Display Interactive Reveals UGOsmart, a Stunning Real Time DataViz Solution that Centralizes IFEC Intelligence in a Single View

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The global Wireless In-Flight Entertainment & Digital Services vendor incorporates UGOsmart to its technology suite. This new addition aims at empowering airlines teams with real-time data to monitor IFEC systems and adjust service offering

Paris, France | September 3, 2019– Display Interactive announces the launch of UGOsmart, its latest solution designed for airlines to better collect, centralise and analyze in-flight generated data. Designed for IFEC and ancillary airlines teams and updated in real time, UGOsmart feeds a smooth decision-making process. Combined with the flexibility and scalability of UGO IFEC solution, it ensures maximal IFEC operational efficiency.

With the launch of UGOsmart, the French company wants to provide airlines with a solution to address the main data analytics and visualization issues that the industry faces on a regular basis: overwhelming of information, inflexible analytics, and blurry visibility on IFEC ROI.
‘UGOsmart is not just a data analytics tool, but a seamless data visualization solution that presents animated data and tells business stories. We believe that this is the best way to transform data into insights, and most importantly, into tactical and strategic decisions. The power of UGOsmart resides also in its transversality, as it gathers diverse data for all airline’s members involved into a IFEC program.’ explains Tarek El Mitwalli, Display Interactive CEO.
With this seamless technology powered by Display Interactive, airlines can now:
  • Better control onboard ancillary revenues and connectivity usage in real time, and compare it to previous periods and trends,
  • Get instant insights of passengers’ behaviours and IFE preferences,
  • Improve operational efficiency by closely monitoring the performance of their systems and implementing fast changes.
Delivering a 360° value with powerful technologies and ongoing services
Display Interactive launches UGOsmart after years of deployment of its wireless IFE system, named UGO, in well-known airlines. The new DataViz solution is the final piece for the IFEC provider to cover the full cycle of an IFEC program: from design and implementation of UGO entertainment & digital services platform, to its day-to day operations, and now the analysis and evaluation of results thanks to UGOsmart.
In addition to its technology suite, the French organisation accompanies all its airline customers with UGOlife, an all-inclusive ongoing full service support that guarantees operational efficiency as well as optimal durability and success. “Designing UGO and complementing it with UGOlife and UGOsmart was crucial for us, because airlines operate IFEC on a daily basis, and most legacy systems don’t provide any support to focus on the road ahead. Our philosophy has always been to empower airline’s teams and to keep the hassle of operational issues out of their minds. While UGOsmart allows our customers to make the right decisions, we can guarantee with UGOlife that these will result in immediate changes on the in-flight servers and therefore, in the passenger experience”. adds El Mitwalli.

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