Latest expansion of strategic partnership is further endorsement of GX Aviation as the reference inflight connectivity solution for airlines across the world

United Kingdom | November 14, 2018–Inmarsat, the world leader in global mobile satellite communications, has expanded its global network of Value Added Resellers (VARs) for its GX Aviation inflight broadband solution with the addition of Honeywell Aerospace.

The agreement builds on Inmarsat’s long-standing partnership with Honeywell, who already manufactures the JetWave hardware for GX Aviation and sells Inmarsat’s Jet ConneX inflight wi-fi service for the business aviation market, through its GoDirect retail services business. In addition, it is further endorsement of Inmarsat’s commitment to operate the reference inflight connectivity network for airlines around the world.

GX Aviation is the world’s first and only global, high-speed inflight broadband service, delivered through a wholly-owned and operated network of Global Xpress (GX) High-Throughput Satellites (HTS). This award-winning solution allows passengers to seamlessly browse the internet, stream videos, check social media and more during flights, with onboard connectivity comparable to the mobile broadband services they receive on the ground.

As part of the agreement, Honeywell will now market GX Aviation to airlines worldwide through its rapidly growing GoDirect retail services business. This increases the company’s focus on end users, allowing it to tailor smart connectivity solutions directly to individual customers – whether in the airline or business aviation space. It addition, Honeywell will continue to manufacture and sell the JetWave hardware to airline and business aviation customers.

Philip Balaam, President of Inmarsat Aviation, said: “Inmarsat and Honeywell have an extremely successful track record of working together in the fast-growing inflight connectivity market. We are delighted to now extend this partnership. Honeywell’s unique depth of experience in this field and their close relationships with airlines make them a perfect fit as a value-added reseller of GX Aviation.

“This agreement also builds on our exceptional go-to-market strategy. It comes soon after a new strategic collaboration with Panasonic Avionics and our continued success with existing value-added resellers, which have done an outstanding job in selling GX Aviation to leading airlines across the world. Our distribution network is now truly the best of the best.”

Ben Driggs, President of Services and Connectivity, Honeywell Aerospace, said: “A shift is underway in the aviation industry, focused on higher margin opportunities in software, services and predictive data analytics. Today’s announcement gives us the ability to market our multitude of GoDirect Connected Aircraft services in addition to hardware directly to future airline customers.”

Boston, USA | September 26, 2018–Mahata Aero Teknologi (MAT), an Indonesian wireless technology provider, today announced a partnership with GMF AeroAsia as part of a 10-year inflight connectivity contract with low-cost airline Citilink.

GMF AeroAsia, part of the Garuda Indonesia Group, will support the installation of Inmarsat’s award-winning GX Aviation inflight broadband onboard 50 Citilink Airbus A320 aircraft, working alongside Lufthansa Systems and Lufthansa Technik.

Together, the partners will implement a world-class Bring Your Own Device (BYOD) connectivity offering for passengers across the Citilink fleet, supporting the airline’s continued work to provide an innovative onboard experience and enhance loyalty among its growing customer base.

Citilink, which is also part of the Garuda Indonesia Group, was named Asia’s Best LCC at the TripAdvisor Travellers Choice Awards 2018 and has a four-star rating by Skytrax. Its installations of GX Aviation are expected to commence later this year.

GX Aviation is the world’s first and only global, high-speed inflight connectivity service delivered through a wholly-owned and operated network of High-Throughput Satellites (HTS). It allows passengers to seamlessly browse the internet, stream videos, check social media and more during flights.

Iwan Setiawan, Managing Director of PT Mahata Aero Teknologi (MAT), said: “We are working with leading companies in the inflight connectivity market to ensure the onboard wifi offered to Citilink passengers is gold-standard. In addition to Inmarsat, Lufthansa Systems and Lufthansa Technik, we are delighted to welcome GMF AeroAsia to this important project. Their rich knowledge, expertise and world-class facilities will ensure the installation process is efficient and smooth. I believe this collaboration will benefit each party involved in the long run.”

Ben Griffin, Inmarsat Aviation Regional Vice President, said: “This is a fast-moving project, with Citilink only signing its fleet-wide contract for GX Aviation two months ago. We now welcome GMF AeroAsia to the project and look forward to commencing installation work in the coming months. This shows the impressive agility and determination of Citilink to quickly meet passenger demand for next-generation inflight broadband, together with its various project partners.”

United Kingdom | December 8, 2016– Inmarsat (LSE:ISAT.L), the world’s leading provider of global mobile satellite communications, has today signed a contract with Arianespace to launch its S-band satellite for the European Aviation Network (EAN) on an Ariane 5 heavy lift launch vehicle. The EAN payload is part of a ‘condosat’ constructed by Thales Alenia Space, which incorporates a second payload for Hellas-Sat. The condosat is scheduled to be launched from the Guiana Space Center in Kourou, French Guiana in mid-2017.

The condosat was originally scheduled for launch with SpaceX. However, following the delay in SpaceX’s launch schedule, Inmarsat and Hellas-Sat took the decision to move the condosat to an Arianespace launch.

Inmarsat will launch Inmarsat-5 F4, a Global Xpress (GX) satellite, with SpaceX. This launch is planned for H1 2017 and Inmarsat is looking forward to continuing to work with SpaceX going forward.

“We are delighted with flexibility that Arianespace has shown in being able to provide a launch slot that enables us to place our European Aviation Network S-band satellite in orbit by mid-2017,” said Michele Franci, CTO, Inmarsat. “This launch schedule supports the introduction of our ground-breaking integrated satellite and air-to-ground network, developed by Inmarsat and Deutsche Telekom, which will deliver a very high capacity broadband Wi-Fi experience for passengers flying throughout Europe.”

  • Customer contract follows AERO-SATCOM’s appointment as GX Government Aero VAR

United Kingdom | December 6, 2016– AERO-SATCOM, the joint venture (JV) between Eclipse and NSSLGlobal, today signed an agreement with Inmarsat’s Global Government business unit which sees the JV appointed as Global Xpress (GX) Value Added Reseller (VAR) for the Government Aero market*. With Swift Broadband and Swift 64 distribution agreements previously signed, this latest development allows AERO-SATCOM to work alongside local partners to offer Inmarsat’s high performance Ka-band services. AERO-SATCOM’s first provisioning of aeronautical GX services will be through a local government-focused Inmarsat Service Provider for a fleet of Europe-based head of state aircraft.

The head of state aircraft retrofit begins in December with the service expected to be fully operational from February 2017. AERO-SATCOM will add value to the core GX service by supporting the delivery of onboard solutions developed by Eclipse that provide on-board bandwidth management, bandwidth optimisation and credit card payments for passenger internet access.

Shaun Flanagan, Sales Director, AERO-SATCOM said: “By using its globally available high throughput end-to-end satellite network, Inmarsat’s aeronautical GX Ka-band service brings higher levels of connectivity to aircraft, enabling video conferencing, seamless web browsing, live video streaming and file downloads. However, the aero global government market rarely wants a ‘standard’ package and values the expertise of AERO-SATCOM to add value through custom technologies that help them get the most from their data. Our ability to access a satcom laboratory installation of the aeronautical satcom system that supports Global Xpress gives AERO-SATCOM a big advantage in terms of better supporting customer demonstrations and developing these kind of custom-specific applications.”

Andy Start, President, Inmarsat Global Government, said: “For head of state aviation customers, the aeronautical GX service transforms the in-flight experience by offering a global on-board connectivity service that is secure, reliable and high-speed. AERO-SATCOM, with its perfect blend of experience, expertise and resources, is a key Value Added Retailer for the Inmarsat Global Government team and plays an important role in helping us roll out GX to this highly-specialised market.”

AERO-SATCOM meets the market need for an all-round aeronautical satellite communications company that bridges the gap between two complex industries; the Governmental Aircraft industry and government sector Mobile Satellite Services (MSS). The AERO-SATCOM team has the specialist skills required to meet all the technical, regulatory and commercial aspects of projects when customer requirements develop where these two industries overlap. AERO-SATCOM’s business model is based on creating strong partnerships with companies that can leverage its technical and regulatory skills with exposure to their local government markets.

Dubai, UAE | December 5, 2016– Ahead of MEBAA 2016 Satcom Direct has announced that it is now authorized by Inmarsat’s Global Government Business Unit to provision and resell Inmarsat’s Ka-band Global Xpress (GX) service to global government customers for use in military, head-of-state and other government operations.

Satcom Direct (SD) has been appointed a Value Added Reseller (VAR) for Inmarsat’s GX mobile global broadband satellite network. GX delivers secure, end-to-end wideband connectivity that enables seamless airborne, naval and land operations. During MEBAA 2016 SD will be explaining to delegates why this is an ideal tool for those needing maximum connectivity in conjunction with maximum mobility. GX is a perfect fit for military and head-of-state communications needs.

“SD is honored to represent Inmarsat and to showcase GX and its benefits to the government market,” said David Greenhill, Satcom Direct president. “The high performance of the GX network allows us to deliver tailored solutions which meet complex government, military and VVIP requirements for secure and reliable connectivity.”

Inmarsat Global Government President, Andy Start, said: “We are very excited to add Satcom Direct to our stable of industry-leading companies that provide expertise and service to our government customers with Global Xpress capabilities. Satcom Direct has a long and successful history in the aviation sector and we are keen to work with them in the non-U.S. government sector.”

GX is the world’s first globally available Ka-band mobile broadband satellite network, providing very high bandwidth services to end-users on land, at sea and in the air, delivered through a resilient, secure waveform that is optimised for mobility. It integrates seamlessly with Inmarsat’s current L-band network

SD already is a VAR for the U.S. Government business unit, as well as Jet ConneX, the business aviation version of Inmarsat’s Global Xpress service. SD was the first business aviation communication provider to provision and validate its services over the network.

  • New agreement is part of Inmarsat’s cooperation with Lufthansa Group

United Kingdom | November 11, 2016– Inmarsat (ISAT.L), the world’s leading provider of global mobile satellite communications, will provide its advanced new GX for Aviation in-flight broadband solution to Austrian Airlines’ continental aircraft fleet under a landmark new contract announced today.

More than 30 Airbus A320 family aircraft from Austrian Airlines’ fleet will be equipped with GX for Aviation, the world’s first in-flight connectivity solution with reliable, seamless high-speed global coverage provided through a single operator. The advanced new service will allow the airline’s passengers to browse the internet, stream videos, check social media and more, with service levels on par with broadband connectivity available on the ground.

The first installation and testing onboard Austrian Airlines aircraft is currently underway.

The Austrian Airlines contract is part of a 10-year strategic agreement announced last year between Inmarsat and the Lufthansa Group, which included the selection of GX for Aviation for Lufthansa’s European continental fleet of over 150 aircraft. The service recently went live under a ‘soft launch’ phase on selected aircraft with Lufthansa and commercial passenger services are expected to start with the airline soon.

Leo Mondale, President of Inmarsat Aviation, said: “We are delighted to welcome Austrian Airlines as our latest GX for Aviation customer. This announcement is particularly special for us, as it comes soon after we unveiled that the service is now live after five years of development.

“For too long, airline passengers have struggled with either substandard or non-existent connectivity onboard their flights. GX for Aviation marks an important turning point. Broadband services are now available in the sky, so you can browse the internet, stream videos, download files, check and update your social media, just as you have been doing on the ground. Our airline customers understand that service differentiators such as high-speed broadband on flights are key to meeting the expectations of today’s passengers and therefore strengthening their position in a highly competitive market.”

  • Zodiac Inflight Innovation (Zii) is becoming a force in the world of IFEC 45 airline customers, over 550 aircraft in service, and over 650 aircraft in committed backlog

Singapore | October 24, 2016– Zodiac Inflight Innovations (Zii – a Zodiac Aerospace company) has in the past six months secured well over 200 new RAVE AVOD IFE systems to equip commercial aircraft, four new A350 customers, 150 committed B737Max aircraft, their first A380 customer as well as over 200 Global Express Connectivity equipped aircraft committed with the first installation scheduled early in 2017.

Zodiac Inflight Innovations is quietly becoming a force in the world of IFEC. Zii first hit the IFE scene with their revolutionary new Seat Centric IFE system in 2011 and just five years later they are growing with over 45 airline customers, over 550 aircraft in service, and over 650 aircraft in committed backlog.

Zii has added to their basic AVOD system (“RAVE Centric”) a wireless IFE system (RAVE Wireless) and a line fit Ka-band connectivity system (RAVE Broadband) that is available on all Airbus platforms including the A350 XWB and A380. Today, Zii is able to offer airlines a complete IFEC solution complete with all of the advanced features including 2nd screen applications and a truly personalized experience for passengers. Zii is line fit on the Airbus A320, A330, A380 and A350 and is working to become line fit on Boeing aircraft and is adding standard seat pairings with all of the major seat suppliers.

“We like to think of ourselves as different and disruptive” says Larry Girard, Executive Vice President for Zodiac Inflight Innovations. “We are disruptive by design; our seat centric architecture has fewer LRU’s, it’s simple to operate and maintain with unprecedented availability and no dark flights – ever. Coupled with a common software platform and standard parts, we are commercially disruptive as well.”

Zii has this year added an aftermarket support package to round out their portfolio of products. With RAVE Care, an airline can tailor a support package to its specific needs for a fixed price per month per aircraft. RAVE Care can include everything that an airline needs to maintain and operate their IFE systems, including spares, repairs, customer abuse and even content integration. Included in RAVE Care is a software guarantee that means airlines never have to worry about the cost of updating their Passenger User Interface and features over the lifetime of the system.

“Our RAVE systems are much easier to maintain than traditional IFE systems which allows airlines to maintain their own aircraft without the added expense of paying a traditional IFE provider for support” says Matt Smith, CEO for Zodiac Inflight Innovations. “Zii is a company that is different by design; our focus is always on putting our customers first. We want to be a company that Airlines want to work with; customer focused and innovation driven, we relentlessly pursue our core value of RAVE – Reliable, Affordable and Very Easy. It’s more than a name, it’s who we are.”

And their operational performance seems to bear this out. Zii’s on-time delivery and repair turnaround time performance is over 99%. The RAVE system reliability is over 99.5% and we are told that commercially RAVE is the most affordable system on the market today

IFPL:
OK, AS9100 Certification may not seem like a big deal to you (and we had to look it up) but it turns out that in aviation, quality management is a very big deal… with every airplane part! So, you might ask, what can be so difficult about setting up a Quality Assurance program? Plenty, in fact we counted well over 200 action items, systems, documents, records, developments, implements and more actions need to complete the certification. In fact, if you want to finally see what all this “quality” certification means, check out this “easy” outline of the cert actions

Notes IFPL: “IFPL are delighted to have achieved certification to AS9100C. This is a key stage in the develop- ment of IFPL and demonstrates that our Management Systems are mature and robust. IFPL recognizes that compliance with quality accreditations forms the foundations of their business success. Quality is in the DNA of the company culture, engaging employees to continually improve systems and products to benefit our customer satisfaction.

IFPL’s facility is based on the Isle of Wight, just off the south coast of the UK. The leadership team at IFPL ensures that the management system activities are carried out in accordance with the Quality Management System, the European Aviation Safety Agency requirements of EASA Part 21G and the newly awarded International Aerospace Standard AS9100C.”

They went on to say, “Quality, reliability, and safety are critical values for the aerospace industry. The BSI only award the certificate once their rigorous and stringent criteria has been met. Both of these certifications high- light IFPL’s commitment to meeting and exceeding the increasingly stringent industry requirements for aerospace related products and assures our manufacturing processes consistently meet or exceed the requirements and expectations of customers presenting the most challenging of applications.” And, in case you didn’t know, CEO Geoff Underwood founded IFPL almost 20 years ago and it has the largest portfolio of proven IFEC products and services in its sector. They are proud to supply the world’s leading inline manufacturers and airlines, who have come to rely on them to provide inspiration to the enhancement of their passengers’ experience; delivered through their innovative product design and proven reputation for reliability. For more information on the IFPL products check out the following link: IFPL – Connecting Your Passengers

Gogo:

1. 2Ku is now up and flying across three airline partners – Aeromexico, Delta and Virgin Atlantic
2. 2Ku is installed on about a dozen aircraft
3. Gogo has now received six STCs to install the technology on various aircraft types
4. By the end of 2016 Gogo expects to have 75-100 2Ku installations. For 2017 that number increases to 350-450 and in 2018 increases again to 500-700 install.
5.Gogo was selected by Delta Private Jets to equip its feet of >70 business jets with Gogo Biz 4G inflight connectivity for 2Q17.
6. Want see something cool? Watch this Gogo 2Ku hardware installation on a GOL B737-800 – Gogo Inflight Internet Video: Behind the scenes with the first Gogo 2Ku installation on GOL – Gogo Concourse

Inmarsat:

At the end of June, Inmarsat has announced that its advanced Global Xpress (GX) Aviation in-flight connectivity service has been certified by the European Aviation Safety Agency (EASA) for the Airbus A320 aircraft family, bringing it a step closer to being available as line-fit or retrofit on every major Airbus and Boeing airframe. Here is a link for more information – GX Aviation certified for Airbus A320 aircraft – Inmarsat


OTHER (somewhat related) NEWS

1. We have to thank Bill Baltra for this one. Have you heard about ModoBag. Yep, you ride your bag now, and if you don’t believe it, check out this video – Modobag: World’s First Motorized, Rideable Luggage! – YouTube We contacted them but there was no response.  you be the judge of their product if it achieves acceptability; besides, it might not look too cool in a skirt! Cruise the airport on top of a piece of motorized luggage

2. This may explain today’s aircraft Wi-Fi usage: Major study links low internet usage to slow broadband – BBC News

3. IFExpress recently asked Rich Salter (Engineering Consultant) about issues involved with security and IFEC and he had 3 points for your consideration:
a. There is an ARINC group addressing onboard cyber-security, and see the presentation made by Boeing’s Derek Schatz at a recent ARINC CSS meeting.
b. Panasonic has begun a partnership with hackers: Continuing what its Director of Security Engineering and Information Security Officer Michael Dierickx called a proactive approach to security, Panasonic Avionics Corporation developed a bug bounty program through HackerOne. The program is aimed at bolstering security of Panasonic’s inflight entertainment systems.

While the announcement coincided with the start of the Black Hat conference in Las Vegas, the company will kick off the bug bounty program at the DefCon Conference later this week and will extend an invitation to participate to what Dierickx referred to as a select group of hackers.”We have extensive processes in place to identify potential and emerging vulnerabilities, and we also engage with security consultation firms who provide penetration testing and other services,” Dierickx said in a release. “Still, these teams bring a fresh perspective and innovative ways to search for potential issues.” (Editor’s Note: More on this next week.)
c. And we had an FAA man present on security at the last Tech Conference.
Finally, We should mention what the feds say about aviation security – this may be VERY timely: Securing the NextGen aviation network

4. If you are Traveling to the US, you might have to cough up your online presence! – Traveling to US? Agencies want to Spy on your Social Media activities right from Airport and Attention US-bound tourists: Social media accounts subject to inspection

5. SpeedNews reports: INMARSAT conducted survey that found 92% of airline pax would like to access onboard connectivity; 54% over inflight meals.

6. See if you are getting old by analyzing your travel messaging:
What is the impact of text and messaging apps on travel? | Hotel Management

7. Go ahead, spend the money on a good set of headphones: On airplanes, good headphones make good neighbors – Elliott

And lastly, we want to tell you about a publication that we think is really useful and incredibly data rich – it’s called Airline Weekly and it is delivered by the internet each Monday. The Weekly is usually 12 pages long and covers airline/airport happenings worldwide. The Weekly is a subscriber-supported publication, paid for by readers who want a more interesting, more valuable read about the airline business. Each Monday, Airline Weekly reports who’s flying where, new marketing approaches, fleet, finance and key airline and airport data. And most importantly, Airline Weekly readers will enjoy insightful analysis and new ideas found nowhere else. For example, the weekly sections include: Weekly News Review, Fleet Info, Finance, Marketing, Airports, Environment, Routes & Networks, and Around the World. If you want worldwide airline info, this publication is the one… and, they will give you a few free publications for your evaluation. Get it! Airline Weekly – Shouldn’t a publication about an interesting industry be, well, interesting?
Also, you might want to check out their weekly podcast. It is a great weekly update.

  • Global Xpress will deliver superfast connectivity to the remotest regions in the world – providing up to 100X faster broadband speeds on land, at sea and in the air

London | January 22, 2015– Inmarsat (LSE:ISAT.L), the leading provider of global mobile satellite communications services, will complete another significant milestone in the delivery of its transformational Global Xpress (GX) service with the scheduled launch of Inmarsat-5 F2 (I-5 F2) from the Baikonur Cosmodrome in Kazakhstan at 12.31pm (GMT) on Sunday 1st February.

Inmarsat is investing US$1.6bn in the delivery of Global Xpress, which will create the world’s first globally available, high-speed mobile broadband service, delivered through a single network operator.

Inmarsat’s 5th generation satellites – which form the GX network – have all been built by Boeing Satellite Systems International Inc. (“Boeing”) in California. The launch is being undertaken for Inmarsat by International Launch Services (ILS) using a Proton launch vehicle.

Global Xpress will deliver broadband speeds more than 100 times faster than the company’s fourth generation (I-4) constellation. It will offer new opportunities for end-users, in both the public and private sectors, to significantly enhance their connectivity and to access bandwidth-hungry applications, even in the remotest and most inaccessible regions of the world.

The first Global Xpress satellite – Inmarsat-5 F1 – was launched in December 2013 and entered regional commercial service in July 2014, covering Europe, the Middle East, Africa and Asia. Inmarsat-5 F2, scheduled for launch on 1st February, will provide superfast broadband Global Xpress or ‘GX’ services covering the Americas and the Atlantic Ocean.

Following the launch of the third Global Xpress satellite – Inmarsat-5 F3 – which is scheduled for early Q2 2015, Inmarsat is planning to commence global commercial GX services early in the second half of the year. The new network, which complements Inmarsat’s existing fleet of L-band communication satellites, will deliver seamless, superfast mobile broadband services across the planet.

Rupert Pearce, CEO of Inmarsat, said: “Global Xpress is a truly transformational technology and, as we complete its global roll-out, 2015 promises to be one of the most significant chapters in our company’s history.

“Through Global Xpress, the world can move forward from the ‘Internet of Everything’ to the ‘Internet of Everywhere’, in which high-speed, reliable and secure connectivity is available anywhere and at any time – even in the most inaccessible regions – for customers on the move or to fixed locations. We believe that our new global network will power innovation, support economic development and help transform social services, from education to healthcare, in regions not adequately served – or not served at all – by terrestrial networks.”

Each of the three satellites in the initial GX fleet has 89 beams and six steerable high-power spot beams for multi-regional coverage. The GX satellite weighs 6100kg at launch with a wing-span wider than a Boeing 737. All three have a design life of 15 years.

The I-5 F2 will be launched by ILS on-board a Proton Breeze M rocket.

  • Second Global Xpress satellite shipped to Kazakhstan in preparation for 2015 launch

London, UK and Kazakhstan | December 18, 2014– Inmarsat (LSE:ISAT.L), the leading provider of global mobile satellite communications services, has today confirmed that its second Global Xpress (GX) satellite – Inmarsat-5 F2 – has arrived at Baikonur Cosmodrome in Kazakhstan, in anticipation of its launch early in 2015. The satellite left the Boeing El Segundo facility on 16th December, and was flown from Los Angeles International Airport (LAX) to Kazakhstan in an Antonov AN-124 heavy transporter.

Inmarsat-5 F2 is the second of three satellites that will form Inmarsat’s GX fleet, providing seamless, globally available, high-speed broadband services on land, sea and in the air. When in orbit, Inmarsat-5 F2 will cover the Americas and the Atlantic ocean region.

The first GX satellite – Inmarsat-5 F1 – was launched at the end of 2013 and began delivering regional commercial services over Europe, the Middle East, Africa and Asia in July 2014.

The third GX satellite – Inmarsat-5 F3 – has completed its final testing and is now ready for shipping to Kazakhstan in early 2015. F3 will complete the Global Xpress constellation by providing coverage over the Pacific Ocean Region.

GX is scheduled to commence global commercial services early in the second half of 2015.

“The arrival of Inmarsat-5 F2 to the launch site in Baikonur demonstrates that we will be able to offer our high-speed Ka-band service, GX Aviation, early in the second half of 2015,” said Leo Mondale, President, Inmarsat Aviation. “The ground networks are in place and Honeywell will start transmission testing of the airborne satellite communications equipment imminently – we’re right on track to deliver this world-leading global network to our partners and airlines.”