FTS announces landmark agreement with Donghai Airlines to provide Next Generation Inflight Broadband Service fleet-wide that will be first in China to integrate both cockpit and passenger cabin applications

Boston, USA | September 24, 2018– FTS announces at the APEX EXPO Boston 2018 that it has signed a landmark agreement to equip Donghai Airlines fleet with its XStream-SAT Next Generation Inflight Broadband system.  The agreement is significant as it will be first fully “Connected Aircraft” implementation in China to integrate both cockpit and passenger cabin applications over Inflight broadband connectivity service.

Donghai Airlines is a private airline headquartered in Shenzhen China that started commercial flights in 2006.  It flies to over 41 destinations and operates the youngest fleet in China, comprising 18 B737-800 averaging less than 2.5 years in age.  Mr. Yang Jianhong, CEO of Donghai Airlines said, “Our vision of “Connected Aircraft” is not merely just Wi-Fi streaming IFE.  With full integration of front and back cabin applications over inflight broadband, we aspire to offer unparalleled passenger experience, improve air travel safety, efficiency and quality.”

Rich Salter, Chief Technology Officer of FTS added, “The seamless integration of the aircraft data network with the airline’s IT infrastructure enables the aircraft to become more intelligent and data-centric.  Airlines can provide precise support to flights through analysis of real time data transmitted via the air-ground broadband network.  By remote monitoring of flight systems’ performance and leveraging AI deep learning, airlines can even preemptively predict defects, recommend preventive measures and thereby greatly improve flight reliability.”

Under the agreement, Donghai Airlines fleet will be installed with FTS XStream-SAT Inflight Broadband Connectivity system, featuring a Ka-band satcom sub-system and highspeed cabin wireless network.  Apart from front cabin applications, passengers can expect to browse the internet, interact on social networks, watch live TV and shop on e-commerce sites using their own mobile devices.

Immfly offers the opportunity to airlines to engage passengers with an amusing experience that starts at the airport and continues while flying

APEX EXPO, Boston MA | September 24, 2018– The digital services platform Immfly, that, until now, could only be accessed onboard, can now entertain the passengers on the ground, while waiting for the flight. Based on the passengers’ access ratio and satisfaction level with Immfly’s platform, the company decided to extend, and specially, anticipate its offer to the airport. Airport vip lounges, or pre-boarding areas at the terminals can now have Immfly’s digital services at their disposal.

The day of the flight
The extension

The day of the flight means not only the flight but also beforehand in the airport, where only very few airlines can have a digital relationship with its customers.

From the moment someone looks for travel inspiration to the time it gets back home, there are several touch-points that constitute a commercial opportunity for airlines and its partners to interact with customers and get the most of those interaction in the form of revenue or in the form of customer satisfaction. Many airlines have done a great job using their digital channels and capabilities to communicate in a more personal and personalised way with their customers at most of those touch points, but still, there are significant gaps in that digital customer journey. There are still touch points that are not being used in a digital way. The biggest digital gap is the day of the flight, “the moment of truth” for NPS, the phase that most affects customer perception of the whole experience.

A seamless experience
Its benefits

Immfly offers now the opportunity to not only entertain passengers during that typically hectic time, improving their experience through personalization and choice, but also a new opportunity to monetize that digital relationship.

It is the chance to improve customer experience at the airport through entertainment and service at the same time that opens a new opportunity for ancillary revenues such as seatupgrades or activities at destination. Eventually, everything that could be done and enjoyed during the flight, can now be done before, on the ground.

Jimmy von Korff Martinez, co-founder of Immfly states “Combining the in-flight entertainment platform with the in-airport platform that offers the same entertainment content will allow customers to browse and select content before the flight for watching it later. In the same way will allow them to start watching a movie while waiting to board and continue watching the same movie in-flight, or to book or buy an activity on their final destination, which means passengers will benefit from a seamless experience and content consumption before and during the flight”.

From the airport, during the flight and post-flight, the Immfly wireless digital platform lets the airline expand the digital relationship with its customers, the data collection and revenue generation opportunities, and imp

If you have just decided to attend APEX/AIX Boston and are looking for hotels near the Boston Convention & Exhibition Center (BCEC) checkout the Seaport District. We note that three of the hotels located near the BCEC are full for the dates of the show but there are at least seven large ones nearby and many more a taxi ride away, so open the map on the following link for the Boston Convention & Exhibition Center and nearby hotels: Seaport District Hotels

Here is a visitors guide that might help during your visit to Boston. The guide has 19 pages of restaurants alone and tons of hotels: 2018 OVG (148 pages your computer). This is all you need to locate just about anything you will need while visiting the city. And yes, it has a map and bus routes! Lastly, here is the latest floor plan for exhibitors to see who is where.

Also, do not forget the Aircraft Interiors Expo, Boston (AIX, Boston) will be there as well, as it is the fall’s only meeting place for the passenger experience industry, organized by Reed Exhibitions, it is the sister event to AIX Hamburg. The co-location with APEX EXPO and IFSA EXPO enables the entire supply chain and airlines to experience the full spectrum of aircraft interior products and passenger services in one city.

So now, lets get down to this week’s news:


LUFTHANSA SYSTEMS

More robust, more powerful: BoardConnect Portable enables high-quality streaming for up to 100 users from a single device. Lufthansa Systems will present this new generation of its award-winning solution at this year’s Airline Passenger Experience Expo (APEX) in Boston (September 25 to 27). The brand-new prototype will be displayed at booth no. 753. Lufthansa Technik will present its Lconnect hardware and service package at the same stand.

“With BoardConnect, we are currently one of the fastest-growing providers for wireless in- flight entertainment (IFE) in the aviation industry, and we are among the top five in the market with our multi-award-winning solution and wide product range,” said Jan-Peter Gänse, Head of Passenger Experience Products & Solutions at Lufthansa Systems. “The demand for IFE and IFEC solutions continues to grow. Our close cooperation with Lufthansa Technik and other partners gives us a decisive competitive advantage here.”

The new generation of BoardConnect Portable is even more flexible, powerful and robust, with an impressive modular concept. The new Mobile Streaming Unit (MSU) corresponds to a real server platform including all necessary access points. It can supply twice as many users with high-quality IFE streaming as the first generation. This means that in future one MSU will still be powerful enough to support one single-aisle aircraft, even if the airline expects higher usage rates. Thanks to its modularity, the new BoardConnect Portable can be individually tailored to the needs of the airline.

BoardConnect Portable can also be supplemented with Iridium NEXT technology upon request. This product, known as BoardConnect Portable/Link, has a low bandwidth and enables services such as messaging and online payment. The required antenna can be installed in a suitable position in the cabin without the need for an STC. The smart STC-free service is part of the Lconnect product family from Lufthansa Technik and only requires a minor modification. Lconnect comprises all relevant services to equip an aircraft with IFE and IFEC. In addition to the physical installation, this includes all required aeronautical and regulatory work, conversion planning and materials supply, the manufacture of diverse high- end components such as the WLAN access point, the supply of materials in regular flight operations, and the repair of defective components.

Another highlight from Lufthansa Systems will take place even before the trade fair opens this year. For the first time in the history of the APEX EXPO, the event will start above the clouds with an exclusive pre-conference on board an Airbus A350. The Lufthansa #FlyingLab APEX EXPO on September 22nd on Flight LH424 from Munich to Boston is being organized by Lufthansa in cooperation with Lufthansa Systems and APEX. Videos of the live presentations will be streamed via WLAN so passengers can follow them on their own smartphones, tablets or laptops. The WLAN on board is based on BoardConnect. This is one more example of the variety of potential uses of the digital platform. “We are delighted to present the Lufthansa #FlyingLab for the APEX EXPO this year together with Lufthansa and APEX. This exceptional event at an altitude of 10,000 meters will vividly show how innovative technologies and smart ideas can contribute to a new dimension of the passenger experience,” said Olivier Krüger, CEO of Lufthansa Systems.

BoardConnect enables passengers to use streaming technology during a flight to access an airline’s entertainment program on their own devices. The product suite includes four hardware versions: In addition to the permanently installed classic BoardConnect solution, there is the flexible BoardConnect Portable version as well as the BoardConnect Plus (broadband) and BoardConnect Portable/Link (messaging) connectivity solutions. The digital BoardConnect 5.0 platform runs on all versions. Thanks to its modern docker technology, the software enables additional digital services from partners to be integrated quickly and easily. Lufthansa Systems is also providing content such as movies, TV series, music and magazines with its BoardConnect Media Services. All products work in perfect harmony with each other and can be acquired separately or in combination. The different versions make it possible to scale the use of the products as needed.

Image: New BoradConnect Portable Case


LATECOERE

Latécoère, through its Interconnection Systems branch – No. 2 worldwide in onboard wiring and No. 1 worldwide in embedded video systems- has been selected for its “Direct View” cabin video system by Lufthansa Technik as part of its redesigned A320 cabin offering.This equipment was specially designed to allow the flight crew to maintain a watch for passenger safety issues during critical flight phases and responds perfectly to the priority issues for on-board security.

The Latécoère “Direct View” system is a high-tech solution providing a direct view of passenger seating and aisles throughout all flight phases. Developed in close co-operation with Lufthansa Technik and EASA representatives, over 130 shipsets of aircraft parts are already scheduled for delivery.

Latécoère remains confident in its ability to extend its offering to other customers with Lufthansa Technik, one of the leading providers of maintenance, repair, overhaul and modification services for civil aircraft.


GORE

W. L. Gore & Associates, Inc. (Gore) will exhibit an extensive collection of GORE Aerospace Cables and Materials for in-flight entertainment and connectivity (IFEC) at the APEX (Airline Passenger Experience Association) Expo in Boston, MA, on September 24-27, Booth 801. For decades, Gore has provided the aerospace industry with new and trusted solutions that deliver failure-free performance in challenging conditions. Gore’s high-performance solutions in durable, compact, flexible and routable designs meet today’s and tomorrow’s requirements for reliable high-speed data transfer and high-bandwidth signals on digital networks. Passengers and flight crews can take off and stay connected on devices and critical systems while traveling, and installers will find them easier and faster to route in narrow aircraft configurations.

Solutions that will be on display at the expo include GORE Microwave/RF Assemblies that deliver precise radio frequency for Ka, Ku and L Band satellite applications, as well as GORE Leaky Feeder Antennas that deliver constant connectivity to a variety of wireless networks. Also featured will be GORE Aerospace High Speed Data Cables that support the latest open-source architectures and standardized protocols such as HDMI, USB, Ethernet, and more. Finally, Gore will be showing their revolutionary cable jacket systems that are proven to meet stricter industry requirements for more durability and protection in difficult aircraft environments.


FLAME DISTRIBUTION

Flame Distribution will be launching over 400 hours of new content this autumn and will be attending this year’s APEX Expo to offer its latest acquisitions to Inflight buyers worldwide.

Thomas Gould, VP Content Sales, Worldwide Transport & Digital at Flame Distribution, who is attending APEX Expo, commented: “Inflight sales are an important focus for Flame. I am really looking forward to meeting clients old and new and continuing to forge strong relationships with buyers at this year’s market.”


AIRFREE

Airfree, the marketplace of the sky that reinvents the inflight shopping experience onboard connected aircraft, will exhibit during the APEX show in Boston next week.They are announcing this week our selection in Starburst Accelerator program – the startups incubator specializing in aerospace – to accelerate our international development. You can discover more on their introduction video here


AIRBUS

  • AIRBUS appointed Christian Scherer as Chief Commercial Officer, replacing Eric Schulz, who resigned. The company is expected to name Scherer’s replacement as CEO in the coming days. Scherer will start his new assignment with immediate effect. He will report to Airbus Chief Executive Officer (CEO) Tom Enders. Christian Scherer, CEO of ATR since October 2016, held many senior management positions within the Group. At Airbus, where he started his career in 1984, Christian was Head of Contracts, Leasing Markets and Deputy Head of Sales as well as Head of Strategy and Future Programmes. At Airbus Defence and Space, he headed Marketing & Sales. Born in Duisburg, Germany, and raised in Toulouse, France, Christian Scherer holds an MBA Degree from the University of Ottawa in international marketing and graduated from the Paris Business School (ESCP).
  • The first A380 for All Nippon Airways (ANA) took to the skies, completing a maiden flight from the Final Assembly Line (FAL) in Toulouse, France to the Airbus site in Hamburg, Germany. The aircraft is now being prepared for cabin installation and painting in the airline’s special A380 livery. ANA HOLDINGS INC. placed a firm order for three A380s in 2016, becoming the first customer for the superjumbo in Japan.  The first delivery is scheduled early 2019, and the A380 will initially be operated on the popular Tokyo-Honolulu route. To date, Airbus has delivered 229 A380s, with the aircraft now in services with 14 airlines worldwide.
  • AIRBUS booked 274 orders (219 net) in 2018, through August 31.

BOEING

  • Boeing awarded a $3 million grant to the George W. Bush Institute’s Global Leadership Impact Center. The grant, part of a previously announced $10 million donation to the Institute, will support women’s empowerment and global leadership programs aimed at promoting education, healthcare and economic opportunity for women around the world.
  • Boeing and Air Peace of Nigeria today announced a new order for ten 737 MAX 8 airplanes during a signing ceremony in Lagos. Air Peace already operates Boeing 737s between major cities in Central and West Africa. The airline, which recently added Boeing 777s to its fleet, is looking to soon launch its international flight operations.
  • The Boeing Company announced that Phil Musser, senior vice president of Communications, will depart the company in early November due to personal and family considerations. Anne Toulouse, current Boeing vice president of Global Brand Management, will replace Musser on an interim basis until a permanent successor is named.
  • A Boeing B787 completed a SFO – Zurich flight powered by a blend of biojet fuel (30%) derived from Carinata, an oilseed crop that can be grown like food crops. Agrisoma Biosciences (Canada) partnered with United and World Energy to complete the test.
  • BOEING booked 738 orders (581 net) in 2018.

Ted Neck’s Passing

Ted Neck, who was the long time representative for Panasonic and responsible for many of the trade show exhibits that graced the WAEA and APEX. Ted died unexpectedly on Thursday, 9/13 from a heart attack. Services are pending. They will be held in LA/Playa Vista area of California – where Ted and his wife, Rachel, reside – but time and place not fixed as of this writing. The family would be interested in Ted’s friends and co-workers sharing any stories they may have about working/partying with Ted. “If anyone wants to attend the services and speak, please let them contact me at  ken_lew@ieee.org I have taken the responsibility to filter the inputs and present them to the family to see if there is time and space at the service for many speakers from Ted’s working life.”


Other News

APEX is coming, September 23 through 27, in Boston, Massachusetts. We will have more on the upcoming event in the next few weeks. You should know that Boston is the largest city in that state and home to some 660,000 folks. It was founded in 1630 and is home of Boston Commons, Freedom Trail, and of course, Harvard.

Let’s get started with a new augmented reality app developed by SITA and Virgin Atlantic. Over the past decade, SITA and Virgin Atlantic have often worked together to drive innovation in technology. In 2013, the two companies partnered to develop award-winning Google Glass and Sony Smartwatch technology enabling Virgin Atlantic concierge staff in the airline’s Upper Class Wing to deliver the industry’s most high tech and personalized customer service. SITA is the communications and IT solution provider that transforms air travel through technology for airlines, at airports and on aircraft. The company’s portfolio covers everything from managed global communications and infrastructure services, to eAircraft, passenger management, baggage, self-service, airport and border management solutions. Owned 100% by more than 400 air transport industry members, SITA has a unique understanding of its needs and places a strong emphasis on technology innovation. We should also note that Virgin Atlantic was founded by entrepreneur Sir Richard Branson 34 years ago with innovation and customer service at its core. Today Virgin Atlantic carries 5.5 million customers annually.

SITA/VIRGIN ATLANTIC

Virgin Atlantic is introducing innovative training technology – as part of an innovation collaboration with SITA, the leading global IT provider – that allows the airline’s cabin crew to use augmented reality to familiarize themselves with new aircraft. Using an iOS app, cabin crew use augmented reality to walk through and acquaint themselves with the layout of Virgin Atlantic’s Boeing 787 Dreamliner aircraft without even visiting the airport or getting onto the plane. To complement the existing classroom-based training, this app allows crew members to see the cabin projected as a portal in front of them and are able ‘walk into’ the cabin. The AR app simulates the full-size view of the interior cabin, giving crew a feel for their new working environment, including accurate spatial awareness. This allows the airline to train crew on new aircraft in a fun and engaging way from the airline’s headquarters in Crawley, London.Augmented reality presents several interesting use cases in the air transport industry, ranging from sales, training, operations and improvement to the passenger experience. SITA Lab, SITA’s strategic technology research arm, and Virgin Atlantic have teamed up to identify and test some of the more promising use cases, starting with the crew training app. Over the past decade, SITA and Virgin Atlantic have often worked together to drive innovation in technology. In 2013, the two companies partnered to develop award-winning Google Glass and Sony Smartwatch technology enabling Virgin Atlantic concierge staff in the airline’s Upper Class Wing to deliver the industry’s most high tech and personalized customer service.


THALES

Thales has appointed Jean-Paul Ebanga, as Vice-President of Flight Avionics activities. Flight Avionics provides secured, natively connected systems and services that are in operation on two out of every three aircraft flying around the world every day. He reports to Gil Michielin, Executive Vice-President for Avionics.

Jean-Paul will accelerate business model renewal and digital transformation of our flight avionics activities to the benefit of long term growth” declared Gil Michielin, “his sound experience in the aerospace domain and his track record of commercial and industrial successes worldwide will be key assets.” After starting his career at Philips, Jean-Paul Ebanga joined Snecma in 1988, then Safran, where he held several leadership positions in electronics, systems and aircraft engine. In 2001, Jean-Paul Ebanga was appointed Vice President and General Manager of Snecma Control Systems. He was subsequently appointed Vice President of Snecma’s Commercial Engine Division. From 2007, he served as chairman & CEO of PowerJet, a joint company between Snecma and Saturn (Russia). In 2011, he became President & CEO of CFM international, a joint company between Safran and GE (USA) until February 2017 when he joined Safran head office as SVP Corporate Strategy

Mr. Ebanga is graduated from the ENSEM Engineering School.


IFPL

Inflight Entertainment and Connectivity (IFEC) specialists IFPL will be demonstrating how easy it will be for airlines to make the transition from USB-A to USB-C at APEX 2018 in Boston, USA. IFPL’s latest USB development enables airlines to easily transition from USB Type A to Type C using their existing USB-A onboard power architecture or supporting the newer USB-Power Delivery architectures that can provide up to 60W of power whilst designing their outlets to enable seamless seat integration.  IFPL will be demonstrating the Patent Pending USB Charge To Charge technology offers a clever way for airlines to charge their passengers to turn on the USB power and also launch adverts and promotions when the passenger plugs in their device.As always, IFPL’s established range of IFEC products and solutions will be on display. An expert team will be on hand to discuss your requirements on booth #707 at APEX 2018.


STATESIDE CABINSPACE LIVE/APEX

Aircraft Interiors Expo, Boston (AIX) the fall’s only meeting place for the passenger experience industry, has today announced the agenda for the stateside CabinSpace LIVE Seminar Theatre.

Taking place at the Boston Convention and Exhibition Centre, the action-packed agenda will see visitors treated to expert insight on implementing innovation in the cabin interior.

Encouraging candid debate on the topic, the audience will be invited to share experiences relating to product developments, methodologies and materials to accomplish the best onboard interior solutions. Amongst the varied topics up for discussion, trends to be explored include:

Certification & Compliance: Designing for Regulations 

Delving into best practice design, this session looks at the product journey from the drawing board, through to development and finally placement on the aircraft. Looking at the place of compliance and regulation in the process, the audience will hear from experts about how to overcome challenges associated with regulation in the most time and cost-effective ways. To bring the topic to life and in order to learn from the experience of others, Senior Program Managers from AAR will share their experiences designing for regulation.

Session takes place on Tuesday 25thSeptember from 11:00 am – 11:45am

New Manufacturing Technologies – Capitalising on 3D Printing Capabilities

Keeping costs low whilst exploring new technologies has long been an issue for the aviation industry. This session will explore how manufacturing capabilities such as 3D printing are enabling innovative aircraft interiors products and parts without, increasing costs. From differentiating your business in a crowded market, to after-life use of printed parts, this session explores how to maximize the benefits of investing in 3D printing.

Session takes place on Tuesday 25thSeptember from 15:15pm – 16:00pm

Spatial Dynamics

Bringing together a panel of industry-leading experts, this keynote discussion on spatial dynamics looks at how to maximize cabin space and make it work for passengers, operational staff and crew alike. From balancing overhead bin space with headroom and ensuring innovative technology meets passengers’ ergonomic needs, spokespeople from airlines, OEMs and seating companies discuss space and its use inflight.

Session takes place on Wednesday 26thSeptember from 14:00pm – 15:00pm

To view the full agenda for CabinSpace LIVE, please click here.


AIRBUS
For the third time in a week, Airbus Perlan Mission II has set a new world altitude record for a glider, this time soaring the engineless Perlan 2 to 76,124 feet, in the process collecting vital data on flight performance, weather and the atmosphere. Yesterday’s flight by pilots Jim Payne and Tim Gardner surpasses even the maximum recorded altitude in level flight of the U.S. Air Force’s famous U-2 Dragon Lady reconnaissance aircraft: 73,737 feet, flown by pilot Jerry Hoyt on Apr. 17, 1989. The U-2 is powered by an engine that generates 17,000 lbs. of thrust. By contrast, the Perlan 2 is engineless, weighs just 1,500 pounds, and soars to its record altitudes on rare stratospheric air currents formed by mountain winds combining with the Polar Vortex.

In a single week, Perlan has set and then surpassed a world altitude record three times:

  • Aug. 26, 2018: Jim Payne and Morgan Sandercock soar to 63,100 feet, besting the record of 54,000 feet set by Airbus Perlan Mission II on Sept. 3, 2017
  • Aug. 28, 2018: Jim Payne and Miguel Iturmendi reach 65,600 feet
  • Sept. 2, 2018: Jim Payne and Tim Gardner climb to 76,124 feet

The overall altitude record for level flight of a manned airplane is held by the SR-71 Blackbird at 85,069 feet. The pressurized Perlan 2 glider is designed to fly to 90,000 feet, conditions permitting.Airbus Perlan Mission II will continue its 2018 flying season through mid-September, when the season for stratospheric mountain waves in the southern hemisphere begins to die down, and the all-volunteer Perlan Project team will return from Patagonia to homes in the U.S. and around the world. The number of flights remaining will be determined by weather conditions.


BOEING/VIRGIN AUSTRALIA

Boeing and the Virgin Australia Group announced the airline is adding the largest and most efficient member of the 737 MAX family to its growing single-aisle fleet. The carrier has converted ten orders for the 737 MAX 8 for the larger MAX 10 variant.

The airline, which has a number of 737 MAX 8s on order, said it saw the value of adding the MAX 10 to the mix as the aircraft will provide additional capacity and flexibility. With its headquarters in Brisbane, Australia, the Virgin Australia Group is the country’s second-largest airline with a fleet of more than 130 aircraft. The Next-Generation 737 has formed the backbone of the Group’s fleet with more than 80 currently in operation and the 737 MAX is expected to bolster the Group’s fleet. The MAX 10 is the largest member of the 737 MAX aircraft family. The airplane will offer operators the lowest cost per seat mile of any commercial aircraft[1] and fly 200 nautical miles (370.4 km) farther than today’s Next-Generation 737s. This extended range means that the 737 MAX 10 will be able to cover 99 percent of single-aisle routes around the world.

Virgin Australia joins more than 20 customers who have placed over 500 orders and commitments for the MAX 10. In all, the 737 MAX is the fastest-selling airplane family in Boeing history, having attracted more than 100 customers and nearly 4,700 orders. For more information and feature content, visit www.boeing.com/commercial/737max.


OTHER NEWS

August 2018– Virgin Atlantic and Virgin Group have announced the intention to build a brand new Virgin-wide loyalty programme, with unique and differentiated reward opportunities to reward customer loyalty across Virgin companies.

A new company, Virgin Group Loyalty Company, will be set up to own and manage this exciting programme. Virgin Red, an existing loyalty start-up within the Virgin Group, will also be integrated into the new group-wide loyalty programme. The new company will bring reward across the Virgin family together into a single company and create a more valuable offer for our customers. The new company will launch in 2019 and will be owned by Virgin Group and Delta Air Lines.

Flying Club will continue as the frequent flyer programme for Virgin Atlantic’s customers and will continue to use miles as its currency. Flying Club members will continue to collect tier points and collect and redeem miles across Virgin Atlantic, Delta and a range of airline and other partners as they do today. In the future Flying Club members can look forward to an expanded range of ways to collect and redeems miles that will be powered by the new Virgin loyalty programme.

Andrew Swaffield has been appointed as CEO to lead the Virgin Group Loyalty Company. Previously the CEO of Avios and most recently the Monarch group, Swaffield has a wealth of experience in the travel and loyalty industry. He said: “Virgin is one of the most admired brands in the UK and across the world, serving 53 million customers each year across 60 companies. Customers expect to be rewarded for their loyalty to Virgin and we want to ensure Virgin customers get the very best rewards possible. Our ambition is to bring the Virgin companies together and combine their appeal to customers, working together to create a truly outstanding offer.”

Oliver Byers, SVP Global Sales and Customer Loyalty, Virgin Atlantic, added: “Today Flying Club offers Virgin Atlantic’s customers compelling and valuable rewards for flying on Virgin Atlantic, Delta and a range of Flying Club partners. This will continue to be the case, but at the same time we’re excited to work collaboratively with Virgin Group to build a stronger loyalty programme and unleash the power of our shared brand to reward customers for their loyalty to Virgin. We’ll be giving customers more reasons to join Flying Club and fly with Virgin Atlantic and our airline partners.”

The Virgin Group Loyalty Company and Virgin Atlantic will keep customers updated with more detail of the new loyalty programme as it is developed.

Hong Kong | August 8, 2018–Satcom Direct, the business aviation connectivity, software and hardware provider, has confirmed its first Jet ConneX installation for Deer Jet subsidiary, Hongkong Jet. The ultra-high-speed Ka-band service, powered by Inmarsat’s Global Xpress satellite constellation, is being supplied to a privately-owned Gulfstream G650ER, managed and maintained by Hongkong Jet.

Installed at Gulfstream’s Long Beach, CA. facility and activated by SD in early summer, the system delivers unrivalled cabin access to the highest data speeds available to business aircraft in the sky. “The principal runs a large, international Chinese conglomerate so the ability to use voice and text services, download and email documents, and surf the web, are fundamental to his business. His family often travels with him and they want to stream video, watch favorite TV series, and big sporting events. The need to deliver constant, reliable, secure connectivity is essential. With Jet ConneX installed the cabin is truly a home from home, as well as an office in the air,” says Mike Walsh, chief commercial officer, Hongkong Jet.

The Satcom Direct Router, SDR®, seamlessly delivers the high-speed connectivity throughout the G650ER cabin to all passenger devices. In addition, data integrity is maintained by the SD suite of cyber security software solutions which while managed by the SDR, are supplemented by certified SD experts, to proactively mitigate potential threats and block intrusion attempts in real-time.

“The data security offering, the standard of SD global customer service, and the ability to respond 24/7 to resolve potential issues, played a significant part in our decision to appoint them as the Ka-band provider. Our clients expect us to maintain the aircraft to the highest standards and we rely on SD to meet and exceed those expectations in terms of connectivity,” said Denzil White, chief executive officer, Hongkong Jet.

“We have supplied connectivity to the G650ER for some time and upgrading to the Jet ConneX offering was a natural next step to fulfil the owners growing connectivity needs. SD is the world’s largest reseller of Jet ConneX and we have exceptional experience in managing, monitoring and delivering the solution. This know-how adds significant value to our customers and ensures we are able to provide enhanced customer support levels, as well as pro-active data security,” said SD President, David Greenhill.

The latest Ka-band upgrade bolsters the existing relationship between SD and Hongkong Jet and is the first in a number of confirmed connectivity upgrades SD will supply to the management company fleet over the next twelve months.

Navigation solution implemented for Ukrainian airline in just two weeks

Raunheim | August 1, 2018– Lufthansa Systems today announced that it has acquired Fan Air Ltd. as a new customer. The Ukrainian startup airline will use Lido/mPilot from Lufthansa Systems for the next five years. This navigation solution was implemented for the airline in the space of just two weeks after the contract was signed.

“A Ukrainian airline that we have a good relationship with is also using Lido/mPilot and recommended the product to us. We looked at the solution and were immediately impressed by the advantages it offers. Since the implementation, our pilots can access all the necessary navigation maps and documents on their iPads from anywhere, at any time,” said Yakovanko Oleksandr, Chief of Flight Safety Department at Fan Air Ltd.

Lido/mPilot is Lido/Navigation’s charting solution for the iPad. The application contains all important route information, such as altitude data, airways and airport data. The system can access relevant avionics data such as GPS information, speed and the aircraft’s target direction, thus enabling it to display position and orientation of the aircraft on the integrated Airport Moving Map (Lido/AMM).

The Lido charts are generated directly from the certified Lido/FMS navigation database and meet the highest standard of precision and quality. The charting standard was developed by navigation experts in collaboration with pilots, licensed dispatchers and IT specialists. The charts are to-scale and include terrain and topographical data. They also depict true-to-scale topographic information and contain standardized color coding. All these features help to increase pilots’ situation awareness.

“It normally takes around two months to implement Lido/mPilot. But due to special customer requirements, this had to go faster for Fan Air Ltd., so we implemented the solution in just two weeks,” said Marco Cesa, Senior Vice President Regional Management EMEA at Lufthansa Systems. “We are delighted that we can help this young airline digitally and efficiently control its navigation processes right from the start.”

Fan Air Ltd. was founded at the start of 2018 and is based at Kyiv International Airport (Zhuliany) in Ukraine. The airline operates scheduled flights from Kiev to Greece, as well as charter flights from the Ukraine to Turkey, Montenegro, Albania and Bulgaria.

Ukraine International welcomed its third wide-body long-haul Boeing 777-200ER aircraft into its fleet. The plane received the UR-GOC registration number.

Ukraine | June 5, 2018– UIA will operate the aircraft on regular routes between Kiev and New York, Beijing, and Bangkok. UR-GOC aircraft accommodates 361 passengers in three-class cabin configuration, i.e. Business Class, Premium Economy Class, and Economy Class. Like the previous two aircraft, this plane is also leased from the world’s leading lessor AerCap. The first scheduled flight is planned on June 06. The aircraft is equipped with Panasonic Corporation AVOD (Audio Video On Demand) individual IFE system for each passenger.

A vast content menu with over 80 feature movies, TV shows, children’s films and cartoons and works of Ukraine’s cinematograph are available on personal screens, which are built-in into each seat. USB-units and electrical power sockets will help to maintain the level of charge of electronic devices throughout the flight.

Moreover, great functionality of the multimedia system makes possible to track the aircraft in real-time mode by using the interactive touch-sensitive 3D-map with 3D globe image, 100 city guides, including 20 cities of Ukraine, Kids map – Animals App, as well as Wi-Fi connectivity.

The aircraft cabins fully renovated and passengers travelling Business Class will enjoy seats that convert to fully flat beds. The cabin is equipped with Bruce Aerospace Sky Interior modern lighting system, which creates a special atmosphere and comfortable conditions for the passengers during the flight.

“UIA long-haul fleet updating program continues. This year we have already received three wide-body long-haul Boeing 777-200ER and another aircraft is expected in the coming months,” – noted Evgeniya Satska, UIA Communications Director. – “This type of aircraft allows the airline to increase capacity on long-haul routes and thereby to reduce the cost per seat kilometer, which allows UIA to offer the tickets at a competitive price and to increase transit flows through the International Airport.”

France | March 12, 2018–SITAONAIR is delivering a next-generation connected aircraft ‘smart core’ that will significantly enhance airline data communications and operations. The company has partnered withAstronics Ballard Technology to provide an integrated product solution using their new webCS® Wireless Aircraft Communications Server along with SITAONAIR’s e-enabled application software.

This closely-integrated software and hardware solution greatly reduces deployment complexity and will bring even greater value to SITAONAIR’s airline customers – delivering enhanced capabilities and operational efficiencies – empowering airlines to realize the promises of the connected aircraft.

The ‘smart core’ brings together the vast connected aircraft data collected by SITAONAIR’s e-Aircraft® DataCapture solutions for cockpit, cabin, and aircraft operations. It then distributes this SITAONAIR-processed data onboard using Astronics Ballard Technology’s flexible webCS, a smart AID/server/router that securely bridges avionics data with wired and wireless networks in a single compact box.

SITAONAIR already plays a central airline e-enablement and data management role, in an age where the volume of data generated by aircraft has sky-rocketed from five parameters in 1958, to more than 200,000 today. As testament to its expertize, SITAONAIR last year launched its pioneering e-Aircraft® DataCapture solution – a result of the company’s collaboration with Air France to deliver ‘virtual black box’ flight recording solutions for automatic data collection.

Today’s offering of an integrated product will further enhance airline customers’ data management approach. The combination of SITAONAIR’s established portfolio of passenger, crew and flight operations solutions with Astronics Ballard Technology’s innovative hardware and strong technical expertise in the area of aircraft avionics interfacing, will form a central pillar of airlines’ connectivity and e-enablement strategies, delivered to airlines as a managed service.

Dominique El Bez, SITAONAIR Vice President, Product and Strategy, says: “Our new partnership marks an evolution in SITAONAIR’s e-enablement strategy and is a true hallmark of the connected aircraft age. The arrival of our smart core for an intuitive, integrated connected aircraft reinforces SITAONAIR’s pioneering open platforms vision, by encompassing complete, flexible and scalable aircraft data management solutions both onboard and on the ground.”

Jon Neal of Astronics Ballard Technology says: “We are extremely pleased to be selected by SITAONAIR to provide the secure platform on which to build this total e-enablement solution. We share their desire to allow airline customers to access their data to enable and empower better decision-making that will streamline and transform their operations.”

To explore the SITAONAIR connected aircraft portfolio, including its e-Aircraft DataCapture®, AppsConnect® and ACARS over IP services, visit www.sitaonair.aero, speak to your local SITAONAIR contact or submit an enquiry form.

A variety of entertainment modules and useful digital services will be soon enjoyable by every passenger onboard Air Nostrum planes. Multiple contents will be at passenger’s fingertips, easily accessed through their own smart devices (phones, tablets and PCs).

Barcelona, Spain | February 28, 2018– Air Nostrum full fleet will soon count on Immfly’s digital services. The first CRJ aircraft equipped with Immfly’s service will take off this April. The airline based in Valencia is the first Spanish airline to install a plugged portable solution, ideal for its aircraft’s size and flight duration.

Immfly is 100% focus on providing airlines with the opportunity to digitally revolutionize the passenger in-flight experience, by designing, developing and managing the onboard digital services platform, always adapted to each airline’s needs and specifications.

Immfly identified the need for short-haul and low-budget airlines on having an economical and functional embedded onboard digital services. According to Air Nostrum aircraft’s dimensions, the portable plugged technology is a powerful solution and ideal to its airline profile. Avoids time-consuming installation ́s processes, that usually comes with fixed solutions due to the exigency of having the major Supplemental Type of Certification (STC), allows operating savings of not having to charge and swap batteries every day and involves fewer costs of installation. For all of these, Air Nostrum decided to adopt the embedded portable solution SkyCube.

With the plugged portable solution, Immfly together with Air Nostrum present “Air Nostrum Play”, the onboard digital services platform that will be available as a freemium model to its passengers. Through a set of access points installed inside the planes, passengers will be able to connect to “Air Nostrum Play” and enjoy multiple entertainment modules among other airline services.

“Air Nostrum is a highly important client for us, it will prove a new technology and with a new business model perfectly suited for regional carries. The airline performs predominantly short-flights and therefore the services will be more oriented to TV shows, series, press & news, due to the flight duration. Bringing this services to regional carriers is a before and after in the IFE industry”, explains Vincent Tomasoni, Chief Customer and Content officer at Immfly.

“We are very proud to announce this partnership with Immfly, which will allow our passengers to enjoy media contents during their flights, therefore enhancing their onboard experience. We feel especially satisfied for having developed, together with Immfly and Sirium, an innovative technological solution, hat endows our regional full fleet with the ideal technology to bring a variety of media content onboard our aircraft”, mentioned Juan Corral, the Commercial Director of Air Nostrum.

Onur Air has signed component repair and access (pool) contract with Turkish Technics for its Airbus A330 aircraft. The contract will be effective until 2023

Istanbul | January 19, 2018–The contract comprises component repair and access on ATA (The Air Transportation Association) Chapter basis. Access to components will be available from Turkish Technic Istanbul main base and worldwide pooling stations. Repair work of the components will be carried out at the Turkish Technic Sabiha Gokcen facilities, the biggest MRO facility in the region.  The contract has enhanced the existing strong business partnership between the parties, and will be contributing to the development of the Turkish global aviation industry.

Turkish Technic CEO Ahmet Karaman declared: “Offering its services to the most important A330 operating airline, Turkish Airlines; Turkish Technic is an important trademark providing MRO services to more than 700 aircraft through 3 continents. We have been delivering high-end services for Onur Air’s A320 fleet since 2012, and we thank our counterparts for their renewed confidence in choosing Turkish Technic component repair and access services for their A330 fleet.   

Onur Air CEO Teoman Tosun said: “We are pleased to entrust the leading trademark, Turkish Technic, with the maintenance of our aircraft. We put our confidence in the globally recognized services provided by Turkish Technic. He also added that the services to be provided by Turkish Technic were selected for being the ideal solutions for Onur Air Airbus A330 operations.”

Last issue we began the EXPO updates for our IFExpress content, and we continue with it this week. However, it may take longer to cover APEX as we plan to keep covering the latest news in our weekly coverage as well. So, lets get started with Lufthansa Systems and Telefonix:

1) Lufthansa Systems

Norbert Müller, previously Head of BoardConnect at Lufthansa Systems, has taken on a new role as Head of the Americas region at Lufthansa Systems as of October 1, 2017. The LS folks said that he is pleased to hand over the baton to his successor Jan-Peter Gänse, who has so far been responsible for certifications and strategically important projects in the area of BoardConnect.

“I am pleased to be able to take on this task from a highly esteemed colleague and industry expert who has accompanied me over the past few years in my previous area of responsibility. My goal is to further expand the already established and successful path with our product line BoardConnect. With currently 12 customers, we are on the right track.” And while in Long Beach, we met the affable Jan-Peter and we really enjoyed visiting with him – and we are certain you will too!

From a hardware/services perspective, the company announced the following relationship during APEX. A completely new approach to content services provisioning characterizes the BoardConnect Media Services offered by Lufthansa Systems in collaboration with Touch Inflight Solutions Inc. (Touch). Since the two companies began cooperating closely just over a year ago, their product has been successfully installed on more than 100 aircraft of commercial airlines – including Eurowings, Austrian Airlines and Azul Linhas Aereas.

Although demand for an Internet connection is rising when it comes to onboard entertainment, current bandwidth is not yet sufficient to enable all passengers to stream content simultaneously. “While we expect connectivity to increase further and prices to drop in the next three to five years, bandwidth in the air will not be comparable to normal bandwidth on the ground even then,” said Michael Childers, Chief Consultant Content and Media Services at Lufthansa Systems. “That’s why providing airlines with a content offering stored on local servers on board the aircraft and streamed via a local WiFi network is a reliable and sustainable option that can also be combined with future Internet services. Our wireless BoardConnect in-flight entertainment (IFE) solution enables us to offer our customers exactly that.”

Integrated approach

Unlike some other IFE providers, Lufthansa Systems and Touch have adopted an integrated approach to in-flight entertainment. Rather than seeing the content and system-based components as separate entities, they directly consider the technological possibilities of the IFEC system when determining which content the product should include. The infrastructure, design and selection of content maximizes the system’s performance. What’s more, new content should be available even faster than ever. By using cloud technology and eDelivery, it makes it possible to place new content on the platform extremely fast, quickly taking Lufthansa Systems and Touch from the industry’s 90 days window to a mere fraction of this period.

“When we design the infrastructure components for the content, we have to be aware of the technical capabilities of the passengers’ current smartphones and tablets. Only then can we do everything we can to offer them a passenger experience that gets the best out of their devices,” said Joe Carreira, Managing Director of Touch Inflight Solutions. “We are working closely with Lufthansa Systems in this context. Our aim is to create solutions customized to fit the individual requirements of airlines and their passengers.”

The individual content on offer ranges from global and regional films and TV series, branded and web content, music, magazines as well as airport guides and destination content. When it comes to offering Hollywood movies, Lufthansa Systems and Touch Inflight Solutions have a direct, close and long-term working relationship with the film studios.

2) Telefonix

During APEX EXPO Telefonix PDT was selected by Gogo to develop the next generation Air-to-Ground Modem Controller Unit. Here is some additional information from Telefonix PDT on the product. The AMCU product is an evolution of the currently fielded Airborne Controller Processor Unit 2 (ACPU2), which allows seamless enablement of Gogo’s next generation ATG service while maintaining installed electronics footprint. Gogo’s next generation ATG network is slated for North American availability in 2018. The AMCU incorporates a proprietary modem that utilizes LTE technology in the unlicensed 2.4GHz band. This system is designed to provide peak speeds of more than 100Mbps. The AMCU is a continuation of the work the Telefonix PDT team has been doing during its long-standing development partnership with Gogo. The AMCU is the latest product to be developed by Telefonix PDT and has grown out of the insights and technological advancements from partnerships such as Gogo. The AMCU features a modular design for its key components, enhancing the serviceability of the LRU, while also providing a future pathway for upgrading those components.

To fully enable Gogo’s new network, the AMCU is designed to deliver advanced processing capabilities, with a modern quad core Intel Xeon processor. The AMCU supports both ARINC 429 and ARINC 717 data bus interfaces, a managed multi-port Gigabit Ethernet switch, avionic discretes, an 802.11g/a/n/ac Wi-Fi client, 4G/LTE Terrestrial modem, and an extended onboard multi-Terabyte SSD storage capability, all packaged in an ARINC 600, 6 MCU chassis. The cornerstone of the AMCU is Gogo’s innovative ATG modem; the AMCU chassis will manage and provide for the modem’s unique mechanical, electrical and thermal requirements.

Pat Walsh, Sr. Vice President of Engineering at Gogo noted, “The AMCU will be an integral component of Gogo’s evolving connectivity solution, and we couldn’t be happier to once again be working with the Telefonix PDT team to ensure an optimized product for our customers.”

Gogo’s awarding of the AMCU program underlines the faith Gogo has placed in the Telefonix PDT team to continue innovating the next generation of ATG services. “The Telefonix PDT team values its long-standing relationship with Gogo and is proud to have been selected for the AMCU program,” says Michael Kuehn, President of Telefonix, Inc. “Our team is committed to working side by side with the Gogo development team in delivering a best-in-class modem solution for Gogo’s ATG network and meeting the expectations of Gogo’s customers going forward.” The Telefonix PDT development team is on schedule to meet Gogo’s development and installation schedule, with planning underway for DO-160G qualification, with a final delivery expected in Q2 in 2018.


NEWS

  • PANASONIC AVIONICS-Mexico City-based Interjet has selected Panasonic Avionics Corporation’s (Panasonic) innovative inflight entertainment (IFE) system and Wi-Fi connectivity service for its fleet of Airbus A320 and A321 aircraft. The initial aircraft will be delivered from Airbus in November 2017, and this A321 NEO aircraft will be the first Panasonic-equipped aircraft to be line fit with connectivity by the OEM. Headquartered in Mexico City, Interjet serves over 11 million passengers each year with routes in Mexico as well as the United States, Canada and Central and South America providing air service to 54 destinations in eight countries. It operates a fleet of 76 aircraft and has revenue of more than 1 billion dollars per year.  With Panasonic, Interjet will be able to offer a premium, connected entertainment experience across international markets and one of the most extensive domestic route structures available from Airlines in the region. Panasonic’s connectivity service will let passengers surf the web, send email, and use their favorite social media apps like Instagram, WhatsApp, and more over inflight broadband Wi-Fi. eXO is one of the industry’s most innovative overhead solutions. It features Panasonic’s new large-format 12-inch 1080p retractable overhead monitors, and gives Interjet a path to deliver wireless streaming to passenger devices in the future. It creates a theater like experience allowing passengers to view high definition video content on large-format overhead screens.
  • Gogo announced it completed 110 installations of its industry leading 2Ku inflight connectivity solution in the third quarter of 2017. The company had a total of 340 2Ku installed aircraft as of Sept. 30, 2017. “Our rapid deployment of 2Ku is transforming global aviation. Based on our pace of installs since Labor Day, we are well positioned to nearly double the number of 2Ku installations in the fourth quarter as compared to the third quarter,” said John Wade, Gogo’s executive vice president and COO.   “We are delivering the most bandwidth, the broadest global coverage and highest system availability for aviation.” Gogo will have approximately 600 total 2Ku aircraft online across 10 airlines by the end of this year.  The company has shortened installation times to less than two days, which is less than half the time that it typically takes to install a broadband satellite connectivity solution.
  • Astronics, a leading supplier of advanced technologies and products to the global aerospace, defense and semiconductor industries, through its wholly-owned subsidiary Astronics Max-Viz, announced  that more than 2,500 of its Enhanced Vision Systems (EVS) have now been installed in rotary- and fixed-wing aircraft. 
  • Airbus logged 56 jetliner sales last month (single aisle & wide body) while delivering 55 aircraft for September (versus 62 in September 2016). Airbus’ overall net orders for the first nine months of 2017 totaled 271 jets (462 in 2017 versus 462 one year ago) . As one source notes: “Airbus’ overall backlog of jetliners as of 30 September stood at 6,691– the equivalent of approximately nine years of production at current rates.”
  • BOEING delivered 78 aircraft in September vs 72 in Sept 2016. It has delivered 554 aircraft over first three quarters of 2017 vs 563 a year ago.
  • And if you were wondering why the US came down so hard on Canadian Bombardier’s C Series aircraft dumping, you really must read the Danny Lam article in Aviation Week – China is the issue!

Lastly, if you didn’t have the opportunity to attend APEX in Long Beach or you were simply too busy to walk the expo floor be certain to check out our flickr link in the upper right hand column!

Lake Forest, CA | July 26, 2017–  Air China, the flag carrier and one of the major airlines of the People’s Republic of China, has selected inflight entertainment and connectivity (IFEC) solutions from Panasonic Avionics Corporation (Panasonic) for its fleet of Airbus A350 aircraft.

Under the terms of the agreement, Panasonic will provide its industry-leading eX3 inflight entertainment for 10 Air China A350 aircraft. The first of these aircraft will be delivered in December 2017.

By selecting eX3, Air China will offer a unique passenger experience that includes audio and video on demand, a content library that can offer up to 300 movies, 200 TV shows, games, music, a moving map, and much more.

These A350 aircraft will also offer global connectivity services, which will allow Air China passengers to keep in touch with friends, families, co-workers and current events everywhere these aircraft fly. Panasonic operates connectivity service in 210 countries, including China.

Hideo Nakano, Chief Executive Officer of Panasonic Avionics Corporation, said: “We are honored to partner with Air China on its A350 program. Because the airline’s route structure includes very long flights to all seven continents, it needed an IFEC solution that would help keep passengers entertained and offer new opportunities for it to generate revenue.”

“With eX3, Air China will offer its passengers a memorable experience that lets them watch movies and television, listen to music or connect to their favorite social media applications like WeChat. The reliability, performance and flexibility of eX3 and our connectivity service makes it an ideal choice for these aircraft.”

Dubai | April 5, 2017– Dubai-based carrier flydubai and the German aircraft seat manufacturer Recaro Aircraft Seating today announced at the Aircraft Interiors Expo in Hamburg the continuation of their long-standing partnership.

The carrier will equip its new Boeing 737 MAX 8 aircraft, scheduled to enter service in the second half of 2017, with Recaro Aircraft Seating’s global bestseller CL3710. The seat will reflect the maturity of the airline as well as the growing network it serves, ranging from Prague in the west to Bangkok on the east. The order builds on the successful relationship between flydubai and Recaro Aircraft Seating. Since 2008, flydubai has equipped its current fleet of 58 Next-Generation Boeing 737-800s with premium seats from the German seat manufacturer.

“Opting for Recaro Aircraft Seating when we launched our airline in 2008 has proved to be the right choice. The seats with their revolutionary design have substantially reduced the weight of our aircraft, resulting in lower fuel costs. We pass these savings on to our passengers through lower fares without compromising comfort on board,” said flydubai’s Chief Executive Officer, Ghaith Al Ghaith, about the new order. “We are excited to continue our collaboration with Recaro Aircraft Seating on the CL3710 seats for our new aircraft. They will enhance the overall experience on board with added comfort, functionality and aesthetics, that complement our newly redesigned cabin interior.”

The CL3710 economy class seat reflects Recaro Aircraft Seating’s Ingenious Design with the perfect combination of ergonomics, function and aesthetics. Weighing less than 12 kilograms, it is one of the lightest seats in its class and stands out with its numerous comfortable features. For example, the six-way adjustable, ergonomic headrest has the ability to tilt horizontally, offering passengers outstanding comfort through optimal neck support.

“flydubai and Recaro have been trusting and successful partners for many years. We are extremely pleased about the opportunity to continue our partnership with this major order for CL3710 economy class seats. We are proud to contribute to the success of flydubai’s continuously expanding fleet,” said Dr. Mark Hiller, Chief Executive Officer and Shareholder of Recaro Aircraft Seating.

New offer to allow immediate detection and remedial action

Geneva | April 3, 2017–
Airbus and SITA have launched new Security Operations Center Services customized for the specific needs of the air transport industry. This new incident detection services will provide airlines, airports and other air transport industry stakeholders with information about unusual cyber activity that may impact their businesses.

These services have been developed to specifically meet an ever-increasing demand for cybersecurity in this industry, fast becoming one of its top priorities. Highlighting the importance of proactive cybersecurity, SITA’s Airline IT Trends Survey 2016 shows that 91% of airlines plan to invest in cybersecurity programs over the next three years.

By joining forces, SITA and Airbus can provide the most advanced cybersecurity solution for the air transport industry. Almost every airline and airport in the world is a customer of SITA and it delivers solutions for the world’s most extensive communications network. Airbus works with companies, critical national infrastructures, governments and defense organizations to detect, analyze and counter increasingly sophisticated cyberattacks.

Together they will use their expertize to detect cyber activity relevant to airlines and airports. When requested, the joint Security Operations Center Services will provide appropriate containment and remedial action ensuring that a company’s digital assets are safe from attack.

Barbara Dalibard, CEO of SITA, said: “As an industry we need to move faster in developing new cybersecurity solutions that mitigate the risk of ever-changing threats. This requires constant collaboration and innovation. With SITA and Airbus CyberSecurity uniquely placed at the heart of the air transport industry, we can facilitate innovation and information-sharing through services such as the Security Operations Center Service, providing solutions our customers demand and need.”

François Lavaste, Head of Airbus CyberSecurity, said: “Air transport is part of the Airbus DNA, so it was only natural that we joined forces with SITA to adapt our innovative cybersecurity solutions to this new service area, which is experiencing exponential growth. Our standard solution mainly combines real-time monitoring services for applications and communications dedicated to air transport and incident response services.”

The joint Airbus and SITA Security Operations Center Service is the first of a new portfolio of cybersecurity products and services being developed by SITA. The portfolio will help airlines and airports identify, detect and react to cyber threats while protecting their company assets from attack.

In addition to creating a customized portfolio for the industry, SITA in 2016 identified cybersecurity as one of five keys areas where it is exploring new solutions on behalf of its members as well as the wider air transport community.

AIX Hamburg, Germany | April 4, 2017– Aircraft cabin lighting specialist, STG Aerospace is delighted to announce that Romania’s largest airline Blue Air and leading charter carrier Titan Airways are the first airlines to install their revolutionary square-beam liTeMood® LED Reading Lights on their B737NG and B757 aircraft respectively. STG Aerospace has also secured EASA certification for both aircraft types.

The liTeMood® LED Reading Light, an APEX 2016 awards finalist in the ‘Best Passenger Comfort’ category, is a quick-to-install drop-in replacement for the standard incandescent reading lights installed on B737NG and many B757 aircraft.

Featuring patented photometric technology, liTeMood® LED Reading Lights create a more restful, private space with a greater sense of personal control by introducing a unique square-light beam in place of the traditional circular beam. This square-beam distributes light precisely and evenly across the seat and tray table, improving visibility and eliminating hot spots and light spill to neighbouring passengers. Meanwhile the high CRI (Colour Rendering Index) and high R9 (High Quality Red pigment) means not only is magazine text more readable but that inflight meals appear more enticing and on-board merchandise more attractive for purchase. It also dramatically reduces the glare on tray tables, eBooks and tablets, working for all passenger types. Operational benefits include a dramatic improvement in reliability, by over 10 times, and simple installation meaning a complete aircraft can be fitted out in just a few hours.

With thousands of passengers on-board Titan Airways and Blue Air aircraft benefiting from their new reading experience from liTeMood®, and further airline installations scheduled for this year, the enhancements in passenger comfort of this simple upgrade are obvious.

Alastair Wilson, Director, Titan Airways, commented: “At Titan Airways we strive to give all of our passengers a premium experience. Lighting is an important way we do this. After retrofitting 757’s with liTeMood® mood lighting last year, the decision to upgrade our reading lighting was an obvious one. This simple, same-day installation will provide years of benefits to our VIP passengers all across the globe.”

Aurelian Bobei, CAMO Director, Blue Air, commented: “We’re excited to offer our B737NG passengers the very latest reading light technology from STG Aerospace, the operational benefits of this product were immediately visible to each of us, and can now guarantee a fully new, highly reliable reading light to our passengers on-board.”

Marcus Williams, Global Sales and Marketing Director for STG Aerospace added: “We’re delighted that Titan Airways and Blue Air have chosen our new liTeMood® LED Reading Light. We all want increased privacy and comfort during our flights, and our new reading light will offer passengers with Blue Air and Titan new levels of this, as well as providing an enhanced reading and working environment.”

Plaisir | March 29, 2017– Zodiac Aerospace will present its latest innovations in Cabin, Seats and Systems at Aircraft Interiors Expo in Hamburg from 4-6 April at its main stand 7B40, stand 4C20 in the IFEC zone, and at stand 4E10 at World Travel Catering Expo.

At the main stand 7B40 Zodiac Aerospace will present its two finalists for the prestigious Crystal Cabin Awards: the ECOSTM baggage management system and the RevolutionTM toilet. Both products are integrated in a real size ECOSTM Cabin mockup that additionally features updated PaxPOD PSUs, DMS Lavatories, the Space-Flex v2 galley-lav aft complex, and Z300A and Z85 economy class seats with the latest RAVE IFEC products.

Other highlights at the main stand are the Zodiac Connected Aircraft Experience and the launch of three new seats: Optima, a unique business class offering the perfect balance of efficiency and comfort; Skylounge, that combines flexibility, customization and comfort, and Z400 which will sets new economy seat standards.

Get comfortably seated to view the extensive range of economy, premium economy and business class seats and the many innovations at the stand: Try the new LED lighting offer, look at the benefits of the Cabin Surveillance System or discover how the power of scent from our Five Fragrance diffuser can complete your flight experience and boost on board sales.

After your visit to the main stand, be welcomed at stand 4C20 in the IFE hall to take a look at the latest RAVE IFEC offer, and discover how you can get more control over your own flight experience with SeatNet Elite, the new Heliott Reading light and Whizper Noise control.

Finally at the World Travel Catering Expo, stand 4E10, Zodiac Aerospace will be proud to show you its latest addition to the Hybrite S trolley and container line: the smart Universal Waste Solution for trolleys. Additionally it will present the Smart Lock and Cool trolley.

Crystal Cabin Award finalist: ECOS Cabin Baggage Management System (stand 7B40)
Come and take a look at the new real size ECOS cabin mock up that includes the Crystal Cabin Award finalist ECOSTM Baggage Management System.

With checked luggage charged at a premium, more than 80% of today’s passengers try to bring theirs on board and almost half of those bags are larger than the aircraft was designed to carry. The result is a perfect storm of stress and anxiety at the boarding gate for passengers and crews alike.

ECOS is much more than a larger overhead luggage bin. It is a system which addresses cabin design and how both passengers and crews interact with it to make maximum use of limited overhead space.

Informed by extensive real-world luggage studies, proprietary passenger boarding simulations and over 35 tried and tested development prototypes, ECOS combines amazing space efficiency with unmatched ease of operation and a simple visual indicator which allows passengers to find precious space for their bags

With ECOS, a happy passenger is one who can bring what they want and depart on time. That also means stress free crews and efficient aircraft turn-around operations.

Crystal Cabin Award Finalist: The Revolution Toilet (Stand 7B40)
Get a behind-the-scenes look at the latest products including the Crystal Cabin Award Finalist – RevolutionTM Toilet. The RevolutionTM toilet is a modular toilet assembly that minimizes health hazards in the lavatory. It not only uses 33% less water per flush than the industry standard toilet, but also uses composite and recyclable materials for a light yet durable toilet.

One of the many improvements the RevolutionTM toilet exhibits incorporates air gaps into the toilet rinse ring. This allows the toilet shroud to seal directly to the toilet, creates more airflow for a cleaner flush, and helps prevents waste from building up under the toilet shroud reducing bacteria and odor in the lavatory. Combined with a new 360 degree spay pattern, the RevolutionTM toilet improves the overall health and safety of the passengers and crew in the lavatory.

Launching Optima, a Unique Business Class Offer, the perfect balance of
Efficiency and Comfort (Stand 7B40)

Officially launched at AIX17, Zodiac Seats latest product Optima is expected to set new standards in business class travel. Combining class leading passenger experience and improved cabin efficiency, through a unique cabin configuration that mixes in-line and angled seats, Optima can offer the uncompromised business class solution that the market was expecting.

An elevated business class experience comes from direct aisle access for every passenger, large surface areas, extensive stowage options and configurable privacy. Thanks to its seating arrangement and electrically actuated privacy screens, Optima offers an exclusively private environment for travelers wanting to relax and unwind, or passenger interaction for those travelling together. With bed lengths up to 83.5” and the option for a centerline double bed, Optima creates a sleeping experience for travelers that would typically only be associated with First Class Travel. However, Optima’s unique quality is that while it pays close attention to the needs of its passenger, it never forgets the requirements of airlines; to increase their profitability through increased passenger count. The unique cabin layout, originally designed by Acumen, allows airlines to maximize their revenue potential, offering 15% more seats in the cabin compared to standard business class products.

Optima can be tailored to the brand of the airline; thanks to its modular architecture. A variety of optional product features and customizable areas, allows each customer to embed its brand identity. This design ethos has been integrated into the product from its origination, building upon Zodiac Aerospace’s heritage and experience in manufacturing bespoke premium aircraft cabin solutions.

The perfect marriage of empathetic design and innovative engineering, Optima is the dawn of a new era in Business Class Travel.

Skylounge Core, the business class seat that combines flexibility, customization and comfort

Skylounge Core is a completely re-designed business class seat that focuses on offering class leading features and airline branding solutions while minimizing program costs. Its revolutionary product architecture enables airlines to offer the best possible experience to their passengers whilst also offering airlines customizable elements that reflect their branding and unique identity. This next generation platform offers a reliable and risk free solution with quality at its core.

A business class seat must represent the airline’s brand, but also needs to be easy to maintain. That’s why Zodiac Seats developed a modular architecture based upon the need to customize high value brand-able areas. With a few simple changes customers can make this seat their own. Zodiac Seats has created the PAX module which includes all the features dedicated to the business class passenger. Ideally located above the console it is entirely customizable from a fully open design to maximum stowage capacity option. The aisles’ privacy wings are also customizable to let airlines select between an open cabin feel or maximum privacy.

The seat is available at 42” or 44” of pitch and has been optimized for A330, B787 and A350 aircraft taking into account all the specificities of those platforms. The design integrates all the constraints of the different seat locations in the aircraft in order to reduce the number of parts. Developed with Zodiac Seats’ industrial processes in mind

Skylounge Core reduces maintenance cost and improves on time delivery performance.

Skylounge Core is a new member of the successful Skylounge family, offering a more flexible and easy to customize new offer.

New Z400 economy class seat sets new standards
Zodiac Aerospace launches a new long range economy class commercial airline seat at AIX17: Z400.

The Z400 series offers increased living space and greater weight optimization while establishing a new standard in comfort for seats in its class. In developping Z400, Zodiac Seats worked closely with ergonomics experts and the latest structural analyses software to create a design that is smooth, contemporary and completely optimized for weight with a beginning weight of 10 kg per PAX.

The sleek IFE system integrations have been designed to provide a seamless appearance accommodating up to a 13.3 inch monitor. The thinner design of the seat back, coupled with the articulating motion, provides industry leading shin clearance. The result is an ergonomically satisfying, comfortable, and enjoyable flight that will leave passengers with a fresh experience that positively reflects the airlines’ brand. Cherry on the pie is a revisited meal table design that hides a unique passenger module which is fully customizable.

Two different mock ups of the Z400 will be displayed at Zodiac Aerospace stand 7B40. This includes one with the latest IFE screen manufactured by Zodiac Inflight Innovations. The Z400 will be available on A330, A330NEO, A350, A380, 777, 777X and 787.

WhiZper Active Noise Control System (stand 4C20)
Noise is stressful. Noise is disturbing. Thanks to WhiZper, the passenger can now experience a quieter flying trip. The active noise control system protects the passenger from environmental sounds. The passenger can comfortably watch its favorite programs, listen to its own music or just read or sleep without disturbing or being annoyed by its neighbors. This headset-free technology keeps the passenger in a quiet environment and mood.

Heliott Smart Reading Light (stand 4C20)
If you have to adjust your reading light every time you change position, you quickly stop moving… and are uncomfortable! With the smart reading light, the passenger can now focus on what one’s reading, the light automatically adjusts to the passenger. Tracking the passenger’s support, Heliott always lights at the right place, at the right moment. The passenger can freely move around in its seat, comfortably enjoying his reading.

Turkey |December 27, 2016– (MENAFN Press) Turkish Airlines has selected Panasonic Avionics Corporation’s (Panasonic) advanced eX1 inflight entertainment and communications (IFEC) system and Global Communication Services for its new fleet of narrow body aircraft.

eX1 solution is an advanced narrowbody IFE system. Its uncompromising industrial design, high-definition display technologies and high fidelity audio create a home theater atmosphere that draws passengers into an immersive entertainment experience.

The system will include Panasonic’s unique Passenger Data Integration (PDI) service, which will allow Turkish Airlines to add higher levels of personalization to its inflight experience. PDI will also allow Turkish Airlines to seamlessly recognize the travel preferences of their guests and recommend content, services and specific amenities that will enhance their experience both in flight and in their destination city.
PDI will leverage a custom-designed Companion App that will enable passengers to securely pair their mobile device to the IFEC system and personalize and enhance their entertainment experience through capabilities that include custom playlists and a second screen environment.

The onboard experience will also include high-speed, global Wi-Fi and multiple channels of live television, enabled by Panasonic’s Global Communications Services. It is the only worldwide inflight connectivity service operating in every country in the world today. Turkish Airlines passengers will be able to use the service to remain connected to their friends, families, co-workers though high speed access to the Internet, social media platforms, corporate VPN networks and more. Passengers will also receive Live Text News customized for Turkish Airlines by Anadolu Agency (AA), a leading Turkish News Agency.

The television service, which is unique to Turkish Airlines will feature TRT World Turkish News Channel — a new channel from Turkey’s national public broadcaster, TRT, which broadcasts balanced, in-depth reporting with a focus on global responsibility. It will also offer eight additional global channels including Sport 24. Sport 24, which is owne and operated by IMG, offers live coverage of the world’s most popular sporting events. In 2016, the channel showed live action from the Rio 2016 Olympics Games, Premier League, NFL, UEFA Champions League, NBA, Tennis Grand Slams, Bundesliga, Golf Majors, MotoGP and the Ryder Cup. Panasonic Avionics is the only authorized distributor of Sport 24 to the air transport market.

Turkish Airlines’ new state-of-the-art inflight entertainment, global high-speed Wi-Fi and live television services will be available on 92 Airbus A321 NEOs-ACF, 65 Boeing 737 MAX 8s and 10 Boeing 737 MAX 9s. As part of the contract, Turkish Airlines has the option to equip the last 45 aircraft with its own direct affiliate’s IFE system, pending line fit offer ability.
As part of the strategic partnership agreement, Panasonic will establish a Media Center and creative services team at Istanbul’s new airport until the first operation in this airport takes place, which will service Turkish Airlines exclusively. The facility is designed to fulfill the airline’s content and software needs with racks to support media, interactive development and applications.

M. lker Ayc, Chairman of the Board and the Executive Committee of Turkish Airlines, said: “We needed a solution which is not only capable of providing a reliable system, but also able to truly immerse inflight experience to our passengers. With this additional support of Panasonic Avionics we will continue to offer the seamless flight experience to our valued passengers. The personalized interface designed for an optimal viewing experience combined with the industry’s largest library of games, audio, and video is what made eX1 a proper decision for our flag carrier in this regard.”

Paul Margis, Chief Executive Officer of Panasonic Avionics Corporation, added: “Our partnership with Turkish Airlines is a long term, strategic relationship. We are thrilled to extend our investment with both Turkish Airlines and the Turkish economy, and we look forward to having a close collaboration with them on the products and services that will help in supporting them achieve their 2023 objectives.”

France | November 26, 2016– Airbus is evaluating a new standard high-bandwidth architecture that will provide faster and more wide-reaching connectivity services on-board its modern, market-leading jetliners.

Using the in-house A330 testbed aircraft this autumn, Airbus became the first in the industry to flight demonstrate such a high-bandwidth connectivity platform – which will enable faster internet, mobile telephone services and support applications for passengers and airlines via high-throughput satellites.

Applying high-bandwidth connectivity is an important part of the company’s focus on providing a superior on-board experience – and soon will allow airline customers to choose from the range of new high-throughput satellite technologies such as Ka-band and Ku-band for continuous worldwide connectivity.

Constant innovation to improve the passenger experience

“Our goal is to extend our connectivity portfolio in new production aircraft and as retrofit,” explained Bruno Galzin, Head of Airbus’ Connectivity Programme and Upgrade Services. “Our initial testing in high-bandwidth connectivity is a new step to improve the passenger and crew experience. We already are working on new solutions in line with the latest, fast-evolving technologies so anyone can be connected on-board just like at home.”

In-flight connectivity is becoming increasingly important for passengers, who now expect to always be connected – using their own electronic devices to access the internet, exchange with those on the ground and enjoy social media.

Airlines also are demanding the need for connectivity solutions to enhance their operational communications, such as with digital cabin logbooks, telemedicine or for credit card authentication, as well as to generate ancillary cabin revenues.

Cabin connectivity for the future

With the start of testing successfully underway this autumn, Airbus is expected to be the first aircraft manufacturer to offer this standard architecture on its commercial airliners – with service entry for this solution planned for the third quarter of 2017.

Airbus’ high-bandwidth connectivity architecture will be available from multiple suppliers for applications on its A320, A330 and A380 jetliners, which supplements the A350 XWB – a “digital native” that entered service with high-bandwidth connectivity capability.

“The number of connected commercial aircraft is expected to grow from 5,000 to a volume of 16,600 over the 2015-2025 period, accounting for 62 percent of the global commercial fleet,” explained Galzin. “The innovative solutions we are currently developing will help passengers and airlines benefit from a new generation of high-throughput satellite technologies in the Ka-band and Ku-band frequencies.”

Annapolis, MD | November 21, 2016– Aegean Airlines is now experiencing the operational benefits of air-to-ground data link communications using Rockwell Collins’ ARINC GLOBALink℠.

The new GLOBALink implementation is enabling the airline to become more efficient by using data link messages to improve departure control and turnaround, send and receive real-time aircraft and engine data to improve maintenance operations and upload gate connection information to aircraft inflight entertainment displays to enhance the passenger experience.

“Adding data link capability to our fleet will further enhance the effectiveness of our operation and help to improve service to our customers,” said Nikos Panagiotopoulos, Operations Manager, at Aegean. “Our crews and passengers will highly benefit from the options that data link offers. Rockwell Collins is a valuable partner that was able to provide complete end-to-end support including avionics configuration, air-ground routing and integration with our back office systems in a very short implementation time.”

“Aegean Airlines has been highly successful even in the face of very challenging global economic conditions,” said Alexis Hickox, head of global sales, Commercial Aviation for Rockwell Collins. “It’s clear that their investment in services like ARINC GLOBALink is enhancing operations today and for the future.”

  • Boeing 737 MAX fleet will be equipped with most advanced linefit inflight entertainment (IFE) system for single-aisle aircraft

Singapore | October 25, 2016– Panasonic Avionics Corporation (Panasonic) and Aeromexico, Mexico’s Global airline, today announced the extension of their long-running partnership. The new agreement will see 60 Boeing 737 MAX with Panasonic’s most advanced linefit IFE system for single-aisle aircraft.

eX1 will offer Aeromexico passengers a familiar, easy-to-use, personalised interface that has been designed for an optimal viewing experience. This is backed by the industry’s largest library of games, audio and video.

Panasonic’s IFE system also provides airlines with a business platform that drives additional revenue and promotes greater brand loyalty by offering a consistently engaging experience with the highest levels of personalization.

Each system can be seamlessly combined with broadband connectivity to deliver high value services such as targeted advertising, concierge services, communications, social networking, streaming live television, phone services, and real-time commerce.

Paul Margis, President and Chief Executive Officer of Panasonic Avionics said: “Panasonic has a long and distinguished partnership with Aeromexico, and we’re proud to develop it further with the announcement of these 60 additional aircraft. The enhanced partnership means Aeromexico will now be able to deliver the same entertainment experience of its 787 fleet to its narrow body aircraft”.

Antonio Fernandez, Aeromexico’s VP Product Design and Service Standards adds: “At Aeromexico, we are always looking for new ways to offer our passengers the most premium experience across our fleet of aircraft. Panasonic’s new IFE system means that we can deliver engaging content for all flyers, whether short or long-haul, driving loyalty and enhancing the customer experience.”

Panasonic works hand in hand with seat designers and manufacturers to create fully integrated IFE systems that give passengers maximum control of the seat environment. Its systems act as a powerful business and marketing platform for airlines, making it easy for passengers to browse and buy goods and services inflight whilst enjoying carefully curated content that reflects the airline brand.

  • Independent consulting: Digitization and increasing complexity result in growing demand for professional consulting in the aviation industry.

Raunheim, Germany | October 6, 2016– The airline IT specialist Lufthansa Systems is further expanding its Consulting division to meet the growing demand for professional consulting in the airline sector. The reason for this is that competitive pressure is rising on airlines in the international market. In order to stay profitable, they must explore new fields of business and continually optimize their existing processes. The Consulting team supports airlines in all of these areas and provides independent consultation throughout the life cycle of a project.

“Thanks to our many years of experience in the market, we offer our customers a unique combination of well-founded expertise in every aspect of airline IT as well as extensive consulting covering all airline processes,” said Olivier Krüger, CEO of Lufthansa Systems. “We also identify forward-looking issues early on and incorporate them into our consulting, such as the real-time planning and control of airline operations, automated flight operations and the changes instigated by the NDC (New Distribution Capability) initiative of the IATA.”

The consulting experts at Lufthansa Systems have spent more than 20 years working for international airlines of all sizes with various business models. While most consultancies specialize in a single area, Lufthansa Systems covers the entire spectrum of consulting for airlines, thus ensuring that problems are always examined holistically. What sets Lufthansa Systems’ consultants apart is their independence. When it comes to choosing the right IT solution, they always focus on the needs of the respective customer. They evaluate solutions in a neutral and professional way and work with the customer to find the best product – regardless of whether it comes from Lufthansa Systems or a competitor.

“To continue to meet the growing demand for professional consulting, we are currently looking for qualified specialists for our team, which we want to triple in size by 2018,” Krüger said. “Our consultants work in organizational development, supervise process management programs and plan change projects in close collaboration with our customers.”

Many current projects in the industry are being driven by digitization. From navigation solutions on the iPad to crew planning forecasts based on data analyses, mobility and big data are important and forward-looking issues for airlines. As industry experts and specialists, the Lufthansa Systems consultants today are already dealing with the issues of tomorrow. What will airline processes look like in the future? What changes are companies facing? How can airlines respond to these changes in time? When it comes to these questions, too, the consultants of Lufthansa Systems are the right people to ask. They help their customers stay one step ahead of the challenges of tomorrow.

Los Angeles, CA | August 8, 2016– Global Eagle Entertainment (ENT) (“GEE”), a leading provider of satellite-based connectivity and media to rapidly expanding mobility markets, today announced that it has signed a contract with Avianca Brasil to provide inflight connectivity to the carrier’s full fleet of over 40 aircraft. Avianca Brasil operates in 24 airports with over 200 daily flights in South America.

GEE has been the provider of inflight entertainment content services to Avianca Brasil and its partner airline, Avianca, since June 2015. This agreement, which will expand the relationship with the Brazilian airline, demonstrates the ability of GEE’s technology and content solutions to deliver an unparalleled connectivity and entertainment experience to airline passengers. The service will utilize and incorporate certain assets from EMC, the company recently acquired by GEE, including already procured satellite bandwidth in the region and the Speednet technology to improve browsing speeds. More details on the service will be provided as Avianca Brasil nears the official launch of inflight connectivity for its passengers.

Singapore | July 26, 2016– Passengers using Indira Gandhi International Airport (IGI) can now check in faster due to the implementation of Rockwell Collins’ new ARINC vMUSE™ mobile passenger processing solution. IGI, India’s busiest airport and the largest in South Asia, is the first airport to implement ARINC vMUSE, which gives airlines the ability to check in travelers wherever and whenever needed.

“‘Passenger delight’ is a driving principle that has helped shape our company, services, goals and all that we stand for today,” said Jeewan Khulbe, Head of IT at Delhi International Airport Ltd. “ARINC vMUSE mobile from Rockwell Collins is a way to improve the passenger experience and to provide our airports with cutting-edge solutions when traditional systems are not enough.”

ARINC vMUSE mobile enables airline and ground handling agents to utilize a tablet-based application to check in passengers from anywhere in an airport. Key reasons IGI selected ARINC vMUSE mobile include:

  • Providing the airport with a cost effective way to accommodate its rapid growth without additional infrastructure.
  • Enabling the airport to help airlines reduce queues during winter months when weather can cause irregular operations due to flight disruptions.
  • Providing a specialized check-in tool that enables airlines to offer an added level of service, like off airport check in or seat upgrades, for elite passengers.

“IGI understands the value that these new technologies will bring–especially improving operations,” said Paul Hickox, head of Airport System Sales for Rockwell Collins. “It is one of the many reasons IGI has repeatedly been honored by industry groups as one of the world’s leading airports for both quality and customer service.”

Since 2009, IGI has benefitted from the implementation of Rockwell Collins’ ARINC airport solutions. In addition to ARINC vMUSE mobile, the airport has deployed ARINC vMUSE™, ARINC SelfServ™ Kiosks, ARINC VeriPax™ Passenger Reconciliation System and ARINC BagLink™ for baggage messaging to facilitate passenger processing and reduce congestion.

  • Lufthansa Industry Solutions implements the new S1000D industrial standard in the DocManage product suite / One system for all older and newer types of aircraft

Hamburg/Noderstedt | July 13, 2016– Asiana Airlines has given Lufthansa Industry Solutions the assignment of introducing a comprehensive new generation in the technical documentation of its aircraft fleet. To this end, the IT service provider is implementing the new S1000D industrial standard into the DocManage product suite, the document library and operating sheet solution from Lufthansa Industry Solutions for aircraft maintenance and overhaul.

Using this MRO solution from Lufthansa Industry Solutions, Asiana Airlines can manage the technical documentation of all older and newer types of aircraft in its fleet with a single system. The DocManage update is linked to the upgrade of the document library on DocSurf Mobile and is expected to be completed by the time Asiana commissions the A350 in March 2017.

“We use DocManage now for more than ten years. It is an important software for our maintenance which is used by 1,000 users daily”, said Sang-Youel Lee, Manager Maintenance Administration, Asiana Airlines. “Based on the successful cooperation with Lufthansa Industry Solutions and the functionality of the product we have decided for the product upgrade. We are now looking forward to make use of the new technology and functionality. This will further increase the benefit for our maintenance.”

The reason for this comprehensive modernization is that the exchange of technical documentation between the aircraft manufacturer and the MRO operation for newer types of aircraft, such as the Airbus A350, no longer follows the familiar standards of SGML-based and revised manuals, such as AMM (Aircraft Maintenance Manual) or IPC (Illustrated Parts Catalog), but the newer S1000D industrial standard instead. This new standard requires a completely different treatment with regard to processing and software when it comes to documenting aircraft maintenance. The documentation is no longer organized in manuals, but rather in a large number of independent data modules with entirely new XML content structures.

Lufthansa Industry Solutions has been distributing successful IT solutions for the technical documentation of aircraft maintenance and overhaul for more than a decade in the form of its DocManage product suite. One of the major international customers for this system is Asiana Airlines, which has been using DocManage as a solution for technical documentation and creating operating sheets since 2004.