Seoul | May 30, 2018–Incheon International Airport has deployed SITA’s award-winning self-service bag drop technology at its new Terminal 2, effectively serving the influx of visitors to the recent Winter Olympics and in preparation for the 100 million passengers projected by 2030. Drop&Fly simplifies the bag drop process, cutting time for passengers and improving their experience. This technology also makes more efficient use of terminal capacity and ensures more accurate baggage handling.

Incheon International Airport has been named the World’s Best Airport for 12 consecutive years by the Airport Council International (ACI) and Drop&Fly has been in operation at the airport’s Terminal 1 since 2016. Today, 48 Drop&Fly units (14 at T1 and 34 at T2) are available to passengers with 30 more on the way.

Sang-il Kim, Executive Director of Smart Airport Group at Incheon International Airport said: “We want to give our passengers a fantastic experience when they travel through our airport and that means using the very best technology. Deploying SITA Drop&Fly is part of our extensive modernization program that will help ensure Incheon International remains on top of the list of the world’s best airports.”

Drop&Fly provides a safe and secure self-bag drop area. A sliding door and advanced sensors prevent tampering and the intrusion of unauthorized objects. It is fully customizable to the individual needs of the airport and is equipped with technology such as payment devices, baggage facing cameras and more. It can also provide live status and notifications on all bag drop units for ground agents, and real-time statistics to analyze trends and generate reports.

Drop&Fly won the prestigious 2017 iF Design Award: Public Product, in recognition of its state-of-the-art design and intuitive user interface.

Sumesh Patel, SITA President, Asia Pacific, said: “We know passengers want self-service options because they like having control over their journey and it saves time. Self-bag drop is a win for the airport because it makes very efficient use of the available space and makes the baggage process more accurate and efficient.”

Patel added: “With IATA projecting that routes to, from and within Asia-Pacific will see an extra 2.1 billion annual passengers by 2036, there is no doubt Incheon International Airport has exactly the right approach. As Incheon Airport consolidates its position as one of the best airports in the world, we hope to continue being a part of the airport’s success.”

Incheon International Airport had a record year in 2017, with over 60 million passengers using the airport. The introduction of Terminal 2 has increased capacity by a further 18 million passengers per year and the airport has ambitions to reach 100 million passengers by 2030.

SITA is the world leader in self bag drop with more than 55 airlines connected to SITA BagDrop at more than 40 airports worldwide.

The modular design and intuitive user interface of SITA’s bag drop unit has judges sold

Geneva | March 13, 2017– Drop&Fly, SITA’s bag-drop unit, has been awarded the prestigious 2017 iF Design Award: Public Product, in recognition of its state-of-the-art design and intuitive user interface.

Drop&Fly provides passengers with an easy-to-use interface which makes checking-in bags a convenient and pleasant experience. Its one-step self-bag drop process, which allows passengers to print their tags and check-in their bags at the same time, delivers a fast, customer-centric passenger experience. It is fully customizable to the individual needs of the airport and its hybrid functionality enables a switch from self-service to an agent-assisted mode in a matter of seconds.

The iF Design Award, recognized as a symbol of design excellence around the world, confirms SITA’s expertize in matching form and function.

Matthys Serfontein, Vice President Airports at SITA, said: “Design was fundamental to SITA’s Drop&Fly solution, delivering both operational efficiency and a great passenger experience. Our understanding of the passenger process was instrumental in building a product that is fit for purpose. The compact and modular design makes it fit seamlessly into any airport in the world.”

Unique design features of Drop&Fly include LED lights that guide passengers through the bag drop process while the ultra-low conveyor belt allows passengers with heavy bags or in a wheelchair to use the bag drop unit. The fully enclosed design features a sliding door and advanced sensors to prevent tampering for a safe and secure bag drop.

Drop&Fly is part of SITA’s broad portfolio of bag drop solutions, that ranges from one or two bag drop units to a more comprehensive approach that can transform an entire airport terminal. More than 225 units have already been installed in 40 airports and their sleek design continues to attract the attention of airport operators around the globe.