Successful implementation of NetLine, Lido and SIRAX applications on cloud platform | Improved service quality and level of innovation

Raunheim, Germany | April 17, 2019–Lufthansa Systems today announced that it has integrated its solutions for flight operations (NetLine), route planning and navigation (Lido) and finance management (SIRAX) into a new cloud delivery platform following a successful project phase. The Global Aviation Cloud is a cloud service developed specifically to meet the needs and security standards of airlines. Lufthansa Systems has thus created a forward-looking infrastructure for its customers which deliver administrative, operational and technological benefits. The ultimate goal is to offer the entire Lufthansa Systems product portfolio as a cloud service in the near future.

“The strategic shift from monolithic legacy systems to cloud services is a major challenge in the aviation industry. Technologies such as AIX, which was the basis for the development of our Lido product, are not easy for cloud platforms to handle because they are closely tied to hardware. We therefore completely overhauled Lido’s software architecture so that we could expedite the creation of the cloud,” said Oliver Grimm, Head of IT Infrastructure Development, Technology & Information Security at Lufthansa Systems. “We successfully tested the various solutions from the cloud, and the first customers have already migrated. This has laid the foundation for the innovative and future-proof Global Aviation Cloud.”

Thanks to cloud solutions, it is often no longer necessary to run applications, systems and resources locally on a physical server (on-premise). Instead, they can be provided and used as needed in the form of software as a service (SaaS). “With the SaaS model we offer our customers full service from a single source so they can concentrate on their core business. As the service provider, Lufthansa Systems handles all of the IT administration, including maintenance and software updates,” said Grimm.

A complete cloud governance model was defined and set up as part of the Global Aviation Cloud. This also covers the creation of new teams and roles. The Operations Center in Budapest, for example, is responsible for infrastructure operations and was established alongside the pure application operations. The end-to-end managed service is therefore completely within the domain of Lufthansa Systems.

Lufthansa Systems primarily uses Microsoft Azure as its public cloud provider. Special technical set-ups relating mainly to security aspects turn the public cloud into a virtual private data center. With a growing number of data centers in 54 regions around the world, Azure can provide services in close proximity to customer sites, which enables faster data transmission. The strategic partnership with the cloud provider additionally increases the flexibility, scalability and security of the applications.

By 2021, the more than 70 customers using Lido, NetLine and SIRAX products should be able to access the solutions on-demand from the Global Aviation Cloud.

  • 500 airline experts are attending one of the world’s largest airline IT user conferences this week to find out about new trends and solutions in the digital world.

Raunheim, Germany | May 30, 2016– “Explore a new world of solutions” is the motto of the Lufthansa Systems Airline Forum, which starts today. 500 participants from around 75 airlines worldwide will learn about the latest developments in the portfolio of the airline IT specialist. The focus is on Commercial Planning and Operations solutions from the NetLine and ProfitLine product lines. This industry meeting, which is traditionally held in the Lufthansa Training & Conference Center in Seeheim, is one of the most important events in the airline IT sector.

“We are delighted to welcome so many of our customers’ representatives to Seeheim again this year. IT is more important than ever these days. Face-to-face discussions about industry challenges and new technologies for tackling them are essential right now – for our customers, so that we can find the best solution for their particular requirements, and for us, so we can further optimize our products,” said Stefan Auerbach, CEO of Lufthansa Systems.

The next two and a half days will be devoted to more than 80 lectures and workshops as well as personal conversations with product experts and other airlines. Attendees can put together their own individual program from a comprehensive range of topics. In addition to hearing about new product developments and innovations in the NetLine and ProfitLine product lines from the experts at Lufthansa Systems and industry partners, customers will report on their own experiences with these IT solutions in selected sessions. The Thomas Cook Group will kick things off with its presentation on “The Bridge – way to success,” which covers the recently completed implementation of the NetLine/Sched and NetLine/Ops ++ solutions for all four airlines in the Group. This is a vivid example of how IT standardization can simplify and harmonize complex airline processes.

Other industry issues such as the new IATA distribution standard known as NDC (New Distribution Capability) are also on the agenda. In this context, Lufthansa Systems is working closely with JR Technologies, whose president, George Khairallah, will present a guest lecture explaining why NDC affects every airline. The new Eye Tracking function in the NetLine/Ops ++ solution is another innovative topic. This feature makes it possible to analyze the eye movements of operation controllers and display specific alerts if necessary.

Airline Forum attendees will learn extensively about new developments and have the opportunity to try them out at the on-site Market Place, because their feedback is critical to the further development and optimization of Lufthansa Systems’ products. New features, innovative solutions and the user experience while interacting with applications all play an essential role. Design and usability are growing increasingly important when it comes to using IT solutions. Lufthansa Systems is therefore also holding a design challenge during the conference. Within 28 hours, the Lufthansa Systems design team will take a use case chosen by the attendees at the start of the conference and demonstrate how this new design approach works. The team will regularly show the status of development so that customers can follow their progress and give direct feedback to the designers. The result will be presented at the end of the conference.