• Innovative NetLine/Ops ++ operations control platform and NetLine/Sched schedule management solution successfully implemented for all subsidiary airlines

Raunheim, Germany | May 17, 2016– Lufthansa Systems today announced that the four members of the Thomas Cook Group Airlines are managing their flight operations from Belgium, Germany, Denmark and the UK with the NetLine/Ops ++ operations control platform. They are also using the NetLine/Sched schedule management solution to optimize their schedules. Following the successful cutover at Thomas Cook UK last year, the remaining subsidiaries – Condor, Thomas Cook Belgium and Thomas Cook Scandinavia – migrated to the innovative operations solutions over the past months.

“The Thomas Cook Group Airlines consist of four airlines with different cultures and experiences as well as different processes which have been evolved historically. The successful implementation of the new platforms is a key milestone in terms of harmonizing our processes and acting like one Airline,” said Peter Hauptvogel, Director IT at Thomas Cook Group Airlines.

NetLine/Ops is now being used by almost 70 airlines around the world, 31 of which have already deployed NetLine/Ops ++. This new-generation solution offers Operations Control Center (OCC) staff full transparency around current flights and potential operational disruptions because airlines need to be able to manage schedule changes – both planned and unplanned – in a way that minimizes their effect on passengers.

The Thomas Cook Group is the first multinational airline group to manage four international OCCs using a single operations control platform. The operations control solution offers functions which facilitate information management and enable a higher degree of automation. As a result, the airline will be warned early in case of potential disruptions that might occur due to weather or longer maintenance periods. This allows operations controllers to take preventative action in order to avoid delays or even cancellations, thus improving the punctuality of flight operations. Delays cost airlines more than USD 26 billion worldwide. According to the latest OAG (Official Airline Guide) report, airlines that use NetLine/Ops or NetLine/Ops ++ are among the most punctual in the world.

The NetLine/Sched schedule management solution supports airline scheduling. Airlines must regularly adjust their schedules in response to competitors or updated sales and marketing plans. This places high demands on their scheduling system. It must be capable of fully supporting the development, management and implementation of alternative network strategies. NetLine/Sched gives airline employees access to high-quality optimization tools which enable them to take both operational and economic aspects into account in order to improve schedule quality. NetLine/Sched also helps evaluate “what-if” scenarios and automatically calculates their commercial efficiency. The schedule management solution is currently being used by nearly 60 airlines worldwide.

“The Thomas Cook Group Airlines are already using several products from Lufthansa Systems. We are therefore especially pleased to provide them with NetLine/Ops ++ and NetLine/Sched, the ideal solutions for managing their flight operations and schedules,” said Marco Cesa, Senior Vice President Regional Management EMEA at Lufthansa Systems. “Thanks to constructive teamwork, we were able to complete the cutover at Condor, Thomas Cook Belgium and Thomas Cook Scandinavia within just seven weeks.”

Picture description (copyright: Lufthansa Systems): NetLine/Sched supports airline scheduling

Kelsterbach, Germany | January 23, 2014– Czech Airlines and Lufthansa Systems extended the contract on the scheduling solution NetLine/Sched. The airline continues to benefit from the profound expertise of Lufthansa Systems in medium to short-term schedule management.

Due to its high degree of automation, NetLine/Sched allows airlines to accelerate its processes, reduce costs and increase revenues. It enables them to modify flight schedules in order to increase overall load factors. Furthermore, the IT solution supports airline planners to evaluate what-if scenarios and their profitability. NetLine/Sched also provides sophisticated tools for optimizing the operational and economical schedule quality. Additional modules provide support in related fields such as slot management and aircraft rotation planning.

Czech Airlines is the Czech Republic’s flag carrier and one of the oldest airlines in the world founded in 1923. With a fleet of 24 planes it provides connections from and via home base Prague to important destinations in Europe, the Transcaucasus area and Asia. Working with its partners, the carrier offers connections to 90 destinations in 44 countries worldwide during the winter 2013/2014 timetable. Czech Airlines has been a member of the SkyTeam Alliance from 2001.

-Taiwanese airline will use NetLine/Sched and SchedConnect/Long-term cooperation

Kelsterbach, Germany | May 21, 2013– Lufthansa Systems today announced that the Taiwanese airline EVA Air will use IT solutions from Lufthansa Systems for its scheduling and codeshare management. The airline has signed a 10-year contract for the use of NetLine/Sched for scheduling and SchedConnect for codeshare management and schedule distribution. Using the latest IT solutions will enable EVA Air to optimize its scheduling processes and the management of its codeshare flights while lowering costs and increasing revenues.

“An optimum schedule is a decisive competitive factor for airlines in a hotly contested market. This is why we have decided to replace our in-house solution and rely on the technological know-how of the airline IT experts at Lufthansa Systems. This will bring us significantly closer to our goal of becoming a leading global network carrier,” said Jerry Wu, DJVP of Project Division, at EVA Air.

NetLine/Sched covers all processes for medium- to short-term flight scheduling. Airlines can use the solution to modify their flight plans and schedules in a way to increase the overall capacity utilization of their aircraft. The systems also make it possible to evaluate “what if” scenarios and gauge their cost-effectiveness. The system supports planners in making decisions and provides high-quality optimization tools to improve the quality of flight schedules from an operational and commercial perspective.

SchedConnect offers a high degree of automation, calculating the optimum codeshare assignments based on the current flight schedules every day. The system processes schedule data of more than 150 airlines worldwide. If a minimum connecting time is violated due to a schedule change or if a partner flight is canceled, the system automatically assigns the marketing flight number to another suitable connecting flight. Changes are sent through the reservation systems to travel agents and customers as well as to the operations and passenger-related systems of the airlines involved. Lufthansa Systems offers its codeshare management solution as an Application Service Providing (ASP) model, delivering 24/7 server operation and state-of-the-art infrastructure services.

“Following the successful introduction of Lido/Flight last year, we are delighted that EVA Air has opted for additional products from our portfolio. The NetLine/Sched and SchedConnect IT solutions will optimize the airline’s scheduling and codeshare management and pave the way for its membership in the Star Alliance,” said Olivier Krüger, SVP Regional Management Asia/Pacific at Lufthansa Systems.

Headquartered in Taipei, Taiwan, the Taiwanese carrier EVA Air was founded in 1989 as a subsidiary of the Evergreen Group. From its base at Taiwan Taoyuan International Airport, the airline serves a dense route network of 64 destinations in Taiwan and abroad with its fleet of 61 passenger and cargo aircraft. EVA Air will become a member of the Star Alliance from June 18th.