Super-efficient aircraft to help airline modernize fleet, enhance passenger experience

Seattle, WA | April 26, 2018– Boeing [NYSE:BA] and Gulf Air celebrated the delivery of the first 787 Dreamliner for the national carrier of the Kingdom of Bahrain. The airplane also debuts the carrier’s new livery.

“This delivery is a historic moment for Gulf Air and Bahrain and yet another important step in our strategic direction towards furthering Gulf Air’s fleet modernization process and supporting our network and overall passenger experience enhancement strategies,” said Krešimir Kučko, Chief Executive Officer, Gulf Air.

“The 787-9 Dreamliner orders will ensure we maintain one of the youngest fleets in the region while building upon our award-winning reliability, on time performance and product and service standards,” Kučko.

Gulf Air is set to take delivery of four more Dreamliners this year. The airline plans to introduce the 787 on its twice-daily service between Bahrain and London Heathrow before deploying the long-range efficient jet on other routes.

“Gulf Air joins the growing number of airlines operating the 787 Dreamliner across the Middle East,” said Marty Bentrott, Vice President, Sales, Boeing Commercial Airplanes, for Middle EastTurkeyRussiaCentral Asia and Africa. “The demand for the Dreamliner underlines the operational efficiency and travel experience that the airplane brings to the airline and its passengers.”

Boeing has delivered more than 670 787s since deliveries began in 2011. The 787 fleet has flown more than 240 million passengers while saving over 23 billion pounds of fuel and enabling airlines to open more than 180 new nonstop routes around the world.

The first Gulf Air 787 – painted in the airline’s new livery – recently flew a special mission to the airline’s home base to perform a fly pass over the 2018 Bahrain Grand Prix. Formula 1 race fans were treated to a dramatic aerial display prior to the start of the championship race.

Manama, Kingdom of Bahrain | December 7, 2015– Gulf Air, the national carrier of the Kingdom of Bahrain, is bringing the airline’s passengers a new entertainment experience, as it becomes the first airline in the Middle East to launch BBC Worldwide’s three newest genre brands onboard: BBC Brit, BBC Earth and BBC First.

BBC Brit is the home of Top Gear and so much more – blending expertise with entertainment, BBC Brit covers a rich variety of subjects: cars, adventure, life-changing moments, quirky British characters, chat show and comedy. Nature lovers can now enjoy watching BBC Earth onboard their Gulf Air flight – a channel dedicated to sharing the incredible wonders of our planet, showcasing the work of the world’s foremost factual film makers. Fans of British drama now have BBC First – the home of the very best original, innovative and compelling dramas.

Zina Neophytou, Director – Travel & Special Markets, BBC Worldwide said: “BBC Brit, Earth and First offer customers the very best of British entertainment, documentary and drama and we are thrilled that Gulf Air passengers will be the first in the region to be able to enjoy all three channels in-flight.”

Gulf Air A/Chief Commercial Officer Mr. Ahmed Janahi said: “We are delighted to partner with BBC Worldwide to share their premium new channels with our passengers, giving them a greater selection of programs. I don’t doubt that our enhanced onboard entertainment will please travellers and I look forward to receiving their invaluable feedback.”

Gulf Air’s entire fleet is equipped with the latest in-flight entertainment technology offering hundreds of channels of entertainment that include religious programs, movies, TV shows, a channel dedicated to local Bahraini productions and an instructional and informative health channel in addition to a variety of games for the airline’s younger passengers.

Nevada & Dubai | June 25, 2015– Flemingo International signs up with Gulf Air for in-flight duty free supply and deploys North Star Connects onboard retail solution for the Middle East carrier.

Flemingo International, the global travel retail and duty free operator, has signed a contract with the Kingdom of Bahrain’s national carrier Gulf Air, to supply the airline’s in-flight duty free. Renowned for its traditional Arabian hospitality Gulf Air serves 43 cities in 24 countries spanning three continents with a combination of a wide and narrow body fleet totalling 28 modern aircraft. The airline also operates one of the largest networks in the Middle East, with double daily flights to over 10 regional cities, from its hub at Bahrain International Airport.

The agreement sees Flemingo International, collaborate with North Star Connect, a global provider of travel retail systems, to provide point of sale, back office and pre-order applications to support duty free retailing, including merchandising, inventory management, supply chain planning, payment and business intelligence applications. Gulf Air expressed their full support for the initiative from Flemingo and North Star Connect.

Atul Ahuja, CEO of Flemingo International said: “Winning this contract has helped us take the first step in extending our inflight business beyond Turkey and we are pleased to do this with an international carrier such as Gulf Air. We plan to use the latest innovative technologies to deliver best-in-class experiences for our customers. By selecting North Star Connect we have the platform we need to deliver these customer experiences. ”

“We are excited that Flemingo International has chosen North Star Connect to meet this critical need,” said Elisabeth Galvin, CEO of North Star Connect. “Our innovative solutions will provide Flemingo with the necessary end-to-end retail process and analytical solutions to successfully run their retail operations and to deliver great traveller experiences for their partners like Gulf Air.”

  • SITA to help Bahrain’s national carrier optimize its IT network and reduce costs

Manama, Kingdom of Bahrain | November 25, 2014–

Gulf Air, the Kingdom of Bahrain’s national carrier, has signed a two-year renewal deal with air transport IT specialist, SITA, for network, messaging and voice services. SITA is providing the airline with a comprehensive global network infrastructure, Type B Messaging services, a mail platform for operational messages and global voice and data services.

Commenting on the renewal, Gulf Air Acting Chief Executive Officer Maher Salman Al Musallam said: “SITA offers the best end-to-end solutions and connects with all the cities that our airline flies to. At Gulf Air we are committed to providing our customers with superior service standards, and that encompasses a broad range of deliverables extending to our technological capabilities. We endeavor to have the best technology in place to ensure we operate as efficiently and cost-effectively as possible.”

Gulf Air Director Information Technology Dr. Jassim Haji said: “We are delighted to renew our existing agreement with SITA, following a successful relationship to date that has spanned over 40 years. SITA’s support to Gulf Air’s information technology function ensures our capabilities not only meet industry standards, but exceed them in capability and efficiency.”

Hani El-Assaad, President, SITA Middle East, India and Africa, commented: “SITA is helping Gulf Air optimize its network, messaging and voice services. This will reduce operational costs and improve service quality and availability. It will also enable the airline to communicate with the entire air transport industry quickly and efficiently using the SITA messaging distribution network, the largest and most versatile network in the industry.”

SITA’s AirportHub infrastructure will enable Gulf Air to access its Virtual Private Network (VPN) and business applications at airports around the world. Gulf Air will also benefit from SITA’s IP VPN service, which provides secure, global IP access connecting its headquarters with offices and outstations around the world.

SITA’s Type B Messaging will underpin every aspect of Gulf Air’s operations, from commercial and flight operations to ground support, baggage and cargo handling, passenger service and aircraft messaging. SITA operates the world’s largest messaging network, directly connecting to more than 2,400 members of the air transport community, and switching more than 25 million messages globally every day. In addition, Gulf Air will benefit from SITATEX Online, the leading mail platform for operational messages for air transport industry professionals.

Gulf Air is renowned for its pioneering information technology achievements, becoming the first organization in Bahrain to implement private cloud computing in its IT operations and introducing numerous innovations and improvements in its IT function. The airline has also adopted several “green” solutions in its information technology infrastructure and practices. This includes last year’s launch of its state-of-the-art, energy efficient data centre at the airline’s headquarters — one of the most environmentally friendly IT centers in the Kingdom of Bahrain.


Brea, CA | April 24, 2014– Zodiac Aerospace was selected to provide the Economy Class seats and the passenger-centric IFE system for Gulf Air’s refurbishment of its A330 fleet. The RAVE™ Centric embedded AVOD (Audio-Video on Demand) system was selected to provide passengers with the very best inflight entertainment experience.

All seats in Gulf Air’s retrofitted A330 aircraft will include an integrated Audio-Video on Demand (AVOD) feature, with an individual high resolution capacitive touch screen in every seat. A suite of movies, video and audio titles in several languages will be available, in addition to games. A USB port is available in every seat to allow passengers to charge electronic devices, and the intuitive graphical user interface mirrors the usability everyone is used to with smartphones and tablets.

RAVE™ Centric IFE is a modular system, providing airlines with a wide range of choices about what they offer passengers in each cabin. Furthermore, each seat is independent, so a failure in one seat will not impact another. More importantly, the patented dockable seat display means the crew can quickly replace the seat display during the flight.

“It is great that Gulf Air has joined the growing number of airlines using RAVE Centric IFE,” said Larry Girard, Executive Vice President at Zodiac Inflight Innovations. “As our market share increases, it’s clear our innovative technology is providing airlines with exactly what they need, both to provide passengers with what they want, as well as reliable and affordable IFEC technology that is very easy to install and manage.”

RAVE™ Centric’s lightweight design and low power requirements greatly reduce airlines’ fuel costs, allowing Zodiac Inflight Innovations to maintain a price tag that all airlines can celebrate.

– Content Service Provider awarded a 3-year contract.

Irvine, CA | September 19, 2012– Gulf Air, the national carrier of the Kingdom of Bahrain has selected AMP International (AMP), a division of the Post Modern Group, to provide content management services. Under the terms of the agreement, AMP will be responsible for programming for all systems, effective with January 2013 play dates.

“We are honored and delighted to have been selected by Gulf Air, one of the region’s most pioneering and innovative airlines, as their IFE content service provider”, commented Amir Samnani, Managing Partner/COO of the Post Modern Group. “Our employees in our Middle East offices as well as in Irvine, California look forward to assisting the Gulf Air team in the continuous development of their in-flight passenger entertainment experience.”

Gulf Air operates a fleet of 39 aircraft to 48 cities across 30 countries from Europe to Asia and boasts the largest network in the Middle East. The company has developed a reputation for outstanding and innovative onboard products and services; recently becoming the first airline in the world to offer full on-board connectivity to passengers.
To find out more about AMP services, please access the company’s website.

Airline Offers Real-Time, Uninterrupted Telecast Of News Channels & Live Football Games

MANAMA, BAHRAIN– October 12, 2011 -– Gulf Air, the national carrier of the Kingdom of Bahrain, today took delivery of its first A330-200 aircraft retrofitted with Panasonic Avionics Corporation‟s (Panasonic) Global Communications Suite. The comprehensive communications and entertainment solution, “Sky Hub‟, offers passengers onboard full broadband connectivity to access internet, mobile phone services and, for the first time in the world, a global, live television service onboard. The Panasonic‟s Global Communications Suite is being installed across Gulf Air‟s entire fleet of aircraft progressively.

Unveiling the „Sky Hub‟ onboard the aircraft today to the media and senior Bahrain civil aviation officials, Gulf Air Chief Executive Officer Mr. Samer Majali said, “It is another important milestone in our customer service journey as we unveil our latest inflight entertainment system, „Sky Hub‟ on our fleet.”

“We are bringing to you, for the first time in the world, fully integrated broadband connectivity offering high speed internet with high speed Wi-Fi and data services, voice over the internet (VOIP), streaming videos and the world’s first in-flight live TV satellite stream across continents.”
He added, “In tune with the fast-paced economy, Gulf Air is providing the fastest, affordable and unlimited internet and mobile access onboard for our customers to stay fully connected in the air and, we are pleased to be the first in the industry to offer our customers a connected airline”.

I am sure this avant-garde, cutting-edge technology will fundamentally change our passengers‟ communications and entertainment experience onboard setting a new standard for in-flight entertainment,” Mr. Majali concluded.

Paul Margis, Chief Executive Officer for Panasonic Avionics Corporation said, “We are very excited and honored to have helped Gulf Air become the first carrier in the world to offer a truly amazing passenger entertainment experience with broadband connectivity for high speed internet access, mobile voice and data services, and a live television service that includes some of the world‟s most popular news programming and live sporting events.”

Using Panasonic’s Global Communications Suite, Gulf Air will offer two-way broadband connectivity at speeds of up to 50 Mbps to the aircraft, enabling faster browsing, chatting and other internet based services. Gulf Air will offer deeply immersive, content-rich entertainment in addition to live, uninterrupted television services on routes across Europe, the Middle East and Asia. Travelers will no longer have to wait in anxiety until they land to find out scores from their favorite sporting events or news from around the world. Now they can watch their favorite football teams on IMG Media‟s Barclays Premier League channel or keep up with world events on favorite news channels such as BBC World News, BBC Arabic and Euronews.

Passengers also will be able to browse the web at broadband speeds, and access social media services such as Facebook and Twitter. In addition, business travelers can access their virtual private network (VPN) to send and receive emails while watching live-news and stock market updates at 35,000 feet. They simply need to turn on their personal device, connect to the in- flight Wi-Fi network, and log into the service through Deutsche Telekom, the wireless internet service provider onboard.

Olivier Baujard, Chief Technology Officer of Deutsche Telekom commented, “We are excited about our future collaboration with Gulf Air. Together, we can now offer a new and bigger international group of customers the use of high-speed Internet access also in the sky. The expansion of our Wi-Fi offering is an important element in the development of our networks and in addressing the demands of the Gigabit-Society. It also provides further proof of Deutsche Telekom’s innovation leadership.”

Panasonic‟s mobile voice and data service, offered in collaboration with AeroMobile’s award winning in-flight mobile phone technology, will enable passengers to use their mobile phone, Smartphone or BlackBerry device to call, text, email, browse the internet and use other applications throughout the flight. They will also be able to use GSM-enabled tablets and laptops to go online in flight.

Pal Bjordal, CEO of AeroMobile, says: “AeroMobile is delighted to be supporting this world first from Gulf Air – our 10th customer. With many roaming partners throughout the Middle East, we‟re perfectly positioned to help their passengers stay in touch whilst in the air.”