SAFRAN

Safran Passenger Innovations, ThinKom Solutions, Inc. (ThinKom) and Astronics Connectivity Systems and Certifications (Astronics), today announced agreements to provide next-generation Ka-band aero satellite terminals. Safran Passenger Innovations is embarking down a path of providing the next evolution in Inflight Connectivity (IFC) terminal solution to the market, one that allows airlines to have flexibility when it comes to choosing a service provider.

Under the agreements, ThinKom will supply its ThinAir® Ka2517 phased-array aero satellite antennas for Safran Passenger Innovations’ Ka-band commercial IFC terminal in both retrofit and linefit installations. Safran Passenger Innovations is an authorized terminal integrator for the next generation of aero broadband services across multiple providers and a key supplier for connectivity solutions to Airbus. The ThinKom antenna will be packaged with a newly designed adapter plate, installation kit and in-cabin connectivity solution.

Astronics has been selected to deliver its new Dual-modem Modem Manager (Modman) and a new Outside Aircraft Equipment (OAE) support structure. The Modman integrates multiple third-party aero modem cards in a 4MCU enclosure. The launch version of the Modman will include the iDirect iQ800 modem with multiple additional configurations available to provide flexibility for Safran Passenger Innovations and Airbus customers. The OAE installation kit is comprised of a radome, adapter plate, skirt and associated wiring to complement ThinKom’s antenna with a simplified installation design and novel use of quick disconnect fittings to improve serviceability.

Safran Passenger Innovations selected the ThinKom Variable Inclination Continuous Transverse Stub (VICTS) antennas based on their unmatched record of reliability and performance. VICTS antennas have over 28 million accrued operational hours of service on more than 1,600 commercial aircraft. ThinKom’s phased-array antennas provide industry-leading spectral efficiency that is two to eight times higher than other competing designs. The VICTS antennas also offer the beam agility needed to switch seamlessly between geostationary (GEO) and non-geostationary (NGSO) satellite constellations. The low-profile design minimizes drag and maximizes fuel economy, and the low power consumption results in very little heat generation inside the radome, enabling uninterrupted gate-to-gate operation even with full solar loading in hot climates.

“Our partnership with ThinKom and Astronics strongly supports SPI’s connectivity vision and supports our continued growth in the IFC market. The Ka2517 antenna solution, along with a MODMAN that supports multiple modem providers, are key pieces in supporting our customers and providing them with the best systems available today, and for the future” said John Andrews, Safran’s VP, Connectivity.

More From Safran

Safran is a major supplier for ITA Airways’ new cabins. ITA Airways, the new Italian flag carrier, has kicked off a vast program to revamp the interiors of its fleet, comprising Airbus A220, A319ceo, A320neo/ceo, A321neo and A330neo jetliners.

Safran Seats will provide all economy and premium economy class seats for this new fleet. The company worked intensively to give these seats a premium look, especially by using Italian fabrics and leather.

Safran Cabin is also a fleet supplier, especially the exceptionally comfortable cargo bay rest areas for flight crews.

Safran Cabin also offers galleys, cooking equipment and food and beverage carts to ensure top-flight service quality.

Safran Passenger Innovations was also selected by ITA Airways to provide in-flight entertainment and connectivity systems: RAVE wireless for a dozen Airbus A320neo twinjets, and RAVE Centric for nine Airbus A321neo and 17 Airbus A330neo jetliners.

“Safran is very proud of its selection to outfit ITA Airways’ new interiors with a wide range of seats and galley equipment, which enhance the interior design, comfort and service quality,” said Olivier Andriès, Chief Executive Officer of Safran. “Our aircraft interior staff have developed an integrated cabin and seat solution, reflecting the excellence of this new airline.”


Airbus

Airbus has launched Airspace Link HBCplus, its new flexible satellite connectivity solution that will be offered as an SFE line-fit catalogue option and also for retrofit on all Airbus programs. HBCplus, which initially encompasses Ka-band services, will enable airlines to connect to a choice of Managed Service Providers (MSPs) via a new certified terminal and radome built as part of the aircraft. In the future it is planned to extend HBCplus to include MSPs which offer Ku-band services.

Andreì Schneider, Airbus VP Cabin & Cargo Program said: “We are excited to offer airlines a new connectivity service solution that will provide improved speed and reliability for passenger experience and more flexibility. Together with our leading industry partners we are pleased to enable future connectivity business opportunities in the context of the Airspace Link open ecosystem.”

To this end Airbus has selected connectivity satcom leader Inmarsat as the first MSP, contributing its GX Aviation inflight broadband solution which offers reliable and seamless passenger experience with global coverage and capacity for future growth. Additional MSPs will join the HBCplus offering in due course.

Philippe Carette, President of Inmarsat Aviation, said: “We are honored that Airbus has chosen Inmarsat as the first Managed Service Provider for this transformative connectivity catalogue solution and is putting its trust in our award-winning GX Aviation service across all of its aircraft programs. Inmarsat looks forward to working closely with our partners Airbus and SPI to deliver continuous innovation for airlines and their passengers worldwide.”

Meanwhile Safran Passenger Innovations (SPI) has been selected as the terminal provider and hardware integrator of ThinKom’s proven antenna technology – targeted for Ka-band services which delivers high data throughput and reliability combined with aircraft fuel savings thanks to the antenna’s lower drag radome.

Matt Smith, CEO, Safran Passenger Innovations, said: “Safran Passenger Innovations is delighted to be selected as the equipment supplier for Airbus’ Airspace Link connectivity solution. We are excited to be a part of the next evolution in the IFC industry by providing the technology for airlines to select the connectivity services most suited to their needs. We look forward to working with Airbus and our partners on this industry-changing endeavor.”

Airspace Link HBCplus thus provides satcom based off-board connectivity for the Airspace Link open ecosystem representing an end-to-end Airbus offer. This solution, which enables the exchange of data as one seamlessly integrated aircraft system, is ideally positioned to unlock future digital services capacity and demand growth, allowing airlines to deliver a best-in-class passenger connectivity experience, in an exponentially growing market.


SITA

Skyports, a best-in-class owner and operator of vertiport infrastructure for the Advanced Air Mobility (AAM) industry, and SITA, an IT provider for the air transport industry, today announced a partnership that will see SITA provide its digital solutions at Skyports vertiport locations.

SITA technology will first be implemented at the Skyports Cergy-Pontoise vertiport testbed in Paris, planned for completion in September 2022 to demonstrate the full passenger journey, from arrival at the vertiport terminal to eVTOL aircraft departure. The partnership aims to highlight the ease with which passengers will be able to navigate the AAM ecosystem.

SITA will apply its expertise in airport technology to the emerging AAM industry to develop bespoke biometric and vertiport technology in line with Skyports’ vision for the passenger experience. The technology being developed through the partnership will be a fundamental component of the future passenger journey through a vertiport. It will demonstrate for the first time how customers will interact with the ecosystem.

Passenger autonomy, ease, and convenience are central to the success of the industry and the widespread adoption of AAM. Through the integration of SITA’s biometric solution Smart Path, electric vertical take-off and landing (eVTOL) aircraft passengers traveling with Skyports will experience a seamless, technology-driven experience at all stages throughout the journey.

Passengers will be able to book and reserve flights on eVTOL aircraft via a mobile app powered by SITA’s biometric capabilities. Upon arrival at the Skyports vertiport, SITA face pods will be used to identify and verify passengers.

Duncan Walker, CEO of Skyports, said: “Advanced Air Mobility has presented an opportunity to reimagine the entire travel experience, from the vehicles we use and energy sources we rely on, right down to the way passengers book and check-in to flights. We are partnering with SITA to move into this next crucial stage in the planning and development of the AAM industry – defining the experience for end-users. Everything we do at Skyports is underpinned by the belief that there is a faster, smarter, more streamlined way to travel. Our work with SITA will demonstrate how that translates to the passenger journey.”

AAM aircraft will provide a cost-effective and quicker alternative to traditional rail or land transport links. Walker added: “However, to make AAM work, there needs to be a demonstrable benefit to the end-user. Hence the passenger experience is fundamental to our success.”

Much of the magic in streamlining the passenger journey occurs behind the scenes. SITA will provide an automated scheduling solution to support Skyports’ airside operations. So, once a passenger requests a booking, a flight slot will automatically be secured at both departure and destination, ensuring the aircraft is operationally ready and waiting when the passenger arrives. It will also ensure that all the resources needed to support that flight are in place to ensure an on-time departure.

Sergio Colella, President of Europe at SITA, said: “With Skyports, we have the potential to use existing airport technology to totally redesign the passenger journey, with a light-touch process using just your mobile or facial biometric to complete the various steps in the journey. Together we will also work with existing airports to support Advanced Air Mobility solutions in the future.”

Skyports will, in the coming months, begin passenger experience trials at its Cergy-Pontoise vertiport testbed facility, Europe’s first operational testing site for AAM, which is being developed in partnership with Groupe ADP. The implementation of SITA’s innovative technology will be a focal point of the testing.


Anuvu

Anuvu, the leading provider of high-speed connectivity and entertainment solutions for demanding worldwide mobility markets, has won a Crystal Cabin Award for its newly-launched connectivity solution, Dedicated Space™ in the IFEC and Digital Services category. The industry-leading innovation addresses today’s connectivity challenges and meets rapidly evolving consumer demand for more consistent and stable inflight internet experiences, maximizing the bandwidth performance of existing connectivity networks.

Designed by Anuvu exclusively for mobility customers, Dedicated Space merges state-of-art modem technology with an AI-driven dynamic Network Management System (NMS) to optimize network performance. The benefits include reduced satellite handover times to under one second, significantly faster than any existing connectivity satellite provider today, as well as increased upload performance up to five-fold and reduced latency overall.

The technology is already operating today on certain Southwest Airlines flights, enabling the airline to provide, for the first time, a truly uninterrupted connectivity experience for passengers and eliminate critical overhead costs associated with the provision of inflight satellite internet.

“The way we use the internet has changed. Passengers demand more stable, higher-performing internet service when traveling. While we are on the cusp of a future of new networks, Dedicated Space is available today to solve for what passengers want right now,” said Mike Pigott, EVP Connectivity at Anuvu. “We are thrilled to win the prestigious Crystal Cabin Award in partnership with Southwest Airlines and remain committed to creating innovative solutions that bring a modern approach to inflight connectivity.”

Through Dedicated Space, Anuvu delivers the best GEO network performance available today by designing technology that addresses airlines’ critical pain points. The modems and ground equipment are easily upgraded and customized to eliminate unnecessary costs and streamline business for airlines. Anuvu’s innovative technology is beneficial to all airlines, is band and orbit agnostic, and requires the simple replacement of modem hardware. For passengers, it means fewer internet outages, more reliable Wi-FI, and high-performing upload and download speeds

The Crystal Cabin Awards, an initiative of the Hamburg Aviation cluster, is presented in eight categories: “Cabin Concepts,” “Cabin Systems,” “Health & Safety,” “IFEC & Digital Services,” “Material & Components,” “Passenger Comfort,” “Sustainable Cabin,” and “University.” For each category, the 28 expert members of the jury select three finalists, who are invited to pitch their concepts to the jury in person at Aircraft Interiors Expo.


OneWeb

OneWeb, a global space-based communications company, together with commercial aviation terminal partner Stellar Blu Solutions achieved a significant milestone on May 28, when it successfully delivered high-speed, low-latency inflight LEO satellite connectivity to a commercial airliner.  Stellar Blu, has partnered with antenna technology provider Ball Aerospace to incorporate its electronically steered arrays (ESA) into the terminal solution. This collaboration realized breakthrough performance on OneWeb’s low earth orbit (LEO) network.  The new Stellar Blu platform, known as “Sidewinder”, will continue flight testing through the remainder of 2022, with a target for certification and availability in mid-2023.

This first test flight was conducted aboard a Boeing B777-200LR and took off from Fort Worth Alliance Airport (KAFW), in Texas on May 27th at 15:20 UTC and flew for just over one hour delivering the game-changing connectivity experience.

This test flight validates not only the installation and integration of the aircraft terminal, but underscores the performance of the antenna technology, and verifies the reliability of the connectivity during taxi, take-off, landing and typical aircraft flight maneuvers. As with any test flight, the assessment of performance reviewed expected parameters against vendor specifications, while also instrumenting and verifying on-aircraft impact and operating characteristics.

The Test Flight Crew simultaneously demonstrated the ability to connect Teams calls, 4K YouTube streaming, Netflix, online VR gaming and Nintendo Switch gaming, among other structured performance tests. Maximum speeds of 260Mbps download/80 upload and file transfer scenarios of 5GB demonstrated in approximately 20 seconds. All while operating at well under 100ms of network latency.

Commenting on the successful test flight, Ben Griffin, vice president Mobility said: “This test flight represents a fantastic milestone for OneWeb. Broadband in-flight connectivity, delivered to a commercial aircraft via low Earth orbit (LEO) satellites and an electrically steered antenna (ESA) is now – finally – a reality. Together with our partners Stellar Blu and technology from Ball Aerospace, we are now well and truly on our way to delivering consistently reliable, game-changing, affordable inflight connectivity to commercial aviation users everywhere.

“This successful flight test demonstrates the power, not only of the OneWeb network, but our industry focused and partnership-led approach to the design, development, and deployment of ground-breaking technologies to connect commercial aviation. A solution designed for the aviation industry, by the aviation industry”

This maiden flight represented the culmination of several months’ collaboration between Stellar Blu, OneWeb and Ball Aerospace including ground trials and flight tests.  Their goal is to achieve certification in mid- 2023.

The Sidewinder terminal is ARINC 791 compliant to ease integration on commercial aircraft, with a smaller form factor option for installation on regional jets and single-aisle airliners.

Tracy Trent, Stellar Blu CEO, highlighting the achievement commented: “This initial testing is more about the integration of the components and accomplishing a safe installation on the aircraft, versus proving the connectivity functionality. That said, we are delighted by the performance of the terminal during the test flight. OneWeb is changing the reality of inflight connectivity now and for the future. Our antenna will harness the power of OneWeb’s Low Earth Orbit constellation to deliver high-speed, low latency, globally consistent and reliable connectivity for every passenger, without conflict or compromise. We are very confident the Sidewinder terminal will present operators with a purpose-built aviation solution, delivering new breakthroughs for passenger experience, and redefining aircraft operating expectations for reliability and maintainability.”

Based on the electronically steered antenna technology developed by Ball Aerospace, the terminal is significantly, lower profile, lighter and smaller than existing aviation antennas.  It will enable airlines to connect their aircraft, passengers, and crew over OneWeb’s low Earth orbit (LEO) satellite communication network.  OneWeb expects this to be a key differentiator as airlines initially embrace and become confident in the benefits and performance of its new LEO technologies.


OTHER NEWS

Safran

Safran Seats reveals Euphony, an innovative passenger experience solution for Business and First class seats that provides passengers with a headset-free and high-quality individual sound experience. The solution, which will be revealed at the Aircraft Interiors Exhibition, has been developed in partnership with Devialet, an acoustic engineering company contributing with its world- class expertise and innovation to this joint effort.

With Euphony, each individual passenger can enjoy high quality sound in every position of the seat, enabling them to make the most of the entertainment content provided by the airline free from headsets and cables. With no more communication barriers with fellow travelers nor the cabin crew, Euphony enables a seamless on-board experience.

Euphony is made possible thanks to Devialet’s unique patented acoustic technologies and acoustic tuning expertise, coupled with Safran Seats invention which consists of two Devialet bespoke loudspeakers on each side of a standard sized headrest. Together, they provide the passenger with a high-fidelity sound that is clear and full-bodied. Euphony also enables the system to adjust in real- time to the audio content and the ambient cabin noise to offer an optimum listening experience without affecting other passengers on board.

Available across the Safran Seats Business class & First class product portfolio, Euphony is an intelligent solution that was selected by a first launch customer and will enter into service in 2023.

“Bringing Euphony to the market aligns with Safran’s vision to innovate and offer the best passenger experience. Our partnership with Devialet, a world leading acoustic company, brings one more option for our airline customers to customize their seat out of a wide range of options available across our full range of products ” Quentin Munier, Safran Seats EVP Strategy & Innovation.

Franck Lebouchard, CEO at Devialet says: “We are incredibly excited about our partnership with Safran Seats, bringing Devialet’s world-class technology to aircraft through this unique innovation. We believe great sound should be available at every moment, whether on the ground or in the sky, and with Safran Seats we are one step closer to that goal.”


Panasonic Avionics

 Panasonic Avionics Corporation (Panasonic Avionics) has announced that it has joined forces with Adobe to advance the next generation of In-Flight Entertainment and Connectivity (IFEC) through enhanced content delivery, data collection & activation, journey orchestration and experience intelligence services.

Adobe, the global leader in enterprise software, enabling businesses to create, manage and deliver personalized customer experiences and Panasonic Avionics, the global leader in IFEC solutions, bring together their respective capabilities to drive airline loyalty (NPS), ancillary revenue, and operational efficiencies.

Panasonic Avionics will integrate Adobe Experience Cloud’s content delivery, data, journey orchestration and experience intelligence capabilities into its onboard IFEC systems to ease the distribution of content for in-flight services while generating and activating on data from passengers’ real-time onboard services, transactions, and in-trip experiences.

Airlines will gain behavioral insights from customers’ IFEC interactions to accelerate service and enhance loyalty while connecting the in-flight experience throughout each passenger’s journey.

Personalization and targeted services have long defined the value of web and mobile experiences and have been hailed as the next frontier in IFEC to accelerate the customer experience. Panasonic Avionics and Adobe share the vision that airlines can drive more value out of IFEC by using data driven services to drive new revenue opportunities and increase airline NPS through service recovery.

The new partnership between Adobe and Panasonic Avionics transforms this process by offering pre-integrated functionality, using new and existing airline web and mobile assets, that can be deployed quickly and securely into IFEC services. Airlines will benefit from data updates in real time and, by utilizing AI-driven insights, can deliver and activate the right passenger experience across every channel.

Andrew Mohr, Vice President, Digital Solutions of Panasonic Avionics, said, “The cabin experience offers enormous untapped potential to deliver new value to airlines and their passengers through IFEC. We are delighted to provide this latest evolution in the digital onboard experience. Pre-integrating Adobe’s services will provide valuable and insightful data to airlines so they can further improve the in-flight experience for their customers.”

Julie Hoffmann, Global Head of Industry Strategy for Travel at Adobe, said, “At Adobe, we help travel brands to personalize and scale digital experiences. Working with Panasonic Avionics, Adobe Experience Cloud transforms all airline passenger data to create actionable customer profiles, whilst ensuring privacy is respected and data is securely stored.

Together with Panasonic Avionics, we are unlocking the value of data for airline teams, accelerating personalized experiences and services in-flight, that passengers now expect.”

The capability will include Panasonic Avionics’ recently introduced modular interactive capability, which will enable the ability to leverage existing airline digital assets and workflows and harmonize digital initiatives across all airline channels – web, mobile and IFEC.


Burrana

Burrana announces that it has obtained Airbus’ approval to market its RISE In-Seat Power solution to multiple airlines on the A320 family of aircraft, following successful completion of the Airbus acceptance test in Hamburg. RISE Power will now be available for factory installation for aircraft deliveries starting in Q2 2023.

Burrana has also secured an unidentified launch customer on the A320 and A321 aircraft types. Under the contract, Burrana will supply more than fifty aircraft with 3 Amp (15W) USB-A and -C combo jacks at every seat, as well as 110 VAC Power outlets in premium economy.

The solution is a simple installation architecture with minimal components, consisting of a small, lightweight housing either double USB jacks or 110V plus USB outlets, compact seat power boxes, and harnesses. Burrana will also provide product support and manage spares globally.

The solution offers an innovative approach without compromising on space, weight, ergonomics and aesthetics. It provides airlines with the fastest USB charging in the industry with 15W (3 Amp) charging via both USB-A and USB-C ports. The system can also be upgraded to 60W USB-C ports by simply swapping out the jacks.

The RISE 48VDC architecture provides greater reliability with reduced size, weight, and CO2 emissions. Intelligent power-sharing distribution and load shed management ensures greater utilization and efficiency of available power in the cabin, with multiple levels of redundancy bringing passengers facing failures to almost zero. RISE Power also makes maintenance and future fleet planning easy with feature-rich usage data reporting on passenger behaviour and system performance.

Burrana CEO Graham Macdonald, said, “This linefit collaboration with Airbus for RISE in-seat power is a significant milestone for Burrana as we continue to deliver brand-enhancing cabin technology solutions to airlines. Once fully installed, thousands of passengers will be powering their devices with our In-seat Power solution at any one time,” Macdonald explained.


OneWeb

The OneWeb Connected Passenger Report, the first of its kind since the pandemic, was commissioned to feed the airline industry’s understanding of what airline passengers demand from their in-flight connectivity (IFC) experience and to explore how expectations meet or contrast with what they have experienced while flying so far.

  • Wellbeing and sustainability are more important to passengers than ever before.
  • Lack of connectivity in the sky creates undue stress before the flight.
  • Inconsistency of Wi-Fi service, inaccurate marketing, and usage restrictions among top frustrations.

OneWeb, the global space-based communications company, has today released initial findings from its first OneWeb Connected Passenger Report, an extensive survey of passenger attitudes toward air travel and inflight connectivity (IFC) in the post-pandemic landscape. To undertake the research, OneWeb partnered with leading independent international research agency, TAG Research, to collect both qualitative and quantitative data. The qualitative sample was collected in twenty-seven individual, hour-long interviews with frequent flyers across 5 key groups including corporate travel bookers, digital nomads, travel bloggers, and young frequent flyers. The qualitative data was obtained through a detailed survey completed by 4,110 individuals from across the US, UK, Singapore and the UAE.

Today, OneWeb shares with the airline industry a complimentary whitepaper featuring the key findings from the research. These timely findings clearly indicate a frustration with current connectivity solutions and provide a clear vision of what passengers really want from airlines post-COVID.

Post-pandemic, passengers prioritise quality of life more than ever before, and find frequent travel to be disruptive to their physical and emotional wellbeing. Current IFC services add to the stresses of travel for business and leisure passengers alike, and the survey highlights some of these top frustrations,  including:

  • The prospect of Wi-Fi disconnection in the sky creates undue stress before the flight.
  • 59% of passengers surveyed rating the current quality of IFC between ‘very poor’ to ‘moderate’ on a 7-point scale.
  • Younger digital native passengers are less tolerant of current IFC and dismissive of its usability.
  • 60% of passengers surveyed agree that the while the idea of accessing Wi-Fi in-flight is great, current connections aren’t reliable enough.

Ben Griffin, VP Mobility at OneWeb, commented: “OneWeb is proud to share the results of this survey with our colleagues across the industry, as we work together to better understand and address the needs and demands of modern air passengers. The Connected Passenger Report sheds light on the shifting sentiment of passengers who are demanding better and more consistent connectivity, while also prioritizing well-being and sustainability more than ever before. These insights are incredibly important as we look to build solutions and inflight experiences that cater to the digitally demanding and socially conscious passengers of tomorrow.”

Post-Pandemic Sustainability and Wellbeing Higher on Passenger Agenda

Lockdown’s empty skies sharpened the focus on sustainability, and lessons from lockdown include an amplified commitment to quality of life and wellbeing.

“Sustainability and wellness are very much part of the discussion. It may be that people travel less frequently but stay longer. Sustainability is a conversation that we are having with all our corporate customers” – (Corporate Travel Booker)

Lack of Connectivity in the Sky Causes Stress on the Ground

Being offline inflight induces stress and generates ‘extra work’ for passengers, both pre and post flight.

“I’m literally the last person turning [my data] off.  It does panic me because I just think “oh my God, I won’t be able to send another message”, or you’ll send one and you won’t get the reply.  That is quite stressful”

(Travel Blogger)

People Have Developed Coping Mechanisms to Mitigate Disconnection

Many passengers lament their lack of preparation and relay tales of panicky downloading as they linger at the gate.

“It is quite annoying.  I had to take a photo of every single page of my study book the other day so I could do my homework on the flight.  I had to do it really quickly before the flight”

(Young Frequent Flyer)

Current IFC is not relied upon – so many people do not even bother with it

In a finding sure to alarm the IFC industry, 7 out of 10 respondents claim they’ve never tried inflight Wi-Fi citing perceived unreliability, cost and pre-established coping mechanisms as their reason for not connecting. 43% of those who have call the experience frustrating. As a result, passengers are generally reluctant to abandon their coping mechanisms and continue to dedicate a significant amount of time and effort to preparing for disconnection during the flight.

Commenting on the results, Ben Griffin said “Despite the significant investment airlines are making in their IFC offering, it is clear the current in-flight connectivity experience is not consistently delivering on the needs of today’s connected passenger with a majority of passengers not even taking the time to connect. The flying public have spoken, and these results underscore a huge opportunity for airlines to improve their passengers experience, and loyalty by enhancing their IFC”.

Great Wi-Fi Onboard Can Contribute to a Sense of Well-Being

When passengers pause and think about their entire travel experience, the notion of being empowered to drop their coping mechanisms and free up time pre-and post-flight has tangible appeal. In the survey, 56% of passengers said they’d use better Wi-Fi to access entertainment of their choice, 48% said they’d feel happier keeping in touch with people on the ground, and 41% said they’d like to keep on top of work while flying.

Early Adopters of better Inflight Wi-Fi Stand to Gain from Improving Travel Wellness

Passengers were adamant that airlines which provide consistently high-quality IFC will stand apart from the competition and inspire loyalty.

“It would almost definitely impact our choice of airline. Good internet connectivity would be a game changer for us”

(Digital Nomad)

Commenting on the outcome of the study, Rachel Orgueil, Partner at TAG Research said:

“Our hypothesis at the outset of this project was that improved connectivity would be broadly welcomed by passengers and enhance their inflight experience.  Our research revealed the benefits of IFC are far more compelling and extensive, with the potential to positively impact the entire travel experience and passengers’ well-being. There is every indication that airlines will need to provide high quality IFC as a standardized part of their offer once it is available.”

Over the coming weeks and months, OneWeb will delve deeper into the data and sharing additional insights with the aviation sector.

Methodology:

Quantitative data was collected in a survey completed by 4,110 individuals from across the US, UK, Singapore and the UAE. Research took place between February and March 2022. The qualitative research was collected through interviews with frequent flyers across five topics (including digital nomads, travel bloggers, journalists, corporate travel bookers and young frequent flyers).

See the OneWeb Connected Passenger Report here:

https://go.oneweb.net/aviation/passenger_survey


CarlisleIT

Carlisle Interconnect Technologies (CarlisleIT), a division of Carlisle Companies (CSL), is featuring new satellite communications products for commercial aviation at the AIX 2022 show in Hamburg, Germany, including the Ka1717 Adapter Plate, Skirt, Radome and ThinKom’s proprietary VICTS antennas in partnership with ThinKom, and the Integrated Adapter Plate and Thermal Management System in partnership with Gilat Satellite Networks. CarlisleIT will be present throughout the show at stand number 4B40.

The Ka1717 platform is geared toward regional jets, single aisle, and VVIP aircraft to enable connectivity for passengers and support high-bandwidth services such as streaming, collaboration tools, messaging platforms, and social media. It features a low-profile radome for reduced drag as well as a new, simplified adapter plate design, all to significantly reduce weight, operational costs and initial investment for operators. CarlisleIT provides installation design, certification services, and kit manufacturing to support the integration of the system equipment provided by ThinKom.

“This antenna addresses performance limitations that do not meet today’s connectivity requirements, especially for regional jets,” said Chris Rawley, product line manager for aircraft connectivity solutions at CarlisleIT. “We are investing in a Satcom installation package for what we believe is an underserved market, and we are bringing high-bandwidth connectivity to fleets that are currently limited to low-performing air-to-ground (ATG) systems.”

CarlisleIT’s Integrated Adapter Plate and Thermal Management System (TMS), is a custom installation package design which accommodates fully-functional ESAs developed and tested by Gilat Satellite Networks for use with multiple satellite constellations. The TMS can easily be scaled to interface with other Electronically Steered Array antennas and provides a low-profile, compact installation, supporting gate-to-gate SATCOM operability.

“The integration of the CarlisleIT thermal management system into the adapter plate structure combined with Gilat’s ESA terminal demonstrates a solution that fits on smaller aircraft with a compact antenna footprint, yet surpasses connectivity performance expectations,” said David Grice, business development manager at CarlisleIT. “With both installation packages, we are excited to demonstrate the power of partnering with companies creating the latest technologies, like ThinKom and Gilat, and integrating them into the ever-changing landscape as it develops.”

CarlisleIT’s vertical integration allows them to provide interconnect solutions encompassing every facet of design and production – from component manufacturing to fully-integrated engineered solutions – for a variety of product needs. CarlisleIT leads the market in aerospace SATCOM installation solutions, with over 2,500 installations delivered worldwide.

Visit the CarlisleIT booth at the show, or contact Chris Rawley at christopher.rawley@carlisleit.com or David Grice at david.grice@carlisleit.com for more information.

ZIPAIR Selects Panasonic Avionics Connectivity

ZIPAIR, the new Japanese middle-long haul carrier, has selected Panasonic Avionics Corporation (Panasonic) to provide inflight connectivity (IFC) solutions for its Boeing 787-8 aircraft.

ZIPAIR’s B787s will be fitted with Panasonic’s inflight Wi-Fi service. Panasonic’s next generation connectivity enables a host of connectivity benefits, from fast internet to video streaming, all powered by its new satellite modem featuring bandwidth up to twenty times greater than previously available.

The announcement marks the beginning of Panasonic’s relationship with ZIPAIR, the new Japanese low-cost carrier which is a 100% subsidiary of Japan Airlines.

Shingo Nishida, President of ZIPAIR, said: “By making the most of inflight Wi-Fi services provided by Panasonic Avionics, we hope to become an airline that gives customers the freedom to spend time on the plane in their own personal way and that makes flight time feel short.”

Ken Sain, Chief Executive Officer of Panasonic Avionics Corporation, said: “We’re thrilled to be partnering with ZIPAIR to enhance their passenger experience with our world-class inflight connectivity. Our advanced inflight solutions will help ZIPAIR drive brand loyalty, encouraging their passengers to return time and again.”

ZIPAIR was established in 2018. It is a low-cost carrier and is due to operate medium to long-haul international flights. It currently operates a fleet consisting of two Boeing 787-8s, transferred from its parent’s fleet.


Aircraft Interiors Expo (AIX) and World Travel Catering & Onboard Services Expo (WTCE) Announce They Will Bring the Industry Together in Hamburg in September 2021

Reed Exhibitions, the organizer of the leading events for the global cabin interiors and inflight services industry, has today announced new dates for 2021. Both AIX and WTCE will return to the Hamburg Messe from 31 August to 2 September 2021, moving from the original April dates.

This early announcement allows time for businesses to adapt and plan to ensure that the events continue their critical role in bringing the global industry together again.

Speaking about the announcement, Polly Magraw, Exhibition Director, Aircraft Interiors Expo and World Travel Catering & Onboard Services Expo, said: “After consulting with exhibitors and airlines, we recognise the industry needs more time to allow for the reopening of borders, lifting of travel restrictions and resuming of services. It is clear that the industry needs to meet in person later in 2021. Our priority is to deliver an engaging and COVID-secure face-to-face event in September that gives our exhibitors and visitors the additional time to adapt and continue on the path to recovery.

“We once again want to thank all of our exhibitors, visitors, and partners for their support.”

“Now, more than ever, there is a strong need to reunite, connect and do business. The importance of AIX and WTCE cannot be underestimated as the largest marketplace that brings together key stakeholders from the global supply chain. We are confident that this decision best supports the industry, and in September we will be ready to regroup and look ahead to the future.

“The majority of exhibitors have already confirmed their participation at the face-to-face events in 2021, and we continue to focus on keeping the industry connected during this time, fostering collaboration, promoting new innovative solutions and helping to nurture critical business contacts. We look forward to facilitating this through a further series of virtual events, set to take place in April, details of which will be announced soon.

“We once again want to thank all of our exhibitors, visitors, and partners for their support. We believe this extra time ahead of the 2021 events will offer exhibitors reassurance and more opportunity to prepare their fantastic showcases, and for our visitors to be ready to restart planning for the cabins of the future.”

For updates and further information, please visit the Aircraft Interiors Expo website or the World Travel Catering & Onboard Services Expo website.


Crystal Cabin Award: Now Open for Submissions

Entry period for new Crystal Cabin Award special categories begins, open until 12 January 2021.

Innovations that make passengers feel safe and other ideas to make air travel attractive: the entry period for the two Crystal Cabin Award special categories, “Clean & Safe Air Travel” and “Judges’ Choice Award”, has begun. Manufacturers, suppliers, researchers, students, design agencies and airlines can submit their concepts directly at www.crystal-cabin-award.com until 12 January 2021. The winners in the two special categories will be announced in parallel with the Aircraft Interiors Expo in Hamburg next year.

“Clean & Safe Air Travel” is open to all on-board innovations focusing on hygiene and safety standards for passengers and crew. Entries must be implementable within two years, and the concepts should not be more than one year old. Concepts and products that have already been entered in a different CCA category in the past are excluded.

The “Judges’ Choice Award” is aimed at innovations for the cabin not explicity focused on health and safety, which could normally have been submitted in one of the eight main categories: Cabin Concepts, Cabin Systems, In-Flight Entertainment and Connectivity, Passenger Comfort Hardware, Material & Components, Greener Cabin, University, Visionary Concepts. Here, too, it must be possible to implement the innovations within two years. Up to three innovations may be submitted.

Both categories are also open for student submissions.

Entries for the two special categories may be lodged online now www.crystal-cabin-award.com.

These two categories are part of the independent Crystal Cabin Award Association’s response to the impact of the global Covid-19 pandemic on the civil aviation industry. An international task force with representatives of the almost 30 experts on the award judging panel, selected from every sector in the aviation industry and every continent, developed the categories.

Entry fee for the first time — student entries exempt

For the first time in its history, the Crystal Cabin Award is levying an entry fee of 290 euros per submission for this entry phase. This brings the award in line with most international industry awards and is a response to the massive increase in project management expenditure, for example in the premium exposure given to candidates within specialist audience and media. The voluntary industry prize, launched by the Hamburg Aviation industry cluster, will continue to be funded by sponsorship. It’s worth getting in early this year, with an early bird fee of 200 euros until 20 October.

Student submissions are expressly exempt from the entry fee and can still be made free of charge.

Existing finalists from 2020 still in the race

In addition to the two special categories, the 24 finalists in the eight regular categories, selected at the start of the year, are still in the running. The current Crystal Cabin Award round was temporarily suspended in March this year due to the Covid-19 pandemic. All winners of the Crystal Cabin Awards 2020 season will be crowned in the spring of 2021 after a personal final presentation to the international experts of the judging panel. The two special categories will be awarded in parallel with the world’s leading trade fair, the Aircraft Interiors Expo in Hamburg on 31 August 2021.

Want to submit your innovation? Please download the application information package folder in order to prepare your application.


Global Airport Smart Baggage Handling Solutions Market to 2024 with Profiles of Leading Players – ResearchAndMarkets.com

 The “Global Airport Smart Baggage Handling Solutions Market 2020-2024”  report has been added to ResearchAndMarkets.com’s offering.

The airport smart baggage handling solutions market is poised to grow by $ 1.15 bn during 2020-2024 progressing at a CAGR of 6% during the forecast period.

The reports on airport smart baggage handling solutions market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors.

The report offers an up-to-date analysis regarding the current global market scenario, latest trends and drivers, and the overall market environment. The market is driven by the development of smart airports and expansion and growth in the number of airports. In addition, development of smart airports is anticipated to boost the growth of the market as well.

This study identifies increasing use of AI in SBH solutions as one of the prime reasons driving the airport smart baggage handling solutions market growth during the next few years.

The robust vendor analysis is designed to help clients improve their market position, and in line with this, this report provides a detailed analysis of several leading airport smart baggage handling solutions market vendors that include Babcock International Group Plc, BEUMER Group GmbH & Co. KG, CIMC Tianda Holdings Co. Ltd., Daifuku Co. Ltd., G&S Airport Conveyor, Leonardo Spa, Siemens AG, SITA, Vanderlande Industries BV, and WFS Global SAS.

Also, the airport smart baggage handling solutions market analysis report includes information on upcoming trends and challenges that will influence market growth. This is to help companies strategize and leverage on all forthcoming growth opportunities.

Key Topics Covered:

Executive Summary

  • Market Overview

Market Landscape

  • Market ecosystem
  • Value chain analysis

Market Sizing

  • Market definition
  • Market segment analysis
  • Market size 2019
  • Market outlook: Forecast for 2019 – 2024

Five Forces Analysis

  • Five forces summary
  • Bargaining power of buyers
  • Bargaining power of suppliers
  • Threat of new entrants
  • Threat of substitutes
  • Threat of rivalry
  • Market condition

Market Segmentation by Product

  • Market segments
  • Comparison by Product
  • Smart baggage and tracking devices – Market size and forecast 2019-2024
  • Smart baggage screening devices – Market size and forecast 2019-2024
  • Market opportunity by Product

Customer landscape

  • Overview

Geographic Landscape

  • Geographic segmentation
  • Geographic comparison
  • APAC – Market size and forecast 2019-2024
  • North America – Market size and forecast 2019-2024
  • Europe – Market size and forecast 2019-2024
  • MEA – Market size and forecast 2019-2024
  • South America – Market size and forecast 2019-2024
  • Key leading countries
  • Market opportunity by geography
  • Market drivers
  • Market challenges
  • Market trends

Vendor Landscape

  • Overview
  • Landscape disruption

Vendor Analysis

  • Vendors covered
  • Market positioning of vendors
  • Babcock International Group Plc
  • BEUMER Group GmbH & Co. KG
  • CIMC Tianda Holdings Co. Ltd.
  • Daifuku Co. Ltd.
  • G&S Airport Conveyor
  • Leonardo Spa
  • Siemens AG
  • SITA
  • Vanderlande Industries BV
  • WFS Global SAS

Appendix

Click on this link for more information about this report.


A Human Interest Story

As many of you know, our industry is full of creative and innovative individuals. But sometimes their brilliance reaches beyond our industry and touches upon events that vividly live in many of our memories. One such case pertains to the now retired but long-time IFE aficionado, Ken Lew. Ken spent many years working with companies such as Sony Trans Com and Thales before retiring. Prior to joining the IFEC industry, Ken worked for United Airlines and in the mid 1980’s he was tasked with designing something very unique that many of us across the globe experienced/witnessed to some small degree. Here is an interesting story, courtesy of Ken Lew and in his own words, which we thought our readers would enjoy.

“Some of you may recall the highlight of my aviation career when my United Airline boss assigned me the task of designing the Flame Carrier that transported the Olympic Torch Flame from Mt. Olympus to NY City to start off the 1984 Olympic Torch cross country run to LA. Recently, I returned to Irivine, CA from Presscott, AZ to deal with some issues upon the death of my ex-wife, Gerrie. Just before I closed up her house to return home, I did one last look in the garage and discovered a cabinet that I had overlooked and NOT cleared it out.  There were only 3 empty boxes that had previously been used to house the garage door opener replacement; an empty box for an old printer; and one other insignificant empty box.  The FOURTH box had an odd shape to it:  square ends and long, about 2.5 feet, with a handwritten “SFO” on one side (SFO are the call letters for San Francisco Airport.)   I brushed off the years of dust and open the box . . . . . and discovered an item that had completely vanished from my memory:  it was the actual 1984 Olympic Torch that I used to test my Flame Carrier on the San Francisco Airport/United Airlines’ tarmac; in the rain; in the fog; at night. This memory was squirreled away in the recesses of my mind as was the fact that the Olympic Committee had told me to keep this as a memento of my support efforts for the 1984 Games.  It is now safely stashed in my new home in Prescott, AZ.  I’ll think about getting a display case made for THAT, and the coal-mining lamp I used to test my engineering design.”  – KEN LEW


Other News

 

 

Aircraft Interiors Expo lands in Los Angeles on 10-12 September 2019

Los Angeles, CA | July 22, 2019–

Aircraft Interiors Expo Los Angeles (AIXLA) – the only global fall event dedicated to the cabin interiors industry – has revealed an impressive programme of CabinSpace Live seminar sessions that will feature at this year’s show running from 10-12 September in Los Angeles.

Free to attend for all visitors, the carefully curated programme will bring together some of the world’s leading experts to present the latest seating trends and innovations, scientific research, material innovations and technologies that will optimise passengers’ sense of wellbeing.

Opening the programme, Gary Weissel, Managing Officer at Tronos Aviation Consulting, will join James Blackwell, Director of Sales at RECARO Aircraft Seating, and Tim Garvin, Sales at Pexco Aerospace, for a panel discussion on the outlook for aircraft interiors. They will debate the critical market forces impacting the market supply chain in the coming year and the challenges airlines and their industry partners face implementing interiors specification programmes.

Additionally, Helge Sachs, Senior Vice President of Product Innovation at Diehl Aviation, will deliver a talk oninnovating seamless user experiences for passengers and crew. He will share insight into the company’s customer-centric innovation strategy and some of the initiatives that will create tomorrow’s intelligent cabin.

James Blackwell will return for a panel discussion: Are you sitting comfortably?, where he will be joined by Elijah Dobrusin, Vice President of Development and Strategy at EnCore, and Tom Lipscomb, Senior Project Manager at PriestmanGoode. Together they will investigate the latest seating trends and innovations that will differentiate the passenger experience and deliver a more competitive cabin for airlines.

Elsewhere, Jennifer Coutts Clay will lead a keynote session on flying for all – creating an accessible cabin. Joining her will be Hank Scott, Chief Executive Officer, Molon Labe Seating, Tom Lipscomb of PriestmanGoode and Michele Erin, Founder and President of All Wheels Up. By bringing together a cross-section of experts, this roundtable discussion will provide attendees with a comprehensive understanding of the opportunities and issues that need to be addressed to improve accessibility and passenger experience for all.

Doug Christensen, Technical Lead for Boeing Commercial Airplanes’ ecoDemonstrator program that takes new products and innovative solutions out of the lab and onto a dedicated test aircraft, will share insights on how this approach helps address the challenges to implementing innovation. He will also explore the learning benefits for engineers and designers, plus the collaborative opportunities.

Finally, Matthew Nicholls, Sales Director at Tapis Corporation, will host a seminar on innovating for comfort, offering insights into the latest comfort science research, materials innovations and technologies that will enhance a passenger’s sense of wellbeing. Nicholls will also present a keynote session on making sense of premium economy cabins in which he will profile premium economy customers and explore the choices they make on the ground, as well as how the interiors supply chain can help meet their expectations in the cabin, plus the premium economy trends to watch in the Americas market.

For more information and to register to attend AIXLA this September to get full access to the CabinSpace Live sessions, please visit https://www.aircraftinteriorsexpo-us.com/registration.

IFExpress is home from a week in Germany where many new developments in the IFEC arena were on display at the Aircraft Interiors Expo Hamburg 2019. As we mentioned to many of you during the show, predominately 2019 was a ‘step change’ year verses a new product/hardware unveiling – however, there were one or two major exceptions, which we will address in upcoming issues of IFExpress.

As many of you know, this is a huge show and we never managed to get outside of the IFEC Zone but we did see some noteworthy concepts. For example, this spring there were three different companies exhibiting LiFi technology (a mobile wireless technology that uses light instead of radio frequencies to transmit data) for IFEC applications; whether it was streaming movies to an inseat screen or using LiFi to upload content to the aircraft when it was parked at the gate. All pretty amazing, and we were impressed with the rate of proliferation of the technology from APEX 2018 to now. Needless to say, we think LiFi is here to stay and anticipate the Tech Committee to establish a working group on the technology in the near term if they haven’t done so already.

An area that did have some major advancements that we were wowed by was satcom antennas. We saw an amazing new development antenna project that we are still in awe of and cannot wait to see how it will impact the industry once it is certified and flying. Having said that, there were several other companies that were also exhibiting new antennas that were much more aerodynamic and provided more performance. More on these developments in a later issue.

Another area that was addressed in many booths was the concept of Health/Wellness applications. This is a definite growth area for our industry and the IFEC venders appear to be embracing the concept. Health/Wellness is a circumstance where the aircraft is mimicking the trends on the ground and, as we know, airlines are always looking to engage their passengers with technology and services that meet their expectations and ease the stress of the travel experience. Expect to be hearing more and more on this area over the coming months.

None of the aforementioned would be possible without the new, massive solid-state drives that are embedded in today’s IFEC in conjunction with the proliferation of installed connectivity services, artificial intelligence and biometrics. As these four technologies evolve in the IFEC industry the amount of data that can be garnered about each individual traveler and their expectations will result in a tailored travel experience from the moment the ticket is booked, throughout the journey itself, until the passenger reaches his/her destination. The industry has long talked about touching the end-to-end passenger experience and how it will facilitate the airlines ability to meet, and possibly exceed, expectations of those utilizing their services whether it be for leisure or business travel. It is the belief of IFExpress that we are finally on the cusp of being able to deliver on that promise. Having said that, one of the primary areas of concern that has, and will continue to be, voiced was the issue of privacy and security around the individual traveler’s personal data. This translates to the need for an increasingly cybersecure system. As an industry, both the airlines and the IFEC vendors will be continuing to focus on the issues of hacking and maintaining the passengers’ faith and trust that their personal information is secure. This is an issue that is here to stay.

Another major announcement that was discussed last week was the news that Future Travel Experience (FTE) and the Airline Passenger Experience Association (APEX) reached an agreement to fully integrate the FTE into APEX. This decision to integrate FTE into the APEX family will create an end-to-end passenger experience and innovation powerhouse that will benefit the entire air transport industry, including airports, airlines, vendors and all other stakeholders who play an important role in enhancing the customer experience and optimizing operational efficiency on the ground and in-flight. Said Daniel Coleman, Founder of FTE. FTE will continue to operate with autonomy but both organizations believe that by teaming they can strengthen and amplify their respective propositions, which provide an opportunity to consolidate yet build large-scale interactive events together. Time will tell.

Over the next few weeks, our publication will review what we had the opportunity to see and experience during AIX. We will start with the Passenger Experience Conference and the Digital Trends breakout session from April 1st. During the following weeks we will do a deeper dive into the interviewed companies and their technologies. As always, thanks for subscribing and reading IFExpress!

Editor’s Note: “With all the press and industry concern over the recent B737 MAX incidents, we have created a section lower down in IFExpress on Boeing because this subject is very important, and it is news with a great impact – safety will always be a BIG DEAL.” – Patricia Wiseman


AIRBUS
American Airlines is starting scheduled flights with the first of its 100 new Airbus A321neo aircraft on order. These aircraft come equipped with an all-new cabin interior designed for enhanced passenger comfort and convenience, including larger Airspace XL overhead luggage bins that increase carry-on bag capacity. American is the launch customer for the Airspace XL bins, which provide approximately 40 percent more overhead storage space for passengers on board the 196-seat aircraft. In addition to equipping its new A321neos with the XL bins, American also plans to retrofit its entire in-service fleet of earlier A321 models – more than 200 aircraft – with the cabin features included on the new A321neos.

Airbus has extended its Airspace Customer Definition Centre (CDC) at its Airbus site in Hamburg, Germany for cross-program cabin customization by now including the A320 and A330 programs – to complement the existing A350 XWB customization areas. From now on operators of all these programs can experience the well-established approach for a fast, easy and state-of-the-art cabin definition which Airbus has been offering for A350 XWB customers since the original CDC first opened in 2014. Furthermore, the CDC now fully adopts the ‘Airspace’ Cabin Brand, which was first launched with the A330neo, and sets new cabin standards of comfort, ambience, service and design for airlines and their passengers. Consequently, the CDC was renamed to Airspace Customer Definition Centre.

Following the launch of this extension in April 2017, construction began to enlarge the existing CDC premises by redeveloping and equipping a large adjacent aircraft hangar into a state-of-the-art and cooperative working environment. Recently completed, the new facility adds approximately 4,500 m² of new space over two floors dedicated for A320 and A330 customers, and will foster the realization of their integrated cabin solutions. The CDC extension features new customer-specific mock-up areas as well as highly flexible presentation and conference rooms on two levels with the ambience of an industrial loft.In the CDC customers follow a unique definition process through a purposely designed array of highly dedicated zones. In line with Airbus’ track record of cabin innovation, the extension brings several new technologies and services which are now available across the different aircraft types. A key highlight is a new Airbus invented floor projection system which displays the full-scale real cabin layout on the floor. Combined with original cabin elements, customers can perform ‘live’ tests of alternative layouts and scenarios. In addition to this innovation, some configuration mock-ups have been expanded to include a cargo area to discuss solutions for the use of the space in the lower-deck. Furthermore, meeting rooms are updated with the latest VR-technologies.The combination of functional play rooms for cabin equipment testing, exhibition areas for typical airline product staging, design studios for material and mood light definitions, virtual and augmented reality technology complemented by customer-specific mock-up areas, make the Airspace CDC a unique and attractive one-stop-shop for customers.

Air Portugal – Lisbon based TAP Air Portugal received its first of twelve A321LR’s on order, becoming the first airline to operate a combined A330neo and A321LR fleet. The A321LR is the world’s most flexible and capable large single aisle aircraft. Powered by CFM engines, TAP’s A321LR is configured with 171 seats (16 full flat Business, 48 Eco Premium and 107 Ecomomy seats). The combination of the A321LR and the A330neo within a single fleet provides operators a powerful lever to cover the needs of the medium to long haul market. With both newest generation single aisle (20% fuel burn reduction) and widebody aircraft (25% fuel burn reduction) airlines benefit from an unrivaled commonality for operations whilst passengers experience a higher and harmonized comfort standards.


ASTRONICS
Astronics Corporation, a provider of advanced technologies for global aerospace, defense, and other mission-critical industries, announced that Astronics and HAECO Cabin Solutions have collaborated to jointly integrate SmartTray passenger electronic device (PED) holder technology for inclusion on HAECO’s Vector economy seats’ in-arm tray tables.

Astronics also announced an expanded line of CorePower power conversion products for use on commercial aircraft, business jets, and rotorcraft applications. These new power converters are available off-the-shelf and certified to provide an easy path for modernizing aircraft power systems.


BOEING
FAA was urged by U.S. Senator Charles Schumer to remove Boeing from Aviation Rule-making Advisory Committee (ARAC) until the formal investigation into MAX crashes has ended. He also demanded that FAA make public who else sits on the committee.


OTHER NEWS

AIX Hamburg, Germany | April 2, 2019–This year we will be exhibiting with a new booth at the Aircraft Interiors Expo in Hamburg and are hoping to inspire you once more with our exceptional and innovative aircraft interior solutions.

To stay ahead of current market trends, our recent efforts have been focused on the next generation galley. Digital communication between on-board personnel, more efficient and cost-effective processes as well as transparency during daily work on-board are some of the many advantages Bucher is currently designing. Among other things, food waste can be reduced by providing accurate meal consumption figures through data analysis. This in turn leads to cost savings for the airline.

In order to promote the on-board sales of duty-free articles, we are presenting a completely new exhibition opportunity for on-board assortments in the form of a galley shopping window. In addition to the duty-free brochure, this platform will enhance the purchasing process and in turn increase the sales of exhibited products. Furthermore, our inventory management system will reliably record the entrances and exits of all sales items using a sophisticated EPS system. At the push of a button, sales and inventory reports can be evaluated in real time.

As a pioneer in lightweight construction, Bucher is also breaking new ground. Bucher has developed an ultra-light bionic partition, which supports the cabin crew in their tasks and provides extra protection in an emergency situation. The multifunctional partition is the first of four types to pass through the rigorous qualification and certification program and in the future will be installed by Airbus in the rear of A320 aircraft.

This year we were able to hand over the 1’000th airline stretcher to one of our satisfied customers. To celebrate this milestone, our specialists will be conducting live demonstrations of stretcher assembly and disassembly: the stretcher can be installed in 8 – 10 minutes without the need for tools. The height can be adjusted to fit neatly and safely in a wide range of aircraft seating and pitch dimensions. In its most common configuration, the installation of the stretcher requires the blocking of only three rows of seats.

At one of most interactive AIX exhibits, Bucher visitors will be able to appreciate our expertise in designing and building high-end cabin and seat mechanisms such as Tray Table Deployment Systems or Tablet Holder Solutions. The half-size ARCTICart, a thermally insulated ATLAS inflight service cart able to maintain food safely chilled for more than 20 hours without dry-ice or air chillers, will be presented to the public for the first time.

These are just a few of the many new products which we have in store for you. We listen to your wishes and challenges and respond with answers.  Drop in and see for yourself all of these exciting innovations and new products at our booth. The entire team at the Bucher Group looks forward to welcoming you to AIX 2019!

AIX Hamburg, Germany | April 2, 2019– Airbus and Safran won the 2019 Crystal Cabin Award in the Cabin Concepts category during Aricraft Interiors Expo; present at the event were: Norman Jordan, CEO of Safran Cabin; Sebastien Sivignon, Innovation Project Director, Safran Innovation; Frederic Mazel, Cabin Product Director, Airbus; Sören Scholz, SVP Cbin & Cargo Programme, Airbus.

New design exhibition stand for the first time at AIX in Hamburg | Responsible marketing with sustainable materials and ecological advertising media

Raunheim, Germany | April 1, 2019– Lufthansa Systems employs IT and aviation experts who are passionate about their products and customers – real insiders. This is what the new image campaign of the airline IT specialist conveys: “We’re into IT”. The new slogan is also an invitation to customers and partners to take a closer look. Wherever digitalization and aviation come together, Lufthansa Systems and its solutions are also involved.

This basic idea, which Lufthansa Systems published at the end of January at the same time as a new design, is also reflected in the new booth concept for trade shows. This stand will be used for the first time at the Aircraft Interiors Expo (AIX) in Hamburg. The key visual shows people who literally merge with the matter in the background. In an extraordinary way, digital, analogue and living components are combined at the stand of the airline IT specialist.

“Our concept is consciously very futuristic and modern. At first glance, it should convey the fact that we at Lufthansa Systems are flexible in all directions and can adapt to the requirements of the respective project. We are open to cooperation with partners and want to revolutionize the airline world together with them and our many customers,” says Ansgar Lübbehusen, Head of Marketing & Communications at Lufthansa Systems.

The award-winning BoardConnect platform will be presented with a new service for partners under the name BoardConnect Dock. (More on this in the press release of April 1.)

Likewise, a new range of advertising materials, which are always in high demand, was developed. Lufthansa Systems attached particular importance to sustainability in the newly selected articles. “The debate about plastic waste and sustainability does not stop at IT and marketing either. We are proud to be able to make a contribution to greater sustainability with our environmentally friendly gift articles,” adds Lübbehusen. Plastic ducks and articles that do not create any real added value are now a thing of the past. In contrast, Lufthansa Systems invites customers and partners to its stand for a cup of coffee in a portable and recyclable mug. Not only during AIX a useful utensil.

 

 

 

It is April; therefore, it is that time of year where the international aviation world flocks to Hamburg, Germany in order to see and discuss the latest and greatest developments in inflight entertainment, connectivity, cabin interiors and a plethora of other aviation related innovations. Not to mention the prestigious Crystal Cabin Awards, which will be announced on Tuesday 2 April for the leading innovations and concepts of the past 12 months. This year is particularly noteworthy as AIX is celebrating its 20th birthday.

IFExpress looks forward to seeing and hearing about your company’s latest technology developments over the coming week and if you need to reach out to us during the Expo please send an email to plwiseman@gmail.com

But now, lets get down to some of the highlights from the past week’s news and a few companies you should be sure to visit during AIX.


Astronics

Astronics will demonstrate several new technologies at this week’s AIX in Hamburg, Germany, in Stand 3B30. The new technologies bring together a set of power, connectivity, interiors, and other solutions that will help airlines and airframe manufacturers improve the passenger flight experience while providing cost and operational efficiencies.

Smart Sensing on the Aircraft: The company will demonstrate its pioneering Smart Aircraft System technology, which includes the innovative Intelligent Bin Solution, as well as additional features to detect the presence of passengers and other aircraft sensor data. This patented system uses Internet of Things (IoT) wireless technologies to detect and report in real time the status of various sensor data, such as remaining space available in overhead bins, passenger seat occupancy, and early detection of Lithium ion battery outgassing. “Our new Smart Aircraft System integrates hundreds of advanced sensors with our webCS wireless communication server to collect and present meaningful data to crew members on their portable electronic devices,” explains Jon Neal, President of Astronics Ballard Technology. “Crew members and gate agents can know exactly when to start checking bags and reduce boarding times. Additionally, they can understand when a seat is occupied and positioned for taxi takeoff and landing at a glance rather than a time-consuming walkthrough. There are a multitude of uses for this new system, which brings new data and insights into the hands of the crew in order to increase airline operational efficiency.” The Intelligent Bin Solution is shortlisted in the AIX Crystal Cabin Awards, and expected to start airline trials later this year. Learn more about Astronics Smart Aircraft Initiatives.

Astronics will also preview some initial concepts for next-generation passenger service units (PSUs) in the booth. Intended to generate feedback and discussion with conference attendees and customers, the exploratory demonstration units will include features including finish treatments, smart technology additions, customer interface, and other features. “The PSU is the unsung hero of the cabin environment, and we envision it can serve the passenger experience and the airline better than it does today,” said Dave Freund, President of Astronics PECO. “We are previewing these concepts for our customers so that as we go to develop next generation PSUs, we are working in partnership with them to meet their specific needs for safety, aesthetics, and technology. Astronics is also a pioneer in aircraft smart technology innovation, and we believe that some of the new features we can now offer will excite the industry.” See more about Astronics PSUs.

Finally, in the smart aircraft category, Astronics PGA will demonstrate its smart wireless handset, the GemOne, which is shortlisted for a Crystal Cabin Award. From this single device, premium jet passengers can operate IFE and cabin systems, order meals, make telephone calls, and more. See details on the Smart Wireless Handset.

Inflight Connectivity Innovations: Astronics will preview a variety of inflight connectivity innovations at the show including the new E-Series electronically steered array (ESA) antenna system, developed by Astronics AeroSat in partnership with Phasor. Available in three sizes, the E-Series will provide Ku-band connectivity and offer multi-beam capacity for GEO/HTS, MEO, and LEO satellite networks.  Ultra-low in profile, the E-Series supports the “make before break” requirement of non-geo networks. “We are creating some very exciting new technology with this product, and we think the new E-Series will provide seamless connectivity for both new and existing networks while providing a true, solid-state, active array antenna system. This provides a lot of advantages for airlines, network operators, and most importantly the customer and their inflight connectivity experience,” explained Matt Harrah, President of Astronics AeroSat.

For connectivity routing inside the cabin, Astronics CSC will bring its next-generation Summit Line products of inflight connectivity hardware. Attendees can expect to see new versions of the Encompass portable wireless IFE system as well as traditional servers, content loaders, personal control units, and wireless access points. “Our inflight connectivity system is the most widely adopted infrastructure in the industry today, and we continue to add innovative features, such as security enhancements like WPA3, 10Gb Ethernet, Bluetooth low-energy, and 802.11ax, all meant to increase speed and reliability in our already robust and successful product line,” said Michael Kuehn, President of Astronics CSC.

Previewing Li-Fi Applications for Aircraft: PDT, an Astronics Company, will demonstrate some new potential applications for the emerging technology of Li-Fi, in a collaboration with pureLiFi. Li-Fi leverages light to send information, in contrast to Wi-Fi, which uses radio waves. Proven capable of transferring data at an unprecedented several Gigabits per second in multiple channels, Li-Fi could eventually empower passengers to download an HD video in just a few seconds, or transfer data on and off the aircraft, for example.

“We’re building on the conversations we’ve had with customers over the past several months, and in addition to showing how Li-Fi can deliver passenger connectivity, we’ll be demonstrating the immense advantages available with an aircraft data link application,” said Mark Schwartz, Vice President of PDT, an Astronics Company. ”Come by the booth to see how aircraft data can be transferred, wirelessly, between terminals and aircraft in seconds.”

Powered Solutions: Keeping passengers’ electronic devices (PEDs) powered is even more important in today’s aircraft as more airlines depend on these devices to generate ancillary revenue through content delivery and Wi-Fi purchases. In support of this demand, Astronics will demonstrate a myriad of innovations including the recently introduced wireless charging module as well as their new High Efficiency EmPower USB Type-C PED charging system.

Astronics will also have its airframe power system, CorePower, on display in the booth. This system will feature a new 115VAC version of its recently introduced Electronic Circuit Breaker Unit,  which replaces conventional thermal mechanical circuit breakers and functions as both a breaker and a switch for controlling loads.

Innovation at the Core: Astronics brings a long history of innovation and the successful introduction of new technologies and products to market, including the EmPower passenger in-seat power technology that has had a profound impact on the passenger experience. The new technology explorations plus proven systems can provide a foundation for future aircraft manufacturers, airlines, IFE providers, and other industry participants to improve experiences for passengers while also improving cost and time efficiencies for aircraft operators.

“Astronics has broad expertise in many technologies that we are combining into integrated solutions,” said Mark Peabody, Executive Vice President of Astronics Corporation. “Our goal is to sit side-by-side with our customers in a collaborative way to find new ways to solve their challenges.”


Kros-Wise Aviation Group

Right now, many of us are getting ready to attend this week’s AIX Hamburg and one of the primary topics of the show will inevitably be connectivity, as it has been for the past 15+ years. However, if you are not an expert in telecommunications and satellite technology, you may well come away from your various interviews more perplexed by the various options and which offering would best suit your airline passengers needs and expectations.

At most airlines, the responsibility for IFC tends to be assigned to the team that is responsible for inflight entertainment equipment and content, supported by Engineering. But since the technologies for providing inflight connectivity are relatively new to the airline industry and are primarily based on telecommunications and satellite industry standards, it is not surprising that few airline organizations have the properly trained staff to do the time consuming and detailed analysis required to compare the available options. As a result, airlines can often become frustrated and/or confused when confronted with the myriad of sometimes conflicting data.

But it is of course very important that these analyses be accurate and complete, given the large capital and service costs associated with purchase, installation, certification, and operation of IFC systems. Capital, installation, and certification costs alone can sometimes approach $1 Million US dollars per aircraft.

As IFC systems improve over time and new applications become available, those systems are capable of serving an increasing variety of airline needs. In order for the airline to select an IFC solution which is best for them, the first step is to develop a detailed Requirements Document. This can be challenging since the capabilities of IFC systems are constantly changing, so it can sometimes be difficult for the airline to even know what to ask for, especially since every airline’s requirements are different.

Listed below are a few high-level examples of issues related to an airline’s specific requirements:

  • Satellite vs. ATG
  • Ku-band vs. Ka-band
  • GEO vs. LEO or MEO satellites
  • Satellite Earth Station (teleport) Locations
  • Geographical Coverage Requirements
  • Capacity and Throughput Metrics (CIR/MIR)
  • Data Speed and Variance, Latency, jitter, etc.
  • Supplier Product/Service Roadmap
  • System Flight Demonstrations
  • Cost of Aerodynamic Drag and Weight
  • ARINC Standard Compliance
  • ISP Service Provision
  • Social Media support
  • Live TV Capability
  • Data Security and Privacy
  • High Latitude Coverage Capability
  • Skew factor
  • Tail Blockage of Antenna
  • Atmospheric Attenuation
  • Software Update Process

And these are just the tip of the iceberg.

Realizing that airlines require assistance with the IFC selection process, Kros-Wise Aviation Group has assembled a team of highly experienced staff and developed a disciplined process which can cost effectively help the airline ensure that they make the best decisions. In September 2018 they launched a unique new service to help airlines make better and faster decisions on connectivity systems and service. This process is called Connectivity Assist. Utilization of this process can save airlines millions of dollars over the term of their IFC contracts.

Kros-Wise is a professional services and product development firm which was founded in 2004 and currently has approximately 150 full-time employees. The company headquarters is in San Diego, California. It is a Women-Owned Small Business (WOSB).

“Our new Connectivity Assist process provides a simple, fast, and cost-effective way for airlines to augment their expertise on a short-term basis and ensure that they obtain the maximum benefit from their substantial IFC investment,” says Lily Aragon, CEO of Kros-Wise. “We brought together the top experts in the IFC industry and worked hard to develop a process that ensures that the airline avoids any nasty ‘surprises,’ while allowing them to minimize expenditures and increase passenger satisfaction.”

Kros-Wise has extensive experience providing support to IT Programs for US Navy and other US Government Organizations, and to aviation and satellite equipment and service providers. The Kros-Wise team is highly experienced in IFE and Connectivity systems, service, installation design and support, and the associated FAA/CAA certification. Kros-Wise employs senior level staff who have extensive experience working with companies across the aviation and IFE-C industries. These companies include: Gogo, Inmarsat, Iridium, Panasonic Avionics, ViaSat, Virgin America, Boeing, Lockheed Martin, US Navy, and United Airlines.

Kros-Wise also provides the following types of services related to inflight entertainment, connectivity, cabin management systems, galleys, and aircraft interiors:

  • Inflight Connectivity Requirements Definition and Comparative Analysis
  • Aircraft Surveys
  • Aircraft Installation Design
  • Aircraft Certification
  • Aircraft Installation Project Management
  • Program Management
  • Flight Test Planning, Implementation and Support
    • Kros-Wise has an ATP and FAR Part 135 rated pilot on staff, with type ratings in B-737 and A320-series aircraft
  • Flight Manual Supplements
  • Aerodynamic Analysis and BirdStrike Substantiation
  • Flight Vibration & Buffet Substantiation
  • Supplier/Vendor Management
  • Systems Engineering
  • Aircraft ‘C’ and ‘D’ Check Management and Support
  • LRU and Component Design
  • Power Load Analysis
  • Proficiency in CATIA, Cadkey, Autocad and SolidWorks
  • Structural Substantiation
  • Fatigue & Damage Tolerance

Kros-Wise will be attending AIX Hamburg. You may get in contact with them via the following information:

Bill Peltola, VP Business Development – bill.peltola@kroswise.com – +64-21-861-954

Ken Larson, CTO – ken.larson@kroswise.com   Mobile +1-619-674-0098


Panasonic Avionics

Mark Jennings, Chief Operating Officer at Panasonic Avionics Corporation (Panasonic), commented on the acquisition of Newtec by ST Engineering’s subsidiary, Singapore Technologies Engineering (Europe) Ltd, stating, “This investment by ST Engineering is an important milestone for both Panasonic and its customers.” Jennings noted that, “We believe that the combined new business will speed time to market and accelerate the innovation cycles needed to best serve our inflight connectivity customers. In fact, Newtec’s bandwidth efficiency and Ultra High Throughput technologies with iDirect’s seamless global bandwidth and network management capabilities have the potential to be unrivalled in the market. Jennings continued, “Newtec’s modem has played a key role in our global Ku-band high throughput satellite service, and we have an aggressive plan to upgrade all remaining and future aircraft to this technology. We have shared our future development plan with the combined ST Engineering team, and they are ready to meet that schedule. Panasonic Avionics has over 3,600 aircraft committed to its global high throughput satellite service. Today, there are over 2,000 aircraft connected to its Ku-band network. More than 780 aircraft are currently using the Newtec modem, and the company expects to have all currently equipped aircraft upgraded to this technology by the end of 2019.


Mythopoeia

Mythopoeia is delighted to announce that after a successful implementation of Business Class that it has just completed an installation of Air Cloud for Air Greenland economy class cabin. Mythopoeia is again partnering with SR Technics in Zurich to complete the overall delivery of the system from Seat modification, STC package and Installation. Air Cloud is a low-cost wireless seat back IFE display system. The systems comprise the very latest wireless standards delivering content to the displays. Files are stored locally at the display making the system fully redundant and offering no interruptions to the passengers viewing experience. The Economy class cabin features 18” monitors mounted on bulkheads to display Moving map, company promotional info and safety videos. Air Greenland worked with Mythopoeia to develop a Graphic User Interface that reflects the unique identity and brand of the Airline. Katja Vahl, Sales and Marketing manager worked closely with the team to implement a unique theme including northern lights, Mother of the sea and the flying Angakkoq known as the shaman in the old days. These wonders, myths and characters played a vital part in the daily life of the ancient Greenlanders, who learnt moral code through oral traditions. Today, they are part of the social fabric that ties Greenlandic people together. – The integration has delivered a unique, customised and tailored experience for our customers, said Katja. 2.1 amps of USB power is provided at each display to allow Air Greenland’s customers to charge their PED devices and the system has a fully integrated PSS functionality for reading light and attendant call. Air Cloud displays feature the very latest quad core processing technology. Air Cloud offers a wide range of software features from revenue generating applications, apps as well as Hollywood Movie Content.

On another note, Mythopoeia wins tender with Rossiya Airlines to replace Passenger Service Systems (PSS) for 8 X B747 aircraft. Mythopoeia’s solution provides full integration with both ACESS and CSS platforms. A challenge facing operators when transitioning/upgrading wide body aircraft is the need to control the “reading light” and “attendant call” PSS functions delivered by the existing IFE system. The traditional solution requires installation of a dedicated PSS replacement that requires seat and CAM modification at significant cost and no quality of service enhancement. The PSS system provides a unique off seat solution making it convenient to install. Mythopoeia is again partnering with SR Technics to deliver a complete turnkey solution to include STC package & seat modification. 2.1 amps of USB power is provided at each display to allow customers to charge their PED devices. The overall combination of the right product and ease of integration makes it very interesting product and we are happy to cooperate with MHL for this project.


Airbus

  • AIX: Airbus showcases its latest cabin innovations at this year’s Aircraft Interiors Expo in Hamburg, Germany – the world’s largest event dedicated to the aircraft interiors industry, in-flight entertainment, connectivity and passenger services. At the Airbus stand this year (Hall B5, Stand 5A20), Airbus will display the latest full-scale Airspace cabin mock-ups for the A320 – including its new overhead Airspace XL Bins and full-flat seats for long range comfort; and an A220 cabin mock-up with both business and economy seats – demonstrating how this aircraft offers the leading cabin experience in any small single-aisle aircraft. Moreover, the booth will also feature the ‘Day & Night’ premium concept for the A350 XWB; and there will also be an A320 Upgrade Services mock-up. Virtual Reality Gears will allow visitors to experience all aircraft cabins. Airbus is also leading the field with new innovations in the cabin, notably with our IoT-enabling “Connected Experience”, creating a cabin ecosystem which seamlessly connects cabin elements to provide a personalized passenger experience. In addition, Airbus is providing a glimpse of the future flying experience with our new ‘Cabin Vision 2030’ – inspired by airlines, tech companies and start-ups. At the stand, visitors can also explore what’s new in terms of possible seat innovations for passengers’ comfort and airlines’ differentiation and efficiency. This year Airbus is proud to have been shortlisted twice in the prestigious Crystal Cabin Awards for the following achievements: The “Lower-Deck Passenger Experience Modules”, in cooperation with Safran; and also for the new “X-tend Seat” concept over-wing exit seat for single-aisle aircraft. The Crystal Cabin Awards ceremony is held on the evening of Tuesday 2nd where the winners will be revealed.
  • AIRBUS/EU Counter Measures: Airbus welcomes the report of the WTO Appellate Body, which confirms that the United States failed to withdraw the subsidies granted by federal, state and local authorities to Boeing, and to remove the harm those subsidies caused to Airbus.
    The Appellate Body has rejected every single United States argument whereas it has taken all EU legal points on board. In addition, the WTO highest court has also qualified a number of additional US federal and state programs as illegal subsidies, and even, as prohibited subsidies as in the case of the Foreign Sales Corporation scheme (FSC), a major win for the EU. The report requests that further compliance steps are necessary from the United States and Boeing. Failure to do so will provide the European Union the possibility to seek countermeasures on imports of US products. Airbus General Counsel John Harrison stated: “This is a clear victory for the EU and Airbus. It vindicates our position that Boeing, while pointing fingers at Airbus, has not taken any action to comply with its WTO obligations, contrary to Airbus and the EU. With this damaging report, continuing to deny they receive massive illegal subsidies from the United States government is no longer an option. Stated differently, absent settlement, the US will pay – in perpetuity – billions in annual sanctions driven by every single flying Boeing program, while the EU would face, in the worst case, only minor issues.
    He added: “We hope that these findings will prompt the United States and Boeing to move forward constructively in this long-standing dispute and join us in working towards a fair-trade environment. In the absence of a constructive approach, the EU now has a very strong legal case to move forward to countermeasures.” Airbus thanks the European Commission and the governments of France, Germany, the United Kingdom and Spain for their continuous support throughout the long dispute process. Their longstanding efforts to restore a fair level playing field are now clearly showing results.
  • Evelop Airlines, the Spanish carrier of Barceló Group’s Ávoris travel division, has taken delivery of its first of two A350 XWBs, the world’s most modern and eco-efficient aircraft family. The second aircraft will be delivered in 2020. The A350-900, on lease from Air Lease Corporation, will be based at Madrid Barajas – Adolfo Suárez airport and deployed on long-haul routes to Caribbean destinations. It features a high comfort single class configuration with 432 seats. Passengers will enjoy more personal space, the quietest cabin of any twin-aisle aircraft and the latest generation cabin products, including individual onboard in-flight entertainment.

It’s that time of year again! From 02 to 04 April, the Aircraft Interiors Expo 2019 is being held in Hamburg // Crystal Cabin Award ceremony on 2 April

Hamburg, Germany | March 28, 2019– For the international aviation industry, it is one of THE high- lights in the annual calendar: the Aircraft Interiors Expo in Hamburg, the leading global trade show for everything to do with aircraft cabins, passenger experience and on- board products. And in 2019, the event is celebrating its 20th birthday. Thousands of airline managers, manufacturers, suppliers and journalists from all over the world will gather in the German city from 02 to 04 April, to view and discuss the latest trends in aircraft seats and in-flight entertainment at more than 500 stands. The absolute vanguard amongst the innovative concepts this year will be crowned by an international expert jury on the evening of 2 April at the Crystal Cabin Awards, an initiative of Hamburg Aviation.

Hamburg’s First Mayor to visit the Aircraft Interiors Expo for the first time

This year, Hamburg’s First Mayor, Dr Peter Tschentscher, will be visiting the Aircraft Interiors Expo for the first time. During a tour of the event on the morning of Wednes- day 3 April, he will get an overview of Hamburg’s participants in the world’s biggest aircraft interiors show. The northern German metropolitan region is considered the world’s most important site for this rapidly growing segment. It is not just major corporations such as Airbus and Lufthansa Technik that have concentrated their world- wide activities in the field here. Dozens of suppliers of all sizes, research institutions, such as the ZAL Center of Applied Aeronautical Research and, on the university side, the Hamburg University of Applied Sciences have a focus on aircraft interiors here.

Hamburg’s First Mayor, Dr Peter Tschentscher, comments: “The final assembly and delivery of one in every six airliners worldwide takes place in Hamburg. More than 40,000 highly qualified specialists work in the civil aviation industry in Hamburg. Some 3,000 of them are in the field of cabin development. The Aircraft Interiors Expo underlines our status as an important location for this field. The Customer Definition Center at Airbus has contributed to this development by allowing the airlines to tailor their cabins with the latest technology. And the ZAL Center of Applied Aeronautical Research also plays a role with innovative developments that optimise cabins and associated technologies.”

Boom industry: the growing importance of aircraft interiors

Worldwide, air transport is growing rapidly, and already, around the globe, more than 120,000 flights take off every day, carrying over 10 million passengers. The atmos- phere and services on board are increasingly serving the role of a “business card” for airlines, especially in the premium segment. At the same time, every square centimeter of space is precious. If the aircraft cabin were an apartment, the monthly rental would equate to some 1,400 euros per square meter. Just how to increase passenger comfort in a tightly packed Economy cabin therefore continues to be one of the most important areas for products at the show.

Crystal Cabin Award crowns the best concepts of the year

The leading international innovations and concepts this year will be selected at the Crystal Cabin Awards, to be presented in eight categories at a formal ceremony in the Great Stock Exchange Hall of the Hamburg Chamber of Commerce, on the evening of 2 April. The independent industry prize, an initiative of Hamburg Aviation, is one of the most coveted honours in the aviation industry for airlines, manufacturers, suppliers and universities alike, and it is closely watched by media from all over the world. The guest list for the evening event this year is full of famous names, too. Alongside political heavyweights such as Hamburg’s First Mayor, Dr Peter Tschentscher and the Coordinator of Aerospace Policy for the Federal German Government, Thomas Jarzombek, there are also several CEOs from the aviation industry,y along with top stars such as model Toni Garrn and Emirates President Sir Tim Clark. On Wednesday 3 April, at 2:30 p.m., all victors will be at the Aircraft Interiors Expo in person to present their concepts in the Cabin Space LIVE Auditorium on the 1st floor of Hall B4. Throughout the Expo, the Crystal Cabin Award Gallery is located here, displaying all of this year’s finalists.

Strong Hamburg presence amongst the exhibitors

The Aircraft Interiors Expo may be highly international, but Hamburg is all the more present. At its stand in Hall B5 (5A20), Airbus is focusing on matters including long-haul comfort, using the A320 range of aircraft as an example. A major portion of the final assembly for these best-selling aircraft takes place in Hamburg. The A320 family was conceived as a short and medium-haul airliner. However, the new A321LR (“Long Range”) version can serve lower-volume long-haul routes without passengers having to sacrifice comfort. The Airbus Airspace cabin concept incorporates additional elements to improve well-being on board, for example with customised lighting scenarios and more spatial depth.

The Aircraft Interiors Expo is an important event for Lufthansa Technik (Hall B6, 6B80), too. The company, headquartered in Hamburg, now provides maintenance support for 20 percent of the world’s airliners, giving it plenty of experience of where there is room for improvement in the cabin. Examples include the galley area, where flight attendants regularly get chilled feet and colds because of the unheated floors, or the lack of USB ports for passengers to charge their smartphones in flight. The Lufthansa subsidiary has solutions for both of these concerns.

Amongst this year’s biggest exhibitors, once again, is Diehl Aviation, a supplier active in the Hamburg market (Hall B7, 7D20). Alongside a walk-through cabin model that brings innovative lighting scenarios and digital assistant systems to life, Diehl’s booth is focused on the essential matter of water on board. A retrofit antibacterial filter for the lavatory, the UV-LED Water Disinfection Unit, uses ultraviolet light to ensure that for the first time, passengers can safely drink tap water.

Krueger Aviation and zweigrad Design present a complete re-invention of the on- board lavatory in their multicultural aircraft toilet. The re-thought lavatory can be used in a sitting position or, in line with Asian cultures, squatting. The diverse utility of the room is completed with a seating area for getting changed prior to landing and a large baby changing table with animated figures. (Hall B6, Stand 6B70). Pretty much right next door, but with a very different focus, Airbus partner Altran will for the first time be demonstrating its Printed Electrics technology that won a Crystal Cabin Award in 2018, with live printing of electronic wiring for the cabin. Hamburg companies Silver-Atena and jetlite are presenting the jetlite Controller in Hall B1 (1A58). The device uses scientific algorithms and current flight data to calculate the optimal lighting scenario for the cabin. This has been proven to reduce the sense of jetlag.

The first point of contact for all Hamburg businesses and organisations this year is once again the Hamburg Aviation stand in Hall B6, 6B90, a shared presence with the ZAL Center of Applied Aeronautical Research. This is part of the “Hanse Pavilion”, the largest joint stand at the Aircraft Interiors Expo, organised by the Hanse-Aerospace supplier association. The Hamburg Aviation cluster is also politically active and will be holding a reception during the trade fair for a delegation of Canadian aerospace representatives, including the Minister of Economy for Québec, Pierre Fitzgibbon. The delegation is spend- ing the entire week in northern Germany.

Aircraft Interiors Expo celebrates its 20th birthday

The Aircraft Interiors Expo, organised by Reed Exhibitions, is celebrating its 20th birthday in 2019. It has become part of the larger Passenger Experience Week, which begins on Monday 1 April with the Passenger Experience Conference (PEC) and continues with “AIX” and two other parallel trade shows, the World Travel Catering & Onboard Services Expo (WTCE) and Passenger Technology Solutions (PTS). All these events are taking place at at the Hamburg Messe trade fair site.

 

Finalists for the Crystal Cabin Awards 2019 include airlines, manufacturers, suppliers and universities from all over the world

Hamburg, Germany | February 26, 2019– The Crystal Cabin Award is one of the most coveted seals of quality in the global aviation industry. The finalists have now been decided for each of the eight categories. Competition was never tougher for the 24 places in the finals. The international expert jury viewed and evaluated some 94 shortlisted entries. Airlines, manufacturers, suppliers and universities from all around the world have made it to the last round. Just who will be taking one of the precious trophies home will be decided in Hamburg on 2 April at a celebrity gala dinner for the industry during the leading global trade show, Aircraft Interiors Expo.

An overview of the finalists: 8 categories, 24 innovations

Three well-known heavyweights of the aviation industry are going head-to-head in the “Cabin Concepts” category. Aircraft manufacturer Airbus has come up with a new use for the space underneath the passenger cabin with its Lower Deck Pax Experience Modules. Today, the space is used for, amongst other things, cargo containers. In the future, though, it could contain lounge areas or quiet zones for Economy class passengers to make ultra-long haul routes more pleasant. Travel with First Class, on the other hand, and you can already experience such luxuries on the newer aircraft in the Emirates fleet. The Boeing 777 First Class Fully Enclosed Suites have the atmosphere of a private jet. There are also numerous high-tech components such as video calls from the passenger to the crew and virtual windows for suites located in the centre of the plane. This means that every seat has a guaranteed window view. Rather than opulence, Safran Essential Business Class is focused on efficiency and sustainability. Doing away entirely with heavy mechanical components, the concept relies instead on innovative cushion structures. The result: 25 percent less weight and almost 20 percent more space for the passenger.

One of the central questions shaping the “Cabin Systems” category is how to most efficiently use the space within an aircraft. Collins Aerospace provides a great example with its Flex Duet self-service counter for snacks and drinks. During cruise flight, it can just be opened up like a closet door, folding in front of the aircraft door to give a purpose to otherwise unused space. The X-Tend Seat from Airbus increases efficiency in individual seating rows by partially folding down the seat cushion when the passenger stands up. This provides the passenger with more freedom of movement within the row, whilst the airline can compress the seating pitch in emergency exit rows. Diehl Aviation, meanwhile, offers greater seat pitch independence with its Flexible Passenger Service Unit system. The modules, containing for example air vents and reading lamps, are not fixed in place above the seats; instead, they can be repositioned for optimal passenger convenience.

And if perfectly positioned air vents aren’t enough to keep everything smelling of roses, one finalist’s concept for the “Greener Cabin, Health, Safety and Environment” category may have the solution: the nanoe air filtration system by Panasonic extracts pungent smells from the cabin, for example after meals, improving the air quality. Sadly, the concept is currently only available for Business Class. For some years already, the Skycouch from Air New Zealand has led the way in creating a genuine luxury upgrade for Economy Class passengers, converting an entire row of seats to a bed on demand. And now, this practical concept is available in a family edition, with new belts and safety guards ensuring that even babies and infants can be safely put to bed here. The jury showed its appreciation of this enhancement with a place in the finals. Diehl Aviation provides the third candidate in this category, too, with an innovation equally advantageous for old and young. The UV-LED Water Disinfection Unit is a retrofit antibacterial filter for the toilet area. For the first time, tap water is reliably drinkable on board.

A different type of passenger wellbeing, meanwhile, is at the heart of the “In-flight Entertainment and Connectivity” category. One entry here has won over not just the jury but also the Emirates airline. The virtual windows from Collins Aerospace are already in use in the airline’s concept that has made the finals in another category. Global Eagle has a product that benefits not just First Class passengers: the Low-Earth Orbit Satellite, LEO. Floating in space at a relatively low altitude, it provides extra-fast broadband internet for airborne clients, even in regions currently subject to poor connectivity, such as polar regions. United Airlines, on the other hand, is here with connectivity between the passenger and the in-flight entertainment system. “Entertainment for All” provides passengers with diverse, semantically valid settings to personalise the multimedia experience on board.

Another Collins Aerospace concept is in the spotlight — in the truest sense of the word — in this year’s “Material & Components” category. The μLED Reading Light replaces existing cabin reading lamps with ingenious LED technology. With precisely targeted light cones, a single lamp can illuminate several seats. The Lumina concept from KYDEX is all about pleasant lighting, too. The US company has developed a thermal plastic that can conduct light and provides mood lighting via plastic panels in the cabin. If privacy is what you need for a sense of wellbeing, the Flexible Door from supplier Safran may be your thing. The thinly coated element is integrated in the side wall of the Business Class seating berth and can be drawn across between the seat and the aisle, almost like a blind, when needed. For passengers, it means more privacy; for airlines, the ultralight weight makes it attractive.

The “Passenger Comfort Hardware” category is home to physically larger amenities. This includes the Active Noise Control technology for Business Class seats from Panasonic. Noise- cancelling headphones will be a thing of the past with this seat, which filters the cabin and engine background noise by itself at the press of a button. Calming music or bird noises can be added if required, accompanied by the appropriate lighting. It brings sleeping in the skies close to cloud nine. And in Economy Class? Here, too, attention has been paid to long-haul sleeping comfort. Seat manufacturer RECARO has enhanced its long-haul route seat with a number of comfort elements that make it a little more like an armchair at home. This includes a flexibly adjustable head and neck support as well as movable back and leg upholstery. French design studio Style & Design has taken an even more radical approach to long-haul seating. The Moments concept significantly extends the seating space in Business Class, offering a range of sofa-like positions for sitting, lying and tuning, without costing the airline in terms of precious space.

Radical new travel ideas are traditionally the domain of the “University” category for the Crystal Cabin Award, with students from all over the world bringing their competing plans for the future to the arena. Sahngseok Lee from Hongik University in Korea, for example, has designed the 1 For All concept in collaboration with seating manufacturer Adient. It interweaves the various seat classes to achieve the maximum possible use of space. Premium and Economy passengers may find themselves next to one another or even above or below one another — alone or within compartments. Clément Heinen of Delft University of Technology in the Netherlands has undertaken a redesign of Business Class, in collaboration with Safran. The innovative “Stratus” seat can not only be ergonomically tilted, it can also be turned into a standing desk for completing office work. Joseph Lane from the University of Cincinnati, meanwhile, has developed an innovative approach to on-board catering. With the SkyDining app, passengers will not just have the choice of “chicken or pasta”; instead, they can order a meal from a restaurant at the departure airport in advance, using their smartphones. The meal is delivered to the airport at the gate and served hot during the flight — in an environmentally friendly cardboard box, of course.

Creative ideas from outside the academy find their place at the Crystal Cabin Award, too, in the “Visionary Concepts” category. Flexibility is the order of the day here again this year, as seen in the Ultraflex Zone from AIM Altitude that has made it to the final round. Passengers of all classes can use the snack bar, relax in lounge chairs, work on a presentation at a laptop workstation or do something for their physical comfort in the yoga zone. The Peacock Suite from Paperclip Design in Hong Kong offers more space for airlines to vary their First Class products, with flexible partitions and seating arrangements allowing for individual products to be put together on a flight-by-flight basis as required, ranging from family compartments to three-room luxury suites. Boeing, meanwhile, has approached visionary cabin redesign from a different perspective. The Smart Cabin transforms the aircraft interior into an “Internet of Things” for crew members. Similar to a Smart Home infrastructure, it allows for all components to be digitally managed and controlled with voice commands, from lighting to seating and even lavatories.

The innovations of the year — showdown on 2 April

The Crystal Cabin Award, an initiative of the cluster Hamburg Aviation, is presented in eight categories: “Cabin Concepts”, “Cabin Systems”, “IFEC”, “Greener Cabin, Health, Safety and Environment”, “Material & Components”, “Passenger Comfort Hardware”, “University”, and “Visionary Concepts”.

To win one of the coveted snow-white 3D printed trophies, the 24 finalists now have to present their ideas in person to the 27 members of the international expert jury. Winners will be announced at a prestigious Gala Dinner taking place in the trading floor hall of the Hamburg Chamber of Commerce on 2 April, as always as part of the Aircraft Interiors Expo (2 – 4 April in Hamburg). Guests of honour will include Hamburg’s Governing Mayor, Dr Peter Tschentscher, along with the Federal German Government’s Coordinator of Aerospace Policy, Thomas Jarzombek. All winners will then present their concepts once again at the Hamburg show in the Cabin Space LIVE Auditorium, near the official Crystal Cabin Award Gallery on the first floor in Hall B4, at 2:30 p.m. on Wednesday, 3 April. Information on all finalists will be available there throughout the entire Expo. This year, for the first time, trade fair visitors can also take part in a popular vote.

Respected industry award — respected industry support

The following sponsors and media partners support the Crystal Cabin Award: Airbus, Aircraft Cabin Management, Aircraft Interiors Expo (Reed Exhibitions), Aircraft Interiors International Magazine, AIME 2020 – Aircraft Interiors Middle East, Ameco Beijing, APEX, The Boeing Company, Bluebox Aviation Systems LTD., Boltaron Inc. – A SIMONA Company, BURRANA, Collins Aerospace, DIEHL Aviation, Emirates, FERCHAU AVIATION Division, FIT AG – Additive Manufacturing Group, Flightchic, Flightglobal, Future Travel Experience, HAECO Cabin Solutions, Inflight Magazine, Jetliner Cabins, jetlite, Lufthansa T echnik AG, NORDAM, Panasonic, RECARO, Runway Girl Network, SEKISUI SPI, tesa SE and Vartan Aviation Group.

You too can join the list of sponsors and supporters of the Crystal Cabin Award. Information on sponsoring opportunities and packages is available from Carmen Krause: carmen.krause@crystal-cabin-award.com

If you have just decided to attend APEX/AIX Boston and are looking for hotels near the Boston Convention & Exhibition Center (BCEC) checkout the Seaport District. We note that three of the hotels located near the BCEC are full for the dates of the show but there are at least seven large ones nearby and many more a taxi ride away, so open the map on the following link for the Boston Convention & Exhibition Center and nearby hotels: Seaport District Hotels

Here is a visitors guide that might help during your visit to Boston. The guide has 19 pages of restaurants alone and tons of hotels: 2018 OVG (148 pages your computer). This is all you need to locate just about anything you will need while visiting the city. And yes, it has a map and bus routes! Lastly, here is the latest floor plan for exhibitors to see who is where.

Also, do not forget the Aircraft Interiors Expo, Boston (AIX, Boston) will be there as well, as it is the fall’s only meeting place for the passenger experience industry, organized by Reed Exhibitions, it is the sister event to AIX Hamburg. The co-location with APEX EXPO and IFSA EXPO enables the entire supply chain and airlines to experience the full spectrum of aircraft interior products and passenger services in one city.

So now, lets get down to this week’s news:


LUFTHANSA SYSTEMS

More robust, more powerful: BoardConnect Portable enables high-quality streaming for up to 100 users from a single device. Lufthansa Systems will present this new generation of its award-winning solution at this year’s Airline Passenger Experience Expo (APEX) in Boston (September 25 to 27). The brand-new prototype will be displayed at booth no. 753. Lufthansa Technik will present its Lconnect hardware and service package at the same stand.

“With BoardConnect, we are currently one of the fastest-growing providers for wireless in- flight entertainment (IFE) in the aviation industry, and we are among the top five in the market with our multi-award-winning solution and wide product range,” said Jan-Peter Gänse, Head of Passenger Experience Products & Solutions at Lufthansa Systems. “The demand for IFE and IFEC solutions continues to grow. Our close cooperation with Lufthansa Technik and other partners gives us a decisive competitive advantage here.”

The new generation of BoardConnect Portable is even more flexible, powerful and robust, with an impressive modular concept. The new Mobile Streaming Unit (MSU) corresponds to a real server platform including all necessary access points. It can supply twice as many users with high-quality IFE streaming as the first generation. This means that in future one MSU will still be powerful enough to support one single-aisle aircraft, even if the airline expects higher usage rates. Thanks to its modularity, the new BoardConnect Portable can be individually tailored to the needs of the airline.

BoardConnect Portable can also be supplemented with Iridium NEXT technology upon request. This product, known as BoardConnect Portable/Link, has a low bandwidth and enables services such as messaging and online payment. The required antenna can be installed in a suitable position in the cabin without the need for an STC. The smart STC-free service is part of the Lconnect product family from Lufthansa Technik and only requires a minor modification. Lconnect comprises all relevant services to equip an aircraft with IFE and IFEC. In addition to the physical installation, this includes all required aeronautical and regulatory work, conversion planning and materials supply, the manufacture of diverse high- end components such as the WLAN access point, the supply of materials in regular flight operations, and the repair of defective components.

Another highlight from Lufthansa Systems will take place even before the trade fair opens this year. For the first time in the history of the APEX EXPO, the event will start above the clouds with an exclusive pre-conference on board an Airbus A350. The Lufthansa #FlyingLab APEX EXPO on September 22nd on Flight LH424 from Munich to Boston is being organized by Lufthansa in cooperation with Lufthansa Systems and APEX. Videos of the live presentations will be streamed via WLAN so passengers can follow them on their own smartphones, tablets or laptops. The WLAN on board is based on BoardConnect. This is one more example of the variety of potential uses of the digital platform. “We are delighted to present the Lufthansa #FlyingLab for the APEX EXPO this year together with Lufthansa and APEX. This exceptional event at an altitude of 10,000 meters will vividly show how innovative technologies and smart ideas can contribute to a new dimension of the passenger experience,” said Olivier Krüger, CEO of Lufthansa Systems.

BoardConnect enables passengers to use streaming technology during a flight to access an airline’s entertainment program on their own devices. The product suite includes four hardware versions: In addition to the permanently installed classic BoardConnect solution, there is the flexible BoardConnect Portable version as well as the BoardConnect Plus (broadband) and BoardConnect Portable/Link (messaging) connectivity solutions. The digital BoardConnect 5.0 platform runs on all versions. Thanks to its modern docker technology, the software enables additional digital services from partners to be integrated quickly and easily. Lufthansa Systems is also providing content such as movies, TV series, music and magazines with its BoardConnect Media Services. All products work in perfect harmony with each other and can be acquired separately or in combination. The different versions make it possible to scale the use of the products as needed.

Image: New BoradConnect Portable Case


LATECOERE

Latécoère, through its Interconnection Systems branch – No. 2 worldwide in onboard wiring and No. 1 worldwide in embedded video systems- has been selected for its “Direct View” cabin video system by Lufthansa Technik as part of its redesigned A320 cabin offering.This equipment was specially designed to allow the flight crew to maintain a watch for passenger safety issues during critical flight phases and responds perfectly to the priority issues for on-board security.

The Latécoère “Direct View” system is a high-tech solution providing a direct view of passenger seating and aisles throughout all flight phases. Developed in close co-operation with Lufthansa Technik and EASA representatives, over 130 shipsets of aircraft parts are already scheduled for delivery.

Latécoère remains confident in its ability to extend its offering to other customers with Lufthansa Technik, one of the leading providers of maintenance, repair, overhaul and modification services for civil aircraft.


GORE

W. L. Gore & Associates, Inc. (Gore) will exhibit an extensive collection of GORE Aerospace Cables and Materials for in-flight entertainment and connectivity (IFEC) at the APEX (Airline Passenger Experience Association) Expo in Boston, MA, on September 24-27, Booth 801. For decades, Gore has provided the aerospace industry with new and trusted solutions that deliver failure-free performance in challenging conditions. Gore’s high-performance solutions in durable, compact, flexible and routable designs meet today’s and tomorrow’s requirements for reliable high-speed data transfer and high-bandwidth signals on digital networks. Passengers and flight crews can take off and stay connected on devices and critical systems while traveling, and installers will find them easier and faster to route in narrow aircraft configurations.

Solutions that will be on display at the expo include GORE Microwave/RF Assemblies that deliver precise radio frequency for Ka, Ku and L Band satellite applications, as well as GORE Leaky Feeder Antennas that deliver constant connectivity to a variety of wireless networks. Also featured will be GORE Aerospace High Speed Data Cables that support the latest open-source architectures and standardized protocols such as HDMI, USB, Ethernet, and more. Finally, Gore will be showing their revolutionary cable jacket systems that are proven to meet stricter industry requirements for more durability and protection in difficult aircraft environments.


FLAME DISTRIBUTION

Flame Distribution will be launching over 400 hours of new content this autumn and will be attending this year’s APEX Expo to offer its latest acquisitions to Inflight buyers worldwide.

Thomas Gould, VP Content Sales, Worldwide Transport & Digital at Flame Distribution, who is attending APEX Expo, commented: “Inflight sales are an important focus for Flame. I am really looking forward to meeting clients old and new and continuing to forge strong relationships with buyers at this year’s market.”


AIRFREE

Airfree, the marketplace of the sky that reinvents the inflight shopping experience onboard connected aircraft, will exhibit during the APEX show in Boston next week.They are announcing this week our selection in Starburst Accelerator program – the startups incubator specializing in aerospace – to accelerate our international development. You can discover more on their introduction video here


AIRBUS

  • AIRBUS appointed Christian Scherer as Chief Commercial Officer, replacing Eric Schulz, who resigned. The company is expected to name Scherer’s replacement as CEO in the coming days. Scherer will start his new assignment with immediate effect. He will report to Airbus Chief Executive Officer (CEO) Tom Enders. Christian Scherer, CEO of ATR since October 2016, held many senior management positions within the Group. At Airbus, where he started his career in 1984, Christian was Head of Contracts, Leasing Markets and Deputy Head of Sales as well as Head of Strategy and Future Programmes. At Airbus Defence and Space, he headed Marketing & Sales. Born in Duisburg, Germany, and raised in Toulouse, France, Christian Scherer holds an MBA Degree from the University of Ottawa in international marketing and graduated from the Paris Business School (ESCP).
  • The first A380 for All Nippon Airways (ANA) took to the skies, completing a maiden flight from the Final Assembly Line (FAL) in Toulouse, France to the Airbus site in Hamburg, Germany. The aircraft is now being prepared for cabin installation and painting in the airline’s special A380 livery. ANA HOLDINGS INC. placed a firm order for three A380s in 2016, becoming the first customer for the superjumbo in Japan.  The first delivery is scheduled early 2019, and the A380 will initially be operated on the popular Tokyo-Honolulu route. To date, Airbus has delivered 229 A380s, with the aircraft now in services with 14 airlines worldwide.
  • AIRBUS booked 274 orders (219 net) in 2018, through August 31.

BOEING

  • Boeing awarded a $3 million grant to the George W. Bush Institute’s Global Leadership Impact Center. The grant, part of a previously announced $10 million donation to the Institute, will support women’s empowerment and global leadership programs aimed at promoting education, healthcare and economic opportunity for women around the world.
  • Boeing and Air Peace of Nigeria today announced a new order for ten 737 MAX 8 airplanes during a signing ceremony in Lagos. Air Peace already operates Boeing 737s between major cities in Central and West Africa. The airline, which recently added Boeing 777s to its fleet, is looking to soon launch its international flight operations.
  • The Boeing Company announced that Phil Musser, senior vice president of Communications, will depart the company in early November due to personal and family considerations. Anne Toulouse, current Boeing vice president of Global Brand Management, will replace Musser on an interim basis until a permanent successor is named.
  • A Boeing B787 completed a SFO – Zurich flight powered by a blend of biojet fuel (30%) derived from Carinata, an oilseed crop that can be grown like food crops. Agrisoma Biosciences (Canada) partnered with United and World Energy to complete the test.
  • BOEING booked 738 orders (581 net) in 2018.

Ted Neck’s Passing

Ted Neck, who was the long time representative for Panasonic and responsible for many of the trade show exhibits that graced the WAEA and APEX. Ted died unexpectedly on Thursday, 9/13 from a heart attack. Services are pending. They will be held in LA/Playa Vista area of California – where Ted and his wife, Rachel, reside – but time and place not fixed as of this writing. The family would be interested in Ted’s friends and co-workers sharing any stories they may have about working/partying with Ted. “If anyone wants to attend the services and speak, please let them contact me at  ken_lew@ieee.org I have taken the responsibility to filter the inputs and present them to the family to see if there is time and space at the service for many speakers from Ted’s working life.”


Other News

Since APEX/AIX are within the next 30 days, we thought it was a good time to feature some of the IFEC products you will see there! Let’s get started.

IFPL

Inflight Entertainment and Connectivity (IFEC) specialists IFPL will be showcasing their latest power solutions at APEX 2018 in Boston, USA, with a full range of innovative products on display at the show.

IFPL will demonstrate how airlines can easily anticipate the power connectivity requirements of their passengers with a clever combination of a Reversible USB-A and USB-C. This combination offers 10W and 15W with a Power Delivery option that can provide up to 60W from the USB-C outlet. IFPL has sensibly split the 28V to USB-Power Delivery converter from the outlet.

Working with key industry partners, IFPL has delivered the innovative 2020 USB-A outlet which allows seamless integration into the seat. This system delivers an ergonomic and aesthetic advantage over traditional outlets. The modular design ensures easy on-wing replacement should the connector become damaged and allows for an easy upgrade path to USB-C. The result is an elegant installation of a fully integrated system that enhances the passenger experience whilst removing weight and complexity.

At APEX IFPL will show the latest design concept for a seatback PED (Portable Electronic Device) holder that provides USB and inductive charging. This bolsters the recent announcement of an inductive charge unit that delivers wireless charging at the seat, also designed to be seamlessly integrated.

IFPL will demonstrate how to turn USB power into ancillary revenue with its Patent Pending ‘Charge To Charge’ solution. This innovative solution allows airlines to be able to charge a passenger to turn on their USB power outlet and/or launch adverts or promotions when the passengers plug in their device, providing multiple ancillary revenue streams. This process is managed using only the airlines App and IFPL’s USB outlet providing an easy upgrade to current or planned installations by replacing the existing outlet for an IFPL Charge to Charge unit.

Another IFPL innovation is an integrated audio and Bluetooth jack. This is an upgrade to existing IFE systems to allow passengers to easily connect their own headphones, thereby further enhancing the customer experience. The audio jack is a critical component of any IFE system and IFPL believes that delivering high quality sound, with high unit reliability and minimizing the impact of Customer Induced Damage (CID) is vital in maintaining customer satisfaction.

For over 20 years IFPL has delivered a range of Long Life, Rapid Fit, INCAM and Breakaway MagSignal products and solutions. An expert team will be on hand to discuss your requirements on booth #707 at APEX 2018.


SITA

Xiamen Airlines, which is experiencing major growth across its domestic and international network, is using sophisticated software from SITA to set its fares competitively in all markets. The airline, which handled 32.7 million passengers in 2017, is highly profitable. It has achieved profits 31 years in a row and is now using SITA Airfare Insight to optimize its fares-related decision making. More than 180 million fares are published worldwide at any one time, and typically full-service airlines will update fares throughout their distribution network of GDSs, travel agencies and websites, several times a day.

By using SITA’s Airfare Insight Xiamen Airlines can stay ahead of the competition. It can set its fares based on a clear view of what its competitors are doing in markets across the world. Airfare Insight automatically identifies the relevant fare changes in the marketplace. It then immediately ensures appropriate prices are in place to support the airline’s overall commercial strategy. Chen Rong, Committee Secretary, Passenger Marketing & Sales, Xiamen Airlines, said: “Filing fares at the right price and at the right time can have a significant impact on profit margins.

SITA’s technology enables our commercial team at Xiamen Airlines to have the right fares distributed to the right customers. It also gives us the capability to analyze all our fares and manage them across multiple locations and time zones, which is vital as we expand our route network.” Today, Xiamen Airlines serves nearly 400 domestic and international routes covering China, Southeast and Northeast Asia, Europe, North America and Oceania. With 1,074 destinations in 177 countries making sure the right fares are published in the right markets is challenging.

SITA Airfare Insight automatically identifies the relevant fare changes in the marketplace. It then immediately ensures appropriate prices are in place to support the airline’s overall revenue management and sales strategy.May Zhou, SITA Vice President & General Manager, East Asia, said: “Xiamen Airlines is one of China’s great successes with decades of profitability. Industry studies indicate that correct pricing can contribute 3-10% to overall revenues and SITA’s technology allows the airline to distribute all fares to customers at the ideal price point with head-office knowledge and approval. Airfare Insight also simplifies the end-to-end fares management process while putting competitive fares in key markets. A winning formula for this growing airline.” By achieving profits for 31 years in a row Xiamen Airlines has been an airline that has remained profitable for the longest period in China’s civil aviation industry. It enjoys the highest international financial rating among the Chinese airlines.


SITAONAIR

In an important next step for its innovation development program, Rossiya Airlines has implemented SITAONAIR’s CrewTab to advance its cabin crew operations.

Rossiya Airlines has worked closely with SITA and SITAONAIR – the SITA Group’s subsidiary and air travel industry’s connected aircraft service expert – to deliver its tailored CrewTab solution. Designed to optimize cabin crew work processes and activity, the device has been fully integrated with Rossiya Airlines’ information systems, enabling 450 Rossiya Airlines crew members to access all necessary flight information inflight via their iPad 4th Gen® tablet devices.

Currently, airlines typically provide such information in paper formats. By contrast, a key benefit of CrewTab is its ability to digitize workflows, streamline reporting, eliminate operational duplication and provide a complete flight information picture, quickly and efficiently. Rossiya’s CrewTab solution is available on regular and seasonal flights, as well as flights-to-order.

By enabling remote Internet access to airline information resources and systems, SITAONAIR CrewTab helps Rossiya to improve performance at key points in the onboard service experience. It does this by helping to streamline the interaction between the airline’s internal organizational units, supporting a more efficient document flow system, enhancing staff processes and reducing costs.

Cabin crews spend more time talking to passengers than anyone else in an airline, and are, therefore, central to the passenger experience. Deploying a tactile, responsive and information-rich technology, such as CrewTab, presents Rossiya with immediate benefits and advances to both the quality and efficiency of its cabin experience.


SkyLights
Today, SkyLights announces the launch of Skykids, its Immersive VR entertainment created especially to entertain children aged 6 to 12 on long-haul flights. The service, which lets children watch curated 2D, 3D and forward-facing 360° films in their own wearable cinema, was deployed fleet-wide on July 1st with SkyLights’ long-standing client XL Airways. Having seen significant success since day one,  SkyLights will continue the service beyond its initial holiday season scheduling.

According to a study commissioned by Emirates in 2017, children under 12 get bored 50 minutes into long-haul flights. With entertaining children identified as parents’ biggest concern when flying, and unruly kids voted the second most annoying type of passenger in Expedia’s 2017 passenger study, Skylights saw an opportunity to upgrade the customer experience of all passengers onboard. As a result, Skykids was developed, combining a fun and engaging VR headset design with a premium catalog curated especially for kids in partnership with 20th Century Fox. Going forward, SkyLights will offer airlines the new service alongside its flagship Allosky business class amenity solution. With this addition, the company aims to consolidate its position as the leading provider of VR entertainment for airlines.

SkyLights is an American-French company that leverages Cinematic VR as premium passenger entertainment. It has a signature immersive-IFE solution that transports passengers to their own, private, in-flight movie theater where they can enjoy 3D, 2D and VR content on a wide-angle cinema screen. On average, passengers use the device for 4 hours with a 90% recommendation rate.


AIRBUS

The first ACJ320neo[i] has been assembled on programme, fitted with CFM International LEAP-1A engines and painted in ACJ house-colours, in preparation for a first flight in the coming weeks.

After delivery to Acropolis Aviation of the UK in the last quarter of this year, the aircraft will enter outfitting at AMAC in Basle, Switzerland, where an Alberto Pinto-designed cabin will be installed, and be repainted in the customer’s colors. Like the airliner versions from which it is derived, the ACJ320neo Family features new-generation engines and Sharklets, saving around 15 per cent in fuel and delivering a leap forward in inter-continental range. The resulting ACJ320neo can fly 25 passengers 6,000 nm/11,100 km or 13 hours – enabling routes such as London to Beijing or Cape Town and Moscow to Los Angeles – while the ACJ319neo can fly eight passengers 6,700 nm/12,500 km or 15 hours. Featuring the widest and tallest cabins of any large business-jet, the ACJ320neo Family delivers similar operating costs and better residual value, while being about the same size. Orders for the ACJ320neo Family stand at nine aircraft, comprising three ACJ319neo and six ACJ320neo aircraft.


OTHER NEWS

The Crystal Cabin Award is expanding with the new “Best Customer Journey Experience” category. Submissions can be made online until the end of July.

Hamburg | July 9, 2018– With a special category for integrated digital innovations in the field of air travel, the Crystal Cabin Award, the world’s leading prize for aircraft interiors and on-board products, is extending its scope. The new category is aimed both at passenger-focused products such as smartphone apps relating to air travel, and at digital applications that improve product management for airlines. Entries can be lodged online at https://connect.apex.aero/page/apexawards until the end of July.

The new category is running outside the normal entry phase for the Crystal Cabin Award. It will be presented on 24 September together with the APEX Awards at the APEX EXPO and Aircraft Interiors Expo Americas events in Boston, Massachusetts. The application phase for the other eight categories, traditionally awarded every April at the Aircraft Interiors Expo in Hamburg, will then begin.

“Best Customer Journey Experience” comprises all products that help to improve the customer experience journey (inspiration, planning, booking, purchase, pre-trip, departure, in- flight and post-trip) across airline travel categories. It includes technical end-to-end solutions across categories including applications, artificial intelligence, tools, devices, software, programs etc. The product should offer benefits for airlines, OEMs, and/or suppliers by offering new digital solutions and specific insights about passengers experience for the benefit of on- board technical utilization. The finalists and award winner will provide airlines and their suppliers an inspirational example on how to optimize the cabin for end-to-end travel solutions centered around personalized passenger experience.

This special category complements the existing eight categories awarded each year in Hamburg for the Crystal Cabin Awards: „Cabin Concepts“, „Cabin Systems“, “Greener Cabin, Health, Safety and Environment”, “Inflight Entertainment & Connectivity”, “Material and Components”, “Passenger Comfort Hardware”, “University” and “Visionary Concepts”. Winners of the 2018 season included renowned industry players such as Airbus and Altran, Rockwell Collins, and PriestmanGoode with Qatar Airways.

The Crystal Cabin Award 2018 is supported by the following sponsors and media partners: Airbus, Aircraft Cabin Management, Aircraft Interiors Expo (Reed Exhibitions), Aircraft Interiors International Magazine, AIME 2019 – Aircraft Interiors Middle East, ALTRAN S.A.S. Co. KG, Ameco Beijing, APEX, ATR, Boltaron Inc. – A SIMONA Company, DIEHL Aviation, FERCHAU AVIATION Division, FIT AG – Additive Manufacturing Group, Flightchic, Flightglobal, Future Travel Experience, Global Eagle, HAECO Cabin Solutions, Inflight Magazine, Jetliner Cabins, Lufthansa Technik AG, Panasonic, Rockwell Collins, Runway Girl Network, SEKISUI SPI and Thales.

 

Gogo

Late last week, Gogo announced some adjustments to their leadership roles within the commercial aviation division, as well as, the business aviation sector. John Wade, who has more than 30 years of aviation and IFEC industry experience, joined Gogo back in 2008 after a stint as CTO of ONAIR, has been named as the first President of Gogo’s Commercial Aviation Division. If you remember, in 2016 John was moved from General Manager of the Business Aviation Division to Executive Vice President and Chief Operating Officer of Commercial.  He was responsible for Gogo’s operations, quality control, commercial airline account management and commercial sales. In this new role as Gogo President he will have end-to-end responsibility for managing all aspects of the Commercial Aviation business, including product development, technology, sales, account management, quality, marketing and all aspects of product delivery.

Also, Sergio Aguirre, formerly senior vice president and general manager, will now serve as President of Gogo’s Business Aviation Division. Aguirre will continue to be responsible for managing the Business Aviation (BA) division and will now report directly to the CEO, Oakleigh Thorne. Aguirre joined Gogo in 2002. Aguirre is also an aviation industry veteran with more than 30 years of experience.

Anand Chari, who has served as the Company’s Chief Technology Officer since 2011, will move into a new role as Strategic Technology Advisor. Chari has been with Gogo since 2003 and has been instrumental in the design and development of the company’s ground-breaking ATG (air-to-ground) and 2Ku (satellite) products.

Jon Cobin, who joined Gogo in 2010, will now serve as Chief Strategy Office and Executive Vice President Corporate Development. This is a newly created role and Cobin will be responsible for leading company wide business, strategic planning and corporate development efforts as Gogo seeks to leverage the Commercial and Business Aviation product portfolios to drive growth and share value.

All of the above appointments are effective as of May 1, 2018.


Next, we thought you might like to see just some of the AIX highlights we noted. But be advised, there are plenty more.

  1. Virtual Reality in IFE applications is becoming more available and better; however, it is not replacing IFE – some goggle developers, like SkyLights, are really doing a bang-up job.
  2. New potential revenue generation via “paying for inflight power” is on the horizon – think low cost carriers here.
  3. Improving flight operational efficiency was hight-lighted by Gogo’s Flex Developer. Keep your eye on this one!
  4. Inflight content downloading of entertainment is new, and one time viewing on (and off ) the plane is a reality says GEE.
  5. One tekkie vendor has developed a code based solution for installations in IFE systems that “reduces” the bandwidth required for streamed movies and the system prevents delays when all are watching movies. The German start-up Cadami is one to watch.
  6. Smaller removable streaming Wi-Fi servers now have onboard battery installations so they do not need removal and recharging as often, noted Lufthansa Systems and AirFi.
  7. The folks at Zii have developed the next generation of IFE with a seatback system display that has the thickness of a couple stacked coins. It was super cool!!
  8. The “cloud” is now available in IFEC from Panasonic and others.
  9. Seat power boxes are getting smaller, just ask Astronics.
  10. Onboard retail sales support and software is even more available because of real-time connectivity.

Round-Up: AIX – Day 2 & 3

Here is an outline last two days of the show reported by the AIX TEAM!

Day 2 of AIX saw yet more exhibitors choosing the show to announce their latest deals and newest offerings.

April 11, 2018 announcements included:

  • Ensinger Plastics announced their new flame-retardant materials, TECAMID 6 (PA 6) FRT, TECAMID 66 GF15 FRT and TECANYL (PPE) VH2, which can replace metals to achieve significant weight reduction in aircraft.
  • Recaro announced it will supply its CL4400 business class seats to WOW, the Icelandic budget carrier. A total of 15 aircraft will be completed by year-end.
  • Inmarsat has signed a deal with low-cost Indonesian airline Citilink. The deal has been signed in partnership with Lufthansa Technik, Lufthansa Systems and Indonesian tech company Mahata Aero Teknologi and will see a retrofit of 50 of Citilink’s Airbus A320s with Inmarsat’s GX Aviation in-flight broadband service.
  • Geven announced the Essenza economy-class seat has been ordered by Lufthansa for its Austrian Airlines, Lufthansa and SWISS A320 and A321neo fleet. Deliveries will take place from Q4 of this year until 2022.
  • Panasonic Avionics announced an agreement to provide fuel saving solutions for Air Austral’s narrowbody and widebody aircraft. The first step will implement Safety Line’s OptiClimb solution on all aircraft in the fleet, helping the carrier save fuel with optimized climb profiles for pilots.
  • GKN Fokker has partnered with cosmetics brand Rituals to launch a cabin scenting system which aims to create a more pleasant in-flight experience and influence the mood of passengers.
  • Sekisui Specialty Polymer Innovations has launched the new, back-lit, Lumina version of its KYDEX plastic panels, which are available in any color, printable with infused images for durability and thermoformable to almost any shape.

For the second and final day of the AIX educational program, the FlightGlobal forecast sessions in Cabin Space Live Seminar Theater took a theme of social responsibility:

  • Making IFE accessible for everyone: Over 200 million people worldwide are registered as visually impaired. In the next few years airlines flying to the US will be required to offer an IFE solution for visually and hearing-impaired passengers. FlightGlobal Data, Lufthansa Solutions and Crystal Cabin Award winner Bluebox Aviation discussed what current and future solutions can offer to passengers.
  • End of Life Cabin Equipment: The discussion between Turkish Airlines, Hong Kong Airlines and Professor Dieter Scholz, from Hamburg University of Applied Science, looked at the life-cycle of cabin equipment and its impact on the environment in both operation and disposal. The panel also discussed solutions, such as manufacturers buying back components from the airlines to recycle them, and whether regulation is needed to tackle environmental impact.
  • Predicted maintenance and the connected aircraft: Panellists from Lufthansa Technik, Gogo and Air Transat discussed how OEMs and MROs could use aircraft connectivity to transmit raw aircraft health data in real time, and the question of who should have control over and access to the data increased aircraft connectivity provides.

AIX’s Exhibition Director, Polly Magraw, comments: “Day two has been as busy as ever as our visitors explore the 11 halls we have here at AIX and the breath-taking exhibits on display.

“We started the day with a First Time Exhibitor speed networking event, where they had the chance to meet some of the attending media. We love hosting this event each year as it gives them a platform to share the truly innovative products and services they have on display at AIX.

“In 2018, we have also launched the Ideation Hub. These sessions give delegates the opportunity to take advantage of AIX, as an unrivaled industry gathering, by coming together to generate ideas for the future of aircraft interior design and the integrated passenger experience.”

AIX Day 3 – Over 14,000 attendees, 600 exhibiting companies and 1200 VIPs from more than 260 global airlines descended on the Hamburg Messe for the world’s largest Aircraft Interiors Expo (AIX) in Hamburg, Germany this week. With the Expo capturing the attention of the world’s media and with almost 200 journalists in attendance, exhibiting companies showcased revolutionary products and concepts that demonstrated how the future of air travel is set to change for passengers. This year, more exhibiting companies than ever before used the show as a platform to make announcements. These included:

  •  Acro is to supply its Series 3 ST seat to Viva Air for the airline’s 50 Airbus A320 aircraft on order.
  • Airbus announced the development of a new option for A380 aircraft, ‘A380 Cabin-Flex’. The enhancement, which consists of a new cabin door area arrangement on the upper-deck, is available for line-fit and retrofit, and will be installed on Qantas’ current A380 fleet from mid 2019.
  • Geven announced the Essenza economy-class seat has been ordered by Lufthansa for its Austrian Airlines, Lufthansa and SWISS A320 and A321neo fleet. Deliveries will take place from Q4 of this year until 2022.
  • Global Eagle Entertainment launched the Airconnect Go video-on-demand system portable IFE system for regional aircraft, which streams content to passengers’ own devices through Global Eagle’s Airtime portal.
  • Gogo announced that Air Canada has extended its agreement to install the provider’s 2Ku in-flight connectivity service on its Bombardier CSeries CS300 fleet, with the system to be line-fit during assembly.
  • Inmarsat signed a deal with low-cost Indonesian airline Citilink. The deal has been signed in partnership with Lufthansa Technik, Lufthansa Systems and Indonesian tech company Mahata Aero Teknologi and will see a retrofit of 50 of Citilink’s Airbus A320s with Inmarsat’s GX Aviation in-flight broadband service.
  • GKN Fokker has partnered with cosmetics brand Rituals to launch a cabin scenting system which aims to create a more pleasant in-flight experience and influence the mood of passengers.
  • Panasonic Avionics announced the debut of their new airline on-board loyalty platform, called NEXT Loyalty, with Singapore Airlines as launch customer, as well as a partnership with gategroup on their new retail platform NEXT Marketplace, and an IFEC commitment from Turkish Airlines for 50 wide-bodied aircraft.
  • Recaro announced it will supply its CL4400 business class seats to WOW, the Icelandic budget carrier. A total of 15 aircraft will be completed by year-end.
  • Thales announced the expansion of its inflight entertainment portfolio with CORE and PRESTIGE, offering a full spectrum of solutions and services to maximize passenger satisfaction, loyalty and airline revenue.

AIX also showcased the winners of this year’s Crystal Cabin Awards with the award-winning technologies changing the future of the cabin. Amongst the winners were the Qatar Airways QSuite picked up with Cabin Concepts award, Rockwell Collins ‘Silhouette MOVE’ won the Cabin Systems category and Bluebox Aviation’s Accessible IFE for passengers with visual impairment cleaned up in the IFEC category.

With the latest innovations in connectivity, in-flight entertainment and passenger comfort hardware on display, alongside an educational program looking at the areas of focus for the industry, many trends were highlighted at the Expo.

  • Inflight Entertainment – Passengers increasingly want to replicate the mutli-screen environment they enjoy today on the ground, in the air. Using a mixture of seatback screens with their own devices to both enjoy inflight entertainment and use a second screen to stay connected with friends and family via email and social.
  • Passenger Comfort – Over the past year, with the introduction of more and more double beds and family suites – flying really does feel like a hotel stay. However, seat manufacturers are also improving passenger comfort in Economy by enabling the enhancement of all cabins onboard to retain customer loyalty in an ever increasingly competitive market.
  • Extension of flight experience –  companies are looking increasingly at entire travel experience and now including the time before boarding, such as individual seat selection via a virtual walk through the cabin, and the ability to select films and music in advance through customizable apps

A daily program of education sessions were hosted at the FlightGlobal CabinSpace LIVE Seminar Theater, with participants from across the industry discussing issues including accessible IFE, end-of-life equipment and the burden on the environment, and management of data and the increasing demand for connectivity.

Exhibition Director, Polly Magraw, comments:

“Every year we see more and more demand from passengers for seamless connectivity and greater expectations placed on all the players that make up the travel experience. As a result, we have seen some truly ground-breaking innovations at AIX this week.

“I’d like to thank all of our exhibiting companies, VIP airline attendees and visitors for helping to continue to make AIX the world-renowned event for the aircraft interiors sector. With the aircraft interiors industry innovating rapidly, we look forward to bringing you all of the latest updates at the 20th AIX next year.”

Aircraft Interiors Expo will return to the Hamburg Messe from 2nd – 4th April 2019 where it will be co-located with World Travel Catering and Onboard Services Expo (WTCE) and Passenger Technology Solutions (PTS). Along with the Passenger Experience Conference the three expos make up Passenger Experience Week.

For more information about Aircraft Interiors Expo please visit: www.aircraftinteriorsexpo.com

As anticipated, the Passenger Experience Conference (PEC) on April 9, and the Aircraft Interiors Expo (AIX) on April 10 thru 12 were the IFEC big deals last week. Each year we attempt to give readers a bit of an oversight about this week dedicated to the aircraft cabin and all things IFEC. This year was not different and for this week and next week, IFExpress will cover the show summary put out by the folks who organize this incredible extravaganza in Hamburg Germany each year. In today’s issue, we cover PEC (April 9) and Day 1 of AIX (April 10)  – next week we will send out the summary of Day 2 and 3 of the Expo. Here we go! 


PASSENGER EXPERIENCE CONFERENCE

Monday April 9,  2018 – Passenger Experience Conference (PEC), the industry-leading global conference and networking forum, returned to the Hamburg Messe, marking the start of the world-renowned Passenger Experience Week (PEW). Exhibition Director, Polly Magraw kicked-off the day with a welcome to delegates attending the Conference, which defines the passenger experience. Following this, Richard Chung, Vice President Innovation & Design at Adient  took to the stage to discuss the exponential changes that are emerging and converging to create new opportunities for the aviation industry (see image above).

One such change, is the future introduction of commercial space flight at Virgin Galactic’s facility in New Mexico. Adam Wells, Head of Design, talked delegates through every stage of the process of the journey of a spacecraft, including a video of a recent test flight where the spaceship reached 82,000 feet.

Closing the plenary sessions, Paul Priestman, Director and Chairman of Priestman Goode, discussed how convergence of existing technologies, including magnetic levitation, can facilitate new forms of transport such as the Hyperloop.

For the rest of the Conference, PEC delegates could choose sessions from three streams: Convergence and Mobility, Personalizing the Journey and Flexible and Sustainable Thinking.

Convergence and Mobility:

  • From seamless urban mobility to the on-demand economy, this stream explored how cross-pollination between transport modes can enrich the passenger experience and create business opportunities.
    • Arguing that millennials prioritize access over ownership, Jönna Pöllanen of MaaS Global introduced their new multi-modal transport planning and booking platform, ‘Whim’.
    • Sustainable materials were the focus of conversation between José Rui Marcelino of Almadesign, Joel Fragata of TAP Air Portugal and Luciana Ribeiro Monteiro of Embraer, while the Head of Partnerships & Advertising and Head of Product & Customer Experience at Joon told attendees about their new products and services being tested by Air France-KLM.

Personalizing the Journey:

  • This stream explored how connectivity and data-driven technologies can improve the passenger experience and enable deeper relationships between an airline and its service partners.
    • Nathaniel Giraitis of design company SmartDesign told attendees about Kite, a newly-conceived digital travel companion that could provide nervous flyers with personalized coping techniques.
    • Representatives from gategroup and Black Swan Data shared their insights on how artificial intelligence and data collection can revolutionize inflight food, while seamlessness and the harmonization of software and content were the focal points of discussions between speakers from Panasonic Avionics, Cathay Pacific, Gogo, Valour Consultancy and Spafax.

Flexible and Sustainable Thinking:

  • Examining how flexibility can be designed into products to afford more options for airlines and rail operators, this stream asks the question about the role sustainability plays in this equation.
    • Christina Fagin, Industrial Designer and Circular Economy Expert at Grüner Hering, emphasized the importance of ensuring that products have a full life-cycle and that environmental disposal is considered in the design phase in her key-note speech.
    • Later speakers from Boeing, Recaro, Zodiac Aerospace were among those who discussed the ways in which modularity and open platforms can support a more flexible approach to cabin design and services.

Polly Magraw, Event Director of Passenger Experience Conference, comments: “This year’s agenda offered delegates an insight into the future of transport and the technologies that are driving change for passengers. Our fantastic plenary speakers transported the audience through space, supersonic and electric air travel – a range of possibilities that now feel closer than ever before.”

“The breakout format of the conference let delegates explore the issues that are driving change in their industry and revolutionizing the passenger experience. I’d like to take this opportunity to thank everyone who continues to make the Passenger Experience Conference the huge success it is today.”

The PEC is the launch event for Passenger Experience Week – which comprises four leading events in one destination: the Passenger Experience Conference, the Aircraft Interiors Expo (AIX), the World Travel Catering and Onboard Services Expo (WTCE) and, new for 2018, Passenger Technology Solutions.


AIX DAY ONE – NEWS ROUND-UP

Tuesday, April 10 2018 – Aircraft Interiors Expo (AIX), the world’s largest event dedicated to innovation in the in-flight passenger experience, kicked-off as world leaders in cabin interiors, in-flight entertainment and passenger comfort gathered in Hamburg to showcase their latest products and developments.

Every year, exhibitors choose AIX to announce new products and deals, and 2018 got off to an impressive start with news from organizations including:

  • Airbus announced the development of a new option for A380 aircraft, ‘A380 Cabin-Flex’. The enhancement, which consists of a new cabin door area arrangement on the upper-deck, is available for line-fit and retrofit, and will be installed on Qantas’ current A380 fleet from mid 2019.
  • Thales announced the expansion of its inflight entertainment portfolio with CORE and PRESTIGE, offering a full spectrum of solutions and services to maximize passenger satisfaction, loyalty and airline revenue.
  • Immfly announced a new partnership with Pegasus Air, to bring a dynamic in-flight digital services platform to the Turkish Market.
  • Panasonic Avionics announced the debut of their new airline on-board loyalty platform, called NEXT Loyalty, with Singapore Airlines as launch customer, as well as a partnership with gategroup on their new retail platform NEXT Marketplace, and an IFEC commitment from Turkish Airlines for 50 wide-bodied aircraft.
  • Gogo announced that Air Canada has extended its agreement to install the provider’s 2Ku in-flight connectivity service on its Bombardier CSeries CS300 fleet, with the system to be line-fit during assembly.
  • Global Eagle Entertainment has launched the Airconnect Go video-on-demand system portable IFE system for regional aircraft, which streams content to passengers’ own devices through Global Eagle’s Airtime portal.
  • Geven’s Essenza economy-class seat has been ordered by Wizz Air for the Airbus A321neos it will begin receiving in January 2019.
  • Acro is to supply its Series 3 ST seat to Viva Air for the airline’s 50 Airbus A320 aircraft on order.

Delegates to AIX were also able to enjoy the first day of a series of educational sessions in the Flight Global Cabin Space Live Seminar Theater.

Consolidation and the interiors supply chain: Panelists discussed how consolidation among the cabin supply chain could provide an opportunity for agile new suppliers to enter the market, as well as the demand on suppliers to boost production while reorganizing supply chains.

The future of IFE: The panel of airlines and technology providers discussed the need for airlines to have the flexibility to provide choice to the passenger, with platforms that adapt to meet the fast pace of technology development. The need for robust and stable connections for streaming in the air to meet passenger demand is critical, with embedded IFE, wireless IFE and connectivity all being part of the future mix.

Flight Ascend Market Outlook Briefing: This briefing assessed where the industry is in the demand cycle. It examined whether Airbus and Boeing are on track to hit their ambitious production-rate targets and what the prospects are for new market entrants such as the C-Series, C919 and MC-21, and new product studies such as the Boeing NMA.

AIX’s Exhibition Director, Polly Magraw, comments: “AIX 2018 has launched with a busy and exciting day. It has been inspiring to see all the amazing innovations our exhibitors are showcasing and how they are bringing to life some of the key themes around the passenger experience we heard about in Monday’s Passenger Experience Conference.

Aircraft Interiors Expo is co-located with World Travel Catering and Onboard Services Expo (WTCE) and, new for 2018, Passenger Technology Solutions (PTS). Along with the Passenger Experience Conference the three expos make up Passenger Experience Week.

For further information please follow this link to Aircraft Interiors Expo

Well, AIX 2018 is finally upon us and the next 4 days promise to be an innovative rich and technology filled environment. Lets get started with a few pre-show news highlights.


Astronics

Astronics Corporation announced that its wholly owned subsidiary, Astronics Advanced Electronic Systems (AES), has been selected by multiple Asia-Pacific airlines to install the EmPower in-seat power and flight deck power systems. Several major airlines in Asia will install the EmPower systems from 2018 to 2025, including two Chinese low-cost carriers. These recent awards will place in-seat power within 500 additional narrow-body aircraft serving the Asia-Pacific region. The installations are scheduled on both Boeing and Airbus aircraft.


Panasonic Avionics

Interested in the latest technological developments from Panasonic at this year’s AIX Hamburg? You can find out about Panasonic’s show offering here


Rockwell Collins

The Crystal Cabin Award recognizes excellence in aircraft interior innovation—the only international award of its kind. It’s a unique honor and this year, Rockwell Collins is a finalist in four categories: Visionary Concepts, Cabin Systems, Material & Components and Passenger Comfort Hardware. The category winners will be announced on Apr. 10, 2018, at the Aircraft Interiors Expo in Hamburg, Germany. The following aircraft interior solutions from Rockwell Collins are finalists:

Universal Passenger Seat interface (UPSi)

The cost to certify seats with differing advanced actuation and data sensing can be in the tens of millions of dollars in many sectors of transportation. The UPSi is a solution for autonomous transportation that transcends industries and provides a universal, standard seat interface applicable to aircraft, vehicles and trains. This Visionary Concept finalist aims to slash development costs and create synergies across the autonomous transportation industry.

Silhouette MOVE: A revolutionary cabin divider for all aircraft platforms, this Cabin Systems category finalist takes advantage of unused space between the divider and the seat in front of it. Bulkhead seated passengers get an additional one cubic foot of space, giving them more space to stretch their legs and place carry-on items.

Secant Luminous Panel: A finalist in the Materials & Components category, this micro LED lighting display is incorporated into the interior body and ceiling panels of the aircraft using flexible printed circuit boards. This solution enables airlines to adjust the lighting to improve sleep and the cabin’s appearance, and it provides the opportunity for airlines to uniquely brand their aircraft.

Valkyrie Bed:This is a new solution to an old problem—how to make a seat into a comfortable place to sleep. A Passenger Comfort Hardware finalist, business-class passengers get a more luxurious experience with a comfortable seat to work, eat and lounge. And when it is time to sleep, the seat folds away and a full-size mattress emerges from the console.

For more information about this year’s Crystal Cabin Award finalists, visit this site


SkyLights/Emirates

The airline is providing an immersive cinematic experience in its lounges in Dubai International Airport by providing Skylights theater headsets (See above) to customers. The headsets are being trialed in the Business Class lounge in Concourse B for the month of April and in the First Class lounge in concourse B in May. The introduction of these innovative new headsets is part of Emirates’ continued commitment to improve the customer experience both on the ground and in flight. Offering a fixed-screen with a wide-angle field of view for 3D and 2D content, each Skylight theater headset weighs only 120g and offers a Full HD viewing experience. Its in-built sound and video allow customers to fully immerse themselves in what they are watching. The service is complimentary and Emirates plans to roll out the experience across all its lounges in Dubai if the trial is well received.

Dubai International Airport is home to seven Emirates lounges spread over three concourses – A, B and C. In each of the concourses there is a dedicated Emirates First Class and Business Class lounge. Entry is complimentary for those traveling in Business or First Class as well as Emirates Skywards Silver, Gold and Platinum members. Emirates Skywards Blue members can visit the lounge for a fee. Emirates has the largest network of airport lounges worldwide. In addition to the seven in Dubai, there are 34 other dedicated Emirates Lounges in major airports across the globe.

SkyLights/Etihad Airways

Etihad Airways has started trialing SkyLights Aero Virtual Reality (VR) entertainment technology at its flagship First Class Lounge and Spa and Business Class Premium Lounge, at Abu Dhabi International Airport’s Terminal 3. The aim of the month-long trial is to gather customer feedback to determine the airline’s future lounge entertainment offering at Abu Dhabi’s state-of-the-art Midfield Terminal. The SkyLights ALLOSKY VR headsets deliver an immersive, HD resolution, cinematic experience in 2D and 3D, featuring intuitive technology for ease of use and noise cancelling headphones. Each set has a battery life of over six hours which allows for uninterrupted enjoyment from a catalogue of recent blockbuster movies, selected 360° short films, TV series, documentaries and children’s programming. Throughout the trial, Etihad staff will assist interested guests at dedicated areas within both lounges. Each session will end with a short manual questionnaire.


PXCom

With the rapid growth of w-IFE solutions, the IFE/C industry has rapidly moved to the digital era. Now, even the seatback screens provide personal-device-like experience and beyond the legacy video & audio sections, all the other IFE sections can be significantly revamped to deliver a full digital experience, including engagement, personalization, and many other exciting features.

Meals Menus, Corporate Content & Destination Section – These are the three pillars – the initial use cases of PXCom’s end-to-end solution. “All the digital sections that we create intend to elevate the onboard experience by providing passengers with compelling content and to generate additional revenues for our airlines customers”, says Cyril JEAN, PXCom’s CEO. “For example, the interactive meals menu section can display the right content according to the seat class and route and encompass buy-on-board snacking options, as well as the ‘click and deliver’ features. As an example, an airline that intends to treat its premium passengers with a hand-picked wines & champagnes selection can offer to have their guests’ selection delivered directly to their home.” Since PXCom is a French company filled with wine and foodie lovers, they have absolutely no choice but to provide only THE VERY BEST of food and beverage highlights!

XPlore by PXCom, the sponsored inflight microsite factory –  PXCom’s technical wizards have extended XPlore by PXCom’s capabilities to enable brands and their media agencies to create their inflight microsites in full autonomy. As a result, they can deliver a customized digital inflight experience regardless of the type of IFE/C platform available onboard. Thanks to PXCom’s partnerships with most of IFE manufacturers (both seatback, w- IFE and IFC) those microsites are automatically uploaded during the airline’s media content update slot and are seamlessly integrated into the GUI. “We have been setting up XPlore’s sponsored inflight microsites on behalf of various customers now. The creation of the microsite is self-explanatory and very easy, thanks to the PXCom solution.”, states Christian SZABO, CEO of LASKER a major Cross Media Agency in Europe. “The integration of the microsite within the destination guide section offers advertisers the possibility for destination targeting in the IFE. By adding transaction-related elements, like downloadable voucher codes, advertisers are able 

LATECOERE, the world leading provider of Airborne Entertainment Cameras has selected PXCom to enrich its live external camera which streams high quality video from the aircraft exterior to passengers’ seatback screens using landscape camera technology. This move ensures a truly innovative way to boost the live camera experience!

Live contextual movement information in-flight  – Thanks to PXCom’s technology, passengers can now enjoy a multitude of points of interest related to places they pass by in the air. In real time, a short description that includes HD pictures and text is added to the live video stream that comes from LATECOERE’s landscape cameras. The new generation cameras provide 360° video streaming which is enhanced with software applications such as augmented reality prove to be really exciting for airline passengers.

Ancillary generator –  It goes without saying – as it’s the case with all PXCom’s solutions – airlines will be able to integrate advertising spaces which will be automatically filled with partners’ brands advertising material. Airlines’ media sales agencies can access PXCom’s back office to upload their campaigns and have them rolled out during the flight. LATECOERE’s vision is to maximize the added value provided to all Airborne Video Systems users and to boost ancillary revenue generation for its airline clients. The rational is to bring further investment into passengers’ inflight experience.

Live demonstration at the LATECOERE’s stand  – This exciting new inflight entertainment feature can be tested by all interested parties during AIX Hamburg 2018 at the LATECOERE’s stand #2E30. For further information on PXCom’s range of IFE solutions, we invite you to visit #3C30A during AIX Hamburg 2018.


Other Stuff

  • We asked Geoff Underwood, CEO at IFPL to tell us a little bit about what they will be showing at AIX and he told IFExpress: “As your IFExpress readers know, IFPL leads the way when it comes to designing power outlets.  With new consumer devices adopting USB-C as standard, IFPL will demonstrate how airlines can easily transition from USB Type-A to USB Type-C. As always, IFPL’s established range of audio and IFEC solutions will be on display and the expert team from IFPL will be on hand to discuss any requirements that your readers or visitors to AIX 2018 may have”.  Thanks Geoff!
  • On Friday Boeing posted on their website that American Airlines has ordered 47 Boeing 787 Dreamliners with options to purchase 28 more of the long-haul jets. However, over the weekend Boeing has removed the news  from their site. Check out this article for the full story.
  • We love it when someone gets ahead of the crowd – and this time it is Rick Lundstrom, Editor-in-Chief, PAX International – and he did it by putting out the Aircraft Interiors Expo Hamburg issue, before the show. Its a winner and here it is – PAX International AIX March/April 2018 by Global Marketing Company Ltd – Issuu
  • Want to know if you have been hacked? Read through this story on the global future of Blockchain markets – Global blockchain market size is expected to reach $13.96 billion by 2022 | Technology Startups News | Tech News

AIX, Hamburg | April 2018– At the world’s leading trade show for aircraft cabins and passenger experience, the Aircraft Interiors Expo (10 – 12 April, Hamburg Messe, organised by Reed Exhibitions), global industry-leaders and regionally rooted suppliers alike will present new concepts and products — and it may not be long before passengers are encountering these concepts and products on board. The order books, especially for short and medium-haul airliners, are full, so there is sure to be a large contingent of airline customers at this key Hamburg trade fair. New models like the Airbus A321 LR, making new long-haul routes accessible for single-aisle aircraft, add to the current dynamics of the segment.

Whether the flight is short or long, more and more passengers expect to be able to stay online while airborne. The increased demand here is reflected by the floor plan, where the space allocated to in-flight entertainment and connectivity has grown yet strongly again. In fact, the whole aircraft interiors segment is booming. This year, according to the show organisers Reed Exhibitions, the Aircraft Interiors Expo has expanded to a new record in size, with the number of exhibitors having grown significantly once again as well. The spectrum of products on show ranges from seating rails to fully equipped First Class cabins.

Adding to the programme: Conference, sub-expos and a special flight

Once again, the Aircraft Interiors Expo is the main component in the “Passenger Experience Week”, starting with the Passenger Experience Conference on Monday, 9 April. The main expo is then flanked by the World Travel & Catering Expo (WTCE — leading trade show for in-flight catering) and, for the first time, Passenger Technology Solutions (trade show focusing on aviation-related IT services). All these events are taking place at at the Hamburg Messe convention site, and are organised by Reed Exhibitions.

The growing international importance of the show is also increasingly seen in the programme around the show itself: the airline Emirates is flying a Boeing 777 equipped with its new First Class cabin to Hamburg on Wednesday, 11 April in order to present the on-board product to selected partners in person.

Showdown of the aviation industry: the Crystal Cabin Awards

Also traditionally presented as part of the Aircraft Interiors Expo are the Crystal Cabin Awards. This industry prize, initiated by the Hamburg Aviation cluster and closely followed by the industry and media around the world, will be presented on the evening of 10 April in the Hotel Atlantic Kempinski. In eight categories, the award honours the leading innovations of the year for aircraft operators and passengers. Amongst this year’s finalists are famous major players like Airbus as well as airline products from Qatar Airways and Singapore Airlines. Information on the finalists is available at the Expo at a special exhibition in the Crystal Cabin Award Gallery (Hall B3 Upper). And at 11am on Thurs., 12 April, all the winners will present their innovations in person one more time — after which they are available for questions and interviews.

Aircraft Interiors Expo a “home game” for Hamburg

The scale of the Hamburg Metropolitan Region’s presence at the “local” trade show is appropriate for the most important location worldwide in the field of aircraft cabins. Aircraft manufacturer Airbus, for example, has concentrated its global development activities for aircraft cabins in Hamburg, and the company has a strong presence in Hall B5. With four finalists, Airbus is also looking at a very successful Crystal Cabin Award season this year – e.g. with the new “Airspace” cabin for the A320 range of aircraft.

For Lufthansa Technik, located in Hall B6, the show is an important event, too — and not only because of the activities in the exclusive VIP segment. The Hamburg company now supports every fifth commercial aircraft worldwide, and it is particularly expanding its activities in the so-called “retrofit” market. Every five or six years, an aircraft cabin has to be completely refurbished. With innovative business models such as aircraft seat leasing, the company is responding to a growing market.

Another heavyweight in the aircraft cabin segment is the family-run Diehl company. The third-largest industrial employer in Hamburg’s aviation industry produces galleys and toilets as well as complex cabin trims with baggage lockers. Diehl, too, is focusing on the high-demand “single-aisle” segment with its presence in Hall B7, and the company has a walk-through cabin model that shows just how much potential remains untapped in a single-aisle airliner.

Alongside the major international companies, SMEs have also always been well-represented at the Aircraft Interiors Expo. Dozens of small and medium-sized enterprises are active in the segment in the Hamburg region alone. They are particularly concentrated on the Hanse Pavilion, operated by the Hanse-Aerospace association in Hall B6, with more than 2,000 square metres of space and almost 100 exhibitors. As well as conventional suppliers, the site is also home to test laboratories and engineering service providers such as Altran. The French-headquartered company has massively expanded its Hamburg operations in recent years, turning the city into its global head office for aircraft cabin activities.

The Hanse Pavilion is also home to the Hamburg Aviation stand (6B90), a central point of contact for the Hamburg Metropolitan Region. The aviation cluster is providing updates on Hamburg-related news from and during the trade show via TwitterWhatsApp and the live ticker on the Hamburg Aviation Website.

Visit Airbus at Hall B5, Stand 5A20 – from Tuesday 10th to Thursday 12th April;

Media Briefing & stand tour: Tuesday April 10th from 09h25 to 10h30.

Largest ever Airbus stand at AIX – now combining: Airbus Commercial Aircraft and Services at one location

Toulouse, France | April 5, 2018–
Airbus showcases its new cabin innovations at this years’ Aircraft Interiors Expo in Hamburg, Germany – the world’s largest event dedicated to the aircraft interiors industry, in-flight entertainment, connectivity and passenger services.

The stand this year (Hall B5, Stand 5A20) is Airbus’ largest ever at AIX – around 550m². Here the domains of Airbus Commercial Aircraft, Services by Airbus and Airbus Interiors Services (AIS) are integrated at one prominent location at the expo.

In terms of Airbus Commercial highlights, the centrepiece at this year’s event is our latest A320 Airspace cabin mockup. This will feature a welcome area with patterned lighting effects, full-flat seats, Airspace XL bins and a lavatory, and will give visitors a good appreciation of the high comfort which our new transatlantic-capable A321LR will enable passengers to experience when it enters service in the near future. A second large mockup at the Airbus stand demonstrates Airspace in a partial A330neo cabin section.

There are numerous visual displays at the Airbus stand and 3D-printed models of cabin enablers and galley arrangements plus other innovations. One can also explore all Airbus aircrafts’ Airspace cabins in full 3D virtual reality. Furthermore, visitors can try out our new “A320 Plane it yourself” digital cabin and systems configurator, as well as the innovative “I flyA380.com” kiosk.

Meanwhile, Services by Airbus, co-located at the Airbus stand, is displaying its A320 mock-up providing an overview on the latest solutions for in-service single-aisle fleet, as well as its latest A330 cabin enablers for retrofit. In addition, the “Day & Night” premium dual suite module from AIS is demonstrated for the first time in full-scale mockup form for A350 customers.

This year Airbus is proud to have been shortlisted four times in the prestigious Crystal Cabin Awards for the following achievements: The A320 Family Airspace Interior; a new “Printed Electrics” / “Info-Panel” (in cooperation with Altran); Gigabit Wireless Networking in Aircraft Cabins via “Light-Fidelity” (LiFi) – with the University of Edinburgh; and the “Day and Night” new cabin premium class product (offered by our subsidiary AIS). The Crystal Cabin Awards ceremony is held on the evening of Tuesday 10th where the winners will be revealed.

As well as the opening Airbus cabin Media Briefing & exhibit tour on Tuesday morning, journalists are also invited to contact us to arrange one-to-one cabin mock-up / demo tours plus expert interviews throughout the three days of the show.

New computing platforms offer increased graphics and processing performance

Augsburg, Germany | April 4, 2018–Kontron, a leading global provider of IoT/Embedded Computing Technology (ECT), announces new boards, modules and embedded systems featuring the 8th Gen Intel Core/Xeon processors (former codename Coffee Lake). Through the update to the COM Express Computer-on-Modules (COMs), embedded motherboards, CompactPCI platforms, Kontron KBox family of box PCs, as well as the company’s rackmount systems, customers benefit from a marked increase in graphics- and processing performance. First products featuring the new processor generation will be available on the COM Express basic form factor starting June 2018.

With the new boards and modules, customers will benefit from the enhanced functionality and significant performance increase of the latest 8th Gen Intel Core(TM) / Xeon processors at the same power consumption as the previous generation. Available with dual-, quad-, or hexacore CPUs, they double the DDR4 storage as before, with up to 64 GB. They support the fast Intel Optane memory, as well as the fastest available storage technology NVMe SSD for system acceleration in a very compact design. USB 3.1. support with up to 10 Gbps and USB Type C support offer twice the bandwidth as compared to USB 3.0 for fast data transfer. Four 4K displays can be controlled, three of them separately. UHD streaming supports high quality video applications.

With these innovations, the new platforms are an ideal basis for applications in communication, digital signage, professional gaming and entertainment, medical imaging, surveillance, and security. They are also well suited for the control of industrial systems, machines and robots on the shop floor level as well as from the control room.

Peter Müller, Director Product Line Boards & Modules at Kontron: “To enable our customers to fully leverage the new performance benefits of the latest Intel processor generation, we are promptly upgrading our product families with the latest technology. At the same time, we guarantee to our customers product life cycles of no less than ten years to make sure their investments pay off in the long run as well.”

The new platforms are more secure through SGX 1.0 hardware-enhanced multifactor authentication. In addition, all Kontron products support the TPM 2.0 security chip as well as the Kontron APPROTECT Security Solution. Based on an integrated Wibu-Systems security chip and in tandem with a specifically developed software framework, it provides IP and copy/reverse engineering protection. Kontron APPROTECT Licensing also enables new business models such as “pay per use”, demo versions for limited time periods, or activation/deactivation functions.

Cedar Rapids, Iowa | April 4, 2018– Rockwell Collins will be showcasing its suite of aircraft cabin and connectivity solutions at this year’s Aircraft Interiors Expo (AIX) in Hamburg, Germany, April 10-12. The company will have two separate exhibits, booth 4C30 focusing on connectivity in the cabin and booth 5B30 featuring Cabin Interiors.

This marks the first AIX that Rockwell Collins will feature both cabin connectivity and interior systems products since the company acquired B/E Aerospace in April 2017.

“This year at AIX, we’re focused on demonstrating to airlines and suppliers our portfolio of complete cabin solutions to enhance operations, increase customer satisfaction and drive down costs,” said Joel Otto, vice president of Strategy and Business Development, Information Management Services for Rockwell Collins. “AIX provides our customers the convenience of learning about all our cabin solutions in one location.”

Attendees are encouraged to visit booth 4C30 to learn more about Rockwell Collins’ connectivity solutions on display that include:

  • CabinConnect, a wireless in-flight connectivity and entertainment solution enabling high-speed aviation broadband access for passengers and cabin crew. Passengers can stream video and other content to their personal devices, surf the internet, send and receive email, use social networking and universal messaging on their smartphones, tablets, laptops or gaming devices. Airlines can deliver more personalized services, create new opportunities for revenue generation and increase operational efficiencies.
  • Airshow® Moving Map, the industry’s most widely used and award-winning moving map to keep passengers informed with real-time flight information throughout their journeys.
  • Aircraft Dashboard, a web-based suite for real-time monitoring for an at-a-glance overview of all your Rockwell Collins connectivity services. Provides cabin crew and Aircraft Operations Center monitoring of aircraft connectivity status and ACARS communications.
  • Flight data display flight tracking, powered by ARINC MultiLink, provides real time situational awareness of aircraft in-flight positioning and can allow notifications when making flight plan deviations.

In booth 5B30, attendees can learn more about Rockwell Collins’ portfolio of cabin interior solutions that include:

  • Meridian economy class seating product, the top-selling single aisle platform, high comfort in a slim-line seat, scalable and configurable to an airline’s requirements.
  • MiQ business class seating product, an award-winning seat for narrow-body aircraft and wide-body premium economy cabins.
  • Qsuite premium class seating product, a one-of-a-kind individual pod seat with a closing door and double bed transformation. It’s equipped with a large in-flight entertainment screen, storage and table space.
  • Air Rest new electric business class seating product, this unique seat brings the comfort and technology of Rockwell Collins’ widebody business class to narrowbody premium seating.
  • Silhouette Move, the revolutionary and patented class divider that elegantly increases cabin footprint for additional passenger space or additional seat placements.
  • Essence Microwave Oven, will be delivered and in service on both Boeing and Airbus platforms in 2018.
  • Integra Pulse Portable oxygen tank cylinder assembly, provides operators dramatic weight savings in a portable oxygen unit that offers both constant flow and pulse settings, in a package engineered for functionality and utility, without the use of batteries

Paris, France | April 4, 2018–The start-up SKYdeals will attend the Aircraft Interiors Expo in Hamburg from 10th – 12th April 2018 on booth #3C30.

SKYdeals will showcase the first solution of inflight “Shoppertainment” in the world.

On this occasion, the two founders, also members of the APEX* association, will have the opportunity to showcase to main airlines representatives, their concept and its advantages as a new source of additional revenues and as an innovative passenger experience.

Every day, 8 million people around the world travel by plane and thanks to Inflight broadband, it’s now possible to reach these passengers in real time, and to interact with them.

SKYdeals is the first platform dedicated to this population, a marketplace where brands and service providers can offer, directly to passengers, highly targeted event-driven sales and private sales.

This e-commerce platform gives a double benefit for airlines:

  • Quickly access to an innovative, entertaining and connected digital service for passengers: Thanks to its “Plug & Play” catalogs, SKYdeals can be implemented in only two weeks and without any major investment from airlines.
  • A new source of revenues from inflight connectivity based on a revenue sharing model. SKYdeals will present during the event some revenues simulations, which clearly show all the potential of inflight e-commerce.

With the development of onboard Wi-Fi, SKYdeals relies on a fast-growing market. Indeed, the market of inflight broadband will reach $130 billion, resulting in $30 billion of additional revenue for airlines by 2035, compared to $1 billion in 2018**. Half of these revenues will be dedicated to e-commerce, advertising and premium content.

London | April 4, 2018–Passenger Experience Week that comprises of: Passenger Experience Conference, Aircraft Interiors Expo, World Travel Catering & Onboard Services Expo and Passenger Technology Solutions which takes place from 9th-12th April in Hamburg, Germany has today announced eye health organisation Orbis, which operates the unique Flying Eye Hospital, as its charity partner.

The international charity provides communities across Africa, Asia and Latin America with access to high-quality eye care, fighting avoidable blindness and restoring vision for those who need it most. This is undertaken through the support of their Flying Eye Hospital, the world’s only accredited ophthalmic hospital onboard an M.D.-10 aircraft.

The aircraft, which features a classroom at the front of the plane, also has an operating theatre, pre and post-op spaces and a laser eye suite. Flying Eye Hospital programmes take place in partnership with local hospitals, transferring skills into the facilities so that eye-care teams can help more people struggling with avoidable vision loss within their communities.

The partnership with Passenger Experience Week will provide Orbis with a platform to fundraise and promote its inspiring work to the thousands of attendees and hundreds of exhibiting companies that are present at the show each year.

To learn more about Orbis and its work, attendees can visit their stand located in hall B2U03 in AIX. On the stand, Orbis staff will offer attendees a virtual tour of their M.D.-10 aircraft.

Rebecca Cronin, CEO of Orbis UK comments: “We are immensely grateful to Passenger Experience Week for choosing Orbis to as its charity partner. The event presents an amazing opportunity to engage with attendees at the show and to share the story of how the aviation and medical world has come together to make a real difference to people’s lives.

“Thanks to the support of partners such as Passenger Experience Week, we can provide vital operations to children suffering with cataract, train local medical staff so that they can help more people within their community, and continue to work hard across the globe to ensure that no one experiences blindness unnecessarily.”

Commenting on the partnership, Exhibition Director of Aircraft Interiors Expo, Polly Magraw comments: “We have long been looking for the perfect charity partner for Aircraft Interiors Expo, and we are delighted that we have been able to partner with such an inspiring charity as Orbis.

“By giving a platform to Orbis at Passenger Experience Week, the full spectrum of companies across the aircraft interiors sector can learn how aviation is giving people around the world access to quality eye-care, no matter where they live.”

There are 253 million people in the world who are blind or visually impaired yet 75% suffer from conditions that are avoidable. What’s more 89% of people struggling with vision loss live within low and middle-income countries, where access to eye-care is limited.

IFExpress is looking forward to seeing you at AIX in Hamburg  next week. If you need to reach us please send a text directed to our Editor, Patricia Wiseman at +1 206 229 7899. We anticipate many new product developments and innovations! Lets get started:


AIX

Aircraft Interiors Expo (AIX), the global event that showcases the leading innovations in the passenger experience, is creating a platform for further innovation at this year’s show with the launch of an Ideation Hub. The Hub, will allow attendees from across the supply chain to synthesize future innovative ideas and collaborate on key issues relating to passenger experience. This is just one of the new features at this year’s show, which returns to the Hamburg Messe from 10th – 12th April 2018. The sessions will take inspiration from ‘related worlds’, along with trends and technology from other industries, to generate ideas that will seek to provide the customers of tomorrow with a more seamless passenger experience. Polly Magraw, Exhibition Director of the Aircraft Interiors Expo, says: “The Aircraft Interiors Expo has become known as the global showcase for innovation in the passenger experience. The Ideation Hub we are introducing this year will take this to the next dimension as we work with attendees including engineers, designers and innovators to foster collaboration within the industry at AIX.

Innovations on display

Many exhibitors will be showcasing product innovations at this year’s show, including:

  •  Bucher: Displaying a new space-saving galley and front-row monument combination –  a lightweight galley that has been optimized for maximum storage space.
  • Inflight Canada: Displaying the new FAST USB power system being installed on British Airways’ A320 family fleet.
  • Juki: The first digital sewing system for heavy-duty seating.
  • Mirus: New developments of its Hawk economy seating platform including IFE and power systems, as well as storage and comfort options.
  • Molon Labe: Unveiling its S1: Space Seat, which is a non-sliding version of its Side-Slip Seat and targets the short-range market with several unique features.
  • Soisa: The Glowing Experience in seat lighting which integrates ambient lighting into the seat cover.
  • Vision Systems: The second generation electronically dimmable window, based on a new industrial process for enhanced optical quality and lower cost.
  • WiFi Technologies: Officially releasing its Aviator WiFi private sitcom network that enables cockpit and cabin crew to use their own tablets as full mobile satcom terminals during flight.

CabinSpace LIVE Seminar Theatre and Crystal Cabin Awards showcase

Other enhancements for AIX 2018 include an expanded FlightGlobal CabinSpace LIVE programme, where attendees will have the opportunity to hear industry leaders discussing the latest trends and insights on major industry topics on 10th and 11th April 2018. These include ‘consolidation and the interiors supply chain’, ‘the future of inflight entertainment’, and‘predictive maintenance and the connected aircraft’, with speakers from leading companies including Lufthansa Technik, Delta Airlines, Hong Kong Airlines and Bluebox Aviation, along with a market outlook briefing from FlightGlobal’s Ascend consultancy.On 12th April at 11am, attendees will be able to see for themselves the innovations showcased at this year’s Crystal Cabin Awards in the CabinSpace Live Seminar Theatre, Hall B3 Upper, as the eight winners will present their winning concepts. Both events will take place in the CabinSpace LIVE Seminar Theatre in Hall B3 Upper.

Passenger Experience Conference

 The show-starter for AIX is the Passenger Experience Conference on 9th April, which brings together senior strategists from airlines, rail companies and from across the industry supply chain to holistically explore the latest passenger experience thinking with their peers. Visitors to the event will hear from leading speakers including Adam Wells, Head of Design at Virgin Galactic, Paul Priestman, Director & Chairman of PriestmanGoode, Célia Geslin, Head of Product & Customer Experience at Joon, David Lavorel, Chief Executive Officer of SITAONAIR, David Bartlett, Chief Technology Officer at Panasonic Avionics, Steve King, Chief Executive Officer of Black Swan Data, and Scott Savian, Executive Vice President ZEO at Zodiac Aerospace.

In addition to keynotes on the topics of ‘New frontiers for transport and passenger experience’, ‘Disruptive possibilities and their impact on the airline industry’, ‘Creating the world’s first spaceline’, and ‘Future Horizons’, the PEC will feature focused breakout sessions exploring ’Convergence and Mobility’,’ Flexible & Sustainable Thinking  and ’Personalizing the passenger journey’.

Passenger Experience Week

AIX is co-located alongside the World Travel Catering and Onboard Services Expo (WTCE) and Passenger Technology Solutions (PTS), a new event for 2018 showcasing and exploring the latest technology trends that are transforming the passenger journey. Together the three events, along with the Passenger Experience Conference (PEC) on 9th April, form Passenger Experience Week. Each year, Passenger Experience Week attracts more than 18,000 attendees from across the world, along with over 2,000+ VIP airline attendees from 260 unique airlines and lessors.

 


Astronics

Astronics Corporation (NASDAQ: ATRO), a leading provider of advanced technologies for the global aerospace, defense and semiconductor industries, announced that its wholly owned subsidiary, Astronics Advanced Electronic Systems (AES), received its first line-fit certification of the new EmPower® UltraLite in-seat passenger power system on a Boeing 737 Max 8 aircraft for TUI Airlines.


Lufthansa Group

The Lufthansa Group is in an excellent position to be successful in in-flight entertainment (IFE) and aircraft digitalization: Lufthansa Systems, Lufthansa Technik and Retail inMotion are collaborating closely to drive the digital transformation above the clouds and enable passengers to have a modern and positive travel experience. The companies present their solutions for in-flight entertainment, connectivity, shopping and other digital on-board offerings at this year’s Aircraft Interiors Expo (AIX) in Hamburg from April 10 to 12. According to the motto “One World of IFEC services”, Lufthansa Systems and Lufthansa Technik will be at booth #4B11 and booth #6B80.

Supporting an IFE product for an airline with a significant fleet takes a professional support organization and adequate resources – like the one offered by the Lufthansa Group. It is something most of the smaller companies with IFE solutions cannot deliver. “I have witnessed a trend toward professionalization in the industry, and I am sure that over the next two to three years we will see a huge consolidation in the market for wireless IFE solutions with only a handful of providers surviving”, says Jan-Peter Gaense, Head of Passenger Experience Products & Solutions at Lufthansa Systems. “Together with our Group partners we are in an excellent position to serve our customers.”

One highlight at this year’s trade fair will be the new Power-&-Safe solution for BoardConnect Portable. This solution was developed by Lufthansa Technik in close cooperation with Lufthansa Systems. In Hamburg, both companies show for the first time using a life-size model how the BoardConnect Portable Mobile Streaming Unit (MSU) can be stowed in a safe inside the overhead storage compartment. Placing an additional power supply has eliminated the need for battery replacement. The solution is currently being installed at Air Europa.

Collaboration with Retail inMotion

Most passengers want personalized services on board an aircraft – easy to use and with relevant content. With that in mind, Lufthansa Systems and Retail inMotion will, for the first time, demonstrate the integration of the BoardConnect open aircraft IT platform with Retail inMotion’s e-commerce solution at this year’s AIX. One of the platform’s features allows passengers to create a personal profile, which the software uses to suggest personalized content. The longer the profile is used, the more the algorithm learns and the better the content recommendations become. The Retail inMotion platform is powered by Vector, its proprietary on-board retail management software. Vector is a comprehensive solution for on-board retail that includes a suite of modules for onboard payment processing and various back-office functionalities.

BoardConnect enables passengers to use streaming technology during a flight to access an airline’s entertainment program on their own devices. The product suite includes three hardware versions: In addition to the permanently installed classic BoardConnect solution, there is the flexible BoardConnect Portable version and the BoardConnect Plus connectivity solution. The BoardConnect 5.0 open aircraft IT platform runs on all three versions. Thanks to its modern docker technology, the software enables digital services from partners to be integrated easily and quickly. A demo at the booth shows how easy and fast new applications can be integrated using Docker technology. Lufthansa Systems is also providing content such as movies, TV series, music and magazines with its BoardConnect Media Services. All products work in perfect harmony with each other and can be acquired separately or in combination.

Jan-Peter Gaense, Head of Passenger Experience Products & Solutions at Lufthansa Systems, will take part in a panel discussion on „Making IFE accessible for everyone“ (Wednesday, April 11, 11:30 am to 12:30 pm). Free online registration is required at https://www.flightglobal.com/events/aircraft-interiors-expo/forecast-sessions-2018/.


Airbus

Aegean ‎Airlines, the biggest airline in Greece, has signed a memorandum of understanding (MoU) with Airbus to purchase 30 A320neo Family aircraft comprising of 20 A320neos and 10 A321neos. The airline will also acquire a significant number of new A320neo family aircraft from leasing companies.  Aegean currently operated a fleet of 46 Airbus aircraft (37 A320s, 8 A321s and 1 A319). The A320neo Family incorporates the very latest technologies including new generation engines and Sharklets, which together deliver at least 15 percent fuel savings at delivery and 20 percent by 2020. With some 6,000 orders received from nearly 100 customers, the A320neo Family has captured some 60 percent share of the market.

Martillac France | March 26, 2018– With the rapid growth of w-IFE solutions, the IFE/C industry has rapidly moved to the digital era.

Now, even the seatback screens provide personal-device-like experience and beyond the legacy video & audio sections, all the other IFE sections can be significantly revamped to deliver a full digital experience, including engagement, personalization, and many other exciting features.

Meals Menus, Corporate Content & Destination Section

These are the three pillars – the initial use cases of PXCom’s end-to-end solution.

“All the digital sections that we create intend to elevate the onboard experience by providing passengers with compelling content and to generate additional revenues for our airlines customers”, says Cyril JEAN, PXCom’s CEO. “For example, the interactive meals menu section can display the right content according to the seat class and route and encompass buy-on-board snacking options, as well as the ‘click and deliver’ features. As an example, an airline that intends to treat its premium passengers with a hand-picked wines & champagnes selection can offer to have their guests’ selection delivered directly to their home.”

Since PXCom is a French company filled with wine and foodie lovers, they have absolutely no choice but to provide only THE VERY BEST of food and beverage highlights!

XPlore by PXCom, the sponsored inflight microsite factory

PXCom’s technical wizards have extended XPlore by PXCom’s capabilities to enable brands and their media agencies to create their inflight microsites in full autonomy. As a result, they can deliver a customized digital inflight experience regardless of the type of IFE/C platform available onboard.
Thanks to PXCom’s partnerships with most of IFE manufacturers (both seatback, w- IFE and IFC) those microsites are automatically uploaded during the airline’s media content update slot and are seamlessly integrated into the GUI.

“We have been setting up XPlore’s sponsored inflight microsites on behalf of various customers now. The creation of the microsite is self-explanatory and very easy, thanks to the PXCom solution.”, states Christian SZABO, CEO of LASKER a major Cross Media Agency in Europe. “The integration of the microsite within the destination guide section offers advertisers the possibility for destination targeting in the IFE. By adding transaction-related elements, like downloadable voucher codes, advertisers are able to generate leads directly from the aircraft. Also, the reporting backend is swift and easy and provides all relevant KPIs that the advertising industry asks for”.

The digital inflight swiss knife

PXCom’s technology use case is absolutely limitless. Our latest activity is an airline wishing to promote its Freight/Cargo operations! The process is truly simple as some section templates have been specifically designed. By relying on them, the airline creates its microsite in a couple of clicks and the Cargo section is ready to be integrated on the IFE in the next content update slot.

We welcome you to visit #3C30A at AIX 2018

More about PXCom on www.pxcom.aero