Inmarsat’s GX Aviation selected to arrive in Latin America in association with Avianca, strengthening the airline’s leadership in digitalization of in-flight services

Bogota and London | June 22, 2017– Avianca and Inmarsat today announced the signing of an agreement that will allow travelers to enjoy the most advanced broadband technology onboard its aircraft.

With this project, Avianca becomes the first airline in Latin America to make its aircraft available for the provision of GX Aviation, the new and advanced solution developed by Inmarsat to offer Wi-Fi to passengers and cabin crew during flights.

GX Aviation is the first in-flight broadband solution from one operator with reliable and high-speed global coverage from a single operator, allowing Avianca’s passengers to browse the internet, stream videos, check social media and more during flights. A new in-flight connectivity experience that’s in a class of its own.

GX Aviation will initially be available to all Avianca passengers on approximately 125 Airbus A320, A330 and Boeing 787 aircraft, with the potential for additional aircraft to be provisioned at a later date. Avianca’s GX-equipped aircraft are currently expected to be rolled out starting at the end of the year.

Hernan Rincon, Chief Executive Officer of Avianca, said: “Today, technology is one of Avianca’s fundamental pillars. Therefore, and to allow our travelers to be always connected, we have signed an agreement that will enable us to continue advancing in our digital transformation with the support of Inmarsat.”

Leo Mondale, President of Inmarsat Aviation, said: “GX Aviation is now live as the most advanced in-flight connectivity solution in the world. It has been specifically designed from the ground up as a seamless and robust service for airlines and their passengers, overcoming the shortcomings of traditional in-flight internet providers. The rapid uptake from airlines is evidence of the market’s confidence, with launch customers signed in key regions such as Europe, the Middle East, Asia Pacific, Australasia and now, Latin America.”

He added: “Avianca understands that its passengers and cabin crew today expect a consistent, reliable and fast in-flight broadband service wherever they fly. GX Aviation is also scalable with the high growth expected in Latin America over the next decade.”

  • SchedConnect contract extended for another five years

Raunheim, Germany | November 24, 2016– Lufthansa Systems today announced that Avianca Holdings will continue to manage its codeshare connections with SchedConnect. This solution from Lufthansa Systems flexibly adapts the management of codeshare flights to schedule changes and offers a high degree of automation. This enables Avianca to optimize its codeshare management while reducing costs and enhancing its competitiveness. The company recently signed a five-year contract extension for the solution.

“Even though we are pleased with the Lufthansa Systems numerous products we are using already, we evaluated the codeshare management solutions of several IT providers. Especially the concept of having a system with central flight repository and real time schedule synchronization in Avianca’s airline group leads to essential benefits for us. The comprehensive codeshare management features, the high automation and synchronization of schedules within the Star Alliance airlines and beyond is a great unique selling proposition (USP) of Lufthansa Systems’ SchedConnect solution,” said Eduardo Asmar, Senior Vice President Strategy and Network at Avianca Holdings. “We expect this to deliver significant cost savings as well as additional revenues.”

SchedConnect offers a high level of automation by receiving and sending schedule data of over 150 airlines worldwide and calculating the optimal codeshare connections for the current customer schedules on a daily basis. Each and every month, five million codeshare connections on average are calculated using SchedConnect. If a minimum connecting time cannot be ensured due to a schedule change or if a partner flight is canceled, SchedConnect assigns the marketing flight number to another suitable connecting flight operated by the partner. Changes are sent through the reservation systems to travel agents and customers as well as to the operations and passenger-related systems of the airlines involved.

Avianca Holdings and Lufthansa Systems have been commercial partners since 2004. “Avianca Holdings already uses several products from our NetLine suite as well as ProfitLine/Price and Lido/Flight. Additional solutions like NetLine/Ops and NetLine/Crew are currently being implemented,” said Greg Cork, Senior Vice President Regional Management Americas at Lufthansa Systems. “By renewing this contract, we are further expanding our long-standing partnership with a strategically important customer.”

Based in Panama, Avianca Holdings is the parent group of Avianca Colombia and the TACA Group, which in turn includes regional carriers Lacsa – Costa Rica, TACA International – El Salvador, Aviateca – Guatemala, TACA de Honduras and TACA Peru. Other group airlines include Aerogal – Ecuador and Avianca Cargo. The Avianca Holdings airlines specialize in air cargo and passenger transport and operate a combined fleet of 155 aircraft. Overall, the subsidiary airlines serve 100 direct destinations in 26 countries in North, Central and South America. Avianca Holdings is a Star Alliance member, which enables it to offer its passengers connections to more than 1,300 airports in 192 countries worldwide.

Los Angeles | May 20, 2015– Global Eagle Entertainment Inc. (“GEE”) (Nasdaq:ENT), a market-leading media and connectivity provider to the travel industry, today announced that it has been selected by Avianca Holdings to provide the in-flight entertainment service onboard its subsidiary airlines.

The agreement, underscores GEE’s strong foothold in the Latin American market. Currently, GEE provides IFE content and software solutions to over a dozen airlines in the region.Through this long-term agreement, GEE will provide a variety of international and regional inflight entertainment (IFE), including movies, TV programming and audio, to Avianca’s fleet of 168+ aircraft. The agreement will also be extended to provide content services on the 33+ A320neo aircraft that the airlines recently committed on order from Airbus. In addition, GEE will also provide content technical services to the airlines.

“We’re delighted to be selected as the content service provider across Avianca’s entire fleet,” explained Amir Samnani, Senior Vice President of Content at GEE. “Latin America is an important market for GEE, as it is one of the fastest growing regions in the world. Our agreement with Avianca highlights our commitment to meeting the needs of our global customers through our regional presence and expertise.”

Avianca’s CEO, Fabio Villegas, said: “The alliance with GEE will allow Avianca travelers to enjoy a new onboard experience, with a wide offer of high quality content that will make our flights much more enjoyable. Its experience and knowledge in IFE systems for commercial airlines make GEE, without a doubt, the ideal partner for Avianca.