Enhanced platform unifies the travel ecosystem, bringing new revenue opportunities to airlines by focusing on the complete passenger journey.

APEX EXPO, Boston MA | September 24, 2018– Guestlogix, a leading travel technology company that inspires and delivers better journeys, has introduced new platform features that bring unification to today’s fragmented passenger experience. Built around the Traveler and Crew Experience, the new features are an industry first and offer the best of B2B and B2C travel technology, helping airlines and other travel brands streamline products and services for their customers, inflight, through destination and back home.

“The connected traveler wants a seamless, end-to-end experience regardless of what airline they fly, what airport they use or what hotel they stay at,” said Robin Hopper, President of Guestlogix. “Our platform delivers this experience to travelers and helps airlines more effectively manage revenue, loyalty and customer relationships in today’s highly fragmented travel environment.”

Winning Over the Connected Traveler 
Today’s travelers have a “what I want, when I want it” mentality – and why not, when they can hire a private car service for a few dollars, right from their mobile phones, or take a trip around the world on a low-cost carrier. But most traditional travel merchandising platforms lack the crucial element of customer-centricity, even as airlines want to position their passenger-facing apps as delivery mechanisms for convenience and delight.

Airlines and other travel brands need a new solution to meet their customers’ expectations, one that provides concierge-level service to the connected traveler. This means empowering passengers to use the app anytime, anywhere and for anything – booking flights and hotels, shopping at the airport, ordering limo service upon arrival, and using their loyalty points and miles as currency.  It also means using available customer data to create personalized, localized and curated experiences.

The Guestlogix platform makes all this possible, helping airlines make sure they are “always there” for passengers pre-, during- and post-trip.

Platform Features and Capabilities
With a Traveler and Crew Experience app and robust backend tools for retail success, personalization and campaign management, the enhanced Guestlogix platform comes with everything an airline could possibly need to captivate today’s connected traveler and deliver better journeys.

The platform’s features and capabilities include:

• Traveler and Crew Experience app for inflight sales and beyond
• Inflight and travel retail solutions for sales and fulfillment in the air and on the ground
• Travel analytics helping airlines get to know the individual behind the booking
• Personalization and campaign management tools for smarter campaigns and customized offers

“The connected traveler is the future not only for our product roadmap but for the travel industry as a whole,” said Robin Hopper. “We can help airlines get to where they need to be as retailers throughout the travel journey, while making their customers happier with personalization and experience curation.”

For more information about the company’s travel platform or to speak with Guestlogix President Robin Hopper, please contact Vanessa Horwell at +1.305.749.5342 x 232 or vhorwell@thinkinkpr.com.

Guestlogix, Creating Solutions for Better Journeys
Guestlogix builds travel technologies that inspire and deliver better journeys. The company was founded over 10 years ago, helping airlines around the world transform the way travellers purchased onboard. Today, Guestlogix provides a comprehensive platform that connects the entire travel ecosystem, giving passengers and crew a go-to app to enhance travel and airlines significant new revenue streams and loyalty opportunities inflight, through destination and back home. The Guestlogix head office is located in Toronto, Canada with skilled teams in the USA and UK who empower over 25 airline and transportation customers across the globe. Visit www.guestlogix.comto learn more.

Russian airline chooses several products from Lufthansa Systems to optimize its flight operations and navigation

Raunheim | November 29, 2017– Lufthansa Systems today announced that Russian airline Ural Airlines will optimize its flight operations and navigation processes using several IT solutions from Lufthansa Systems. The two companies recently signed a long-term contract to this effect. Ural Airlines has opted for NetLine products for schedule management (NetLine/Sched), crew management (NetLine/Crew) and flight operations control (NetLine/Ops ++). Additionally, the carrier will plan its flight operations with the Lido/Flight 4D flight planning solution.

“Although this is our first cooperation with Lufthansa Systems, we already have a long and good relationship with Lufthansa Technik and Lufthansa Consulting. We therefore have great confidence in the Lufthansa Group and we look forward to our new IT project,” said Sergei Skuratov, General Director at Ural Airlines. “We believe that we can further optimize our flight operations with these NetLine and Lido products.”

NetLine/Sched covers all processes for medium- to short-term flight scheduling.NetLine/Ops ++ monitors Ural Airlines’ flight operations. With this solution, the airline can avoid and manage disruptions and significantly reduce delay costs. NetLine/Crew supports Ural Airlines in the full crew management process from planning to crew assignment and tracking. The NetLine products are fully integrated, which allows close synchronization between scheduling and crew planning, as well as flight operations and crew tracking. Using the NetLine products will enable Ural Airlines to schedule flights more precisely, deploy crews more efficiently, respond more quickly to irregularities and thus improve on-time performance and lower costs.

Lido/Flight 4D calculates the most suitable route for each flight based on all flight-related data, weather conditions and the current airspace situation including any restrictions. It enables Ural Airlines to optimize its route planning in terms of flying time, costs and fuel consumption.

“We are very happy to welcome Ural Airlines as our new customer. After implementing the new IT solutions, Ural Airlines will benefit from greater efficiency and lower costs,” said Genaro Zarazua, VP Sales EMEA. “With the different solutions in use, they will also benefit from the integration between Lido/Flight 4D and the NetLine suite so that everyone involved in flight operations has the same information at hand.”

Ural Airlines is one of the largest dynamically developing airlines and takes the 4th place in the rating of Russian air carriers. The geography of flights contains more than 250 destinations. Today the carrier operates 43 aircraft of Airbus families (23 A320, 13 A321 and 7 A319).

• 20 year demand for cabin crew tops 800,000

Oshkosh, Wisconsin | July 25, 2016– Boeing (NYSE: BA) released its 2016 Pilot and Technician Outlook today at EAA AirVenture Oshkosh and projects a demand for nearly 1.5 million pilots and technicians over the next 20 years.

In its seventh year, the outlook is a respected industry study which forecasts the 20 year demand for crews to support the world’s growing commercial airplane fleet. New this year is a look at cabin crew demand.

Boeing forecasts that between 2016 and 2035, the world’s commercial aviation industry will require approximately:

617,000 new commercial airline pilots
679,000 new commercial airline maintenance technicians
814,000 new cabin crew
The 2016 outlook shows a growth of 10.5 percent for pilots over the 2015 outlook and 11.3 percent for maintenance technicians. New pilot demand is primarily driven by new airplane deliveries and fleet mix, while new technician demand is primarily driven by fleet growth.

“The Pilot and Technician Outlook has become a resource for the industry to determine demand for successful airline operations” said Sherry Carbary, vice president, Boeing Flight Services. “Cabin crew are an integral part of operating an airline, and while Boeing does not train cabin crew like pilots and technicians, we believe the industry can use these numbers for planning purposes.”

The outlook represents a global requirement for about 31,000 new pilots, 35,000 new technicians and 40,000 cabin crew annually. Projected demand for new pilots, technicians and cabin crew by global region for the next 20 years is approximately:

The Asia-Pacific region comprises 40 percent of the global need due to the growth in the single-aisle market which is driven by low-cost carriers, whileNorth America is the result of new markets opening in Cuba and Mexico, and demand in Europe has increased as a response to a strong intra-European Union market.