Geneva, Switzerland | December 12, 2013–

Ahead of today’s FCC meeting, OnAir  supports the FCC’s proposal  to revise outdated rules by allowing airlines to permit passenger use of cell phones services during flights. It paves the way for U.S. passengers to have the same inflight connectivity choices as passengers everywhere else in the world.

“Over four and a half million passengers use OnAir inflight connectivity each year and what is very striking is that there has not been one single complaint about disruption caused by phone calls,” said Ian Dawkins, CEO of OnAir. “Mobile OnAir is available on every continent apart from North America. People from all over the world, including Americans, use it every day.”

Passengers typically use Mobile OnAir, OnAir’s inflight cell phone service, for data – largely email – to update Facebook and Twitter, and for text messaging. Voice calls, which cost around $3-$4 per minute, account for slightly over 10% of total inflight usage and the average call length is under two minutes.

“Based on the factual evidence of six years of inflight cell phone usage around the world, I can be absolutely clear that there is nothing to fear from the use of cell phones during flights,” said Dawkins.

Mobile OnAir has flown with more than 25 airlines on hundreds of thousands of flights across the world since 2007, with the full backing of over 100 national authorities.

OnAir’s airline customers include world-leading global airlines such as Aeroflot, British Airways, Emirates, Philippine Airlines, Qatar Airways and Singapore Airlines. Mobile OnAir is currently on around 16,000 flights a month and 380,000 passengers connect to OnAir each month.

“Since the FCC first announced its plan to change the rules, lots of people in the US have made it clear they think voice calls shouldn’t be allowed on aircraft, including some politicians seeking to impose a draconian ban on inflight calls. We will of course oppose such legislation, based on the facts of six years’ experience,” continued Dawkins. “However, we do understand the concerns: we had exactly the same thoughts when we began developing the service ten years ago. That is why we included a feature that allows the cabin crew and pilots to turn off the voice element, for example during quiet times such as the plane’s night or during safety announcements.”

Positive action by the FCC would clear the technical telecoms hurdles to give airlines the option of installing cellular inflight connectivity systems. Airlines would decide whether to offer voice services, along with email, data, and text; they are in control of what services they offer their passengers. For the first time, U.S. airlines would be able to offer cellular services, as their international competitors have been doing for six years.

 

Geneva, Switzerland | November 22, 2013–

OnAir totally supports the Federal Communications Commission (FCC) in its move to end the ban on the use of cell phones on aircraft. Mobile OnAir, OnAir’s inflight mobile phone service, has flown with more than 55 airlines on thousands of flights across the world since 2007, with the full backing of over 100 national authorities. There has not been a single complaint about disruption caused by people making calls.

The Tentative Agenda for the FCC meeting on December 12 2013 includes an item that will address the use of mobile communications on commercial aircraft. Should this be passed, the next stage will be a Notice of Proposed Rulemaking (NPRM), opening the way for repeal of the current ban with authority to use frequencies on a secondary, non-interference basis, over all U.S. and international mobile communications bands. As well as the mutual recognition of systems operating on foreign-flagged aircraft meeting equivalent technical standards. Providing for the licensed use of cell phones on aircraft will in turn increase global consumer choice for inflight broadband connectivity.

The FCC’s intention is very clear: give consumers access to inflight cell phone services by revising outdated and restrictive rules.

“Think about how you use your cell phone every day – email, text messages, updating social media, reading newspapers and magazines, as well as answering calls and phoning people. It is important to recognise that the voice element is just another app,” said Ian Dawkins, CEO of OnAir. “It is no surprise that inflight usage mirrors terrestrial usage. And because it is so simple – just turn on your phone and use it – around 80 per cent of passengers choose the GSM network when both GSM and Wi-Fi are available.”

“Forget the hyperbole about the chaos inflight cell phone usage could cause,” continued Dawkins. “The issue simply hasn’t arisen anywhere in the world in the past six years. An aircraft is a noisy environment, so the sound of a conversation doesn’t carry very far. Flight attendants can also control the use of Mobile OnAir by disabling the voice element during quiet times, such as the plane’s night. Passengers can still use data – email and text messages, for example – but cannot make or receive calls.”

OnAir’s airline customers which provide Mobile OnAir include world–leading global airlines such as Aeroflot, British Airways, Emirates, Philippine Airlines, Qatar Airways and Singapore Airlines. Passengers typically use Mobile OnAir for data – largely email – and to update Facebook and Twitter. Voice calls account for slightly over 10% of total inflight usage.

OnAir has over 55 customers, including 18 airlines, around the world. Its technology has been tested rigorously and we have regulatory approvals from approaching 100 national and supranational regulators, including the European Aviation Safety Authority, as well as more than 350 roaming agreements with mobile network operators. It is safe to use cell phones on equipped aircraft and people want the choice of being able to do so.

 

  • Bringing GSM and Wi-Fi to world’s longest passenger aircraft

Las Vegas, NV [NBAA 2013] | October 21, 2013– OnAir will provide the fully certified complete range of its inflight connectivity products on Associated Air Center’s (AAC) Boeing B747-800i VVIP completion programme, for an undisclosed customer. This marks the first time Boeing’s flagship aircraft type has been equipped with OnAir’s GSM and Wi-Fi connectivity.

The OnAir solution, comprising both Internet OnAir and Mobile OnAir, will be installed by Associated Air Center. The owner, and the plane’s passengers and crew, will have access to the full range of connectivity options, including email, calls, text messages and the Internet. As a result, passengers will be able to use their own personal electronic devices in exactly the same way as they do on the ground.

“This project is a fantastic culmination of a great twelve months for OnAir’s VIP programme,” said Ian Dawkins, CEO of OnAir. “Many of our existing customers have extended the deployment of our connectivity throughout their fleets and we have seen a whole raft of new customers. The consistent feedback is that aircraft owners and operators appreciate the ease of working with us. They know we will deliver on our promises. Installing the lightweight hardware is always a smooth process, as is the certification, support and programme management around it.”

OnAir connectivity technology is highly flexible and can be fitted both in the factory and as retrofit to a wide range of VIP aircraft. It is certified on the Falcon 7X, the A320 family, A330s, A340s, B737s and is now undergoing certification on B747-800i.

Boeing’s fourth generation 747 passenger aircraft entered service in July 2012 and this OnAir-equipped aircraft will be delivered in 2015. TriaGnoSys’ GSMConneX hardware will be installed on the B747-800i, linking the OnAir services to the ground over Inmarsat’s global SwiftBroadband network.

“We are very pleased to have a strong partnership with Associated Air Center,” continued Dawkins. “We provide the most comprehensive inflight connectivity package on the market and AAC is one of the finest completion centres for both Boeing Business Jets and Airbus aircraft. The synergies are obvious and we look forward to working on more projects with AAC’s professional and highly experienced team.”

OnAir also works with a growing list of completion centres around the world. VIP, government and business jet owners and operators can therefore use their preferred completion centre to equip their aircraft with OnAir inflight connectivity.

“We pride ourselves on ensuring our customers’ aircraft not only meet but exceed expectations,” said Jack Lawless, Associated Air Center’s Chief Executive Officer. “Inflight connectivity is a must for any VIP aircraft. Working hand in hand with the OnAir team makes the whole process of installing connectivity, from certification to final activation, very efficient.”

OnAir provides worldwide connectivity, with a unique geographical reach. It has regulatory authorizations from nearly 100 countries and roaming agreements with over 350 mobile network operators. OnAir uses Inmarsat’s SwiftBroadband global service, the only one designed to provide global connectivity.

  • Combined connectivity and entertainment revolutionize the passenger experience

Geneva, Switzerland | September 4, 2013– OnAir Play is set to revolutionize the way airline passengers spend their time onboard by combining inflight connectivity with films, TV, live news, music, games, magazines and newspapers. Passengers will now have access to a full range of content including live news and sport, updated throughout the flight and can buy destination-based goods and services to ease their arrival.

Passengers simply need to connect to the Wi-Fi hotspot to enjoy a wide range of entertainment features. The passenger interface, which is fully customizable, is highly intuitive and is compatible with all device types, regardless of brand, screen size and operating system. OnAir’s onboard GSM and Wi-Fi networks mean passengers can tweet, email, send text messages, browse the Internet and make calls.

“OnAir Play marks the start of a new era in how we spend our time during the flight”, said Ian Dawkins, CEO of OnAir. “On the ground the way we watch TV and films or listen to music has changed to an on-demand mentality. We can even provide passengers with regularly refreshed, time-sensitive content, such as news and sport. We want to tell people about what we’re doing, through social media, email, text messages and even talking to them. Why should it be different when we fly?”

“We know the vast majority of airline passengers carry a smartphone or tablet, and often both”, Dawkins, added. “Passengers are familiar with their own device and have all the apps they are used to including a screen whose quality is often better than those on the back of seats. OnAir Play lets airlines provide passengers with the entertainment and connectivity options they want.”

OnAir Play gives airlines the freedom to provide extensive inflight entertainment (IFE) content directly to passengers’ own personal electronic devices through the onboard wireless network. Importantly, IFE is now a viable option for short-haul and regional operators, with a passenger service differentiation and revenue generating opportunities, such as the sale of content and advertising opportunities. Airlines opting to offer OnAir Play have the option to continue working with existing content providers, or work with OnAir to create content integrated packages.

The solution was developed in conjunction with inflight entertainment expert Advanced Inflight Alliance AG (AIA) and its software group DTI, through its Wireless Inflight Services and Entertainment. It provides full video-on demand capability with secured wireless Digital Rights Management (DRM) streaming approved by major studios through renowned AIA content specialist IFP.

“Our agreement with OnAir combines the expertise of key players in the fields of content and connectivity to provide an exceptional end-to-end wireless solution to the market. It will allow airlines to save on the overall cost of their inflight entertainment services and provide efficiencies when managing their onboard content,” said Walé Adepoju, Chief Operations Officer of AIA. “We are delighted to partner with OnAir to provide airlines with this innovative solution which includes technical facilities, content services and distribution, as well as inflight software features.”

For more information and a live demo of OnAir Play, visit our booths – OnAir booth 1041, AIA booth 1012 – at the APEX Expo in Anaheim, September 9-12, 2013.

Each year we offer readers the opportunity to get their show booth information out there for show goers to print out and take with them for easy reference. This year is no different. Not only did we get a plethora of responses, a couple of the vendors called us with news about their show offerings; we suspect in part, due to the the booming economic conditions. However, we hope to reward the callers’ enthusiasm with footnotes to their exhibit information.

Aircraft Cabin Systems
Booth#: 1528
Contact:
Ben Ludlow e: ben@aircraftcabinsystems.com Cell: +1.206.612.1979
Product/Services: In 15 years Aircraft Cabin Systems (ACS) has grown to be the most respected manufacturer of IFE LCD monitors. We are committed to delivering the highest level of customer service, product support, and certification efforts. ACS offers LCD monitors ranging in size from 5.7” to 65” for any aircraft type.

Astronics
Booth#: 1413
Contact: Dennis Markert e: dennis.markert@astronics.com Cell: +1.425.442.8195
Product/Services: The aviation and IFE industry recognize that USB charging, specifically high-power USB charging, is necessary in order to keep passenger devices charged and available in the air. Astronics’ latest USB power supply provides enough power to charge 4 iPads simultaneously … while in use! The system delivers up to 2.1 Amps (configuration dependent) at +5 volts using aircraft 115AC power (360 Hz to 800 Hz AC) and is designed to the meet the latest aircraft OEM and regulatory requirements. Come see the latest product innovations from Astronics as you charge your devices at our latest charging station demonstration.

digEcor Inc.
Booth#: 1626
Contact: Ben Fuller e: bfuller@digecor.com Cell: +1 801.691.7225
Product/Services: digEcor provides the aerospace industry a low cost, turnkey in-flight entertainment solution by specializing in content sourcing and management, personal media platforms (PMPs), embedded systems, and end-to-end digital programs for the entire cabin. With years of experience, digEcor focuses on increasing traveler satisfaction, creating easily executed solutions, and generating revenue opportunities for clients.

Gogo
Booth#: 1034
Contact: Channing Fleetwood e: cfleetwood@gogoair.com Cell: +1.404.519.1322
Product/Services: Gogo is the global leader of in-flight connectivity and a pioneer in wireless in-flight entertainment solutions. Using Gogo’s exclusive products and services, passengers with WiFi-enabled devices can get online on more than 1,900 Gogo equipped commercial aircraft. In-flight connectivity partners include American Airlines, Air Canada, AirTran Airways, Alaska Airlines, Delta Air Lines, Frontier Airlines, United Airlines, US Airways and Virgin America. In-flight entertainment partners include American Airlines, Delta Air Lines, Scoot and US Airways.

IFPL
Booth#: 415
Contact: Neil Thomas e: neil.thomas@ifpl.com Cell: +(44).778.698.7454
Product/Services: Generate ancillary revenue with IFPL’s Contactless Retail System (CRS).

IFPL has developed an in-seat payment system that takes advantage of the new NFC contactless Credit Cards for low value purchases. These let your passenger pay quickly and simply with their credit card for on-board transactions at their seat, eliminating the requirement for cash on-board. Contactless payment is enabled by Near Field Communication (NFC).

CRS is easy to install with no in-seat wiring required. It will run for up to 24 months on the optional built- in battery, is easily configurable and can be used as part of an IFE or as a stand-alone system.

Our CRS is great for your installation engineers, cabin crew and passengers. Simple installation allows easy upgrade of you EPoS system, quick order fulfilment and pleased passengers. The service level is customisable for the grade of seat and enables easy catalogue updates over Wi-Fi for special offers or to simply update food menu options.

We look forward to working with you directly or with your EPoS retail partners. So whether you are a low cost or full service carrier, this CRS system will generate revenue for you.

Call, click or come to Booth 415 at the APEX Expo to find out more …

Inmarsat
Booth#: 1800
Contact: Paula Ferrai; e:paula.ferrai@inmarsat.com Cell: +41.79.874.0608
Product/Services: Inmarsat will be discussing GX Aviation, the only global Ka-band satellite network. Combined with SwiftBroadband, Inmarsat provides the most comprehensive inflight connectivity available. It is suitable for every type of aircraft, and is able to suit the needs of every airline.

KID Systeme
Booth#: 1433
Contact: Maren Münte e: maren.muente@kid-systeme.com Cell: +49.171.566.0630
Product/Services: At this years APEX in Anaheim, KID will display their innovative cabin systems. The company’s product portfolio encompasses seat power, onboard connectivity and wireless content services, enabling passengers to use their own personal electronic devices while in the air as if on the ground. KID-Systeme supplies the world’s leading aircraft manufacturers, including Airbus, Boeing and Embraer. We are looking forward to welcoming you on our booth.

Note: KID hinted to IFExpress that their booth may contain a new product -SKYfi… not to mention a new website coming soon as well. Sounds like a whole new plan game at KID.

Lumexis Corporation
Booth#: 1417
Contact: Jon Norris e:jnorris@lumexis.com Cell: +1.949.436.1434
Product/Services: Lumexis®, supplier of the highly successful Fiber-To-The-Screen®(FTTS®) IFE system, introduces its FTTS Second Screen™ capability to APEX EXPO 2013. FTTS Second Screen combines the best of all passenger experiences by providing uninterrupted HD video entertainment on a passenger’s seatback, in-arm or bulkhead-mounted main screen FTTS monitor, while allowing them to use their own PEDs to wirelessly access moving maps, order food, buy duty-free goods, play games or use every application available on the platform.

OnAir
Booth#: 1041
Contact: Aurélie Branchereau-Giles; e: aurelie.branchereau@onair.aero Cell: +41.78.676.1546
Product/Services: At APEX, OnAir will launch OnAirPlay, which is set to revolutionize the way airline passengers spend their time onboard by combining inflight connectivity with films, TV, live news, music, games, magazines and newspapers. Passengers will now have access to a full range of content including live news and sport, updated throughout the flight and can buy destination-based goods and services to ease their arrival.

Panasonic Avionics
Booth#: 1205
Contact: Rebecca Atchison e: Rebecca.Atchison@panasonic.aero
Product/Services: At the 2013 APEX Expo, Panasonic Avionics will demonstrate how IFE systems combined with broadband connectivity and technical services can positively impact key issues like competition, profitability, consolidation, managing costs and fuel prices, that airlines face every day.

Rockwell Collins
Booth#: 1000
Contact: Jerry Thomas e: jwthoma1@rockwellcollins.com Cell: +1.949.293.5295
Product/Services: Rockwell Collins will be showcasing its latest innovations for cabin management and entertainment, including its PAVES On-demand and PAVES Broadcast IFE systems. The two solutions bring unprecedented reliability and versatility to single-aisle aircraft for keeping downtime to a minimum and allowing flexibility for the different mission needs of airlines. Also, Rockwell Collins’ industry-leading Airshow 3D Moving Map will be on exhibit, as well as its Venue HD cabin management and entertainment system for VIP aircraft.

StoreBox InFlight
Booth#: 316
Contact: Web Barth e: info@StoreBoxInFlight.com Cell: +1.425.746.4335
Product/Services: StoreBox InFlight provides the E+ System; a complete in flight, video on demand WiFi streaming program that is turnkey for airlines (hardware, installation, content, advertising sponsors, content refreshment) that provides passengers with 60+ hours of free entertainment; movies, TV shows, music, games, books, popular magazines, daily newspapers, daily news show, shopping from popular catalogs and destination based information and coupons.

Note: New kin on the block, StoreBox InFlight, will be at APEX with news about their new E+SYSTEM Wi-Fi solution that promises no ongoing content charges for the airline adopting their low cost, light weight system. And yes, there are some high names involved.

Thales
Booth#: 1022
Contact: Lori Krans e: lori.krans@us.thalesgroup.com Cell: +1.949.923.0976
Product/Services: Delivering Innovation and Performance is the Thales theme for Apex 2013. With focus on Applications, Systems Flexibility, Connectivity and Future Innovations, Thales brings to APEX over 25 demonstrations for today and tomorrow. Come visit us!

Thompson Aerospace
Booth#: 1644
Contact: Lisa Nielesky e: LisaNielesky@ThompsonAerospace.com Cell: +1.714.501.3302
Product/Services: 1Net system demonstration showing ecommerce, advertising campaigns, usage statistics, and system integration for both wired and wireless systems. Stop by our booth, create your own advertising campaign, and your advertising artistry may win you a Samsung Galaxy Tablet!

Note: Mark Thompson called us with the exuberance of Christmas kid… and I don’t blame him. 1Net is now connected to a cloud server and talks to the Flight Operations Cloud. A couple little secrets – you have to see their real-time, airborne, advertising, QR code generator and be sure to enter the make-your-own-advert-and-win-a-Galaxy contest. Such creative solutions… go there!

TriaGnoSys
Booth#: 935
Contact: Axel Jahn e: axel.jahn@triagnosys.com Cell: +49.172.292.8125
Product/Services: TriaGnoSys will discuss the development of its ‘one-box-wonder’, the small, lightweight GSMConneX. It is used to provide mobile phone and Wi-Fi connectivity, as well as for the wireless streaming on IFE content. Importantly, TriaGnoSys will be discussing the airline customers that already use GSMConneX, and the prospects for the coming year.

VT Miltope
Booth#: 1822
Contact: Jeff Drader e: jdrader@miltope.com Cell: +1.949.278.5856
Product/Services: Miltope’s family of network products offer the required functionality necessary to create custom airborne networks similar to how office networks are created. Our products optimize the combination of interfaces and computing resources to meet operational, spatial, and functional requirements of simple to complex airborne systems at minimum cost. Products include servers, Ethernet switches, wireless access points, TWLU aircraft to ground wireless bridging, ARINC 744 network printers and ARINC740 printer, control panels, and data storage devices.

Zodiac Inflight Innovations
Booth#: 1400
Contact: Harry Gray e: hgray@imsco-us.com Cell: +1.714.683.3793
Product/Services: We are showcasing our latest developments of RAVE, the only IP-safe passenger-centric IFE system. System demonstration capabilities include business class and economy class integrated seats from Zodiac Aerospace. In addition, we have some new connectivity options that we are excited to discuss.

With the rise of mobile everything, the airlines have a pretty sweet market opportunity to capture all the mobile connectivity of their airport secured and flying passengers, and eventually, turn that four-hour-market-lockup into purchasing power. The beginning is bound to be the email, tweeting, talking, and texting that is the first sign of this ‘mobile disease’ and from what we see, it is just the beginning. Recent studies have shown some reluctance of US purchasers to get on board, but that is probably a fallout of the focused hacking and lack of chipped credit cards… but it is an inevitability. In fact, there may even be an opportunity to pay-for-no-commercials, a concept that Apple is trying to fly.

Back to our subject: we got an idea for this topic and we found an OnAir Infographic in our email that tied nicely to the subject. As you may know, we love info graphics because they tell a complete story in pictures and numbers (few words) and are a data lover’s dream come true. Be sure to download the latest OnAir infographic. There’s an infographic lesson here and we think the OnAir folks got it right.

Back to the news release: “Does your airline let you tweet, text and talk? OnAir’s customers do. We offer passengers seamlessly connected journeys, year round, wherever you’re headed. Download our new infographic, with lots of facts and figures, from here. At least 70% of passengers carry a smartphone and people check their phones on average 150 times a day. So why not on a plane? When both GSM and Wi-Fi are available, 80% prefer using Mobile OnAir for emailing, text messages and calls. People use Internet OnAir, the Wi-Fi hotspot, for tweets and Facebook updates, to check the news and for travel bookings – 94% of passengers bring at least one personal electronic device onto the plane, so OnAir Play provides inflight entertainment direct to your own phone, tablet or laptop. For more information: Follow OnAir on LinkedIn. Watch OnAir on YouTube, Look at OnAir on Flikr ”

Aside from the marketing hyperbole, the OnAir folks see the inflight connectivity market developing, and communication is the first phase of this market opportunity in the sky. Aurélie Branchereau-Giles – Director, PR & Communications told IFExpress: “OnAir sets the benchmark for global inflight connectivity services, with 50 customers on five continents. We are the only provider to offer consistent global coverage for both inflight GSM and Wi-Fi, thanks to regulatory approvals from over 90 countries, 350 roaming agreements, and by using Inmarsat’s I4 satellite networks. Our products enable passengers to use their own mobile phones, smartphones, tablets and laptops in exactly the same way as they do on the ground, either through the onboard GSM network or the onboard Wi-Fi hotspot. The products are available as line-fit or retrofit for all commercial aircraft, as well as government, VIP and business jets, and ships – check out the inforgraphic for the whole story.”

Next, we wanted to let our readers know that Lumexis has a new VP Sales, Jonathan Norris. Lumexis Corporation recently announced that Jonathan Norris, highly regarded in airline industry circles for his lengthy experience in advanced aircraft cabin systems technology and extensive understanding of IFEC trends, has accepted the position of Vice President of Sales for the company. “Many of us have long known and respected Jon in his key management roles at Airbus and more recently with the APEX magazine activity,” said Doug Cline, CEO of Lumexis. “He brings a wealth of talent and experience in IFEC that clearly validates his independent assessment of our people and products. Everyone in our company is delighted that he will be joining our tight-knit team and we look forward to working closely with him to attain line-fit offerability with major OEMs in the near future and win new business from global airlines and leasing companies.” He should be onboard in the next couple weeks, one spokesperson told IFExpress. We expect he will be making many trips to Seattle and Tolouse.

Lastly, we heard that Inmarsat has announced passenger connectivity via the Inmarsat network and is serving passengers via Wi-Fi on Air China. Internet access took place on 3rd July, on an Air China Airbus A330 flying from Beijing to Chengdu. The aircraft used Inmarsat’s SwiftBroadband service provided by Inmarsat’s Chinese partner MCN. Check out the MCN website. The Inmarsat SwiftBroadband based cabin Wi-Fi connectivity allowed all passengers to access the Internet for web browsing, instant messaging and other applications. This capability is the result of the close cooperation between Air China and MCN, Inmarsat’s leading Chinese distributor. The Chinese aviation regulator, the Chinese Aviation Authority of China (CAAC), was also closely involved in the project from the start to ensure that all necessary approvals were in place for the system and Inmarsat service. What remains unknown to IFExpress is the manufacturer of the airborne Wi-Fi equipment… an MCN partner, we were told?

Satellite Beach, FL | May 20, 2013– Satcom Direct, provider of satellite voice, fax, datalink and Internet communications solutions, has signed an agreement with OnAir to be a value-added reseller for its GSM mobile phone service, Mobile OnAir, on VIP and business aviation aircraft.

OnAir is a leading provider of global in-flight connectivity services. It uses Inmarsat SwiftBroadband and offers consistent global coverage for in-flight GSM services through a unique network of regulatory authorizations from over 90 countries and more than 350 roaming agreements with mobile network operators.

By becoming a reseller of Mobile OnAir, Satcom Direct will enable business and corporate aviation passengers and crew to use their mobile phones in a similar manner as they do on the ground during flights in global regions that authorize mobile use during flight operations.

Mobile OnAir works in the same way as international roaming where the user turns on the phone and uses it, and all charges are included in the user’s standard mobile phone bill.

“We are excited to be working with OnAir to offer customers the ability to use their mobile devices for voice communications, text messaging and mobile data,” said David Greenhill, President of Satcom Direct. “Partnering with OnAir allows us to further support our growing international presence by providing GSM services to our customers travelling internationally in combination with our cockpit and cabin connectivity solutions.”

“It is beyond question that business jets must have connectivity: that discussion is over. As the leading global provider of connectivity, it is therefore our job to ensure our services are widely accessible,” said Ian Dawkins, CEO of OnAir. “Satcom Direct is one of the largest satcom providers in the industry and having it as a Mobile OnAir reseller provides a good opportunity for OnAir to reach further into the business aviation market.”

– Amjet Executive takes delivery of fully connected aircraft

EBACE, Geneva | May 21, 2013– Amjet Executive SA is the first Falcon 7X operator to have OnAir’s inflight mobile phone and Wi-Fi products linefit installed on Dassault’s flagship aircraft.

OnAir announced the availability of Mobile OnAir and Internet OnAir as catalogue options on the Falcon 7X at MEBA, in December 2012. The connectivity services on the European business jet operator’s brand new aircraft were activated on 1 May 2013.

Amjet Executive, which is exhibiting one of its aircraft at EBACE, provides charter services from its Geneva-based office. It also manages the operations and maintenance of aircraft on behalf of owners. The company took delivery of the Falcon 7X, registered SX-JET, from Dassault’s facility in Little Rock, Arkansas, on 26 April.

“It is certainly a pleasure to fly on our aircraft, but it must also be productive time. Your office needs to go with you and an integral part of that is being able to stay in touch, both by phone and email, as if you were on the ground,” said Captain Abakar Manany, Chairman of Amjet Executive SA. “We selected OnAir because it is the only company that can provide both GSM and Wi-Fi connectivity for business jets, everywhere in the world.”

Mobile OnAir enables business jet passengers to use their mobile devices exactly as on the ground. It works in the same way as international roaming: simply turn on your phone and start using it. All charges are included in the user’s standard mobile phone bill, making the payment process both simple and transparent.

Internet OnAir creates a Wi-Fi network in the aircraft, providing Internet access through any Wi-Fi-enabled device, including smartphones, tablets and laptops.

“Just five months after our linefit agreement with Dassault, we are now announcing the first delivery. It shows both the high level demand for inflight connectivity in the business jet market and that we deliver on our promises”, said Ian Dawkins, CEO of OnAir. “More than ever, given the economic climate, a business jet has to be a quantifiable business tool. Passengers must be able to work during the flight. For that to happen, they need to be able to use their mobile phones and laptops as if they were at their desks. That is what OnAir delivers.”

Geneva, Switzerland | May 13, 2013– OnAir has applauded the success of the Solar Impulse project, which is pushing the boundaries of solar-powered flight. The team is currently flying from the West Coast of the US to the East Coast.

“I am thrilled the Solar Impulse journey across the US is going so well,” said Ian Dawkins, OnAir CEO. “This is the type of innovation that determines the future of air travel. It requires skill, hard work and, above all, determination. I am particularly pleased we are doing our bit by providing the satellite technology for Solar Impulse’s connectivity.”

OnAir, the leading provider of inflight connectivity for airlines and business jets, supplies the Solar Impulse team with SwiftBroadband satellite technology. It includes the ground infrastructure, specifically designed, with Swisscom, to ensure global air-to-ground communications for the aircraft whenever and wherever it flies.

The ultimate aim of the Solar Impulse project is to fly the first solar-powered aircraft around the world. The flight is scheduled for 2015.

OnAir’s connectivity products allow passengers to use their phones, tablets and smartphones during flights, over its onboard mobile phone and Wi-Fi networks.

Aircraft Interiors Hamburg | April 9, 2013– Saudia is expanding its inflight connectivity programme on routes between the kingdom of Saudi Arabia and most of Saudia worldwide destinations. This comes after Saudia has been providing OnAir’s GSM and Wi-Fi on its A330s for nearly three years.

Saudia’s passengers have taken to social media to say how much they value staying in touch with family, friends and colleagues, updating social media and surfing the Internet during flights. Comments have included: ‘Thanks, it’s very good because it’s easy to use’; ‘I used my mobile on a flight today: excellent’; and, ‘Awesome: keep going’.

Saudia’s new A330s, which will be delivered throughout this year and next, will be equipped with Mobile OnAir and Internet OnAir. They will join the A330s already flying with OnAir connectivity, bringing the total to 12. The airline’s existing and planned fleet of 20 B777-300ERs will also have OnAir’s GSM and Wi-Fi services fitted, enabled by the Thales TopConnect solution. Both fleets will use Inmarsat’s SwiftBroadband, the only satellite network designed specifically to provide consistent global coverage.

“Our experience has shown very clearly that passengers want to be able to use their phones, tablets and laptops to stay in touch during flights. That alone is a good enough reason to provide connectivity more widely because we value customer satisfaction very highly”, said Mr. Tarik Sindi, VP Marketing & Product Management of Saudia.

The Connected Aircraft
OnAir is building on its heritage of passenger connectivity by optimizing the use of inflight connectivity pipe, providing applications for cabin crew and the cockpit which help streamline airline operations.

“The future of connectivity is very exciting. There is much more to it than connectivity for the passenger”, said Ian Dawkins, OnAir CEO. “Airlines run highly automated, complex IT systems. However, the interface between the crew and the ground relies heavily on paper. That is outdated, slow, inefficient and expensive. We help airlines utilise their IT better, using the connectivity pipe to make operations much more efficient.”

Aircraft Cabin Systems
Booth: 6B18
Contact: Ben Ludlow
Telephone: + 1 425 629 4129
Email: ben@aircraftcabinsystems.com

ACS will be debuting our new overhead retractable monitors in 9.7” and 12” sizes. The new ACS retractable monitors are a direct replacement for the existing retractable systems for A320 aircraft. Considering the frequency of removals and high cost of repairs to the old systems, making the switch is easy. ACS’ patented design allows us to offer a 50,000 operational cycle guarantee and a 5 year warranty.

Astronics
Booth: 6C40
Contact: Dennis Markert
Email: dennis.markert@astronics.com
Telephone: +1 425 442 8195

Come see the latest innovations from Astronics in power conversion, intelligent power management, and distribution to passenger devices and IFE. Also included are the other Astronics divisions including aircraft lighting products, safety devices, aircraft interface devices, and test equipment.

Bose Corporation
Booth: 6A31
Contact: Hratch Astarjian
Email:Hratch_astarjian@bose.com
Telephone: +1 508 766 4075

Products at show: Bose will demonstrate the QuietComfort® 15 Acoustic Noise Cancelling® headphone and the A20® Aviation headset at its stand. The QuietComfort 15 is the best performing noise reduction headphone ever from Bose. The A20 Aviation headset is an active noise reduction, communication headset for the cockpit and offers an unmatched combination of noise reduction, clear communication and comfort.

digEcor
Booth: 6D39
Contact: Ben Fuller
email: bfuller@digecor.com
Phone: +1 801 691 7225

At the digEcor booth this year we’re excited to be launching our all-new low cost GLIDE IFE embedded system, a tape replacement solution, and our newest portable tablet dubbed the digEtab featuring the Samsung Tab 2 10.1. We’ll continue to tout our content services as well as introduce the industry to our new media management system. Being known as the traditonal portable IFE provider, we’re effectively evolving into a one-stop shop for all IFE needs and that will be on full display in Hamburg.

Gogo
Booth: 6A18
Contact: Steve Nolan
Email: snolan@gogoair.com
Connect with us at www.gogoair.com/international

Gogo will be showcasing its latest developments in global satellite technologies as well as focusing on its ground breaking wireless products including: Gogo Vision – Gogo’s wireless IFE solution; and Text and Talk – Gogo’s new text messaging and voice product.

Gogo is a global leader of in-flight connectivity and a pioneer in wireless in-flight digital entertainment solutions. Using Gogo’s exclusive products and services, passengers with Wi-Fi enabled devices can get online on more than 1,800 Gogo equipped commercial aircraft. In-flight connectivity partners include American Airlines, Air Canada, AirTran Airways, Alaska Airlines, Delta Air Lines, Frontier Airlines, United Airlines, US Airways and Virgin America. In-flight entertainment partners include American Airlines, Delta Air Lines, Scoot and US Airways.

IFPL
Booth: 6C10
Contact: Neil Thomas, Business Development Manager
Mobile: +[44] (0778) 698 7454

We have brought airlines the hardware to enable the payment system of the future. Our Near Field Communication in-flight payment technology eases payment and therefore increases airline’s ancillary revenue generation. In addition, it can provide destination e-vouchers to the passenger so not only Improves the passenger experience, but also the operator’s revenue.

We also have other innovative products that the pioneering team at IFPL have developed; our brilliant Breakaway jack has no moving parts, offering minimized headphone operating cost for these cost-critical times; and our maintenance saving / time saving Self-Testing jack – we don’t need to tell you that if you are saving time you are also saving money!

KID-Systeme GmbH
Booth: 6B30, Hall B6
Contact Maren Münte
Email: Maren.muente@kid-systeme.com
Telephone: +49 40 743 71245

KID-Systeme GmbH, a hundred percent Airbus subsidiary, is well established in the industry since 1999. Focused on cabin electronic systems, KID started their business with their innovative In Seat Power Supply System. With a permanent development of its product portfolio KID is able to offer complete cabin system solutions in the field of Connectivity, such as mobile telephony and Internet access on board with the passengers own devices and In Seat Power. KID-Systeme GmbH is still on the cutting edge of the industry and is able to install their products in every type of passenger aircraft.

Lufthansa Systems
Booth: 7A7
Contact: publicrelations@lhsystems.com
Telephone: +49 69 696 90776

Lufthansa Systems adds new functionalities to its wireless IFE system BoardConnect. For the first time the new features were presented at the AIX 2013. In addition to accessing on-demand audio and video as well as information about their destination, passengers can now read electronic magazines by using the eReader functionality of BoardConnect. System maintenance will be further improved through the use of a so-called maintenance front-end.

Unlike conventional in-flight entertainment systems, BoardConnect does not require any complicated wiring for each seat. Instead, it works with a regular WLAN based on the established WiFi standard, meaning that just a few access points need to be installed in the cabin. This makes it possible for the first time to offer passengers an extensive range of information and entertainment on short- and medium-haul aircraft such as the Airbus A320 family and the Boeing 737. Since BoardConnect is lighter than conventional IFE systems, airlines can also achieve considerable fuel savings with it.

Lumexis Corporation
Booth: 6E40
Contact: Doug Cline, CEO
Email: dcline@lumexis.com
Mobile: + 1 714 813 8550

Lumexis will be demonstrating the leading-edge FTTS® system with its next-generation seat displays, and will be introducing its highly advanced FTTS Second Screen™.

OnAir
Booth: 6D38
Contact: Charlie Pryor
Email: charlie.pryor@leidar.com
Telephone: +44 7958 975 667

As well as issuing a number of stories about new customers and extensions of existing customer agreements, OnAir will be talking about the Connected Aircraft 3.0. This is the next stage in the development of the connectivity market, building from passenger communications to incorporate cabin crew and cockpit applications which will help streamline airline operations.

Panasonic Avionics
Booth: 6C20
Contact: Rebecca Atchison
Email: Rebecca.Atchison@panasonic.aero
Mobile: +1 949 421 8529

At this year’s Aircraft Interiors Expo, Panasonic Avionics will showcase ways to amplify your brand, foster passenger loyalty, and generate more revenue. Check out our latest designs that deliver smaller, lighter systems, and witness firsthand how we are building business platform solutions that deliver more opportunities for you and your passengers.

Thales
Booth: 6A30
Contact: Lori Krans
Email: lori.krans@us.thalesgroup.com
Tele: +1 949 923 0976

Key Booth highlights: Thales will feature several new seat configurations with production TopSeries AVANT® equipment. Key announcements focus on three new partnerships tied to connectivity and advanced system applications. Innovations cover an end-to-end, home to hotel, connected passenger experience, and a first time ever shown, immersive seat that embraces more futuristic capabilities designed around passenger comfort. Come visit!

Thompson Aerospace, Inc.
Booth: 5E51
Contact: Mark Thompson, President/CEO
Email: markthompson@thompsonaerospace.com
Mobile: +1 949 690 8668

Thompson Aerospace will be showcasing their 1Net product. 1Net provides an Intelligent Aircraft for a Connected World, Accelerating Business Innovation for Airlines. The key aspect is Cabin Marketplace Enabler, to allow Airlines to monetize the passenger experience. 1Net provides the same levels of passenger satisfaction and revenues as the Internet.

TriaGnoSys
Booth: 6D40
Contact: Charlie Pryor
Email: charlie.pryor@leidar.com
Telephone: +44 7958 975 667

TriaGnoSys will be launching AeroConneX+. It is the latest in the company’s series of connectivity hardware solutions. It builds on the highly successful GSMConneX solution, that provides both GSM and Wi-Fi in a single box, enabling service providers to extend the connectivity solutions they provide passengers, as well as to cockpit and cabin crew. It also has the potential to incorporate machine-to-machine communications to make the maintenance process more efficient.

VT Miltope
Booth: 6B49
Contact: Markus Gilges
Email: mgilges@miltope.com
Telephone: +44 7793 758755

On Display: In addition to printers, servers, and Ethernet switches, VT Miltope will be exhibiting the latest in wireless products featuring developments of a cellular + Wi-Fi™ ground link (product: cTWLU) and an IEEE 802.11ac wireless access point (product: nMAP2).

Zodiac In-Flight Entertainment (formerly The IMS Company)
Booth: 6B20 (Hall B6
Contact: Harry Gray, Vice President Sales and Marketing
Mobile: +1 714 683 3793

Zodiac In-flight Entertainment (formerly The IMS Company) has provided innovative solutions for the aviation industry for over 17 years.

RAVE (winner of the 2011 Crystal Cabin Award) is on display and provides the latest innovation for Audio/Video On Demand (AVOD). Our (patented) seat-centric system architecture provides for a simple installation and operation, and the highest reliability of any in-seat design.

The system is fully certified and flying today on over 30 aircraft providing state-of-the art features, as well as a system that is about one-half the weight, power and price of the traditional IFE systems available today.

– Inflight GSM and Wi-Fi on 27 aircraft

Geneva, Switzerland | April 2, 2013– Philippine Airlines (PAL) has become OnAir’s Fiftieth Connectivity Customer.

PAL is the first airline from the Philippines to offer its passengers both GSM and Wi-Fi Internet, giving them the choice to call, text, tweet, email and surf the Internet as they fly across Philippine Airlines’ extensive network in Asia Pacific, Australasia and U.S.

PAL is expanding fast, growing its route network, as well as building up and renewing its fleet. A major pillar of its state-of-the-art passenger experience is inflight connectivity. After a thorough market evaluation, PAL selected OnAir’s joint GSM and Wi-Fi service, the first combined service flying since 2010.

“As a leading airline, it is clear we must enable our passengers to remain in touch during flights. It is an absolute requirement for today’s travellers in providing the very best service,” said Ramon Ang, President of Philippine Airlines. “The two most important criteria to us and for our passengers are to have a service that is global and of high quality wherever we fly, and a flexibility to suit the needs of all passengers.”

Mobile OnAir and Internet OnAir will be retrofitted on Philippine Airlines’ Airbus A330-343 and Boeing B777-300ERs, starting next month, and the global GSM and Wi-Fi service is expected to be launched from mid-year.

“Passengers use of the inflight GSM and Wi-Fi networks mirrors behaviour on the ground, which is why having both is so important,” said Ian Dawkins, OnAir CEO. “When both GSM and Wi-Fi are available, over 80% of passengers use GSM. Simply turn on your phone or tablet and use it for calls, text messages, emails, updating Facebook and Twitter, as well as the Internet. No need to enter your credit card details because the costs are included in your mobile phone bill, as with international roaming. People typically use the Wi-Fi for business. It is more suitable for heavier email and Internet usage. We give passengers the choice.”

Philippine Airlines can provide consistent connectivity on all its flights because of OnAir’s unique coverage. It has regulatory approvals from over 90 countries, as well as roaming agreements with more than 350 mobile network operators. Also, OnAir uses Inmarsat’s SwiftBroadband network, the only one designed specifically to provide worldwide satellite coverage.

Meba, Dubai | December 11, 2012– OnAir continues to expand its network of completion centers, with the addition of Boeing Business Jet (BBJ) specialist PATS Aircraft Systems. The first joint project is the installation of Mobile OnAir on a Boeing 737-900ER BBJ, due for delivery in the first half of 2013.

“The list of our completion center partners is growing by the month, making it easier and easier for business jet owners and operators to equip their aircraft with our inflight connectivity technology,” said Ian Dawkins, CEO of OnAir. “We aim to choose those with particular expertise and skills to suit the needs of this market; in this case, PATS Aircraft Systems is one of a handful of designated BBJ Service Centers. As you’d expect, the VIP market is an early adopter of inflight connectivity: business never stops, so VIPs have to remain in touch at all times, including during flights.”

“We are seeing a high demand from VIP jet operators for inflight connectivity”, said John Eichten, SVP for Sales & Marketing at PATS Aircraft Systems. “PATS prides itself on finding innovative and industry leading ways to satisfy our customer’s requirements and our partnership with OnAir is a good example of that. As a supplier of products and services to all aircraft OEMs, PATS also has a distinct culture focused on customer service, a value which OnAir also exemplifies through in-service support of our collective customers worldwide.”

Meba, Dubai | December 10, 2012– OnAir’s inflight connectivity is, for the first time, now a linefit option for buyers of Dassault’s iconic Falcon 7X. The first Mobile OnAir and Internet OnAir equipped Falcon 7X will be available for delivery in 2014 and owners may linefit either or both services.

The Falcon 7X, which has been in service for five years, is Dassault’s flagship business jet. Over 150 are currently in service, and the 200th is due for delivery in 2013. Since its launch in 2007, the Falcon 7X’s cabin has undergone regular developments to ensure it continues to exceed owners’ and passengers’ needs and expectations.

OnAir offers the most complete passenger communications solutions ever deployed on a large-cabin long-range business jet, all of which can now be installed during production. The airborne system, GSMConneX, designed and produced by TriaGnoSys, consists of just two lightweight units. It is fully compatible with any SwiftBroadband-capable satcom system.

Mobile OnAir enables business jet owners, their guests and the crew to make and receive calls, text messages and emails, as well as surf the Internet using their mobile phones. It works in the same way as international roaming: simply turn on your phone and start using it. All charges are included in the user’s standard mobile phone bill, making the payment process both simple and transparent.

Internet OnAir creates a Wi-Fi network in the aircraft, providing Internet access through any Wi-Fi-enabled device, including smartphones, tablets and laptops.

“Business moves so quickly that being disconnected when flying is no longer an option for our customers. We have developed the Falcon 7X’s cabin options to offer the best possible connectivity available today,” said Eric Monsel, Vice President of Programs for Dassault Falcon.

“OnAir is leading the global inflight connectivity market”, said Ian Dawkins, CEO of OnAir. “Our products are already available as linefit on many commercial aircraft, as well as being available for a range of business jets. By making OnAir available as a linefit option on the Falcon 7X, Dassault is clearly setting the pace for inflight connectivity on business jets.”

Dawkins continued, “OnAir is ideal for Dassault’s customers because it is simple to use. What could be easier than turning on your phone? You have access to all your contacts, you use your normal number and no one need know where you are.”

Axel Jahn, Managing Director of TriaGnoSys, said, “Our hardware is ideal for aircraft of all sizes though it is particularly appropriate for business jets. We designed it to be very simple to install, with unrestricted mounting options, meaning it can go anywhere on the plane. And the combined equipment weighs less than 15kg, making it the smallest, as well as the most comprehensive, inflight connectivity hardware available.”

– OnAir connects passengers to family, friends and work

Geneva, Switzerland | November 19, 2012– Passengers on Wednesday’s historic first flight of Qatar Airways’ Boeing 787 Dreamliner sent text messages, emailed, tweeted, updated social media accounts and used the Internet throughout the journey. The plane is the first B787 with inflight connectivity. It is provided by OnAir, delivering both Wi-Fi Internet and mobile phone access to passengers.

There were nearly 100 passengers on the 13 hour flight from Seattle to Doha. There were over 50 Internet sessions, using a total of 1,250MB of data, with the average usage per session being around 22MB. The mobile phone network was used by nearly 75 phones. 340 text messages were sent and nearly 50MB of mobile data was used.

Comments from passengers were very positive and many of them enjoyed live tweeting throughout the flight, particularly sending pictures of the meals and the aurora borealis.

Mobile OnAir has already been in operation on Qatar’s A320 fleet for three years, enabling passengers to use their mobile phones and smartphones on flights in Africa, Europe and the Middle East.

“Qatar’s passengers are used to staying in touch with friends and family using OnAir: access to connectivity is now an integral part of any inflight experience,” said Ian Dawkins, CEO of OnAir. “This is the first of Qatar’s B787s and OnAir will be on the entire fleet. These are the most modern aircraft being operated by an airline that prides itself on the highest levels of passenger services. It confirms why OnAir is leading the global inflight connectivity market.”

Qatar’s Dreamliner will enter commercial service on Tuesday 20 November. Qatar Airways has 60 B787s on order, all of which will be equipped with OnAir connectivity.

Using OnAir connectivity
OnAir inflight connectivity is very simple for passengers to use. Internet OnAir creates an onboard Wi-Fi hotspot that can be accessed by any Wi-Fi-enabled device, including smartphones, tablets and laptops. As with any other hotspot, users pay by simply entering their credit card details when prompted. Mobile OnAir delivers a GSM mobile network. It works in the same way as international roaming, with costs being included in passengers’ monthly bills.

Passengers can use OnAir connectivity on over 14,500 flights each month, to over 510 cities in over 110 countries across Africa, Asia, Australasia, Europe, the Middle East and South America. OnAir is available for all aircraft types, from the smallest business jets to the largest commercial airliners; nearly half the world’s A380 fleet is equipped with OnAir connectivity.

– Distribution deal with Honeywell Aerospace puts OnAir at the forefront of inflight connectivity.

NBAA 2012, Orlando FL | October 30, 2012 -– Today, OnAir and Honeywell (NYSE: HON) signed an agreement making OnAir the distributor of Inmarsat’s Global Xpress Ka-band aircraft connectivity services to the business and general aviation segment. The five-year agreement gives passengers access to high-speed, in-flight wireless broadband. Geneva-based OnAir already distributes this technology to commercial airlines.

“Today OnAir is the only connectivity supplier providing Global Xpress Ka-band to the entire aviation space, both the commercial and business sectors,” said Ian Dawkins, OnAir CEO. “This contract reflects a revolutionary trend that the passengers are demanding – to use their devices in the sky just as they do on the ground. It is essential to be at the forefront of providing the passengers and crew with what they need: inflight connectivity.”

Global inflight connectivity: crossing boundaries

OnAir provides the technology that allows airlines and business jet passengers worldwide mobile connectivity to make calls, browse online and text from the comfort of their aircraft seat just as they would on the ground.

OnAir’s in-flight mobile phone and Wi-Fi products can be used across the world, over both land and water. OnAir has a unique network of regulatory authorizations from over 80 countries and more than 350 roaming agreements with mobile network operators.

“By partnering with OnAir, we’ll be able to meet their increasing needs for better connectivity and offer more expanded services so passengers and crew can be better connected, informed and productive,” said Carl Esposito, Vice President, Marketing and Product Management for Honeywell Aerospace.

Inmarsat Global Xpress Ka-band will be available to all business and general aviation aircraft types from early 2015.

– Emirates sets yet another inflight communications record

Dubai | October 3, 2012– Emirates offers the world’s first inflight mobile phone service onboard an A380 aircraft; setting yet another record for inflight communications. In partnership with Emirates connectivity partner, OnAir, passengers aboard Emirates’ A380 aircraft will now be able to stay in touch via phone calls or through the mobile data link on their personal devices with their family, friends and colleagues while inflight. The service is in addition to the OnAir WiFi service already available on Emirates A380 aircraft.

Emirates has long set the industry standard for the latest inflight innovations and connectivity; including:
1993: First airline to equip entire Airbus fleet with in-flight phones.
1994: First airline to equip entire Airbus fleet with in-flight fax machines.
2003: First airline to offer live BBC text news headlines on its aircraft.
2006: Personal in-seat email and SMS installed throughout the fleet, in all classes.
2008: First airline to offer onboard mobile telephone services in collaboration.
2011: Emirates launches Wi-Fi internet access on A380 in conjunction with OnAir

The OnAir system allows passengers to use their own mobile phones to make and receive phone calls and text messages from Emirates A380 aircraft inflight, just as they would on the ground, using EDGE/GPRS connections through their mobile service provider. Emirates first A380 equipped with the full suite of OnAir connectivity departed from Dubai international Airport to Munich International Airport on 2 October and the first recorded A380 inflight call was placed to China while the aircraft cruised at 11,500 metres flying across the Gulf.

“Our goal on every flight is to exceed our passenger’s’ expectations. We believe that exceeding expectations should not only apply to our Cabin Crew’s award-winning inflight service and our SKYTRAX ‘World’s Best Airline Inflight Entertainment’ ice system, but also to our passenger’s desire to stay in touch while travelling,” said Patrick Brannelly, Emirates Vice President Corporate Communications Product, Publishing, Digital and Events.

“Beginning in 1993 with first passenger satellite phone service to last year with our A380 Wi-Fi system, Emirates has always taken the approach that providing the latest in inflight service and connectivity is a key part of our passengers’ journey. Emirates continues to invest in the most innovative technology possible and promises to keep pushing the boundaries of the inflight innovation for the benefit of our passengers.”

Emirates is the largest A380 operator in the world and has now carried more than 10 million passengers flying more than 150 million kilometres since the double decker was introduced to its fleet in August 2008. The airline’s A380 operations is supported by more than 3,000 dedicated cabin crew, and Emirates’ state-of-the-art facilities at Dubai International Airport will soon be augmented by the opening of the world’s first dedicated A380 terminal early next year. The OnAir mobile system will be available on all future A380 deliveries and will be retro-fit to Emirates current fleet of 25 A380 aircraft. For more information about Emirates’ inflight communication.

APEX EXPO, Long Beach, CA | September 18, 2012– Garuda Indonesia`s long-haul passengers will have access to OnAir’s inflight mobile phone and Wi-Fi services, for emailing, text messages, updating social networks, phone calls and Internet access. The services, which allow passengers to use their own personal electronic devices, will be launched later in 2012.

Garuda, Indonesia`s national carrier, will install both Mobile OnAir and Internet OnAir across its fleet of 28 A330 aircraft, which serves destinations across Asia, the Middle East and to Europe. Garuda’s existing A330s will have the OnAir equipment retrofitted, with the first installation in November; the hardware will be linefitted to the 21 new aircraft on order.

OnAir’s services are available everywhere in the world, thanks to over 80 regulatory approvals and around 350 roaming agreements with mobile network operators; combined with Inmarsat’s worldwide satellite networks, OnAir provides consistent global coverage. OnAir currently uses the SwiftBroadband network and is also a Distribution Partner for Global Xpress, Inmarsat’s Ka-band network that will be available from 2015.

“Garuda Indonesia is a highly respected and long-established airline in Asia Pacific, so the fact that OnAir has been selected to provide its passenger connectivity after a thorough analysis underlines the strength of our connectivity solutions,” said Ian Dawkins, CEO of OnAir. “Connectivity is now a must-have for any airline wishing to offer the most up-to-date cabin services.”

– Singapore Airlines has launched SwiftBroadband-based passenger connectivity services on an initial 14 A340, A380 and B777 aircraft, with full roll-out on the current fleet within two years
– Programme allows passengers to use their Wi-Fi and GSM/GPRS-enabled smartphones, tablets and laptops PCs for Internet access, email, Instant Messaging and SMS messaging
– SwiftBroadband is trusted by airlines around the globe for reliable and consistent high data rate IP-based satcoms services, supporting communications and applications for both passengers and airlines.

LONDON and LONG BEACH | September 18, 2012 — APEX EXPO (Booth 1231) – Inmarsat (LSE:ISAT.L), the leading provider of global mobile satellite communications services, announced that Singapore Airlines will provide Wi-Fi and GSM passenger connectivity on its long-haul fleets, using OnAir’s connectivity services operating over Inmarsat’s SwiftBroadband.

Following an introductory launch earlier in the year, inflight connectivity is now available on 14 Singapore Airlines aircraft, including all five Airbus A340-500s which are deployed on the world’s longest non-stop flights, between Singapore and both Newark and Los Angeles, as well as on Airbus A380-800s. It will also be available on the airline’s Boeing B777-300ERs.

Inmarsat SwiftBroadband is specifically designed to provide reliable and ubiquitous high data rate IP-based satellite communications coverage, to enable inflight connectivity for airlines and their passengers across the world. SwiftBroadband already delivers multiple channels of IP communications to aircraft and Inmarsat will continue to evolve the service in terms of bandwidth and applications in the coming months, further enhancing the business benefits of SwiftBroadband and giving its airline customers the competitive edge.

David Coiley, Inmarsat Vice President, Aviation, said, “Inmarsat welcomes Singapore Airlines as a SwiftBroadband customer. Singapore Airlines is one of the most prominent architects of the modern in-flight experience. The fact that this industry leader selected SwiftBroadband is a great testament to what can be achieved, now, with this much-trusted platform. Among the key strengths of SwiftBroadband are the consistency and reliability of the service, and its ubiquity, enabling passengers on SwiftBroadband-enabled aircraft to get connected wherever they are in the world. It sounds obvious to say, but airlines want to provide the same level of service wherever they are flying. Secondly, SwiftBroadband provides the optimum balance between quality of the passenger experience, and the best investment case for the airline.”

– Asia Pacific carriers select SwiftBroadband for passenger Wi-Fi connectivity supplied by Inmarsat partner, OnAir – ANA to deploy new in-flight Wi-Fi service on internation routes from mid-2013 – Cebu Pacific Airway to provide internet services on its Airbus A330 fleet

London, United Kingdom | July 10, 2012/PRNewswire/– Inmarsat , the leading provider of global mobile satellite communications services, today announced that SwiftBroadband(TM) will be deployed as the satellite backbone for inflight internet services on two airlines in the Asia Pacific region.

Japanese air carrier ANA will deploy SwiftBroadband on its international routes from mid-2013. ANA is one of Japan’s leading airlines and a member of the Star Alliance. From next year, Inmarsat-enabled wi-fi services will be available on all the airline’s international routes, which mainly serve American and European destinations.

The SwiftBroadband service is being provided by Inmarsat distribution partner OnAir, which will deploy its ‘Internet OnAir’ wi-fi capability in each aircraft. The agreement initially covers 28 aircraft, made up of a mix of Boeing 777-300ERs and Boeing 767-300ERs.

OnAir is also providing inflight connectivity for Cebu Pacific Air, the Philippines’ largest flag carrier and the first low cost carrier (LCC) in Southeast Asia. Starting with deployment in its Airbus A330 fleet, it will roll out Internet OnAir to passengers during 2013. The airline also has the option to install wi-fi on its fleet of Airbus A320 aircraft, for short haul flights, in the next phase.

Once in service, Cebu Pacific passengers will be able to access the Internet while in-flight and make calls using Voice over IP (VoIP) applications via wi-fi enabled devices, including Android(TM) phones and tablets, iPhone®, iPad®, Blackberry®, and laptops. Manilla-based Cebu Pacific Air will be the first long-haul LCC in South East Asia to provide inflight internet access.

Ian Dawkins, CEO of OnAir, commented: “The decision by these airlines to select Internet OnAir is a strong indication of their shared vision and support for our global inflight connectivity solutions. It is clear that the SwiftBroadband-based service continues to deliver the best-in-class solution by providing what passengers want, at the right price, and with connectivity that is consistent across the globe.”

Ronald Spithout, President of Inmarsat’s Enterprise business unit added: “Both ANA and Cebu Pacific Air are highly-respected airlines that have committed to SwiftBroadband, alongside Emirates, Etihad Airways, Qantas, Qatar Airways, Singapore Airlines and Virgin Atlantic. This is a significant endorsement of the ability of SwiftBroadband to deliver inflight data connectivity for passengers, with a service quality commensurate with a world-class operator.”

SwiftBroadband is the most successful broadband data solution in the airline industry, with over 2,500 aircraft systems operating on routes all over the world. It provides services to both cockpit and cabin, delivering multiple simultaneous channels of IP data to support internet browsing, Virtual Private Networks, email, telephony, VoIP, and text messaging.

– First LCC in Southeast Asia to offer Wi-Fi

Manila, Philippines | July 3, 2012– Cebu Pacific Air (PSE: CEB), the Philippines’ largest flag carrier, will provide the OnAir Internet service to passengers in its Airbus A330 fleet starting in 2013. The airline also has the option to install Wi-Fi on its fleet of Airbus A320 aircraft, for short haul flights, in the next phase.

Once Internet OnAir is in service, Cebu Pacific passengers will be able to access the Internet during flights and make calls using Voice Over IP applications, using their Wi-Fi enabled personal electronic devices, such as Android™ phones and tablets, iPhone®, iPad®, BlackBerry®, and laptops. Cebu Pacific’s A330 fleet is scheduled to have Wi-Fi installed mid-next year, in time for the airline’s initial deployment of long haul services. CEB’s A330 fleet, planned for introduction in the third quarter of 2013, will allow Cebu Pacific to provide direct, non-stop flights to regions within the aircraft’s 11-hour flying range including the Middle East, Australia, parts of Europe and the U.S.

Manila-based Cebu Pacific will be the first long-haul, Low Cost Carrier in South East Asia to provide inflight Internet access.

“Cebu Pacific has a highly social community of over 600,000 likes on Facebook and over 380,000 Twitter followers. We are very happy to provide our guests with the convenience of online connectivity while in-flight. CEB can now engage passengers through innovative web-based solutions that will further enhance their flying experience with us,” said Candice Iyog, CEB VP for Marketing and Distribution.

“Cebu Pacific’s focus on social media makes inflight connectivity an obvious option, both so that passengers can stay connected throughout their journey, and so the airline can continue reaching its passengers,” said Ian Dawkins, CEO of OnAir. “Cebu Pacific is OnAir’s first low-cost, long-range Wi-Fi client in Asia. As the air transport market develops, we expect to see more LCCs operating long-haul routes and there is no doubt they will want to provide connectivity.”

OnAir’s use of Inmarsat’s SwiftBroadband, combined with the most extensive network of regulatory approvals and roaming agreements, means its services are available around the world.

Tokyo and Geneva | June 22, 2012 — ANA today announces that from summer 2013, Wi-Fi will be available on its international routes. The service will initially be made available on ANA B777-300ER and B767-300ER fleets serving ANA’s international network. The OnAir Wi-Fi service, ‘Internet OnAir’, will work in the same way as a Wi-Fi hotspot on the ground.

Tetsuo FUKUDA, Senior Vice President of CS & Products Services and Innovations, ANA commented on the launch: “ANA is delighted to announce the launch of OnAir Wi-Fi on its international routes. The service will offer passengers a new inflight experience, giving them the flexibility and choice they deserve. We look forward to working with OnAir on this project. OnAir has a wealth of experience in handling large scale fleet programs and delivering end-to-end connectivity solutions for multiple aircraft types.”

Ian Dawkins, CEO of OnAir commented: “ANA is a world-class airline, recognized for the high quality of its service. ANA’s decision to choose OnAir’s SBB-based Wi-Fi product demonstrates that the combination of OnAir and SBB is the best solution for passenger connectivity and cements OnAir’s position as the benchmark for global inflight connectivity solutions.”

Internet OnAir provides consistent global coverage, with a combination of over 80 regulatory authorizations, as well as its use of Inmarsat’s I4 SBB network.

It is certainly true today that the inflight connectivity market is developing very quickly and we are starting to see the beginnings of what it will look like when it does all settle down. Also clear is the fact that there will come a time when inflight connectivity is provided on most commercial aircraft. The conversations we have with airlines have shifted in the past eighteen months from ‘let’s try inflight connectivity on one aircraft’ to ‘when can we have it across our entire fleet?’ In fact, it is hard to imagine future aircraft being developed without passenger connectivity, in the same way that embedded IFE is currently a standard option for long-haul aircraft. Consequently, OnAir is now available for most aircraft types flying today, from the Airbus A320 family and Boeing 737, to A380s. Further, customers come from all parts of the industry. For example, OnAir has as customers, long-established full-service flag carriers, new airlines from emerging countries, and low-cost carriers, which represent countries worldwide. The point is that connectivity isn’t confined to one area of the industry, or to one region. It is universal!

The crux of the discussion, though, is around how passengers actually want to use the service and pay for it. The first thing we do know is that when both WiFi and a GSM mobile phone network are available, 97% of airline passengers choose to use the mobile phone network. The main reason is that it is very easy to use: simply turn on your phone and use it as you do on the ground; billing is similar to international roaming. As smartphones become more sophisticated and prevalent, and as more content is provided through low data apps and portals, usage is on the increase.

The ever-increasing penetration of smartphones around the world is one of the drivers of inflight connectivity usage. For example, the iPhone is currently the device used most over the OnAir networks.

Passengers around the world enjoy the benefits of inflight connectivity, and in particular, more and more airlines are offering the GSM service to and from the US. For example, Singapore Airlines operates daily connected aircraft from Asia to LAX and JFK, and British Airways operates twice daily between London and JFK. We just need the US authorities to catch up with the rest of the world and allow mobile phones to be used in US airspace. Until recently, the bulk of usage has been people flying for business purposes. Of course, it remains true that business people remain significant users of inflight connectivity, however usage by leisure travelers is increasing. It goes without saying that one of the key reasons is price. There is a direct linear relationship between pricing and usage: a cut in price results in an increase in usage and number of adopters, for instance.

OnAir is working hard with both airlines and mobile network operators around the world to bring down prices. For example, we are currently running a promotion in Brazil, whereby Oi subscribers have a 50% discount when using Mobile OnAir on TAM flights. We will also be running similar promotions in other parts of the world. On the Internet side, airlines are reducing the cost to passengers, or even providing it free of charge, which naturally is driving usage.

We also know what passengers like to use on GSM that supports both voice and data. Nearly half the usage is text messaging and most of the other half is emailing. Only about a tenth of all usage of the OnAir mobile phone network is for voice calls.

The second thing we know is that there is a difference between GSM for Internet and Wi-Fi. Passengers prefer the ease of use with a smartphone; the main reasons are that connectivity is readily available and the payment becomes part of the normal phone bill, just like international roaming.

Finally, we know that passengers want to be assured that the service will be consistent throughout the flight. That is why we have invested heavily in developing our network of around 80 authorizations for national and supranational regulators and over 350 roaming agreements. It is also why we use Inmarsat’s satellite global coverage.

The industry is recognizing that Inmarsat’s Ka – Global Xpress will become the benchmark in the industry. The fact that OnAir is their Distribution Partner means we will be able to provide greater bandwidth in the future. Global Xpress will provide users with either 30% more throughput or 30% more data volume than a Ku-band solution, for the same price. What exactly that bandwidth will be used for is something we can only guess at. So while it is straightforward to predict widespread adoption of connectivity, predicting its future is much harder.

Submitted by Ian Dawkins | Chief Executive Officer – OnAir

Does it sound like gibberish? Well it’s not, these are real products and services we found at AIX that we thought might interest you, albeit they are not exclusively in the IFE category. Given this introduction let’s proceed without haste.

One of our favorite visits at any IFE trade show is Astronics’ Carl Hooper from their Florida “Skunk Works” where some of their more interesting products are built. SATRO is certainly one we did not see coming because it is so far removed from IFE; however, their management sure knows a good idea when they see one. In the linked picture, Carl is seen holding the personal emergency location device that will fit in a pocket. SATRO is pretty far from inseat power (more on that subject in forthcoming issues); however, if you travel and want to be found… you need SATRO. We have linked a data sheet so you can see all the dirty details, but suffice it to say, SATRO has captured the likes of US Cabela’s and they like it because it does not require a monthly service fee. And yes Carl, we will be glad to test one for you! FMI contact Carl Hooper.

There were a lot of stories we couldn’t write about because the products were not ready for prime time but that has never stopped us from hinting about them. As we stumbled around the AIX floor we wandered by the Kontron booth where their Director of Commercial Products, Eric Tarter was trying on a pair of glasses that looked like they came from Star Wars. “Check out these 3D glasses,” he challenged, “They are amazing!” So we did and they are. A booth visitor from the manufacturer came by and demonstrated them and we were lucky enough to be there. “You can’t write about them yet,” the rep said, so we won’t… but they are an incredible product guaranteed to make economy class seem, well, like a 3D theatre.

Moving on, we next feature Poken, the RF business card – and more. We are talking about the NFC technology dongles that we noticed around the necks of the rich and famous at AIX. OnAir brought the service to AIX and used the devices to exchange data between them, their partners, press and show visitors alike. This is technology that we will all see more of next year and it really belongs on all booths. Poken describes it as follows:

“Poken is a suite of products and software that enable you to collect and exchange digital information in the real world with a simple touch. It’s a new way to connect with the people you meet, to explore the places you go and to learn more about the things that interest you. Whether you use a Poken USB device with NFC technology built-in or the Poken App on your NFC-enabled smartphone, Poken will change the way you interact with the world around you.”

Visit OnAir and you get a HelloKitty-esque dongle that acts as a NFC wireless receiver which includes a detachable, built-in USB storage device. OnAir uploads your data via computer and you are on your way. Visit a connected booth with the Poken logo, hold your Poken near the target, and bingo, you have downloaded a data sheet, or whatever. Plug in the USB dongle and you sign into the website for more connections, data, people, products… whatever. Check out the whole story at poken.com and save a tree!

We could not complete our OnAir story without mentioning Aurielie Branchereau-Giles, the Head of PR & Communications. She was responsible for bringing the Poken technology to the show, but also used another great communication technology at AIX – infographics. This communication tool is far from new but we have not seen much of it lately. Simply put, infographics is story telling in images and simple text, the stuff the mind remembers. The simple graphics, colors, and text supplant glossy brochures that are expensive and usually get tossed. In fact, she told IFExpress, “We got tired of seeing dumpsters full of expensive brochures at the end of each shows.” Good point, and it has a nice ecology spin too. Aurielie loaded some 8 infographics about the OnAir story on the Poken and every visitor got one. Nice technology and it has value in IFE! FMI check out Infographic.

Familiar Faces – New Places:

Row44: Gregg Fialcowitz – We had a short conversation with Gregg and we understand he is out on his own and still in the aviation/satellite communication business.

Gogo: John Wade says hello and you can expect to see him at more commercial aviation related trade show in the future as he is now Executive Vice President & General Manager, Aircell for both Biz Jets & Commercial.

Lastly, the images from AIX 2012 are loaded up on Flickr. Just click on the Flickr image in the upper right hand corner of IFExpress to go to our photostream!

OnAir working with mobile operators to cut inflight mobile rates

Geneva, Switzerland | April 2, 2012–Oi, Brazil’s leading mobile phone company, is working with OnAir and TAM Airlines to halve the cost of using OnAir’s inflight GSM mobile phone network. The promotion, starting on April 1st, is designed to make inflight connectivity more popular on domestic flights.

During this promotion, Oi Postpay customers travelling with TAM will pay 50% less for using their own mobile phones, smartphones and tablets for calls, texting, emailing and synchronizing applications during flights.

OnAir’s inflight GSM mobile phone service is available on TAM routes within Brazil. TAM has a critical mass of 31 aircraft equipped with inflight connectivity, meaning the service now reaches a significant passenger population and more aircraft will be equipped during 2012.

“Now that OnAir connectivity has been deployed across so much of TAM’s fleet, the time could not be better for Oi, TAM and OnAir to promote the innovative connectivity service intensively,” said Ian Dawkins, Chief Executive Officer OnAir. “Our ultimate aim is to ensure inflight connectivity is affordable for everyone by bringing the cost closer to terrestrial prices.”

“TAM leads the deployment of inflight connectivity in South America, providing convenience to our customers. We want to bring this onboard technology to more and more people, so we are working to expand the reach of the service by making it better for passengers”, said Manoela Amaro, Marketing Director of TAM.

“With truly global presence, we have a critical mass of passengers using our products,” said Dawkins, “and we are working with mobile network operators to bring down inflight costs. It is a win for everyone, the airline, the mobile operator, the passenger and us.”

“This is another Oi action to give our customers complete freedom to talk and access the Internet wherever they are, and now for much less. With the advent of smartphones and tablets, our customers want connectivity everywhere and we are always looking for ways to help them achieve that,” said Eduardo Aspesi, director of Segments of Oi.

OnAir inflight GSM mobile phone and Internet services are currently available on 16 airlines across the world.