California | October 17, 2018–TAP has signed a 5 year extension of its existing Repair By The Hour (RBTH) maintenance services agreement with Thales to cover its Airbus A320 and A330/40 fleet of 65 aircraft until mid-2023.

TAP and Thales have set up their collaboration 17 years ago, with a first contract signed in 2001. This new agreement, resulting from a complete competitive tender process, is the recognition of the value brought by Thales best-in-class support services.

In addition to the maintenance services agreement, TAP has also selected a package of avionics components on its 53 new A320NEO and A330 NEO aircraft. This includes the market leading Thales Flight Management System, the T3CAS and transponder. The fleet will also be equipped with Thales Emergency Location Transmitters (ELT) and Angle-Of-Attack sensors.

As a recognized leader in innovation, Delta Air Lines partnered with Airbus to enhance Skywise

Through the agreement an additional 400 Delta aircraft will be connected to Skywise

Toulouse, France | October 15, 2018– Delta Air Lines has entered into a multi-year contract with Airbus to continue using the Skywise open-data platform and related predictive maintenance services. The airline will expand the use of the tool to its A320 and A330 fleets – comprising around 400 aircraft – to track and analyse their operations and performance data and assess failure probabilities in order to anticipate maintenance tasks.

Delta was one of the airlines involved in the development of Skywise Predictive Maintenance by co-designing, testing and making improvement recommendations about some of its key features.

“Skywise is the latest example of our great partnership with Airbus,” said Ed Bastian, Delta’s CEO. “Delta people are continuously focused on improving the experience for customers, and this new tool will enable them to provide an exceptional, reliable experience.”

“I’m extremely proud to see our long-time partner Delta Air Lines, one of the leading airlines of the world, join the Skywise platform,” said Tom Enders, Airbus’ CEO. “Skywise is propelling the aviation industry to new levels of productivity and efficiency, and it is truly becoming an industry flagship. I want to thank Delta for their trust and confidence.”

Skywise was developed to enable Airbus, airlines, equipment manufacturers and maintenance operators to tap into vast amounts of aircraft operational and performance data and identify areas of improvement. Skywise can gather and track many thousands of data parameters on aircraft in operation.

Use of the Skywise-based applications to analyse extensive aircraft data can enable airlines to identify efficiencies, cost savings and enhanced revenue opportunities. Key applications help airlines reduce operational interruptions, maximise aircraft utilisation and flight operations. In particular, Skywise Predictive Maintenance enables them to turn unscheduled maintenance into scheduled maintenance and thus optimise aircraft operations. Airbus rolled-out the Skywise platform at the Paris Air Show in 2017.

Brisbane, Australia | June 20, 2018–Australia and New Zealand’s army of field maintenance technicians will for the first time be able to utilize the Internet of Things (IoT) on a large scale to automate a range of functions thanks to technology group simPRO.

simPRO, one of the world’s leading software as a service businesses for the trade services industry, unveiled its new IoT solution in London this week. The technology will be rolled out to the company’s 100,000 users in Australia, New Zealand, the United States and the UK over coming months.

simPRO IoT takes hardware, software and data from businesses in the trade and field service industries and integrates them into one platform, allowing previously separate programs and machines to talk to each other and provide automated solutions ordinarily requiring extensive manual effort.

simPRO Director Curtis Thomson said IoT would revolutionise the trade services and maintenance industries.

“The ability to connect anything and everything and manage and monitor remotely is extremely exciting for businesses looking to maximise efficiency,” he said. “There is serious demand for a range of integrated hardware and software that achieves a complete working solution, and that’s what we’ve built.”

He said simPRO’s IoT solution would save significant time and costs in the management of routine site inspections for equipment maintenance.

“By introducing an IoT real-time feed it could be possible to almost eliminate the need for someone to visit a site unless an issue is detected,” he said.

“By integrating operations with simPRO a business can also increase its own crisis reaction times. When issues are automatically identified early, business interruptions and resolution times are reduced and servicing and maintenance costs are brought down.”

One of the major benefits of simPRO IoT is that it is handled through one vendor and can be retrofitted at minimal cost to any existing equipment and be up and running in minutes. The simPRO platform is also open to allow for integration with any other IoT devices or protocols from third parties or existing installations.

CASE STUDY 1 – SMASHING FATBERGS, SAVING MILLIONS

simPRO is providing its leading-edge IoT solution to help tackle one of the UK’s most disgusting problems; the buildup of Fat, Oil and Grease (FOG) in sewer pipes that leads to the formation of ‘fatbergs’ that block drains and sewers and cause tens of millions of pounds of damage every year.

simPRO has teamed with hospitality facilities management specialists Three Nations to develop the technology to help eradicate the scourge of fatbergs with a fully integrated and automated solution called FOGCheck.

FOGCheck utilises a new biological treatment for the removal and prevention of build-up and blockages caused by fat, oil and grease in commercial kitchens, drains and sewers called Stopblox. This bio-treatment is combined with hardware that remotely monitors automated dosing to prevent blockages.

simPRO IoT is used for monitoring the dosage system and is dynamically linked to automated waste water sampling and the management of the equipment that dispenses the agent.

CASE STUDY 2 – KEEPING LUTON AIRPORT LOUNGE RUNNING

Using low-cost plug and play sensors integrated with simPRO’s job management platform, facilities (building plant and equipment) management group Thermacell is able to monitor the performance of air conditioners at lounges in Luton airport remotely in near real time and automatically receive alerts in response to anomalies.

This allows Thermacell to identify and diagnose many issues prior to complete failure and without the need for time consuming and expensive site visits, often constrained by airport security measures.

Thermacell Service Manager Alan Chandler said the company shared simPRO’s view that IoT would have a significant impact on the facilities management and maintenance services Thermacell provided.

“simPRO’s IoT solution allows us to get closer to the Swissport Lounge and provide a more responsive, customer-focused offering based on the accurate live data we receive on both asset and facility performance,” he said.

Istanbul | May 28, 2018– Boeing and Turkish Technic Inc., the maintenance, repair and overhaul (MRO) arm of Turkish Airlines, announced signing of a Global Fleet Care supplier agreement.

Turkish Technic is now a strategic Boeing supplier for line maintenance, heavy maintenance of airplanes, component service and repair. Boeing and Turkish Technic will collaborate together in the training and certification of technicians from different parts of the world.

“We provide a broad portfolio of MRO services in 50+ International Line Maintenance locations as well as our existing base maintenance facilities in Istanbul and Ankara. In addition to the current services we provide, more will be available to our customers at our brand-new facilities, located Istanbul New Airport as of 29th October 2018. We are so glad to announce such a remarkable collaboration with Boeing today, which will significantly contribute and add value to our business in our new home base. Within the extent of Boeing Global Fleet Care program including aircraft maintenance, repair and training, Boeing operators will be able to experience the world class quality of Turkish Technic’s MRO services through this agreement.” said Ahmet Karaman, General Manager of Turkish Technic Inc.

Last year, Boeing and the Turkish Government announced the Boeing Turkey National Aerospace Initiative, launched to support the growth of the Turkish aerospace industry, in conjunction with the targets set by Turkey’s Vision 2023 that specially designed for the 100thestablishment anniversary of the Turkish Republic. The initiative outlines a strategic framework that aligns Boeing investment and programs with the Turkish Government, Turkish airlines, aerospace service companies and industry suppliers in the areas of research, engineering and skills development.

“Turkey is one of the Boeing’s top strategic growth countries, and we see strong capability and growth potential in aviation services and maintenance in Turkey,” said Marc Allen, President of Boeing International. “Positioning Turkey as a global player in aviation services is one of the key elements of the Boeing Turkey National Aerospace Initiative we announced last year. With this agreement, we are taking our successful collaboration with Turkish Technic one step further in a manner that aligns to the growth of Boeing and Turkey.”

Through its Global Services division, Boeing provides technical support to more than 60 customers and over 2,500 airplanes through its Global Fleet Care program. This customizable portfolio offers engineering and planning activities associated with managing the technical performance of the airplane. A power-by-the-hour based offering, Global Fleet Care solutions in the form of Engineering, Materials and Maintenance programs bring inherent efficiency to airline operations.

Boeing and SIAEC also finalize agreements for BAPAS to enter full operations

Orlando, Florida | April 11, 2018– Boeing [NYSE: BA] announced that on March 7, 2018, two previously signed integrated Boeing Global Fleet Care agreements for Singapore Airlines’ fleet of 27 777-300ERs (Extended Range) and Scoot’s fleet of 20 787 Dreamliners were transferred to Boeing Asia Pacific Aviation Services Pte. Ltd., (BAPAS), a joint venture between The Boeing Company and SIA Engineering Company (SIAEC).

“Boeing’s partnership with SIAEC will create more efficient and customer-focused service solutions by combining our resources and intimate understanding of airframe lifecycle with knowledge of current and emerging requirements in the Asia Pacific region,” said Stan Deal, president and CEO, Boeing Global Services.

Under the integrated Global Fleet Care agreements, BAPAS will provide engineering services, maintenance planning and scheduling, and operation control center services, along with materials demand planning and spares support for the airlines. BAPAS also will tailor maintenance and reliability programs and provide support for aircraft modifications. Following these agreements, BAPAS is anticipated to support more than 70 Boeing aircraft within the Singapore Airlines Group.

Boeing and SIAEC also confirmed the completion of the agreements and processes necessary to fully enable the BAPAS joint venture. BAPAS will continue offering industry-leading engineering, materials management and fleet maintenance support solutions for Boeing 737, 747, 777 and 787 aircraft to airline customers in the Asia Pacific region.

About Boeing Asia Pacific Aviation Services Pte. Ltd.

Boeing Asia Pacific Aviation Services Pte. Ltd. (BAPAS) is a joint venture that combines Boeing engineering knowledge of the 737, 747, 777 and 787 aircraft with SIA Engineering Company (SIAEC) maintenance, repair and overhaul expertise. BAPAS offers a total fleet maintenance solution that incorporates a suite of knowledge based maintenance services. These one-stop services include Fleet Engineering Services, Fleet Material Services and Maintenance, Repair and Overhaul (MRO) services, specifically formulated to cover airline customer needs from entry into service to ongoing operations to the decommission or sale of an aircraft.

Dubai Airshow | November 15, 2017– Turkish Technic Inc. and SAEI (Saudia Aerospace Engineering Industries) have signed a Memorandum of Understanding (MOU) during the Dubai Airshow. The agreement expands the support and maintenance solutions in the field of component service which forms the basis to pursue a longer term business partnership between both companies in support of their customers’ fleet operations in the Kingdom of Saudi Arabia and surrounding market.

Under the terms of the MOU, the companies cooperate in component maintenance and component pool services, and improving partnership with working together for warehouse and logistics services.

The MOU was signed this afternoon at the Dubai Airshow by Turkish Technic Chief Executive Officer Ahmet Karaman, SAEI Managing Director Ali Al Ashban, Turkish Technic CCO Irfan Demir and SAEI VP Commercial & Marketing Saleh F. EID.

CEO of Turkish Technic Inc., Ahmet Karaman, said: “The Middle East region is extremely important for us. Extending cooperation with the SAEI fits perfectly Turkish Technic’s global strategy for increasing customer services and widening its network.”

“A strategic partnership SAEI and Turkish technic will be a new phase is the start of a different model in the relationship with our customers, where our two companies are considering the option for a long term strategic partnership, and to develop Aircraft Maintenance Industry activity in KSA following the guidelines of Kingdom’s Vision 2030″ said, SAEI Managing Director, Mr. Ali Al Ashban.

Mr. Al Ashban added: ” We are delighted with this strengthened cooperation with Turkish Technic, The agreement will set the guidelines for case by case and project by project approach to create better collaboration between two great market players ( TT and SAEI) for a better value proposition for our customers.

  • Technology enables airlines to connect with their fleet, increasing efficiency of maintenance and content management

Singapore | October 25, 2016– Panasonic Avionics (Panasonic) has today announced the launch of ZeroTouchTM service- its unique and innovative service that simultaneously gives airlines real-time visibility into performance, improves the efficiency of its maintenance operations and also enables data transfer of passenger-facing content to an aircraft to improve the passenger experience.

Paul Margis, CEO of Panasonic Avionics, said: “As an industry leader and trusted partner for over 35 years, Panasonic understands the infrastructure and support airlines require. Our data-driven, real-time ZeroTouchTM service combines all areas of our in-house expertise to help airlines maximize the efficiencies of their business and reduce their operational expenses.”

“Using the ZeroTouch service, our customers gain a seamless and efficient method to operate and manage their aircraft — from any location, at any time. They’ll have real-time visibility into fleet performance. They’ll use a robust infrastructure that lets them continuously and seamlessly improve their operations and the passenger experience. In essence, they’ll be able to solve real business challenges.”

The ZeroTouch Service Vision: Panasonic’s ZeroTouch service will reduce an airline’s need to physically touch the aircraft because all interactions are managed through a virtual dashboard. By providing access to real-time passenger data, software, media and content updates can be data-driven, helping to deliver a relevant and personalized passenger experience. Updates will be sent to an aircraft via three high-speed pipes – Wi-Fi at the gate, aircraft cell modem, or even in flight using Panasonic’s global broadband eXConnect service.

When combined with dynamic content updates, the ZeroTouch service will offer an improvement from an airline’s traditional 30-day media update cycle by enabling live updates to data and files stored on a Panasonic inflight entertainment and communications system. Applications such as movies, games, advertising, live news, and more will be automatically loaded at any time, over any available communications pipe to an entire fleet.

Strategic planning also will be made easier through the actionable insight solution provides. Airlines are presented with both a detailed picture of their aircraft and a broader overview of their fleet. This allows more informed decisions to be made in media consumption, system health monitoring, aircraft maintenance, and much more. The service automatically downloads critical operational data during flight meaning maintenance teams are notified of upcoming tasks and are able to prepare solutions prior to landing.

ZeroTouch Service Deployment Timeline: Today Panasonic is in Phase One of its ZeroTouch service initiative, and is already delivering payloads of up to 700 Megabytes to aircraft over cell modem and its eXConnect service multiple times per day.

By the third quarter of 2017, Panasonic will enter a Phase Two trial, which will leverage a new, more robust and more efficient core infrastructure and an enhanced management console. During this time frame, the company will also introduce the Enhanced Cell Modem with advanced Wi-Fi capabilities that will open up a third communications pipe to the aircraft.

Full commercial availability including content, media and software loading as well as operational data offloading is expected to immediately follow the Q3 2017 trial.

Seattle, WA | July 18, 2016– Boeing [NYSE:BA] and Microsoft [NASDQ: MSFT] today announced an agreement to build a cloud-based platform for Boeing’s industry-leading portfolio of commercial aviation analytics tools.

The two companies intend to work together to transition many of Boeing’s commercial aviation applications into the Microsoft Azure cloud.

Boeing – and its subsidiaries AerData and Jeppesen – offer a wide portfolio of advanced analytics tools currently used by more than 300 airlines to optimize operating efficiency.

“Boeing’s expertise and extensive aviation data resources coupled with Microsoft’s cloud technology will accelerate innovation in areas such as predictive maintenance and flight optimization, allowing airlines to drive down costs and improve operational efficiency,” said Kevin Crowley, Boeing vice president of Digital Aviation. “Together, two companies that changed their industries are teaming up to accelerate the digital transformation of aviation through the use of analytics-based applications, cloud technologies and large-scale integration.”

Boeing’s applications provide airlines, airplane leasing companies and maintenance suppliers with real-time information to enhance every phase of their operations – including purchasing and leasing airplanes and engines, training and scheduling crews, route planning, managing inventory and maintaining fleets.

“At Microsoft, we are focused on empowering organizations across industries to advance their digital transformation,” said Judson Althoff, executive vice president, Worldwide Commercial Business, Microsoft. “Working with Boeing, we can help businesses across aviation to become more adaptive, innovative and intelligence-driven, including airlines, operators, suppliers, support, and service providers.”

Every day, customers use Boeing applications to reduce crew scheduling costs as much as 7 percent, and save hundreds of pounds of fuel on every flight. Boeing applications deliver digital navigational information to nearly 13,000 aircraft daily. Advanced airplane health solutions – currently used on more than 3,800 airplanes operating around the globe – allow customers to use real-time data to optimize operational performance, fuel use, maintenance, and supply chain performance.

EBACE Geneva, Switzerland | May 24, 2016– SD Pro brings together patented Satcom Direct (SD) products and services with best-in-class integration partners to deliver real-time data about the aircraft via a single interface. SD Pro lets you view and manage flight logs, performance data, scheduling, trip planning, maintenance information, operating history, and more. Demos of the new technology are available at Satcom Direct’s EBACE exhibit S115.

SD Pro aggregates information from multiple sources the flight department is already using, into a web-based display, so that every member of the team can access it from their desktop, tablet or mobile device. Designed to be a single point of access, the SD Pro interface displays the information via modules on its customizable dashboard that can be tailored to meet the varying needs of flight departments and individual team members. Operators can choose which modules to add to the SD Pro dashboard based on their operational requirements.

“We conceived the idea for SD Pro when we saw how members of aircraft management companies and flight departments had to access numerous information sources, multiple screens, and disparate access points to do their jobs. SD Pro changes that by bringing together many of these functions into a modular dashboard. We’ve already partnered with a number of providers to integrate the systems flight departments use most – and more partnerships are in the works,” said David Greenhill, President of SD.

SD Pro not only brings together information from multiple third-party providers, it offers powerful data capture capabilities from its value added services, FlightDeck Freedom® (FDF) premium datalink service, and the Satcom Direct Router (SDRTM). This allows the extraction of operational data from the aircraft such as telemetry and position data, fuel indications, operational parameters and more. Revolutionary SD Pro technology processes the data and securely stores it in the state-of-the-art SD Data Center. SD Pro is designed to grow, with additional modules in development to deliver the functionality flight departments require.

“SD Pro synchronizes the flight department with the aircraft, in real-time. The SD Pro platform is even more powerful when combined with the SDR and FDF. Their advanced data capture capabilities create a reliable historical record for the life of the aircraft, and save money by accurately capturing cycles and times down to the second,” said Jim Jensen, Founder and CEO of SD. “The future of flight operations management is here.”

Blue Bell, PA | April 28, 2016– MEN Micro Inc. now offers a robust ARINC 600 compliant high speed network server for inflight communications. Pre-integrated and pre-qualified to DO-160G up to the operating system, the versatile MP70S enables aircrafts to achieve new levels of inflight connectivity for wireless data transmission, entertainment, and system maintenance applications.

  • CompactPCI Serial based in-flight network server
  • ARINC 600, 4MCU housing with status display
  • Intel Core i7, quad-core 64-bit processor
  • 16-port managed Gigabit Ethernet Switch
  • Two rugged hot-plug HDD/SSD shuttles with locking support
  • Two antenna interfaces for WiFi and/or 3G/4G cellular interfaces

Application-ready, CPCI Serial-based system for high speed data handling

Using the latest Intel Core i7, quad-core 64-bit processor, the MP70S easily handles the high performance computing and networking requirements of modern avionics applications.

A carrier-grade, managed 16-port Ethernet switch ensures high availability, providing six ports internally and 10 via the ARINC 600 connector.  The new airborne server can simultaneously act as a passenger-accessible wireless access point, while providing a cellular 3G/4G connection for data loading.

Based on CompactPCI Serial, the MP70S is a scalable system offering flexible I/O configuration and long-term availability. Exceptional reliability is ensured through the extremely robust, conduction cooled housing and firmly soldered components as well as the elimination of any maintenance-intensive cables.

The application-ready, general purpose platform is ideal for a variety of inflight applications such as wireless content servers, web or flight maintenance servers, as well as in-flight entertainment systems.

An ARINC 600, 4 MCU housing features a multipurpose OLED display that enables easy viewing of system status, operating instructions, and user-defined data points.

Servicing and maintenance are easily handled through a convenient front panel, which also provides access to two USB 3.0 interfaces for fast, efficient data uploads and internal disk updates. Two hot-pluggable 2.5″ SATA HDD/SSD shuttles, supporting a total storage capacity of 1.8 TB, and two SIM card slots are also accessible via the front panel.

The robust system provides interfaces for ARINC 429 and ARINC 717 as well as discrete I/O for connectivity to legacy aircraft equipment.