France | March 27, 2017–
XPlore by PXCom goes beyond destination content
XPlore by PXCom is an end-to-end solution, focused on destination content, deals & services, that enables content creation, aggregation and management on the ground and automatically generates the inflight apps or updates for the inflight apps, that are aimed at being integrated into the IFEC platforms. 11 airlines currently benefit from this highly innovative solution for the destination content management.
Beyond destination content, XPlore by PXCom now encompasses all the inflight digital experience: airlines can choose to change both the UX and the whole digital content management, in a few clicks.
Personalizing inflight experience
PXCom’s technical teams have integrated “tags management” into XPlore by PXCom. The displayed content (e.g. restaurant list, things to do at destination, movie categories…) is automatically adapted to the passenger’s preferences. “Such feature is especially adapted to w-IFE/IFC portal, since we log in the passenger’s device all the settings. Thanks to that, from one flight to the next one, on the same airline, the passenger can browse tailormade content”, states Olivier HELIOT, PXCom’s CTO. ”Personalizing the inflight experience is a fantastic challenge, for which PXCom is committed to bring easy-to-roll-out solutions to its airlines partners.”
Introducing SkyHi Reviews
SkyHi Reviews is the ability given to the passengers to rate during their return flight, the activities and points of interest mentioned in PXCom’s inflight destination guides. Since the reviews need to be controlled to avoid any trouble, they are off-loaded from the aircraft at its landing, controlled and aggregated in the next content update delivery.
World culture at PXCom
Last year at the APEX Expo, PXCom announced the partnership with Ctrip’s Bamboo Compass, enlarging the scope of the destination content to Asia.
AIX Hamburg 2017 is the opportunity given to PXCom to jump into Middle East culture, as the company launches a new interactive app for IFE platforms, called “Hajj & Umrah Preparation”. “Hajj & Umrah is an important journey for all Muslims in the world. It’s a once in lifetime experience, but involves an important preparation from the pilgrims to perform the rites in the right way” explains Cyril JEAN, PXCom’s CEO.” Hajj & Umrah represent 15 million of pilgrims each year, and 2 million can be welcome at the same time to Mecca. Hence, it’s mandatory that PXCom be able to support airlines in providing the right content at the right moment for their passengers.
PXCom will exhibit this year on French Pavilion in the IFE Zone, booth #3C40-B
We have a lot to review this week so, for the sake of organization, let’s cover it all alphabetically. Here we go!
1 – Astronics
Below are a couple of product offerings that Astronics AES will be exhibiting at AIX Hamburg at Stand 3B30.
- UltraLite System
The Astronics EmPower® USB “UltraLite” System is an innovative passenger In-Seat Power System (ISPS) architecture that provides High Power USB (HPUSB) using zonal power converters. This architecture is a departure from the traditional seat-mounted power supply. The result is a system providing lower cost, lower weight, and less impact on passenger foot and baggage space when compared to traditional seat based architectures.
- Wireless Charging Module
The new wireless charging module from Astronics will also be on display at Aircraft Interiors Expo. This innovative product is able to charge passenger Wireless enabled SmartPhones and supports a large charging area. The module is intended to be installed in multiple seat locations and provides up to 15W power per module. This new product meets both Qi and PMA wireless charging standards. The small form factor allows for a wide array of installation locations and is easy to install. (Editors Note – We want to see this one and we promise a future story on it!)
2 – IFPL
IFPL are excited to be demonstrating their high value contactless payment PIN on screen system at AIX 2017 on stand 2C10. Using the IFPL NFC payment system, passengers can quickly and securely buy not only low-value items such as beverages and food, but higher-value items including perfume, luxury gifts and high-end audio technology. The higher-value purchases are enabled by using an additional card holder verification method to allow high value transactions; the contactless limit is usually around $30 (depending on the card issuer). By utilizing PIN on-screen technology, IFPL is able to offer this step change benefit to airlines and enable them to increase their ancillary revenue. IFPL use a secure kernel embedded into the Trusted Execution Environment (TEE) that is located in the processor of the seatback monitor. This offers the same level of security as the traditional Point of Sale (POS) terminal, that enables both online and offline transactions. Using the IFPL Near Field Communication (NFC) contactless payment module, the TEE payment solution allows airlines to process compliant EMV (EuroPay, MasterCard, Visa) transactions without compromising confidential cardholder data or PIN. The PIN on screen payment system is one of our latest innovative products that IFPL will be demonstrating at AIX 2017.
3 – Lufthansa Systems
At this year’s Aircraft Interiors Expo (AIX) in Hamburg, Lufthansa Systems is presenting the new generation of its multi-award-winning BoardConnect wireless in-flight entertainment (IFE) platform, with new features and a new user interface. Visitors can also find out about the mCabin product family, which offers new functions and additional apps to drive the digitalization of crew processes. Visit Lufthansa Systems from April 4–6 at AIX at stand #2E24.
New release:BoardConnect 5.0
BoardConnect enables passengers to stream content from an airline’s entertainment offering to their own tablets or smartphones during a flight. The BoardConnect product suite is available in three hardware versions. In addition to the permanently installed classic BoardConnect IFE solution, there is also the flexible BoardConnect Portable version. It combines all of the technical components in a single device which can be installed quickly and easily on any aircraft. BoardConnect Portable received the Crystal Cabin Award at AIX 2016. The third option available is the BoardConnect Plus connectivity solution. Lufthansa Systems is responding to the growing demand for new on-board digital services by further developing its software – with the new BoardConnect 5.0, which runs on all three versions of the system. BoardConnect 5.0 features a fresh design with a new user interface and an open platform architecture.
New products from the mCabin suite
Lufthansa Systems is also presenting new products from its mCabin suite at AIX. Passengers and crew members now expect digitalized services on board like those they use on the ground – but many airlines haven’t reached this stage yet. Mobile solutions for the cabin crew optimally support airlines of all sizes and business models in the digitalization of their on-board processes.
mCabin/Library+ brings together all crew documents in a digital form. This includes crew manuals and airline-specific information. An easy-to-use document management system also keeps the documents up to date and facilitates the search for specific information. The mCabin/Messenger service connects an airline’s cabin crew and ground staff based on their respective functions. This enables colleagues to communicate even if they don´t know each other by name. mCabin/CityGuide is an exclusive travel guide platform for crews with local information on all of an airline’s destinations, including organizational details about layovers such as contact details, crew hotels and pick-up times, as well as personal tips from the crew relating to excursions and restaurants, for example.
4 – P3
P3 aero systems has developed an outstanding set of services and methodology which, for the first time ever, will allow the complete analysis, simulation, testing and optimization of wireless networks within commercial aircraft cabins already during the early phase of cabin definition. P3 aero systems combines P3’s 20 years of global expertise in both fields of aerospace and telecommunication industries. Once being given an early configuration and layout, P3 aero systems can reliably model the wireless cabin and the potential risk of interference much prior to the aircraft delivery. For that matter wireless networks such as IEEE/Wi-Fi (2.4/5/60GHz), BT (2.4GHz) and 3G/LTE/5G were evaluated in relation to performance requirements, user functionalities and passenger experience. P3 has become a global player in both fields of defining, testing and improving mobile communication networks in the aviation industry coupled with global STC capability through part 21J design organization approvals held, enabling also advisory and technical solutions for a range of aero products. P3 will located be at stand 2C50 and in the IFEC zone.
5 – PXCom
At Hamburg AIX 2017, Vision Systems will unveil a new release of its IFE solution called Visi-Stream, that ensures a high passenger satisfaction and ancillary revenues. It comprises Wi-Fi AVOD with a rich and varied content including movies, music, games, daily press, extensive tourist information and ticketing. Advertising can be global and local, and priority data flows for safety videos put the tablets on hold. Options include broadcast or connectivity as well as remote diagnosis, software and content updates via a ground platform. The IFE manufacturer has decided to integrate XPlore by PXCom, the end-to-end solution that enables digital content management on the ground, and automatic roll- out on the onboard servers.
6 – Rockwell Collins
Aircraft Interiors Expo attendees are encouraged to visit the company exhibit at #4C40 in Hall B4 or schedule a meeting by contacting Rockwell Collins (CabinSystemsEvents@rockwellcollins.com) to learn more about our Cabin Solutions portfolio, including:
Broadband connectivity services, featuring Inmarsat’s Global Xpress for the most extensive and consistent global coverage of airline routes and the fastest broadband in the skies, as well as applications for crew connectivity, real-time credit card authorization and wireless in-flight entertainment (IFE)
Wireless IFE, bringing Wi-Fi accessible audio video on demand content in flight Venue™ high-definition cabin management and entertainment system that delivers a wide range of features and technology to satisfy the most discerning passengers Airshow® 3D, the industry’s most widely used and award-winning moving map to keep passengers informed throughout their flights Passenger Services System (PSS), a lightweight, low-cost reading light and cabin crew call system with optional USB charging port AirVueTM interactive, a touchscreen kiosk designed to provide passengers with wayfinding, news, weather and other information as they move through the airport and beyond A new electronically scanned array (ESA) antenna design supporting extreme high throughput (EHT) and global coverage in a smaller, lighter and lower profile package.
7 – Telefonix PDT
Located in Hall B2, Booth # 2D70 Telefonix PDT will be highlighting a number of product feature enhancements at this year’s show, including product and certification updates to the company’s Summit line of IFEC hardware.
8 – True Blue Power
True Blue Power’s TC280 AC-to-DC Converter is quickly gaining popularity on European airlines. The TC280 is currently installed on Airbus A320, Boeing 767 and Boeing 757 aircraft. The highly efficient converter is designed to deliver enough energy to power electronic equipment throughout the aircraft, including in-seat, cabin and cockpit power applications. The TC280 produces 280 watts of power from an aircraft’s 115 VAC input. The converter is engineered to run cooler and features a fanless design delivering energy and weight savings. Installation is convenient, as the TC280 can be mounted in the floor or cabin wall.
TA202 Hi Power USB Port/TA102 Dual USB Port
There is a great deal of focus on passengers’ ability to keep their Portable Electronic Devices (PEDs) fully charged during flight. True Blue Power’s line of high power and dual USB charging ports allow passengers to stay fully charged and connected during their flight.
The TA202 Series High Power USB Charging Port offers single and dual port, USB Type-C and Type-A configurations. Delivering 3.0 amps per port, the TSO-certified TA202 powers current and next-generation electronic devices. Units are available in lighted and non-lighted versions and do not require bulky, external power converters for 10 – 32 VDC installations. The TSO-certified TA102 Dual USB Charging Port simultaneously provides 2.1 amps per charging port to any consumer product requiring a USB interface. The TA102 protects itself and the charging device from short-circuit, power surges and over-current potential. It is a modern addition to any interior cabin, available in lighted and non-lighted versions. For more information visit the True Blue Power stand 1E53 during Aircraft Interiors Expo April 4 – 6 at the Hamburg Messe und Congress in Hamburg, Germany
9 – VT Miltope
Débuting at Aircraft Interiors will be VT Miltope’s 802.11ac Wave 2 wireless access point. Wave 2 uses the available 5 GHz bandwidth more efficiently, providing passengers and airlines with significant improvements in overall data rates (up to 3.6 Gbps using 4×4 MIMO) and the ability to transmit simultaneously to multiple users. With wireless data rates climbing well into the Gigabit range, the opportunity to support airline wireless IFEC ambitions will certainly be improved. Combining Wave 2 with the capabilities of CHT (Cognitive Hotspot Technology) used in VT Miltope’s current nMAP2 access point will keep VT Miltope at the leading edge of wireless products ideally suited for cabin environments.
In addition, VT Miltope will be displaying its ground connectivity product, cTWLU, featuring 4G LTE, 3G cellular as well as 802.11a/b/g/n and ac. The 2 cellular LTE radios provide global coverage. cTWLU brings cost effective aircraft to ground communications to the aircraft with the goal of eliminating “sneaker net” and paper based approaches and enabling the internet of Things (IoT) to aircraft. cTWLU has already received certification approval in 2016 and is currently supporting airline operational data. Typical applications include: EFB connectivity, FOQA data, eTechlog, eCabin logbook, weight and balance download, aircraft health monitoring, and may be used for IFE multimedia refresh.
Visit VT Miltope in Hall B2, booth 2D40 – Contact: Markus Gilges Email: firstname.lastname@example.org Mobile: +44 7793 758 755
APEX (Airline Passenger Experience Association), a four-decade old international airline trade association, called for immediate government-approved security solutions for the airline electronics ban announced this week by the United States and United Kingdom. IATA calculations indicate 393 flights per week impacted by the electronics ban. By APEX load-factor calculations, this translates into more than three million affected airline passengers per year. With airline and government coordination, APEX believes that solutions may be rapidly implemented by airlines to further increase security and allow personal electronics on-board.
“The U.S. and U.K. this week pointed to a problem in airline security by banning electronics on certain flights. When we take away personal electronic devices from passengers, we are bowing to a potential threat rather than providing an acceptable security solution.” APEX CEO Joe Leader stated. “Chemical detection machines utilized worldwide can detect illicit items in electronics. Turning on electronics checks functionality and non-functioning electronics could be banned from flights. The expense of hand-searching every carry-on for the personal electronics ban could instead be directed to a long-term solution that serves airline passengers and safety.”
APEX believes that without viable solutions provided to airlines, the electronics ban may spread well beyond the intended scope. Since the existing security scope includes individuals with travel privileges to the U.S. and U.K., these same individuals could connect via other airports where on-board personal electronics are not banned.
“Every threat placed against global air carriers has been met with viable solutions,” said Leader. “We now globally screen every checked bag, carefully scan all carry-ons, restrict liquids, conduct body-scans, and regularly conduct chemical analysis checks on items. When passengers connect internationally, they are frequently scanned again. Placing items into the cargo hold does not fully address the issue with a passenger-centric solution.”
AirAsia has contracted Thales to provide long-term repair-by-the-hour support for the avionics systems Thales and its ACSS joint venture with L3 Aviation Products will provide for the 304 Airbus A320neos the Asian low-cost carrier group has ordered.
Thales will equip AirAsia’s 304 A320neos–deliveries of which began last October–with its TopFlight flight management system (FMS), along with the Thales/ACSS T3CAS Surveillance platform. ACSS (Aviation Communication & Surveillance Systems) is 70 percent-owned by L3 Aviation Products and 30 percent-owned by Thales.
IFEC’ers, it is almost here – AIX 2017 that is – and we cannot wait. Over the next few issues, IFExpress will be providing a ‘sneak peek’ from a few AIX vendors. Additionally, we have a ‘Special Story’ for the AIX Show Edition – stay tuned and read on!
Aircraft Cabin Systems
ACS is very busy these days with the design on their second-generation 12.1” retractable monitor. Even though their first-generation model was highly accepted in the marketplace, “We are constantly striving to give our customers what they want” says Richie Sugimoto (shown above) including a very robust design offering high value. Customers have appreciated the overall simplicity of the unit, including the lighter weight and less moving parts providing a quieter unit in operational mode. Most importantly, customers love the ease of installation when upgrading their aircraft from older monitors. These units are offered for both the Airbus and Boeing series of aircraft. They are designed for AC power and with HDSDI video input, provide a clear, crisp quality picture. The first-generation retractable monitors utilize a patented, mechanical design developed by Mr. Yukio Sugimoto and was developed to be a mechanical plug-and-play attachment to either the existing B737 PSU’s or for the Airbus planes.
ACS has also been working on a new design of 4K Ultra High Definition (UHD) Modular Monitors. This new design concept allows the support of customizable input/output modules, allowing for the unit functionality with a wide variety of IFE systems. This unique design concept can meet the industry multiple demands with adding additional or different modules. This design is in the testing phase and expect production to release product to the marketplace in Q2. Available screen sizes range from 27” up to 75”.
All products are designed and manufactured in their Redmond, WA facility that is an AS9100 Certified facility. ACS will be at the upcoming AIX show in Hamburg, if in the area, stop by and see all of the new technology they are working on at stand 2C30 to discuss your needs.
This year’s Aircraft Interiors Expo in Hamburg will be unprecedented for Chief Executive David Withers and team as far as depth and breadth of solutions and in an increased presence both in size of booth and team in the IFEC zone, Hall B4 at stand 4E20. digEcor having recently expanded their sales team to include additional resource in the Middle East and Africa Region with the appointment of Eduardo Protasio, (from EuroAtlantic Airways) a new appointment for Asia Pacific in Stu McGraw commencing 27 March (previously QinetiQ and Virgin Australia) as well as Jorge Mompo’s appointment (previously Lumexis) as Sales Director of the America’s since AIX 2016. Headed by VP Global Sales, Paul Thorpe, digEcor are looking forward to what this will mean for the developing growth of the company and are looking forward to introducing this new team to visitors this year.
digEcor has been busy these past 12 months and has a handful of announcements to make at AIX 2017 they are keeping close to their chest. The GLIDE embedded system is making headway in the market as well as the continued success of digEcor’s passenger power for 2.1A USB and 110V power solutions, including pre integrated solutions with innovative seat vendors. Since AIX Hamburg 2016 digEcor has launched four new product lines including Passenger Service Solutions, LED Cabin Lighting, Cabin Management and digEcor’s own Moving Map.
digEcor’s mission to enable all airlines to create an extraordinary travel experience is still personified through their modular, flexible and tailored approach to meet the needs of airlines and vendors alike. The Integrated Flight Experience portfolio is still the only fully integrated system from one single vendor available today comprising GLIDE Embedded and Portable IFE, In-Seat Power, LED Cabin Lighting, Passenger Service Solutions, Cabin Management, Wi-Fi to stream content, ENGAGE application for crew, Tape Replacement and Content Services.
digEcor is showcasing this experience at AIX this year by cabin for Economy, Premium, Business and First class. In partnership with Avio Interiors, Geven Spa, Skypaxx, Thompson Seating and Pitch Aircraft Seating Systems, digEcor is primed to educate visitors by cabin or product, depending on the interest.
FTS New Brand Logo Identity
This past week, FTS proudly launched their new company logo. Here is what they had to say:
Over the past two years, FTS business has grown and evolved. In line with our expansion globally, across U.S. and Europe, as well as the addition of new exciting product range, it’s time for a change!
With a sharp and crisp font and brighter blue used, it is a modernized look which reflects our core values – constantly innovating, cutting-edge technology and revolutionize the business.
Being a newcomer, FTS strives to revolutionize the IFEC industry with new business ideas, innovative product offerings and high quality hardware.
We do not follow the norm. We set ourselves apart. This is what we strive for and we are excited to share that with you.
Our new logo will have its first appearance in AIX 2017.
Check us out and see you at booth 2E34!
Twenty One products and ideas are in the finals of the 2017 Crystal Cabin Awards, the world’s most renowned prize for innovation in aircraft interiors. From a parking guidance system for cabin baggage to a lavatory mirror that displays on-board video and information as if by magic, the finalists’ submissions include innovative ideas for pretty much every aspect of the cabin – revealing today how we will be flying in the world of tomorrow. In the field of “Cabin Concepts” in particular, the giants are lining up for a showdown: Bombardier, Delta Air Lines and United Airlines are all hoping for a trophy in the same category. With 85 shortlist entrants from 21 nations, the 2017 Crystal Cabin Awards have been more popular and more international than ever before in their 11 years of history. The seven winners of the coveted Crystal Cabin Award trophies will be announced on the first evening of the Aircraft Interiors Expo (4 – 6 April, 2017) in Hamburg, Germany.
Boeing and CDB Aviation Lease Finance (CDB Aviation) announced an order for 30 737 MAX 8 airplanes. The order, valued at $3.3 billion at current list prices, was previously unidentified on Boeing’s Orders & Deliveries website. Based in Dublin, Ireland, CDB Aviation operates as a wholly owned Irish subsidiary of China Development Bank Financial Leasing Co LTD (CDB Leasing) (HKEX stock code:1606). With registered capital of $US50 million and a fleet of over 200 aircraft, CDB Aviation has over 10 years’ experience in the business and is one of the largest and most influential Chinese-owned aviation leasing companies.
And while we are on Boeing, keep your eye on the new midsize airplane demand for the companies next new plane. Boeing expects to launch a new larger B737 beyond the B737 MAX by the end of 2017. Also expect it to fall below the B787 passenger payload. The so-called B797 will probably seat from 200 to almost 300 passengers over a range of some 4300 to 5300 nautical miles – in the older B767-200 payload-range footprint. Single vs twin aisle is a big deciding factor as well as competition with their existing B737 fleet and it’s growth. Here is more reading for your airplane interest
SITA, recently announced the formation of the Secure Journeys Working Group to address today’s airport security threats in the USA and to work towards creating a secure and efficient passenger experience throughout the airport. The launch of the Secure Journeys initiative is in response to the current security climate and recent attacks on non-secure areas of the airport, including the Brussels airport bombing and Fort Lauderdale airport shooting. Members of the working group cite these incidents as examples that demonstrate the need to rethink the approach to getting passengers through the airport quickly and safely. The newly extended group will address growing challenges, including:
- Moving passengers and baggage more rapidly through non-secure areas of the airport, such as check-in and baggage claim areas;
- Reducing and effectively managing security wait times to reduce lines of people in non-secure areas;
- Incorporating biometrics for passenger screening authentication;
- Addressing ways in which identity management solutions can be used along with data analytics to reduce the growing concerns around the insider threat.
Bad Aviation Joke: A vulture boards an airplane, carrying two dead raccoons. The stewardess looks at him and says, ‘I’m sorry, sir, only one carrion allowed per passenger.’ OK, the worst science joke then: Two hydrogen atoms meet. One says, ‘I’ve lost my electron.’ The other says ‘Are you sure?’ The first replies, ‘Yes, I’m positive.’
This week we got a tip-off about a new product that Cyril Jean at PXcom developed for airline inflight content. To start off our discussion with him, we asked for a simple statement of what XPlore is, and he told IFExpress; “A comprehensive on-the-ground solution that generates interactive apps for your IFEC platforms.” But the real solution is a bit more elegant than that. The true beauty of XPlore is it bares the workload of locating, selecting, developing and providing IFE solutions. Further, we note that their total operation is handled by their SaaS (Software as a Service) model. After we heard more about the program, we thought our readers might like to see how content and advertising providers could take the load off the airlines and we asked Cyril if he would give our readers a few answers to some relevant questions:
Q. What is XPlore?
A: XPlore is an end-to-end solution, focused on destination content, deals & services, that enables content creation, aggregation and management on the ground and automatically generates the inflight apps or updates for the inflight apps, that are aimed at being integrated into the IFEC platforms.
Q. How does it work?
A: XPlore is divided into a back office, and bespoke inflight apps. On the back office side, we agree with airlines on the kind of content that they want to onboard: interactive destination guides, sponsored content, editorial content, destination deals (activity booking or couponing), destination services (taxi booking, car rental, hotel pre-checking, etc.) Meantime, we create for the airline the interactive experience they want to deliver onboard. That means that we create the app(s) that they want to be integrated into their IFEC platform, whether seatback screen, w-IFE and/or IFC portal, or airline’s app. The GUI is always customized to provide a consistent and seamless experience on the IFE. And automatically, we “populate” the apps with the content updates that are managed on our back office.
At the end, when the aircraft lands, we off-load all the usage data, transactions…and update the dashboard both for the airline, PXCom, and all the involved partners. Except for destination services that require IFC, our technology doesn’t need to rely on any IFC.
Q: So, XPlore is on the plane and on the airline ground data sources – but it looks to also be on your computers to monitor it as well. Can you sort out for our readers what each part does – Airplane, Airline Back Office, and PX Com office computers/monitoring equipment? Do they talk to one another? If so, how?
A: Actually our back office is on a SaaS mode (Software as a Service). There are as many accesses as an involved stakeholder:
- PXCom has an access to upload and manage all the destination guides contents from the travel guide editor we partner with, as well as the destination deals inventories
- All the sponsors and advertisers access to upload their promotional content and define the call to action they want (booking/prebooking, landing pages, lead generation form, downloadable coupons, etc.), and monitor the results of their advertising campaigns
- Each airline we work with, has a dedicated access, both upstream, to manage the content they want to add, clear/ban the advertisers, sponsors, destination service providers – and downstream to monitor the usage data as well as the generated ancillaries.
Then PXCom’s team controls, monitors and manages on the back office the whole content which is ready to be onboarded, and, through a simple click, the team generates the content or content’s update, including the possible GUI changes. All this digital content is then sent to the considered airline’s IFEC through its IFEC manufacturer, and when an aircraft lands, all the relevant data is automatically sent to our back office and feed the usage figures.
Q: Why did you and your team develop XPlore?
A: Actually, this architecture (on-the-ground back-office “connected” to inflight) was developed for our internal needs, and is part of PXCom’s patented technology. The principle is exactly the same as for regular media (music, movies, digital press) managed by well know CMS (Content Management System), but the big difference is that we only manage digital and interactive content.
Q: Will XPlore work on seatback and personal device alike?
A: Correct. All our solutions are designed to work regardless of the InFlight Entertainment platform (seatback screen, w-IFE, IFC portal, airline mobile app).
Q: Have you developed many airline solutions for XPlore and are airlines interested?
A: By AIX we will be integrated on 11 airlines. 100% of what we provide the airlines with, is managed by XPlore and we will welcome all the IFEC industry to booth 3C40B.
Q: OK, XPlore sounds very airline friendly but how will it help airlines?
A: PXCom is dedicated to both leverage the #PaxEx and generate ancillaries for the airlines. XPlore is a cost-effective solution that introduces a maximum agility both in the GUI and the content management of the inflight apps. For example, should an airline produce for its website some destination tips or editorial content they want to onboard additionally to their interactive inflight destination guides, we just need to connect via an API, and automatically the content produced for its website can be retrieved and aggregated with the rest of the destination content that we onboard.
Regarding the ancillary generation, our technology acts like an aggregator, especially for destination services. Let’s consider an important car rental company. This company has partnerships with X airlines that all have different IFEC platforms. For this car rental company, we create once the inflight app, and rolls it out on all the airlines-partners IFEC/IFC platforms. On the reverse side, for an airline that wants to “populate” its inflight connectivity portal and maximize the ancillary revenues we position as a single technology entry point for all its partners.
Q: That all sounds great but what are airlines doing with your content application solutions?
A: We have closed a deal with an airline that has chosen to add its own cabin crew tips (specific Points of Interest and/or specific reviews). That means that the airline’s cabin crew management has organized the collection of the tips, and upload them on our back office to be aggregated with the interactive destination guides that we provide.
Another airline has chosen to “plug” its own destination content, initially written for its inflight magazine, to the destination guides we will integrated into both its seatback screens & IFC portal.
Q: Will this product reduce airline costs or provide other benefit like more usage and customer interest data?
A: All of these! Regarding the costs, we can change the whole content as well as 100% of the GUI of the apps without going through costly software update assessments.
Regarding the customer interest data, when we talk to airlines, we show them the day+1 live monitoring of our apps’ usage data. These data help us in delivering more accurate content, whilst offering “sponsors” the right insights for their inflight digital advertising campaigns
Q: Sounds exciting Cyril, when it be flying?
A: It’s already flying on 160+ aircraft!
(Editor’s Note: The XPlore Main Architects are shown in the picture above but not the whole team were included. Also, be sure to checkout the XPlore Brochure!)
Gogo has taken its 2Ku performance to the next level, exceeding speeds of 100 Mbps. “When we launched 2Ku, we knew that the performance would get better with our next generation modem and new high-throughput satellites,” said Anand Chari, Gogo’s chief technology officer. “We have capacity on HTS satellites in orbit today and 2Ku’s open architecture allows us to take advantage of satellite innovations over time. We also continue to improve our aircraft hardware – servers, modems, antenna, and wireless access points. This performance achievement demonstrates the progress we’ve made on both fronts.”
Gogo’s new modem upgrades the performance of both its 2Ku and Ku global satellite services. The proprietary features of the new modem significantly increase throughput and reliability to and from the aircraft. The modem also will support access to streaming video through the internet and live television programming through Gogo’s IPTV product – Gogo TV.
“There are now more than 100 2Ku aircraft flying with our first-generation modem utilizing existing wide-beam satellite technologies. Under these conditions, the technology is already delivering industry leading performance. With the new modem and HTS satellites, we are setting a very high bar for the industry,” said Michael Small, president and CEO of Gogo. “We are going to deliver this technology upgrade to our airline partners without needing to take an aircraft out of service, which is incredibly important for their operations.”
The new modem will be installed beginning in the second half of 2017. Eventually, it will be installed on more than 1500 2Ku and 250 Ku aircraft across 13 leading airlines.
The company has developed EASA-certified Lido/SurfaceData database of worldwide obstacles designed for avionics manufacturers and software providers.
They earned $78m on $534.4m revenues in 2016 vs $85.1m on $549.7m in 2015.
They booked orders from unidentified customer(s) for eight 737NGs, 18 737 MAXs (nine converted 737NGs) and five 787s, increasing its 2016 order total to 61 (50 net). Also, they were selected by flydubai to provide data analytics to manage its 737 MAX fleet.
- ACI reports year-over-year world airport traffic increased 5.5% in 2016. Lets see what 2017 does!
- Here is why you might want to be Wi-Fi careful in the airport or even on a plane.
This week IFExpress discovered more non-IFEC related stories, and less topics covering our newsletter focus – less than usual, so for this issue we will pinpoint in on: aviation, planes, data, and whatever else our team thought you might catch your interest. With Aircraft Interiors Hamburg on the horizon you will soon get more IFEC news than you can use.
Let’s start off with Boeing’s newest jet roll-out: the B787-10 Dreamliner which is our rectangle image. Notes Boeing in their press release: The Boeing 787-10 Dreamliner, the third member of the 787 Dreamliner family, made its debut today at Boeing South Carolina. Thousands of employees at the North Charleston, S.C. site celebrated the event, along with U.S. President Donald Trump and South Carolina Governor Henry McMaster. “What’s happening here at Boeing South Carolina is a true American success story,” said Dennis Muilenburg, Boeing chairman, president and CEO. “In just a few short years, our team has transformed a greenfield site into a modern aerospace production facility that is delivering 787s to airlines all over the world and supporting thousands of U.S. jobs in the process.”
The 787-10, built exclusively at Boeing South Carolina, will now be prepared for its first flight in the coming weeks. “This airplane, the most efficient in its class, is the result of years of hard work and dedication from our Boeing teammates, suppliers and community partners in South Carolina and across the globe,” said Kevin McAllister, Boeing Commercial Airplanes president and CEO. “We know our customers, including launch customer Singapore Airlines, are going to love what the 787-10 will do for their fleets, and we can’t wait to see them fly it.” Boeing will deliver the 787-10 to airlines in 2018. The airplane has won 149 orders from nine customers across the globe. The 787-10, the longest model of the Dreamliner family, will grow the nonstop routes opened by the 787-8 and 787-9 with unprecedented efficiency. As an 18-foot (5.5-m) stretch of the 787-9, the 787-10 will deliver the 787 family’s preferred passenger experience and long range with up to 10 percent better fuel use and emissions than the competition.
Around the same time, Boeing won their employee battle with unions, as notes the Seattle Times: “After a bitter campaign, workers at Boeing’s South Carolina facility voted against joining the Machinists union, with 74 percent against. We also note that aviation analysts say the great boom in the aerospace industry is over, and predict that Boeing will have to cut jet production more.”
What part of aviation going digital don’t you understand? Well, the folks at Lufthansa Systems have a vary good answer and you might read it to see what the they view the future to hold: Everyone is talking about digitalization. Many companies are wondering how to future-proof themselves in the digital world. Lufthansa Systems turned this vision into reality a long time ago. For years, the aviation IT specialist has been advising and supporting airlines in their digital transformation, demonstrating what sustainable airline processes can look like and helping customers implement concrete projects.
“The core of our company strategy is to put airlines in a perfect position for the digital future. For example, we have spent over 15 years helping airlines work toward a paperless flight deck,” said Olivier Krüger, CEO of Lufthansa Systems. “We are offering new solutions and expanding our consulting unit in response to growing demand in the market. In keeping with this, we are continually enhancing our digital expertise so we can develop innovative solutions for the entire cosmos of an airline and its passengers – with data analytics, personalization, mobility and new developments such as eye tracking and dynamic navigation maps.”
The spectrum includes solutions and consulting services for improving the efficiency and differentiation of all aspects of an airline as well as for optimizing the entire travel chain for passengers.
Personalized Air Travel Services: Personalized solutions aim to enhance the passenger travel experience. New digital and individual services and apps, which can be used before, during and after a flight, ensure that passengers are addressed directly and personally. BoardConnect is one example. This digital platform enables passengers to access wireless inflight entertainment on their own smartphones and tablets, while offering additional functionalities for flight deck and cabin crews – with or without an Internet connection. The new inTime app is another example. It calculates how much time passengers will need to reach their gate punctually from their current location. Both the traffic situation outside the airport and the waiting times at check-in and security are taken into account here. The timings are based on (anonymized) data from real passengers, so the app gets more intelligent over time.
Dynamic Distribution Management: Dynamic distribution management makes it possible for airlines to increase their revenues by offering ticket and service packages directly to travelers. The New Distribution Capability (NDC) standard of the International Air Transport Association (IATA) is promoting this development and significantly affecting the distribution structures of airlines. Together with partners, Lufthansa Systems provides solutions for the entire NDC process, including offer and order management, dynamic pricing, and billing with the Sirax/RA revenue accounting solution. Airlines benefit from improved customer loyalty through more individualized offers, with lower distribution costs and higher revenues.
Safe & Efficient Flight Operations: Optimization and efficiency in all aspects of flight operations are the crucial aspects here. Simplified processes, improved routes, reduced fuel consumption and shorter handling times (including for crews and maintenance work) not only generate considerable savings potential, they also increase flight safety. For example, the digital navigation maps of the Lido/Navigation product line are becoming more and more dynamic. In the near future, they will be able to seamlessly display all flight processes from gate to gate. With an on-board Internet connection, additional smart functions in the maps can show information that is relevant to specific situations during a flight. This increases the pilots’ situational awareness.
Reliable Air Travel Experience: New developments in the field of flight operations revolve around passengers and their positive travel experience. If disruptions or delays do occur, these solutions aim to minimize the negative effects on passengers and communicate changes in a transparent way. This is essential to an airline’s success. The successful NetLine/Ops ++ operations control solution helps here with its innovative eye-tracking feature. Employees in an operations control center sometimes have to monitor six screens showing current flights and information about potential disturbances. Analyzing the eye movements of operations controllers with the help of eye-tracking technology ensures that no important warnings or disruption notifications are overlooked.
“In light of the growing importance of digital solutions in the aviation industry – including in the areas of data sharing, analytics and prediction – we founded a company last year called zeroG,” said Lufthansa Systems CEO Stefan Auerbach. “zeroG is a consulting firm with the character of a start-up which can respond quickly and flexibly to changes in the market. With their expertise in IT and aviation, our zeroG consultants support digitalization projects inside and outside of the Lufthansa Group.” The attached infographic provides an overview of current digitalization projects and innovative solutions at LHS.
Moving on to satcom, Tim Farrar of TMF Associates put out an interesting IFE comment in his latest Blog: “But the biggest news appears to be a pull back on SES’s part from the long rumored global Ka-band GEO system that I noted last summer. SES announced only a single satellite (SES-17) for the Americas in partnership with Thales last September, but had plans for two additional satellites, and it seemed increasingly likely that a partnership with EchoStar would be announced soon to fund this development. Now it seems that effort is on hold, leaving EchoStar without an obvious way forward to achieving global coverage (as it seems EchoStar considered but rejected the idea of buying Inmarsat last fall).” There is more here
And speaking of satcom, we wondered about the ongoing effect of cosmic rays on inside electronics – especially at 20,000 feet where the ray density is higher than on the earth, and planes fly, and you use your phones and other electronics – Computerworld notes: “Cosmic rays — or rather the electrically charged particles they generate — may be your real foe.” Researchers have discovered that a specific type of cosmic ray call a single-event upset (SEU) can jolt and alter individual bits of data on computer chips. (Quick note: SEUs are harmless to organic life.) “An SEU was also blamed for an electronic voting error in Schaerbeekm, Belgium, back in 2003,” Computerworld says. “A bit flip in the electronic voting machine added 4,096 extra votes to one candidate. The issue was noticed only because the machine gave the candidate more votes than were possible.” Bharat Bhuva, a member of Vanderbilt University’s Radiation Effects Research Group, says it’s “a really big problem, but- mostly invisible to the public.” The Radiation Effects Research Group was founded in 1987 to study what effect radiation could have on electronic devices. While the body of researchers “initially focused on military and space applications,” it has expanded its research into consumer devices in the past decade. “Despite some serious examples, SEUs are still fairly rare events. But as the number of transistors being used in new electronic systems increases, so does the probability of an SEU failure on the device level.”
Glance Prongay & Murray LLP announces an investigation on behalf of Global Eagle Entertainment Inc. (“Global Eagle” or the “Company”) (NASDAQ: ENT) investors concerning the Company and its officers’ possible violations of federal securities laws. The Company further disclosed that it would be unable to timely file its 2016 annual report, and that it would need to withdraw its guidance for 2016 financial performance. Global Eagle (stock) has fallen over 29% per share during intraday trading on February 21, 2017.
Additionally, GEE announced that its Board of Directors has appointed Jeff Leddy as Chief Executive Officer, effective immediately. Mr. Leddy has served on the Company’s Board of Directors since January 2013 and will continue as a Director. GEE further stated that Dave Davis, the Company’s CEO, and Tom Severson, the Company’s CFO, had both resigned effective immediately.
Well IFExpress readers, it’s that time again – Aircraft Interiors and here is the story: “This year’s Aircraft Interiors Expo (AIX) 2017, which takes place in Hamburg, Germany from 4th – 6th April, is the global stage to see the latest innovations and product launches from the world’s leading suppliers in aircraft cabin interiors and Inflight Entertainment and Connectivity. This year, AIX welcomes 55 new exhibiting companies, including Adient, Bombardier and airtango. They will join more than 500 companies at the event including longstanding exhibitors such as; Airbus, B/E Aerospace, Boeing, Inmarsat, Panasonic Avionics and Zodiac and newer entrants such as Acro, and Mirus Aircraft Seating. Across AIX as a whole, 125 companies are expanding their presence taking an additional 3,000 sq. meters between them.”
The show news release went on: “According to the IATA’s 2016 Global Passenger Survey, a key concern for passengers, particularly those under 24, is having the same connectivity in the air as on the ground, highlighting the need for continued airline investment to meet passenger needs. This is reflected in the continued growth of the IFEC Zone. It is now the world’s largest event dedicated to content and service providers. There are 18 new showcasing companies including Philotech, LiteAir Aviation Products and Otonomy Aviation, alongside 100 existing exhibitors in the Zone.”
Last year, over 16,000 folks visited the expo and this year we expect no less. In fact, see what the folks at AIX are saying; “AIX is part of the Passenger Experience Week, which also includes the World Travel Catering and Onboard Services Expo, co-located with AIX at the Hamburg Messe from 4th – 6th April. Organized by Reed Exhibitions, some 20,000 visitors are expected to register to attend Passenger Experience Week. The first of the events taking place at the Hamburg Messe during Passenger Experience Week is the renowned Passenger Experience Conference (PEC) on 3rd April. The event is dedicated to the future of the passenger experience industry and incorporates a broad choice of presentations and panel discussions on the key themes of generating revenue, the connected journey and comfort and wellbeing. Leading speakers on these topics come from inside and outside the passenger experience industry including Dick Powell, the Chairman of design agency Seymourpowell, Paul Edwards, head of Industrial Design at Airbus and Blake Emery, Direction Differentiation Strategy at Boeing Commercial Airplanes.”
AIX also mentioned: “New to the PEC this year is the Airline Breakfast Forum. This addition presents an opportunity for airline attendees to network, debate informally with their peers about issues relevant to improving the passenger experience in their businesses and to share best practice insights. Attendees at the Airline Breakfast Forum will also be invited to a keynote by Jeff James, vice president and general manager of the Disney Institute.”
Polly Magraw, Event Director of the Aircraft Interiors Expo, noted: “2017 is set to be a landmark year for AIX, with record growth from both new and existing exhibitors, much of it in our burgeoning IFEC zone. With such a wealth of companies exhibiting at the show, and more than 1,000 airline executives expected to attend, it’s no surprise that AIX is becoming firmly established as the event that sets the agenda for the aircraft interiors sector.”
Additionally, we should note that CabinSpace LIVE, a theater style series of seminars where visitors can learn and be inspired on a variety of pressing issues within the IFEC, Interiors and MRO sectors, will also be taking place during AIX. And by the way, Passenger Experience Week also incorporates the 11th annual Crystal Cabin Awards, which takes place on the evening of Tuesday 4th April, with seven award categories that celebrate the most innovative ideas in cabin design and technology.
(Editor’s Note: This is the Big One and we hope our readers come to Hamburg – and for US visitors, we hope you can get back in the USA…”)
QANTAS & NETFLIX
Netflix has announced plans to offer in-flight on-demand entertainment from its app with every Qantas flight, allowing passengers to stream live sports, news and TV shows for three days without a subscription. Qantas passengers on Wi-Fi equipped flights will be able to binge-watch Netflix and stream songs from Spotify. The midair entertainment game-changer will be delivered over high-speed Wi-Fi, which Qantas claimed would be “10 times faster” than its rivals, and will be available on one Boeing 737 late this month, with the rest of the fleet following in June – and yes, you need an App. Also we note that under the scheme, Foxtel television will offer passengers three days of free streaming, while Netflix and Spotify offer 30-day free trials as long as passengers subscribe. By the way, there will be no seat back screens onboard so you will need your own device. Stay Tuned on this one, it could be a world wide game changer.
A new biometrics-based seamless passenger-walkthrough in Schiphol Airport will modernize passenger journey experience in the scope of the ongoing Digital Airport Program. Schiphol Airport selected Vision-Box, the Passenger Experience leaders responsible for processing over 200 million passengers per year at borders worldwide, to take up the challenge. New technology will be tested from 2017 to offer passengers a seamless experience, increase throughput and eliminate bottlenecks, thus enhancing capacity within the existing footprint!
SINGAPORE AIRLINES signed LOI to order 19 more (now 49) Trent-powered 787-10s for delivery from FY20/21 and 20 GE9X- powered 777-9s for delivery from FY21/22, and option six 787-10s and six 777-9s. Noted Boeing: “The 787-10 is the third member of the super-efficient, passenger-pleasing 787 Dreamliner family. With its greater passenger and cargo capacity, high degree of commonality and passenger-pleasing features, the 787-10 will complement the family while setting a new benchmark for fuel efficiency and operating economics – 25 percent better fuel per seat and emissions than the airplanes than the competition it will replace. Since its introduction, the 787 Dreamliner has opened more than 130 new city pairs, connecting the world as never before.”
AIRBUS plans to donate four of its flight test aircraft to the Museum of Air and Space in Paris-Le Bourget and Aeroscopia in Toulouse: A320 (001), A340-600 (360), A380 (002), and A380 (004), which as first of the four will arrive in Paris on Feb 14.
According to Web Barth: “The world’s largest selling digital player just got even better – VTS (Video Technology Services) today announced that it is introducing a new DVP digital player that will solve problems with videotape drives for entertainment and PRAMS while adding an optional Moving Map.”
He went on: “VTS had maintained old videotape players and drives for many airlines around the world since the 1980s and has firsthand experience with the problems & expense of videotape including: Videotape shortages & tape replacement due to video/sound degradation, Videotape Logistics (collecting, accounting, sending/receiving), and the growing videotape player, drive maintenance expense
To solve these problems, VTS introduced the first “Plug and Play” digital drive replacements for all existing VHS Reproducers/Hi8 Players.”
“VTS DVP was the first player to meet the ‘form, fit and function’ criteria: “Slide out VHS player, slide in DVP Digital Player, turn new system on. See for yourself,“ continued Web.
“The new VTS DVP digital player can improve cabin wide video and an audio performance to modern day expectations; eliminate maintenance expense and logistics problems associated with tape drive units. Further it can eliminate the problem of tape driven PRAMS combining the ease of digital audio as well as companion video to go along with the prerecorded announcement and music. They come with a moving map feature to bring the existing IFE to better than new.” VTS believes there is no more affordable or faster means of making an older IFE system better than new. You can contact VTS via email@example.com
The Airline Monitor expects unprecedented 7-year run of >6% annual growth to soon come to an end; in effect, that above average traffic growth will continue independently, so when it doesn’t – deliveries will have to decline.
(Editor’s Note: IFExpress saw this coming and can you guess what might be the cause?)
Isle of Wight | February 6, 2017– Inflight Entertainment and Connectivity (IFEC) specialists IFPL will be showcasing their latest power solutions at AIX 2017 in Hamburg.
With new consumer devices adopting USB-C as standard, IFPL has actively engaged its customers on how this technology can be applied to IFEC and how to transition from USB-A. Along with its baseline USB-C outlet, IFPL are currently developing a range of USB–C 3.1 peripherals and solutions. Visitors to stand 2C10 can see their USB-C outlet and discuss industry adoption of this technology.
In previous shows IFPL demonstrated their high power and data USB-A 2.0. These are now in-service along with IFPL’s clever reversible option. Recently, IFPL has worked closely with GORE® to develop the new USB-A 3.0 module, that combined IFPL USB 3.0 with GORE Aerospace USB 3.0 cables and provides the ideal solution for delivering high power (2A, 5V DC) and data transfer (up to 5Gbps) as per USB 3.0 requirements. This gives passengers the ability to maximise the benefits of both charging their Personal Electronic Devices (PEDs) and interfacing with the Inflight Entertainment (IFE) system.
IFPL has enhanced the capability of its existing 1225 unit, the 110V AC Universal Remote Power Outlet, with the addition of a high power USB-A socket and will be demonstrating the new 2011 unit on the stand. In addition, IFPL has been working with key industry partners to develop a new range of power solutions that focus on ensure ergonomic and aesthetic seat integration. The combined approach delivered a system that maximises the use of the physical space of the seat and seamlessly design the USB outlet into the actual seat arm. The result is an attractive installation of a fully integrated system that has no impact on passenger legroom.
As always, IFPL’s established range of IFEC products and solutions will be on display and the expert team from IFPL will be on hand to discuss any requirements that visitors to AIX 2017 may have.
Brussels Airlines introduced a new passenger service system in 2016. To make its departure control and adjacent applications accessible from the respective CUTE systems at each of the airports in its network, the Belgian airline is using cFront/LAGUNA from Lufthansa Systems. CUTE stands for Common Use Terminal Equipment. This software enables airlines to make shared use of airport IT infrastructures. This means that different airlines can use the same hardware to access their own servers for passenger and flight handling. The cFront/LAGUNA adapter software helps standardize the different versions of the CUTE systems.
“We have more than 100 destination airports in our route network. As an airline, it isn’t possible for us to develop interfaces for every version of CUTE and acquire the necessary certifications. This is why we are relying on the expertise of Lufthansa Systems,” said Paul Rogiers, Delivery Manager Outstations/IT at Brussels Airlines.
For many years, Lufthansa Systems has offered airlines comprehensive CUTE services – from setting up the applications to carrying out updates and maintenance. cFront/LAGUNA was modified by the experts to meet the specific needs of the Lufthansa Group. The software is based on the CUTE solution known as cGroup. It accesses an airline’s IT systems in a smooth, standardized way and supports all leading CUTE platforms as well as the new standards for Common Use Passenger Processing Systems (CUPPS). In addition to Brussels Airlines, other airlines in the Lufthansa Group are also using cFront/LAGUNA. This means different airlines in the Group can benefit from a shared check-in system if necessary. Users can access the system from anywhere with a web app. cFront/LAGUNA also offers monitoring functions that provide an overview of the status at all CUTE and CUPPS airports and enables the responsible management team to intervene quickly in the event of a disruption.
“Thanks to the shared certification and provision of cFront/LAGUNA, the Group solution was already available at many of the airports in Brussels Airlines’ network. During the implementation, we simply had to add the information specific to Brussels Airlines. This saved money and ensured a fast launch,” said Bjoern Steinbrecher, Head of cGroup Solutions at Lufthansa Systems.
Established in 2002, Brussels Airlines from Belgium is part of the Lufthansa Group and a member of the Star Alliance. With a fleet of 49 aircraft, Brussels Airlines connects the European capital of Brussels with more than 100 destinations in Europe, Africa, India and North America.”
On a similar subject, Vision-Box also has automated airport passenger electronic control devices. We realize this is not IFEC, but you are going to see a lot of this ground-based technology in the future. Since this technology free’s up a lot of people, border and airport automated technologies will increase for identifying passengers and visitors and a recent release about a Caribbean airport at St. Maarten caught our eye. “Juliana International Airport just upgraded to the new Vision-Box™ which is a self-service biometric Automated Border Control eGates intended to modernize the process, improve the security of the identification procedure, and expedite passenger flow at one more stage of the passenger journey across the airport!” The news release went on: “vb i-match ™ ABC eGates have now recently announced a seamless passenger journey designed by Vision-Box ™, joining the existing vb i-match ™ security checkpoint gates installed in the first phase of the project. Together, these solutions are streamlining identification processes for departing passengers, when entering airside and clearing immigration.” We also understand that the arrival of biometric ABC technology at SMX (Juliana) Airport means that after successfully entering airport side by using vb i-match ™ security checkpoint eGates, passengers crossing the border will be able to complete the entire immigration process in a few seconds using customer-centric, self service touchpoint vb i-match ™ ABC”. Here is how it works: “Once at the eGate, the passenger will first scan their ePassport, where facial biometric information from the echip is scanned and matched with a live facial image capture of the passenger. Once all identification and safety checks have been successfully conducted, the passenger is allowed to clear immigration. At the forefront of modernizing the immigration clearance procedure is cutting-edge fraud detection and self-clearing biometric identification capabilities, using an advanced eGate security algorithm authenticating the passengers ePassport and identifying identity through multiple fraud and security operations, which just takes a few seconds.” We note that “Newly appointed airport ambassadors are there to greet and guide travelers in the use of the eGates, additionally to the support of a passenger-centered, expertly designed user Interface, oriented towards the success of the operation! Additionally, every passenger transaction is closely monitored by an immigration officer using vb inspector ™, a monitoring system giving the officers immediate information on each passenger’s identity and transaction status, detecting identity fraud, leveraging biometric and biographic information during real-time checks of intelligence and criminal databases, and instantly alerting border officers in case of an emergency.”
Editor’s Note: If you think there is not enough electronics in the airport departure and entry areas, you need to keep your eye on companies like Lufthansa Systems and Vision-Box. www.vision-box.com. Here is another link about the coming technology.
We recently came across an interesting website about the use of Android apps for passenger devices.
While a bit old (2014 – 2015) we note their comments: “The average customer rating across Apple App Store and Google Play for the 12 major European airlines included in this study grew from 3.2 to 3.6 (on 1 to 5 scale) between January 2014 and October 2015. And you guessed it – this app stuff is getting a lot more important to travelers.
Airlines aiming at increasing personalization are aware of the importance of mobile apps. However, a prerequisite to unleashing new streams of ancillary revenues through tailored offers is offering an outstanding digital user experience.” The app importance is noted in the link above, but tnooz said: “The average customer rating across Apple App Store and Google Play for the 12 major European airlines included in this study grew from 3.2 to 3.6 (on 1 to 5 scale) between January 2014 and October 2015. While the airline average was around 3.1 to 3.6 (or lower) a reader sent us LATAM’s score (a few months old) – 4.0 Google/4.0 Apple – Guess who designed it? If you said Zii, you win!
And speaking of Zodiac Aerospace, Safran will buy them and merge the two companies with lots of financial machinations if all the business offers are accepted. In the end, Safran landing gear, nacelle, power systems, actuators and avionics would be combined with the Zodiac seats, cabin interiors, power distribution, lighting, safety, and oxygen/fluid/safety equipment.
Here are the involved Zodiac companies: Heath Tecna, Contour Aerospace, IMS (Zii), NAT, TriaGnoSys, PPP, and Greenpoint Technologies.
One expert said that the message here is clear, Safran see’s the future of electrical and avionic involvement in in aircraft. We believe, because of their native product differences, that management selection will be very critical as the two companies are so different and almost opposite talents. It is worth noting that the combined company would have about 92,000 employees and we understand Safran purchase is estimated to be approximately $9.5 Billion. Interestingly, Safran attempted this acquisition in 2010. FYI, if the deal goes through, Safran will be number three Tier 1 supplier behind GE and United Technologies. However, the purchase is still subject to shareholder approval and if so it will close at the end of 2017/ 1st Qtr. 2018. Stay Tuned.
Gogo announced that it has promoted Jon Cobin to Executive Vice President and Chief Commercial Officer of Gogo. Cobin has served in a leadership position at Gogo for six years, most recently as head of strategy and global sales for Gogo’s commercial aviation division. In his new role, he will continue to manage strategy and sales, but will take on the added responsibilities of managing Gogo’s product and marketing teams. Under Jon’s leadership the company has experienced numerous successes, including adding more than 1,000 2Ku aircraft to the backlog in 2016. “Gogo is at the forefront of technology development and innovation and combining our strategy group with product, sales and marketing enables us to better align the organization around meeting the needs of our global airline partners,” said Michael Small, Gogo’s president and CEO. “Jon’s proven leadership makes him the right person for this role.” Congratulations Jon!
JetBlue announced the completion of its fleet-wide Fly-Fi installations and they said: “Fly-Fi is the revolutionary Wi-Fi service offered to JetBlue passengers for free across the carrier’s 227 aircraft, including Airbus A320s, A321s and Embraer 190s. This Wi-Fi offering was developed by Thales InFlyt Experience to meet JetBlue’s expectation to offer connectivity services for every seat, on every aircraft. This service allows passengers to connect and remain connected from gate-to-gate. With the completion of these installations, Thales has again enhanced the passenger experience for JetBlue by providing high-bandwidth connectivity services that complement existing stored and live in-flight entertainment products.” For additional details on this service, please refer to this JetBlue press release.
Global Eagle Entertainment, CA secured a $500m senior-secured term-loan facility and a new $85m senior-secured revolving credit facility.
This came into us after publishing last Tuesday. It is a prediction submission from FlightPath3D: “We predict 2017 as the year the industry finally recognizes the PAX audience as the most highly coveted demographic for advertisers and begins real & sustained efforts to bridge the gap between them.”
An unnamed IFExpress reporter told us: “Yesterday, I spoke with a friend of mine at (US) FCC and he confirmed that there will be organizational structure changes within. The alleged purpose is to “streamline” the licensing process. We’ll see. I have my doubts with any Federal bureaucracy. However, it could make for an interesting scenario with the 14 GHz air-to-ground license auctions. I suspect the license costs will go higher. Notwithstanding the purported organization changes, with every presidential transition period, he told me, from Republican – to – Democrat, or vice versa, or has about a 3-4 month period when almost nothing happens.” We concur.
You gotta see this – it might work! The Worst Seat on a Plane Gets Better: New Middle Seats
Chicago, IL | January 19, 2017– Gogo (NASDAQ: GOGO), the global leader in providing broadband connectivity solutions and wireless entertainment to the aviation industry, announced today that it has promoted Jon Cobin to Executive Vice President and Chief Commercial Officer of Gogo.
Cobin has served in a leadership position at Gogo for six years, most recently as head of strategy and global sales for Gogo’s commercial aviation division. In his new role, he will continue to manage strategy and sales, but will take on the added responsibilities of managing Gogo’s product and marketing teams.
Under Jon’s leadership the company has experienced numerous successes, including adding more than 1,000 2Ku aircraft to the backlog in 2016.
“Gogo is at the forefront of technology development and innovation and combining our strategy group with product, sales and marketing enables us to better align the organization around meeting the needs of our global airline partners,” said Michael Small, Gogo’s president and CEO. “Jon’s proven leadership makes him the right person for this role.”
Prior to Gogo, Cobin served as the head of strategy at Centennial Communications and held positions of increasing responsibility as a strategy consultant at Dean & Company and in investment banking at J.P. Morgan. He received his Master’s Degree in Business Administration from the Stanford University Graduate School of Business and a Bachelor of Arts, Magna Cum Laude, from Dartmouth College.
Businesses coming together under a new company – Bluebox Aviation Systems Ltd.
Dunfermline, UK | January 23, 2017– It is announced that AviIT Ltd. and Bluebox Avionics Ltd. have been combined under a new company – Bluebox Aviation Systems Ltd. – with AviIT leadership assuming full management and operational responsibility for the new company. The Bluebox brand, products and IP will be owned and represented by Bluebox Aviation Systems Ltd.
“This new operational structure will help us meet our ambitious growth plans over the coming years, building upon Bluebox’s 10 years of IFE market success which we celebrated last year, and AviIT’s rich history of airline industry software innovation,” said Kevin Clark, who has been appointed CEO of the newly combined business. “I’m looking forward to leading this new stage of growth through innovation, sales and customer service – so here’s to celebrating a new year and a new decade, with a new corporate platform.”
“We have an increasing flow of product innovations that we are bringing to market and need to do so in a way that ensures customers benefit quickly,” said David Brown, founder of AviIT, who will lead the strategic development of the new company as Business Development Director. “Refocussing all of our product development under one organisational structure, helps us strengthen our core software development business, enhance our ability to differentiate our products, and allows us to engage more effectively in the kinds of partnerships that bring the best parties together to meet customer demand.”
“Bluebox already has long-standing relationships with all major content providers to deliver early window content on our systems and a range of high-quality IFE products that are easier to deploy and upgrade at a fraction of the cost of traditional systems,” added Clark. “This new corporate platform streamlines our ability to respond to market requirements much more rapidly than the previous Bluebox joint venture structure allowed, and provides greater flexibility in how we engage with partners in the creation and delivery of joint offerings.”
This issue of IFExpress always always raises a few feathers so let’s get started with some IFExpress predictions, then we will present the inputs from folks who were willing to provide their names, and finally, those who wish to remain anonymous will contribute as well. We should probably note that not all predictions landed in the IFEC category and thus it looks to be an interesting year – and things just might change anywhere!
IFExpress 2017 Predictions
- Narrower aircraft seats are coming in 2017, especially in newer low class offerings where only certain sized carry-on baggage will be permitted – smaller and surely less comfortable as well. We already know United Airlines has a new low cost Basic Economy package that will be copied by others. The rub will be what limitations will be placed on passengers who do not have the airline reward travel card! Hey, many folks can travel short flights and put up with almost anything. It is all a function of what they have to take with them. And yes, it will be in the back of the plane.
- More colored cabin environments will be here in 2017, but also as a result of new LED lighting in the plane – probably more blue! [We note: A recent Boeing study concluded that passengers will perceive that the airplane is cleaner, more comfortable, newer, and with better air and more room, all with the correct lighting. Even one German university test proved while flying with light that contains increased red, (not blue) light components, is more calming and cause less passenger stress.]
- We cannot say this enough but Data will be the big deal in 2017, whether it is an airline examining their routes with a goal for less fuel, to using social media to communicate directly with passengers or even potential travelers, to connection with the aircraft for more inflight system information for operation or security. OK, this is not much of a surprise!
- Some folks predict that light will be used to deliver connectivity. However, with all the issues involved with outside solar, safety lighting, and other sources of interference (Hasn’t this been tried earlier?), we think otherwise. Anyway, Bluetooth as a connectivity radio frequency has slipped under the radar and since most connectivity devices have the capability and the corporate jet world has adopted it, we expect an inflight commercial airline installation this year. With Bluetooth 5.0 alive there may be even more interest in a Bt connectivity solution. Hey, 4X range, 2X speed, and 8X capacity, and no power increase, what’s not to like?”
- Watch for an airline to test ground-based, high bandwidth 2.4 GHz, directed connectivity service like those proposed for SmartSky and Gogo. This is more of a 2017 sure thing than a prediction.
- We fear aviation manufacturing layoffs, let’s see what happens there but don’t look for that job just yet. The layoff scenario has already started at Boeing, who is downsizing to the tune of some 8,000 employees, and could reach 10% there. Airbus is next after production continues for a bit.
- Maintenance of aircraft will see more outsourcing, new technology products like AI and voice technology used in maintenance products, and more consolidation in the MRO world (Maintenance Repair Overhaul).
- While we hope it does not happen, but be very concerned that a hacker doesn’t get aboard a plane this year, transmit a fake Wi-Fi service and install a lot of ransomware (like doxware) on folks trying to get Wi-Fi service. In 2017 it is a possibility and be sure you know how to get online when onboard!
- What’s next for future SATCOM? How about Q/V bands: 33 – 75 GHz? If the FCC auctions get it together, perhaps even 14 GHz has a chance?
- We shy away from talking about aircraft control hacking, but have you thought about hackers using a DDoS attach or ransomware on an airline reservation system – might happen?
- The Boeing 787 will finally get the proper acclaim that it is the only commercial jet airplane where cabin/crew air is taken directly from the atmosphere with electrically powered compressors and not from engine ‘bleed air’! The health guru’s will help.
- Cybercrime damages will continue to grow (costing the world $6 trillion annually by 2021), up from $3 trillion last year; ransomware will be the fastest growing threat in terms of new attacks and costs. Global spending on cybersecurity products and services will exceed $1 trillion cumulatively over the next 5 years from 2017 to 2021. Easy procurement of cheap IoT devices or Wi-Fi enabled products introduces a serious level of risk — of which many people are unaware. As one expert noted: “Transportation systems may be immobilized.” Or, as another one said: “My second prediction for 2017 is that cyber personnel will become a rare commodity like we have never seen before. Organizations have received the message, and are staffing and investing, but that demand generates a supply that is not available.” Don’t you think there will be plenty of openings in aviation security in 2017? We do!
- Lastly, as strange as it seems, “a self-driving” aircraft concept for passenger planes will be talked about this year – perhaps just for parcel delivery but projects like ALIAS are just the beginning.
Named 2017 Reader Predictions
Here are our reader IFEC predictions and we start of with those from APEX CEO, Joe Leader:
- Connectivity announcements and deployment will hit a new high for the industry.
- In-flight entertainment continues its expansion with more global IFE system installations and upgrades.
- Airline passenger experience will become less siloed inside of airlines as carriers look for greater market differentiation.
- On flights without built-in IFE or connectivity, “Near-FI” solutions offering, entertainment will become much more common. This will escalate in particular on low-cost carriers looking to differentiate their products.
- In-flight advertising will see the beginning of a new age of renaissance.
- The Internet of Things (IoT) will broaden from case-studies on aircraft to first tangible implementations.
- With the Bluetooth 5.0 specification released, we will see first announcements about Bluetooth connectivity to IFE in future products.
- Long-haul business class will enter a new era just as British Airways introduced the first lie-flat for business class in 1999. We could call it the suite era or the privacy era. This period will begin this year marked by increasing level of suite-like privacy on long-haul business class products. It will be initiated by visionary airlines in different manners and progress to a new bar for long-haul business class passenger experience over the next two decades.
Next, from Henry Chen Weinstein at Cockpit Innovations we have:
“I think 2017 in Tech will be about the upcoming implications of new technology on our current way of work. The [changing] place of startups in our space as more players understand the value of innovation on a global scale. Establishing new ways to take our aviation business forward.”
Here is the prediction note from John Courtright at SIE:
“I predict that the Modular Cabin Concept will generate a lot more attention from airline operators. The ability to transform a commercial aircraft from a “domestic” (2-Class) configuration to an “international” configuration (3-Class) on an overnight or less using palletized modules to swap out interiors will generate great interest from operators. Aside from the aircraft utilization flexibility, the Modular Cabin Concept will generate increased operational revenue (ROI) from a given aircraft asset by allowing the operator to customize their service level to different markets at a relatively low cost.”
Rich Salter, now with FTS chimed in with:
“All the talk about the death (or not) of seatback IFE is not the relevant question: the real interesting question is where will displays be located next – on the wrist, on entire seatbacks, baggage bins, sidewall of fuselage, VR or immersive glasses, etc., not to mention non-cabin locations like cockpit, baggage, lounges, etc. They could be thin as paper, and could be foldable/rollable (as are OLEDs). They will consume extremely low power and be fed data via wireless (WiFi). Smartwatches are only the beginning. In summary, advances in wireless streaming and display tech will lead to some fascinating implementations of IFE displays in unconventional places!”
Todd Hamblin at Global (GADC) told IFExpress in 2017:
- The Wireless IFE market will continue to grow, with Portable Wireless IFE being a subset for those ultra-low cost carriers.
- Companies based in China will become a larger part of the IFE and Connectivity landscape.
- An airline will attempt to install a Portable Wireless IFE system on their aircraft without permission from the FAA or EASA even though the server contains Lithium Ion batteries and might interfere with existing aircraft systems.
- The FAA will be impacted and safety compromised by the changing political climate.
“I predict that the first elastic virtual servers will creep into the cabin on airliners and it just might be Bluetooth that drives it. Elastic devices are the latest generation of server that expands and contracts based on demand. It’s a floating platform that can replicate itself in virtual space.”
Kelvin Boyette CEO of Latitude Aero observes:
- Mergers will dominate 2017, allowing the larger multi-national companies to offer a menu of turnkey services to both airlines and aircraft OEMs.
- 2017 will be the year that seat refurbishment emerges from its “niche” status. New products, such as IFE and ISPS, are emerging faster than new seat OEMs can get them into the seat, so the refurbishment centers are where the airlines will turn to offer the most up to date, modern, passenger experience to their clientele.
- Both BYOD and embedded IFE will flourish. I do not believe only one will succeed. Both will explode this year.
Michael Reilly, VP Entertainment Services, Arconics – A ViaSat Company notes:
- My key prediction for the year is that those airlines who don’t take the step into connectivity in 2017 will certainly take steps on the ‘path to connectivity’ – and there’s a couple of different ways to define that… I think a lot of airlines apart from the obvious cost barrier to entry to connectivity are waiting for other developments – competitive and even marketplace ie: changes to the vendor side of the industry – be that product, pricing etc.
- Naturally as we get more airlines closer to connectivity, security is becoming a hot topic, as is bigger and better use of data.
- Another prediction is that effective use of data will help break down the traditional siloing that has always gone on in the airline business and that’s exciting.
- I’d sum up my prediction by saying that 2017 is ‘finally’ the year where. Connectivity, Wireless and Mobile finally made the strides forward that moved the needle on the bottom line for airlines.
Craig Foster of Valour Consultancy said:
- We will see one of the in-flight connectivity service providers acquired by a much larger company. Additionally, we’ll also see at least one wireless in-flight entertainment vendor snapped up by someone with much more clout.
- The number of aircraft with in-flight connectivity systems installed and activated will surpass 7,000 by the end of the year. Regions aside from North America will continue to witness strong growth and we will likely see another carrier based in Latin America announce connectivity plans before long (in addition to Avianca Brasil and GOL).
- More and more airlines will announce plans to deploy IFE systems that allow passengers to pay their personal electronic devices to the main screen in an effort to match expectations around second screening and to better personalise the experience.
Unnamed 2017 Reader Predictions
We start off with predictions from a “Cabin Solution Provider”:
- The exponential growth of cabin Wi-Fi usage within the confines of the same aircraft will lead to more congestion in the cabin. One prediction says that passenger data to and from aircraft will more than quadruple in 2017. We knew that something like this was coming. However, what’s new is the speed at which this is happening.
- In 2017 the speed of the PED-pull in terms of passenger experience, apps etc. will increase even further. It certainly will be very much faster than the gentle ambling in which many of the aircraft hardware-push industry players are used to operate.
Another few from another Unnamed Predictor:
- Low cost carrier mergers and acquisitions will accelerate globally.
- With airline capacity surpassing global market demand, this will be a year including news of airline deferments and reductions. The exception to this rule will be in next-generation aircraft connecting previously unconnected city pairs. For the industry, this will be a relatively landing.
- Airlines in a more challenging global environment that raise their passenger experience will outperform carriers that focus on reducing passenger experience to reduce costs.
And lastly, still another Unnamed Predictor told IFExpress:
- Hacking the Baggage Systems at major hubs will occur to misdirect luggage?
- Hacking will occur to shut down refueling facilities at major airports.
- Hackers will find a way to infect the IFE system to download passenger data and airline sales information direct from the aircraft, putting at liability Airlines and IFE suppliers. Class Action suit to follow. Revenue streams will be jeopardized for both airlines, IFE suppliers and product/service providers accordingly.
- All economy seats on American / Domestic airlines will follow the pay as you go scheme: everything short of the toilets will be ‘pay to play’: boarding sequence; stowable baggage; check-in bags; food; drink; entertainment; EVERYTHING.
- Donald Trump’s administration will make significant progress to privatize government agencies and systems – a la Russian Model – Air Traffic Control will be privatized and sold off; FAA will be privatized; and the Space Programs under NASA will also be spun off. If not in this coming year, the effort may take at least part of his first term. (Editor’s Note: IFExpress apologizes to this predictor as we just did not have the space (nerve?) to post all the input – Sorry!).
Thank you to everybody who contributed and we close with the words of Arthur C. Clarke: “Any sufficiently advanced technology is indistinguishable from magic.”
We started the first installment of our 2016’s predictions review in last week’s issue, so here is Part 2, or the wrap-up, from last year’s crystal ball – you can see how we did:
While last year we wrote about the future of beacon technology to be used in airports and on baggage, the market did not grow as quickly as we anticipated and this was due to a lot of factors. The following quote from tnooz sums it up pretty well: “As airports still search for use cases with value, and there is no generally accepted platform for this technology and its applications, the adoption is consequently slow.” Standards are the issue but we are happy to report some airlines are evaluating the technology.
Here is what we wrote last January:
“We have shown a number of beacon devices in pictures from the IFE trade shows but basically we are talking about mobile location, mobile intelligence or mobile sales communication devices. These are small battery free or line powered devices that communicate with your device over Bluetooth (4.1) and Wi-Fi. The folks at SITA have been developing a lot of airport related solutions and it remains to be seen when they will come aboard planes. Developed at Apple, the iBeacon Registry is their effort to get this technology started in airports and here are their services: It allows beacon owners (airlines, airports or 3rd parties) to manage their beacon infrastructure and track where they are placed in an airport. The technology enables airports to monitor beacon deployment to prevent radio interference with existing Wi-Fi access points. It provides beacons owners with a simple mechanism to set the ‘meta-data’ associated with beacons. Also, it has an API for app developers who want to use these beacons for developing travel and other related apps.”
Notes SITA: ‘The aims of the registry are to promote the use of beacons in the Air Transport Industry and reduce the cost and complexity of deployment. This can be achieved with the following design goals:
- Promote shared beacon infrastructure to reduce cost and complexity of deployment.
- Introduce standard beacon types and data definition to encourage reuse.
- Provide a simple to use API to discover beacons and get meta-data about beacons.
- Provide tools to airport operators and beacon owners to visualize and track beacons.
- Be vendor agnostic – the service should work with beacons from any vendor.”
While airport beacon technology has not taken off as well as we expected we provide this current list of the technology and its’ applications, and the further use of wireless devices used to find things.
- SAMSONITE – TRACK&GO | Accent Systems
- 10 Airports Using Beacons to Take Passenger Experience to the Next Level | Beaconstac
- Tracking Beacons In Samsonite Bags To Help You Find Lost Luggage Using A Smartphone App : TECH : Tech Times
- Why airports are slow to install beacons – Tnooz
- Airlines And Airports Commit To Beacon Technology
- Lost luggage less likely with new tracking systems – Elliott
“This topic is massive and we will cover it for many times and years to come but we wanted to share one thought from an online article we read – ‘People were reported to be ‘almost universally’ the biggest weakness in information security, ahead of technology and processes..” We note, of the respondents that reported to have an insider threat or policy, 70% offer employee training to minimize risk it said “The company employs intelligence teams that study different aspects of communications, user activity, social media, suspicious activity and other details,” said one respondent. “We’re seeing a lot more hands-on training, employee monitoring, and testing to address the issue,” said Ari Kaplan, security researcher. In fact, this human focused trend will be the number one item at this year’s CES in Las Vegas, the show of new gimmick things, one venue stood out: “#1 Say Goodbye to Cool, Hello to Security and Safety. At CES we have come to expect the latest new shiny gadgets but this is the beginning of change. The world is changing and aviation will be focused on this subject this year. Just consider how many folks touch technology that plugs into planes!”
If anything, we underestimated how big this subject was to become in our aviation lifestyle. The folks at Transparency Market Research noted that the total commercial aviation market is predicted to climb to $29.3 Billion by 2021 from $25.3 B in 2016 – roughly half of the market will be Avionics retrofits, but they note: “The use of modern commercial avionics systems also makes aviation vehicles more susceptible to online hacks.” Thus, our interest in security.
Another perfect example of interest growth is the increase in security related web links we save in our browser. In the beginning of 2016 we had 9 links identified – today we have 64. While we can’t begin to identify the many stories related to security failings at airports and from airlines and aviation hackers last year, this subject will get bigger and bigger – with a possible unacceptable number in 2017 – some possibly being potential horror stories.
C) Virtual Reality:
We noted VR last year: “Don’t get too excited about virtual reality for aircraft applications. In fact, here is the view from Rick Merritt in EE Times who seems to agree: “Some people will claim virtual and augmented reality will be the next big thing in the run up to the debut of a handful of major platforms in the spring. But by fall the heat will start to fade as consumers, chilled by their high price tags and underwhelming performance, give a pass on them as gifts for Xmas 2016.”Some airlines have been flirting with the concept of VR for a number of years and have even featured the technology in their airline lounges, but we believe this technology has a long way to go before it can migrate successfully to the airborne environment, especially if motion sickness is taken into consideration.”
It also begins to look like augmented reality might have a better inflight usage and acceptance this year. As an example the airline might transmit data to augmented devices to place information on glasses or phones like location, airspeed, whatever. However, The industrial market for augmented reality, and the logistics and manufacturing AR markets in particular, will soar by more than 400% in 2017, according to a forecast by ABI Research but it is hard to see IFEC applications, at least in lower classes, except those brought aboard by passengers.
Lastly, we noted in Other last year: “We probably don’t need to say it but Economy Class will get more crowded, competition will drop air fares as competition ‘crams’ up – possibly a new ‘mini or micro’ class, there should be more mergers as more airlines take on the Delta World concept, deals and freebies will exist for the frequent fliers while the rest of the travelers will pretty much just exist inflight (if that’s possible) you will need better pre-boarding ID, Airbnb and Uber concepts will tempt a new US airline concept but the idea will be killed (this is a tough one in the US), and in the end VR may be needed after all to blunt the reality of coach or class.”
We think we did pretty well last year and next week we will do a little predicting again and you will see what predictions our reader have too!
Boeing delivered 748 aircraft in 2016 (490 737s; nine 747s; 13 767s; 99 777s; 137 787s) vs a record of 762 in 2015 (495 737s; 18 747s; 16 767s; 98 777s; 135 787s).
Boeing booked orders for 848 aircraft in 2016 (701 737s, 18 747s, 26 767s, 23 777s; 80 787s) vs 878 in 2015 (666 737s; six 747s; 49 767s; 58 777s; 99 787s), net orders totaled 668 in 2016.
Boeing ended 2016 with a backlog of 5,715 aircraft (4,452 737s; 28 747s; 93 767s; 442 777s; 700 787s), down from 5,795 in 2015 (4,392 737s; 20 747s; 80 767s; 524 777s; 779 787s) – 550 737, 17 B747, 26 767, 17 777, and 58 787.
Technically, Boeing fell 80 planes short of their goal in 2016 – their lowest year orders since 2010 – and plane sales just may slow down in 2017 as well. However, Boeing does have a total of 5,715 jets on order.
Editor’s Note: Airbus is expected to announce the delivery of up to 688 planes, according to industry rumors, as their announcement is expected January 11th. If they announce 259 orders in Dec they could beat Boeing’s 668. Expect some surprises!
Rockwell Collins has acquired Pulse.Aero Limited, a UK-based company specializing in self-service bag drop solutions and airline applications, to enhance the company’s passenger processing services for airports and airlines. This acquisition further expands Rockwell Collins’ Information Management Services strategy to enable the connected aviation ecosystem.“As passengers seek to take more control of their travel experience, this acquisition expands our portfolio of self-service passenger processing solutions, enabling us to streamline and simplify the passenger journey through a fully connected airport,” said Dave Nieuwsma, senior vice president, Information Management Services for Rockwell Collins. Pulse.Aero’s products and services will be integrated into the Airport Systems portfolio of Rockwell Collins’ Information Management Services business. Rockwell Collins and Pulse. Aero have worked together on several successful deployments, including Dublin Airport, where new self-bag drop units were installed, reducing queue times and improving customer service.
Valour Consultancy Study:
A new paid study is available from Valour, but here is what they say about it: “The connected aircraft represents a paradigm shift for airlines and many are now in the early stages of deploying various applications. Several have begun to embrace staged increases in electronic flight bag (EFB) capabilities often starting with one or two apps that they can later build upon, according to a new study from UK-based market intelligence firm, Valour Consultancy. The report – “How the Connected Aircraft fits into the Internet of Things” – thoroughly details the raft of connected aircraft applications airlines are exploring in the hope of realizing considerable cost savings and/or ancillary revenue gains. It finds that the benefits of eTechlog, eCabin Logbook and enhanced flight operational quality assurance (FOQA) programs using quick access recorder (QAR) data are becoming better understood, while aircraft health monitoring solutions are being enriched by the infusion of increased data flows from previously disparate sub-systems and other information sources on and off the aircraft. Though certain airlines are further along in their connected aircraft strategy than others, there are many challenges to be overcome, says report author, Craig Foster. “Suppliers have invested millions in developing differentiated offerings and this lack of standards has resulted in concern and confusion about investing in the wrong technology. Second, there exists little in the way of tangible metrics that show how quickly a return on investment (ROI) may be achieved from connected aircraft applications. Third, there is a perception that the act of harnessing vast amounts of data results in magical value with some undoubtedly having overstated the reality of what is possible”. Download the whole story about the study in the link above or you can contact Craig for more information at: firstname.lastname@example.org
Well, well, another year has passed and IFExpress is now in it’s our 25th year and we still love the craziness of this entertainment and connectivity based aircraft business; albeit, it is getting harder to stay current with all the ups (and downs) of technology, personal preference, and airline profit-making. According to IATA, in 2015 U.S. airlines raked in a profit of $25.6 billion, a 241% increase from 2014. The drop in oil prices meant big savings for the industry. Airlines spent nearly $27 billion on fuel in 2015, 38% less than in 2014. The results from 2016 are yet to be compiled and it will be interesting to see how they have fluctuated.
This year (2017) looks interesting and potentially problematic for the following reasons: fuel price increases, growth of airline fees, and a large increase in delivered aircraft. In fact, IATA predicts a reduced profitability ($29 Billion) based on slower GDP and rising costs. The folks at Aviation Week are predicting a downturn as well: “After years of high profitability, the airline industry appears to be entering its next potential downturn. The International Air Transport Association is predicting much reduced profits for 2017 in most markets as airlines are no longer benefiting from lower oil prices and overcapacity increasingly becomes a problem in many segments.”
From the other side of the equation, the IATA predictions include a 5.1% increase in tourism (we have a hard time with this one because of all the political madness in the world) and the airlines will take delivery of approximately 1,700 new jetliners. New planes means new IFEC and this is good for our team. Furthermore, this obviously does not include IFEC retrofits which will increase as a result of data hungry passengers and crew. Although, focus shifts from entertainment to data connectivity demand may be in the offing. As noted almost everywhere, passengers carry-on devices, whether it is for entertainment and/or communication, is resulting in another competing growth area for IFEC, which may negatively effect some seatback entertainment growth as passenger device purchases technically outpace anything that an airline can provide. However, we do note that upper class big screens win out in the front of the plane since no one carries anything onboard with a screen over 15 inches, or so.We should also note that in-seat power is probably a related growth item and folks in this arena have seen, and will continue to see, a lot of action.
Now, lets look at what we predicted last year in the IFEC related world for 2016. We don’t want to blow our horn because a lot of our observations came from a ton of research time on the Internet – we just did a good job of compiling the information:
Last year we wrote: “While 2016 may have a few techno-changes from 2015 and summary numbers differ, we are are riding the same messaging train! Since technology and media have grown so much (at least in the US) folks are spending more time on it than sleep or work (Business Insider), there appears to be plenty of opportunity time for messaging (Facebook, Twitter, and the like) but messaging will be even bigger. If you don’t believe it, just watch the ‘head down time’ at a public function where time is spent on devices – it’s less invasive and non interruptive. Why is this a boom time for messaging, you might ask? The answer must lie in new, portable communication technology for one. If, as some writers predict, we spend over half of our waking day with media and technology, and because the devices and connectivity mediums are there, plain and simple, we will text. From a broader perspective, time on major digital activities will increase and has done so for each year for the last 5 years. To a greater extent, these behaviors are clearly a dominating trend and will continue to grow for the foreseeable future. Further, as folks ‘cut’ their cable TV, products are rising up in the wireless world to support streaming TV via the Internet for portable devices. Check out this FierceCable article for more information on this subject.
On aircraft, we also expect to see this increase, after all some 97% of passengers (notes SITA) have devices with Facebook Messenger, What’s App, and WeChat. These devices (and apps) and limited connectivity channels are there, all we need are more lower price solutions (free or flat fee)… and yes, there are a few on the horizon and we will discuss them this year, but we digress for now. If anything will be a big deal in inflight lifestyle changes, it will be more messaging!”
We saw this one coming! Messaging just keeps growing and as the messaging options grow, so do the users. One of the best newer ones is SMS. Sending email to SMS is free for the sender, but the recipient is subject to the standard delivery charges. Only the first 160 characters of an email message can be delivered to a phone, and only 160 characters can be sent from a phone. Text-enabled fixed-line handsets are required to receive messages in text format.
Facebook Messenger is an instant messaging service and software application which provides text and voice communication. Integrated with Facebook’s web-based Chat feature and built on the open MQTT protocol, Messenger lets Facebook users chat with friends both on mobile and on the main website. In Asia WeChat is the big one while Android has HelloSMS, TextraSMS, and on and on. Further, the phone companies have a batch of their own connectivity applications. Face it, we are text message junkies and there seems to be no end because of our devices and lifestyle.
We noted in January of 2016, “From an audio perspective, our daily life is a good predictor of what we want, and will do, on airplanes. Streaming audio is not new on the ground, with some predictors noting 4 hours of each day in that pursuit. On planes it is usually a ‘canned’ experience because connectivity to the ground is not cheap. However, with the demand of services like google Play, Amazon, MP3, NPR, Apple Music, Spotify and many more, there may be a future for advertised, real-time, (audio) streaming… if for no other reason than news. Today it’s the ‘under 17’ crowd that spend the most streaming time but they do get older and will replace the ‘over 55’ who rely mostly on AM/FM – something to think about for your next IFE system.”
For sure, this audio solution has been replaced by video streaming requirements on our personal devices. While we have no data but our own usage, we find that if we want audio (music) on a flight, we use our portable devices. A good example is taking place on phones – the latest iPhone we obtained with 128 Gigabytes, streamed, stored audio and video are no problem. Live information like news is another story. However, we should note that with the increase of Wi-Fi, and potentially Bluetooth (and possibly optical), things in 2017 will certainly get better. With more bandwidth for storage, and increased ground connectivity, programming will expand so that even with portable stored content, more video entertainment and news will be appealing. We should note that we have heard that some low cost airlines plan no seatback entertainment but rather are relying on customers to use their personal devices for airline streamed audio and video.
Last January we wrote: “Perhaps the past year has been better (data not out yet), but in the previous year (2014), the passenger count that lost a bag reached 24.1 million and, we note, the trend has been dropping (2007 – 18.9 lost bags per thousand pax, down 61.3% to 2014 – 7.3 lost bags per thousand pax). However with increasing load factors, increased seating and increasing traffic, it will be a real challenge for airlines to keep up.”
As it turns out, the airlines have been doing much better. SITA states: “2015 saw total airline passengers rise 7% from 3.3 to 3.5 billion and mishandled bags drop from 24.1 to 23.1 million, a 10% improvement with the extra passengers taken into account, costing airlines a total of US$2.3 billion. Numbers for the last decade show a steady downward trend in mishandled bags after lost bags peaked in 2007 at 46.9 million, dropping by 50% over the last nine years and saving the airline industry close to $23 billion in the process.” While the data has not been available for 2016 it looks like the airlines are on a downward trend for lost bags. SITA says: “Numbers for the last decade show a steady downward trend in mishandled bags after lost bags peaked in 2007 at 46.9 million, dropping by 50% over the last nine years and saving the airline industry close to $23 billion in the process.” With the advent of electronic and passive tagging, things should only improve.
To be continued next week.
Publishers’ Note: We plan to publish your predictions on Jan. 17 so feel free to send us your IFEC predictions as well. Just tell us if you want IFExpress to attribute your words to you or not. PLW/TJW
Turkey |December 27, 2016– (MENAFN Press) Turkish Airlines has selected Panasonic Avionics Corporation’s (Panasonic) advanced eX1 inflight entertainment and communications (IFEC) system and Global Communication Services for its new fleet of narrow body aircraft.
eX1 solution is an advanced narrowbody IFE system. Its uncompromising industrial design, high-definition display technologies and high fidelity audio create a home theater atmosphere that draws passengers into an immersive entertainment experience.
The system will include Panasonic’s unique Passenger Data Integration (PDI) service, which will allow Turkish Airlines to add higher levels of personalization to its inflight experience. PDI will also allow Turkish Airlines to seamlessly recognize the travel preferences of their guests and recommend content, services and specific amenities that will enhance their experience both in flight and in their destination city.
PDI will leverage a custom-designed Companion App that will enable passengers to securely pair their mobile device to the IFEC system and personalize and enhance their entertainment experience through capabilities that include custom playlists and a second screen environment.
The onboard experience will also include high-speed, global Wi-Fi and multiple channels of live television, enabled by Panasonic’s Global Communications Services. It is the only worldwide inflight connectivity service operating in every country in the world today. Turkish Airlines passengers will be able to use the service to remain connected to their friends, families, co-workers though high speed access to the Internet, social media platforms, corporate VPN networks and more. Passengers will also receive Live Text News customized for Turkish Airlines by Anadolu Agency (AA), a leading Turkish News Agency.
The television service, which is unique to Turkish Airlines will feature TRT World Turkish News Channel — a new channel from Turkey’s national public broadcaster, TRT, which broadcasts balanced, in-depth reporting with a focus on global responsibility. It will also offer eight additional global channels including Sport 24. Sport 24, which is owne and operated by IMG, offers live coverage of the world’s most popular sporting events. In 2016, the channel showed live action from the Rio 2016 Olympics Games, Premier League, NFL, UEFA Champions League, NBA, Tennis Grand Slams, Bundesliga, Golf Majors, MotoGP and the Ryder Cup. Panasonic Avionics is the only authorized distributor of Sport 24 to the air transport market.
Turkish Airlines’ new state-of-the-art inflight entertainment, global high-speed Wi-Fi and live television services will be available on 92 Airbus A321 NEOs-ACF, 65 Boeing 737 MAX 8s and 10 Boeing 737 MAX 9s. As part of the contract, Turkish Airlines has the option to equip the last 45 aircraft with its own direct affiliate’s IFE system, pending line fit offer ability.
As part of the strategic partnership agreement, Panasonic will establish a Media Center and creative services team at Istanbul’s new airport until the first operation in this airport takes place, which will service Turkish Airlines exclusively. The facility is designed to fulfill the airline’s content and software needs with racks to support media, interactive development and applications.
M. lker Ayc, Chairman of the Board and the Executive Committee of Turkish Airlines, said: “We needed a solution which is not only capable of providing a reliable system, but also able to truly immerse inflight experience to our passengers. With this additional support of Panasonic Avionics we will continue to offer the seamless flight experience to our valued passengers. The personalized interface designed for an optimal viewing experience combined with the industry’s largest library of games, audio, and video is what made eX1 a proper decision for our flag carrier in this regard.”
Paul Margis, Chief Executive Officer of Panasonic Avionics Corporation, added: “Our partnership with Turkish Airlines is a long term, strategic relationship. We are thrilled to extend our investment with both Turkish Airlines and the Turkish economy, and we look forward to having a close collaboration with them on the products and services that will help in supporting them achieve their 2023 objectives.”
News From Thales:
IFExpress came away from our time at the Thales Booth in Singapore with a number of highlights that are outlined below:
1) First, in September of this year Thales announced their relationship with SES to provide a dedicated connectivity service over the Americas that will be optimized for the commercial aviation industry. The relationship with satellite operator SES will offer high throughput satellite connectivity in the Ka-band. Two of the satellites are already in orbit and the service will be launched in mid-2017. The third satellite in the network, manufactured by Thales Alenia Space, is targeted to launch in 2020. What is the benefit of all this? Thales states that the satellites are purpose built for aviation and are directed to cover where the majority of aircraft routes fly, which are much different than residential home coverage. In the interim, Thales has access to some of SES’s current transponder space. The service from Thales is dubbed FlytLIVE. Noted Thales, “To meet the needs of a growing market, SES will procure a new satellite specifically designed for the needs of FlytLIVE and manufactured by Thales Alenia Space to be launched in 2020. The satellite’s architecture is based on Thales Alenia Space’s all-electric version of the Spacebus NEO platform, the highest performing satellite in the global connectivity market.” FlytLIVE will be a full end-to-end solution that will include a modular antenna, multi-frequency radome, in-cabin Wi-Fi and portal platform. It will also provide bandwidth and session management, operational support tools, line maintenance, content delivery and turnkey service and support.
The company went on to say, “Thales InFlyt Experience, Thales Alenia Space and SES specifically developed the network and satellite architecture for the unique connectivity requirements of commercial aviation customers resulting in better services, more efficient operations and cost savings. SES will operate the satellites and the ground network. The services will be ready for airline and passenger use by summer of 2017 and will be provided by two satellites that are currently in-orbit. The third satellite in the network to be launched, SES-17, will be optimized for the fast-moving aviation and mobility market over the Americas. It will provide new Ka-HTS bandwidth over this region to meet the current and future speed, coverage and quality expectations of crowded skies and increasing passenger service demands as regional airline passenger traffic is forecasted to nearly double by 2030.”
We understand that the satellite will have some 200 spot beams of various sizes, allowing for flexible allocation over high-traffic airline routes assuring the most efficient delivery of Internet, real-time content delivery and live television. They went on to say that SES-17 will cover the Americas (North, South, and Central), Caribbean and Atlantic Ocean. IFExpress believes their goal will be to build a network that provides higher data rate broadband connections and improves coverage while keeping capacity and quality.
2) During APEX Singapore Thales and Emirates announced that the AVANT inflight entertainment system was selected for the airline’s future fleet of 150 777X jetliners. Here are the highlights of the deal: a) Thales plans to establish an innovation center, Discovery Dubai, and maintenance station in Dubai that will be managed by Thales. b) Thales will be the first to equip its inflight entertainment systems on the 777X aircraft platform. Deliveries are to commence in 2020.
The press release notes: “Thales is committed to using its strengths in technological innovation, communications, big data management and cyber security to enhance Emirates inflight experience leadership position. The airline’s award winning inflight entertainment system, ice is an industry leader in passenger experience, and Thales’s partnership with Emirates will focus on helping the airline drive the highest standards of innovation for ice, from in-seat entertainment to wireless cabin connectivity.”
3) During our interview with Duc HuyTran, Vice President, Marketing and Strategy for Thales InFlyt Experience, he stated that there are 3 pillars to Thales IFEC: connectivity, IFE, and their InFlytCloud service offering. “The combination of our state-of-the-art AVANT inflight entertainment solution, connectivity offerings and InFlytCloud platform are driving new innovations in passenger engagement,” said Tran during the meeting. “Thales is a solutions provider and we are working closely with airlines to build these customized solutions around their fleets, routes and passengers.” Throughout our interview, it was clear to IFExpress that Thales is customer driven at all levels of the organization.
One of the three pillars is the new InFlytCloud service. InFlytCloud is a platform that allows airlines to manage their operations and passenger experience related data via the InFlyt Experience Application Portal. The key here is data, something which the vendors need to provide and the airlines need to understand and use. In the past we have referred to this industry changing feature as ‘Big Data’. Tracy DeCuir, Vice President of Business Infrastructure and Services said, “One key feature of InFlytCloud is that the data is customizable by the user, not just the airline. With this feature the user can deep-dive in on any platform. More importantly, the data is accessible in real-time.” We should also note that the system is scalable, flexible, and brandable by both the OEM and airline. The reader should note that this is another instance of an IFE vendor who realizes the value of Big Data.
First, we want to introduce Gary DiLeo, BOSE’s IFEC Sale Representative, and welcome him to the industry. Gary is the new Hratch Astarjian who is now involved with “…sales, business development, marketing and service functions globally.”
Next, we have to tell our readers about something just short of amazing. OK, make that AMAZING. The BOSE QuietComfort QC35 Bluetooth Wireless Headphones are the best headphones we have ever tested! Here is what BOSE says: “Our other wireless headphones are the SoundSport Wireless Headphones (a Bluetooth, in-ear audio headphone), the SoundSport Pulse (similar to the SoundSport, but it also incorporates heart rate sensors, for people who workout), the QuietControl 30 Wireless Headphone (in-ear noise cancelling – like the QC20, but wireless. It allows you to increase or reduce the amount of noise reduction you get depending on your environment and preference). You can see all of these on our website.”
But we want to concentrate here on the BOSE QC35 – and we need to set up our readers, especially those who have used wired BOSE headphones in the past. You probably noted a couple things – BOSE headsets are the best sounding over-the-head earphones you can buy, because they deliver incredible bass notes, crystal clear highs, and if you have noise cancellation, they have virtually no background/outside noise. This has been progressively true with every model we have used over the last 10 years. The QC35’s offer something else with the aforementioned audio quality – they offer a few things more than great sound – no wires, and smart technology. But hold on – the BOSE QC35’s are also like no headphone you ever have used. Besides no wires, they are ‘smart’ and communicate to you in one of 11 languages (your choice) and represent the next generation in wireless audio headphone entertainment – all via the BOSE Connect app. We were expecting a good set of headphones with no wires, but instead it turned out to be fabulous set of headphones, with no wires and with ‘smart technology’ THAT TALKS TO YOU! Further, the built in voice prompt tells you what’s going on, and on my Apple hardware, it tells me what device I am connecting and connected to. This has value when you are streaming around more than one Bt device.
From an audio point of view, the audio is incredibly clean, pure, and very rich. The bass is most impressive (And yes, you can hear the base drum kick in Robert Palmer’s “Addicted to Love”…). Noise cancellation is splendid – no background SHHHhhhhh when the music is off. Move your head while the music is playing and no change, no phase shift, nothing – just the music. You’ve got your own controls on the headphones – volume up, volume down, power off/on/connect. A light tells you power on/battery-low and a blue light indicates Bluetooth searching. A white light (in the blue light lens) tells you that you are on hold for a call. When a call does come in if you are listening to the music on your phone, for example, it automatically switches the music on hold till the call ends.
Of course you have your standard controls on the headphones: volume up, volume down, power off/on/connect. We note that there is a light indicates power on/battery low and a blue light for Bluetooth searching. And when using them with a phone, the smart technology from the BOSE Connect app kicks in – just dial or answer the phone for a music fade down. When your call is done, Miss BOSE says, “Call ended” and delivers your music where the song was cut off. While they will work with your Bt phones, Bt iPods, Bt computers without the BOSE Connect app, we loaded the app on an Apple 5S and WOW it allowed us to name the headset, control volume, monitor the headphone dc power level, told us that the Bt was on, kept track of the past connections, on/off timer, voice prompt control, 11 languages, and touch NFC (touch and it connects via BT). It also features product details and a user manual in the app – nice touch. Move your head while the music is playing and there is no audio change, nothing – just the music. As for range – we tried 60 feet and around a corner and down a set of stairs with no degradation – absolutely none.
Lastly, we have to say they are not cheap – QC35 $349 – but since they are the best, they are worth every penny. When you buy these for a gift, you are not just giving a gift – You are delivering an EXPERIENCE. If you are going to test them in a store, load the BOSE Connect app first (its free), then plan to test the full EXPERIENCE, in the store. You won’t be disappointed. (Editor’s Note: As we noted above, from a range point of view, we don’t see why they won’t work on a plane. In fact, your audio source could be stored in your carry-on since you can control your audio entertainment from your seat without wires.)
A Late Discovery: If you think your playing device needs Bluetooth for the QC35s to work, guess again. As we were going to press we discovered that Bose provides a stereo cable that plugs into the headset and connects to your PED so that you can use them with non-Bluetooth equipped players. Cleverly, the end that plugs into the PED is thin enough to fit in it when you have a case or an external battery on it!
This year, Boeing was building 777s at a rate of 8.3 per month or 100 per year. The company then announced a cut to 7 jets per month, starting this month. They just announced that they don’t have enough orders to maintain the current 777 widebody jet program production rate of 7 airplanes per month and will cut production in Everett to 5 airplanes per month beginning in August. (B777x where are you?)
Telefonix PDT(TM) announced that they now have an STC for Boeing 737NG – 700, 800 & 900 aircraft types for both the CabinPinnacle(TM) server and CabinACe(TM)wireless access point. The STC was just awarded prior to APEX in Singapore, and we understand that Kaiser Charter was the first installation completed in October. This STC represents the first phase of certifications and it is our understanding that phase 2 will include the CabinEdge(TM) content loader. The content loader works while the aircraft is in service and data is trickled, loading into shadow memory, and eventually ending up in the operational memory as the update is installed. Telefonix PDT is also working on garnering a similar STC for the A320 aircraft family. The STC/PMA was strategically planned to grow the company’s customer base for the 737 in the Asia region. The airlines have the data rights to use the system, with the hardware being sold, not leased. Lest you forget, Telefonix(TM) has had a long standing relationship with production in China; and, in 2017, the company has plans to establish a repair station in China, in addition to their current repair station in Waukegan, Illinois. One point that was stressed in our interview at APEX was that Telefonix PDT is not just an equipment provider, but a design and engineering services provider as well. (Editor’s Note: IFExpress has watched Telefonix PDT grow over the past 20+ years and we feel that they have developed excellent, low-cost IFE system components and the China relationships, as well as their involvement with many hardware manufactures within the industry, is proof of this. You should watch this company in the coming year – we think they are going to grow!)
Have you heard about the Panasonic Blog? We asked Panasonic how it came about and here is what a spokesperson said: “Matthias Walter and Estel Carbo worked very hard on this and have a plan that we thinks helps give more insights into the IFEC landscape.” Matthias Walther, Senior Manager of Integrated Marketing at Panasonic Avionics said, “Marketing these days has many facets. Hard sales has its place in marketing too but in an industry as relationship-driven as ours it’s essential to engage in a dialog that is more about education than promotion, more about solutions than product and more about value than price. Of course we will occasionally talk about us and what we bring to the table but only if we and what we write adds value to the daily lives of our customers will our blog be successful.” Noted Panasonic: “One of the business principles of Panasonic’s founder Knosuke Matsushita describes customer focus always trumping sales concerns. In that spirit our blog intends to drive knowledge, our relationship with our customers and the quality of decision making in one direction, UP.” Check it out here.
Panasonic Weather Solution
Panasonic Avionics Corporation and Safety Line unveiled a strategic partnership that will enable airlines to benefit from significant fuel savings. Panasonic Weather Solutions (PWS) provides Safety Line with enhanced global weather forecast through real-time weather data collection from its TAMDAR sensors and FlightLink Iridium system. TAMDAR data provides observations of wind, temperature, and moisture every five seconds as TAMDAR-equipped aircraft descend and ascend at nearly 300 airports across North America. It also collects about 3,500 profiles each day from several hundred additional airports located in East Asia, the Pacific, and Europe. This data is used by Panasonic’s Forecasting Center of Excellence (FCoE), which develops detailed station-based weather forecasting, as well as enhanced weather forecasting. The process is fully automated from the weather live feed to flight plan analysis and climb schedule issuance to the pilot. Airlines can reduce fuel consumption by up to 10 percent during ascent thanks to OptiClimb’s unique patented solution, which uses a combination of machine learning performance models for each individual aircraft, and the computing of optimized climb profiles issued ahead of each flight.
Also check this link The Connected Aircraft (Part I) – Curating the Internet of Me – UP – Panasonic Avionics Blog if you want to know a bit more about the connected aircraft.
We should note that Hawaiian Airlines has experienced the benefits of SwiftBroadband-Safety delivered through Cobham advanced AVIATOR avionics and has now chosen to expand its commitment to high speed broadband in the flight deck with its A321neo. But to see the features that are provided, you must check out this Inmarsat Global Aeronautical Distress and Safety System feature download – this is the future of aviation safety and you need to check it out!
The FAA issued a new rule that forces Boeing 787 operators to periodically shut down and restart airplane power that reboots onboard computers to overcome a glitch that shuts down flight control computers during flight! Finding and fixing this “inconsistency” will be very, very interesting. Stay Tuned!
- Satellite 2017
Be a part of the world’s largest gathering of the international satellite community. Taking place in Washington, D.C. March 6-9, 2017 the SATELLITE 2017 Conference and Exhibition don’t miss this opportunity to hear from executive speakers from commercial airlines, the U.S. Federal Aviation Administration and the U.S. Air Force!
- THE ‘Donald’
Donald Trump says the new Air Force One contract should be cancelled! Perhaps Airbus will make a better offer? Then Boeing put this news release out – Boeing Statement on Air Force One – Dec 6, 2016 Or, you might want to read the following story from Gizmodo – beware there are x-rated words, so watch out!
If you have been wondering where IoT and cloud computing are going, one answer is ‘physically portable data’. This is going to be one of the markets of the next generation cloud because of security and access as large (and now medium) data portability and cloud interaction become involved. We suspect that the airlines will see value in this if hacking gets any worse Amazon Cloud Gets A Bit More Hybrid This just may be one futures of the medium and big data cloud storage and security.
In-Flight hook-ups now supported with AirDates “This is achieved using Multipeer WiFi between smartphones, eliminating the need to rely upon the Plane’s WiFi network or other connection.” Check it out here – but you might need the Trusted Contacts app as well.
Quick Study: Millennials
While in Singapore, we heard one word over and over – millennial- so we thought after the show we would do the research on who they are and why they are so important to some industries. While this quick bit of data is just a speed read, we think the answers are telling and important to IFEC, especially C (Communications).
First what is a millennial? It is a person ‘reaching young adulthood around the year 2000’ the dictionary said. Noted Goldman Sachs: “The Millennial generation is the largest in US history and as they reach their prime working and spending years, their impact on the economy is going to be huge. Millennials have come of age during a time of technological change, globalization and economic disruption. That’s given them a different set of behaviors and experiences than their parents.They have been slower to marry and move out on their own, and have shown different attitudes to ownership that have helped spawn what’s being called a ‘sharing economy.’ They’re also the first generation of digital natives, and their affinity for technology helps shape how they shop. They are used to instant access to price comparisons, product information and peer reviews.” Further, a company called iGR interviewed and surveyed millennials to get their views on communication and technology and here is what they said: “As the largest and highly communication-tech-savy generation; they are at the epicenter of our curiosity to drive decision-making for the next wave of innovation in infrastructure. Take note! The most successful service providers over the next 5-10 years will be those who best understand the emerging generations communication behavior, accurately anticipate core service wants and needs, proactively adapt and adjust business strategies, and finally, provide the most relevant solutions and services.” That about says it all and explains why the word ‘millennial’ was so popular in Singapore, especially with those who dealt with communications, connectivity, and cost!
MEBA Dubai, UAE | December 6, 2016– Aircraft operators can now stream the latest movies and hit TV shows in-flight.
Today at MEBAA 2016 Satcom Direct announced that SD and Lufthansa Technik are partnering to provide business jet operators with a wide selection of movies and TV shows. Initially available on aircraft equipped with nice® HD cabin systems, nicemedia content is delivered via an easy-to-use portable memory device that connects directly to the CMS. No internet connection is required onboard to view the content, and new movies and shows will be added on a monthly basis. SD will be showcasing the content to delegates during the event on Booth 477.
By mid-2017, the system will be available for all IFE/CMS platforms via the nicemedia Smartbox, powered by SD. The system will enable passengers to view content via the cabin monitors or stream to personal electronic devices including iPhones, iPads, Android phones and tablets.
“Satcom Direct’s DNA is similar to ours,” says Philip von Schroeter, Director of OEM Programs at Lufthansa Technik. “Both companies established a strong reputation in the business jet market based on superior technology and customer focus. Together we will make licensed premium content accessible and affordable to a large customer base.”
“Partnering with Lufthansa Technik allows us to provide quality inflight entertainment to passengers through a convenient, plug-and-play system,” said Ken Bantoft, SD Chief Technology Officer. “With this solution, passengers can enjoy the latest blockbusters and hit TV series.”
Content is available in English, German, Spanish and French across a variety of genres including Action, Adventure, Comedy, Family and Science Fiction. The content is DRM-secured and licensed.
The nicemedia system includes 50 movies and 30 TV shows, and is updated monthly with brand new content.
United Kingdom | November 30, 2016– STG Aerospace, the pioneering aircraft cabin lighting specialist, is delighted to announce that it is expanding its global sales team with two new key appointments. The new Regional Sales Managers, Robert Keepers, based in Dallas TX and Theresa Härtel, based in Germany, will join the US and EMEA sales teams respectively.
Before taking up his new role, Robert worked for Panasonic Avionics Corporation advancing in a number of roles since first joining the company in 2000. Most recently, as Marketing Account Manager Robert worked directly with airlines in Central/South America, coordinating the promotion and installation of the company’s in-flight entertainment systems. A graduate from New Mexico State University, Robert holds a BBA degree in Marketing and Management and is multi-lingual.
Commenting on his new role, Robert said: “STG Aerospace is a real force for innovation in the cabin lighting sector and I’m really looking forward to playing a lead role in promoting the many benefits of their entire product range right across the growing US market.”
Theresa will be joining the company from UTC Aerospace Systems where, as Product Sales Manager – Europe, Middle East and Africa, she was responsible for initiating and leading sales campaigns for the company’s Interiors Business Unit. Prior to that, she worked for one of UTC’s subsidiaries, Goodrich Lighting Systems GmbH, as Program Manager – Worldwide Aftermarket. Theresa holds a Bachelor of Law degree from the University of Applied Sciences, Bielefeld, and has been certified as a Project Manager by the Chamber of Industry and Commerce, Bielefeld.
Theresa commented: Theresa commented: “I’m delighted to be joining such an innovative and successful company as STG Aerospace. I’m very much looking forward to applying my skills to building new business across the EMEA region.”
Marcus Williams, Global Sales and Marketing Director for STG Aerospace, added: “Both new appointments reflect the ongoing success that we’re developing worldwide. Robert and Theresa have precisely the skills and experience we seek out to continue to help drive our growth and we are delighted to welcome them to our world class team.”
A Tier 1 or Tier 2 OEM for virtually every major aircraft manufacturer, STG Aerospace also counts hundreds of airlines, lessors and MROs among its customers. Its products are currently installed in over 10,000 aircraft worldwide, representing one third of the world’s passenger fleet.
This week’s Zodiac Inflight Innovations (Zii) rectangle should give you an idea of the relative growth of RAVE AVOD customers over the past year or so. RAVE’s sales and marketing Guru, Harry Gray told IFExpress at APEX: “It has been a good year. In the last ninety days, we have acquired six new RAVE customers.” It should be noted, that RAVE has over 250 aircraft flying with inseat systems and almost 300 with RAVE wireless systems. Some of the new customers are prominent and market leading airlines. A recent press release from Singapore noted: “ – four new A350 customers, 150 committed B737Max aircraft, their first A380 customer as well as over 200 Global Express Connectivity equipped aircraft committed with the first installation scheduled early in 2017. Zodiac Inflight Innovations is quietly becoming a force in the world of IFEC. Zii first hit the IFE scene with their revolutionary new Seat Centric IFE system in 2011 and just five years later they are growing with over 45 airline customers, over 550 aircraft in service, and over 650 aircraft in committed backlog.” Noted Harry, “RAVE is: Reliable, Affordable, and Very Easy (to install, operate and maintain) – that is why it has been a success.” He also noted that the retrofit market has been very stable, and as of late, line fit is definitely growing. “Our RAVE systems are much easier to maintain than traditional IFE systems which allows airlines to maintain their own aircraft without the added expense of paying a traditional IFE provider for support” says Matt Smith, CEO for Zodiac Inflight Innovations. “Zii is a company that is different by design; our focus is always on putting our customers first. We want to be a company that Airlines want to work with; customer focused and innovation driven, we relentlessly pursue our core value of RAVE – Reliable, Affordable and Very Easy. It’s more than a name, it’s who we are.”
This year Zii has added an aftermarket support package to round out their portfolio of products. With RAVE Care, an airline can tailor a support package to its specific needs for a fixed price per month per aircraft. RAVE Care can include everything that an airline needs to maintain and operate their IFE systems, including spares, repairs, customer abuse and even content integration. Included in RAVE Care is a software guarantee that means airlines never have to worry about the cost of updating their Passenger User Interface and features over the lifetime of the system.
Kontron’s latest equipment developments include their ACE Flight 4608 8 core onboard server, which has the capability to do a lot more than inflight entertainment. For example, Kontron’s early systems featured solid state drives which were in the 100 GB but today their servers will feature 7 TB drives that are all solid state. The important point to note is that communication/connectivity enhancements are a real future capability. The Kontron team told us that Kontron specializes in cabin systems as well as security and safety certifications. Furthermore, the 4608 server excels at data processing onboard, the benefit to the airline is that they don’t have to wait to get the information off the aircraft when it is on the ground – once again proving that the big data technology is becoming an expectation and a reality. They also received FAA PMA for their Cab-n-Connect A100 wireless access point (PIX). It should be noted that it delivers next-generation HD video and is certified on Boeing, Airbus, and Embrear aircraft. (Editor’s Note: Since 2005 Kontron has added new IFE and connectivity equipment every year. This year seven new products and iterations were unveiled: the ACE Flight 4780 MODMAN, ACE Flight Server 4608, the ACE Flight Server 4600, the ACE Flight Server 2600, and the ACE Flight Server 1600, the ACE Flight Server 904 and the Cab-n-Connect A100.)
This year APEX introduced a ‘Cool Award’ that was selected by industry peers. PXCom was the recipient of this award, probably because of the recognition of many of the companies’ innovations such as seat back wireless IFE compatible destination guides and destination information. IFExpress has had the pleasure of knowing Cyril Jean of PXCom for several years now and we have reported on their many innovative IFE communication developments and we were thrilled that their IFE peers acknowledged their creativity. Congratulations PXCom!
We had the opportunity to meet GEE’s new Director of Marketing, Nancy Harvey during APEX. She was happy to discuss their recent content agreement with Qatar Airways, which was announced during the expo. The deal is a new one for GEE that expands on their longstanding relationship with the airline and covers several years where they will provide movies, music, audio, and TV for on 164 aircraft, as well as, 8 charter jets and 12 business jets. (Editor’s Note: In our November 15th issue of IFExpress we discussed GEE’s recent JV with Shareco of HNA Group. Joint venture would exclusively provide inflight connectivity hardware and entertainment services on HNA airlines, comprising over 320 aircraft today with the potential to grow to over 500 planes. Shareco plans to invest up to $416 million in GEE stock at $11 per share through a combination of primary and secondary share purchases. Under terms of the contemplated transactions, GEE and Shareco would form a JV to provide IFEC and passenger monetization services to HNA airlines.)
The first of three A350-1000 development aircraft to fly – MSN059 – landed at Toulouse-Blagnac Airport France at 15.00hrs local time after successfully completing its first flight which lasted four hours and 18 minutes. Powered by Rolls-Royce’s new Trent XWB-97 engines, the aircraft traversed south-western France, during which the crew explored the aircraft’s handling and flight envelope. (See the full press release in “News Releases” below.)
On another front, Airbus plans to increase delivery rate of their A350 next to some 80 aircraft next year.
Boeing Chairman, President and CEO Dennis Muilenburg on Monday named Kevin G. McAllister president and CEO of Boeing Commercial Airplanes, succeeding company Vice Chairman Ray Conner in that role. Muilenburg also appointed Stanley A. Deal president and CEO of Boeing Global Services, a new business unit to be formed from the customer services groups within the company’s existing commercial airplanes and defense, space and security business units. McAllister joins Boeing from GE Aviation. Deal is a veteran Boeing executive. Conner, 61, will continue to serve as Boeing vice chairman through 2017. He will work closely with McAllister in the months ahead on a purposeful hand-off of customer, supplier, and community and government relationships, and to ensure continuity of operations and customer support. Conner also will provide strategic oversight and guidance for the company’s transition to a single integrated services business and remain involved in ongoing product development strategy at Commercial Airplanes. Deal will begin immediately finalizing and executing detailed and deliberate plans to structure and organize the new business while ensuring all near-term customer commitments are met and value is maximized over the long term. Deal and McAllister join Caret as business unit leaders reporting directly to Muilenburg. They also become members of the company’s Executive Council. The appointments are effective Nov. 21, 2016.
World Trade Organization Ruling
The World Trade Organization (WTO) today rejected virtually all of the European Union’s challenges to the Washington state tax incentives. The EU challenged seven different state tax incentives. The WTO rejected entirely the EU’s challenge to six of the seven incentives and rejected most of the challenge to the seventh. The WTO held only and narrowly that a reduction in Washington state’s Business and Occupancy (B&O) tax rate for future 777X revenues is inconsistent with the WTO agreements. The WTO threw out all of the EU’s other challenges to various incentive programs and left untouched even the B&O tax rate as it applies to revenue from the other Boeing models produced in Washington state–the 737, 747, 767, 777 (current model) and 787. In total, the EU claimed that Boeing had received $8.7 billion in subsidies. This claim was rejected by the WTO, which found future incentives totaling no more than $50 million a year to be impermissible. The WTO found that to date Boeing has received no benefit from the 777X rate incentive, and will not until 2020, because the first airplane will not be delivered until then. In light of today’s decision and the massive liability that the WTO has found against the EU and Airbus, we expect the EU and Airbus to appeal the decision.
France | November 26, 2016– Airbus is evaluating a new standard high-bandwidth architecture that will provide faster and more wide-reaching connectivity services on-board its modern, market-leading jetliners.
Using the in-house A330 testbed aircraft this autumn, Airbus became the first in the industry to flight demonstrate such a high-bandwidth connectivity platform – which will enable faster internet, mobile telephone services and support applications for passengers and airlines via high-throughput satellites.
Applying high-bandwidth connectivity is an important part of the company’s focus on providing a superior on-board experience – and soon will allow airline customers to choose from the range of new high-throughput satellite technologies such as Ka-band and Ku-band for continuous worldwide connectivity.
Constant innovation to improve the passenger experience
“Our goal is to extend our connectivity portfolio in new production aircraft and as retrofit,” explained Bruno Galzin, Head of Airbus’ Connectivity Programme and Upgrade Services. “Our initial testing in high-bandwidth connectivity is a new step to improve the passenger and crew experience. We already are working on new solutions in line with the latest, fast-evolving technologies so anyone can be connected on-board just like at home.”
In-flight connectivity is becoming increasingly important for passengers, who now expect to always be connected – using their own electronic devices to access the internet, exchange with those on the ground and enjoy social media.
Airlines also are demanding the need for connectivity solutions to enhance their operational communications, such as with digital cabin logbooks, telemedicine or for credit card authentication, as well as to generate ancillary cabin revenues.
Cabin connectivity for the future
With the start of testing successfully underway this autumn, Airbus is expected to be the first aircraft manufacturer to offer this standard architecture on its commercial airliners – with service entry for this solution planned for the third quarter of 2017.
Airbus’ high-bandwidth connectivity architecture will be available from multiple suppliers for applications on its A320, A330 and A380 jetliners, which supplements the A350 XWB – a “digital native” that entered service with high-bandwidth connectivity capability.
“The number of connected commercial aircraft is expected to grow from 5,000 to a volume of 16,600 over the 2015-2025 period, accounting for 62 percent of the global commercial fleet,” explained Galzin. “The innovative solutions we are currently developing will help passengers and airlines benefit from a new generation of high-throughput satellite technologies in the Ka-band and Ku-band frequencies.”
- Thales strengthens its ties with China Southern Airlines with a major avionics contract to equip up to 80 Boeing aircraft.
California | November 2, 2016– Thales will install 30 B737NG and, with the intention to include 50 B737MAX with a package of components including the market leading Thales/ACSS TCAS3000 the Thales TopFlight SATCOM (Inmarsat) and Low Range Radio Altimeter.
China Southern is one of the largest users of Thales/ACSS products in China on both Boeing and Airbus aircraft. The system is fully compliant with all the main ATM requirements in China and is with DO260B ADS-B out, which guarantees the highest level of accuracy of information to pilots.
Topflight SATCOM (Inmarsat) is the most popular satellite communications terminal for all cockpit communications on Boeing and Airbus single aisle platforms.
“Thales considers China to be a key market for avionics components. Chinese airlines have to meet the requirements of a growing demand and they need an avionics supplier that can deliver fast, and guarantees service excellence. Thales success in China in this field testifies of the level of product maturity and service excellence Thales brings.”
Daniel Malka, Thales Vice President in charge of Avionics Services Worldwide activities
- The industry leader in wireless in-flight platforms since 2014 in Europe, Immfly, is already providing airlines a game changer autonomous system in the rapidly growing In-flight Entertainment & Connectivity market
Barcelona, Spain | November 24, 2016– Pioneering the IFE-C Market in Europe since its launch with Iberia Express two years ago, Immfly, owning an STC for A320 and A330 aircraft, offers airlines a unique solution ready to be installed in just one night. Its unprecedented system, currently operational on three airlines, consists of one server, several WAPs and one switch in the cockpit, and proves to autonomously upgrade and download the content and the software every time the aircraft lands. The company, having achieved an industry first with its technological approach, steadily responds to the market demands and sustains its position as the industry’s prefered wireless solution in Europe.
“One of the key reasons that brought us to partner with Immfly was its unique operations management value proposition, which leaves the airline a margin of any manoeuvre” states Ricard Falomir, CIO from Iberia Express. “Upon landing the system automatically connects to the Cloud to download passenger data and process payment transactions. With Immfly onboard we just have to make sure that the hardware is on, the rest is successfully managed either by their operations team or by the system itself”.
Moreover, Immfly substantiates that connectivity is just around the corner. “According to how the market is taking shape, we propose airlines a flexible 2 step approach with no operational disruption: First Wireless IFE and then Wireless IFE & Connectivity” says Alfredo Ibáñez, CTO of the Barcelona based company, Immfly. “Given that our product is compatible with most connectivity operators and integrators, adding a connectivity system to an Immfly equipped aircraft involves a seamless integration with significant cost benefits and technological synergies”.
· Panasonic Avionics Corporation will provide LTE technology to the air transport and business aviation markets with future expansion into maritime and mining markets
· The Ericsson 5G-ready core solution is based on Network Functions Virtualization (NFV) and Software Defined Networking (SDN)
Lake Forest, CA | November 17, 2016– Ericsson (NASDAQ: ERIC) has been selected by Panasonic Avionics Corporation to enable the next generation of connectivity services to the aviation and additional multiple markets.
Under the terms of the new contract, Ericsson will implement its 5G-ready core solution for Panasonic Avionics through its subsidiary AeroMobile, a global inflight connectivity provider and registered mobile network operator. The solution will enable crew and passengers on aircraft, cruise ships and yachts, and employees in the energy and mining sector, to enjoy 2G, 3G, LTE and Wi-Fi connectivity.
Ericsson will provide Panasonic Avionics with a 5G-ready core that can be optimized for use across a wide and growing range of sectors, enabling connectivity not only for passengers, employees and different services onboard aircraft and ships, and also for the massive Internet of Things communication.
Ericsson’s 5G-ready core using NFV and SDN technologies brings ultra-scalability, programmability and automation to the networks. Real-time instantiation of network functions and network slicing enable network resource optimization, rapid service innovation, new business models and greater customer value for Panasonic Avionics.
Paul Margis, President and Chief Executive Officer, Panasonic Avionics Corporation says: “This innovative collaboration with Ericsson is an integral part of our strategy to address the global communications needs of consumers and businesses in the future, and it demonstrates our commitment to enabling connected devices through the Internet of Things.
“Using this new global communications platform, we will help our customers — across all of our vertical markets — leverage ubiquitous connectivity to improve their operations with real time data across all of their connected platforms.”
Anders Lindblad, Head of Business Unit IT and Cloud, Ericsson, says: “NFV is an important technology for the 5G-ready core, and industry-leading operators around the world are already using our solution in live commercial service. We are extremely happy that Panasonic Avionics selects Ericsson as the sole supplier for their 5G-ready core.”
Charlotta Sund, Head of Customer Group Industry and Society, Ericsson, says: “We look forward to working closely with Panasonic Global Communications to enable them to offer consumers and businesses the next generation of global connectivity solutions. Panasonic Avionics and AeroMobile will be important strategic customers for Ericsson as we embark on a long-term business relationship together.”
The new contract between Panasonic Avionics and Ericsson is only the first step of an extended strategic collaboration the two companies are embarking on, with other areas of focus including 5G and the Internet of Things.
- Performance and Ease of Accessibility Offered by First Intelsat EpicNG Satellite Enable Gogo to Begin Immediate Delivery of Improved Infight Wi-Fi for Passengers
Luxembourg | November 17, 2016– Intelsat (NYSE: I), operator of the world’s first Globalized Network, powered by its leading satellite backbone, announced that Gogo (NASDAQ: GOGO), the global leader in providing broadband connectivity solutions and wireless entertainment to the aviation industry, has signed an agreement for services on the Intelsat 29e satellite.
Gogo will use high-throughput services from the first satellite in the global Intelsat EpicNG network to deliver inflight Wi-Fi service to passenger airplanes operating in the heavily traveled North Atlantic route. The connectivity provided by Intelsat 29e, which began operations earlier this year, will deliver bridge services for Gogo until Intelsat 32e becomes operational in 2017. Intelsat is also providing Gogo with IntelsatOne managed services via its Mountainside, Maryland teleport.
In March 2016, Gogo signed an agreement for Intelsat to deliver next generation in-flight connectivity services via multi-layered Ku-band services on the Intelsat EpicNG satellites combined with OneWeb’s planned low earth orbit satellite constellation. Coverage will include high-performance connectivity provided by Intelsat 32e, Intelsat 33e and Horizons 3e.
“The performance of the Intelsat EpicNG satellites demonstrates the value of high-throughput satellite technology,” said Michael Small, Gogo’s president and CEO. “When factoring in the ease of integration to Intelsat EpicNG services, we opted to begin services with Intelsat 29e immediately and transition to Intelsat 32e when it becomes operational. We look forward to expanding our reach as more Intelsat EpicNG satellites become available.”
Intelsat 33e will expand Gogo’s services across Europe, the Middle East and Asia when it begins service in the first quarter of 2017 at 60° East, and the Horizons 3e spacecraft will create a true global HTS service for Gogo when it begins operations over the Asia-Pacific region in 2018.
“Intelsat is delivering on the promise of HTS with Intelsat EpicNG, with a unique design that provides immediate improvement in performance of up to 165 percent,” said Intelsat CEO Stephen Spengler. “Customers are easily transitioning to the platform, validating our backwards-compatible, open-architecture design, and this enables Gogo to begin delivering broadband-enabled inflight Wi-Fi services in the North Atlantic today. We’re proving every day that the higher performance, improved economics and simplified access delivered by Intelsat EpicNG position aeronautical service providers to rapidly scale networks on a global basis, while staying ahead of explosive data-performance requirements.”
Before we get into more Singapore IFEC stuff we wanted to mention that next year’s APEX EXPO 2017 will be held on September 25 – 28 in Long Beach, CA USA. Check out the APEX website for more info. Now, on to APEX in Singapore:
While this year’s Panasonic booth was a blend of the “Cool Room” and the regular product displays, they were showing new products and solutions for the IFEC crowd. And finally, we got a communication focus on the application of advertising with the launch of Captify Inflight Marketing and advertising services. Captify, which is an advanced inflight marketing platform delivers all the key features needed by airlines, their external partners and paying advertisers. Since the platform comprises the software tools and support teams that power the largest inflight marketing solution in the world – reaching 1.3 billion travelers a year! Here is the big deal – Captify enables airlines to target by seat class, route, device, language, and passenger data. With no changes to on-board media, it can increase or decrease ad loads, cap the frequency of marketing campaigns, and deliver detailed usage data in real-time. This allows airlines to optimize promotions for a wide range of optional services, partnerships, loyalty programs, and paid advertising all within a compelling passenger experience.
The platform delivers video, native display, and sponsorship options for high-impact, fraud-free marketing with best-in-class targeting and results. Using this information, Captify helps airlines and their marketing and sales partners learn more about their customers by bringing together all the passenger and behavioral data, so airlines can gain intelligence and inform business or service strategies. Captify is built to fit any airline’s business model, with access for internal marketers, external sales teams, and ongoing trafficking and testing support from Panasonic. The full-service platform includes ground-side tools for scheduling and analytics of marketing campaigns; air-side servers and APIs to integrate with any aircraft’s inflight entertainment or connectivity systems; plus Panasonic’s dedicated service teams working hand-in-hand with airlines partners, media agencies, and content providers.
Next, Panasonic Global Communications (Panasonic), A Division of Panasonic Avionics Corporation, and Newtec – a specialist in designing, developing and manufacturing equipment and technologies for satellite communications – unveiled a new, high bandwidth satellite modem, which offers Panasonic customers twenty times the bandwidth of Panasonic’s current solution. Versions of this new modem will be available across Panasonic’s mobility markets including air transport, business aviation, maritime, cruise ships, mega yachts, and river cruises. Developed in partnership, the new modem is capable of exceeding 400 Mbps, and it can scale to meet the evolving needs of airlines and their passengers by facilitating the increasing bandwidth coming on stream over the next two years as High-Throughput Satellite (HTS) and Extreme-Throughput Satellite (XTSTM) services continue to be layered over Panasonic’s existing global network. This will expand network capacity from 2,300 MHz today to 15,000+ MHz by 2017.
The next-generation modem includes three demodulators for seamless beam switching and simultaneous data and video reception and is also part of the Newtec Dialog® multiservice platform, which supports a wide range of verticals, including aviation and maritime. Featuring the award-winning dynamic bandwidth allocation Mx-DMA®, it combines the efficiency of SCPC with the dynamic bandwidth allocation capabilities of TDMA to deliver up to 300 percent more data than legacy Time Division Multiple Access (TDMA) systems. Here’s the deal: By making a satcom beam narrower, Newtec delivers more power, and thus, use the full 150 MHz carrier. You remember Shannons theorem, right? This way they use a full 150MHz carrier – three times wider than Panasonic’s existing Ku-band systems. Very cool and speedy solution.
Lastly, we found Panasonic’s ZeroTouch service – it’s a unique and innovative service that simultaneously gives airlines real-time visibility into performance, improves the efficiency of its maintenance operations and also enables data transfer of passenger-facing content to an aircraft to improve the passenger experience. Panasonic’s ZeroTouch service will reduce an airline’s need to physically touch the aircraft because all interactions are managed through a virtual dashboard. By providing access to real-time passenger data, software, media and content updates can be data-driven, helping to deliver a relevant and personalized passenger experience. Updates will be sent to an aircraft via three high-speed pipes – Wi-Fi at the gate, aircraft cell modem, or even in flight using Panasonic’s global broadband eXConnect service. Paul Margis, CEO of Panasonic Avionics, said: “As an industry leader and trusted partner for over 35 years, Panasonic understands the infrastructure and support airlines require. Our data-driven, real-time ZeroTouch service combines all areas of our in-house expertise to help airlines maximize the efficiencies of their business and reduce their operational expenses.”
An announcement at the show caught us a little off guard – “Rockwell Collins to acquire B/E Aerospace for $8.3 billion in total consideration”, so we asked the RC Team about the deal but because it was so new it was a bit too early to get reliable report answers for our readers. The release went on to say, “Expected to generate run-rate pre-tax cost synergies of approximately $160 million. Transformative transaction accelerates growth and strengthens Rockwell Collins’ position as a leading supplier of cockpit and cabin solutions. “Double-digit accretive to earnings per share in first full fiscal year with expected combined five-year free cash flow generation in excess of $6 billion”, and “Diversifies and balances portfolio across OEM, airline and aftermarket.” Further it went on: “The transaction combines Rockwell Collins’ capabilities in flight deck avionics, cabin electronics, mission communications, simulation and training, and information management systems with B/E Aerospace’s range of cabin interior products, which include seating, food and beverage preparation and storage equipment, lighting and oxygen systems, and modular galley and lavatory systems for commercial airliners and business jets. The acquisition significantly increases Rockwell Collins’ scale and diversifies its product portfolio, customer mix and geographic presence. On a pro forma basis, Rockwell Collins would have nearly 30,000 employees, $8.1 billion in revenues and $1.9 billion in EBITDA for the twelve months ending September 30, 2016.”
The story is probably like this: A lot of Rockwell Collins aviation earnings, including IFEC, vary greatly through the year and in many cases, IFEC may be down, while seating may be a hot item. This solution gives Rockwell a very well respected company to deliver another set of aviation products that they did not have. It also makes them a ‘nose-to-tail’ provider within that giant metal tube. And who knows, the integration of BEA into RC, may just further provide individual and combined sales products and events!
One of the “big deals” in Singapore was Inmarsat, as they launched their GX Aviation inflight connectivity solution while there. GX operates at Ka-band, and unlike other solutions available today GX for Aviation is uniquely engineered to meet the needs of airlines and their passengers. Generally speaking, the higher the frequency the more bandwidth you can get out of the system, and the more bandwidth, the more users and the larger the data rates – bigger is definitely better in connectivity! The highly efficient Ka-band spot beams provide a foundation layer of global coverage designed specifically to serve high-speed users. But global coverage is only part of the story. GX offers the flexibility to add and redirect bandwidth where airlines need it most, across hub and traffic hotspots. And as demand inevitably grows, so will GX capacity, future-proofing airlines choice today. Imagine a cell network and since each satellite has 80 cells, the flexible cell approach allows the satcom receivers to hand over signals from one to another if one cell is overloaded (done today with L-band too). This is a big deal.
As we noted earlier, the GX Ka-band service is now live and Inmarsat will provide its advanced new GX for Aviation in-flight broadband solution to Austrian Airlines’ continental aircraft fleet under a new, recently announced contract. The Ka-band spot beams are extremely efficient and provide a foundation layer of global coverage specifically designed to serve a high-speed mobile audience. More than 30 Airbus A320 family aircraft from Austrian Airlines’ fleet will be equipped with GX for Aviation. We understand that the new service will allow the airline’s passengers to browse the internet, stream videos, check social media and more, with service levels on par with broadband connectivity available on the ground. We should note that the first installation and testing onboard Austrian Airlines aircraft is currently underway.
Also in the GX world, Honeywell and Boeing have recently signed a technical services agreement to develop technologies for the next generation of high-speed, in-flight wireless connectivity. The two companies will jointly research, test and develop the avionics hardware, software and potential aviation services that will utilize Inmarsat’s GX Ka-band satellites. The move addresses passengers’ increasing demands for faster, more reliable in-flight connectivity on smartphones, tablets and laptops.
(Editor’s Note: We can’t leave the Inmarsat story without reporting on their incredible booth in Singapore. It basically used virtual reality to tell visitors about 10 – 15 potential applications for the GX service from Inmarsat via VR headsets. First you are fitted with the headset and told that once in the viewing room, users could focus their headsets on the logo of one of the 10 – 15 potential areas of interest: ground connectivity, inflight operation, destination information and so on. Once a connection was established with the VR headset; the viewer was presented with a short audio/video scenario. Very clever and hopefully it will be at a future show!)
- We expect to see more consolidation from mid-level vendors before AIX and it is happening NOW!
Here’s a new one, or at least one we have not seen: Latitude Aero is having a Warehouse Liquidation Sale on A319 seating… “All reasonable offers accepted” – Check it out!