France | March 27, 2017–
XPlore by PXCom goes beyond destination content
XPlore by PXCom is an end-to-end solution, focused on destination content, deals & services, that enables content creation, aggregation and management on the ground and automatically generates the inflight apps or updates for the inflight apps, that are aimed at being integrated into the IFEC platforms. 11 airlines currently benefit from this highly innovative solution for the destination content management.
Beyond destination content, XPlore by PXCom now encompasses all the inflight digital experience: airlines can choose to change both the UX and the whole digital content management, in a few clicks.
Personalizing inflight experience
PXCom’s technical teams have integrated “tags management” into XPlore by PXCom. The displayed content (e.g. restaurant list, things to do at destination, movie categories…) is automatically adapted to the passenger’s preferences. “Such feature is especially adapted to w-IFE/IFC portal, since we log in the passenger’s device all the settings. Thanks to that, from one flight to the next one, on the same airline, the passenger can browse tailormade content”, states Olivier HELIOT, PXCom’s CTO. ”Personalizing the inflight experience is a fantastic challenge, for which PXCom is committed to bring easy-to-roll-out solutions to its airlines partners.”
Introducing SkyHi Reviews
SkyHi Reviews is the ability given to the passengers to rate during their return flight, the activities and points of interest mentioned in PXCom’s inflight destination guides. Since the reviews need to be controlled to avoid any trouble, they are off-loaded from the aircraft at its landing, controlled and aggregated in the next content update delivery.
World culture at PXCom
Last year at the APEX Expo, PXCom announced the partnership with Ctrip’s Bamboo Compass, enlarging the scope of the destination content to Asia.
AIX Hamburg 2017 is the opportunity given to PXCom to jump into Middle East culture, as the company launches a new interactive app for IFE platforms, called “Hajj & Umrah Preparation”. “Hajj & Umrah is an important journey for all Muslims in the world. It’s a once in lifetime experience, but involves an important preparation from the pilgrims to perform the rites in the right way” explains Cyril JEAN, PXCom’s CEO.” Hajj & Umrah represent 15 million of pilgrims each year, and 2 million can be welcome at the same time to Mecca. Hence, it’s mandatory that PXCom be able to support airlines in providing the right content at the right moment for their passengers.
PXCom will exhibit this year on French Pavilion in the IFE Zone, booth #3C40-B
We have a lot to review this week so, for the sake of organization, let’s cover it all alphabetically. Here we go!
1 – Astronics
Below are a couple of product offerings that Astronics AES will be exhibiting at AIX Hamburg at Stand 3B30.
- UltraLite System
The Astronics EmPower® USB “UltraLite” System is an innovative passenger In-Seat Power System (ISPS) architecture that provides High Power USB (HPUSB) using zonal power converters. This architecture is a departure from the traditional seat-mounted power supply. The result is a system providing lower cost, lower weight, and less impact on passenger foot and baggage space when compared to traditional seat based architectures.
- Wireless Charging Module
The new wireless charging module from Astronics will also be on display at Aircraft Interiors Expo. This innovative product is able to charge passenger Wireless enabled SmartPhones and supports a large charging area. The module is intended to be installed in multiple seat locations and provides up to 15W power per module. This new product meets both Qi and PMA wireless charging standards. The small form factor allows for a wide array of installation locations and is easy to install. (Editors Note – We want to see this one and we promise a future story on it!)
2 – IFPL
IFPL are excited to be demonstrating their high value contactless payment PIN on screen system at AIX 2017 on stand 2C10. Using the IFPL NFC payment system, passengers can quickly and securely buy not only low-value items such as beverages and food, but higher-value items including perfume, luxury gifts and high-end audio technology. The higher-value purchases are enabled by using an additional card holder verification method to allow high value transactions; the contactless limit is usually around $30 (depending on the card issuer). By utilizing PIN on-screen technology, IFPL is able to offer this step change benefit to airlines and enable them to increase their ancillary revenue. IFPL use a secure kernel embedded into the Trusted Execution Environment (TEE) that is located in the processor of the seatback monitor. This offers the same level of security as the traditional Point of Sale (POS) terminal, that enables both online and offline transactions. Using the IFPL Near Field Communication (NFC) contactless payment module, the TEE payment solution allows airlines to process compliant EMV (EuroPay, MasterCard, Visa) transactions without compromising confidential cardholder data or PIN. The PIN on screen payment system is one of our latest innovative products that IFPL will be demonstrating at AIX 2017.
3 – Lufthansa Systems
At this year’s Aircraft Interiors Expo (AIX) in Hamburg, Lufthansa Systems is presenting the new generation of its multi-award-winning BoardConnect wireless in-flight entertainment (IFE) platform, with new features and a new user interface. Visitors can also find out about the mCabin product family, which offers new functions and additional apps to drive the digitalization of crew processes. Visit Lufthansa Systems from April 4–6 at AIX at stand #2E24.
New release:BoardConnect 5.0
BoardConnect enables passengers to stream content from an airline’s entertainment offering to their own tablets or smartphones during a flight. The BoardConnect product suite is available in three hardware versions. In addition to the permanently installed classic BoardConnect IFE solution, there is also the flexible BoardConnect Portable version. It combines all of the technical components in a single device which can be installed quickly and easily on any aircraft. BoardConnect Portable received the Crystal Cabin Award at AIX 2016. The third option available is the BoardConnect Plus connectivity solution. Lufthansa Systems is responding to the growing demand for new on-board digital services by further developing its software – with the new BoardConnect 5.0, which runs on all three versions of the system. BoardConnect 5.0 features a fresh design with a new user interface and an open platform architecture.
New products from the mCabin suite
Lufthansa Systems is also presenting new products from its mCabin suite at AIX. Passengers and crew members now expect digitalized services on board like those they use on the ground – but many airlines haven’t reached this stage yet. Mobile solutions for the cabin crew optimally support airlines of all sizes and business models in the digitalization of their on-board processes.
mCabin/Library+ brings together all crew documents in a digital form. This includes crew manuals and airline-specific information. An easy-to-use document management system also keeps the documents up to date and facilitates the search for specific information. The mCabin/Messenger service connects an airline’s cabin crew and ground staff based on their respective functions. This enables colleagues to communicate even if they don´t know each other by name. mCabin/CityGuide is an exclusive travel guide platform for crews with local information on all of an airline’s destinations, including organizational details about layovers such as contact details, crew hotels and pick-up times, as well as personal tips from the crew relating to excursions and restaurants, for example.
4 – P3
P3 aero systems has developed an outstanding set of services and methodology which, for the first time ever, will allow the complete analysis, simulation, testing and optimization of wireless networks within commercial aircraft cabins already during the early phase of cabin definition. P3 aero systems combines P3’s 20 years of global expertise in both fields of aerospace and telecommunication industries. Once being given an early configuration and layout, P3 aero systems can reliably model the wireless cabin and the potential risk of interference much prior to the aircraft delivery. For that matter wireless networks such as IEEE/Wi-Fi (2.4/5/60GHz), BT (2.4GHz) and 3G/LTE/5G were evaluated in relation to performance requirements, user functionalities and passenger experience. P3 has become a global player in both fields of defining, testing and improving mobile communication networks in the aviation industry coupled with global STC capability through part 21J design organization approvals held, enabling also advisory and technical solutions for a range of aero products. P3 will located be at stand 2C50 and in the IFEC zone.
5 – PXCom
At Hamburg AIX 2017, Vision Systems will unveil a new release of its IFE solution called Visi-Stream, that ensures a high passenger satisfaction and ancillary revenues. It comprises Wi-Fi AVOD with a rich and varied content including movies, music, games, daily press, extensive tourist information and ticketing. Advertising can be global and local, and priority data flows for safety videos put the tablets on hold. Options include broadcast or connectivity as well as remote diagnosis, software and content updates via a ground platform. The IFE manufacturer has decided to integrate XPlore by PXCom, the end-to-end solution that enables digital content management on the ground, and automatic roll- out on the onboard servers.
6 – Rockwell Collins
Aircraft Interiors Expo attendees are encouraged to visit the company exhibit at #4C40 in Hall B4 or schedule a meeting by contacting Rockwell Collins (CabinSystemsEvents@rockwellcollins.com) to learn more about our Cabin Solutions portfolio, including:
Broadband connectivity services, featuring Inmarsat’s Global Xpress for the most extensive and consistent global coverage of airline routes and the fastest broadband in the skies, as well as applications for crew connectivity, real-time credit card authorization and wireless in-flight entertainment (IFE)
Wireless IFE, bringing Wi-Fi accessible audio video on demand content in flight Venue™ high-definition cabin management and entertainment system that delivers a wide range of features and technology to satisfy the most discerning passengers Airshow® 3D, the industry’s most widely used and award-winning moving map to keep passengers informed throughout their flights Passenger Services System (PSS), a lightweight, low-cost reading light and cabin crew call system with optional USB charging port AirVueTM interactive, a touchscreen kiosk designed to provide passengers with wayfinding, news, weather and other information as they move through the airport and beyond A new electronically scanned array (ESA) antenna design supporting extreme high throughput (EHT) and global coverage in a smaller, lighter and lower profile package.
7 – Telefonix PDT
Located in Hall B2, Booth # 2D70 Telefonix PDT will be highlighting a number of product feature enhancements at this year’s show, including product and certification updates to the company’s Summit line of IFEC hardware.
8 – True Blue Power
True Blue Power’s TC280 AC-to-DC Converter is quickly gaining popularity on European airlines. The TC280 is currently installed on Airbus A320, Boeing 767 and Boeing 757 aircraft. The highly efficient converter is designed to deliver enough energy to power electronic equipment throughout the aircraft, including in-seat, cabin and cockpit power applications. The TC280 produces 280 watts of power from an aircraft’s 115 VAC input. The converter is engineered to run cooler and features a fanless design delivering energy and weight savings. Installation is convenient, as the TC280 can be mounted in the floor or cabin wall.
TA202 Hi Power USB Port/TA102 Dual USB Port
There is a great deal of focus on passengers’ ability to keep their Portable Electronic Devices (PEDs) fully charged during flight. True Blue Power’s line of high power and dual USB charging ports allow passengers to stay fully charged and connected during their flight.
The TA202 Series High Power USB Charging Port offers single and dual port, USB Type-C and Type-A configurations. Delivering 3.0 amps per port, the TSO-certified TA202 powers current and next-generation electronic devices. Units are available in lighted and non-lighted versions and do not require bulky, external power converters for 10 – 32 VDC installations. The TSO-certified TA102 Dual USB Charging Port simultaneously provides 2.1 amps per charging port to any consumer product requiring a USB interface. The TA102 protects itself and the charging device from short-circuit, power surges and over-current potential. It is a modern addition to any interior cabin, available in lighted and non-lighted versions. For more information visit the True Blue Power stand 1E53 during Aircraft Interiors Expo April 4 – 6 at the Hamburg Messe und Congress in Hamburg, Germany
9 – VT Miltope
Débuting at Aircraft Interiors will be VT Miltope’s 802.11ac Wave 2 wireless access point. Wave 2 uses the available 5 GHz bandwidth more efficiently, providing passengers and airlines with significant improvements in overall data rates (up to 3.6 Gbps using 4×4 MIMO) and the ability to transmit simultaneously to multiple users. With wireless data rates climbing well into the Gigabit range, the opportunity to support airline wireless IFEC ambitions will certainly be improved. Combining Wave 2 with the capabilities of CHT (Cognitive Hotspot Technology) used in VT Miltope’s current nMAP2 access point will keep VT Miltope at the leading edge of wireless products ideally suited for cabin environments.
In addition, VT Miltope will be displaying its ground connectivity product, cTWLU, featuring 4G LTE, 3G cellular as well as 802.11a/b/g/n and ac. The 2 cellular LTE radios provide global coverage. cTWLU brings cost effective aircraft to ground communications to the aircraft with the goal of eliminating “sneaker net” and paper based approaches and enabling the internet of Things (IoT) to aircraft. cTWLU has already received certification approval in 2016 and is currently supporting airline operational data. Typical applications include: EFB connectivity, FOQA data, eTechlog, eCabin logbook, weight and balance download, aircraft health monitoring, and may be used for IFE multimedia refresh.
Visit VT Miltope in Hall B2, booth 2D40 – Contact: Markus Gilges Email: email@example.com Mobile: +44 7793 758 755
APEX (Airline Passenger Experience Association), a four-decade old international airline trade association, called for immediate government-approved security solutions for the airline electronics ban announced this week by the United States and United Kingdom. IATA calculations indicate 393 flights per week impacted by the electronics ban. By APEX load-factor calculations, this translates into more than three million affected airline passengers per year. With airline and government coordination, APEX believes that solutions may be rapidly implemented by airlines to further increase security and allow personal electronics on-board.
“The U.S. and U.K. this week pointed to a problem in airline security by banning electronics on certain flights. When we take away personal electronic devices from passengers, we are bowing to a potential threat rather than providing an acceptable security solution.” APEX CEO Joe Leader stated. “Chemical detection machines utilized worldwide can detect illicit items in electronics. Turning on electronics checks functionality and non-functioning electronics could be banned from flights. The expense of hand-searching every carry-on for the personal electronics ban could instead be directed to a long-term solution that serves airline passengers and safety.”
APEX believes that without viable solutions provided to airlines, the electronics ban may spread well beyond the intended scope. Since the existing security scope includes individuals with travel privileges to the U.S. and U.K., these same individuals could connect via other airports where on-board personal electronics are not banned.
“Every threat placed against global air carriers has been met with viable solutions,” said Leader. “We now globally screen every checked bag, carefully scan all carry-ons, restrict liquids, conduct body-scans, and regularly conduct chemical analysis checks on items. When passengers connect internationally, they are frequently scanned again. Placing items into the cargo hold does not fully address the issue with a passenger-centric solution.”
AirAsia has contracted Thales to provide long-term repair-by-the-hour support for the avionics systems Thales and its ACSS joint venture with L3 Aviation Products will provide for the 304 Airbus A320neos the Asian low-cost carrier group has ordered.
Thales will equip AirAsia’s 304 A320neos–deliveries of which began last October–with its TopFlight flight management system (FMS), along with the Thales/ACSS T3CAS Surveillance platform. ACSS (Aviation Communication & Surveillance Systems) is 70 percent-owned by L3 Aviation Products and 30 percent-owned by Thales.
“We’ve sold over half a million Euros worth of products on our flights between Europe and the US, representing a significant increase on our previous sales.”
Dublin, Ireland | March 23, 2017– Retail inMotion (RiM) is delighted to announce that its 32nd airline customer, WOW air, went live with the company’s end-to-end on-board retail solution across its entire network on 1st February, 2017.
The contract marks one of RiM’s fastest deployments to date, with its solution up and running on WOW flights in just four weeks. WOW air chose RiM because of its proven success with low-cost carriers like Ryanair.
Jan Blanchard, Director of IT Sales at Retail inMotion, commented: “RiM and WOW air have a lot in common – we’re both start-ups which have grown incredibly quickly. There was no wasted time – the decision-making was very speedy. We love working with airlines that can move as fast as we can!”
With RiM’s POS platform, the crew on-board WOW air services can process multiple types of card payments and accept multiple currencies, with commission offered to flight attendants as an incentive. The airline also decided to make use of RiM’s packing solution, vPack, meaning the on-board retail process is a closed loop with just one system being used.
Ciaran McGowan, Director of IT at RiM, added, “Our work with WOW air was unique because WOW replicated best practices and processes within the system that are used by our other LCC customers. This meant little to no custom development and minimal configuration. The core solution was implemented extremely quickly with additional modules added and adjustments made as required post go-live. The entire solution was rolled out in under 50 days.”
“We’re thrilled with RiM’s on-board retail solution. During the first few weeks since the go-live, we’ve sold over half a million Euros worth of products on our flights between Europe and the US, representing a significant increase on our previous sales,” stated WOW air’s Sales Manager of Ancillary Revenue, Jón Ómar Erlingsson. “RiM has been very agile and efficient since we began working with them in September 2016, and we look forward to seeing the continued benefits of their offering as time goes on.”
RiM and WOW air continue to collaborate on the implementation of additional modules from the RiM Vector suite. The airline has confirmed it will deploy RiMs Order Management (vOMS) and Warehouse Management (vWMS) solutions, from the vLogistics module.
RiM is the fastest-growing airline technology company in the industry, having begun just five years ago, in 2012, with launch customer American Airlines. In the last six months, the company has signed contracts with nine new carriers on several continents.
Isle of Wight, UK | March 27, 2017– IFPL are celebrating 20 years in business in 2017 and will be demonstrating at AIX Hamburg the broad range of products that are now flying on the majority of aircraft around the world.
IFPL are a world leader in audio jack technology, enhancing the customer experience and providing a total cost of ownership advantage to the airline. The audio jack is a critical component of any IFE system and IFPL believes that delivering high quality sound, with high unit reliability, and minimising the impact of Customer Induced Damage (CID) is vital in maintaining customer satisfaction. To this end, IFPL has developed proprietary technology that differentiates their audio solutions in the market. These include:
Long Life Audio
IFPL’s original product line is aimed at delivering a highly robust and reliable audio jack and to minimise CID. The high quality materials used, testing to over 100,000 insertions and design ensure that these jacks are robust. IFPL use this Long Life technology for single, double and triple jacks. Additionally, IFPL’s design ensures that each pin socket can also work as single pins, ensuring additional redundancy in the dual and triple pin solutions.
Rapid Fit range
IFPL’s Rapid Fit technology delivers a solution for rapid on-wing maintenance. Rapid Fit has been designed with a replaceable cassette that house the jacks, whilst keeping the high-cost electronics in the main housing. This enables the lower cost part of the cassette to be simply swapped out on-wing in typically less than 30 seconds. IFPL recently announced a new patent pending Rapid Fit USB-C variant of the Rapid Fit jack and will offer both an analogue or digital variant ensuring that future headset standards are supported.
IFPL’s Integrated Noise Cancelling Audio Module (INCAM) technology allows noise cancelling in the jack rather than the headset, allowing all passengers to enjoy noise cancelling technology with a simple addition of a low-cost microphone in the headset. This keeps the headset cost low whilst providing a significantly enhanced audio experience for the passenger .
IFPL’s patented MagSignal technology virtually eliminates CID. The headset can be pulled from any angle and simply detaches from the magnetic plug without damaging the jack or the headset. This extends the life of the headset and the jack and avoids CID. The floating magnets ensure a signal is maintained at all times during turbulence and vibration.
Push Through Pin
IFPL’s Push Through Pin technology ensures the jack does not have to be replaced if a pin gets broken in the jack. The pin can simply be pushed through and collected in a reservoir at the back of the jack. This reservoir has been known to hold as many as 12 broken pins.
IFPL has designed their Self-Testing technology to enable problem jacks to be identified and fixed rapidly, ensuring high availability. The clever design of the LED being powered by the audio makes this a suitable jack for retrofit, as no extra power is needed. All that is required is for the maintenance staff to send a high-frequency audio tone through the existing IFE system, then walk through the cabin and check the jacks at a glance. IFPL has deployed this technology in a wide variety of audio jack solutions and neatly demonstrates why IFPL are renowned for providing industry leading audio jacks.
IFPL’s established range of products and solutions will be on display and the team from IFPL will be on hand to discuss any requirement that visitors to AIX 2017 may have.
Visit IFPL at Booth 2C10.
Vision Systems and PXCom have partnered to offer airlines an unmatched level of flexibility in their GUI management.
France | March 17, 2017– At Hamburg AIX 2017, Vision Systems will unveil a new release of its IFE solution called Visi-Stream, that ensures a high passenger satisfaction and ancillary revenues. It comprises Wi-Fi AVOD with a rich and varied content including movies, music, games, daily press, extensive tourist information and ticketing. Advertising can be global and local, and priority data flows for safety videos put the tablets on hold. Options include broadcast or connectivity as well as remote diagnosis, software and content updates via a ground platform.
The IFE manufacturer has decided to integrate XPlore by PXCom, the end-to-end solution that enables digital content management on the ground, and automatic roll- out on the onboard servers.
Harnessing the GUI management thanks to digital power
“Updating the GUI, from simple design changes to additional sections was a pain point for the airlines”, noted Cyril JEAN CEO of PXCom. “Thanks to digital, airlines can now choose to change both the UX and the content management, in a few clicks. For example, let’s imagine that during the Chinese New Year celebrations our airlines expect a change in the background and additional editorial content, it’s now a matter of minutes.”. Beyond such flexibility, Vision Systems’ customers can now benefit from a full and automated aggregation of their digital content: corporate presentation, editorial productions, destination deals & services, digital inflight advertising, sponsored microsites…
Vision Systems technical teams had developed their own Content Management System. The challenge was to integrate in a single back-office, usual content management (films, music, games, digital press…), with the new abilities provided by XPlore by PXCom. “Vision Systems is committed to a permanent innovation approach, constantly looking for ways to provide cutting-edge solutions. The successful integration of XPlore allows us to offer IFE systems with further flexibility in terms of design and content.” stated Catherine Robin, Group Managing Director.
This brand new feature will be showcased in exclusivity on Vision Systems’ booth 2D28.
Cwmbran, United Kingdom | March 8, 2017– STG Aerospace, a research-driven pioneer in aircraft cabin lighting, held an Open Day on 7th March at its Innovation & Engineering Centre on the Llantarnam Industrial Park, Cwmbran.
Visitors, including customers and suppliers as well as academics engaged in joint research projects and other invited guests, were given a tour of the company’s facility where the company has already created 36 jobs since it was first opened in 2015.
The tour also included demonstrations of the latest product developments from STG Aerospace. These included the company’s new LED reading light, part of its liTeMood® range which, with its patented square light pattern, minimises the light spill onto neighbouring seats and helps give passengers a sense of control over their own environment. Also being demonstrated was saf-Tglo® blu, the world’s first ever blue-glowing photoluminescent emergency floorpath marking system which creates a more calming ambience and has already won a prestigious APEX Award for Best Cabin Innovation.
At the Open Day, there were speeches from Harriet Wollerton, Aerospace Operations & Business Development Manager at ADS, the trade body for the UK aerospace, defence, security and space industries, and from John Whalley, Chief Executive of Aerospace Wales, a trade association for all companies operating in the country.
Welcoming the news, Economy Secretary Ken Skates said: “STG Aerospace is a recognised market leader in its field and has a quite remarkable global reach, exporting worldwide with its products acknowledged as industry standards. This is a considerable achievement and STG Aerospace is a very welcome addition to the dynamic aerospace sector we have in Wales.
“I am delighted Welsh Government support helped the company establish its new centre in Wales and that it has created significantly more jobs than was originally anticipated which is great news.
“Today marks an important date in STG Aerospace’s business calendar as it marks the completion of its first major strategic investment and enhanced capabilities and I wish the company every success in the future.”
The STG Aerospace Innovation & Engineering Centre is equipped with a goniophotometer, used for measuring the size, space and shape that lighting takes up, and an integrating sphere which is used to analyse colour. The Centre also has two sections of aircraft, a Boeing and an Airbus, used to visualise how new products will actually work when in service. In addition, there is a Chemistry Laboratory and a Flammability Laboratory.
“We were delighted to have this opportunity to demonstrate the full extent of our research and development facilities to so many important guests”, said Nigel Duncan, CEO at STG Aerospace. “Being at the cutting edge of research into how lighting affects people, physiologically and psychologically, is central to our product development philosophy.”
STG Aerospace’s success and rapid growth is reflected by a range of global patents and the number of major industry awards it has received, including winning the Queen’s Award for Enterprise on four separate occasions.
Its Innovation & Engineering Centre in Brecon House on Llantarnam Industrial Park has an extensive R&D facility that includes a state of the art lighting laboratories and simulations of 737 and A320 aircraft.
Investment to help SITA deliver new geo-location technology to airports and airlines
Geneva | March 1, 2017–
SITA, the air transport IT provider, has completed a strategic investment in dynamic mapping company LocusLabs, helping drive innovation for the benefit of the entire industry while supporting SITA’s own investment in innovation.
The investment also supports SITA’s continued focus on developing and delivering common-use geo-location technology which allows passengers to identify services using location. This solution, which merges mapping with a wide range of location data, allows airports and airlines to use the same dynamic maps and data but tailor them to their own requirements.
This additional funding will help LocusLabs further enhance its mapping capabilities, which is already in use at several major international airports as well as by airlines.
Jim Peters, Chief Technology Officer at SITA, said: “SITA has a clear focus to fast track innovation on behalf of the air transport industry and provide new technology that makes air travel easier at every step. These investments complement our own research and development at SITA Lab, by investing in complementary technologies that add value to our overall portfolio.
“LocusLabs is a perfect example – its geo-location capability adds real value to SITA’s cutting-edge airport app and opens new possibilities to enhance the passenger experience using location.”
LocusLabs provides the world’s most accurate and up-to-date indoor maps for airports and is used by SITA to power its mapping functionality for its Day of Travel airport app, already in use by international airports globally, including Miami International Airport and Nice Côte d’Azur Airport. These graphically enhanced, vector-based maps, have built-in navigation functionality to guide travelers to their boarding gate or other airport locations. Rich content including images, attributes, keywords and other metadata enable easy discovery of points of interest, retail stores and other amenities at the airport.
LocusLabs CEO and Co-Founder, Campbell Kennedy, said: “While LocusLabs’ mapping technology continues to help millions of passengers find their way through airports globally, technology continues to change rapidly and we need to keep pace to remain relevant. Future smart buildings and augmented reality applications are the new frontier for maps and with the support of SITA, both as an investor as well as a technology specialist in the air transport industry, LocusLabs can bring these technologies to fruition.”
This week we got a tip-off about a new product that Cyril Jean at PXcom developed for airline inflight content. To start off our discussion with him, we asked for a simple statement of what XPlore is, and he told IFExpress; “A comprehensive on-the-ground solution that generates interactive apps for your IFEC platforms.” But the real solution is a bit more elegant than that. The true beauty of XPlore is it bares the workload of locating, selecting, developing and providing IFE solutions. Further, we note that their total operation is handled by their SaaS (Software as a Service) model. After we heard more about the program, we thought our readers might like to see how content and advertising providers could take the load off the airlines and we asked Cyril if he would give our readers a few answers to some relevant questions:
Q. What is XPlore?
A: XPlore is an end-to-end solution, focused on destination content, deals & services, that enables content creation, aggregation and management on the ground and automatically generates the inflight apps or updates for the inflight apps, that are aimed at being integrated into the IFEC platforms.
Q. How does it work?
A: XPlore is divided into a back office, and bespoke inflight apps. On the back office side, we agree with airlines on the kind of content that they want to onboard: interactive destination guides, sponsored content, editorial content, destination deals (activity booking or couponing), destination services (taxi booking, car rental, hotel pre-checking, etc.) Meantime, we create for the airline the interactive experience they want to deliver onboard. That means that we create the app(s) that they want to be integrated into their IFEC platform, whether seatback screen, w-IFE and/or IFC portal, or airline’s app. The GUI is always customized to provide a consistent and seamless experience on the IFE. And automatically, we “populate” the apps with the content updates that are managed on our back office.
At the end, when the aircraft lands, we off-load all the usage data, transactions…and update the dashboard both for the airline, PXCom, and all the involved partners. Except for destination services that require IFC, our technology doesn’t need to rely on any IFC.
Q: So, XPlore is on the plane and on the airline ground data sources – but it looks to also be on your computers to monitor it as well. Can you sort out for our readers what each part does – Airplane, Airline Back Office, and PX Com office computers/monitoring equipment? Do they talk to one another? If so, how?
A: Actually our back office is on a SaaS mode (Software as a Service). There are as many accesses as an involved stakeholder:
- PXCom has an access to upload and manage all the destination guides contents from the travel guide editor we partner with, as well as the destination deals inventories
- All the sponsors and advertisers access to upload their promotional content and define the call to action they want (booking/prebooking, landing pages, lead generation form, downloadable coupons, etc.), and monitor the results of their advertising campaigns
- Each airline we work with, has a dedicated access, both upstream, to manage the content they want to add, clear/ban the advertisers, sponsors, destination service providers – and downstream to monitor the usage data as well as the generated ancillaries.
Then PXCom’s team controls, monitors and manages on the back office the whole content which is ready to be onboarded, and, through a simple click, the team generates the content or content’s update, including the possible GUI changes. All this digital content is then sent to the considered airline’s IFEC through its IFEC manufacturer, and when an aircraft lands, all the relevant data is automatically sent to our back office and feed the usage figures.
Q: Why did you and your team develop XPlore?
A: Actually, this architecture (on-the-ground back-office “connected” to inflight) was developed for our internal needs, and is part of PXCom’s patented technology. The principle is exactly the same as for regular media (music, movies, digital press) managed by well know CMS (Content Management System), but the big difference is that we only manage digital and interactive content.
Q: Will XPlore work on seatback and personal device alike?
A: Correct. All our solutions are designed to work regardless of the InFlight Entertainment platform (seatback screen, w-IFE, IFC portal, airline mobile app).
Q: Have you developed many airline solutions for XPlore and are airlines interested?
A: By AIX we will be integrated on 11 airlines. 100% of what we provide the airlines with, is managed by XPlore and we will welcome all the IFEC industry to booth 3C40B.
Q: OK, XPlore sounds very airline friendly but how will it help airlines?
A: PXCom is dedicated to both leverage the #PaxEx and generate ancillaries for the airlines. XPlore is a cost-effective solution that introduces a maximum agility both in the GUI and the content management of the inflight apps. For example, should an airline produce for its website some destination tips or editorial content they want to onboard additionally to their interactive inflight destination guides, we just need to connect via an API, and automatically the content produced for its website can be retrieved and aggregated with the rest of the destination content that we onboard.
Regarding the ancillary generation, our technology acts like an aggregator, especially for destination services. Let’s consider an important car rental company. This company has partnerships with X airlines that all have different IFEC platforms. For this car rental company, we create once the inflight app, and rolls it out on all the airlines-partners IFEC/IFC platforms. On the reverse side, for an airline that wants to “populate” its inflight connectivity portal and maximize the ancillary revenues we position as a single technology entry point for all its partners.
Q: That all sounds great but what are airlines doing with your content application solutions?
A: We have closed a deal with an airline that has chosen to add its own cabin crew tips (specific Points of Interest and/or specific reviews). That means that the airline’s cabin crew management has organized the collection of the tips, and upload them on our back office to be aggregated with the interactive destination guides that we provide.
Another airline has chosen to “plug” its own destination content, initially written for its inflight magazine, to the destination guides we will integrated into both its seatback screens & IFC portal.
Q: Will this product reduce airline costs or provide other benefit like more usage and customer interest data?
A: All of these! Regarding the costs, we can change the whole content as well as 100% of the GUI of the apps without going through costly software update assessments.
Regarding the customer interest data, when we talk to airlines, we show them the day+1 live monitoring of our apps’ usage data. These data help us in delivering more accurate content, whilst offering “sponsors” the right insights for their inflight digital advertising campaigns
Q: Sounds exciting Cyril, when it be flying?
A: It’s already flying on 160+ aircraft!
(Editor’s Note: The XPlore Main Architects are shown in the picture above but not the whole team were included. Also, be sure to checkout the XPlore Brochure!)
Gogo has taken its 2Ku performance to the next level, exceeding speeds of 100 Mbps. “When we launched 2Ku, we knew that the performance would get better with our next generation modem and new high-throughput satellites,” said Anand Chari, Gogo’s chief technology officer. “We have capacity on HTS satellites in orbit today and 2Ku’s open architecture allows us to take advantage of satellite innovations over time. We also continue to improve our aircraft hardware – servers, modems, antenna, and wireless access points. This performance achievement demonstrates the progress we’ve made on both fronts.”
Gogo’s new modem upgrades the performance of both its 2Ku and Ku global satellite services. The proprietary features of the new modem significantly increase throughput and reliability to and from the aircraft. The modem also will support access to streaming video through the internet and live television programming through Gogo’s IPTV product – Gogo TV.
“There are now more than 100 2Ku aircraft flying with our first-generation modem utilizing existing wide-beam satellite technologies. Under these conditions, the technology is already delivering industry leading performance. With the new modem and HTS satellites, we are setting a very high bar for the industry,” said Michael Small, president and CEO of Gogo. “We are going to deliver this technology upgrade to our airline partners without needing to take an aircraft out of service, which is incredibly important for their operations.”
The new modem will be installed beginning in the second half of 2017. Eventually, it will be installed on more than 1500 2Ku and 250 Ku aircraft across 13 leading airlines.
The company has developed EASA-certified Lido/SurfaceData database of worldwide obstacles designed for avionics manufacturers and software providers.
They earned $78m on $534.4m revenues in 2016 vs $85.1m on $549.7m in 2015.
They booked orders from unidentified customer(s) for eight 737NGs, 18 737 MAXs (nine converted 737NGs) and five 787s, increasing its 2016 order total to 61 (50 net). Also, they were selected by flydubai to provide data analytics to manage its 737 MAX fleet.
- ACI reports year-over-year world airport traffic increased 5.5% in 2016. Lets see what 2017 does!
- Here is why you might want to be Wi-Fi careful in the airport or even on a plane.
From personalizing the travel experience to big data, improved efficiency and new dynamic distribution standards – Lufthansa Systems supports airlines on every level of digital transformation
Raunheim, Germany | February 16, 2017– Everyone is talking about digitalization. Many companies are wondering how to future-proof themselves in the digital world. Lufthansa Systems turned this vision into reality a long time ago. For years, the aviation IT specialist has been advising and supporting airlines in their digital transformation, demonstrating what sustainable airline processes can look like and helping customers implement concrete projects.
“The core of our company strategy is to put airlines in a perfect position for the digital future. For example, we have spent over 15 years helping airlines work toward a paperless flight deck,” said Olivier Krüger, CEO of Lufthansa Systems. “We are offering new solutions and expanding our consulting unit in response to growing demand in the market. In keeping with this, we are continually enhancing our digital expertise so we can develop innovative solutions for the entire cosmos of an airline and its passengers – with data analytics, personalization, mobility and new developments such as eye tracking and dynamic navigation maps.”
The spectrum includes solutions and consulting services for improving the efficiency and differentiation of all aspects of an airline as well as for optimizing the entire travel chain for passengers.
Personalized Air Travel Services: Personalized solutions aim to enhance the passenger travel experience. New digital and individual services and apps, which can be used before, during and after a flight, ensure that passengers are addressed directly and personally. BoardConnect is one example. This digital platform enables passengers to access wireless inflight entertainment on their own smartphones and tablets, while offering additional functionalities for flight deck and cabin crews – with or without an Internet connection. The new inTime app is another example. It calculates how much time passengers will need to reach their gate punctually from their current location. Both the traffic situation outside the airport and the waiting times at check-in and security are taken into account here. The timings are based on (anonymized) data from real passengers, so the app gets more intelligent over time.
Dynamic Distribution Management: Dynamic distribution management makes it possible for airlines to increase their revenues by offering ticket and service packages directly to travelers. The New Distribution Capability (NDC) standard of the International Air Transport Association (IATA) is promoting this development and significantly affecting the distribution structures of airlines. Together with partners, Lufthansa Systems provides solutions for the entire NDC process, including offer and order management, dynamic pricing, and billing with the Sirax/RA revenue accounting solution. Airlines benefit from improved customer loyalty through more individualized offers, with lower distribution costs and higher revenues.
Safe & Efficient Flight Operations: Optimization and efficiency in all aspects of flight operations are the crucial aspects here. Simplified processes, improved routes, reduced fuel consumption and shorter handling times (including for crews and maintenance work) not only generate considerable savings potential, they also increase flight safety. For example, the digital navigation maps of the Lido/Navigation product line are becoming more and more dynamic. In the near future, they will be able to seamlessly display all flight processes from gate to gate. With an on-board Internet connection, additional smart functions in the maps can show information that is relevant to specific situations during a flight. This increases the pilots’ situational awareness.
Reliable Air Travel Experience: New developments in the field of flight operations revolve around passengers and their positive travel experience. If disruptions or delays do occur, these solutions aim to minimize the negative effects on passengers and communicate changes in a transparent way. This is essential to an airline’s success. The successful NetLine/Ops ++ operations control solution helps here with its innovative eye-tracking feature. Employees in an operations control center sometimes have to monitor six screens showing current flights and information about potential disturbances. Analyzing the eye movements of operations controllers with the help of eye-tracking technology ensures that no important warnings or disruption notifications are overlooked.
“In light of the growing importance of digital solutions in the aviation industry – including in the areas of data sharing, analytics and prediction – we founded a company last year called zeroG,” said Lufthansa Systems CEO Stefan Auerbach. “zeroG is a consulting firm with the character of a start-up which can respond quickly and flexibly to changes in the market. With their expertise in IT and aviation, our zeroG consultants support digitalization projects inside and outside of the Lufthansa Group.”
The attached infographic provides an overview of current digitalization projects and innovative solutions. Excerpts can be provided upon request. An animated version of the infographic for digital use can be found on YouTube. (Copyright: Lufthansa Systems)
Washington | February 9, 2017– CEOs representing Airlines for America (A4A), the industry trade organization for the leading U.S. airlines, today met with President Donald Trump and senior White House officials to discuss the critical role that U.S. airlines play as drivers of the economy and job growth across the country.
“U.S. airlines are an integral part of our nation’s economy, as millions of Americans depend on safe, affordable and abundant air travel and shipping options each day”
A4A President and CEO Nicholas E. Calio, was joined by the following member CEOs at the White House meeting: Brad Tilden, Chairman and CEO, Alaska Air Group; Bill Flynn, President and CEO, Atlas Air Worldwide Holdings, Inc.; Dave Bronczek, President and Chief Operating Officer, FedEx Corporation; Robin Hayes, President and CEO, JetBlue Airways Corp.; Gary C. Kelly, Chairman and CEO, Southwest Airlines Co.; Oscar Munoz, CEO, United Continental Holdings, Inc.; Myron Gray, President, U.S. Operations, UPS.
“U.S. airlines are an integral part of our nation’s economy, as millions of Americans depend on safe, affordable and abundant air travel and shipping options each day,” said Calio. “We are grateful to President Trump for hosting this meeting and were encouraged by his in-depth understanding of our industry and the need to reform our air traffic control system. We share his administration’s goals of growing jobs, reducing taxes and regulation, and expanding our economy. We are confident we can achieve these outcomes by working together.”
Topics for discussion included:
- Jobs and Economic Impact: The U.S. airline industry is an integral part of the U.S. economy employing nearly 700,000 people. We operate 27,000 flights each day that carry 2.2 million passengers and 50,000 tons of cargo. See these fact sheets for more information about airlines’ investments in the customer experience and our employees, as well as how we contribute to airport financing.
- Air Traffic Control Modernization: The flying and shipping public deserve modernized air traffic control infrastructure. Unnecessary flight delays that are often the result of outdated, WWII-era technology and procedures cost the United States an estimated $25 billion in 2016 alone. Benefits of modernization will include: enhanced safety, reduced delays, fuel savings, reduced emissions, increased capacity and greater operational efficiency. See these fact sheets to understand why our air traffic control system needs modernization.
- Regulatory Reform: We need smart reforms that will unlock the industry’s potential to expand jobs and improve the customer experience, while maintaining the high level of safety we have today. Commercial aviation was deregulated almost 4 decades ago. Yet, we’re still subject to more than 13,000 regulations across 13 federal agencies – and that’s just in the United States.
- Taxation: Aviation is subject to 17 separate federal aviation taxes paid by airlines and their customers. Our passengers are over taxed and a portion of TSA and CBP so-called user fees are diverted to deficit reduction and other federal spending, paid by airlines and their customers. These taxes increased from $3.7 billion in 1990 to $23.1 billion in 2016. Currently, passengers pay 21 percent of a one-stop, round-trip domestic ticket in taxes, an excessive burden on our customers. You’d be hard pressed to find an industry with a greater federal excise tax burden than U.S. airlines. While the airports want an increase on the Passenger Facility Charge, the President stated that he does not like fees.
This week, IFExpress has a lot of new product/services probably announced as Aircraft Interiors, Hamburg, 4 – 6 April, 2017 approaches. This ‘Big Deal IFEC’ show is the culmination of Passenger Experience Week in Hamburg 3 – 6 April. We will have more on the expo later but let’s return to the topics of this weeks IFExpress:
Inmarsat has announced a key infrastructure milestone for its European Aviation Network (EAN), following the successful test and validation of the EAN Satellite Access Station (SAS). As the first solution in the world to integrate connectivity from a satellite, operated by Inmarsat, and a LTE-based ground network, operated by Deutsche Telekom, EAN will provide a true in-flight broadband experience for millions of airlines passengers traveling throughout Europe. The SAS is located in the Greek town of Nemea and operated under an agreement with OTE, the largest telecommunications provider in Greece and member of the Deutsche Telekom Group. Engineers undertook rigorous performance and stability tests to verify the SAS’s capabilities to serve as a reliable and robust gateway between Inmarsat’s S-band satellite and the internet. The SAS consists of a 13-meter antenna that provides feeder links to the satellite, a radio frequency sub-system and a radio access network provided by Inmarsat partner Cobham SATCOM. And if you want to see a video that does a good job of explaining the program, check out the video on youTube
Inflight Entertainment and Connectivity (IFEC) specialists IFPL will be showcasing their latest power solutions at AIX 2017 in Hamburg. With new consumer devices adopting USB-C as standard, IFPL has actively engaged its customers on how this technology can be applied to IFEC and how to transition from USB-A. Along with its baseline USB-C outlet, IFPL is currently developing a range of USB–C 3.1 peripherals and solutions. Visitors to stand 2C10, we are told, can see their USB-C outlet and discuss industry adoption of this technology.
In previous shows IFPL demonstrated their high power and data USB-A 2.0 and we covered it IFExpress. These are now in-service along with IFPL’s clever reversible option. Recently, IFPL has worked closely with GORE to develop the new USB-A 3.0 module, that combined IFPL USB 3.0 with GORE Aerospace USB 3.0 cables and provides the ideal solution for delivering high power (2A, 5V DC) and data transfer (up to 5Gbps) as per USB 3.0 requirements. This gives passengers the ability to maximize the benefits of both charging their Personal Electronic Devices (PEDs) and interfacing with the Inflight Entertainment (IFE) system.
IFPL has also enhanced the capability of its existing 1225 unit, the 110V AC Universal Remote Power Outlet, with the addition of a high power USB-A socket and will be demonstrating the new 2011 unit on the stand. In addition, IFPL has been working with key industry partners to develop a new range of power solutions that focus on ensure ergonomic and aesthetic seat integration. The combined approach delivered a system that maximizes the use of the physical space of the seat and seamlessly design the USB outlet into the actual seat arm. The result is an attractive installation of a fully integrated system that has no impact on passenger legroom. As always, IFPL’s established range of IFEC products and solutions will be on display and the expert team from IFPL will be on hand to discuss any requirements that visitors to AIX 2017 may have.
Editor’s Note: IFPL is based on the Isle of Wight, just off the South Coast of England. Founded 20 years ago by CEO Geoff Underwood, IFPL today enjoys one of the largest portfolio of proven IFEC products and services in its sector.
Airline passengers flying to and from the Ivory Coast can now expect a connected experience, as national airline, Air Cote d’Ivoire (VRE), signs up for inflight passenger connectivity services from world-leading provider SITAONAIR. The new deal will deliver connectivity solutions to VRE’s brand new A320s, in the form of SITAONAIR’s Internet ONAIR and Mobile ONAIR products. With Internet ONAIR onboard, airlines can offer passengers seamless inflight internet access, connecting their personal devices by opening a browser – just as they would with a public Wi-Fi hotspot. Airlines can use Internet ONAIR to personalize their passenger relationships by developing a portal that can offer an interactive and engaging experience for the passenger. It also offers opportunities for airlines to grow their ancillary revenues. Mobile ONAIR, meanwhile, offers passengers an airborne mobile phone service that enables them to make phone calls, send texts and use their mobile phone data inflight, through an extensive number of roaming partners in Africa and across the world. In June 2017, SITAONAIR’s teams will begin activating Internet ONAIR and Mobile ONAIR on five new Air Côte d’Ivoire A320s equipped with Airbus’ Airline Network Architecture (ALNA) server platform. The services will make use of SwiftBroadband, an IP-based data service from Inmarsat that SITAONAIR, as distributor, will operate as service provider.
Aviation Satcom provider, AirSatOne, announces lower rates for its SwiftBroadband connectivity. Taking care of customers is a top priority at AirSatOne and one reason why the company maintains a 99% customer retention rate. So when Inmarsat, the leader in global satellite communications, lowered its prices AirSatOne was quick to pass the savings on to its customers. Customers using AirSatOne as their service provider have access to its custom global network for the same price as the generic network used by the competition. AirSatOne’s custom network includes worldwide teleports and IP PoP (Internet Point of Presence) with advanced network security and our globally deployed Flightstream SA which provides web filtering, compression, consumption tracking and firewall customized for mobile communications.
When Lufthansa’s new long-haul Airbus A350-900 enters service this coming Friday, passengers will experience a cabin lighting concept tailored to the human biorhythm for the first time – 24 different lighting scenarios on board ensure that passengers reach their destination well-rested and with less jetlag than is typical for a long-haul flight. The scientific concept for the new lighting technique originates with the “jetlite” startup, anchored in the aviation cluster, and was brought to market-readiness assisted by the six-month Airbus BizLab accelerator program.
Effective immediately, Hideo Nakano will serve as CEO of Panasonic Avionics, succeeding Paul Margis, who has left the company. Mr. Nakano is an avionics industry veteran and was most recently the Deputy CEO of Panasonic Avionics. His previous experience at Panasonic includes serving as CFO of Panasonic’s Automotive & Industrial Systems Company, the largest of Panasonic Corp.’s four internal companies, as well as CFO of Panasonic Corporation of North America. Panasonic Avionics has also appointed Mark Jennings to serve in the new position of Chief Operating Officer. In this role, Mr. Jennings will be responsible for duties related to operations, engineering, sales and marketing. Mr. Jennings joined Panasonic Avionics in 1998 as Regional Director based in Dubai and most recently served as Vice President of Operations. Additionally, Seigo Tada has been named Chief Financial Officer of PAC. He succeeds Paul Bottiaux, who has left the company. Mr. Tada will maintain his position as VP of Finance and Controller of Panasonic Corporation of North America. Mr. Tada joined Panasonic in 1985 and has held roles of increasing responsibility within the finance function throughout his time with the company, including ten years in the United States. You can read more here.
LT just completed Ka Band connectivity on it’s first VIP A330 and installing similar technology on some 32 Lufthansa A320 planes PER MONTH!
GLOBAL CONNECTED AIRCRAFT SUMMIT
Here is the agenda. The summit happens Wednesday, June 7, through Friday, June 9. this year.
- OK, so flying over America may be challenging right now, how about a movie? Hang on, it’s a mind blower! – Flying Over America – YouTube
- Obviously these folks read our article about BOSE Noise cancellation headphones for flying – The best noise-canceling wireless headphones that you can buy | Page 2 | Digital Trends
- Confused about Wi-Fi? Here is a great source of info on the standard ISM (Industrial, Scientific, and Medical) channel frequencies and bandwidth
- And if you are seeing 2017 Aviation headwinds, you might be correct – Aviation Industry Could Face Headwinds In 2017
Isle of Wight | February 6, 2017– Inflight Entertainment and Connectivity (IFEC) specialists IFPL will be showcasing their latest power solutions at AIX 2017 in Hamburg.
With new consumer devices adopting USB-C as standard, IFPL has actively engaged its customers on how this technology can be applied to IFEC and how to transition from USB-A. Along with its baseline USB-C outlet, IFPL are currently developing a range of USB–C 3.1 peripherals and solutions. Visitors to stand 2C10 can see their USB-C outlet and discuss industry adoption of this technology.
In previous shows IFPL demonstrated their high power and data USB-A 2.0. These are now in-service along with IFPL’s clever reversible option. Recently, IFPL has worked closely with GORE® to develop the new USB-A 3.0 module, that combined IFPL USB 3.0 with GORE Aerospace USB 3.0 cables and provides the ideal solution for delivering high power (2A, 5V DC) and data transfer (up to 5Gbps) as per USB 3.0 requirements. This gives passengers the ability to maximise the benefits of both charging their Personal Electronic Devices (PEDs) and interfacing with the Inflight Entertainment (IFE) system.
IFPL has enhanced the capability of its existing 1225 unit, the 110V AC Universal Remote Power Outlet, with the addition of a high power USB-A socket and will be demonstrating the new 2011 unit on the stand. In addition, IFPL has been working with key industry partners to develop a new range of power solutions that focus on ensure ergonomic and aesthetic seat integration. The combined approach delivered a system that maximises the use of the physical space of the seat and seamlessly design the USB outlet into the actual seat arm. The result is an attractive installation of a fully integrated system that has no impact on passenger legroom.
As always, IFPL’s established range of IFEC products and solutions will be on display and the expert team from IFPL will be on hand to discuss any requirements that visitors to AIX 2017 may have.
The other day, we got a note from Robin Applebaum, APEX Marketing Communication Director we thought you might like to see: “I wanted to reach out to you today with some exciting news from the Airline Passenger Experience Association (APEX) and the International Flight Service Association (IFSA). This morning, APEX and IFSA announced a more tightly aligned relationship to better serve the global airline industry. This step will help to further solidify APEX as the industry’s most influential member-based organization dedicated to elevating the entire passenger experience; and will help IFSA to grow globally as the pivotal airline association of the catering and in-flight services market. While both APEX and IFSA will remain fully independent, this alliance triggers additional collaboration in the planning of association co-locations and events, joint working groups, reciprocal guest board member attendance at board meetings, as well as now having a common Chief Executive Officer serving both associations.”
When we asked for more background info, she responded: “As I am sure you are aware, APEX and the International Flight Service Association (IFSA), have had a long established ‘sister-association relationship.’ Last week’s announcement only serves to further align the two groups. As part of this strategic relationship, APEX will be leveraging IFSA to represent the foundation of the association’s catering and services sector. “This will not only help the association to grow its footprint, but will also further solidify APEX as the industry’s most influential member-based organization dedicated to elevating the entire passenger experience. For IFSA, aligning with APEX will help them to expand its reach globally, build additional strategic partnerships with like-minded organizations, and establish itself as the industry’s global representative of the growing catering and in-flight/onboard hospitality market.”
“Additionally, the inclusion of more catering and service elements at APEX events will attract greater numbers of senior airline decision makers who oversee this sector as well as IFE by offering a greater diversification of products, services and information. As demonstrated at APEX EXPO in Singapore, this type of approach yields an increase in potential customers for event exhibitors and other vendor participants. Finally, it will help to better position APEX events against the backdrop of assertive for-profit show competition.”
“To celebrate the fleet-wide upgrade to their new JAL SKY NEXT product, the airline will start offering free Wi-Fi on all equipped domestic flights from February 1, 2017 till August 31st 2017. Connectivity is provided through Gogo using our satellite Internet technology. You’ll find the SKY NEXT product on select 777 -300, 777-200, 767-300 and 737-800 aircraft. JAL was our first international customer, and we’ve been honored to partner with them since 2014 on connectivity and entertainment for their domestic passengers.
This promotion from JAL is just one of the latest to offer Gogo products and services free to their passengers. Last year, we partnered with T-Mobile to provide free Wi-Fi to their subscribers, and most recently, Alaska Airlines rolled out their Free ChatTM product which lets passengers access popular chat apps like iMessage, Facebook Messenger and WhatsApp on their smartphone.
In addition to connectivity promotions, we also provide the technology allowing airlines to offer free wireless entertainment to their customers. The product, called Gogo Vision, streams movies and TV shows from our airborne server to most mobile devices, laptops and tablets. Movies and TV shows from Gogo Vision can now be found on more than 2800 aircaft on some the largest airlines in the world. Today, many of Gogo’s airline partners are offering all or some of the content free to passengers.”
Aviation Satcom provider, AirSatOne, announces lower rates for its SwiftBroadband connectivity. Taking care of customers is a top priority at AirSatOne and one reason why the company maintains a 99% customer retention rate. So when Inmarsat, the leader in global satellite communications, lowered its prices AirSatOne was quick to pass the savings on to its customers.
Customers using AirSatOne as their service provider have access to its custom global network for the same price as the generic network used by the competition. AirSatOne’s custom network includes worldwide teleports and IP PoP (Internet Point of Presence) with advanced network security and our globally deployed Flightstream SA which provides web filtering, compression, consumption tracking and firewall customized for mobile communications.
“We think this is an exciting time for the Satcom market. With more and more operators and executives finding it essential to conduct business and stay in sync with the home office while traveling, we hope reducing airtime charges will encourage more aircraft owners to invest in installing Satcom systems in their aircraft,” says Kremsreiter. Satcom systems work everywhere (except at the poles) so in addition to increasing productivity, Satcom hardware increases the aircraft’s value and worldwide marketability when it comes time to sell.
Airlines and airports are investing in technologies to help predict and prepare for future events. This is according to The Future is Predictable, a report published today by air transport IT provider, SITA. It outlines how efforts are being made to tackle the estimated US$25 billion cost of flight disruptions to the air transport industry by harnessing artificial intelligence, cognitive computing, predictive analytics and other progressive technical capabilities.
SITA’s analysis reveals that predictive tools using artificial intelligence and cognitive computing are likely to be adopted by half of airlines and airports over the coming five to 10 years. However, a few front runners are already trialing predictive modeling, machine learning, and data mining. These efforts are mainly focused on initiatives that will provide passengers with more relevant information about their journey to create more seamless and personal experiences.
During 2017, SITA Lab will be validating delay predictions with airlines and airports and expects to complete up to five trials with its industry partners. The next stage will be to incorporate its delay prediction algorithm and disruption warning feeds into SITA’s services to the air transport industry. In the report, leading airports and airlines share their experiences including Gatwick Airport where a seamless passenger experience from curb to gate is the goal. Here several different areas of airport activity are tracked to measure performance and move towards predicting it.
As artificial intelligence develops the importance of maintaining the human touch is not lost on the airlines and airports. Indeed, the combination of people and artificial intelligence is described as transforming the travel experience. The science of artificial intelligence is developing quickly and airlines and airports are turning to the academic community to help them with predictive tools to tackle disruptions. SITA’s report discusses research that is being carried out with scientists from Binghamton University, State University of New York; University of Nottingham as part the European Union-funded consortium PASSME; Carnegie Mellon University; Oxford University’s Data Science Laboratory in the Mathematical Institute and University College London School of Management.
The Future is Predictable combines SITA’s global industry experience and studies with commentary and case studies from airports and airlines that are investing in the latest research and technologies.
New Zealand-based audio equipment and technology developer Phitek Systems has been sold to New York-listed Amphenol Corp, providing an exit for a number of domestic VC investors. Phitek’s previous backers include Direct Capital-managed TMT Ventures and Stephen Tindal’s K1W1 investment vehicle. TMT, which has been invested since 2005, has a direct 27 per cent and a 14 per cent holding shared with the New Zealand Venture Investment Fund. Meanwhile, K1W1 owns 39 per cent. Phitek designs and supplies aircraft in-flight entertainment interconnect products for the commercial aerospace industry. You can read more here.
Luftahansa Technik has announced a two-in-one solution (TIOS) antenna radome for the Boeing 737-700 and -800. The antenna, installed on the vertical stabilizer to reduce drag and positively affect the aircraft’s center of gravity, will make it possible to install Ka-band antennas to provide high-speed internet, TV connections and a high-definition camera. The radome is up to 200 lb. (100 kg) lighter than the original and is FAA validated and has an EASA Supplemental Type Certification. You can find satellite communication options, products, services and companies in MRO Links, MRO-Network.com’s searchable directory.
TIOS – Two antennas under one radome – YouTube
- Rich Salter told IFExpress: “Re: data transmission via light (LiFi), I just signed on to Moderate a session at AIX’ Passenger Experience Conference (PEC) on April 3 in Hamburg. It is the Tech Horizons session (last one of the day) in the Connected Journey track, and one of the presenters is Prof Harald Haas of Edinburgh who is founder of PureLiFi – and he coined the term “LiFi” too.”
- Richie Sugimoto reports that Aircraft Cabin Systems has just received Certification of ISO9001 and AS9100 – Congratulations!
- The death of IFE? The death of in-flight entertainment? American Airlines scraps screens and tells fliers to bring their own
- Cabin networks and Wi-Fi feature in Crystal Cabin Awards 2017
- Is this starting to smell funny? Delta Halts U.S. Flights as Another Computer Failure Strikes – Bloomberg
We started the first installment of our 2016’s predictions review in last week’s issue, so here is Part 2, or the wrap-up, from last year’s crystal ball – you can see how we did:
While last year we wrote about the future of beacon technology to be used in airports and on baggage, the market did not grow as quickly as we anticipated and this was due to a lot of factors. The following quote from tnooz sums it up pretty well: “As airports still search for use cases with value, and there is no generally accepted platform for this technology and its applications, the adoption is consequently slow.” Standards are the issue but we are happy to report some airlines are evaluating the technology.
Here is what we wrote last January:
“We have shown a number of beacon devices in pictures from the IFE trade shows but basically we are talking about mobile location, mobile intelligence or mobile sales communication devices. These are small battery free or line powered devices that communicate with your device over Bluetooth (4.1) and Wi-Fi. The folks at SITA have been developing a lot of airport related solutions and it remains to be seen when they will come aboard planes. Developed at Apple, the iBeacon Registry is their effort to get this technology started in airports and here are their services: It allows beacon owners (airlines, airports or 3rd parties) to manage their beacon infrastructure and track where they are placed in an airport. The technology enables airports to monitor beacon deployment to prevent radio interference with existing Wi-Fi access points. It provides beacons owners with a simple mechanism to set the ‘meta-data’ associated with beacons. Also, it has an API for app developers who want to use these beacons for developing travel and other related apps.”
Notes SITA: ‘The aims of the registry are to promote the use of beacons in the Air Transport Industry and reduce the cost and complexity of deployment. This can be achieved with the following design goals:
- Promote shared beacon infrastructure to reduce cost and complexity of deployment.
- Introduce standard beacon types and data definition to encourage reuse.
- Provide a simple to use API to discover beacons and get meta-data about beacons.
- Provide tools to airport operators and beacon owners to visualize and track beacons.
- Be vendor agnostic – the service should work with beacons from any vendor.”
While airport beacon technology has not taken off as well as we expected we provide this current list of the technology and its’ applications, and the further use of wireless devices used to find things.
- SAMSONITE – TRACK&GO | Accent Systems
- 10 Airports Using Beacons to Take Passenger Experience to the Next Level | Beaconstac
- Tracking Beacons In Samsonite Bags To Help You Find Lost Luggage Using A Smartphone App : TECH : Tech Times
- Why airports are slow to install beacons – Tnooz
- Airlines And Airports Commit To Beacon Technology
- Lost luggage less likely with new tracking systems – Elliott
“This topic is massive and we will cover it for many times and years to come but we wanted to share one thought from an online article we read – ‘People were reported to be ‘almost universally’ the biggest weakness in information security, ahead of technology and processes..” We note, of the respondents that reported to have an insider threat or policy, 70% offer employee training to minimize risk it said “The company employs intelligence teams that study different aspects of communications, user activity, social media, suspicious activity and other details,” said one respondent. “We’re seeing a lot more hands-on training, employee monitoring, and testing to address the issue,” said Ari Kaplan, security researcher. In fact, this human focused trend will be the number one item at this year’s CES in Las Vegas, the show of new gimmick things, one venue stood out: “#1 Say Goodbye to Cool, Hello to Security and Safety. At CES we have come to expect the latest new shiny gadgets but this is the beginning of change. The world is changing and aviation will be focused on this subject this year. Just consider how many folks touch technology that plugs into planes!”
If anything, we underestimated how big this subject was to become in our aviation lifestyle. The folks at Transparency Market Research noted that the total commercial aviation market is predicted to climb to $29.3 Billion by 2021 from $25.3 B in 2016 – roughly half of the market will be Avionics retrofits, but they note: “The use of modern commercial avionics systems also makes aviation vehicles more susceptible to online hacks.” Thus, our interest in security.
Another perfect example of interest growth is the increase in security related web links we save in our browser. In the beginning of 2016 we had 9 links identified – today we have 64. While we can’t begin to identify the many stories related to security failings at airports and from airlines and aviation hackers last year, this subject will get bigger and bigger – with a possible unacceptable number in 2017 – some possibly being potential horror stories.
C) Virtual Reality:
We noted VR last year: “Don’t get too excited about virtual reality for aircraft applications. In fact, here is the view from Rick Merritt in EE Times who seems to agree: “Some people will claim virtual and augmented reality will be the next big thing in the run up to the debut of a handful of major platforms in the spring. But by fall the heat will start to fade as consumers, chilled by their high price tags and underwhelming performance, give a pass on them as gifts for Xmas 2016.”Some airlines have been flirting with the concept of VR for a number of years and have even featured the technology in their airline lounges, but we believe this technology has a long way to go before it can migrate successfully to the airborne environment, especially if motion sickness is taken into consideration.”
It also begins to look like augmented reality might have a better inflight usage and acceptance this year. As an example the airline might transmit data to augmented devices to place information on glasses or phones like location, airspeed, whatever. However, The industrial market for augmented reality, and the logistics and manufacturing AR markets in particular, will soar by more than 400% in 2017, according to a forecast by ABI Research but it is hard to see IFEC applications, at least in lower classes, except those brought aboard by passengers.
Lastly, we noted in Other last year: “We probably don’t need to say it but Economy Class will get more crowded, competition will drop air fares as competition ‘crams’ up – possibly a new ‘mini or micro’ class, there should be more mergers as more airlines take on the Delta World concept, deals and freebies will exist for the frequent fliers while the rest of the travelers will pretty much just exist inflight (if that’s possible) you will need better pre-boarding ID, Airbnb and Uber concepts will tempt a new US airline concept but the idea will be killed (this is a tough one in the US), and in the end VR may be needed after all to blunt the reality of coach or class.”
We think we did pretty well last year and next week we will do a little predicting again and you will see what predictions our reader have too!
Boeing delivered 748 aircraft in 2016 (490 737s; nine 747s; 13 767s; 99 777s; 137 787s) vs a record of 762 in 2015 (495 737s; 18 747s; 16 767s; 98 777s; 135 787s).
Boeing booked orders for 848 aircraft in 2016 (701 737s, 18 747s, 26 767s, 23 777s; 80 787s) vs 878 in 2015 (666 737s; six 747s; 49 767s; 58 777s; 99 787s), net orders totaled 668 in 2016.
Boeing ended 2016 with a backlog of 5,715 aircraft (4,452 737s; 28 747s; 93 767s; 442 777s; 700 787s), down from 5,795 in 2015 (4,392 737s; 20 747s; 80 767s; 524 777s; 779 787s) – 550 737, 17 B747, 26 767, 17 777, and 58 787.
Technically, Boeing fell 80 planes short of their goal in 2016 – their lowest year orders since 2010 – and plane sales just may slow down in 2017 as well. However, Boeing does have a total of 5,715 jets on order.
Editor’s Note: Airbus is expected to announce the delivery of up to 688 planes, according to industry rumors, as their announcement is expected January 11th. If they announce 259 orders in Dec they could beat Boeing’s 668. Expect some surprises!
Rockwell Collins has acquired Pulse.Aero Limited, a UK-based company specializing in self-service bag drop solutions and airline applications, to enhance the company’s passenger processing services for airports and airlines. This acquisition further expands Rockwell Collins’ Information Management Services strategy to enable the connected aviation ecosystem.“As passengers seek to take more control of their travel experience, this acquisition expands our portfolio of self-service passenger processing solutions, enabling us to streamline and simplify the passenger journey through a fully connected airport,” said Dave Nieuwsma, senior vice president, Information Management Services for Rockwell Collins. Pulse.Aero’s products and services will be integrated into the Airport Systems portfolio of Rockwell Collins’ Information Management Services business. Rockwell Collins and Pulse. Aero have worked together on several successful deployments, including Dublin Airport, where new self-bag drop units were installed, reducing queue times and improving customer service.
Valour Consultancy Study:
A new paid study is available from Valour, but here is what they say about it: “The connected aircraft represents a paradigm shift for airlines and many are now in the early stages of deploying various applications. Several have begun to embrace staged increases in electronic flight bag (EFB) capabilities often starting with one or two apps that they can later build upon, according to a new study from UK-based market intelligence firm, Valour Consultancy. The report – “How the Connected Aircraft fits into the Internet of Things” – thoroughly details the raft of connected aircraft applications airlines are exploring in the hope of realizing considerable cost savings and/or ancillary revenue gains. It finds that the benefits of eTechlog, eCabin Logbook and enhanced flight operational quality assurance (FOQA) programs using quick access recorder (QAR) data are becoming better understood, while aircraft health monitoring solutions are being enriched by the infusion of increased data flows from previously disparate sub-systems and other information sources on and off the aircraft. Though certain airlines are further along in their connected aircraft strategy than others, there are many challenges to be overcome, says report author, Craig Foster. “Suppliers have invested millions in developing differentiated offerings and this lack of standards has resulted in concern and confusion about investing in the wrong technology. Second, there exists little in the way of tangible metrics that show how quickly a return on investment (ROI) may be achieved from connected aircraft applications. Third, there is a perception that the act of harnessing vast amounts of data results in magical value with some undoubtedly having overstated the reality of what is possible”. Download the whole story about the study in the link above or you can contact Craig for more information at: firstname.lastname@example.org
OAG Punctuality League 2016 reveals exceptional data from Hawaiian, Delta, Detroit International and more
- Hawaiian Airlines was the most punctual airline in 2016, with an average on-time performance (OTP) of 89.9 percent.
- Delta Air Lines finished third among all North American airlines and first among the major carriers with an average OTP of 84.3 percent.
- United Airlines jumped past American Airlines among major U.S. carriers with an OTP of 80 percent.
- While only four low cost carriers ranked among the top 20 airlines overall, Southwest Airlines finished fifth among all North American airlines with an OTP of 81 percent.
- U.S. airports dominated the rankings, finishing 2016 with eleven of the top 20 airports in the major category.
- Detroit International Airport finished as the best-performing major North American airport and third best across the globe; Salt Lake City International Airport finished second in the large airport category globally.
- Tokyo Haneda International Airport continues to be the pinnacle of airport OTP, taking the top spot in the major airport category for the second year in a row, despite handling the fourth most airline seats of any airport in the world.
Chicago, Illinois | January 4, 2017– OAG, the global leader in air travel intelligence, has released the results of the OAG Punctuality League 2016, the industry’s most comprehensive annual ranking of on-time performance (OTP) for the world’s airlines and airports. This year’s data saw many U.S. airlines and airports thrive, with nine airports ranking among the Top 20 in the world within the major airports category (airports with more than 20 million passengers in 2016).
“Airlines and airports continue to place an emphasis on OTP, as travelers consistently value on-time performance as a significant factor when booking travel”
The OAG Punctuality League is derived from the most comprehensive airline schedules database in the world and is the most transparent global benchmark for the world’s airlines and airports.
Among the biggest winners were Hawaiian Airlines, which took the top spot in the airline OTP rankings, finishing 2016 with an OTP of 89.9 percent. Finishing the year as the most punctual airline represents a major jump for Hawaiian, which improved from ninth place last year. Delta Air Lines also jumped a spot from 2015, moving up to third among U.S. airlines and maintaining the top spot among major carriers.
Among U.S. airports, Detroit Metropolitan Airport (DTW) took the top spot and finished third in the global rankings with an OTP of 85.4 percent in what was an exceptional year for airport OTP domestically.
“Airlines and airports continue to place an emphasis on OTP, as travelers consistently value on-time performance as a significant factor when booking travel,” said John Grant, senior analyst at OAG. “U.S. airports continue to stack up very well against their global counterparts, with eleven airports among the top 20 and both Detroit International and Salt Lake City International (SLC) finishing in the top two spots in their respective categories.”
In 2016, low-cost carrier (LCC) rankings remained mostly stable. Only four LCCs ranked in the top 20 of the overall airlines category. Southwest maintained its spot in the top 10 in the LCC category, finishing seventh with an OTP of 81 percent. JetBlue moved up from 18th to 15th in this category, with an OTP of 75.3 percent, but dropped out of the top 10 among North American airlines. The most punctual LCC overall was Monarch Airlines.
Among major carriers in the U.S., United Airlines overtook American Airlines this year, jumping up three spots in the rankings. The three largest carriers in the U.S. all ranked among the top 10 in North America, with Delta leading the pack at 84.3 percent (3rd), United at 80 percent (6th) and American at 78.4 percent (8th).
In addition to the nine U.S. airports in the Top 20 in the Major Airport category, eleven finished in the Top 20 of the Large Airport category, which is characterized by airports that handle 10-20M seats per year. One of the biggest movers was Portland International Airport (PDX), which jumped from outside the Top 20 in 2015 to seventh place in 2016, with an OTP of 85.1 percent. Every airport that made the Top 20 in these two categories boasted an OTP of greater than 80 percent.
Tokyo Haneda Airport (HND) tops the rankings for on-time performance in 2016 in the Major Airport category. This is the second year in a row the airport has achieved this distinction — a considerable accomplishment for an airport which is among the largest and busiest in the world.
From a database of approximately 54 million flight records, OAG produces the annual benchmarking report which defines “on time” as within 14 minutes and 59 seconds of scheduled arrival/departure time.
For more insights from the OAG Punctuality League 2016, download a copy of the full report.
Well, well, another year has passed and IFExpress is now in it’s our 25th year and we still love the craziness of this entertainment and connectivity based aircraft business; albeit, it is getting harder to stay current with all the ups (and downs) of technology, personal preference, and airline profit-making. According to IATA, in 2015 U.S. airlines raked in a profit of $25.6 billion, a 241% increase from 2014. The drop in oil prices meant big savings for the industry. Airlines spent nearly $27 billion on fuel in 2015, 38% less than in 2014. The results from 2016 are yet to be compiled and it will be interesting to see how they have fluctuated.
This year (2017) looks interesting and potentially problematic for the following reasons: fuel price increases, growth of airline fees, and a large increase in delivered aircraft. In fact, IATA predicts a reduced profitability ($29 Billion) based on slower GDP and rising costs. The folks at Aviation Week are predicting a downturn as well: “After years of high profitability, the airline industry appears to be entering its next potential downturn. The International Air Transport Association is predicting much reduced profits for 2017 in most markets as airlines are no longer benefiting from lower oil prices and overcapacity increasingly becomes a problem in many segments.”
From the other side of the equation, the IATA predictions include a 5.1% increase in tourism (we have a hard time with this one because of all the political madness in the world) and the airlines will take delivery of approximately 1,700 new jetliners. New planes means new IFEC and this is good for our team. Furthermore, this obviously does not include IFEC retrofits which will increase as a result of data hungry passengers and crew. Although, focus shifts from entertainment to data connectivity demand may be in the offing. As noted almost everywhere, passengers carry-on devices, whether it is for entertainment and/or communication, is resulting in another competing growth area for IFEC, which may negatively effect some seatback entertainment growth as passenger device purchases technically outpace anything that an airline can provide. However, we do note that upper class big screens win out in the front of the plane since no one carries anything onboard with a screen over 15 inches, or so.We should also note that in-seat power is probably a related growth item and folks in this arena have seen, and will continue to see, a lot of action.
Now, lets look at what we predicted last year in the IFEC related world for 2016. We don’t want to blow our horn because a lot of our observations came from a ton of research time on the Internet – we just did a good job of compiling the information:
Last year we wrote: “While 2016 may have a few techno-changes from 2015 and summary numbers differ, we are are riding the same messaging train! Since technology and media have grown so much (at least in the US) folks are spending more time on it than sleep or work (Business Insider), there appears to be plenty of opportunity time for messaging (Facebook, Twitter, and the like) but messaging will be even bigger. If you don’t believe it, just watch the ‘head down time’ at a public function where time is spent on devices – it’s less invasive and non interruptive. Why is this a boom time for messaging, you might ask? The answer must lie in new, portable communication technology for one. If, as some writers predict, we spend over half of our waking day with media and technology, and because the devices and connectivity mediums are there, plain and simple, we will text. From a broader perspective, time on major digital activities will increase and has done so for each year for the last 5 years. To a greater extent, these behaviors are clearly a dominating trend and will continue to grow for the foreseeable future. Further, as folks ‘cut’ their cable TV, products are rising up in the wireless world to support streaming TV via the Internet for portable devices. Check out this FierceCable article for more information on this subject.
On aircraft, we also expect to see this increase, after all some 97% of passengers (notes SITA) have devices with Facebook Messenger, What’s App, and WeChat. These devices (and apps) and limited connectivity channels are there, all we need are more lower price solutions (free or flat fee)… and yes, there are a few on the horizon and we will discuss them this year, but we digress for now. If anything will be a big deal in inflight lifestyle changes, it will be more messaging!”
We saw this one coming! Messaging just keeps growing and as the messaging options grow, so do the users. One of the best newer ones is SMS. Sending email to SMS is free for the sender, but the recipient is subject to the standard delivery charges. Only the first 160 characters of an email message can be delivered to a phone, and only 160 characters can be sent from a phone. Text-enabled fixed-line handsets are required to receive messages in text format.
Facebook Messenger is an instant messaging service and software application which provides text and voice communication. Integrated with Facebook’s web-based Chat feature and built on the open MQTT protocol, Messenger lets Facebook users chat with friends both on mobile and on the main website. In Asia WeChat is the big one while Android has HelloSMS, TextraSMS, and on and on. Further, the phone companies have a batch of their own connectivity applications. Face it, we are text message junkies and there seems to be no end because of our devices and lifestyle.
We noted in January of 2016, “From an audio perspective, our daily life is a good predictor of what we want, and will do, on airplanes. Streaming audio is not new on the ground, with some predictors noting 4 hours of each day in that pursuit. On planes it is usually a ‘canned’ experience because connectivity to the ground is not cheap. However, with the demand of services like google Play, Amazon, MP3, NPR, Apple Music, Spotify and many more, there may be a future for advertised, real-time, (audio) streaming… if for no other reason than news. Today it’s the ‘under 17’ crowd that spend the most streaming time but they do get older and will replace the ‘over 55’ who rely mostly on AM/FM – something to think about for your next IFE system.”
For sure, this audio solution has been replaced by video streaming requirements on our personal devices. While we have no data but our own usage, we find that if we want audio (music) on a flight, we use our portable devices. A good example is taking place on phones – the latest iPhone we obtained with 128 Gigabytes, streamed, stored audio and video are no problem. Live information like news is another story. However, we should note that with the increase of Wi-Fi, and potentially Bluetooth (and possibly optical), things in 2017 will certainly get better. With more bandwidth for storage, and increased ground connectivity, programming will expand so that even with portable stored content, more video entertainment and news will be appealing. We should note that we have heard that some low cost airlines plan no seatback entertainment but rather are relying on customers to use their personal devices for airline streamed audio and video.
Last January we wrote: “Perhaps the past year has been better (data not out yet), but in the previous year (2014), the passenger count that lost a bag reached 24.1 million and, we note, the trend has been dropping (2007 – 18.9 lost bags per thousand pax, down 61.3% to 2014 – 7.3 lost bags per thousand pax). However with increasing load factors, increased seating and increasing traffic, it will be a real challenge for airlines to keep up.”
As it turns out, the airlines have been doing much better. SITA states: “2015 saw total airline passengers rise 7% from 3.3 to 3.5 billion and mishandled bags drop from 24.1 to 23.1 million, a 10% improvement with the extra passengers taken into account, costing airlines a total of US$2.3 billion. Numbers for the last decade show a steady downward trend in mishandled bags after lost bags peaked in 2007 at 46.9 million, dropping by 50% over the last nine years and saving the airline industry close to $23 billion in the process.” While the data has not been available for 2016 it looks like the airlines are on a downward trend for lost bags. SITA says: “Numbers for the last decade show a steady downward trend in mishandled bags after lost bags peaked in 2007 at 46.9 million, dropping by 50% over the last nine years and saving the airline industry close to $23 billion in the process.” With the advent of electronic and passive tagging, things should only improve.
To be continued next week.
Publishers’ Note: We plan to publish your predictions on Jan. 17 so feel free to send us your IFEC predictions as well. Just tell us if you want IFExpress to attribute your words to you or not. PLW/TJW
- Initial installations already completed for latest airline customer from Lufthansa Group
United Kingdom | December 22, 2016– Inmarsat (ISAT.L), the world’s leading provider of global mobile satellite communications, announced today that Eurowings is the latest airline from the Lufthansa Group to select its advanced new GX for Aviation in-flight broadband solution.
GX for Aviation will initially be equipped on 69 Airbus A320 family aircraft from the Eurowings fleet, with the option to add additional aircraft. The first installations have already been completed by Lufthansa Technik and testing is scheduled to commence in the New Year. All aircraft covered in this agreement are expected to be fitted out by the middle of 2017.
Eurowings will be the first low-cost carrier to offer GX for Aviation, the world’s only in-flight connectivity solution with reliable, seamless high-speed global coverage provided through a single operator. The service allows passengers to browse the internet, stream videos, check social media and more, with connectivity on par with broadband on the ground.
In addition, Inmarsat’s GX for Aviation service will be integrated with the existing in-flight entertainment system based on Lufthansa Systems’ BoardConnect platform.
The contract is part of a 10-year strategic agreement between Inmarsat and the Lufthansa Group, which included the selection of GX for Aviation for Lufthansa’s European continental fleet of over 180 aircraft. The ground-breaking service will also be deployed on more than 30 Austrian Airlines’ aircraft from the Airbus A320 family, with installation and testing currently underway. Inmarsat partner Deutsche Telekom will be the Internet Service Provider for Eurowings passengers.
Leo Mondale, President of Inmarsat Aviation, said: “This contract is the perfect way to close an incredible year for Inmarsat Aviation, with GX for Aviation going live and being selected by some of the world’s leading airlines. We look forward to working with Eurowings as our latest airline customer from the Lufthansa Group and the first low-cost carrier that will offer GX for Aviation.
“Airline passengers want to be connected and Eurowings recognises the commercial benefits of committing to GX for Aviation. It is the only high-speed in-flight broadband solution with uninterrupted global coverage powered by a single operator. Our global satellite infrastructure offers a seamless service, allowing us to provide high quality connectivity whenever and wherever it’s needed, even over Europe, the world’s busiest air traffic space.”
Oliver Wagner, CEO of Eurowings, said: “Eurowings has always been one of the industry’s technology leaders: We are the first low-cost airline to offer our passengers a leading in-flight entertainment system paired with broadband Internet. So the cooperation with Inmarsat Aviation regarding Internet access is a logical conclusion: technically speaking, the company currently provides the most innovative and most powerful solution available. Our customers can soon look forward to high-speed Internet on-board our aircraft.”
Eurowings will connect to the GX network using exclusive new JetWave terminals produced by Honeywell Aerospace. The terminals are designed for ease of installation and maintenance to assure the lowest downtime for any cabin connectivity solution in the market, allowing installation with minimal labour and using standard tools available in maintenance hangars.
Telefonix PDT(TM) announced that they now have an STC for Boeing 737NG – 700, 800 & 900 aircraft types for both the CabinPinnacle(TM) server and CabinACe(TM)wireless access point. The STC was just awarded prior to APEX in Singapore, and we understand that Kaiser Charter was the first installation completed in October. This STC represents the first phase of certifications and it is our understanding that phase 2 will include the CabinEdge(TM) content loader. The content loader works while the aircraft is in service and data is trickled, loading into shadow memory, and eventually ending up in the operational memory as the update is installed. Telefonix PDT is also working on garnering a similar STC for the A320 aircraft family. The STC/PMA was strategically planned to grow the company’s customer base for the 737 in the Asia region. The airlines have the data rights to use the system, with the hardware being sold, not leased. Lest you forget, Telefonix(TM) has had a long standing relationship with production in China; and, in 2017, the company has plans to establish a repair station in China, in addition to their current repair station in Waukegan, Illinois. One point that was stressed in our interview at APEX was that Telefonix PDT is not just an equipment provider, but a design and engineering services provider as well. (Editor’s Note: IFExpress has watched Telefonix PDT grow over the past 20+ years and we feel that they have developed excellent, low-cost IFE system components and the China relationships, as well as their involvement with many hardware manufactures within the industry, is proof of this. You should watch this company in the coming year – we think they are going to grow!)
Have you heard about the Panasonic Blog? We asked Panasonic how it came about and here is what a spokesperson said: “Matthias Walter and Estel Carbo worked very hard on this and have a plan that we thinks helps give more insights into the IFEC landscape.” Matthias Walther, Senior Manager of Integrated Marketing at Panasonic Avionics said, “Marketing these days has many facets. Hard sales has its place in marketing too but in an industry as relationship-driven as ours it’s essential to engage in a dialog that is more about education than promotion, more about solutions than product and more about value than price. Of course we will occasionally talk about us and what we bring to the table but only if we and what we write adds value to the daily lives of our customers will our blog be successful.” Noted Panasonic: “One of the business principles of Panasonic’s founder Knosuke Matsushita describes customer focus always trumping sales concerns. In that spirit our blog intends to drive knowledge, our relationship with our customers and the quality of decision making in one direction, UP.” Check it out here.
Panasonic Weather Solution
Panasonic Avionics Corporation and Safety Line unveiled a strategic partnership that will enable airlines to benefit from significant fuel savings. Panasonic Weather Solutions (PWS) provides Safety Line with enhanced global weather forecast through real-time weather data collection from its TAMDAR sensors and FlightLink Iridium system. TAMDAR data provides observations of wind, temperature, and moisture every five seconds as TAMDAR-equipped aircraft descend and ascend at nearly 300 airports across North America. It also collects about 3,500 profiles each day from several hundred additional airports located in East Asia, the Pacific, and Europe. This data is used by Panasonic’s Forecasting Center of Excellence (FCoE), which develops detailed station-based weather forecasting, as well as enhanced weather forecasting. The process is fully automated from the weather live feed to flight plan analysis and climb schedule issuance to the pilot. Airlines can reduce fuel consumption by up to 10 percent during ascent thanks to OptiClimb’s unique patented solution, which uses a combination of machine learning performance models for each individual aircraft, and the computing of optimized climb profiles issued ahead of each flight.
Also check this link The Connected Aircraft (Part I) – Curating the Internet of Me – UP – Panasonic Avionics Blog if you want to know a bit more about the connected aircraft.
We should note that Hawaiian Airlines has experienced the benefits of SwiftBroadband-Safety delivered through Cobham advanced AVIATOR avionics and has now chosen to expand its commitment to high speed broadband in the flight deck with its A321neo. But to see the features that are provided, you must check out this Inmarsat Global Aeronautical Distress and Safety System feature download – this is the future of aviation safety and you need to check it out!
The FAA issued a new rule that forces Boeing 787 operators to periodically shut down and restart airplane power that reboots onboard computers to overcome a glitch that shuts down flight control computers during flight! Finding and fixing this “inconsistency” will be very, very interesting. Stay Tuned!
- Satellite 2017
Be a part of the world’s largest gathering of the international satellite community. Taking place in Washington, D.C. March 6-9, 2017 the SATELLITE 2017 Conference and Exhibition don’t miss this opportunity to hear from executive speakers from commercial airlines, the U.S. Federal Aviation Administration and the U.S. Air Force!
- THE ‘Donald’
Donald Trump says the new Air Force One contract should be cancelled! Perhaps Airbus will make a better offer? Then Boeing put this news release out – Boeing Statement on Air Force One – Dec 6, 2016 Or, you might want to read the following story from Gizmodo – beware there are x-rated words, so watch out!
If you have been wondering where IoT and cloud computing are going, one answer is ‘physically portable data’. This is going to be one of the markets of the next generation cloud because of security and access as large (and now medium) data portability and cloud interaction become involved. We suspect that the airlines will see value in this if hacking gets any worse Amazon Cloud Gets A Bit More Hybrid This just may be one futures of the medium and big data cloud storage and security.
In-Flight hook-ups now supported with AirDates “This is achieved using Multipeer WiFi between smartphones, eliminating the need to rely upon the Plane’s WiFi network or other connection.” Check it out here – but you might need the Trusted Contacts app as well.
Quick Study: Millennials
While in Singapore, we heard one word over and over – millennial- so we thought after the show we would do the research on who they are and why they are so important to some industries. While this quick bit of data is just a speed read, we think the answers are telling and important to IFEC, especially C (Communications).
First what is a millennial? It is a person ‘reaching young adulthood around the year 2000’ the dictionary said. Noted Goldman Sachs: “The Millennial generation is the largest in US history and as they reach their prime working and spending years, their impact on the economy is going to be huge. Millennials have come of age during a time of technological change, globalization and economic disruption. That’s given them a different set of behaviors and experiences than their parents.They have been slower to marry and move out on their own, and have shown different attitudes to ownership that have helped spawn what’s being called a ‘sharing economy.’ They’re also the first generation of digital natives, and their affinity for technology helps shape how they shop. They are used to instant access to price comparisons, product information and peer reviews.” Further, a company called iGR interviewed and surveyed millennials to get their views on communication and technology and here is what they said: “As the largest and highly communication-tech-savy generation; they are at the epicenter of our curiosity to drive decision-making for the next wave of innovation in infrastructure. Take note! The most successful service providers over the next 5-10 years will be those who best understand the emerging generations communication behavior, accurately anticipate core service wants and needs, proactively adapt and adjust business strategies, and finally, provide the most relevant solutions and services.” That about says it all and explains why the word ‘millennial’ was so popular in Singapore, especially with those who dealt with communications, connectivity, and cost!
MEBA2016 Dubai | December 6, 2016– Dahlgren Duck & Associates (DDA), experts at detailing the cabin environment, through the addition of the world’s finest crystal, china, flatware, linens and luxury amenities will be celebrating thirty years of business in the Middle East as it returns to this year’s MEBA2016 in Dubai.
DDA has developed a strong and loyal client base in the region to whom, under the guidance of CEO Scott Ritter, it continues to advise on the latest trends, styles and must haves, to enhance the cabin experience. Since its first commission with the Royal Family in Abu Dhabi DDA has worked with hundreds of Middle Eastern clients, created countless tailor-made dining, flatware and crystal sets, and fashioned several individually designed works of art. DDA has styled a variety of jet types from small business jets to large wide body aircraft, providing each with its own look and feel.
DDA has supplied a number of head of State fleets in the UAE and throughout the GCC with bespoke dinner services, luxurious bed linen and throws, sterling silver artwork, bathroom amenities and everything in-between. “We know that the passengers like what we provide on board as we often receive requests for replacements as the jet owners will take items home to enhance their residences, or give them to guests as gifts,” says Ritter.
“We love working in the Middle East which has one of the most interesting cultures and welcoming people in the world. Our understanding of the local values and nature of the people, combined with our experience, brings great value to our GCC client base. The fact we genuinely understand their individual needs allows us to translate their vision into reality,” says Ritter about working in the region. “The clients here have extremely high standards and we are pleased to be able to match and exceed their expectations.”
Recent projects for Middle Eastern clients have seen the creation of a lapis dinner service with sold lapis placemats, a triangular china and crystal collection to reflect a trio of brothers, a flatware design inspired by a shell found lying on a beach, a dinner service inspired by a mosque in Morocco, and champagne flutes that light up to highlight the bubbles. “These are not easy to produce and its our unique black book of contacts, our network of artisans and our experience that enables us to provide what will ultimately one day be museum pieces” said Ritter.
DDA will be meeting with existing and new clients during the show to talk latest trends, styles and designs. Ritter says that design requests have not changed much during the three decades of working here. “Clients still like the traditional decorated china with precious metal trims, along with the sterling and silver plated flatware. However we’ve noted that the next generation is beginning to combine contemporary themes and styles with the traditional look and feel.”
United Kingdom | December 5, 2016– Hawaiian Airlines (HAL) has selected Inmarsat’s next generation IP-based SwiftBroadband-Safety (SB-S) platform for installation on its new Airbus A321neo (new engine option) fleet.
Inmarsat’s SB-S service will deliver secure broadband connectivity via the Cobham AVIATOR 350D system to the flight deck for all voice and data applications on HAL’s new single aisle aircraft being line fit by Airbus.
The new agreement expands the current partnership between HAL, Inmarsat, Cobham and Rockwell Collins, established during on-going in-flight evaluations of Inmarsat SB-S and Cobham’s purpose-built AVIATOR solution on-board HAL’s Boeing 767-300 aircraft, as part of a Federal Aviation Administration (FAA) supervised technology evaluation.
SB-S is Inmarsat’s next generation communications platform offering global, high-speed, secure IP connectivity for the flight deck. It enhances airline safety and operations through more powerful and flexible communications and the availability of real-time, in-air information for pilots, crew and air traffic management.
It represents a paradigm shift in aviation safety services, delivering always on, always secure applications such as flight data streaming (“Black Box in the Cloud”) and real-time Electronic Flight Bag (EFB) applications, including networked graphical weather.
Rockwell Collins provides the managed service between the Inmarsat ground stations that enable the aircraft to seamlessly communicate with HAL’s host systems, ground crews and regulatory agencies anywhere in the world without interruption.
Captain Mary McMillan, Inmarsat Aviation Vice President of Safety and Operational Services, said: “Airlines with eyes on the big picture are seeking innovative ways to achieve efficiency gains and dynamically manage their fleets through the use of digital solutions.
“We are pleased that Hawaiian Airlines has experienced the benefits of SwiftBroadband-Safety and has now chosen to expand its commitment to high speed broadband in the flight deck with its A321neo’s. Clearly, the evaluation has been a great success.”
Brian Anderson, Air Transport Sales Manager, Americas, Cobham SATCOM, said: “The selection is a direct result of the team’s recent success with the Hawaiian B767 program for the FAA evaluations of SwiftBroadband-Safety service which is affirming the reliability and performance of the Cobham hardware and the Inmarsat’s satellite network.”
Inmarsat’s SB-S has received a high level of industry support, including the recent selection by Airbus of the Inmarsat solution for its A320 and A330 aircraft families and the successful ongoing evaluations with Hawaiian Airlines.
Recently, Inmarsat, Cobham and Hawaiian Airlines announced that SwiftBroadband-Safety and Cobham avionics had enabled in-air Electronic Flight bag connectivity for the first time with Hawaiian Airlines.
Watch Hawaiian Airlines pilots and Flight Operations leadership talk about the benefits of IP broadband in the flight deck in this video
Inmarsat’s whitepaper ‘SwiftBroadband-Safety: The Future Of Aircraft Communications’ can be downloaded online here.
Inmarsat’s whitepaper ‘Black Box in the Cloud Solutions’ can be downloaded online here.
France | November 26, 2016– Airbus is evaluating a new standard high-bandwidth architecture that will provide faster and more wide-reaching connectivity services on-board its modern, market-leading jetliners.
Using the in-house A330 testbed aircraft this autumn, Airbus became the first in the industry to flight demonstrate such a high-bandwidth connectivity platform – which will enable faster internet, mobile telephone services and support applications for passengers and airlines via high-throughput satellites.
Applying high-bandwidth connectivity is an important part of the company’s focus on providing a superior on-board experience – and soon will allow airline customers to choose from the range of new high-throughput satellite technologies such as Ka-band and Ku-band for continuous worldwide connectivity.
Constant innovation to improve the passenger experience
“Our goal is to extend our connectivity portfolio in new production aircraft and as retrofit,” explained Bruno Galzin, Head of Airbus’ Connectivity Programme and Upgrade Services. “Our initial testing in high-bandwidth connectivity is a new step to improve the passenger and crew experience. We already are working on new solutions in line with the latest, fast-evolving technologies so anyone can be connected on-board just like at home.”
In-flight connectivity is becoming increasingly important for passengers, who now expect to always be connected – using their own electronic devices to access the internet, exchange with those on the ground and enjoy social media.
Airlines also are demanding the need for connectivity solutions to enhance their operational communications, such as with digital cabin logbooks, telemedicine or for credit card authentication, as well as to generate ancillary cabin revenues.
Cabin connectivity for the future
With the start of testing successfully underway this autumn, Airbus is expected to be the first aircraft manufacturer to offer this standard architecture on its commercial airliners – with service entry for this solution planned for the third quarter of 2017.
Airbus’ high-bandwidth connectivity architecture will be available from multiple suppliers for applications on its A320, A330 and A380 jetliners, which supplements the A350 XWB – a “digital native” that entered service with high-bandwidth connectivity capability.
“The number of connected commercial aircraft is expected to grow from 5,000 to a volume of 16,600 over the 2015-2025 period, accounting for 62 percent of the global commercial fleet,” explained Galzin. “The innovative solutions we are currently developing will help passengers and airlines benefit from a new generation of high-throughput satellite technologies in the Ka-band and Ku-band frequencies.”
- Over 70 Airbus A320NEOs will be fitted with a full package of avionics components that include flight management system, T3CAS and Head-up Displays. Thales will also equip 110 Boeing 737 with the Low Range radio Altimeter.
California | November 2, 2016– China Eastern is one of the largest users of Thales/ACSS products in China. The Thales FMS system is the highest selling Flight Management System with over 90% market share in China. The T³CAS solution includes the Traffic Alert and Collision Avoidance System (TCAS) with Class A Terrain Awareness and Warning System (TAWS), and Mode S Transponder updated for DO-260B with full ADS-B IN/OUT capability.
The T³CAS provides operators with proven performance and reliability of TCAS, TAWS, Mode S and Automatic Dependent Surveillance Broadcast (ADS-B) functions with the benefits of reduced weight, size, power consumption and costs that come from an integrated platform.
The NXT-800 NextGen Transponder is FAA and EASA compliant to meet the global Automatic Dependent Surveillance-Broadcast (ADS-B) mandate for aircraft that are required to have ADS-B Out capability. ACSS NXT transponders, installed on thousands of aircraft worldwide, are optimized for flight in the next generation air traffic environment and contribute to reductions in flight delays and fuel consumption.
- Thales strengthens its ties with China Southern Airlines with a major avionics contract to equip up to 80 Boeing aircraft.
California | November 2, 2016– Thales will install 30 B737NG and, with the intention to include 50 B737MAX with a package of components including the market leading Thales/ACSS TCAS3000 the Thales TopFlight SATCOM (Inmarsat) and Low Range Radio Altimeter.
China Southern is one of the largest users of Thales/ACSS products in China on both Boeing and Airbus aircraft. The system is fully compliant with all the main ATM requirements in China and is with DO260B ADS-B out, which guarantees the highest level of accuracy of information to pilots.
Topflight SATCOM (Inmarsat) is the most popular satellite communications terminal for all cockpit communications on Boeing and Airbus single aisle platforms.
“Thales considers China to be a key market for avionics components. Chinese airlines have to meet the requirements of a growing demand and they need an avionics supplier that can deliver fast, and guarantees service excellence. Thales success in China in this field testifies of the level of product maturity and service excellence Thales brings.”
Daniel Malka, Thales Vice President in charge of Avionics Services Worldwide activities
Lake Forest, California | November 28, 2016– Panasonic Avionics Corporation (Panasonic) and Safety Line today unveiled a strategic partnership that will enable airlines to benefit from significant fuel savings.
Panasonic Weather Solutions (PWS) provides Safety Line with enhanced global weather forecast through real-time weather data collection from its TAMDAR sensors and FlightLinkTM Iridium system.
TAMDAR data provides observations of wind, temperature, and moisture every five seconds as TAMDAR-equipped aircraft descend and ascend at nearly 300 airports across North America. It also collects about 3,500 profiles each day from several hundred additional airports located in East Asia, the Pacific, and Europe.
This data is used by Panasonic’s Forecasting Center of Excellence (FCoE), which develops detailed station-based weather forecasting, as well as enhanced weather forecasting.
Panasonic’s expert meteorologists will use these unique atmospheric datasets, as well as sophisticated 4D quality control and proprietary forecasting models, to provide Safety Line with state-of-the-art and unmatched forecasts.
OptiClimb from Safety Line uses such highly accurate, real-time refreshed PWS weather forecasts in lieu of the standard weather parameters to offer optimized climb profiles for each flight.
The process is fully automated from the weather live feed to flight plan analysis and climb schedule issuance to the pilot.
Airlines can reduce fuel consumption by up to 10 percent during ascent thanks to OptiClimb’s unique patented solution, which uses a combination of machine learning performance models for each individual aircraft, and the computing of optimized climb profiles issued ahead of each flight.
Transavia is the launch customer for OptiClimb, and will use the solution in the operation of its fleet of 26 Boeing 737-800 aircraft.
PWS FlightLink weather sounding and tracking system is already in service on 35 Airbus A320 aircraft at Air Asia, and there are 250 aircraft in service globally with PWS TAMDAR weather sensors.
Chris Lundquist, VP Corporate Strategic Innovations said: “This partnership with Safety Line further develops our proven weather forecasting strategy and delivers clear bottom line benefits for airlines.”
Pierre Jouniaux, founder and CEO of OptiClimb added: “Optimization is highly reliant on the accuracy of the inputs fed into the algorithms. Panasonic Weather Solutions’ accurate, real-time forecasts allow us to optimize climb profiles more efficiently, saving more fuel dollars and CO2 for our joint customers.”
- Dynamic navigation maps enable seamless navigation from gate to gate
Raunheim, Germany | November 28, 2016– Lufthansa Systems today announced that it is developing dynamic navigation maps for its Lido/Navigation product line. A fully dynamic map solution is expected to be completed by 2019. With this development, the aviation IT specialist is responding to increasing digitalization and connectivity on the flight deck.
“Dynamic navigation maps are the future. They enable seamless navigation from gate to gate, without limits. Furthermore, connected systems can provide updates in real time and supply smart information that is only shown to pilots when they need it. This gives pilots a better overview, reduces their head-down time and helps them make decisions. It will also improve the display of integrated solutions for weather or other air traffic, for example,” said Stefan Auerbach, CEO of Lufthansa Systems.
Lufthansa Systems is a pioneer when it comes to navigation solutions for airlines. More than 100 airlines worldwide use charts from the Lido/Navigation solution. The paper-based Lido/RouteManual charts were released in 2002, and in 2005 Lufthansa Systems began offering digital charts, initially for integrated flight deck systems, and now in the form of apps for Windows (Lido/eRouteManual) and iOS (Lido/mPilot). All of the charts are in color, directly display minimum safe altitudes on the approach and departure charts and include true-to-scale topographical information which meets the highest standards of precision and quality.
Unlike the route maps, the digital airport charts are largely static, and there is a separation between the terminal charts and the enroute module. In practice, this means that pilots use the terminal charts during takeoff and landing and then have to manually switch to the enroute module for the flight. The Lido/AMM Airport Moving Map, which is used to navigate between the runway and the gate, is already fully dynamic in itself, but it is still separate from the other charts. This dynamic approach is now gradually being expanded.
When all of the maps – terminal, enroute and airport – are dynamic, there will no longer be any separation between the maps for various phases of a flight. Pilots will be able to zoom directly from the enroute display into the Airport Moving Map, or move straight into the flight phase after takeoff. The advantage of this is that all flight processes from gate to gate can be seamlessly displayed in a single view. “Dynamic navigation maps are the basis for smart additional functions that will be available in the future thanks to connectivity. Through its connectivity with the aircraft, the system will be able to display the precise information that is important in a specific flight situation, thus increasing the pilots’ situational awareness,” Auerbach said.
This vision of dynamic maps and new developments for Lido/Navigation and the Lido/Flight flight planning solution will be presented this week by Lufthansa Systems at the 10th Annual Flight Operations Conference in London (November 29 to 30).