FTS

Perhaps you don’t remember FTS but they are an up-and-coming IFE supplier and we heard from its Chief Technical Officer, Rich Salter, about a new inflight Wi-Fi certification that they recently obtained, so we asked him what’s up? He told IFExpress: “This is the first of many certifications FTS has in the pipeline, and it’s always good to get the first one in the books – now we have a solid base of documentation and safety testing to build future certs on.” He went on: “Down the road you’ll see lots more technology rolling out, ranging from the Flight Butler flight attendant smart watch to satellite interfaces for Ku and Ka systems.  And the software apps are really starting to roll too, including on-board shopping for revenue generation.” So, we guess we should now show you the press release –

FTS announces EASA STC award for its Xstream Inflight WiFi streaming system on Airbus A320 Family of Aircraft

FTS, a fast rising provider of Inflight Entertainment and Connectivity solutions, announces that its Xstream inflight WiFi streaming system has received European Aviation Safety Agency (EASA) Supplemental Type Certification (STC) for Airbus A320 family of aircraft.  This marks a major milestone in the product rollout and growth. FTS Xstream hardware qualification on Myanmar Airways International aircraft was achieved following multiple rigorous trials aboard an Airbus A319 test aircraft.  The certification validates the reliability and safety compliance of FTS onboard hardware in meeting stringent EASA standards and paves the way for the rollout of Xstream systems for global airlines.

The Xstream next generation inflight wireless entertainment and connectivity system is completely designed and manufactured in-house within FTS.  The system features a high performance 2-MCU embedded file server, 2 wireless access points that support the latest 802.11AC WiFi standard and a revolutionary 3G/4G cellular modem that takes up to 4 sim cards.  Passengers can connect to the onboard wireless network through their own mobile devices and enjoy streaming HD-quality video and audio entertainment, play single/multiplayer games, read latest news, view 2D/3D flight progress maps and indulge in shopping. “I am proud of the team’s achievement in attaining the EASA STC,” said Rich Salter, CTO of FTS based in the California, USA office. “Our software teams have also been hard at work to get the software platform ready for the commercial launch onboard, integrating ancillary revenue generating services and a payment processing gateway.  By next year, the Xstream product family will be further boosted with the addition of Ku and Ka HTS satellite connectivity and In-seat Wireless Smart Display solutions as our customers demand a viable product upgrade path with smooth transitions”.  FTS had previously announced launch airline customers in Asia and North America within the first year of the company’s operation.  In parallel with the EASA STC, FTS is also pursuing the Federal Aviation Administration (FAA) STC on Boeing aircraft models which is expected to be awarded in September 2017.  In April 2017, FTS added another feather in the cap by receiving a “ONE TO WATCH” award from Onboard Hospitality magazine for its FLIGHT BUTLER flight attendant smart watch application.

PANASONIC

Panasonic Avionics (Panasonic) subsidiary AeroMobile today announced that it has added 100th aircraft to its 3.5G mobile network. With 60 percent of airlines now offering 3.5G inflight connectivity, users of the AeroMobile service grew by 57 percent between 4Q16 and 1Q17. The AeroMobile service allows passengers to use their own mobile devices to text, make calls, listen to voicemail and browse the internet while inflight. The service is easy to use with no onboard payment or registration; passengers simply turn on their mobile device to connect to the network and are billed directly by their mobile operator. Noted Kevin Rogers, AeroMobile CEO: “The milestone of 100 3.5G connected aircraft is testament to the continued airline adoption of the service and strong passenger demand. We have seen rapid growth in the 3.5G service and already 60 percent of our airline partners are rolling it out. In 2017 alone, 3.5G connected aircraft have already flown to 127 destinations in 65 countries.” The inflight 3.5G network is complementary to Panasonic’s global inflight connectivity service. It offers passengers a simple and elegant way to stay in touch with friends, family, co-workers and current events while in the air. It gives passengers the same connectivity options as they have on the ground, and when combined with inflight Wi-Fi, enables data speeds that are comparable to a terrestrial service.

(Editor’s Note: AeroMobile’s phone service is already in use on over 500 aircraft across 21 airlines worldwide including Air Berlin, Aer Lingus, Air France, Alitalia, Emirates, Etihad, EuroWings, EVA Air, Cathay Pacific, KLM, Kuwait Airways, Lufthansa, Malindo Air, Qatar Airways, SAS, Singapore Airlines, Air Serbia, Air Seychelles, SWISS, Turkish Airlines and Virgin Atlantic. We note: AeroMobile was the first to introduce mobile phone services in 2008 and now has over 350 roaming agreements in more than 150 countries. AeroMobile Communications Limited, a wholly owned subsidiary of Panasonic Avionics Corporation, is a UK-based mobile service provider for the aviation industry. Their services enable airline passengers to use their own mobile phones for voice, texting and mobile data whilst inflight. As part of the Panasonic Group’s Global Communication Suite, AeroMobile’s services are available for installation either at the point of aircraft manufacture (line fit) or on aircraft in service (retrofit) across both Airbus and Boeing aircraft. Since 2008, over 40 million passengers have successfully connected to the AeroMobile network inflight.)

GOGO

IFExpress recently came across another Gogo research efforts and we think our readers will find great value in it because it represents a “real world” view of todays travel and some of the important changes. Simply put, it answers the following questions very well:

  • Who are the travelers of tomorrow
  • Why their inflight preferences matter
  • Why being mobile is so important to future travelers
  • What expectations exist around inflight connectivity
  • What role personal devices play in flight

So, we contacted Gogo’s, SteveNolan, and he told IFExpress;

“To foster a deeper understanding of today’s flyers, the Gogo global insights team commissioned a comprehensive research study of travelers’ inflight habits and behaviors entitled Understanding the Global Traveler. Based on information gathered across six regions of the world, the study delivers an overview of current airline passenger preferences with a special focus on connectivity. Further, understanding the Global Traveler is part of the 2017 Gogo Global Traveler Research Series, a collection of reports on air passenger trends and preferences. The Series covers 15 countries and five continents, and includes data collected from more than 4,500 travelers who flew within the last year.” To learn more, visit gogoair.com/globaltraveler

SITA

Passenger satisfaction is higher during the airline journey when self-service technologies are used, particularly at bag tag and collection, and passport checkpoints. This is according to the 2017 SITA Passenger IT Trends Survey, a global survey released today by IT provider SITA and co-sponsored by Air Transport World. The survey shows that passengers rate their journey very highly with an overall satisfaction rate of 8.2 of out 10 but this is boosted even further when technologies such as mobile services and biometrics are used. Ilya Gutlin, President, Air Travel Solutions, SITA, said: “Passengers are increasingly comfortable with the use of technology in their everyday lives, and they are demanding more services as they appreciate the benefits technology can bring to their journey. Airports and airlines can take note that technology solutions can boost passenger satisfaction every step of the way.” In the global air transport industry, identity checks are a vital element of the passenger journey. SITA’s survey shows that technology, such as biometrics, can support security while offering a better passenger experience. Automated identity checks at passport control and boarding increases passenger satisfaction.

A total of 37% of travelers surveyed by SITA used automated ID control on their last flight. Of these, 55% said they had used biometrics at departure security, 33% for boarding and 12% for international arrivals. Looking forward, 57% of passengers said they would use biometrics for their next trip. Passengers who use biometrics are highly satisfied. In fact, they rated the experience 8.4, well above the ratings for face-to-face transactions at passport check (8) and boarding (8.2), demonstrating passenger acceptance of this secure technology to deliver a seamless journey.

Baggage collection is another area where technology is improving the passenger experience. Airlines and airports are helping to relieve the anxiety of waiting for bags to arrive by providing real-time information to passengers. On their last flight, more than half (58%) of passengers who checked in bags received real-time bag-collection information upon arrival. These passengers were happier than those who did not receive any information, rating their experience 8.4 out 10. Passengers are even more satisfied when they receive the information to their mobile devices. SITA’s survey shows that this bumped up satisfaction levels by an extra 10%.

Technology is also driving passenger satisfaction for baggage management earlier in the journey as more airlines and airports offer self-bag tagging. The use of this technology increased satisfaction to a rating of 8.4 out of 10. Nearly half (47%) of all passengers took advantage of a self-service tagging option on their most recent trip, which is a healthy increase from 31% in 2016. As more self-bag tag options are made available we can expect passenger satisfaction at this point of the journey to increase.

This year’s survey also highlights that as passengers become more familiar using technology during travel, the more likely they are to switch to newer, more efficient platforms. They are increasingly using smarter, mobile-enabled websites to book and check-in. Airline and airport apps, meanwhile, meet passengers’ desire for new services to help them better manage their journey. They want personalized information about their flight, their baggage and how to find their gate directly on their mobile device. The appetite for new services using technology is high: three quarters (74%) of passengers say they would definitely use flight and gate alerts pushed to their mobile devices; 57% would use airport wayfinding; and 57% would use biometrics to smooth identification each step of the way. Gutlin said: “Passengers aren’t deciding anymore whether they should use technology but which technology to use. They want to make each step of the journey as easy as possible. Tech adoption will be driven by both context and usability. For this reason, a clear focus on the end-users’ demands should shape the services airlines and airports offer.” This is the 12th edition of the SITA/ATW Passenger IT Trends Survey. It was conducted with more than 7,000 passengers from 17 countries across the Americas, Asia, Europe, the Middle East and Africa representing almost three-quarters of global passenger traffic.


MORE STUFF

BizJets

Don’t forget, The Business Aircraft show is on now and more than 90 aircraft on static display in Las Vegas. They also have a nearly sold-out indoor static display on the exhibit floor of the Las Vegas Convention Center (LVCC). In addition to the incredible static displays, they will also have over 1,100 other exhibitors showcasing every product and service Biz Aircraft could possibly need. July 10-11-12.

Blockchain

Don’t know what it is? Here is a fast definition from SpeedNews: Suffice to say that it is a huge, global distributed ledger or database running on many devices and open to anyone within the blockchain. In the Blockchain, information, or anything of value can be stored. Its purpose is to ensure a 100 percent secure, verifiable and traceable database protocol. And here is the story with an aviation focus.

ReOrgs

Airbus has completed it’s Commercial Aircraft reorganization and now has the four divisions as a single company – Commercial Aircraft, Helicopters, Space, and Defense. Further, Airbus now has one single corporate headquarters in Toulouse, home to the Company’s single largest industrial site, Commercial Aircraft. We should probably also note that Boeing has now reorganized along a similar line too – Commercial, Defense, Space, and Services.

Airplane Data Growth

And lastly, if you suspected that the data available from new planes has increased – give yourself a pat on the back! Check it out!

  • The Un-carrier takes the worry out of summer travel to the No.1 overseas destination, with unlimited high-speed data across all of Europe all summer long—at absolutely no extra cost
  • Stateside travelers, including Verizon and AT&T customers #GetThanked too with a free, full hour of Gogo Wi-Fi on ALL flights this weekend

Bellevue, WA | June 23, 2016– T-Mobile just showed again why it is the Official Sponsor of Summer.* The Un-carrier today announced it’s unleashing summer travel, giving customers unlimited high-speed data, up to 4G LTE speeds, throughout Europe all summer long. But, of course, T-Mobile didn’t stop there. For those travelling this weekend, T-Mobile announced it’s giving absolutely everyone – including Verizon and AT&T customers who never get thanked by their carrier – a full, free hour of Wi-Fi on all Gogo-equipped domestic flights—just to show everyone what it feels like to #GetThanked with the Un-carrier.

On top of that, T-Mobile today announced that Un-carrier customers can roam worry-free in Belize starting July 1st. Belize is joining the long list of 140+ countries and destinations where Simple Choice customers get unlimited data and texting and low, flat-rate calling while travelling abroad.

“The carriers see your summer trip as the perfect occasion to slam you with insane international roaming charges. When you travel with the Un-carrier, you’ll never come home to surprise overages or crazy fees,” said John Legere, president and CEO of T-Mobile. “Travel with T-Mobile, and you can use your phone the way you want to without thinking twice! Share every fantastic moment and don’t pay a penny more for your data!”

Cut Loose and Stay Connected this Summer in Europe
Far and away the single most popular overseas travel destination every summer is Europe, where more than 2.5 million Americans are expected to vacation this summer. So, starting July 1st all the way through August 31st, T-Mobile’s giving Simple Choice customers unlimited high-speed data across all of Europe** – all at absolutely no additional cost – so you can share, Skype, snap and scope every moment of your European holiday. Customers get the highest available data speeds wherever they travel across the continent. And, as always, texting is free around the globe with T-Mobile, and calls are just 20 cents a minute throughout Europe and a host of other destinations.

That couldn’t be more different than the carriers’ approach to tax and toll everything you do with your phone outside the country. For example, if a Verizon customer used their phone normally during a two-week holiday in Rome, they could come home to upwards of $2,730 in international roaming fees.

If you travel with T-Mobile, your phone just works – exactly like it should – at exactly $0 extra for unlimited data and texting. And the best part? Customers don’t have to lift a finger to get these Un-carrier benefits. All of which makes T-Mobile the only choice for summer travel.

This Weekend, Everybody Flies Like a T-Mobile Customer
Just a few weeks after unveiling Un-carrier 11, an industry-rocking move dedicated to thanking customers, the Un-carrier’s now offering everyone a chance to #GetThanked like a T-Mobile customer. The millions of Americans expected to fly this weekend can get a taste of what it means to be part of the Un-carrier—even those long-abused AT&T and Verizon customers.

Starting this Friday, June 24 through Sunday, June 26, passengers on any domestic flight with Gogo service can automatically get one free hour of Wi-Fi on their smartphone, courtesy T-Mobile. That’s a free full hour coming and going on every flight with Gogo service—more than 33,000 flights this weekend alone!

“We want to show everybody what it feels like to #GetThanked and travel like a T-Mobile customer!” said Legere.

While this offer for everyone flying this weekend ends Sunday at 11:00pm ET, T-Mobile customers will always enjoy free messaging and texting all flight long, plus a full free hour of Gogo Wi-Fi on your smartphone on all Gogo-equipped domestic flights, courtesy the Un-Carrier. For more information on what it’s like flying with T-Mobile, visit www.t-mobile.com/offer/free-in-flight-wifi-texting-uncarrier.

Belize Completes the Picture for South & Central America
Finally, for the tens of thousands of Americans who travel each year to Belize to enjoy its natural beauty and pristine beaches, T-Mobile also announced that Belize is will be part of Simple Global starting July 1st. Meaning T-Mobile customers can travel to all 20 countries in South & Central America – from the tip of Patagonia in Chile to that scuba spot in Belize – and never have to worry about data roaming or texting charges.

With Simple Global, which launched in 2013, T-Mobile Simple Choice customers get unlimited data and texting and low, flat-rate calling for just 20 cents a minute in over 140 countries and destinations around the world.

For more information about travelling with T-Mobile, check out http://www.t-mobile.com/optional-services/roaming.html.

Geneva, Switzerland | December 7, 2015– SITA today announced that David Lavorel, currently SITA’s Senior Vice President for Corporate Development and CEO Office, has been appointed Chief Executive Officer of SITAONAIR effective 1st January 2016. Lavorel succeeds Ian Dawkins who is stepping down to pursue other opportunities.

Francesco Violante, CEO of SITA, said: “During his five year tenure leading OnAir, which became SITAONAIR in January of this year, Ian has grown the Company and positioned it as a leading provider of nose-to-tail connected aircraft solutions. I would like to thank Ian for his hard work and dedication and wish him the best in the next phase of his career.”

David Lavorel joined SITA in 2000 holding pivotal roles as Head of the France Telecom Partnership management and as Vice President Mergers and Acquisitions before being appointed as Senior Vice President for Corporate Development and CEO office in 2012. In this role, David has been instrumental in driving the development and execution of SITA’s growth ambitions through a number of strategic programs and acquisitions. This includes his leading role in the development of SITA’s 2020 Vision and Strategy, the strategic evolution of OnAir as a fully owned subsidiary of the SITA Group three years ago and his leadership driving SITA’s connected aircraft strategy which led to the creation of SITAONAIR earlier this year. He has deep knowledge of the OnAir business to which he has directly contributed in recent years as a Board Director of OnAir.

Violante continued: “Under David’s leadership, SITAONAIR will continue its strategic focus on growing revenues and helping airlines realize the full potential of the connected aircraft. He is well positioned to lead the organization in its next phase of growth and we wish him much success in this new role.”


We are still covering the press meetings with APEX Show vendors and will do so for the next few weeks to let our readers get a better feel for our discussions there – our goal is the help everybody understand their products and promotions…

Lumexis:
The Lumexis press release said it all best about their announced deal in Portland: Lumexis Corporation today announce that their Fiber-To-The-Screen (FTTS) In-Flight Entertainment system has been selected by Caribbean Airlines for installation on their fleet of B737 aircraft. “We are extremely pleased to welcome Caribbean Airlines as our latest airline customer,” said Jon Norris, Lumexis Vice President Sales. “In addition to continuing the in-service success of the FTTS system, Caribbean Airlines are the launch customer for FTTS Second ScreenTM which enables passengers to use their own tablets and smartphones simultaneously at their seat without interrupting the entertainment running in the FTTS HD monitors.” IFExpress understands that eight of their B737 will be initially involved. In case you don’t know the airline, Caribbean Airlines operates more than 600 weekly flights to 19 destinations in the Caribbean, North and South America and the United Kingdom. The airline’s fleet of 21 is comprised of Boeing 737-800, Boeing 767-300ER and ATR72-600 aircraft. Headquartered in Trinidad and Tobago, and with an operational base in Jamaica, Caribbean Airlines employs more than 1600 people. The airline is a member of the International Air Transport Association (IATA). Lou Sharkey, President and Chief Operating officer notes, “We are delighted to partner with Caribbean Airlines to bring to their passengers our award winning Inflight Entertainment system”. “Partner” is a good word here and we note, the key concept is to increase customer entertainment choice over their many worldwide routes. We understand the first install will occur in June of 2016.

The folks at Lumexis also stated that they have now developed their 4th generation FTTS system which, we note, features the Android Lollipop Operating System… the first IFE we know that does. This means, as one writer noted, “With Android Lollipop Google is making connectivity a big focus.” Improved connectivity is a big deal with the engineering folks and we see the second screen concept they are so proud of as a real passenger pleaser. However, as they also point out, the majority of airlines want seat back entertainment, but portable IFE is very well accepted as short haul solutions. And speaking of screens, the Lumexis team has developed full HD screens in their IFE offering with multi-touch pinch and zoom. Jon Norris notes that “… we’re talking to over 50 airlines at the moment who are interested in our FTTS line-it offering and considering the product… airlines are solidly considering Lumexis as the fourth IFE option on the B737.”


APEX has just announced that vendor attendees at the APEX TEC conferences will now be charged a fee to participate. As this changes a long-established tradition of TECs being a benefit of membership, IFExpress asked APEX Technology Committee chair and APEX Board Member Michael Childers to explain the reasons.

IFExpress: After years of offering technology committee meetings as a member benefit, why are you now charging?

Childers: There are several reasons. One is that these meetings have, over time, evolved from simply working meetings of various TC Working Groups, to educational conferences attended by people who are not members of the Working Groups, and who are attending for information and educational benefits.

As attendance has regularly increased due to this kind of attendee, the costs of these activities have also risen. It is difficult to distinguish between today’s TECs and the Educational Meetings that we have around the world, and it seemed reasonable to begin to try to achieve parity between the TECs and the Educational Conferences by charging vendor attendees who come for information which is of value.

IFExpress: Are you saying that membership dues no longer cover the costs of these events?

Childers: They do not. Nor does the combination of membership fees and the sponsorships for the TECs cover all of the expenses. Plus, as a direct expense of providing technology leadership, APEX now employs a part-time Technical Director, Bryan Rusenko, who spends a lot of his time helping to plan and execute TECs.

In addition, APEX has now hired a full-time CEO, Joe Leader, and more of Joe’s time than you might imagine actually goes into industry technology and how that is communicated via the TECs. Financial management is a big part of Joe’s leadership responsibility, and he does not believe in association activities that do not pay for themselves. The Board has agreed to look at everything we do as an association and consider how such activities can pay for themselves.

But Joe also believes in delivering value and he has committed to us that he will leverage his extensive contacts to give us access to even better speakers and panelists at future TECsFor example, Joe is directly responsible for landing a major technology company for our TEC program next month. (Come see!)

IFExpress: Haven’t a lot of the TC’s activities in the past depended on volunteerism rather than paid staff?

Childers: They have, but technology has become such a large part of our industry that the increase in volunteers doesn’t cover it. In addition, we are facing the fact that IFEC technologies do not exist in a vacuum—we benefit from and are dependent upon open standard technologies that originate elsewhere.

Content management technologies originating in the Society of Motion Picture and Television Engineers (SMPTE) such as the Interoperable Master Format (IMF); Movielabs, such as IMSC1-2 for closed captions; and the Digital Entertainment Content Ecosystem (DECE) and its Common Format, are all examples.

But we now have to look beyond just Content Management and consider such questions as how would open data exchange standards impact the passenger experience. APEX cannot create those standards, but we must be sure that we align our own specifications with them and have a seat at the table when they are developed.

IFEpress: What are the registration fees that APEX is seeking for the TECs?

Childers: $350 for vendor members, and $450 for approved non-members. Airlines  and invited press get in free. Speakers, sponsors, and some active Working Group members are free or discounted.


More News:

  • A recent interesting announcement from Panasonic and Teledyne controls is one of the new data related options being put together for airlines but go beyond IFE. “The companies will combine Teledyne’s Wireless GroundLinkComm+ product suite with Panasonic’s Global Communications Service to provide cost effective connectivity during flight or at the gate. This enhanced offering will leverage both Ku-band service and GSM cellular, enabling aircraft operators to break free from the bandwidth limitations and high transmission costs associated with traditional data communications systems. When combined with Panasonic’s Weather Solutions application and Teledyne’s GroundLink AID+ solution, real time weather can be delivered to the flight deck, resulting in enhanced safety and increased flight efficiency. Paul Margis, President and Chief Executive Officer of Panasonic Avionics, said, “With this agreement, Panasonic and Teledyne will create a unique service that uses real-time data transmission to create operational efficiencies and reduced costs for our customers.”
  • Think 40GBASE-T puts an end of the “copper twisted-pair party”? Nope, think lower. Here is a quote from the Tektronix folks: “But in November 2014, IEEE 802.3 put out a call for interest on 25GBASE-T, driven by the likes of Cisco, Microsoft and Intel who recognized 25 Gb/s as a more efficient, cost-effective option for switch-to-server speeds in cloud-based data centers. Hence the 25GBASE-T IEEE study group was formed.” You can read more here.
  • Don’t forget Aircraft Interior North America Exhibition in Seattle, WA. November 4 & 5. We are going there to see the Schott In-Seat Illumination products that use LED’s and fiber optics… not to mention the Star Ceiling interior paneling. See you there. You can register here
  • Be careful on a plane using your iPhone/Android phone and headphones because hackers have been able to use radio waves to control your smartphone via the “antenna” the earphone leads provide… and they can do it up to 16 feet away! Check it out
  • If you are into streaming media, this 2 day event in Huntington Beach is for you: The Streaming Media West expo offers attendees a firsthand look at the leading software, hardware, and network solutions and services in the streaming media industry. Streaming Media West 2015 Registration | Online Video Conference and Expo

Ron Chapman sent IFExpress a message and it said there will be a “GRRRILLA Gala” at NBAA! Stay Tuned, we will be there!

  • First OnAir European customer to offer GSM and Wi-Fi on Americas routes

Geneva, Switzerland | July 1, 2014– Iberia is now offering OnAir’s inflight connectivity on transatlantic routes. Starting today, Iberia passengers flying between Europe and the Americas can use the inflight Wi-Fi and GSM during the flight.

Iberia is the leading airline on routes to and from Europe and Latin America, with the most flights and destinations between the two continents. The introduction of inflight connectivity is part of the airline’s plan to improve the customer experience.

By 2015, both Mobile OnAir and Internet OnAir will be installed on 25 Iberia A330s and A340s. Passengers on these long-haul aircraft can use their phones and tablets to chat, tweet and send text messages.

“There will be no more waiting to update your social media status or wondering what’s happening in the office,” said Ian Dawkins, CEO of OnAir. “Passengers can be connected on routes across the whole world.”

OnAir provides global coverage, thanks to its unique network of authorizations from over 100 countries and more than 375 roaming agreements, combined with Inmarsat SwiftBroadband’s worldwide satellite coverage. It gives the airline’s passengers exactly the same service wherever they are in the world.

“We’re very pleased that another European airline is now providing our inflight connectivity,” continued Dawkins. “Other regions, particularly the Middle East and Asia, are moving ahead fast with satellite-based connectivity and European carriers are at risk of having to play catch-up. I’m sure this will be the wake-up call they need to start proving what passengers want: the ability to stay in touch during flights.”

Remember BAE Systems? They were the folks that introduced a new in-seat power system at a previous IFE show. Well, that device has seen further development with boxes that supply 4 USB 5 VDC and 4 110 AC, 2 Amp, outlets… sort of a smart power junction box. But this story is not about inseat power, it’s about their new IntelliCabin, next-gen cabin control system that is the cabin crew interface to in-seat power, IFE, LED lighting, dim-able windows, seat diagnostics, and cabin management. Jared Schoemaker, BAE Systems Director of Cabin Systems told IFExpress that he felt that IntelliCabin was not only their future vision for the cabin system, it integrates with Samsung devices! More on that in a minute. The IntelliCabin solution provides, power to passengers, delivers enhanced passenger experience via tablets, integrates the latest lighting technology, centralizes and simplifies crew control through mobile devices, improves diagnostics (implements prognostics – we need to find out more about this), and reduces acquisition and operating costs. If the IntelliCabin product sounds familiar, it was the BEA System folks who brought about the Attendant Control Panel that is the heart of the interior lighting control for the Boeing B737 Sky Interior. Now, back to Samsung – BAE Systems has an MOU with none other than Samsung… whose name is cropping up everywhere in the aviation – now space – business. BAE plans to integrate the Samsung device world into the IntellicCabin architecture with their latest devices (tablets, phones, whatever), and they will integrate that model into crew management. Lastly, they plan to integrate these efforts into BAE systems global support network. We will keep you posted as this all develops. The BAE system demonstrated operation with a 12.2” Galaxy NotePro, a Galaxy Tab 10.1”, a Galaxy Note 3, a Galaxy S5 and the great Gear 2 Smartwatch.

A recent trade pub (FierceWirelessTech) noted that industry associations are taking the side of inflight telephony in the US: “The Telecommunications Industry Association (TIA), the Consumer Electronics Association (CEA) and the Information Technology Industry Council (ITIC) said in a joint FCC filing that they support the commission’s proposal to remove what they called ‘outdated regulatory barriers for access to in-flight mobile connectivity.’ The commission’s plan has the potential to make in-flight mobile connectivity (IMC), “including data, text, and even voice connectivity,” available to consumers aboard airborne aircraft, the three trade groups noted. Despite public outcry over the FCC proposal, the groups contend that various stakeholders, “including IMC providers, off-board communications link providers, airlines and aircraft manufacturers, and industry associations, are generally supportive of enabling IMC in the United States.” Get ready to write your Congressperson.

We have been following Geoff Underwood’s Cashless Retail System (CRS) and we understand a trial is in work. When we asked him about an update, he cautiously responded; “We have been talking to Airlines about the system and are expecting a trial within the next month or so. That’s as much as I have today!”

While the Gogo – AT&T saga continues, we wanted to give our readers another couple inputs on the debate. Firstly, Gogo has countered the AT&T announcement with their own view of next-gen solution for US connectivity that should make competitors a bit nervous – read it here.

Next, we discovered another article about one of the Big Dogs in the telephony business and it got us thinking: It seems Ericsson has been testing moving cellular connectivity in an article referring to cellular testing on/for trains: ”First up is Ericsson, the world’s largest network equipment provider, which said it is testing two new features–Dynamic On/Off and Dual Connectivity–that are being considered for LTE Release 12. Ericsson said the functions are both geared toward lowering the power requirements of wireless network base stations. Ericsson said Dynamic On/Off is a feature that mutes a base station when it is not transmitting data. The benefit is two-fold: inter-cell interference reduction and the possibility for the base station to go in a lower power consumption state,” Ericsson said. As for Dual Connectivity, Ericsson said the technology would allow a user to receive data from two base stations simultaneously rather than only from one. “In some cases, users will be able to download a file twice as fast as today due to the dual connectivity to the LTE network. Because users are served faster, base stations are more often inactive and thus can go more frequently in a lower power consumption state,” the company said. Then we discovered how they were testing… in a jet plane! Draw your own conclusions but it looks like they could build AT&T’s hardware.

Ever heard of the Lockheed Model 10 Electra? One reader, Robert Bogash is the kind of a guy who does. His retired-Boeing-other-job is with Seattle’s Museum of Flight at Boeing Field. Bob’s vision was to get one of the twin prop workhorses into the museum and his website has documented the story of doing it… in pictures. Very nice restoration, Bob is a genius with vision. Check it out here – you won’t be disappointed!

And speaking of Oldies But Goodies – The Dash 80 rolled out 60 years ago last week – May 14, 1954. The Seattle P.I. had a nice photo spread.

  • Satcom1 achieves the highest level of partnership with Inmarsat

United Kingdom | May 19, 2014– Satcom1, the Copenhagen based satellite communication and connectivity solutions specialist for cockpit and cabin, has been appointed by Inmarsat, the leading provider of global mobile satellite communications services, to become a Distribution Partner for its SwiftBroadband services to the global business and ‘VVIP’ aviation market.

Satcom1 has been a highly successful Gold service provider for SwiftBroadband for several years and, based on its strong performance, is now promoted to Distribution Partner level. The agreement means that Satcom1 will be able to further improve its level of support in terms of activation and airtime, real-time trouble shooting and diagnostics to its current and future customer base.

Introduced in 2007, Inmarsat SwiftBroadband is today’s leading aviation satellite broadband communication platform. It is the only network that enables worldwide inflight Wi-Fi and GSM services for the global business and government aviation industry. It provides simultaneous voice and IP-based package switched services of up to 432 kbps as a standard, using Inmarsat’s constellation of L-band I-4 satellites, and will continue to play a vital role in many years to come. SwiftBroadband is also expected to be approved for FANS and ACARS safety services by 2015.

Satcom1 specialises in services provided to VVIP, Head-of-State, wide-bodied business jets. In order to address the needs of this specialised market segment, Satcom1’s Research and Development (R&D) department has developed a service that is a part of its AvioIP Software Suite, bonding two Inmarsat SwiftBroadband channels to deliver high-speed data services of up to 900kbps to the user. Since 2012, this solution has been successfully installed on many business aircraft. Satcom1 continues its R&D efforts to optimise SwiftBroadband and AvioIP suite capabilities to provide a world-class service to end-customers and maintain the leading edge in the industry.

“We are extremely proud to now represent Inmarsat as an aviation Distribution Partner. This important milestone follows a tremendously busy 2014 in which Satcom1 has been appointed as reseller of Jet ConneX (JX), the business aviation service powered by Inmarsat’s Global Xpress network, as well as Honeywell’s Global Data Center for cockpit DATALINK services. I want to thank our customers and partners, without their loyalty and trust in us over the years all this would not have been possible,” says Satcom1’s CEO Henrik Zinck. “We can now support our current and new customers at the highest level possible. Our dedicated commitment to R&D activities and investments are intact, and we will continue to develop and bring sophisticated connectivity solutions to the market, suiting any SATCOM platform,” ends Mr. Zinck.

”The VVIP and business jet market is very important for Inmarsat and we are proud to serve virtually the whole market globally. Satcom1 is one of the leading satellite communications service providers in this segment, in particular with its innovative services and global reach,” said Miranda Mills, President, Inmarsat Aviation. ”In today’s global world, aircraft fly to the four corners of the globe, and Inmarsat’s unique, truly global satellite network ensures our business aviation customers have access to inflight connectivity wherever they fly.”

Aircraft Interiors, Hamburg | April 8, 2014– After equipping its A330 and B777 fleets with OnAir’s services, Saudia’s B787 aircraft will become the latest fleet to be connected. All of Saudia’s long-haul fleets are now connected with OnAir.

Saudia is the second B787 operator to offer OnAir connectivity, reaffirming OnAir’s position as the leading inflight connectivity provider.

The first of Saudia’s eight B787s is due for delivery in December 2015. Saudia’s decision to include OnAir connectivity on its Dreamliners confirms the success of OnAir’s GSM and Wi-Fi services on its other fleets. The airline has seen a 400 percent increase in mobile data usage and 254 percent increase in internet usage over the last 12 months. The aircraft will be equipped with a Thales TopConnect solution enabling access to OnAir’s Wi-Fi Internet and mobile phone services over Inmarsat SwiftBroadband (SBB).

The provision of OnAir connectivity services on this B787 fleet marks a significant milestone in Saudia’s efforts to implement a seamless, consistent brand offering across all its fleets. Saudia’s commitment to OnAir as its preferred service provider is integral to the effective execution of this strategy. The versatility of OnAir’s services make them the right ones to be launched across a variety of aircraft types.

“Saudia is very happy to be expanding our cabin connectivity with OnAir services,” said Mr. Abdul Mohsen Jonaid, Chief Commercial Officer of Saudia. “We have seen how well our inflight connectivity has been received by passengers and OnAir is the natural choice for us when we decided to include connectivity on our B787s. Passengers want and expect to be connected and we want to provide the best passenger experience.”

OnAir connectivity has been flying with Saudia for four years. During this time, OnAir has partnered with the airline through various fleet expansions, as well as providing connectivity for new routes that the airline has introduced. OnAir has provided the level of coverage necessary to maintain a high consistency of service across all the routes that Saudia flies.

“It is great to see new agreements coming as the result of existing relationships with airlines,” said Ian Dawkins, CEO of OnAir. “Saudia’s entire long range fleet is now connected with OnAir. We have gained Saudia’s trust by consistently delivering on all our commitments. This has cemented our long term partnership and put it firmly on track for future growth.”

Plaisir, France | September 6, 2013– Zodiac Aerospace has completed the acquisition of TriaGnoSys, the German based company specializing in inflight connectivity and wireless entertainment and cabin systems. TriaGnoSys will be part of Zodiac Inflight Innovations (ZII) providing integrated connectivity with RAVETM, ZII’s inflight entertainment system. TriaGnoSys will provide access to inflight Internet and GSM technology along with many other advanced communications technologies. With this acquisition, Zodiac Aerospace is now in a position to offer a complete cabin interior, including advances in seat and IFEC integration.

Geneva, Switzerland, 26 May 2009 – EGYPTAIR and OnAir today announced agreement to install full Mobile OnAir and Internet OnAir inflight passenger communications services on their fleet of twin-aisle Airbus 330-300 aircraft. These will be delivered over an 18 month period, starting August 2010, and will operate on European and North American routes as well as in the Middle East.

EGYPTAIR passengers will be able to stay connected inflight using their own mobile phones or smartphones to make and receive phone calls, send and receive text messages and emails, and access the Internet. Using the Internet OnAir service, passengers will be able to access the Internet just as they do on the ground by connecting their laptops either wirelessly or via a wired connection. By OnAir providing both GSM/GPRS as well as Wi-Fi Internet, EGYPTAIR’s passengers will have the broadest range of inflight connectivity options available anywhere in the world today.
EGYPTAIR’s Chairman, Captain Sherif Saad Eldin Galal, said, “We are constantly looking to improve our offering to passengers. This latest technology from OnAir helps us further differentiate our service, and enables our customers to stay in touch with colleagues, family and friends while they travel.”

“OnAir is proud to be working with EGYPTAIR,” said Benoit Debains, CEO of OnAir. “The Mobile OnAir and Internet OnAir services together provide air travellers with a complete solution: a full range of service and the highest levels of performance whether they are using mobile phones, smartphones or their laptops – and with global coverage.”

Mobile OnAir uses the industry’s most advanced and extensive infrastructure for mobile communications, along with Inmarsat SwiftBroadband, high capacity services from Inmarsat 4th generation satellites. This gives EGYPTAIR passengers the best reach and performance available today.

Passenger can use Mobile OnAir to stay in touch as they fly on over 6,000 flights each month, to over 240 cities in over 50 countries across Europe, the Middle East and North Africa. OnAir has operated more than 13,000 fully connected SwiftBroadband flights to date and has signed agreements with more than 15 airlines worldwide.

The EGYPTAIR announcement comes amidst mounting demand for inflight passenger communications. A growing number of commercial airlines and private aviation companies either currently offer OnAir inflight communications services or will offer them in the near future.

OnAir also serves corporate jets, private VIP and Governmental customers.

According to a recent passenger survey, 80% of passengers who have used Mobile OnAir services on selected flights would like these services to be available on every flight.

About EGYPTAIR

EGYPTAIR is the world-renowned national airline of Egypt, based in the cosmopolitan city of Cairo. In more than 76 years, EGYPTAIR has experienced extraordinary growth, taken the lead to be the first airline in the Middle East and Africa and the seventh in the world to join IATA and become a treasured brand.

Throughout its 76 years of service and, as a result of continuous investments, EGYPTAIR has successfully extended its network over the years to reach more than 1,624 weekly departures to 70 cities in 44 countries carrying more than 7.8 million passengers in 2007 /2008 with an increase of 20%. Currently EGYPTAIR has one of the most modern fleets with an average age of eight years which consists of 53 aircraft targeting to reach 75 aircrafts in 2013.

In 2004, EGYPTAIR demonstrated the scale of its commitment to the highest standards of safety by being the first IOSA certified airline in the Middle East and Africa. EGYPTAIR is a Star Alliance member since July 2008.

About OnAir

OnAir is the leading provider of inflight communications, enabling passengers to stay connected during their flight, and airlines to offer new services and generate additional revenues. Present on four of five continents, OnAir provides the only air-travel industry sponsored solution, now available to regular and low-cost airlines, to private and corporate jets, on Airbus and Boeing aircraft, and on long and short-haul flights. OnAir is the only provider of services based on SwiftBroadband, the latest high-bandwidth satellite technology from Inmarsat, which offers GSM and GPRS for voice, data and Internet.

OnAir was incorporated in February 2005 and is owned by SITA, the leading IT solutions provider to the air transport world and Airbus, the leading aircraft manufacturer. OnAir is a member of the GSM Association and an Inmarsat Distribution Partner for SwiftBroadband services.

More information about OnAir is available at www.onair.aero

Bonn/Hamburg, 31 March 2009 – T-Mobile presents its inflight communication solution at Aircraft Interiors Expo in Hamburg. Together with its partners, VT Miltope and ViaSat, T-Mobile shows the latest inflight broadband and GSM telephony solution for all major passenger aircraft.

With this solution, connectivity for the traveller can be expanded: With connectivity on the road, on the train or at the airport and now also in the sky the traveller enjoys seamless mobility. Through WiFi Hotspot in aircraft, passengers will have the possibility of broadband access via their own laptop or smartphone during their flight. Complemented by a GSM telephony solution, passengers can use their mobile phones to receive and send both text messages and emails, or do voice calls in exactly the same way as on the ground. Business travellers can stay in touch with their business partners, leisure travellers will be able to receive information on their travel destination and families stay connected with their loved ones. The inflight broadband solution presented in Hamburg with on-board portals can provide airlines with a competitive advantage and allow them to excel in customer services. Through the WiFi portal, passengers will be able to check real-time information quickly for connection flights, browse for onboard shopping products, or utilize loyalty programme incentives.

The combined effort of T-Mobile and its partners result in a unique offering for all airlines: An integrated, future proof connectivity solution that caters to all passenger connectivity and communication needs under one brand. T-Mobile contributes the expertise of a mass market mobile operator and the knowledge of how to design user friendly communication services. This will help ensure that the needs of the end-customer will be satisfied. T-Mobile’s sophisticated billing system will allow airlines to implement various payment methods. Interface with the airlines’ loyalty programs will also be possible. With these capabilities T-Mobile is able to accommodate the increasing demand by airlines for a worry-free end-to-end in-flight connectivity solution.

T-Mobile’s initiative is driven by a clear vision of tomorrow’s inflight entertainment situation. Passengers are expecting universal connectivity for all their phones and devices, bandwidth like at home and an intuitive user experience. Instead of offline in-seat devices, customers want to use the services and information they are used to for making flights as entertaining and efficient as possible.

Hamburg/Buxtehude, 31 March 2009 – KID-Systeme, the leader in aircraft cabin electronics, today announced at the Aircraft Interiors Expo that its GSM on Board inflight passenger communications system, used by OnAir, has received European Aviation Safety Agency (EASA) supplement type certification for Boeing 737 aircraft. The Boeing 737, is operated by more than 500 airlines including Ryanair, the first airline to commit to a full fleet deployment of Mobile OnAir. EASA supplement type certification for the B737, in service for Ryanair, follows certification for the OnAir mobile telephony system on the whole Airbus A320 family of single-aisle aircraft.

Ryanair currently has over twenty aircraft flying with the KID-Systeme’s GSM on Board equipment and OnAir’s inflight passenger GSM voice and data services. Ryanair is in the process of retrofitting the equipment to the rest of its B737 fleet.

The Boeing retrofit installation design and Supplemental Type Certification (STC) process was managed by KID-Systeme with its partner ECS. A key feature of the STC retrofit design is the use of
an innovative distributed Line Replacement Unit installation concept, allowing the GSM on Board equipment to be installed during an aircraft’s regular maintenance check. The design of this system
enables activation during an over-night stop, meaning the aircraft does not have to be taken out of passenger service.

The GSM on Board equipment has been designed to minimise weight and space usage, particularly in areas designated for passenger use. The GSM server is located in the electronics bay under the cockpit; the leaky-line cable runs along the inside ceiling of the cabin; and the satellite communications equipment, picocell and onboard control equipment are located above the ceiling panels in the aft fuselage.

Patrick Schrot, Managing Director of KID-Systeme, said, “This EASA certification demonstrates the excellence of the programme run by KID-Systeme and ECS. It has also paved the way for Ryanair’s inflight passenger connectivity services and we have no doubt it will prove to be the tipping-point for the technology’s wide-spread adoption.”

KID Systeme’s GSM on Board airborne equipment has already been in commercial use on Air France, bmi, Royal Jordanian, TAP Portugal and Wataniya Airways, with further airlines signed up to start the
service in 2009 and 2010. It is unique in that it uses Inmarsat’s SwiftBroadband technology, providing passengers with the widest range of inflight communications services currently available.

About KID-Systeme
KID-Systeme is the world leader in providing in-seat power solutions and is at the forefront of providing passenger connectivity solutions.

SKYpower was the world’s first 110V AC In-Seat Power Supply System. It has now been installed in over 200,000 seats by over 80 airlines, making SKYpower the single biggest In-Seat Power Supply System in the world.

GSM on Board is the technology behind the first inflight GSM/GPRS passenger mobile service on international flights. GSM on Board started flying in 2007 and will soon be available on a range of airlines across Europe, the Middle East and Asia.

As well as being headquartered in Buxtehude near Hamburg in Germany, where all design and manufacturing takes place, KID-Systeme also has Service Centres in Beijing, Buxtehude, Dallas, Dubai, Sao Paulo and Seattle. These Service Centres provide full servicing, combined with a 24/7 Aircraft on Ground support and spares service.

KID-Systeme supplies the world’s leading aircraft manufacturers, including Airbus, Boeing and Embraer. It is a wholly owned subsidiary of Airbus but operates as an independent company.

For further information: www.kid-systeme.de

About ECS
ECS is a manufacturer and global supplier of proven electrical and structural products for the installation of avionics systems on-board aircraft. ECS offers advanced engineering services and certification support with in-house FAA designated personnel to provide approved design data packages, STCs with PMA approvals, and product conformity inspections.

Acknowledged as an industry leader for providing efficient and economical solutions for both retrofit and forward fit programs, ECS has worked closely with KID-Systeme to develop the critical components and certification engineering that makes the installation of GSM technology on-board Ryanair’s fleet possible. In addition, ECS has been selected by Airbus to provide certification engineering and installation provisions for incorporating their GSM technology on-board Boeing aircraft; as well as to develop integrated racks to install GSM systems on the A318, A319, A320, and A321.

ECS is also well known in the aviation industry for their leadership in developing the necessary provisions for the installation of GPS, EGPWS, TCAS, MODE S, Iridium, SATCOM, IFE, Electronic Flight Bag (EFB), and many other avionics systems for air transport, general aviation, and military programs.

Headquartered in Franklin Wisconsin-USA, ECS has satellite offices in Minnesota, Washington State, California, Texas, Florida, Pennsylvania, London-UK, and Toulouse-France to help better serve aircraft operators and manufacturers worldwide.

For further information: www.ecsdirect.com

Munich, 24 March 2009 – TriaGnoSys (www.triagnosys.com) and Skuku (www.skuku.com) have today announced the formation of a partnership to provide the next generation of inflight GSM services. The technology allows the use of voice and SMS functions, without the need to install onboard GSM equipment. Instead it uses existing connectivity, including in-seat screens, seat-back phones and Internet. The technology will be on display at the Aircraft Interiors Expo in Hamburg, on TriaGnoSys stand 6C1.

To use the service, passengers simply insert their own SIM card into a SIM card reader. On aircraft with Internet connectivity, SMS messages can be sent and received using the IFE screen, and softphones can be used for voice calls. Seat-back phones can also be used to make and receive voice calls, as can Inmarsat and Iridium satellite phones.

Skuku technology uses SIM card data in ground GSM servers to provide roaming for voice and SMS. TriaGnoSys, experts in aeronautical communication, has developed the software to enable Skuku to be used on aircraft.

Colin Blou, VP of Sales and Marketing, Skuku, said, “From the passengers’ perspective, using the TriaGnoSys/Skuku service is very similar to current inflight mobile phone services. They can continue to use their mobile number and contacts list, and they are billed through their normal bills. The key difference is that they are billed at national rates without having to pay costly roaming charges.”

Axel Jahn, Managing Director of TriaGnoSys, said, “Airlines, as well as business jet owners and operators, can exploit the technology they already have on their aircraft to provide an additional passenger service. The installation process is a simple software upgrade, bypassing the need for the expensive and time-consuming fitting of hardware. In addition, Skuku technology can easily be integrated into current generation IP-enabled IFE systems.”

Jahn continued, “From the success of current inflight GSM services, it is clear that passengers want access to SMSs and voice calls during flights. This is a highly efficient way of providing that service.”

About TriaGnoSys
TriaGnoSys is the expert in aeronautical communication, information and media, enabling communications and information transfer from anywhere to anywhere. TriaGnoSys develops advanced communication products for GSM, UMTS, VoIP and multi-media data, that utlilise powerful compression rates to deliver low-cost and efficient data transmission.

TriaGnoSys solutions employ both satellite links, as well as direct air to ground links, to deploy its cutting-edge router software. TriaGnoSys delivers tailored industry solutions by building strategic partnerships with OEMs, system integrators and service providers.

TriaGnoSys Research and Development focuses on a broad range of mobile communication research fields on subjects such as mobile end-to-end solutions, next generation satcom and aircom, and combined navigation/communications applications and technologies. TriaGnoSys views every research project as a potential commercial opportunity.

TriaGnoSys has been involved in the development of a number of industry-leading projects, including Airbus/OnAir’s inflight mobile GSM service and Thales’ connectivity programme for Internet and cabin telephony. TriaGnoSys is headquartered in Oberpfaffenhofen, Germany, a European centre of excellence for satellite communications and satellite navigation.

For more information, go to: www.triagnosys.com

About Skuku

Skuku is an international company which has been specializing in network based telephony solutions since 2000. The company has recently launched a unique breakthrough solution for roaming that combines the GSM network and VoIP technology.

Skuku’s Research and Development complies years of experience and prides itself in its young and innovative approach to telecom. The company’s core competency is in converging IP and GSM technologies. Skuku believes in a joint mobile network which crosses borders and enables customers to call from everywhere in the world at local prices.

For more information, go to: www.skuku.com