• JetBlue currently the only airline with fleet-wide free in-flight Wi-Fi service, including free streaming
  • Viasat’s satellite roadmap aligned to serve JetBlue’s current and future flight routes, including inter-continental expansion

Carlsbad, CA | August 7, 2019–Viasat Inc. (NASDAQ: VSAT), a global communications company, announced today JetBlue(NASDAQ:JBLU) selected the Viasat in-flight connectivity (IFC) system for the airline’s new fleet of 70 Airbus A220-300 aircraft – for delivery beginning in 2020, with the option for 50 additional aircraft.

JetBlue and Viasat have maintained a long-lasting partnership, first launching the Viasat-powered Fly-Fi in-flight Wi-Fi service in December 2013. Since the initial introduction, the two companies have received numerous accolades for bringing free, high-speed, high-quality in-flight Wi-Fi to every seat onboard, with JetBlue being further recognized as the only airline to offer free, fast and full in-flight Wi-Fi capabilities—from streaming, web browsing and more—across the airline’s entire fleet.

“Since launching Fly-Fi, JetBlue has set the pace for how airlines should offer in-flight entertainment and internet services to customers,” said Mariya Stoyanova, director, product development, JetBlue. “We’re creating powerful, engaging onboard experiences with our Viasat-powered Fly-Fi service. Our new agreement with Viasat is a strong endorsement to their ongoing commitment to technology advancement, which we believe will help us continue to deliver great experiences to our customers—no matter where they fly with us.”

JetBlue’s new Airbus A220-300 aircraft will be outfitted with Viasat’s latest Ka-band IFC kit, and is compatible with Viasat’s complete fleet of satellites, including Viasat’s first-generation spacecraft – ViaSat-1, WildBlue-1 and Anik F2, its jointly-owned European satellite, KA-SAT; its second-generation spacecraft ViaSat-2, and the forthcoming ViaSat-3 class of satellites, which is expected to offer near global coverage and nearly eight times more capacity than Viasat’s current fleet—which means even more enhanced connectivity and streaming services across JetBlue’s flight routes.

“We’re incredibly proud to equip JetBlue’s entire new Airbus fleet with our ViaSat-3 capable IFC solution—which we expect will deliver even higher quality entertainment and connectivity services,” said Don Buchman, vice president and general manager, Commercial Aviation at Viasat. “What’s exciting about our partnership, is that throughout the years we have maintained a shared goal: to keep the end-customer front and center by delivering a state-of-the-art connectivity system that would offer a home-like internet experience in the air. With our current and future satellite fleet, we are ready to serve JetBlue as they broaden their plans within the Americas and across to Europe.”

JetBlue was recently named the number one U.S. domestic airline in Travel + Leisure’s World’s Best Awards 2019. As part of this acknowledgment, JetBlue was recognized for its continued investment and coverage expansion of the free Fly-Fi connectivity service.

  • Flights Between New York-JFK and the French Caribbean Archipelago Will Take Off February 1, 2020
  • In Celebration of Bastille Day – July 14 – JetBlue is Offering an Intro Fare of Just $147 One Way from the U.S. to Guadeloupe

New York | July 14, 2019–JetBlue (NASDAQ: JBLU) today announced the airline is celebrating Bastille Day with seats now on sale to Guadeloupe in the French Caribbean. JetBlue will expand the airline’s leadership position in the Caribbean and Latin America with new service between New York’s John F. Kennedy International Airport (JFK) and Guadeloupe’s Pointe-à-Pitre International Airport (PTP) (a). Roundtrip flights will operate three times per week on Saturdays, Mondays and Wednesdays starting February 1, 2020.

To celebrate JetBlue’s new service and in honor of Bastille Day, France’s National Day – marked each year on July 14 to commemorate a key milestone in the French Revolution in 1789 – JetBlue is offering an introductory fare of $147 one-way (b).

“A long-time favorite getaway spot for French and other Western Europeans travelers, we can’t wait to introduce our JetBlue customers to this unique corner of the Caribbean,” said Andrea Lusso, director route planning, JetBlue. “And as the only airline to serve Guadeloupe from the northeastern United States, JetBlue adds yet another, unique destination to our growing route map.”

Seen from above, the two main islands of Guadeloupe form the shape of butterfly wings. On the west side, Basse-Terre is set on a volcano range, topped by La Soufrière at the heart of dense tropical forests. The rainforest-covered mountain range form part of a national park, which includes many hiking trails. To the east, just across the narrow la Rivière Salée, Grande-Terre is set on a vast limestone plateau bordered by perfect beaches, turquoise lagoons which share the coastline with amazing surfing spots and unforgettable landscapes. The smaller, but equally beautiful islands of Marie Galante, Les Saintes and La Désirade are just a short ferry ride from the main islands.

Culturally, the Guadeloupe Islands are bound together by a rich ethnic diversity that characterizes their folklore, language, music and beliefs. A land of many influences — African, European, Indian, American and the Far East — the Guadeloupe archipelago has a multi-faceted identity where Indian rites, African memory and the rule of the 17th century colonists are part of everyday life.

“JetBlue’s new air service to Guadeloupe was highly anticipated by New Yorkers and Guadeloupeans,” said Ary Chalus, President of the Guadeloupe Islands Tourist Board. “We will be celebrating the new route in New York with brand ambassador Willy Monfret and JetBlue during Pinknic – the annual rosé Pinknic and music festival July 19-20 – and again when the winter inaugural flight takes off during the heat of our legendary three-month Carnival season.”

To continue the celebration beyond Bastille Day, Guadeloupe Islands Tourist Board will celebrate the new JetBlue route at New York’s two-day Pinknic event with a special pop-up event and prize tent. Pinknic features delightful wines complemented with delicious food prepared by local chefs, as well as entertainment from world-renowned bands and DJs.

JetBlue will operate Guadeloupe service using its Airbus A320 aircraft offering the airline’s award-winning service featuring the most legroom in coach (b); free Fly-Fi, the fastest broadband internet in the sky (c); complimentary and unlimited name-brand snacks and soft drinks; free, live DIRECTV® programming and 100+ channels of SiriusXM® radio at every seat.

  • JetBlue trialing Collins Aerospace biometric self-boarding gates at JFK
  • Passengers can now use SelfPass facial scan technology to streamline the boarding process.

Annapolis, Maryland |March 26, 2019–JetBlue is advancing the boarding process at New York’s John F. Kennedy International Airport (JFK) with SelfPass — a biometric facial scanning process implemented by Collins Aerospace, in cooperation with U.S. Customs and Border Protection (CBP).

Passengers using SelfPass, with fully integrated self-boarding gates, may board international flights through one gate in Terminal 5 and experience a more streamlined process. Boarding is performed in a matter of seconds and eliminates the need to present traditional boarding and identification documents.

With SelfPass, there is no pre-registration required. Air travelers simply step up to the camera for a facial match against their travel document — such as CBP photos previously loaded in the system — then proceed to board the aircraft.

“Biometric solutions are the future when it comes to improving the passenger experience at the airport, and JetBlue is playing a crucial role to make this transformation a reality,” said Christopher Forrest, vice president of Global Airport Systems for Collins Aerospace. “Not only are we reducing the amount of time it takes a passenger to move through the airport, but we’re also adding a heightened level of security.”

“The innovative use of biometrics for customer processing is driving the aviation industry forward and aligns with IATA’s One ID concept,” said Ian Deason, senior vice president of customer experience for JetBlue. “By working together with Collins Aerospace, we’re bringing JetBlue customers a personal, helpful and simple experience each time they fly.”

SelfPass doesn’t just benefit the passenger. It enables airports and airlines to implement and grow their biometric capabilities at various touchpoints by being uniquely scalable and hardware independent. By implementing a more efficient boarding process, airlines can improve on-time departures and increase passenger satisfaction.

New York | December 6, 2018– JetBlue, New York’s Hometown Airline™, today announces the appointment of Edward Baklor as the carrier’s new Vice President, Inflight Experience. He will join JetBlue effective January 2019 and lead the carrier’s 5,000 award-winning inflight crewmembers.

Baklor comes to JetBlue from LaGuardia Gateway Partners where he served as Chief Commercial Officer responsible for leading the team that is transforming the commercial and guest experiences at LaGuardia Airport’s Terminal B.

He previously served as the Senior Vice President of Guest Experience at Calgary-based WestJet, where he led the carrier’s airport operations, inflight, and contact center teams. Additionally, Baklor spent 14 years in various leadership roles at The Walt Disney Company’s Theme Parks and Resorts division before joining the aviation industry.

“Ed has built his entire career around the idea of service excellence, making him a perfect fit to lead JetBlue’s Inflight team,” said Ian Deason, JetBlue’s Senior Vice President, Customer Experience. “I’m thrilled to welcome him and look forward to working together to make JetBlue an even better airline for our crewmembers and customers.”

“I’ve always admired JetBlue for creating a great culture that clearly helps drive a memorable experience for its customers,” Baklor added. “I’m very excited to work alongside JetBlue’s inflight crewmembers as the airline continues to grow and evolve.”

Baklor is a graduate of American University in Washington, D.C.

  • No Matter Where You’re Sitting, JetBlue is the Best U.S. Airline, Says The Points Guy
  • JetBlue Sweeps Editor’s Choice Awards for Domestic Travel at First-Ever NYC Event

New York | December 7, 2018–JetBlue announced it has been recognized by The Points Guy with awards for Best Domestic Economy Class (Airbus A321 Core) and Best Domestic Business Class (Mint). JetBlue was the only airline – domestically and globally – to win awards for both economy and business. The wins underscore JetBlue’s long-standing commitment to offering the very best customer experience in the sky.

“No matter where you sit on a JetBlue flight, your experience will be the best in the industry and we thank The Points Guy for sharing that message with even more travelers who we hope to welcome aboard soon,” said Ian Deason, senior vice president customer experience, JetBlue. “These awards are a testament to the investment JetBlue makes in our customers, our crewmembers, our aircraft and every part of the travel experience.”

The Points Guy (TPG) is a trusted travel and lifestyle media platform that focuses on maximizing travel experiences while minimizing spending. Through an informative, clever point of view, TPG has become the leading online resource for all things points, miles and resourceful travel experiences. This week, The Points Guy Brian Kelly hosted the first-ever TPG Awards at a star-studded event held on The Intrepid Sea, Air & Space Museum in New York.

The recognitions come as JetBlue is doubling down on the “cabin of your dreams” in Core with newly restyled Airbus A320 aircraft featuring the most legroom in coach (a) with better seats, bigger televisions, more channels, free Fly-Fi broadband and streaming entertainment on all aircraft (b). The Points Guy highlights some of these customer-friendly features in its award review:

“A modern cabin, industry-leading legroom and top-notch IFE options are just a few reasons JetBlue beat out the rest of the major domestic airlines in the economy category. Based on hard product alone, it’ll be hard to top [JetBlue] next year.”

At the same time, the airline continues to expand premium Mint flights on cross-country routes and in the Caribbean and Latin America. JetBlue now operates more than 80 daily Mint flights in 15 JetBlue cities. On most of these routes, JetBlue is the only airline to offer regularly scheduled flights with a lie flat seat. And with Mint’s tapas style dining, amenity kits by Hayward and Hopper, dessert from local artisanal ice cream makers and dedicated hospitality trained crewmembers, The Points Guy says JetBlue is leading the industry:

“Hands down, JetBlue features the best business-class product for a domestic airline. A private suite for a cross-country flight? We’ll take it! Combine a phenomenal seat with friendly service and tasty food, and you’ve got a winning formula that has put other domestic carriers on defense.”

JetBlue continues to lead the industry as the first domestic airline to launch a fully-integrated biometric self-boarding gate for international flights

Latest biometric enhancement builds on the success of the airline’s expanding biometric boarding programs in Boston, New York, Fort Lauderdale and Washington, D.C.

New York | November 15, 2018– JetBlue (NASDAQ: JBLU), in partnership with U.S. Customs and Border Protection (CBP), today announced the roll-out of its first fully-integrated biometric self-boarding gate at New York’s John F. Kennedy International Airport (JFK). Customers flying to select international destinations from Terminal 5 at New York-JFK can now board even faster with a dual lane biometric self-boarding gate, which uses facial recognition technology to verify travelers with a quick photo capture.

JetBlue’s new biometric self-boarding gate comes on the heels of the airline’s successful biometric boarding trials at Boston Logan International Airport (BOS), Fort Lauderdale-Hollywood International Airport (FLL) and New York-JFK. This week, JetBlue also became the first airline to partner with the Metropolitan Washington Airports Authority to launch a one-step biometric boarding experience for customers flying to Nassau, Bahamas (NAS) from Ronald Reagan Washington National Airport (DCA).

Since the program’s launch in 2017, more than 50,000 customers have participated in biometric boarding on 500+ flights across all four cities. There is no pre-registration required. Customers can simply step up to the camera for a photo match and make their way onto the aircraft.

“The success of JetBlue’s biometric boarding program is a testament to the airline’s ongoing work to create a personal, helpful and simple experience,” said Ian Deason, senior vice president of customer experience, JetBlue. “The boarding touchpoint is an area that needs innovation and we feel biometrics will change the future of air travel as we look to create a more seamless journey throughout the airport.”

This latest biometric enhancement complements JetBlue’s existing self-service efforts, including self-service lobbies with interactive kiosks that feature self-bag tag and self-bag drop capabilities. The airline plans to expand its biometric boarding program to more international flights from New York-JFK, Boston and Fort Lauderdale, and expects to pilot a biometric bag drop station at New York-JFK early next year.

New York, USA | November 5, 2018–JetBlue (Nasdaq:JBLU) recently revealed an enhanced TrueBlue experience, available at jetblue.com/trueblue, as part of its ongoing digital transformation. The refreshed digital experience adds “Points Pooling”—a more flexible and user-friendly way for TrueBlue members to pool points, together. JetBlue remains the only major U.S. carrier to offer a free points pooling option for all loyalty members.

“Points Pooling” allows designated groups to conveniently earn and redeem points together, even more quickly. This update was based on customer feedback and adds even more flexibility. JetBlue still lets its customers determine their own “pool” based on who and what is most beneficial to them. Everyone counts, whether it’s family members, friends, or even roommates and neighbors.

“We broke ground with our original family pooling option and we’re continuing to innovate with the new, more flexible version,” said Marty St George, executive vice president commercial and planning, JetBlue. “Customers determine the pool that works best for them, helping points rack up even faster with a program that’s even easier to manage.”

Read the rest of the release here.

 

JetBlue Takes Off This Winter with New Nonstop Flights between Growing Fort Lauderdale-Hollywood Focus City and Largest City in Ecuador

New York, USA | October 25, 2018– JetBlue announced that new flights between Fort Lauderdale-Hollywood international Airport (FLL) and Guayaquil, Ecuador’s José Joaquín de Olmedo International Airport (GYE) are now on sale with the route set to launch on February 28, 2019 (a). JetBlue is offering an introductory fare on the airline’s latest international route starting at just $89 one way from Fort Lauderdale (b).

“With nearly a third of JetBlue’s capacity already in the Caribbean and Latin America, new flights between south Florida and Guayaquil advance JetBlue’s leadership in this important region,” said Andrea Lusso, director route planning, JetBlue. “At the same time JetBlue will connect customers with a unique city full of attractions and the gateway to the Galapagos.”

Guayaquil becomes JetBlue’s sixth destination in South America, second in Ecuador and expands the airline’s broader reach into Latin America and the Caribbean. In recent years, the airline’s network strategy has focused on enhancing international markets which has translated into service in 22 countries. JetBlue’s footprint outside of the U.S. continues to grow as the airline adds and increases routes to more than a dozen unique island destinations in the Caribbean and in various cities in Mexico, Peru, Costa Rica, and Colombia.

The new service also advances JetBlue’s position as the top airline at Fort Lauderdale-Hollywood, where the airline plans to operate 140 daily flights in the coming years. It is one of JetBlue’s fastest-growing focus cities, serving customers throughout South Florida and offering a fast and convenient alternative for Miami-Dade travelers. The airline also recently expanded its operation to new gates in Terminal 3 and began utilizing Terminal 1 for additional international arrivals to help support future growth.

Additionally, JetBlue customers in a variety cities beyond Fort Lauderdale – including New York, Boston, Los Angeles, Washington, D.C., Atlanta, Philadelphia and more – will benefit from the new route with convenient connections through JetBlue’s south Florida focus city.

 

New York, USA | October 24, 2018– JetBlue, New York’s Hometown Airline, announces the appointment of William Cade as the carrier’s new vice president, technical operations. Cade joins JetBlue early next month to oversee the airline’s maintenance, materials, quality, engineering and technical purchasing functions. He will be based in Long Island City, N.Y., and report to Warren Christie, JetBlue’s senior vice president, safety, security & fleet operations.

A 30-year industry veteran, Cade most recently served as vice president, base technical operations for American Airlines, responsible for multiple heavy maintenance bases along with global heavy maintenance vendor and support shop operations. Cade has held several leadership roles at American serving as technical operations managing director for various regions for over 15 years.

Prior to American Airlines, Cade worked at Trans World Airlines holding numerous positions, including director maintenance in Los Angeles. Cade began his aviation maintenance career with Pan American World Airways as a sheet metal mechanic and is a licensed Airframe and Powerplant (A&P) technician.

“Bill’s vast experience will be a great asset to JetBlue as we set up our technical operations team for continued success and achieve our structural cost commitments,” said Christie. “Bill has a track record of inspiring large teams while instilling world-class industry technical standards and maintaining the highest levels of safety and compliance.”

Cade added: “It’s an honor to be working with some of the most committed and skilled technical operations professionals in the industry. I am excited to help continue growing the special culture for crewmembers and delivering the great JetBlue experience to customers.”

  • JetBlue Reveals First Complete Restyle of A320 Aircraft Interior Since Airline Launched in 2000, Bringing a Living Room-Comfort to the Sky
  • JetBlue Goes All-In on In-Seat Connectivity and Customer Comfort With Larger Seatback TVs, More Channels, Streaming Entertainment, Free Gate-to-Gate High-Speed Internet, The Most Legroom in Coach®, and the Widest, Most Comfortable A320 Seats

New York | May 2, 2018–JetBlue (NASDAQ: JBLU) today formally unveiled its first Airbus A320 to undergo the airline’s fleet restyling, which is bringing an all-new interior to its A320 aircraft. The aircraft – tail N646JB named “Bravo Lima Uniform Echo” – operated its first scheduled flight today between Boston Logan international Airport (BOS) and Bermuda’s L.F. Wade International Airport (BDA). True to its founding mission to bring humanity back to air travel, JetBlue’s restyled interiors boast the very best in customer comfort, connectivity and entertainment – creating an environment that feels more like lounging in your living room than flying at 35,000-feet.

“JetBlue’s A320 restyling is about making the best even better,” said Marty St. George, executive vice president commercial and planning, JetBlue. “JetBlue has built its innovative reputation on offering our customers the very best products and a level of service they won’t find on another U.S. airline and this update ensures we remain the go-to choice for flyers who expect nothing but the best.”

JetBlue’s A320 cabin restyling marks the first major overhaul the customer-friendly airline’s original fleet since launching in 2000. The industry-disrupting airline that first revolutionized flying with a refreshing reputation for its customer-focused approach, free snacks and signature live TV at every seat is creating a modernized experience based on customer preferences. For most of the airlines 101 destinations the A320 restyling will bring the first upgraded JetBlue product to their city in nearly 20 years.

A major focus of the restyling is keeping customers connected throughout their flight, including a new inflight entertainment system, high-definition seatback televisions, in-seat power outlets with USB ports and continued free gate-to-gate Fly-Fi high-speed internet.

“We are excited to partner with JetBlue on their plan to further enhance the customer experience,” said Jeff Knittel, Chairman & CEO, Airbus Americas, Inc. “JetBlue’s decision to upgrade to state of the art wireless connectivity and IFE will truly be a highlight to their customers. The A320 remains a market leader with JetBlue’s focus on customer comfort and innovative technologies. Airbus is proud to be a part of JetBlue’s success!”

Phased Restyling Schedule
The restyling will include two iterations of the design, with the 2018 model introducing features from the popular A321 interior and the 2019 and beyond model featuring an innovative seat design and inflight entertainment system unlike anything offered by U.S. airlines today.

For roughly the next nine months, JetBlue’s A320s will be restyled with the Rockwell Collins Pinnacle seat and LiveTV 4 entertainment options currently enjoyed by customers on the airline’s A321 aircraft.

In early 2019, JetBlue will transition to the restyling featuring the Rockwell Collins Meridian seat and Thales AVANT and ViaSat-2 products.

Introducing A Sleek and Smart Seat
In 2019, JetBlue will outfit its A320 aircraft with the Rockwell Collins Meridian seat, customized for the airline’s needs and featuring a number of design elements with customer comfort in mind:

  • Expanded seat width offers more than 18 inches, the widest available for the A320.
  • The most legroom in coach of any U.S. airline (a).
  • Enhanced cushion comfort.
  • Adjustable headrests, a new feature for JetBlue’s A320.
  • Contoured seatback design at knee level creates additional living space for every customer.
  • Redesigned seatback stowage options, including an innovative elastic grid to accommodate a variety of customer items.
  • At least two easily-accessible and repositioned power connections at every seat.

Exceptional Entertainment Options
Also in 2019, JetBlue will build on its reputation as an industry leader in inflight entertainment options with Thales AVANT and ViaSat-2 connectivity. With this system, JetBlue will offer customers aboard its restyled A320s expanded entertainment choices in nearly every region the airline flies.

  • 10.1 inch, 1080P high definition screen at every seat.
  • More than 100 channels of live television.
  • Expanded collection of on demand movies, TV shows and video content, plus new gaming features.
  • Destination-specific content allowing customers to enhance their travel experience.
  • Picture-in-picture function.
  • Enhanced, 3D flight map offering multiple ways to track time to destination.
  • NFC paining turning personal handheld devices into remotes or gaming controllers.
  • Expanded Fly-Fi connectivity, providing coverage to nearly the entire JetBlue network.

All About In-Air Ambiance
JetBlue’s A320 restyling also allows the airline to refresh the overall feel of the aircraft interior. New LED lighting will enhance the look and tone of the in-cabin ambiance and allow for a variety of lighting settings to increase customer comfort. New sidewalls and overhead bins will also be installed, as well as a variety of newly incorporated design elements throughout that will capture JetBlue’s unique style and personality.

Restyling Schedule
JetBlue expects to complete approximately a dozen A320 restyles by the end of 2018, with the ability to complete multiple aircraft each month by 2019. JetBlue’s so-called A320 classics will be restyled first. JetBlue’s overall A320 restyling is set to take approximately three years.

Often Copied, Never Duplicated
As JetBlue refreshes its A320 fleet the airline is also enhancing an additional element that cannot be matched anywhere else in the sky: the airline’s crewmembers.

JetBlue’s philosophy has always been to hire those who are passionate about providing great service. In 2017 the airline grew to include more than 5,000 inflight crewmembers. At the same time JetBlue made a commitment to provide every one of them with enhanced tools and training for more meaningful interactions with customers every day.

Building on the success of JetBlue’s specially trained Mint inflight crewmembers, the airline expanded its unique ‘JetBlue Promises’ training standards across the board, with every inflight crewmember on track to compete the program in 2018. JetBlue is committed to offering world-class hospitality experiences across the entire airline, on every flight and at every seat.

Multimedia
Please visit JetBlue’s Media Room to download and view additional images and video.

Atlanta | September 19, 2017– SITA, the technology company that provides JetBlue’s biometric exit checks at the boarding gate, today announced the success of its innovative technology used in the trial in Boston Logan International Airport and that it continues to work with the airline and U.S. Customs and Border Protection (CBP) in this program.

The program, which started in June on flights from Boston’s Logan International Airport, has proven hugely popular with JetBlue customers. When given the option, the vast majority choose to “board in a snap” by simply stepping up to a camera without having to show a boarding pass, passport or any other papers.

SITA’s biometric scanning technology has proven to be very accurate with close to 100% match-rate contributing to an efficient, pleasant and seamless experience. With this improved boarding JetBlue customers enjoy a better overall customer experience.

Joanna Geraghty, Executive Vice President Customer Experience, JetBlue, said: “SITA’s role as our technology partner helped us bring this innovative approach to boarding from an idea to reality. SITA was able to quickly and effectively support both our requirements and the specification of CBP. We could not be happier with the results of this trial and hope to work with SITA in future iterations of our self-boarding program.”

Randy Pizzi, SITA President, Americas, said: “SITA’s collaboration with JetBlue and CBP has resulted in this unique integrated biometric exit check and self-boarding solution. The results to date have been very positive with the vast majority of JetBlue customers choosing to use it. This acceptance is in line with our experience and the results of 2017 SITA Passenger IT Survey, which shows that not only do passengers prefer to use technology but when they do it boosts satisfaction rates.

“The accuracy and speed of the system shows how SITA’s technology can provide a new way for airlines to bring value to their customers. Over the coming months we will work with JetBlue and Government agencies to extend the use of this innovative and passenger-friendly technology. We look forward to continued progress together.”

John Wagner, Deputy Executive Assistant Commissioner, Office of Field Operations, U.S. Customs and Border Protection, said: “Working with industry partners like JetBlue allows us to explore the best use of technology to implement biometric exit checks while improving the passenger experience. The integrated and frictionless solution devised with the airline and SITA is proving a success for everyone – the airline, the passengers and CBP. We look forward to continued work with JetBlue and SITA.”

SITA provides self-service solutions at every step of the passenger journey from check-in to boarding at airports across the world. More than 165 airlines use its passenger processing applications and its common-use systems board more than 100 million passengers per year. Today SITA provides border management solutions to more than 40 Governments across the Americas, Asia, Europe, The Middle East and Africa.

  • Order combines current and new engine types

New York and France | July 26, 2016– New York-based JetBlue Airways has amended its purchase agreement with Airbus to include an additional 15 Airbus A321ceo (current engine option) and 15 A321neo (new engine option) aircraft. The airline, which already operates A321s, has not yet announced its engine selection for the newly ordered aircraft. Beginning in 2019, JetBlue has the flexibility to configure the New Engine Option aircraft to the Longer Range version of the A321 – the A321LR.

“Airbus has been our partner since the beginning, and we are proud that our partnership continues today,” said Robin Hayes, president and CEO, JetBlue. “The A321 is an incredible aircraft that is delivering results for our business. We intend to deploy many of these aircraft to expand our successful Mint experience and our west coast presence.”

Many of JetBlue’s newly ordered A321 aircraft are expected to be delivered from Airbus’ newest manufacturing facility in Mobile, Alabama. The first aircraft to be produced at Airbus’ U.S. Manufacturing Facility – a JetBlue A321 known as “BluesMobile” – is on public display today at the EAA AirVenture air show in Oshkosh, Wisconsin. BluesMobile was delivered to the airline and entered service this spring.

“When we decided to build an assembly line in the U.S., we did it to help meet the increasing demand from our U.S. customers,” said John Leahy, Chief Operating Officer – Customers. “The A320 Family is a market leader worldwide – one that has found particularly great success in the United States because of its economics, efficiency and comfort. We look forward to delivering more and more aircraft from our U.S. facility to our customers here in America.”

JetBlue currently operates a fleet of 160 A320 Family aircraft, including 130 A320s and 30 A321s. Including the order announced today, the airline’s backlog of Airbus aircraft comprises 116 planes: 25 A320neo, 31 A321ceo, and 60 A321neo aircraft.

The A320 Family is the world’s best-selling single aisle product line with almost 12,600 orders since launch and more than 7,100 aircraft delivered to more than 320 operators worldwide. Thanks to their widest cabin, all members of the A320 Family offer unmatched comfort in all classes and Airbus’ 18” wide seats in economy as standard. With one aircraft in four sizes, the A320 Family, seating from 100 to 240 passengers, seamlessly covers the entire single-aisle segment from low to high-density domestic to longer range routes.

  • JetBlue receives A321 from Airbus team in Mobile, Alabama

Mobile, Alabama | April 25, 2016– The first ever delivery of an aircraft from the Airbus U.S. Manufacturing Facility took place today, April 25th, in Mobile, Alabama. The entire team of employees from the American assembly line gathered to present their very first completed product, an Airbus A321, to JetBlue. On hand for the occasion were executives from Airbus, JetBlue senior management, including President and CEO Robin Hayes, and a broad collection of dignitaries from the Gulf Coast region.

“I am immensely proud to be here to participate in this first delivery from Mobile,” said John Leahy, Airbus Chief Operating Officer – Customers. “Going from breaking ground on this facility three years ago to handing over the first Alabama-produced A321 today is an amazing accomplishment. It’s a testament to how well executed this project was and how strong the teamwork has been here in Mobile and throughout Airbus. The Airbus U.S. Manufacturing Facility has brought together all the best aspects of our other assembly lines around the world, and it shows how Airbus people work hand in hand with our partners to deliver great aircraft to our customers.”

Airbus announced its commitment to build a single-aisle assembly line in Mobile, Alabama in 2012, and less than one year later, broke ground on the $600 million (U.S.) facility. The ceremonial inauguration of the plant came in September 2015. The aircraft delivered today, a JetBlue A321, successfully had its first flight on March 21st, 2016.

In addition to the JetBlue A321 delivered today, there are currently nine other A320 Family aircraft in production at the facility. Airbus anticipates delivering four aircraft per month from the Mobile plant by the end of 2017. The initial deliveries will all be A320 Family aircraft with the Current Engine Option (CEO), but will begin transitioning to New Engine Option (NEO) derivatives in late 2017.

In addition to hundreds of new Airbus jobs the project has brought to the local community, the Mobile area has seen many Airbus suppliers open new facilities in the region, providing even more employment and a parallel boost to the local economy. Airbus is proud to boast that 87 percent of its new employees are from the Gulf Coast region, with nearly one third being U.S. military veterans.

Demonstrating the adage “The Sun Never Sets on Airbus” – Airbus aircraft are now produced around the clock, 24 hours a day, at facilities in: Mobile, Alabama; Hamburg, Germany; Toulouse, France; and Tianjin, China.

Melbourne, Florida and Paris, France | January 25, 2016– Thales has been selected by JetBlue Airways to upgrade the current and future A320 fleet with its next generation in-seat television solution called STV+. As the launch customer for STV+, JetBlue will benefit from an enhanced passenger experience produced by Thales.

The complete STV+ solution uses a new ultra lightweight, seat- centric design featuring live and integrated video content and broadband connectivity. JetBlue will be the first commercial airline to offer its passengers Direct Broadcast Satellite Television plus connectivity embedded in the seatback. Retrofit installations on the A320 fleet will begin in early 2017.

STV+ is an Android-based, high definition touch screen experience which includes a selection of over 100 channels of live TV, Audio- and-Video-on-Demand (AVOD) and real-time connected applications. The product will provide unlimited possibilities for custom app and widget development live content streaming, audio- and-video-on-demand, and personal device pairing to offer more entertainment options than ever.

Thales is offering this product as a turn-key solution for the A320 fleet which includes line maintenance and support services, software solutions, system engineering and Supplemental Type Certificate (STC) for the aircraft.

New York | November 12, 2014– More than 40 new automated passport control (APC) kiosks went live today at JetBlue’s new international arrivals hall extension at Terminal 5 (T5) at JFK International Airport. The kiosks provided by SITA, the global provider of border management solutions and air transport IT, allow international arriving passengers to move through the customs and immigration process quickly and smoothly. They are part of JetBlue’s investment into its new arrival facilities in its T5 at JFK.

SITA’s Automated Passport Control self-service kiosks allow passengers to provide their travel document, biometric data and customs declaration prior to speaking to a US Customs and Border Protection officer. The biometric process on kiosks, first deployed in the USA using SITA technology, increases efficiency and streamlines processes at the ports of entry by off-loading work from the immigration counters to the kiosks. JetBlue can now deliver an improved customer experience to its passengers from the US, Canada and Visa-Waiver countries as they arrive from international destinations.

Eash Sundaram, CIO, JetBlue, said: “At JetBlue our goal is to put the pleasure back into flying and this includes the arrival experience of our international passengers. We have invested in all our facilities and as part of this SITA’s easy-to-use kiosks will help travelers on arrival and continue the great JetBlue experience on the ground.

“We examined what was available in the market and SITA won us over with its experience and the kiosks’ functionality and flexibility. Things like the automatic height adjustment, reactive lighting and SITA’s ambassador application, all added up to the best experience we could offer our passengers.”

Paul Houghton, SITA President, Americas, said: “JetBlue is an airline that has the passenger experience at its core and it was great that we at SITA were able to meet its exacting standards with our automated passport control kiosks. International passengers arriving with JetBlue and its partner airlines will now enjoy a fast and hassle-free move through customs and immigration at JFK T5i with just a few touches of buttons on the SITA APC kiosks.”

In total, 41 Phase 3 APC kiosks are being supplied by SITA at T5. These have been approved by the US Customs and Border Protection for accurate data collection and verification of passenger facial and fingerprint biometrics against passengers’ passports. This means that they can be used to process any passenger from the USA, Canada or any of the 38 visa waiver countries.

SITA has already supplied APC kiosks to many airports across the United States including Orlando, Miami, Tampa, Boston, Los Angeles and Philadelphia. They have been very well-received by passengers, airlines and airports with reports of waiting times reduced by up to 40%. JetBlue’s kiosks are now live and fully operational for its nearly three million international passengers.

  • Launch areas announced for August 18 rollout

Carlsbad, CA | August 12, 2014– Beginning Monday, August 18, ViaSat Inc. (NASDAQ: VSAT) will offer Exede® high-speed satellite internet plans that provide households in select locations across the country with virtually unlimited data usage for communications, web browsing, and streaming media. The new “Freedom” plan will be initially offered along portions of the Eastern Seaboard and the Gulf Coast; select counties in California, Arizona, and Minnesota; and across most of Alaska, Hawaii, and Florida.

Virtually unlimited satellite internet service (providing at least 150 GBs of monthly data without a strict data allowance) is another notable first for ViaSat, a company with a history of leadership in technology and market innovation. Its Exede Internet consumer service, powered by the world’s highest capacity communications satellite ViaSat-1, was the first high-speed satellite service to reach a significant portion of the U.S., including rural and remote areas that had historically limited internet options. With the recent growth in household data usage, especially for streaming services, ViaSat is again leading the industry in addressing customers’ needs for higher data volumes with its Freedom plan.

“The Freedom plan shows our dedication to continually improving the customer experience and responding to their desire for more data,” said Lisa Scalpone, vice president, Broadband. “With Exede Internet, we’ve shown that we can deliver high speeds at reasonable cost to virtually anyone in the U.S. Now we’re excited to demonstrate that satellite internet can deliver data volumes that are competitive with wireline services. Our Freedom plan will provide a preview of the next leap forward for satellite internet.”

In addition to the Freedom plan, other Exede plans debuting August 18 across a large area of the country will offer double or triple current data allowances. These expanded data allowances are available for Exede Evolution, a plan introduced late last year that offers unlimited e-mail and web page access.

“Within the coverage we have on ViaSat-1, our objective is to put our available bandwidth to work for the benefit of our customers,” said Scalpone.

Mike Jude, program manager for Consumer Communication Services at Frost & Sullivan, said, “Through our research, we’ve found that ViaSat is dedicated to providing improved, state-of-the-art satellite services that don’t have the typical limitations of satellite technology. The data cap has been one of those limitations, so this is a very interesting development to see them take another step ahead in responding to consumers’ growing need for higher volumes of data.”

ViaSat also offers Exede In The Air high-speed in-flight internet for airline passengers on JetBlue and United; Exede Business for added speed and data tailored to business subscribers; and Exede Enterprise communications for live events, field operations and disaster response. In a June 2014 report from the FCC, Exede Internet led 14 other internet services in delivering advertised speed, with peak period upload and download speeds of approximately 140 percent of what is promoted. This is the second consecutive year that Exede Internet’s performance was at the top of the charts in the agency’s annual independent study, “Measuring Broadband America.”

ViaSat has also announced plans for another groundbreaking satellite, ViaSat-2, now in development. Its launch, planned for 2016, is expected to facilitate a significant expansion of Exede services, capacity, speed, and coverage areas.

  • Contract marks first partnership between JetBlue and Spafax

New York, NY | September 8, 2014– JetBlue Airways (NASDAQ: JBLU), New York’s Hometown Airline™, is partnering with content provider Spafax to manage its in-flight entertainment (IFE) and Fly-Fi content offerings.

Following JetBlue’s launch of Fly-Fi, its industry leading high speed onboard Wi-Fi product in late 2013, and the launch of its enhanced all new seat back live TV 4 product offering over 100 channels of free live DirecTV™ and over 100 channels of free SiriusXM™ radio in spring 2014, the airline today signed an agreement with Spafax, a leader in the creation of branded content, specialized inflight entertainment management and custom publishing.

Spafax will leverage its global industry connections and expertise to bring JetBlue’s customers the very best in entertainment selections. From premium to independent selections, Spafax’s extensive suite of digital entertainment offerings will compliment JetBlue’s industry leading in-flight entertainment and connectivity systems. The brand-new Live TV 4 platform that is currently available on the airline’s Airbus A321 fleet, and will be rolled out across the entire fleet starting early next year, offers customers more than 100 channels of DirecTV® programming, 100+ channels of SiriusXM® radio and eight movies. Movies range from current Hollywood blockbusters to smaller independent films, as well as multi-language solutions for Spanish-speaking customers. By early 2015, all Live TV 4 platforms on JetBlue aircraft will be touch screens.

“The new partnership with Spafax will help JetBlue offer our customers the best and broadest selection of entertainment onboard, and our new IFE selection and Fly-Fi portal will provide an endless choice of options, no matter what you like,” said Jamie Perry, JetBlue’s director product development.

“We’re excited that JetBlue, which is renowned for its customer focus and innovative in-flight entertainment, has decided to partner with us at Spafax, allowing our teams in New York and Orange County to provide our best in class offering of inflight entertainment,” said Al St. Germain, Senior Vice President USA, Spafax. “Our expertise within the IFE industry gives us the ability to provide leading service which JetBlue customers have come to love about the JetBlue Experience.”

About JetBlue Airways
JetBlue is New York’s Hometown Airline, and a leading carrier in Boston, Fort Lauderdale/Hollywood, Los Angeles (Long Beach), Orlando, and San Juan. JetBlue carries more than 30 million customers a year to 86 cities in the U.S., Caribbean, and Latin America with an average of 850 daily flights. Flights to Curaçao will launch on December 2, 2014; subject to receipt of government approval. With JetBlue, all seats are assigned, all fares are one-way, an overnight stay is never required and the first checked bag is free (subject to weight and size limits and exceptions for itineraries including flights marketed or operated by other airlines). For more information please visit JetBlue.com.

JetBlue’s Fly-Fi product provides real broadband internet in the sky at speeds of 12Mbps-20Mbps per customer. Fly-Fi is currently available on over 60 aircrafts, and will be fully installed by 2015. JetBlue’s LiveTV 4 platform on its A321 fleet features 100 channels of DirecTV® programming, 100+ channels of SiriusXM® radio and eight movies. The LiveTV2e system offers 36 channels of DirecTV® programming, 100+ channels of SiriusXM® radio and six movies.

Atlanta | July 24, 2014– Airlines can now offer their ultra tech-savvy passengers the chance to board their flight with a mere flick of their wrist and scan of their smartwatch. SITA Lab continues to innovate and lead in the area of wearable tech by providing boarding passes for Android watches via its API available now on developer.aero.

A simple alert via Android Wear technology will remind the passenger of their flight at the appropriate time and location. A quick swipe reveals the boarding pass and a second swipe displays the barcode allowing the passenger to get through the airport checkpoints and board the plane.

Jim Peters, CTO, SITA, said: “We have done considerable research into the use of wearable technology for the air transport industry and this is the first step to enable passengers to use their own wearable devices as they make their way through the airport.

“SITA’s boarding pass is fully compliant with international regulations, including the TSA, so can be used at airports across the world. We’ve made this available through our industry API platform so it will be interesting to see which airlines will be the early adopters.

SITA provides a selection of APIs for airlines and airports on its developer.aero platform including ones for beacons, baggage tracking and iTravel. Because the boarding passes are delivered via API a simple mark up in the code, which takes less than two minutes, enables Google Now operation and allows smartwatches to be a useful travel tool.

SITA’s boarding pass API is already in use at major airlines including JetBlue and Virgin Atlantic.

Peters added: “Smartwatches haven’t really taken off just yet but the predictions are very strong. The SmartWatch Group reports that 40 companies launched smartwatches in 2013 and it predicts these devices will become indispensable in the years to come. SITA has now made it possible for airlines to be ready for boarding when these wearable tech devices go mainstream.”

  • Thales and JetBlue close the $399m LiveTV deal.
  • The LiveTV deal strengthens Thales’s IFEC product and service offering with connectivity as a key driver.
  • The acquisition increases Thales’s operational footprint in the USA and enhances the Group’s global IFEC presence.
  • Neuilly-sur-Seine, France and Irvine, California | June 10, 2014– Thales today announced the closing of the acquisition of LiveTV from JetBlue. As part of the arrangement, the two companies will form a partnership that focuses on innovation for both passengers and airline operations.

    Passengers increasingly expect broadband connectivity at all times. Airlines want to enable their passengers to have access to this connected environment within the aircraft, allowing them to interact with both social media and professional networks in the air. The acquisition of LiveTV is part of Thales’s strategy to meet passenger demands by delivering high quality, fast connections while meeting airline needs for greater operational efficiency. LiveTV has equipped more than 700 aircraft worldwide with a range of competitive products, focused on high performance connectivity services.

    LiveTV provides outstanding solutions for passenger connectivity, live
    television and wireless video services. The combination of this offering with the advanced Thales AVANT entertainment system firmly aligns the Thales In Flight Entertainment and Connectivity (IFEC) business to its long-term focus on connected services for passengers and airline operators within all industry segments, from premium to low-cost.

    Robin Hayes, President of JetBlue referenced the additional benefits of the
    deal to the airline, “JetBlue was careful to find a buyer that will be a key partner in advancing IFEC solutions. I am confident that Thales will continue to deliver innovation and long term value.”

    With more than 500 employees and projected revenues for 2014 estimated at over US$150m, Florida-based LiveTV is now a wholly-owned subsidiary of Thales USA, reporting to Dominique Giannoni, vice president Thales IFEC business.

    As a result, Thales strengthens its operational footprint in the USA and
    enhances the Group’s global IFEC presence.

    New York, NY | May 1, 2014/Marketwired/– JetBlue Airways (NASDAQ: JBLU) today announced that LiveTV received a supplemental type certificate (STC) and Parts Manufacturing Authorization (PMA) from the Federal Aviation Administration (FAA), necessary steps in the process of having high-speed Wi-Fi and LiveTV’s next generation inflight entertainment system installed on its new fleet of Airbus 321 all-core aircraft. The new LiveTV system, LiveTV 4.0, and JetBlue’s inflight Wi-Fi product, Fly-FiTM, will provide customers with a significantly enriched experience.

    The Live TV 4.0 system has a larger screen (10.1 inches for the core experience and 15.6 inches for the Mint experience), and additional content options. Through JetBlue’s partnership with DirecTV, customers will have access to more than 100 channels of live television with optional closed-captioning, a new TV guide that displays current and upcoming program information, and two additional JetBlue Features, totaling eight features each available with English and Spanish audio tracks. Additionally, JetBlue’s SiriusXM satellite radio offering will have an improved home screen where all programming information will be displayed on one screen.

    JetBlue also launched Fly-Fi last December on its Airbus 320 fleet, and currently operates 37 Fly-Fi enabled aircraft. The airline is up to 10 A320 Fly-Fi installations per month and is targeting to have its entire Airbus320 fleet complete by the end of 2014.

    “We are very excited that LiveTV has received approval from the FAA and we can now commence the next phase in this process — installing LiveTV 4.0 and Fly-Fi on the other three all-core A321 aircraft, which have been flying since last December,” said Jamie Perry, director product development, JetBlue Airways. “The next step is to receive the certification needed for the first A321 Mint aircraft.”

    JetBlue is known for its free innovative and industry-leading inflight entertainment since the airline took flight in 2000, and with a refreshed core product, true broadband Wi-Fi in the sky and an upgraded entertainment system on larger screens, that innovation will continue. The airline now has one A321 aircraft with LiveTV 4.0 and Fly-Fi installed which re-entered service on April 28, 2014. The remaining three A321 aircraft will undergo LiveTV 4.0 and Fly-Fi installation throughout the spring, with all four A321 core only aircraft expected to be in service with LiveTV 4 and Fly-Fi installed by the end of June.

    New York, New York | May 1, 2014 | Marketwired|– JetBlue Airways (NASDAQ: JBLU) today announced that LiveTV received a supplemental type certificate (STC) and Parts Manufacturing Authorization (PMA) from the Federal Aviation Administration (FAA), necessary steps in the process of having high-speed Wi-Fi and LiveTV’s next generation inflight entertainment system installed on its new fleet of Airbus 321 all-core aircraft. The new LiveTV system, LiveTV 4.0, and JetBlue’s inflight Wi-Fi product, Fly-FiTM, will provide customers with a significantly enriched experience.

    The Live TV 4.0 system has a larger screen (10.1 inches for the core experience and 15.6 inches for the Mint experience), and additional content options. Through JetBlue’s partnership with DirecTV, customers will have access to more than 100 channels of live television with optional closed-captioning, a new TV guide that displays current and upcoming program information, and two additional JetBlue Features, totaling eight features each available with English and Spanish audio tracks. Additionally, JetBlue’s SiriusXM satellite radio offering will have an improved home screen where all programming information will be displayed on one screen.

    JetBlue also launched Fly-Fi last December on its Airbus 320 fleet, and currently operates 37 Fly-Fi enabled aircraft. The airline is up to 10 A320 Fly-Fi installations per month and is targeting to have its entire Airbus320 fleet complete by the end of 2014.

    “We are very excited that LiveTV has received approval from the FAA and we can now commence the next phase in this process — installing LiveTV 4.0 and Fly-Fi on the other three all-core A321 aircraft, which have been flying since last December,” said Jamie Perry, director product development, JetBlue Airways. “The next step is to receive the certification needed for the first A321 Mint aircraft.”

    JetBlue is known for its free innovative and industry-leading inflight entertainment since the airline took flight in 2000, and with a refreshed core product, true broadband Wi-Fi in the sky and an upgraded entertainment system on larger screens, that innovation will continue. The airline now has one A321 aircraft with LiveTV 4.0 and Fly-Fi installed which re-entered service on April 28, 2014. The remaining three A321 aircraft will undergo LiveTV 4.0 and Fly-Fi installation throughout the spring, with all four A321 core only aircraft expected to be in service with LiveTV 4 and Fly-Fi installed by the end of June

    Melbourne, Florida | March 13, 2014–

    Thales today signed a binding agreement to acquire LiveTV, JetBlue’s fully-owned subsidiary for a total of US$400m dollars. The sale which is subject to regulatory and other approvals is expected to be completed in mid-2014.

    Founded in 1998 in Melbourne, Florida (United States of America) LiveTV provides In-Flight Entertainment solutions for Seat Back, Regional Live Television, Wireless Video and Global Live television, and Connectivity solutions covering Ka-Band Broadband, Multi Band Broadband(Ku, Ka and L-Band), LiveAero and Regional Satellite Radio. With estimated revenues for 2014 projected at over US$150m, it is a wholly-owned subsidiary of JetBlue Airways and today employs around 450 people.

    LiveTV has been a pioneer in the field of TV and more recently high speed airline and passenger Internet and communications services. LiveTV has equipped more than 700 aircraft worldwide with a range of extremely competitive products.

    “LiveTV is a great strategic fit for Thales, commented Jean-Bernard Lévy, Chairman and CEO Thales. It will improve our positioning in the high growth business of In-Flight Entertainment and Connectivity. Our aim is to offer the highest performance, and most competitive and flexible connectivity solution to airlines regardless of their fleet-size, aircraft type or route structure.”

    “Passengers increasingly expect broadband internet services at home, at work and on the move. Airlines want to enable their passengers to have access to this connected environment within the aircraft, allowing them to interact with both social media and professional networks while they travel. Thales will provide solutions that cater to this need” he continued.

    • Certification is for broadband and streaming entertainment system

    Melbourne, FL | September 26, 2013– 

    LiveTV, the leading innovator of inflight entertainment and connectivity solutions, has received a Supplemental Type Certificate (STC) for Boeing 737-900 aircraft from the Federal Aviation Administration to install satellite-based next generation Ka-band inflight airline internet and streaming entertainment systems. LiveTV has the ability to use this certification for all airlines operating 737-900 fleets.  This STC comes less than one month after receiving similar FAA STC approval for Airbus A320 installations that will be first used aboard JetBlue Airways aircraft.

    “We are leading the industry by bringing the fastest inflight connectivity to our customers,” said Glenn Latta, President of LiveTV.  “Our connectivity experience will revolutionize the inflight internet use for flights across North America and Europe.”

    “Our Ka-band satellite-based technology pioneered by ViaSat is finding new applications with more airlines,” said ViaSat Chairman and CEO Mark Dankberg. “Working with LiveTV, we believe this next-generation capability will grow in popularity the more travelers use it.”   The new ViaSat-1 Ka-band satellite is substantially faster and more economical than traditional Ku and Air-To-Ground technologies.

    San Diego, CA | August 5, 2013/PRNewswire/– JetBlue Airways (Nasdaq: JBLU), New York’s Hometown Airline, today unveiled its new, fully customized lie-flat seat which will be available on highly popular transcontinental routes next year. Just as JetBlue reinvented coach service, the airline is committed to reinventing the transcontinental experience by adding service, comfort and amenities at an affordable price that is expected to stimulate market demand.

    New lie-flat seats are expected to debut in the market on new Airbus A321 aircraft beginning in the second quarter of 2014 on the two most popular nonstop routes in the United States – New York to Los Angeles and New York to San Francisco. In addition, JetBlue will be the first and only airline in the market to offer customers the option of a completely separate single suite seat that includes a closable door for increased privacy.

    “Our customers have requested more premium options on our transcontinental flights and we listened,” said JetBlue CEO Dave Barger. “We decided to enter the premium transcontinental market in a way that only JetBlue can: with an intense focus on offering the best possible product for the best possible price.”

    Mr. Barger introduced the new seat at the Global Business Travel Association convention in San Diego. A computer-generated video of the new, enhanced experience, as well as JetBlue’s refinements to the already-popular core JetBlue Experience, can be seen here.

    The new lie-flat seat, created in a partnership with Northern Ireland-based Thompson Aero Seating, will be displayed in a unique 2-1 configuration. Rows 1, 3 and 5 will offer 2-by-2 seating, and rows 2 and 4 will offer private suites, with one seat on each side of the aisle.

    The new seats also offer air cushions with adjustable firmness, a massage function, a 15-inch widescreen television featuring the most live entertainment in the skies, and a unique “wake-me-for-service” indicator if the customer chooses to sleep in, putting more control back into the customer’s hands. In addition, JetBlue will refresh the core JetBlue Experience in 2014 which will include a comfortable seat design with movable headrests, a new entertainment system with up to 100 channels of DirecTV® programming on 10.1-inch widescreens, and 110-volt and USB power ports accessible to all customers. And of course, more legroom throughout coach than any other U.S. airline.

    High Fares We Can Beat

    “Transcontinental routes have had high premium fares we believe we can beat,” said Mr. Barger. “By offering our own, unique seats and enriched service elements that will include some soon-to-be-announced partnerships, we are creating a one-of-a-kind experience that will serve this market in a way only JetBlue can.”

    JetBlue’s wholly owned subsidiary LiveTV will begin installing Fly-Fi on JetBlue’s fleet by the end of the year, a new high-speed, satellite-based wi-fi product that will offer true broadband speeds and serve as the fastest internet access at altitude. “We believe Fly-Fi will be a competitive advantage in the market for JetBlue,” Mr. Barger said. “This is not the slow Wi-Fi you get on other airlines today. This will be connectivity at speeds you’ve come to expect on the ground.”

    JetBlue expects to increase frequencies on JFK-LAX and JFK-SFO with new Airbus A321 aircraft next year to offer even more options, convenience and comfort for customers. There will be a dedicated sub-fleet of 11 aircraft initially used for the two core transcontinental routes. Additional markets are possible, based on customer response and demand for more service.

    “We expect to invigorate the market with our competitive price,” Mr. Barger said. “Building on our original strategy of serving the under-served with a unique product and service-focused culture, we believe this new product will be very popular with current coast-to-coast customers, and may motivate new customers to choose JetBlue.” On an industry-wide basis, revenue from the New York JFK-Los Angeles and JFK-San Francisco markets is more than 50% higher than any other route in the United States, as airlines have dedicated more premium seats and charged much higher fares on these routes on a per-mile basis. There are more than 6,000 passengers each day on the two routes combined, independent Diio data show.

    JetBlue’s new Airbus A321 aircraft begin arriving later this year and will have two configurations. The first four aircraft deliveries will offer the core JetBlue Experience throughout the cabin with capacity for 190 customers. In 2014 additional A321s will be delivered from the Airbus factory in Hamburg, Germany, with 16 lie-flat seats, four of which are the private suites, and 143 core JetBlue Experience seats.

    – Collaboration aimed at increasing service level quality to every online passenger

    Carlsbad, CA | June 11, 2013–JetBlue Airways has upgraded its agreement with ViaSat Inc. (NASDAQ: VSAT) as the airline moves forward on its mission to offer a superior in-flight broadband experience. JetBlue is more than doubling its contract commitment to $20 million for the service, called Fly-Fi powered by Exede® Internet, while ViaSat will bill for bandwidth charges based on the service take rate for each flight.

    “A good way to characterize this amendment is that we’re both putting a little more skin in the game because of our confidence that providing a really good service is going to increase the number of passengers who use it,” said Mark Dankberg, ViaSat CEO and chairman. “This is a great show of JetBlue’s faith in us as we complete ground testing with LiveTV and move ahead to the first flights.”

    The Exede In The Air in-flight service for commercial aircraft is designed to eclipse the service quality and speeds of other in-cabin airline broadband services. The major differentiator for Exede services is an innovative Ka-band satellite system, featuring ViaSat-1, the world’s highest capacity communications satellite. The more favorable economics of the ViaSat system enable airlines to specify a high-speed service level to each passenger, rather than simply an aggregate amount of bandwidth to the plane that leaves passengers competing for limited resources. The system is capable of delivering 12 Mbps or more to each connected passenger.

    ViaSat is already under contract to install its in-flight system, working together with partner LiveTV, onto a total of 370 aircraft, including JetBlue and one other U.S. carrier. Installations are expected to begin later this year with all aircraft scheduled to be online by the end of calendar 2015.