SITA provides self-service gates for bar-coded boarding passes at Fortaleza and Porto Alegre

Rio de Janeiro | February 13, 2020–Fraport Brasil has installed SITA’s passenger processing technology at the two airports it manages in Brazil, Fortaleza Airport (FOR) and Porto Alegre Airport (POA). New self-service gates provide passengers with automated entry to the security checking area with a simple scan of their boarding pass. This will reduce queues and make the process four times as efficient.

Andreea Pal, CEO of Fraport Brasil, said: “A significant part of our remit is to invest in infrastructure to transform the passenger experience and make operations highly efficient at these two airports. To do that, we need to provide automation at as many touchpoints as possible, which is why we have installed these gates that read bar-coded boarding passes.”

Fraport Brasil has implemented a total of 26 SITA self-service gates: 14 at Fortaleza Airport (FOR) and 12 at Porto Alegre Airport (POA).

Andreea continued: “We selected SITA because we know that using their technology allows us to process four times as many passengers to access the security checkpoint. This will significantly improve the passenger experience.”

SITA’s solution enables secure checks against the airport systems and manages the integration of third-party hardware and SITA’s software with the existing airport IT infrastructure.

Elbson Quadros, SITA Vice President, Latin America, said: “There is absolutely no question that passengers want automation because it makes their journey through the airport much smoother. And because it takes away the need for manual checks at every stage of the journey, it is both more accurate and makes more efficient use of the airport’s resources, from staff to real estate.”

SITA is the leading provider of airport technology in Latin America, covering all areas, including passenger processing, airport operations, baggage, border management, and aircraft communications. The combination of all these technologies drives efficiencies for airports, airlines, government agencies, ground handlers, and, most importantly, passengers.

A leading global airport manager, Fraport AG is active at some 30 airports around the world, including its home-base Frankfurt Airport (FRA). Serving more than 70 million passengers in 2019, FRA is Germany’s largest airport and one of the most important hubs in the international air transportation system. At the beginning of 2018, Fraport Brasil commenced its concessions to manage and develop Fortaleza and Porto Alegre airports for 30 years and 25 years, respectively.

Reaffirms Gogo’s Third-Party Revenue Strategy with Airline Partners

Chicago | September 4, 2018– Gogo Inc. (NASDAQ: GOGO), the leading global provider of broadband connectivity products and services for aviation, announced today a partnership with Brazilian mobile provider TIM, to offer discounted Wi-Fi to their PRA MIM Elite Black customers on Brazilian carrier, GOL Linhas Aéreas.

TIM PRA MIM, TIM’s loyalty program, gives elite members of their post-paid mobile plan benefits from partner companies. This benefit will be live starting September 3 and runs through Oct. 3and offers TIM’s most loyal customers a 30 percent discount on Wi-Fi passes on the airline. GOL will offer this promotion on all Gogo 2Ku equipped aircraft.

“Airline passengers comprise a captive audience for global brands. They are highly sought after by third-party brand partners like TIM, who want to engage with them,” says John Wade, Gogo’s president of commercial aviation. “Driving passenger satisfaction through free or discounted Gogo inflight connectivity is a win/win for our airline partners and for Gogo.”

São Paulo | August 21, 2018– Satcom Direct Brazil, the regional headquarters for business aviation connectivity, software and hardware provider SD, appointed São Paulo-based Avionics Services as the first SD hardware dealer and installer in Latin America during LABACE 2018. The deal gives Latin American business jet owners and operators a single, local, source for purchasing, installing and supporting SD equipment for executive aircraft and rotary machines. SD customers operating in and around Latin America also benefit from enhanced customer support as immediate access to full SD hardware maintenance and installation expertise is now available through Avionics Services.

Latin America is a growing market for SD, and as the range of products and services continues to expand the need for local installation partners and dealers is significant. “It is essential for our clients that they can easily call on reliable, responsive, experienced technicians, that literally speak their language,” said SD Brazil Managing Director, Ewerton Libaino. “We have customers using and needing a range of connectivity, from basic data link services through to Inmarsat’s high-speed Jet ConneX technology, and we want to ensure a seamless purchasing, installation and maintenance experience for them. Avionics Services provides us with that solution.”

“It really is a milestone for us to work with SD to provide improved business aviation connectivity options in Latin America. It heralds a new era as regional owners and operators will now have the confidence to install these complex systems, knowing they have a local business with extensive avionics experience to support them. We are excited for the possibilities,” says João Vernini Filho, Sales and Marketing Director, Avionics Services.

During LABACE the SD team promoted the new arrangement, along with its full product and service portfolio including the latest enhancements to its digital flight operations platform SD Pro®.  A new Advanced Connectivity module enables users to generate a predictive connectivity map for each flight which graphically highlights network coverage, and any associated issues along the route.  The feature aims to prevent loss of connectivity as it highlights dead zones and regional areas where data may be at threat from intrusion.

The latest SD Pro Threat Monitoring module upgrade gives flight departments more visibility into the types of threats identified, as well as the ability to view and sort threats by category. Data analysis enables flight departments to make better informed connectivity decisions about user behaviors and security policies and stay ahead of any potential vulnerabilities. Combined with SD hardware, SD Pro gives users more insight and control over onboard connectivity and how it is functioning.

“As connectivity becomes increasingly important we are innovating and adding new products to our suite of services. Our enhanced SD Pro technology, the signing of the new Avionics Services agreement, and our growing local-language training portfolio adds real value for our local customers and represents a strengthening SD presence in the region. It exemplifies our commitment to giving the best customer connectivity experience in Latin America,”  concludes Libaino.