Las Vegas, NV | January 23, 2014– Allegiant Systems is pleased to announce the newest FlyDesk Cabin application: ePIL (electronic passenger information list). The ePIL application is an iPad-based Customer Relationship Management (CRM) program that provides Cabin Crew with passenger information ­ including seat assignments, special service requests (SSRs), meal preferences, loyalty program status, history of past on-board purchases, etc. The ePIL application can be fully integrated into the carrier¹s Departure Control System, providing Flight Crew with the most up-to-date, real-time passenger information available.

³An important element in creating brand loyalty (especially in an industry as driven by price as the airline industry) is making customers feel special and valued,² said Brian Mooney, CEO of Allegiant Systems. ³The ePIL application makes this possible by providing Cabin Crew with all important passenger information on a single tablet, enabling exceptional, personalized service for every passenger.

Using the ePIL application, Cabin Crew will be aware of any passenger pre-orders and can offer passengers the option to pay for their purchases with loyalty points. The ePIL application also allows crew to offer on-board upgrades integrated into the airline¹s reservation system. Most importantly, the ePIL application enables the crew to be aware of each passenger¹s preferences and act proactively to accommodate them. For example, if a flight is delayed and passengers are going to miss their connecting flights, using the ePIL application on a connected aircraft, Cabin Crew will be able to advise affected passengers that the airline has changed their booking to ensure that they can take the next available flight.

The ePIL application can also be useful as a predictive demand tool, as it can help Cabin Crew determine which products are most popular on each route to enable more accurate order management. Having more of the products that passengers want to purchase will lead to a decrease in waste and an increase in ancillary revenue earnings for the airline.

The ePIL application can be fully integrated into the same iPad that houses the other FlyDesk Cabin applications, making it simple to collect customer data across multiple touch-points. For example, the ePIL application can be integrated with the FlyDesk Cabin Buy-on-Board application, allowing inflight retail purchases to be made directly from the ePIL passenger screen and which will remain linked to the passenger¹s personal profile for reference on future flights.

For more information about the FlyDesk Cabin ePIL application or to arrange an interview, please contact Jennifer Nagy at or +1.647.867.0093.

Las Vegas, NV | July 29, 2013– Allegiant Systems is pleased to announce the appointment of new interim CEO, Brian C. Mooney, who began his new role in the company in early June 2013. Another new addition is Ultan O¹Brien, former Sales & Marketing Director at Retail inMotion (RiM), who will be joining the Allegiant Systems team as Sales, Marketing & Product Consultant starting in August 2013.

Brian Mooney replaces former CEO Andrew Kemmetmueller, who left the company in June. Mooney¹s 12 years of experience in aviation technology and 15 years of management experience make him an ideal candidate for the new position. Prior to joining the Allegiant Systems team in 2011, Mooney held management positions in various aviation companies, including America West Airlines, Atlantic Coast Airlines/ACJet, Independence Air, Lynx Aviation (DBA Frontier Airlines), ARINC, USAirways and AvIntel.

Ultan O¹Brien, who will be joining the Allegiant Systems team on August 1, 2013, has extensive sales experience, most recently with aviation technology company Retail inMotion (RiM). In his role at RiM, O¹Brien oversaw the company¹s sales and marketing team and was responsible for creating new business opportunities for the company¹s aviation retail technology. He was also extensively involved in the concept, design, development and delivery of various onboard technologies, giving O¹Brien a strong understanding of the onboard technology needs of global airlines.

Allegiant Systems¹ strategic direction remains consistent; the company will continue to offer its revolutionary iPad-based FlyDesk solution, as well as the FlyDesk Cabin (including the digitization of reports and manuals, and buy-on-board) and FlyDesk EFB apps, to airlines of all sizes looking for an efficient and cost-effective automation solution.

In last week’s edition of IFExpress we trumped up the Passenger Experience Conference, Day 1 event in Hamburg. We noted how good it was and since the folks at Reed Exhibitions have already sent out a questionnaire to improve next year’s event, IFExpress believes it will only get better. There was a lot of change in the air at AIX, and as you can imagine it was all about wireless connectivity – in cabin Wi-Fi, satcom connections, and linking various parts of the plane/crew with 802.11. This year we thought we would follow the trends for our readers and provide a bit of a technology lookout. Remember: technology leads, products follow.

“The iPad has/is changing all things EFB. The iPad has made it possible for airlines to make a cost justification to move forward with their EFB programs. Our eCabin software replaces the ream of paper that Pursers have to carry around during flight, again, all on the iPad!” – David Abbott, Ultramain Systems

And speaking of iPads, we found them at every booth, most being used in place of IFE or as crew communication platforms. One booth even had 100 iPad demonstrators! Recent tech announcements we have seen have predicted the drop in laptop sales (or at least a slow down) and this portends the mobile future we all have in front of us. And yes, the phone universe is in there too but for the plane, vendors showed us iPads. Interestingly, few (almost none) were Android tablets but that will probably change as their price drops faster than iOS devices, but it looks like the Apple fire-walled OS has a few advantages in the airplane.

A couple of the best crew applications we saw were on an iPad by Allegiant Systems. Two products you should look up FlyDesk EFB and FlyDesk Cabin. Their stunning graphics made this device a stand out. Industry long-timer, Ramsey Nuwar, Business Development, told us that these solutions were going to change the cabin and flight deck. Here are a couple images of the FlyDesk product and an in-cabin use.

“As a managed tablet platform provider, we see a profound opportunity to utilize connectivity when available on the aircraft.  Operational applications certainly push the case towards fleet-wide installation, but won’t meet the business case needs alone.  However, with low-bandwidth demands, operational requirements are more suited to a mélange of connections, meaning airlines could customize connectivity to each aircraft type if so desired.” Ramsey Newar – Allegiant Systems

The Aircraft Interiors Expo was a great success for the Swiss media company, Ocleen. Their booth attracted a lot of visitors during the show because of their claim of free IFE systems via advertising supported hardware. Airlines can install a server-based network on their aircraft or get a cloud-based system with no fixed infrastructure. Looking at short haul applications, the company provides free tablet computers that are distributed by the crew. Expecting an order soon, Ocleen features Android devices which are price competitive with iOS units.

“The airlines primarily have a demand for the solution on short and mid-haul flights. They rarely have an Inflight-Entertainment-System installed on these routes as the costs have been prohibitive to date. We are providing a new direction, requiring no payment for and carrying the entire investment for the client. As a result, several airlines are obviously very interested in our solution. We had 40 to 50 meetings a day at the show,”  – Klaus Knappe, Ocleen

On the IFEC server side, TriaGnoSys has released AeroConneX+. The small unit is targeted, at least initially, for the business jet market. Working with VT Miltope, the unit offers a complete IFEC package – data, Internet, voice, and aero BTS. From an entertainment point of view, the new small box uses VOD streaming and can serve, with the appropriate number of WAPS, an amazing 300 passengers! Axel has a customer and the first install will be later this year he told IFExpress. The software resides on the “One-Box-Wonder” server but, boy can it do so much more! Using GSM technology, very high quality en route weather data is available as are Pireps. The word from the TriaGnoSys team is – “Pilots love it!”

Heard and Seen at AIX:

Gene Connelly was recently named Senior Vice President of Global Sales and Support for Panasonic Avionics Corporation – send him a congratulations! And by the way, check out the new Panasonic Avionics website.

We met a very nice young man from the New York area – Tyler Erdman whose new company- Tablet IFE LLC – is a business jet tablet start-up. You can reach him at Send him some business!

Bet you have never seen 100 iPads operating from one server… Plan B Media showed us that it can be done!

And lastly, if you have never gone to the catering side of the AIX show, you are missing some great companies who offering their wares to airlines. Little did we-who-travel-coach know that the world of airline food and drink possibilities can be so incredible. Next year, take an hour to see what you have been missing in Business Class!

Las Vegas, NV | April 10, 2013– Today, Allegiant Systems announced the formation of a strategic partnership with Global Eagle Entertainment Inc. The companies will work together to expand their technology offerings with the goal of improving the infrastructure supporting a superior in-flight entertainment experience.

Global Eagle¹s subsidiary companies will leverage Allegiant Systems¹ more than 70 combined years of airline operations, consulting and technology development experience, as well as the FlyDesk mobile solutions platform, to further strengthen the company¹s integrated Buy-on-Board cabin initiatives.

³Global Eagle is a perfect addition to the current ownership. The company¹s strong content management and communications experience will help us tremendously as we continue to roll out our solutions to the airline industry,² said Allegiant Systems¹ CEO, Andrew Kemmetmueller. ³We are excited to see how the combination of mobile operations, IFE, and communications will improve airlines¹ operational processes and travelers¹ in-flight experience.²

³This alliance reflects our focus on maximizing our leadership position in the aviation technology industry,² said John LaValle, CEO of Global Eagle Entertainment. ³It allows us to expand the services we offer to our airline partners, while creating additional ways to monetize our investments in our content and connectivity platforms.²

The two companies have already begun coordinating FlyDesk technology and on-board operational tools with Row 44 connectivity.

For more information about the partnership with Global Eagle Entertainment Inc. or to arrange an interview, please contact Jennifer Nagy at or +1.647.867.0093. For more information about Allegiant Systems, please visit

Las Vegas, NV | December 5, 2012– Allegiant Air, as well as three other international airlines, have begun operational trials of Allegiant Systems¹ FlyDesk Cabin solution, which digitizes manuals, automates reporting and offers secure communication tools using Apple iPad® hardware. Using more than 200 iPads at the four airlines, FlyDesk Cabin creates a ³paperless² operation, cutting back on unnecessary weight, facilitates accuracy of manuals and improves efficiency, while decreasing operational costs.

The four-week trial began on December 3 and will help define the operational benefits that mobile technology brings to the airlines¹ cabin crew members. Crew members at each airline are using the advanced paperless workspace function of FlyDesk Cabin to improve customer service and productivity, while streamlining operational processes and increasing revenue opportunities.

²These trials mark a new world in cabin crew mobility and operations,² said Andrew Kemmetmueller, CEO of Allegiant Systems. ³FlyDesk provides airlines with an opportunity to take advantage of tablet hardware in the hands of their in-flight crew, who are often the least-connected airline staff.²

The trial, which includes airlines in Europe and Central America, includes the advanced use of digital manuals and has demonstrated the multi-lingual capacity of the system. As part of the trial service, Allegiant Systems has also included training, hardware logistics and ongoing support services to the airlines.

In addition to the reporting and paperless functionality of FlyDesk Cabin, Allegiant Air also launched a new, integrated FlyDesk Buy-on-Board application, which allows the cabin crew to use the same iPad to process onboard customer purchases.

The initial hardware deployment and training has been completed successfully and thus far, the response from in-flight crews at all four airlines has been positive. The trial continues until the end of 2012, at which time the full results of the trials will be available.

FlyDesk Cabin is the first of several flyServices offered within the FlyDesk mobile platform by Allegiant Systems, all of which will offer increased efficiency for airlines, with faster deployment, effortless scaling and continuous support.

For more information about the new FlyDesk solution, the airline trials or to speak with a representative at Allegiant Systems, please contact Jennifer Nagy at or 1.647.867.0093. For more information about Allegiant Systems and FlyDesk, please visit

Las Vegas, NV | November 26, 2012– Over the past five years, the airline industry has undergone a huge transformation – both in operations and revenue model – with airlines looking for ways to cut costs, improve profitability and efficiency. Today, Allegiant Systems Inc. announces the launch of FlyDesk, a cloud-based, enterprise software solution for airlines that automates in-flight processes, increases revenue opportunities and improves the customer experience, without increasing costs.

In recent years, iPads have been integrated for testing into the US operations of Alaska, American and United, with approximately 30,000 pilots already using the technology in-flight. FlyDesk is the first turnkey solution that offers both the software and hardware necessary to help airlines solve complex automation projects using iPad tablet technology.

“Cabin service automation is one of the most difficult areas to accomplish effectively and affordably, said Joe Ayson, Director of Marketing & Corporate Development at Allegiant Systems. “With the recent regulatory approval of tablet technology in aviation and its proven effectiveness as a tool to cut costs and improve productivity, FlyDesk enables airlines to secure a mobile solution, without a large capitol investment.”

Initially, FlyDesk supports airline cabin crew operations through FlyDesk Cabin, which digitizes manuals, automates reporting and offers secure e-mail services. FlyDesk Cabin was designed to meet the specific needs of airlines and creates a “paperless” operation, cutting back on onboard weight, easier updates and improve fuel economy and costs. Four airlines are implementing the FlyDesk Cabin solution fleet-wide beginning in December 2012.

“We understand the difficulty in supporting a fully mobile automated system for the cabin crew,” said Andrew Kemmetmueller, CEO of Allegiant Systems. “Using FlyDesk Cabin, airlines will be able to keep cabin crews connected, devices secure and up-to-date, no matter where they are in the world.”

This is the first of several flyServices to be announced by Allegiant Systems, all of which will offer increased revenue opportunities for airlines, with faster deployment, effortless scaling and continuous support.

For more information about FlyDesk or to arrange an interview to discuss the effect that the solution will have on the airline industry, please contact Jennifer Nagy at 1.647.867.0093 or For more information about Allegiant Systems and FlyDesk, please visit