Virgin Atlantic Awards Spafax Technical Services Business

• Contract marks growth in Integration Test and Release for Spafax

London | July 17, 2014– Global content and media agency Spafax has extended its service offering through a new contract with leading airline Virgin Atlantic.
Virgin Atlantic selected Spafax to handle all technical services for their inflight entertainment system, Vera. As part of this role, Spafax will provide integration test and release, encoding plus timeline and metadata management.

“Our continued growth with Virgin Atlantic demonstrates Spafax’s ability to exceed Virgin Atlantic’s expectations and provide best in class services for its customers,” Tony Taverner, Chief Technical Officer, Spafax. “This opportunity is unique as we are able to further our talents with the addition of integration test and release to our offering.”

“Our inflight entertainment is a key differentiator and plays a vital role in the overall Virgin Atlantic customer experience. We know that we can rely on Spafax to provide a reliable service and have selected them for their proactive approach towards streamlining services, creating efficiencies and providing a cost effective service. The Spafax team provide an extremely high level of technical expertise and we look forward to a mutually beneficial long term partnership,” says Reuben Arnold, Brand and Customer Engagement Director at Virgin Atlantic.

Integration test and release is a specialty in the IFE sector and Spafax is proud to now offer this service to its clients.

The Technical Services work will be supported by a new team in London and Spafax’s Orange County, California office, the production and fulfillment hub for our worldwide inflight entertainment (IFE) business. Spafax currently works with over 25 major airline clients to program, license and deliver their IFE content.

This news follows the recent announcement of the summer launch of Spafax-published ruby magazine on Virgin Atlantic’s Little Red UK domestic flights.