• New aircraft will support company’s business expansion

France | April 19, 2016– Garuda Indonesia has confirmed an order with Airbus for the purchase of 14 A330-900neo, the new re-engined version of the best-selling A330 widebody airliner, to support the company’s growth and business expansion in the future.

The deal was signed at a ceremony in London in the presence of the President of Indonesia, His Excellency Joko Widodo and British Prime Minister, the Rt. Hon. David Cameron MP.
Garuda Indonesia plans to use the A330neo to develop its medium and long haul network, with the aircraft offering cutting edge technology along with more efficient operations. The order replaces and extends an existing order for seven A330-300 aircraft, and the A330neo will be delivered from 2019 onwards.

“We are pleased to announce that we continue our long-standing relationship with Airbus. Both Garuda Indonesia and Airbus fully understand the aim of the deal as a long-term strategy to win the global challenge,” said Arif Wibowo, CEO of Garuda Indonesia.

Arif explained, “The A330neo represents a more-efficient future for Garuda Indonesia. This order restructuring is believed to support our continued commitment to deliver the most modern, comfortable and excellent air travel service to all customers as well as to strengthen the sustained positive growth and business expansion of the company.
“Furthermore, we are confident that this latest technology aircraft will support us to compete better in the industry.”
Prime Minister David Cameron said: “This deal underlines the increasing importance of our ties with Indonesia – a fast growing economy and set to become the seventh largest in the world by 2030.

“We are the fifth biggest investor in Indonesia and our relationship has more untapped potential. We want to encourage more British businesses to seize on these opportunities and we will continue to support them by banging the drum for British skills and expertise.”
Airbus Chief Operating Officer Tom Williams said: “We are delighted to welcome Garuda Indonesia as a new customer for the A330neo.

“The A330neo will bring a range of benefits from unbeatable operating economics including significant reductions in fuel consumption, lower maintenance costs and extended range capability. The aircraft will have Airbus’ all new Airspace cabin which will ensure the A330 continues to be a benchmark for passengers and airlines alike.”

The deal is the latest milestone in a long standing partnership dating back more than 30 years, when the airline took delivery of its first Airbus A300.

The A330-800neo and the A330-900neo are two new members of the Airbus Widebody Family with first deliveries scheduled to start in Q4 2017. The A330neo incorporates latest generation Rolls-Royce Trent 7000 engines, aerodynamic enhancements and new cabin features. Benefitting from the unbeatable economics, versatility and high reliability of the A330, the A330neo reduces fuel consumption by 14% per seat, making it the most cost efficient, long range widebody aircraft on the market.

In addition to greater fuel savings, A330neo operators will also benefit from a range increase of up to 400 nautical miles and all the operational commonality advantages of the Airbus Family.

Garuda Indonesia is already rated a five star airline in terms of comfort and passenger services
Airbus launched its new Cabin brand “Airspace by Airbus” on 23rd March in London. At the heart of this new philosophy, Airbus connects the wellbeing for passengers with the operational performance for its airline customers. Representing the best of Airbus’ cabin innovation and design, Airspace will offer a sophisticated, flexible canvas as a back-drop to enhance the airlines’ own brands.

Flag carrier reconfirms 50 737 MAX 8 order
Paris Air Show, Le Bourget, France | June 15, 2015– Boeing [NYSE: BA] and Garuda Indonesia announced today the airline’s intent to purchase 30 787-9 Dreamliners, as well as up to 30 737 MAX 8 airplanes. Boeing will work with Garuda Indonesia to finalize the order, at which time it will be posted to Boeing’s Orders & Deliveries website.

“The agreement is part of Garuda Indonesia’s revitalization program in order to provide our passengers with the best possible experience with the youngest fleet in the sky and to support the airline’s future plan to further expand its network globally. The 787 Dreamliner and 737 MAX are extraordinary airplanes with exceptional economics that will keep us competitive and bring a new level of service excellence for our customers,” said Arif Wibowo, Garuda Indonesia, President and CEO.

In addition to the announcement today, the flag carrier also reconfirmed its intent to purchase 50 737 MAX 8s, originally announced in October 2014. The airline currently operates more than 90 Boeing airplanes, including Next-Generation versions of the 737, 777-300ERs and 747-400s.

“Boeing and Garuda have been partners in aviation for more than 35 years and we are honored to work together again as they expand and continue to renew their fleet,” said Ray Conner, President and CEO of Boeing Commercial Airplanes. “The 787-9 and 737 MAX will be a great complement to Garuda’s current Boeing airplanes, providing them with additional capability and superior economics and their customers with an exceptional flying experience.”

The 787-9 leverages the passenger-pleasing design of the 787 family, with features such as the industry’s largest windows, large stow bins, modern LED lighting, higher humidity, a lower cabin altitude, cleaner air and a smoother ride. With the fuselage stretched by 6 meters (20 feet) over the 787-8, the 787-9 can fly up to 40 more passengers an additional 830 kilometers (450 nautical miles) with the same exceptional environmental performance – 20 percent less fuel use and 20 percent fewer emissions than the airplanes they replace.

The 737 MAX incorporates the latest-technology CFM International LEAP-1B engines, Advanced Technology winglets and other improvements to deliver the highest efficiency, reliability and passenger comfort in the single-aisle market. Airlines operating the 737 MAX will see an 8 percent per seat operating cost advantage over the A320neo.

Garuda Indonesia seamlessly connects 76 destinations worldwide to not only one of the largest economies in Southeast Asia, but also an array of exotic locations in the beautiful archipelago of Indonesia all at once. With close to 600 daily flights and a fleet of 169 aircraft with the average age of less than five years old, Garuda Indonesia proudly serves its passengers with the award-winning “Garuda Indonesia Experience” service, which highlights Indonesia’s warm hospitality and rich diverse culture.

The airline continuously strives, through its ongoing transformation program, to provide better and more convenient services with one of the youngest fleets in the sky, which should grow to around 185 aircraft by 2015. The progress of Garuda Indonesia’s transformation program can be seen from achieving a Skytrax’s 5-star airline rating, ranked as the 7th best airline in the world in the 2014, as well as winning the prestigious “The World’s Best Cabin Crew” award in 2014 and “The World’s Best Economy Class” award in 2013, also from Skytrax. Garuda Indonesia is a member of SkyTeam, the global airline alliance with 20 members, providing access to an extensive global network with over 16,320 daily flights to 1,052 destinations in 177 countries.

All-new widebody to develop carrier’s medium and long haul network
Paris Air Show, Le Bourget, France | June 15, 2015– Garuda Indonesia has signed a Letter of Intent (LOI) with Airbus for the purchase of 30 A350 XWB aircraft. Garuda Indonesia plans to use the A350 XWB to develop its medium and long haul network, with the aircraft offering the ability to fly non-stop from Jakarta or Bali to Europe.

“Following our success in revitalising our regional operation in Asia and the Pacific, the development of our long haul network will be a priority in the coming years,” said Arif Wibowo, CEO of Garuda Indonesia. “With its reduced fuel consumption, range capability and extra wide cabin, the A350 XWB will be one of the options for us to reposition ourselves as a leading premium carrier in the competitive long haul market out of Asia.”

“We are pleased to welcome Garuda Indonesia as the latest airline to commit to the all-new A350 XWB,” said John Leahy, Airbus Chief Operating Officer, Customers. “The aircraft has set the new standard for the larger segment of the mid-size widebody market and is already proving to exceed expectations in service with its first operator. We look forward to seeing the A350 XWB flying in the colours of Garuda Indonesia as it extends its reach to more destinations across the world.”

The A350 XWB features the latest aerodynamic design, carbon fibre fuselage and wings, plus new fuel-efficient Rolls-Royce Trent XWB engines. Together, these latest technologies translate into unrivalled levels of operational efficiency, with a 25 per cent reduction in fuel burn and emissions, and significantly lower maintenance costs. For passengers, it brings new levels of in-flight comfort, with an extra-wide cabin offering more personal space in all classes, including 18 inch wide seats as standard in economy class.

The A350 XWB has been especially successful in the Asia-Pacific region, where airlines have ordered a total of 244 aircraft, representing almost a third of the 780 orders recorded so far worldwide.

Jakarta, Indonesia | June 26, 2014– Garuda Indonesia has selected air transport IT specialist, SITA, to fully manage its international network infrastructure, standardize IT operations including its domestic IT infrastructure, and facilitate quick migration to its new reservation system. The new five-year agreement will simplify Garuda’s information technology, while supporting its “Quantum Leap” transformation program as Indonesia prepares to welcome 100 million passengers by 2015.

SITA’s unique network offering has a footprint in more than 220 countries and offers shared infrastructure at over 300 airports, including SITA’s community approach to operational messaging.

Under the new agreement, SITA will extend its current role from managing Garuda’s international network to also managing its domestic network, including some domestic airports. It will also include handling domestic infrastructure vendors, providing end-user computing services and managing operational messaging. This, in turn, will simplify the airline’s administration and billing, provide substantial cost savings, and ensure all end users globally benefit from the same high level of reliability and performance.

Judi Rifajantoro, Director Strategy, Business Development & Risk Management, Garuda Indonesia, said: “SITA is providing a one-stop shop that meets all our IT needs, including offering additional expertise and know-how to help with our transformation program. With SITA managing our IT infrastructure, we are reducing our costs, simplifying our IT solutions and future-proofing our network, which will position us well to take advantage of future growth. We are now able to provide high-quality network solutions to all our offices around the world.”

Garuda will also enjoy end-to-end visibility of its network status and operational performance via a comprehensive, real-time dashboard. And SITA’s Regional Internet Gateway Service will provide fast Internet access at outstations.

Ilya Gutlin, SITA President Asia-Pacific, said: “SITA is providing a fully-managed enterprise solution for remote sites, as well as town and airport offices around the world. Our new agreement strengthens our ongoing collaboration with Garuda Indonesia to support its transformation and modernization efforts. It’s also a perfect example of how SITA is helping to power growth both for Garuda and also for the wider air transport industry in Indonesia.”

As the first step in the program, SITA helped Garuda migrate to a new reservation system. The project, which was completed in just three months, included providing professional consulting services, deploying the necessary infrastructure for the new system, and supporting the associated new business processes. SITA will continue to collaborate with the airline to optimize and simplify delivery of its network services and support its specific business needs.

Since 2008, passenger numbers in Indonesia have more than doubled to over 82 million, 88% of which is domestic traffic. By 2015, the country’s passenger traffic is expected to reach 100 million—up from 68.7 million in 2013. Garuda Indonesia’s Quantum Leap program will support this growth by facilitating the airline’s overall expansion and establishing a wider network, a larger fleet and better quality of service by 2015, transforming it into a five-star airline.

Los Angeles, CA | May 21, 2014– Global Eagle Entertainment Inc. (Nasdaq: ENT) announced today that it has been selected by Indonesia’s flag carrier, Garuda Indonesia, to provide inflight entertainment (IFE) content to its passengers.

Recently awarded “World Best Economy Class” by SkyTrax and “Best in Region: Asia & Australasia” by the APEX Awards, Garuda Indonesia continues to evolve its business and deliver continuous and better service improvements to passengers as part of the company’s “Quantum Leap 2011-2015” program.

“Our content offering needs to be as diverse and dynamic as the passengers we serve each day,” said Faik Fahmi, EVP Service of Garuda Indonesia. “We selected Global Eagle due to their very broad programming, original productions and games offering, as well as their overall leadership position in the IFE sector. We believe Global Eagle Entertainment is the best resourced partner to future proof our IFE investment over the next five years through the introduction of innovative programming and new ways to enhance the passenger experience.”

Global Eagle will provide Garuda Indonesia with movies from studios in Hollywood, the Middle East, Europe and Asia. In addition, the content package will feature television programming, music, streaming radio, games and original productions that include destination films, safety films and entertainment guides. Content will be provided via the audio video on-demand (AVOD) seat-back systems on their wide-bodied aircraft.

“Garuda Indonesia is on an impressive trajectory in terms of both the size of their network and the number of services they offer their passengers,” said Andy McEwan, SVP Content for Global Eagle Entertainment. “We are certainly pleased to be a part of their growth story by helping to deliver an extraordinary entertainment experience for their passengers.”

Garuda Indonesia is the national airline of Indonesia. Headquartered in Jakarta, Garuda Indonesia Groups operates 139 aircraft and serves 44 domestic and 20 international destinations. With three service hubs in Indonesia, Garuda Indonesia has received numerous awards for safety and service in the past two years.

• Indonesia’s Flag Carrier introduces OnAir inflight connectivity

Geneva, Switzerland | January 24, 2014–As of today, passengers flying with Garuda Indonesia, which won World Best Economy Class at the Skytrax World Airline Awards last year, can use OnAir’s inflight Wi-Fi product, Internet OnAir, throughout the flight. They can visit their favourite websites, work on email, and keep up to date on social media. The Wi-Fi service is provided through arrangements made with OnAir’s chosen strategic partner, PT Telekomunikasi Indonesia Tbk (Telkom Indonesia), state owned enterprise company in Indonesia with business portfolio TIMES (Telecommunication, Information, Media, Edutainment & Services).

Indonesia’s national airline flies to 33 domestic and 18 international destinations across Asia, Australia, and Europe, and carried more than 20 million passengers in 2012. OnAir’s services have been installed on Garuda’s existing A330 aircraft and will also be installed on its A330s currently on order.  OnAir anticipates adding Mobile OnAir, its GSM service, upon the establishment of an appropriate framework by Indonesian regulatory authorities.

“We are happy to introduce the high quality of our cabin services, and particularly our inflight entertainment,” said Faik Fahmi, Director of Service of Garuda Indonesia. “We focus very strongly on providing a very high quality service through “Garuda Indonesia Experience” which deeply rooted in the rich traditions of our national culture. There is no question that the very best modern flying experience must include inflight connectivity and that the connectivity, like all our services, needs to be the same high level wherever we fly: that is a key reason why we chose OnAir. We are very pleased to be leading the way by being one of the first airlines in the region to provide these services.”

OnAir is the world’s leading provider of inflight connectivity. It is the only company able to offer consistent global coverage because it has a unique network of regulatory authorizations from over 100 countries, including the only licence to operate in Australian airspace, and more than 350 roaming agreements with mobile network operators. Also, OnAir uses Inmarsat’s SwiftBroadband network, the only satellite technology designed for global mobility.

“Garuda Indonesia is a very ambitious airline seeking to stay at the front of the pack by being an early adopter of inflight connectivity,” said Ian Dawkins, OnAir CEO.

“We have now reached the point whereby inflight connectivity is a must-have service across the world. In 2014, we expect to see acceleration in interest from airlines, the number of contracts we sign and, most importantly, deployment like today’s service launch with Garuda Indonesia.”

OnAir is the only provider operating the joint Wi-Fi and mobile phone service. It is flying with a wide range of airlines in Asia, the Middle East, Africa, Europe and South America. In total, 20 airlines operate OnAir connectivity, more than any other inflight connectivity provider.