DELTA
IFExpress received a note from Airbus about Delta’s new aircraft delivery and here is what they said: “Delta Air Lines has taken delivery of its first A350-900, and will be the first U.S. airline to operate the newest member of Airbus’ leading widebody family. The A350 XWB will bring unrivaled eco-efficiency and a superior passenger experience to primarily transpacific routes starting in October. This delivery is the first of five A350-900s scheduled for delivery to Delta in 2017. The aircraft features 32 seats in the Delta One cabin, 48 seats in Delta Premium Select and 226 seats in the Main Cabin. The A350 XWB was the first aircraft to incorporate the innovative passenger experience elements collectively known as Airspace by Airbus. Delta’s customers will enjoy the quietest twin-aisle cabin, with more personal space and the largest overhead bins in the business. More fresh air, LED ambient lighting, and optimization of cabin pressure, temperature and humidity all combine for absolute passenger wellbeing. The A350 XWB also boasts the latest aerodynamic design, carbon fiber fuselage and wings, and the fuel-efficient Rolls-Royce Trent XWB engines. This combination of technologies translates into unequaled operational efficiency, with a 25 percent reduction in fuel burn and emissions, and significantly lower maintenance costs. DELTA AIR LINES had $1.22b net income in 2Q17 (vs $1.55b in 2Q16) on 3% higher revenues, its first revenue growth in 2.5 years despite $115m headwind from April’s operational disruption.”

(Editor’s Note: We were told the plane features the Panasonic eX3 IFE  and Gogo connectivity.)

PANASONIC
EL AL Israel Airlines today announced that it has selected Panasonic Avionics Corporation’s (Panasonic) industry-leading eX3 inflight entertainment (IFE) system for its new fleet of 16 Boeing 787 Dreamliners. Under terms of its agreement with Panasonic, EL AL will install eX3 across nine Boeing 787-9s and seven B787-8s, with the first aircraft being delivered in August 2017. The agreement also includes a 15-year contract for the provision of system maintenance by Panasonic Technical Services, including spares, repairs and logistics, at an optimized maintenance cost. EL AL’s eX3 system features an elegant industrial design across all cabin classes. Passengers will be able to view 12, 13 and 16-inch high definition monitors that deliver superior viewing angles and capacitive touch. They also feature proprietary Panasonic technology that functions like the human eye, making dark scenes more visible by improving brightness in dark areas while simultaneously eliminating white saturation. The result is superior picture performance across all media formats including movies, TV shows, games, maps and more. Hideo Nakano, Chief Executive Officer of Panasonic Avionics Corporation, says: “Our partnership with EL AL continues to go from one successful program to the next and now stretches over a quarter of a century. Our eX3 system will provide EL AL with an industry-leading entertainment experience, delivering a premium service to their passengers traveling across the world. Our renewed agreement is testament to the loyalty and opportunity that our continued relationship delivers and we look forward to this new and exciting chapter.” EL AL Vice President Service Amir Rogovsky adds: “We are focused on delivering a premium inflight experience for our customers. Our long-term partnership with Panasonic continues to be extremely successful and we look forward to strengthening our relationship with Panasonic Avionics as one of the leaders in the IFE industry.”

GOGO
IFExpress recently noted a portion of a Gogo study that was released on the subject of connectivity demands.  This past week we received a note from Meredith Payette of Gogo
and she told IFExpress: “I saw your recent newsletter and did want to share that we released our Global Traveler Study, a global research study that examines travelers’ inflight habits, behaviors, and preferences. This study explores the rapidly evolving technology landscape among travelers, key global trends, and the changing passenger dynamics that face today’s airlines. It covers 15 countries across six regions around the world and includes data collected from more than 4,500 respondents who flew within the past year. Attached is the full report. This is the main study that was used to create the Travelers of Tomorrow summary issued back in May. This full report is called Understanding the Global Traveler and it is the second part of the Global Traveler Research Series.” Gogo Study Finds Inflight Wi-Fi Most Popular Amenity | Androidheadlines.com

QATAR AIRWAYS
Oops!
Qatar Airways’ CEO Akbar Al Baker posted on YouTube a scathing cut on US flight Attendants noting his cabin crew average age as 26. Naturally, The Association of Flight Attendants had a response – “Straight from Akbar Al Baker lips, he confirms what AFA has said all along: Qatar Airways thrives on misogyny and discrimination. Qatar is not only seeking to choke out U.S. Aviation, but also the 300,000 good jobs built through opportunity created on the principle of equality. There is no room for a separation of humanity in air travel or in an emergency. Flight Attendants are onboard to save lives and every life counts. If you prop up Qatar Airways you are supporting sexism, racism, and ageism. Period. “

HONEYWELL
Inmarsat satellite high-speed data is being rolled out in China by Honeywell and they are talking to many airlines as we write. Then service will be Ka band. A Honeywell spokesperson said: “Passengers will be able to watch YouTube videos during a flight, and have access to real-time TV, TV on demand, high-speed broadband internet, video conferencing, emails and other applications.”  Honeywell has other connected services onboard, including a weather information service and fuel-efficient software.

SECURITY
According to the Associated Publishers, which first announced the plan on Wednesday, facial-scanning pilot plans are now advancing at six American airports—Boston, Chicago, Houston, Atlanta, New York City, and Washington DC. More airports are set to increase next year. Stay Tuned on this one.

OTHER STUFF

  • Need inflight IFE? There is Sunstream for that, and yes, there is an app for it. In fact, here is what marketeers say: “Sunstream is the complete inflight entertainment service that puts you in control. Download the App to wirelessly connect and enhance your inflight experience with Thomas Cook Airlines and Condor from your own device.”
  • Soon we are going to cover Asian InFlight Connectivity. As a precursor, here is a good story about the efforts under way in Australia – Virgin hints at international inflight Wi-Fi – Travel Weekly
  • We don’t know diddly about “NVMe”, but this article states the following: “One potential niche application is inflight entertainment systems offering movies, games and Wi-Fi access. There’s a lot more going on now,” Phillips said (Scott Phillips – Virtium). “They’re hitting those little servers in the planes a lot quicker and with a lot more different requests, so they’re now concerned about lowering latency for response times.”Does NVMe Have a Place in Industrial Embedded and IoT? | EE Times
  • The US is ending bans on laptops for Middle East Airlines – U.S. ending laptop ban on Middle Eastern airlines and, yes, carry-on devices will be allowed for countries upgrading new exit security requirements.
  • Recent airport takeoff limitations due to heat have been a problem in the US, especially in Phoenix, but the issue may become a big deal everywhere in the years to come. Notes Science Daily: “Average global temperatures have gone up nearly 1 degree Centigrade (1.8 Fahrenheit) since about 1980, and this may already be having an effect. In late June, American Airlines canceled more than 40 flights out of Phoenix, Ariz., when daytime highs of nearly 120 degrees made it too hot for smaller regional jets to take off. Worldwide, average temperatures are expected to go up as much as another 3 degrees C (5.4 degrees F) by 2100. But that is only part of the story; heat waves will probably become more prevalent, with annual maximum daily temperatures at airports worldwide projected to go up 4 to 8 degrees C (7.2 to 14.4 F) by 2080, according to the study.” Hey, no flight, no IFEC!
  • Want to read a good article on connectivity payment modeling? Check it out: GCA Link June 2017 – Business Models Evolve with New IFEC Technology | Avionics Digital Edition

FTS

Perhaps you don’t remember FTS but they are an up-and-coming IFE supplier and we heard from its Chief Technical Officer, Rich Salter, about a new inflight Wi-Fi certification that they recently obtained, so we asked him what’s up? He told IFExpress: “This is the first of many certifications FTS has in the pipeline, and it’s always good to get the first one in the books – now we have a solid base of documentation and safety testing to build future certs on.” He went on: “Down the road you’ll see lots more technology rolling out, ranging from the Flight Butler flight attendant smart watch to satellite interfaces for Ku and Ka systems.  And the software apps are really starting to roll too, including on-board shopping for revenue generation.” So, we guess we should now show you the press release –

FTS announces EASA STC award for its Xstream Inflight WiFi streaming system on Airbus A320 Family of Aircraft

FTS, a fast rising provider of Inflight Entertainment and Connectivity solutions, announces that its Xstream inflight WiFi streaming system has received European Aviation Safety Agency (EASA) Supplemental Type Certification (STC) for Airbus A320 family of aircraft.  This marks a major milestone in the product rollout and growth. FTS Xstream hardware qualification on Myanmar Airways International aircraft was achieved following multiple rigorous trials aboard an Airbus A319 test aircraft.  The certification validates the reliability and safety compliance of FTS onboard hardware in meeting stringent EASA standards and paves the way for the rollout of Xstream systems for global airlines.

The Xstream next generation inflight wireless entertainment and connectivity system is completely designed and manufactured in-house within FTS.  The system features a high performance 2-MCU embedded file server, 2 wireless access points that support the latest 802.11AC WiFi standard and a revolutionary 3G/4G cellular modem that takes up to 4 sim cards.  Passengers can connect to the onboard wireless network through their own mobile devices and enjoy streaming HD-quality video and audio entertainment, play single/multiplayer games, read latest news, view 2D/3D flight progress maps and indulge in shopping. “I am proud of the team’s achievement in attaining the EASA STC,” said Rich Salter, CTO of FTS based in the California, USA office. “Our software teams have also been hard at work to get the software platform ready for the commercial launch onboard, integrating ancillary revenue generating services and a payment processing gateway.  By next year, the Xstream product family will be further boosted with the addition of Ku and Ka HTS satellite connectivity and In-seat Wireless Smart Display solutions as our customers demand a viable product upgrade path with smooth transitions”.  FTS had previously announced launch airline customers in Asia and North America within the first year of the company’s operation.  In parallel with the EASA STC, FTS is also pursuing the Federal Aviation Administration (FAA) STC on Boeing aircraft models which is expected to be awarded in September 2017.  In April 2017, FTS added another feather in the cap by receiving a “ONE TO WATCH” award from Onboard Hospitality magazine for its FLIGHT BUTLER flight attendant smart watch application.

PANASONIC

Panasonic Avionics (Panasonic) subsidiary AeroMobile today announced that it has added 100th aircraft to its 3.5G mobile network. With 60 percent of airlines now offering 3.5G inflight connectivity, users of the AeroMobile service grew by 57 percent between 4Q16 and 1Q17. The AeroMobile service allows passengers to use their own mobile devices to text, make calls, listen to voicemail and browse the internet while inflight. The service is easy to use with no onboard payment or registration; passengers simply turn on their mobile device to connect to the network and are billed directly by their mobile operator. Noted Kevin Rogers, AeroMobile CEO: “The milestone of 100 3.5G connected aircraft is testament to the continued airline adoption of the service and strong passenger demand. We have seen rapid growth in the 3.5G service and already 60 percent of our airline partners are rolling it out. In 2017 alone, 3.5G connected aircraft have already flown to 127 destinations in 65 countries.” The inflight 3.5G network is complementary to Panasonic’s global inflight connectivity service. It offers passengers a simple and elegant way to stay in touch with friends, family, co-workers and current events while in the air. It gives passengers the same connectivity options as they have on the ground, and when combined with inflight Wi-Fi, enables data speeds that are comparable to a terrestrial service.

(Editor’s Note: AeroMobile’s phone service is already in use on over 500 aircraft across 21 airlines worldwide including Air Berlin, Aer Lingus, Air France, Alitalia, Emirates, Etihad, EuroWings, EVA Air, Cathay Pacific, KLM, Kuwait Airways, Lufthansa, Malindo Air, Qatar Airways, SAS, Singapore Airlines, Air Serbia, Air Seychelles, SWISS, Turkish Airlines and Virgin Atlantic. We note: AeroMobile was the first to introduce mobile phone services in 2008 and now has over 350 roaming agreements in more than 150 countries. AeroMobile Communications Limited, a wholly owned subsidiary of Panasonic Avionics Corporation, is a UK-based mobile service provider for the aviation industry. Their services enable airline passengers to use their own mobile phones for voice, texting and mobile data whilst inflight. As part of the Panasonic Group’s Global Communication Suite, AeroMobile’s services are available for installation either at the point of aircraft manufacture (line fit) or on aircraft in service (retrofit) across both Airbus and Boeing aircraft. Since 2008, over 40 million passengers have successfully connected to the AeroMobile network inflight.)

GOGO

IFExpress recently came across another Gogo research efforts and we think our readers will find great value in it because it represents a “real world” view of todays travel and some of the important changes. Simply put, it answers the following questions very well:

  • Who are the travelers of tomorrow
  • Why their inflight preferences matter
  • Why being mobile is so important to future travelers
  • What expectations exist around inflight connectivity
  • What role personal devices play in flight

So, we contacted Gogo’s, SteveNolan, and he told IFExpress;

“To foster a deeper understanding of today’s flyers, the Gogo global insights team commissioned a comprehensive research study of travelers’ inflight habits and behaviors entitled Understanding the Global Traveler. Based on information gathered across six regions of the world, the study delivers an overview of current airline passenger preferences with a special focus on connectivity. Further, understanding the Global Traveler is part of the 2017 Gogo Global Traveler Research Series, a collection of reports on air passenger trends and preferences. The Series covers 15 countries and five continents, and includes data collected from more than 4,500 travelers who flew within the last year.” To learn more, visit gogoair.com/globaltraveler

SITA

Passenger satisfaction is higher during the airline journey when self-service technologies are used, particularly at bag tag and collection, and passport checkpoints. This is according to the 2017 SITA Passenger IT Trends Survey, a global survey released today by IT provider SITA and co-sponsored by Air Transport World. The survey shows that passengers rate their journey very highly with an overall satisfaction rate of 8.2 of out 10 but this is boosted even further when technologies such as mobile services and biometrics are used. Ilya Gutlin, President, Air Travel Solutions, SITA, said: “Passengers are increasingly comfortable with the use of technology in their everyday lives, and they are demanding more services as they appreciate the benefits technology can bring to their journey. Airports and airlines can take note that technology solutions can boost passenger satisfaction every step of the way.” In the global air transport industry, identity checks are a vital element of the passenger journey. SITA’s survey shows that technology, such as biometrics, can support security while offering a better passenger experience. Automated identity checks at passport control and boarding increases passenger satisfaction.

A total of 37% of travelers surveyed by SITA used automated ID control on their last flight. Of these, 55% said they had used biometrics at departure security, 33% for boarding and 12% for international arrivals. Looking forward, 57% of passengers said they would use biometrics for their next trip. Passengers who use biometrics are highly satisfied. In fact, they rated the experience 8.4, well above the ratings for face-to-face transactions at passport check (8) and boarding (8.2), demonstrating passenger acceptance of this secure technology to deliver a seamless journey.

Baggage collection is another area where technology is improving the passenger experience. Airlines and airports are helping to relieve the anxiety of waiting for bags to arrive by providing real-time information to passengers. On their last flight, more than half (58%) of passengers who checked in bags received real-time bag-collection information upon arrival. These passengers were happier than those who did not receive any information, rating their experience 8.4 out 10. Passengers are even more satisfied when they receive the information to their mobile devices. SITA’s survey shows that this bumped up satisfaction levels by an extra 10%.

Technology is also driving passenger satisfaction for baggage management earlier in the journey as more airlines and airports offer self-bag tagging. The use of this technology increased satisfaction to a rating of 8.4 out of 10. Nearly half (47%) of all passengers took advantage of a self-service tagging option on their most recent trip, which is a healthy increase from 31% in 2016. As more self-bag tag options are made available we can expect passenger satisfaction at this point of the journey to increase.

This year’s survey also highlights that as passengers become more familiar using technology during travel, the more likely they are to switch to newer, more efficient platforms. They are increasingly using smarter, mobile-enabled websites to book and check-in. Airline and airport apps, meanwhile, meet passengers’ desire for new services to help them better manage their journey. They want personalized information about their flight, their baggage and how to find their gate directly on their mobile device. The appetite for new services using technology is high: three quarters (74%) of passengers say they would definitely use flight and gate alerts pushed to their mobile devices; 57% would use airport wayfinding; and 57% would use biometrics to smooth identification each step of the way. Gutlin said: “Passengers aren’t deciding anymore whether they should use technology but which technology to use. They want to make each step of the journey as easy as possible. Tech adoption will be driven by both context and usability. For this reason, a clear focus on the end-users’ demands should shape the services airlines and airports offer.” This is the 12th edition of the SITA/ATW Passenger IT Trends Survey. It was conducted with more than 7,000 passengers from 17 countries across the Americas, Asia, Europe, the Middle East and Africa representing almost three-quarters of global passenger traffic.


MORE STUFF

BizJets

Don’t forget, The Business Aircraft show is on now and more than 90 aircraft on static display in Las Vegas. They also have a nearly sold-out indoor static display on the exhibit floor of the Las Vegas Convention Center (LVCC). In addition to the incredible static displays, they will also have over 1,100 other exhibitors showcasing every product and service Biz Aircraft could possibly need. July 10-11-12.

Blockchain

Don’t know what it is? Here is a fast definition from SpeedNews: Suffice to say that it is a huge, global distributed ledger or database running on many devices and open to anyone within the blockchain. In the Blockchain, information, or anything of value can be stored. Its purpose is to ensure a 100 percent secure, verifiable and traceable database protocol. And here is the story with an aviation focus.

ReOrgs

Airbus has completed it’s Commercial Aircraft reorganization and now has the four divisions as a single company – Commercial Aircraft, Helicopters, Space, and Defense. Further, Airbus now has one single corporate headquarters in Toulouse, home to the Company’s single largest industrial site, Commercial Aircraft. We should probably also note that Boeing has now reorganized along a similar line too – Commercial, Defense, Space, and Services.

Airplane Data Growth

And lastly, if you suspected that the data available from new planes has increased – give yourself a pat on the back! Check it out!

July 7, 2017– For many holiday-goers jetting off to their dream destinations this summer, their vacation begins when they catch their flight.

A colorful new infographic from connected aircraft technology specialists SITAONAIR showcases 10 top ways that airlines can ensure the passenger experience is truly top flight for those heading off on hard-earned holidays.

“In the hyper-competitive business of air travel, passenger satisfaction ratings are king,” says Dominique El Bez, Vice President of Strategy, SITAONAIR. “Airlines across the world have to work harder than ever to give passengers the best-possible inflight experience, and to win – and keep – their customers’ loyalty.

“SITAONAIR works with hundreds of airlines around the globe, innovating bespoke services and solutions to improve airline passenger comfort and engagement.

“There are many different ways today’s airlines can enhance their inflight experience offer to passengers. More and more airlines are investing to deliver high-speed onboard internet services for connected passengers; develop exclusive airline internet apps for customers to surf the web, chat and stream inflight; and equip pilots with cutting-edge weather avoidance technologies to fly the smoothest course.

“Passengers can be rewarded with special inflight shopping treats, sent straight to their devices; aircraft can be retrofitted with 3G/4G voice-calling telephony, so passengers can stay connected in the clouds; and cabin crews can ‘go digital’, to deliver a more personalized and efficient customer service.

“Whatever an airline’s ambitions, SITAONAIR’s unrivalled industry heritage and expertise means we can support airlines to deliver their passenger experience goals.”

60 percent of Panasonic’s airline customers now offer 3.5G connectivity

Lake Forest, CA | July 6, 2017– Panasonic Avionics (Panasonic) subsidiary AeroMobile today announced that it has added 100th aircraft to its 3.5G mobile network. With 60 percent of airlines now offering 3.5G inflight connectivity, users of the AeroMobile service grew by 57 percent between 4Q16 and 1Q17.

The AeroMobile service allows passengers to use their own mobile devices to text, make calls, listen to voicemail and browse the internet while inflight. The service is easy to use with no onboard payment or registration; passengers simply turn on their mobile device to connect to the network and are billed directly by their mobile operator.

Kevin Rogers, CEO of AeroMobile comments: “The milestone of 100 3.5G connected aircraft is testament to the continued airline adoption of the service and strong passenger demand.

“We have seen rapid growth in the 3.5G service and already 60 percent of our airline partners are rolling it out. In 2017 alone, 3.5G connected aircraft have already flown to 127 destinations in 65 countries.”

The inflight 3.5G network is complementary to Panasonic’s global inflight connectivity service. It offers passengers a simple and elegant way to stay in touch with friends, family, co-workers and current events while in the air. It gives passengers the same connectivity options as they have on the ground, and when combined with inflight Wi-Fi, enables data speeds that are comparable to a terrestrial service.

AeroMobile’s phone service is already in use on over 500 aircraft across 21 airlines worldwide including Air Berlin, Aer Lingus, Air France, Alitalia, Emirates, Etihad, EuroWings, EVA Air, Cathay Pacific, KLM, Kuwait Airways, Lufthansa, Malindo Air, Qatar Airways, SAS, Singapore Airlines, Air Serbia, Air Seychelles, SWISS, Turkish Airlines and Virgin Atlantic.

AeroMobile was the first to introduce mobile phone services in 2008 and now has over 350 roaming agreements in more than 150 countries.

Power, Connectivity, Lighting and Other Solutions Will Be on Display

East Aurora, NY | June 19, 2017–
Astronics Corporation (NASDAQ: ATRO), a leading supplier of advanced technologies and products to the global aerospace and defense industries, announced that its latest innovations will be on display at the Paris Air Show from June 19 – 25,
2017. Astronics will highlight new solutions spanning connectivity, power, lighting and more for deployment on commercial, business and military fixed-wing and rotor aircraft.

“Astronics enjoys a long history of serving both commercial and military aircraft programs with a breadth of off-the-shelf and customized solutions for our customers,” commented Peter Gundermann, President and Chief Executive Officer of Astronics Corporation. “We’re excited to be here and demonstrate our extensive capabilities across multiple aerospace sectors with sophisticated, innovative technology solutions for aircraft connectivity, power and lighting.”

View the video to see what Astronics will be showing at this year’s Paris Air Show, June 19-25, 2017.

Attendees can expect to view demonstrations of these solutions in Hall 3, stand B148:

Solutions for the Connected Aircraft

  • Satellite antenna systems. Astronics AeroSat is showing its newest connectivity solution, the FliteStream® F-310 Series antenna system. Designed to take advantage of new spot beam satellite technology, the FliteStream F-310 delivers the highest bandwidth and fastest in-flight internet connectivity speeds in its class.
  • Avionics connectivity systems. Attendees can learn about Astronics Ballard Technology’s new small- size, lightweight webFB® system, an FAA-certified aircraft interface device (AID) that provides a cost- effective, easy-to-deploy solution for commercial airlines looking for secure connectivity for portable electronic flight bags (EFBs) and avionics data. Astronics Ballard Technology will also feature its AB3000, a customizable avionics I/O embedded computer offering easy integration plus power- packed performance with multiple built-in data bus interfaces and an Intel processor.

Solutions for the Powered Aircraft

  • In-cabin power solutions. Astronics Advanced Electronic Systems (AES), the industry leader in passenger power, will demonstrate its EMPOWER® product line, including in-seat power supplies, AC outlet units, USB outlet units and dual AC/USB outlet units.
  • Power generation and distribution. In addition, Astronics will show its CorePower® product line that provides flight-critical power generation, power distribution and power conversion on a broad range of aircraft. Recent innovations in the CorePower® product line include solid-state power distribution, brushless starter-generators and significant advancements in power conversion technology.

Solutions for the Lighted Aircraft

  • Enhanced vision systems. Astronics Max-Viz will demonstrate how its newly certified Max-Viz 2300 Enhanced Vision System (EVS) improves visibility of terrain and runways. Blending infrared and visible light sensors, the new Max-Viz 2300 EVS displays real-time heat sources, along with LED airport lighting, to make it safer for pilots to land in dark, challenging conditions.
  • Aircraft lighting systems. Astronics Luminescent Systems, Inc. (LSI) will be on hand to demonstrate its latest innovations in cabin lighting, cockpit panel lighting, exterior lighting and other lighting products, built on a 40-year history of serving the aircraft industry.
  • Emergency lighting and safety products. Attendees can preview several products from Astronics DME’s emergency systems line, including the newest Air Lite® LED flashlights, which offer significant weight savings and technological improvements over legacy flashlights. Other offerings include exit indicators with 50 different language options, universal precaution kits and first aid kits.

Finally, Astronics PECO will provide information on its custom manufacturing capabilities for the production of any aircraft component, including passenger service units, fuel access doors and many other customized solutions for commercial and military aircraft.

With a breadth of innovative solutions from Astronics, customers can enjoy streamlined vendor management, deep technical expertise and FAA-certified solutions. Company-wide, Astronics delivers cost- effective solutions with a collaborative spirit to solve customer challenges. Today, Astronics solutions are deployed throughout most commercial, business and military aircraft platforms worldwide.

For complete details on the products and services Astronics offers, visit Astronics.com.

United Airlines’ Boeing 767 aircraft to be equipped with Cobham’s AVIATOR 300D and Inmarsat’s SwiftBroadband-Safety

United Kingdom | June 14, 2017– Inmarsat, the world’s leading provider of global mobile satellite communications, and Cobham SATCOM, the leading manufacturer of satellite communications solutions, today announced that United Airlines will participate in a technology evaluation of SwiftBroadband-Safety (SB-S), Inmarsat’s next generation flight deck communications platform.

SB-S will be evaluated on four United Airlines’ Boeing 767 aircraft, which will be installed with Cobham’s AVIATOR 300D satcom system. It offers global, high-speed, secure connectivity for the flight deck. Enabling powerful and flexible communications with real-time inflight information, the service enhances airline safety, asset utilisation, security, and operations.

United Airlines’ evaluation of the IP-based broadband service is part of the aviation giant’s ongoing commitment to best-in-class operations, safety and service. During this evaluation, United Airlines will deploy its equipped planes in the highly congested North Atlantic airspace. It will use the new platform for communications and surveillance with Controller-Pilot Data Link Communications (CPDLC) and Automatic Dependent Surveillance Contract (ADS-C) messaging.

SB-S also provides a range of ‘always on, always secure’ applications, which United Airlines will be able to use. These include continual positional awareness for flight tracking, flight data streaming (known as “Black Box in the Cloud”) and real-time electronic flight bag applications, such as networked graphical weather. Operational benefits include more fuel-efficient routes and the ability to transmit vital aircraft performance and positioning data in real time.

Installations of the AVIATOR 300D systems on United Airlines’ planes are scheduled to commence later this year. The systems include Cobham’s IGA-5001 Intermediate Gain Antenna and will use the AVIATOR 300D Supplemental Type Certificate developed by L2 Aviation.

Chuck Stewart, United Airlines Chief Technical Pilot for Communications, said: “United is excited about installing and using this powerful new communications capability as we expect to see it enhancing our operational efficiency, especially in places like the North Atlantic.”

Andy Beers, Director, Global Aero Sales, Cobham SATCOM, said: “We are excited about this latest opportunity to contribute to the ongoing evaluation of SwiftBroadband-Safety as it supports our development of communication technologies Cobham SATCOM is rolling out to meet the future needs of the aviation community, particularly our AVIATOR S Series next generation product line, designed specifically to leverage Inmarsat’s new SB-S services.”

Captain Mary McMillan, Inmarsat Aviation Vice President of Safety and Operational Services, said: “As a progressive and innovative airline, United is making an important move anticipating the future of aviation. With SB-Safety’s secure broadband platform, it will be able to benefit from the fully connected flight deck that delivers improved safety and security, better efficiency and optimised fleet performance.”

Barcelona, Spain | June 13, 2017–One of their main targets being to provide airlines with new and boosted revenue streams, Immfly’s wireless platform offers a unique over-the-air reception of advertising campaigns pioneered by major labels such as American Express, Halls – from Mondelez – or Vodafone. According to the airline’s preferences and the brands’ strategy, the campaigns can be either online or offline, thereby ranging from Channel Sponsorship or Email Marketing formats, to Samplings. IFE Wireless Solutions are flourishing, and so is Immfly’s year on year revenue, which has increased up to 400%.

“We are thrilled to include partners such as American Express on our advertiser portfolio. The inflight digital advertising industry is growing YoY at a 3 digits speed, which opens great perspective for the future” asserts Samuel Gombervaux, Chief Revenue Officer at Immfly and former Head of Advertising at Google. “Our Immfly platform enables digital advertising interaction where and when others can’t reach. It’s a moment when our audience is relaxed and receptive: during their flight”.

Immfly’s willingness to work with advertising brands also involves Small & Medium Businesses. The latter have the opportunity to promote their services in the platform’s digital travel guides, prospectively attracting new potential customers and enabling passengers to discover high quality experiences when they reach their destination.

According to Jimmy M. von Korff, co-founder of Immfly, “The IFE industry is evolving towards smarter digital services that add value to the passenger’s experience, and as airlines seek to enhance it, they must also identify innovative ways to increase revenue. Via Performance Marketing and Platform Sponsorship, we aim to cover these two needs since we provide airlines with a strong ancillary tool while still enhancing the passenger’s travel experience and ultimately benefiting brands and other third parties”.

Fort Lauderdale, Florida | June 8, 2017–DaVinci Inflight Training Institute, the brand new, first comprehensive professional flight attendant training school in the world, will be participating at next week’s NBAA Flight Attendant Conference as a gold level sponsor and presenter during the Long Beach, CA, event June 13-15.

Following a successful week at the recent EBACE in Geneva, Paula Kraft, founder of DaVinci, will be attending the conference with Scott Arnold, well-known business aviation cabin safety trainer and DaVinci partner, who will provide cabin safety training as well as inflight service, etiquette, and career development courses.

The soon-to-be-completed 6,500 square foot facility will open for tours and classes this summer and is based at the Fort Lauderdale Executive Airport in Florida. In co-operation with Embry-Riddle Aeronautical University, students will be able to enroll for several online courses, available as stand-alone programs or blended, designed to be completed prior to attending a specific course at the new facility. The wide variety of online courses include topics such as: SMARTtraveler, The Professional You, Pilot Essentials, Food Allergens, Special Meal Planning, Menu Writing, and updates on the Food Safety Modernization Act and Safety Management System training–relating the catering prepared and served on board–as well as proper handling for food served from global catering sources, including aviation caterers, restaurants, hotels and home chefs.

The multi-purpose facility includes a mock flight department area that will test graduates on the entire cabin service experience. Bespoke products and services, including butler training, new galley technology, food packaging and presentation, will also be available at DaVinci ensuring greater passenger safety and satisfaction.

Drawing on his decades of experience as a cabin safety trainer for numerous business aviation flight departments, Scott Arnold has designed all of the DaVinci courses to include soft skills, service etiquette, – cabin safety programs at the preliminary and elite level. Included in the courses offered, there will be numerous culinary classes covering a multitude of topics for a single day of attendance to weeklong in-depth elite classes. Classes have been capped at 12 students to maximize the training experience for all levels of experience, and focus on the development of each student.

“Our -school stands apart from the rest of the other training companies as we will not only provide industry expert programs but also from current life experiences. Every instructor is experienced and currently working as a corporate flight attendant, cabin crew, caterer, we are at DaVinci literally ‘talking the talk’ and ‘walking the walk’. Our programs are continually updated to be the most relevant, current, and innovative in our ever-changing industry. TrainDAVINCI’s unique teaching approach will not only engage our students but also empower them to be successful. All of our cabin safety courses are CRM driven and focus on communication skills and the cabin crew and flight deck experience during an emergency,” underlined Scott Arnold.

When IFExpress heard about the recent promotion of David Bruner as the Vice President, Global Sales & Marketing for Panasonic Avionics Corporation, we could not think of a better person to fill the roll. David is now responsible for sales, marketing and customer relations for all Panasonic Avionics products and services. His previous position within PAC was the Vice President of Global Communication Services. The Panasonic website goes on to say; “David has been with Panasonic for 13 years. Previously he served as Vice President of Global Communications Services where he led the company’s efforts to establish a global, high-speed satellite network. Under David’s direction, Panasonic became the first company to offer global connectivity, live television and mobile phone services across multiple mobility markets including air transport; oil, energy and mining; maritime; cruise lines; and mega yachts. David has also held executive positions for General Dynamics Airborne Electronic Systems, InflightOnline – a web Media Company focused on the inflight market and AT&T Aviation. In total, he has over 35 years in the software, communications and aerospace industries including 5 years at American Airline’s SABRE group.”

While the aforementioned is an apt summary of his years in the IFEC and airline industry, IFExpress reached out to other industry aficionados who have known David for a long time about the recent Panasonic promotion. John Courtright, Director of Sales and Marketing at SIE, and he told IFExpress: “I’ve known David for 20+ years and he is the consummate professional. Our careers have had similar tracks: we both were Senior Systems Analysts at major U.S. carriers, I was at United and David at American. I think that experience gave David the strong business and analytical skills he carried forward later in his career. David has always known the importance of Connectivity. As Senior VP at AT&T Wireless, Aviation Division, he drove the expansion of passenger connectivity and the emergence of making data available to the cabin and crew alike. In his new role as head of IFE and GCS Sales, I expect David to continue Panasonic’s strong presence in the IFEC industry.”

Mary Rogozinski, VP Airlines, SmartSky Networks  said: “I always like to tell the story about meeting David back when he was with Sabre and I was with UA (in the 90’s).  We were both at a 777 working together meeting at Boeing.  It was one of my very first industry meetings.  I had to leave early and planned to take a Boeing customer bus back to the airport.  I get on the van to find it filled with AA folks including David.  At first I felt very awkward (back in those days, airlines didn’t socialize much), but David and team made me feel right at home.  I then went on to work with David at just about every company he worked at subsequently.  I regrettably threw out all of those business cards, there must have been about 15.  A high or lowlight had to have been when we worked together on the 777 launch.  David was at Claircom and they had done a good job pitching their phone service for the UA widebody fleet.  We worked late one night on the deal and both ended the day thinking Claircom would be UA’s next phone service provider.  But we woke up to the information that UA’s management team had given the incumbent service one last chance to bid, winning the program.  David took it in stride, in his unique cheerful way (maybe with a few cocktails.)”

“Over the years, I truly look forward to seeing David and that kind of impish smile of his, and catching up on all the goings on with work, family and the industry.  He has always been a good and fair person to work with and I have always had the sense that he will take care of his customers.  Unfortunately, I don’t think I was ever one of them.  Sorry Dave.”

We at IFExpress have had the pleasure of working with David for over 30 years. Internally, we debated and discussed his recent promotion as a writing point and we unanimously noted that if we wanted to discuss just about any aspect of our industry, David Bruner was one of the first people we would ask. Why? Because, he  understands the question, usually knows the answer, and is gracious when he delivers his reply – even if our question was less than correct, or our information was incomplete.

Needless to say, IFExpress recently took the opportunity to talk with David about the IFEC industry:

1. Tell our readers about the IFE(C) market for new aircraft for the next 3 years or so, given that aircraft sales are falling?

A: Even though aircraft sales aren’t at the same all-time high levels as previous years, there are plenty of opportunities for companies like Panasonic that can deliver tailored solutions closely aligned to each airline’s business needs and the expectations of its passengers.

2.Do you see the IFEC market changing over the next 5 years based on what passengers are carrying? What does IFEC have to offer over carry-ons – today and in the future?

A: The IFEC market is perpetually changing. From embedded systems to PEDs to the ever increasing use of wearable technology, IFEC providers need to be able to provide platforms that allow airlines, passengers and crew to interact and stay connected easily and effectively.

That is one of the reasons why we have introduced our new NEXT IFEC platform. We have in essence re-written our rule book for how we engage with airlines – moving from a product-based sales approach to one where we build tailored solutions based on their business needs, using the flexibility of our platform coupled with the versatility of our integrated ecosystem of value-added services, tools, applications, and partnerships.

3. What, in your opinion, will be the hardest bridge to cross in the next few years in IFEC?

A: The industry needs to focus on how to fully enable a truly dynamic, digitally connected business platform in flight. When you have a flexible platform backed by a global connectivity network and comprehensive ecosystem, you can radically change the industry.

For example when you combine our NEXT platform with services like ZeroTouch, you begin to liberate airlines from the accepted 30-day refresh media cycle. We’re opening up content on demand services, concierge services, real-time CRM, and much more.

This kind of dynamic content update gives airlines the ability to efficiently and cost-effectively personalize services for their passengers. This will fundamentally address some of the complaints about air travel from both airlines and passengers.

4. IFEC and new connectivity capability should usher in more cabin/system connections to the ground but Panasonic is an IFEC company. How will you folks get into the side of “data” that others have been focused on for years and can you give our readers a bit of why you will succeed?

A: Panasonic Avionics is already highly engaged in this area in a number of ways. Probably the biggest is ZeroTouch which we launched last October and has already received high levels of interest from airlines. ZeroTouch is a unique and innovative service that simultaneously gives airlines real-time visibility into performance, improves the efficiency of their maintenance operations and also enables data transfer of passenger-facing content to an aircraft to improve the passenger experience. The service will reduce an airline’s need to physically touch its aircraft because all interactions are managed through a virtual dashboard. By providing access to real-time passenger data, software, media and content updates can be data-driven, helping to deliver a relevant and personalized passenger experience.

With over 70 airline customers we are having success helping airlines to see that the “C” in IFEC is more than passenger WIFI. As a global network operator, we are helping airlines use broadband connectivity to deliver new solutions — solutions that make passengers happier through better crew service, accessibility to the airlines app for constant real-time communications, health monitoring of all systems inflight, passenger and cargo security and more. This application of connectivity, with the onboard computing platform, will have the same powerful impact on the market as the introduction of the CRS’s of the 1960’s and 70’s.

5. David, you have been around this game for around 30 years now, can you tell our readers about the changes you have seen in working with airlines and what advice would you give them with the new technology in IFEC?

A: IFEC has changed dramatically since I entered the industry however the objectives are still the same: an excellent audio and video experience, an ever-increasing choice of content, and more control over how and when content is viewed. Over the last 10 years, however, the rate of change in our industry has greatly accelerated with the advent of inflight connectivity.

The advice I would give to an airline is to treat IFEC like all key interaction points of the passenger experience. From our experience, it has tremendous potential to enhance an airline’s brand — and therefore value — significantly. As such, it is worth the investment but only if the IFEC offering is aligned with an airline’s commercial objectives and the needs of its passengers. So involve an IFEC provider at the start of the decision making process, help them understand your needs, treat them like a partner, not a supplier – and the results will undoubtedly be better.

6. How important is the capability to engage the passenger from the point of ticket purchase, then throughout the remainder of their journey? What unique capabilities does Panasonic bring to this process?

A: Enabling airlines to engage with their passengers throughout a longer process adds value to the passenger experience, and so has the potential to enhance the airline’s brand. We recognized this several years ago and developed the APIs that led to commercial deployment of Companion Apps – which are designed to span the passenger travel thread, enabling airlines to curate and integrate all aspects of the passenger experience. Singapore Airline was the first to take advantage of our program, and today its passengers can immerse themselves in their experience pre-flight, during flight and post-flight, bringing the benefits of the wide range of content and information to passengers for a much longer period of time.

7. Over the next 10 years, much of the hardware within the aircraft cabin will be able to report wirelessly – think galleys, lavs, lights, seats, etc. Besides providing the pipe and the satcom equipment, how does Panasonic foresee participating in this real-time operations arena?

A: Panasonic already participates in this arena in a wide range of areas, using connectivity to enable airlines to better manage their aircraft and communicate with both their passengers and crews. Just one example of this is the real-time fleet monitoring tool that is an integral part of ZeroTouch, a key element of Panasonic’s integrated ecosystem – which enables airlines to be more operationally robust and efficient, ultimately enhancing the passenger experience whilst helping to keep operating costs contained.

8. Does Panasonic see the technology driving the consumer market and the evolutions of IFEC hardware flattening out over the next 10 – 15 years? If so, will Panasonic be focusing more on new software iterations that improve performance and capabilities utilizing existing hardware technologies?

A: I don’t necessarily see a slow down in the advent of new consumer technologies and, as an IFEC solutions provider, we must continue to anticipate them, evolving to remain at the leading edge of making the step from the ground to the inflight experience a seamless one. We have a team that is solely dedicated to looking at new, emerging technologies and their potential impact to air travel. In fact, many of these technologies have been on display in our “Cool Room” at industry events. Some examples of recent demonstrations include 8K displays, smart surfaces, VR and AR. While not everything is applicable, we continue to bring innovation to the cabin. A great example of this is our NFC solution, which was the industry’s first.

This kind of flexibility is intrinsic with our new NEXT platform. We believe that this will help us adapt and evolve our offering more effectively than ever before.

9. Hacking has been getting bigger and we have seen Panasonic’s response to some issues. Can you give us an update to the focus from your company?

A: Panasonic continues to take a proactive approach to hacking. We not only continually test the robustness of our systems, but also regularly engage with security professionals who wish to test our systems legitimately through our Bug Bounty program. We recently concluded our second annual Inflight Security Conference. This customer event is a great example of our commitment to ensuring the security of all systems we design and deliver. We had 65 attendees from around the world who were treated to two days of in depth discussions with our security teams, trusted partners, and even Robert Herjavec, guest star of ABC’s TV shows “Shark Tank” and “Dancing with the Stars” and founder of the Herjavec Group, which is a global leader and service provider of security solutions for enterprise level organizations.

Editor’s Note: At the next trade show, if you have the opportunity to meet David we strongly encourage you to do so, or if you just want to say congratulations you can reach him at david.bruner@panasonic.aero

 


Other News:

As you probably know, the Trump administration is considering banning laptops from the passenger cabins of all international flights to and from the US, and homeland security secretary John Kelly was quoted as saying when asked if he was going to ban all laptops on all flights to and from the US: “I might,” he said. The existing ban set in place earlier this year affects some 50 flights per day from 10 cities, mostly Middle Eastern, such as the United Arab Emirates, Qatar and Turkey.  Furthermore, the U.S. Department of Homeland Security introduced a restriction on personal electronic devices in March, mandating anything larger than cellphones or smartphones be sent via the traveller’s baggage – so no tablets either. Clearly this does not affect airline provided tablets for IFEC, as Emirates is loaning tablets to passengers in upper classes, obviously keeping the the folks in front happy as their laptops/tablets ride in their suitcases down below.

Currently, several news outlets report that the U.S. is considering extending the ban to other locations, including Europe. Ostensibly, airlines and countries worldwide could do the same. In fact, IFExpress has heard that Australia is presently considering a ban as well. The folks at Digital Trans noted: “Kelly added that Homeland Security planned to “raise the bar for – aviation security much higher than it is now,” and spoke of “new technologies down the road,” though declined to offer any details.” Furthermore, among the enhanced security measures that will be forthcoming will likely be tighter screening of carry-on items to allow Transport Security Administration agents to discern problematic items in tightly stuffed bags so we all will probably be affected – laptop or not. Hey, this ban could end up way bigger than anyone imagined.

However, not everyone is sold on the restrictions and this was noted recently in Aviation Week – “In a statement May 23, AAPA (Association of Asia Pacific Airlines) director general Andrew Herdman said, “The ripple effects of such measures, and their proposed wider expansion, threaten to disrupt the global economy and impose far greater costs on society with no tangible public security benefits. This would only serve to further the aims of the terrorists, who measure their success by how much society over-reacts to their provocations. Rather than focus on generalized screening of innocent passengers, past experience with evolving threats and terrorist plots repeatedly highlight the critical importance of effective intelligence gathering and analysis.” Screening may be fine, but still one bad device could cause a lot of cabin damage –  and all it takes is one.

Many say that the ban expansion will force a lot of passengers to send their laptop and tablets to their destination via luggage in the hold, or just leave them at home. IFExpress sees several potential issues with this scenario. Firstly,  large quantities of laptop batteries in the aircraft hold could potentially increase the risk of combustibility, which we all know has been an issue – and not just for laptops (think back to last year with the Galaxy 7)! After all, Lithium batteries can fail. But even beyond that some travelers have told us that they won’t ship laptops in luggage because of  the potential for theft – especially in some parts of Eastern Europe, Africa, and other locations. Additionally, if you do carry your laptop in your baggage, you might want to also carry a copy of the PC sales receipt with you as well, because if the bag is “lost”, you need proof of it’s value to get repaid – be sure to check out the rest of the article as it is pretty good as well!

However, not everybody agrees that laptops are the big bad device onboard and a SpaceNews article about inflight connectivity reported: “Right now a laptop is the least-used device in the broadband networks that we are supporting,” Ric VanderMeulen, vice president of space and satellite broadband for ViaSat’s Government Systems Division, said during a Washington Space Business Roundtable panel. “Phones are first, tablets are second, and laptops are about seven percent of the market.”

No doubt, a laptop ban could be a boon to aircraft IFE, but no personal devices, with the exception of smartphones, could potentially benefit the IFEC industry more. In fact, such a scenario would most likely require airlines to select some form of IFEC, especially on long flights. Thales notes in ATW: “The future of IFE will involve seatback monitors that interface with passengers, customize content and generate ancillary revenue,” according to Thales executives at the company’s new IFE final integration and test facility in Irvine, California, May 22. “If you look at the system right now, it’s super static, from top to bottom,” Thales InFlyt Experience CEO Dominique Giannoni said. “How do we move from an in-seat system—where an airline is looking at cost-line—to an in-seat solution coupled with connectivity that moves to a revenue line? We believe it is an untapped area and opportunity for revenue.” Thales InFlyt Experience CTO Fred Schreiner said, “We are going to go into a period where it’s really about engagement – the paradigm has completely shifted – your ability to access the internet, to catch up on social networks, is changing the game.” Yes, and it might also be promoting more laptop usage, however, whether flying folks are willing to trust their secure personal and business email and work on an airline supplied screen, remains unclear.”

But, IFExpress had some questions too:

 

  • If the issue is battery size, what size limit is there or is the issue resolved with no laptops?
  • Will this new security change be a boon to smartphone usage inflight? And if so, portable keyboards (with Apple and Android phones) will be seen a lot more?
  • Or for another solution – can you imagine the cost and hassle of a secure, lockable cabin laptop storage enclosure? And the ensuing mess of storing and retrieving your laptop before and after a flight? Bad idea – rule that one out!

 

 

 

So in the future if this security increase passes and you want to “laptop work” onboard, you might want to consider a good smartphone (perhaps one with the biggest screen possible) and at least 128 Gb of memory, a secure device for storing your data, and a portable keyboard, and a mouse (if that works on a phone). You may want to figure a way to support it while watching some form of entertainment – not to mention power. You will need power either from the plane or brought with you on a “brick”- and that brings up another issue, what size Lithium Ion power device will be allowed? Is this getting crazy, or what? However, with the size of some PC’s getting smaller (credit card size), could this be a possible carry-on computing solution when combined with a small keyboard, portable Li-ion cube and a small screen on an iPod or a phone? Check this out because they are getting smaller as well.

Additionally, here are 10 tips for mobile security that will help keep all that portable stuff safe while you do travel, big laptop or not.

And lastly, since we are on the subject, here is another good link on the potential laptop ban line as well.


Other News

  • SAFRAN’s deal to acquire Zodiac has a new offering that drops their original price by $1.1 B, to a little over $9.5 B.
  • It was a “drag” when we learned how many how many antennas are on B787. Why? Because we were so wrong? If you said there are than 20, you are correct! Check it out.

Airbus and Boeing are going head-to-head for the lead into the MoM market and the airlines are looking for a midsize plane that costs less and will seat somewhere between 225 and 270 passengers, and fly nearly 5000 miles, in roughly 9 hours. Imagine a chart where the vertical axis represents the number of passengers/payload while the horizontal axis represents nautical miles/range.

Before getting into the plane action, lets review the Middle of the Market we keep referring to (MoM) – and here is the view from the folks at Boeing. Picture the middle market as a big oval that covers passenger capacity/load of 175 to 375 passengers and a range of approximately 3,000 to 6,000 nautical miles. However, this market is so large that it also includes jetliners at both the smaller end and larger end of the scale. The oval pictured in the link above represents the “new midsize airplane sweet spot”, which is more like 200 to 275 travelers in a two class configuration, with a reduced range of 3,500 to 5,500 nautical miles. Interestingly, the only current plane that is in this newly identified midsize market circle is the twin-aisle B767-200, which hits the oval target just about dead center!

Boeing is developing a business case and solution for the MoM  demand and their answer is a new development that some call the B797X. The real issue is twin aisle versus single.

Now, lets look at where the single aisle B737 MAX series planes are with respect to the midsize sweet spot – where, no doubt, the action will be for the next few years. Remember, we are focusing only on Boeing in this issue, but we will talk a bit about Airbus in a later Hot Topic.  Here is where the Boeing “bottom” of the MoM plane products are today:

Boeing B737 MAX 7
1 Class Seating Config. – 150 Pax.
2 Class Seating Config. – 138 Pax.
Max. Seating Config. – 172 Pax.
Range – 3,800 NM
Wingspan – 35.9 M / 117 ft. 10in.
Length – 35.6 M / 116 ft. 8 in.
Height – 12.3 M / 40 ft. 4in.
Weight – 177,000 lbs.
Price – $92.2 Million

Boeing B737 MAX 8
1 Class Seating Config. – 174 Pax.
2 Class Seating Config. – 162 Pax.
Max. Seating Config. – 200 Pax.
Range – 3,620
Wingspan – 39.5 M / 117 ft. 10 in.
Length – 39.5 M / 129.8 ft.
Height – 12.3 M / 40 ft. 4in.
Weight – 181,200 lbs.
Price – $112.4 Million

Boeing B737 MAX 9
1 Class Seating Config. – 204 Pax.
2 Class Seating Config. – 178 Pax.
Max. Seating Config. – 220 Pax.
Range – 3,595 NM
Wingspan – 39.5 M / 117 ft. 10 in.
Length – 42.2 M / 138.4 ft.
Height – 12.3 M / 40 ft. 4in.
Weight – 194,700 lbs
Price – $119.2 Million

As we noted earlier, the “new midsize market” is a smaller circle on the pax/range chart and the existing single aisle aircraft are right on the edge. Some experts are noting that the “new” midsize market concept could be difficult for Boeing because of existing B737 landing gear length limit problems coupled with the desired take-off rotation increase due to a longer single-aisle body – not to mention the new wing length needed for more load lift and potential composite additions to reduce load weight.

While looking at an estimated 2025 entry, Boeing has some time to make the decision, but they will have to consider other aspects such as aircraft model growth, fuel burn, and competition. Furthermore, we understand that over 60% of the operators want a twin-aisle wide body versus a single-aisle narrow body, with seating expectations covering 150 to 249 pax – but the jury is still out on models and respective seat numbers.

If you remember the B757 (single-aisle) and the B767 (twin-aisle) were designed to cover a larger flight range and passenger payload solutions at each end of the payload vs. range spectrum. We now have the requirement that Boeing focus on the center and build one plane (with derivatives) to solve the “market gap” problem and that will probably include more passenger comfort and expanded IFEC capability. IFExpress is betting on a twin! Further, the Boeing 797X will likely cover the 220-260 seat capacity with a designed range of some 4,500-5,000 nautical miles. But the big deal for Boeing would be the possible $150B in potential revenue!


Rockwell
Rockwell Collins will now bring high speed, secure worldwide KA-band connectivity to government aviation customers by expanding its Value Added Reseller (VAR) arrangement for Inmarsat’s Global Xpress (GX) service. Rockwell Collins has already been providing GX and JX services to commercial and business aviation customers through previous VAR agreements.


SITA
Meet Kate! SITA Lab, which explores the future of technology in air travel, has unveiled KATE, an intelligent check-in kiosk that will autonomously move to busy or congested areas in the airport as needed, promising to relegate check-in queues to the past.

Using various data sources – including flight and passenger flow information – KATE can identify where additional check-in kiosks are required to reduce passenger queue times at check-in. KATE uses existing SITA data systems such as Day of Operations Business Intelligence and FlightInfo API.
Multiple robotic kiosks can be automatically or manually deployed simultaneously and in formation to assist passengers, providing airports and airlines greater flexibility in managing peaks in passenger flow. The kiosks can also communicate through a Cloud service to ensure that the right number of kiosks are at the right position when needed, making them highly responsive to changes in the airport. A design patent application for the kiosks is currently underway.

Renaud Irminger, Director of SITA Lab, said: “The peak and troughs in the flow of passengers presents a challenge to many airlines and airports and we have been approached by many customers requesting a solution. They want kiosks which can be easily deployed when and where they are needed. Building on SITA’s successful AirportConnect Open platform, and our previous work with robotics, KATE leverages new technologies to provide operators much more flexibility and efficiency in the way they will use their kiosks in future.”

SITA’s cutting-edge robotic kiosk makes use of geo-location technology to find its way through the airport. KATE will use Wi-Fi to connect to vital airline and airport systems, dispensing with the need for cabling or other fixed attachments. This allows the kiosk to move around freely across the airport terminal, using obstacle avoidance technology to avoid bumping into people or things.

KATE and her fellow robotic kiosks will automatically return to their docking stations when they are low on power or need to be resupplied with boarding passes or bag tags.

One of the key benefits of SITA’s autonomous kiosk is that it can be deployed anywhere inside the airport as well as other offsite locations such as train stations. This is particularly relevant during periods of disruption – such as weather delays or flight cancellations – where additional kiosks can be moved from landside to airside to check-in large numbers of rebooked passengers. KATE provides passengers access to her easy-to-use interface to check-in and print bag tags.

KATE follows in the footsteps of LEO, SITA’s fully autonomous, self-propelling baggage robot launched at the 2016 Air Transport IT Summit in Barcelona, Spain last year. For a better view, check out this video – https://youtu.be/oQ69r-2VX-I


AIRBORNE WIRELESS NETWORK, CA was granted experimental operating from FCC to launch ground/flight testing (using two Boeing aircraft) of its demonstration system as part of development of Infinitus Super Highway air-to-air communication system. Further they have been granted a certificate by the FCC that will allow it to conduct ground and flight tests of their demonstration system of the Infinitus Super Highway, a high-speed broadband network that will link commercial aircraft in flight.


BOEING
Boeing All-Electric Satellite for SES Will Help Improve In-Flight Connectivity and Enable Other Traffic-Intensive Data Applications. Built for SES of Luxembourg, the 702 satellite is Boeing’s fifth with all-electric propulsion; design includes metallic 3-D printed parts.

The satellite will bolster connectivity for Wi-Fi and entertainment services on flights over North America, Mexico and Central America. It will also serve the government, enterprise and maritime sectors. This 702-model satellite also demonstrates that using 3-D printed parts can improve affordability and production. More than 50 such metallic parts are on the vehicle in the primary structure.

This is the fifth Boeing satellite to be deployed with a highly efficient all-electric propulsion system.

SES-15 has a hybrid payload, including additional Ku-band wide beams and Ku-band High Throughput Satellite (HTS) capability, with connectivity to gateways in Ka-band.
The U.S. Federal Aviation Administration’s (FAA’s) safety efforts will also benefit from the satellite as SES-15 carries a Wide-Area Augmentation System (WAAS) hosted payload for the FAA.

SES has ordered 12 Boeing satellites since 1990, including SES-15. SES-15 is the operator’s first 702 all-electric satellite in its fleet.


Gogo
Global broadband connectivity provider Gogo Business Aviation is announcing that German aircraft manager and charter operator K5-Aviation is its first 2Ku business aviation customer in Europe.

2Ku is a unique, dual-antenna system developed by Gogo to bring global streaming-capable internet connectivity to large aircraft. The technology benefits from global coverage and the redundancy of more than 180 satellites in the Ku-band.

Also today, Gogo is unveiling a new suite of smart cabin systems – SCS Elite and SCS Media. Both are highly integrated cabin in-flight entertainment and voice solutions that can be personalized to fit the specific needs of passengers on a given flight.

SCS systems, according to Gogo, “can be installed on virtually any plane, big or small, flying anywhere around the globe, and we created it to be a simple, powerful way to integrate all the necessary technology on board for an enjoyable passenger experience.”

Also, If you are interested in who the travelers of tomorrow are, why their inflight preferences matter, why being mobile is so important to future travelers, expectations around future connectivity, and what role personal devices play in flight – check this download out from Gogo: Global Traveler | Gogo . We should also note that Gogo has been chosen by Airbus as a lead supplier for its High Bandwidth Connectivity (HBC) program. Being part of Airbus’ HBC program means airlines can place future aircraft orders with Airbus and have Gogo’s 2Ku technology installed at the factory on all major fleet types. Those aircraft are then delivered with the technology already installed and ready for service on day one. We wonder what Boeing is gonna do?

In this week’s edition of IFExpress we have Gogo, APEX, Boeing and a few other bits of information – so let’s get started!

Gogo
Gogo is announcing K5-Aviation as its first 2Ku business aviation customer in Europe, marking a significant milestone for the company. The first airframe in business aviation that will fly with Gogo’s 2Ku technology is an Airbus ACJ319 operated by K5-Aviation, a leading operator of ACJ aircraft, based in Germany. Fokker Services B.V. managed the 2Ku installation design and system integration including the EASA STC. Installation was performed at its facilities in Hoogerheide, The Netherlands.
“This is a great day for K5-Aviation because it brings Gogo’s newest technology to our cabin which means our passengers can stay connected almost anywhere we fly around the globe,” said Luca Madone of K5-Aviation. “Productivity during flight will increase with 2Ku, which will allow our passengers to drive their business forward even when traveling. They will also have the ability to live stream news, entertainment and sporting events.”

Gogo’s 2Ku technology delivers industry-leading performance globally, which means passengers can do the same things they do on the ground. For business aviation, that means live video conferencing, fast Internet browsing and streaming video. 2Ku is designed to take advantage of innovations happening in space and is compatible with newer high-throughput and low-earth orbit satellites when they become available. This means the technology will get better in time without having to touch an aircraft. This flexibility means Gogo’s customers can be confident the system is future ready and ahead of the curve from a technology perspective.

2Ku is a unique dual antenna system developed by Gogo to bring global streaming-capable Internet to large aircraft. The technology benefits from global coverage and the redundancy of more than 180 satellites in the Ku-band. With more than 170 systems installed today across eight airlines on five continents, and more than 1600 total aircraft awarded to 2Ku across 14 of the largest airlines around the globe, 2Ku is one of the most successful in-flight connectivity products ever developed.

We further note that Gogo discovered that nearly 50 percent of millennial travelers expect their connected experience in the air to be the same as on the ground. This key finding from Gogo’s Global Traveler study The Travelers of Tomorrow shows that connectivity anywhere and everywhere is no longer a hope, it’s an expectation. This study uncovers in-flight connectivity trends from “future travelers” between the ages of 18 and 35, because their preferences will ultimately shape the future of travel. “Passengers simply expect more from inflight connectivity today — no longer is there a distinction between enjoying movies at home, sending emails from a café or binge watching at 35,000 feet,” said Alyssa Hayes, Director of Insights at Gogo. “As our research suggests, younger travelers are most comfortable with headphones on, laptop open and smartphone in hand. As the leader in inflight connectivity, we can help airlines keep pace with passenger expectations now and in the future with Gogo 2Ku high speed connectivity.”

Not only are these passengers expressing hopes for the future, but they also are making travel decisions today based on connectivity:
While 90 percent of future travelers have a preferred airline, 48 percent said they would choose another airline if Wi-Fi was not available on their preferred flight.

Future travelers are more likely to multi-task on their devices during flights with 46 percent of the 18 to 35 age bracket using Wi-Fi and watching a movie or show on their device compared to just 33 percent of travelers older than 35 doing so.

Ninety-two percent of future travelers are interested in using their own device in flight, and 48 percent said they prefer to stream their own content to their own device.

Sixty-three percent of future travelers think more flights should offer Wi-Fi, and 56 percent of them use their smartphone on the plane compared to just 27 percent of older travelers.

Gogo’s 2Ku technology allows passengers to have the same experience in the air as on their couch at home. The new technology enables streaming video, fast browsing and multi-device viewing. 2Ku can be found today on more than 170 aircraft across several global airlines. More than 1,600 total aircraft are slated to receive the technology representing 13 global airlines.

The Travelers of Tomorrow study is the first of the 2017 Gogo Global Traveler Research Series, Gogo’s global study that examines travelers’ inflight habits, behaviors and preferences. It covers 15 countries across six regions around the world and includes data collected from more than 4,500 travelers who flew within the last year. To learn more, visit gogoair.com/globaltraveler

We should also note the following: Gilat Satellite Networks Ltd. announced that its in-flight connectivity (IFC) solution demonstrated unprecedented end-user throughput of over 100Mbps in Gogo’s live airborne media and investor event. Gilat’s airborne modem powers Gogo’s 2Ku service and will be installed in over 1600 aircraft across more than 13 airlines, commencing this year. On May 9th 2017, Gogo hosted a major, high visibility industry event on their Boeing 737 test plane, the “Jimmy Ray.” Analysts and media applauded Gogo’s 2Ku system and Gilat’s modem, which demonstrated over 100Mbps performance. This is acknowledged to be the highest performance ever achieved onboard a commercial aircraft, as well as demonstrating continuous service with excellent user experience. The test flight not only confirmed its noteworthy throughput and user experience, but also successfully demonstrated interoperability capabilities of Gilat’s aero modem with the aircraft’s Communication (IFEC) avionic system. As previously announced, Gogo selected Gilat to provide the onboard VSAT modem and satellite baseband infrastructure for its next generation IFC solution. The recent flights were done upon completion of Supplement Type Certifications (STC) for this system for Boeing and Airbus aircrafts.


A Possible InFlight Electronics Ban
While the US Government has neither confirmed or denied the possibility of an “All Europe” inflight laptop ban into the US, it is expected this month, although some experts question whether it will be as extensive as all inclusive as the one from 10 Middle East airports today. Also unknown if the rumored laptop exclusions will be surrendered at the gate or relinquished to the baggage hold during check-in at the ticket counters – not to mention flights that progress through European airports. We want to point out that banned  PED (iPads, tablets, laptops) types are an unknown at the time of this writing. But if you think about it, getting your data on a phone and learning to love IFE again, might be a good idea. We do know that London’s Heathrow has begun the process of early screening, but like everybody else – they are waiting for the US to demand the change.


APEX And The Electronics Ban
APEX (Airline Passenger Experience Association), a four-decade old international airline trade association, called for a hold on the electronics band expansion to Europe as (they) hosted a biometrics workshop with major airlines and the U.S. Department of Homeland Security (U.S. DHS) Customs and Boarder Protection (CBP).

Speaking at the Aviation Festival Americas with more than 60 airlines, APEX CEO, Joe Leader, pushed suggested “green listing” passengers as cleared to carry electronics on restricted routes through the biometric facial recognition initiative being put forward by the U.S. DHS CBP in place of the electronics ban.

“Having the electronics ban spread to the European Union for flights to the United States would damage the personal freedoms integral to international air travel. We must stand together with government solutions for personal electronics that enable both security and accessibility for our airline passengers worldwide,” said Leader. “Biometric identification of passengers that are pre-cleared to travel with electronics would enable a viable potential solution with the U.S. DHS CBP ready to provide immediate technological facilitation.”

APEX sounded the alarm in March when the airline electronics ban started as we warned that it could easily spread as reported today. In the United States alone, carriers in less than 30 days have removed more than one million annual passenger long-haul seats  from the airports affected by the United States electronics ban alone.

“As the leading international airline association focused on passenger experience, APEX has actively and repeatedly expressed that the U.S. Department of Homeland Security and U.K Department of Transport should institute government approved solutions for electronics rather than the existing airline electronics ban.” Leader stated. “Fighting potential threats means finding government solutions that do not take the laptops, tablets, e-readers, cameras, and large phones out of the hands of the millions of law-abiding passengers that use them every day. We owe our air travelers worldwide the best options to make their flights enjoyable and productive.”

Results from APEX’s Global Passenger Survey released last year, show airline passengers frequently bring their personal electronics devices on-board aircraft for use in-flight:

  • 43% of worldwide airline passengers bring a tablet device on-board with 70% of these passengers using their tablet device in-flight;
  • 38% of worldwide airline passengers bring a laptop computer on-board with 42% of these passengers using their laptop in-flight; and
  • 22% of worldwide airline passengers bring e-Readers on-board with 77% of these passengers using their e-Reader in-flight.””

You might also want to read this ExtremeTech piece on the subject as they point out that a cabin full of laptops placed in cargo containers just might put another problem in a place (in the baggage hold) where fire control may have limited capability to affect a potential disaster. US Considering Banning All Laptops on Flights From Europe – ExtremeTech


Boeing
The fourth Boeing [NYSE: BA] Inmarsat-5 satellite, which was launched yesterday, will noticeably expand the high-speed broadband service available through Inmarsat’s Global Xpress network after the satellite becomes fully operational later this year.

The Inmarsat-5 satellites are uniquely able to provide seamless communications coverage through fixed and steerable beams that can be adjusted in real time to accommodate demand surges. “Inmarsat-5 F4 joins our existing Global Xpress constellation, which is already being adopted as the new standard in global mobile broadband connectivity by companies, governments and communities around the world,” said Michele Franci, CTO, Inmarsat. “Boeing has been an outstanding partner in our journey to make Global Xpress a reality.”

This is the fourth Inmarsat-5 satellite Boeing has built for Inmarsat’s Global Xpress network. After reaching its final orbit, the satellite will undergo testing and checkout before being declared operational. “Our partnership with Inmarsat has enabled the creation of the world’s only commercial global, mobile Ka-band network,” said Mark Spiwak, president, Boeing Satellite Systems International. “This unique achievement is an example of Boeing’s continuing commitment to deliver reliable, affordable and innovative solutions for our customers.”

Boeing has a strategic marketing partnership with Inmarsat and currently provides both military Ka-band and commercial Global Xpress services to U.S. government customers.

For more information on Defense, Space & Security, visit www.boeing.com.

Boeing and Primera Air today announced an order for eight 737 MAX 9 airplanes, valued at more than $950 million at list prices. The agreement also includes purchase rights for four additional 737 MAX 9s and a lease agreement for eight more airplanes from Air Lease Corporation.

The 737 MAX 9 will form the backbone of the low-cost airline’s future as it seeks to commence flights between Europe and North America. Primera Air plans to use the MAX 9’s auxiliary fuel tanks to lower trip costs and maximize the range to accommodate flights connecting Europe to the east coast of the U.S.

“The 737 MAX 9 will allow Primera Air to open up nonstop, long-haul routes from Europe to the U.S. with unmatched economics,” said Andri M. Ingolfsson, President, Primera Air. “This aircraft has a lower per-seat cost than the current wide body aircraft servicing the transatlantic and the capabilities of this aircraft type will change the economics of the industry. This will open up fantastic possibilities for growth for Primera Air in the future.”

Scandinavia’s Primera Air is an all-Boeing carrier currently operating a fleet of nine Next-Generation 737-700s and 737-800s with flights to more than 70 airports in Europe. Primera Air is part of the Primera Travel Group that operates travel agencies and tour operating companies in Sweden, Denmark, Norway, Finland, Iceland and Estonia.

The MAX 8 and 9 will be followed in 2019 by the smaller MAX 7 and higher capacity MAX 200, while studies and customer discussions continue on further growing the family. The 737 MAX incorporates the latest technology CFM International LEAP-1B engines, Advanced Technology winglets and other improvements to deliver the highest efficiency, reliability and passenger comfort in the single-aisle market. The 737 MAX has accumulated more than 3,700 orders from 87 customers worldwide.


Delta orders 30 additional A321s
Delta Air Lines has placed an incremental order for 30 firm A321ceo aircraft. This order follows three previous Delta orders for the Current Engine Option version of the largest Airbus A320 Family member. The airline took delivery of its first A321 in March of last year. Delta now has ordered a total of 112 A321s, each powered by CFM56 engines from CFM International.

All of Delta’s A321s will feature fuel-saving Sharklets – lightweight composite wingtip devices that offer up to 4 percent fuel-burn savings. This environmental benefit gives airlines the option of extending their range up to 100 nautical miles/185 kilometres or increasing payload capacity by some 1000 pounds/450 kilograms.

Many of Delta’s A321s are being delivered from the Airbus U.S. Manufacturing Facility in Mobile, Alabama. The airline received its first U.S.-manufactured A321 last year. By the end of 2017, the Airbus facility in Mobile is expected to produce four aircraft per month, most going to Airbus’ U.S. customers.

As of the end of April, Delta was flying a fleet of 187 Airbus aircraft, including 145 A320 Family members and 42 A330 widebodies.


Rumors
A rumor monger told us that this past Thursday was a bad day for a large IFEC outfit and that 45+ folks on the West Coast were let go, as well as, at least 25 on the East Coast. We won’t mention names as our request for more information was ignored.

A total of 450 airline experts are attending one of the world’s largest airline IT user conferences to find out about the latest innovations in the digital world of aviation.

Raunheim, Germany | May 8, 2017– “Spice IT up! – Digitalization and beyond” is the motto of the Lufthansa Systems Airline Forum, which starts today. A total of 450 participants from around 80 airlines worldwide will learn about the latest developments in the portfolio of the airline IT specialist. The focus is on Commercial Planning and Operations solutions from the NetLine and ProfitLine product lines. “This industry meeting, which is traditionally held in the Lufthansa Training & Conference Center in Seeheim, is one of the most important events in the airline IT sector,” said Ulrike Behrens, Head of Marketing at Lufthansa Systems, who organizes the Airline Forum. Lufthansa Systems advises and supports airlines in their digital transformation. The aviation IT experts show what sustainable airline processes can look like and provide hands-on support to customers in implementing their projects.

“Digitalization has a significant influence on working processes, business models and our daily life. This applies to the aviation industry as well. The core of our company strategy is to put airlines in a perfect position for the digital future,” said Olivier Krueger, CEO of Lufthansa Systems. “We are delighted to welcome so many of our customers’ representatives to the Airline Forum again this year.”

The keynote speech will be held by Lufthansa CIO Dr. Roland Schuetz. Other customers will also have the opportunity to speak and report on successful projects, including United Airlines and the Israeli airline EL AL. The next two and a half days will be devoted to some 80 lectures and workshops as well as personal conversations with product experts and other airlines. Attendees can put together their own individual program from a comprehensive range of topics. The focus will be on new product developments and innovations in the NetLine and ProfitLine product lines, which will be introduced by experts from Lufthansa Systems and its industry partners.

Automation and integration are key aspects in this context. Modern technologies make it easier to collect and evaluate data in order to identify anomalies and automatically learn from them or carry out certain actions. But it is also increasingly important for IT solutions – especially in the field of operations – to be able to share this data and interact with one another in order to make the best decisions and optimize processes. Communication also plays an essential role in the digital world. It should be fast, simple and possible from anywhere. Mobile solutions and a user-friendly layout help meet these demands.

“At the Airline Forum, we present new industry trends and product portfolio developments to our customers. We also want to talk with them about market challenges, new technologies and smart solutions for their specific requirements,” said Stefan Auerbach, CEO of Lufthansa Systems.

The Market Place provides plenty of room for this dialog. This is where Airline Forum participants can try out the product innovations for themselves right after the sessions. Their feedback is critical to the further optimization of Lufthansa Systems’ products.

This week IFExpress features a few more AIX booths we visited, as well as, a bit more news. Keep your eyes on TelefonixPDT for greater market penetration and on digEcor for the same – there is a lot happening and we will have more in the coming weeks.

1. TelefonixPDT

TelefonixPDT is like a Swiss army knife – they have a solution for virtually every IFE hardware challenge! IFExpress had the opportunity to catch up with them during AIX earlier this month. As always, the company exhibited some great hardware components including some new iterations, specifically from their Summit Product Line. Now, Let’s look at some of the individual products that we saw in their booth.

CabinACe-2 WAP:
From an airplane perspective, TelefonixPDT has finalized an STC on the 737. In fact, CabinACe-2 Wireless Access Point (WAP) is the first commercially available ARINC 628 compliant 802.11ac, Wave 2 product for commercial aircraft wireless environments. The CabinACe-2 WAP enables the highest capacity performance and efficiency in extremely high-density environments for enhanced connectivity and passenger experience. The new WAP features a small footprint and low power consumption making it suitable for both linefit and retrofit installations. With a concurrent data rate of 1.73 Gbps in 5 GHz and 800 Mbps in the 2.4 GHz range (aggregated date rate of 2.5 Gbps), the CabinACe-2 product delivers next generation performance for passengers. Oh and by the way, TelefonixPDT told us that customers can use the STC for free!

CabinPinnacle:
CabinPinnacle general-purpose airborne server/router is a complete, highly integrated, application-ready platform for Ethernet-based network installations. The server integrates a quad core 2.7 GHz Intel Core i7 processor with 16GB of DDR3 memory and supports connectivity and bandwidth demands utilizing features such as an L2/L3 managed Gigabit Ethernet Switch with eleven externally available Gigabit Ethernet ports. Designed specifically for aircraft environments, this ARINC 600 4MCU form factor includes six ARINC 429 channels, 20 aircraft discrete I/Os, and integrated self-healing health monitoring. The server also supports both Linux and Windows operating systems as well as the availability of integrated software APIs for maximum flexibility. The company told us that they are in the process of finishing linefit offerability at Boeing and in the near term the product will be offerable both linefit and retrofit for both Airbus and Boeing aircraft. The system architect, Eric Tartar said, “The CabinPinnacle is the Swiss Army Knife of routers! And as customers need it, we will add features.”

CabinEdge:
Another product that we found interesting was the CabinEdge stand-alone content loader that supports network delivery of In-Flight Entertainment (IFE) content and is meant to be permanently installed on cabin monuments. The content loader utilizes small form factor, low-cost, commercially available USB “thumb drives” as the content transfer medium. The unit loads digitally stored, encrypted content in the background in an unattended fashion. A keyed tumbler lock provides security and ensures that loaded content remains secure until the next update. Simply installing the small form factor USB drives and closing the interface door automatically sends the signal to the onboard software to “mount” the drives and begin the process of loading content to the front end server. The onboard software automatically cross-checks with the locally stored content and updates files as required at better than USB 2.0 speeds.

Encompass:
One of the more surprising products that we saw from TelefonixPDT was Encompass – a portable, low-cost, full-featured, wireless IFE product. The TelefonixPDT Encompass server is a small form factor, wireless IFE system designed to meet the requirements of short term aircraft trials and long term IFE solution needs. The unit’s small size and weight make it perfect for deployment in overhead storage bins; and with 12 hours of continuous battery operation, this open source solution is not only easy to operate, but is also easy to customize to meet airline needs. Software SDK is available to quick-start DRM and content management application and high capacity SSD storage ensures that there is ample content for streaming to passenger devices. Without the certification requirements of traditional embedded solutions, the Encompass all-in-one server is a solution that minimizes cost while still delivering the quality experience.

Editor’s Note: The Encompass is basically a portable server/WAP that the folks at TelefonixPDT note was redesigned after a number of application trials. They told IFExpress that they integrated the charging bay(s) into the unit. With the application of external power, the unit can charge its internal batteries while on the airplane. We note that there will probably be more one-box systems flying on more and more single-aisle aircraft in the near future and we see this as an evolving technology trend. Historically, this trend started back with the portable single-box IFE solutions (think AirFi). IFExpress believes this product is an excellent solution for the business jet wIFE market.

CabinVista:
The last component of the Summit Line that we saw was the CabinVista Cabin Control Panel. The panel interfaces directly with the IFEC. This multipurpose product can be used as the primary control mechanism to the passenger IFEC system and to initiate PA announcements and cabin chimes. The CabinVista unit also provides 2 external interfaces to allow for uploading and downloading content to onboard servers via USB thumb drives.

Lastly, we should note that TelefonixPDT is continuing their expansion into Europe and Asia. They have arrangements in place for a manufacturing facility in China that should come online before APEX of this year. The company will still maintain their manufacturing facility in the USA to sell to other markets, while the China manufacturing facility will focus primarily on the growing Chinese aviation market.

2. digEcor
IFExpress had the opportunity to touch base with David Withers CEO of digEcor during the AIX extravaganza. David told us that it has been four years since he purchased the company and that their focus since then has been on developing modular and flexible product offerings to the aviation industry. They have achieved this by leveraging on the digEcor product, introducing LED lighting and power; as well as, enhancing the GLIDE product offering and the Wi-Fi feature to their roster. “We want to offer modular and flexible solutions that any airline can use,” said Mr. Withers. “Wi-Fi has a place in our industry, especially alongside power.” Power at the seat is the highest demand and the company has been focusing on how to integrate power easily into their offering.

digEcor had a key new customer announcement during the week – Air Tahiti Nui for the rollout of their ENGAGE cabin crew mobile solution. David Withers, digEcor Chief Executive Officer said, “ENGAGE has many benefits including access to passenger information and preferences, efficient service recovery, electronic forms and messaging.”

The company also had a few announcements regarding their GLIDE offering, including a milestone of delivery of the Integrated Flight Experience into the market, launching four new product lines including: Passenger Service Solutions (crew call, reading light and optional audio controls), LED Cabin Lighting, Cabin Management as well as digEcor’s own Moving Map product. Additionally, Corendon, a leisure based airline in Turkey, selected the GLIDE embedded system solution for their Boeing 737-800 aircraft. The new system will replace their legacy tape-based IFE offering. Mr. Withers told IFExpress, “The GLIDE embedded system is a leading component of digEcor’s Integrated Flight Experience comprising IFE, in-seat power, LED cabin lighting, passenger services, crew applications, cabin management, tape replacement, Wi-Fi streaming and content services.”


Other News:

Gogo
Gogo announced that veteran financial leader Barry Rowan was to join the company as an Executive Vice President and will assume the position of Chief Financial Officer (CFO) on May 4, 2017 following the Company’s first quarter earnings report. Rowan will lead Gogo’s financial operations, which includes financial planning and analysis, accounting, treasury, tax and investor relations. He will report to Michael Small, president and CEO.

Rowan has more than 30 years of financial management experience including a track record of success leading public companies.

Also, Gogo and global satellite operator SES announced a new capacity deal to enhance in-flight connectivity services for key air travel routes over North America and the Pacific Ocean. As part of the new agreement, Gogo has leased all available capacity on SES’s AMC-4 satellite, which SES will move to a new orbital location to serve flights to, from and within the states of Alaska and Hawaii, flights along the west coast of the U.S. and over the Pacific Ocean.”SES has a global fleet of over 50 GEO satellites in orbit, and will be launching five more satellites this year, three of which have massive throughput payloads. SES is one of the global operators who can quickly and effectively move existing assets and scale up across regions and routes where connectivity demand is on the rise. This robust global network of scalable, flexible satellite capacity enables SES to stay ahead of the ever-growing demands and requirements of the aero industry,” said Elias Zaccack, Senior Vice President of the Americas region and Mobility Solutions at SES. “With the recent launch of the SES-10 satellite, SES will place AMC-4 in an orbital slot to meet the growing demand for Gogo’s inflight connectivity services and allow us to further expand our alliance.”

SITA
Bologna is the first Italian airport to install SITA’s Scan&Fly units. The new bag drop units will initially be used by low-cost carrier Ryanair before being extended to other airlines. Bologna Airport is a fast-growing hub for Ryanair with more than 20 destinations and 170 flights a week. SITA is a global provider of award-winning bag drop solutions. Airlines and airports globally have welcomed the high-quality interface of Scan&Fly, the ease of its retro-fit and the ability to fully integrate with the SITA AirportConnect common-use platform.

AirFi Box IFE streaming platform now features latest Hollywood movies, hit TV shows, viral videos, best-selling digital newspapers and magazines without requiring passengers to download an app.

  • AirFi Box security approved by leading Hollywood Studios and other major distributors
  • Premium Content packages affordable and easy to modify or update for airlines, while studio content remains safe from piracy
  • Partnership with LA-based boutique CSP West Entertainment instrumental in creation of premium offering.

Berlin, DE | April 24, 2017– AirFi, the market-leading provider of portable onboard Wi-Fi platforms to airlines, today announced that has launched an innovative and truly economical new range of curated Premium Content packages for all airline customers.

AirFi and West Entertainment, the LA-based boutique content service provider founded by industry innovators Rick Warren and Kate Groth, have collaborated closely to tailor an offering of premium movies & TV content designed to meet AirFi’s diverse client portfolio requirements. From this offering, airlines can build their own packages of content based on passenger demographic, budget, content renewal cycles, viewing data, or other criteria.

“AirFi encouraged us at West Entertainment – as well as the wider international content community – to collaborate and find new ways to keep pricing as lean as possible for even their smallest airline fleet operators. We examined ways to supply without the need for DRM protection where possible, thus avoiding the hassle of airlines having to introduce native apps for passengers to view the content onboard. We’ve been delighted with the response.” said Kate Groth, VP Everything, West Entertainment.

Job Heimerikx, CEO AirFi commented: “Having now grown to 30 airline clients, we’re even more dedicated to keeping the AirFi passenger experience the best in the industry. That means considering all demographics, regions, languages and technologies. We can now offer a full suite of international entertainment options, sourcing premium content from leading movie studios, TV distributors, online news & entertainment platforms and digital publishing houses. As ever, it is also our mission to translate this into simplified and highly competitive pricing.”

In recent months, AirFi secured formal security approval from a number of key IFE content suppliers, including major and independent Hollywood studios and TV distributors. Increasingly, these content sources are providing their premium content to AirFi without DRM (digital rights management) or by using AirFi’s “app-free” technology, where DRM is required.

Packages consist of new release and classic feature films, top-rated television box-set and catch up series – where comedies, dramas, documentaries and kids programming feature highly.

“We based our new Premium Content offer on three simple tiered-pricing levels that start as low as €500 per package per aircraft per month,” says Heimerikx. “We can then flex these to meet individual airline requirements. Over half of our client base immediately responded with requests for proposals and our first Premium Content customers go live in May this year,” he adds.

United Kingdom | April 6, 2017– STG Aerospace is delighted to announce that its saf-Tglo® SSUL (SuperSeal UltraLite) PatternMatch™ option has been selected by China Eastern Airlines for the retrofit of 125 of its Boeing 737NG aircraft, as well as becoming line-fit for its latest new aircraft deliveries from Boeing.

The first 737 aircraft will be delivered from Boeing in June 2017, and the first retrofit kits have already been dispatched to China Eastern.

saf-Tglo® is the market leading photoluminescent emergency floor path marking system, fitted to in excess of 11,000 aircraft worldwide and is the system of choice for almost every major aircraft manufacturer. Maintenance free and with no life limit, saf-Tglo® SSUL is the next-generation photoluminescent system providing the lightest, narrowest and most discrete solution of its type available.

PatternMatch™ is the first photoluminescent system to exactly match the colour and pattern of the carpet, making it virtually invisible under normal daylight conditions and the optimal choice to perfectly compliment the aircraft cabin. Only in the event of a lighting system failure does the system glow in the same way as the standard system to perform its function of illuminating the path to the exits. PatternMatch™ is available either with a standard “green” glow, or alternatively with STG Aerospace’s unique blue-glowing system.

Mr. Fang Zhaoya, the Vice President of Eastern Airlines Technic Co., Ltd. commented “It is our goal to provide the best possible cabin environment for our passengers and as soon as we saw PatternMatch™ we knew we wanted to incorporate it into our 737 cabin upgrade programme. Because we could also choose it for our new aircraft orders from Boeing, we achieved our aim of a consistent brand feel across new and existing aircraft.”

STG Aerospace Sales and Marketing Director, Marcus Williams, added “We love it when a long-term customer like China Eastern Airlines places their trust in us to support such a prestigious cabin upgrade programme, and PatternMatch™ will deliver the customer’s goal of a discrete but safe solution to emergency exit guidance. Their decision is a validation of their trust in STG Aerospace and further evidence that our product development is truly meeting Chinese customer needs.”

In 2015, STG Aerospace launched STG Aerospace (China) Co., Ltd. in Shanghai. In addition to supporting the company’s existing customers in the country, this Wholly Foreign Owned Enterprise is also working with the local aviation industry to tailor STG Aerospace products to the region’s specific requirements.

STG Aerospace has won eight consecutive Boeing Best Performance Awards since 2009.

Service will increase passenger engagement and enable airlines to generate ancillary revenues through branded content
Hamburg, DE | April 4, 2017– Panasonic Avionics Corporation (Panasonic) today announces an exclusive partnership with M-Biz Global, the world’s largest mobile gaming solutions provider, to deliver a customizable and branded HTML5 games service to its airline partners.

The service will enable airlines to offer passengers fully customizable game graphics as well as the ability to re-label branding assets for over 60 existing games. This enables a highly effective and engaging way to communicate promotions to passengers and creates an opportunity for airlines to drive ancillary revenues through game sponsorships.

Uniquely, Panasonic’s inflight entertainment and connectivity (IFEC) technology will also enable airlines to swap out game assets dynamically and cost effectively during a flight. The games will be uploaded via the airline branded portal on the aircraft without having to download any plugins or applications onto the passengers’ personal devices.

Scott Scheer, Director, eXTV and Ancillary Services at Panasonic Avionics Corporation, says: “We are focused on creating and developing partnerships that allow us to enhance the passenger experience and drive new revenue opportunities for our airline customers.”

“Our partnership with M-Biz Global enables us to rapidly deliver fun, compelling games that capture the passengers’ attention while opening new promotion and advertising channels.”

Hyong Kim, President of M-BIZ Global comments: “We have optimized Panasonic’s world-class IFEC systems with fun and entertaining games, one-to-one game competitions, group contests, rewards and viral through social media features.

“These will all be delivered through ‘skinnable’ HTML5 games, and we believe the branded content within them will achieve higher engagement, click-throughs and conversions with users helping airlines drive passenger engagement, brand loyalty and ancillary revenues.”

· Panasonic’s NEXTTM IFEC platform developed specifically in response to current generation’s trends and challenges
· Enabled by the Panasonic ecosystem of value-added services, tools, applications, and partnerships
· System powerfully combines hardware, software, and functionality to provide a tailored solution to airlines
Hamburg, DE | April 4, 2017– Panasonic Avionics Corporation (Panasonic) today announced its NEXTTM inflight entertainment and communications (IFEC) platform – the company’s newest and most powerful IFEC solution.

The NEXT platform is designed to help airlines overcome key challenges by transforming typically rigid entertainment systems into a flexible IFEC platform. Panasonic is introducing a scalable IFEC solution with the NEXT platform, which blends the latest in inflight entertainment technology, connectivity services, and consumer technologies to help airlines reach their business objectives. This approach helps airlines maximize their investment by dramatically extending the lifespan of the IFEC platform.

Because it is both modular and scalable, the NEXT platform creates an easy-to-use, tailored passenger environment that helps airlines meet their existing and future business objectives, maximize passenger engagement, enhance passenger and crew convenience, and ultimately increase efficiency.

A key differentiator with the NEXT platform is its ability to help airlines maximize their investment by keeping IFEC perpetually and contextually relevant. It blends the latest advances in consumer technology, including 4K screens, Light ID, Bluetooth, and much more, backed by an intuitive interface that is simple for all passengers to use.

The value of the NEXT platform is increased exponentially by Panasonic’s integrated ecosystem of value-added services, tools, applications, and partnerships. This industry-leading ecosystem includes the company’s second generation global connectivity network which, when coupled with its new modem technology, provides up to 250 megabytes per second of connectivity to an aircraft.

The powerful combination of the NEXT platform and Panasonic’s global, integrated ecosystem will create an Internet of Me experience for passengers. It will seamlessly integrate with the company’s companion app technology and Panasonic’s ZeroTouch™ service to add higher levels of passenger personalization including previewing of content and other amenities on their flights, creation of playlists that will transfer from one aircraft to another, and even content on demand experiences.

The NEXT platform also incorporates Panasonic Integrated Marketing Services (PIMS) – an advanced global marketing platform and the largest inflight marketing solution in the industry. PIMS delivers only highly targeted, high value marketing services to passengers, which will keep passengers immersed and engaged in destination services, retail therapy and other onboard applications while delivering increased revenue opportunities to airlines and their partners.

Hideo Nakano, Chief Executive Officer of Panasonic Avionics Corporation, says: “Today isn’t the launch of a new IFEC product; it’s about a new way of doing business. The NEXT IFEC solution is a business platform that has been built to respond to the trends and challenges that airlines face. It is about innovating with purpose to create a bespoke offering that is aligned with our customers’ business models, increasing their efficiency and enhancing their inflight experience.”

Nakano continues: “The value of the NEXT platform is greater than the sum of its parts. Our global connectivity network, weather services, and maintenance organization are all key examples of how our services and products have evolved into an integrated ecosystem that will exponentially increase the value the NEXT platform delivers to airlines and their passengers.”

Panasonic’s NEXT platform will be available for all widebody and narrowbody airframes, including the Boeing 777X.

A unique Business Class offer…

Hamburg, DE | April 4, 2017–
Officially launched at Aircraft Interiors Expo in Hamburg on 4 April 2017, Zodiac Seats latest product Optima is expected to set a new standard in business class travel.

Combining class leading passenger experience and improved cabin efficiency, through a unique cabin configuration that mixes in-line and angled seats, Optima can offer the uncompromised business class solution that the market was expecting.

An elevated business class experience comes from direct aisle access for every passenger, large surface areas, extensive stowage options and configurable privacy. Thanks to its seating arrangement and electrically actuated privacy screens, Optima offers an exclusively private environment for travelers wanting to relax and unwind, or passenger interaction for those travelling together.

With bed lengths up to 83.5” and the option for a centerline double bed, Optima creates a sleeping experience for travelers that would typically only be associated with First Class Travel.

However, Optima’s unique quality is that while it pays close attention to the needs of its passenger, it never forgets the requirements of airlines; to increase their profitability through increased passenger count. The unique cabin layout, originally designed by Acumen, allows airlines to maximize their revenue potential, offering 15% more seats in the cabin compared to standard business class products.

Optima can be tailored to the brand of any airline; thanks to its modular architecture. A variety of optional product features and customizable areas, allows each customer to embed their brand identity. This design ethos has been integrated into the product from its origination, building upon Zodiac Aerospace’s heritage and experience in manufacturing bespoke premium aircraft cabin solutions.

The perfect marriage of empathetic design and innovative engineering, Optima is the dawn of a new era in Business Class Travel.

Launch of the new Amazon Alexa Skill from Spafax marks an IFE industry first.

London, UK | April 4, 2017–Global content, entertainment and media agency Spafax announced today its new Spafax Profile Skill for Alexa, Amazon’s revolutionary voice-activated personal assistant. This fun, interactive service will be the latest addition to Spafax’s successful Profile entertainment personalisation platform.

Set to debut at the Aircraft Interiors Expo in Hamburg, the Spafax Profile Skill combines Spafax’s proprietary entertainment technology and Amazon’s open APIs to create a dynamic voice-activated personal assistant with complete knowledge of an airline’s entertainment offering. Passengers will be able to ask Alexa about what movies, television shows and music will be available on their upcoming flight, get detailed information about individual programs and more.

“The Spafax Profile Skill will further enhance the pre-flight experience, a key point of contact between airlines and their customers,” said Kevin Birchmore, Director Sales, Technical Products & Solutions, Spafax. “We’re always looking for ways to evolve our digital products and the Alexa Skill is very much in line with our vision for passengers to interact with an airline brand across multiple platforms and services.”

“We believe conversational technology represents a powerful tool to reimagine the customer experience and we’re thrilled to offer our clients this new and exciting way to engage with their passengers,” said Tony Taverner, Chief Technical Officer, Spafax.

In the next few years, airplane passengers will be seeing a lot of changes to the process of flying from point A to point B. On the surface, they won’t notice a lot of difference in the mechanics of flight transportation, but it is what is going on behind the scenes, especially in the IFEC world that will have changed significantly.

Passengers will still use their personal devices on the ground to obtain a ticket, they will be using their devices to check-in and board planes, and they will still be using all sorts of portable devices while inflight. While recent rules of onboard laptop usage might be restricted for security reasons (APEX News Release), globally there is too strong a need to manage and organize one’s life with the aid of a portable phone or connected personal device, including laptops. Why? With the technological advancements of the modern portable device, be it smartphone or wearable, people everywhere are demanding more data in order to stay connected and informed. Face it, installed inflight telephony; think Claircom, Inflight Phone and GTE Airfone, in the 1990’s delivered scratchy voice connectivity when compared to flying with a smartphone today. Passengers utilizing the connectivity options available to them now; whether it be voice, data, or streaming entertainment to their PED, experience a quality of service that far exceeds those provided by their connectivity predecessors. However, there is room for improvement given the ever-increasing demand for a larger pipe and more information to flow both too and from the aircraft.

Panasonic’s NEXT ‘Platform’

The next step is what this article is about. The Panasonic development of the next generation system is the focus in this week’s IFExpress. While Panasonic entertainment and communication products have evolved with the data need, the solutions moved from analog to digital because the answer for more ‘everything’ is an electronic one that includes both hardware and software. Thus, the next generation IFEC system from Panasonic is coming to the front of technology and, naturally, it is called the Panasonic NEXT Inflight Entertainment and Connectivity System.

According to Panasonic, The NEXT IFEC platform was developed specifically in response to current generation’s trends and challenges. The system powerfully combines hardware, software, and functionality to provide a tailored solution to airlines. More importantly, it’s enabled by the Panasonic ecosystem of value-added services, tools, applications, and partnerships. More on this later.

Panasonic’s vision with the NEXT platform was to help airlines overcome key challenges by transforming typically rigid entertainment systems into a flexible IFEC platform. With NEXT, Panasonic is introducing a scalable IFEC solution that blends the latest in inflight entertainment technology, connectivity services, and consumer technologies to help airlines reach their business objectives. This approach helps airlines maximize their investment by dramatically extending the lifespan of the IFEC platform.

A key differentiator with NEXT is its ability to help airlines maximize their investment by keeping IFEC perpetually and contextually relevant. It blends the latest advances in consumer technology, including 4K screens, Light ID, Bluetooth, and much more, backed by an intuitive interface that is simple for all passengers to use.

The value of the NEXT platform is increased exponentially by Panasonic’s integrated ecosystem of value-added services, tools, applications, and partnerships. This industry-leading ecosystem includes the company’s second-generation global connectivity network. More on this in a bit

To quote Panasonic; “By taking advantage of connectivity technology, today’s leading airlines are delivering experiences onboard unimaginable just ten years ago.” But note, improved connectivity to the plane is the first step in the process and Panasonic has been working this part of the solution for a number of years now. With the launch of numerous satellites with space/data allocated for Panasonic’s aviation use, the company claims worldwide connectivity coverage. Furthermore, they currently have over 1,600 aircraft with an installed base of satcom. It is also significant to note that the future of this connectivity service is not solely for passengers, especially in Panasonic’s eyes. Notes Panasonic: “Our connectivity service is configurable based on the airlines business objectives – the experience they want to offer their passengers and their operational data requirements … we will get back to the second part of this statement later. However, it is clear that both coming solutions will change the world of passenger and operational data.

The operational side of the equation includes: safety, operational performance, and real-time updates of hardware on much of the airplane that ordinarily would only be checked on the ground or during ground testing. This is a game changer for the airlines as well and Panasonic has planned services that will reshape the management of maintenance. Both airline and passengers will benefit from this real-time analysis. Hardware data analysis and tracking/reporting of onboard system monitoring and security analysis will improve airline operations and possibly ground operations, service times, turnaround and potentially inflight operations as well. Passengers get more data, ground and airborne interaction with the airline… not to mention more movies, more and better data services, which all add up to happier passengers and more profit potential for the airline. If this is not a big to deal to airlines now, it soon will be!

 

What is Changing?

We have mentioned what the passengers and crew get from a new technology and data driven system, so now let’s specifically look at the NEXT System or ‘platform  being developed by Panasonic. First, because the system is in development for the Boeing B777X (-X8 & -X9) and because this competitive solution is probably a tight competition, we cannot talk too much about the system capabilities. You can find out more about the Boeing 777 transport aircraft here. However, this might be a good time to note the Boeing future aircraft development possibilities. The Boeing B777-X8 is touted to be an approximately 350-passenger plane, while the B777-X9 is more like a 400+ passenger plane – and we understand that both are in the 2020+ development window. Obviously if the Panasonic NEXT ‘platform’ were to be for both aircraft models, a modular and scalable approach would be perfect for hardware, software, design, manufacturing, installation and even certification.

A good example of the integration of Panasonic technologies into the NEXT System is the ZeroTouch service, which was debuted at AIX Hamburg in 2016, and will definitely be integrated into the NEXT Service offering. Here is what Panasonic says about it: “The ZeroTouch Service Vision: Panasonic’s ZeroTouch service will reduce an airline’s need to physically touch the aircraft because all interactions are managed through a virtual dashboard. By providing access to real-time passenger data, software, media and content updates can be data-driven, helping to deliver a relevant and personalized passenger experience. Updates will be sent to an aircraft via three high-speed pipes – Wi-Fi at the gate, aircraft cell modem, or even in flight using Panasonic’s global broadband eXConnect service.” They went on to say: “When combined with dynamic content updates, the ZeroTouch service will offer an improvement from an airline’s traditional 30-day media update cycle by enabling live updates to data and files stored on a Panasonic inflight entertainment and communications system. Applications such as movies, games, advertising, live news, and more will be automatically loaded at any time, over any available communications pipe to an entire fleet. Strategic planning also will be made easier through the actionable insight solution provides. Airlines are presented with both a detailed picture of their aircraft and a broader overview of their fleet. This allows more informed decisions to be made in media consumption, system health monitoring, aircraft maintenance, and much more. The service automatically downloads critical operational data during flight meaning maintenance teams are notified of upcoming tasks and are able to prepare solutions prior to landing. Today Panasonic is in Phase One of its ZeroTouch service initiative, and is already delivering payloads of up to 700 Megabytes to aircraft over cell modem and its eXConnect service multiple times per day.”

 

What Is NEXT?

It is scalable, it is modular and NEXT is for widebody, narrow body, everybody!

Again, we should emphasize that the Panasonic NEXT System is considered to be a ‘platform’ by the company,  and this point was continually stressed throughout our discussions with them. There are several  reasons for this platform approach that make sense from a product and certification point of view: 

1. Because the new plane system will comprise multiple capabilities and offerings, different airlines will require different solutions; therefore, it has to be modular, and thus the ‘platform’ solution fits the general description of the Panasonic offering. By considering NEXT a ‘platform’ Panasonic can offer solutions with modular upgrades and/or product dash numbers that might include different software and/or hardware features. Here are a few that they specifically mentioned: aircraft and system monitoring, BITE, Maintenance centers and data communication, actionable analytics, passenger data integration software and solutions, and on and on. This ‘platform’ solution will keep potential certification issues at a minimum as they will not have Model/Box Numbers, but rather the ‘platform’ will only need the added box/software/card certs. This is only IFExpress’ speculation but if certification issues can be reduced, costs will be too.

2. The future of these airline/airplane required and selected capabilities, data storage, and management functions may make a ‘platformed’ system available as a design concept for other aircraft! A perfect example will probably be the Boeing 797 (the next, bigger-than-the-B737 plane) the potential Boeing midsize aircraft that is the required airplane series to address the ‘Middle Market’ – 4500 nm to 5500 nm sweet spot and carry somewhere between 180 to 280 passengers. The significant issue is that the NEXT platform will be scalable to address all different aircraft model types – single aisle, twin aisle, and the elusive middle market aircraft of the future. This will allow airlines to scale their systems depending on route, aircraft size, and demographics, while maintaining a ‘commonality’ across their fleet and it is NEXT’s modularity that allows this to happen.

Make no mistake, the NEXT platform will incorporate an improved modem for their new view of passenger and airline connectivity needs. Here is what Panasonic says: “The combination of our new modem results in the biggest improvement in connectivity Panasonic has made since the start of our service. It provides up to 250Mbps for passenger data, a 20x improvement in speed compared to our first-generation modem. Our connectivity service is configurable based on the airline’s business objectives – the experience they want to offer their passengers and their operational data  requirements!” Once again, it is the modular and scalable nature of NEXT that facilitates this choice by the airline.

To get a better idea of their improvement planning, here is their view of their IFEC product performance development:

Generation 1 (2009 – 2015)

Experience – email, social media, web browsing, 9 channels global TV, 2G mobile service, average 250Kbps speed/Up to 1 Mbps burst speed

Enablers – Global wide beam network, BC-01 (Up to 12 Mbps)

Generation 2 (2016 – 2018)

Experience – Rich web applications + light video streaming (i.e. YouTube) + 20 regional channels of regional live television + 3G mobile service + average 5 Mbps speed + up to 15Mbps burst speed (Editor’s Note: Be sure to make note of the plus signs!)

Enablers – Wide beam network + HTS, BC-03 (Up to 250 Mbps, 800GB SSD, 200 eXW SD Media Streams), cWAP (802.11ac), Dual panel or Single Panel Antenna

Generation 3 (NEXT)

Experience – Up to 250 SD media streams (i.e. Netflix, Hulu) ++

15 channels of HD live television ++ 4G Mobile service ++ Average 10 Mbps speed ++ Up to 250 Mbps burst speed (Editor – We assume the ++ means “plus and in excess of…”)

Enablers – Wide Beam Networks + HTS = XTS, BC-03 (Up to 250 Mbps, 800GB SSD, 200 eXW SD media streams), cWAP (802.112ac), Dual Panel or Flat Panel Antenna

Perhaps this is a good time to mention the industry activity surrounding the timing of the NEXT rollout in the future B777X program and a good place to start is ARINC and the ARINC CSS (Cabin Systems Subcommittee) workings. From their website and discussions with members, we see that ARINC has a lot of IFEC members hooking up with this subcommittee and their definition states clearly why: 

Goal: Passenger entertainment equipment is subject to frequent upgrades on the airplane. The goal of this AEEC activity is to develop cost effective equipment and valuable network infrastructure for the airlines to cope with the rapid and evolving electronics/entertainment industry that will exceed passenger expectations. This includes interface standards to allow airlines to implement preferred systems for their passengers. Cabin communications, connectivity, wireless distribution, cabin interface protocols, and connector standardization are all intricate components of this activity.

Scope: The scope of this project is to develop next generation standard cabin interfaces that will provide airlines with freedom of choice in the installation and expansion of cabin equipment. IFE, communications, interface protocols, seat integration issues, and connectors and cables standardization are also a part of this activity.

Benefit: Cabin systems provide entertainment and service improvements to the passenger. To keep up with passenger’s desire for better accommodations, systems are becoming more sophisticated and complex. Home entertainment and office type computing systems and peripherals are finding applications in the cabin to facilitate data handling and data link to the ground. The growing complexities and scope of cabin equipment has resulted in the expansion of ARINC 628. New series of specifications are added as new concepts and next generation systems and networks are developed. The benefits of the cabin standards are numerous. They provide the airlines freedom of choice, unit price reduction through increased volume, interchangeable spares, more upgradeable options, and creation of more sub- markets for integrators and software/hardware suppliers. These benefits are being realized on the new aircraft programs, possibly regional and business jets, and retrofit aircraft programs. The final message here is to keep your eye on this organization and its findings and reports as the next generation of IFEC is going to be outlined by this group!

Additionally, and because of the newer tremendous connectivity capability coming down the pike, IFExpress should mention cybersecurity and while Panasonic did not specifically mention the subject to any extent during our conversation, we know their engineers are very aware of the issues involved with improving passenger and plane connectivity.  We expect a big focus on keeping airplane data safe – both now and in the future. Some recent internet stories featured airplane hacking but Panasonic security people denied the reported ‘hacks’ and said: “The responsibility for security does not solely rest with an (in-flight entertainment) manufacturer, an aircraft manufacturer, or the fleet operator,” noted a company representative. “Each plays an important role in assuring a secure environment.” Further they called the news reports ‘misleading’ and ‘inflammatory’ and noted; “That one could use the exploit to steal credit card information is simply not true.” Further, Panasonic says it continually tests the robustness of its systems, and that it complies with or exceeds all regulatory requirements, which include regular third-party tests. After visiting their manufacturing and test labs, we believe they work to keep their systems hack free and we expect the new systems to move to the next level up the security chain.

While a few Boeing airplanes were mentioned, Airbus is the other solution that will no doubt seize the opportunity to take advantage of better passenger connectivity and improved inflight plane data but at this time we feel they are interpreting their market properly with the planes they have. Wait one year or two and this will probably change. For example, the Airbus A350 is a logical future prospect for ‘backbone improved’ data channeling and airline profit improvement based upon more and better connectivity and improved plane information updates.

And lastly, we should mention that other vendors are not asleep to this technology revolution and we feel based on interviews that they too see the value in building modular systems. Needless to say, we expect to see some of their developments at this week’s AIX. Readers might want to pay attention as the race for better, faster IFEC is going to eclipse everything currently in this industry in the next few years and note that the competition has moved into a new phase where both airlines and passengers will be the winner. Much of this will be achieved by the OEMs and IFEC companies working together to focus on the ever-developing ground-based technologies that have so far surpassed what traditional IFEC has been able to offer to airlines and passengers due to the lengthy certification process. With an ever-increasing installation base of satcom equipped aircraft and passengers bringing onboard data rich and powerful PEDs, such as the smartphone, a new window of opportunity has opened to our industry with the ability to be able to interact with those devices. We may finally see the ever-elusive connected travel experience become a reality. Stay Tuned!

 

France | March 27, 2017–
XPlore by PXCom goes beyond destination content

XPlore by PXCom is an end-to-end solution, focused on destination content, deals & services, that enables content creation, aggregation and management on the ground and automatically generates the inflight apps or updates for the inflight apps, that are aimed at being integrated into the IFEC platforms. 11 airlines currently benefit from this highly innovative solution for the destination content management.

Beyond destination content, XPlore by PXCom now encompasses all the inflight digital experience: airlines can choose to change both the UX and the whole digital content management, in a few clicks.

Personalizing inflight experience

PXCom’s technical teams have integrated “tags management” into XPlore by PXCom. The displayed content (e.g. restaurant list, things to do at destination, movie categories…) is automatically adapted to the passenger’s preferences. “Such feature is especially adapted to w-IFE/IFC portal, since we log in the passenger’s device all the settings. Thanks to that, from one flight to the next one, on the same airline, the passenger can browse tailormade content”, states Olivier HELIOT, PXCom’s CTO. ”Personalizing the inflight experience is a fantastic challenge, for which PXCom is committed to bring easy-to-roll-out solutions to its airlines partners.”

Introducing SkyHi Reviews

SkyHi Reviews is the ability given to the passengers to rate during their return flight, the activities and points of interest mentioned in PXCom’s inflight destination guides. Since the reviews need to be controlled to avoid any trouble, they are off-loaded from the aircraft at its landing, controlled and aggregated in the next content update delivery.

World culture at PXCom

Last year at the APEX Expo, PXCom announced the partnership with Ctrip’s Bamboo Compass, enlarging the scope of the destination content to Asia.

AIX Hamburg 2017 is the opportunity given to PXCom to jump into Middle East culture, as the company launches a new interactive app for IFE platforms, called “Hajj & Umrah Preparation”. “Hajj & Umrah is an important journey for all Muslims in the world. It’s a once in lifetime experience, but involves an important preparation from the pilgrims to perform the rites in the right way” explains Cyril JEAN, PXCom’s CEO.” Hajj & Umrah represent 15 million of pilgrims each year, and 2 million can be welcome at the same time to Mecca. Hence, it’s mandatory that PXCom be able to support airlines in providing the right content at the right moment for their passengers.

PXCom will exhibit this year on French Pavilion in the IFE Zone, booth #3C40-B

We have a lot to review this week so, for the sake of organization, let’s cover it all alphabetically. Here we go!

1 – Astronics
Below are a couple of product offerings that Astronics AES will be exhibiting at AIX Hamburg at Stand 3B30.

  • UltraLite System
    The Astronics EmPower® USB “UltraLite” System is an innovative passenger In-Seat Power System (ISPS) architecture that provides High Power USB (HPUSB) using zonal power converters. This architecture is a departure from the traditional seat-mounted power supply. The result is a system providing lower cost, lower weight, and less impact on passenger foot and baggage space when compared to traditional seat based architectures.
  • Wireless Charging Module
    The new wireless charging module from Astronics will also be on display at Aircraft Interiors Expo. This innovative product is able to charge passenger Wireless enabled SmartPhones and supports a large charging area. The module is intended to be installed in multiple seat locations and provides up to 15W power per module. This new product meets both Qi and PMA wireless charging standards. The small form factor allows for a wide array of installation locations and is easy to install. (Editors Note – We want to see this one and we promise a future story on it!)

2 – IFPL

IFPL are excited to be demonstrating their high value contactless payment PIN on screen system at AIX 2017 on stand 2C10. Using the IFPL NFC payment system, passengers can quickly and securely buy not only low-value items such as beverages and food, but higher-value items including perfume, luxury gifts and high-end audio technology. The higher-value purchases are enabled by using an additional card holder verification method to allow high value transactions; the contactless limit is usually around $30 (depending on the card issuer). By utilizing PIN on-screen technology, IFPL is able to offer this step change benefit to airlines and enable them to increase their ancillary revenue. IFPL use a secure kernel embedded into the Trusted Execution Environment (TEE) that is located in the processor of the seatback monitor. This offers the same level of security as the traditional Point of Sale (POS) terminal, that enables both online and offline transactions. Using the IFPL Near Field Communication (NFC) contactless payment module, the TEE payment solution allows airlines to process compliant EMV (EuroPay, MasterCard, Visa) transactions without compromising confidential cardholder data or PIN. The PIN on screen payment system is one of our latest innovative products that IFPL will be demonstrating at AIX 2017.

3 – Lufthansa Systems
At this year’s Aircraft Interiors Expo (AIX) in Hamburg, Lufthansa Systems is presenting the new generation of its multi-award-winning BoardConnect wireless in-flight entertainment (IFE) platform, with new features and a new user interface. Visitors can also find out about the mCabin product family, which offers new functions and additional apps to drive the digitalization of crew processes. Visit Lufthansa Systems from April 4–6 at AIX at stand #2E24.

New release:BoardConnect 5.0
BoardConnect enables passengers to stream content from an airline’s entertainment offering to their own tablets or smartphones during a flight. The BoardConnect product suite is available in three hardware versions. In addition to the permanently installed classic BoardConnect IFE solution, there is also the flexible BoardConnect Portable version. It combines all of the technical components in a single device which can be installed quickly and easily on any aircraft. BoardConnect Portable received the Crystal Cabin Award at AIX 2016. The third option available is the BoardConnect Plus connectivity solution. Lufthansa Systems is responding to the growing demand for new on-board digital services by further developing its software – with the new BoardConnect 5.0, which runs on all three versions of the system. BoardConnect 5.0 features a fresh design with a new user interface and an open platform architecture.

New products from the mCabin suite
Lufthansa Systems is also presenting new products from its mCabin suite at AIX. Passengers and crew members now expect digitalized services on board like those they use on the ground – but many airlines haven’t reached this stage yet. Mobile solutions for the cabin crew optimally support airlines of all sizes and business models in the digitalization of their on-board processes.

mCabin/Library+ brings together all crew documents in a digital form. This includes crew manuals and airline-specific information. An easy-to-use document management system also keeps the documents up to date and facilitates the search for specific information. The mCabin/Messenger service connects an airline’s cabin crew and ground staff based on their respective functions. This enables colleagues to communicate even if they don´t know each other by name. mCabin/CityGuide is an exclusive travel guide platform for crews with local information on all of an airline’s destinations, including organizational details about layovers such as contact details, crew hotels and pick-up times, as well as personal tips from the crew relating to excursions and restaurants, for example.

4 – P3
P3 aero systems has developed an outstanding set of services and methodology which, for the first time ever, will allow the complete analysis, simulation, testing and optimization of wireless networks within commercial aircraft cabins already during the early phase of cabin definition. P3 aero systems combines P3’s 20 years of global expertise in both fields of aerospace and telecommunication industries. Once being given an early configuration and layout, P3 aero systems can reliably model the wireless cabin and the potential risk of interference much prior to the aircraft delivery. For that matter wireless networks such as IEEE/Wi-Fi (2.4/5/60GHz), BT (2.4GHz) and 3G/LTE/5G were evaluated in relation to performance requirements, user functionalities and passenger experience. P3 has become a global player in both fields of defining, testing and improving mobile communication networks in the aviation industry coupled with global STC capability through part 21J design organization approvals held, enabling also advisory and technical solutions for a range of aero products. P3 will located be at stand 2C50 and in the IFEC zone.

5 – PXCom
At Hamburg AIX 2017, Vision Systems will unveil a new release of its IFE solution called Visi-Stream, that ensures a high passenger satisfaction and ancillary revenues. It comprises Wi-Fi AVOD with a rich and varied content including movies, music, games, daily press, extensive tourist information and ticketing. Advertising can be global and local, and priority data flows for safety videos put the tablets on hold. Options include broadcast or connectivity as well as remote diagnosis, software and content updates via a ground platform. The IFE manufacturer has decided to integrate XPlore by PXCom, the end-to-end solution that enables digital content management on the ground, and automatic roll- out on the onboard servers.

6 – Rockwell Collins
Aircraft Interiors Expo attendees are encouraged to visit the company exhibit at #4C40 in Hall B4 or schedule a meeting by contacting Rockwell Collins (CabinSystemsEvents@rockwellcollins.com) to learn more about our Cabin Solutions portfolio, including:

Broadband connectivity services, featuring Inmarsat’s Global Xpress for the most extensive and consistent global coverage of airline routes and the fastest broadband in the skies, as well as applications for crew connectivity, real-time credit card authorization and wireless in-flight entertainment (IFE)
Wireless IFE, bringing Wi-Fi accessible audio video on demand content in flight Venue™ high-definition cabin management and entertainment system that delivers a wide range of features and technology to satisfy the most discerning passengers Airshow® 3D, the industry’s most widely used and award-winning moving map to keep passengers informed throughout their flights Passenger Services System (PSS), a lightweight, low-cost reading light and cabin crew call system with optional USB charging port AirVueTM interactive, a touchscreen kiosk designed to provide passengers with wayfinding, news, weather and other information as they move through the airport and beyond A new electronically scanned array (ESA) antenna design supporting extreme high throughput (EHT) and global coverage in a smaller, lighter and lower profile package.

7 – Telefonix PDT
Located in Hall B2, Booth # 2D70 Telefonix PDT will be highlighting a number of product feature enhancements at this year’s show, including product and certification updates to the company’s Summit line of IFEC hardware. 

8 – True Blue Power
TC280AC-to-DC Converter
True Blue Power’s TC280 AC-to-DC Converter is quickly gaining popularity on European airlines. The TC280 is currently installed on Airbus A320, Boeing 767 and Boeing 757 aircraft. The highly efficient converter is designed to deliver enough energy to power electronic equipment throughout the aircraft, including in-seat, cabin and cockpit power applications. The TC280 produces 280 watts of power from an aircraft’s 115 VAC input. The converter is engineered to run cooler and features a fanless design delivering energy and weight savings. Installation is convenient, as the TC280 can be mounted in the floor or cabin wall.

TA202 Hi Power USB Port/TA102 Dual USB Port
There is a great deal of focus on passengers’ ability to keep their Portable Electronic Devices (PEDs) fully charged during flight. True Blue Power’s line of high power and dual USB charging ports allow passengers to stay fully charged and connected during their flight.

The TA202 Series High Power USB Charging Port offers single and dual port, USB Type-C and Type-A configurations. Delivering 3.0 amps per port, the TSO-certified TA202 powers current and next-generation electronic devices. Units are available in lighted and non-lighted versions and do not require bulky, external power converters for 10 – 32 VDC installations. The TSO-certified TA102 Dual USB Charging Port simultaneously provides 2.1 amps per charging port to any consumer product requiring a USB interface. The TA102 protects itself and the charging device from short-circuit, power surges and over-current potential. It is a modern addition to any interior cabin, available in lighted and non-lighted versions. For more information visit the True Blue Power stand 1E53 during Aircraft Interiors Expo April 4 – 6 at the Hamburg Messe und Congress in Hamburg, Germany

9 – VT Miltope
Débuting at Aircraft Interiors will be VT Miltope’s 802.11ac Wave 2 wireless access point. Wave 2 uses the available 5 GHz bandwidth more efficiently, providing passengers and airlines with significant improvements in overall data rates (up to 3.6 Gbps using 4×4 MIMO) and the ability to transmit simultaneously to multiple users. With wireless data rates climbing well into the Gigabit range, the opportunity to support airline wireless IFEC ambitions will certainly be improved. Combining Wave 2 with the capabilities of CHT (Cognitive Hotspot Technology) used in VT Miltope’s current nMAP2 access point will keep VT Miltope at the leading edge of wireless products ideally suited for cabin environments.
In addition, VT Miltope will be displaying its ground connectivity product, cTWLU, featuring 4G LTE, 3G cellular as well as 802.11a/b/g/n and ac. The 2 cellular LTE radios provide global coverage. cTWLU brings cost effective aircraft to ground communications to the aircraft with the goal of eliminating “sneaker net” and paper based approaches and enabling the internet of Things (IoT) to aircraft. cTWLU has already received certification approval in 2016 and is currently supporting airline operational data. Typical applications include: EFB connectivity, FOQA data, eTechlog, eCabin logbook, weight and balance download, aircraft health monitoring, and may be used for IFE multimedia refresh.

Visit VT Miltope in Hall B2, booth 2D40 – Contact: Markus Gilges Email: mgilges@miltope.com Mobile: +44 7793 758 755


Other:

APEX (Airline Passenger Experience Association), a four-decade old international airline trade association, called for immediate government-approved security solutions for the airline electronics ban announced this week by the United States and United Kingdom. IATA calculations indicate 393 flights per week impacted by the electronics ban. By APEX load-factor calculations, this translates into more than three million affected airline passengers per year. With airline and government coordination, APEX believes that solutions may be rapidly implemented by airlines to further increase security and allow personal electronics on-board.
“The U.S. and U.K. this week pointed to a problem in airline security by banning electronics on certain flights. When we take away personal electronic devices from passengers, we are bowing to a potential threat rather than providing an acceptable security solution.” APEX CEO Joe Leader stated. “Chemical detection machines utilized worldwide can detect illicit items in electronics. Turning on electronics checks functionality and non-functioning electronics could be banned from flights. The expense of hand-searching every carry-on for the personal electronics ban could instead be directed to a long-term solution that serves airline passengers and safety.”

APEX believes that without viable solutions provided to airlines, the electronics ban may spread well beyond the intended scope. Since the existing security scope includes individuals with travel privileges to the U.S. and U.K., these same individuals could connect via other airports where on-board personal electronics are not banned.

“Every threat placed against global air carriers has been met with viable solutions,” said Leader. “We now globally screen every checked bag, carefully scan all carry-ons, restrict liquids, conduct body-scans, and regularly conduct chemical analysis checks on items. When passengers connect internationally, they are frequently scanned again. Placing items into the cargo hold does not fully address the issue with a passenger-centric solution.”

Thales
AirAsia has contracted Thales to provide long-term repair-by-the-hour support for the avionics systems Thales and its ACSS joint venture with L3 Aviation Products will provide for the 304 Airbus A320neos the Asian low-cost carrier group has ordered.

Thales will equip AirAsia’s 304 A320neos–deliveries of which began last October–with its TopFlight flight management system (FMS), along with the Thales/ACSS T3CAS Surveillance platform. ACSS (Aviation Communication & Surveillance Systems) is 70 percent-owned by L3 Aviation Products and 30 percent-owned by Thales.

“We’ve sold over half a million Euros worth of products on our flights between Europe and the US, representing a significant increase on our previous sales.”

Dublin, Ireland | March 23, 2017– Retail inMotion (RiM) is delighted to announce that its 32nd airline customer, WOW air, went live with the company’s end-to-end on-board retail solution across its entire network on 1st February, 2017.

The contract marks one of RiM’s fastest deployments to date, with its solution up and running on WOW flights in just four weeks. WOW air chose RiM because of its proven success with low-cost carriers like Ryanair.

Jan Blanchard, Director of IT Sales at Retail inMotion, commented: “RiM and WOW air have a lot in common – we’re both start-ups which have grown incredibly quickly. There was no wasted time – the decision-making was very speedy. We love working with airlines that can move as fast as we can!”

With RiM’s POS platform, the crew on-board WOW air services can process multiple types of card payments and accept multiple currencies, with commission offered to flight attendants as an incentive. The airline also decided to make use of RiM’s packing solution, vPack, meaning the on-board retail process is a closed loop with just one system being used.

Ciaran McGowan, Director of IT at RiM, added, “Our work with WOW air was unique because WOW replicated best practices and processes within the system that are used by our other LCC customers. This meant little to no custom development and minimal configuration. The core solution was implemented extremely quickly with additional modules added and adjustments made as required post go-live. The entire solution was rolled out in under 50 days.”

“We’re thrilled with RiM’s on-board retail solution. During the first few weeks since the go-live, we’ve sold over half a million Euros worth of products on our flights between Europe and the US, representing a significant increase on our previous sales,” stated WOW air’s Sales Manager of Ancillary Revenue, Jón Ómar Erlingsson. “RiM has been very agile and efficient since we began working with them in September 2016, and we look forward to seeing the continued benefits of their offering as time goes on.”

RiM and WOW air continue to collaborate on the implementation of additional modules from the RiM Vector suite. The airline has confirmed it will deploy RiMs Order Management (vOMS) and Warehouse Management (vWMS) solutions, from the vLogistics module.

RiM is the fastest-growing airline technology company in the industry, having begun just five years ago, in 2012, with launch customer American Airlines. In the last six months, the company has signed contracts with nine new carriers on several continents.

Isle of Wight, UK | March 27, 2017– IFPL are celebrating 20 years in business in 2017 and will be demonstrating at AIX Hamburg the broad range of products that are now flying on the majority of aircraft around the world.
IFPL are a world leader in audio jack technology, enhancing the customer experience and providing a total cost of ownership advantage to the airline. The audio jack is a critical component of any IFE system and IFPL believes that delivering high quality sound, with high unit reliability, and minimising the impact of Customer Induced Damage (CID) is vital in maintaining customer satisfaction. To this end, IFPL has developed proprietary technology that differentiates their audio solutions in the market. These include:

Long Life Audio
IFPL’s original product line is aimed at delivering a highly robust and reliable audio jack and to minimise CID. The high quality materials used, testing to over 100,000 insertions and design ensure that these jacks are robust. IFPL use this Long Life technology for single, double and triple jacks. Additionally, IFPL’s design ensures that each pin socket can also work as single pins, ensuring additional redundancy in the dual and triple pin solutions.

Rapid Fit range
IFPL’s Rapid Fit technology delivers a solution for rapid on-wing maintenance. Rapid Fit has been designed with a replaceable cassette that house the jacks, whilst keeping the high-cost electronics in the main housing. This enables the lower cost part of the cassette to be simply swapped out on-wing in typically less than 30 seconds. IFPL recently announced a new patent pending Rapid Fit USB-C variant of the Rapid Fit jack and will offer both an analogue or digital variant ensuring that future headset standards are supported.

INCAM range
IFPL’s Integrated Noise Cancelling Audio Module (INCAM) technology allows noise cancelling in the jack rather than the headset, allowing all passengers to enjoy noise cancelling technology with a simple addition of a low-cost microphone in the headset. This keeps the headset cost low whilst providing a significantly enhanced audio experience for the passenger .

MagSignal
IFPL’s patented MagSignal technology virtually eliminates CID. The headset can be pulled from any angle and simply detaches from the magnetic plug without damaging the jack or the headset. This extends the life of the headset and the jack and avoids CID. The floating magnets ensure a signal is maintained at all times during turbulence and vibration.

Push Through Pin
IFPL’s Push Through Pin technology ensures the jack does not have to be replaced if a pin gets broken in the jack. The pin can simply be pushed through and collected in a reservoir at the back of the jack. This reservoir has been known to hold as many as 12 broken pins.

Self-Testing Technology
IFPL has designed their Self-Testing technology to enable problem jacks to be identified and fixed rapidly, ensuring high availability. The clever design of the LED being powered by the audio makes this a suitable jack for retrofit, as no extra power is needed. All that is required is for the maintenance staff to send a high-frequency audio tone through the existing IFE system, then walk through the cabin and check the jacks at a glance. IFPL has deployed this technology in a wide variety of audio jack solutions and neatly demonstrates why IFPL are renowned for providing industry leading audio jacks.

IFPL’s established range of products and solutions will be on display and the team from IFPL will be on hand to discuss any requirement that visitors to AIX 2017 may have.

Visit IFPL at Booth 2C10.