Aeromexico Will Tap into the Most Powerful Communications Satellite in the World; Providing Optimized Internet Experiences that Will Keep Pace with Future Passenger and Crew Broadband Demands

APEX EXPO, Boston MA | September 24, 2018– Viasat Inc. (Nasdaq: VSAT), a global communications company, today announced Aeromexico will deploy the Viasat in-flight internet system across 18 new Boeing 737 MAX aircraft, with an option to extend up to 60 aircraft. First line-fit installations of Viasat’s equipment have already begun.

Aeromexico evaluated the Viasat in-flight internet service against competitor offerings and chose Viasat based on its proven, scalable network platform. Aeromexico’s ability to tap into the ViaSat-2 satellite as well as Viasat’s future satellites, gave the airline great confidence it would be able to offer the best service quality with:

  • Optimal in-flight Wi-Fi reliability for the best and most consistent online experience gate-to-gate.
  • Fast onboard internet speeds ensuring passengers and crew have advanced streaming, downloading and web browsing capabilities.
  • High value internet performance as Viasat’s satellite system offers significant capacity and competitivebandwidth to Aeromexico’s flight routes.
  • A futureproofed approach to in-flight Wi-Fi, that will give Aeromexico access to the top-of-the-market advanced satellite communications system and spacecraft innovations to meet the growing broadband demands of the fully connected aircraft.

Viasat’s in-flight internet system will ensure Aeromexico’s aircraft can stay connected – as the technology is forward and backward compatible across the full fleet of Viasat’s spacecraft. This will give Aeromexico passengers optimal internet streaming and web browsing capabilities when traveling; flight crews the opportunity to stay connected for enhanced passenger services; and operations teams on the ground the ability to perform maintenance tasks when the plane is flying at 35,000 feet.

“As Mexico’s global airline, we take great pride in ensuring our passengers have access to the latest innovations and airline comforts,” said Andres Castañeda, Chief Marketing Officer, Aeromexico. “By bringing Viasat in-flight internet on board, we will deliver a top class in-flight Wi-Fi experience for our passengers. We want all of our clients to enjoy a high-quality internet experience in the air, and partnering with Viasat will accomplish that.”

“Aeromexico’s decision to deploy Viasat’s industry-leading in-flight internet system is a testament to their forward-thinking technology approach and their commitment to passenger and crew excellence,” said Don Buchman, vice president and general manager, Commercial Aviation, Viasat. “Our current service has been recognized by multiple third parties as the best in-flight internet service on the global market, offering high-performance and high-dependability. With ViaSat-2 and subsequently ViaSat-3, we will bring even greater speeds and reliability with built-in scale and flexibility to serve millions of passengers daily as they fly across multiple continents.”

Combination of increased flexibility, security and simplified network management is the winner

Mexico | March 3, 2017– Aeromexico, Mexico’s global airline, has selected SITA to provide network connectivity across more than 50 international locations. SITA’s world-class communications services will ensure Aeromexico will have full access to all its IT applications for back and front-office activities, including check-in and departure control, as the airline expands its routes across the world.

The three-year agreement includes the provision of SITA CorporateConnect services at 50 locations to transport mission-critical business internet traffic for Aeromexico’s daily operations. This service connects Aeromexico’s hubs and main sites to virtual private networks providing bandwidth at the highest availability (up to 99.95%).

In addition, 25 locations will have SITA CorporateConnect@Airports which will allow all of Aeromexico’s offices and devices at these airports to securely and cost effectively connect to its VPN via the airport LAN and AirportHub™, SITA’s shared infrastructure.

Benjamín Hernández, CIO, Aeromexico, said: “It is vital that Aeromexico has a world-class communications infrastructure that provides high availability service and access to our IT systems anywhere we operate. This ensures we can deliver a better travel experience to our passengers and minimizes any disruptions in our connected world.

“We were looking for the combination of a strong partner with an international footprint at airports, technical expertise and service quality. SITA delivers on all these counts and will now work together with us as we grow Aeromexico internationally.”

Elbson Quadros, SITA Vice President, Latin America, said: “Aeromexico has a tradition of providing high quality service to its passengers and needs a robust, cost-effective communications infrastructure to support it. SITA Connect will enable the airline to add new international destinations in a matter of weeks not months due to our continued investment in the AirportHub infrastructure, which is now at more than 300 airports across the world with more on the way. We are looking forward to providing Aeromexico with flexible, secure and simplified global network management as it grows internationally.”

SITA provides the largest worldwide communication network coverage to airlines and over the coming years Aeromexico expects to add more locations to the 50 already agreed. SITA enables reliable connectivity and with a footprint in over 220 countries and territories, and shared infrastructure at over 300 AirportHub equipped airports, it offers true global connectivity from a single supplier.

Aeromexico carried more than 19 million passengers in 2016 and is Mexico’s flag carrier with 86 destinations in more than 20 countries.

  • Boeing 737 MAX fleet will be equipped with most advanced linefit inflight entertainment (IFE) system for single-aisle aircraft

Singapore | October 25, 2016– Panasonic Avionics Corporation (Panasonic) and Aeromexico, Mexico’s Global airline, today announced the extension of their long-running partnership. The new agreement will see 60 Boeing 737 MAX with Panasonic’s most advanced linefit IFE system for single-aisle aircraft.

eX1 will offer Aeromexico passengers a familiar, easy-to-use, personalised interface that has been designed for an optimal viewing experience. This is backed by the industry’s largest library of games, audio and video.

Panasonic’s IFE system also provides airlines with a business platform that drives additional revenue and promotes greater brand loyalty by offering a consistently engaging experience with the highest levels of personalization.

Each system can be seamlessly combined with broadband connectivity to deliver high value services such as targeted advertising, concierge services, communications, social networking, streaming live television, phone services, and real-time commerce.

Paul Margis, President and Chief Executive Officer of Panasonic Avionics said: “Panasonic has a long and distinguished partnership with Aeromexico, and we’re proud to develop it further with the announcement of these 60 additional aircraft. The enhanced partnership means Aeromexico will now be able to deliver the same entertainment experience of its 787 fleet to its narrow body aircraft”.

Antonio Fernandez, Aeromexico’s VP Product Design and Service Standards adds: “At Aeromexico, we are always looking for new ways to offer our passengers the most premium experience across our fleet of aircraft. Panasonic’s new IFE system means that we can deliver engaging content for all flyers, whether short or long-haul, driving loyalty and enhancing the customer experience.”

Panasonic works hand in hand with seat designers and manufacturers to create fully integrated IFE systems that give passengers maximum control of the seat environment. Its systems act as a powerful business and marketing platform for airlines, making it easy for passengers to browse and buy goods and services inflight whilst enjoying carefully curated content that reflects the airline brand.

  • Gogo Vision also now Live on Select Aeromexico Boeing and Embraer aircraft

Chicago, IL | April 21, 2016– Gogo (NASDAQ: GOGO), the global leader in providing broadband connectivity solutions and wireless entertainment to the aviation industry, announced today that its industry leading global connectivity technology – 2Ku – is now live on Aeromexico. The first aircraft to fly with 2Ku is an Aeromexico Boeing 737-800 aircraft with Sky Interior serving several destinations in the Americas. Today, the airline has five aircraft installed with the new 2Ku system.

“This is a groundbreaking milestone for Gogo as it signifies that the 2Ku era has officially taken flight,” said Michael Small, Gogo’s president and CEO. “Aeromexico was the first to commit to the service and we couldn’t be more excited to have their passengers be the first to experience this game changing technology.”

The 2Ku service will be free on Aeromexico for a limited time. In addition to 2Ku, Gogo’s wireless in-flight entertainment solution, Gogo Vision, is now flying on 11 Boeing 737-700 and Embraer aircraft flying across Aeromexico’s regional network.

“As Mexico’s global airline, we continue to push the envelope in terms of improving the passenger experience,” said Andres Conesa, Aeromexico’s CEO. “This partnership will bring the best connectivity technology to our passengers so they can stay connected within Mexico and abroad.”

Gogo’s 2Ku technology is designed to be open so it’s compatible with multiple satellite networks, which means the technology will be upgradeable over time without having to touch the aircraft. This flexibility will help ensure Aeromexico is future ready and ahead of the curve from a technology perspective.

“The great news for Aeromexico is they get a leading technology today that will only get better in the near future as newer high-throughput satellites come online,” added Small.

Itasca, IL | August 26, 2014– Gogo (NASDAQ: GOGO), a leading global aero-communications service provider, announced today that it has signed a definitive agreement with Aeromexico, Mexico’s global airline, to provide in-flight Internet and wireless in-flight entertainment service on at least 58 Embraer and Boeing 737 aircraft operated by Aeromexico. Gogo previously announced, in December 2013, that it had agreed on the principal terms and conditions with Aeromexico related to the service. As part of the definitive agreement, at least 20 of Aeromexico’s 737 aircraft will receive Gogo’s next generation in-flight connectivity solution – 2Ku. Aeromexico is the first airline to commit to 2Ku.

“We couldn’t be more excited to work with Aeromexico to bring Gogo connectivity and Gogo’s wireless in-flight entertainment solution – Gogo Vision – to Mexico and beyond,” said Gogo’s president and CEO, Michael Small. “Aeromexico’s commitment to 2Ku is evidence of the advantages that 2Ku brings to the market – especially for aircraft that operate in tropical regions around the world.”

The advantages of 2Ku are significant. Gogo believes that 2Ku is the fastest solution available in the marketplace and expects it to deliver peak speeds of more than 70 Mbps to the aircraft at launch and more than 100 Mbps to the aircraft when next generation satellites become available. The 2Ku antenna is two times more spectrally efficient than other antennas in the commercial aviation market, which makes it capable of providing more bandwidth at less cost.

2Ku’s performance benefits will be even more dramatic in the tropical regions of the globe where the performance of other satellite solutions degrade significantly due to restrictions associated with operating at high skew angles.

Gogo expects both its connectivity service and Gogo Vision to be available to Aeromexico passengers beginning in the fourth quarter of 2015.

“As the airline that connects Mexico and Mexico with the world, we look forward to being the first Mexican carrier and the first in Latin America to offer our passengers in-flight Wi-Fi via Gogo, the leader in this space” said Aeromexico’s CEO, Andrés Conesa. “The decision to deploy 2Ku is a natural fit for many of our 737 aircraft and it assures that our passengers will have the latest technology available at launch.”

Mexico City, Mexico and Lake Forest, California | June 5, 2014– Aeromexico, Mexico’s global airline, has chosen Panasonic Avionics Corporation (Panasonic) as its ground-breaking global in-flight broadband Wi-Fi provider.

It will become the first airline in Latin America to offer in-flight broadband by choosing Panasonic’s Ku-band satellite service – the only global network solely dedicated to aviation.

Aeromexico has selected the in-flight Wi-Fi service for nine of its new Boeing 787-8 Dreamliner fleet.

Andres Conesa, Aeromexico’s CEO, said: “This exciting development underlines our commitment to provide the very best service to our customers with the very best technology, on board the best aircraft with the finest crew. We are delighted to further extend our partnership with Panasonic.”

Panasonic Avionics CEO Paul Margis said: “We are thrilled that Aeromexico has chosen Panasonic to provide such an exciting and strategic service. Their passengers can now expect an incredible entertainment experience and broadband Wi-Fi everywhere these aircraft fly.”

Aeromexico’s 787s also will include a state-of-the-art Panasonic’s in-flight entertainment system with 16” Elite High Definition Panasonic screens in Clase Premier and Eco Monitor Touch Screens in the Economy Class cabin. They also will offer a moving map application that provides flight information in real time, a Jukebox application that allows passengers to create a personalized playlist from the 1,500 songs featured in the system, and Panasonic’s SeatChat solution, which lets passengers use the IFE system to send messages to other travellers throughout the cabin.

London, UK | March 20, 2013– Bluebox Avionics is delighted to announce that Mexico’s flag carrier Aeromexico has implemented the Bluebox Ai portable inflight entertainment system to provide its customers with a superior inflight entertainment experience. The Bluebox solution made its first appearance for Aeromexico on the inaugural flight between Mexico and the UK in December ahead of the deployment of over 250 units across a number of Aeromexico’s long haul services over the last month. This is the first portable IFE service utilizing the fourth generation iPad.

Bluebox provide Aeromexico’s customers with access to the latest Hollywood early window content as well as a range of other movie, TV, audio, reading and gaming content.

Fernando Rojas Hernandez, Service Planning Manager at Aeromexico is delighted that the capabilities of the Bluebox system position Aeromexico at the leading edge of portable IFE provision. “The iPad provides a superb platform for the delivery of inflight entertainment. The Bluebox Ai solution provides Aeromexico customers with a great blend of content, including early window Hollywood movies, in a package that is very easy for us to deploy and operate.” The rapid deployment is a bonus as Fernando notes, “it was been less than 6 weeks from deciding on Bluebox to bringing the system into service which is quite amazing. The joint efforts of the Bluebox and Aeromexico team really paid off as all understood the desire to launch Bluebox at the same time as our new Mexico to UK service.”

David Brown, joint Managing Director of Bluebox, welcomes the decision to deploy Bluebox Ai. “Aeromexico services are rapidly expanding and we are delighted to be able to provide a portable solution that delivers a very high quality IFE experience to Aeromexico customers. This is our first deployment in the region and we are absolutely convinced that it will continue to delight both the airline and its customers”.

Brown also reflects on the recent performance of Bluebox Avionics. “Aeromexico joins a growing group of airlines that have selected Bluebox Ai with over 7,000 units deployed in the last 15-months alone. It has been a period in which the Bluebox solution has developed to deliver an outstanding IFE experience with deployment capabilities that are enhanced by the optional protective case and 20 hour battery. There’s plenty more to come and we look forward to further announcements in coming months.”

Long Beach, CA | September 18, 2012– Panasonic Avionics Corporation (Panasonic), the world leader in in-­‐flight entertainment and communications (IFEC), today announced a 10-­‐year contract with Aeromexico for technical services that will support the airline’s fleet of 737-­‐800 BSI aircraft. Under terms of the agreement, Panasonic will provide unlimited spares and repairs for 10 Aeromexico aircraft equipped with Panasonic’s eX1 IFEC system.

“At Aeromexico we strive to provide an improved flight experience and state of the art entertainment in collaboration with leading technology partners. We are very proud to feature Panasonic’s highly innovative equipment in our fleet and count on their support and service as part of this new alliance”, affirmed Raúl Sáenz, Aeromexico Chief Operating Officer. “As Mexico’s global airline, our goal is to satisfy our customers’ needs and provide the best on-­‐board service with impeccable and unique in-­‐flight entertainment. With Panasonic, we can make this a reality”.

Panasonic Technical Services’ mission is to ensure the highest levels of post-­‐ delivery reliability and passenger satisfaction through its global network. Its technical services team delivers unique expertise, global maintenance support and customer service. With a wide range of solutions from turnkey full service maintenance programs to materials management, each Panasonic Technical Services support program is tailored to meet an airline’s individual needs.

“We are very excited to announce AeroMexico as a customer for our eX1 system and for Panasonic Technical Services,” said Sean Gavin, Executive Director of Panasonic Technical Services, Panasonic Avionics Corporation. “eX1 is our most advanced single aisle IFEC solution, and by combining it with our technical services, we can ensure that passengers onboard AeroMexico flights always have an amazing entertainment experience.”