a development standpoint. Bringing Gemalto into the mix and the roll out of the InFlyt-360 Select product are critical and it is crucial that Thales hits these milestones over the coming months.  The next 6-7 months are going to be exciting indeed!


IFPL

IFExpress received the following note from Geoff Underwood of IFPL. “I wanted to inform your readers of a change in our senior management team. On 31 May 2019, Tim Young will retire from the position of Chief Operating Officer. Tim has worked with IFPL since 2010 and undertaken the role of COO since January 2013. I wish Tim well for the future. Replacing Tim as COO is Neil McGregor who joined IFPL on 24 April. A comprehensive process of handover is currently underway to ensure that Neil is fully up to speed by the end of May. Neil has a first class honours degree in mechanical engineering and very extensive Lean / CI experience most notably with Caterpillar. Please join me in welcoming Neil to IFPL.”


GOGO

Gogo a global provider of broadband connectivity products and services for aviation, announced it will install a third 2Ku system on an Airbus A319 business jet operated by K5-Aviation, an operator of ACJ aircraft. The installation will be the first to be done on an Airbus ACJ319neo, and it is scheduled to be completed this summer. The installation design and system integration will be managed by Fokker Techniek B.V. under its ACJ319 EASA STC, and will be completed at its facilities in Woensdrecht, The Netherlands as part of the green ACJ319neo aircraft VIP completion. Gogo’s 2Ku technology is the leading in-flight connectivity technology available to business aviation customers flying larger private aircraft and on commercial airlines operating globally. Gogo’s 2Ku technology delivers industry-leading performance globally with peak antenna speeds of 70 Mbps – enabling passengers to do the same online activities while airborne that they do on the ground. For business aviation, that means live video conferencing, fast Internet browsing and streaming video. 2Ku is designed to take advantage of innovations happening in space and is compatible with newer high-throughput and other anticipated satellites, which means that the technology and user experience can continue to improve without the need for invasive changes to the aircraft. This flexibility means Gogo’s customers can be confident the system is future ready and ahead of the curve from a technology perspective. Gogo has more than 1,100 2Ku aircraft online and has a backlog of approximately 900 2Ku aircraft across 18 of the largest airlines around the globe. 2Ku remains one of the most successful in-flight connectivity products ever developed.


AIRBUS

  • Airbus celebrated the delivery of its 12,000th aircraft ever in its 50-year history. The aircraft was an A220-100, assembled in Mirabel, Canada and handed over to U.S.-based Delta Air Lines. The aircraft is the 12th A220 delivered to date to Delta Air Lines since the carrier received its first A220 in October 2018. The A220 started scheduled service with Delta in February 2019. Delta is the first U.S. airline to operate the A220 and is the largest A220 customer, with a firm order for 90 aircraft. This milestone delivery of a Canadian-made Airbus aircraft to a U.S.-based airline highlights the growing presence of Airbus in North America. Since Airbus’ leadership of the A220 program became effective on July 1st 2018, ground was broken in January this year in Mobile, Alabama for the construction of a second A220 final assembly line, set to start deliveries to U.S. customers in 2020.
  • Four Seasons Hotels and Resorts has chosen the A321LR as its private jet for luxury worldwide travel, launching a new role for the Airbus corporate jet family. The aircraft will enter service in 2021. Airbus’ A321LR is one of the newest aircraft in its NEO[1] family, and features new engines and wingtip-mounted Sharklets – as well as extra fuel tanks in the cargo-hold. These features give the A321LR the efficiency and range to fly nonstop to landmark sights around the world, while maintaining the ability to land at nearby airports. The Four Seasons Private Jet experience defines modern luxury aviation, encouraging meaningful connections between people and places while delivering a seamless and highly personalized journey,” says Christian Clerc, President, Worldwide Hotel Operations, Four Seasons Hotels and Resorts. “Building on the tremendous success of our Private Jet program to date, with consistent sell outs, wait-lists, and near perfect guest satisfaction rates, our drive to continuously innovate and push the conventional limits of travel has led to this new opportunity to experience Four Seasons like never before.”
  • The German government has placed a firm order for three ACJ350-900 XWBs, becoming the first government customer for the type, which has already been ordered by private customers. The aircraft are destined for a mix of government, troop transport and medical evacuation roles. Delivery of the first aircraft is planned for 2020, and the other two in 2022. Cabin outfitting will be facilitated by ACJ’s Easyfit cabin-outfitting concept, which features pre-installed attachments and standardized interfaces that greatly simplify installing walls and furniture in a carbonfibre fuselage. The A350 XWB is the first Airbus aircraft to feature a carbonfibre fuselage and wings, which are immune to fatigue and corrosion, as well as saving weight. Its technological features also include the greater comfort of a lower cabin-altitude, simpler and faster transition-training for pilots through the newest version of Airbus’s common cockpit, and aerodynamically efficient wings that adapt their shape in flight. Total A350 XWB orders stand at around 900, more than 250 of which are already in airline service.

Editor’s Note: As the technical, FAA, and PR challenges face Boeing on the recent impacts of the two B737 MAX accidents, we see a few issues facing Boeing and the FAA in the future:
1. Boeing might have to place a new president in the Airplane Company that has been dotted lined to Muilenburg (President, Chairman and Chief Executive Officer of The Boeing Company) who has experience and is very technical!
2. The FAA and Boeing will see management and structure changes as a result, especially with product design review.
3. This situation is going to have management, legal and financial ramifications that exceed earlier expectations.


OTHER NEWS


From IFExpress’ perspective, this year’s Passenger Experience Conference (PEC) in Germany was worth the battle with Monday morning jetlag! As we all know, not all conference content is created equal, and many times, the opening remarks/panels are a bit mundane; however, the 2019 PEC provided us with some salient questions and concepts that kept our attention.

Insights from Industry Leaders  was the title of  the opening session and the panel was comprised of Jóhanna Bergi, CEO of Atlantic Airways; Dr. Christian Langer, Chief Digital Officer of the Lufthansa Group & Managing Director Lufthansa Innovation Hub; Jeremy Drury, Director Digital & E-Services Star Alliance; Juha Jarvinen, Executive Vice President of Commercial, Virgin Atlantic; and moderated by Dr. Joe Leader, CEO of APEX & IFSA.

Joe Leader started the session by saying that he is seeing a stronger focus on the inflight experience and personalization to the passenger experience with more ancillary revenue attached to the end-to-end service. His example: Etihad is offering some business class touches in their economy service. And he went on to say that, “No matter the size of your airline or the scope of your mission, it is the attention to details that matter.”

The first panel member to address the crowd was Ms. Johanna A. Bergi – CEO Atlantic Airways; who stated that Atlantic Airways was established 31 years ago and is the carrier of the Faroe Islands. Ms. Bergi discussed the uniqueness of the Faroe Islands, how they have been connected politically to Denmark since the 14th century but are geographically located near the coast of Scotland, and how travel and tourism is important to their community. “We want to promote our country in a modern way.” Sustainability is key to their airline and the Faroe Island community as a whole. “We are going full speed into sustainability, we have purchased new aircraft for their fuel saving and we are also using sustainable packing with a pre-order system for catering in an effort to minimize waste.” They offer the AirFi IFE system to their passengers. Content is upload when the aircraft is on the ground, but gives the passengers a feel of being connected, even though they are not connected real-time.

Next to address the conference was Dr. Christian Langer – Chief Digital Officer & Managing Director Lufthansa Innovation Hub who told us that the Lufthansa Group has changed how they look at digital information. He asked the question, “How do we drive innovation?” He said that within their organization they rely on the people within it to provide the innovative concepts, not a single group or the board itself. Dr. Langer stated that they also give monetary awards for concepts that are successful. He asked which other industries may be converging with ours? And said that we are often influenced by the auto industry and he could see a time when cabin interiors might be manufactured by the auto industry, as they have the same problems to solve. However, the innovation cycle of the auto industry is far quicker– every 15 – 24 months, compared to that of the aviation industry . He said, “Our industry takes years and years. I think we, as an industry, need to speed up this cycle given passenger expectations.” He went on to say, “What is the impact that digital industries will have on the passengers? How can we understand what they are doing and how can we influence it? How can we speed up internal processes to be on par with these start-ups?  How can we adopt the new technologies/services, your IT needs to be able to adopt? If you don’t have the API ready, how can you adopt? Speed is of the essence and we as an industry need to speed up the process.” In closing, Dr. Langer said, “Keep your basics straight. Improve your basics and it will have a big influence. Airlines, ask yourself: How on time? How clean are the cabins? What is your ecological footprint? What is the technological footprint? We think these things are very important.  Fix your basics, have them be brilliant and you will be successful.”

The next speaker was Mr. Jeremy Drury – Director Digital & E-Services Star Alliance. Mr. Drury said that his focus is to make the customer journey better. One of the primary ways to achieve this is make certain that the airline has access to quality data on each customer and that the hand-off of that information from carrier-to-carrier within the alliance is better in order to facilitate the passenger journey“The customer is king,” said Drury, “Which ever channel the customer elects, it is important that the customer can stay within that channel throughout their journey to get everything they need. So, you don’t need to download a billion apps.” Seat selection on a multi-segment, multi-carrier trip was used as an example: You have downloaded the United app onto your phone as they are your carrier of choice. You are traveling on them for the first leg of your journey, then connecting onto a Singapore Airlines operated flight. You should be able to select/change your seat, etc. on the Singapore operated flight using the United Airlines app.

Drury went on to say, Biometrics are a big deal. What principals as an alliance do you maintain between services and privacy? It is difficult, biometrics services need to be tracked and transferred throughout the journey. We are working out ways to solve the problems in order to deliver but with explicit consent, because the customer owns themselves.” He went on to say that airlines have to ask themselves the following: what services will be available through the various airlines’ applications? Baggage tracking, directions through the airport (guidance options within the airport), easier informational items (lounge is an example). And how can airline/alliance speed up rate of approval? In terms of loyalty propositions: What is the future of loyalty? How would/could blockchain be used? How close are we to having that as part of the world? The need for redemption opportunities. In order to do this, we need to build up a series of people and products that can be leveraged in that eco system. Block chain is the perfect airline alliance product. It is an ideal technology. “We have a way to go before it reaches fruition, but the Star Alliance is starting to look at this, “said Drury.

The last to present was Juha Jarvinen – Executive VP of Commercial, Virgin Atlantic. Juha said that Virgin has always been an iconic airline that historically has been a bit bolder, a bit braver and has embraced a certain look and feel. A key part of their identity is to “be yourself” and diversity is very important to their airline culture. He went onto say the airline has a 3-year strategy program: 1) We need technology but must focus on the people because it is the people that make a difference 2) Need to start growing. It is important to expand and be in a growth mode 3) How do we expand our global network with our partnerships? Established a relationship with AirFrance/KLM (31%) and Delta Air Lines (49%) and have acquired Flybe (will focus on short haul segments) – these relationships will dramatically change and strengthen Virgin Atlantic.

What is Virgin Atlantic’s vision: DNA is to be different, bolder but they are now adding more airlines to the joint Atlantic family, which gives them a global network in an entirely different way. Mr. Jarvinen stated that they now have a substantial business not just a leisure airline. Juha went on to say they are creating a new loyalty program for the UK market – It is all about the customer data: how do we customize and personalize the offering? They have been asking themselves: “What slows down adoption for an airline? When looking at airline alliances, the members adapt and change at different rates. So, we work with a few airlines that are more agile and then roll out the product/service/strategy after it has been tested and trialed with the other airlines.

Another area that Mr. Jarvinen talk about was passenger data. “Do airlines have the capacity to protect the passenger’s data? Do people trust airlines to protect their data? This is a crucially important area. We have had examples of data breaches with airlines around the world. All passenger data and loyalty data must be protected. This is on the top of the agenda. This is a topic where airlines must work together.”

Juha rounded up his discussion by stating: Whoever is closest to the customer wins the customer. Google announced the gamification of gaming (basically puts it in the cloud) a few weeks ago, this provides an opportunity for the airlines when it comes to gaming and/or IFE.

Loyalty programs could truly benefit from gamification. Also, what is the next stage of the journey?  Example: asking Siri where your gate is, is the plane on time, etc. So, whoever gets there first wins.”

Next week IFExpress will focus on the Digital Trends Break Out Sessions, so stay tuned!


INMARSAT

Inmarsat, a leader in global mobile satellite communications,  announced that its award-winning GX Aviation inflight broadband solution will be available to passengers onboard Virgin Atlantic’s brand new Airbus A350-1000 aircraft. Virgin Atlantic is scheduled to receive 12 Airbus A350-1000s over the next three years, with GX Aviation pre-installed upon delivery. The service will be available once the first of these aircraft takes to the skies from late summer 2019, allowing passengers to seamlessly browse the internet, check social media, instant message and more, with speeds on par with mobile broadband on the ground. GX Aviation is the world’s first and only global, high-speed inflight connectivity service delivered through a wholly-owned and operated network of high-throughput satellites. It was revealed as part of Virgin Atlantic’s new onboard offering on the A350-1000 earlier this week, with other key features of the aircraft including an entirely new Upper Class cabin with brand new suite and social space. More than 1,600 aircraft are currently expected under signed contracts for Inmarsat’s next-generation inflight broadband solutions for airlines, with a new business pipeline of approximately 3,000 aircraft worldwide. To meet growing demand, Inmarsat has a fully-funded development roadmap, including three further Ka-band payloads. A fifth GX satellite will be launched later this year and two sixth-generation satellites are scheduled to launch in 2020 and 2021. In addition, planning is underway for the next generation of GX satellites.


VISION BOX

New York’s John F. Kennedy Airport Terminal One Group and Vision-Box have signed a cooperation agreement to modernize passenger processing and roll out one of the largest biometric boarding airport platforms in the USA. A seamless biometric-based passenger management platform will be implemented, allowing for passengers to board without needing to show their passports or boarding passes. Lufthansa will be the first carrier to offer the technology at JFK Terminal One, their largest USA operation, with Air France, Japan Airlines, and many others expected to follow suit, as the terminal is home to a total of 26 international carriers.


INFLIGHT VR

In an effort to appeal to their young and increasingly technology hungry customer demographic, innovative Korean low- cost carrier Jin Air has partnered with Inflight VR to offer Virtual Reality (VR) inflight entertainment to its passengers. Jin Air will trial 10 devices on daily flights between Seoul, South Korea and Da Nang, Vietnam to get additional passenger insight on usage preferences and the adequate rental price before deploying it to their whole fleet.


AIRBUS

  • Airbus has launched first operations of a new Skywise service – Skywise Health Monitoring (SHM) – with Allegiant Air on its A320s. Dynamically coupled with Skywise Reliability Services (SRS) and Skywise Predictive Maintenance (SPM), SHM is hosted on Skywise, gathering live diagnostic feeds from the aircraft through its *ACARS link to the airline’s information system. Using the power of the Skywise aviation data platform, SHM collates and centralises the alerts, flight-deck effects, maintenance messages etc., prioritizes them, correlates any faults with the relevant troubleshooting procedures, highlights operational impacts, provides the maintenance history of the system (from the logbook and **MIS information collected through Skywise Core and stored in the data lake), allowing effective tracking of the alerts. When fully deployed, and following the in-service feedback from Allegiant Air and other ‘early adopters’, SHM will support airlines’ Maintenance Control Centers, Line Maintenance and Engineering departments in identifying, prioritizing, analyzing and handling in-service events, enabling quicker decision-making and preparation of the optimal solution to ensure aircraft on-time dispatch and minimizing AOG risks. Overall, SHM saves airlines time and decreases the cost of unscheduled maintenance. Natively interfaced with SPM and SRS to provide an integrated user-experience, and also ready to harness the new on-board Flight Operations and Maintenance Exchanger (“FOMAX”) data router which can capture over 20,000 real-time aircraft parameters, SHM enables end-to-end unscheduled event management/fixes for example by anticipating tools and parts’ availability closest to the aircraft. More early adopters will join in the months to come to pilot SHM for other Airbus aircraft, including A330, A350 and A380. *ACARS = Aircraft Communication Addressing and Reporting System **MIS = Maintenance Information System
  • Airbus appointed Julie Kitcher as Executive Vice-President Communications and Corporate Affairs, effective immediately. In this role, she joins the Airbus Executive Committee leading all external and internal communication activities, reporting to Guillaume Faury, Airbus Chief Executive Officer (CEO).
  • Airbus SE appointed a new Executive Committee led by Chief Executive Officer Guillaume Faury, following approval from the Board of Directors. The changes are effective immediately. The Executive Committee supports the Chief Executive Officer (CEO) in his duty of managing the day-to-day operations of Airbus’ business and is the Company’s top executive body. It comprises the Heads of Divisions and major Functions.
    Dominik Asam, Chief Financial Officer; Thierry Baril, Chief Human Resources Officer; Jean-Brice Dumont, Executive Vice-President Engineering, Bruno Even, Chief Executive Officer of Airbus Helicopters; John Harrison, General Counsel; Dirk Hoke, Chief Executive Officer of Airbus Defence and Space; Julie Kitcher, Executive Vice-President Communications & Corporate Affairs; Philippe Mhun, Executive Vice-President Programmes & Services; Christian Scherer, Chief Commercial Officer; Michael Schöllhorn, Chief Operations Officer; Grazia Vittadini, Chief Technology Officer

OTHER NEWS

April 15, 2019–The organisers of Passenger Technology Solutions (PTS), which returned to the Hamburg Messe 2-4 April 2019 during Passenger Experience Week, have today announced CloudLounge and BudJet as winners of its inaugural PAX TECH HACK, which saw around 50 international developers and innovators battle it out for their share of the €10,000 prize pool.

The PAX TECH HACK, backed by supporting organisation IATA, asked participating developers to respond to one of two challenges: the Inflight Passenger Community Challenge or Boost Airport Retail Challenge. After a short welcome and introduction to Passenger Experience Week, 12 teams were formed with developers uniting to combine ideas before undertaking 48-hours of non-stop coding on the PTS show floor.

Winners of the Inflight Passenger Community Challenge, CloudLounge, included first-time hackathon participants Tugberk Duman, Minja Silvennoinen and Tatjana Förster. Together they created an easy-to-use personal networking experience that enables passengers to use an IFE camera or QR code to join the virtual lounge of a fellow traveller.

Speaking about the win, Tugberk Duman said: “It’s a great feeling to win, especially as a team of three when we’re competing against larger teams of developers and designers. We had a good focus throughout the challenge and clicked as a team. We believe the world is moving forward and instead of creating more Apps for our personal devices, we can make use of the industry’s existing infrastructure.”

Team BudJet, which included developers Evgeny Becker, Peter Martischka, Simon Hanke, Lukas Antesberger and Natalie Moschner were chosen as winners of the Boost Airport Retail Challenge for their solution which matches passengers with products available at an airport based on a designated budget. The App helps passengers navigate through an airport passing by shops of interest, helping maximum their time at the terminal, while driving revenue opportunities for retailers.

Speaking about the winners, expert panellist Sylvain Guilbon, Head of Customer Program Management, SITAONAIR, said: “As judges, what impressed us the most was the level of professionalism and quality brought to the final project presentations, after 48 hours of non-stop work. The presentations were not only polished and thorough, but took into consideration prototype functionality and clearly identified the pain points that the projects would address, as well as the potential business models to bring these ideas to market.

“Both teams addressed specific use cases in the passenger journey with an innovative approach and clear, concise, yet out-of-the-box, thinking. Being focussed on safety, first and foremost, the aviation industry tends to move at its own pace. It’s fantastic to see game-changing ideas like these that can enable air transport to be, not only safer, but faster and more enjoyable.”

Guilbon was joined by fellow expert panellists Pierre Charbonneau, Director, Passenger Experience & Facilitation, International Air Transport Association (IATA); Dr Stathis Kefallonitis, Founder & President, branding.aero and Noesis Analysis Labs; and Katie Murphy, Portfolio Director, Passenger Experience Week.

Speaking about the PAX TECH HACK, Pierre Charbonneau said: “I believe this industry has a unique edge over many others in the fact that most people travel for business or pleasure, and everyone has their own view of what could be improved. The next generation of aviation professionals are increasingly immersed in technology, and by working with digital suppliers and software developers, the pool for which new ideas can be facilitated is unlimited. Initiatives like the PAX TECH HACK are crucial in helping to stimulate innovation for the industry.”

Archana Sharma, Exhibitor Director, Passenger Technology Solutions, added: “All of our PAX TECH HACK developers deserve a huge round of applause for their hard work and determination. The solutions presented provided a unique insight into the opportunities offered by technology and a glimpse into the future of the passenger journey and what we can expect to see onboard.”

Passenger Technology Solutions returns as part of Passenger Experience Week 2020 from 31 March – 2 April to provide a platform that enables those responsible for cabin design, in-flight entertainment, connectivity, technology, passenger comfort, travel catering and onboard retail to deliver on the demands of the 21st century passenger.

For more information visit: https://www.passengertechnologysolutions.com.

It is April; therefore, it is that time of year where the international aviation world flocks to Hamburg, Germany in order to see and discuss the latest and greatest developments in inflight entertainment, connectivity, cabin interiors and a plethora of other aviation related innovations. Not to mention the prestigious Crystal Cabin Awards, which will be announced on Tuesday 2 April for the leading innovations and concepts of the past 12 months. This year is particularly noteworthy as AIX is celebrating its 20th birthday.

IFExpress looks forward to seeing and hearing about your company’s latest technology developments over the coming week and if you need to reach out to us during the Expo please send an email to plwiseman@gmail.com

But now, lets get down to some of the highlights from the past week’s news and a few companies you should be sure to visit during AIX.


Astronics

Astronics will demonstrate several new technologies at this week’s AIX in Hamburg, Germany, in Stand 3B30. The new technologies bring together a set of power, connectivity, interiors, and other solutions that will help airlines and airframe manufacturers improve the passenger flight experience while providing cost and operational efficiencies.

Smart Sensing on the Aircraft: The company will demonstrate its pioneering Smart Aircraft System technology, which includes the innovative Intelligent Bin Solution, as well as additional features to detect the presence of passengers and other aircraft sensor data. This patented system uses Internet of Things (IoT) wireless technologies to detect and report in real time the status of various sensor data, such as remaining space available in overhead bins, passenger seat occupancy, and early detection of Lithium ion battery outgassing. “Our new Smart Aircraft System integrates hundreds of advanced sensors with our webCS wireless communication server to collect and present meaningful data to crew members on their portable electronic devices,” explains Jon Neal, President of Astronics Ballard Technology. “Crew members and gate agents can know exactly when to start checking bags and reduce boarding times. Additionally, they can understand when a seat is occupied and positioned for taxi takeoff and landing at a glance rather than a time-consuming walkthrough. There are a multitude of uses for this new system, which brings new data and insights into the hands of the crew in order to increase airline operational efficiency.” The Intelligent Bin Solution is shortlisted in the AIX Crystal Cabin Awards, and expected to start airline trials later this year. Learn more about Astronics Smart Aircraft Initiatives.

Astronics will also preview some initial concepts for next-generation passenger service units (PSUs) in the booth. Intended to generate feedback and discussion with conference attendees and customers, the exploratory demonstration units will include features including finish treatments, smart technology additions, customer interface, and other features. “The PSU is the unsung hero of the cabin environment, and we envision it can serve the passenger experience and the airline better than it does today,” said Dave Freund, President of Astronics PECO. “We are previewing these concepts for our customers so that as we go to develop next generation PSUs, we are working in partnership with them to meet their specific needs for safety, aesthetics, and technology. Astronics is also a pioneer in aircraft smart technology innovation, and we believe that some of the new features we can now offer will excite the industry.” See more about Astronics PSUs.

Finally, in the smart aircraft category, Astronics PGA will demonstrate its smart wireless handset, the GemOne, which is shortlisted for a Crystal Cabin Award. From this single device, premium jet passengers can operate IFE and cabin systems, order meals, make telephone calls, and more. See details on the Smart Wireless Handset.

Inflight Connectivity Innovations: Astronics will preview a variety of inflight connectivity innovations at the show including the new E-Series electronically steered array (ESA) antenna system, developed by Astronics AeroSat in partnership with Phasor. Available in three sizes, the E-Series will provide Ku-band connectivity and offer multi-beam capacity for GEO/HTS, MEO, and LEO satellite networks.  Ultra-low in profile, the E-Series supports the “make before break” requirement of non-geo networks. “We are creating some very exciting new technology with this product, and we think the new E-Series will provide seamless connectivity for both new and existing networks while providing a true, solid-state, active array antenna system. This provides a lot of advantages for airlines, network operators, and most importantly the customer and their inflight connectivity experience,” explained Matt Harrah, President of Astronics AeroSat.

For connectivity routing inside the cabin, Astronics CSC will bring its next-generation Summit Line products of inflight connectivity hardware. Attendees can expect to see new versions of the Encompass portable wireless IFE system as well as traditional servers, content loaders, personal control units, and wireless access points. “Our inflight connectivity system is the most widely adopted infrastructure in the industry today, and we continue to add innovative features, such as security enhancements like WPA3, 10Gb Ethernet, Bluetooth low-energy, and 802.11ax, all meant to increase speed and reliability in our already robust and successful product line,” said Michael Kuehn, President of Astronics CSC.

Previewing Li-Fi Applications for Aircraft: PDT, an Astronics Company, will demonstrate some new potential applications for the emerging technology of Li-Fi, in a collaboration with pureLiFi. Li-Fi leverages light to send information, in contrast to Wi-Fi, which uses radio waves. Proven capable of transferring data at an unprecedented several Gigabits per second in multiple channels, Li-Fi could eventually empower passengers to download an HD video in just a few seconds, or transfer data on and off the aircraft, for example.

“We’re building on the conversations we’ve had with customers over the past several months, and in addition to showing how Li-Fi can deliver passenger connectivity, we’ll be demonstrating the immense advantages available with an aircraft data link application,” said Mark Schwartz, Vice President of PDT, an Astronics Company. ”Come by the booth to see how aircraft data can be transferred, wirelessly, between terminals and aircraft in seconds.”

Powered Solutions: Keeping passengers’ electronic devices (PEDs) powered is even more important in today’s aircraft as more airlines depend on these devices to generate ancillary revenue through content delivery and Wi-Fi purchases. In support of this demand, Astronics will demonstrate a myriad of innovations including the recently introduced wireless charging module as well as their new High Efficiency EmPower USB Type-C PED charging system.

Astronics will also have its airframe power system, CorePower, on display in the booth. This system will feature a new 115VAC version of its recently introduced Electronic Circuit Breaker Unit,  which replaces conventional thermal mechanical circuit breakers and functions as both a breaker and a switch for controlling loads.

Innovation at the Core: Astronics brings a long history of innovation and the successful introduction of new technologies and products to market, including the EmPower passenger in-seat power technology that has had a profound impact on the passenger experience. The new technology explorations plus proven systems can provide a foundation for future aircraft manufacturers, airlines, IFE providers, and other industry participants to improve experiences for passengers while also improving cost and time efficiencies for aircraft operators.

“Astronics has broad expertise in many technologies that we are combining into integrated solutions,” said Mark Peabody, Executive Vice President of Astronics Corporation. “Our goal is to sit side-by-side with our customers in a collaborative way to find new ways to solve their challenges.”


Kros-Wise Aviation Group

Right now, many of us are getting ready to attend this week’s AIX Hamburg and one of the primary topics of the show will inevitably be connectivity, as it has been for the past 15+ years. However, if you are not an expert in telecommunications and satellite technology, you may well come away from your various interviews more perplexed by the various options and which offering would best suit your airline passengers needs and expectations.

At most airlines, the responsibility for IFC tends to be assigned to the team that is responsible for inflight entertainment equipment and content, supported by Engineering. But since the technologies for providing inflight connectivity are relatively new to the airline industry and are primarily based on telecommunications and satellite industry standards, it is not surprising that few airline organizations have the properly trained staff to do the time consuming and detailed analysis required to compare the available options. As a result, airlines can often become frustrated and/or confused when confronted with the myriad of sometimes conflicting data.

But it is of course very important that these analyses be accurate and complete, given the large capital and service costs associated with purchase, installation, certification, and operation of IFC systems. Capital, installation, and certification costs alone can sometimes approach $1 Million US dollars per aircraft.

As IFC systems improve over time and new applications become available, those systems are capable of serving an increasing variety of airline needs. In order for the airline to select an IFC solution which is best for them, the first step is to develop a detailed Requirements Document. This can be challenging since the capabilities of IFC systems are constantly changing, so it can sometimes be difficult for the airline to even know what to ask for, especially since every airline’s requirements are different.

Listed below are a few high-level examples of issues related to an airline’s specific requirements:

  • Satellite vs. ATG
  • Ku-band vs. Ka-band
  • GEO vs. LEO or MEO satellites
  • Satellite Earth Station (teleport) Locations
  • Geographical Coverage Requirements
  • Capacity and Throughput Metrics (CIR/MIR)
  • Data Speed and Variance, Latency, jitter, etc.
  • Supplier Product/Service Roadmap
  • System Flight Demonstrations
  • Cost of Aerodynamic Drag and Weight
  • ARINC Standard Compliance
  • ISP Service Provision
  • Social Media support
  • Live TV Capability
  • Data Security and Privacy
  • High Latitude Coverage Capability
  • Skew factor
  • Tail Blockage of Antenna
  • Atmospheric Attenuation
  • Software Update Process

And these are just the tip of the iceberg.

Realizing that airlines require assistance with the IFC selection process, Kros-Wise Aviation Group has assembled a team of highly experienced staff and developed a disciplined process which can cost effectively help the airline ensure that they make the best decisions. In September 2018 they launched a unique new service to help airlines make better and faster decisions on connectivity systems and service. This process is called Connectivity Assist. Utilization of this process can save airlines millions of dollars over the term of their IFC contracts.

Kros-Wise is a professional services and product development firm which was founded in 2004 and currently has approximately 150 full-time employees. The company headquarters is in San Diego, California. It is a Women-Owned Small Business (WOSB).

“Our new Connectivity Assist process provides a simple, fast, and cost-effective way for airlines to augment their expertise on a short-term basis and ensure that they obtain the maximum benefit from their substantial IFC investment,” says Lily Aragon, CEO of Kros-Wise. “We brought together the top experts in the IFC industry and worked hard to develop a process that ensures that the airline avoids any nasty ‘surprises,’ while allowing them to minimize expenditures and increase passenger satisfaction.”

Kros-Wise has extensive experience providing support to IT Programs for US Navy and other US Government Organizations, and to aviation and satellite equipment and service providers. The Kros-Wise team is highly experienced in IFE and Connectivity systems, service, installation design and support, and the associated FAA/CAA certification. Kros-Wise employs senior level staff who have extensive experience working with companies across the aviation and IFE-C industries. These companies include: Gogo, Inmarsat, Iridium, Panasonic Avionics, ViaSat, Virgin America, Boeing, Lockheed Martin, US Navy, and United Airlines.

Kros-Wise also provides the following types of services related to inflight entertainment, connectivity, cabin management systems, galleys, and aircraft interiors:

  • Inflight Connectivity Requirements Definition and Comparative Analysis
  • Aircraft Surveys
  • Aircraft Installation Design
  • Aircraft Certification
  • Aircraft Installation Project Management
  • Program Management
  • Flight Test Planning, Implementation and Support
    • Kros-Wise has an ATP and FAR Part 135 rated pilot on staff, with type ratings in B-737 and A320-series aircraft
  • Flight Manual Supplements
  • Aerodynamic Analysis and BirdStrike Substantiation
  • Flight Vibration & Buffet Substantiation
  • Supplier/Vendor Management
  • Systems Engineering
  • Aircraft ‘C’ and ‘D’ Check Management and Support
  • LRU and Component Design
  • Power Load Analysis
  • Proficiency in CATIA, Cadkey, Autocad and SolidWorks
  • Structural Substantiation
  • Fatigue & Damage Tolerance

Kros-Wise will be attending AIX Hamburg. You may get in contact with them via the following information:

Bill Peltola, VP Business Development – bill.peltola@kroswise.com – +64-21-861-954

Ken Larson, CTO – ken.larson@kroswise.com   Mobile +1-619-674-0098


Panasonic Avionics

Mark Jennings, Chief Operating Officer at Panasonic Avionics Corporation (Panasonic), commented on the acquisition of Newtec by ST Engineering’s subsidiary, Singapore Technologies Engineering (Europe) Ltd, stating, “This investment by ST Engineering is an important milestone for both Panasonic and its customers.” Jennings noted that, “We believe that the combined new business will speed time to market and accelerate the innovation cycles needed to best serve our inflight connectivity customers. In fact, Newtec’s bandwidth efficiency and Ultra High Throughput technologies with iDirect’s seamless global bandwidth and network management capabilities have the potential to be unrivalled in the market. Jennings continued, “Newtec’s modem has played a key role in our global Ku-band high throughput satellite service, and we have an aggressive plan to upgrade all remaining and future aircraft to this technology. We have shared our future development plan with the combined ST Engineering team, and they are ready to meet that schedule. Panasonic Avionics has over 3,600 aircraft committed to its global high throughput satellite service. Today, there are over 2,000 aircraft connected to its Ku-band network. More than 780 aircraft are currently using the Newtec modem, and the company expects to have all currently equipped aircraft upgraded to this technology by the end of 2019.


Mythopoeia

Mythopoeia is delighted to announce that after a successful implementation of Business Class that it has just completed an installation of Air Cloud for Air Greenland economy class cabin. Mythopoeia is again partnering with SR Technics in Zurich to complete the overall delivery of the system from Seat modification, STC package and Installation. Air Cloud is a low-cost wireless seat back IFE display system. The systems comprise the very latest wireless standards delivering content to the displays. Files are stored locally at the display making the system fully redundant and offering no interruptions to the passengers viewing experience. The Economy class cabin features 18” monitors mounted on bulkheads to display Moving map, company promotional info and safety videos. Air Greenland worked with Mythopoeia to develop a Graphic User Interface that reflects the unique identity and brand of the Airline. Katja Vahl, Sales and Marketing manager worked closely with the team to implement a unique theme including northern lights, Mother of the sea and the flying Angakkoq known as the shaman in the old days. These wonders, myths and characters played a vital part in the daily life of the ancient Greenlanders, who learnt moral code through oral traditions. Today, they are part of the social fabric that ties Greenlandic people together. – The integration has delivered a unique, customised and tailored experience for our customers, said Katja. 2.1 amps of USB power is provided at each display to allow Air Greenland’s customers to charge their PED devices and the system has a fully integrated PSS functionality for reading light and attendant call. Air Cloud displays feature the very latest quad core processing technology. Air Cloud offers a wide range of software features from revenue generating applications, apps as well as Hollywood Movie Content.

On another note, Mythopoeia wins tender with Rossiya Airlines to replace Passenger Service Systems (PSS) for 8 X B747 aircraft. Mythopoeia’s solution provides full integration with both ACESS and CSS platforms. A challenge facing operators when transitioning/upgrading wide body aircraft is the need to control the “reading light” and “attendant call” PSS functions delivered by the existing IFE system. The traditional solution requires installation of a dedicated PSS replacement that requires seat and CAM modification at significant cost and no quality of service enhancement. The PSS system provides a unique off seat solution making it convenient to install. Mythopoeia is again partnering with SR Technics to deliver a complete turnkey solution to include STC package & seat modification. 2.1 amps of USB power is provided at each display to allow customers to charge their PED devices. The overall combination of the right product and ease of integration makes it very interesting product and we are happy to cooperate with MHL for this project.


Airbus

  • AIX: Airbus showcases its latest cabin innovations at this year’s Aircraft Interiors Expo in Hamburg, Germany – the world’s largest event dedicated to the aircraft interiors industry, in-flight entertainment, connectivity and passenger services. At the Airbus stand this year (Hall B5, Stand 5A20), Airbus will display the latest full-scale Airspace cabin mock-ups for the A320 – including its new overhead Airspace XL Bins and full-flat seats for long range comfort; and an A220 cabin mock-up with both business and economy seats – demonstrating how this aircraft offers the leading cabin experience in any small single-aisle aircraft. Moreover, the booth will also feature the ‘Day & Night’ premium concept for the A350 XWB; and there will also be an A320 Upgrade Services mock-up. Virtual Reality Gears will allow visitors to experience all aircraft cabins. Airbus is also leading the field with new innovations in the cabin, notably with our IoT-enabling “Connected Experience”, creating a cabin ecosystem which seamlessly connects cabin elements to provide a personalized passenger experience. In addition, Airbus is providing a glimpse of the future flying experience with our new ‘Cabin Vision 2030’ – inspired by airlines, tech companies and start-ups. At the stand, visitors can also explore what’s new in terms of possible seat innovations for passengers’ comfort and airlines’ differentiation and efficiency. This year Airbus is proud to have been shortlisted twice in the prestigious Crystal Cabin Awards for the following achievements: The “Lower-Deck Passenger Experience Modules”, in cooperation with Safran; and also for the new “X-tend Seat” concept over-wing exit seat for single-aisle aircraft. The Crystal Cabin Awards ceremony is held on the evening of Tuesday 2nd where the winners will be revealed.
  • AIRBUS/EU Counter Measures: Airbus welcomes the report of the WTO Appellate Body, which confirms that the United States failed to withdraw the subsidies granted by federal, state and local authorities to Boeing, and to remove the harm those subsidies caused to Airbus.
    The Appellate Body has rejected every single United States argument whereas it has taken all EU legal points on board. In addition, the WTO highest court has also qualified a number of additional US federal and state programs as illegal subsidies, and even, as prohibited subsidies as in the case of the Foreign Sales Corporation scheme (FSC), a major win for the EU. The report requests that further compliance steps are necessary from the United States and Boeing. Failure to do so will provide the European Union the possibility to seek countermeasures on imports of US products. Airbus General Counsel John Harrison stated: “This is a clear victory for the EU and Airbus. It vindicates our position that Boeing, while pointing fingers at Airbus, has not taken any action to comply with its WTO obligations, contrary to Airbus and the EU. With this damaging report, continuing to deny they receive massive illegal subsidies from the United States government is no longer an option. Stated differently, absent settlement, the US will pay – in perpetuity – billions in annual sanctions driven by every single flying Boeing program, while the EU would face, in the worst case, only minor issues.
    He added: “We hope that these findings will prompt the United States and Boeing to move forward constructively in this long-standing dispute and join us in working towards a fair-trade environment. In the absence of a constructive approach, the EU now has a very strong legal case to move forward to countermeasures.” Airbus thanks the European Commission and the governments of France, Germany, the United Kingdom and Spain for their continuous support throughout the long dispute process. Their longstanding efforts to restore a fair level playing field are now clearly showing results.
  • Evelop Airlines, the Spanish carrier of Barceló Group’s Ávoris travel division, has taken delivery of its first of two A350 XWBs, the world’s most modern and eco-efficient aircraft family. The second aircraft will be delivered in 2020. The A350-900, on lease from Air Lease Corporation, will be based at Madrid Barajas – Adolfo Suárez airport and deployed on long-haul routes to Caribbean destinations. It features a high comfort single class configuration with 432 seats. Passengers will enjoy more personal space, the quietest cabin of any twin-aisle aircraft and the latest generation cabin products, including individual onboard in-flight entertainment.
  • A biometric, single-enrollment identification streamlines the passenger’s outbound and return journey at multiple airports
  • SelfPass will be on display at this week’s Passenger Terminal EXPO

Annapolis, Maryland | March 27, 2019– Passengers traveling through England’s Bristol Airport and Ireland’s Dublin Airport can look forward to a new streamlined journey with Collins Aerospace’s SelfPass biometric solution. The solution, now being trialed at Bristol Airport and Dublin Airport, is believed to be the first biometric solution that enables passengers to use a single enrollment in multiple countries. SelfPass will be available for demonstration at the Passenger Terminal EXPO in London, England this week in Collins Aerospace’s booth — number 6030.

Passengers are already taking advantage of a streamlined journey at Bristol Airport with multiple biometric checkpoints, making the process easier from the time they check-in for their flight to the time they board. When SelfPass launches in Dublin next month, passengers will be the first to take advantage of the multi-country solution.

“Dublin and Bristol Airports are changing the way passengers travel and making the process easier and more efficient. For example, it takes less than one second to capture and process a passenger’s facial image and eliminates the need to repeatedly present travel documents,” said Christopher Forrest, vice president of Global Airport Systems for Collins Aerospace. “We see this as another leap forward for our biometric technology to play a key role in making the connected aviation ecosystem a reality.”

At Bristol, the new trial will biometrically enable multiple touchpoints, including:

  • Check-in
  • Self-bag drop
  • Security
  • Boarding gates

The initial trial will be extended to include:

  • Website and mobile enrollment
  • Lounge access

“The passenger growth at Bristol Airport is increasing, and we are looking at using technology like the Collins Aerospace biometric solution set to help make our airport a high-quality experience for our customers,” said Graeme Gamble, chief operating officer for Bristol Airport. “The cooperation of Collins and the Bristol Airport team is making Bristol a leader in Airport innovation and customer service.”

“We are really pleased to be an early adopter of this new technology designed to further enhance the experience for both our passengers and our airline customers at Dublin Airport,” said Frances O’Brien, vice president of PMO for daa. “We are delighted with the progress of the trial so far and look forward to extending the offering to a wider audience, including those travelling to the U.S. in the coming months.”

It’s that time of year again! From 02 to 04 April, the Aircraft Interiors Expo 2019 is being held in Hamburg // Crystal Cabin Award ceremony on 2 April

Hamburg, Germany | March 28, 2019– For the international aviation industry, it is one of THE high- lights in the annual calendar: the Aircraft Interiors Expo in Hamburg, the leading global trade show for everything to do with aircraft cabins, passenger experience and on- board products. And in 2019, the event is celebrating its 20th birthday. Thousands of airline managers, manufacturers, suppliers and journalists from all over the world will gather in the German city from 02 to 04 April, to view and discuss the latest trends in aircraft seats and in-flight entertainment at more than 500 stands. The absolute vanguard amongst the innovative concepts this year will be crowned by an international expert jury on the evening of 2 April at the Crystal Cabin Awards, an initiative of Hamburg Aviation.

Hamburg’s First Mayor to visit the Aircraft Interiors Expo for the first time

This year, Hamburg’s First Mayor, Dr Peter Tschentscher, will be visiting the Aircraft Interiors Expo for the first time. During a tour of the event on the morning of Wednes- day 3 April, he will get an overview of Hamburg’s participants in the world’s biggest aircraft interiors show. The northern German metropolitan region is considered the world’s most important site for this rapidly growing segment. It is not just major corporations such as Airbus and Lufthansa Technik that have concentrated their world- wide activities in the field here. Dozens of suppliers of all sizes, research institutions, such as the ZAL Center of Applied Aeronautical Research and, on the university side, the Hamburg University of Applied Sciences have a focus on aircraft interiors here.

Hamburg’s First Mayor, Dr Peter Tschentscher, comments: “The final assembly and delivery of one in every six airliners worldwide takes place in Hamburg. More than 40,000 highly qualified specialists work in the civil aviation industry in Hamburg. Some 3,000 of them are in the field of cabin development. The Aircraft Interiors Expo underlines our status as an important location for this field. The Customer Definition Center at Airbus has contributed to this development by allowing the airlines to tailor their cabins with the latest technology. And the ZAL Center of Applied Aeronautical Research also plays a role with innovative developments that optimise cabins and associated technologies.”

Boom industry: the growing importance of aircraft interiors

Worldwide, air transport is growing rapidly, and already, around the globe, more than 120,000 flights take off every day, carrying over 10 million passengers. The atmos- phere and services on board are increasingly serving the role of a “business card” for airlines, especially in the premium segment. At the same time, every square centimeter of space is precious. If the aircraft cabin were an apartment, the monthly rental would equate to some 1,400 euros per square meter. Just how to increase passenger comfort in a tightly packed Economy cabin therefore continues to be one of the most important areas for products at the show.

Crystal Cabin Award crowns the best concepts of the year

The leading international innovations and concepts this year will be selected at the Crystal Cabin Awards, to be presented in eight categories at a formal ceremony in the Great Stock Exchange Hall of the Hamburg Chamber of Commerce, on the evening of 2 April. The independent industry prize, an initiative of Hamburg Aviation, is one of the most coveted honours in the aviation industry for airlines, manufacturers, suppliers and universities alike, and it is closely watched by media from all over the world. The guest list for the evening event this year is full of famous names, too. Alongside political heavyweights such as Hamburg’s First Mayor, Dr Peter Tschentscher and the Coordinator of Aerospace Policy for the Federal German Government, Thomas Jarzombek, there are also several CEOs from the aviation industry,y along with top stars such as model Toni Garrn and Emirates President Sir Tim Clark. On Wednesday 3 April, at 2:30 p.m., all victors will be at the Aircraft Interiors Expo in person to present their concepts in the Cabin Space LIVE Auditorium on the 1st floor of Hall B4. Throughout the Expo, the Crystal Cabin Award Gallery is located here, displaying all of this year’s finalists.

Strong Hamburg presence amongst the exhibitors

The Aircraft Interiors Expo may be highly international, but Hamburg is all the more present. At its stand in Hall B5 (5A20), Airbus is focusing on matters including long-haul comfort, using the A320 range of aircraft as an example. A major portion of the final assembly for these best-selling aircraft takes place in Hamburg. The A320 family was conceived as a short and medium-haul airliner. However, the new A321LR (“Long Range”) version can serve lower-volume long-haul routes without passengers having to sacrifice comfort. The Airbus Airspace cabin concept incorporates additional elements to improve well-being on board, for example with customised lighting scenarios and more spatial depth.

The Aircraft Interiors Expo is an important event for Lufthansa Technik (Hall B6, 6B80), too. The company, headquartered in Hamburg, now provides maintenance support for 20 percent of the world’s airliners, giving it plenty of experience of where there is room for improvement in the cabin. Examples include the galley area, where flight attendants regularly get chilled feet and colds because of the unheated floors, or the lack of USB ports for passengers to charge their smartphones in flight. The Lufthansa subsidiary has solutions for both of these concerns.

Amongst this year’s biggest exhibitors, once again, is Diehl Aviation, a supplier active in the Hamburg market (Hall B7, 7D20). Alongside a walk-through cabin model that brings innovative lighting scenarios and digital assistant systems to life, Diehl’s booth is focused on the essential matter of water on board. A retrofit antibacterial filter for the lavatory, the UV-LED Water Disinfection Unit, uses ultraviolet light to ensure that for the first time, passengers can safely drink tap water.

Krueger Aviation and zweigrad Design present a complete re-invention of the on- board lavatory in their multicultural aircraft toilet. The re-thought lavatory can be used in a sitting position or, in line with Asian cultures, squatting. The diverse utility of the room is completed with a seating area for getting changed prior to landing and a large baby changing table with animated figures. (Hall B6, Stand 6B70). Pretty much right next door, but with a very different focus, Airbus partner Altran will for the first time be demonstrating its Printed Electrics technology that won a Crystal Cabin Award in 2018, with live printing of electronic wiring for the cabin. Hamburg companies Silver-Atena and jetlite are presenting the jetlite Controller in Hall B1 (1A58). The device uses scientific algorithms and current flight data to calculate the optimal lighting scenario for the cabin. This has been proven to reduce the sense of jetlag.

The first point of contact for all Hamburg businesses and organisations this year is once again the Hamburg Aviation stand in Hall B6, 6B90, a shared presence with the ZAL Center of Applied Aeronautical Research. This is part of the “Hanse Pavilion”, the largest joint stand at the Aircraft Interiors Expo, organised by the Hanse-Aerospace supplier association. The Hamburg Aviation cluster is also politically active and will be holding a reception during the trade fair for a delegation of Canadian aerospace representatives, including the Minister of Economy for Québec, Pierre Fitzgibbon. The delegation is spend- ing the entire week in northern Germany.

Aircraft Interiors Expo celebrates its 20th birthday

The Aircraft Interiors Expo, organised by Reed Exhibitions, is celebrating its 20th birthday in 2019. It has become part of the larger Passenger Experience Week, which begins on Monday 1 April with the Passenger Experience Conference (PEC) and continues with “AIX” and two other parallel trade shows, the World Travel Catering & Onboard Services Expo (WTCE) and Passenger Technology Solutions (PTS). All these events are taking place at at the Hamburg Messe trade fair site.

 

Bluebox Wow to be deployed on Air Transat’s mixed fleet, including A310s, A321ceos, A321neos, and Boeing B737s 
Dunfermline, UK | March 28, 2019– Passengers on board Air Transat flights will soon be able to access free in-flight entertainment delivered by Bluebox Wow thanks to an agreement reached between the airline and Bluebox Aviation Systems. The Bluebox Wow portable wireless streaming platform will be deployed on Air Transat’s fleet in an arrangement designed to meet both seasonal demands on the airline’s fleet and the additional temporary aircraft it brings in to meet that demand – ensuring both flexibility and consistency of IFE services. The deployment, which is awaiting final Transport Canada approvals, will see Bluebox Wow in service on a range of both narrow- and wide-body aircraft, including Airbus A310s, A321ceos, A321neos, and Boeing B737s. Initially, the deployment is expected to include 17 aircraft during the summer 2019 season but will expand to 38 aircraft for the winter season.

“Offering a seamless IFE experience across a fleet like ours, with different aircraft types and some only joining our fleet for seasonal deployment, is a challenge,” said Dave Bourdages, Vice President In-Flight Services and Customer Experience, Air Transat. “Introducing Bluebox Wow across all of these aircraft resolves that challenge and will deliver the same high-quality experience to all. Bluebox Wow offers a powerful range of capabilities and we are excited to deploy a system upon which we can further develop our in-cabin experience”
“One of the key benefits of Bluebox Wow is its flexibility – and we are proving that with this agreement with Air Transat,” said Kevin Clark, CEO, Bluebox. “Whether deploying on single- or twin-aisle aircraft, the powerful streaming and networking capabilities of Bluebox Wow ensure a consistent IFE experience across a variety of aircraft types. Along with the ability to move the boxes between different aircraft in a mixed fleet, Bluebox Wow offers an extremely flexible solution for operators such as Air Transat with a fleet profile that varies greatly as it responds to seasonal market demand.”
Bluebox Wow provides wireless content streamed to passenger devices in any aircraft cabin, including up to 1.6 terabytes of film, TV, audio, games and other digital content. With a remarkably low cost of ownership, Bluebox Wow is a stand-alone, portable, lunchbox-sized unit stowed securely in overhead bins.

Before we get started on IdeaNova’s new content security solution for aircraft entertainment data we should tell our readers that as inflight entertainment content is getting to be higher quality, as you might guess, movie providers are getting more concerned about hacking and content copying because they have a lot invested in it. Thus, the value of secured DRM is a bigger deal, and security solutions are what will provide travelers with newly released content. So, along came IdeaNova and their solutions.

The above IFExpress rectangle is the graphic that accompanies IdeaNova’s press release (IdeaNova Technologies, Inc) for their new hardware secured server platform. We thought our readers might be interested in seeing a bit more about the company as you will see and hear more about them in the coming months. We asked their industry advisor, Rich Salter (who many of you know), and he helped us with understanding the next generation of software-based entertainment security. First, we wanted a bit more information for our readers and the company told us: “With new requirements put in place by studios for onboard DRM license servers, IdeaNova, a leader in Inflight Entertainment (IFE) and secure streaming, announced it is the first to implement these procedures with the launch of its Hardware Secured Server Platform. The new Secure DRM Server, which expands the integrity for all high-quality streaming security needs, can generate DRM licenses for video on demand or live streaming content.”

When we set out to explain this new ‘system security feature’ we contacted IdeaNova and asked a few questions. Rich Salter told IFExpress: “Those of you who have been at recent APEX TECH conferences may recall that Juraj Siska (IdeaNova’s CEO) and Phil Watson (Panasonic) have been reporting on their efforts to update our APEX document 0415 to add security provisions for premium content (e.g., HD and early window). IdeaNova is one of the very few companies in our IFE space that really understands the inner-workings of cloud content preparation (encoding/encryption/packaging content in the cloud), DRM license servers and onboard servers to stream the encrypted content to passengers, and secure video players (to decrypt the content and display it at the seat). The few companies that really understand this are key to all of us continuing to get HD and early window content at the seat. I originally met Juraj (IdeaNova) a couple years ago at a TECH conference. Then, I was referred to him again when I called a major DRM provider to get a referral to a consultant to help my previous company out of a DRM player jam (he fixed our DRM SW problem in about a week!)” Rich went on: “IdeaNova is HQ’d in Naperville, Illinois (just west of the windy city of Chicago), and they have employees around the world doing SW development. CEO Juraj Siska, (a recent IFEC BUZZ speaker) and CTO Janne Pelkonen and their SW team are experts at processing content for IFE in the cloud and providing onboard servers and players to keep early window content secure (i.e., keeping the studios happy and airlines happy in streaming content to passengers’ devices).”

We asked a few more questions and the company responded:

1. Why was the security software developed?

IdeaNova: “The new server is more secure. It provides security that studios are asking for. This is especially the case for content that falls into the category of ‘early window content’ or ‘higher quality content’.”

2. How it was developed?

IdeaNova: “It was developed internally by our engineers by redesigning our Inplay License Servers from scratch. When we learned that these new requirements were requested by studios and likely to be approved by APEX, we started with the development. The process was not simple, as we were learning new technology and had to deploy our software on platforms we were not familiar with up to that point.”

3. How about a little history of the company and its founder for our readers?

IdeaNova: “The company has a decade of history of building secure streaming systems (IFE) for aviation. Both Juraj Siska and Janne Pelkonen have several decades of experience in IT consulting.“

4. Well then, can you tell our readers what the content industry is saying about the design?

IdeaNova: “We are reviewing this solution with the studios and IFE vendors. Some of the IFE vendors are excited about this implementation and complemented us on the speed of deployment (we are the first in the industry) and ability to migrate it easily from the prior versions of our software.”

Juraj added: “Hardware secured” server means that DRM cryptographic operations and certain security functions are executed in special hardware, which is separate from the main processing unit, making it harder to compromise and almost impossible to replicate for malicious purposes. This is unlike traditional software implementations where software is much easier to copy.”

We then asked Rich what pieces of hardware and software IdeaNova provided, and he told IFExpress: “One clarification: the hardware chip on the motherboard is not IdeaNova’s chip; rather, it is an industry standardized chip. IdeaNova is the first to implement the chip’s use in the IFE market, as the studios are specifying that it be used for their latest HD and even higher quality content.

You can find more info on this here.

Trusted Platform Module (TPM, also known as ISO/IEC 11889) is an international standard for a secure cryptoprocessor, a dedicated microcontroller designed to secure hardware through integrated cryptographic keys. Stay Tuned on this one!


MORE NEWS

IFPL will be demonstrating their latest audio products that utilize Bluetooth technology at AIX Hamburg. A leader in passenger audio jack technology, IFPL deliver high quality sound and exceptional unit reliability giving an enhanced customer experience. The addition of Bluetooth technology to their ever-growing suite of products is an exciting development for the UK-based company.

IFPL’s Dave Phillips comments, “The growth of the range of products is in response to the growing demand from global airlines that rely on IFPL for innovative, design-led products. The key focus has been to reduce Customer Induced Damage (CID), therefore keeping the total cost of ownership low over the lifetime of the product.”

Phillips adds, “AIX 2019 is a fantastic opportunity to see the broad range of products that are now flying on many aircraft around the world and we look forward to showcasing our new Bluetooth technology Long Life audio jack.”
The following products will be available to view:

  • Bluetooth technology is now available in the highly reliable Long Life audio jack. This allows passengers to connect to a wireless or wired headset through the Bluetooth integrated unit.
  • Long Life is IFPL’s original audio jack range. Available in single, double and triple variants, the highly reliable audio jacks are designed to minimize CID. These jacks are incredibly robust and have been rigorously tested to over 100,000 insertions.
  • Rapid Fit audio jacks enable fast maintenance turn-arounds, achieved in less than 30 seconds with a cost-effective replacement cassette. This low-cost cassette contains the jack, allowing the key electronics to be protected in the main housing.
  • Integrated Noise Cancelling Audio Module (INCAM) cancels noise in the jack rather than the headset. This keeps the headset cost low and passengers can still enjoy the benefit of noise cancelling technology.
  • MagSignal innovative technology virtually eliminates CID thanks to the magnetic plug. A headset can be pulled from any angle without damaging the jack or the headset, significantly prolonging the life of both components.
    MARCH 2019
  • Push Through Pins causing audio failure are a thing of the past. Broken pins are simply pushed through to a collector at the back of the unit.

Visit AIX 2019 to experience the latest integrated Bluetooth audio products and innovative solutions at Booth 4B20.


THALES
Thales to lead EU project on drone geofencing technologies to secure future U-space Paving the way for future drone traffic increase, SESAR Joint Undertaking (SESAR JU) is supporting the European Commission U-space initiative by researching and developing new services for safe, efficient and secure access to airspace of a large number of drones. The Geosafe project is part of the founding services for the development of drones operation. Engaged in the creation of solutions that will make tomorrow’s mobility possible, Thales will manage the project, supported by the competences of Aeromapper, AirMap, Atechsys and SPH Engineering.


AIRBUS
Airbus and China Aviation Supplies Holding Company (CAS) signed a General Terms Agreement (GTA) covering the purchase by Chinese airlines of a total of 300 Airbus aircraft. The GTA was signed in Paris, France by Guillaume Faury, President of Airbus Commercial Aircraft and future Airbus CEO, and Jia Baojun, Chairman of CAS, in the presence of visiting Chinese President Xi Jinping and French President Emmanuel Macron. The GTA comprises of 290 A320 Family aircraft and 10 A350 XWB Family aircraft, reflecting the strong demand in all market segments including domestic, low cost, regional and international long haul from Chinese carriers. According to Airbus’ latest China Market Forecast 2018 to 2037, China will need some 7,400 new passenger and freighters aircraft in the next 20 years. It represents more than 19 percent of the world total demand for over 37,400 new aircraft.
By the end of January 2019, the in-service Airbus fleet with Chinese operators totaled some 1,730 aircraft, of which 1,455 are A320 Family, and 17 are A350 XWB Family planes.
(Editor’s Note: This is interesting timing.)

Japan’s All Nippon Airways (ANA) has taken delivery of its first A380 at a special ceremony in Toulouse, becoming the 15th operator of the world’s largest passenger aircraft. The delivery ceremony was attended by ANA HOLDINGS President and CEO Shinya Katanozaka and hosted by Airbus CEO Tom Enders. ANA has ordered three A380s and will operate the aircraft on the popular route between Tokyo Narita and Honolulu from May 24. Each ANA A380 will feature a special livery depicting the Hawaiian Green Sea Turtle, also known as the Honu. The livery on the first aircraft is painted in blue, while the second will be green and the third orange.
ANA’s A380 is configured in a premium layout seating 520 passengers. The upper deck features eight suites in First Class, 56 Business Class seats that convert to fully flat beds and 73 Premium Economy seats. Economy Class is located on the main deck, where ANA offers a spacious layout seating 383 passengers, including 60 Couch Seats. The aircraft features ANA’s very latest in-flight entertainment systems, as well as full connectivity in all classes. Following today’s delivery to ANA, there are currently 232 A380s in service with 15 airlines worldwide, flying on 120 routes across the globe.


OTHER NEWS

  • JetBlue trialing Collins Aerospace biometric self-boarding gates at JFK
  • Passengers can now use SelfPass facial scan technology to streamline the boarding process.

Annapolis, Maryland |March 26, 2019–JetBlue is advancing the boarding process at New York’s John F. Kennedy International Airport (JFK) with SelfPass — a biometric facial scanning process implemented by Collins Aerospace, in cooperation with U.S. Customs and Border Protection (CBP).

Passengers using SelfPass, with fully integrated self-boarding gates, may board international flights through one gate in Terminal 5 and experience a more streamlined process. Boarding is performed in a matter of seconds and eliminates the need to present traditional boarding and identification documents.

With SelfPass, there is no pre-registration required. Air travelers simply step up to the camera for a facial match against their travel document — such as CBP photos previously loaded in the system — then proceed to board the aircraft.

“Biometric solutions are the future when it comes to improving the passenger experience at the airport, and JetBlue is playing a crucial role to make this transformation a reality,” said Christopher Forrest, vice president of Global Airport Systems for Collins Aerospace. “Not only are we reducing the amount of time it takes a passenger to move through the airport, but we’re also adding a heightened level of security.”

“The innovative use of biometrics for customer processing is driving the aviation industry forward and aligns with IATA’s One ID concept,” said Ian Deason, senior vice president of customer experience for JetBlue. “By working together with Collins Aerospace, we’re bringing JetBlue customers a personal, helpful and simple experience each time they fly.”

SelfPass doesn’t just benefit the passenger. It enables airports and airlines to implement and grow their biometric capabilities at various touchpoints by being uniquely scalable and hardware independent. By implementing a more efficient boarding process, airlines can improve on-time departures and increase passenger satisfaction.