ARINC vMUSE Technology Shows Its Flexibility for Launch Customer at Bournemouth


August 6, 2009 – Annapolis, Maryland—ARINC Incorporated today announced that Bournemouth Airport, the first airport in Europe with ARINC’s new vMUSETM common-use technology, can now provide airline customers full access to a second departure control system—Codeco—through the vMUSE system.

Servisair, which manages passenger operations for eight airlines at Bournemouth, became the launch customer for vMUSE earlier this year using the UltraSEATS departure control system. The vMUSE technology provided flexible and accurate printing of correct logos on plain paper boarding passes.

Following that successful deployment, Servisair requested addition of the Codeco DCS, taking advantage of the same plain paper print capability. ARINC was able to implement the new DCS on the live vMUSE system at Bournemouth within a day.

“Our vMUSE solution has now been accepted as a success by both Bournemouth IT and Servisair,” states Tony Chapman, ARINC Senior Program Director, Airport Services. “It’s further evidence of the ease with which vMUSE readily supports multiple DCS’s and produces flexible results using plain paper ATP’s.”

ARINC vMUSE is capable of serving multiple charter and scheduled airlines in one economical common-use system, without the costly re-engineering of departure control software normally required. vMUSE also reduces operational costs for airports with its Windows-based, plain-paper printing of boarding passes.

With its lower implementation cost and reduced hardware and support requirements, ARINC vMUSE will enable the widespread adoption of common-use operations by smaller airport terminals. Many airports that could not previously justify common-use solutions now can afford vMUSE. It simplifies the check-in process, saves valuable terminal space, and delivers more efficient operation. Bournemouth now uses inexpensive WindowsTM plain paper printers at 12 check-in stations and 4 boarding gates.

“Bournemouth is engaged in a £45 million investment to enhance our passenger experience, and the vMUSE check-in and departure system is an important part of this plan.” stated John Seymour, Terminal Engineering Manager. “Along with our terminal expansion, new lounges, greater capacity, and additional aircraft stands, the vMUSE system will help us achieve an outstanding level of convenience for Bournemouth passengers.”

Bournemouth Airport serves over a million passengers annually with destinations in Europe and the Mediterranean and seasonal service to the Caribbean and North Africa. Bournemouth was ranked 3rd best airport in the world in 2008 by the Daily Telegraph Travel Awards. For more information, visit the web site at

ARINC Incorporated, a portfolio company of The Carlyle Group, provides communications, engineering and integration solutions for commercial, defense and government customers worldwide. Headquartered in Annapolis, Maryland with regional headquarters in London and Singapore, ARINC is ISO 9001:2008 certified.

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