The Crystal Cabin Award is expanding with the new “Best Customer Journey Experience” category. Submissions can be made online until the end of July.

Hamburg | July 9, 2018– With a special category for integrated digital innovations in the field of air travel, the Crystal Cabin Award, the world’s leading prize for aircraft interiors and on-board products, is extending its scope. The new category is aimed both at passenger-focused products such as smartphone apps relating to air travel, and at digital applications that improve product management for airlines. Entries can be lodged online at https://connect.apex.aero/page/apexawards until the end of July.

The new category is running outside the normal entry phase for the Crystal Cabin Award. It will be presented on 24 September together with the APEX Awards at the APEX EXPO and Aircraft Interiors Expo Americas events in Boston, Massachusetts. The application phase for the other eight categories, traditionally awarded every April at the Aircraft Interiors Expo in Hamburg, will then begin.

“Best Customer Journey Experience” comprises all products that help to improve the customer experience journey (inspiration, planning, booking, purchase, pre-trip, departure, in- flight and post-trip) across airline travel categories. It includes technical end-to-end solutions across categories including applications, artificial intelligence, tools, devices, software, programs etc. The product should offer benefits for airlines, OEMs, and/or suppliers by offering new digital solutions and specific insights about passengers experience for the benefit of on- board technical utilization. The finalists and award winner will provide airlines and their suppliers an inspirational example on how to optimize the cabin for end-to-end travel solutions centered around personalized passenger experience.

This special category complements the existing eight categories awarded each year in Hamburg for the Crystal Cabin Awards: „Cabin Concepts“, „Cabin Systems“, “Greener Cabin, Health, Safety and Environment”, “Inflight Entertainment & Connectivity”, “Material and Components”, “Passenger Comfort Hardware”, “University” and “Visionary Concepts”. Winners of the 2018 season included renowned industry players such as Airbus and Altran, Rockwell Collins, and PriestmanGoode with Qatar Airways.

The Crystal Cabin Award 2018 is supported by the following sponsors and media partners: Airbus, Aircraft Cabin Management, Aircraft Interiors Expo (Reed Exhibitions), Aircraft Interiors International Magazine, AIME 2019 – Aircraft Interiors Middle East, ALTRAN S.A.S. Co. KG, Ameco Beijing, APEX, ATR, Boltaron Inc. – A SIMONA Company, DIEHL Aviation, FERCHAU AVIATION Division, FIT AG – Additive Manufacturing Group, Flightchic, Flightglobal, Future Travel Experience, Global Eagle, HAECO Cabin Solutions, Inflight Magazine, Jetliner Cabins, Lufthansa Technik AG, Panasonic, Rockwell Collins, Runway Girl Network, SEKISUI SPI and Thales.

 

Perhaps, one of the more interesting presentation at last week’s APEX TC Meeting in Los Angeles was the VT Miltope/RazorSecure discussion on IFEC Security. Why? Because airplane connectivity hacking is an issue we all are concerned about, especially if you travel. But more importantly, hacking an airplane is a very big deal! When we heard about the RazorSecure pitch, we contacted Jeff Drader, Director of Business Development at VT Miltope about the presentation, and after seeing it, we had a few questions for Jeff.

Everyone we talk to about aviation security is happy to address airport security, but issues pertaining to hackers in the plane (or on the ground affecting a plane) highlight the importance of the technical problems involved, the issues that can be discussed (security) and the eventual connectivity implications and solutions required.

Firstly, we asked Jeff about the TC itself and he noted: “The APEX Tech forum was this past week, and was good as usual. I’d say it has become more professional – with a broader scope. Not too long ago, the WAEA/APEX Tech committee was focused on the techie aspects of IFE, such as developing audio and video specifications related to the IFE industry. Now, it strikes a broader note, including how to provide/promote advertising to passengers …” When we asked about the technical focus of the VT Miltope/RazorSecure presentation, he told IFExpress: “RazorSecure is focused on embedded cybersecurity in the area of transportation, with initial deployments on trains. RazorSecure has been successfully detecting and diffusing on-board attacks and breaches as well as system installation issues.” He went on: “By year end, RazorSecure and VT Miltope plan to offer RazorSecure cybersecurity intrusion detection software as a part of VT Miltope’s nMAP2 airborne wireless access point.  In addition, VT Miltope’s next generation MAP3, with 802.11ac WAVE 2, will also incorporate RazorSecure cybersecurity software.  Since passengers now connect through these wireless access points to the cabin systems, this will be the first line of defense. The RazorSecure intrusion software, in conjunction with enhanced Cognitive Hotspot™ Technology software, provide formidable cybersecurity protection at a potentially vulnerable gateway to the cabin network. As Alex Cowan described this past week at the APEX Tech forum in Los Angeles, passive cyber detection, such as virus filters and firewalls, are no longer sufficient.  Active cybersecurity intrusion detection is necessary to keep ahead of quickly adapting attacks.  RazorSecure’s approach includes the detection of malicious software such as:

  • DOS Attack
  • Physical Attacks
  • Remote Shell Access
  • Critical Configuration Changes
  • Authentication and Misconfiguration
  • And, many more …”

We think you get the picture but, no doubt, IFEC security will get much bigger in the coming years and we cant wait to see who and when drives WPA3 to the aviation front. We also note, Alex Cowan mentions in his presentation that this year has seen increasing attacks against network equipment and you can bet that this is just the beginning!  Here are the RazorSecure presentation charts


Panasonic/AeroMobile

AeroMobile, a Panasonic Avionics Corporation subsidiary, and leading UAE telecommunications operator Etisalat have partnered to simplify and reduce the cost of mobile phone use inflightinflight. AeroMobile’s inflight mobile phone service is now available in Etisalat’s mainstream roaming packages, allowing their subscribers to stay online, make and receive calls, listen to voicemail on AeroMobile equipped aircraft at no extra cost. AeroMobile inflight mobile services are available on more than 20 airlines worldwide including Emirates and Etihad in the UAE. Kevin Rogers, CEO of AeroMobile, says: “Etisalat is renowned for being at the leading edge of the customer experience and this new market-leading offer shows their continued commitment to providing the very best service to their subscribers, whilst also endorsing the importance and relevance of in-flight mobile services to the traveling public.”


Airbus

Greece’s biggest airline, AEGEAN Airlines, has firmed up an order for the purchase of 30 A320neo Family aircraft at a ceremony in Athens, witnessed by Greek Prime Minister, Alexis Tsipras.  The purchase agreement, comprising 10 A321neos and 20 A320neos, was signed by AEGEAN Chairman Eftichios Vassilakis and Airbus Chief Executive Officer Tom Enders. It follows an earlier Memorandum of Understanding signed in March 2018. Currently, AEGEAN operates a fleet of 49 Airbus aircraft (37 A320s, 11 A321s and 1 A319).

The A320neo Family incorporates the very latest technologies including new generation engines and Sharklets, which together deliver at least 15 percent fuel savings at delivery and 20 percent by 2020. With nearly 6,100 orders received from 100 customers, the A320neo Family has captured some 60 percent share of the market. The A321 is the largest member of the A320 Family and seats between 185 and 240 passengers, depending on cabin configuration. Incorporating the latest engines, aerodynamic advances and cabin innovations, the A321neo can fly up to 4,000 nautical miles (7,400 kilometres) non-stop – further than any other single-aisle airliner.


Boeing

Bamboo Airways

Boeing and Bamboo Airways announced a commitment for 20 787-9 Dreamliners in deal that would be worth $5.6B at current list prices, when finalized. The announcement was made during a signing ceremony at the U.S. Chamber of Commerce office, witnessed by Voung Dinh Hue, deputy prime minister of Vietnam, and Nazak Nikakhtar, Assistant Secretary for Industry and Analysis, U.S. Department of Commerce, International Trade Administration.

As part of the agreement, Bamboo Airways completed the deposit requirement in mid-June to reserve the 20 airplanes, which are tentatively schedule to deliver from April 2020 through 2021.

“We are excited to introduce these new 787 Dreamliners into our fleet as we prepare to launch long-haul operations to international markets,” said Mr Trinh Van Quyet, Chairman of FLC Group, 100% owner of Bamboo Airways. “Our long-term vision is to connect Vietnam to key markets within Asia, Europe and North America and the capabilities of these new state-of-the-art Dreamliners will help us achieve our goals. The 787’s superior economics and efficiency, as well as the passenger pleasing interior of the Dreamliner will allow us to successfully grow our business while enabling us to better serve our customers.”

Bamboo Airways is a startup airline that plans to begin commercial operations in 2019 out of the capital city of Hanoi. The carrier plans to offer flights within Vietnam before expanding into other Northeast Asian markets such as China, Korea and Japan. “We are delighted to welcome Bamboo Airways to the Boeing family and we look forward to Bamboo joining the growing group of global airlines that fly the 787 Dreamliner,” said Mr Dinesh Keskar, senior vice president of Asia Pacific and India Sales, Boeing Commercial Airplanes. “We are confident that the 787 will help launch Bamboo’s long-haul operations and serve as the foundation of their success for many years to come.”

The 787 Dreamliner is an all-new, super-efficient family of commercial airplanes. Since 2011, more than 690 Dreamliners have been delivered to operators, flying over 255 million people on more than 680 unique routes around the world, saving an estimated 25 billion pounds of fuel.

At 20 feet (6 meters) longer than the 787-8, the 787-9 extends the family in capacity and range, flying more passengers and more cargo farther. The airplane can fly 290 passengers, in a typical two-class configuration, up to 7,635 nautical miles (14,140 km).

Bamboo Airways is wholly-owned by the FLC Group, a Vietnamese multi-industry company, focusing on aviation, real estate, resorts, farming, and golf.

Boeing & FedEx

In another story, BOEING and FedEx Express announced a new order for 12 767 Freighters and 12 777 Freighters as the world’s largest air cargo carrier continues to invest in the industry’s most capable freighters to better serve its customers. The new airplanes, valued at $6.6 billion at list prices, will appear on Boeing’s Orders and Deliveries webpage once contingencies have been met.This order comes as the air cargo industry continues to gather strength. A year after demand grew by nearly 10 percent, global air freight is on track to increase by another four to five percent in 2018.

Air cargo carriers are adding capacity to keep up with demand, either by converting passenger airplanes into freighters or ordering new production cargo jets. With the latest order from FedEx Express, Boeing has sold more than 50 widebody freighters so far in 2018. FedEx Express and Boeing have a long-standing partnership. The express carrier is a major operator of the Boeing 757 Freighter and the largest operator of the 767 Freighter and 777 Freighter. FedEx is also a customer of Boeing’s Global Services business.

The 767 Freighter, based on the 767-300ER (extended range) passenger jet, can carry approximately 58 tons (52.7 tonnes) of revenue cargo with intercontinental range, making it a flexible platform for serving long-haul, regional or feeder markets.

The 777 Freighter is the world’s longest range twin-engine freighter. The jet can fly 4,900 nautical miles (9,070 kilometers) with a payload of 112 tons (102 metric tonnes or 102,000 kg). With the 777 Freighter, FedEx has been able to connect Asia with its hub in Memphis, Tenn. non-stop and reduce transit times by up to three hours. This has enabled FedEx to accept packages later in the day and still deliver them on time. The 777 Freighter also uses 18 percent less fuel compared to the airplanes it replaces, and provides quieter takeoffs and landings that meet airport noise standards.

And yes, here is their hypersonic passenger design concept –

Boeing Unveils Hypersonic Airliner Concept | Commercial Aviation content from Aviation Week


Other News

  • Need a quick trip to the airport – cheap too? How to Find Cheap Transportation to and From Major Airports
  • Predictive Maintenance is coming of age – and EasyJet Airlines is one of the first users of some 50 predictive algorithms used on their A319’s. The following link is the Avionics story on the Rockwell Collins/Airbus/Plantir Tech solution:EasyJet Talks Evolving Predictive Maintenance Operations at AEE – Avionics
  • Tim Clark, Emirates CEO desires airplanes for passengers without cabin windows. He argues that such a plane would be 50% lighter – and we assume he doesn’t mean that there will be half of the passengers choosing the viewless travel. After all, at night or when the crew closes the shades, it is quite a similar experience!
  • Remember the actor – Michael Rapaport? He is now a hero! Michael Rapaport Stopped A Man Opening An Emergency Exit On A Plane
  • Bob Bogash sent this note about aviation pioneer Kelly Johnson: “As many of you know, Kelly is a personal hero, and I have written a lot about him.  I have also given quite a few talks about his life as an aircraft designer and project manager.  I’ve bragged I could probably teach a semester course on his life, and actually, it’s not much of an exaggeration. This is the 75th Anniversary of his founding of the Skunk Works, and there’s been quite a bit of press – some of it chest-pounding on the part of Lockheed.  Well, that’s understandable, I reckon, even though they were pretty glad to see him retired, at the time.” Check out these links on the subject: 1) http://www.rbogash.com/U-2/U-2.html 2) http://www.rbogash.com/kellyairplanes.html

Below is an update on the latest news since last week’s edition of IFExpress.

ROCKWELL COLLINS
Rockwell Collins has unveiled a new aviation resource management system to help airlines manage aircraft, fuel and cabin crew expenses and enable non-stop global operations.

The aviation resource management system is a turnkey, cloud-based platform comprised of modules that cover every aspect of an airline’s operations as well as a unified database. It enables operational data to flow seamlessly, accurately and in real time between airline functions, allowing the most cost-optimized use of resources as possible.

“Our aviation resource management system eliminates the need for airlines to connect disparate applications that were never designed to work together in the first place and replaces them with an integrated solution,” said Heament Kurian, head of Value Added Applications & Solutions and Strategic Partnership, Information Management Services for Rockwell Collins. “This means that if something like a flight delay occurs, data is automatically distributed to the impacted systems, improving airline personnel’s near-term scheduling and long-term planning abilities.”

The Rockwell Collins solution features a full suite of software-based applications that use prescriptive analytics to automatically recommend the best aircraft and cabin crew usage and greatly simplify the handling of disruptions.

The aviation resource management system complements the company’s ARINC Paxlink, a passenger service system that creates more efficient operations and enhances passenger satisfaction. “These solutions can be used independently or combined to simplify and cost-effectively connect operations from the back office all the way through to passenger-related activities, helping airlines of any size better manage their resources and expenses,” said Kurian.

The Rockwell Collins aviation resource management system is a collaboration with Laminaar Aviation Infotech, which designs and produces innovative solutions for the global aviation and airline markets.


THALES

Gulfstream Aerospace Corp. recently acknowledged Thales’ performance in engineering, quality, reliability and product support as one of the company’s top performing suppliers. Thales was presented with this award at a ceremony held on June 3, in Savannah, Georgia. Fewer than one percent of Gulfstream suppliers were commended with a Supplier of the Year Award.

Thales began its relationship with Gulfstream in 2007 when it was selected to supply Fly-by-Wire Flight Control Electronics (FCE) for Gulfstream’s flagship aircraft, the Gulfstream G650. Thales’ advanced FCE solutions are also on the Gulfstream G500 and G600. The FCE ensures a smooth ride, superior performance and uncompromising attention to safety whilst reducing weight and optimizing volume. It consists of field-tested quad-dual digital flight control computers and one back-up flight control unit.


INMARSAT

Deutsche Telekom, one of the world’s leading integrated telecommunications companies, and Inmarsat, the world’s leading provider of global mobile satellite communications, have been awarded the prestigious German Innovation Award for their highly successful joint venture, the European Aviation Network (EAN). It is the world’s first inflight broadband solution that combines dedicated satellite coverage with a complementary LTE-based ground network, was announced as the winner in the Aviation and Maritime Technologies category, during a ceremony in Berlin.The German Innovation Award was founded by the esteemed German Design Council and launched by German Parliament. Entries undergo a comprehensive evaluation that considers factors such as user benefits, economic feasibility, sustainability, technical quality and durability. Winners are therefore considered to be ‘best-of-the-best’ in their categories.Judged by a panel of high profile experts from various German industries, EAN was commended for its exceptional performance and the potential of the network to positively influence the future of air travel. The win follows EAN also recently being named ‘Best Inflight Connectivity Innovation’ by the Airline Passenger Experience Association (APEX).

EAN is available to both commercial airlines and business aviation aircraft across all 28 EU States, in addition to Norway and Switzerland. With the solution, passengers will experience high quality broadband in the skies and the increasingly congested European aviation industry can meet the accelerating demand of new data hungry generations. David Fox, Deutsche Telekom’s Vice President Inflight Services and Connectivity, said: “It is truly an honour for our network to be designated an ‘innovation made in Germany’, and being so named by the German Design Council is proof of the extraordinary value of EAN.”


SITA

SITA announced that it has been chosen by the Greater Orlando Aviation Authority (GOAA) as the technology partner for biometric exit at Orlando International Airport. Orlando International is the first U.S. airport to fully deploy the U.S. Customs & Border Protection (CBP) Biometric Entry and Exit Program. Over the coming months, SITA will integrate Smart Path, its sophisticated biometric technology, at the airport’s 30 international boarding gates.

Earlier this year, SITA worked with GOAA, British Airways and CBP to incorporate the U.S. biometric departure check for British Airways’ customers. The trial’s success has prompted airport-wide implementation of the technology. The system makes passenger boarding quicker and easier, while it also incorporates the new secure biometric exit checks. British Airways is boarding flights of almost 240 customers in around 15 minutes. With Smart Path, passengers just need to look at the camera, without having to present boarding passes or passports.

John Newsome, Chief Information Officer, GOAA, said: “Our decision to implement biometric exit checks across the whole airport follows a hugely successful live trial. The innovative boarding process we tested is really popular with passengers. They simply look at the camera and within seconds the gate opens and they can board the flight. It is easy, fast and most importantly, secure. The solution works on common-use boarding gates and can be easily used by the many international airlines that we serve at MCO.”

Diana Einterz, SITA President, Americas, said: “GOAA’s implementation of SITA Smart Path for the U.S. CBP biometric exit checks will deliver a simpler travel process for the airport’s six million annual international passengers. SITA is a world-leader in biometrics and we are committed to delivering secure seamless journeys for airline passengers globally. It is great to be GOAA’s technology partner as it becomes the first airport to fully implement biometrics for international flights from the U.S.”

Passengers can expect to enjoy 100% biometric boarding for international flights at Orlando International Airport by October. Over the next four months, SITA will integrate Smart Path at 64 boarding lanes, at 30 boarding gates across the airport. As part of the agreement, SITA will provide the technology solution, professional services, hardware and maintenance. This will be backed by SITA’s global service management, which supports the operational needs of the world’s top airports and airlines through 24/7 worldwide availability and proactive monitoring.


AIRBUS

AIRBUS finalized deal to acquire majority stake in C SERIES AIRCRAFT LIMITED PARTNERSHIP on July 1 (ahead of schedule) from Bombardier and Investissement Québec; head office, primary assembly line and related functions will remain in Québec and a second line is to open Mobile, AL

  • Airbus to acquire majority stake in the C Series Aircraft Limited Partnership, effective July 1, 2018
  • All regulatory approvals required for the closing of the transaction have been obtained
  • Partnership head office, leadership team and primary final assembly line located in Mirabel, Québec (representing some 2,200 employees and subcontractors), with the support of the C Series global supply chain
  • Partnership brings together two complementary product lines, with 100-150 seat market segment projected to represent 6,000 new aircraft over the next 20 years
  • Addition of Airbus’ global reach to create significant value for C Series’ customers, suppliers, employees, shareholders and communities
  • Significant C Series production efficiencies anticipated by leveraging Airbus’ production ramp-up expertise
  • Growing market for C Series to support second Final Assembly Line in Alabama, serving U.S. customers

Having received all required regulatory approvals, Airbus SE (EPA: AIR), Bombardier Inc. (TSX: BBD.B) and Investissement Québec (IQ) have agreed to close the C Series transaction effective on July 1, 2018. The transaction by which Airbus will acquire a majority stake in the C Series Aircraft Limited Partnership (CSALP) was initially announced in October 2017. The Mirabel-based partnership, which was originally established between Bombardier and IQ, will benefit from Airbus’ global reach, scale, procurement organization and expertise in selling, marketing and producing the C Series – a state-of-the-art jet aircraft family in the 100-150 seat market. Airbus will work with its partners Bombardier and IQ to fully unlock the C Series’ potential and create significant new value for customers, suppliers, employees, shareholders and the communities in which the partnership operates. The partnership’s head office, primary assembly line and related functions will be based in Mirabel, Québec.

As previously announced, Bombardier will continue with its current funding plan of CSALP. Due to the early closing of the partnership, the terms of this plan are updated according to the following schedule: Bombardier will fund the cash shortfalls of CSALP, if required, during the second half of 2018, up to a maximum of US$225 million; during 2019, up to a maximum of US$350 million; and up to a maximum aggregate amount of US$350 million over the following two years, in consideration for non-voting participating shares of CSALP with cumulative annual dividends of 2%. Any excess shortfall during such periods will be shared proportionately amongst CSALP’s Class A shareholders. Airbus will consolidate CSALP effective from July 1, 2018 onwards. Further financial information on the transaction will be provided later this year.

The C Series program continues to ramp up. Having delivered 17 aircraft in 2017, it is gearing up to double its deliveries in 2018. With the C Series’ demonstrated in-service performance and the finalization of this partnership, the parties expect increased demand to support a second C Series Final Assembly Line in Mobile, Alabama, dedicated to supplying U.S.-based customers. The C Series is positioned to capture a large percentage of the estimated 6,000 aircraft needed in this market segment over the next 20 years.

Airbus Chief Executive Officer Tom Enders said: “This partnership extends our commitment to Québec and to all of Canadian aerospace, and we are very glad to welcome so many C Series teammates into the extended Team Airbus. The strength of the entire Airbus organization will be behind the C Series. Not only will that enable this outstanding aircraft to fulfill its market potential, but we are convinced the addition of the C Series to our overall aircraft product offering brings significant value to Airbus, our customers and shareholders.”


OTHER NEWS

  • One of the best information articles – Ever – 19 Incredibly Useful Websites You’ll Wish You Knew Earlier
  • “We know a lot of you love your BOSE headphones because we have seen you use them on flights. But did you know you can use a plug in device on them to turn them into Bluetooth wireless listening devices? Just type in “AirMod” into Amazon and get the converter…and thank BOSE for using a plug-in wire for the source connection…”
  • We had never seen a good summary of the new action roles of management consultants till we read this article – Information, Expertise, Insight, and Execution: Killing Strategy: The Disruption Of Management Consulting
  • Skift’s Sean O’Neil just published what we consider as one of the best future looks at traveling with some 20 startups to watch in 20i8. Dont miss this article for the future hotshots of travel. As they note “No scooter startups or flying taxis. No blockchain-based dreams. And nothing from Silicon Valley — which hogs the spotlight enough as it is.” Skift’s Top Travel Startups to Watch 2018 – Skift
  • Here are 32 reasons (out of 10,000) why we love Japan: 32 Times the Japanese Were Light Years Ahead of the Game
  • Watch your phone videos privately on the plane with $20 googles! Check it out here


Rockwell Collins

Switzerland-based AMAC Aerospace has selected a full suite of Rockwell Collins’ cabin products for the world’s first Airbus ACJ320neo VIP aircraft, which is due for delivery to Acropolis Aviation, the UK VIP charter operator, in the fourth quarter of 2019. AMAC is scheduled to begin outfitting the aircraft at its Basel, Switzerland, facilities before the end of 2018. AMAC and Acropolis selected Rockwell Collins’ market-leading Venue HD cabin management and entertainment system to provide their passengers with an engaging in-flight experience. Venue is now installed on more than 1,100 aircraft ranging from turboprops to long-range business jets and VIP aircraft. Also included in the product suite is the Stage on demand wireless streaming solution, Airshow Moving Map and the company’s innovative Viu LED interior lighting system. Acropolis Aviation will benefit from Venue’s fault-tolerant, rugged fibre optic backbone, which ensures maximum system availability while providing necessary bandwidth to integrate the latest consumer technologies. It also features intuitive cabin controls for its passengers to easily manage their ride environment, both from on-board interfaces and personal devices.

Stage on demand, recently introduced on Acropolis Aviation’s ACJ319, G-NOAH, features a total content delivery solution from Rockwell Collins that will allow all its 19 VIP passengers to stream media, including Hollywood digital rights management (DRM)-protected movies and TV shows, to their personal devices from an easy-to-refresh, robust onboard server through wireless access points. Content is selected by flight departments from a frequently updated cloud-based media catalogue. The selected content can then be loaded on the aircraft server in a variety of ways, including both physical and wireless.

Rounding off the cabin offering is Viu LED lighting, which includes a series of innovative products customizable to fit different brands via a full range of easy to integrate high intensity color options for any type of aircraft, new or retrofit. Viu is integrated with the Venue CMS to allow for control functions.


SmartSky

Duncan Aviation is pleased to announce its partnership with SmartSky Networks, as the latter company launches its new 4G LTE-based inflight connectivity network. The air-to-ground (ATG) network delivers a true office-in-the-sky environment with unprecedented speed, reliability, and security. With low latency and high bandwidth, passengers will enjoy the same connectivity capabilities they do on the ground: streaming video, chatting, texting, playing games and video conferencing. Working with SmartSky Networks, Duncan Aviation’s Engineering & Certification department helped develop the first Supplemental Type Certificate (STC) for a Cessna Citation Excel.

“It is an honor to partner with Duncan Aviation, a company that has a well-deserved reputation for outstanding customer service,” said Bryan Rapp, Account Manager with SmartSky Networks. “We believe this partnership confirms SmartSky’s commitment to deliver the very best in resources for our customers as well.” The SmartSky 4G LTE system received FAA approval for the Citation Excel STC in January and aircraft Parts Manufacturer Approval (PMA) in March. Duncan Aviation representatives should be contacted to schedule installation on aircraft.


Satcom Direct

Satcom Direct, the business aviation connectivity, software and hardware provider, has strengthened its European presence with the opening of its fourth European office. Situated at EuroAirport Basel Mulhouse Freiburg, one of Switzerland’s busiest executive aviation centers, the office is located in close proximity to a number of Europe’s leading completion, Maintenance, Repair and Overhaul (MRO) centers where upgrades and completions of large-, narrow- and wide-body cabins form a significant part of the MRO business.

It positions SD at the heart of Europe’s satcom installation business and supports the increased demand for the installation of Jet ConneX, the ultra-high-speed data transfer service, for large-cabin, long-range jets. Powered by SD hardware and software applications Jet ConneX delivers the fastest connectivity in the skies. SD was one of the first companies to prove the Ka-band technology for business aviation, and now supplies over 70% of activated tails using the service worldwide. To maximize this experience SD has developed industry-first Service Level Agreements (SLA), which include onsite support, proactive monitoring, outage notifications and guaranteed email and phone call response times. The Basel team will support the SLAs and provide configuration, installation and educational support to SD customers in the region. To mark the office opening, members of the SD team partnered with business colleagues from Inmarsat, Gulfstream and Viasat to deliver Europe’s first SD CwC (Connecting with Customers) event.  The one-day meeting reflected the ethos of the annual U.S. experience which welcomes more than 300 SD customers and partners to a three-day forum covering every aspect of business aviation connectivity. More than 50 industry experts attended the inaugural event which heralds the launch of CwC internationally.


Southwest Airlines/iHeartRadio

Southwest Airlines announced a new collaboration with iHeartRadio to bring iHeartMedia’s free all-in-one digital music and live streaming radio service to Customers as the exclusive music offering within the onboard entertainment portal on Southwest flights. Through the onboard entertainment portal integration with iHeartRadio, Customers can enjoy all their favorite musical genres including alternative rock, country, hip hop, R&B, Top 40 hit music, and more. From these genres, passengers can choose their favorite live radio station or pick from hundreds of artists to launch their very own custom artist radio station featuring music from that artist and those similar. In addition, iHeartRadio will also bring Customers expertly-curated station themes perfect for inflight listening like Pass the Time and Kids Zone.

“Our Customers and Employees are passionate about music,” said Ryan Green, Vice President and Chief Marketing Officer at Southwest Airlines. “And for Southwest, music is a part of a larger story—it’s an ongoing investment in enhancing our Customers’ travel experiences. Through this partnership with iHeartRadio, we will create the soundtrack to our Customers’ journeys as we connect them to what is important in their lives.”

“We continue to expand iHeartRadio’s massive distribution platform to ensure that we are available everywhere our listeners are with the products and services they use most,” said Michele Laven, President of Strategic Partnerships for iHeartMedia. “We are proud to team up with Southwest Airlines to bring the music, radio stations, and on-air personalities people love inflight, continuing to entertain our listeners and Southwest passengers as they travel to their destinations.”

Customers can access iHeartRadio free of charge through the onboard entertainment portal on their personal devices to begin their listening experience. Once activated, the music will continue play as long as the entertainment portal is open in a tab, allowing Customers to browse the rest of the portal, check the flight tracker or utilize the web if they have purchased WiFi access.

Customers who already have the iHeartRadio app installed on their devices will be able to play their personalized music and favorite podcasts directly from the app while onboard Southwest flights. Those passengers who already subscribe to iHeartRadio’s All Access on demand subscription service will also have access to their entire music library and saved playlists as well as enjoy millions of songs and albums instantly. The free service is available on the more than 690 WiFi-equipped aircraft serviced by Global Eagle. Due to licensing restrictions, iHeartRadio may not be available onboard WiFi-enabled international flights. The iHeart Radio product is available only on WiFi-enabled aircraft. For more information please visit southwest.com/wifi.


Airbus

Airbus and the European member States France, Germany, Spain and the UK have agreed on some amendments to A380 and A350XWB Reimbursable Launch Investment (RLI) loans.

This allowed the European Union to notify the WTO of an additional set of compliance measures, responding to Tuesday’spublication of the WTO Appellate Body report. In its report, the WTO had clarified that the European Union and Airbus have achieved compliance in respect of the vast majority of the support at issue but considered that some remaining obligations required minor adjustments. Those have now been addressed by the EU. The terms of these amendments – like the terms of the original RLI contracts themselves – remain confidential but they are aligned with current market conditions.

Airbus Corporate Jets (ACJ) has created a new cabin design concept, called Harmony, which combines the comfort and space of a widebody cabin with the practicality to suit the longest of flights. Harmony seamlessly combines the benefits of Airbus Corporate Jets’ VIP widebodies – such as comfort, space and quietness – to produce a consistently harmonious customer experience. It builds on the Airspace cabin brand from the Airbus airliner family. Initially proposed for the new ACJ330neo Family[1], which features new-generation engines and Sharklets, Harmony can also suit other Airbus widebodies, such as the ACJ350 XWB

Lufthansa Group has firmed-up a previous option for six further Airbus A320neo, following a decision by the company’s supervisory board at the beginning of May. The latest agreement brings Lufthansa Group’s total order for the A320neo to 122 (77 A320neo and 45 A321neo). In addition, the airline signed an order for three more A320ceo, bringing the Group’s A320ceo orders to 273. With a total of 395 A320 Family aircraft on order, the Lufthansa Group is also Airbus’ biggest A320 operator with nearly 400 A320 Family aircraft in service. Lufthansa was the launch operator of the A320neo. Manufacture of the first ACJ320neo[1] has begun, with elements taking shape across Europe and final assembly due to begin in June, followed by the first delivery of the “green” aircraft to Acropolis Aviation of the UK in the last quarter of this year.  A second ACJ320neo will follow by year-end.

Deliveries of the first ACJ319neo, for K5 Aviation, will begin in the second quarter of 2019, marking a further step in the creation of the new corporate jet family. Orders for the ACJ320 Family now total nine aircraft, comprising three ACJ319neo and six ACJ320neo aircraft.


Boeing

Boeing Co.-backed startup Zunum Aero plans to deliver its first hybrid-electric plane in 2022 to JetSuite Inc., setting the stage for a new era in regional flying. JetSuite, a small charter airline with plans to expand a commercial operation nationally, eventually will receive as many as 100 aircraft that seat up to 12 passengers each, Zunum co-founder Matt Knapp said in a statement Monday. JetBlue Airways Corp. has invested in Zunum and JetSuite. The charter operator is also backed by Qatar Airways. The new aircraft will eliminate the roar of combustion-based engines, powered instead by twin propulsors attached to the rear of its frame. The ducted, or covered, fans will be driven by electric motors. A conventional fuel-powered motor will serve as a back-up system at the outset.


Other News

 

IFPL

As always, IFPL showed their flair for innovation in the peripherals marketspace during AIX. As many of you may remember, they announced a working relationship with Mirus Aircraft Seating at the 2016 APEX in Singapore for their USB A outlet. Not such big news you might say; however, this deal for AirAsia’s new Hawk slimline economy seating in their A320 fleet is now up and flying. This initial retrofit program is being followed-up by a line fit order for AirAsia’s new Airbus A320/A321neo aircraft. The new line fit order will also feature integrated high power 2A USB from IFPL. IFPL has been very excited to work alongside Mirus on this project as the company takes a different approach and really wants to ergonomically integrate technology into their seats. “How to make a seamless integration that was also ergonomical, was an exciting challenge for us,” said David Thomas of IFPL.  “IFPL’s aim has been to provide world leading seamless seat integration, while maintaining a consistent design language and aesthetic. Our focus also ensures the ergonomics deliver a truly enhanced passenger experience. This has enabled us to reduce the complexity, weight and cost, therefore delivering a competitive advantage to the airline,” continued David. The USB-A product has been integrated into the Mirus seat arms while leveraging the KID Systeme’s power supply. IFPL also demonstrated their latest audio products: Long Life Audio jack with testing on 100,000+ insertions; their Rapid Fit technology for quick on-wing maintenance; an Integrated Noise Cancelling Audio Module; as well as their patented MagSignal technology that virtually eliminates Customer Induced Damage (CID). IFExpress always enjoys seeing the ingenious products that IFPL brings to the industry and this year’s AIX was no different. We are looking forward to seeing what they unveil at APEX in September. (Editor’s Note: IFPL also offers USB-C to the industry.)


AIRBUS
The first A330neo for launch operator TAP Air Portugal – MSN1819 – completed its 4:32 hours maiden flight. The aircraft now joins the fleet of two A330-900 test aircraft already performing flight tests since 19 October 2017. MSN1819 is the first aircraft fitted with the Airspace cabin by Airbus. It is equipped with light Flight Test Instrumentation during its test phase to check cabin systems such as air conditioning, crew rest etc.

With over 1,700 orders, the A330 is the most popular wide-body aircraft ever, performing nearly 1,000,000 flights every year. Today, more than 1,400 aircraft have been delivered to almost 120 customers worldwide on a wide range of routes, from domestic and regional flights to long range intercontinental services.

Offering the lowest operating costs in its category, and thanks to continuous investments in latest innovations, the new generation A330neo is the most profitable and best performing aircraft in its size category according to Airbus. The A330neo first delivery is planned in summer 2018. The A330neos will usher the brand-new Airspace by Airbus cabin concept, a consumer-centric cabin developed with passengers at heart and airlines in mind around the four pillars: Comfort, Ambience, Service and Design. These cabin options will ensure that the A330neos will set the benchmark in passenger experience and airline value, alongside its widebody partner, the A350 XWB.


WATCH: AFTERMARKET CONNECTIVITY OPPORTUNITIES
As we all know, the IFEC industry is duly focused on connectivity and how it will enable both the passenger and the airline to stay more connected throughout the journey. In fact, some are predicting that connectivity will double by 2019! But have we really looked at what that statement truly means for our industry and the customers served, whether that be airlines, the traveler, or both? The short answer is yes. Airframers, such as Airbus, Boeing, and Embraer certainly have ‘Aftermarket Visions’. The concept here is that historically within the aviation sector the supply chain has been vertically aligned and fragmented. In order to achieve cost efficiencies, the OEMs are bundling maintenance, flight ops, parts, engineering, modifications, training and various other packaged solutions in an effort to establish agile capabilities that can respond rapidly to their customer demands. In years past, many of these services were strictly after market and often performed by third party companies. Now the OEMs are leveraging their service capabilities to increase the value of the aftermarket – for their customers and themselves. Much of this is being accomplished via Big Data, working across the various value streams and utilizing data analytics to improve efficiencies and costs, thus benefiting their customers – the airline.

All of this is being facilitated by the rapid acceptance and installation of global aircraft connectivity. In a recent SITA IT Survey 37% of airlines who participated indicated they operate connected aircraft. While 45% are either operating or taking delivery of aircraft that have connectivity. Significantly, the survey established the importance of connecting aircraft to the ground in flight, with 71% stating they are investing in EFBs, this is an important indicator that airline managers are seeking to improve maintenance and operational efficiencies. The survey indicated that the percentage is slightly lower for providing Wi-Fi to passengers, while 49% of those participating indicated they are allocating funds to provide wireless services for crew – both cabin and flight deck. Perhaps this is fairly intuitive, if you have been around the IFEC industry over the last 4 or 5 years. However, what might not be so obvious is the move from ‘siloed’ industry alliances to alliances with important other synergies that enable increased efficiency.

A prime example is the Seamless Air Alliance that was announced on February 26, 2018. This is an alliance between Airbus, Delta, OneWeb, Sprint, Airtel and Gogo. “By empowering member mobile operators to extend their services into airline cabins, the Seamless Air Alliance will allow them to continuously provide their customers – via satellite technology – with the same high speed, low latency connectivity from ground, to air and back again. It will also significantly reduce costs for everyone involved while creating a smooth, positive user-experience. The alliance – which aims to attract additional industry operators beyond the five initial members – will eliminate the immense costs and hurdles commonly associated with acquisition, installation, and operation of data access infrastructure by streamlining system integration and certification, providing open specifications for interoperability, increasing accessibility for passengers, and enabling simple and integrated billing.” Other companies have diversified their portfolio through acquisitions to achieve the same outcome. IFExpress firmly believes that we will see more of these types of alliances and acquisitions in the coming months. If you wish to read more here are some additional links of interest:

https://www.prnewswire.com/news-releases/airbus-delta-oneweb-sprint-airtel-announce-the-formation-of-seamless-air-alliance-enabling-airlines-to-empower-passengers-with-seamless-in-cabin-connectivity-experience-675121143.html

http://www.mro-network.com/airlines/airline-connectivity-will-double-end-2019?NL=AW-022&Issue=AW-022_20180514_AW-022_193&sfvc4enews=42&cl=article_1&utm_rid=CPEN1000000418196&utm_campaign=14815&utm_medium=email&elq2=c7d9f37b95e6447cba0df4b853915cfa

http://www.mro-network.com/airframe/insight-airbus-boeing-embraer-s-aftermarket-visions


YOU FIGURE IT OUT…

Both Airbus and Boeing commented on the latest WTC rulings and

they upheld that AIRBUS subsidies from the EU for the A350 and A 380 development programs were improper while those for the A320 and A330 were in full compliance. This will allow US to impose tariffs on imports from the EU to recoup (total unknown). Later this year, they will rule on Boeing. See if that’s what you get from their press releases:

AIRBUS
WTO confirmed: no prohibited subsidies at Airbus, minor elements of actionable subsidies to be addressed.

  •  “Repayable launch investment” confirmed as legal financing mechanism for aircraft development.
  •  WTO confirms compliance fully achieved on A320 and A330, remaining tweaks on A380 and A350 only minor.
  •  94 percent of all US / Boeing’s original claims now dismissed by WTO
  •  Any potential US sanctions, now likely to be minor compared to what we expect on the European case against Boeing, would be counter-productive, ill-timed and ultimately harmful to the airlines and passengers
  •  Report is only “half the story.”  Much more interesting part – on Boeing’s more egregious and competition-damaging subsidies – to come later this year.
  •  Only real solution to 15-year-long dispute remains a negotiated deal

BOEING
The World Trade Organization (WTO) today in its final decision found that the European Union (EU) has failed to honor multiple previous rulings and has provided more than $22 billion of illegal subsidies to European aircraft maker Airbus. After examining this case for more than a decade, the WTO has determined the EU must end its unfair business practices and remedy the ongoing harm caused by the illegal subsidies.

This landmark ruling by the WTO Appellate Body is the final decision in this case, which was initiated in 2006. Today’s decision ends the dispute and clears the way for the United States Trade Representative (USTR) to seek remedies in the form of tariffs against European imports to the United States.

The authorized tariffs are likely to total billions in duties per year, unless and until Airbus addresses the illegal subsidies it received from European governments for its most recently launched airplanes. It is anticipated that U.S. tariffs will be authorized up to the amount of annual harm this market-distorting tactic is causing. Tariffs could be scheduled as early as 2019. This is expected to be the largest-ever WTO authorization of retaliatory tariffs.

“Today’s final ruling sends a clear message: disregard for the rules and illegal subsidies is not tolerated. The commercial success of products and services should be driven by their merits and not by market-distorting actions,” said Dennis Muilenburg, Boeing chairman, president and CEO. “Now that the WTO has issued its final ruling, it is incumbent upon all parties to fully comply as such actions will ultimately produce the best outcomes for our customers and the mutual health of our industry. We appreciate the tireless efforts of the U.S. Trade Representative over the 14 years of this investigation to strengthen the global aerospace industry by ending illegal subsidies.”

The U.S. government, with Boeing’s full support, has complied with WTO rulings stemming from the two cases the EU brought against the United States. One case has already ended in favor of the United States, and in the other, the vast majority of the allegations the EU made against the United States and Boeing were dismissed. Where there were narrow rulings against U.S. practices, they have been fully addressed to the WTO’s satisfaction.

Just one finding against the United States now remains before the WTO, which concerns a Washington state tax measure. It is under appeal and should be decided later this year or in early 2019. Boeing believes that ruling will be reversed, but if not, Boeing has pledged to do whatever necessary to come into full compliance in the interest of upholding rules-based trade, which is essential to fairness and the future prosperity of the global aerospace industry.


OTHER NEWS

Thales at AIX

The past few months have been busy ones for Thales. During Aircraft Interiors Hamburg the company announced the expansion of their IFEC portfolio with the introduction of CORE and PRESTIGE inflight entertainment. The two products offer differing degrees of experience for airline passengers, depending on the airline’s objectives for providing inflight entertainment. As the name suggests, CORE is an IFE solution designed to provide the airline with value and competitive cost of ownership in conjunction with Thales support services and is configured on existing architecture that has been qualified and tested. CORE is PCI compliant and enables ancillary revenue opportunities for the airline operator. The system has upgrade options and is capable of providing connectivity if so desired by the airline. One of the major benefits of CORE is the accelerated delivery process, while still providing a streamlined configuration and effective solution to onboard entertainment. The user interface is designed with latest UX technology and has been dubbed “Select” by Thales. Select interface enables the airline to provide their customers with mixed content and integrated advertising that can include promotions, targeted offers and destination content. CORE is line fit offerable on all Boeing and Airbus platforms and cybersecured by Thales.

Whereas, PRESTIGE is a multi-dimensional and personalized experience for the passenger that is tailored to enhance the airline brand with a unique user interface. This product is specifically targeted for the airline that is looking to provide their customers with an exclusive experience in flight.  The system is designed to enable passengers to connect, engage and experience their flight with the latest PEDs and unique connected apps. The company states that PRESTIGE will feature ultra HD (4K) displays. Thales told IFExpress that the system is lightweight, has low power draw and is very reliable. The objective of PRESTIGE is to enhance the passenger engagement, personalization and monetization by building a more intimate relationship with the traveler throughout their journey. They also stated that this is achieved through a robust co-innovation process and diverse industry partnerships via their Thales Digital Factories and location innovation centers. The user interface for the product will be unique for each customer and developed by a dedicated UX Center of Excellence and best-in-class agency partners. The UI will be commissioned by the airline and crafted to elevate their brand. PRESTIGE is targeted for the airline who wants to provide their passengers with an exclusive experience that extends beyond the IFE system.

Both CORE and PRESTIGE systems are powered by Thales’ InFlyt360 digital platform, which incorporate the latest Big Data technologies – think machine learning and matching algorithms – that continuously optimize the inflight experience for both the passenger and the airline.  InFlyt360 continuously optimizes the passenger experience providing airlines a complete IFE ecosystem customizable to their business goals. There are four (4) key features to InFlyt360 Personalization, Monetization, Fresh & Dynamic Content and Optimization. Thales firmly believes that the InFlyt360 platform will open new possibilities for brand differentiation, passenger engagement, increased exposure and the ability to provide new revenue generation opportunities for the airlines.


Spirit/Thales

Spirit Airlines, a leading carrier in the U.S., Latin America and the Caribbean with more than 550 daily flights to 65 destinations, has a clear strategic vision to transform the overall guest experience on the ground and in the air. To help achieve this big ambition, Spirit will rely on Thales to launch FlytLIVE, the next generation connectivity experience, supporting their mission of customer choice and operational excellence.
Through the signing of today’s agreement, Spirit and Thales are partnering every step of the way to bring the most advanced Ka-band High-Throughput connectivity solution optimized for commercial aviation to the aircraft. FlytLIVE services will use SES and Hughes next-generation aviation satellite network and technology to provide the airline unmatched performance, ultra-high speeds and redundancy. With FlytLIVE, Spirit’s guests will enjoy full Internet services including video streaming, games and social media for an engaging experience in the air.
Spirit is the first U.S. based airline to select FlytLIVE by Thales. The all-Airbus fleet of A319, A320 and A321 aircraft is the youngest fleet of any major U.S. airline. All aircraft will be equipped with FlytLIVE by Thales, a simple, seamless and secure connectivity solution providing an exceptional passenger and airline experience. The first aircraft are scheduled to enter into service by the end of 2018, with the entire fleet operating with FlytLIVE by summer 2019.

“We’re thrilled to enhance the inflight Guest experience with the addition of Thales FlytLIVE Wi-Fi,” said Ted Christie, Spirit Airline’s President. “By Summer 2019, every plane in our fleet should be fully equipped with Thales’ state-of-the-art connectivity service to keep our Guests connected in the skies. It’s just one of the many investments we’ve made, and will continue to make, for our Guests ”

Together, Spirit and Thales will collaborate on optional products and services giving customers the flexibility to choose only the options they value. FlytLIVE is capable of creating innovative revenue generation and advertising opportunities for the airline. The Thales offering also provides bandwidth and session management, operational support tools, maintenance, service and support with the highest Service Level Agreements; leveraging Thales leading digital and cybersecurity expertise.

“Thales is proud to be partnering with Spirit to mark a new era of guest experience in connectivity and bring solutions that make tomorrow possible today,” said Dominique Giannoni, CEO of Thales InFlyt Experience. “We are focused on supporting Spirit’s mission and helping to shape new opportunities as we work together to provide an exceptional passenger experience.”


Gogo

“We’re happy to announce that we have received approval for installation of our 2Ku satellite Wi-Fi system on the Airbus A321neo. This approval, also referred to as an STC (Supplemental Type Certificate) is what we need to make modifications to an aircraft beyond what was originally done by the manufacturer. Approval for the A321neo is the latest in a long line of STC’s we’ve received that cover 2Ku installations on a wide variety of aircraft, from the smallest single aisle planes, all the way up to the massive Airbus A380. Gaining the STC for the A321neo is a major milestone for Gogo, especially since several of our airline partners already have this aircraft in their fleet, or are awaiting delivery.”


Aftermarket Aviation Business Growth

If there is one connectivity related subject you should watch it is the aftermarket service and support organizations Boeing and Airbus (and other plane vendors) have started to work with. They are leveraging outside manufacturers and others to increase customer involvement, build future marketing efforts, and increase the expansion of their businesses … its the future of the connectivity part of the model. We won’t tell the whole story here because it is just now being written and IFEC companies better stay aware. This is “THE” big collaboration and integration deal so watch for the future of many of aviation businesses, outside industry companies, and others in the IFE/connectivity aftermarket: … by “eliminating the immense costs and hurdles commonly associated with acquisition, installation and operation of data-access infrastructure by streamlining system integration and certification,” – Inside MRO broke the aftermarket business cooperation code. The interesting part in all this for our readers is to see the resulting impact on IFEC companies and how they will respond. These technologies include cybersecurity, AI, Big Data, and analytics – just to name a few. Probably, business acquisition and new business strategies will be the future outcome. If collaboration is the new “name of the connectivity game,” then truly, that will result in reduced future costs and better use of the increased data. Watch this one and be sure to check out next week’s IFExpress for more.


Other News

  • The AEEC Meeting Agenda (April 23-25, 2018, in Dallas, Texas) is here – AEEC General Session | SAE ITC Checkout it out. A number of subjects caught our eye – “Big Data – An Introduction”, “Long-Range Communication”, “Aircraft Connectivity”- just to add a few!
  • As part of the future of aviation connectivity you should watch GE Aviation as they have acquired part of Avionica in a joint ventured effort to provide wireless data collection/processing for aircraft with connectivity to the ground.
  • Declare your food folks if you are US bound! Lifehacker
  • US/UAE have signed an agreement to remove competition challenges and issues – U.S. and UAE sign pact to resolve airline competition claims | Reuters
  • Spirit Airlines is the first U.S. based airline to select FlytLIVE, the next generation connectivity solution, providing an exceptional guest and airline experience. Spirit will be the only Ultra Low Cost Carrier (ULCC) in the Americas with Connectivity.
  • Spirit and Thales are partnering every step of the way to bring the most advanced Ka-band High-Throughput connectivity solution providing unmatched performance and ultra-high speeds to their aircraft.
  • With FlytLIVE, Spirit’s guests will enjoy full Internet services including video streaming, games and social media for an engaging experience in the air.

Paris | May 11, 2018– Spirit Airlines, a leading carrier in the U.S., Latin America and the Caribbean with more than 550 daily flights to 65 destinations, has a clear strategic vision to transform the overall guest experience on the ground and in the air. To help achieve this big ambition, Spirit will rely on Thales to launch FlytLIVE, the next generation connectivity experience, supporting their mission of customer choice and operational excellence.

Through the signing of today’s agreement, Spirit and Thales are partnering every step of the way to bring the most advanced Ka-band High-Throughput connectivity solution optimized for commercial aviation to the aircraft. FlytLIVE services will use SES and Hughes next-generation aviation satellite network and technology to provide the airline unmatched performance, ultra-high speeds and redundancy. With FlytLIVE, Spirit’s guests will enjoy full Internet services including video streaming, games and social media for an engaging experience in the air.

Spirit is the first U.S. based airline to select FlytLIVE by Thales. The all-Airbus fleet of A319, A320 and A321 aircraft is the youngest fleet of any major U.S. airline. All aircraft will be equipped with FlytLIVE by Thales, a simple, seamless and secure connectivity solution providing an exceptional passenger and airline experience. The first aircraft are scheduled to enter into service by the end of 2018, with the entire fleet operating with FlytLIVE by summer 2019.

“We’re thrilled to enhance the inflight Guest experience with the addition of Thales FlytLIVE Wi-Fi,” said Ted Christie, Spirit Airline’s President. “By Summer 2019, every plane in our fleet should be fully equipped with Thales’ state-of-the-art connectivity service to keep our Guests connected in the skies. It’s just one of the many investments we’ve made, and will continue to make, for our Guests.”

Together, Spirit and Thales will collaborate on optional products and services giving customers the flexibility to choose only the options they value. FlytLIVE is capable of creating innovative revenue generation and advertising opportunities for the airline. The Thales offering also provides bandwidth and session management, operational support tools, maintenance, service and support with the highest Service Level Agreements; leveraging Thales leading digital and cybersecurity expertise.

“Thales is proud to be partnering with Spirit to mark a new era of guest experience in connectivity and bring solutions that make tomorrow possible today,” said Dominique Giannoni, CEO of Thales InFlyt Experience. “We are focused on supporting Spirit’s mission and helping to shape new opportunities as we work together to provide an exceptional passenger experience.”

This week’s first story is from our friends at Lufthansa Systems and so we feature a Lufthansa rectangle (our ride home from Germany) and we liked the picture! We also had a great visit with Lufthansa Systems and the new management is really focusing the directions of their products and services.


Lufthansa Systems

You may well be familiar with Lufthansa Systems (LS) and their four (4) primary product offerings: 1. BoardConnect , which offers a modular,  scalable design to the airlines and their passengers; 2. BoardConnect Plus has all the features of BoardConnect with the added benefit of enabling passengers to enter the web via a unique passenger portal through a partnership with Inmarsat GX Aviation;  3. BoardConnect Portable – a  simpler, more flexible, all-in-one solution that is ideal for low-cost operators; 4. and BoardConnect Portable/Link –  the latest addition to the BoardConnect platform, and as the name indicates, is a portable IFE product with a connectivity solution that utilizes Iridium NEXT. Iridium Next is a worldwide service that has several small satellites with sufficient bandwidth for all messaging and payment services. Lufthansa Systems told us that BoardConnect Portable is the only portable system without the need for disruptive battery handling and does not require extensive retrofitting of the aircraft.

During AIX 2018, we had the opportunity to meet with Jan-Peter Ganse of Lufthansa Systems and Lukas Bucher of Lufthansa Technik to hear about the companies latest undertakings since APEX ’17. Lufthansa Systems and their partner optile announced the launch of a pilot program targeted to optimize the payment processes with the open aircraft IT platform BoardConnect. The project focuses on enabling passengers to make convenient in-app payments for digital content and shopping services. The prototype of the solution was introduced at AIX. The concept is to facilitate ease of payment for the passengers. Users only need to enter their payment data one when booking via the airline app. Further payments can be made use the previously chosen payment method, considerably simplifying the process, while increasing security. The benefit to the airline? A simplified payment process for passengers enables the carrier to maximize their ancillary revenue potential. The new technology has already been proven in an innovative project run by Eurowings, Retail inMotion, Lufthansa Technik (who provided the wireless access points), optile and Lufthansa Systems. “Partnering with optile allows us to offer our airline customers an open and flexible payment solution, enabling payment with a single click and supporting multiple payment methods (e.g. AliPay, PayPal, etc.),” said Jan-Peter Gaense, Head of Passenger Experience Products & Solutions at Lufthansa Systems. “Passengers will love the seamless payment process which makes is really easy to buy products and services. This will help airlines to keep the passenger in their ecosystem throughout the entire journey.”

Lufthansa Systems also announced that Virgin Australia Regional Airlines, one of the first customers for BoardConnect Portable, has been using the product on their sixteen aircraft flying routes from Western Australia. Virgin Australia Airlines was one of the first BoardConnect customers back in 2013 and has the system available on more than 100 aircraft flying today. In a collaborative effort with Gogo (satellite provider), Virgin Australia is rolling out inflight Wi-Fi based on the BoardConnect Plus product. This variant of the BoardConnect product suite enables the integration of any connectivity solution selected by the airline customer. The airline will also be migrating to BoardConnect 5.0 by year’s end. This latest software version features a fresh design with a new user interface and an open platform architecture based on HTML5 compared to the native app approach of earlier versions.


Turkish Technic

Turkish Technic and Havelsan will carry out the production of in-flight entertainment systems. This Joint Venture Company will perform activities in the field of in-flight entertainment and internet service provider systems and other software used in civil aviation including design, production, maintenance, repair, marketing, sales and after-sales services in land, sea, rail systems and air platforms. The Company is aiming to provide line-fit in-flight entertainment systems as approved supplier for both Turkish Airlines’ new generation aircraft to be delivered between 2022-2023 and other domestic and international airlines’ aircraft. In-flight entertainment systems which play a very important role especially for long haul flights and foster customer satisfaction, are planning to be produced by this company with high technology and competitive prices. At the first stage, the company, to be operational at Turkish Technics’ Sabiha Gökçen International Airport facilities in 2018, is planning to commercialize its products for domestic airline operators and other operators within its close region.


AIRBUS

A320ceo: Germany’s Lufthansa ordered some 16 new planes worth 2.1 billion euros ($2.5 billion), including some six Airbus A320ceos to make up for delivery shortcomings in a newer version of the jet (and four Boeing  B777 long haul jets.)

A350 XWB: The Ultra Long Range version of the A350 XWB, MSN 216,  has successfully completed its first flight. The latest variant of the best-selling A350 XWB Family will be able to fly further than any other commercial airliner and will enter service with launch operator Singapore Airlines in second half 2018. The aircraft powered by Rolls-Royce Trent XWB engines has embarked on a short flight test program to certify the changes over the standard A350-900 that will extend its range capability to 9,700 nautical miles. These changes include a modified fuel system that increases fuel carrying capacity by 24,000 liters, without the need for additional fuel tanks. The test phase will also measure enhanced performance from aerodynamic improvements, including extended winglets.

With a maximum take-off weight (MTOW) of 280 tonnes, the Ultra Long Range A350 XWB is capable of flying over 20 hours non-stop, combining the highest levels of passenger and crew comfort with unbeatable economics for such distances.

Altogether, Singapore Airlines has ordered seven A350-900 Ultra Long Range aircraft, which it will use on non-stop flights between Singapore and the US, including the world’s longest commercial service between Singapore and New York.

At the end of March 2018, Airbus has recorded a total of 854 firm orders for the A350 XWB from 45 customers worldwide, already making it one of the most successful widebody aircraft ever.

Singapore Airlines is one of the largest customers for the A350 XWB Family, having ordered a total of 67 A350-900s, including the seven Ultra Long Range models. The carrier has already taken delivery of 21 A350-900s

Rolls Royce: Airbus and Rolls-Royce have signed a collaboration agreement for the integration of Rolls-Royce’s UltraFan demonstrator for flight testing. The integration solutions demonstration will be co-funded by Clean Sky 2, the European Union research program focused on developing technology to reduce emissions. UltraFan is a scalable jet engine design suitable for widebody or single-aisle aircraft and offers a 25 percent fuel efficiency improvement over the first-generation of Rolls-Royce Trent engine. Airbus’ integration solutions will play an important part in achieving the overall fuel efficiency improvement of higher bypass ratio engines such as UltraFan, through innovative architecture and associated technologies. UltraFan features a new engine core architecture and lean-burn combustion system which will contribute to improved fuel burn efficiency and lower emissions, along with a carbon titanium fan blade system and composite casing which reduce weight. The engine also introduces a geared design to deliver efficient power at high-bypass ratios. For Airbus, the project will enable it to fully integrate the overall powerplant system – composed of engine, pylon and nacelle – onto future long-range aircraft products, as well as facilitating scalability for future short-range aircraft. It will also build on Airbus’ expertise in advanced manufacturing technologies, such as high-deposition-rate additive manufacture, welded assembly and high production rate thermoplastics.


BOEING

Lufthansa Group: Boeing and the Lufthansa Group completed an order for four more 777 airplanes, valued at $1.4 billion at list prices. The purchase is part of the aviation company’s plans to modernize its fleet with newer widebody airplanes.

“The order for the new long-haul aircraft highlights the strategy of Lufthansa Group to predominantly allocate the growth within its multi-hub system where cost and quality offer the best conditions for profitable investments,” said the Lufthansa Group in a company statement.

The order provides two more Boeing 777-300ER (Extended Range) airplanes for Swiss International Air Lines (SWISS), the national carrier of Switzerland and a member of the Lufthansa Group.

SWISS currently operates 10 777-300ERs, one of the most efficient, capable and reliable twin-aisle passenger airplanes in aviation. The airline says the 777-300ER has served as the backbone of their long-haul fleet and the additional airplanes will allow them to further expand their network.

The order also provides two more 777 Freighters for Lufthansa Cargo, one of the world’s leading air freight carriers that serves nearly 300 destinations. The 777-300ER can seat up to 386 passengers in a three-class configuration and has a maximum range of 7,930 nautical miles (14,685 km). The 777 Freighter, the industry’s largest and longest range twin-engine cargo jet, can fly 4,900 nautical miles (9,070 kilometers) with a payload of 102 metric tonnes (102,000 kg).

Ryanair: Boeing and European low-cost carrier Ryanair announced on recently that they finalized an order for 25 additional high-capacity 737 MAX 8 airplanes. The $3 billion order, at current list prices, was previously listed as unidentified on Boeing’s Orders & Deliveries website. Ryanair launched the high-capacity 737 MAX 8 in late 2014 with an order for 100 airplanes, followed by an additional order for 10 airplanes at the 2017 Paris Air Show. The airplane will provide Ryanair with 197 seats, increasing revenue potential and delivering up to 14 percent lower fuel consumption than today’s Next-Generation 737s.

Europe’s leading low-cost carrier will be the first airline to operate the 737 MAX 200, a variant based on the successful 737 MAX 8 that can accommodate up to 200 seats, which will provide carriers with up to 11 more seats of potential revenue and up to 5 percent lower operating costs than the 737 MAX 8.

The Dublin-based carrier is the largest 737-800 customer in the world and the largest Boeing operator in Europe. Last month, Ryanair took delivery of its 500th Next-Generation 737-800 and has now ordered more than 650 Boeing airplanes.

Gulf Air: Boeing and Gulf Air celebrated the delivery of the first 787 Dreamliner for the national carrier of the Kingdom of Bahrain. The airplane also debuts the carrier’s new livery. Gulf Air is set to take delivery of four more Dreamliners this year. The airline plans to introduce the 787 on its twice-daily service between Bahrain and London Heathrow before deploying the long-range efficient jet on other routes.

Boeing has delivered more than 670 787s since deliveries began in 2011. The 787 fleet has flown more than 240 million passengers while saving over 23 billion pounds of fuel and enabling airlines to open more than 180 new nonstop routes around the world.

The first Gulf Air 787 – painted in the airline’s new livery – recently flew a special mission to the airline’s home base to perform a fly pass over the 2018 Bahrain Grand Prix. Formula 1 race fans were treated to a dramatic aerial display prior to the start of the championship race.

Alaska Air: The airline converted its 15 737-8 orders to the larger model, bringing its firm orders for the Max 9 to 32, during the first quarter. It also has 11 737-900ER orders. Alaska will take its first Max in 2019 with deliveries continuing through 2023.  (source: FlightGlobal)


OTHER NEWS

  • Want to know more about software API’s? It’s an application program interface and, yes, it is the part of the software/hardware that receives requests and sends responses – Check out this descriptive article
  • Perhaps probiotics can help jet-lag? Want to know more? Read this article.

Here are some shortcuts to cybersecurity:

 

Well after seeing a great IFEC show in Hamburg we still wonder how the next journey will be improved, enhanced, and possibly changed for better. While, in the last couple years the IFExpress team has found two big game changers and they involve money and hearing. While its no travel breakthrough, upper classes make the experience much more acceptable because of crowd reduction, less noise (further forward), better seating, better food, and generally more comfort and reduced anxiety. The second item is sound. Yep, sound … when you cannot hear the noise and can enjoy a movie or music, the audible experience goes up 100% – and why not? Because you can sleep, you don’t have to talk to others, your music choice is better, and the movies audio is improved greatly. What else is left? One is in Other News this week. Check it out below. Now, here are some of the news highlights for the past week:


Gogo

Gogo’s 2Ku inflight connectivity solution has been chosen by Air Canada for its Bombardier CS300 aircraft.  The technology will be installed as a line-fit option at Bombardier. “Air Canada was the first in Canada to deploy the service on their entire mainline fleet of aircraft. They have been at the forefront of technology adoption and we are excited to deploy 2Ku on additional aircraft,” said Oakleigh Thorne, Gogo’s president and CEO.  “We also are excited to work with Bombardier to have this technology installed at the factory.” Air Canada has 45 CS300 aircraft on order with an option for an additional 30 aircraft.  Air Canada now has over 170 narrow and widebody aircraft committed to the technology. More than 2,000 aircraft are slated to be installed with Gogo’s 2Ku technology representing 16 of the world’s leading airlines.

Today, more than 650 aircraft are flying with the 2Ku technology. But the AIX story about Gogo is bigger than that – previously, Gogo has been discussing 2Ku and the technology in line for airline customer connectivity and entertainment. At the show, the company was talking about an interesting development they call their FLEX system. The Gogo FLEX Inflight System comprises all of the onboard hardware and software required to deliver and manage inflight connectivity for the aircraft.  This includes a component they call FLEX Developer, which will allow airlines to use Gogo APIs and SDKs to bring development in-house, or turn to third-party providers for total flexibility in designing the passenger experience.

But, the FLEX System is also enabling a series of products and services specifically for airline operations so the airline can extract value from the aircraft presently installed with Gogo’s hardware and software. Obviously, crew applications for connectivity and communication are already in play.  The FLEX system is also a way to deliver data to and from the aircraft, for the aircraft, and about the aircraft … and Mr. TJ Horsager, Director Connected Aircraft Services told IFExpress.: “FLEX Developer is an open architecture solution that gives airlines more access to the technology.” We should note that the Gogo 2Ku solution is a global service solution (unlike the US ATG service) which started out as a passenger touch point, but now can use more bits to-and-from the aircraft, for aircraft data, allowing the airlines to use data to optimize their operations. . With some 20 airlines, 600+ aircraft flying, and some 2000 airplanes in backlog, it just made sense!

The Gogo FLEX System is a “new” way to think about Gogo. We might add that there is also “…a lot of interest from airline software teams”, so noted Gogo, and we expect there to be plenty of airline support from them using the above mentioned API’s and other tools and now with a large enough install base for connected aircraft services to be a business that operates on solutions developed by operational data-like performance, measurement, and even inflight “repair”.

Steve Nolan told IFExpress: “Today, we support some 65,000 pilots and flight attendants with their PEDs for things like Electronic Flight Bags and Point of Sale devices. Gogo’s is now also providing data management solutions to support countless operational activities – from flight optimization to turbulence avoidance. Gogo has been supporting the communication ecosystem by providing an aircraft (or airline) operations private network. FLEX Inflight System powers passenger services and now allows airlines to connect their operations and the aircraft itself.”


PANASONIC

With a renewed focus on broader consultative engagements with its customers, Panasonic’s new Innovation Studios will serve as hubs for innovation, ideation, and solution-building. They will provide a socially collaborative environment where the company and its customers can leverage its skilled workforce and regionally relevant partners to ideate, prototype, showcase and evaluate product concepts, digital solutions and user experience paradigms.

Panasonic plans to set up five Innovation Studios across the globe, each in close proximity to major destinations, leading universities and centers with an established innovation and start-up culture.

The first Panasonic innovation studio will open in the Silicon Valley by the end of 2018. The Studios will also serve as primary locations for airline workshops conducted by Panasonic’s digital design consultancy, Tactel.  Acquired by Panasonic in 2015, Tactel has played an instrumental role in helping Panasonic customers get the maximum value from their inflight entertainment and connectivity (IFEC) investments.

David Bartlett, Chief Technology Officer of Panasonic Avionics Corporation, says: “Innovation has always been at the heart of Panasonic Avionics and our customers have rightly come to expect it as standard. Our new Innovation Studios will leverage our cloud-based infrastructure to foster an ethos of collaboration, strengthening our partner eco-system and with it, the range of value-added services we can offer our airline customers. The Studios will ensure we can deliver greater customer-facing innovation by rapidly developing new concepts that will enhance the business and pleasure of flying.”

Each Panasonic Innovation Studio will have a Collaboration Area for ideation, design and strategy workshops, training sessions, customer and partner meetings, and other interactive innovation-related sessions, and a Demonstration Area for displaying emerging products and technologies, functional prototypes as well as work in progress concepts.


ROCKWELL COLLINS
The company’s new Aspire widebody economy seat has entered service on a United Airlines’ Boeing 777-200 aircraft, the first in a 55 shipset retrofit program that begins delivery this spring. “We are excited to offer customers traveling on our 777-200 fleet a new Economy seat featuring updated design, with more living space and under-seat stowage,” said Mark Krolick, vice president of Marketing for United Airlines. Aspire offers an improved, patented comfort system with an advanced kinematic mechanism that cradles the passenger during recline while preserving maximum living space for each passenger.

Aspire also incorporates increased under-seat stowage and greater passenger living space due to the proprietary seat frame and leg structure. Passenger amenities combine the latest generation Panasonic high-definition monitor for in-flight entertainment, a mid-level literature pocket combined with a full-width single piece food tray, aft-facing PC power on all seat assemblies and adjustable ergonomic headrests. This version of the seat brings to life United’s latest brand themes and styling developed by PriestmanGoode.

Following the launch on the 777, the new Aspire seat will continue its success on the Boeing 787-10 Dreamliner with United and then onto the Airbus A350 XWB and other 787 aircraft with other undisclosed customers that more than doubles the initial 777 program deliveries.


INMARSAT

Inmarsat announced that its new GX Aviation inflight broadband service is currently being rolled out on Qatar Airways’ Boeing 777 and Airbus A350 aircraft. Qatar Airways is the first airline in the Middle East and North Africa (MENA) region to offer GX Aviation, the world’s first inflight broadband solution with reliable, seamless high-speed global coverage provided through a single operator. In total, the service will be equipped on more than 130 of the airline’s Boeing 777 and Airbus A350 aircraft.

The roll-out follows a highly successful inflight test campaign across Qatar Airways’ global flight routes. As part of the service offering, passengers will now be offered one-hour of free access to GX Aviation, after which full-flight access can be affordably purchased.

Mr. Philip Balaam, President of Inmarsat Aviation, said: “Qatar Airways is renowned as one of the greatest innovators in global aviation with passengers being at the centre of everything they do. We are delighted that they are now pioneering our game-changing GX Aviation inflight broadband across the globe. This unprecedented service adds to the airline’s award-winning, five star onboard experience by allowing passengers to seamlessly browse the internet, stream videos, check social media and more during flights.”

Airlines connect to the GX network using exclusive new JetWave terminals produced by Honeywell Aerospace. The terminals are designed for ease of installation and maintenance to assure the lowest downtime for any cabin connectivity solution in the market, allowing installation with minimal labour and using standard tools available in maintenance hangars. The rollout of GX Aviation follows a separate announcement that Qatar Airways has activated an advanced new space-based system, supplied by Inmarsat, to track all of its flights across the world. Inmarsat worked exclusively with Qatar Airways to develop this cutting-edge solution, which utilizes Inmarsat’s market-leading satellite technology to provide the exact real-time location of the airline’s aircraft in latitude and longitude.


SITA

Saudi Arabian Airlines (SAUDIA), the national airline of the Kingdom of Saudi Arabia, has selected SITA to support its strategic expansion plans by introducing modern, world-class IT infrastructure across 200 of the airline’s offices located in 100 cities and airports in 60 countries. The solution will support the airline’s global IT infrastructure which connects all SAUDIA outstations with its headquarters and various data centers worldwide.

SITA, the IT provider to the air transport industry, will introduce its unique ATI Cloud solution, which will allow SAUDIA to manage and distribute its business applications, information and business services on-demand, anywhere in the world. The agreement also includes infrastructure, IT support and round-the-clock service through a dedicated service center. SAUDIA’s incremental growth and global expansion has seen the airline open new offices in key cities and in turn, has developed new IT requirements to support the demand for the carrier’s continued growth in passenger numbers in the Kingdom and beyond.

Airlines are increasingly looking for specialized content and service providers to meet their requirements. SITA, with its global presence and expertise, was identified as a trusted partner to implement a solution that would drive greater efficiency and productivity.

Director General of Saudi Arabian Airlines, His Excellency Eng. Saleh bin Nasser Al-Jasser commented: “As the national carrier moves forward with expansion plans across the entire organization and operations, it is crucial that we continue investing in leading-edge, modern technology. SAUDIA has a critical role to play in the nation’s Vision 2030, and continues to grow both in the Kingdom and beyond.

Hani El-Assaad, SITA President Middle East, India and Africa, said: “With the rapid progress of hosted applications and cloud-based environments, it is the right time for SAUDIA to adopt cloud solutions across its network. From a commercial perspective, quick responses to IT services requests are essential for running a successful operation and ensuring happy passengers. We are delighted to continue working with the airline as it embarks on its new phase of growth.”


OTHER NEWS

  • You might remember a few months back when we gave a link to the regularly updated Boeing B-52 disassembly, well now, updates 4 and 5 are online now and if you have never seen a big airplane disassembled, this is your chance. Wings are next.
  • Face it, sometimes flying is just not as fun as it should, or used to, be. Why? Full planes, increasingly bad weather, longer flights, and worse seating, just to name a few. Now, here is what Apple’s Yim Cook said about AR/VR – “AR has the ability to amplify human performance instead of isolating humans,” he said on the same call. “So I am a huge, huge believer in AR. We put a lot of energy on AR. We’re moving very fast.” Further, the TechRadar folks said: “But despite it’s heavy focus thus far on AR, it seems Apple is keen to give users a choice in what they experience; either AR for an enhanced experience that keeps them present in the real world, or VR for those times users want to be transported somewhere else entirely.” Just one more thing…What if there were cameras on a plane that choosers could hook up to their Apple VR/AR glasses? Check out this link for more on the subject.

Gogo

Late last week, Gogo announced some adjustments to their leadership roles within the commercial aviation division, as well as, the business aviation sector. John Wade, who has more than 30 years of aviation and IFEC industry experience, joined Gogo back in 2008 after a stint as CTO of ONAIR, has been named as the first President of Gogo’s Commercial Aviation Division. If you remember, in 2016 John was moved from General Manager of the Business Aviation Division to Executive Vice President and Chief Operating Officer of Commercial.  He was responsible for Gogo’s operations, quality control, commercial airline account management and commercial sales. In this new role as Gogo President he will have end-to-end responsibility for managing all aspects of the Commercial Aviation business, including product development, technology, sales, account management, quality, marketing and all aspects of product delivery.

Also, Sergio Aguirre, formerly senior vice president and general manager, will now serve as President of Gogo’s Business Aviation Division. Aguirre will continue to be responsible for managing the Business Aviation (BA) division and will now report directly to the CEO, Oakleigh Thorne. Aguirre joined Gogo in 2002. Aguirre is also an aviation industry veteran with more than 30 years of experience.

Anand Chari, who has served as the Company’s Chief Technology Officer since 2011, will move into a new role as Strategic Technology Advisor. Chari has been with Gogo since 2003 and has been instrumental in the design and development of the company’s ground-breaking ATG (air-to-ground) and 2Ku (satellite) products.

Jon Cobin, who joined Gogo in 2010, will now serve as Chief Strategy Office and Executive Vice President Corporate Development. This is a newly created role and Cobin will be responsible for leading company wide business, strategic planning and corporate development efforts as Gogo seeks to leverage the Commercial and Business Aviation product portfolios to drive growth and share value.

All of the above appointments are effective as of May 1, 2018.


Next, we thought you might like to see just some of the AIX highlights we noted. But be advised, there are plenty more.

  1. Virtual Reality in IFE applications is becoming more available and better; however, it is not replacing IFE – some goggle developers, like SkyLights, are really doing a bang-up job.
  2. New potential revenue generation via “paying for inflight power” is on the horizon – think low cost carriers here.
  3. Improving flight operational efficiency was hight-lighted by Gogo’s Flex Developer. Keep your eye on this one!
  4. Inflight content downloading of entertainment is new, and one time viewing on (and off ) the plane is a reality says GEE.
  5. One tekkie vendor has developed a code based solution for installations in IFE systems that “reduces” the bandwidth required for streamed movies and the system prevents delays when all are watching movies. The German start-up Cadami is one to watch.
  6. Smaller removable streaming Wi-Fi servers now have onboard battery installations so they do not need removal and recharging as often, noted Lufthansa Systems and AirFi.
  7. The folks at Zii have developed the next generation of IFE with a seatback system display that has the thickness of a couple stacked coins. It was super cool!!
  8. The “cloud” is now available in IFEC from Panasonic and others.
  9. Seat power boxes are getting smaller, just ask Astronics.
  10. Onboard retail sales support and software is even more available because of real-time connectivity.

Round-Up: AIX – Day 2 & 3

Here is an outline last two days of the show reported by the AIX TEAM!

Day 2 of AIX saw yet more exhibitors choosing the show to announce their latest deals and newest offerings.

April 11, 2018 announcements included:

  • Ensinger Plastics announced their new flame-retardant materials, TECAMID 6 (PA 6) FRT, TECAMID 66 GF15 FRT and TECANYL (PPE) VH2, which can replace metals to achieve significant weight reduction in aircraft.
  • Recaro announced it will supply its CL4400 business class seats to WOW, the Icelandic budget carrier. A total of 15 aircraft will be completed by year-end.
  • Inmarsat has signed a deal with low-cost Indonesian airline Citilink. The deal has been signed in partnership with Lufthansa Technik, Lufthansa Systems and Indonesian tech company Mahata Aero Teknologi and will see a retrofit of 50 of Citilink’s Airbus A320s with Inmarsat’s GX Aviation in-flight broadband service.
  • Geven announced the Essenza economy-class seat has been ordered by Lufthansa for its Austrian Airlines, Lufthansa and SWISS A320 and A321neo fleet. Deliveries will take place from Q4 of this year until 2022.
  • Panasonic Avionics announced an agreement to provide fuel saving solutions for Air Austral’s narrowbody and widebody aircraft. The first step will implement Safety Line’s OptiClimb solution on all aircraft in the fleet, helping the carrier save fuel with optimized climb profiles for pilots.
  • GKN Fokker has partnered with cosmetics brand Rituals to launch a cabin scenting system which aims to create a more pleasant in-flight experience and influence the mood of passengers.
  • Sekisui Specialty Polymer Innovations has launched the new, back-lit, Lumina version of its KYDEX plastic panels, which are available in any color, printable with infused images for durability and thermoformable to almost any shape.

For the second and final day of the AIX educational program, the FlightGlobal forecast sessions in Cabin Space Live Seminar Theater took a theme of social responsibility:

  • Making IFE accessible for everyone: Over 200 million people worldwide are registered as visually impaired. In the next few years airlines flying to the US will be required to offer an IFE solution for visually and hearing-impaired passengers. FlightGlobal Data, Lufthansa Solutions and Crystal Cabin Award winner Bluebox Aviation discussed what current and future solutions can offer to passengers.
  • End of Life Cabin Equipment: The discussion between Turkish Airlines, Hong Kong Airlines and Professor Dieter Scholz, from Hamburg University of Applied Science, looked at the life-cycle of cabin equipment and its impact on the environment in both operation and disposal. The panel also discussed solutions, such as manufacturers buying back components from the airlines to recycle them, and whether regulation is needed to tackle environmental impact.
  • Predicted maintenance and the connected aircraft: Panellists from Lufthansa Technik, Gogo and Air Transat discussed how OEMs and MROs could use aircraft connectivity to transmit raw aircraft health data in real time, and the question of who should have control over and access to the data increased aircraft connectivity provides.

AIX’s Exhibition Director, Polly Magraw, comments: “Day two has been as busy as ever as our visitors explore the 11 halls we have here at AIX and the breath-taking exhibits on display.

“We started the day with a First Time Exhibitor speed networking event, where they had the chance to meet some of the attending media. We love hosting this event each year as it gives them a platform to share the truly innovative products and services they have on display at AIX.

“In 2018, we have also launched the Ideation Hub. These sessions give delegates the opportunity to take advantage of AIX, as an unrivaled industry gathering, by coming together to generate ideas for the future of aircraft interior design and the integrated passenger experience.”

AIX Day 3 – Over 14,000 attendees, 600 exhibiting companies and 1200 VIPs from more than 260 global airlines descended on the Hamburg Messe for the world’s largest Aircraft Interiors Expo (AIX) in Hamburg, Germany this week. With the Expo capturing the attention of the world’s media and with almost 200 journalists in attendance, exhibiting companies showcased revolutionary products and concepts that demonstrated how the future of air travel is set to change for passengers. This year, more exhibiting companies than ever before used the show as a platform to make announcements. These included:

  •  Acro is to supply its Series 3 ST seat to Viva Air for the airline’s 50 Airbus A320 aircraft on order.
  • Airbus announced the development of a new option for A380 aircraft, ‘A380 Cabin-Flex’. The enhancement, which consists of a new cabin door area arrangement on the upper-deck, is available for line-fit and retrofit, and will be installed on Qantas’ current A380 fleet from mid 2019.
  • Geven announced the Essenza economy-class seat has been ordered by Lufthansa for its Austrian Airlines, Lufthansa and SWISS A320 and A321neo fleet. Deliveries will take place from Q4 of this year until 2022.
  • Global Eagle Entertainment launched the Airconnect Go video-on-demand system portable IFE system for regional aircraft, which streams content to passengers’ own devices through Global Eagle’s Airtime portal.
  • Gogo announced that Air Canada has extended its agreement to install the provider’s 2Ku in-flight connectivity service on its Bombardier CSeries CS300 fleet, with the system to be line-fit during assembly.
  • Inmarsat signed a deal with low-cost Indonesian airline Citilink. The deal has been signed in partnership with Lufthansa Technik, Lufthansa Systems and Indonesian tech company Mahata Aero Teknologi and will see a retrofit of 50 of Citilink’s Airbus A320s with Inmarsat’s GX Aviation in-flight broadband service.
  • GKN Fokker has partnered with cosmetics brand Rituals to launch a cabin scenting system which aims to create a more pleasant in-flight experience and influence the mood of passengers.
  • Panasonic Avionics announced the debut of their new airline on-board loyalty platform, called NEXT Loyalty, with Singapore Airlines as launch customer, as well as a partnership with gategroup on their new retail platform NEXT Marketplace, and an IFEC commitment from Turkish Airlines for 50 wide-bodied aircraft.
  • Recaro announced it will supply its CL4400 business class seats to WOW, the Icelandic budget carrier. A total of 15 aircraft will be completed by year-end.
  • Thales announced the expansion of its inflight entertainment portfolio with CORE and PRESTIGE, offering a full spectrum of solutions and services to maximize passenger satisfaction, loyalty and airline revenue.

AIX also showcased the winners of this year’s Crystal Cabin Awards with the award-winning technologies changing the future of the cabin. Amongst the winners were the Qatar Airways QSuite picked up with Cabin Concepts award, Rockwell Collins ‘Silhouette MOVE’ won the Cabin Systems category and Bluebox Aviation’s Accessible IFE for passengers with visual impairment cleaned up in the IFEC category.

With the latest innovations in connectivity, in-flight entertainment and passenger comfort hardware on display, alongside an educational program looking at the areas of focus for the industry, many trends were highlighted at the Expo.

  • Inflight Entertainment – Passengers increasingly want to replicate the mutli-screen environment they enjoy today on the ground, in the air. Using a mixture of seatback screens with their own devices to both enjoy inflight entertainment and use a second screen to stay connected with friends and family via email and social.
  • Passenger Comfort – Over the past year, with the introduction of more and more double beds and family suites – flying really does feel like a hotel stay. However, seat manufacturers are also improving passenger comfort in Economy by enabling the enhancement of all cabins onboard to retain customer loyalty in an ever increasingly competitive market.
  • Extension of flight experience –  companies are looking increasingly at entire travel experience and now including the time before boarding, such as individual seat selection via a virtual walk through the cabin, and the ability to select films and music in advance through customizable apps

A daily program of education sessions were hosted at the FlightGlobal CabinSpace LIVE Seminar Theater, with participants from across the industry discussing issues including accessible IFE, end-of-life equipment and the burden on the environment, and management of data and the increasing demand for connectivity.

Exhibition Director, Polly Magraw, comments:

“Every year we see more and more demand from passengers for seamless connectivity and greater expectations placed on all the players that make up the travel experience. As a result, we have seen some truly ground-breaking innovations at AIX this week.

“I’d like to thank all of our exhibiting companies, VIP airline attendees and visitors for helping to continue to make AIX the world-renowned event for the aircraft interiors sector. With the aircraft interiors industry innovating rapidly, we look forward to bringing you all of the latest updates at the 20th AIX next year.”

Aircraft Interiors Expo will return to the Hamburg Messe from 2nd – 4th April 2019 where it will be co-located with World Travel Catering and Onboard Services Expo (WTCE) and Passenger Technology Solutions (PTS). Along with the Passenger Experience Conference the three expos make up Passenger Experience Week.

For more information about Aircraft Interiors Expo please visit: www.aircraftinteriorsexpo.com

The Spafax IQ Data Analytics Platform provides airlines with one view of their passenger engagement across all IFEC systems – an industry first.

London, UK | April 9, 2018– Global entertainment and media agency Spafax today announced the launch of Spafax IQ, a service designed to help airlines optimize their investment in entertainment across the passenger journey.

As aircraft connectivity rises and advertisers expect quality metrics for targeted campaigns, airlines are grappling with how to leverage the multitude of inflight entertainment and connectivity (IFEC) data they have access to. Spafax is launching Spafax IQ to help solve this challenge for airlines.

The new data service provides insights in the following areas including but not limited to: IFEC content performance, passenger engagement with IFEC product, cost per engagement metrics and audience profiling.

Spafax Chief Executive Officer, Niall McBain said: “Spafax IQ is built to provide our airline clients with the insights they need to drive future IFEC product strategy and development. We use the latest research methodologies to build a detailed view of passenger behavior with entertainment while travelling and their expectations for richer, more valuable content experiences across every stage of the journey.”

Making its debut at Aircraft Interiors Expo in Hamburg this month, the Spafax IQ Data Analytics Platform is the first product to give airlines one view of their passenger engagement across all IFEC systems. Additionally, the platform helps airlines enhance the passenger experience through predictive analysis and increase revenue from advertising and brand partnerships.

Spafax Vice President of Entertainment, Henry Gummer said: “We’re always looking for ways to help our clients get the most of their entertainment investment. Our Spafax IQ Data Analytics Platform is designed to improve ROI for entertainment and provides an easy-to-use-tool that allows our clients to run reports and generate insights for evidence-driven content strategies.”

Spafax IQ also provide insights on content performance against airline competitors. The service includes regular analysis and support from a Spafax team of data experts.

Aircraft Interiors Expo, Hamburg | April 12, 2018– SITAONAIR has been appointed as connected aircraft service consultant and technology supplier to Taqnia Space, leveraging its significant inflight connectivity (IFC) expertize, to enable the Saudi company to bring its UON offer to airlines.

In this new role and way of working, SITAONAIR is supporting the development of Taqnia Space’s-own unique UON solutions line, by drawing on SITAONAIR’s leading inflight internet and mobile connectivity technologies. Going forward, SITAONAIR will be responsible for supporting the ongoing management of services and infrastructure involved in the delivery of Taqnia Space’s UON solutions. Taqnia Space will deploy its UON services across both Ku- and Ka-band High-throughput Satellite connectivity.

As consultant – and the world’s primary provider of inflight mobile connectivity – a key aspect of SITAONAIR’s appointment is guiding the development of Taqnia Space’s 3.5G inflight mobile service for passengers. SITAONAIR recently celebrated the tenth anniversary of its Mobile ONAIR service, and Taqnia Space is harnessing SITAONAIR’s proven, pioneering approach in this field. For Taqnia Space’s internet solution, meanwhile, SITAONAIR will expertly integrate live TV as a specific UON portal feature.

David Lavorel, Chief Executive Officer, SITAONAIR, says: “We are thrilled to have been selected by Taqnia Space for our considerable connected aircraft expertize, advising this new company to develop its defined UON inflight connectivity solutions for airlines. With us, Taqnia Space has been able to advance its innovations in the most efficient and effective way possible.

“This project reinforces SITAONAIR’s openness to new technologies and consortiums that advance airline industry choice, and our sheer versatility, skill and expertize in being able to deliver new, bespoke services across different platforms and hardware, and operate them on behalf of a partner. I am proud that our company is adding yet another string to its bow as a recognized connected aircraft expert. It complements SITAONAIR’s own and branded, best-in-class, Internet ONAIR, Mobile ONAIR, Link ONAIR and CrewTab inflight connectivity services for passengers and crew, with which our prestigious airline customers are already leading the charge for a modern, world-class passenger experience.”

To discover SITAONAIR’s end-to-end connected aircraft proposition, speak to your local SITAONAIR contact,submit an enquiry form or explore www.sitaonair.aero.

Kontron’s latest Airborne Server used to support Connectivity and Wireless IFE applications

Hamburg, Germany | April 11, 2018–Kontron, a leading global provider of embedded computing inflight entertainment and connectivity (IFE&C) equipment, today announced the selection of the company’s ACE Flight™ 4608 server by Global Eagle Entertainment, Inc. (NASDAQ: ENT).  Starting in 2018, Global Eagle will deploy the ACE Flight 4608 as a key component of its next-generation Airconnect™ system, which provides high-speed KU Band connectivity services to airline customers throughout the world. Airconnect supports delivery of Internet connectivity, IPTV and wireless IFE services to passengers and crew, while the ACE Flight 4608 acts as the Server Management Unit (SMU) in the Global Eagle system.

The ACE Flight 4608 Server is the latest airborne server product offering from Kontron. Its 8-core Intel® Xeon® processor D-1539 with 32GB RAM delivers data center-grade performance. Other server features include L3 managed Gigabit Ethernet switching, dual 4G modems with worldwide coverage, and an advanced cooling design that maximizes reliability. The ACE Flight 4608 was launched in 2017 and has already been installed on more than 100 aircraft.”

“Kontron has been a key supplier of Global Eagle for many years, and we recently achieved Line Fit approval with them for several Kontron products onboard the Boeing 737 MAX,” said Andy Mason, Vice President Technology at Kontron America. “Our line airborne servers form the backbone of Global Eagle’s existing deployed connectivity solutions currently flying on over 700 narrow body aircraft.”

“Our collaboration with Kontron adds best-in-class inflight connectivity and helps to remove the worry of aircraft downtime and revenue loss for retrofit installations,” said Per Norén, Global Eagle Executive Vice President and Chief Commercial Officer.

Kontron will showcase the ACE Flight 1600 and company’s complete line of ultra-rugged computing platforms designed for the commercial aviation market at the Aircraft Interiors Expo in Hamburg, Germany, April 10-12, in Kontron’s booth #E245, Hall 2.

Now offering a “One Stop Shop” for cabin WiFi systems, installation kits and STCs

Hamburg, Germany | April 11, 2018–Kontron, a leading global provider of embedded computing inflight entertainment and connectivity (IFE&C) equipment, today announced a strategic partnership with Carlisle Interconnect Technologies (CarlisleIT) to provide turnkey Cabin WiFi system hardware solutions, aircraft installation kits and Supplemental Type Certificates (STCs)  to the rapidly growing IFE&C market.

Kontron and CarlisleIT have been collaborating for some time, and the partnership agreement that has now been signed enables the two companies to work together more closely to offer a unified solution to global customers. This “One Stop Shop” approach makes it easy for a variety of customer profiles to launch and deploy inflight systems for wireless IFE, connectivity, retail, aircraft operations and other applications. Target customers include not only airlines, but also system integrators, connectivity service providers and software media companies.

Kontron and CarlisleIT already have an approved STC for cabin WiFi system installation on the Airbus A320 family of aircraft, and STC approval for Boeing 737 is anticipated by mid-2018. The Kontron/CarlisleIT business model is to offer use of the cabin WiFi installation design and STC to customers at no charge, minimizing both time to deployment and up-front investment costs.

The integrated WiFi system solution consists of industry-leading Kontron ACE Flight™ server and several Cab-n-Connect™ wireless access points. Kontron provides an application-ready solution with an integrated software package, including the Linux OS, drivers, libraries and APIs needed to control and operate the system. Test software is provided with the system to validate all functions once installed on the aircraft. Kontron also optionally offers its AirDefense® WiFi security software and extended service contracts.

CarlisleIT provides the aircraft installation design, engineering/certification services and is the manufacturer of aircraft installation kits for the A320 and B737. CarlisleIT is also experienced in SATCOM connectivity installation designs.

“The Kontron/CarlisleIT partnership is already well established and is gaining significant traction in the IFE&C market, especially in Europe and Asia,” said Andy Mason, Vice President Technology at Kontron America. “CarlisleIT is an excellent partner for Kontron and brings an ideal set of complementary capabilities to the table.”

“Our partnership with Kontron is very important as it strengthens our ability in providing turn-key solutions to a market that is demanding quality and reliability in a compressed timeframe,” said Gordon Smart, Director of Sales, IFE & Connectivity for CarlisleIT.  “Kontron is an established industry leader for cabin WiFi systems that we are proud to be aligned with.” Visit CarlisleIT at the Aircraft Interiors Expo, in booth #C40, Hall 2.

Kontron will showcase the new ACE Flight 1600 Gateway Router and company’s complete product line for the commercial aviation market at the Aircraft Interiors Expo in Hamburg, Germany, April 10-12, in Kontron’s booth #E24, Hall 2.

Well, AIX 2018 is finally upon us and the next 4 days promise to be an innovative rich and technology filled environment. Lets get started with a few pre-show news highlights.


Astronics

Astronics Corporation announced that its wholly owned subsidiary, Astronics Advanced Electronic Systems (AES), has been selected by multiple Asia-Pacific airlines to install the EmPower in-seat power and flight deck power systems. Several major airlines in Asia will install the EmPower systems from 2018 to 2025, including two Chinese low-cost carriers. These recent awards will place in-seat power within 500 additional narrow-body aircraft serving the Asia-Pacific region. The installations are scheduled on both Boeing and Airbus aircraft.


Panasonic Avionics

Interested in the latest technological developments from Panasonic at this year’s AIX Hamburg? You can find out about Panasonic’s show offering here


Rockwell Collins

The Crystal Cabin Award recognizes excellence in aircraft interior innovation—the only international award of its kind. It’s a unique honor and this year, Rockwell Collins is a finalist in four categories: Visionary Concepts, Cabin Systems, Material & Components and Passenger Comfort Hardware. The category winners will be announced on Apr. 10, 2018, at the Aircraft Interiors Expo in Hamburg, Germany. The following aircraft interior solutions from Rockwell Collins are finalists:

Universal Passenger Seat interface (UPSi)

The cost to certify seats with differing advanced actuation and data sensing can be in the tens of millions of dollars in many sectors of transportation. The UPSi is a solution for autonomous transportation that transcends industries and provides a universal, standard seat interface applicable to aircraft, vehicles and trains. This Visionary Concept finalist aims to slash development costs and create synergies across the autonomous transportation industry.

Silhouette MOVE: A revolutionary cabin divider for all aircraft platforms, this Cabin Systems category finalist takes advantage of unused space between the divider and the seat in front of it. Bulkhead seated passengers get an additional one cubic foot of space, giving them more space to stretch their legs and place carry-on items.

Secant Luminous Panel: A finalist in the Materials & Components category, this micro LED lighting display is incorporated into the interior body and ceiling panels of the aircraft using flexible printed circuit boards. This solution enables airlines to adjust the lighting to improve sleep and the cabin’s appearance, and it provides the opportunity for airlines to uniquely brand their aircraft.

Valkyrie Bed:This is a new solution to an old problem—how to make a seat into a comfortable place to sleep. A Passenger Comfort Hardware finalist, business-class passengers get a more luxurious experience with a comfortable seat to work, eat and lounge. And when it is time to sleep, the seat folds away and a full-size mattress emerges from the console.

For more information about this year’s Crystal Cabin Award finalists, visit this site


SkyLights/Emirates

The airline is providing an immersive cinematic experience in its lounges in Dubai International Airport by providing Skylights theater headsets (See above) to customers. The headsets are being trialed in the Business Class lounge in Concourse B for the month of April and in the First Class lounge in concourse B in May. The introduction of these innovative new headsets is part of Emirates’ continued commitment to improve the customer experience both on the ground and in flight. Offering a fixed-screen with a wide-angle field of view for 3D and 2D content, each Skylight theater headset weighs only 120g and offers a Full HD viewing experience. Its in-built sound and video allow customers to fully immerse themselves in what they are watching. The service is complimentary and Emirates plans to roll out the experience across all its lounges in Dubai if the trial is well received.

Dubai International Airport is home to seven Emirates lounges spread over three concourses – A, B and C. In each of the concourses there is a dedicated Emirates First Class and Business Class lounge. Entry is complimentary for those traveling in Business or First Class as well as Emirates Skywards Silver, Gold and Platinum members. Emirates Skywards Blue members can visit the lounge for a fee. Emirates has the largest network of airport lounges worldwide. In addition to the seven in Dubai, there are 34 other dedicated Emirates Lounges in major airports across the globe.

SkyLights/Etihad Airways

Etihad Airways has started trialing SkyLights Aero Virtual Reality (VR) entertainment technology at its flagship First Class Lounge and Spa and Business Class Premium Lounge, at Abu Dhabi International Airport’s Terminal 3. The aim of the month-long trial is to gather customer feedback to determine the airline’s future lounge entertainment offering at Abu Dhabi’s state-of-the-art Midfield Terminal. The SkyLights ALLOSKY VR headsets deliver an immersive, HD resolution, cinematic experience in 2D and 3D, featuring intuitive technology for ease of use and noise cancelling headphones. Each set has a battery life of over six hours which allows for uninterrupted enjoyment from a catalogue of recent blockbuster movies, selected 360° short films, TV series, documentaries and children’s programming. Throughout the trial, Etihad staff will assist interested guests at dedicated areas within both lounges. Each session will end with a short manual questionnaire.


PXCom

With the rapid growth of w-IFE solutions, the IFE/C industry has rapidly moved to the digital era. Now, even the seatback screens provide personal-device-like experience and beyond the legacy video & audio sections, all the other IFE sections can be significantly revamped to deliver a full digital experience, including engagement, personalization, and many other exciting features.

Meals Menus, Corporate Content & Destination Section – These are the three pillars – the initial use cases of PXCom’s end-to-end solution. “All the digital sections that we create intend to elevate the onboard experience by providing passengers with compelling content and to generate additional revenues for our airlines customers”, says Cyril JEAN, PXCom’s CEO. “For example, the interactive meals menu section can display the right content according to the seat class and route and encompass buy-on-board snacking options, as well as the ‘click and deliver’ features. As an example, an airline that intends to treat its premium passengers with a hand-picked wines & champagnes selection can offer to have their guests’ selection delivered directly to their home.” Since PXCom is a French company filled with wine and foodie lovers, they have absolutely no choice but to provide only THE VERY BEST of food and beverage highlights!

XPlore by PXCom, the sponsored inflight microsite factory –  PXCom’s technical wizards have extended XPlore by PXCom’s capabilities to enable brands and their media agencies to create their inflight microsites in full autonomy. As a result, they can deliver a customized digital inflight experience regardless of the type of IFE/C platform available onboard. Thanks to PXCom’s partnerships with most of IFE manufacturers (both seatback, w- IFE and IFC) those microsites are automatically uploaded during the airline’s media content update slot and are seamlessly integrated into the GUI. “We have been setting up XPlore’s sponsored inflight microsites on behalf of various customers now. The creation of the microsite is self-explanatory and very easy, thanks to the PXCom solution.”, states Christian SZABO, CEO of LASKER a major Cross Media Agency in Europe. “The integration of the microsite within the destination guide section offers advertisers the possibility for destination targeting in the IFE. By adding transaction-related elements, like downloadable voucher codes, advertisers are able 

LATECOERE, the world leading provider of Airborne Entertainment Cameras has selected PXCom to enrich its live external camera which streams high quality video from the aircraft exterior to passengers’ seatback screens using landscape camera technology. This move ensures a truly innovative way to boost the live camera experience!

Live contextual movement information in-flight  – Thanks to PXCom’s technology, passengers can now enjoy a multitude of points of interest related to places they pass by in the air. In real time, a short description that includes HD pictures and text is added to the live video stream that comes from LATECOERE’s landscape cameras. The new generation cameras provide 360° video streaming which is enhanced with software applications such as augmented reality prove to be really exciting for airline passengers.

Ancillary generator –  It goes without saying – as it’s the case with all PXCom’s solutions – airlines will be able to integrate advertising spaces which will be automatically filled with partners’ brands advertising material. Airlines’ media sales agencies can access PXCom’s back office to upload their campaigns and have them rolled out during the flight. LATECOERE’s vision is to maximize the added value provided to all Airborne Video Systems users and to boost ancillary revenue generation for its airline clients. The rational is to bring further investment into passengers’ inflight experience.

Live demonstration at the LATECOERE’s stand  – This exciting new inflight entertainment feature can be tested by all interested parties during AIX Hamburg 2018 at the LATECOERE’s stand #2E30. For further information on PXCom’s range of IFE solutions, we invite you to visit #3C30A during AIX Hamburg 2018.


Other Stuff

  • We asked Geoff Underwood, CEO at IFPL to tell us a little bit about what they will be showing at AIX and he told IFExpress: “As your IFExpress readers know, IFPL leads the way when it comes to designing power outlets.  With new consumer devices adopting USB-C as standard, IFPL will demonstrate how airlines can easily transition from USB Type-A to USB Type-C. As always, IFPL’s established range of audio and IFEC solutions will be on display and the expert team from IFPL will be on hand to discuss any requirements that your readers or visitors to AIX 2018 may have”.  Thanks Geoff!
  • On Friday Boeing posted on their website that American Airlines has ordered 47 Boeing 787 Dreamliners with options to purchase 28 more of the long-haul jets. However, over the weekend Boeing has removed the news  from their site. Check out this article for the full story.
  • We love it when someone gets ahead of the crowd – and this time it is Rick Lundstrom, Editor-in-Chief, PAX International – and he did it by putting out the Aircraft Interiors Expo Hamburg issue, before the show. Its a winner and here it is – PAX International AIX March/April 2018 by Global Marketing Company Ltd – Issuu
  • Want to know if you have been hacked? Read through this story on the global future of Blockchain markets – Global blockchain market size is expected to reach $13.96 billion by 2022 | Technology Startups News | Tech News

AIX, Hamburg | April 2018– At the world’s leading trade show for aircraft cabins and passenger experience, the Aircraft Interiors Expo (10 – 12 April, Hamburg Messe, organised by Reed Exhibitions), global industry-leaders and regionally rooted suppliers alike will present new concepts and products — and it may not be long before passengers are encountering these concepts and products on board. The order books, especially for short and medium-haul airliners, are full, so there is sure to be a large contingent of airline customers at this key Hamburg trade fair. New models like the Airbus A321 LR, making new long-haul routes accessible for single-aisle aircraft, add to the current dynamics of the segment.

Whether the flight is short or long, more and more passengers expect to be able to stay online while airborne. The increased demand here is reflected by the floor plan, where the space allocated to in-flight entertainment and connectivity has grown yet strongly again. In fact, the whole aircraft interiors segment is booming. This year, according to the show organisers Reed Exhibitions, the Aircraft Interiors Expo has expanded to a new record in size, with the number of exhibitors having grown significantly once again as well. The spectrum of products on show ranges from seating rails to fully equipped First Class cabins.

Adding to the programme: Conference, sub-expos and a special flight

Once again, the Aircraft Interiors Expo is the main component in the “Passenger Experience Week”, starting with the Passenger Experience Conference on Monday, 9 April. The main expo is then flanked by the World Travel & Catering Expo (WTCE — leading trade show for in-flight catering) and, for the first time, Passenger Technology Solutions (trade show focusing on aviation-related IT services). All these events are taking place at at the Hamburg Messe convention site, and are organised by Reed Exhibitions.

The growing international importance of the show is also increasingly seen in the programme around the show itself: the airline Emirates is flying a Boeing 777 equipped with its new First Class cabin to Hamburg on Wednesday, 11 April in order to present the on-board product to selected partners in person.

Showdown of the aviation industry: the Crystal Cabin Awards

Also traditionally presented as part of the Aircraft Interiors Expo are the Crystal Cabin Awards. This industry prize, initiated by the Hamburg Aviation cluster and closely followed by the industry and media around the world, will be presented on the evening of 10 April in the Hotel Atlantic Kempinski. In eight categories, the award honours the leading innovations of the year for aircraft operators and passengers. Amongst this year’s finalists are famous major players like Airbus as well as airline products from Qatar Airways and Singapore Airlines. Information on the finalists is available at the Expo at a special exhibition in the Crystal Cabin Award Gallery (Hall B3 Upper). And at 11am on Thurs., 12 April, all the winners will present their innovations in person one more time — after which they are available for questions and interviews.

Aircraft Interiors Expo a “home game” for Hamburg

The scale of the Hamburg Metropolitan Region’s presence at the “local” trade show is appropriate for the most important location worldwide in the field of aircraft cabins. Aircraft manufacturer Airbus, for example, has concentrated its global development activities for aircraft cabins in Hamburg, and the company has a strong presence in Hall B5. With four finalists, Airbus is also looking at a very successful Crystal Cabin Award season this year – e.g. with the new “Airspace” cabin for the A320 range of aircraft.

For Lufthansa Technik, located in Hall B6, the show is an important event, too — and not only because of the activities in the exclusive VIP segment. The Hamburg company now supports every fifth commercial aircraft worldwide, and it is particularly expanding its activities in the so-called “retrofit” market. Every five or six years, an aircraft cabin has to be completely refurbished. With innovative business models such as aircraft seat leasing, the company is responding to a growing market.

Another heavyweight in the aircraft cabin segment is the family-run Diehl company. The third-largest industrial employer in Hamburg’s aviation industry produces galleys and toilets as well as complex cabin trims with baggage lockers. Diehl, too, is focusing on the high-demand “single-aisle” segment with its presence in Hall B7, and the company has a walk-through cabin model that shows just how much potential remains untapped in a single-aisle airliner.

Alongside the major international companies, SMEs have also always been well-represented at the Aircraft Interiors Expo. Dozens of small and medium-sized enterprises are active in the segment in the Hamburg region alone. They are particularly concentrated on the Hanse Pavilion, operated by the Hanse-Aerospace association in Hall B6, with more than 2,000 square metres of space and almost 100 exhibitors. As well as conventional suppliers, the site is also home to test laboratories and engineering service providers such as Altran. The French-headquartered company has massively expanded its Hamburg operations in recent years, turning the city into its global head office for aircraft cabin activities.

The Hanse Pavilion is also home to the Hamburg Aviation stand (6B90), a central point of contact for the Hamburg Metropolitan Region. The aviation cluster is providing updates on Hamburg-related news from and during the trade show via TwitterWhatsApp and the live ticker on the Hamburg Aviation Website.

New computing platforms offer increased graphics and processing performance

Augsburg, Germany | April 4, 2018–Kontron, a leading global provider of IoT/Embedded Computing Technology (ECT), announces new boards, modules and embedded systems featuring the 8th Gen Intel Core/Xeon processors (former codename Coffee Lake). Through the update to the COM Express Computer-on-Modules (COMs), embedded motherboards, CompactPCI platforms, Kontron KBox family of box PCs, as well as the company’s rackmount systems, customers benefit from a marked increase in graphics- and processing performance. First products featuring the new processor generation will be available on the COM Express basic form factor starting June 2018.

With the new boards and modules, customers will benefit from the enhanced functionality and significant performance increase of the latest 8th Gen Intel Core(TM) / Xeon processors at the same power consumption as the previous generation. Available with dual-, quad-, or hexacore CPUs, they double the DDR4 storage as before, with up to 64 GB. They support the fast Intel Optane memory, as well as the fastest available storage technology NVMe SSD for system acceleration in a very compact design. USB 3.1. support with up to 10 Gbps and USB Type C support offer twice the bandwidth as compared to USB 3.0 for fast data transfer. Four 4K displays can be controlled, three of them separately. UHD streaming supports high quality video applications.

With these innovations, the new platforms are an ideal basis for applications in communication, digital signage, professional gaming and entertainment, medical imaging, surveillance, and security. They are also well suited for the control of industrial systems, machines and robots on the shop floor level as well as from the control room.

Peter Müller, Director Product Line Boards & Modules at Kontron: “To enable our customers to fully leverage the new performance benefits of the latest Intel processor generation, we are promptly upgrading our product families with the latest technology. At the same time, we guarantee to our customers product life cycles of no less than ten years to make sure their investments pay off in the long run as well.”

The new platforms are more secure through SGX 1.0 hardware-enhanced multifactor authentication. In addition, all Kontron products support the TPM 2.0 security chip as well as the Kontron APPROTECT Security Solution. Based on an integrated Wibu-Systems security chip and in tandem with a specifically developed software framework, it provides IP and copy/reverse engineering protection. Kontron APPROTECT Licensing also enables new business models such as “pay per use”, demo versions for limited time periods, or activation/deactivation functions.

Paris, France | April 4, 2018–The start-up SKYdeals will attend the Aircraft Interiors Expo in Hamburg from 10th – 12th April 2018 on booth #3C30.

SKYdeals will showcase the first solution of inflight “Shoppertainment” in the world.

On this occasion, the two founders, also members of the APEX* association, will have the opportunity to showcase to main airlines representatives, their concept and its advantages as a new source of additional revenues and as an innovative passenger experience.

Every day, 8 million people around the world travel by plane and thanks to Inflight broadband, it’s now possible to reach these passengers in real time, and to interact with them.

SKYdeals is the first platform dedicated to this population, a marketplace where brands and service providers can offer, directly to passengers, highly targeted event-driven sales and private sales.

This e-commerce platform gives a double benefit for airlines:

  • Quickly access to an innovative, entertaining and connected digital service for passengers: Thanks to its “Plug & Play” catalogs, SKYdeals can be implemented in only two weeks and without any major investment from airlines.
  • A new source of revenues from inflight connectivity based on a revenue sharing model. SKYdeals will present during the event some revenues simulations, which clearly show all the potential of inflight e-commerce.

With the development of onboard Wi-Fi, SKYdeals relies on a fast-growing market. Indeed, the market of inflight broadband will reach $130 billion, resulting in $30 billion of additional revenue for airlines by 2035, compared to $1 billion in 2018**. Half of these revenues will be dedicated to e-commerce, advertising and premium content.

London | April 4, 2018–Passenger Experience Week that comprises of: Passenger Experience Conference, Aircraft Interiors Expo, World Travel Catering & Onboard Services Expo and Passenger Technology Solutions which takes place from 9th-12th April in Hamburg, Germany has today announced eye health organisation Orbis, which operates the unique Flying Eye Hospital, as its charity partner.

The international charity provides communities across Africa, Asia and Latin America with access to high-quality eye care, fighting avoidable blindness and restoring vision for those who need it most. This is undertaken through the support of their Flying Eye Hospital, the world’s only accredited ophthalmic hospital onboard an M.D.-10 aircraft.

The aircraft, which features a classroom at the front of the plane, also has an operating theatre, pre and post-op spaces and a laser eye suite. Flying Eye Hospital programmes take place in partnership with local hospitals, transferring skills into the facilities so that eye-care teams can help more people struggling with avoidable vision loss within their communities.

The partnership with Passenger Experience Week will provide Orbis with a platform to fundraise and promote its inspiring work to the thousands of attendees and hundreds of exhibiting companies that are present at the show each year.

To learn more about Orbis and its work, attendees can visit their stand located in hall B2U03 in AIX. On the stand, Orbis staff will offer attendees a virtual tour of their M.D.-10 aircraft.

Rebecca Cronin, CEO of Orbis UK comments: “We are immensely grateful to Passenger Experience Week for choosing Orbis to as its charity partner. The event presents an amazing opportunity to engage with attendees at the show and to share the story of how the aviation and medical world has come together to make a real difference to people’s lives.

“Thanks to the support of partners such as Passenger Experience Week, we can provide vital operations to children suffering with cataract, train local medical staff so that they can help more people within their community, and continue to work hard across the globe to ensure that no one experiences blindness unnecessarily.”

Commenting on the partnership, Exhibition Director of Aircraft Interiors Expo, Polly Magraw comments: “We have long been looking for the perfect charity partner for Aircraft Interiors Expo, and we are delighted that we have been able to partner with such an inspiring charity as Orbis.

“By giving a platform to Orbis at Passenger Experience Week, the full spectrum of companies across the aircraft interiors sector can learn how aviation is giving people around the world access to quality eye-care, no matter where they live.”

There are 253 million people in the world who are blind or visually impaired yet 75% suffer from conditions that are avoidable. What’s more 89% of people struggling with vision loss live within low and middle-income countries, where access to eye-care is limited.

IFExpress is looking forward to seeing you at AIX in Hamburg  next week. If you need to reach us please send a text directed to our Editor, Patricia Wiseman at +1 206 229 7899. We anticipate many new product developments and innovations! Lets get started:


AIX

Aircraft Interiors Expo (AIX), the global event that showcases the leading innovations in the passenger experience, is creating a platform for further innovation at this year’s show with the launch of an Ideation Hub. The Hub, will allow attendees from across the supply chain to synthesize future innovative ideas and collaborate on key issues relating to passenger experience. This is just one of the new features at this year’s show, which returns to the Hamburg Messe from 10th – 12th April 2018. The sessions will take inspiration from ‘related worlds’, along with trends and technology from other industries, to generate ideas that will seek to provide the customers of tomorrow with a more seamless passenger experience. Polly Magraw, Exhibition Director of the Aircraft Interiors Expo, says: “The Aircraft Interiors Expo has become known as the global showcase for innovation in the passenger experience. The Ideation Hub we are introducing this year will take this to the next dimension as we work with attendees including engineers, designers and innovators to foster collaboration within the industry at AIX.

Innovations on display

Many exhibitors will be showcasing product innovations at this year’s show, including:

  •  Bucher: Displaying a new space-saving galley and front-row monument combination –  a lightweight galley that has been optimized for maximum storage space.
  • Inflight Canada: Displaying the new FAST USB power system being installed on British Airways’ A320 family fleet.
  • Juki: The first digital sewing system for heavy-duty seating.
  • Mirus: New developments of its Hawk economy seating platform including IFE and power systems, as well as storage and comfort options.
  • Molon Labe: Unveiling its S1: Space Seat, which is a non-sliding version of its Side-Slip Seat and targets the short-range market with several unique features.
  • Soisa: The Glowing Experience in seat lighting which integrates ambient lighting into the seat cover.
  • Vision Systems: The second generation electronically dimmable window, based on a new industrial process for enhanced optical quality and lower cost.
  • WiFi Technologies: Officially releasing its Aviator WiFi private sitcom network that enables cockpit and cabin crew to use their own tablets as full mobile satcom terminals during flight.

CabinSpace LIVE Seminar Theatre and Crystal Cabin Awards showcase

Other enhancements for AIX 2018 include an expanded FlightGlobal CabinSpace LIVE programme, where attendees will have the opportunity to hear industry leaders discussing the latest trends and insights on major industry topics on 10th and 11th April 2018. These include ‘consolidation and the interiors supply chain’, ‘the future of inflight entertainment’, and‘predictive maintenance and the connected aircraft’, with speakers from leading companies including Lufthansa Technik, Delta Airlines, Hong Kong Airlines and Bluebox Aviation, along with a market outlook briefing from FlightGlobal’s Ascend consultancy.On 12th April at 11am, attendees will be able to see for themselves the innovations showcased at this year’s Crystal Cabin Awards in the CabinSpace Live Seminar Theatre, Hall B3 Upper, as the eight winners will present their winning concepts. Both events will take place in the CabinSpace LIVE Seminar Theatre in Hall B3 Upper.

Passenger Experience Conference

 The show-starter for AIX is the Passenger Experience Conference on 9th April, which brings together senior strategists from airlines, rail companies and from across the industry supply chain to holistically explore the latest passenger experience thinking with their peers. Visitors to the event will hear from leading speakers including Adam Wells, Head of Design at Virgin Galactic, Paul Priestman, Director & Chairman of PriestmanGoode, Célia Geslin, Head of Product & Customer Experience at Joon, David Lavorel, Chief Executive Officer of SITAONAIR, David Bartlett, Chief Technology Officer at Panasonic Avionics, Steve King, Chief Executive Officer of Black Swan Data, and Scott Savian, Executive Vice President ZEO at Zodiac Aerospace.

In addition to keynotes on the topics of ‘New frontiers for transport and passenger experience’, ‘Disruptive possibilities and their impact on the airline industry’, ‘Creating the world’s first spaceline’, and ‘Future Horizons’, the PEC will feature focused breakout sessions exploring ’Convergence and Mobility’,’ Flexible & Sustainable Thinking  and ’Personalizing the passenger journey’.

Passenger Experience Week

AIX is co-located alongside the World Travel Catering and Onboard Services Expo (WTCE) and Passenger Technology Solutions (PTS), a new event for 2018 showcasing and exploring the latest technology trends that are transforming the passenger journey. Together the three events, along with the Passenger Experience Conference (PEC) on 9th April, form Passenger Experience Week. Each year, Passenger Experience Week attracts more than 18,000 attendees from across the world, along with over 2,000+ VIP airline attendees from 260 unique airlines and lessors.

 


Astronics

Astronics Corporation (NASDAQ: ATRO), a leading provider of advanced technologies for the global aerospace, defense and semiconductor industries, announced that its wholly owned subsidiary, Astronics Advanced Electronic Systems (AES), received its first line-fit certification of the new EmPower® UltraLite in-seat passenger power system on a Boeing 737 Max 8 aircraft for TUI Airlines.


Lufthansa Group

The Lufthansa Group is in an excellent position to be successful in in-flight entertainment (IFE) and aircraft digitalization: Lufthansa Systems, Lufthansa Technik and Retail inMotion are collaborating closely to drive the digital transformation above the clouds and enable passengers to have a modern and positive travel experience. The companies present their solutions for in-flight entertainment, connectivity, shopping and other digital on-board offerings at this year’s Aircraft Interiors Expo (AIX) in Hamburg from April 10 to 12. According to the motto “One World of IFEC services”, Lufthansa Systems and Lufthansa Technik will be at booth #4B11 and booth #6B80.

Supporting an IFE product for an airline with a significant fleet takes a professional support organization and adequate resources – like the one offered by the Lufthansa Group. It is something most of the smaller companies with IFE solutions cannot deliver. “I have witnessed a trend toward professionalization in the industry, and I am sure that over the next two to three years we will see a huge consolidation in the market for wireless IFE solutions with only a handful of providers surviving”, says Jan-Peter Gaense, Head of Passenger Experience Products & Solutions at Lufthansa Systems. “Together with our Group partners we are in an excellent position to serve our customers.”

One highlight at this year’s trade fair will be the new Power-&-Safe solution for BoardConnect Portable. This solution was developed by Lufthansa Technik in close cooperation with Lufthansa Systems. In Hamburg, both companies show for the first time using a life-size model how the BoardConnect Portable Mobile Streaming Unit (MSU) can be stowed in a safe inside the overhead storage compartment. Placing an additional power supply has eliminated the need for battery replacement. The solution is currently being installed at Air Europa.

Collaboration with Retail inMotion

Most passengers want personalized services on board an aircraft – easy to use and with relevant content. With that in mind, Lufthansa Systems and Retail inMotion will, for the first time, demonstrate the integration of the BoardConnect open aircraft IT platform with Retail inMotion’s e-commerce solution at this year’s AIX. One of the platform’s features allows passengers to create a personal profile, which the software uses to suggest personalized content. The longer the profile is used, the more the algorithm learns and the better the content recommendations become. The Retail inMotion platform is powered by Vector, its proprietary on-board retail management software. Vector is a comprehensive solution for on-board retail that includes a suite of modules for onboard payment processing and various back-office functionalities.

BoardConnect enables passengers to use streaming technology during a flight to access an airline’s entertainment program on their own devices. The product suite includes three hardware versions: In addition to the permanently installed classic BoardConnect solution, there is the flexible BoardConnect Portable version and the BoardConnect Plus connectivity solution. The BoardConnect 5.0 open aircraft IT platform runs on all three versions. Thanks to its modern docker technology, the software enables digital services from partners to be integrated easily and quickly. A demo at the booth shows how easy and fast new applications can be integrated using Docker technology. Lufthansa Systems is also providing content such as movies, TV series, music and magazines with its BoardConnect Media Services. All products work in perfect harmony with each other and can be acquired separately or in combination.

Jan-Peter Gaense, Head of Passenger Experience Products & Solutions at Lufthansa Systems, will take part in a panel discussion on „Making IFE accessible for everyone“ (Wednesday, April 11, 11:30 am to 12:30 pm). Free online registration is required at https://www.flightglobal.com/events/aircraft-interiors-expo/forecast-sessions-2018/.


Airbus

Aegean ‎Airlines, the biggest airline in Greece, has signed a memorandum of understanding (MoU) with Airbus to purchase 30 A320neo Family aircraft comprising of 20 A320neos and 10 A321neos. The airline will also acquire a significant number of new A320neo family aircraft from leasing companies.  Aegean currently operated a fleet of 46 Airbus aircraft (37 A320s, 8 A321s and 1 A319). The A320neo Family incorporates the very latest technologies including new generation engines and Sharklets, which together deliver at least 15 percent fuel savings at delivery and 20 percent by 2020. With some 6,000 orders received from nearly 100 customers, the A320neo Family has captured some 60 percent share of the market.

Martillac France | March 26, 2018– With the rapid growth of w-IFE solutions, the IFE/C industry has rapidly moved to the digital era.

Now, even the seatback screens provide personal-device-like experience and beyond the legacy video & audio sections, all the other IFE sections can be significantly revamped to deliver a full digital experience, including engagement, personalization, and many other exciting features.

Meals Menus, Corporate Content & Destination Section

These are the three pillars – the initial use cases of PXCom’s end-to-end solution.

“All the digital sections that we create intend to elevate the onboard experience by providing passengers with compelling content and to generate additional revenues for our airlines customers”, says Cyril JEAN, PXCom’s CEO. “For example, the interactive meals menu section can display the right content according to the seat class and route and encompass buy-on-board snacking options, as well as the ‘click and deliver’ features. As an example, an airline that intends to treat its premium passengers with a hand-picked wines & champagnes selection can offer to have their guests’ selection delivered directly to their home.”

Since PXCom is a French company filled with wine and foodie lovers, they have absolutely no choice but to provide only THE VERY BEST of food and beverage highlights!

XPlore by PXCom, the sponsored inflight microsite factory

PXCom’s technical wizards have extended XPlore by PXCom’s capabilities to enable brands and their media agencies to create their inflight microsites in full autonomy. As a result, they can deliver a customized digital inflight experience regardless of the type of IFE/C platform available onboard.
Thanks to PXCom’s partnerships with most of IFE manufacturers (both seatback, w- IFE and IFC) those microsites are automatically uploaded during the airline’s media content update slot and are seamlessly integrated into the GUI.

“We have been setting up XPlore’s sponsored inflight microsites on behalf of various customers now. The creation of the microsite is self-explanatory and very easy, thanks to the PXCom solution.”, states Christian SZABO, CEO of LASKER a major Cross Media Agency in Europe. “The integration of the microsite within the destination guide section offers advertisers the possibility for destination targeting in the IFE. By adding transaction-related elements, like downloadable voucher codes, advertisers are able to generate leads directly from the aircraft. Also, the reporting backend is swift and easy and provides all relevant KPIs that the advertising industry asks for”.

The digital inflight swiss knife

PXCom’s technology use case is absolutely limitless. Our latest activity is an airline wishing to promote its Freight/Cargo operations! The process is truly simple as some section templates have been specifically designed. By relying on them, the airline creates its microsite in a couple of clicks and the Cargo section is ready to be integrated on the IFE in the next content update slot.

We welcome you to visit #3C30A at AIX 2018

More about PXCom on www.pxcom.aero

AIX 2018: Entertainment, connectivity, shopping and safety – Lufthansa Systems presents new solutions to ensure the best passenger experience and aircraft digitalization together with Lufthansa Technik and Retail inMotion

Raunheim/Hamburg | March 28, 2018– The Lufthansa Group is in an excellent position to be successful in in-flight entertainment (IFE) and aircraft digitalization: Lufthansa Systems, Lufthansa Technik and Retail inMotion are collaborating closely to drive the digital transformation above the clouds and enable passengers to have a modern and positive travel experience. The companies present their solutions for in-flight entertainment, connectivity, shopping and other digital on-board offerings at this year’s Aircraft Interiors Expo (AIX) in Hamburg from April 10 to 12. According to the motto “One World of IFEC services”, Lufthansa Systems and Lufthansa Technik will be at booth #4B11and booth #6B80.

Supporting an IFE product for an airline with a significant fleet takes a professional support organization and adequate resources – like the one offered by the Lufthansa Group. It is something most of the smaller companies with IFE solutions cannot deliver. “I have witnessed a trend toward professionalization in the industry, and I am sure that over the next two to three years we will see a huge consolidation in the market for wireless IFE solutions with only a handful of providers surviving”, says Jan-Peter Gaense, Head of Passenger Experience Products & Solutions at Lufthansa Systems. “Together with our Group partners we are in an excellent position to serve our customers.”

Collaboration with Lufthansa Technik

Lufthansa Systems and Lufthansa Technik have been engaged in a close partnership since 2015 to offer airlines inside and outside of the Lufthansa GroupBoardConnect, a modern, multi-functional on-board IT platform with broadband Internet access. Thanks to its state-of-the-art docker technology, BoardConnect can also serve as the basis for an Internet portal.

Lufthansa Technik – with its many years of experience in the field of aircraft modification –handles the equipment of entire fleets from a variety of manufacturers. Lconnect comprises all relevant products and services required to equip an aircraft: In addition to the physical installation, this includes all required aeronautical and regulatory work, conversion planning and materials supply, the manufacture of diverse high-end components such as the WLAN access point, the supply of materials in regular flight operation, and the repair of defective components. “The efficient conversion of large fleets and the reliable return of every single newly equipped aircraft to airline operations are the basis for generating new ancillary revenues,” says Lukas Bucher, Head of Product Connectivity at Lufthansa Technik.

One highlight at this year’s trade fair will be the new Power-&-Safe solution forBoardConnect Portable. This solution was developed by Lufthansa Technik in close cooperation with Lufthansa Systems. In Hamburg, both companies show for the first time using a life-size model how the BoardConnect Portable Mobile Streaming Unit (MSU) can be stowed in a safe inside the overhead storage compartment. Placing an additional power supply has eliminated the need for battery replacement. The solution is currently being installed at Air Europa.

Collaboration with Retail inMotion

Most passengers want personalized services on board an aircraft – easy to use and with relevant content. With that in mind, Lufthansa Systems and Retail inMotion will, for the first time, demonstrate the integration of the BoardConnect open aircraft IT platform with Retail inMotion’s e-commerce solution at this year’s AIX. One of the platform’s features allows passengers to create a personal profile, which the software uses to suggest personalized content. The longer the profile is used, the more the algorithm learns and the better the content recommendations become. The Retail inMotion platform is powered by Vector, its proprietary on-board retail management software. Vector is a comprehensive solution for on-board retail that includes a suite of modules for onboard payment processing and various back-office functionalities.

“The interest in IFE and additional digital on-board offerings has always been very high. After a phase of mostly gathering information and evaluating, we now see more airlines ready to select a specific solution. Depending on the focus of the airline, they either opt for a short-term commitment with a portable solution or move straight to IFEC. Lufthansa Systems is one of the few providers who can deliver customized solutions based on the BoardConnect platform and in cooperation with partners to cover all variations and fleet types along the entire value chain,” emphasized Gaense.

The BoardConnect product suite

BoardConnect enables passengers to use streaming technology during a flight to access an airline’s entertainment program on their own devices. The product suite includes three hardware versions: In addition to the permanently installed classic BoardConnect solution, there is the flexible BoardConnect Portableversion and the BoardConnect Plus connectivity solution. The BoardConnect 5.0 open aircraft IT platform runs on all three versions. Thanks to its modern docker technology, the software enables digital services from partners to be integrated easily and quickly. A demo at the booth shows how easy and fast new applications can be integrated using Docker technology. Lufthansa Systems is also providing content such as movies, TV series, music and magazines with itsBoardConnect Media Services. All products work in perfect harmony with each other and can be acquired separately or in combination.

Jan-Peter Gaense, Head of Passenger Experience Products & Solutions at Lufthansa Systems, will take part in a panel discussion on „Making IFE accessible for everyone“ (Wednesday, April 11, 11:30 am to 12:30 pm). Free online registration is required at https://www.flightglobal.com/events/aircraft-interiors-expo/forecast-sessions-2018/.

Isle of Wight | March 27, 2018– IFPL will be demonstrating their latest audio products at AIX Hamburg in addition to their broad range of products that are now flying on the majority of aircraft around the world.

IFPL are a world leader in audio jack technology, enhancing the customer experience and providing a competitive total cost of ownership to the airline. The audio jack is a critical component in the IFE system, so delivering high quality sound, with high unit reliability and designing the unit to mitigate Customer Induced Damage (CID) is vital in maintaining customer satisfaction. To this end, IFPL has developed proprietary technology that differentiates their audio products in the market. These include:

IFPL’s original Long Life Audio product line delivers a highly robust and reliable audio jack designed to minimise CID. The design, high quality materials used, testing to over 100,000 insertions ensure that these jacks are robust. IFPL use this Long Life technology for single, double and triple jacks. Additionally, IFPL’s design ensures that some dual and triple pin socket can also work as single pins, ensuring additional redundancy in the dual and triple pin solutions.

Rapid Fit technology delivers a solution for rapid on-wing maintenance. Rapid Fit has been designed with a replaceable cassette that house the jacks, whilst keeping the high-cost electronics in the main housing. This enables the lower cost part of the cassette to be simply swapped out on-wing in typically less than 30 seconds.

Integrated Noise Cancelling Audio Module (INCAM) technology allows noise cancelling in the jack rather than the headset, allowing all passengers to enjoy noise cancelling technology with a simple addition of a low-cost microphone in the headset. This keeps the headset cost low whilst providing a significantly enhanced audio experience for the passenger.

IFPL’s patented MagSignal technology virtually eliminates CID. The headset can be pulled from any angle and simply detaches from the magnetic plug without damaging the jack or the headset. This extends the life of the headset and the jack and avoids CID. The floating magnets ensure a signal is maintained at all times during turbulence and vibration. This technology has been tested to over 250,000 attachments and detachments.

Push Through Pin ensures the jack does not have to be replaced if a pin gets broken in the jack. The pin can simply be pushed through and collected in a reservoir at the back of the jack. This reservoir has been known to hold as many as 12 broken pins.

IFPL’s established range of audio products and solutions will be on display and the team from IFPL will be on hand to discuss any requirement that visitors to AIX 2018 may have.

Visit IFPL at Booth 4B20.

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ABWN

IFExpress talked with Earle Olsen about Airborne Wireless Network (ABWN) announcement on March 12, 2018 and that they have arranged for light Aircraft for their Second Flight Test. On March 6th they entered into an agreement with Sough Bay Aviation of Torrance California for two Cessna aircraft with “the primary intent of this testing to utilize the inherent unstable platform of light general aviation aircraft to establish and maintain a robust self-healing Optical / RF link between two airborne aircraft.” ABWN added that this second test will expand on its initial RF proof of concept test, from May of 2017 with two Boeing 767-300ER aircraft and a mobile mast that emulated a ground station. They intend to conduct the test by modifying the two aircraft with their Infinitus Super Highway Technology that will incorporate the RF controlled Free Space Optics underlying its patent application they filed on July 25th 2017. The Company intends to create a high-speed broadband airborne wireless network by linking commercial aircraft in flight. It is projected that each aircraft participating in the network will act as an airborne repeater or router, sending and receiving broadband signals from one aircraft to the next and creating a digital information superhighway in the sky. The Company intends the network to be a high-speed broadband internet pipeline to improve coverage and connectivity. The Company does not intend to provide retail customer coverage to end users but, instead, act as a wholesale carrier with target customers, such as internet service providers and telephone companies. Currently, the world’s connectivity is achieved by use of undersea cables, ground-based fiber and satellites. They believe that the Company’s airborne digital highway may be a solution to fill the world’s connectivity void. Their network, once developed, should provide low cost, high-speed connectivity to rural areas, island nations, ships at sea, oil platforms, in addition to connectivity to commercial and private aircraft in flight, they told IFExpress. For further information see: www.airbornewirelessnetwork.com


Lufthansa Systems

Lufthansa Systems, with its wireless BoardConnect IFE solution, and partner castLabs will soon enable browser-based playback of DRM-protected movies on iOS devices. DRM stands for Digital Rights Management and regulates the copy protection of digital movie files. This new technology means that passengers will no longer need to pre-install an app to enjoy movies and TV series on their own iOS devices while on board a flight.

The latest version of iOS from Apple, 11.2, allows protected video content to be played on smartphones and tablets in the Safari browser. Previously, this was only possible with the help of a separate player app. “If passengers can simply enjoy our entertainment offering on their own devices as they wish instead of having to install an app before departure, we believe this will increase the number of users,” said Jan-Peter Gaense, Head of Passenger Experience Products & Solutions at Lufthansa Systems. “This not only improves the passenger experience but also creates a larger potential target audience for the airline’s advertising activities and ancillary revenue opportunities. Airlines also benefit from greater usability, as they no longer need to offer a separate app for their entertainment offerings.”

Different operating systems and device suppliers currently use different encryption formats for video file copy protection. This means that the same content has to be stored in several different formats for all passengers to be able to access it regardless of which device they are using. The new DRMtoday Onboard solution from castLabs changes all that. castLabs uses the Common Media Application Format (CMAF), which has a secure encryption converter. This means that airlines will only need to store a single encrypted video file on the aircraft for each movie or TV series that can then be safely used on any device.

“We are delivering technology that makes DRM-protected movie files playable on all devices, and in BoardConnect, Lufthansa Systems has a proven and comprehensive IFEC solution with which to provide its entertainment offering – a perfect combination,” said Michael Stattmann, CEO of castLabs.

Both companies are currently working on integrating DRM today’s new functionality into BoardConnect to give passengers app-free access to onboard entertainment in the future. Passengers simply connect their own devices to the aircraft’s WiFi and are automatically taken to the airline’s entertainment homepage. From there, they can watch all content through their browser, regardless of their device’s model and operating system.


Boeing

Boeing’s new 737 MAX 7 successfully completed its first flight on March 16, 2018 (See rectangle image above). The airplane remains on schedule and now begins a comprehensive flight test program leading to certification and delivery in 2019. “Everything we saw during today’s flight shows that the MAX 7 is performing exactly as designed,” said Keith Leverkuhn, vice president and general manager of the 737 MAX program, Boeing Commercial Airplanes. “I know our airline customers are going to enjoy the capabilities this airplane will bring to their fleets.”

Piloted by Boeing Test and Evaluation Captains Jim Webb and Keith Otsuka, the airplane completed a successful 3 hour, 5-minute flight, taking off from Renton Field in Renton, Wash., at 10:17 a.m. Pacific, and landing at 1:22 p.m. at Seattle’s Boeing Field. The airplane was put through tests on its flight controls, as well as checks of its systems and handling qualities.

The airplane is the third and newest member of Boeing’s 737 MAX family to be produced, with a maximum capacity of 172 passengers. The MAX 7 has a range of 3,850 nautical miles, the longest of any MAX family airplane. It is designed for exceptional performance for airline customers flying out of airports at high altitudes and hot climates. “The MAX 7 will provide airlines an efficient product for opening and flying thinner markets and accessing challenging airports, while enjoying all the benefits of being part of the 737 MAX family,” said Randy Tinseth, vice president of Marketing, Boeing Commercial Airplanes.

The MAX 7 also carries 12 more passengers 400 nautical miles farther than the A319neo, on 7 percent lower fuel costs. The 737 MAX family incorporates the latest CFM International LEAP-1B engines, Advanced Technology winglets, Boeing Sky Interior, large flight deck displays and other features to deliver the highest efficiency, reliability and passenger comfort in the single-aisle market.

The 737 MAX is the fastest-selling airplane in Boeing history, accumulating more than 4,300 orders from 93 customers worldwide. For more information and feature content, visit

Here are some specs:

www.boeing.com/commercial/737max.


Panasonic

In order to provide coverage to their Asian markets, Panasonic has reached a capacity agreement with APSATCOM’s new APSTAR-6D satellites with the goal to deliver Extreme Throughput via satcom to the Asian mobility markets.


Global Eagle Entertainment

We understand that they secured $150m investment from Searchlight Capital Partners which will be used to repay a $78m debt and the rest to fund growth.


Astronics Ballard Technology

The company was selected by SITAONAIR to provide webCS wireless aircraft communications server in an integration with its e-enabled application software. The goal is to deliver a connected aircraft ‘smart core’ for better airline operations.


US – Stay Alert

“A disruption of the airline and private-aircraft systems could have enormous economic and psychological effects. In recent years, several airlines have had to halt operations and suffered millions of dollars of lost revenue when their computer reservation systems crashed, for example. Terrorists have long targeted aviation because of its out-sized impact on society. Russian hackers attempted to penetrate the U.S. civilian aviation industry early in 2017 as part of the broad assault on the nation’s sensitive infrastructure. The attack had limited impact and the industry has taken steps to prevent a repeat of the intrusion, Jeff Troy, executive director of the Aviation Information Sharing and Analysis Center, said Friday. Troy wouldn’t elaborate on the nature of the breach and declined to identify specific companies or the work that was involved.”

Alan Levin March 16, Bloomberg


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Wow! there is a lot going on in the business and we start off with a new Gogo President, Oakleigh Thorne, a big stockholder who has a history of 30 years of leadership experience – here is the release:

Gogo

Gogo announced that Oakleigh Thorne has been appointed President and Chief Executive Officer, effective immediately. Mr. Thorne’s appointment follows the mutual decision by Michael J. Small and the Gogo Board of Directors for Mr. Small to step down as President and Chief Executive Officer, and as a director of the Company. Mr. Thorne, a director of the Company since 2003, has approximately 30 years of leadership experience with significant operational and financial expertise. He currently serves as Chief Executive Officer of Thorndale Farm LLC, the family office of the Thorne family, which is the largest Gogo shareholder, owning approximately 30 percent of the Company’s outstanding common stock. Mr. Thorne has served in numerous senior management positions, including as Chief Executive Officer of two public companies.

From May 2000 until July 2007, Mr. Thorne served as Chairman and Chief Executive Officer of eCollege.com.  Under Mr. Thorne’s leadership, he drove a five-fold increase in equity value which culminated in the sale of the company for more than $500 million. Earlier in his career, Mr. Thorne served as Chief Executive Officer of Commerce Clearing House (CCH) and led a significant operational transformation that culminated in CCH’s $1.9 billion sale to Wolters Kluwer in 1996.

“I am excited to work with the Gogo team as we move forward with urgency to execute on four strategic priorities: driving quality for airlines and passengers, sharpening our operational focus, achieving profitability with the money we have in the bank and driving shareholder value,” said Mr. Thorne. “We are highly confident in our ability to achieve our strategic and financial objectives as we improve execution and realize our significant growth opportunities.”

Ronald T. LeMay, Chairman of the Gogo Board of Directors, said, “With our best-in-class technology and capabilities, the Board believes that Gogo has a clear path to achieving our objectives and that now is the right time to transition leadership. After a comprehensive search process, the Board determined that Oak is the best person to help Gogo achieve our next phase of growth. Oak is a seasoned executive with a strong track record and his interests are aligned with all shareholders. Oak has made significant contributions to Gogo as a member of our Board and has a deep understanding of our business, strategy and operations. On behalf of the Board, we also thank Michael for building Gogo into a global leader and we wish him the best.”

(Editor’s Note: 2Ku has had success both in North America and internationally as well with some significant carriers selecting their 2Ku satellite offering: Delta, American, British Airways, Air France and Cathay Pacific – to name a few. As many of us in the industry are aware, Gogo has experienced some difficulties with the 2Ku antenna -oscillation along with a few other technical issues as well, which we hear the company is addressing. It is IFExpress’ speculation that stockholders are concerned with their investment given the aforementioned issues and the fact that Gogo has not seen a profitable quarter since their IPO in 2011. If we were an investor, we would also be worried about the new telecommunications coming down the pipe within the next few years – possibly 5G, and what that will mean for Gogo, as well as, other legacy connectivity providers in the IFEC realm. As a result, we wouldn’t be surprised to find Gogo courting a major telecom to help solve some of these problems in the very near future.)


ViaSat

Today, communications company Viasat debuted the fastest satellite internet available in the US — up to 100 megabits per second. It’s thanks to the Via-Sat 2 satellite system, which serves North America, Central America, the Caribbean and a small part of northern South America. Viasat is now also offering tiered unlimited data plans, from 12 to 30 megabits per second. The plans top out at $100 per month.

One of the goals of satellite internet is to provide a high-speed internet connection to homes located in areas that don’t have the ground infrastructure to support it. “The innovations we’re making across our satellite system allow us to do extraordinary things, from moving the satellite industry up-market by delivering premium services, speeds and plans that give consumers new choices in their internet service provider, to helping bridge the digital divide in the U.S. today,” said Mark Dankberg, Viasat’s chairman and CEO, in a statement. In addition to home internet, Viasat is also planning on using its Via-Sat 2 satellite to provide faster and more reliable domestic in-flight internet.

Satellite internet is becoming a bigger market, as the cost of access to space is lowered thanks to companies like SpaceX. Indeed, SpaceX itself is dipping its toes into the arena with the recent launch of two prototype satellites in its planned constellation.

Via-Sat 2 may have just launched in June of 2017, but the company is already working on the three-satellite Via-Sat 3 constellation. The new system is designed to blanket the world in high-speed internet access, with data speeds of up to 1 terabyte per second. It’s scheduled to launch in 2020 for America’s satellite, with the two covering the rest of the world to follow.

(Editor’s Note: We asked nice-guy, Don Buchman, Vice President and General Manager, Commercial Aviation to give our readers a bit more on the growing ViaSat inflight connectivity solution, and he told IFExpress: “We know our airline customers and their passengers expect a great Wi-Fi experience, gate-to-gate. We invested in ViaSat-2, our next-generation satellite and ground network technology, to further extend our lead in offering airlines the most capacity available in the sky with even better economics. These factors enable us to give more airlines, their passengers and their crew faster speeds and higher-quality connectivity at the best in-flight connectivity cost.

It’s our job to ensure our in-flight internet service matches our customers’ high standards and expectations. Our ViaSat-2 satellite system nearly double the capacity of ViaSat-1, which means we can deliver even faster speeds; serve higher streaming demands—even in highly-congested air corridors and hubs; and enable optimal video streaming capabilities for the best in-flight viewing experiences onboard. Additionally, ViaSat-2 offers seven times more coverage as compared to ViaSat-1, which means we can now provide the highest-quality internet service to more locations, including: across the continental U.S., to the Caribbean and across the Atlantic Ocean to Europe. And finally, ViaSat-2 essentially doubles the bandwidth economics over our prior generation satellite system, which enables us to offer in-flight internet service at the best cost to the airline.

Our technology takes a substantial leap forward—compared to any other in-flight internet service—which allows us to connect more passengers today, while accommodating the broadband demands of tomorrow.”)


Crystal Cabin Awards

In 2018 there are now 24 pioneering finalists for on-board innovations, the winners to be announced as every year, as part of the leading global trade fair for aircraft cabins, the Aircraft Interiors Expo (10 – 12 April in Hamburg), at a gala dinner to be held at the Hotel Atlantic Kempinski on the evening of Monday, 10 April. The winners will then present their concepts once more at the Expo in the Crystal Cabin Award Gallery, Hall B3, 1st floor, on Thursday 12 April, at 11 AM. Information on all finalists will be available there throughout the entire Expo.2018 finalists: 24 pioneering on-board innovations for airliners | CRYSTAL CABIN AWARD


Big Data/AI

It looks like Boeing and Microsoft are partnering for a efforts in the Big Data and AI and you can learn more here:Boeing and Microsoft: Taking the next step together in digital aviation – Transform  and here Your next Boeing flight may be getting a cloud and AI upgrade, courtesy of Microsoft – TechRepublic We do understand the deal will focus on Big Data to improve fuel consumption and improve maintenance. Further, you can be sure these two technologies will make their way into aviation and travel to improve the flight experience more and more in the next few years.


Airbus

The first Ultra Long Range version of the A350 XWB has rolled out of the Airbus final assembly line in Toulouse. The latest variant of the best-selling A350 XWB Family will be able to fly further than any other commercial airliner and will enter service with launch operator Singapore Airlines later this year. Altogether, Singapore Airlines has ordered seven A350-900 Ultra Long Range aircraft, which it will use on non-stop flights between Singapore and the US, including the world’s longest commercial service between Singapore and New York.

Following completion of the airframe assembly, the first aircraft has now moved to an outdoor station where it will undergo extensive ground tests, prior to installation of its Rolls-Royce Trent XWB engines.

The aircraft will then embark on a short flight test program to certify the changes over the standard A350-900 that will bring the additional range capability. These include a modified fuel system that increases fuel carrying capacity by 24,000 L or 6340 Gal., without the need for additional fuel tanks. The test phase will also measure enhanced performance derived from aerodynamic improvements, including extended winglets.

With a maximum take-off weight (MTOW) of 280 tonnes, the A350 XWB Ultra Long Range is capable of flying up to 9,700 nautical miles or over 20 hours non-stop, combining the highest levels of passenger and crew comfort with unbeatable economics for such distances.

The A350 XWB is an all new family of widebody long-haul airliners shaping the future of air travel. The A350 XWB features the latest aerodynamic design, carbon fibre fuselage and wings, plus new fuel-efficient Rolls-Royce engines. Together, these latest technologies translate into unrivaled levels of operational efficiency, with a 25 per cent reduction in fuel burn and emissions, and significantly lower maintenance costs. The A350 XWB features an Airspace by Airbus cabin offering absolute well-being on board with the quietest twin-aisle cabin and new air systems.

To date, Airbus has recorded a total of 854 firm orders for the A350 XWB from 45 customers worldwide, already making it one of the most successful widebody aircraft ever. Singapore Airlines is one of the largest customers for the A350 XWB Family, having ordered a total of 67 A350-900s, including the seven Ultra Long Range models. The carrier has already taken delivery of 21 A350-900s.


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