• Integrated biometrics improve passenger flow and convenience while maintaining security

Passenger Terminal EXPO, Paris | March 10, 2015– Airports seeking ways to automate passenger processing while maintaining the highest security levels will soon have a new suite of highly configurable airport identity management solutions at their disposal.

Rockwell Collins is integrating its ARINC vMUSE™ and ARINC Veripax™ technologies with the Atkins Identity Management toolkit to capture a traveler’s identity using biometrics and match it with the passenger’s passport and boarding pass information.

ARINC vMUSE can accommodate a wide range of biometrics (for example, finger print, facial recognition or iris scan) to deliver a plug-and-play solution that can be implemented quickly and easily. The solution enables a phased rollout of biometric processing, with airline or gate-specific rules permitting biometrics to be used only when needed.

The integration will streamline passenger processing through the airport, from passenger identification at check-in to self-boarding gates. The systems are being demonstrated in stand 4045 at this week’s Passenger Terminal Expo 2015.

“Airports are seeking ways to improve operations and passenger flow while maintaining the rigorous security levels required today,” said Christopher Forrest, vice president, Global Airports for Rockwell Collins. “We’re creating a suite of self-service solutions that integrate biometric authentication into each phase of passenger processing, enabling airports to securely automate everything from check-in through boarding the airplane.”

As part of the initial implementation, ARINC vMUSE common-use passenger processing systems (CUPPS) now include standardized plug-ins and configurable work flow capabilities that enable airlines and airports to implement identity management solutions as part of the check-in process, without requiring changes to an airline’s Departure Control Systems (DCS).

“Combining Rockwell Collins’ experience deploying CUPPS technology at airports worldwide with our proven capabilities in developing and implementing biometric applications has allowed us to create a fully integrated identity management solution for airports,” said Nick Whitehead, head of strategic services, identity assurance at Atkins. “Airports can use this service to validate a passenger’s identity, ensuring that the individual given the authority to fly is actually the one who boards the plane.”

  • 50 million passengers can now access SITA’s self-service technology

Jaipur, India | October 16, 2014– More than 50 million passengers at 25 airports across India can now use SITA’s common-use self-service technology to check in at the airport quickly and easily. The Airports Authority of India (AAI) has collaborated with the air transport IT specialist to deploy this new technology as part of its ongoing airport modernization program.

The AAI has also selected SITA to provide the baggage reconciliation system for 38 airports across India. The seven-year, multi-million dollar contract was announced today at SITA’s India Aviation ICT Forum in Jaipur, India. SITA’s BagManager will deliver real-time information on baggage status, helping to resolve baggage issues quickly and efficiently. The comprehensive baggage management technology has been proven to reduce the number of mishandled bags by 10 to 20%.

Mr. Sudhir Raheja, Chairman, Airports Authority of India, said: “Our airport modernization program is designed to provide better service both for passengers and airlines alike as air travel in India continues to grow. With passenger numbers expected to reach 450 million by 2020, we need to ensure we are operating as efficiently as possible. SITA’s baggage systems, common use technology, and self-service check in kiosks are flexible, convenient and will help establish a firm foundation for future growth.”

SITA’s AirportConnect Open passenger processing platform will incorporate 730 workstations across 25 AAI airports, based on the International Air Transport Association’s Common Use Terminal Equipment (CUTE), Passenger Processing (CUPPS) and Self-Service (CUSS) standards. This will enable all airlines using these airports to access their respective IT applications in real-time on shared equipment. They will also be able to use any airport desk, gate or self-service kiosk for passenger check-in and boarding for maximum convenience. Passengers will have access to 34 common-use self-service check-in kiosks across the airports to help speed-up their journey.

Maneesh Jaikrishna, Vice President, India and Sub-Continent, SITA, said: “The Indian aviation industry is experiencing significant growth, and we are delighted to help facilitate the Airports Authority of India’s modernization and expansion program. SITA now provides services at more than 95% of AAI’s passenger airports. And we look forward to continuing to work together to enhance the experience at AAI airports for both passengers and airlines.”

The AAI is one of the latest Indian companies to become a member of SITA, a community owned organization. The AAI joins 450 leading airlines, airports, governments, air freight carriers and other stakeholders who are all connected over a single communications network covering 17,500 industry sites around the world.

Maneesh Jaikrishna said: “For more than 60 years, SITA has helped ensure that the industry’s critical communications and information technology needs are addressed and made available to all on a shared basis. Technology now plays a critical role in helping the industry operate smoothly—a great testament to the success of SITA’s community-based model.”

According to CAPA, India is set to become one of the fastest-growing aviation markets in the world over the next 20 years, with passenger numbers tripling to 450 million by 2020. The Indian aviation industry is increasingly benefitting from SITA’s community investment in technology, which reduces the total cost of ownership. For example, Indian airports and airlines are using SITA’s state-of-the-art technologies to optimize infrastructure and available resources, bolster security and improve operational efficiency and profitability. This helps enhance the passenger experience, without the airlines and airports having to invest time, money and resources in developing their own systems.