June 24, 2019–Etihad Airways has bolstered flight safety by choosing to deploy SITAONAIR’s rich and intuitive EFB Weather Awareness Solution, eWAS, across more than 100 aircraft.

Ahead of its official launch on 6 April 2019, the eWAS solution was trialed by a select group of Etihad pilots throughout 2018 with extremely positive results, cementing its undeniable business and safety benefits for airlines, pilots and flight operations alike. More than 18,000 pilots across multiple carriers have now trialed the solution globally.

SITAONAIR’s eWAS – developed in partnership with GTD – is a user-friendly, cloud-hosted application that significantly improves situational awareness and reduces many of the costs associated with weather avoidance. It allows pilots to study areas of turbulence along their flightpaths, preparing them for alternative routing well in advance.

“The safety of our passengers and crew is our highest priority,” said Captain Guy Farnfield, Etihad’s Head of Flight Operations Support. “The advanced communications connectivity on modern aircraft significantly improves the quality of data available to pilots, and the real-time information provided by SITAONAIR enhances their ability to anticipate, safely navigate or avoid major weather fronts. This system is delivering safety and efficiency benefits to Etihad, and improving the experience of our guests and our crews.”

Not only does eWAS support safer flight plan routes, but it also enables more economical, intelligent and flexible operations by providing greater situational awareness of significant weather threats. The solution integrates with all leading flight planning vendors, is fully scalable and requires almost no new airline IT infrastructure. Available on either iOS or Windows, eWAS is fully compatible with most major mobile and tablet devices. With its highly efficient compressed data, eWAS can be easily updated over Wi-Fi, 3G or 4G on the ground, and over a cabin or cockpit broadband link in-flight.

Stephan Egli, Commercial VP Europe, Middle East & Africa, SITAONAIR, adds: “Globally we have seen a huge shift towards bringing greater value and efficiency to airline operations in recent years. Airlines such as Etihad want to unlock their connected aircraft value and, most importantly, improve safety. As an aviation industry game-changer in the field of intelligent weather avoidance technology, eWAS is the perfect tool to enable Etihad’s ambitions. eWAS is used in production by over 10,000 pilots at multiple airlines. We believe that by embracing the age of digital transformation, we will support Etihad’s focus on bolstering safety in the skies, as well as operational efficiency.”

During AIX Inmarsat celebrated the 1000th installation of their inflight broadband services (GX, JetConneX, and EAN) and discussed how they envisioned the strategy to create a global network to provide Ka-band coverage 8 years ago and how far they have come since its conception. Presently, four satellites are up, and they will have the 5th up later this year. The 5th satellite on its own will have more capacity than the previous 4 combined and it will be focused on Europe and the Middle East, which are high capacity corridors. The next generation of GX satellites are a quantum leap to place their capacity in the right place at the right time. As a result, they will have a dedicated beam to track with no hand-off and provide redundancy and different visibility from other orbits.

On the network side, Inmarsat said that it will be hard for their competition to stay close as these new birds will have ground station redundancy; whereas, “some of our competitors face the situation where the loss of a single satellite equals the loss of everything. This is not the case for Inmarsat. From a security standpoint, this is important as our largest customers are governments. We have set a very high bar when you take into consideration all the aforementioned points”.

Since Aircraft Interiors Inmarsat announced that Airbus Defense & Space will design, build and manufacture the next generation of geostationary Ka-band for their Global Xpress network. GX7, GX8 and GX9 are each set to deliver twice the total capacity of the current GX network and will enable the delivery of multiple gigabits per second to passengers’ electronic devices. These new satellites will be the first to make use of the OneSat product line from Airbus. All three satellites are scheduled to be in orbit by the end of 2023, with GX7 and GX8 due to be launched in the first half of ‘23, and GX9 by the same year’s end. Inmarsat said that GX7, GX8 and GX9 satellites will be capable of creating smaller, more precise, dynamically formed beams than today’s GX satellites, which will result in their ability to deliver capacity to high-demand areas when needed. Inmarsat will use software to relocate capacity real-time and the new satellites will feature on board processing capabilities and active antennas.

Lastly, there is now a formal offer from a Canadian consortium for the acquisition of Inmarsat. We were told that they have been in formal discussions since January of this year. The Inmarsat Board has declared in favor of accepting the offer. The offer was to be presented to the shareholders for a vote on in May of this year and they anticipate closure in 4Q19. It has to pass all the antitrust laws and various government security approvals. All of the latest information on this is available on the Inmarsat website.


GOGO

Gogo, a global provider of broadband connectivity products and services for aviation, announced its plans to build a 5G network for aviation. The new air-to-ground (ATG) network will be designed for use on business aviation aircraft, commercial regional jets and smaller mainline jets operating within the contiguous United States and Canada. Gogo expects the network to be available for business and commercial aviation in 2021. “We expect to launch Gogo 5G at the same time as the terrestrial telecommunications companies are deploying the same generation of technology on the ground – a first in the inflight connectivity industry,” said Oakleigh Thorne, CEO of Gogo. “Gogo 5G is the next step in our technology evolution and is expected to deliver an unparalleled user experience, pairing high performance with low latency and network-wide redundancy. “Gogo will build the 5G network on its existing infrastructure of more than 250 towers and will use unlicensed spectrum in the 2.4GHz range, along with a proprietary modem and advanced beamforming technology. Gogo’s 5G infrastructure will support all spectrum types (licensed, shared, unlicensed) and bands (mid, high, low), and will allow Gogo to take advantage of new advances in technology as they are developed. Similar to how wireless carriers provide redundancy across their networks, Gogo will continue to employ its 3G and 4G networks throughout the continental U.S. and in Canada that will provide backup to the 5G network when needed.When compared to satellite technologies, ground-based network technologies in general deliver certain operational advantages – specifically lower cost of operation and lower latency. Gogo is committed to provide easy upgrade paths to 5G for existing Gogo air-to-ground customers.


AIRBUS

Airbus launched a global campaign celebrating the company’s 50 year anniversary, showcasing key moments of pioneering progress throughout the past five decades.

The campaign begins by marking 50 years since the French Minister of Transport, Jean Chamant and the German Minister of Economic Affairs, Karl Schiller, signed an agreement at the 1969 Paris Air Show for the joint-development of the A300 aircraft, a first European twin-aisle twin-engine jet for medium-haul air travel.

Guillaume Faury, CEO of Airbus said: “Airbus’ story is one of ambition and progress, and has been a showcase of European integration. Over five decades, we have brought together civil and defence aviation businesses from throughout the continent. For 50 years, we have pioneered many firsts through our passion and innovation, transforming the industry and helping to move society forward. Airbus is a story of incredible men and women, a story of great achievements in the past and, above all, in the future.”
Running from 29 May to 17 July, the campaign will bring stories to life through new, engaging content published across Airbus channels. With a new story released each day, for 50 consecutive days, the campaign will highlight the people and ground-breaking innovations that have driven the company. The campaign shines a light on many different aspects of the Airbus business, including commercial aircraft, helicopters, space and defense, in addition to programs and initiatives. The 50th anniversary campaign also looks to the future, exploring how Airbus continues to shape the industry with pioneering innovations that address some of society’s most critical issues, whether that be pioneering electric flight to reduce emissions, digitising aerospace design, or developing new urban air mobility options.

Airbus industrial sites will also celebrate this milestone, starting in Toulouse with a fly over from the full Airbus Commercial Aircraft family accompanied by the Patrouille de France at 12:00pm today.

Also from Airbus:
The change of name of CSALP to Airbus Canada Limited Partnership, which was announced in March 2019, will come into effect on June 1, 2019. The new name reflects the majority interest of Airbus in the partnership since July 1, 2018. The partnership is adopting the Airbus logo as its single visual identity. Over the course of the coming weeks, the new name will be applied to the limited partnership’s documentation, materials and branded items. The Airbus and Bombardier logos will continue to be displayed side-by-side on the building exteriors in Mirabel, reflecting production activities on the site for both the Airbus A220 and Bombardier CRJ aircraft families.

About the limited partnership
Headquartered in Mirabel, Québec, the limited partnership is responsible for the development and manufacturing of the Airbus A220 family of single-aisle passenger aircraft. Majority owned by Airbus SE, partners include Bombardier Inc. and Investissement Québec (acting as mandatory for the government of Québec). The limited partnership employs approximately 2,200 at its headquarters and manufacturing facilities in Mirabel. The second A220 manufacturing facility in Mobile, Alabama will start production in the third quarter of 2019.


OTHER NEWS

You may not have had the opportunity to swing by the Cadami and aeroLiFi booth during AIX in April, but never fear, your intrepid IFExpress reporters have you covered!

Cadami

Cadami is an expert and a market leader in coded caching and media transmission technology. Their technology allows you to provide a huge library of high-quality multi-media content to more users without updating your hardware. Cadami technology has its roots in academic research into the theoretical potential of coded caching and transmission. It is our understanding from talking with Cadami during AIX that currently, they are the only company making these techniques available commercially.

During AIX 2019, Cadami announced the launch of their Wi-Fi cabin technology. As we know, there are significant benefits to using a wireless network (think less cabling, weight, installation costs, etc.). However, much of the current Wi-Fi technology has limited utility because the aircraft cabin is a crowded environment, often making it very hard to provide the right bandwidth to transmit high quality content. Thomas Kuehn, managing director of Cadami, said, “Wireless transmission of high-quality IFE content has always been just out of reach. Our network technology solutions make it viable. Our technology is already flying on nearly 200 aircraft, operating over cabled networks and giving passengers around the world access to thousands of films. The next stage is to start WiFi. Using Efficient Coded Caching, we can both overcome the current WiFi limitations while providing the same libraries people are used to with Netflix and Amazon Prime.”

How does the Cadami technology differ? They use a technology called Efficient Coded Caching, which is a unique, patented combination of the latest coded caching with advanced transmission techniques to make highly efficient use of the network infrastructure and seat-back screens. The result is to effectively increase bandwidth by a factor of between two and five. Translated, it means an airline can viably use a Wi-Fi network to make a large library of HD and 4K video content available to every passenger on the biggest aircraft, without jeopardizing quality.

Thomas Kuehn concluded, “We are constantly pushing the boundaries of what technology can do, to provide airlines with more efficient solutions and their passengers with an even better experience.”

aeroLiFi

At APEX Boston, IFExpress saw a demonstration of LiFi technology and during AIX 2019 we saw a threefold increase in the number of LiFi applications from various vendors. One such exhibitor was aeroLiFi. “We enlighten the future of your communications, using light to transmit data. We use LiFi, which in turn uses existing LED lights to send and receive data, including Internet access and IFE content,” Birger Timm, Managing Director of aeroLiFi, said, “LiFi provides a stable communications link that doesn’t degrade and that has enough capacity for each passenger to stream HD and 4K content. We do that by reducing the number of people using each cell, giving airlines the ability to provide a consistent data stream to a lot of people in a small area.”

What is the big deal about LiFi? LiFi uses both the visible and invisible light emitted by LEDs to transmit IFE data and an Internet connection. It doesn’t require a complex infrastructure: it just needs the server and backbone, with LED lights to transmit and receive data. Every LED bulb is a potential access point. And, LiFi offers more bandwidth, higher data transfer rates and increased data security. In fact, aeroLiFi states that LiFi is both safe and secure because it uses light waves and not microwaves, drastically reducing ‘electrosmog’. It is also very hard to hack because it depends on a line of sight connection.

Timm continued, “It’s not impossible to hack into a LiFi network, just very hard. You have to get between the light source and the receiver. In an aircraft, that effectively means you need to be sitting on someone’s knee and that’s very noticeable. In fact, LiFi is so secure that it is already being looked at for use in the cockpit for flight critical applications.

We asked about using LiFi during the nighttime and were told that the technology can use both visible light and infrared; therefore, access points can continue working during the plane’s ‘night’.

Furthermore, aeroLiFi team has wide experience in the IFEC industry, in lighting and across the aviation sector, and we were told that Prof Harald Haas, the father of LiFi, is the company’s scientific advisor. aeroLiFi has integrated Cadami’s coded caching technology into its solution, helping to increase the stability of the solution, as well as the size of the video content library available. The caching element also means the content will not be interrupted if the light source is blocked for some reason, for example someone walking along the aisle putting their hand over the receiver.

Lastly, Timm concluded, LiFi is perfect for the aircraft cabin because it requires minimal physical infrastructure, it provides stable and consistent data transmission, and it’s safe.


Panasonic

Panasonic Avionics Corporation (Panasonic) has opened its first Innovation Studio in Pleasanton, California. Breaking ground as the first of five planned locations worldwide, Panasonic’s new Innovation Studio in Pleasanton will serve as a hub for innovation, ideation and solution-building. It is designed as a space where airlines and partners will gather and co-create the future of travel experience.

David Bartlett, Chief Technology Officer of Panasonic Avionics Corporation, says: “Innovation is at the center of everything Panasonic Avionics does. Our new facility in Pleasanton will play a major role in fostering our collaboration ethos, and is the first of five such hubs that will enhance and enrich the future inflight travel experience for passengers around the globe, helping travel to become the fourth place.” The Innovation Studio is located close to Silicon Valley which is recognized as a global center for tech innovation. The facility will act as a hub from which Panasonic will work with airlines to investigate, illuminate and implement new ways of transforming the passenger experience in a socially collaborative environment. Panasonic’s Innovation Studios across the globe will all be located in close proximity to major destinations, leading universities and centers with an established innovation and start-up culture. Each studio will be a place for companies to leverage Panasonic’s skilled workforce to prototype, showcase and evaluate product concepts, digital solutions and user experience paradigms.

About the Fourth Place
The fourth place has become Panasonic’s rallying cry to the aviation industry to improve the experience of travel. The fourth place ties into the concept introduced in 1989 by the sociologist Ray Oldenburg who coined the term “the third place” – the first place being home, the second work and the third a neutral zone where people can interact and collaborate with their communities. Panasonic believes that the act of traveling is the fourth place.

Image: Panasonic’s Innovation Studio Opening


Airbus

Delta Air Lines took delivery of its first A330-900, one of 35 A330neos the Atlanta, Georgia-based airline has on order. With new fuel-efficient engines, aerodynamic improvements, and the advanced Airspace by Airbus cabin the A330-900 will give Delta a premier long-haul, widebody aircraft with exceptionally low operating costs. Delta was the launch customer for the A330-900, ordering 25 in November 2014 and an additional 10 last year. With the addition of the A330-900, Delta is now operating both of Airbus’ newest widebody models. It has 13 A350-900s in its fleet with another 12 on order. Delta operates more than 265 Airbus aircraft including A321s and A220s, and the airline’s order backlog with Airbus exceeds 270 including 100 A321neos. Delta is one of the world’s leading airlines, an industry pacesetter. As the A330-900 is placed into service on Delta’s global network, it will complement the airline’s growing widebody fleet of A330s and A350s, setting new standards for efficiency, profitability, and provide passengers with extraordinary travel experiences. An environmental milestone was set as a Delta crew ferried the new A330-900 back to the company’s Atlanta base using a jet fuel blended from conventional sources and non-petroleum synthetic fuel. Delta will initially base its A330-900s at Seattle-Tacoma International Airport, where it will operate the aircraft on flights to Shanghai, Seoul and Tokyo Narita. Delta will configure its A330-900s for 281 passengers, including 29 in business-class suites, 28 in premium economy, 56 in extra-legroom economy seats, and 168 in standard economy. The aircraft will feature Delta’s new internally developed in-flight entertainment system. The A330neo is a true new-generation aircraft, building on the features of the popular A330 features and leveraging technology developed for the A350 XWB technology. Powered by the latest Rolls-Royce Trent 7000 engines, and featuring a new wing with increased span and A350 XWB-inspired Sharklets, the A330neo provides an unprecedented level of efficiency – with 25 percent lower fuel burn per seat than previous generation competitors. Equipped with the Airbus Airspace cabin, the A330neo offers a unique passenger experience with more personal space and the latest generation in-flight entertainment system and connectivity. The A330-900 can accommodate 287 seats in a typical three-class layout or up to 440 for high-density configurations with a range of up to 7,200 nautical miles.


Boeing

Boeing and Air New Zealand announced the airline plans to add the largest 787 Dreamliner model to its world-class fleet with a commitment to buy eight 787-10 airplanes valued at $2.7 billion at list prices. The carrier, known for its global network and long-range operations, says the 787-10 complements its current 787-9 and 777 fleet by offering more seats and greater efficiency to grow its business. The 787-10 is the largest member of the super-efficient and passenger-pleasing Dreamliner family. At 224 feet long (68 meters), the 787-10 can serve up to 330 passengers in a standard two-class configuration, about 40 more than the 787-9 airplane. Powered by a suite of new technologies and a revolutionary design, the 787-10 set a new benchmark for fuel efficiency and operating economics when it entered commercial service last year. The airplane allows operators to achieve 25 percent better fuel efficiency per seat compared to the previous airplanes. Air New Zealand was a global launch customer for the 787-9 and today operates 13 of the Dreamliner variant. With another 787-9 on the way and the 787-10 airplanes in the future, the airline’s Dreamliner fleet will grow to 22. Air New Zealand’s widebody fleet also includes seven 777-300ERs and eight 777-200ERs, which it is progressively replacing with this announced aircraft order.


Other News


Mea Culpa! Apologies to our IFExpress readers and Thales for last week’s publishing snafu. If you didn’t get the opportunity to read the revised publication, here is the link.

Prestigious airline integrates e-paper library of German media distribution expert into its mobile app

Munich | May 27, 2019– Better flight experience for Singapore Airlines’ passengers with Media Carrier: The Munich-based media distribution expert today announced that Singapore Airlines is the first Asian airline client to tap into its premium e-paper library, following a tender process.

Under the terms of service which took effect from 1 October 2018, Media Carrier will deliver a selected collection of international digital newspapers and magazines that are integrated via a FTP (File Transfer Protocol) server into the e-Library section of Singapore Airlines’ mobile app. Passengers will be able to choose from more than 120 premium publications from 22 countries in 12 languages to individually curate their on-board reading. These publications were picked by Singapore Airlines from Media Carrier’s wide- ranging portfolio.

Passengers using the app can download and read as many publications as they like free of charge within a time frame specified in the app. Downloaded publications remain saved as PDFs in the app so that passengers, if needed, can continue reading later. The publications are provided in their full versions and familiar print layout for easy and intuitive reading and browsing.

“We are delighted that Singapore Airlines is the first Asian airline to join Media Carrier’s client portfolio. As Singapore Airlines is one of the world’s best airlines, this is a great testimonial for us. Our profound expertise and wide range of premium publications, including many Asian ones, enabled us to convince a major player in the aviation sector of our services. Our focus on and commitment to the highest quality standards for our offerings and services certainly played a role in this context,” comments Media Carrier managing director Philipp J. Jacke.

“Digital tools such as our e-paper library enable airlines to offer their passengers the first-class service they expect. Digitalisation has by now become part and parcel of the modern service industry and value-enhancing digital products considerably contribute to increasing customer satisfaction.”

 

(Image: Dinosaur Planet from the ARC 3D Map Suite of Young Explorers from Panasonic Avionics)

During AIX Hamburg Panasonic Avionics Corporation (PAC) focused on their position as a strategic partner shaping the future travel experience in conjunction with their airline customers and ecosystem partners. PAC said, “We are looking at ways to address the new era in travel that responds directly to changes in passengers’ expectations.”

You may well remember that during APEX Boston, the company launched their Wellness solutions – a collection of comfort and care technologies that promote well-being – and in Hamburg, they announced that Etihad is the official launch customer for the offering. “One of the biggest challenges air passengers face when travelling across multiple time zones is jet lag. To help passengers combat this, Panasonic, in collaboration with Detalytics, has developed a new innovation called Jet Lag Adviser, and this is being integrated into Etihad’s passenger app.  The Jet Lag Adviser takes a range of passenger inputs including chronotype, circadian rhythms, height, weight, the nature of travel, and travel information such as flight times, routes and zones and uses its artificial intelligence engine to produce personalized jet lag plans for passengers with tailored advisories to help them reduce jet lag.”

They are also increasing their range of Wellness solutions with the launch of Calm and myNoise. Calm is one of the premiere apps for sleep, meditation and relaxation and will introduce a series of visual and audio enhancements for passengers that will be integrated into Panasonic’s Wellness solutions. Categories include Breathing & Meditation, and Nature Scenes to reduce stress and aid relaxation, Sounds & Music for relaxation and sleep, and audio Sleep Stories to help passengers rest. myNoise is a collection of soundscapes that travelers can listen to that facilitate relaxation, sleep, focus and enjoyment. Based on the elapsed time in flight and an individual jet lag schedule, Panasonic will recommend different soundscapes to help passengers relax, focus and enjoy their flight by reducing inflight anxiety and aiding sleep, neutralizing the ambient noise for a more focused mindset, and helping them express their creativity for the best possible experience.

One of their major announcements in Germany was the launch of the ARC Inflight Map Platform, which is a “revolutionary” 3D inflight map application and service for Panasonic’s NEXT and X Series IFEC systems. In a nutshell, ARC brings a wide range of innovative new features to the traditional inflight map application, while expanding that concept into a fully integrated experience within the IFEC system. In other words, the map has evolved into a service technology with extensive configuration options, improved passenger experience, premium point of interest content and analytics to optimize passenger interaction. “This is the first truly personalized map application,” said Andrew Mohr, Head of Innovation for PAC. Designed and built by Sweden-based Tactel, the development work is largely over and the product will enter into service in the first quarter of 2020. The short-term focus is on developing detailed content of regions so descriptions are available when an aircraft flies over them. Andrew is particularly pleased about ARC’s Suite of Young Explorers for children, which boasts features like: Dinosaur Planet (see the article image above), Pick a Planet, Design Your World, and new games, which will be announced shortly. “I’ve been advocating for a children’s moving map interface with dinosaurs for years!” said Mohr.

ARC goes hand-in-hand with another newly announced cloud-based service called Insights, which is a comprehensive data analytics offering that provides an in-depth view of onboard experiences to empower smarter business decisions. Insights capabilities include: diagnostics and descriptive analytics, predictive and prescriptive analytics, behavioral and sentiment analytics – all enable a personalized experience for the passenger and facilitate improved operational efficiency for the airline by harvesting onboard and third-party data from various passenger touch points including IFE, connectivity, location and weather monitors, as well as, social media. Oh, and of course, all this is done in real-time. Data analytics specialist Black Swan is working with Panasonic on the Insights project. When ARC and Insights are combined, a powerful tool is at the airline’s fingertips, or should we say wingtips!

All of these developments facilitate the concept of travel as the fourth place, which Panasonic focused on during their presentation in the Digital Trends Stream of the Passenger Experience Conference (covered in previous issue of IFExpress); as well as, during their press briefing at AIX. “We are the airlines’ strategic partner for shaping the future travel experience,” said David Bartlett CTO of PAC. “Imagine what flying could be like when a personally curated experience promotes, rest, wellness, and maybe even a sense of play.”


GOGO

Gogo Announces First Quarter 2019 Financial Results

Key Highlights for Q1 2019:

  • Consolidated revenue of $200 million–at the high end of our preliminary estimated range of $197 million to $200 million provided on April 15, 2019
  • Net loss of $16.8 million–39% year-over-year improvement
  • Adjusted EBITDA(1) of $38 million–as compared with $11.9 million in Q1 2018
  • Net Cash Used in Operating Activities of $(6.2) million; Unlevered Free Cash Flow of $11.1 million (1)
  • Subsequent to the end of the first quarter, Gogo completed its previously announced offerings of $925 million aggregate principal amount of 9.875% senior secured notes due 2024 and commenced a tender offer for the outstanding 3.75% senior convertible notes due 2020

AIRBUS

  • The first A330neo of the Americas has been delivered to Azul Linhas Aéreas on lease from Avolon, becoming the first airline from the Americas to fly the A330-900. The aircraft is the first of 15 A330neo ordered by Avolon. The A330neo, Airbus’ new generation A330 aircraft, will be used by the airline to expand its international route network between Brazil and Europe and the United States. Fitted with a three-class cabin accommodating 34 business class, 96 economy Xtra and 168 economy class seats, the A330neo offers passengers greater comfort along with the newest and the most advanced in-flight experience while the airline will benefit from the aircraft’s unrivalled operating economics. The A330neo is the true new-generation aircraft building on the most popular wide body A330’s features and leveraging on A350 XWB technology. Powered by the latest Rolls-Royce Trent 7000 engines, the A330neo provides an unprecedented level of efficiency – with 25% lower fuel burn per seat than previous generation competitors. Equipped with the Airbus Airspace cabin, the A330neo offers a unique passenger experience with more personal space and the latest generation in-flight entertainment system and connectivity.
  • The first A330-900 widebody destined for Delta Air Lines made its inaugural test flight Tuesday from Toulouse airport. The highly fuel-efficient twin-engine jet, one of 35 Delta has on order, is due to be delivered to the Atlanta, Georgia-based airline in the coming weeks. The A330-900 is the larger of the two A330neo variants that Airbus launched in 2014. The A330neo brings significant efficiency improvements while also introducing the award-winning Airspace by Airbus cabin, which offers the newest and most advanced in-flight experience with extra personal space, larger overhead luggage bins, latest generation in-flight entertainment system and state-of-the-art ambient lighting. Incorporating the latest-generation Rolls-Royce Trent 7000 engines, along with aerodynamic enhancements – including new extended composite wingtips which provide 3.7 metres of increased overall wing-span, as well as increased lift and reduced drag – the A330neo is a more efficient aircraft, delivering 25% lower fuel burn than previous generation aircraft and the lowest seat-mile cost in its category. The A330-900 range is 6,550 nautical miles in a typical three-class configuration.
  • Deliveries April 2019: Airbus logged orders for a total of five A350 XWB and A330neo widebody jetliners in April and delivered 70 aircraft during the month from across its A220, A320, A330neo and A350 XWB single-aisle and widebody product lines. Deliveries in April were made to 35 customers. In the single-aisle sector, Airbus provided three A220s, and 57 A320 Family aircraft (47 in the NEO configuration, along with 10 CEO versions). For widebody jetliners, two A330neo jetliners were provided during the month, along with eight A350 XWBs (in both the A350-900 and A350-1000 configurations). Taking the latest orders, deliveries and cancellations into account, Airbus’ backlog of jetliners remaining to be delivered as of 30 April stood at 7,287 aircraft.

OTHER NEWS

 

 

 

This issue of IFExpress continues on the Digital Trends journey from the Passenger Experience Conference (PEC) in Hamburg, Germany. We will wrap up the coverage up by navigating our readers through the final two sessions.

TAKING THE PAIN OUT OF THE DIGITAL JOURNEY

This was the first new stream in the afternoon and it focused on how the latest technology can both help and support new innovations that engage the passenger. And how there are multiple digital/mobile tools from different companies that are on offer to the passenger that can help, but also make the experience complex and disconnected. It also addressed the challenges our industry faces in sharing customer data and what issues specifically need to be tackled on an industry level.

This session was run a little differently from the previous streams. Questions were posed by the moderator, then each panelist addressed the question.

The panelists were: Dennis Baur – Head of Conichiwa; Steven Bailey – Chief Sales Officer of AOE; and Konsta Hansson – Managing Director of Reaktor Aero.

  • Where do we start taking out the pain?

Dennis Baur of Conichiwa: Conichiwa works with many different companies in our industry from airlines, to airports, and hotels. “There are currently so many independent apps available to the traveler of today.  Many, if not most, of these apps are not connected (to each other) and the data points aren’t being shared. The result is clearly a disjointed passenger journey.” The industry needs to leverage the data and work towards a more connected experience for the traveler by sharing the information. Dennis used the term ‘super apps’ to achieve this concept.

Steven Bailey of AOE, is a long-time expert in the digitalization of international companies, as well as, their business and IT vision. We focus on helping clients with their digital transformation and multi-channel e-commerce strategies. “When we undertake a journey, 80% of it is planed ahead, but 20% is an impulse driven purchase. However, there are cultural drivers that differ with both travelers and airlines. For example, Asians want to pre-plan the journey, have planned purchases, etc. Sharing customer data is a really crucial point. Our industry needs to look at becoming customer centricpeople plan in advance and are using their devices to leverage their journey.”

Konsta Hansson of Reaktor. In case you are not familiar with Reaktor, they are a digital design consulting firm that works across multiple industries. “We as an industry, need to focus on what the passenger wants and needs to get done throughout their journey.” Konsta went on to discuss the concept of the importance of customer centric product development. “Because we work across multiple industries, we can see what different clients/users do across those different settings. The key is to understand what the people are trying to get then providing them with something that addresses those needs that truly works to get things done.”

  • How do we help the industry overcome that fear?

Konsta: “By maybe trying the smaller things first. As an industry, we have fear about what will happen when the passenger is provided with the right type of information that they need. For example, that their bag didn’t make the flight. “

Dennis: Suggested using sensing technologies and beacons, which provide data that the airline can leverage. “Start with implementing digital technology along the customer journey – beacons are an example. Everyone wants this, but no one is speaking to each other and no one is actually addressing the need. Design it in a user centric way.”

Steven:Retail and services in airports are like a different part of the airport and don’t really share data with the other portions of an airport, like parking, and services (disabled, etc). Treating it like a fraternity not a trinity. Sharing data is paramount for success. Finding a solution is paramount. Look at customer journey and make it customer centric. Sharing the data, no matter what the source. Data falls into 2 buckets: GDPR (VERY Personal stuff) and Common Data. Is there a possibility that GDPR could overcome this by having the traveler signing up for some basic information being shared about you?”

Konsta:Data can be very generic but still be very useful. When you are using general data there are no issues about privacy. It is quite common to merge different data sources in other industries, which is quite beneficial.”

Steven: “Minor steps are significant. For example: a passenger hasn’t boarded plane, so unload their luggage and let the passenger know that there is a hotel right around the corner and that they can buy pajamas, or whatever they need for the unexpected stay.”

Dennis: “The current infrastructure is very fragmented. How quickly can your company deploy and move? In this industry, we tend to be so behind. – it is the nature of the aviation industry; whereas, the passenger journey itself is quite agile.”

Konsta:It is about being nimble and fast. Not about products really. It is about what addresses the customers’ problem. This must be in the forefront of the airline’s/airport/s mind. A lot of this stuff isn’t about IoT, it is empowering the people to do something. Sometimes the problem is much simpler than building or opening another application. Block chain will be the next thing coming up, especially with the loyalty programs and payment. At the moment this is API based. It is going to take some time, so now we need to take time and make small steps first. Always look at the customer. We are in the time where people have to have the guts to go into OPEX (a type of software for automation that provides tremendous speed to IT). There are algorithms that have been developed in other industries, could they be used after the fact to prove that the system/product could be used? This may be a way to get the industry to embrace something, by proving after the fact, that the process/analysis works. Must leave it up to the customer about when and where they want to engage.” He went on to say that when it comes time to test/trial, “You have to use actual passengers and users, in order for you to know whether it will be used.“ He also had advice on how to start this process, “How do we begin? Start with something small first. Select one small project somewhere and start doing something in a new way. This is how you start to change a mindset. Often, digitization is put on the sidelines and is laughed at. We need to ask where we want to be in 5 -10 years and how much funding are we going to put at it and it needs to be additional revenue, not filtered off another area. Have a strategy to go forward over the next 12 months and when do you plan to go live with it. This is a type of barrier that we see all the time. The C levels want it but it the mid-level managers are pushing back. Based on fear that their jobs will be lost. Konsta finished with this: “Do something that will break your own business model and try to identify what other companies will try to do in your sector. Look at additional revenues and your customers. Take the pain out build something that works. Quality is important if you want to take the pain out. Start small.”

ENHANCING YOUR REALITY

Panelists for this session: David Dicko – CEO Skylights; Fachrul Iman Alghozali – Product Development Analyst for GMF AeroAsia; Claire Nurcombe – Head of Marketing, Stelia Aerospace; Fabian Birgfeld – Founder & Managing Direction of W12, A TCS Interactive digital Design Studio; and Greg Caterer – CEO of Neutral Digital

The first to address the attendees was David Dicko from SkyLights. For those of you who aren’t familiar with SkyLights, they are a company that is deploying cinematic VR inflight. David said, “VR inflight is a technology that is able to overcome the special constraints of the cabin and ‘transport’ the passenger away from the cabin environment. SkyLights offers full HD, 3D AND 2D experiences.” He went on to say that over the past three (3) years they have done 7,000+ flights and have been commercially deployed on Garuda Indonesia, Alaska Airlines, and Air France. “The average usage time is 3 hours with a 94% passenger satisfaction rate,” said David. “Airlines that have offered the product have shown an improved NPS, a differentiated experience, and increased their brand awareness.” He went on, “Some of the obstacles have been headset comfort, nausea, and the passenger announcements (PA). One of the biggest issues is passenger comfort over the long haul. And comfort is key. Nausea can be solved by not doing VR when we don’t need to, and when we do show 360-degree content we must be careful how that content is made and reproduced. Passengers need to follow 10k feet rules, passenger announcements. Either address via Wi-Fi or through the audio.” David went on to say that airlines who have selected and/or trialed the SkyLights product have done extensive internal analysis on their passenger experience; need a differentiator for the passenger experience and feel that the cabin experience is a key precondition to stay competitive.”

Fachrul Iman Alghozali was the next presenter and gave an update on their VR trial with SkyLights which commenced after APEX in Boston 2018. He said the trail looked at comfort, entertainment and anxiety. Some of the challenges to flying with VR that they experienced were: Safety & Authorities’ Regulation; Operational Habit Change; Passenger Feedback; MRO & Ground Support Perspective; Supply Chain; System Integration; and Maintain Reliability. Fachrul said as far as the PA integration, they came up with a single cable integration and the PA was connected to the Wi-Fi server.

Here are two charts from the presentation: Evaluation on the Garuda Deployment and What We Know.

Claire Nurcombe of Neutral Digital (ND) was the next panelist. “ND has been working with SkyLights for a little over year to look at the integration opportunities. We have been looking at the following issues: How do we integrate it into seat and what are the certification issues? What do we need to overcome to achieve that? What is the real value of integrating VR headsets into the seat? We can do 4D cinema where the seat vibrates/moves to mimic what is going on in the screen (explosions, etc.) There is an Opal seat on SkyLights booth at the Expo. We worked together to create a massage/wellness environment and it can create a much more convincing environment for the passenger”.

Claire went on to say, “On the subject of VR, we are just starting out as a seat manufacturer. Reducing our cycles and can quickly check assumptions and validations. Can be done prior to building the mock-up. From a pragmatic point of view, it is how we are using it. VR is just starting its journey. It has left the gadget/gimmick stage. “

She closed with, “If we as a seat manufacturer can get rid of the inseat screen we can radically change how the seat fits into the aircraft and what it can be like. “ 

The Core Applications of VR in the Aviation Sector was the title of Greg Caterer of Neutral Digital’s presentation. Greg told the audience, “ND came up with the idea of a storyfied version of an in-cabin experience for Air Canada. We discovered that there are both cost and memorability benefits to putting the passenger experience at the center and trying to improve it via VR.  Cabin crew and ground operations training modules (interactive VR training) we critical. There was also seat visualization collaboration between Pearsonlloyd (the seat designer) and Neutral Digital. We established three (3) pillars for success: marketing, training and design. All of the 3 pillars have the passenger experience improving at their core.”

Take a look at this chart from Greg’s presentation that discusses the Key Benefits of Using VR.

The final speaker of the afternoon was Fabian Birgfeld, founder & Managing Direction W12.

Fabian started his presentation by discussion the following lessons learned, focusing on the audience: 1) obviously the importance of customer journey 2) with delocalization of the customer. Ask yourself, how do you craft freedom and fold it into the experience?

He went on to make the following statements/questions:

  • People don’t want to be locked in.
  • How do you use technology to enhance the customer experience?
  • Why is customer experience so incredibly important?
  • Compare the living room experience with everything else is out there.
  • Look at customer service & experience.
  • How do you leverage technology to influence tomorrow?
  • Everything is connected. Customers expect a seamless experience(s).
  • It is all about the data.
  • The customers expect tailored experiences. The data exists and we should use the information to tailor the experience.
  • Voice changes everything. Customers expect conversational experiences. Remote is a huge constraint compared to voice and gestures.
  • The artificial turns natural. Our reality is changing fast. That is a broad spectrum of reality and the customer is going to choose what is their choice.

“The customer journey starts the moment you conceive the journey through your return home. It is important that it is seamless and that is key. It is a reality that Netflix, Amazon Prime are what the consumer is used to, and it is what they expect moving forward.” Said Greg, “Never look at these things as a singular experience but together: brand, offer, tech – this is what comprises the experience framework.”

Greg continued, “Brand is so important. If you solve the brand issue you have solved 90% of the problem that is out there. You can future proof your offering. Digital changes extremely fast once you get hooked into the cloud.”

“Technology: We must create platform agnostic experiences. Work across all platforms to provide a consistent experience. Right now, the lowest hanging fruit is in the AR (augmented reality) space because you can cover the entire journey. Think of the opportunities/concepts: Airportal – the destination at the gate and bring the destination forward; Peek and book – see before you buy; and Travel tag – leaving your mark.”

Editor’s Note: This wraps up the Passenger Experience Conference Digital Trends Stream. Next week we will move on to some of the hardware and concepts we saw during the Aircraft Interiors Expo itself. So stay tuned!


GOGO

Gogo Inc. announced that it has determined that the consummation of the offering and sale of $905 million aggregate principal amount of 9.875% senior secured notes due 2024 by Gogo Intermediate Holdings LLC (“Holdings LLC”), the Company’s direct wholly owned subsidiary, and Gogo Finance Co. Inc., a direct wholly owned subsidiary of Holdings LLC and the Company’s indirect wholly owned subsidiary, satisfies the financing condition to its previously announced cash tender offer for any and all of its outstanding 3.75% Convertible Senior Notes due 2020.


THALES

Thales announces that Gulf Air, the national carrier of the Kingdom of Bahrain, chose Thales’ Ka-band connectivity solution for their B787-9 and A321Neo-E (LR) aircraft. The airline is renowned for its traditional hospitality and its commitment to being an industry leader by developing products and services that reflect the evolving needs and aspirations of their passengers for a modern travel experience.

  • Gulf Air selects Thales’ Ka-band connectivity solution for its B787-9 and A321Neo-E (LR) fleet.
  • Thales will provide a robust, modular and full-featured connectivity platform for a best in class experience onboard leveraging Global Xpress Ka-band satellite network.
  • In 2016, Gulf Air selected Thales’ AVANT IFE system for their complete fleet renewal program.

OTHER NEWS


From IFExpress’ perspective, this year’s Passenger Experience Conference (PEC) in Germany was worth the battle with Monday morning jetlag! As we all know, not all conference content is created equal, and many times, the opening remarks/panels are a bit mundane; however, the 2019 PEC provided us with some salient questions and concepts that kept our attention.

Insights from Industry Leaders  was the title of  the opening session and the panel was comprised of Jóhanna Bergi, CEO of Atlantic Airways; Dr. Christian Langer, Chief Digital Officer of the Lufthansa Group & Managing Director Lufthansa Innovation Hub; Jeremy Drury, Director Digital & E-Services Star Alliance; Juha Jarvinen, Executive Vice President of Commercial, Virgin Atlantic; and moderated by Dr. Joe Leader, CEO of APEX & IFSA.

Joe Leader started the session by saying that he is seeing a stronger focus on the inflight experience and personalization to the passenger experience with more ancillary revenue attached to the end-to-end service. His example: Etihad is offering some business class touches in their economy service. And he went on to say that, “No matter the size of your airline or the scope of your mission, it is the attention to details that matter.”

The first panel member to address the crowd was Ms. Johanna A. Bergi – CEO Atlantic Airways; who stated that Atlantic Airways was established 31 years ago and is the carrier of the Faroe Islands. Ms. Bergi discussed the uniqueness of the Faroe Islands, how they have been connected politically to Denmark since the 14th century but are geographically located near the coast of Scotland, and how travel and tourism is important to their community. “We want to promote our country in a modern way.” Sustainability is key to their airline and the Faroe Island community as a whole. “We are going full speed into sustainability, we have purchased new aircraft for their fuel saving and we are also using sustainable packing with a pre-order system for catering in an effort to minimize waste.” They offer the AirFi IFE system to their passengers. Content is upload when the aircraft is on the ground, but gives the passengers a feel of being connected, even though they are not connected real-time.

Next to address the conference was Dr. Christian Langer – Chief Digital Officer & Managing Director Lufthansa Innovation Hub who told us that the Lufthansa Group has changed how they look at digital information. He asked the question, “How do we drive innovation?” He said that within their organization they rely on the people within it to provide the innovative concepts, not a single group or the board itself. Dr. Langer stated that they also give monetary awards for concepts that are successful. He asked which other industries may be converging with ours? And said that we are often influenced by the auto industry and he could see a time when cabin interiors might be manufactured by the auto industry, as they have the same problems to solve. However, the innovation cycle of the auto industry is far quicker– every 15 – 24 months, compared to that of the aviation industry . He said, “Our industry takes years and years. I think we, as an industry, need to speed up this cycle given passenger expectations.” He went on to say, “What is the impact that digital industries will have on the passengers? How can we understand what they are doing and how can we influence it? How can we speed up internal processes to be on par with these start-ups?  How can we adopt the new technologies/services, your IT needs to be able to adopt? If you don’t have the API ready, how can you adopt? Speed is of the essence and we as an industry need to speed up the process.” In closing, Dr. Langer said, “Keep your basics straight. Improve your basics and it will have a big influence. Airlines, ask yourself: How on time? How clean are the cabins? What is your ecological footprint? What is the technological footprint? We think these things are very important.  Fix your basics, have them be brilliant and you will be successful.”

The next speaker was Mr. Jeremy Drury – Director Digital & E-Services Star Alliance. Mr. Drury said that his focus is to make the customer journey better. One of the primary ways to achieve this is make certain that the airline has access to quality data on each customer and that the hand-off of that information from carrier-to-carrier within the alliance is better in order to facilitate the passenger journey“The customer is king,” said Drury, “Which ever channel the customer elects, it is important that the customer can stay within that channel throughout their journey to get everything they need. So, you don’t need to download a billion apps.” Seat selection on a multi-segment, multi-carrier trip was used as an example: You have downloaded the United app onto your phone as they are your carrier of choice. You are traveling on them for the first leg of your journey, then connecting onto a Singapore Airlines operated flight. You should be able to select/change your seat, etc. on the Singapore operated flight using the United Airlines app.

Drury went on to say, Biometrics are a big deal. What principals as an alliance do you maintain between services and privacy? It is difficult, biometrics services need to be tracked and transferred throughout the journey. We are working out ways to solve the problems in order to deliver but with explicit consent, because the customer owns themselves.” He went on to say that airlines have to ask themselves the following: what services will be available through the various airlines’ applications? Baggage tracking, directions through the airport (guidance options within the airport), easier informational items (lounge is an example). And how can airline/alliance speed up rate of approval? In terms of loyalty propositions: What is the future of loyalty? How would/could blockchain be used? How close are we to having that as part of the world? The need for redemption opportunities. In order to do this, we need to build up a series of people and products that can be leveraged in that eco system. Block chain is the perfect airline alliance product. It is an ideal technology. “We have a way to go before it reaches fruition, but the Star Alliance is starting to look at this, “said Drury.

The last to present was Juha Jarvinen – Executive VP of Commercial, Virgin Atlantic. Juha said that Virgin has always been an iconic airline that historically has been a bit bolder, a bit braver and has embraced a certain look and feel. A key part of their identity is to “be yourself” and diversity is very important to their airline culture. He went onto say the airline has a 3-year strategy program: 1) We need technology but must focus on the people because it is the people that make a difference 2) Need to start growing. It is important to expand and be in a growth mode 3) How do we expand our global network with our partnerships? Established a relationship with AirFrance/KLM (31%) and Delta Air Lines (49%) and have acquired Flybe (will focus on short haul segments) – these relationships will dramatically change and strengthen Virgin Atlantic.

What is Virgin Atlantic’s vision: DNA is to be different, bolder but they are now adding more airlines to the joint Atlantic family, which gives them a global network in an entirely different way. Mr. Jarvinen stated that they now have a substantial business not just a leisure airline. Juha went on to say they are creating a new loyalty program for the UK market – It is all about the customer data: how do we customize and personalize the offering? They have been asking themselves: “What slows down adoption for an airline? When looking at airline alliances, the members adapt and change at different rates. So, we work with a few airlines that are more agile and then roll out the product/service/strategy after it has been tested and trialed with the other airlines.

Another area that Mr. Jarvinen talk about was passenger data. “Do airlines have the capacity to protect the passenger’s data? Do people trust airlines to protect their data? This is a crucially important area. We have had examples of data breaches with airlines around the world. All passenger data and loyalty data must be protected. This is on the top of the agenda. This is a topic where airlines must work together.”

Juha rounded up his discussion by stating: Whoever is closest to the customer wins the customer. Google announced the gamification of gaming (basically puts it in the cloud) a few weeks ago, this provides an opportunity for the airlines when it comes to gaming and/or IFE.

Loyalty programs could truly benefit from gamification. Also, what is the next stage of the journey?  Example: asking Siri where your gate is, is the plane on time, etc. So, whoever gets there first wins.”

Next week IFExpress will focus on the Digital Trends Break Out Sessions, so stay tuned!


INMARSAT

Inmarsat, a leader in global mobile satellite communications,  announced that its award-winning GX Aviation inflight broadband solution will be available to passengers onboard Virgin Atlantic’s brand new Airbus A350-1000 aircraft. Virgin Atlantic is scheduled to receive 12 Airbus A350-1000s over the next three years, with GX Aviation pre-installed upon delivery. The service will be available once the first of these aircraft takes to the skies from late summer 2019, allowing passengers to seamlessly browse the internet, check social media, instant message and more, with speeds on par with mobile broadband on the ground. GX Aviation is the world’s first and only global, high-speed inflight connectivity service delivered through a wholly-owned and operated network of high-throughput satellites. It was revealed as part of Virgin Atlantic’s new onboard offering on the A350-1000 earlier this week, with other key features of the aircraft including an entirely new Upper Class cabin with brand new suite and social space. More than 1,600 aircraft are currently expected under signed contracts for Inmarsat’s next-generation inflight broadband solutions for airlines, with a new business pipeline of approximately 3,000 aircraft worldwide. To meet growing demand, Inmarsat has a fully-funded development roadmap, including three further Ka-band payloads. A fifth GX satellite will be launched later this year and two sixth-generation satellites are scheduled to launch in 2020 and 2021. In addition, planning is underway for the next generation of GX satellites.


VISION BOX

New York’s John F. Kennedy Airport Terminal One Group and Vision-Box have signed a cooperation agreement to modernize passenger processing and roll out one of the largest biometric boarding airport platforms in the USA. A seamless biometric-based passenger management platform will be implemented, allowing for passengers to board without needing to show their passports or boarding passes. Lufthansa will be the first carrier to offer the technology at JFK Terminal One, their largest USA operation, with Air France, Japan Airlines, and many others expected to follow suit, as the terminal is home to a total of 26 international carriers.


INFLIGHT VR

In an effort to appeal to their young and increasingly technology hungry customer demographic, innovative Korean low- cost carrier Jin Air has partnered with Inflight VR to offer Virtual Reality (VR) inflight entertainment to its passengers. Jin Air will trial 10 devices on daily flights between Seoul, South Korea and Da Nang, Vietnam to get additional passenger insight on usage preferences and the adequate rental price before deploying it to their whole fleet.


AIRBUS

  • Airbus has launched first operations of a new Skywise service – Skywise Health Monitoring (SHM) – with Allegiant Air on its A320s. Dynamically coupled with Skywise Reliability Services (SRS) and Skywise Predictive Maintenance (SPM), SHM is hosted on Skywise, gathering live diagnostic feeds from the aircraft through its *ACARS link to the airline’s information system. Using the power of the Skywise aviation data platform, SHM collates and centralises the alerts, flight-deck effects, maintenance messages etc., prioritizes them, correlates any faults with the relevant troubleshooting procedures, highlights operational impacts, provides the maintenance history of the system (from the logbook and **MIS information collected through Skywise Core and stored in the data lake), allowing effective tracking of the alerts. When fully deployed, and following the in-service feedback from Allegiant Air and other ‘early adopters’, SHM will support airlines’ Maintenance Control Centers, Line Maintenance and Engineering departments in identifying, prioritizing, analyzing and handling in-service events, enabling quicker decision-making and preparation of the optimal solution to ensure aircraft on-time dispatch and minimizing AOG risks. Overall, SHM saves airlines time and decreases the cost of unscheduled maintenance. Natively interfaced with SPM and SRS to provide an integrated user-experience, and also ready to harness the new on-board Flight Operations and Maintenance Exchanger (“FOMAX”) data router which can capture over 20,000 real-time aircraft parameters, SHM enables end-to-end unscheduled event management/fixes for example by anticipating tools and parts’ availability closest to the aircraft. More early adopters will join in the months to come to pilot SHM for other Airbus aircraft, including A330, A350 and A380. *ACARS = Aircraft Communication Addressing and Reporting System **MIS = Maintenance Information System
  • Airbus appointed Julie Kitcher as Executive Vice-President Communications and Corporate Affairs, effective immediately. In this role, she joins the Airbus Executive Committee leading all external and internal communication activities, reporting to Guillaume Faury, Airbus Chief Executive Officer (CEO).
  • Airbus SE appointed a new Executive Committee led by Chief Executive Officer Guillaume Faury, following approval from the Board of Directors. The changes are effective immediately. The Executive Committee supports the Chief Executive Officer (CEO) in his duty of managing the day-to-day operations of Airbus’ business and is the Company’s top executive body. It comprises the Heads of Divisions and major Functions.
    Dominik Asam, Chief Financial Officer; Thierry Baril, Chief Human Resources Officer; Jean-Brice Dumont, Executive Vice-President Engineering, Bruno Even, Chief Executive Officer of Airbus Helicopters; John Harrison, General Counsel; Dirk Hoke, Chief Executive Officer of Airbus Defence and Space; Julie Kitcher, Executive Vice-President Communications & Corporate Affairs; Philippe Mhun, Executive Vice-President Programmes & Services; Christian Scherer, Chief Commercial Officer; Michael Schöllhorn, Chief Operations Officer; Grazia Vittadini, Chief Technology Officer

OTHER NEWS

April 15, 2019–The organisers of Passenger Technology Solutions (PTS), which returned to the Hamburg Messe 2-4 April 2019 during Passenger Experience Week, have today announced CloudLounge and BudJet as winners of its inaugural PAX TECH HACK, which saw around 50 international developers and innovators battle it out for their share of the €10,000 prize pool.

The PAX TECH HACK, backed by supporting organisation IATA, asked participating developers to respond to one of two challenges: the Inflight Passenger Community Challenge or Boost Airport Retail Challenge. After a short welcome and introduction to Passenger Experience Week, 12 teams were formed with developers uniting to combine ideas before undertaking 48-hours of non-stop coding on the PTS show floor.

Winners of the Inflight Passenger Community Challenge, CloudLounge, included first-time hackathon participants Tugberk Duman, Minja Silvennoinen and Tatjana Förster. Together they created an easy-to-use personal networking experience that enables passengers to use an IFE camera or QR code to join the virtual lounge of a fellow traveller.

Speaking about the win, Tugberk Duman said: “It’s a great feeling to win, especially as a team of three when we’re competing against larger teams of developers and designers. We had a good focus throughout the challenge and clicked as a team. We believe the world is moving forward and instead of creating more Apps for our personal devices, we can make use of the industry’s existing infrastructure.”

Team BudJet, which included developers Evgeny Becker, Peter Martischka, Simon Hanke, Lukas Antesberger and Natalie Moschner were chosen as winners of the Boost Airport Retail Challenge for their solution which matches passengers with products available at an airport based on a designated budget. The App helps passengers navigate through an airport passing by shops of interest, helping maximum their time at the terminal, while driving revenue opportunities for retailers.

Speaking about the winners, expert panellist Sylvain Guilbon, Head of Customer Program Management, SITAONAIR, said: “As judges, what impressed us the most was the level of professionalism and quality brought to the final project presentations, after 48 hours of non-stop work. The presentations were not only polished and thorough, but took into consideration prototype functionality and clearly identified the pain points that the projects would address, as well as the potential business models to bring these ideas to market.

“Both teams addressed specific use cases in the passenger journey with an innovative approach and clear, concise, yet out-of-the-box, thinking. Being focussed on safety, first and foremost, the aviation industry tends to move at its own pace. It’s fantastic to see game-changing ideas like these that can enable air transport to be, not only safer, but faster and more enjoyable.”

Guilbon was joined by fellow expert panellists Pierre Charbonneau, Director, Passenger Experience & Facilitation, International Air Transport Association (IATA); Dr Stathis Kefallonitis, Founder & President, branding.aero and Noesis Analysis Labs; and Katie Murphy, Portfolio Director, Passenger Experience Week.

Speaking about the PAX TECH HACK, Pierre Charbonneau said: “I believe this industry has a unique edge over many others in the fact that most people travel for business or pleasure, and everyone has their own view of what could be improved. The next generation of aviation professionals are increasingly immersed in technology, and by working with digital suppliers and software developers, the pool for which new ideas can be facilitated is unlimited. Initiatives like the PAX TECH HACK are crucial in helping to stimulate innovation for the industry.”

Archana Sharma, Exhibitor Director, Passenger Technology Solutions, added: “All of our PAX TECH HACK developers deserve a huge round of applause for their hard work and determination. The solutions presented provided a unique insight into the opportunities offered by technology and a glimpse into the future of the passenger journey and what we can expect to see onboard.”

Passenger Technology Solutions returns as part of Passenger Experience Week 2020 from 31 March – 2 April to provide a platform that enables those responsible for cabin design, in-flight entertainment, connectivity, technology, passenger comfort, travel catering and onboard retail to deliver on the demands of the 21st century passenger.

For more information visit: https://www.passengertechnologysolutions.com.

Chicago, USA | April 4, 2019– Boeing issued the following statement regarding the release today of the preliminary investigation report of Ethiopian Airlines Flight 302 by the Ethiopian Accident Investigation Bureau (AIB).

“I’d like to reiterate our deepest sympathies are with the families and loved ones of those who lost their lives in the accident,” said Boeing Commercial Airplanes President and CEO Kevin McAllister. “We thank Ethiopia’s Accident Investigation Bureau for its hard work and continuing efforts. Understanding the circumstances that contributed to this accident is critical to ensuring safe flight. We will carefully review the AIB’s preliminary report, and will take any and all additional steps necessary to enhance the safety of our aircraft.”

Safety is a core value for everyone at Boeing and the safety of our airplanes, our customers’ passengers and crews is always our top priority. Boeing’s technical experts continue to assist in this investigation and company-wide teams are working to address lessons from the Lion Air Flight 610 accident in October.

The preliminary report contains flight data recorder information indicating the airplane had an erroneous angle of attack sensor input that activated the Maneuvering Characteristics Augmentation System (MCAS) function during the flight, as it had during the Lion Air 610 flight.

To ensure unintended MCAS activation will not occur again, Boeing has developed and is planning to release a software update to MCAS and an associated comprehensive pilot training and supplementary education program for the 737 MAX.

As previously announced, the update adds additional layers of protection and will prevent erroneous data from causing MCAS activation. Flight crews will always have the ability to override MCAS and manually control the airplane.

Boeing continues to work with the U.S. Federal Aviation Administration and other regulatory agencies worldwide on the development and certification of the software update and training program.

Boeing also is continuing to work closely with the U.S. National Transportation Safety Board (NTSB) as technical advisors in support of the AIB investigation. As a party providing technical assistance under the direction of investigating authorities, Boeing is prevented by international protocol and NTSB regulations from disclosing any information relating to the investigation. In accordance with international protocol, information about the investigation is provided only by investigating authorities in charge.

It is April; therefore, it is that time of year where the international aviation world flocks to Hamburg, Germany in order to see and discuss the latest and greatest developments in inflight entertainment, connectivity, cabin interiors and a plethora of other aviation related innovations. Not to mention the prestigious Crystal Cabin Awards, which will be announced on Tuesday 2 April for the leading innovations and concepts of the past 12 months. This year is particularly noteworthy as AIX is celebrating its 20th birthday.

IFExpress looks forward to seeing and hearing about your company’s latest technology developments over the coming week and if you need to reach out to us during the Expo please send an email to plwiseman@gmail.com

But now, lets get down to some of the highlights from the past week’s news and a few companies you should be sure to visit during AIX.


Astronics

Astronics will demonstrate several new technologies at this week’s AIX in Hamburg, Germany, in Stand 3B30. The new technologies bring together a set of power, connectivity, interiors, and other solutions that will help airlines and airframe manufacturers improve the passenger flight experience while providing cost and operational efficiencies.

Smart Sensing on the Aircraft: The company will demonstrate its pioneering Smart Aircraft System technology, which includes the innovative Intelligent Bin Solution, as well as additional features to detect the presence of passengers and other aircraft sensor data. This patented system uses Internet of Things (IoT) wireless technologies to detect and report in real time the status of various sensor data, such as remaining space available in overhead bins, passenger seat occupancy, and early detection of Lithium ion battery outgassing. “Our new Smart Aircraft System integrates hundreds of advanced sensors with our webCS wireless communication server to collect and present meaningful data to crew members on their portable electronic devices,” explains Jon Neal, President of Astronics Ballard Technology. “Crew members and gate agents can know exactly when to start checking bags and reduce boarding times. Additionally, they can understand when a seat is occupied and positioned for taxi takeoff and landing at a glance rather than a time-consuming walkthrough. There are a multitude of uses for this new system, which brings new data and insights into the hands of the crew in order to increase airline operational efficiency.” The Intelligent Bin Solution is shortlisted in the AIX Crystal Cabin Awards, and expected to start airline trials later this year. Learn more about Astronics Smart Aircraft Initiatives.

Astronics will also preview some initial concepts for next-generation passenger service units (PSUs) in the booth. Intended to generate feedback and discussion with conference attendees and customers, the exploratory demonstration units will include features including finish treatments, smart technology additions, customer interface, and other features. “The PSU is the unsung hero of the cabin environment, and we envision it can serve the passenger experience and the airline better than it does today,” said Dave Freund, President of Astronics PECO. “We are previewing these concepts for our customers so that as we go to develop next generation PSUs, we are working in partnership with them to meet their specific needs for safety, aesthetics, and technology. Astronics is also a pioneer in aircraft smart technology innovation, and we believe that some of the new features we can now offer will excite the industry.” See more about Astronics PSUs.

Finally, in the smart aircraft category, Astronics PGA will demonstrate its smart wireless handset, the GemOne, which is shortlisted for a Crystal Cabin Award. From this single device, premium jet passengers can operate IFE and cabin systems, order meals, make telephone calls, and more. See details on the Smart Wireless Handset.

Inflight Connectivity Innovations: Astronics will preview a variety of inflight connectivity innovations at the show including the new E-Series electronically steered array (ESA) antenna system, developed by Astronics AeroSat in partnership with Phasor. Available in three sizes, the E-Series will provide Ku-band connectivity and offer multi-beam capacity for GEO/HTS, MEO, and LEO satellite networks.  Ultra-low in profile, the E-Series supports the “make before break” requirement of non-geo networks. “We are creating some very exciting new technology with this product, and we think the new E-Series will provide seamless connectivity for both new and existing networks while providing a true, solid-state, active array antenna system. This provides a lot of advantages for airlines, network operators, and most importantly the customer and their inflight connectivity experience,” explained Matt Harrah, President of Astronics AeroSat.

For connectivity routing inside the cabin, Astronics CSC will bring its next-generation Summit Line products of inflight connectivity hardware. Attendees can expect to see new versions of the Encompass portable wireless IFE system as well as traditional servers, content loaders, personal control units, and wireless access points. “Our inflight connectivity system is the most widely adopted infrastructure in the industry today, and we continue to add innovative features, such as security enhancements like WPA3, 10Gb Ethernet, Bluetooth low-energy, and 802.11ax, all meant to increase speed and reliability in our already robust and successful product line,” said Michael Kuehn, President of Astronics CSC.

Previewing Li-Fi Applications for Aircraft: PDT, an Astronics Company, will demonstrate some new potential applications for the emerging technology of Li-Fi, in a collaboration with pureLiFi. Li-Fi leverages light to send information, in contrast to Wi-Fi, which uses radio waves. Proven capable of transferring data at an unprecedented several Gigabits per second in multiple channels, Li-Fi could eventually empower passengers to download an HD video in just a few seconds, or transfer data on and off the aircraft, for example.

“We’re building on the conversations we’ve had with customers over the past several months, and in addition to showing how Li-Fi can deliver passenger connectivity, we’ll be demonstrating the immense advantages available with an aircraft data link application,” said Mark Schwartz, Vice President of PDT, an Astronics Company. ”Come by the booth to see how aircraft data can be transferred, wirelessly, between terminals and aircraft in seconds.”

Powered Solutions: Keeping passengers’ electronic devices (PEDs) powered is even more important in today’s aircraft as more airlines depend on these devices to generate ancillary revenue through content delivery and Wi-Fi purchases. In support of this demand, Astronics will demonstrate a myriad of innovations including the recently introduced wireless charging module as well as their new High Efficiency EmPower USB Type-C PED charging system.

Astronics will also have its airframe power system, CorePower, on display in the booth. This system will feature a new 115VAC version of its recently introduced Electronic Circuit Breaker Unit,  which replaces conventional thermal mechanical circuit breakers and functions as both a breaker and a switch for controlling loads.

Innovation at the Core: Astronics brings a long history of innovation and the successful introduction of new technologies and products to market, including the EmPower passenger in-seat power technology that has had a profound impact on the passenger experience. The new technology explorations plus proven systems can provide a foundation for future aircraft manufacturers, airlines, IFE providers, and other industry participants to improve experiences for passengers while also improving cost and time efficiencies for aircraft operators.

“Astronics has broad expertise in many technologies that we are combining into integrated solutions,” said Mark Peabody, Executive Vice President of Astronics Corporation. “Our goal is to sit side-by-side with our customers in a collaborative way to find new ways to solve their challenges.”


Kros-Wise Aviation Group

Right now, many of us are getting ready to attend this week’s AIX Hamburg and one of the primary topics of the show will inevitably be connectivity, as it has been for the past 15+ years. However, if you are not an expert in telecommunications and satellite technology, you may well come away from your various interviews more perplexed by the various options and which offering would best suit your airline passengers needs and expectations.

At most airlines, the responsibility for IFC tends to be assigned to the team that is responsible for inflight entertainment equipment and content, supported by Engineering. But since the technologies for providing inflight connectivity are relatively new to the airline industry and are primarily based on telecommunications and satellite industry standards, it is not surprising that few airline organizations have the properly trained staff to do the time consuming and detailed analysis required to compare the available options. As a result, airlines can often become frustrated and/or confused when confronted with the myriad of sometimes conflicting data.

But it is of course very important that these analyses be accurate and complete, given the large capital and service costs associated with purchase, installation, certification, and operation of IFC systems. Capital, installation, and certification costs alone can sometimes approach $1 Million US dollars per aircraft.

As IFC systems improve over time and new applications become available, those systems are capable of serving an increasing variety of airline needs. In order for the airline to select an IFC solution which is best for them, the first step is to develop a detailed Requirements Document. This can be challenging since the capabilities of IFC systems are constantly changing, so it can sometimes be difficult for the airline to even know what to ask for, especially since every airline’s requirements are different.

Listed below are a few high-level examples of issues related to an airline’s specific requirements:

  • Satellite vs. ATG
  • Ku-band vs. Ka-band
  • GEO vs. LEO or MEO satellites
  • Satellite Earth Station (teleport) Locations
  • Geographical Coverage Requirements
  • Capacity and Throughput Metrics (CIR/MIR)
  • Data Speed and Variance, Latency, jitter, etc.
  • Supplier Product/Service Roadmap
  • System Flight Demonstrations
  • Cost of Aerodynamic Drag and Weight
  • ARINC Standard Compliance
  • ISP Service Provision
  • Social Media support
  • Live TV Capability
  • Data Security and Privacy
  • High Latitude Coverage Capability
  • Skew factor
  • Tail Blockage of Antenna
  • Atmospheric Attenuation
  • Software Update Process

And these are just the tip of the iceberg.

Realizing that airlines require assistance with the IFC selection process, Kros-Wise Aviation Group has assembled a team of highly experienced staff and developed a disciplined process which can cost effectively help the airline ensure that they make the best decisions. In September 2018 they launched a unique new service to help airlines make better and faster decisions on connectivity systems and service. This process is called Connectivity Assist. Utilization of this process can save airlines millions of dollars over the term of their IFC contracts.

Kros-Wise is a professional services and product development firm which was founded in 2004 and currently has approximately 150 full-time employees. The company headquarters is in San Diego, California. It is a Women-Owned Small Business (WOSB).

“Our new Connectivity Assist process provides a simple, fast, and cost-effective way for airlines to augment their expertise on a short-term basis and ensure that they obtain the maximum benefit from their substantial IFC investment,” says Lily Aragon, CEO of Kros-Wise. “We brought together the top experts in the IFC industry and worked hard to develop a process that ensures that the airline avoids any nasty ‘surprises,’ while allowing them to minimize expenditures and increase passenger satisfaction.”

Kros-Wise has extensive experience providing support to IT Programs for US Navy and other US Government Organizations, and to aviation and satellite equipment and service providers. The Kros-Wise team is highly experienced in IFE and Connectivity systems, service, installation design and support, and the associated FAA/CAA certification. Kros-Wise employs senior level staff who have extensive experience working with companies across the aviation and IFE-C industries. These companies include: Gogo, Inmarsat, Iridium, Panasonic Avionics, ViaSat, Virgin America, Boeing, Lockheed Martin, US Navy, and United Airlines.

Kros-Wise also provides the following types of services related to inflight entertainment, connectivity, cabin management systems, galleys, and aircraft interiors:

  • Inflight Connectivity Requirements Definition and Comparative Analysis
  • Aircraft Surveys
  • Aircraft Installation Design
  • Aircraft Certification
  • Aircraft Installation Project Management
  • Program Management
  • Flight Test Planning, Implementation and Support
    • Kros-Wise has an ATP and FAR Part 135 rated pilot on staff, with type ratings in B-737 and A320-series aircraft
  • Flight Manual Supplements
  • Aerodynamic Analysis and BirdStrike Substantiation
  • Flight Vibration & Buffet Substantiation
  • Supplier/Vendor Management
  • Systems Engineering
  • Aircraft ‘C’ and ‘D’ Check Management and Support
  • LRU and Component Design
  • Power Load Analysis
  • Proficiency in CATIA, Cadkey, Autocad and SolidWorks
  • Structural Substantiation
  • Fatigue & Damage Tolerance

Kros-Wise will be attending AIX Hamburg. You may get in contact with them via the following information:

Bill Peltola, VP Business Development – bill.peltola@kroswise.com – +64-21-861-954

Ken Larson, CTO – ken.larson@kroswise.com   Mobile +1-619-674-0098


Panasonic Avionics

Mark Jennings, Chief Operating Officer at Panasonic Avionics Corporation (Panasonic), commented on the acquisition of Newtec by ST Engineering’s subsidiary, Singapore Technologies Engineering (Europe) Ltd, stating, “This investment by ST Engineering is an important milestone for both Panasonic and its customers.” Jennings noted that, “We believe that the combined new business will speed time to market and accelerate the innovation cycles needed to best serve our inflight connectivity customers. In fact, Newtec’s bandwidth efficiency and Ultra High Throughput technologies with iDirect’s seamless global bandwidth and network management capabilities have the potential to be unrivalled in the market. Jennings continued, “Newtec’s modem has played a key role in our global Ku-band high throughput satellite service, and we have an aggressive plan to upgrade all remaining and future aircraft to this technology. We have shared our future development plan with the combined ST Engineering team, and they are ready to meet that schedule. Panasonic Avionics has over 3,600 aircraft committed to its global high throughput satellite service. Today, there are over 2,000 aircraft connected to its Ku-band network. More than 780 aircraft are currently using the Newtec modem, and the company expects to have all currently equipped aircraft upgraded to this technology by the end of 2019.


Mythopoeia

Mythopoeia is delighted to announce that after a successful implementation of Business Class that it has just completed an installation of Air Cloud for Air Greenland economy class cabin. Mythopoeia is again partnering with SR Technics in Zurich to complete the overall delivery of the system from Seat modification, STC package and Installation. Air Cloud is a low-cost wireless seat back IFE display system. The systems comprise the very latest wireless standards delivering content to the displays. Files are stored locally at the display making the system fully redundant and offering no interruptions to the passengers viewing experience. The Economy class cabin features 18” monitors mounted on bulkheads to display Moving map, company promotional info and safety videos. Air Greenland worked with Mythopoeia to develop a Graphic User Interface that reflects the unique identity and brand of the Airline. Katja Vahl, Sales and Marketing manager worked closely with the team to implement a unique theme including northern lights, Mother of the sea and the flying Angakkoq known as the shaman in the old days. These wonders, myths and characters played a vital part in the daily life of the ancient Greenlanders, who learnt moral code through oral traditions. Today, they are part of the social fabric that ties Greenlandic people together. – The integration has delivered a unique, customised and tailored experience for our customers, said Katja. 2.1 amps of USB power is provided at each display to allow Air Greenland’s customers to charge their PED devices and the system has a fully integrated PSS functionality for reading light and attendant call. Air Cloud displays feature the very latest quad core processing technology. Air Cloud offers a wide range of software features from revenue generating applications, apps as well as Hollywood Movie Content.

On another note, Mythopoeia wins tender with Rossiya Airlines to replace Passenger Service Systems (PSS) for 8 X B747 aircraft. Mythopoeia’s solution provides full integration with both ACESS and CSS platforms. A challenge facing operators when transitioning/upgrading wide body aircraft is the need to control the “reading light” and “attendant call” PSS functions delivered by the existing IFE system. The traditional solution requires installation of a dedicated PSS replacement that requires seat and CAM modification at significant cost and no quality of service enhancement. The PSS system provides a unique off seat solution making it convenient to install. Mythopoeia is again partnering with SR Technics to deliver a complete turnkey solution to include STC package & seat modification. 2.1 amps of USB power is provided at each display to allow customers to charge their PED devices. The overall combination of the right product and ease of integration makes it very interesting product and we are happy to cooperate with MHL for this project.


Airbus

  • AIX: Airbus showcases its latest cabin innovations at this year’s Aircraft Interiors Expo in Hamburg, Germany – the world’s largest event dedicated to the aircraft interiors industry, in-flight entertainment, connectivity and passenger services. At the Airbus stand this year (Hall B5, Stand 5A20), Airbus will display the latest full-scale Airspace cabin mock-ups for the A320 – including its new overhead Airspace XL Bins and full-flat seats for long range comfort; and an A220 cabin mock-up with both business and economy seats – demonstrating how this aircraft offers the leading cabin experience in any small single-aisle aircraft. Moreover, the booth will also feature the ‘Day & Night’ premium concept for the A350 XWB; and there will also be an A320 Upgrade Services mock-up. Virtual Reality Gears will allow visitors to experience all aircraft cabins. Airbus is also leading the field with new innovations in the cabin, notably with our IoT-enabling “Connected Experience”, creating a cabin ecosystem which seamlessly connects cabin elements to provide a personalized passenger experience. In addition, Airbus is providing a glimpse of the future flying experience with our new ‘Cabin Vision 2030’ – inspired by airlines, tech companies and start-ups. At the stand, visitors can also explore what’s new in terms of possible seat innovations for passengers’ comfort and airlines’ differentiation and efficiency. This year Airbus is proud to have been shortlisted twice in the prestigious Crystal Cabin Awards for the following achievements: The “Lower-Deck Passenger Experience Modules”, in cooperation with Safran; and also for the new “X-tend Seat” concept over-wing exit seat for single-aisle aircraft. The Crystal Cabin Awards ceremony is held on the evening of Tuesday 2nd where the winners will be revealed.
  • AIRBUS/EU Counter Measures: Airbus welcomes the report of the WTO Appellate Body, which confirms that the United States failed to withdraw the subsidies granted by federal, state and local authorities to Boeing, and to remove the harm those subsidies caused to Airbus.
    The Appellate Body has rejected every single United States argument whereas it has taken all EU legal points on board. In addition, the WTO highest court has also qualified a number of additional US federal and state programs as illegal subsidies, and even, as prohibited subsidies as in the case of the Foreign Sales Corporation scheme (FSC), a major win for the EU. The report requests that further compliance steps are necessary from the United States and Boeing. Failure to do so will provide the European Union the possibility to seek countermeasures on imports of US products. Airbus General Counsel John Harrison stated: “This is a clear victory for the EU and Airbus. It vindicates our position that Boeing, while pointing fingers at Airbus, has not taken any action to comply with its WTO obligations, contrary to Airbus and the EU. With this damaging report, continuing to deny they receive massive illegal subsidies from the United States government is no longer an option. Stated differently, absent settlement, the US will pay – in perpetuity – billions in annual sanctions driven by every single flying Boeing program, while the EU would face, in the worst case, only minor issues.
    He added: “We hope that these findings will prompt the United States and Boeing to move forward constructively in this long-standing dispute and join us in working towards a fair-trade environment. In the absence of a constructive approach, the EU now has a very strong legal case to move forward to countermeasures.” Airbus thanks the European Commission and the governments of France, Germany, the United Kingdom and Spain for their continuous support throughout the long dispute process. Their longstanding efforts to restore a fair level playing field are now clearly showing results.
  • Evelop Airlines, the Spanish carrier of Barceló Group’s Ávoris travel division, has taken delivery of its first of two A350 XWBs, the world’s most modern and eco-efficient aircraft family. The second aircraft will be delivered in 2020. The A350-900, on lease from Air Lease Corporation, will be based at Madrid Barajas – Adolfo Suárez airport and deployed on long-haul routes to Caribbean destinations. It features a high comfort single class configuration with 432 seats. Passengers will enjoy more personal space, the quietest cabin of any twin-aisle aircraft and the latest generation cabin products, including individual onboard in-flight entertainment.
  • A biometric, single-enrollment identification streamlines the passenger’s outbound and return journey at multiple airports
  • SelfPass will be on display at this week’s Passenger Terminal EXPO

Annapolis, Maryland | March 27, 2019– Passengers traveling through England’s Bristol Airport and Ireland’s Dublin Airport can look forward to a new streamlined journey with Collins Aerospace’s SelfPass biometric solution. The solution, now being trialed at Bristol Airport and Dublin Airport, is believed to be the first biometric solution that enables passengers to use a single enrollment in multiple countries. SelfPass will be available for demonstration at the Passenger Terminal EXPO in London, England this week in Collins Aerospace’s booth — number 6030.

Passengers are already taking advantage of a streamlined journey at Bristol Airport with multiple biometric checkpoints, making the process easier from the time they check-in for their flight to the time they board. When SelfPass launches in Dublin next month, passengers will be the first to take advantage of the multi-country solution.

“Dublin and Bristol Airports are changing the way passengers travel and making the process easier and more efficient. For example, it takes less than one second to capture and process a passenger’s facial image and eliminates the need to repeatedly present travel documents,” said Christopher Forrest, vice president of Global Airport Systems for Collins Aerospace. “We see this as another leap forward for our biometric technology to play a key role in making the connected aviation ecosystem a reality.”

At Bristol, the new trial will biometrically enable multiple touchpoints, including:

  • Check-in
  • Self-bag drop
  • Security
  • Boarding gates

The initial trial will be extended to include:

  • Website and mobile enrollment
  • Lounge access

“The passenger growth at Bristol Airport is increasing, and we are looking at using technology like the Collins Aerospace biometric solution set to help make our airport a high-quality experience for our customers,” said Graeme Gamble, chief operating officer for Bristol Airport. “The cooperation of Collins and the Bristol Airport team is making Bristol a leader in Airport innovation and customer service.”

“We are really pleased to be an early adopter of this new technology designed to further enhance the experience for both our passengers and our airline customers at Dublin Airport,” said Frances O’Brien, vice president of PMO for daa. “We are delighted with the progress of the trial so far and look forward to extending the offering to a wider audience, including those travelling to the U.S. in the coming months.”

It’s that time of year again! From 02 to 04 April, the Aircraft Interiors Expo 2019 is being held in Hamburg // Crystal Cabin Award ceremony on 2 April

Hamburg, Germany | March 28, 2019– For the international aviation industry, it is one of THE high- lights in the annual calendar: the Aircraft Interiors Expo in Hamburg, the leading global trade show for everything to do with aircraft cabins, passenger experience and on- board products. And in 2019, the event is celebrating its 20th birthday. Thousands of airline managers, manufacturers, suppliers and journalists from all over the world will gather in the German city from 02 to 04 April, to view and discuss the latest trends in aircraft seats and in-flight entertainment at more than 500 stands. The absolute vanguard amongst the innovative concepts this year will be crowned by an international expert jury on the evening of 2 April at the Crystal Cabin Awards, an initiative of Hamburg Aviation.

Hamburg’s First Mayor to visit the Aircraft Interiors Expo for the first time

This year, Hamburg’s First Mayor, Dr Peter Tschentscher, will be visiting the Aircraft Interiors Expo for the first time. During a tour of the event on the morning of Wednes- day 3 April, he will get an overview of Hamburg’s participants in the world’s biggest aircraft interiors show. The northern German metropolitan region is considered the world’s most important site for this rapidly growing segment. It is not just major corporations such as Airbus and Lufthansa Technik that have concentrated their world- wide activities in the field here. Dozens of suppliers of all sizes, research institutions, such as the ZAL Center of Applied Aeronautical Research and, on the university side, the Hamburg University of Applied Sciences have a focus on aircraft interiors here.

Hamburg’s First Mayor, Dr Peter Tschentscher, comments: “The final assembly and delivery of one in every six airliners worldwide takes place in Hamburg. More than 40,000 highly qualified specialists work in the civil aviation industry in Hamburg. Some 3,000 of them are in the field of cabin development. The Aircraft Interiors Expo underlines our status as an important location for this field. The Customer Definition Center at Airbus has contributed to this development by allowing the airlines to tailor their cabins with the latest technology. And the ZAL Center of Applied Aeronautical Research also plays a role with innovative developments that optimise cabins and associated technologies.”

Boom industry: the growing importance of aircraft interiors

Worldwide, air transport is growing rapidly, and already, around the globe, more than 120,000 flights take off every day, carrying over 10 million passengers. The atmos- phere and services on board are increasingly serving the role of a “business card” for airlines, especially in the premium segment. At the same time, every square centimeter of space is precious. If the aircraft cabin were an apartment, the monthly rental would equate to some 1,400 euros per square meter. Just how to increase passenger comfort in a tightly packed Economy cabin therefore continues to be one of the most important areas for products at the show.

Crystal Cabin Award crowns the best concepts of the year

The leading international innovations and concepts this year will be selected at the Crystal Cabin Awards, to be presented in eight categories at a formal ceremony in the Great Stock Exchange Hall of the Hamburg Chamber of Commerce, on the evening of 2 April. The independent industry prize, an initiative of Hamburg Aviation, is one of the most coveted honours in the aviation industry for airlines, manufacturers, suppliers and universities alike, and it is closely watched by media from all over the world. The guest list for the evening event this year is full of famous names, too. Alongside political heavyweights such as Hamburg’s First Mayor, Dr Peter Tschentscher and the Coordinator of Aerospace Policy for the Federal German Government, Thomas Jarzombek, there are also several CEOs from the aviation industry,y along with top stars such as model Toni Garrn and Emirates President Sir Tim Clark. On Wednesday 3 April, at 2:30 p.m., all victors will be at the Aircraft Interiors Expo in person to present their concepts in the Cabin Space LIVE Auditorium on the 1st floor of Hall B4. Throughout the Expo, the Crystal Cabin Award Gallery is located here, displaying all of this year’s finalists.

Strong Hamburg presence amongst the exhibitors

The Aircraft Interiors Expo may be highly international, but Hamburg is all the more present. At its stand in Hall B5 (5A20), Airbus is focusing on matters including long-haul comfort, using the A320 range of aircraft as an example. A major portion of the final assembly for these best-selling aircraft takes place in Hamburg. The A320 family was conceived as a short and medium-haul airliner. However, the new A321LR (“Long Range”) version can serve lower-volume long-haul routes without passengers having to sacrifice comfort. The Airbus Airspace cabin concept incorporates additional elements to improve well-being on board, for example with customised lighting scenarios and more spatial depth.

The Aircraft Interiors Expo is an important event for Lufthansa Technik (Hall B6, 6B80), too. The company, headquartered in Hamburg, now provides maintenance support for 20 percent of the world’s airliners, giving it plenty of experience of where there is room for improvement in the cabin. Examples include the galley area, where flight attendants regularly get chilled feet and colds because of the unheated floors, or the lack of USB ports for passengers to charge their smartphones in flight. The Lufthansa subsidiary has solutions for both of these concerns.

Amongst this year’s biggest exhibitors, once again, is Diehl Aviation, a supplier active in the Hamburg market (Hall B7, 7D20). Alongside a walk-through cabin model that brings innovative lighting scenarios and digital assistant systems to life, Diehl’s booth is focused on the essential matter of water on board. A retrofit antibacterial filter for the lavatory, the UV-LED Water Disinfection Unit, uses ultraviolet light to ensure that for the first time, passengers can safely drink tap water.

Krueger Aviation and zweigrad Design present a complete re-invention of the on- board lavatory in their multicultural aircraft toilet. The re-thought lavatory can be used in a sitting position or, in line with Asian cultures, squatting. The diverse utility of the room is completed with a seating area for getting changed prior to landing and a large baby changing table with animated figures. (Hall B6, Stand 6B70). Pretty much right next door, but with a very different focus, Airbus partner Altran will for the first time be demonstrating its Printed Electrics technology that won a Crystal Cabin Award in 2018, with live printing of electronic wiring for the cabin. Hamburg companies Silver-Atena and jetlite are presenting the jetlite Controller in Hall B1 (1A58). The device uses scientific algorithms and current flight data to calculate the optimal lighting scenario for the cabin. This has been proven to reduce the sense of jetlag.

The first point of contact for all Hamburg businesses and organisations this year is once again the Hamburg Aviation stand in Hall B6, 6B90, a shared presence with the ZAL Center of Applied Aeronautical Research. This is part of the “Hanse Pavilion”, the largest joint stand at the Aircraft Interiors Expo, organised by the Hanse-Aerospace supplier association. The Hamburg Aviation cluster is also politically active and will be holding a reception during the trade fair for a delegation of Canadian aerospace representatives, including the Minister of Economy for Québec, Pierre Fitzgibbon. The delegation is spend- ing the entire week in northern Germany.

Aircraft Interiors Expo celebrates its 20th birthday

The Aircraft Interiors Expo, organised by Reed Exhibitions, is celebrating its 20th birthday in 2019. It has become part of the larger Passenger Experience Week, which begins on Monday 1 April with the Passenger Experience Conference (PEC) and continues with “AIX” and two other parallel trade shows, the World Travel Catering & Onboard Services Expo (WTCE) and Passenger Technology Solutions (PTS). All these events are taking place at at the Hamburg Messe trade fair site.

 

Here is a letter addressed to Airline Executives from the United States Senate concerning airplane seat cameras. Check it out.

With much going on this week we would like to get started with our IFExpress BUZZ message and give you a little background on why it is in this week’s issue.

Firstly, we were contacted about the new secure content streaming technology implemented by IdeaNova, and we are certain you will hear a lot about them and their new technology in the future. We will delve in this further in a future issue this soon in IFExpress, but we wanted you to meet their CEO, Juraj Siska. In discussing the IdeaNova technology, Juraj told us that it used a new and special “Hardware Secured” server noted Juraj:” ‘Hardware secured’ server means that DRM cryptographic operations and certain security functions are executed in special hardware, which is separate from the main processing unit, making it harder to compromise and almost impossible to replicate for malicious purposes. This is unlike traditional software implementations where software is much easier to copy.”

We will have more on this content security technology in an upcoming issue; however, we should mention that Rich Salter is now an independent consultant and is advising IdeaNova. It is also worth noting that the APEX Technology Committee has a Working Group co-chaired by Phil Watson (Panasonic) and Juraj Siska (IdeaNova) that has created a draft of APEX 0415 version 2 that adds security provisions for premium content.

However, as we previously stated, we will cover more on this new content security in a forthcoming issue.

Now, let’s get on with the news from the past 7 days:


AEROMOBILE
Inflight mobile connectivity provider AeroMobile announced the addition of TAP Air Portugal to its connected fleet. TAP Air Portugal’s first connected Airbus A330-900neo entered into service in December 2018. This launch marks an exciting time for TAP Air Portugal, which is the first airline in the world to operate the next generation A330-900neo aircraft. The onboard AeroMobile service allows TAP Air Portugal passengers in all cabin classes to use their mobile devices to send and receive SMS, catch up with emails and browse the internet from 20,000 feet. Following the successful launch of its first aircraft with inflight mobile connectivity, TAP Air Portugal will add an additional 37 aircraft over the next year, reaching a total of 71 aircraft by 2025. The A330-900neo fleet with inflight mobile connectivity will be deployed on services to Sao Paulo, with four other Brazil destinations launching across 2019. And just in case you didn’t remember, AeroMobile is a subsidiary of Panasonic Avionics!


ASTRONICS
Astronics Corporation announced that its wholly owned subsidiary, Astronics PECO, was awarded a multi-year contract extension to provide custom manufactured interior and structural components to Boeing for multiple aircraft platforms.

Under the contract extension, Astronics PECO will continue to provide its innovative passenger service units (PSUs), fuel tank access doors and environmental control system components, among other parts. The products will serve on a variety of Boeing aircraft, including Boeing 737, 747, 767, 777 and KC-46 models.


THALES

  • Aireon and Thales, through this agreement, look at ways to improve aviation efficiency by globally leveraging the space-based Automatic Dependent Surveillance – Broadcast (ADS-B) service. Aireon and Thales will collaborate and utilize live space-based aircraft positioning data via the Thales TopSky-ATC system as well as the Thales aviation data platform, ECOSystem. Aieron will go live in weeks, providing global air traffic surveillance coverage via satellites. It is supported by the leading Air Navigation Service Providers (ANSPs) around the world
  • Thales and Gemalto announced that they have received Regulatory Clearance for US antitrust approval, as the Stipulation and Order related to their agreement with the United States Department of Justice, which was announced on 1 March 2019, has been entered by the court.

SITAONAIR
SITAONAIR successfully expanded the operational capacity of air traffic service (ATS) datalink across Brazil’s airports, in a crucial step towards modernizing air traffic control operations in the country as air traffic continues to rise. The development of the service follows SITAONAIR’s instrumental work with Brazil’s Department of Airspace Control (DECEA), as part of the wider Brazilian Air Navigation Modernization SIRIUS program to advance ATS Datalink services. The deployment of services for The Commission for the Implementation of the Airspace Control System (CISCEA) to 24 control towers across Brazil began in June 2016, ahead of the Olympic Games in Rio de Janeiro. Since then, the initiative, in partnership with SITAONAIR’s specialist air traffic control partners Saipher and ATC Systems has continued to evolve, increasing safety, sustainability and operational efficiency. As a result, DECEA has seen an increase in aircraft opting to access voice and datalink ATIS (D-ATIS) as well as DCL (Datalink Departure Clearance Service) information in a more digital, convenient and secure manner, with approximately 250 departure clearances issued a day and 20,000 D-ATIS requests a month from the country’s major airports. SITAONAIR’s most recent infrastructure development in 2018 includes establishing services at two additional airports, Rio de Janeiro’s Santos Dumont and São Paulo’s Campinas, bringing the total number of fully-equipped control towers to 26.


AIRBUS
Wizz Air, the largest Central and Eastern European low cost carrier, took delivery of its first of 184 A321neo aircraft on order at an event in Hamburg, with József Váradi, CEO Wizz Air and Christian Scherer, Airbus Chief Commercial Officer. The new generation aircraft is powered by two Pratt & Whitney GTF engines and features the widest single aisle cabin with 239 seats in a single class configuration and offers operators maximum flexibility, fuel efficiency and low operating costs. Wizz Air is an all Airbus operator, with more than 100 A320 Family aircraft operating all around Europe with 261 more to be delivered. With 184 of the larger A321neo aircraft on order, Wizz Air is the largest Airbus customer worldwide of the type.


BOEING

Boeing completed the acquisition of ForeFlight, a provider of innovative mobile and web-based aviation applications. ForeFlight partnered with Boeing over the past two years to bring aviators Jeppesen’s aeronautical data and charts through ForeFlight’s popular mobile platforms. Now, the teams will integrate talent and offerings to bring innovative, expanded digital solutions to all segments of the aviation industry. The acquisition of ForeFlight aligns with Boeing’s growth strategy of complementing organic investments with targeted, strategic investments that position the company for long-term growth. Headquartered in Houston, Texas, ForeFlight has approximately 180 employees.

EDITOR’S NOTE: With the second recent B737 MAX-8, belonging to Ethiopian airlines, crash many passengers are getting nervous. While no connection to the issues with the first crash (Lion Air) have been proven, potential MAX 8 flyers are concerned. Since the US FAA notes that there are 387 B737 MAX jets flying (operated by 59 airlines) this could have a significant impact. The wonderful folks at the Seattle Times News Service have provided a number of good articles on the plane and you can read and link to them all here: Worried travelers seek answers about the 737 MAX 8. Here is what passengers should know. | The Seattle Times IFExpress notes that Boeing has developed a flight control enhancement: “For the past several months and in the aftermath of Lion Air Flight 610, Boeing has been developing a flight control software enhancement for the 737 MAX, designed to make an already safe aircraft even safer. This includes updates to the Maneuvering Characteristics Augmentation System (MCAS) flight control law, pilot displays, operation manuals and crew training. The enhanced flight control law incorporates angle of attack (AOA) inputs, limits stabilizer trim commands in response to an erroneous angle of attack reading, and provides a limit to the stabilizer command in order to retain elevator authority.” Further they state: “Boeing has been working closely with the Federal Aviation Administration (FAA) on development, planning and certification of the software enhancement, and it will be deployed across the 737 MAX fleet in the coming weeks. The update also incorporates feedback received from our customers.”


OTHER NEWS

ASTRONICS
Astronics Corporation announced that it will preview its next-generation SATCOM connectivity solutions at the Aircraft Interiors Show (AIX) in Hamburg, Germany, from April 2-4, 2019. Developed by Astronics AeroSat, in conjunction with partner Phasor, the new SATCOM inflight connectivity antennas feature electronically steered array (ESA) technology that will deliver unprecedented connection reliability for aircraft. Available in three configurations and with an ultra-low profile, the E-Series will provide Ku- and Ku-HTS connectivity for today’s geostationary Earth orbit (GEO) networks, as well as tomorrow’s medium Earth orbit (MEO) and low Earth orbit (LEO) networks. The system also will offer dual-beam capability, enabling it to support the future “make before break” requirement of non-GEO networks from a single array, or the ability to communicate with two independent GEOs or a LEO & GEO network simultaneously.


GOGO
Gogo and long-time partner, Alaska Airlines, launched Gogo 2Ku high-speed connectivity and Gogo Vision wireless IFE on an A321neo featuring the airline’s redesigned cabin interior. Gogo notes that 2Ku is the industry’s leading high-speed satellite inflight connectivity solution and delivers an internet experience comparable to what guests have on the ground, including the ability to stream video from the most popular streaming video services. 2Ku also has global coverage, which means guests onboard Alaska aircraft will have service from gate-to-gate nearly everywhere they fly, including to popular destinations like Mexico and Costa Rica, and over the ocean to Hawaii, where connectivity was not previously available.

Alaska’s cabin experience is designed around the modern traveler, and two other Gogo products feature prominently within the airline’s experience – Gogo Messaging Pass and Gogo Vision. Alaska and Gogo innovated together to bring Messaging Pass free to the airline’s guests in 2017 – a first in the inflight connectivity space. Messaging Pass allows Alaska’s guests to send greetings from 35,000 feet using iMessage, WhatsApp and Facebook Messenger. The airline offers over 500 free movie titles to its guests on nearly every aircraft outfitted with Gogo Vision, Gogo’s industry-leading wireless entertainment system. Alaska will have satellite Wi-Fi powered by 2Ku available to guests on most of its Boeing and Airbus mainline fleet by the end of 2020.


THALES
The company stated that they have exceeded all 2018 objectives:

  • Order intake: €16.0 billion, up 7% (+9% on an organic basis)
  • Sales: €15.86 billion, up 4.1% (+5.3% on an organic basis)
  • EBIT : €1,685 million, up 23% (+25% on an organic basis)
    Adjusted net income, Group share3: €1,178 million, up 40%
    Consolidated net income, Group share: €982 million, up 44%
    Free operating cash flow3: €811 million, 69% of adjusted net income. Dividend up 19% to €2.08.
  • Finalization of the acquisition of Gemalto expected in March 2019
    2019 objectives: organic sales growth between 3% and 4%
    EBIT between €1,780 million and €1,800 million

As announced by the United States Department of Justice (“DoJ”), Thales and Gemalto confirm that they have reached an agreement with the Antitrust Division of the DoJ that will allow the companies to proceed with the Offer. Consistent with commitments already made to the European Commission and other regulatory authorities, the agreement requires the divestiture of Thales’s general purpose hardware security modules (GP HSM) business. The agreement with the DoJ remains subject to court approval. Thales and Gemalto expect to close the Offer in March 2019.

Hiring:  Since 2016, Thales has hired 5,000 to 6,000 people a year. And in 2019, the company’s recruitment drive continues apace, with 5,500 new jobs created worldwide, including 2,500 in France.

Telstra:  Thales and Telstra combine their expertise with a view to building a robust, safe and secure ecosystem that will enable the management of low altitude airspace for manned and unmanned aerial vehicles (UAVs). Thales and Telstra have jointly prototyped a data and communication solution to prepare the way for the integration of manned and unmanned traffic in Australian skies.

The massive increase in commercial UAVs, commonly known as drones, will require a totally new way to manage airspace. Digital technology brings opportunities to manage the complexity of integrating drones in our airspace to enable safe access for their users. Thales, the global leader in air traffic management and Telstra, Australia’s best mobile network provider, have combined their expertise with a view to building a robust, safe and secure ecosystem to manage low altitude airspace for manned and unmanned vehicles, such as helicopters, drones and autonomous flying taxis


IMMFLY
After collaborations with leading airlines including easyJet, IAG’s Iberia Express, Pegasus, Sun Express and many others, Immfly is expanding its operations into Asia. Immfly’s digital services platform enables airlines to maximize revenues and efficiencies while also enabling their customers to enjoy a best in class IFE system.

Immfly’s connected digital services focus on facilitating operational processes to reduce airline costs with digital services that simplify and accelerate tasks. At the same time, the company has successfully delivered platforms with tool kits which optimize ancillary revenue opportunities. Immfly’s IFE enables passengers to use their own smart personal devices instead of heavy, costly seat back systems, to enjoy premium curated content and services. Immfly’s technology is available for all aircraft, irrespective of the airline’s investment in on board internet connectivity. As the service does not rely on an external internet connection, airline customers can enjoy the fastest onboard streaming speeds at consistently excellent quality. Dynamic content management is paired with unique tools to benefit airlines with enhanced passenger experience, smarter operations, and potent new revenue streams.


AIRBUS

  • In order to meet the high market demand for cadet pilot training in Europe – 94,000 new pilots over the next 20 years* – Airbus has decided to open its own flight academy and extend its training services offering by adding ‘ab-initio’ to its portfolio. Leveraging cross-divisional synergies, the Airbus Flight Academy Europe, based in Angoulême, France, will use Airbus standardized instructors to deliver the ab-initio Pilot Cadet Training program approved by EASA at the end of 2018, complementing the intermediate and advanced training phases that are already available and provided in the existing training network on 17 sites worldwide. The Airbus Flight Academy Europe aims to train up-to 200 pilot cadets annually. Using a modern fleet of both single and multi-engine aircraft equipped with full digital cockpit technology as well as the latest flight simulators, the training program will equip students with the skills and mind-set required to become “operationally-ready pilots” focusing on the all-important development of key pilot technical and behavioral competencies.
    The Airbus Pilot Cadet Training Program is open to high school graduates over 18 years old worldwide. Candidates will undergo online and on-site screening tests before being eligible for training which will include 750 hours of ground school, plus 200 hours of flight training.
  • AIRBUS was selected by SriLankan and GoAir to provide Skywise Core open data management/analysis platform for 30 A320s/A330s and 50 A320s respectively.

BOEING

  • Boeing and International Airlines Group (IAG), the parent company of British Airways, announced the airline has committed to purchasing up to 42 777X airplanes, including 18 orders and 24 options. The airline joins a group of leading carriers that have selected the new 777-9, which will debut next month as the largest and most efficient twin-engine passenger jet in the world.
    The commitment, valued at up to $18.6 billion at list prices, will be reflected on Boeing’s Orders and Deliveries website once it is finalized. British Airways has been modernizing its fleet – one of the largest in the airline industry – to more efficiently serve its extensive global route network. In recent years, the airline has introduced the super-efficient 787 Dreamliner family to replace its medium-sized widebody jets. The new 777-9 will replace British Airways’ larger widebody airplanes, mainly the four-engine 747 jumbo jet.
    In ordering the 777-9, British Airways extends a long-running relationship with the popular 777 family. The airline is one of the largest 777 operators with a fleet of nearly 60 of the long-range jet. The airline last year committed to four more 777-300ER (Extended Range) jets via operating lease. The 777-9 is larger and has a slightly wider cabin than current 777s, which provides the ability to comfortably sit 400-425 passengers in a standard two-class cabin. Powered by 787 Dreamliner technologies, an all-new composite wing, and other enhancements, the 777-9 offers airlines 12 percent lower fuel consumption than competing airplanes. The 777-9 can also fly farther than its predecessors with a standard range of 7,600 nautical miles (14,075 kilometers). The 777X will also debut a redesigned cabin that incorporates popular 787 features and new technologies. Recently unveiled online, the 777X interior offers larger windows, a wider cabin, new lighting, while providing passengers with a smoother ride, better cabin altitude, humidity, and sound quality. The selection by IAG and British Airways puts the 777X at 358 orders and commitments from eight customers. Production of the 777X began in 2017, with first flight planned for this year and first delivery expected in 2020.
  • Boeing and Vietjet confirmed that Vietnamese carrier has purchased 100 additional 737 MAX airplanes, taking their MAX order book to 200 jets. During a signing ceremony in Hanoi, United States President Donald Trump and Vietnamese Communist Party General Secretary and President Nguyen Phu Trong joined leaders of both companies to unveil the $12.7 billion order, according to list prices. The deal includes 20 MAX 8s and 80 of the new, larger MAX 10 variant, which will have the lowest seat-mile costs for a single-aisle airplane and be the most profitable jet in its market segment. The order was previously unidentified on Boeing’s Orders & Deliveries website. In ordering 80 MAX 10s, Vietjet becomes the largest Asian customer of the airplane type. The carrier plans to use the added capacity to meet growing demand across Vietnam, as well as to serve popular destinations throughout Asia. Vietjet placed its first order for 100 737 MAX airplanes in 2016, which set the mark for the largest commercial jet purchase in Vietnam’s aviation sector at the time. In addition to airplane purchases, Boeing will partner with Vietjet to enhance technical and engineering expertise, train pilots and technicians, and improve management capabilities at the airline and in Vietnam. The carrier also uses Boeing’s digital solutions to optimize its operations, including flight planning & Tech Log Book.
  • Boeing and Bamboo Airways confirmed an order for 10 787-9 Dreamliners valued at $3 billion according to list prices. The order for the super-efficient and longest-range member of the Dreamliner family was unveiled during a signing ceremony in Hanoi, witnessed by U.S. President Donald Trump and General Secretary and President of Vietnam Nguyen Phu Trong. This order was previously unidentified on Boeing’s Orders & Deliveries website. Bamboo Airways, a startup airline founded in 2017, began commercial operations in January, offering flights linking the capital of Hanoi and Ho Chi Minh City with cities in Vietnam. The airline plans on offering up to 40 domestic routes in 2019. Additionally, Bamboo is preparing to launch international service to Thailand, South Korea, Singapore, Japan, Taiwan and Australia, before broadening service to other destinations in Asia, Europe, and North America. The 787 Dreamliner family allows airlines to fly long ranges while reducing fuel costs by more than 20 percent compared to previous widebody jets. The Dreamliner’s superior efficiency and range have allowed airlines to open more than 210 new non-stops routes around the world since it entered service. At 63 meters (206 feet), the 787-9 can fly 290 passengers, in a typical two-class configuration, up to 7,635 nautical miles (14,140 kilometers). The airplane is 6 meters longer than the original Dreamliner and is capable of carrying more passengers and flying farther. The 787 Dreamliner is the fastest-selling widebody airplane in history with more than 1,400 orders from 75 customers since its launch. Nearly 800 Dreamliners have entered service around the world, helping airlines save 33 billion pounds of fuel. Bamboo Airways is wholly-owned by the FLC Group, a Vietnamese multi-industry company, focusing on aviation, real estate, resorts, farming, and golf.
  • The proposed strategic partnership between Boeing and Embraer was approved by Embraer’s shareholders during an Extraordinary General Shareholders’ Meeting held at the company’s headquarters in Brazil. At the special meeting, 96.8 percent of all valid votes cast were in favor of the transaction, with participation of approximately 67 percent of all outstanding shares. Shareholders approved the proposal that will establish a joint venture made up of the commercial aircraft and services operations of Embraer. Boeing will hold an 80 percent ownership stake in the new company, and Embraer will hold the remaining 20 percent. The transaction values 100 percent of Embraer’s commercial aircraft operations at $5.26 billion, and contemplates a value of $4.2 billion for Boeing’s 80 percent ownership stake in the joint venture. Embraer shareholders also agreed to a joint venture to promote and develop new markets for the multi-mission medium airlift KC-390. Under the terms of this proposed partnership, Embraer will own a 51 percent stake in the joint venture, with Boeing owning the remaining 49 percent. Boeing and Embraer announced in December 2018 that they had approved the terms for the joint ventures and the Brazilian government gave its approval in January 2019. Shortly thereafter, Embraer’s board of directors ratified its support for the deal and definitive transaction documents were signed. The closing of the transaction is now subject to obtaining regulatory approvals and the satisfaction of other customary closing conditions, which Boeing and Embraer hope to achieve by the end of 2019. Embraer will continue to operate the commercial aviation business and the KC-390 program independently until the closing of the transaction.
  • The Boeing Company board of directors has nominated Nikki Randhawa Haley to be elected as a director at the company’s annual meeting of shareholders on April 29. Haley is the former U.S. ambassador to the United Nations, the first female governor of South Carolina, and a three-term legislator in the South Carolina House of Representatives.

OTHER NEWS

 

This week in IFExpress we are covering a broad spectrum of IFEC and airframer topics. You can certainly tell that we, as an industry, are spooling up for AIX. Let’s get started on the road to Hamburg!


IFPL

IFPL, the innovative inflight peripheral specialist, will be demonstrating award-winning integrated peripherals solutions and power products at AIX Hamburg in April 2019, ranging from innovative USB Power Delivery solutions to integrated audio and USB technology. They have delivered over 2.5m products to date.

In case you didn’t know, IFPL is an award winning company specializing in the design and manufacture of passenger interface solutions to the global In-Flight Entertainment and Connectivity industry (IFEC). Founded 20 years ago by CEO Geoff Underwood, IFPL today enjoys the largest portfolio of proven IFEC products and services in its sector. As a proud and dedicated supplier of the world’s leading in-flight entertainment manufacturers and airlines, IFPL continues to inspire and enhance aircraft passenger experience by delivering innovative product design with proven reliability. IFPL is based on the Isle of Wight, just off the South Coast of England, in modern offices which house an award winning manufacturing facility that boasts extensive product design, R&D and manufacturing capabilities.

During AIX Hamburg they will be showcasing ‘Charge to Charge’, the smart way to monetize USB power. Powering passengers’ Personnel Electronic Devices (PEDs) is now an important requirement in support of the passenger experience.

With consumer devices increasingly adopting USB-C as standard, visitors can experience IFPL’s USB-C and USB-A units that provide high speed data and power for passengers’ portable devices. These units seamlessly integrate within the seat.

When you stop by their booth you will also be able to see the IFPL innovative integrated seat concept that supports the design language, aesthetics and ergonomics required for true IFE and seat integration.

Further, IFPL is leading the industry with its fresh approach to peripheral integration, with design and technology innovation and they have supplied over 2.5m innovative products to date. Be sure to see:

  • Innovative inductive charging solution – delivers wireless charging at the seat
  • MagSignal audio jack – solves the problem of broken headphone sockets for passengers and airlines
  • Charge To Charge: Is one of the latest IFPL solutions and is the smart way to monetize USB power
  • High Power and data USB-A outlet: In-service
  • 2020 USB-A outlet: This ‘line fit’ unit provides seamless integration within the seat while delivering an economic, ergonomic and aesthetic advantage over traditional outlets enhancing the passenger’s experience
  • Inductive charging unit: these units have been designed to enable seamless integration and deliver wireless charging at the seat. IFPL will show design concepts for seatback PED holders and trays that provide USB and/or inductive charging. Through working with leading seat vendors, IFPL will be demonstrating successful integration of inductive charge units within the seat
  • Latest audio jack technology: IFPL is the world-leader in audio jack technology, enhancing the customer experience while providing a total cost of ownership advantage to the airline. The audio jack is a critical component of any IFE system. Quality sound with high unit reliability and minimizing Customer Induced Damage (CID) is vital in maintaining passenger satisfaction.

IFPL has also developed proprietary technology and products that differentiate their audio solutions within the market. These include:

  • Long Life Range: Delivers a highly robust and reliable audio jack that minimize the effects of CID
  • Rapid Fit Range: Technology delivers a solution to allow rapid on wing maintenance
  • INCAM Range: The Integrated Noise Cancelling Audio Module cancels noise in the jack rather than the headset, reducing initial and replacement headset costs
  • Breakaway MagSignal Range: Patented MagSignal technology virtually eliminates CID

The IFPL booth is on stand 4B20 at Hamburg Messe, Germany, from Tue 02/04/2019 to Thur 04/04/2019.


ASTRONICS

Here are some highlights from their press release:
• Fourth quarter sales up 18.4% to $203 million; full year sales up 28.6% to $803 million
• Achieved record Aerospace segment sales in fourth quarter and full year 2018
• Record Aerospace backlog of $326 million at year-end
• Earnings per diluted share for 2018 of $1.41 compared with $0.58 in the prior year
• Strong cash flow from operations of $39.5 million for the quarter and $54.9 million in 2018


GOGO

Gogo, a global provider of broadband connectivity products and services for aviation, announced its financial results for the quarter ended December 31, 2018.

  • Q4 2018 consolidated revenue of $217.2 million, up 16% year over year, with a net loss of $59.7 million
  • Q4 2018 Adjusted EBITDA(1) of $19.4 million, leading to full-year 2018 Adjusted EBITDA of $71.2 million, exceeding the recently updated financial guidance
  • BA Segment Profit reached $35.6 million in Q4 2018, up 33% year over year
  • More than 1,000 2Ku aircraft at 14 global airlines as of December 31, 2018, with 109 2Ku aircraft placed online in Q4. 2Ku backlog of approximately 1,000 aircraft as of December 31, 2018(2)
  • Delivered excellent 2Ku performance with 98% availability in the month of December
  • Q4 2018 Cash Flow from Operating Activities of $9.6 million and Free Cash Flow of $2.3 million(1)
  • Projecting $100 million improvement in Free Cash Flow in 2019 versus 2018

THALES

A first-of-its-kind Engineering Competence Centre in India to focus on civil and defense activities, serving Thales’ global needs.

The Centre to significantly contribute to job creation and skill development in India; Thales seeks to hire 3000 people in next 3-5 years for this Centre.

Localization of R&D activities in India will enable a closer day to day work with our Indian Supply Chain Partners, which will favor the competitiveness of manufacturing in India.
Thales continues its development in India by today announcing the launch of its Global Engineering Competence Centre (ECC) in Bengaluru. The centre aims to accelerate innovation and digital transformation to serve the needs of both the Indian market, and the Group’s global objectives.


IMMFLY (see image above)

On February 20, 2019, Iberia Express surprised passengers on its Madrid-Copenhagen-Madrid flight with a showing of the Oscar-nominated film Bohemian Rhapsody via its free inflight entertainment Platform – Club Express Onboard – provided by Immfly.

In addition to being given headphones and support stands for their viewing devices, passengers were also provided with popcorn, making it a truly cinematic experience.

Bohemian Rhapsody, one of the favorites for the Oscars 2019 with 5 nominations, was the chosen film for this “blockbuster” flight in which passengers were gifted with headphones, disposable stands to support their viewing devices while they watched the film and tubs of popcorn.

This debut welcomed the blockbuster as one of the latest films available completely free of charge on ​Club Express Onboard, the inflight entertainment platform provided by Immfly. ​The platform’s Movie Channel offers a wide variety of premieres in multiple languages ​​including Spanish, English, and French.
The continual updating of the content on ​Club Express Onboard reflects the committed effort on the part of both companies to offer a service with a difference, a service which is ​highly valued by customers as ​reflected in the airline’s latest satisfaction surveys.​ ​A significant share of respondents (31.6%) gave the platform a top score (scoring the service an 8, 9 or 10 out of 10), and are considered “Platform Lovers.”
Paloma Cabañas, Head of Customer Experience and Inflight Services at Iberia Express said: ​”We strive to offer an exclusive travel experience to our passengers throughout the entire customer journey, and it is a proven fact that the Inflight entertainment platform provided by Immfly, is a key contributortooursuccess”.​

Cabañashighlighted,”Moreover,ourattractiveentertainmentofferis paired with very selective catering, both in tourist and business class”.

Julia Maruny, Head of Content at Immfly added: “​With this event, we wanted to offer passengers a truly unique and immersive experience so they could sit back, relax and enjoy the best cinema on board while flying to their destination.”


AIRBUS

  • Airbus inaugurates its Innovation Centre in China at an office opening ceremony in Shenzhen, China, one of the world’s leading innovation hotspots. Airbus China Innovation Centre has been operating since early 2018 and currently focuses on designing, testing, and certifying new technologies relating to five areas: Hardware Lab, Cabin Experience, Connectivity, Manufacturing Innovation and Urban Air Mobility. With its full operation, ACIC commits to identify the next big change to transform the aerospace sector while tapping into the local talent, technology and partner pool and will further enhance Airbus’ innovation capabilities to shape the future of flight. At the ceremony, Airbus also signs a Memorandum of Understanding with Shenzhen Municipal Commerce Bureau to exlplore Urban Air Mobility (UAM) solutions in Shenzhen. The two parties will cooperate closely on accelerating the R&D, application and industrialization of Urban Air Mobility (UAM) in Shenzhen. With extended regional partners, Airbus aims to further develop the local mobility ecosystem and promote the UAM solutions fitting the local transportation needs. As Airbus’ first innovation centre in Asia and second worldwide after A3 in Silicon Valley, Airbus China Innovation Centre’s mission is to fully leverage local advantages including talents, enterprises and ecosystem, combining it with Airbus expertise in aerospace, to identify, explore and accelerate breakthroughs in technologies, business models and new growth opportunities.
  • Air Vanuatu, the national flag carrier of the Pacific island nation of Vanuatu, signed a firm order with Airbus for four A220s (two A220-100s and two A220-300s). Air Vanuatu’s first ever order with Airbus makes it the launch customer of the A220 in the Pacific region. Based at Bauerfield International Airport in the capital Port Vila, Air Vanuatu operates to 26 domestic airports and internationally to Australia, New Zealand, Fiji and New Caledonia. It began services in 1987, and has played a vital role in establishing Vanuatu as a tourist and investment destination. Currently the airline operates a Boeing 737 and ATR 72 fleet. With an order book of over 530 aircraft to date, the A220 has all the credentials to win the lion’s share of the 100- to 150-seat aircraft market, estimated to represent at least 7,000 aircraft over the next 20 years.

OTHER NEWS

Paris, France | February 25, 2019– Interactive Mobility released at the Aviation Festival Asia a pioneering technology that makes using its portable W-IFE solution easier and safer for airlines.

Flymingo Box now includes automatic passenger announcement pause. This feature allows to pause the IFE streaming system for PA announcements without crew or pilot intervention.

This evolution, which uses a proprietary technology is available on any Flymingo box connected to the aircraft electrical network. This industry-first solution works by picking up signals from the passenger announcement system.

“This is a long awaited product feature. Airlines came to us because they wanted a fully automatized way to comply with passenger announcement regulations. Flymingo Box now enables our customers to address safety standards while offering streaming for up to 100 passengers” said Tanguy Morel, CEO at Interactive Mobility.

A crew-friendly service

This development highlights Flymingo’s expanded capability and the value of options for airlines striving to allow smooth usage for crew members whilst deploying a flexible IFE service.

“Flymingo is a hassle-free IFE solution which improves both passenger and crew experience on board” said Tanguy Morel.

Flymingo Box can be entirely monitored via a dedicated mobile application. Crew members can access a dashboard on their electronic device to oversee and control the service. The application allows for example flight attendants to view the Wi-Fi status, check the number of connected devices, and even receive orders.

Flymingo Crew Application is available on any electronic device, and has an Apple Watch version.

Flymingo Box : An Aircraft-Powered Device

Earlier in 2018, Interactive Mobility set up a partnership with a DOA partner to develop a new version of Flymingo Box as an aircraft-powered portable wireless solution, offering an option to connect to the aircraft power system.

This connected option for Flymingo Box, involves the bracing of the streaming unit in a certified cradle. Developed with Interactive Mobility’s engineering partner, which will be responsible for any required minor-mod certification and fitting of the combined cradle and power supply to Flymingo Box, the solution ensures the wireless device offers a solution that is cost-effective and flexible but that can also accommodate an airline’s appetite to ease operations significantly.

Interactive Mobility was selected to provide this new featured IFE equipment to four European airlines. Flymingo Box will be installed on thirty A320 and A321 aircrafts by mid 2019.

Interactive Mobility is attending the Aviation Festival in Singapore (27-28th Feb 2019) and will discuss these product developments at booth #B08.

This Hot Topic is about a new inflight network technology that the Galgus (galgus) folks are developing. The product is called Wireless Intrusion Detection System and it is a software that “watches” the Wi-Fi network in an airplane by checking for Rogue access points that a bad actor might bring aboard an airplane and transmit to unsuspecting passengers via their wireless reception on their computer. The definition of a rogue access points is as follows: Any Wi-Fi access point that is used on a network that is not authorized to do so – It is definitely under that airline network administrator – It routes user traffic thru its Access Point. Basically, the bad actor makes you think you are connected to the Wi-Fi system on an airplane. They do so by using their own equipment and software to basically trick you into thinking it is the airline “talking” to you – but you aren’t!
Security is the issue here in this week’s issue of IFExpress and we asked the folks at Galgus about their recent developments, specifically on the Wireless Intrusion Detection and they told us: “Security is seen as one of the most important problems today. In fact, wireless communication has inherent vulnerabilities as the signals share the electromagnetic spectrum.” They went on: “This year we will introduce the WIDS (Wireless Intrusion Detection System) and WIPS (Wireless Intrusion Protection System) features. As you can imagine, (the industry is) quite focused on aspects related to security around WiFi environments, an increasingly growing concern and to which we intend to add value with these new features.”
Next, let’s look into the problem a little bit and as you can see in the above illustration (today’s rectangle) a simple description of the problem. Galgus writes: “Security is seen as one of the most important problems. In fact, wireless communication has inherent vulnerabilities as the signals share the electromagnetic spectrum. For network owners and system integrators, ensuring the secrecy and privacy of communications is a major concern when operating a Wi-Fi network. Public networks with high user density, such as those present in convention centers, trains or airports, are the most vulnerable, as they are quite attractive for those who want to make malicious use of Wi-Fi. The most common attacks, such as RougeAP or man-in-the-middle, are very easy to carry out with free tools, and are the easiest to deceive unwary users.”
“A RougeAP is a wireless access point able to fake one of the legitimate AP’s on your network. It does so by either cloning the SSID announced by your teams, the MAC address of one of them (BNSSID), or even the beacon frames and the web applications used (especially critical with captive portals). These rogue AP’s are deployed instantly by people who want to use your users’ devices to connect to them, thus allowing access to sensitive data (from user login passwords, to credit cars).”
“In this context, Galgus has developed and patented Cognitive Hotspot(trademarked) Technology (CHT), an embedded software that is installed within AP’s of a wide range of manufacturers. CHT has modules to optimize the network, to reduce the energy consumption or to locate devices, but also has modules to mitigate the outbreak of security problems such as rogue AP’s.”
Galgus went on: “Security is seen as one of the most important problems today. In fact, wireless communication has inherent vulnerabilities as the signals share the electromagnetic spectrum. Further, security is on everyone’s minds. A concern which led Galgus to incorporate two new features in its technology: WIDS (Wireless Intrusion Detection System) and WIPS (Wireless Intrusion Protection System).
Next we asked about the system and any testing:
Q. Have you tested it on an airplane?
A: “We have run a pilot with a major Rail Operator in the US and another one in UK. Now this feature is available on the nMAP2 access point from VT Miltope to be tested and used in the Aviation industry. The aforementioned financing from the European Commission will be a turning point in the history of our company. It will help us to improve our products and it will allow us to carry out pilots in many complex environments. It will also allow us to get more directly involved in your own  projects.”
Q. Can you tell us and our readers why this is important?
A: “The European Commission recognizes Galgus as one of the most disruptive startups in the EU and supports our growth with EU funding. This is important because over 93% of the startups supported by the EU has been successful and therefore, this endorses Galgus technology with the EU seal of quality.”
Q. Will you have a demo of this in Hamburg?
A:”We will demo this in Hamburg this April.”
IFExpress also asked the folks at VT Miltope who carry Galgus products and they told us: ”VT Miltope is discussing this Galgus offering and how it might be incorporated into VT Miltope products along with RazorSecure solutions.”
So there you have it, Stay Tuned for this technology in Hamburg.

Mike Hettich Named CEO of Satellite Startup LeoStella

Smart satellite manufacturer LeoStella of Tukwila, Washington named the affable Mike Hettich as its new CEO. LeoStella is a joint venture company owned by Spaceflight Industries and Thales Alenia Space. Congratulations, Mike!


INMARSAT

Inmarsat, a leader in global mobile satellite communications, has been named winner of Inflight Middle East’s Connectivity Enablement Award for the second consecutive year. The prestigious accolade was announced in Dubai yesterday, after an independent panel of industry experts voted for Inmarsat’s GX Aviation as the inflight broadband solution of choice for airline passengers in the Middle East and beyond. GX Aviation is the world’s first and only global, high-speed inflight connectivity service delivered through a wholly-owned and operated network of high-throughput satellites. It enables airline passengers to seamlessly browse the internet, stream videos, check social media and more during flights, with a wi-fi experience comparable to mobile broadband on the ground. The ground-breaking service is currently being offered to passengers by a growing list of airlines across the world, including Qatar Airways, Singapore Airways, Norwegian, Air New Zealand, Avianca and Lufthansa Group. Global take-up shows no signs of slowing over the course of this year, with a healthy pipeline of aircraft due to be installed with the service. In addition to retaining Inflight Middle East’s ‘Connectivity Enablement’ Award, Inmarsat has been named ‘World’s Leading Inflight Internet Service Provider’ at the World Travel Awards for two consecutive years. These recent accolades are the latest in a series of industry recognitions for Inmarsat’s world-leading inflight Wi-Fi services in the last year.


SITAONAIR

Air Senegal selected SITAONAIR to deploy its best-in-class high-speed inflight connectivity (IFC) on its new-generation A330neo fleet – making Air Senegal the first airline on the African continent to activate GX Aviation passenger connectivity onboard.

With a growing demand for connectivity from Africa’s young population and a change in the overarching aviation landscape, Air Senegal’s new inflight connectivity offering comes at a crucial moment for economic growth. SITA Air Transport IT Insights figures show that 90% of the world’s airlines plan to have major wireless inflight connectivity programs in place for enhanced passenger experience by 2021, indicating a prominent shift towards global connectivity as standard. Senegal’s new flag carrier is ambitious to expand its footprint by connecting 2 million passengers on routes between Dakar and Paris, and drive innovation in the West African market. Air Senegal appointed SITAONAIR as the inflight connectivity service provider best-placed to support its goal by pioneering its connected passenger experience.

Under the deal, SITAONAIR is activating its market-leading Mobile ONAIR and Internet ONAIR inflight connectivity solutions – via Link ONAIR over Inmarsat’s GX Aviation network – across Air Senegal’s new A330neo. Following the launch of its first commercial flight in February 2019, passengers can now enjoy cutting-edge cabin connectivity across Air Senegal’s Business Class, Premium Economy and Economy offerings, on routes connecting West Africa with Europe. Further, with SITAONAIR’s Internet ONAIR solution over GX Aviation, Air Senegal passengers can access a personalized and seamless inflight connection, keeping them connected with their digital lives, business and loved ones as they fly. In another breakthrough deal for the African market, Mobile ONAIR will give passengers a seamless mobile connectivity experience, providing them with the opportunity to make calls and send texts from the air, just as they would on the ground.


AIRBUS

Emirates, following a review of its operations, and in light of developments in aircraft and engine technologies, Emirates is reducing its A380 orderbook from 162 to 123 aircraft (39 ). Emirates will take delivery of 14 further A380s over the next two years. As a consequence and given the lack of order backlog with other airlines, Airbus will cease deliveries of the A380 in 2021.

Emirates has also decided to continue growing with Airbus’ newest generation, flexible widebody aircraft, ordering 40 A330-900 and 30 A350-900 aircraft. Airbus will start discussions with its social partners in the next few weeks regarding the 3,000 to 3,500 positions potentially impacted over the next three years. However, the ongoing A320 ramp-up and the new widebody order from Emirates Airline will offer a significant number of internal mobility opportunities.


OTHER NEWS

Before we get started, we wanted to give a “tip-o-the-hat” to Jovita Toh at Encore Inflight (Hong Kong) who has developed the engaging orange shirted team of IFE content providers. They were highlighted in her Encore Expose web newsletter (Check it out here Encore Exposé – Feb19), and we wanted to take the opportunity to introduce them to you. We also wanted to highlight to our readers how successful their efforts are using their ‘teamwork’ approach, and perhaps, give you an idea of the value of working together. While not every industry content organization can (or will) use the same techniques, we suspect that the ‘team thinking’ and group planning can be of value, and obviously is, in Encore’s case. By the way, just so you know, Jovita is the lady in today’s rectangle holding a yellow arcade prize! As she notes in the website visual; “Team Spirit conquers all.” Armed with the excitement of a ‘Change In The Air’ theme, the encore team set off on a corporate retreat to be re-acquainted with each other, explore and discuss the mission of the company, and to have a bit of fun. As she notes: “Three nights in Shenzhen with a group of people that have come to be my family, they certainly were Notti Magiche (magical nights).” And yes, I now have an orange T-shirt too!

Now, lets get on with this week’s news.


SITAONAIR

Air Senegal selected SITAONAIR to deploy its best-in-class high-speed inflight connectivity (IFC) on its new-generation A330neo fleet – making Air Senegal the first airline on the African continent to activate GX Aviation passenger connectivity onboard.

With a growing demand for connectivity from Africa’s young population and a change in the overarching aviation landscape, Air Senegal’s new inflight connectivity offering comes at a crucial moment for economic growth. SITA Air Transport IT Insights figures show that 90% of the world’s airlines plan to have major wireless inflight connectivity programs in place for enhanced passenger experience by 2021, indicating a prominent shift towards global connectivity as standard. With SITAONAIR’s Internet ONAIR solution over GX Aviation, Air Senegal passengers can access a personalized and seamless inflight connection, keeping them connected with their digital lives, business and loved ones as they fly. In another breakthrough deal for the African market, Mobile ONAIR will give passengers a seamless mobile connectivity experience, providing them with the opportunity to make calls and send texts from the air, just as they would on the ground.


GOGO

Gogo Business Aviation announced that its most robust and highest-performing system – Gogo AVANCE L5 – has been installed and is now flying on 500 business jets. It took just 16 months to achieve the milestone from the date of the first installation – one of the fastest adoption rates of any inflight connectivity system for business aviation. With more than 770 systems shipped to date, AVANCE L5 is Gogo’s most-popular inflight connectivity system, delivering a 4G experience to a wide variety of business aircraft. From the time AVANCE L5 launched in the fourth quarter of 2017, nearly 55,000 flights have taken off with the system onboard. Gogo and its OEM partners and dealers have received certification for AVANCE L5 from the Federal Aviation Administration (FAA) across 79 aircraft models. The system is actively being installed at all MROs and aftermarket OEM service centers. The Gogo AVANCE L5 system connects to the Gogo Biz 4G network delivering faster speeds and enhanced network capacity enabling activities such as live streaming video and audio, video conferencing, on-demand movies, faster web browsing, personal smartphone use, real-time data for cockpit apps, and remote diagnostics and support while in flight. Early in 2018 Gogo launched AVANCE L3, a system that delivers the benefits of the Gogo AVANCE platform to passengers and flight departments in a lightweight, smaller form factor compared to L5. AVANCE L3, which currently has nearly 170 systems installed, allows users to customize their inflight experience based on their unique needs and can be installed on business aircraft of all types and sizes, but is an ideal solution for smaller aircraft including turboprops and light jets.

In total, at the end of the third quarter 2018, Gogo Business Aviation reported 5,019 aircraft flying with its air-to-ground (ATG) systems onboard and another 5,137 utilizing satellite connectivity.


FlightPath3D

FlightPath3D announced that they have been selected by over 50 airlines in just five years and they are one of the fastest growing airline app companies. They deliver their award-winning 3D Moving Map on any IFE platform and to any passenger device, empowering the digital traveler to explore destinations and travel globally like a local.

FlightPath3D’s President, Duncan Jackson says, “We’re delighted to have many airline customers flying with our wireless IFE map including, Southwest, Air Europa, Air France, All Nippon Airways, Air Arabia, Arkia, Jet Airways and WestJet.”

Commenting on the milestone, Alexis Capdevila, Inflight Entertainment and Connectivity Manager at Air Europa says, “We selected FlightPath3D as the map provider for our fleet as they have the most innovative feature-rich product, providing an immersive game-like 3D experience for our passengers enabling them to follow the flight path, explore things to do at their destination and for our younger travelers discover the animals of the world.”

Jackson continues, “Our use of personalization and new artificial intelligence will enable passengers to travel globally like a local. For example, we’ve analyzed hundreds of millions of traveler data points to recommend hyperlocal attractions in every town and back corner of the world and even sorted them by popularity – it looks amazing!”

“We also want to help airlines drive revenue, allowing passengers to explore flight times and destinations to promote airline ticket sales, and estimate journey times from aircraft to hotel to promote ground transportation partners. It’s a potent cocktail when you combine rich passenger experience features with revenue generating capabilities.”


AIRBUS

  • Airbus opened its 2019 activity with 39 aircraft deliveries for 27 customers during January, raising the overall total of jetliners provided by the manufacturer to 11,802. The month’s deliveries involved 33 aircraft from Airbus’ single-aisle A320 Family, along with five A350-900s and one A330 from its widebody product lines. Notable delivery milestones during January included the initial A321neo aircraft to U.S.-based American Airlines (which has 100 on order) and to Cebu Pacific (the largest low-cost carrier in the Philippines). Also in January, Acropolis Aviation of the UK received Airbus’ first ACJ320neo, with this corporate jet version to undergo its cabin outfitting in Switzerland. Airbus’ backlog of aircraft remaining to be delivered as of 31 January stood at 7,525 aircraft.
  • Airbus and Dassault Systèmes have signed a five-year Memorandum of Agreement (MOA) to cooperate on the implementation of collaborative 3D design, engineering, manufacturing, simulation and intelligence applications. This will enable Airbus to take a major step forward in its digital transformation and lay the foundation for a new European industrial ecosystem in aviation. Under the MOA, Airbus will deploy Dassault Systèmes’ 3DEXPERIENCE platform, which delivers digital continuity, from design to operations, in a single data model for a unified user experience, making digital design, manufacturing and services (DDMS) a company-wide reality for all Airbus divisions and product lines. DDMS paves the way for breakthroughs in new product design, operational performance, support and maintenance, customer satisfaction and new business models, as it represents a move from sequential to parallel development processes. Instead of first focusing on product performance, Airbus will be able to co-design and develop the next generation of aircraft with the manufacturing facilities that will produce them, reducing costs and time to market. “We are not just talking about digitalisation or a 3D experience, we are rethinking the way aircraft are designed and operated, streamlining and speeding up our processes with customer satisfaction in mind.” said Guillaume Faury, President Airbus Commercial Aircraft. “DDMS is a catalyst for change and with it we are building a new model for the European aerospace industry with state of the art technology. Our target is a robust production setup that offers a reduction in product development lead time.”“Nothing exemplifies the intersection of technology, science and art more than aviation. When we reflect on how the industry has evolved to where it is today, it’s a blend of technical prowess, digital precision and inspiration,” said Bernard Charlès, Vice Chairman and CEO, Dassault Systèmes. “The Aerospace industry has a proven track record of fast transformation, faster than in most industries. It delivers high quality innovation and new services for operations in highly complex and regulated environments. The 3DEXPERIENCE platform will accelerate the digital transformation of Airbus. Airbus can capture insights and expertise from across its ecosystem to deliver new experiences that only the digital world makes possible.”
  • Air Race E – Airbus has announced a global partnership with Air Race E, the world’s first electric airplane race set to launch its inaugural series in 2020. Airbus is the Official Founding Partner of Air Race E. The competition aims to drive the development and adoption of cleaner, faster, and more technologically advanced electric engines that can be applied to urban air mobility vehicles and, eventually, commercial aircraft. Air Race E will follow a format similar to the popular Air Race 1 series of the sport known as formula one air racing. Eight electric-powered airplanes will race directly against each other on a tight 5-km circuit, just 10 meters above the ground, and at speeds faster than any land-based motorsport. Airbus will work alongside other Air Race E partners, including the University of Nottingham. The University is currently developing a prototype race airplane powered by an integrated electric motor, battery, and power electronics system. The plane will help shape the model and rules for the inaugural Air Race E race in 2020.
  • Aero India – From flying and static displays of its best-in-class products to showcasing its cutting-edge aerospace services, Airbus has planned one of its biggest-ever participation at Aero India to be held in Bengaluru from 20 to 24 February, 2019. The centrepiece of the flying displays will be the A330neo – the latest addition to the leading Airbus widebody family featuring advanced materials, new optimized wings, composite sharklets and highly efficient engines that together deliver 25% reduced fuel burn and CO2 emissions. Demonstration flights will be performed by the new generation tactical airlifter C295 which can perform multi-role operations under all weather conditions.

BOEING

Boeing projects the Middle East will require $745 billion in aviation services through 2037 to keep pace with growing passenger and freight traffic in the region, according to a new report released today at MRO Middle East in Dubai. The high value services market is largely driven by the demand for nearly 3,000 new commercial airplanes in the Middle East over the next twenty years, more than tripling the existing fleet. The growing fleet requires aviation services, including supply chain support (parts and parts logistics), maintenance and engineering services, and aircraft modification.
Boeing’s Services Market Outlook (SMO) 2018-2037 – Middle East Boeing: Services Market Outlook

Perspective forecasts growing need for services that increase fleet productivity and reduce operating costs. Among the report’s findings:

1. The Middle East will drive more than 8 percent of global demand for aviation services, representing $745 billion, and growing at a projected 4.6 percent annually.
2. Nearly 218,000 new personnel – 60,000 pilots, 63,000 technicians, and 95,000 cabin crew – will be needed in the Middle East over the next 20 years.

Other News From Boeing:

Uzbekistan Airways – Boeing reached an agreement with Uzbekistan Airways to provide services that will enable the airline to more efficiently and effectively maintain its 787-8 Dreamliner fleet through the Boeing Landing Gear Exchange program. The flag carrier of the Republic of Uzbekistan will rely on Boeing to support its fleet with quick and reliable landing gear exchanges when and where they need them. This program greatly reduces maintenance time, helps the airline quickly return airplanes to service, and enables the airline to focus its resources on core operations. Boeing’s 787 Landing Gear Exchange program provides a simple and economical solution for managing landing gear overhauls, while building on Boeing’s successful history of exchange programs. Through the offering, a carrier can exchange landing gears that need to be repaired or overhauled for another set of certified landing gear from a pool that Boeing maintains. This service eliminates the need for operators to contract, schedule and manage the overhaul process.


OTHER NEWS

VIDEO – How SkyLights is leveraging VR to transform the way you travel (brought to you in collaboration with Qualcomm and Alaska Airlines) 
“It’s a fantastic product. It’s the lightest, most stylish VR headset that I’ve ever seen on the market.”, David Scotland, Manager of inflight entertainment & connectivity, Alaska Airlines

Pictured above: The SmartSky & JetSuiteX team

SmartSky & JetSuiteX

JetSuiteX, the acclaimed air carrier that offers regular flights from private terminals at the cost of a commercial ticket, announced that it will become the first carrier to offer SmartSky Networks’ innovative inflight internet solution, which gives customers the ability to stream, email, transmit large data files, and text with speeds comparable to their experience on the ground. Alex Wilcox, Co-founder and CEO of JetSuiteX, announced the partnership at the APEX TECH event in Los Angeles, Calif. during his keynote address.
“After a rigorous selection process including my personal inflight evaluation, we chose SmartSky’s state-of-the-art, high-speed technology because it delivers the most compelling user experience,” said Wilcox.

“JetSuiteX believes in empowering its customers with extreme efficiency, already cutting significant time from the typical airport experience and earning it the highest Net Promoter Score of any air carrier in the world,” said Haynes Griffin, Chairman and CEO of SmartSky Networks. “Our role is to support JetSuiteX’s continued dominance as the industry’s leader of passenger satisfaction.”

The ground-based components of the SmartSky system are being deployed throughout the contiguous United States using a mix of 4G LTE and emerging 5G technologies, similar to some of the recent improvements in terrestrial cellular networks.

JetSuiteX plans to launch the service in late summer 2019 with a phased roll-out across their rapidly growing fleet.


APEX TECH Highlights

Day 1:
APEX Ad Delivery Working Group: The need for a standardized language regarding ad delivery and a glossary of terms was addressed during this meeting. Advertisers expect consistent analytics across platforms. Ad-ID, DSR Corporation, Google, Global Eagle IAB Tech Lab, Inadvia, Kantar Media, PXCom, and Touch Inflight were representatives on this panel.

Which Is the Right Codec to Use When? Video codec compresses digital video in order to fit a specific space-limited storage, think DVD as an example, then the file is decompressed for playback. It also facilitates efficient delivery of said file, either via broadcasting, the Internet, or an IFE system. Data is lost during the compression process, so new codecs continue to be introduced in an effort to reduce the loss of data. The Versatile Video Codec (VVC), which is a new advanced codec is under development. This group took an in depth look at the technical advantages and disadvantages of new distribution codecs, specifically with regard to how they pertain to the IFE industry.

0415 Part 2 Working Group Shares Updates on 4K Security Requirements: Established in June of 2018, the group has compiled a list of security requirements for handling 4K content. Definitions for content value and the related security standards for each were shared during this meeting. A new category for playing 4K content on PEDs was also introduced. Forensic watermarking (a digital signature that identifies the rightful owner while not being detected by the human eye) may be called for in the future.

IFE Content Delivery’s Journey to the Cloud: This panel focused on the various aspects of the IFE content workflow that could be processed via the cloud. One potential area that could benefit from cloud delivery is classic movies, which primarily have a fixed configuration, being called into rotation as needed.

Day 2:
Star Alliance Creating a Digital Travel Ecosystem: Star Alliance CEO Jeffrey Goh opened the second day by introducing the audience to the digital services platform that is under development by their 28 airline members in an effort to make air travel among their alliance more seamless for the passenger. Mr. Goh stated that their organization has shifted their focus to digital technology and the customer experience. A digital services platform enables their partnership to share a vast amount of information with each other and their customers.

JetBlue & Biometric Boarding: JetBlue has boarded 8,000 passengers using biometric boarding since November 2018. The key to the high adoption rate is the passengers understanding of how the airline handles their data. Passengers must feel that their information is secure and that it isn’t stored. Ramki Ramaswamy, vice-president of IT, Technology and Integrations for JetBlue, indicated the airline hopes to test a biometric bag drop service before the year’s end.

Thinking of Air Travel as the “Fourth Place” in Our Lives: David Bartlett of Panasonic Avionics discussed the “fourth place” concept with Joe Leader. Traditionally, home, office and community have been viewed as the three pillars that define our lives, now Panasonic has introduced the concept of a fourth ecosystem – air travel, where the three begin to converge. Bartlett stated that the Panasonic open-platform facilitates collaboration with other technology providers, creating the fourth-place – think about the Wellness suite Panasonic debuted at APEX in Boston.

APEX Connectivity Working Group Invites Input to Help Define In-Flight Wi-Fi Quality: 12 months ago, this working group thought to standardize in-flight connectivity, now the Connectivity Working Group is focused on “defining how to best measure the passenger experience”. The group is also considering the definition of IFC service availability and is planning on introducing metrics to quantify the experience. There was a follow-up discussion on how other industries, like the mobile sector, measure connectivity performance. Bernd Knobe, managing director, P3 Aero Systems, discussed one option would be an application that could run on PEDs (either the flight crew or pax) that would gather onboard connectivity performance data, then upload it to the cloud for additional analysis.

Blockchain: Bet or Bust? This was a discussion between Joe Leader, APEX CEO and Jeffrey Goh, CEO, Star Alliance. Blockchain is an off-shoot of the financial industry and it stores a series/sequence of records in blocks that are secure and verifiable, over a network of computers. Bitcoin and cryptocurrency are the original application of the technology but there are opportunities for its application to the airline industry as well: frequent flyer programs, passenger management, and crew identity were a few mentioned. Goh stated that blockchain may be a way to deliver a better passenger experience. One application was that “blockchain could enable to creation of a redemption ecosystem within frequent flyer programs, with the possibility of purchasing products and services not only on airlines, but with third-party providers.”


THALES

Again in 2018, Thales was included in the Top 100 Global Innovators list published on 23 January by Clarivate Analytics. In the last eight years, Thales has appeared six times in this prestigious ranking, which recognizes the volume, success and influence of our patents. This achievement underlines the company’s commitment to innovating, protecting our ideas and bringing our inventions to market. The Thales portfolio, which includes more than 15,000 patents, is regularly adapted to operational requirements. In 2018, we filed almost 350 new patent applications.


SITA

Passengers departing from Miami International Airport to Munich on Lufthansa flight 461 can now board with the quick click of a camera instead of a boarding pass and passport, thanks to the airport’s launch of biometric exit technology last week. Through a partnership between MIA, Lufthansa, U.S. Customs and Border Protection (CBP) and global air transport IT provider SITA, a simple photograph taken at Lufthansa’s boarding gate is used to confirm passengers’ identities and their authorization to travel. The facial recognition verification process takes less than two seconds with a 99-percent matching rate, according to CBP. MIA expects to launch biometric boarding with additional airlines this year. The launch of biometric exit at MIA follows the airport’s February 2018 opening of America’s first all-biometric entry facility at Concourse E, which screens all international arrivals via facial recognition. The facility, which has decreased processing times by as much as 80 percent for participating airlines, was chosen from among 80 nominations worldwide as the 2018 International Airport Review Award winner in the Passenger Experience and Seamless Travel category. SITA and MIA have already partnered on a number of innovative travel experience solutions, including Mobile Passport Control and MIA Airport Official, the airport’s mobile app.


AIRBUS

  • American Airlines took delivery of the first of 100 A321neos on order from Airbus, powered by CFM LEAP-1A engines. The aircraft, MSN8647, departed Hamburg early Friday for the trans-Atlantic ferry flight to Pittsburgh where American’s technicians will get the A321neo ready for customer flights.
  • Emirates – Airbus SE confirms it is in discussions with Emirates Airline in relation to its A380 contract. The details of Airbus’ commercial discussions with customers remain confidential.
  • Cybersecurity: Airbus SE detected a cyber incident on Airbus “Commercial Aircraft business” information systems, which resulted in unauthorized access to data. There is no impact on Airbus’ commercial operations. This incident is being thoroughly investigated by Airbus’ experts who have taken immediate and appropriate actions to reinforce existing security measures and to mitigate its potential impact, as well as determining its origins. Investigations are ongoing to understand if any specific data was targeted, however we do know some personal data was accessed. This is mostly professional contact and IT identification details of some Airbus employees in Europe. The company is in contact with the relevant regulatory authorities and the data protection authorities pursuant to the GDPR (General Data Protection Regulation). Airbus employees are being advised to take all necessary precautions going forward.

BOEING

Japan’sANA Holdings Inc said last week it would order at least 38 planes worth $4.33 billion from Boeing Co and Airbus, and buy a stake in Philippines Airlines’ parent PAL Holdings Inc to support its Asia growth strategy. The order, confirming earlier Reuters reports, is the first in Japan for the newest version of Boeing’s best-selling 737 family and comes at a time when the country is facing pressure from Washington to cut its trade surplus with the United States. It also raises the stakes in a battle for orders of the industry’s largest category of airliner, allowing Boeing to weaken a bridgehead held by its European rival Airbus in the narrowbody fleet of one of its most strategic customers. ANA had been the first airline from Japan to pick Airbus’ latest narrowbody aircraft five years ago. The airline, which saw its international revenue spike 11 percent in the December quarter compared with a 0.5 percent rise at home, also announced an investment of $95 million for a 9.5 percent stake in PAL in line with its Asia push, saying it was confident in the Philippines’ growth prospects. ANA’s purchase of 20 737 MAX jets is worth $2.3 billion, while its order for 18 A320neos is worth $2 billion at list prices. Airlines typically get large discounts. ANA said it had options for another 10 737 MAX, bringing the potential U.S. part of the deal to 30 aircraft. Boeing shares rose 0.5 percent with Airbus up 0.7 percent.

The world’s top planemakers have amassed thousands of orders for their narrowbody jets, with Boeing chipping away at its European rival’s recent lead. Earlier this month it poached Saudi budget carrier airline Flyadeal from Airbus, while Airbus won the last round of a prolonged battle over Vietnam’s VietJet. ANA’s mixed narrowbody fleet had previously been expected to shift to all-Airbus as older 737s were retired. Budget offshoot Peach, which will take the A320neos, has an all-Airbus fleet. Boeing dominates the count among ANA aircraft with more than 100 seats at 81 percent as of March 2018.

ANA’s rival Japan Airlines Co Ltd also operates a mostly Boeing fleet, giving the U.S. planemaker its most dominant position in any major aviation market.


OTHER NEWS

 

Lufthansa Systems enables new financing model for IFEC solutions / Successful project for Citilink impresses parent company Garuda Indonesia

Raunheim | January 31, 2019– Demand is growing in the aviation industry for partially or fully financed IFEC solutions. Lufthansa Systems is cooperating with technology partners to offer a flexible new refinancing approach for making on-board entertainment and Internet attractive to airlines of all sizes with different business models.

“Many providers offer financing models, but they often lack an understanding of the aviation industry. We are closing this gap with our expertise in IFEC solutions and with BoardConnect, an open IT platform that allows hosted applications to be integrated into the IFEC system,” said Jan-Peter Gänse, Head of Passenger Experience Products & Solutions at Lufthansa Systems.

Lufthansa Systems’ first partner for partially and fully financed IFEC solutions is Mahata Aero Teknologi. Their e-commerce solution is based on commercial offers and advertising partners, which generate revenues in order to refinance the Internet services. This makes it possible to allocate costs in the long-term if necessary, so that airlines can offer their passengers free Internet access.

This new approach has already proven itself in practice. In mid-January, the Indonesian airline Citilink celebrated the official launch flight of the first aircraft with the new, free connectivity service – just six months after the contract was signed in the summer of 2018. Mahata Aero Teknologi is working alongside Lufthansa Systems in addition to Inmarsat and Lufthansa Technik. While Inmarsat, the leading satellite provider, is supplying the broadband Internet connection with its global GX Aviation network, Lufthansa Technik is providing the hardware and performing the installation design and certification.

“Lufthansa Systems brought us together with its partners Inmarsat and Lufthansa Technik so that we can cooperate with the world’s leading connectivity experts,” said Iwan Setiawan, Managing Director of Mahata Aero Teknologi. “The first two customers using our solution have shown that we can provide models to suit low-cost carriers as well as airlines with large fleets.”

This successful cooperation and smooth implementation impressed Citilink’s parent company, Garuda Indonesia enough to order the same setup for its fleet. The contract for this was signed in December 2018.

“We are very proud of these two projects and the successful cooperation with our partners. The demand for on-board Internet is very high particularly in the Asian market. The new financing models, which are tailored to the individual needs of each airline, also give rise to new opportunities and partnerships in the market,” said Olivier Krüger, Chief Executive Officer at Lufthansa Systems.

Citilink is a low-cost carrier and subsidiary of Garuda Indonesia, Indonesia’s National airline. With a fleet of 51 aircraft, Citilink flies to national destinations as well as Dili in East Timor year round. Garuda Indonesia is Indonesia’s national airline. It serves domestic and international destinations in the Middle and Far East, Australia and Europe with a fleet of 142 aircraft. Both airlines are based in Jakarta and are currently expanding their fleets.

This week there is a lot of news but we thought you might like to start off with something we might do more of in coming issues.

TechTips

Readers: Sometimes we like to use IFExpress to start many of our friends thinking about the IFEC business and this week we found something that many of you may use in the future for your business research and writing because it uses AI and speedy searches to look up subject matter — in places you might have never thought to search. What is it? Well it is called “Talk to Books” and while you may not find exactly what you are looking for online, this may be one solution and a good place to start. Lets begin by testing this Google AI-based data development. And, please try it out for yourself and see if it can help you. Here we go:

  • First, go to this Google invented website: Talk to Books.
  • Next, in the sentence box, type in your book-based search need. We tried “What is inflight entertainment?”
  • Next, click the “dashed ground sign” to filter your searches, and we used “Current Events”; and then hit “GO”.

We won’t list what we found but we strongly suggest you try it out. There seemed to be no end the IFEC the book references we found; and if you can’t use it for just about anything you are researching, well, at least you know about it. Further, your kids and friends in school just might be able to do better information search retrievals looking for their data! Cool!


Next, Bob Bogash sent this Boeing story/info  “Nobody picks up on this, but note that G-OSRA, shown in the article, was line number 1832 and hence the last 727 built. It seems to have many years ahead. See my webpage here and some nice pix here. If you notice at the end of the page, the aircraft was converted to a an oil dispersant sprayer – here is the story!


And now, on with the latest aviation news.

THALES
CENTECH and Thales launch AI@CENTECH to boost start-ups to success in Artificial Intelligence. To support the development of start-ups working in the field of Artificial Intelligence, Thales has teamed with CENTECH, Québec’s largest start-up incubator, created by the École de Technologie Supérieure in Montreal. This strategic partnership will provide start-ups with access to the Thales Group’s technological expertise, business insights and digital capabilities that will take their concepts and prototypes to the next level of maturity. Thales has invested close to 7 billion euros in digital technologies since 2014, including the planned acquisition of Gemalto.

The explosion of digital technologies is an essential ingredient to boost innovation, accelerating the creative process to develop new solutions for a world that is increasingly data-driven, connected, immersive and reliant on autonomous systems. Thales has an important role to play in accelerating the digital transformation of its partners around the world. Working with CENTECH, Thales will support projects created by start-ups in the field of Artificial Intelligence, which is one of Thales’ four key digital technologies, alongside connectivity, big data and cybersecurity. CENTECH has been recognised by the University Business Network (UBI) as one of the most effective accelerators in the world.

Also from Thales:

The Air Navigation Service Provider for Papua New Guinea, PNG Air Services Limited, has completed a transition to the TopSky-ATC system provided by Thales. This transition represents a jump from a 30 year old paper strip system to a state-of-the-art electronic system, helping to reduce air traffic controller workload and increase safety throughout the airspace. PNGASL are responsible for the safe movement of more than 50,000 flights per year through their airspace, which includes many high level overflights. The deployment by Thales includes a main operational system and combined backup & training system. The TopSky-ATC system provides the controllers with modernized flight data processing, multi sensor surveillance processing and advanced alerting functions. Seamless coordination between neighboring states allows safe transition of flights to and from Papua New Guinea.


AIRBUS
The European Aviation Safety Agency (EASA) has approved the A330-900 for ETOPS (Extended-range Twin engine aircraft Operations) “beyond 180 minutes” diversion time. This significant achievement means that operators of the A330neo, which is powered by Rolls-Royce Trent 7000 engines, will benefit from the most efficient, reliable and direct long-range routings. The approval, which includes ETOPS 180 min. capability in the aircraft’s basic specification, now also includes the option for “ETOPS 285 min.” This extends the potential air diversion distance to around 2,000nm. The U.S. FAA’s respective ETOPS certification is expected soon.

A330neo operators which choose the ETOPS 285 min. option will be able to serve new direct ‘non-limiting’ routings. Meanwhile, operators flying on existing routes (currently flown with up to 180-minute diversion time) will be able to traverse a straighter, quicker and more fuel efficient path, and also have access to more – and possibly better equipped – en-route diversion airports if needed.

Airbus has launched a global competition in quantum computing, inviting experts to propose and develop solutions, for complex optimization and modelisation across the full aircraft life-cycle, using newly available computing capabilities. The Airbus Quantum Computing Challenge (AQCC) aims to take science out of the lab and into industry, by applying newly-available computing capabilities to real-life industrial cases. With traditional computers approaching their limits, the quantum computer promises to deliver a new level of computational power. As an active user of High Performance Computing (HPC), Airbus is already extending current capacity by integrating and leveraging quantum technologies in fields such as route optimisation and satellite imagery. Through the challenge Airbus is looking to further explore solutions that quantum technologies can bring through the sharing of in-house and external knowledge, data and expertise. Five distinct challenges have been identified in the flight physics domain that have an impact on all aspects of Airbus’ business, from design and operations, to airline revenue streams. With varying degrees of complexity, the statements range from the simple optimization of aircraft climb to the more complex optimization of wing-box design. Open to post-graduate students, PhDs, academics, researchers, start-ups and professionals in the field of quantum computing, individuals or teams will compete for hardware access and for the opportunity to mature their ideas for industrialisation, working collaboratively with Airbus industry experts. The AQCC will run throughout 2019.
The granting of this ETOPS capability is a testimony to the aircraft’s design and systems maturity, which has been demonstrated to be as good as its predecessor – the versatile and extremely reliable A330-200/A330-300 family, proven over many millions of flights. In 2009, the Airbus A330-200/-300 became the first airliner family to gain an ETOPS ‘Beyond 180min’ certification, which was granted by EASA. Airbus twin-engine airliners have accumulated over 20 million ETOPS flight hours, most of which have been accumulated by the A330 Family. (Editor’s Note: “ETOPS” is a set of rules initially introduced by International Civil Aviation Organization (ICAO) in the mid-1980s to allow commercial operations with twin-engine aircraft on routes beyond 60min flying time from the nearest airport and which were previously operated only by aircraft with more than two engines. These rules, which are now named “EDTO” (Extended Diversion Time Operations) by ICAO have been progressively revised to allow operations beyond 180min diversion time.)


BOEING
Boeing last week successfully completed the first test flight of its autonomous passenger air vehicle (PAV) prototype in Manassas, Virginia. Boeing NeXt, which leads the company’s urban air mobility efforts, utilized Boeing subsidiary Aurora Flight Sciences to design and develop the electric vertical takeoff and landing (eVTOL) aircraft and will continue testing to advance the safety and reliability of on-demand autonomous air transportation. The PAV prototype completed a controlled takeoff, hover and landing during the flight, which tested the vehicle’s autonomous functions and ground control systems. Future flights will test forward, wing-borne flight, as well as the transition phase between vertical and forward-flight modes. This transition phase is typically the most significant engineering challenge for any high-speed VTOL aircraft.

Powered by an electric propulsion system, the PAV prototype is designed for fully autonomous flight from takeoff to landing, with a range of up to 50 miles (80.47 kilometers). Measuring 30 feet (9.14 meters) long and 28 feet (8.53 meters) wide, its advanced airframe integrates the propulsion and wing systems to achieve efficient hover and forward flight. The test flight represents the latest milestone for Boeing NeXt. The division works with regulatory agencies and industry partners to lead the responsible introduction of a new mobility ecosystem and ensure a future where autonomous and piloted air vehicles safely coexist. In addition to the PAV, the Boeing NeXt portfolio includes an unmanned fully electric cargo air vehicle (CAV) designed to transport up to 500 pounds (226.80 kilograms) and other urban, regional and global mobility platforms. The CAV completed its first indoor flight last year and will transition to outdoor flight testing in 2019.

And, here is the flight of the PAV in Manassas, Va.
Boeing: Boeing Autonomous Passenger Air Vehicle Completes First Flight


OTHER NEWS

Self-flying aircraft an overlooked opportunity in autonomous transport – Axios It’s coming?

As promised, this week we have some predictions about this crazy industry, as well as, news and reported airplane deliveries for 2018. Included in the predictions section are a few that were submitted by several of our readers and we want to thank them for their contribution. Patricia Wiseman | Editor, Publisher & Co-Founder

2019 Predictions

1. If the US government shutdown continues for a marked length of time, the 2019 airplane travel growth in the USA could be poorer than anticipated with reduced profits. Obviously. travel will be more difficult, as well, while governmental security folks struggle to stay at work and somehow make a living. Here is a related quote from SKIFT on the anticipated passenger revenue prior to the shutdown: “We expect U.S. passenger revenue to reach $171.4 billion in 2019, up 2.6 percent from 2018.”

2. Climate changes driven by humans will no doubt increase the costs of flying due to worsening weather in various locations, greater weather change (both hot and cold), and reduced weather prediction accuracy/capability. Extreme weather just may finally effect flying and possibly travel costs will rise. In either case, extreme weather events are on the way! And yes, we probably can’t blame anyone but ourselves.

3. “The commercial aviation market will continue to see an increase in adoption of PED power for both line-fit and retrofit aircraft.  Airlines will personalize their offering between 110 Volt AC, USB Type A, USB Type C, and wireless charging.  Many airlines will install combinations of multiple charging options for the convenience of their customers.  With recent technological advancements, the PED Power systems are weighing less, taking less space, and lowering the total cost of ownership.” – Mike Hettich, VP, Cabin Electronics, Astronics AES

4. A massive incident of data fraud or theft will potentially cause an aviation incident, which will drive big changes in aviation security. And yes, Artificial Intelligence just might play a role in the solution. (What!? You don’t know what AI is? – What is AI? Everything you need to know about Artificial Intelligence | ZDNet)

5. With worldwide spying getting out of hand, the sale of “second use, plain” phones (aka “burner phones”) will take off for travelers. It may eventually apply to laptops as well.

6. “Enabled by the basic utilities of wireless data transmissions and easy power solutions, the aircraft cabin is becoming a huge playground for solutions we are not even thinking about yet.” – Unattributed

7. Watch for airlines to reduce meat offerings in food service as vegan and non-meat lifestyles affect offerings. And, it will save the airlines money too.

8.  “What this industry needs is a standard way for airlines to measure their passengers’ experience with the connectivity onboard – and this year our APEX Connectivity Working Group (CWG) will come through with that standard method.” – Rich Salter, IFEC Consultant, The Salter Group

9. Unfortunately rogue drones will continue to present a greater risk to aviation in troublesome flight areas. Watch for some new rules if/when these incidents continue to occur.

10. Quantum computing will be a big deal in aircraft design this year and in the future because of its ability to present and analyze more data on airflow issues.

11. “PED’s are making passengers more insular. Unless the airline is on there early and with several different touch points, any flight will be just a minor event on the huge network of the passenger’s connected lives.” – Unattributed

12. Fuel costs look to be more stable this year, hopefully helping airlines to retain profits. Of course, this assumes the the world remains sane about fuel and peace solutions.

13. Large scale cyber attacks to passengers are a huge potential. Watch out, a big change is coming and it may well be driven by an airline security breach of major proportions.

14. A big political change and disruption will cause troubles in the US that may affect many areas including aviation.

15. Lastly, the AVIATION SAFETY NETWORK reports there were 15 fatal airliner accidents (556 fatalities), or one fatal accident per 2,540,000 flights, in 2018 vs 10 (44 fatalities) in 2017, which was safest year ever.


NEWS

digEcor
On 18 January 2019, digEcor officially acquired the commercial In-Flight Entertainment (IFE) business from Collins Aerospace. The deal originated with Rockwell Collins, which was acquired by United Technologies in 2018.

The closing of this transaction, and digEcor’s integration with this significant business, marks the beginning of an exciting new chapter for digEcor— now rebranded as Burrana.
“Burrana is an indigenous Australian word, meaning “to fly”, which aligns to our purpose of helping airlines create extraordinary passenger experiences,” said David Withers, Burrana CEO. “It is the history of innovation that is the common thread that binds these two organizations together as Burrana, and the main driver for the acquisition.” Withers continued. “This thread stretches back over 50 years to the Hughes Avicom and Sony Transcom days, when IFE was in its infancy, and the passenger experience came into focus for airlines. Then came the days of Microair Avionics radios and digEcor’s portable players, through today when the market demands innovative cabin technologies for their passengers – and this is where Burrana will deliver.”

The acquisition brings together the former Rockwell Collins’ PAVES family of seat back and overhead solutions, as well as PAVES On-demand, Total Entertainment System (TES), Enhanced Total Entertainment System (ETES) and content services, with digEcor’s GLIDE, Engage, Power, PSS and Lighting products. The combination will enable Burrana to now offer best-of-breed solutions for airlines seeking to deliver an extraordinary passenger experience.

Withers went on to say, “Burrana’s global employee base will deliver innovative cabin technologies reliably and affordably to the market, serving an installed base of more than 1,400 planes and 300 customers, positioning us as the #3 player in the IFE market – and we are not stopping there. We will achieve our vision of taking the passenger experience to the next level by collectively bringing the right new technology to market and leveraging our engineering expertise and proven ability to rapidly develop and certify new products. We pride ourselves on listening to our customers, understanding their vision and requirements and developing new solutions to deliver on these needs.”

JW Hill Capital, a Newport Beach, California-based private equity firm, supported digEcor in this transaction.


Thales
Thales invests 20% of its annual revenues in R&D. After the first Thales Media Days dedicated to cybersecurity, which is an essential component of the digital transformation, Thales is now demonstrating specific examples of the impact of Artificial Intelligence in decisive moments. The event isn’t being held in Montreal, Canada and simultaneously in France, the UK, Spain, Germany, the Netherlands and the Middle East.

Since 2014, Thales has invested nearly 7 billion euros in digital technologies, particularly in the areas of connectivity, Big Data, cybersecurity and Artificial Intelligence (AI).
Artificial Intelligence and its opportunities in the aerospace, space, ground transportation, defense and security sectors will be the theme of the second Thales Media Day event in Montreal.

Professor Yoshua Bengio, Founder and Scientific Director of MILA (Montreal Institute for Learning Algorithms), and Patrice Caine, Chairman & CEO of Thales, will speak at this global event, which will be broadcasted live on the Group’s YouTube channel.


Inmarsat
Inmarsat, a leader in global mobile satellite communications, announced that its award-winning GX Aviation inflight broadband solution is now available to passengers onboard Indonesian low-cost airline Citilink’s first aircraft. The milestone was achieved only six months after Inmarsat signed a contract with Mahata Aero Teknologi (MAT), an Indonesia wireless technology provider, to deploy GX Aviation across Citilink’s fleet of Airbus A320 aircraft, in partnership with Lufthansa Systems, Lufthansa Technik and GMF AeroAsia. GX Aviation is the world’s only global, high-speed inflight internet service, allowing Citilink passengers to browse the internet, stream content, check social media and more during flights free-of-charge using personal devices. Citilink will continue to rollout the service on their aircraft during 2019.

The fast-paced introduction of onboard connectivity is part of the airline’s efforts to offer passengers a modern, world-class onboard experience. Citilink, a subsidiary of Indonesian national airline Garuda, was named Asia’s Best LCC at the TripAdvisor Travellers Choice Awards 2018 and has a four-star rating by Skytrax.


Airbus
Acropolis Aviation of the UK has taken delivery of the first ACJ320neo, which features new-generation engines and Sharklets to deliver a leap forward in range and economy.
The aircraft will now undergo cabin-outfitting by AMAC in Basle, Switzerland, receiving a VVIP cabin designed by Alberto Pinto. Its current ACJ livery will also be replaced by Acropolis Aviation colors.

SMBC – Leading aircraft lessor SMBC Aviation Capital has boosted its total order book for the A320neo Family to 181 aircraft after signing a firm order for an additional 65 A320neo Family aircraft (15 A321neo and 50 A320neo). The order was finalized in 2018 and included in the year-end order figures. In addition the agreement includes an upsizing of 15 A320neo from a pre-existing order to 15 of the largest member of the single aisle, the A321neos, taking SMBC Aviation Capital’s total for the type to 30. With its unbeatable seat mile cost, longer range and wider cabin, the A321neo offers airlines the flexibility to expand their networks using wide-body cabin products on new longer haul routes which were not previously possible with a single aisle.

Here’s an Airbus/Facebook story you might want to read:
Facebook and Airbus hold secretive drone tests in the Australian bush – netzpolitik.org


Boeing
Boeing delivered the first of ten 787 Dreamliners to WestJet, marking the start of the airline’s global expansion. Having long operated a fleet of Boeing single-aisle jets, WestJet will use the super-efficient, long-range 787-9 Dreamliner to profitably serve new international routes. This spring, WestJet will use the 787-9 – the longest-range Dreamliner that can fly 7,635 nautical miles (14,140km) – to offer the first-ever flight connecting Calgary and Dublin. The airline will also offer non-stop Dreamliner service between Calgary and London Gatwick and Calgary and Paris. WestJet’s 787-9 will accommodate 320 passengers in a three-class configuration. The Dreamliner’s passenger-pleasing interior, which includes large windows, lower-cabin altitude and smooth-ride technology, complements WestJet’s all-new business cabin featuring the carrier’s first lie-flat seats.

In preparation for its new Dreamliners, WestJet recently added digital solutions powered by Boeing AnalytX, to optimize its operations. These include Airplane Health Management, which provides predictive analytics to optimize WestJet’s 787 fleet operations, as well as Toolbox, which delivers real-time information for technicians to quickly resolve maintenance issues and keep airlines on schedule.


Others News

  • Airline security breach big deal! Over 140 International Airlines Affected by Major Security Breach
  • Interested in the economy of airline seat sales? The Economics of Airline Class – YouTube And, here is the low cost airline story, How Budget Airlines Work – YouTube
  • Hey! Drones might now inspect your aircraft! Can Drones Be Good?
  • Sadly, Paul Allen’s Stratolaunch terminated its rocket engines and launcher programs. One story reader (marklincoln1@aol.com) in Aviation Week noted: “Paul Allen had a dream and money. He was willing to risk exploring that dream — The acquisition was a matter of profit and loss. Which viewpoint is correct? Perhaps neither. Or perhaps both.” That just about says it all.

We recently rang in the New Year and are now embarking on adventures in technology in the IFEC realm. 2019 promises to be an interesting one, technologically speaking, for our industry with more aircraft installations of high quality Wi-Fi, satcom and broadband further enabling the passengers and the airlines expectations of the connected journey. With each installation airlines are changing the way their passengers perceive the flying experience and how they use their time en route. We live in exciting times and it will be interesting to see what 2019 has in store for us!

Next week, we will be focusing on some predictions related to our industry and the technologies influencing it, as well as, what we may expect from it in the coming 12 months. As always, we want to thank you, our loyal readers, for continuing to endorse IFExpress – we couldn’t do it without you!

Lastly, the news doesn’t stop during the Holiday Season, so we have included some hyperlinks to some highlights that happened over the past few weeks for  your perusal!

Releases:

Other News: