This week, IFExpress has a lot of new product/services probably announced as Aircraft Interiors, Hamburg, 4 – 6 April, 2017 approaches. This ‘Big Deal IFEC’ show is the culmination of Passenger Experience Week in Hamburg 3 – 6 April. We will have more on the expo later but let’s return to the topics of this weeks IFExpress:


INMARSAT
Inmarsat has announced a key infrastructure milestone for its European Aviation Network (EAN), following the successful test and validation of the EAN Satellite Access Station (SAS). As the first solution in the world to integrate connectivity from a satellite, operated by Inmarsat, and a LTE-based ground network, operated by Deutsche Telekom, EAN will provide a true in-flight broadband experience for millions of airlines passengers traveling throughout Europe. The SAS is located in the Greek town of Nemea and operated under an agreement with OTE, the largest telecommunications provider in Greece and member of the Deutsche Telekom Group. Engineers undertook rigorous performance and stability tests to verify the SAS’s capabilities to serve as a reliable and robust gateway between Inmarsat’s S-band satellite and the internet. The SAS consists of a 13-meter antenna that provides feeder links to the satellite, a radio frequency sub-system and a radio access network provided by Inmarsat partner Cobham SATCOM. And if you want to see a video that does a good job of explaining the program, check out the video on  youTube


IFPL
Inflight Entertainment and Connectivity (IFEC) specialists IFPL will be showcasing their latest power solutions at AIX 2017 in Hamburg. With new consumer devices adopting USB-C as standard, IFPL has actively engaged its customers on how this technology can be applied to IFEC and how to transition from USB-A. Along with its baseline USB-C outlet, IFPL is currently developing a range of USB–C 3.1 peripherals and solutions. Visitors to stand 2C10, we are told, can see their USB-C outlet and discuss industry adoption of this technology.

In previous shows IFPL demonstrated their high power and data USB-A 2.0 and we covered it IFExpress. These are now in-service along with IFPL’s clever reversible option. Recently, IFPL has worked closely with GORE to develop the new USB-A 3.0 module, that combined IFPL USB 3.0 with GORE Aerospace USB 3.0 cables and provides the ideal solution for delivering high power (2A, 5V DC) and data transfer (up to 5Gbps) as per USB 3.0 requirements. This gives passengers the ability to maximize the benefits of both charging their Personal Electronic Devices (PEDs) and interfacing with the Inflight Entertainment (IFE) system.

IFPL has also enhanced the capability of its existing 1225 unit, the 110V AC Universal Remote Power Outlet, with the addition of a high power USB-A socket and will be demonstrating the new 2011 unit on the stand. In addition, IFPL has been working with key industry partners to develop a new range of power solutions that focus on ensure ergonomic and aesthetic seat integration. The combined approach delivered a system that maximizes the use of the physical space of the seat and seamlessly design the USB outlet into the actual seat arm. The result is an attractive installation of a fully integrated system that has no impact on passenger legroom. As always, IFPL’s established range of IFEC products and solutions will be on display and the expert team from IFPL will be on hand to discuss any requirements that visitors to AIX 2017 may have.

Editor’s Note: IFPL is based on the Isle of Wight, just off the South Coast of England. Founded 20 years ago by CEO Geoff Underwood, IFPL today enjoys one of the largest portfolio of proven IFEC products and services in its sector.


SITAONAIR
Airline passengers flying to and from the Ivory Coast can now expect a connected experience, as national airline, Air Cote d’Ivoire (VRE), signs up for inflight passenger connectivity services from world-leading provider SITAONAIR. The new deal will deliver connectivity solutions to VRE’s brand new A320s, in the form of SITAONAIR’s Internet ONAIR and Mobile ONAIR products. With Internet ONAIR onboard, airlines can offer passengers seamless inflight internet access, connecting their personal devices by opening a browser – just as they would with a public Wi-Fi hotspot. Airlines can use Internet ONAIR to personalize their passenger relationships by developing a portal that can offer an interactive and engaging experience for the passenger. It also offers opportunities for airlines to grow their ancillary revenues. Mobile ONAIR, meanwhile, offers passengers an airborne mobile phone service that enables them to make phone calls, send texts and use their mobile phone data inflight, through an extensive number of roaming partners in Africa and across the world. In June 2017, SITAONAIR’s teams will begin activating Internet ONAIR and Mobile ONAIR on five new Air Côte d’Ivoire A320s equipped with Airbus’ Airline Network Architecture (ALNA) server platform. The services will make use of SwiftBroadband, an IP-based data service from Inmarsat that SITAONAIR, as distributor, will operate as service provider.


AirSatOne
Aviation Satcom provider, AirSatOne, announces lower rates for its SwiftBroadband connectivity. Taking care of customers is a top priority at AirSatOne and one reason why the company maintains a 99% customer retention rate. So when Inmarsat, the leader in global satellite communications, lowered its prices AirSatOne was quick to pass the savings on to its customers. Customers using AirSatOne as their service provider have access to its custom global network for the same price as the generic network used by the competition. AirSatOne’s custom network includes worldwide teleports and IP PoP (Internet Point of Presence) with advanced network security and our globally deployed Flightstream SA which provides web filtering, compression, consumption tracking and firewall customized for mobile communications.


AIRBUS
When Lufthansa’s new long-haul Airbus A350-900 enters service this coming Friday, passengers will experience a cabin lighting concept tailored to the human biorhythm for the first time – 24 different lighting scenarios on board ensure that passengers reach their destination well-rested and with less jetlag than is typical for a long-haul flight. The scientific concept for the new lighting technique originates with the “jetlite” startup, anchored in the aviation cluster, and was brought to market-readiness assisted by the six-month Airbus BizLab accelerator program.


PANASONIC AVIONICS
Effective immediately, Hideo Nakano will serve as CEO of Panasonic Avionics, succeeding Paul Margis, who has left the company. Mr. Nakano is an avionics industry veteran and was most recently the Deputy CEO of Panasonic Avionics. His previous experience at Panasonic includes serving as CFO of Panasonic’s Automotive & Industrial Systems Company, the largest of Panasonic Corp.’s four internal companies, as well as CFO of Panasonic Corporation of North America. Panasonic Avionics has also appointed Mark Jennings to serve in the new position of Chief Operating Officer. In this role, Mr. Jennings will be responsible for duties related to operations, engineering, sales and marketing. Mr. Jennings joined Panasonic Avionics in 1998 as Regional Director based in Dubai and most recently served as Vice President of Operations. Additionally, Seigo Tada has been named Chief Financial Officer of PAC. He succeeds Paul Bottiaux, who has left the company. Mr. Tada will maintain his position as VP of Finance and Controller of Panasonic Corporation of North America. Mr. Tada joined Panasonic in 1985 and has held roles of increasing responsibility within the finance function throughout his time with the company, including ten years in the United States. You can read more here.


LUFTHANSA TECHNIC
LT just completed Ka Band connectivity on it’s first VIP A330 and installing similar technology on some 32 Lufthansa A320 planes PER MONTH!


GLOBAL CONNECTED AIRCRAFT SUMMIT
Here is the agenda. The summit happens Wednesday, June 7, through Friday, June 9. this year.


MORE

Turkey |December 27, 2016– (MENAFN Press) Turkish Airlines has selected Panasonic Avionics Corporation’s (Panasonic) advanced eX1 inflight entertainment and communications (IFEC) system and Global Communication Services for its new fleet of narrow body aircraft.

eX1 solution is an advanced narrowbody IFE system. Its uncompromising industrial design, high-definition display technologies and high fidelity audio create a home theater atmosphere that draws passengers into an immersive entertainment experience.

The system will include Panasonic’s unique Passenger Data Integration (PDI) service, which will allow Turkish Airlines to add higher levels of personalization to its inflight experience. PDI will also allow Turkish Airlines to seamlessly recognize the travel preferences of their guests and recommend content, services and specific amenities that will enhance their experience both in flight and in their destination city.
PDI will leverage a custom-designed Companion App that will enable passengers to securely pair their mobile device to the IFEC system and personalize and enhance their entertainment experience through capabilities that include custom playlists and a second screen environment.

The onboard experience will also include high-speed, global Wi-Fi and multiple channels of live television, enabled by Panasonic’s Global Communications Services. It is the only worldwide inflight connectivity service operating in every country in the world today. Turkish Airlines passengers will be able to use the service to remain connected to their friends, families, co-workers though high speed access to the Internet, social media platforms, corporate VPN networks and more. Passengers will also receive Live Text News customized for Turkish Airlines by Anadolu Agency (AA), a leading Turkish News Agency.

The television service, which is unique to Turkish Airlines will feature TRT World Turkish News Channel — a new channel from Turkey’s national public broadcaster, TRT, which broadcasts balanced, in-depth reporting with a focus on global responsibility. It will also offer eight additional global channels including Sport 24. Sport 24, which is owne and operated by IMG, offers live coverage of the world’s most popular sporting events. In 2016, the channel showed live action from the Rio 2016 Olympics Games, Premier League, NFL, UEFA Champions League, NBA, Tennis Grand Slams, Bundesliga, Golf Majors, MotoGP and the Ryder Cup. Panasonic Avionics is the only authorized distributor of Sport 24 to the air transport market.

Turkish Airlines’ new state-of-the-art inflight entertainment, global high-speed Wi-Fi and live television services will be available on 92 Airbus A321 NEOs-ACF, 65 Boeing 737 MAX 8s and 10 Boeing 737 MAX 9s. As part of the contract, Turkish Airlines has the option to equip the last 45 aircraft with its own direct affiliate’s IFE system, pending line fit offer ability.
As part of the strategic partnership agreement, Panasonic will establish a Media Center and creative services team at Istanbul’s new airport until the first operation in this airport takes place, which will service Turkish Airlines exclusively. The facility is designed to fulfill the airline’s content and software needs with racks to support media, interactive development and applications.

M. lker Ayc, Chairman of the Board and the Executive Committee of Turkish Airlines, said: “We needed a solution which is not only capable of providing a reliable system, but also able to truly immerse inflight experience to our passengers. With this additional support of Panasonic Avionics we will continue to offer the seamless flight experience to our valued passengers. The personalized interface designed for an optimal viewing experience combined with the industry’s largest library of games, audio, and video is what made eX1 a proper decision for our flag carrier in this regard.”

Paul Margis, Chief Executive Officer of Panasonic Avionics Corporation, added: “Our partnership with Turkish Airlines is a long term, strategic relationship. We are thrilled to extend our investment with both Turkish Airlines and the Turkish economy, and we look forward to having a close collaboration with them on the products and services that will help in supporting them achieve their 2023 objectives.”

Lake Forest, CA | December 20, 2016–
Panasonic Avionics Corporation statement

The allegations made to the press by IOActive regarding in-flight entertainment (IFE) systems manufactured by Panasonic Avionics Corporation (“Panasonic”) contain a number of inaccurate and misleading statements about Panasonic’s systems. These misstatements and inaccuracies call into question many of the assertions made by IOActive.

Most notably, IOActive has chosen to make highly misleading and inflammatory statements suggesting that hackers could “theoretically” gain access to flight controls by hacking into Panasonic’s IFE systems. Panasonic strenuously disagrees with any suggestion by IOActive that such an attack is possible, and calls upon IOActive to clarify that its research does not support any such inference.

Additional context
IOActive has presented no evidence that its examination of Panasonic’s systems would support any such suggestion, and its statement that its “research revealed it would also theoretically be possible that such a vulnerability could present an entry point to the wider network, including the aircraft controls domain” will only serve to falsely alarm the flying public.

Furthermore, IOActive employee Ruben Santamarta’s statement regarding credit card theft is simply not true. Mr. Santamarta makes incorrect assumptions about where credit card data is stored and encrypted within Panasonic’s systems.

It is important to note that, during the course of this unauthorized, in-service testing, the safety, security and comfort of passengers of the aircraft were never in danger or compromised due to the system segregation and robust security design of our inflight entertainment and communications (IFEC) product, and of all commercial aircraft as well. His exploit itself was limited to a single seat and information gathering; control override of the IFEC seat and system did not occur.

It is also very important to note that, in its communications to the press, IOActive made unfounded, unproven conclusions. The basis for many of these conclusions would first necessitate that an attacker gained a physical connection within the IFE network. During the unauthorized testing, network penetration, or even network connection to Pansonic’s product, did not occur.

The conclusions suggested by IOActive to the press are not based on any actual findings or facts. The implied potential impacts should be interpreted as theoretical at best, sensationalizing at worst, and absolutely not justified by any hypothetical vulnerability findings discovered by IOActive.

IOActive, in statements to the press, inappropriately mixed a discussion of hypothetical vulnerabilities inherent to all aircraft electronics systems with specific findings regarding Panasonic’s systems, creating a highly misleading impression that Panasonic’s systems have been found to be a source of insecurity to aircraft operation.

Like any responsible business, Panasonic continually tests the robustness of its systems, and reviewed all of the claims made by Mr. Santamarta. It subsequently engaged Attack Research (AR) to conduct validation testing in May 2015 and again in 2016 to ensure that the few minor concerns (in no way linked to the control of an aircraft) identified by Mr. Santamarta had been fully remediated, and this was confirmed in a written report to Panasonic.

Panasonic does not condone unauthorized security testing during aircraft operation in uncontrolled environments, such as those conducted by IOActive. Panasonic strongly supports legislation that should be enacted to make on-board electronic intrusion a criminal act.

Security professionals who wish to test our systems legitimately and safely can do so by participating in our Bug Bounty program (bugbounty@panasonic.aero) in which Panasonic provides unfettered access to our products to allow for in-depth security testing and analysis.

Panasonic IFE products have a robust security design that complies with, or exceeds, all requirements, and are routinely and regularly tested by third-party professional security firms, as well as by participants in our independent Bug Bounty program.

Panasonic also fully supports aircraft manufacturers and aviation regulatory agencies to ensure our IFE systems are designed to comply with all aircraft manufacturer and regulatory security requirements, and Panasonic routinely reviews our designs with said groups.

Additionally, Panasonic is a member of the Aviation Information Sharing and Analysis Center (A-ISAC) for the express purpose of assuring that vulnerabilities are shared and assessed with a collective oversight so that the integrity of the systems can be maintained. Panasonic’s IFE software is certified at Level-E per DO-178B, with “No Effect” to aircraft safety.

Dallas, Texas | December 13, 2016– Southwest Airlines Co. (NYSE: LUV) is committed to enhancing the inflight Customer experience and improving connectivity on Southwest® flights across the U.S. and near international destinations. This commitment is demonstrated with the carrier’s announcement today that it has entered into connectivity agreements with Panasonic Avionics Corporation (Panasonic) and Global Eagle Entertainment (GEE). The agreement with Panasonic provides for their Global Communications Services, which include WiFi and live television, to be offered on a portion of the carrier’s fleet, with the first Panasonic equipped aircraft scheduled to enter service in late 2017. The agreement with GEE extends the carrier’s use of the company’s Airconnect connectivity system and services. Both of the agreements support Southwest’s focus on yielding greater WiFi bandwidth available to Customers on WiFi-equipped aircraft.

Southwest’s agreements with Panasonic and GEE align with next year’s planned retirement of the carrier’s non-WiFi-equipped 737-300 Classic aircraft and the introduction of the new Boeing 737-8 (MAX). By the end of 2017, Southwest Airlines is targeting to operate a 100 percent WiFi-equipped fleet of more than 700 aircraft.

“As the largest domestic airline in terms of originating domestic passengers boarded, carrying more than 100 million Customers a year, we are committed to providing an enhanced inflight experience for our Customers,” said Ryan Green, Vice President Marketing for Southwest Airlines. “We’ve led the way in Customer experience, being the first U.S. carrier to offer gate-to-gate connectivity to our Customers while having the foresight that Customers prefer to use their own devices to stay connected. Going forward, our Customers will have the capability to stay connected on Southwest Airlines flights with even more bandwidth at their disposal.”

The Customer experience with connectivity remains a top priority for Southwest. Southwest’s agreements with GEE and Panasonic demonstrate the Company’s focus to keep Customers connected to what matters most in their lives, especially onboard their Southwest flights. In mid-2017, Customers will be able to browse the Internet at increased speeds as a result of an expected bandwidth increase of at least three times more than what they currently experience, with an additional expected bandwidth increase in mid-2018. Connectivity speeds are expected to increase, and Southwest plans to develop relationships with content providers to bring even more exclusive content to its Customers while on flights.

“We are pleased to extend and grow our relationship, including continuing to install GEE’s Airconnect system, WiFi and television services on Southwest Airlines aircraft,” commented Dave Davis, CEO of Global Eagle. “We’re committed to continuously improving the inflight connectivity experience for Southwest’s passengers with our next-generation high performance network, our live television portfolio, and our new passenger experience platform. Global Eagle’s new agreement and contract extension with Southwest Airlines highlights our long-term commitment to enhancing inflight entertainment and connectivity.”

Paul Margis, President and Chief Executive Officer for Panasonic Avionics said, “We are both honored and excited to partner with Southwest on a program of this size and magnitude. Over the past year, we’ve been rolling out industry-leading high throughput satellite services, and we’re already evaluating new technologies such as XTSTM (Extreme Throughput Satellite) services, new modem designs and cutting-edge antenna technology that will ensure the best possible WiFi and entertainment experience for our customers and their passengers. We look forward to being a valued partner for both WiFi and entertainment services with Southwest for many years to come.”

“Panasonic has a longstanding reputation within the inflight entertainment and connectivity space and we are excited for them to join our inflight experience. Global Eagle Entertainment has been the inflight connectivity provider for Southwest over the past six years and has continued to grow with our business, extending connectivity to millions of our Customers annually,” Green said. “We are pleased to have both partners helping to provide an improved inflight experience over the next 18 months as we continue to see an increase in demand for inflight WiFi connectivity.”

Customers will continue to enjoy the current onboard entertainment offerings they experience with Southwest today, such as free live TV and $8 per device per day for WiFi connectivity across all WiFi-equipped planes.

Before we get into more Singapore IFEC stuff we wanted to mention that next year’s APEX EXPO 2017 will be held on September 25 – 28 in Long Beach, CA USA. Check out the APEX website for more info. Now, on to APEX in Singapore:

Panasonic
While this year’s Panasonic booth was a blend of the “Cool Room” and the regular product displays, they were showing new products and solutions for the IFEC crowd. And finally, we got a communication focus on the application of advertising with the launch of Captify Inflight Marketing and advertising services. Captify, which is an advanced inflight marketing platform delivers all the key features needed by airlines, their external partners and paying advertisers. Since the platform comprises the software tools and support teams that power the largest inflight marketing solution in the world – reaching 1.3 billion travelers a year! Here is the big deal – Captify enables airlines to target by seat class, route, device, language, and passenger data. With no changes to on-board media, it can increase or decrease ad loads, cap the frequency of marketing campaigns, and deliver detailed usage data in real-time. This allows airlines to optimize promotions for a wide range of optional services, partnerships, loyalty programs, and paid advertising all within a compelling passenger experience.
The platform delivers video, native display, and sponsorship options for high-impact, fraud-free marketing with best-in-class targeting and results. Using this information, Captify helps airlines and their marketing and sales partners learn more about their customers by bringing together all the passenger and behavioral data, so airlines can gain intelligence and inform business or service strategies. Captify is built to fit any airline’s business model, with access for internal marketers, external sales teams, and ongoing trafficking and testing support from Panasonic. The full-service platform includes ground-side tools for scheduling and analytics of marketing campaigns; air-side servers and APIs to integrate with any aircraft’s inflight entertainment or connectivity systems; plus Panasonic’s dedicated service teams working hand-in-hand with airlines partners, media agencies, and content providers.
Next, Panasonic Global Communications (Panasonic), A Division of Panasonic Avionics Corporation, and Newtec – a specialist in designing, developing and manufacturing equipment and technologies for satellite communications – unveiled a new, high bandwidth satellite modem, which offers Panasonic customers twenty times the bandwidth of Panasonic’s current solution. Versions of this new modem will be available across Panasonic’s mobility markets including air transport, business aviation, maritime, cruise ships, mega yachts, and river cruises. Developed in partnership, the new modem is capable of exceeding 400 Mbps, and it can scale to meet the evolving needs of airlines and their passengers by facilitating the increasing bandwidth coming on stream over the next two years as High-Throughput Satellite (HTS) and Extreme-Throughput Satellite (XTSTM) services continue to be layered over Panasonic’s existing global network. This will expand network capacity from 2,300 MHz today to 15,000+ MHz by 2017.
The next-generation modem includes three demodulators for seamless beam switching and simultaneous data and video reception and is also part of the Newtec Dialog® multiservice platform, which supports a wide range of verticals, including aviation and maritime. Featuring the award-winning dynamic bandwidth allocation Mx-DMA®, it combines the efficiency of SCPC with the dynamic bandwidth allocation capabilities of TDMA to deliver up to 300 percent more data than legacy Time Division Multiple Access (TDMA) systems. Here’s the deal: By making a satcom beam narrower, Newtec delivers more power, and thus, use the full 150 MHz carrier. You remember Shannons theorem, right? This way they use a full 150MHz carrier – three times wider than Panasonic’s existing Ku-band systems. Very cool and speedy solution.
Lastly, we found Panasonic’s ZeroTouch service – it’s a unique and innovative service that simultaneously gives airlines real-time visibility into performance, improves the efficiency of its maintenance operations and also enables data transfer of passenger-facing content to an aircraft to improve the passenger experience. Panasonic’s ZeroTouch service will reduce an airline’s need to physically touch the aircraft because all interactions are managed through a virtual dashboard. By providing access to real-time passenger data, software, media and content updates can be data-driven, helping to deliver a relevant and personalized passenger experience. Updates will be sent to an aircraft via three high-speed pipes – Wi-Fi at the gate, aircraft cell modem, or even in flight using Panasonic’s global broadband eXConnect service. Paul Margis, CEO of Panasonic Avionics, said: “As an industry leader and trusted partner for over 35 years, Panasonic understands the infrastructure and support airlines require. Our data-driven, real-time ZeroTouch service combines all areas of our in-house expertise to help airlines maximize the efficiencies of their business and reduce their operational expenses.”

Rockwell Collins
An announcement at the show caught us a little off guard – “Rockwell Collins to acquire B/E Aerospace for $8.3 billion in total consideration”, so we asked the RC Team about the deal but because it was so new it was a bit too early to get reliable report answers for our readers. The release went on to say, “Expected to generate run-rate pre-tax cost synergies of approximately $160 million. Transformative transaction accelerates growth and strengthens Rockwell Collins’ position as a leading supplier of cockpit and cabin solutions. “Double-digit accretive to earnings per share in first full fiscal year with expected combined five-year free cash flow generation in excess of $6 billion”, and “Diversifies and balances portfolio across OEM, airline and aftermarket.” Further it went on: “The transaction combines Rockwell Collins’ capabilities in flight deck avionics, cabin electronics, mission communications, simulation and training, and information management systems with B/E Aerospace’s range of cabin interior products, which include seating, food and beverage preparation and storage equipment, lighting and oxygen systems, and modular galley and lavatory systems for commercial airliners and business jets. The acquisition significantly increases Rockwell Collins’ scale and diversifies its product portfolio, customer mix and geographic presence. On a pro forma basis, Rockwell Collins would have nearly 30,000 employees, $8.1 billion in revenues and $1.9 billion in EBITDA for the twelve months ending September 30, 2016.”
The story is probably like this: A lot of Rockwell Collins aviation earnings, including IFEC, vary greatly through the year and in many cases, IFEC may be down, while seating may be a hot item. This solution gives Rockwell a very well respected company to deliver another set of aviation products that they did not have. It also makes them a ‘nose-to-tail’ provider within that giant metal tube. And who knows, the integration of BEA into RC, may just further provide individual and combined sales products and events!

INMARSAT
One of the “big deals” in Singapore was Inmarsat, as they launched their GX Aviation inflight connectivity solution while there. GX operates at Ka-band, and unlike other solutions available today GX for Aviation is uniquely engineered to meet the needs of airlines and their passengers. Generally speaking, the higher the frequency the more bandwidth you can get out of the system, and the more bandwidth, the more users and the larger the data rates – bigger is definitely better in connectivity! The highly efficient Ka-band spot beams provide a foundation layer of global coverage designed specifically to serve high-speed users. But global coverage is only part of the story. GX offers the flexibility to add and redirect bandwidth where airlines need it most, across hub and traffic hotspots. And as demand inevitably grows, so will GX capacity, future-proofing airlines choice today. Imagine a cell network and since each satellite has 80 cells, the flexible cell approach allows the satcom receivers to hand over signals from one to another if one cell is overloaded (done today with L-band too). This is a big deal.
As we noted earlier, the GX Ka-band service is now live and Inmarsat will provide its advanced new GX for Aviation in-flight broadband solution to Austrian Airlines’ continental aircraft fleet under a new, recently announced contract. The Ka-band spot beams are extremely efficient and provide a foundation layer of global coverage specifically designed to serve a high-speed mobile audience. More than 30 Airbus A320 family aircraft from Austrian Airlines’ fleet will be equipped with GX for Aviation. We understand that the new service will allow the airline’s passengers to browse the internet, stream videos, check social media and more, with service levels on par with broadband connectivity available on the ground. We should note that the first installation and testing onboard Austrian Airlines aircraft is currently underway.
Also in the GX world, Honeywell and Boeing have recently signed a technical services agreement to develop technologies for the next generation of high-speed, in-flight wireless connectivity. The two companies will jointly research, test and develop the avionics hardware, software and potential aviation services that will utilize Inmarsat’s GX Ka-band satellites. The move addresses passengers’ increasing demands for faster, more reliable in-flight connectivity on smartphones, tablets and laptops.
(Editor’s Note: We can’t leave the Inmarsat story without reporting on their incredible booth in Singapore. It basically used virtual reality to tell visitors about 10 – 15 potential applications for the GX service from Inmarsat via VR headsets. First you are fitted with the headset and told that once in the viewing room, users could focus their headsets on the logo of one of the 10 – 15 potential areas of interest: ground connectivity, inflight operation, destination information and so on. Once a connection was established with the VR headset; the viewer was presented with a short audio/video scenario. Very clever and hopefully it will be at a future show!)

RUMORS/PREDICTIONS

  • We expect to see more consolidation from mid-level vendors before AIX and it is happening NOW!

INTERESTING NEWS
Here’s a new one, or at least one we have not seen: Latitude Aero is having a Warehouse Liquidation Sale on A319 seating…  “All reasonable offers accepted” – Check it out!

Singapore | October 26, 2016– Biman Bangladesh Airlines (Biman) has selected Panasonic Avionics Corporation (Panasonic) to deliver a premium entertainment experience onboard its new fleet of four B787-8 aircraft.

A. M. Mosaddique Ahmed, Managing Director and CEO for Biman said, “For our new 787-8 aircraft, we want an entertainment experience that immerses our guests in our brand and the culture of Bangladesh. After looking at all the options available today, it was clear that Panasonic could deliver the kind of experiences and technology we needed to ensure a premium experience onboard our newest aircraft. We look forward to working with Panasonic for many years to come.”

The agreement, which represents the first time the companies have collaborated on inflight entertainment, ensures that Biman’s four new B787-8 aircraft will feature hi-definition screens, advanced touch-screen handsets, and a “home theatre” experience to passengers.

Panasonic Avionics President and CEO Paul Margis said: “We are honored to have been selected by Biman to provide the latest generation of inflight entertainment for their new Dreamliner fleet. Working together, we’ll leverage the most advanced technology available to create a superlative and memorable passenger experience.”

Panasonic’s eX3 system has been chosen by many of the world’s leading global carriers due to its unmatched entertainment capabilities, ultra-lightweight design, low total cost of ownership and high reliability. This cutting-edge inflight entertainment solution is capable of delivering more than 700 hours of on-demand audio and video entertainment. It offers excellent picture quality with enhanced colour and contrast features. Its monitors are future-proofed by offering enough processing power to support all of today’s applications as well as those being introduced in the years to come.

Singapore | October 25, 2016– Panasonic Avionics Corporation (Panasonic), the worldwide leader in inflight entertainment and communications (IFEC), today announced that it has been selected by Airbus as lead supplier for High Bandwidth Connectivity (HBC) technology on its A320, A330, and A380 platforms.

Panasonic’s Global Communications Service uses a Ku-band satellite network to deliver high-speed communications services on 99.6 percent of all air traffic routes. The service lets passengers connect to the people, digital entertainment, and web content of their choice. It also enables Panasonic’s eXTV solution, which is the industry’s only global inflight television service.

Over 70 customers have selected Panasonic’s Global Communications Service for more than 3,500 aircraft. The company estimates that an additional 12,000 aircraft will be committed to its high-speed network by 2025.

Chris Lundquist, Vice President of OEM Accounts, Corporate Strategy and Business Development for Panasonic Avionics Corporation comments: “Over the past six years, Panasonic has delivered more than 60 high-speed wireless connectivity systems to Airbus for linefit installation across its A380, A330 and A350 platforms. We are pleased to extend this capability to A320 and thus across all Airbus platforms”

“By signing the HBC contract, we have enhanced our tremendous relationship with Airbus and look forward to providing our industry-leading broadband communications solutions for their aircraft. Together, both companies will improve passenger’s inflight experience and extend, enhance and differentiate our airline customer’s brands.”

Panasonic currently has the largest number of connectivity-enabled aircraft types installed and the most Wi-Fi enabled aircraft flying international routes.

Singapore | October 26, 2016– Biman Bangladesh Airlines (Biman) has selected Panasonic Avionics Corporation (Panasonic) to deliver a premium entertainment experience onboard its new fleet of four B787-8 aircraft.

A. M. Mosaddique Ahmed, Managing Director and CEO for Biman said, “For our new 787-8 aircraft, we want an entertainment experience that immerses our guests in our brand and the culture of Bangladesh. After looking at all the options available today, it was clear that Panasonic could deliver the kind of experiences and technology we needed to ensure a premium experience onboard our newest aircraft. We look forward to working with Panasonic for many years to come.”

The agreement, which represents the first time the companies have collaborated on inflight entertainment, ensures that Biman’s four new B787-8 aircraft will feature hi-definition screens, advanced touch-screen handsets, and a “home theatre” experience to passengers.

Panasonic Avionics President and CEO Paul Margis said: “We are honored to have been selected by Biman to provide the latest generation of inflight entertainment for their new Dreamliner fleet. Working together, we’ll leverage the most advanced technology available to create a superlative and memorable passenger experience.”

Panasonic’s eX3 system has been chosen by many of the world’s leading global carriers due to its unmatched entertainment capabilities, ultra-lightweight design, low total cost of ownership and high reliability. This cutting-edge inflight entertainment solution is capable of delivering more than 700 hours of on-demand audio and video entertainment. It offers excellent picture quality with enhanced colour and contrast features. Its monitors are future-proofed by offering enough processing power to support all of today’s applications as well as those being introduced in the years to come.

Harrison, NY and Singapore | October 25, 2016– Oct. 25, 2016 — At the 2016 Airline Passenger
Experience Association (APEX) Expo today, Panasonic Avionics Corporation (“Panasonic”) and CoKinetic Systems Corporation (“CoKinetic”) marked the 10th anniversary of their software licensing relationship. Each year, the APEX Expo brings
together thousands of aviation professionals from around the world, with this year’s show hosting more than 150 vendors and representatives from more than 100 airlines.

Panasonic and CoKinetic first joined forces in October 2006, when Panasonic licensed CoKinetic’s in-flight entertainment (“IFE”) product known as AirPlay. Since then, AirPlay has been powering Panasonic seatback entertainment systems on airlines around the world.

Looking forward, CoKinetic is rededicating itself to keeping AirPlay at the forefront of IFE technology on all generations of Panasonic’s platforms, including Panasonic’s eFX, eXI, eX2, eX3, eXLite and eXW, bringing together the features of AirPlay with Panasonic’s advanced suite of IFE systems.

Kris Stevens, CoKinetic’s Chief Executive Officer, described the technical cooperation between Panasonic and CoKinetic as crucial to its airline customers – a driving force for innovation and improving bottom lines. “CoKinetic’s unique licensing relationship with Panasonic, which continues through 2025, offers airlines the unmatched flexibility, innovation, and independence that comes with AirPlay with the confidence of a trusted partner that can deliver expertise and systems compatibility for all generations of Panasonic hardware, past, present and future. Whether AirPlay is licensed through Panasonic or directly from CoKinetic, airlines get the very best of both worlds when they combine the power of AirPlay with the Panasonic platform.”

Paul Margis, Panasonic’s Chief Executive added, “At Panasonic, we truly value the constant focus of our partners to improve their products to the delight of our airline
customers. We’re excited about CoKinetic’s continued focus on innovation with their AirPlay product and look forward to mutually improving the passenger experience through our IFE products.”

  • Industry’s most advanced global marketing platform gives airlines greater control over the mix and measure of marketing content to create a compelling passenger experience and maximize additional revenues

Singapore | October 25, 2016– Panasonic Avionics Corporation (Panasonic) has today announced the launch of Captify Inflight Marketing and Advertising Services (Captify). Captify, which is the aviation industry’s most advanced inflight marketing platform, delivers all the key features needed by airlines, their external partners and paying advertisers. The platform comprises the software tools and support teams that power the largest inflight marketing solution in the world – reaching 1.3 billion travelers a year.

Captify enables airlines to target by seat class, route, device, language, and passenger data. With no changes to on-board media, it can increase or decrease ad loads, cap the frequency of marketing campaigns, and deliver detailed usage data in real-time. This allows airlines to optimize promotions for a wide range of optional services, partnerships, loyalty programs, and paid advertising all within a compelling passenger experience. The platform delivers video, native display, and sponsorship options for high-impact, fraud-free marketing with best-in-class targeting and results.

Using this information, Captify helps airlines and their marketing and sales partners learn more about their customers by bringing together all the passenger and behavioral data, so airlines can gain intelligence and inform business or service strategies. That means marketing and media data that are accurate, integrated, actionable and fully supported by Panasonic’s expert account management and training teams in real-time.

Captify is built to fit any airline’s business model, with access for internal marketers, external sales teams, and ongoing trafficking and testing support from Panasonic. The
full-service platform includes ground-side tools for scheduling and analytics of marketing campaigns; air-side servers and APIs to integrate with any aircraft’s inflight entertainment or connectivity systems; plus Panasonic’s dedicated service teams working hand-in-hand with airlines partners, media agencies, and content providers.

Paul Margis, CEO of Panasonic Avionics, comments: “Airlines are increasingly focusing on non-ticket revenue to deliver profitability. At Panasonic we view the modern aircraft as a ‘business platform’ – because our systems play an integral part in helping airlines reach their ancillary-revenue goals.

“Inflight media and marketing are rich with distinctive opportunities, and Panasonic is leading the way and is committed to supporting our airline partners as they adopt the technology.”

  • Technology enables airlines to connect with their fleet, increasing efficiency of maintenance and content management

Singapore | October 25, 2016– Panasonic Avionics (Panasonic) has today announced the launch of ZeroTouchTM service- its unique and innovative service that simultaneously gives airlines real-time visibility into performance, improves the efficiency of its maintenance operations and also enables data transfer of passenger-facing content to an aircraft to improve the passenger experience.

Paul Margis, CEO of Panasonic Avionics, said: “As an industry leader and trusted partner for over 35 years, Panasonic understands the infrastructure and support airlines require. Our data-driven, real-time ZeroTouchTM service combines all areas of our in-house expertise to help airlines maximize the efficiencies of their business and reduce their operational expenses.”

“Using the ZeroTouch service, our customers gain a seamless and efficient method to operate and manage their aircraft — from any location, at any time. They’ll have real-time visibility into fleet performance. They’ll use a robust infrastructure that lets them continuously and seamlessly improve their operations and the passenger experience. In essence, they’ll be able to solve real business challenges.”

The ZeroTouch Service Vision: Panasonic’s ZeroTouch service will reduce an airline’s need to physically touch the aircraft because all interactions are managed through a virtual dashboard. By providing access to real-time passenger data, software, media and content updates can be data-driven, helping to deliver a relevant and personalized passenger experience. Updates will be sent to an aircraft via three high-speed pipes – Wi-Fi at the gate, aircraft cell modem, or even in flight using Panasonic’s global broadband eXConnect service.

When combined with dynamic content updates, the ZeroTouch service will offer an improvement from an airline’s traditional 30-day media update cycle by enabling live updates to data and files stored on a Panasonic inflight entertainment and communications system. Applications such as movies, games, advertising, live news, and more will be automatically loaded at any time, over any available communications pipe to an entire fleet.

Strategic planning also will be made easier through the actionable insight solution provides. Airlines are presented with both a detailed picture of their aircraft and a broader overview of their fleet. This allows more informed decisions to be made in media consumption, system health monitoring, aircraft maintenance, and much more. The service automatically downloads critical operational data during flight meaning maintenance teams are notified of upcoming tasks and are able to prepare solutions prior to landing.

ZeroTouch Service Deployment Timeline: Today Panasonic is in Phase One of its ZeroTouch service initiative, and is already delivering payloads of up to 700 Megabytes to aircraft over cell modem and its eXConnect service multiple times per day.

By the third quarter of 2017, Panasonic will enter a Phase Two trial, which will leverage a new, more robust and more efficient core infrastructure and an enhanced management console. During this time frame, the company will also introduce the Enhanced Cell Modem with advanced Wi-Fi capabilities that will open up a third communications pipe to the aircraft.

Full commercial availability including content, media and software loading as well as operational data offloading is expected to immediately follow the Q3 2017 trial.

  • Boeing 737 MAX fleet will be equipped with most advanced linefit inflight entertainment (IFE) system for single-aisle aircraft

Singapore | October 25, 2016– Panasonic Avionics Corporation (Panasonic) and Aeromexico, Mexico’s Global airline, today announced the extension of their long-running partnership. The new agreement will see 60 Boeing 737 MAX with Panasonic’s most advanced linefit IFE system for single-aisle aircraft.

eX1 will offer Aeromexico passengers a familiar, easy-to-use, personalised interface that has been designed for an optimal viewing experience. This is backed by the industry’s largest library of games, audio and video.

Panasonic’s IFE system also provides airlines with a business platform that drives additional revenue and promotes greater brand loyalty by offering a consistently engaging experience with the highest levels of personalization.

Each system can be seamlessly combined with broadband connectivity to deliver high value services such as targeted advertising, concierge services, communications, social networking, streaming live television, phone services, and real-time commerce.

Paul Margis, President and Chief Executive Officer of Panasonic Avionics said: “Panasonic has a long and distinguished partnership with Aeromexico, and we’re proud to develop it further with the announcement of these 60 additional aircraft. The enhanced partnership means Aeromexico will now be able to deliver the same entertainment experience of its 787 fleet to its narrow body aircraft”.

Antonio Fernandez, Aeromexico’s VP Product Design and Service Standards adds: “At Aeromexico, we are always looking for new ways to offer our passengers the most premium experience across our fleet of aircraft. Panasonic’s new IFE system means that we can deliver engaging content for all flyers, whether short or long-haul, driving loyalty and enhancing the customer experience.”

Panasonic works hand in hand with seat designers and manufacturers to create fully integrated IFE systems that give passengers maximum control of the seat environment. Its systems act as a powerful business and marketing platform for airlines, making it easy for passengers to browse and buy goods and services inflight whilst enjoying carefully curated content that reflects the airline brand.

  • Technology builds on success of eXPhone service which is already installed on over 450 aircraft worldwide

Lake Forest, CA | October 19, 2016– Panasonic Avionics Corporation (Panasonic) and AeroMobile have today announced the global availability of the new 3G eXPhone system. The new technology builds on the success of Panasonic’s eXPhone service, which is already installed on over 450 aircraft across 19 airlines worldwide. Airlines such as Etihad, Cathay Pacific, Aer Lingus, EuroWings, SAS and Air Serbia have already started to install the 3G technology.

The announcement follows increasing airline adoption of the eXPhone platform and increased customer demand for on-board mobile connectivity. The newly launched 3G technology delivers a richer and faster passenger experience and enables access to a greater number of applications.

The inflight 3G network, which is operated over Panasonic’s eXConnect service, enables a quality and range of services much closer to those experienced on the ground. Faster browsing, bigger attachments, quicker posts, more responsive apps and gaming, all lead to a better connected cabin experience taking travel into a new era.

David Bruner, Vice President of Global Communications Services, Panasonic Avionics Corporation comments: “Our continued partnership with AeroMobile is testament to the eXPhone platform and how it enables airlines to offer mobile connectivity in the aircraft cabin that is easy and simple to connect to and use.

“The technology’s continued success demonstrates how Wi-Fi and mobile connectivity are totally complimentary services, consistently doubling the number of connected users in the cabin and revenue opportunities for the airline.”

Kevin Rogers, Chief Executive Officer at AeroMobile adds: “Passengers carry different devices, have different connectivity needs and have different payment preferences. Passengers each have their own “connected world.”

“We are all used to choice on the ground – choice between mobile and Wi-Fi connectivity – and we are proud that our partnership with Panasonic continues to enable passengers to access different services at different times and pay in different ways.”

Museum of Flight at Boeing Field:

I recently had a meeting at the Seattle Museum of Flight on Boeing Field. While my visit was business… I left the meeting… and lost my sense of time and history – because once you see an old aircraft that fought in a war, or provided the transportation for a historical event, or was the first of it’s kind, you just get lost… lost in time, and possibly lost in space. Interestingly, you become part of the event that the person, plane or spacecraft was famous for… or you become immersed in the art background and signage describing the history and achievement of the craft. One visitor told us that he and his kids were fascinated by the description and experiences of the museum’s individual plane tour guides, who in many cases had flown that aircraft. It is also easy to get wrapped-up in the in mood lighting surrounding the planes in the halls, especially in the periods like those in the WW1 Hall and WW2 Halls. While it has been a long time, as a child, I would have given anything to see what I saw last week at the Museum of Flight. One suggestion, however, don’t let your children say the same thing.

OK, if you want a fast tour of the Museum here it goes: Museum Galleries, Airpark, Great Gallery, Lear Gallery, Personal Courage Wing, Red Barn, & Space Gallery. That’s 7 galleries, many halls, 29 exhibits + a museum store, 140 real aircraft, 12 spacecraft, pre-1900s to 2010s types, from 73 manufacturers… and some 40 of 140 shown planes in the air and on the ground in the Great Gallery. Founded in 1965, the Museum of flight has been growing since it’s inception, but we think the real hero was T. Wilson… he made “The” museum building on Boeing Field happen.

As a bit of museum background, here is what the website says:
“Museum of Flight is devoted to the preservation and sharing of aviation and aerospace history and technology.
Founded as the Pacific Northwest Aviation Historical Foundation in 1965 by a group of local Boeing engineers and aviation enthusiasts, the Museum’s collection was established out of a desire by the group to preserve artifacts and materials representing the entire evolution of flight and to prevent them from being lost, destroyed and forgotten with time. Since 1965, The Museum of Flight’s collection has come to be regarded as one of the best air and space museum collections in the world. The Museum’s collection contains over 150 aircraft, over 25,000 small objects (classified as anything smaller than an aircraft), over 90,000 books and periodicals, over 15,000 aircraft manuals and technical reports and nearly 5,000 cubic feet of archival materials including an estimated four million images. As a Smithsonian Affiliate institution and an accredited American Alliance of Museums institution, we continuously endeavor to meet their standards and best practices in all aspects of our operations, especially in regards to caring for and preserving our collection.”

The Pavilion (across the street form the main Museum building) is incredibly large and hosts an many big planes in a covered outdoor building. One writer said it is larger than two football fields! The new “hanger” effectively doubles the museum foot print, in fact it adds 3 acres of aviation history floor space! It is home for some 19 iconic planes like the world’s first Boeing 747 Jumbo, the 787 Dreamliner, the British Airways Concorde (SST – the last to fly in revenue service), B-17, B29, and B-47 bombers. The site has a convenient “air” bridge to get you there. This inclined walkway is defiantly a better way to reach the Pavilion, not to mention, listening to Frank Sinatra’s “Fly Me to the Moon” playing on the loudspeakers there topped the experience. As with all airplanes, pictures never do them justice but here are a few shots we took that should give you a better idea of the flight scene there are here.

You can fly in on your own plane or in a commercial airline to Boeing Field or Sea-Tac, and if you have a child that likes aviation, you MUST take her or him to see the real planes. You might ask why is this trip worth the effort? The answer is simple: because they can climb in and touch and feel what aviation is all about… and it is about more than planes. It is about flying, it’s about education, and it’s about history… but it is also about fun!


Panasonic:

OmniAccess, a leading supplier of integrated communications solutions to super yachts and cruise-ships, and Panasonic Avionics Corporation (Panasonic), today unveiled a tailored XTS “extremely high throughput” satellite network for multiple mobility markets. Details on this new communications service are available to key customers that visit the OmniAccess booth at the Monaco Yacht Show. OmniAccess and Panasonic began collaborating on XTS high-throughput satellite designs in September 2015 in order to bring unprecedented levels of capacity and performance to OmniAcess’ existing Super yacht and cruise customers. Through this agreement OmniAccess has secured access to Panasonic’s existing HTS capacity, currently contracted capacity and the future XTS satellite network, bringing industry-leading capacity and performance to its yachting and cruise ship markets. Leveraging Panasonic’s existing global high-speed satellite network, OmniAccess is already providing industry-leading connection speeds of over 200 Mbps to select individual customers.

Paul Margis, CEO of Panasonic Avionics Corporation, said: “We announced our partnership with OmniAccess at the Monaco Yacht Show last year, and since then, we’ve been able to develop solutions that have improved our operational efficiencies and also delivered higher performance and better service to OmniAccess’ super yacht customers. We look forward to continuing our collaboration with OmniAccess to establish a new standard in high-bandwidth services for the mobility market.”

(Editor’s Note: Normally we wouldn’t place a news release that predominately refers to maritime in our publication. However, in this instance we believe it to have relevance as the relationship between Panasonic Avionics and OmniAccess refers to “multiple mobility markets”,  “XTS high-throughput satellite” and “Leveraging Panasonic’s existing global high-speed satellite network”. After all, a revenue stream is a revenue stream whether it is initiated from an ocean or the air! And we wouldn’t be surprised to see more of these relationships in our industry.)


IFPL:

APEX 2016 will see the very latest in connectivity, payment and power solutions from IFEC specialists IFPL, on Booth 1745 at the Singapore based show.

IFPL leads the way when it comes to deploying contactless payment systems NFC (Near Field Communication) on-board aircraft, with global OEM’s and airlines using this technology for seat back in-flight retail and customer personalization. APEX 2016 will see IFPL demonstrate its new NFC ‘Pin-On-Screen’ solution that enables high value off line transactions by removing the current low value payment barrier. This step change will allow airlines to expand and sell high value items thus increasing ancillary revenues.

With portable and wearable tech now widespread, visitors to APEX can also see IFPL’s USB- C and USB-A units, both providing hi-speed data and power.

As always, innovation from IFPL will be on display with the company demonstrating its new integrated seat arm concept. This will reflect its ability to customize peripherals to support the design language, aesthetics and ergonomics required for true IFE and seat integration.

IFPL will be demonstrating their ‘Charge-2-Charge’ solution for both inductive and USB charging – this will enable airlines to generate additional revenue from passengers wishing to charge their portable devices during flights. Demonstrations will also be available for their popular 110V A/C power outlet and its combination 110V and USB-A & C.

Solving the problem of broken headphone sockets are IFPL’s MagSignal Audio units. Cost neutral when compared with traditional sockets, MagSignal Technology allows the headset cable to be pulled and detached from any angle without detriment; reducing customer induced damage (CID) and maintenance disruption to aircraft.

As always IFPL’s established range of IFEC products and solutions will be on display and the team from IFPL will be on hand to discuss any requirement that visitors to APEX 2016 in Singapore may have.


Gogo Partnering:

Gogo recently announced that it will partner with Air France-KLM to connect its existing long-haul fleet representing 124 aircraft, with an airline option to install the technology on additional aircraft in the future. The fleet of aircraft receiving Gogo’s 2Ku technology will include numerous aircraft types, including the Boeing 777 and Airbus A330s. “We are delighted to bring Gogo’s industry leading 2Ku technology to one of the largest airlines in the world and two of the most iconic brands in commercial aviation,” said Michael Small, Gogo’s president and CEO. “2Ku delivers a ground-like performance to aircraft flying around the world today, including the ability to stream video. One of the many benefits of 2Ku is that it’s built on an open architecture and can leverage new technology advancements in the future, which means the technology will get even better over time and will provide passengers with a superior connectivity experience now and in the future.” The first aircraft is expected to be in service end of next year, with the bulk of the installations taking place during 2018-2019.

Gogo Next-Gen:
The company also announced that it is developing its next generation ground-based technology to better serve the connectivity needs of business and commercial aviation in North America. This technology will offer a ground-like performance, including the ability to stream videos, for business aviation aircraft, commercial regional jets and select narrow-body aircraft operating within the United States and Canada. The new network will use unlicensed spectrum, a proprietary modem and a new beam-forming antenna to produce peak network speeds of more than 100 Mbps. This next generation ground-based network for the aero market will utilize LTE technology and leverage Gogo’s existing first generation North American network and infrastructure of more than 250 towers.

“Leveraging our first generation network is key to making this next generation network highly reliable and economical to deploy,” said Anand Chari, Gogo’s CTO. “Gogo’s next generation network will also be backward-compatible with Gogo’s first generation network, which means an aircraft will be able to seamlessly switch between Gogo’s fthe two networks networks similar to how a cell phone on the ground connects to the fastest available network.”

The benefits of this new network for commercial aircraft operating within the United States and Canada include: low equipment cost and weight, overnight installation, and low drag on the aircraft due to the small size of the antennas. It also has big advantages in terms of latency compared to satellite solutions.

Aircraft outfitted with one of Gogo’s earlier generation air-to-ground technologies will simply need to be outfitted with a new modem and blade antenna to take advantage of the new service.

The service is expected to be available in 2018. Great article this morning. Separately, we have got big news this morning from Gogo as we announce our next generation ground network to support IFC in North America. We now have upgrade paths to more than 100 Mbps for both our North American ground-based and our global satellite networks. This will enable passengers to do everything they can do on the ground, in-flight. The network will use unlicensed spectrum and will require minimal updates for an aircraft.

(Editor’s Note: You should probably read this as well.)


SmartSky:

SmartSky Networks’ patented SmartSky 4G radio system completed the major milestone of receiving FCC certification, clearing the way for deployment of the ultra-fast SmartSky 4G air-to-ground network later this year, with nationwide service launching in mid-2017. Haynes Griffin, SmartSky Chairman and CEO, stated, “After investing tens of millions of dollars and over five years of research and development effort, SmartSky’s now certified technology has unlocked enough spectrum to be able to offer, for the first time, the reliable use of a sophisticated, custom-designed 4G system that can deliver an office-like internet experience in the air for both business aviation and commercial aviation customers.”FCC certification is the culmination of work to develop and patent protect the multiple bodies of technology that uniquely enable SmartSky to make use of the unlicensed 2.4 GHz spectrum band, all without causing harmful interference to or receiving interference from the operation of the same band on the ground. Despite the widespread assertion that aviation-related spectrum reuse in the unlicensed band would not be feasible, SmartSky has successfully solved the challenge by implementing new technical methods that are broadly covered by its robust and growing portfolio of 20 granted patents. Additional patents are pending.

Reed Hundt, SmartSky’s Vice Chairman of the Board and former Chairman of the FCC, remarked, “Long ago, the FCC authorized the allocation of large blocks of unlicensed spectrum to foster innovation and encourage competition. Today, we see the amazing results of that prescient regulation, which has resulted in ubiquitous Wi-Fi on the ground. By application of novel technologies using 2.4 GHz unlicensed spectrum, SmartSky’s breakthrough will finally give the aviation industry the superior connectivity now taken for granted terrestrially.”

Roberson and Associates, a highly regarded independent wireless industry consulting firm, investigated the ability of SmartSky’s radio technology to seamlessly coexist with terrestrial Wi-Fi. CEO Dennis Roberson, who is also Chairman of the FCC’s Technical Advisory Council, commented, “SmartSky’s technology solution is transparent to Wi-Fi users on the ground, enabling the air-to-ground sharing of the 2.4 GHz unlicensed band.”

SmartSky’s technology and patent portfolio is not limited to the unlicensed band. Most of the patents apply to any frequency and any waveform in any high speed air-to-ground network. Because these are broad patents, SmartSky enables underlying technical advances to be incorporated into its conceptual solution. “Over time, this will allow SmartSky to keep pace with the latest advances in computing, antennas, radios and networking while still being protected by our foundational patents,” said Griffin.


Rockwell Collins:

Continuing a relationship that has lasted over 70 years, the Federal Aviation Administration (FAA) has renewed its Aeronautical Mobile Communications Service (AMCS) agreement with Rockwell Collins. Under the agreement, the company will continue to provide Air Traffic Control (ATC) communications, including position reports, aircraft requests and ATC clearances, between the FAA and aircraft flying in U.S. oceanic airspace.


Uber Transportation in Singapore!

Lastly, here is a Singapore treat from the nice folks at Uber, the transportation app company. It’s easy to use: In the app, choose your ride and set your location. Once you get matched, you’ll see your driver’s picture and vehicle details, at the same time, you can easily track their estimated time of arrival on the map. No phone calls to make, no pick-ups to schedule. With 24/7 availability, request a ride any time of day. Here is how you can get started: Download the Uber app and register for an account. You’ll have the option to input your credit card or opt for cash payment. To enjoy a $15 FREE ride, simply enter the code IFEXPRESS into the Promotions tab! Hurry – the code is valid until 31 October 2016.

One interesting thing about an increase in connectivity, there is a plethora of uses for it that weren’t always in the planning stage! Our lead story this week is based on a use for connectivity that made the possibility of turbulent weather reporting a reality via the use of a flight crew tablet, a Flight Weather Viewer app, and of course Gogo connectivity.  The following is just one usage for increased connectivity on planes. Our image this week is one from the Gogo website and we thought you might find it an interesting addition to the weather story.

While today’s feature is a far cry from IFE, it is one of improved flight experience via connectivity. IFExpress was not surprised when we found out that the folks at Delta were involved in reducing the impact of inflight turbulence and so we did a bit of research. We asked Gogo what the story was and we were directed to Delta talks turbulence for a bit of background. Delta airlines has had their eyes on reducing turbulence impact for some time and to give you an idea of the magnitude of the turbulence solution, here is one sentence from the article that sums up the value of ‘working the problem’: “According to NASA’s Weather Accident Prevention Project, turbulence costs airlines approximately $100 million every year. It also makes customers and crews uncomfortable, and in rare cases, can even cause a few bumps and bruises on board.”

Obviously, the issue for Delta is turbulence, but the issue here for Gogo is connectivity, and when we contacted their communication source, Morgan Painter, she noted: “…we are really excited about this partnership and have heard great feedback from DL’s pilots around improved flight safety and efficiency – as the article mentions, some even have been calling it “an industry game changer”. This is just another partnership that gets us one step closer to the reality of a connected aircraft.” Aha, the magic words you will hear more and more about in the future… and the reason we found this turbulence solution intriguing relies on The Connected Aircraft. Gogo noted:Check out this link,  it includes information about our technologies, airline partners and vision for the connected aircraft.”

As we mentioned earlier, our rectangle is a picture of the aircraft hardware involved in the Delta solution which also employs a Delta Flight Weather Viewer App on the crew devices, all working through Gogo connectivity. Together the system and the crew get the information they need to make the right flight decisions to handle turbulence: climb, descend, slow down, or change route. “Predicting the where, when and intensity of turbulence is notoriously difficult to do. But Delta has developed a new, industry-leading app that’s helping pilots better spot and avoid it.”

“For Gogo, we are providing the broadband connection between the Delta tablet EFB (Microsoft Surface) and associated app and ground servers,” the company notes. Here’s what Delta says: “Setting Delta’s app apart from similar technology, the data is customized by aircraft type, since turbulence affects a 737 narrowbody differently than a much larger A330. It is also available in real time, thanks to fast and secure connectivity via Gogo’s in-flight Wi-Fi network, instead of through the traditional ACARS digital datalink system that’s been in place since the late 1970s. Bandwidth and network speeds offered by Gogo vs. legacy datalinks is a key difference inherent with our technology where latency is measured in milliseconds for supporting successful TCP/IP communications.”

With more than 16 commercial airlines, 2,800 connected aircraft (and some 7,000 business jets), Gogo is in a good place to help a lot of fliers. Network speed and data connectivity will certainly change the world of commercial flying… and besides it’s hard to enjoy inflight entertainment when the plane is bouncing all over the sky.

(Editor’s Note: We wanted to give our readers a view of what hardware is involved in the connectivity solution and that is why we chose the airplane graphic. You will probably understand the Ku antenna, onboard server, and internal cabin pax Wi-Fi antennas. However, there are two boxes that we had to get a bit more data on: KANDU and MODMAN. For you tekkies: “The MODMAN (Modem and Manager) is the interface between the antenna and our equipment, and is responsible for converting the satellite data stream. This in turn feeds into the onboard Gogo server and on to the cabin wireless access points, allowing your devices to connect over Wi-Fi. The KANDU (Ku/Ka Aircraft Networking Data Unit) is what physically controls the antenna. It interfaces with the aircraft navigational systems to control the movement of the antenna. The KANDU is also responsible for making sure the system reconnects to the right satellite as a single satellite can only cover a certain area, which means longer flights may switch between 2 or even 3 different satellites.” There, now you know… )


Panasonic:
Panasonic today announced that its weather division, Panasonic Weather Solutions, is providing ground operations weather forecasting to Denver International Airport. The company’s Forecasting Center of Excellence (FCoE) provides detailed station-based weather forecasting, as well as enhanced weather forecasting for significant convective and winter weather events.

Panasonic’s FCoE delivers unparalleled weather forecasting information, with days-out accuracy, via customized products that offer at-a-glance ease of use, while their meteorologists utilize highly-accurate and unique atmospheric datasets, as well as sophisticated 4D quality control and proprietary forecasting models, to provide Denver International Airport ground operations with state-of-the-art and unmatched forecasting for informed decision making.

CEO, Paul Margis, said: “Our Weather Solutions division sets the standard for world-class weather forecasting. We are proud to partner with Denver International Airport Ground Operations to deliver the most accurate weather information available for operational safety and efficiency.” He also noted: “Denver International Airport can be confident that the weather forecasting they receive from Panasonic will provide them with an operational advantage, from proper staffing levels to staging the right equipment and materials appropriate to the weather circumstance.”


Inmarsat:
A career in the rapidly expanding space industry is not just about launching and flying spacecraft according to Inmarsat, a world leader in mobile satellite communications. Announcing the company’s search for its next generation of ‘space pioneers’, the company’s Chief Technology Officer (CTO), Michele Franci, emphasised that to remain a global leader, Inmarsat is focused on attracting world-class engineering talent.Inmarsat’s third ‘Technology Development Programme’ (TDP), which was launched today at New Scientist Live in London with British ESA astronaut Tim Peake and graduates from Inmarsat’s second TDP programme, is designed to start the space engineering careers of five STEM (Science, Technology, Engineering and Maths) graduates. The winning candidates, selected from UK and European universities, will have the opportunity to undertake a two-year placement with Inmarsat and the offer of a permanent position on the successful completion of the program.


SITA:
The Greater Orlando Aviation Administration (GOAA) today unveiled a new standard in airport displays that will span the length of five football fields to create a fun and interactive check-in experience for the 42 million passengers who travel to and from Orlando International Airport every year. SITA, the air transport technology provider, has partnered with Synect to design and install the ultra-high definition video wall, which fully integrates with the airport operational systems to deliver dynamic way-finding along with flight information, destination time and weather, security and gate information. In addition, the family-friendly airport can now display engaging games to entertain its young travelers and decrease perceived wait times.

The digital canvas, which will span 1,560 feet (475 metres), comprises more than 700 55” LG LCD screens to create a vast and continuous video wall, essentially creating digital wallpaper. The new digital experience at Orlando also includes installations from the curb side to the terminals, including outdoor digital displays, self-check-in and way-finding video walls.

Minneapolis, Minnesota | September 22, 2016– Panasonic Avionics (Panasonic) today announced that its weather division, Panasonic Weather Solutions, is providing ground operations weather forecasting to Denver International Airport. The company’s Forecasting Center of Excellence (FCoE) provides detailed station-based weather forecasting, as well as enhanced weather forecasting for significant convective and winter weather events.

Panasonic’s FCoE delivers unparalleled weather forecasting information, with days-out accuracy, via customized products that offer at-a-glance ease of use.

Panasonic’s expert meteorologists utilize highly-accurate and unique atmospheric datasets, as well as sophisticated 4D quality control and proprietary forecasting models, to provide Denver International Airport ground operations with state-of-the-art and unmatched forecasting for informed decision making.

Panasonic Avionics CEO, Paul Margis, said: “Our Weather Solutions division sets the standard for world-class weather forecasting. We are proud to partner with Denver International Airport Ground Operations to deliver the most accurate weather information available for operational safety and efficiency.”

Margis continued, “Denver International Airport can be confident that the weather forecasting they receive from Panasonic will provide them with an operational advantage, from proper staffing levels to staging the right equipment and materials appropriate to the weather circumstance.”

Panasonic Avionics Corporation is engaging with elite ‘white hat’ hackers through leading bug bounty provider HackerOne to ensure the security of its inflight entertainment systems. HackerOne has helped major companies such as General Motors, Uber, Twitter, Airbnb, DropBox and Adobe identify and fix security vulnerabilities as part of authorized bug bounty and vulnerability coordination programs. “Panasonic Avionics has always taken a proactive approach to security,” said Michael Dierickx, Director of Security Engineering and Information Security Officer at Panasonic Avionics Corporation.“We have extensive processes in place to identify potential and emerging vulnerabilities, and we also engage with security consultation firms who provide penetration testing and other services. Still, these teams bring a fresh perspective and innovative ways to search for potential issues. We want to harness this out-of-the-box thinking and create a win-win scenario that rewards both Panasonic and this community for our hard work and dedication.” With the HackerOne platform Panasonic Avionics has access to the world’s most powerful external security team, the global hacker community, to continue enhancing the security of their internet-connected systems,”said HackerOne CEO Marten Mickos. “Inviting white hat or ethical hackers to hunt for bugs is a powerful method for making connected technology safer for everyone.” Having noted the release, we asked a few questions:

1. “Panasonic Avionics Corporation is engaging with elite ‘white hat’ hackers through leading bug bounty provider HackerOne to ensure the security of its inflight entertainment systems.” Does this NOT include inflight connectivity? If not, what are the sources of hacker data inputs only for IFE?

ANSWER: Our focus at Def Con was on our eXW system, which uses our inflight API (IFAPI) software architecture. Our decision to prioritize the eXW system was due to customer demand. More and more, airlines want the opportunity to interface with our IFE system, and IFAPI is our gateway. While our program’s initial focus is on IFAPI, and our ultimate goal is to include all of our systems.

2. What OS’s are included in the Panasonic Entertainment systems, and are they typically, or ever been, hacked?

ANSWER: Panasonic Avionics uses a variety of operating systems based on the configuration. As we’ve moved into open platform architectures, we’ve responded by enhancing our own internal processes to ensure the security of the systems.

While we can’t comment on systems that have been delivered to our airline customers, we can say that stories in the press about someone’s ability to take control of the aircraft using the IFE system is almost always theoretical. Remember that our IFE system software is certified at Level-E per DO-178B, with ‘No Effect’ to aircraft safety for any failure. We do not expect that classification to change.

3. We assume some receipt of transmitted data is involved in the IFE systems? Correct? If so, what onboard/off-board data streams are involved.

ANSWER: Panasonic Avionics reviews and protects all required data streams as determined in the review.

4. Is Panasonic looking at data sent from IFE systems to the aircraft? What type of data? Is the reverse true as well? What kind of data, if so?

ANSWER: Panasonic Avionics works with the various OEMs, other suppliers, and in the associated standards and regulatory forums to align on the necessary security measures and means to protect the interfaces and data.

5. Is loaded content today checked for malicious code that a hacker would induce at a ground station after being created in California?

ANSWER: Panasonic Avionics adheres to the MPAA security standards for media and conducts internal and independent third party security audits.

(Editor’s Note: IFExpress should mention, that Panasonic’s inflight entertainment data content facilities in California are some of the best and most secure we have ever seen. Check out this link for an earlier story by IFExpress on the Media Content Service operations and interview with Julie Lichty.)

6. Will the ‘Bug Bounty’ program include passenger messaging, connectivity engagement signals, airborne RFI (hacker), onboard radiation, etc.?

ANSWER: The bug bounty program will eventually be opened up to the entirety of the Panasonic Avionics product portfolio.

7. Does Panasonic have a ‘brick wall’ between the connectivity systems and the IFE, and the aircraft, or are there places that might be in question? If so, please give us an example of where such an external infection might cross over into the IFE or aircraft.

ANSWER: Panasonic Avionics deploys the necessary security practices to protect the assets.

8. What hardware/software did Panasonic provide at DefCon? Will there be a similar effort at the California IFE data facility? If not, why not?

ANSWER: Our focus at DefCon event was on our wireless eXW platform, which uses our In-Flight (IFAPI) software architecture. Our customers want more opportunities to interface with our IFE system, and IFAPI is our gateway. While our program’s initial focus is on IFAPI, our ultimate goal is to include all of our systems.

9. Who is Panasonic’s head of IFEC hardware security?

ANSWER: Panasonic Avionics addresses security from many vectors and does have a dedicated Director of Security Engineering.

10. Please describe any hacks, if any, in today’s IFEC or aircraft that Panasonic has found… ?

ANSWER: While we can’t comment on systems that have been delivered to our airline customers, we can share that Panasonic Avionics security practices includes secure code reviews, penetration testing, and vulnerability scanning as part of the product life cycle. Carrying out these processes is intended to discover quality issues (aka: Hacks) early on and convert these into security improvements in our products.

11. Has Panasonic attempted under test conditions to induce ‘bad data’ or hacker data into Panasonic modules in the lab? Does Panasonic have any ‘hacker testing’ today?

ANSWER: Panasonic Avionics has put in place extensive best practice processes to identify potential and emerging threats and vulnerabilities. Panasonic engages in both internal and 3rd party based, vulnerability scanning and penetration testing.

12. Are Boeing and/or Airbus into this as well with you…will they be advised if issues are found?

ANSWER: Panasonic Avionics actively engages with both Airbus and Boeing Security to share information and discuss issues that impact product security,as well as our participation in the A-ISAC.

13. Please describe how Panasonic will handle issues if discovered… and there will be issues!

ANSWER: Panasonic Avionics follows its security incident response standards for monitoring, alerting, prioritization, and remediation.

(Editor’s Note: HackerOne is the world’s most popular bug bounty platform, connecting organizations with the world’s largest community of highly-qualified security researchers. More than 550 organizations, including The U.S. Department of Defense, General Motors, Uber, Twitter, Yahoo!, GitHub, Square, Dropbox and the CERT Coordination Center trust HackerOne to find critical software vulnerabilities before criminals can exploit them. HackerOne is headquartered in San Francisco with a development office in the Netherlands. Visit this website for more information.)


INMARSAT:
Inmarsat, provider of global mobile satellite communications services, has signed an agreement with Beijing Marine Communication & Navigation Company (MCN) and Aviation Data Communication Corporation (ADCC) to provide aviation safety services to Air Navigation Service Providers (ANSPs) and Operators. The Memorandum of Understanding (MoU) was unveiled at ATC Global 2016, which is taking place in Beijing this week, and outlines MCN/ADCC’s intention to offer cockpit communication services, including Inmarsat’s Classic Aero and next generation SwiftBroadband-Safety services, in the People’s Republic of China (PRC).

Classic Aero is a high-quality voice and data safety service currently used by most of the world’s airlines. It offers reliable and secure satellite surveillance and communications (FANS/ACARS) that meet International Civil Aviation Organization (ICAO) global flight tracking requirements.

SwiftBroadband-Safety utilizes secure IP-based broadband capabilities that far exceed those of other connectivity alternatives. It offers global, high speed, connectivity for cockpit and aircraft operations, with airlines benefitting from greater efficiency, reliability and capacity at a lower cost. The solution is always on and always secure, delivering next-generation applications, including flight data streaming (‘Black Box in the Cloud’) and real-time Electronic Flight Bag applications such as graphical weather. Inmarsat’s partnership with MCN and ADCC is expected to be finalized later this year and fits with the announcement made earlier this year of plans for a MCN and Inmarsat joint venture to provide comprehensive aircraft cabin and connectivity solutions across the PRC.


SATCOM DIRECT:
Global aeronautical communications provider, Satcom Direct (SD), announced today it has acquired AircraftLogs (“Stewart-Ratliff Aviation Services, Inc”), a company based in Columbus, OH, that offers the latest technology in aircraft flight scheduling software and tax reporting tools for corporate and private flight departments. With the purchase of AircraftLogs, SD adds scheduling and tax capabilities to its Integrated Flight Operations Management portfolio.


VTS:
VTS (Video Technology Services) today announced that it is employing cutting edge technology to launch its latest SKY-SIS II Program for older Seatback IFE replacement and upgrade. This new product involves bridging thirty years of experience, combining traditional IFE systems with the latest new technologies and is an answer to requests from VTS client airlines, which is where all of VTS innovations have originated. According to Philip LaPierre, VP Engineering, “The long list of engineering and successful product developments have come from airline requests and over the last 30 years there have been many VTS firsts including; the first LCD (Liquid Crystal Display) IFE Video Projector, first LCD monitors for IFE applications, first VOD Systems, first Digital Video Player (DVP) to replace conventional videotape, first affordable old seatback retrofit and upgrade solution and others. Stop by their booth 219 at APEX Expo, Singapore, Oct 24-27, 2016 and see for yourself.


OTHER:

GEE/Universal Suit
Perhaps the on big news release today was found on Digital Music News. They note that after a couple years of litigation, UMG settled for a $15 million dollar payment with an additional 1,360,544 shares of GEE stock. Some 4,500 songs were allegedly infringed as well as videos. Earlier, we estimated that worst case, the deal could hit GEE with a deal worth hundreds of millions, however, we now have a settlement with the lawsuit dismissal and no admission of guilt or liability. Actually, GEE will survive this story and we think they will continue to do well. We also note that GEE’s PR folks did not respond to our request for information (no surprise). Here is the whole story. And here is another link with a different spin.


Panasonic:

Panasonic Avionics (Panasonic) and Yahsat today announced the signing of a Memorandum of Understanding (MOU) to explore new ways to offer a broadband connectivity solution serving several mobility markets in the Middle East within the next three to five years. In addition, while final terms are still being negotiated, the MOU allows both parties to further investigate the launch of a Yahsat satellite constellation that would serve Panasonic’s general mobility needs in aviation, maritime and terrestrial transportation, and also give Yahsat the ability to use Panasonic communication related technologies and services where practical. Moving forward, Yahsat and Panasonic will assess the various technical requirements for such an offering. The companies will explore a wide range of factors including the type of frequency to be used, the coverage and capacity needed to serve flight routes in this region, the type of antenna and radome to be used, and the certification requirements of such a solution.

In addition to the previous news story, Virgin Atlantic builds on in-flight entertainment innovation by adding live TV to 787s. Customers travelling with Virgin Atlantic this summer will now be able to tune in to live television onboard its 787’s, thanks to a partnership with Panasonic Avionics and IMG. This new service will be available to customers travelling on the state-of-the-art Boeing 787 Dreamliner and initially three channels will be available – Sport 24 for all the live sporting action from around the world, and BBC World News and CNN International for breaking news around the clock. Sport 24 will be showing action from the Rio 2016 Olympics Games, Premier League, NFL, UEFA Champions League, NBA, Tennis Grand Slams, Bundesliga, Formula 1, Golf Majors, MotoGP, and the Ryder Cup.


Honeywell
Recently, the folks at Honeywell conducted an interesting IFE Survey that begins: “In Honeywell’s third connectivity survey passengers shared increased frustration with current in-flight Wi-Fi offerings. It’s clear that consistent, faster in-flight Wi-Fi is a must.”

Here is a quick review of the situation: “Nearly 3 of 4 passengers are ready to switch airlines today to have access to a faster and more reliable Wi-Fi connection. In addition, out of more than 1,000 American travelers polled, annoyance is growing, with just 22 percent reporting their in-flight Wi-Fi to be extremely reliable over the past 12 months, a dip from 27 percent in 2014.” The survey revealed three key reasons airlines need to act quickly or risk losing business:

1. Wi-Fi is the Premium Service Travelers Demand.

  • Lack of in-flight Wi-Fi has become intolerable as passengers shared they’d be disappointed or frustrated without access to this service.

2. Wi-Fi Should Be Like Breathing. Simple, Reliable and Not Something Travelers’ Worry About.

  • Reliable connections on flights anywhere in the world and fast speed to stream audio or video to sites like YouTube or Netflix are essential to passengers’ Wi-Fi experience.

3. Millennials Mean Business When it Comes to Wi-Fi.

  • More millennials than older generations have switched from their preferred airline to an airline that has better in-flight Wi-Fi options.

Here is how the study unfolded: A survey of airline passengers by Honeywell (NYSE: HON) reveals more than increased frustration with current in-flight Wi-Fi offerings compared with the company’s 2014 study. Nearly 3 of 4 passengers are ready to switch airlines today to have access to a faster and more reliable Wi-Fi connection. In addition, out of more than 1,000 American travelers polled, annoyance is growing, with just 22 percent reporting their in-flight Wi-Fi to be extremely reliable over the past 12 months, a dip from 27 percent in 2014.

If you don’t want to sort out their findings, the following is a summary: 1. Traveler Loyalty Lies With Wi-Fi, 2. Consistent Connections Are Critical Everywhere, 3. Millennials Value Wi-Fi More Than Most.

IFExpress really found some results interesting enough to ask a few more questions of Honeywell’s Gwennie Chung.

1. We would like to know more about the questionnaire?

ANS: The Honeywell Aerospace Connectivity 2016 Survey was conducted between April 11th and April 20th, 2016 among 1,008 Americans ages 18 and over who have used in-flight Wi-Fi in the last 12 months.

2. Where were they interviewed – on-line, mail?

ANS: Using an e-mail invitation and an online survey.

2. Are you talking about working Millennials or any other factors?

ANS: In this survey, Millennials are (travelers) born between 1982 and 1998.

3. Was travel price/cost involved. If not, why not?

ANS: Yes, we did have a question on pricing but the way it was framed, we find that it may not be relevant/accurate relative to the current landscape and decided not to use this data.

4. Domestic vs International connectivity preferences?

ANS: We did not distinguish domestic vs international for every question but… For a majority of travelers, it’s essential to experience a reliable connection throughout their entire flight anywhere in the world (90%), and fast speed to stream audio or video from sites like YouTube or Netflix (83%). (I myself, also don’t care where I’m traveling too, I would like to have the same service anywhere I’m going to.)

6. Preferences (when I did this stuff) were: 1.Airline, 2. Price, Time….IFE and Connectivity was 5th or 6th…and
I realize that was when planes had props, however, I would be interested in today’s preference order.

ANS: We did not have this ranking.

7. Did you get any results for old timers (like me)?

ANS: We did compare Millennials to older generations.
More millennials than older generations (73 percent versus 63 percent) say Wi-Fi availability impacts the flights they book. Because they value a connected experience more than older generations, more millennials find it important to have fast speed to stream content (89 percent versus 77 percent), and more than 1 in 4 have switched from their preferred airline to an airline with better in-flight Wi-Fi options (27 percent versus 15 percent).

8. Can you get any validation of the required bandwidth for a full plane of connectivity mavens… I am trying to figure out how much is “enough”!

ANS: Most travelers find it essential to experience a reliable connection throughout their entire flight anywhere in the world (90 percent), and one that is fast enough to stream audio or video from sites such as YouTube and Netflix (83 percent).

We don’t have any information to share on this as there are too many variables.

9 Did you separate demand/price for staggered connectivity – 1. Texting, 2. Email, 3. Surfing, 4.Streaming. Does Honeywell see
a variable pricing as a solution – “The more you pay, the more you get”?

ANS: No, we did not.

10. So here is the bottom line: Will people change airlines, regardless of flight or connectivity cost, just to have Internet?

ANS: As the survey data shows, more than 1 in 5 (21 percent) have already abandoned their preferred airline for an option with better in-flight Wi-Fi (up from 17 percent in 2014).”

(Editor’s Note: A “Thank You” to Gwennie and the the entire Honeywell team and we would like to add one thing – while the study focused on Wi-Fi because that is the connectivity of today on aircraft, we are aware that cheaper, non-WiFi solutions are in the works and we suspect technology like Bluetooth, which is on the horizon just might cause the term “connectivity” to be used instead of just Wi-Fi!)


Gogo
Gogo is announcing that they have received regulatory approval from various Chinese regulatory bodies through their local partner China Telecom Satellite, and will work with China Telecom Satellite to offer in-flight connectivity service on international flights operating in and out of China starting in October. “This is really a ground-breaking moment as we expand our global reach as an organization into China and other parts of the world. For passengers on Gogo equipped flights currently flying into China, this means they will be able to enjoy seamless service once they reach Chinese air space,” said Gogo’s president and CEO, Michael Small. “We believe China Telecom Satellite will be a very strong and effective partner for China’s in-flight communication market and both parties will extend the cooperation to Chinese airlines in the future.” We also note, Gogo currently has one International airline partner operating with service to China, and recently announced it has signed a term sheet with Beijing based Shareco Technologies to install its 2Ku in-flight connectivity technology on 50 commercial aircraft for Shareco’s airline partners, including Hainan Airlines and Beijing Capital Airlines. In addition to in-flight connectivity, Gogo will also provide its wireless in-flight entertainment solution – Gogo Vision – for Shareco to install on these aircraft. Noted Michael Small: “For passengers, this means on Gogo equipped flights currently flying into China, they will be able to enjoy seamless service once they reach Chinese air space.” You can read more about this partnership on here on Concourse.


Sadly, we report: “I Just wanted to pass the news to you that I am leaving Thales for family reasons. I am moving back to TN and will be leaving the Aviation industry. Its been a great run but it is time to focus on my family after the last 10 years of much travel. Mike Moeller, Vice President, Business Development.”

(Editor’s Note: Mike, we will miss your animated presentations for sure, but mostly, we will miss your wonderfully fun and valuable show booth designs!)

United Kingdom | August 11, 2016– Customers travelling with Virgin Atlantic this summer will now be able to tune in to live television onboard its 787’s, thanks to a partnership with Panasonic Avionics and IMG.

This new service will be available to customers travelling on the state-of-the-art Boeing 787 Dreamliner and initially three channels will be available – Sport 24 for all the live sporting action from around the world, and BBC World News and CNN International for breaking news around the clock.

Sport 24 will be showing action from the Rio 2016 Olympics Games, Premier League, NFL, UEFA Champions League, NBA, Tennis Grand Slams, Bundesliga, Formula 1, Golf Majors, MotoGP, and the Ryder Cup.

Jill Brady, Executive Vice President of Customer at Virgin Atlantic, said:

“We know staying up to date with current affairs and sporting events is really important to our customers and it’s fantastic we can now offer them the opportunity to view content live. We always put our customers at the heart of everything we do and this is just another example of us being able to expand on our promise of making travelling with us irresistible.”

Virgin Atlantic customers will be able to tune in to live TV via their seat-back screen or via their own devices using the onboard wifi, at no extra cost.

The service is being rolled out to the 787 Dreamliners now, and all thirteen aircraft will be fully equipped by the end of the year.

In 1991 Virgin Atlantic was the first airline to introduce individual seat back screens in all classes, and by Summer 2017 will offer wifi connectivity across all its aircraft.

IFPL:
OK, AS9100 Certification may not seem like a big deal to you (and we had to look it up) but it turns out that in aviation, quality management is a very big deal… with every airplane part! So, you might ask, what can be so difficult about setting up a Quality Assurance program? Plenty, in fact we counted well over 200 action items, systems, documents, records, developments, implements and more actions need to complete the certification. In fact, if you want to finally see what all this “quality” certification means, check out this “easy” outline of the cert actions

Notes IFPL: “IFPL are delighted to have achieved certification to AS9100C. This is a key stage in the develop- ment of IFPL and demonstrates that our Management Systems are mature and robust. IFPL recognizes that compliance with quality accreditations forms the foundations of their business success. Quality is in the DNA of the company culture, engaging employees to continually improve systems and products to benefit our customer satisfaction.

IFPL’s facility is based on the Isle of Wight, just off the south coast of the UK. The leadership team at IFPL ensures that the management system activities are carried out in accordance with the Quality Management System, the European Aviation Safety Agency requirements of EASA Part 21G and the newly awarded International Aerospace Standard AS9100C.”

They went on to say, “Quality, reliability, and safety are critical values for the aerospace industry. The BSI only award the certificate once their rigorous and stringent criteria has been met. Both of these certifications high- light IFPL’s commitment to meeting and exceeding the increasingly stringent industry requirements for aerospace related products and assures our manufacturing processes consistently meet or exceed the requirements and expectations of customers presenting the most challenging of applications.” And, in case you didn’t know, CEO Geoff Underwood founded IFPL almost 20 years ago and it has the largest portfolio of proven IFEC products and services in its sector. They are proud to supply the world’s leading inline manufacturers and airlines, who have come to rely on them to provide inspiration to the enhancement of their passengers’ experience; delivered through their innovative product design and proven reputation for reliability. For more information on the IFPL products check out the following link: IFPL – Connecting Your Passengers

Gogo:

1. 2Ku is now up and flying across three airline partners – Aeromexico, Delta and Virgin Atlantic
2. 2Ku is installed on about a dozen aircraft
3. Gogo has now received six STCs to install the technology on various aircraft types
4. By the end of 2016 Gogo expects to have 75-100 2Ku installations. For 2017 that number increases to 350-450 and in 2018 increases again to 500-700 install.
5.Gogo was selected by Delta Private Jets to equip its feet of >70 business jets with Gogo Biz 4G inflight connectivity for 2Q17.
6. Want see something cool? Watch this Gogo 2Ku hardware installation on a GOL B737-800 – Gogo Inflight Internet Video: Behind the scenes with the first Gogo 2Ku installation on GOL – Gogo Concourse

Inmarsat:

At the end of June, Inmarsat has announced that its advanced Global Xpress (GX) Aviation in-flight connectivity service has been certified by the European Aviation Safety Agency (EASA) for the Airbus A320 aircraft family, bringing it a step closer to being available as line-fit or retrofit on every major Airbus and Boeing airframe. Here is a link for more information – GX Aviation certified for Airbus A320 aircraft – Inmarsat


OTHER (somewhat related) NEWS

1. We have to thank Bill Baltra for this one. Have you heard about ModoBag. Yep, you ride your bag now, and if you don’t believe it, check out this video – Modobag: World’s First Motorized, Rideable Luggage! – YouTube We contacted them but there was no response.  you be the judge of their product if it achieves acceptability; besides, it might not look too cool in a skirt! Cruise the airport on top of a piece of motorized luggage

2. This may explain today’s aircraft Wi-Fi usage: Major study links low internet usage to slow broadband – BBC News

3. IFExpress recently asked Rich Salter (Engineering Consultant) about issues involved with security and IFEC and he had 3 points for your consideration:
a. There is an ARINC group addressing onboard cyber-security, and see the presentation made by Boeing’s Derek Schatz at a recent ARINC CSS meeting.
b. Panasonic has begun a partnership with hackers: Continuing what its Director of Security Engineering and Information Security Officer Michael Dierickx called a proactive approach to security, Panasonic Avionics Corporation developed a bug bounty program through HackerOne. The program is aimed at bolstering security of Panasonic’s inflight entertainment systems.

While the announcement coincided with the start of the Black Hat conference in Las Vegas, the company will kick off the bug bounty program at the DefCon Conference later this week and will extend an invitation to participate to what Dierickx referred to as a select group of hackers.”We have extensive processes in place to identify potential and emerging vulnerabilities, and we also engage with security consultation firms who provide penetration testing and other services,” Dierickx said in a release. “Still, these teams bring a fresh perspective and innovative ways to search for potential issues.” (Editor’s Note: More on this next week.)
c. And we had an FAA man present on security at the last Tech Conference.
Finally, We should mention what the feds say about aviation security – this may be VERY timely: Securing the NextGen aviation network

4. If you are Traveling to the US, you might have to cough up your online presence! – Traveling to US? Agencies want to Spy on your Social Media activities right from Airport and Attention US-bound tourists: Social media accounts subject to inspection

5. SpeedNews reports: INMARSAT conducted survey that found 92% of airline pax would like to access onboard connectivity; 54% over inflight meals.

6. See if you are getting old by analyzing your travel messaging:
What is the impact of text and messaging apps on travel? | Hotel Management

7. Go ahead, spend the money on a good set of headphones: On airplanes, good headphones make good neighbors – Elliott

And lastly, we want to tell you about a publication that we think is really useful and incredibly data rich – it’s called Airline Weekly and it is delivered by the internet each Monday. The Weekly is usually 12 pages long and covers airline/airport happenings worldwide. The Weekly is a subscriber-supported publication, paid for by readers who want a more interesting, more valuable read about the airline business. Each Monday, Airline Weekly reports who’s flying where, new marketing approaches, fleet, finance and key airline and airport data. And most importantly, Airline Weekly readers will enjoy insightful analysis and new ideas found nowhere else. For example, the weekly sections include: Weekly News Review, Fleet Info, Finance, Marketing, Airports, Environment, Routes & Networks, and Around the World. If you want worldwide airline info, this publication is the one… and, they will give you a few free publications for your evaluation. Get it! Airline Weekly – Shouldn’t a publication about an interesting industry be, well, interesting?
Also, you might want to check out their weekly podcast. It is a great weekly update.

Lake Forest, California | August 3, 2016– Panasonic Avionics Corporation is engaging with elite “white hat” hackers through leading bug bounty provider HackerOne to ensure the security of its inflight entertainment systems.

HackerOne has helped major companies such as General Motors, Uber, Twitter, Airbnb, DropBox and Adobe identify and fix security vulnerabilities as part of authorised bug bounty and vulnerability coordination programs.

Panasonic, the world’s largest provider of inflight entertainment and communications systems, is taking part in the program as it is acknowledged as best practice for effective security by identifying any weaknesses in internet-connected systems.

The bug bounty program will begin by inviting a select group of hackers to participate and will launch at the upcoming DefCon Conference which takes place August 4-7, 2016 in Las Vegas.

“Panasonic Avionics has always taken a proactive approach to security,” said Michael Dierickx, Director of Security Engineering and Information Security Officer at Panasonic Avionics Corporation. “We have extensive processes in place to identify potential and emerging vulnerabilities, and we also engage with security consultation firms who provide penetration testing and other services.

“Still, these teams bring a fresh perspective and innovative ways to search for potential issues. We want to harness this out-of-the-box thinking and create a win-win scenario that rewards both Panasonic and this community for our hard work and dedication.”

HackerOne partnered with the Department of Defence earlier this year for the U.S. Federal Government’s first ever bug bounty program “Hack The Pentagon,” which helped resolve 138 valid vulnerabilities identified by the ethical hackers.

“With the HackerOne platform Panasonic Avionics has access to the world’s most powerful external security team, the global hacker community, to continue enhancing the security of their internet-connected systems,” said HackerOne CEO Marten Mickos. “Inviting white hat or ethical hackers to hunt for bugs is a powerful method for making connected technology safer for everyone.”

  • Agreement includes production aircraft and extensive retrofit program

Lake Forest, CA | July 14, 2016– China Eastern Airlines has increased its commitment to Panasonic Avionics’ (Panasonic) for global broadband connectivity services to 84 total aircraft.

The leading Chinese carrier, which, in partnership with China Telecom Satellite, was the first to offer broadband Wi-Fi connectivity on flights over Chinese airspace, and this agreement strengthens its long-term relationship with Panasonic.

The extended agreement – following the announcement of 20 Boeing 777-300ERs last November – includes 35 line-fit aircraft with and an extensive retrofit program covering an additional 49 aircraft.

Aircraft types included in the agreement are:

  • One B737-800 (retrofit)
  • Four B767-300 (retrofit)
  • Two B767-300ER (retrofit)
  • 20 B777-300 (line-fit)
  • 31 A330-200 (retrofit)
  • 11 A330-300 (retrofit)
  • 15 A330-300 (line-fit)

Panasonic’s Global Communications Services are available across China and on over 99.6 per cent of all air traffic routes. It is the only global, broadband inflight connectivity service operating in every country in the world today and will enable China Eastern passengers to access the Internet, use email and log onto their favourite social media sites while on board.

Paul Margis, President and Chief Executive Officer of Panasonic Avionics Corporation, says: “We have been helping China Eastern Airlines offer connected flights since November 2015 and remain the only provider operating over China today. Passengers increasingly expect the availability of reliable broadband Wi-Fi around the world and the roll out of this service across the China Eastern fleet will enable it to provide a connected service for its passengers”.

Zhang Chi, Deputy Director of China Eastern Airlines’ Transformation Office says: “China Eastern Airlines is committed to transforming the inflight experience for our passengers. We are constantly working with partners to discover new ways to engage passengers and to maximise the benefits of the connected aircraft. We look forward to the continued development of this extremely exciting service with the team at Panasonic Avionics.”

Panasonic Avionics’ eXConnect uses the company’s global Ku-band satellite network to deliver broadband connectivity to aircraft flying all over the world – even over oceans.

Lake Forest, CA and Finland | July 11, 2016– Last year Finnair announced it would launch a wireless network connection for the majority of its wide and narrow-body aircraft.

The first wireless services were taken into use on Finnair aircraft at the end of last year onboard the new Airbus A350 XWB aircraft. Finnair will begin the installation of Wi-Fi on its long-haul Airbus A330 aircraft in October this year, and the installation is estimated to be ready in May 2017.

“In May 2017, our customers will be able to enjoy wireless network connection onboard all of our long-haul fleet. In addition to Internet access, we will have a broad offering of inflight entertainment, shopping opportunities, real-time news content and other additional services in Finnair’s free of charge Nordic Sky portal,” says Piia Karhu, SVP, Customer Experience Development.

Panasonic Avionics Corporation (Panasonic), which already supplies the connection for the A350 fleet, has been chosen as the supplier of the wireless connection on Airbus A330 aircraft. The connection will be achieved by Ku band satellite technology, which guarantees a working global network connection during a flight.

Wireless Internet access is free to Business class passengers, Finnair Plus Gold and Platinum customers, and oneworld Sapphire and Emerald level customers. Economy class passengers can purchase Internet access at an hourly rate (5 euro/hour) or for the duration of the flight (15 euro).

The concept of real-time aircraft tracking has become a global issue over that past few years. Needless to say, aircraft position data has become a focus for ICAO and the airlines. Many hardware manufacturers are stepping up and generating solutions that utilize, in many cases, existing connectivity. Panasonic has one such a product and we thought our readers would find it interesting because it utilizes existing installed hardware.

IFExpress had the opportunity to have a Q&A with Jeff Rex, Director, Panasonic Avionics Corporation about the new non-transponder-based aircraft position tracking service on offer.

1.Please name and describe the ground and airborne products involved in the Panasonic’s tracking solution.

Our global tracking system is based on Panasonic’s Global Communications Services (GCS) and FlightLink™ satcom solutions. By adding the AirMap application to either of these satcom solutions airlines can meet the normal and abnormal tracking requirements proposed for the GADSS.

Both flight tracking solutions provide a non-transponder-based aircraft position report available even in extreme remote and oceanic areas of the globe, either over Ku or a dedicated Iridium satellite data link. Each aircraft is monitored in real-time through a web-based tracking tool, called AirMap.

2. There are 3 issues we see – location data acquisition, transmission of the data (satcom, we presume), and ground handling of the data. Can you outline each solution?

Aircraft position and identification data from either our FlightLink or GCS solution is sent to our ground based servers. AirMap is the graphical interface that provides a visual representation of the aircraft’s flight path, altitude, and location. It allows airlines to view and interact with this tracking data. It also generates alerts to support the GADSS requirements as well as satisfying other operational needs. The tracking interval is completely customizable to an airline’s requirements and is manually adjustable. When combined with the core satcom system, the application also offers support for voice and text messaging in the event that an airline’s ground operations want to communicate with the aircraft.

For existing FlightLink and GCS satcom users no additional on-board equipment is required to activate Panasonic’s flight tracking solution. The only incremental costs are those associated with introduction of the AirMap application into the airline operations center.

3. Which is the lowest cost solution?

We are letting customers know that if they have eXConnect or FlightLink, then they can have flight tracking for only an incremental fee.

4. The US FAA is working on this problem and has some recommendations. Does the Panasonic solution agree with their needs?

eXConnect and FlightLink both meet the ICAO’s GADSS concept of operations. The standards and recommended practices specifications for both normal and abnormal tracking are still in development, and Panasonic will adjust our products as needed once released.

5. What are other valuable uses for Panasonic’s solution(s)?

FlightLink is a complete end-to-end solution that includes multi-function atmospheric and GPS sensors, dedicated two-way satellite communication system and ground-based data management and quality assurance. It is compatible with all aircraft types and the communication architecture provides a two-way information exchange at any altitude, and even over the poles. In addition to flight tracking, FlightLink enables incredibly accurate and high-resolution weather forecasts, real-time icing reports, turbulence reports, and improved operational support for airlines through AOC communications to and from an aircraft.

eXConnect is our global Ku-band broadband connectivity service. It covers 99.6% of all air travel hours and is installed on 1250 aircraft that fly routes all across the globe. Like FlightLink, it offers a two-way information exchange at any altitude. However, like all non-Iridium satellite solutions, it is not available over the poles. eXConnect is used for both passenger Wi-Fi and television services as well as for operational efficiency applications unlocked by the power of the connected aircraft. For instance, it enables real-time engine monitoring, telemedicine, live updates to EFBs and much more.

6. Is the solution, or portions of the solution, flying today?

Our existing FlightLink and GCS satcom users will require no additional on-board hardware to use Panasonic’s flight tracking solution. The only incremental costs are those associated with introduction of the AirMap application.

The current generation of AirMap tracking solution was launched in June 2016 and is currently being trialed by three airlines.

Read the press release on this product.


More IFEC & Aviation News:

A) Each year, turbulence incidents cost airlines approximately $100 million due to crew and passenger injuries, unscheduled maintenance, operational inefficiencies, and revenue lost while planes are out of service. In fact, studies have shown that aircraft encounters with turbulence are the leading cause of non-fatal injuries in the commercial airline industry. The Weather Company, an IBM Business (NYSE: IBM) has announced a groundbreaking deal with Gogo Business Aviation (NASDAQ: GOGO) that will enable the delivery of real-time turbulence reports and alerts directly to pilots, dispatch and other operations personnel. Mark Gildersleeve, president of business solutions at The Weather Company, announced today at The Weather Company Aviation Conference that Gogo will be implementing Weather’s patented Turbulence Auto PIREP System (TAPS), a turbulence detection algorithm, on their aircraft-based communications server. The TAPS software will reside on Gogo’s server, which provides access to the necessary data generated by the aircraft to create reports of turbulence intensity. Gogo’s US-based air-to-ground and global satellite communication network is used to send the reports for immediate action in flight operations and weather forecasting. This is the first time a non-traditional system on the aircraft will be used to help enhance flight safety. Traditionally, flight operations personnel, pilots and aviation meteorologists received coded verbal reports with limited information on flight conditions, also known as PIREPS. Due to multiple reasons, including a lack of cockpit data connectivity, pilots were not able to get real-time updates. Using the Gogo network, pilots in the cockpit will now be able to access real-time turbulence reports and forecaster created alerts through Weather’s flight planning and operations applications and aircraft communication displays.

“Leveraging Gogo’s expanded fleet of aircrafts, The Weather Company can quickly share real-time turbulence data directly with pilots and dispatchers, thereby improving crew and passenger safety,” said Gildersleeve. “It is a great example of the Internet of Things in action, where we are collecting massive amounts of data very quickly and then using that insight to provide guidance to all flights that will be traveling through impacted air space.”

“In this increasingly connected world, it’s no longer just about passenger connectivity, we have to consider all the other ways we can leverage the available technology to enhance the overall flight experience and improve safety – such as a connected aircraft,” said Andrew Kemmetmueller, vice president of connected aircraft services, Gogo. “Our ability to provide access to real-time data through our network will help pilots and operations teams improve flight planning, and ultimately, help airlines deliver the best in-flight customer experience throughout a flight.” In addition to real-time alerting, Weather will be able to leverage the TAPS reports to continually improve turbulence forecasts, the skill of Weather’s overall forecast model, and the WSI Total Turbulence solution. Some customers of WSI Total Turbulence have seen a reduction in turbulence injuries and unnecessary turbulence-induced maintenance inspection by about 50% each. The reports will also empower Weather’s team of 40 aviation meteorologists to alert clients of weather-related safety risks globally. The Weather Company, an IBM Business, is the world’s largest private weather enterprise, helping people make informed decisions – and take action – in the face of weather. The company offers the most accurate, personalized and actionable weather data and insights to millions of consumers and thousands of businesses via Weather’s API, its business solutions division, and its own digital products from The Weather Channel (weather.com) and Weather Underground (wunderground.com). The company delivers up to 26 billion forecasts daily for 2.2 billion locations.

B) GOGO was selected by Delta Private Jets to equip its fleet of >70 business jets with Gogo Biz 4G inflight connectivity for 2Q17. Check out the full press release here.

C) We note that the Iran/Boeing airplane deal at $25B will include new versions of the B737, B777-300ER’s, and B777-900’s. A deal with Airbus includes some 73 wide bodies and 45 single ails worth an estimated $27B!

D) This study may explain aircraft Wi-Fi usage… be sure to check it out!

E) Take the time to watch this movie on Boeing’s patent for their solar airplane, it is great and unusual!

F) Thompson Aerospace is in the news!

Lake Forest, CA | June 9, 2016– Panasonic Avionics today announced that it is offering worldwide satellite tracking to all Global Communications Services and FlightLink™ customers.

Today, the company’s Global Communications Services and FlightLink solutions, when combined with Panasonic’s AirMap application, immediately satisfy ICAO’s Global Aeronautical Distress and Safety System definitions for both normal and abnormal tracking.

Paul Margis, President and Chief Executive Officer for Panasonic Avionics said, “Today, we can seamlessly enable flight tracking on over 1,500 aircraft, and we expect to extend this capability to over 3,500 aircraft over the short term. We believe that this service will ultimately help improve the operational efficiency and safety of commercial air travel.”

To support these satellite-based solutions, Panasonic has deployed extensive ground and aircraft based communications solutions that enable tracking of aircraft in a variety of configurable and tailored update rates that support airline operations and exceed the minimum requirements of the current ICAO guidance. The AirMap application is the airline portal into these operations and provides them a graphical way to monitor, track and receive alerts on their aircraft.

Unlike many proposed technologies, Panasonic’s flight tracking is based the company’s Ku-band eXConnect broadband and Iridium satellite communications solutions. This allows airlines to integrate cockpit and crew communications with their flight tracking capabilities. This gives them the opportunity to use voice or text messaging to contact an aircraft based on the situational awareness they receive from Panasonic’s tracking solutions.

Margis added, “Our airline partners have already made a commitment to purchase a satellite communications system for passenger and/or operational usage. With only incremental cost to add the AirMap application, they will have an elegant and cost-effective solution without having to spend even more capital on a separate tracking technology.”