• Dining in the sky, even for economy class, that is the aim of Foodcase. MI Airline has extended its ‘Connected Crew’ and ‘AirFi’ products to make this happen

Amsterdam, The Netherlands | April 4, 2014– Foodcase and MI Airline, both airline-related industry companies based in The Netherlands, jointly announce the introduction of a new inflight restaurant catering model. This product provides information to passengers on meal options, ingredients and nutrition, while allowing communication of a desired meal from their seat on a personal device. In addition, it communicates passenger questions or shortage information to the cabin crew, and it will activate oven-positions in meal preparation, which assists the crew in delivering the passenger’s preferred meal.

Wilbert de Louw, CEO of Foodcase, says, “Together with our strong partners, we have succeeded in launching an innovative assortment of fine food flavors. The new solution enables our customers to create more freedom of choice for passengers, enhancing crew efficiency, while at the same time reducing waste and logistic cost. We just LOVE food and food should not go to waste.”

Both companies have released a video demonstrating the features and benefits of this new and innovative concept. As an example, passengers will be able to order a preferred starter, main course and dessert using their own device, or order directly with the cabin crew, as if they are dining in their favorite restaurant.

Job Heimerikx, CEO of MI Airline, says, “The cooperation with Foodcase is yet another example of how MI’s technology can be used to innovate inside the cabin. We strongly support passenger centricity. Enabling passengers to compose their own meal, while at the same time improving crew efficiency with the latest tablet technology. Enhanced inflight processes utilizing our technology, following our popular ‘Connected Crew’ and last month the introduction of ‘AirFi’, our portable onboard Wi-Fi.”

London, UK | March 31, 2014– Mezzo is pleased to announce that is has been appointed as an official reseller of the MI Airline Connected Crew app. The app has been specifically designed for the aviation industry for use on mobile devices and provides airlines with advances in on-board retail, passenger insight and crew productivity.

The Connected Crew app works with Android mobile devices, such as mobile phones, tablets and phablets, and delivers functionality that helps cabin crew to deliver an enhanced customer service.  The app complements other Mezzo products and services, including its popular in-flight entertainment (IFE) app, as well as the development of bespoke apps, extending the company’s offerings and allowing Mezzo to offer a comprehensive range of solutions for airlines.

Says Dave Sampson, CEO of Mezzo, “The MI Airline Connected Crew app is a ready-made solution for airlines wanting to operate a passenger-centric approach.  It allows airlines of all sizes to deliver services that will earn them a 5 star rating from their passengers.” He continues, “The simple act of making a 7” tablet a part of the cabin crew’s uniform and daily routine can bring about significantly improved crew efficiency, enhanced customer service, and most importantly, increased revenue for the airline.”

With the Connected Crew app, an airline can make its passenger and operational data directly available to its cabin crew.  It gives point of sale functionality integrated with existing passenger relationship and flight data.  The app relieves staff of inefficient paperwork and instead gives them a modern, technological approach to customer service right in their hands.

Job Heimerikx, CEO of MI Airline, says, “We are delighted to have Mezzo on board with us. They have been providing solutions to the aviation industry for 10 years now, and have an enviable track record of developing and delivering exciting apps on tablets and mobile devices.”

For more information on the MI Airline app, visit www.mezzoglobal.com